Grover Auto Company

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.9


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Highly Recommend!

5
CarrieP on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great team of professionals! Top notch customer service!


Very helpful - no pressure

5
R.B. on 04/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you for NOT being the stereotypical "salesman".


Grover Auto rocks!

5
Julie on 03/09/2016

Customer Service: 5.0 Buying Process: 5.0

Dwight always goes above and beyond! I can not tell you how completely professional they are there at Grovers! I love them all!


Very willing to help.

5
KS on 02/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always appreciate the friendly attitudes and willingness to help.


Grover Auto Co.

5
Halfpint on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was knowledgeable, kind, courteous, and did what was needed to finish my purchase in a speedy manner.


Great customer service & buying experience!

5
PaulGS on 01/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had been looking for a couple months to find a new truck, I found one to my liking on cars.com and made my drive to take a look at it. The sales staff was very informative and after agreeing on a price they made the process and paperwork very easy and stress-free. I would recommend Grover to anyone who is in the market for their next car. Thanks Grover, I will certainly be back in the future!


2015 Chevy Silverado

5
Mark Thornton on 12/19/2015

Buying Process: 5.0 Overall Facilities: 5.0

It feel pressured to buy. It was all a good experience.


Could not ask for more

5
Beth on 11/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Grover auto is a class act number one first place I will go for any vehicle purchases or repairs


Customer Service

5
Judith K. Lehmkuhl on 10/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

On Oct. 1st I went up to Grover' Auto Company in Zumbrota, MN for an appointment to get my new 2015 Equinox Simoniz Glass Coating ,license plates put on & the front weather guard floor mats put in. I was extremely satisfied with the experience, My husband & I have purchased several vehicles from this dealership & have been extremely pleased with the vehicles & the service we have received from the dealership. We will recommend friends & family to deal with Grover's Auto Company.


Not sure what is meant by "title".

5
Karen Fountaine on 09/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Staff were courteous and professional. The service was completed in a timely manner.


what we think

3.2
bearski on 07/11/2015

Customer Service: 4.0 Buying Process: 3.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

We worked with Jim and he was very pleasant to work with. We found a car my husband really liked and Jim actually worked with us very well. We bought the car as is. When we got it home and wanted to use the memory for the driver seat we found it didn't work. Also for some reason it would chime for no reason. When I took it in to a dealer to have it looked at we were told that under the driver seat it was wet and dirty. The dealer said because it was wet and this is what was screwing up the system. And we should return the vehicle. I understand we bought as is it just would have been nice to know everything about the vehicle.


Excellent dealer and highly recommended

5
C. A. Briggs on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased three cars from Grover Auto. Two were new and one used autos. We are very happy with the sales and service departments. They have friendly employees who go out of their way to be helpful. The service department are on time and work completed after conversing with the customer as to work and cost. Can't ask for more.


Truck Inquiry

2
dan and arlene on 11/17/2014

Customer Service: 2.0

i inquired about a truck. there was no photograph of the truck i was interested in. i asked for photographs to be forwarded to me and received none. Wrote off this dealer and found one who could provide this basic info.


Out-of-Towners are Welcomed

4.3
Cheryl on 06/06/2014

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I had a wonderful experience at Grover Auto Company. As a small town dealership they provide great service for a low price. The staff is very accommodating to out-of-towners needing quick service.


Customers are #1 at this dealership!

5
Roger on 06/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

thoughtful on customer's time and convenience - ensuring no wasted wait-time; a genuine and friendly approach by all staff encountered; understanding customer's familiarity with Buicks and or technology and adapted auto review/intro accordingly; very clean, light, comfortable environment.


purchase

5
Keith on 04/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am always treated well at Grovers . they treat the customer with respect and honesty ,what more could you want.


Great salesman and financial assistant.

5
Karen on 04/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bryan is the only car salesman that I have ever liked. He did not give me the routine speech about what other dealerships do and why Grover does it differently. He simply presented a car to me, helped with all the options, and was pretty transparent in his dealings and statements. I also felt the our agreements were like those supported by a handshake.I could have gotten the car for some $ less at another dealership; but, Grover had the car and (so far) I liked dealing with Bryan. Since then, I have also enjoyed working with Missy. The next experience will be with the shop folks. I hope that will also be successful.Finally, when I have received calls from both Bryan and Missy, they were always for a good reason. Both were proactive in making my responses easy and helpful.So far it is GREAT--and I love my Equinox. I will be testing it in the bad weather today and tomorrow.


