Gregory Hyundai

4.4
Overall Rating

Customer Service: 4.4 Buying Process: 3.9 Quality Of Repair: 2.5 Overall Facilities: 4.0 Quality Of Work: 4.6 Friendliness: 4.6 Pricing: 4.6 Overall Experience: 4.5


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Great Buying Experience

5
lindseyeres1 on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great buying experience, sales Luis and manager Kris were helpful, friendly, and straightforward. Pricing was fair and I got a great deal. Everything met or exceeded my expectations.


Systems review

4.2
t.cohen on 11/29/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I have the first G90 leased. The employees need more training on the cars systems how they work. Nobody is trained to answer all of my questions about the cars systems and capabilities


My best car purchase experience!

5
calvinmcginn on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman, Reda, displayed unusual competence in every aspect of the purchase, including model history, pluses, features, options, and ways to get the most for our investment with available rebates and onsite (vs ordered) choices. He understood the financing as well, but appropriately deferred to the finance people. Most importantly, he was trustworthy, warm, and extremely informative without being the least bit pushy. He requested and read well my agenda and responded consistently with professional, and personal (where fitting) sharing that left me feeling very confident in working with this dealership. Frankly, I had another option on the table elsewhere and turned it down to go with Reda and Gregory Hyundai. The owner, Greg, even did follow up calling to make sure I had been treated well by all his staff and was satisfied with my choice. I'm 62 years old and have bought many cars over the years. This was truly my best experience doing so, and kudos go first to Reda, and secondly to the way Greg has made his dealership a user-friendly place. Homemade cookies were a great touch in the mail a week later. I didn't feel pressured in any way. My response to this survey is simply what I felt was deserved.


Felt like family when we left!

5
tom.j.adam on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was greeted promptly. The Genesis I asked to see was ready and waiting for me to take a test ride. Rob Will was very informative and explained everything about the car. There are so many features offered that Rob suggested we drive the car awhile and then he scheduled a meeting to answer all our questions and give us more of the details. The whole experience of buying a car here was very enjoyable. Rob went out of his way to make us feel like family.


Great Experience

5
lynjoh on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Reda was my sales person and he was very thorough leading me through the leasing process. I wasn't sure that leasing was the way I wanted to go, but Reda gave me a complete overview of options. By the way, his follow up has been first rate!


Great Experience

5
matt.horne on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our 4th vehicle purchase from Gregory and the excellent relationship we have developed with Sherri in the service department is the reason we keep coming back. Keep up the good work!


Great

4.4
rcohen0308 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I love my car, I'm so happy The price was right! I will definitely come back to this dealership -great staff. My whole family loves this dealership the salesman don't hound you like Nissan used to.


Their service manager, John, is the best part of Gregory Hyundai!

5
hhaarr on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The primary reason that I chose Gregory Hyundai is my respect for their service manager, John Verschelden. I have found John to be experienced, knowledgeable and trustworthy in the past and I look forward to dealing with him with my new Hyundai.


Best. Experience

5
paultiu on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very best experience ever get in dealer my sales person was the best and I have already sent others in to see him and he has helped them as well


DJ's Review

5
djones10 on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very nice experience working with Gregory. Would do it all over again and I truly believe I received a good price for the car purchased.


Loved my experience

5
lpranger57 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales force and dealer worked hard to meet our needs and finances. We left happy and pleased we went to Gregory, we were very disappointed with another Hyundai dealer.


Fernando

5
DAVIDLEVIN80 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fernando is a pleasure to work with and makes the car purchasing process easy and quick. He forms strong relationships with his clients and we just got our 4th car with Fernando. He is easy to get a hold of and always looks out for his customers. He is fantastic!


2nd car purchase

5
mattski85 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were Very helpful at the dealership. Do not be afraid to haggle hard. They want to close deals . They are definitely willing to work with you.


Very nice experience

5
julie.koslow on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roland at the dealership was very nice and easy to work with. The buying experience was straightforward and easy to manage. I would do business here again.


Hyundai Tuscan

5
jtrdmdltd on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with all the sales/service in purchasing our new Hyundai. We live up in Lake county and will likely go to Rohrman Hyundai for service visits.


Excellent Experience

5
carlos.azcoitia on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership provided a fantastic deal for a first time lesse with excellent customer service skills. All my questions were answered promptly with communication on going after my purchase.


