Gregory Hyundai

Felt like family when we left!

I was greeted promptly. The Genesis I asked to see was ready and waiting for me to take a test ride. Rob Will was very informative and explained everything about the car. There are so many features offered that Rob suggested we drive the car awhile and then he scheduled a meeting to answer all our questions and give us more of the details. The whole experience of buying a car here was very enjoyable. Rob went out of his way to make us feel like family.

Great Experience

Reda was my sales person and he was very thorough leading me through the leasing process. I wasn't sure that leasing was the way I wanted to go, but Reda gave me a complete overview of options. By the way, his follow up has been first rate!

Great Experience

This is our 4th vehicle purchase from Gregory and the excellent relationship we have developed with Sherri in the service department is the reason we keep coming back. Keep up the good work!

Great

I love my car, I'm so happy The price was right! I will definitely come back to this dealership -great staff. My whole family loves this dealership the salesman don't hound you like Nissan used to.

Their service manager, John, is the best part of Gregory Hyundai!

The primary reason that I chose Gregory Hyundai is my respect for their service manager, John Verschelden. I have found John to be experienced, knowledgeable and trustworthy in the past and I look forward to dealing with him with my new Hyundai.

Best. Experience

Very best experience ever get in dealer my sales person was the best and I have already sent others in to see him and he has helped them as well

DJ's Review

Very nice experience working with Gregory. Would do it all over again and I truly believe I received a good price for the car purchased.

Loved my experience

Sales force and dealer worked hard to meet our needs and finances. We left happy and pleased we went to Gregory, we were very disappointed with another Hyundai dealer.

Fernando

Fernando is a pleasure to work with and makes the car purchasing process easy and quick. He forms strong relationships with his clients and we just got our 4th car with Fernando. He is easy to get a hold of and always looks out for his customers. He is fantastic!

2nd car purchase

They were Very helpful at the dealership. Do not be afraid to haggle hard. They want to close deals . They are definitely willing to work with you.

Very nice experience

Roland at the dealership was very nice and easy to work with. The buying experience was straightforward and easy to manage. I would do business here again.

Hyundai Tuscan

I was very pleased with all the sales/service in purchasing our new Hyundai. We live up in Lake county and will likely go to Rohrman Hyundai for service visits.

Excellent Experience

This dealership provided a fantastic deal for a first time lesse with excellent customer service skills. All my questions were answered promptly with communication on going after my purchase.

Review

Very friendly staff, was greeted immediately when I walked in. Steve was able to answer all of my questions and provided different vehicle options that would fit my need.

Great experience

They met my needs in a professional and fast manner. They understood my financial budget and worked with it, instead of trying to influence me to purchase beyond my needs.

Exceptional

Great people, great service, and exceptional work ethics equates to a happy customer willing to reward your dealership with return-business and referrals. Robert Witt and the gentleman that processed numbers, along with the 3rd gentleman that put together and processed all the paperwork made for a memorable experience.

Robert Witt

I was planning on buying a Honda CRV. Rob Witt introduced me to the Hyundai Tucson. I also had the opportunity to buy the Tucson at other dealers at more competitive pricing. I ultimately chose Gregory Hyundai solely because of the way Rob assisted me throughout this car buying experience. Rob was a pleasure to deal and I will recommend Rob at Gregory Hyundai to anyone considering buying a vehicle.

Hyundai review

Excellent service and well worth the drive from Chicago to highland park. We were hesitant about the drive but when we drove from the dealer in the vehicle that we wanted, we were very happy.

Strong 10+

Just purchased my 2016 Tucson from Gregory Hyundai and there isn't a single bad word I can say about my purchasing experience ! One of the best car buying experiences I've had ! Special thanks to G. Roland ! I requested an info on the vehicle, got my appointment scheduled, test drove the car, got everything taken care of for me and drove of in the vehicle that I wanted ! Thanks guys !

Best car buying experience

Dealership was wonderful to work with sepecially Gregory Roland best salesman i have ever worked with and he was very knowledgable about product i was interested ino

Great attitude

Very pleasant and comfortable liked how i was treated the salesman was extremely hellful their finance person was reasonable and logical and i felt all items were clear

New Care

Gregory Hyundai did an exceptional job helping me find a new SUV for my wife. I was very pleased with their service. I would highly recommend them.

Review

This is my second car from Gregory Hyundai. I plan to use them in thew future.They are friendly, courteous, and very professional. I hardly had to wait.

Helpful and caring

I can't remember when I have been treated as well and cared for as I was at Gregory Hyundai. My wife and I can't praise them enough.

Great place!

Worked with Fernando. Great dude. Got a good price for a good car I walked away a happy camper. I got a Hyundai elantra, highly recommended car.

Great dealership

Excellent vehicle for the money, our whole family drives hyundai. Painless purchase, not at dealership too long, valued our time. Very friendly staff. We have recommended this dealership to our friends.

2016 Veloster

The finance mgr did a great job. He started us off and worked the whole deal for us before we even spoke to a salesperson. Wonderfull experience

Excellent customer service

I received professional and courteous service while at Gregory Hyundai and felt like they really cared about putting me in a car I would be happy with. I would shop with them again for my next car purchase.

Great Experience!

I covered my review in a previous question. Please refer to it as my response. Gregory appears to be a superlative organization, and it is only less than a mile from my home...extremely convenient!!

Review

It was our 3rd time buying a car at Gregory Hyundai. People were very friendly and the sales consultant and the person at the financial department were very helpful, knowledgeable, and professional. I highly recommend the Gregory to others.

Excellent

Great people and honest very important to trust a dealership and would recommend to all From the first hello to the last goodbye Thank you Gregory

Good Experience

I was looking to purchase a new Sonata to replace my 2013 Sonata. Rob Witt was very helpful showing me what was in stock and finding the car to fit my needs. I felt no pressure to purchase a car from Gregory Hyundai at that time. I found the car I would purchase and finalized the transaction within a day or two.