Quality service and friendly staff

5
Abbey on 03/21/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very convenient. Polite staff. Clean facility. I love being able to pull right up unload my children and walk in.


s

5
Duane on 03/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

xm leaves a lot to be desired very diffucult to work with they blame my phone blame blue tooth for not getting signal i was getting xm o and one just no other stations blame me for not having the car running i just need to have accessories on for the radio to play


repair made

4
Terry on 03/16/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

I haven't driven my vehicle much since the repair was made but so far the seats seem to be fine. I would however like to have the other problems with the vehicle taken care of as soon as possible.


Great Service

5
Julie on 03/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in for service, got done what I needed and enjoyed the ability to sit on a couch and watch TV while I waited.


Great dealership

5
Galvin on 02/06/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Grover Auto is a most friendly business and easy to have satisfaction each time we visit the dealership. Can't say the same for some other GM dealerships.


Purchased New 2014 Malibu

5
David on 02/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything went well, very professional, the test drive cars were inside the service drive thru so they were warm and we didn't have to stand outside on a bitterly cold Minnesota day. Got a fair trade-in allowance on my Impala. Good people.


Wonderful service! Very professional.

5
Rhonda on 02/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything went very smoothly. I greatly appreciate the use of the chevy impala. What a beautiful car! It saved me a trip. Thank you for the great service.


Friendly staff, easy scheduling

5
Michelle on 02/01/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Grover has always been helpful with my service needs for my car and the employees are always friendly. I appreciated getting a bonus coupon in the mail recently for an amount off service needs.


great experience purchasing my truck at Grover's

5
Wayne on 01/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great. All may questions were answered and I felt good buying my new truck at Grover's and will do it again. Thanks for the service Wayne !


Awesome experience

5
Jon on 01/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a repeat customer so Grover knows me and treats me like a valued customer. I feel they are giving me the best price possible with superior customer service.


Great service, nice amenities

5
Julie on 12/31/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my car in for oil change, tire rotation, and replacement of all three wiper blades. It was done within an hour (my expectation), and Kyle was very nice and helpful. I brought my laptop and got more work done in an hour in your lounge than I had in the previous six hours in my office! Thanks for the wireless connection.


painless

5
James on 12/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I really did not think I would be able to purchase a new car with my credit history, but y'all made it painless n easy. Thank you.


Mad about travel

1
Wild bill on 12/04/2013

Customer Service: 1.0 Buying Process: 1.0

We drove about 100 miles to look at a vehicle that I talked to them about and they told me the car was perfect interior . There was a hole in the leather seat in back one of the air outlets was broke the cover over the transmission was ready to fall off and one had one key. We made a very reasonable offer on it and they would not come down a bit in price. So just the fact that we traveled that far in bad weather to see a car they told me was excellent inside and was not is not a good way to do car selling.


New Car Purchase

5
PackerPastor on 11/13/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I couldn't have asked for any better service! Willing to go the extra mile for their customers. Very patient with all of my questions. Brian spent a great deal of time explaining all the "bells and whistles." Special thanks to everyone who has made this such a great experience!! Loving the Equinox!


Customers are Number 1 Priority at Grover's

5
Salerina on 08/07/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was my first time check and oil change for my new Encore. All were very accommodating, skillful and friendly. They always are and I trust them completely. Never, have I been taken care of as well as at Grover's. They ARE the best!


Great service

5
Julie on 04/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recently, I just needed an oil change for my 2012 Equinox. I made an appointment for Thursday evening, showed up, settled in to the waiting room where I took advantage of the wireless internet to do some work, and I watched the news on the TV. Cory was friendly as always, and in the time I expected, I was on my way home. I purchased my Equinox here last year, and it was a great buying experience. No pressure. On my own time. I would definitely buy here again, and I'd send my friends to check it out.


$10,495

Mileage: 145239

Color: GRAY

Transmission: 4-Speed A/T

Contact seller for Body Style

City: Zumbrota, MN

Engine Type: 5.3L 8 Cylinder Engine

$15,295

Mileage: 55285

Color: GRAY

Transmission: Automatic

Contact seller for Body Style

City: Zumbrota, MN

Engine Type: 2.0L 4 Cyl.

$29,995

Mileage: 71181

Color: BLUE

Transmission: Automatic

Body Style: Crew Cab Pickup

City: Zumbrota, MN

Engine Type: 8

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