Review

5
joe.moretti33 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly staff, was greeted immediately when I walked in. Steve was able to answer all of my questions and provided different vehicle options that would fit my need.


Great experience

4.8
uniquevanessa on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They met my needs in a professional and fast manner. They understood my financial budget and worked with it, instead of trying to influence me to purchase beyond my needs.


Exceptional

5
carlos6 on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people, great service, and exceptional work ethics equates to a happy customer willing to reward your dealership with return-business and referrals. Robert Witt and the gentleman that processed numbers, along with the 3rd gentleman that put together and processed all the paperwork made for a memorable experience.


Robert Witt

5
khb0 on 09/13/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was planning on buying a Honda CRV. Rob Witt introduced me to the Hyundai Tucson. I also had the opportunity to buy the Tucson at other dealers at more competitive pricing. I ultimately chose Gregory Hyundai solely because of the way Rob assisted me throughout this car buying experience. Rob was a pleasure to deal and I will recommend Rob at Gregory Hyundai to anyone considering buying a vehicle.


Hyundai review

5
jas4220 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service and well worth the drive from Chicago to highland park. We were hesitant about the drive but when we drove from the dealer in the vehicle that we wanted, we were very happy.


Strong 10+

5
ilona4902 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased my 2016 Tucson from Gregory Hyundai and there isn't a single bad word I can say about my purchasing experience ! One of the best car buying experiences I've had ! Special thanks to G. Roland ! I requested an info on the vehicle, got my appointment scheduled, test drove the car, got everything taken care of for me and drove of in the vehicle that I wanted ! Thanks guys !


Best car buying experience

5
aimrph1 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealership was wonderful to work with sepecially Gregory Roland best salesman i have ever worked with and he was very knowledgable about product i was interested ino


Great attitude

5
hemichaels87 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very pleasant and comfortable liked how i was treated the salesman was extremely hellful their finance person was reasonable and logical and i felt all items were clear


New Care

5
johnthuline on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gregory Hyundai did an exceptional job helping me find a new SUV for my wife. I was very pleased with their service. I would highly recommend them.


Review

5
d.otis on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car from Gregory Hyundai. I plan to use them in thew future.They are friendly, courteous, and very professional. I hardly had to wait.


Helpful and caring

5
lb1690 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't remember when I have been treated as well and cared for as I was at Gregory Hyundai. My wife and I can't praise them enough.


Great place!

5
ilan.meerovich on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Fernando. Great dude. Got a good price for a good car I walked away a happy camper. I got a Hyundai elantra, highly recommended car.


Great dealership

5
costantini123 on 08/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent vehicle for the money, our whole family drives hyundai. Painless purchase, not at dealership too long, valued our time. Very friendly staff. We have recommended this dealership to our friends.


2016 Veloster

5
hersh2308 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The finance mgr did a great job. He started us off and worked the whole deal for us before we even spoke to a salesperson. Wonderfull experience


Excellent customer service

5
jackloman1972 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received professional and courteous service while at Gregory Hyundai and felt like they really cared about putting me in a car I would be happy with. I would shop with them again for my next car purchase.


Great Experience!

5
vmcg37 on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I covered my review in a previous question. Please refer to it as my response. Gregory appears to be a superlative organization, and it is only less than a mile from my home...extremely convenient!!


Review

5
goeunkim07 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was our 3rd time buying a car at Gregory Hyundai. People were very friendly and the sales consultant and the person at the financial department were very helpful, knowledgeable, and professional. I highly recommend the Gregory to others.


Excellent

5
richieazzo23 on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people and honest very important to trust a dealership and would recommend to all From the first hello to the last goodbye Thank you Gregory


Good Experience

5
mamacogs on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to purchase a new Sonata to replace my 2013 Sonata. Rob Witt was very helpful showing me what was in stock and finding the car to fit my needs. I felt no pressure to purchase a car from Gregory Hyundai at that time. I found the car I would purchase and finalized the transaction within a day or two.


Dealership Review

5
ldaz999 on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my car at Gregory Hyundai because I have 3 other Hyundai's that I bring in for service. Because the service is so good I had an easy decision. I always get treated with respect by the service manager John and my service advisor Sherri Shea, they make me feel like I am their only customer the service is that good. My salesperson Gregory Roland was very accommodating, no pressure which I like and he made the experience very easy


Vlaue for the money

5
kenpell3 on 08/06/2016

Overall Experience: 5.0

Having had a Lexus and shopping for a Audi, my friend recommended taking a look at the Genesis. It was every bit as nice as the Lexus and Audi without the sticker shock. Other friends asked "How can you purchase a Hyundai?" I then show them the vehicle and the question is answered.