Dealership Review

I bought my car at Gregory Hyundai because I have 3 other Hyundai's that I bring in for service. Because the service is so good I had an easy decision. I always get treated with respect by the service manager John and my service advisor Sherri Shea, they make me feel like I am their only customer the service is that good. My salesperson Gregory Roland was very accommodating, no pressure which I like and he made the experience very easy

Vlaue for the money

Having had a Lexus and shopping for a Audi, my friend recommended taking a look at the Genesis. It was every bit as nice as the Lexus and Audi without the sticker shock. Other friends asked "How can you purchase a Hyundai?" I then show them the vehicle and the question is answered.

Greg Roland - professional, informative, responsive, patient, and just overall excellent

My salesperson, Greg Roland, was terrific. He spent a lot of time with me, including in person (several times), over the phone, and by e-mail and text. He was (and is) very responsive and informative, polite, professional, and incredibly patient. I am impressed by my new Sonata and would recommend it to anyway, and specifically, I would recommend to any friends, colleagues, etc. who ask for a referral to see Greg Roland specifically. If I buy another Hyundai in the future, I will go straight to him.

An Excellent dealership for a change!

Found my car online and started the process with a phone call. Dealer gave initial numbers and explained the difference upon arrival in full detail. Everything was up front. Waiting for paperwork to be prepared was a little long but not excessive. Worked out a great deal at my terms and price, can beat that. Not one person that I worked with was pushy or tried to get me to buy anything that I didn't want or need. Highly recommend this dealership!

Lisa

Very professional staff, gave us plenty of information on the vehicles, looked out for us and wanted to show us they would be a loyal partner throughout our Hyundai owning lives.

gregory Hyundai review

Gregory Hyundai provided a pleasurable and experience in buying a new automobile. What I liked most was no pressure and not the feeling you would typically feel at a car dealiership

2017 Hyundai Elentra

Overall experience was great and we will definitely be returning in the near future to work with Roland on another lease. Would recommend him to anyone as he was very helpful and answered all of our questions. Made the overall experience very comfortable.

My Experience

I did not have a lot of time and they met my needs. They were able to meet my needs. Great guys. I would get another car from them

Brand new Sonata

Greg was very helpful. We appreciate the time he spent with us. Having been a previous Hyundai owner, we are very pleased with our new Hyundai Sonata.

SCAM Artists

Scam artists. Yo-yo financing is all they do to you. They run your credit as much as they can and hike the interest rates up on you. This so-called family owned car dealership is a joke and I am shocked Hyundai hasn't taken their name back from these scam artists.

Outstanding and Professional Team

The sales and finance staff at Gregory Hyundai made my car lease experience very easy. I actually did most of my communication via e-mail, explaining what kind of car I wanted and the payments I wanted in a lease. After just a few e-mails we had worked out the details. I went to the dealer for a test drive, agreed on the car and went back to my office. When I went to the dealership the next day all lthe paperwork was done and just waiting for my signature, ready for me to drive the car off the lot. Best car buying (leasing) experience I've had in a long time.

Very Happy

I have acquired another car from Gregory Hyundai am very pleased. I have referred others to go to the dealership to meet with Roland. I also really like the service team. They are friendly and very knowledgeable.

Customer Satisfaction

I left this dealership more than satisfied. I would recommend anyone to go to this location. Everyone was friendly and wasn't too pushy. I felt comfortable in my decision making. Thank you so much Gregory Hyundai!

I'm happy with new car, thanks Rob!

Robert Witt is a very nice guy, he is a nice sales person? Thanks so much!! I'll recommend this dealership for everybody!! I'll be back for service and maintenance.

Finally, an honest auto dealership.

I highly recommend Gregory Hyundai to all. The staff cares about the customer and spends the time necessary until customer is satisfied with the car considered and selected. And until customer understands all aspects of how car works. Thanks much to Roland and Chris for their great help and patience!

The best experience!

I was nervous about buying a car buy myself but Roland made me feel at ease! He is fun and loves cars and made me feel at ease right away! I had the best car buying experience possible, thanks to the good service at Gregory Hyundai!

Happt

Everything was good and helped me the entire time. I would buy and shop here again. I want to tell anyone these guys will take care of you

toyota yaris

Great to deal with. Worked with us Luis was awesome go see him.

Buying car

Everyone was friendly and professional. My salesman was very helpful. Told me and showed me the ins and out of the Santa Fe Sport that I new nothing about. Mr. Ryoo made my purchase a good experience. I highly recommend Josh.

Sonata Lease

Everything worked out great. The people were very nice and they had a wide variety of cars to choose from. This is my 2nd vehicle from Gregory, and I plan to be back for more in the years to come.

A happy Genesis customer

My past 2 cars were Acura and Infinity. While I was overwhelmed by the experience of driving the Genesis I had my doubts about stepping down in a personalized experience from the "higher end" dealerships. Gregory Hyundai didn't disappoint and I am very happy.

New 2016 Elantra

Very straight forward buying experience; got the car I wanted at a great price! This car's gas mileage exceeds ratings and expectations. Hyundai puts out a great product!

Roland is awesome

Roland, My new Elantra, is sleek, sporty and scoots me off to work. This was an excellent choice for me. I really like the new android auto feature as well. Thanks for the cookies.

Great salesman

Great salesman Rob...Great experience with dealer and dealership. Would recommend him and the dealership. From beginning to end, smooth transaction. Rob went out of his way and was very knowledgeable.

Enjoying vehicle

Really enjoying new car. Light ,strong, responsive.Experience was very gratifying. My salesperson Mr Rob Witt was very helpful and informed me of all automobile options and gave me tutorial.

Very happy

Very happy friendly professional was able to get all my questions answered and was very helpful after the sale. I plan on going to Fernando in the future

Very happy

I had a great experience at Gregory Hyundai and Roland was very helpful and has answered multiple questions after the sale and I have already referred someone over to him

Four in a Row

This is my fourth Genesis in a row from Gregory Hyundai and I remain very satisfied with the experience and the car; no more need be said!

Smooth

I was satisfied for my first visit. I asked to come in before they open and they kindly allowed me to. I already had my eyes set on my Hyundai Sonata Sport 2016 and wanted to check it out in person. The whole process went by smoothly and my Salesperson was very kind and professional. I am not really an indecisive person when it comes to purchasing stuff, and i'm glad they were able to understand my interest for the specific car.

tough negotiations

time to grt to the competitive price but in the end all worked out ok the car was delivered in perfect condition so I left as a happy custermer

the best dealership in Illinois

I love the people at this dealership. I will only purchase or lease cars from these people. They are very informa tive.They take their time to explain to explain everything. They spend as much time as want to answer all your questions. There is no pressure to purchase or lease at anytime. They pressure free to do anything. They are the best. Best regards, Michael L, Hyman

this was my first time buying a car

I was very worried about buying a car for the first time hearing all the horror stories, but thankfully I met Roland and picked Gregory Hyundai to make my first experience painless.

Dealer Review

Barry was a terrific salesman and helped ensure that all of my needs were met. I would highly recommend Barry to any individual that is looking to purchase a vehicle and I am confident that he will take care of you as best as he can.

Lease

Great experience eith this dealership- I am a repeat customer. Sherri has been my service go to lady and she has been the reason for my customer loyalty. Above and beyond and making my customer experience awesome.... I am certainly adding Roland to this list- his insight and support made this lease decision an easy and confident one.

Good price, bad customer relations

Watch out...lots of shenanigans related to car purchase. These folks haven't learned the features of this new model and try to sneak in extra charges. All in all, a bad buying experience.

Verry happy with transaction.

Quick, professional, good deal exactly what I was looking for. Look no more this is place you will get treatement and deal you deserve. Highly recommend!

G Rolland

Greg Rolland did a really nice job from beginning to end. He knows the details regarding the Santa fe sport turbo and was direct when answering my questions. He did everything I asked of him and even got me set up with the purchase of a trailer hitch.

My Experience

The salesman who we were working with, Rob, was absolutely excellent. He made us feel comforable, confident in the vehicle we were purchasing, he was friendly, personable, and he was not forceful or pushy to sell a vehicle. It was a pleasure to work with him! The finance staff were very helpful as well. They did their best to find us the best financing option. We are very pleased with Gregory Hyundai! Thank you so much for all your help.

Fantastic experience buying my first Hyundai

Thanks to Roland for helping me during my purchase. I know I asked a lot of questions and spent a lot if time, but he was able to answer everything and get me a great deal Thanks again

Great experience

Will buy 2nd car when time is right. Did not know which model we wanted and sales rep took time to show options.Finance Rep gave us lots of options.

Tucson Purchase

Great experience purchasing my Tucson at Gregory Hyundai! Steve was very professional and made sure I was completely satisfied. No one at this dealership tried to pressure me into anything I did not want. I was extremely happy with the price and trade-in value. I will absolutely refer anyone to this dealership if they are interested in a Hyundai.

ANother great experience

This is the second car I have personally bought from Roland plus a bunch of family members have as well. We didnt know what car we were going to buy but ended up getting a new 2017 santa fe ltd. Could not be happier. Thanks again

Great experience

Best experience I've had buying a car. Everyone was professional, friendly, attentive to my needs, and went out of their way to make it work. Highly recommend.

Hyundai Tucson

4 out of 5. Would come back again. For the most part we were treated well and got a great car. I don't think buying a car is ever a fun process and this was one of the better ones.

Great Car

I knew the car I wanted and Gregory was able to provided a reasonable deal. Joshua was helpful and has made himself available for more questions as they have arise. The car has so many options that it is to much to take in at one time.

Yipes!!!

Gregory Hyundai provided exceptionally service, up until it was time to deal with the finance department. Let me just say, I have three finance contracts for one vehicle. Making an error once is understandable. I purchased a vehicle on 3-21, returned to the dealership 3-26 to bring in keys to the trade-in vehicle. I was contacted by the dealership 3-28 informing me that an error had been made on the finance contract and that I needed to re-sign the contract. The new contract was signed 3-29. I received another call from the dealership 4-8 saying that the 2nd finance contract was never received by the finance company. The 3rd finance contract was signed 4-12. It is finally over. Never again... Maybe others will have better luck.

The perfect Trifecta

I don't consider myself an easy customer. It was a 2 month research, I tested over 12 different cars before I decided to go with a Sonata based on its features and price. I went to 4 different Hyundai Dealers looking for the best deal. At Gregory Hyundai I found a great staff, willing to work with me to get me the best possible deal without the classic drill of "what can I do for you to buy the car today". I felt both Steve (sales person) and Chris (sales manager) treated me not only in a professional way but in a kind an human manner. I work in sales too and I am convinced people prefer to buy from someone they like.In this case it was the perfect Trifecta. Bought the car I wanted, at the price I wanted, from people I liked. Sacha

Elantra GT

This was my second time purchasing a car from Gregory Hyundai. In both cases the experience was very positive. The sales staff was friendly and very professional. The process took less time than I anticipated. I would recommend both Hyundai and this dealership.

Review for Tucson purchase

Joshua did a great job walking me through the process and showing me the features of the vehicle. He was transparent about the pricing and helpful in answering my questions.

How to keep customers happy.

I've already referred friends to Gregory. The car drives beautifully. A little larger than I realized but positive for a tall guy like me.

Review

It doesn't take 25 words.the experience was very good great service from salesperson rob witt and a good experience all around this not thr first time buying a car at gregory and this was the best service I have received.

Very good

Very good experience with quality ownership. Quite accommodating and professional to negotiate with. After sales experience was good and supportive as well. Would recommend and go back

Big Decision

After looking at numerous cars in many showrooms I FOUND THAT THE ELANTRA met my needs. The acessories were not to difficult to understand. I was told to come back for more instructions at my convenience and will

Awesome

First time at Gregory and it was a great experience and I will definitely recommend them to my friends. I have bought numerous cars in the past and this was by far my best experience.

Best Experience Ever

Roland is professional and knowledgeable. The information and price were spot on and made my decision a no-brainer -- Done Deal! I'm a tough customer but because of Roland and the other staff I know I'm in good hands. I'll be back for service. I'm recommending to all my friends and family to deal with Roland at Gregory Hyundai. Thanks for a wonderful car buying experience!

new car

This is the second time that I have purchased 2 cars at a time from them and wouldn't be doing this if they were not the type of people that i could trust and work with.