Greg Roland - professional, informative, responsive, patient, and just overall excellent

5
jtorf on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesperson, Greg Roland, was terrific. He spent a lot of time with me, including in person (several times), over the phone, and by e-mail and text. He was (and is) very responsive and informative, polite, professional, and incredibly patient. I am impressed by my new Sonata and would recommend it to anyway, and specifically, I would recommend to any friends, colleagues, etc. who ask for a referral to see Greg Roland specifically. If I buy another Hyundai in the future, I will go straight to him.


An Excellent dealership for a change!

5
ebarnabee on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found my car online and started the process with a phone call. Dealer gave initial numbers and explained the difference upon arrival in full detail. Everything was up front. Waiting for paperwork to be prepared was a little long but not excessive. Worked out a great deal at my terms and price, can beat that. Not one person that I worked with was pushy or tried to get me to buy anything that I didn't want or need. Highly recommend this dealership!


Lisa

5
mitch.p.hamer on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional staff, gave us plenty of information on the vehicles, looked out for us and wanted to show us they would be a loyal partner throughout our Hyundai owning lives.


gregory Hyundai review

5
mnagel0 on 07/22/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gregory Hyundai provided a pleasurable and experience in buying a new automobile. What I liked most was no pressure and not the feeling you would typically feel at a car dealiership


2017 Hyundai Elentra

5
jordan.fredey on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall experience was great and we will definitely be returning in the near future to work with Roland on another lease. Would recommend him to anyone as he was very helpful and answered all of our questions. Made the overall experience very comfortable.


My Experience

5
dwetzel0 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did not have a lot of time and they met my needs. They were able to meet my needs. Great guys. I would get another car from them


Brand new Sonata

5
ellen.toban on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greg was very helpful. We appreciate the time he spent with us. Having been a previous Hyundai owner, we are very pleased with our new Hyundai Sonata.


SCAM Artists

1
dogtraining on 07/13/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Scam artists. Yo-yo financing is all they do to you. They run your credit as much as they can and hike the interest rates up on you. This so-called family owned car dealership is a joke and I am shocked Hyundai hasn't taken their name back from these scam artists.


Outstanding and Professional Team

5
rick.krosnick on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales and finance staff at Gregory Hyundai made my car lease experience very easy. I actually did most of my communication via e-mail, explaining what kind of car I wanted and the payments I wanted in a lease. After just a few e-mails we had worked out the details. I went to the dealer for a test drive, agreed on the car and went back to my office. When I went to the dealership the next day all lthe paperwork was done and just waiting for my signature, ready for me to drive the car off the lot. Best car buying (leasing) experience I've had in a long time.


Very Happy

5
stephanie.barkin on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have acquired another car from Gregory Hyundai am very pleased. I have referred others to go to the dealership to meet with Roland. I also really like the service team. They are friendly and very knowledgeable.


Customer Satisfaction

4.8
hillarymays05 on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I left this dealership more than satisfied. I would recommend anyone to go to this location. Everyone was friendly and wasn't too pushy. I felt comfortable in my decision making. Thank you so much Gregory Hyundai!


I'm happy with new car, thanks Rob!

5
northface1 on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert Witt is a very nice guy, he is a nice sales person? Thanks so much!! I'll recommend this dealership for everybody!! I'll be back for service and maintenance.


Finally, an honest auto dealership.

5
jane948 on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend Gregory Hyundai to all. The staff cares about the customer and spends the time necessary until customer is satisfied with the car considered and selected. And until customer understands all aspects of how car works. Thanks much to Roland and Chris for their great help and patience!


The best experience!

5
mike.sielep on 07/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was nervous about buying a car buy myself but Roland made me feel at ease! He is fun and loves cars and made me feel at ease right away! I had the best car buying experience possible, thanks to the good service at Gregory Hyundai!


Happt

5
m.greenberg1960 on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was good and helped me the entire time. I would buy and shop here again. I want to tell anyone these guys will take care of you


toyota yaris

5
John on 06/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great to deal with. Worked with us Luis was awesome go see him.