Just ok

Salesperson truly has other things going ong, doesn't get into working with you on pricing and other than a can of cookies, I do not know much about utilizing features. Blue link is available, but I don't know if I have been charged or not, no idea what it is. Manager has been helpful, but not once did salesperson follow up. Appears he wants to sell and wham bam thank you ma'am

2016 Tucson

My experience was overall smooth and pretty good. I did feel a little rushed but I could have spoken up more. For buying my first car, it is a lot of information thrown at a customer. I would recommend slowing down a bit.

My new sonata

My salesman presented me with the car I wanted. It all the bells and whistles that I wanted my new car to have. I spent time researching over 10 cars before I finally landed on the Sonata and that not disappointed. It's a great car for the value

Best Experience

As I said previously, this was the best experience we have had in buying a car, everyone was so very kind and answered all our questions to our satisfaction. Thank you again

Great service

Greg the owner and Fernando were great to work with. They had the perfect car for us and we left happy. Will definitely go back for any future car purchases

Excellent all around!

I was pleasantly surprised with the professional and courteous service we received at Gregory Hyundai! I have purchased many high end vehicles in my life and we truly were pleased with everything from start to finish.

Excellent Services and Excellent Staff - Highly Reccomend

Yesterday I had a 7 am service appointment for my 2010 Tucson. I was met very promptly (I think) by Jeff, who proceeded to write my service ticket. Because the car would be there all day for the repairs, I was given a loaner (for FREE) What a SURPRISE!! I thought for sure I would need to rent it! Jeff then proceeded to review all the functions of the loaner and asked if I wanted my iPhone paired! Of course I said yes, and it took only seconds to do. I was out of there and on my way to the office in no time at all. Sherry then called me and told me what they found during their inspection and how much it would cost. I said go ahead with the repairs except for the brakes, which I can do myself. Through out the entire process, I felt they were very honest and direct with me and treated me as one of the family. I will definitely go back if and when I need further service. By the way, I initially purchased the car from them years ago.

Great time buying a car

Easy experience and great sales person. When I had questions Roland answered them and was very profesional. I would buy here and from Roland again

new car experience

I recently published my new Sonata Sport car here and i love it. This is my second time buying car at this place. This dealership is a very friendly place. Larry, sales person was very helpful and professional. I felt very comfortable buying car here. Thanks Larry.

Great experience

Great experience. Wasn't expecting to buy when walked in but great deal too much to pass up. Would definitely recommended in the future. Very happy with car

Great used car experience

Car shopping typically is painful, and used car shopping even worse. However, after going to at least half a dozen other dealerships, I was pleasantly surprised with my Gregory Hyundai experience. No hard pressure sales! The salesman listened to what I needed, respected my budget, and we ended up with a great car for a college student.

Excellent purchase

Everything about my purchase was first class from the minute we walked in to the time I left with my car. No issues on price or other matters

just as good second time around

came back to Gregory Hyundai because I had an excellent experience the first time. Second time was just as good. the whole experience was easy and great followup

Roland was great

Very easy to work with and had a streight forward experience with Roland. I have already referred someone else here, and they had a similar experience

We LOVE our new Santa Fe SE!!!!

We just brought home our third new car from Gregory Hyundai on Saturday, January 23, 2016. We have been very happy with their service department since 1999 and the Service Manager John Verschelden is like family! We are also looking forward to continuing our relationship with Sherry Shea. Greg Mauro has been involved in all of our purchases and has made sure we are being well taken care of. Barry found us the Sante Fe SE in the color that we wanted and had it there in two days. He was very knowledgeable when explaining the car's features to us and has been available for my questions in person and on the phone. Ray helped with all the sale details and also made sure our transaction went smoothly and that we were happy. David took care of our lease financing in a timely manner and the whole deal was handled very professionally. This car has EVERYTHING including every safety feature available and we are thoroughly enjoying driving it.

Leasing a new car.

The experience was terrific and I would use them in the future. Love the car and definietely would continue to purchase or lease anothe Hyundai in the future.

I felt the warmth of the people involved in my purchase!

I was greeted promptly and friendly as soon as I got to the parking lot. I was offered a sit and a drink. When I inquired for a Spanish speaking salesman, I was introduced to one rapidly and with no problem. Whatever I wanted to test and ask was answered. I received no attitude from any of the managers and salesman. They were friendly and informative. I returned a few days later to purchase a car. Fernando was my salesman, Sam the sales manager (I think), and Dave the finance guy. I liked them all.

Great Experience

This is the second time I have purchased/leased a car from Gregory and both occasions were great. The salesman was very nice and easy to work with (Roland). He did not pressure me and seemed to take my best interests to heart. I've also had a great experience with the service department in the past - everyone was really friendly and they always did a thorough job.

I love my Tucson!

Helpful, very professional and enjoyable car buying experience! I would recommend Gregory Hyundai to anyone looking for a new car. Easy to work with and a pleasure to do business with.

Great experience

It was a good experience for purchasing my Tucson. I really like my car and I'm loving it. Most likely I will be coming back for my next purchase in the future.

Old dealership ways die hard.

I first visited the dealership and worked with Gregory Roland. All was fine until I asked for a final price. He laughed in my face and said he would not because we weren't really going to buy at this time. His statement to my wife was "why should I give you a quote when you aren't going to buy today". I stood there dumbfounded with a pre-approved loan from my credit union not to exceed $48,000.00 and a credit rating of 809. I work very hard to attain this status and to be laughed at was very insulting. This dealership is about a mile from my residence and had some good reviews, so I went back a couple of days later and purchased the vehicle I was interested in, but from another sales consultant.

Best lease on Northshore

Happy New Year at our house due to Gregory Hyundai!! On a snowy day I drove out in a 2016 that has all the bells and whistles I need - Thanks!

Good customer service

Everyone is very businesslike. They handled all situations in a professional manner. More businesses should take tips from this dealership. All communication was quickly followed up with either a call or email.

GOOD

Generally GOOD. the salesman was nice, the waiting room was clean and organized. i thank you so much to help me in leasing the car.

Great experience

Joshua and Sam worked with us and made our experience very satisfactory. I felt that Joshua listened to what our stated needs were and worked with us to find the car that met them.