Buying car

5
dannygitterle on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was friendly and professional. My salesman was very helpful. Told me and showed me the ins and out of the Santa Fe Sport that I new nothing about. Mr. Ryoo made my purchase a good experience. I highly recommend Josh.


Sonata Lease

5
pfaffpaul on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything worked out great. The people were very nice and they had a wide variety of cars to choose from. This is my 2nd vehicle from Gregory, and I plan to be back for more in the years to come.


A happy Genesis customer

5
toddgc on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My past 2 cars were Acura and Infinity. While I was overwhelmed by the experience of driving the Genesis I had my doubts about stepping down in a personalized experience from the "higher end" dealerships. Gregory Hyundai didn't disappoint and I am very happy.


New 2016 Elantra

5
smgaub on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very straight forward buying experience; got the car I wanted at a great price! This car's gas mileage exceeds ratings and expectations. Hyundai puts out a great product!


Roland is awesome

5
michelle134 on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roland, My new Elantra, is sleek, sporty and scoots me off to work. This was an excellent choice for me. I really like the new android auto feature as well. Thanks for the cookies.


Great salesman

5
ahendle on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salesman Rob...Great experience with dealer and dealership. Would recommend him and the dealership. From beginning to end, smooth transaction. Rob went out of his way and was very knowledgeable.


Enjoying vehicle

5
tee4jeff on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really enjoying new car. Light ,strong, responsive.Experience was very gratifying. My salesperson Mr Rob Witt was very helpful and informed me of all automobile options and gave me tutorial.


Very happy

5
buchanas52 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy friendly professional was able to get all my questions answered and was very helpful after the sale. I plan on going to Fernando in the future


Very happy

5
amykravets on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Gregory Hyundai and Roland was very helpful and has answered multiple questions after the sale and I have already referred someone over to him


Four in a Row

5
scott35 on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my fourth Genesis in a row from Gregory Hyundai and I remain very satisfied with the experience and the car; no more need be said!


Smooth

4
hannahkim91 on 06/04/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I was satisfied for my first visit. I asked to come in before they open and they kindly allowed me to. I already had my eyes set on my Hyundai Sonata Sport 2016 and wanted to check it out in person. The whole process went by smoothly and my Salesperson was very kind and professional. I am not really an indecisive person when it comes to purchasing stuff, and i'm glad they were able to understand my interest for the specific car.


tough negotiations

5
edarandell on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

time to grt to the competitive price but in the end all worked out ok the car was delivered in perfect condition so I left as a happy custermer


the best dealership in Illinois

5
snorkenwzl on 05/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love the people at this dealership. I will only purchase or lease cars from these people. They are very informa tive.They take their time to explain to explain everything. They spend as much time as want to answer all your questions. There is no pressure to purchase or lease at anytime. They pressure free to do anything. They are the best. Best regards, Michael L, Hyman


this was my first time buying a car

5
jhhager10 on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very worried about buying a car for the first time hearing all the horror stories, but thankfully I met Roland and picked Gregory Hyundai to make my first experience painless.


Dealer Review

5
jpomeroy20 on 05/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Barry was a terrific salesman and helped ensure that all of my needs were met. I would highly recommend Barry to any individual that is looking to purchase a vehicle and I am confident that he will take care of you as best as he can.


Lease

5
judithrobles on 05/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience eith this dealership- I am a repeat customer. Sherri has been my service go to lady and she has been the reason for my customer loyalty. Above and beyond and making my customer experience awesome.... I am certainly adding Roland to this list- his insight and support made this lease decision an easy and confident one.


Good price, bad customer relations

3
robertajmorris on 05/20/2016

Customer Service: 2.0 Friendliness: 3.0 Pricing: 5.0 Overall Experience: 2.0

Watch out...lots of shenanigans related to car purchase. These folks haven't learned the features of this new model and try to sneak in extra charges. All in all, a bad buying experience.


Verry happy with transaction.

5
aneta.lysiak on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick, professional, good deal exactly what I was looking for. Look no more this is place you will get treatement and deal you deserve. Highly recommend!


G Rolland

5
psdomijan on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greg Rolland did a really nice job from beginning to end. He knows the details regarding the Santa fe sport turbo and was direct when answering my questions. He did everything I asked of him and even got me set up with the purchase of a trailer hitch.


My Experience

4.8
kbokina77 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesman who we were working with, Rob, was absolutely excellent. He made us feel comforable, confident in the vehicle we were purchasing, he was friendly, personable, and he was not forceful or pushy to sell a vehicle. It was a pleasure to work with him! The finance staff were very helpful as well. They did their best to find us the best financing option. We are very pleased with Gregory Hyundai! Thank you so much for all your help.


Fantastic experience buying my first Hyundai

5
jbro2020 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Roland for helping me during my purchase. I know I asked a lot of questions and spent a lot if time, but he was able to answer everything and get me a great deal Thanks again


Great experience

5
jaysher on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Will buy 2nd car when time is right. Did not know which model we wanted and sales rep took time to show options.Finance Rep gave us lots of options.


Tucson Purchase

5
sheree9266 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience purchasing my Tucson at Gregory Hyundai! Steve was very professional and made sure I was completely satisfied. No one at this dealership tried to pressure me into anything I did not want. I was extremely happy with the price and trade-in value. I will absolutely refer anyone to this dealership if they are interested in a Hyundai.


ANother great experience

5
minijedimaster on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second car I have personally bought from Roland plus a bunch of family members have as well. We didnt know what car we were going to buy but ended up getting a new 2017 santa fe ltd. Could not be happier. Thanks again


Great experience

5
zkutchin on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience I've had buying a car. Everyone was professional, friendly, attentive to my needs, and went out of their way to make it work. Highly recommend.


Hyundai Tucson

4.4
czajac10 on 05/10/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

4 out of 5. Would come back again. For the most part we were treated well and got a great car. I don't think buying a car is ever a fun process and this was one of the better ones.


Great Car

4
richardandjanie on 05/09/2016

Overall Experience: 4.0

I knew the car I wanted and Gregory was able to provided a reasonable deal. Joshua was helpful and has made himself available for more questions as they have arise. The car has so many options that it is to much to take in at one time.


Yipes!!!

3.6
dennaplofton on 05/09/2016

Customer Service: 4.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 2.0

Gregory Hyundai provided exceptionally service, up until it was time to deal with the finance department. Let me just say, I have three finance contracts for one vehicle. Making an error once is understandable. I purchased a vehicle on 3-21, returned to the dealership 3-26 to bring in keys to the trade-in vehicle. I was contacted by the dealership 3-28 informing me that an error had been made on the finance contract and that I needed to re-sign the contract. The new contract was signed 3-29. I received another call from the dealership 4-8 saying that the 2nd finance contract was never received by the finance company. The 3rd finance contract was signed 4-12. It is finally over. Never again... Maybe others will have better luck.


The perfect Trifecta

4.6
favsacha on 05/09/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't consider myself an easy customer. It was a 2 month research, I tested over 12 different cars before I decided to go with a Sonata based on its features and price. I went to 4 different Hyundai Dealers looking for the best deal. At Gregory Hyundai I found a great staff, willing to work with me to get me the best possible deal without the classic drill of "what can I do for you to buy the car today". I felt both Steve (sales person) and Chris (sales manager) treated me not only in a professional way but in a kind an human manner. I work in sales too and I am convinced people prefer to buy from someone they like.In this case it was the perfect Trifecta. Bought the car I wanted, at the price I wanted, from people I liked. Sacha


Elantra GT

5
shekere2000 on 05/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second time purchasing a car from Gregory Hyundai. In both cases the experience was very positive. The sales staff was friendly and very professional. The process took less time than I anticipated. I would recommend both Hyundai and this dealership.


Review for Tucson purchase

5
youngsukclee on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joshua did a great job walking me through the process and showing me the features of the vehicle. He was transparent about the pricing and helpful in answering my questions.


How to keep customers happy.

4.7
barry468 on 04/30/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've already referred friends to Gregory. The car drives beautifully. A little larger than I realized but positive for a tall guy like me.


Review

5
tdy33 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It doesn't take 25 words.the experience was very good great service from salesperson rob witt and a good experience all around this not thr first time buying a car at gregory and this was the best service I have received.


Very good

4.2
adam7 on 04/29/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Very good experience with quality ownership. Quite accommodating and professional to negotiate with. After sales experience was good and supportive as well. Would recommend and go back


Big Decision

5
rrosinlaw on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After looking at numerous cars in many showrooms I FOUND THAT THE ELANTRA met my needs. The acessories were not to difficult to understand. I was told to come back for more instructions at my convenience and will


Awesome

5
joeh0 on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time at Gregory and it was a great experience and I will definitely recommend them to my friends. I have bought numerous cars in the past and this was by far my best experience.