My experience

I had a good experience with buying my car. Other than that I don't really care to write an essay on the matter. Maybe you could shorten this survey a bit.

excellent

Fernando is the best car salesperson I have ever dealt with. He is professional and great to work with. This is the third car we have purchased from him and will continue to do so in the future.

It was great!

Everyone I was with when buying my car was great, friendly and knew exactly what they were talking about. I will definitely recommend this dealer to other people that I know looking for cars.

Great car, easy experience in buying it!

Fernando Mendez could not have been more helpful and courteous! The car is in impeccable shape, only 25 miles on the odometer and it is a breeze to learn to use. It has elements of all the nicest cars I have driven.

Outstanding experience

From the moment I walked in until I left happy with my new car, my experience with the Gregory Hyundai dealership was outstanding. The entire staff was very friendly. The sales manager I worked with was Larry Barr. He was very personable, respectful, and a pleasure to work with. He made the entire process hassle free.I will definitely recommend Gregory Hyundai dealership to all my friends and relatives looking to finance/lease a car.

Overall great experience

Greg Mauro's dealership was top notch. Would highly recommend purchasing an automobile from Gregory Hundai to anyone. Greg understands how customers should be treated from beginning to end of process and beyond. They also followed up to be sure I was a satisfied customer. An added nice surprise was I can take my new car there for a free wash and vacuum any Friday! Thats a nice extra touch.

friendly and great service

Fernando and the entire team are always friendly and the always give you the perfect time to help you with your decision , my family buy cars from gregory all the time because we like the great service..Great job!!!###

Great experience

Was my first car purchased and it went well. Customer service was great. Got to drive the car and was impress with the inside of the vihecle as well. Overall, good experience.

God Awful Service Dept

Jon in the service dept is a rude individual and makes dealing with this dealership impossible.Will never return for service or to buy a car!!

Amazing experience at Gregory Hyundai

Car-buying is rough, but Gregory Hyundai made it easier and pleasant. I originally called Gregory Hyundai and spoke to Bram about a 2015 Elantra, and scheduled a time to see it. Bram was helpful from start to finish; he was energetic and friendly, and offered to show me more options in my price range. Not once did he try to persuade me into something I didn't want or trick me into anything. I ended up going home to think about that first car, as I knew there were a few others I wanted to see. The following morning I was tricked into a bait and switch situation at another dealership and immediately contacted Bram at Gregory Hyundai. I told him the situation I was in, and he expressed genuine concern. I left that dealership and drove straight to Gregory Hyundai, as Bram said he would work with me to get me in a car that day. Sure enough, Bram and the whole team at Gregory Hyundai were able to get me an amazing deal on a brand new 2016 Hyundai Elantra Limited. They also gave me a very fair trade-in value for my 2004 Ford Focus ZX5. I met the financing person and went through all of the paperwork, and boom! I had a new car! I couldn't be happier with my purchase or with my experience at Gregory Hyundai! I would absolutely recommend them to anyone looking to buy a new or used car!

2016 Santa Fe

I had a great experience at the dealership. This was my second purchase at that location. Staff is very pleasant and helpful. I'm very satisfied with my new purchase.

Great experience

A few minor bumps in the road that were immediately corrected by a courteous and professional staff. Would definitely recommend this dealershio to anyone who is willing to listen.

Very good

Very good experience with salesman . Got exactly the type of car I wnanted and at a good lease price, As it is a new car I cannot speak for qulaity of work / service

Outstanding Service

Gregory Hyundai was by far the best decision I made in purchasing my first car, Friendly environment and excellent customer service. Joel and Chris, the manager, helped me find the right car and the right price to fit with my budget, I recommend to anyone that's looking for their next car. Thank You Gregory Hyundai.

Excellent customer service

This is my second purchase from Fernando at Gregory Hyundai. I will need sure to refer people his way because he makes the car buying process easy without the hassle.

Great experience

Start to finish, it was a pleasure shopping emat Gregory Hyundai. Friendly, knowledgable staff and the prices are fantastic. I would recommend this dealership to anyone.

had a great time buying a car.

It was easy to make a deal and easy to work with staff. They answered my questions and made me feel welcome the entire time I was there. A++

Was provided with great customer service

The employees are very friendly and professional. They provide excellent customer service and make the process of purchasing a vehicle hassle free. I am satisfied with the service I received and would definitely recommend to others.

Love my car

Excellent car buying experience! Keep up the good work! Staff was very helpful and knew exactly what I wanted and had everything ready for when I got there!

professional and courteous

Sales and service are both very professional and courteous. They are also very helpful, friendly and always take care of me and my cars. I just purchased my fourth Hyundai from this dealership. I would highly recommend Hyundai cars and specifically this Hyundai dealership.

Great experience!

I had a really great experience purchasing my first Hyundai today from Sergio. He was patient, understanding and thoroughly explained everything about my new car. It was a seamless and quick process! Thank you, Sergio!

Barry at Gregory helped me lower car payment $200

I had a very high car payment with my current car. I was helped by a very nice salesman named Barry Orlov who helped me pick out a very nice Sonata Turbo and he was able to get me in that car and lower my payments by $200 which I never thought was possible going in. Thank you so much!

We had a great time and Roland made it very easy.

Thank you for making the whole purchase process work for us. It was nice and easy working with Roland. He answered all of our questions and took us on a few test drives to make sure we had everything answered and ready to go when we agreed to terms. We will send friends and family and if anyone reads this, ask for Roland

Always professional.

I normally hate buying cars, but with Gregory Hyundai it was a breeze. I love my sales person I love the service. I would recommend anyone to going to the dealership to get there next car from Gregory Hyundai.

VERY NICE AND EXPERIENCED AND KNOWLEDGEABLE SALESPERSON

We came in, met Gregory Philip ROLAND, and test drove a new 2016 white Tucson. The contract was negotiated. This dealership had the right vehicle and ROLAND had the experience. We worked with our salesperson, no time was wasted; never even met a manager. It was a total pleasure to buy here..

great time with Roland

When you shop for a Hyundai at Gregory do your self a favor and ask to work with Roland. He got us the car we wanted at a better price than any other dealer. He also is very straight forward and does NOT play games.

Sergio Acosta & Ray Slivka

Both Sergio and Ray made my purchase of a 2016 Hyundai Santa Fe Sport a most satisfying experience. They were courteous, informative and most helpful in explaining the numerous functions of all aspects of the car. I feel confident that my decision to purchase a vehicle at Gregory was a wise one thanks to Sergio and Ray, and I look forward to a continuing relationship with them in the future.Marcia George

Wonderful

Great experience. Would recommend Gregory Hyundai to any one. First new car I have purchased and I felt very comfortable with everyone there. Will return in the future

Great dealership that truly had my best interest in mind!

This is my third car I have purchased from Gregory Hyuandai, they take such good care of me, why would I go anywhere else? Go see Roland tell him Kim sent you.

Deceptive business / Selling non-certified Pre-Owned vehicle

I went in to Gregory Hyundai to purchase a "Hyundai Certified Pre-Owned (CPO)" vehicle. I was informed a CPO vehicle goes through a vigorous inspection & meets their top criteria. If even 1 item on their checklist is not met, it is NOT a CPO vehicle.I purchased a "CPO" vehicle. The day after, I contacted them immediately as there were some issues.[Please see attached pictures]1st attempted contact for a resolution -- Contacted the owner, Mr. Mauro chose to ignore me2nd attempted contact for a resolution --Contacted Hyundai Motor America (Corporate, USA). They said there is nothing they can do. Each dealership is independently owned. Trying contacting the BBB (Better Business Bureau) to see if they can help.3rd attempted contact for a resolution --Contacted the BBB. After months of going back & forth, Gregory Hyundai ignored the evidence presented [please see attached pictures]. Mr. Mauro ignored request for independent mediation.4th attempted contact for a resolution --Contacted Hyundai Motor America again. How can you trick the public by taunting a CPO vehicle has so many additional benefits and is backed by warranties and do nothing when a dealership (independent or not) clearly does not meet the standards for a Hyundai Certified Pre-Owned vehicle? [Response from Hyundai Motor America: Sorry, there is nothing we can do. It is noted.]5th attempted contact for a resolution -- (Currently pending as of August 2015)Contacted the Illinois Attorney General and filed a consumer complaint. I attached documents that included my evidence that shows that Gregory Hyundai sold me a non certified pre-owned (CPO) vehicle; it should have never been made for sale in the first place as it lacked the credentials of being a CPO vehicle.This review is a completely factual written review [please see evidence]Please do yourself a favor and stay away from Gregory Hyundai. I know I wish I had.- Their "A+" BBB rating which is a hoax- Deceptive business practicesPLEASE SEE GREGORY HYUNDAI'S FACEBOOK PAGE AS I HAVE UPLOADED PICTURES TO CONFIRM THESE ISSUES WITH PHOTO EVIDENCE

great experience

I got the service and profesional attitude provided to me surfing the entire buying experience. Thanks. Roland was able to take care of all my questions and I am very comfortable in my new car

Knowledgeable, Efficient, Detailed, Assuring& Fast

Amanda Smith & John Verschelden are a great team and ASSET to Gregory Hyundai. I appreciate them listing to & correcting my concerns. The Linconwood Dealer didn't even try to help me repair my car. I live in Evanston, so my drive was further, but well worth coming to Gregory Hyundai. Thanks for making me a very HAPPY customer.

The best car buying experience

We came to the Gregory Hundai dealership just to see Hundai Elantra. Larry the salesman gently approached us and started the conversation. We explained to Larry our needs and he showed us cars he thought can be the good fit for our needs. It was the best experience in a car purchase, and our sales person Larry was excellent. He spent time on showing us cars and explained well every car features and differences between models. We looked all Hundai models and test drove 5 different car models until we found what we want. We never felt pressure or impatience from our salesman. All we can say is that, Larry is an excellent,patient, professional, and knowledgeable salesman who made our car purchase process easy and pleasant. Thank you Larry this is our first pleasant experience buying the cars.

Worth the drive

Highland Park is a little bit of a drive for us, but Larry Barr and the rest of the staff made it worthwhile. They were professional, personable, and courteous. I already have them in mind when I replace my other car.

Just bought our first Hyundai

Gregory is a pretty nicely set-up dealership. I had already been in contact with Larry Barr online, so there was no hard sell or difficulty. he knew what we were looking for, and he had several cars for us to consider. Larry is very personable, a nice guy, and straightforward. He listened when we discussed our specific desires for the car, and found us one that my wife fell in love with (we were replacing her car). The finance process with all the paperwork was very smoothly handled by Rita. All-in-all, it was one of the most pleasant car-buying experiences I've had (I'm in my 50's!). We told Larry we would be back to look when it was time to replace my car.

Very positive and constructive.

Kevin Hart was VERY professional and knowledgeable. I really feel I made a friend for life. (My brother purchased two former vehicles from him and referred me to him). Will call on him again when the need for another vehicle arises.

Below average when it came down to finalizing the paperwork.

I decided to go to Gregory Hyundai because of the price they pitched to me. My salesman was friendly and gave me a lot of information about the Elantra I wanted to purchase. I already knew what car I wanted so this was no trouble. When it came down to finalizing my paperwork I thought everything went smoothly but they made an error with my VIN. They had to get my vehicle from another dealership because I wanted a certain color and I guess no one checked the VIN number. Because of this, they started calling me everyday to see if I can come in to resign all the paper work with the correct VIN. I work night shifts, so it was not convenient for me to come again to the dealership at the times they wanted. They also failed to give me a spare key to my car. When I finally made it to the dealership, I was there for another 1/2 hour because they needed to make me a spare key. With the delay of the paper work, I also got my loan payment information late too. I am happy with my car, but I feel like the dealership could of been more professional and less careless when it came to handling the paperwork.

Awesome deal

Roland was very easy to work with and made my car deal super smooth and fair. I had been to 3 other dealerships before going to Gregory Hyundai, and Roland offered me the best deal and the friendliest service. It was a pleasure to work with him.