Best Experience Ever

5
lowis on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roland is professional and knowledgeable. The information and price were spot on and made my decision a no-brainer -- Done Deal! I'm a tough customer but because of Roland and the other staff I know I'm in good hands. I'll be back for service. I'm recommending to all my friends and family to deal with Roland at Gregory Hyundai. Thanks for a wonderful car buying experience!


new car

5
justbeefinc on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time that I have purchased 2 cars at a time from them and wouldn't be doing this if they were not the type of people that i could trust and work with.


Just ok

4
heddy.shinsky on 04/12/2016

Customer Service: 4.0 Overall Experience: 4.0

Salesperson truly has other things going ong, doesn't get into working with you on pricing and other than a can of cookies, I do not know much about utilizing features. Blue link is available, but I don't know if I have been charged or not, no idea what it is. Manager has been helpful, but not once did salesperson follow up. Appears he wants to sell and wham bam thank you ma'am


2016 Tucson

3.8
kwg12691 on 04/10/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

My experience was overall smooth and pretty good. I did feel a little rushed but I could have spoken up more. For buying my first car, it is a lot of information thrown at a customer. I would recommend slowing down a bit.


My new sonata

5
lenromano2 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman presented me with the car I wanted. It all the bells and whistles that I wanted my new car to have. I spent time researching over 10 cars before I finally landed on the Sonata and that not disappointed. It's a great car for the value


Best Experience

5
deaconwood on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As I said previously, this was the best experience we have had in buying a car, everyone was so very kind and answered all our questions to our satisfaction. Thank you again


Great service

5
ehowie13 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greg the owner and Fernando were great to work with. They had the perfect car for us and we left happy. Will definitely go back for any future car purchases


Excellent all around!

5
agruzmark on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was pleasantly surprised with the professional and courteous service we received at Gregory Hyundai! I have purchased many high end vehicles in my life and we truly were pleased with everything from start to finish.


Excellent Services and Excellent Staff - Highly Reccomend

5
a1cpaman on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yesterday I had a 7 am service appointment for my 2010 Tucson. I was met very promptly (I think) by Jeff, who proceeded to write my service ticket. Because the car would be there all day for the repairs, I was given a loaner (for FREE) What a SURPRISE!! I thought for sure I would need to rent it! Jeff then proceeded to review all the functions of the loaner and asked if I wanted my iPhone paired! Of course I said yes, and it took only seconds to do. I was out of there and on my way to the office in no time at all. Sherry then called me and told me what they found during their inspection and how much it would cost. I said go ahead with the repairs except for the brakes, which I can do myself. Through out the entire process, I felt they were very honest and direct with me and treated me as one of the family. I will definitely go back if and when I need further service. By the way, I initially purchased the car from them years ago.


Great time buying a car

5
julie.koslow on 03/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Easy experience and great sales person. When I had questions Roland answered them and was very profesional. I would buy here and from Roland again


new car experience

5
maltamia on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently published my new Sonata Sport car here and i love it. This is my second time buying car at this place. This dealership is a very friendly place. Larry, sales person was very helpful and professional. I felt very comfortable buying car here. Thanks Larry.


Great experience

5
seanhayes426 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Wasn't expecting to buy when walked in but great deal too much to pass up. Would definitely recommended in the future. Very happy with car


Great used car experience

4.7
Concerned mom on 03/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Car shopping typically is painful, and used car shopping even worse. However, after going to at least half a dozen other dealerships, I was pleasantly surprised with my Gregory Hyundai experience. No hard pressure sales! The salesman listened to what I needed, respected my budget, and we ended up with a great car for a college student.


Excellent purchase

5
DARNBURG49 on 02/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything about my purchase was first class from the minute we walked in to the time I left with my car. No issues on price or other matters


just as good second time around

5
MICHELLE.PRESS on 02/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

came back to Gregory Hyundai because I had an excellent experience the first time. Second time was just as good. the whole experience was easy and great followup


Roland was great

5
MINSUNGKIM630 on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy to work with and had a streight forward experience with Roland. I have already referred someone else here, and they had a similar experience


We LOVE our new Santa Fe SE!!!!