Great Experience

Went in after doing my online research thinking I'd focus on the sonata eco as it would fit my budget. It didn't have everything I wanted, but I had financial limits. Talked with Larry Barr, and he was awesome to work with. Showed me amazing incentives I wasn't aware of on the top end sonata hybrid that made it affordable. He was very straightforward and great to talk with which I really appreciated. Would highly recommend him to anyone I know in the market for a new car. Sales room facility was very nice, but may want some separation from other sales people as its very easy to listen to other people's negotiations. Also might just be high inventory time, but parking in front was very crowded.

Excellent

We recently purchased a Genesis from Gregory Hyundai and were very impressed by the excellent service that we received from the staff, especially Sergio, who went above and beyond to answer all of our questions. His kindness and knowledge of the product was refreshing greatly appreciated.

Hyundai Elantra Purchase

Happy with my 2014 Hyundai Elantra! Sergio Helped me get the car I wanted, knowing my credit wasn't the best! Sean was very friendly and awesome too!!

Honest and easy to work with

After going to McGrath Hyundai and getting treated like dirt not to mention all the lying regarding their prices I decided to go to Gregory. I dealt with Roland and one of the managers and got exactly what I wanted. Roland answered all my questions and was easy to deal with. I got the car I wanted at a very fair price and didn't leave with brain damage. I would suggest if you go to Gregory you ask for Roland. Just a little info about him, he was very straight forward and at first I wasn't too sure about the guy, but after spending a little time working with him he was very easy to understand and his personality was just that, honest and straight forward. He actually knows his stuff and wont push you in a direction. He will ask the right questions and guide you to an educated decision. Thanks Roland, I love my car.

Would Never Purchase from Again

Being a young, inexperienced, woman, I knew going car shopping was going to be difficult. Gregory Hyundai was a poor choice I made in purchasing the Acura TSX in October 2014.I called to dealership seeing they had a 2004 Acura TSX listed online at 68,962 miles for $10,999. It wasn't too bad of a deal from what I saw online and the pictures seemed fairly decent for the year. I spoke to the internet manager, Kevin, at the time. I asked him if there was anyone in particular I should talk to about the car and he tells me he'll have a sales guy named Ryan call me. I ask how negotiable they are on their pricing, and Kevin insisted they were not at all, which was frustrating, but somewhat understandable to me.Few minutes later another salesman, Greg, calls. He was very casual and knew very little on the phone about the car. I schedule to go in to view the car anyways, he agrees. I show up at that date and time, and the car wasn't cleaned or conditioned. Mind you, the car had been in their stock for some time at which point. The sales guy was completely unprofessional. He ignored my concerns outright when I would bring them up, he had no answer for my questions on the car, and he was too busy talking about himself to understand my needs in the vehicle.He kept trying to get me into the car for a test drive as I was looking it over, only having been there for less than ten minutes. Then as I'm pointing out the flaws in the car, he kept down playing what I had to say. Car ran alright on the very short test drive. The moment I told him about how I wasn't happy with the price considering the flaws in the exterior paint and scratches in the interior, he tried to pressure me into a larger down payment, which makes no sense to me. Then he mentioned how Kevin said they weren't negotiable on pricing. I told them either they were going to fix the scratches and chips in the paint or knock down the price. He opts to knock it down $300. I put a small down payment that was refundable just in case I decided to go with it. I had to leave since I had to go to work, but said I'd be back in the next day. I go in with my folks to view the car again the following day as promised, and the car still was not conditioned or cleaned. My dad and I were looking under the hood and then the sales guy starts rambling on how it has a new battery, everything is new and well kept.I decide to purchase it and be done because I really wanted the car. We get into finance with two managers, one named Felicia and another gentleman trying to sell me a protection plan essentially. He made xxxxxx jokes outright as I was trying to weigh my options and tried to pressure me into fraudulently claiming the current scratches on the car as new to get those taken care of. I opted to not purchase the extra plan. Now I've had the car a few months and I have found on this supposed "well kept car" several issues that supposedly passed their inspection. The rear strut needs replaced, it needs a new wheel alignment, and that supposed new battery needed replaced. The battery was from 2012. There's another mechanical issue with the car where when you brake in the midst of a turn the car jerks, but I'm still trying to figure out exactly what it is.

BANKRUPT AND NEEDED A CAR

AFTER CHECKING WITH TWO OTHER DEALERSHIPS. I FINALLY FOUND GREGORY AUTO. MOST DEALERSHIPS DONT WANT TO WORK WITH BANKRUPTANCY CASES BUT FROM THE MOMENT WE SPOKE TO KEVIN ON THE PHONE, HE ASSURED US THAT WE'D WALK OUT WITH A CAR. KEVIN FELT THE RIGHT SALES PERSON FOR US WAS SERGIO ACOSTA. FROM START TO FINISH SERGIO KEPT US IN THE LOOP. WE HAVE NEVER EXPERIENCED A MORE FRIENDLIER GROUP OF PEOPLE. SERGIO WORKED TIRELESSLY TO UNSURE WE GOT A GREAT DEAL AND A GREAT CAR. SO THANKS TO ALL OF YOU AT GREGORY AUTO GROUP. ESPECIALLY KEVIN AND SERGIO. YOU GUYS ROCK.

rude, unfriendly, look down on u.

The Korean manager here is unbelievably rude. If you try to negotiate he will let you chose different car. He said with your money u cannot afford that car. Very rude. Never going back again.

Great Job

I just bought a 2015 Sonata! My first Hyundai ever! I did my homework and visited several Hyundai dealerships such as Grossinger, McGrath, Loren. None of them came even close to the price, professional attitude and friendliness of Gregory Hyundai! From the original e mail quote of Kris Choros to Sean ( Sales Manager) and last but not least James ( Sales Person), everyone did their best to make me feel important and wanting to earn my business! I would always recommend those guys and the dealership to anybody who wants to be treated with dignity and respect in a process of buying a car. Any car I might add!

Worst car buying experience

Missing parts upon purchase and dealership refused to replace them.

Above and beyond people who want to see you treated fairly

I have purchased two cars from Gregory Hyundai. My last experience came after having to leave 3-4 dealerships when they refused to honor the TrueCar pricing. At Gregory, they were very upfront, honest, and fair about the pricing, and went above and beyond to get the car I wanted, and make sure I was happy with it. They were the most honest and safe car-buying experience. Hard to find!

First Hyundai Purchase

Best value and courteous service by everyone at the dealership; took time to understand what we wanted and exhibited patience while we investigated different options. Would definitely recommend and would purchase any future Hyundai vehicle from Gregory.

Great place to buy a car!

This place is amazing! I just recently purchased a hyundai here after going to many different dealerships. The salesman were very honest and upfront and didn't try to take advantage of me. I trusted them and I got an amazing deal on my new Hyundai Santa Fe. I highly recommend this place to anyone looking to buy a new car. I especially recommend Kevin!

Roland provides the ultimate new vehicle purchase experience

Roland was the 6th salesman I met with to purchase a new car but the first to actually listen to what I wanted and not force a car upon me. I wax and waned between new, used, SUV, sedan and he patiently walked through every scenario with me. He is a mechanic in his own right and was able to list for me pros and cons of the engines on other cars that I had test driven as well as expected maintenance. I came in with the thought of purchasing the Tuscon and ended up with a smokin' pacfic blue Hyundai Sonata which I just love!! The Hyundai warranty is unbeatable and so is Roland's expertise!!

Hyundai Sonata Noisy Wheel Bearing

As owners of a 2007 Hyundai Sonata with an extended warranty package up to 100,000 miles the service dept. could not detect or repair an obvious wheel bearing issue. Now I am forced to live with the noise.

Rons S

Had a conversation with a sales person, he seemed intelligent and honest. No purchase was made.. ..

Very happy with the buying experience

I was very happy with my buying experience at Gregory Honda. My sales representative, Greg Roland, was extremely knowledgeable, experienced, and attentive. The process of buying a car, which can be very stressful, was very pleasant and business-like at Gregory. Among other things, what differentiated Gregory from other dealers I had talked to was when I asked for the out-the-door price, they gave me one without hesitation. Other dealers annoyed me when they would give me a "ballpark" figure and would not give me a firm price until I came back a second time and told them I was ready to make a deal right there and then. Finally, after having the car for a week, I decided to have it undercoated. The service department was equally pleasant and business-like and I was very happy with the service.

Owner of dealership

Greg made a point to make customer satisfaction his priority. I was unhappy about the status of a car I purchased and he made the deal right again.

Thanks you guys are great

Thanks there are times that you know it is only right to tell the world about a great experience and we had 1 this past week when we got a new Hyundai from Gregory Hyundai. The salesman took his time with us going over our options lease or finance and then the finance guy made the delivery just a joy. I can not say it enough THANKS to all of you guys at Christmas I will tell all my family to come by to buy Dawn in Antioch

Hi, this is for my sales person Dimitry Fuklev you are...

Hi, this is for my sales person Dimitry Fuklev you are the best and the most understanding car salesperson I ever met, and I have bought many cars in the past, you are very professional and patient person, you understood what I needed and you gave me the best deal anyone can ask for on my 2013 Elantra, thank you very much. Thank you Dimitry for all your help and assistance, I will recommend you and Gregory Hyundaito all my friends and family members for their new car purchases, keep selling the way you do and good luck

Absolute pleasure purchasing our car from these guys....

Absolute pleasure purchasing our car from these guys. Between Fernando and Luke, we can't begin to describe the level of professionalism we experienced at this dealership. Wont think of buying a Hyundai anywhere else in the future.

This was a great experience worth writting about

From the moment I drove into the dealership and was met by Kevin Hart. until the last negotiation with Luke Clarizio the experience was very professional. We didn't always agree on things, but it turned out I really got a good deal. They know their products well. Kevin spent a long time educating me on all the features of my car. Cars aren't as simple as they used to be. I was very impressed with the dealership and would recommend them to everyone. If you get a chance give them the last look and I think you will be happy you did. By the way they didn't pay me to say this.

Inconsistent

One day I was told they would hold a vehicle for me with a down payment. The next day the same "sales manager" would not except a down payment to hold the same vehicle. I spose that's why she is a "sales manager" at a used car store. Surprisingly I didn't get the car.

the worst service experience ever

Found out that the title was never transfered and I was paying the fee after purchasing vehicle even though I paid plates transfer and documentary service and filling fees very disappointed when called to ask about it that they were very rude and unhelpful after the sale was completed never again and I am warning everyone dont go there

On 7/17/13 we signed a sales contract to purchase a used...

On 7/17/13 we signed a sales contract to purchase a used Audi A4 from Gregory Hyundai. The dealer promised to repair the front end and repaint an area on the side of the car as part of the sales agreement. The dealer promised the car to be ready on 7/19/13. We obtained the financing from our own credit union. Just before leaving our home, 80 miles away from the dealer, we called to make sure the car was ready before making the trip. We were told the car was all set. When we arrived, the repairs were not done and the sales manager said he could not afford to fix the car as agreed. He spoke with the owner who offered $200 for us to have the paint repaired ourselves and $65 to go to Car x for a front end alignment. The sales manager said he did not know what was all wrong with the car but that audis are too expensive to fix. This dealer did not live up to their end of the sales contract (legal or not, we dont know). We did not purchase the car. We would have appreciated the dealer being honest before we took time to take out a loan for the car and drive back and forth (more than 350 miles). We would never go back to this dealer or recommend them. It is my opinion the owners offer was a bit of an insult.

Waste of time -- old school car dealer tactics

I wrote to them about a specific pre-owned car that I had in mind and told them my budget. They replied with a higher price. I responded to that with a number between my original budget and their quote, to which they replied "I'm sure we'll have a deal" and invited me in. When I went it, they raised their price significantly over their originally quoted price, so we had nothing to talk about. In addition, the pre-owned car I was looking at turned out to be a manufacturer's buy-back (Lemon Law) car, and that wasn't disclosed to me until after I had driven it and spent nearly a half hour in the dealership. Every time the salesman left me to discuss something with his "manager," it took 15 minutes and this happened more than once. They also held the keys to my trade until I stood up to leave.

From the moment we walked in the door, we were met me the...