5
Carol Clark on 01/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just brought home our third new car from Gregory Hyundai on Saturday, January 23, 2016. We have been very happy with their service department since 1999 and the Service Manager John Verschelden is like family! We are also looking forward to continuing our relationship with Sherry Shea. Greg Mauro has been involved in all of our purchases and has made sure we are being well taken care of. Barry found us the Sante Fe SE in the color that we wanted and had it there in two days. He was very knowledgeable when explaining the car's features to us and has been available for my questions in person and on the phone. Ray helped with all the sale details and also made sure our transaction went smoothly and that we were happy. David took care of our lease financing in a timely manner and the whole deal was handled very professionally. This car has EVERYTHING including every safety feature available and we are thoroughly enjoying driving it.


Leasing a new car.

5
LEEMLEVY on 01/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience was terrific and I would use them in the future. Love the car and definietely would continue to purchase or lease anothe Hyundai in the future.


I felt the warmth of the people involved in my purchase!

5
FURIADELATLAS on 01/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was greeted promptly and friendly as soon as I got to the parking lot. I was offered a sit and a drink. When I inquired for a Spanish speaking salesman, I was introduced to one rapidly and with no problem. Whatever I wanted to test and ask was answered. I received no attitude from any of the managers and salesman. They were friendly and informative. I returned a few days later to purchase a car. Fernando was my salesman, Sam the sales manager (I think), and Dave the finance guy. I liked them all.


Great Experience

5
BRADMARCUS3 on 01/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time I have purchased/leased a car from Gregory and both occasions were great. The salesman was very nice and easy to work with (Roland). He did not pressure me and seemed to take my best interests to heart. I've also had a great experience with the service department in the past - everyone was really friendly and they always did a thorough job.


I love my Tucson!

5
JENROSEN3 on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Helpful, very professional and enjoyable car buying experience! I would recommend Gregory Hyundai to anyone looking for a new car. Easy to work with and a pleasure to do business with.


Great experience

4.6
FROJAS625 on 01/07/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was a good experience for purchasing my Tucson. I really like my car and I'm loving it. Most likely I will be coming back for my next purchase in the future.


Old dealership ways die hard.

2.6
LEIFHEIJ on 01/05/2016

Customer Service: 2.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

I first visited the dealership and worked with Gregory Roland. All was fine until I asked for a final price. He laughed in my face and said he would not because we weren't really going to buy at this time. His statement to my wife was "why should I give you a quote when you aren't going to buy today". I stood there dumbfounded with a pre-approved loan from my credit union not to exceed $48,000.00 and a credit rating of 809. I work very hard to attain this status and to be laughed at was very insulting. This dealership is about a mile from my residence and had some good reviews, so I went back a couple of days later and purchased the vehicle I was interested in, but from another sales consultant.


Best lease on Northshore

5
EDSWED on 01/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Happy New Year at our house due to Gregory Hyundai!! On a snowy day I drove out in a 2016 that has all the bells and whistles I need - Thanks!


Good customer service

5
JERRY.KRYSKA on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone is very businesslike. They handled all situations in a professional manner. More businesses should take tips from this dealership. All communication was quickly followed up with either a call or email.


GOOD

4.2
JAMESKIM7770 on 12/25/2015

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Generally GOOD. the salesman was nice, the waiting room was clean and organized. i thank you so much to help me in leasing the car.


Great experience

5
EILEEN11PEARLMAN on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joshua and Sam worked with us and made our experience very satisfactory. I felt that Joshua listened to what our stated needs were and worked with us to find the car that met them.


My experience

5
ALAVIT on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a good experience with buying my car. Other than that I don't really care to write an essay on the matter. Maybe you could shorten this survey a bit.


excellent

5
DAVIDLEVIN80 on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fernando is the best car salesperson I have ever dealt with. He is professional and great to work with. This is the third car we have purchased from him and will continue to do so in the future.


It was great!

5
POOHTIGGER82 on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone I was with when buying my car was great, friendly and knew exactly what they were talking about. I will definitely recommend this dealer to other people that I know looking for cars.


Great car, easy experience in buying it!

4.8
SMEIS on 11/23/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Fernando Mendez could not have been more helpful and courteous! The car is in impeccable shape, only 25 miles on the odometer and it is a breeze to learn to use. It has elements of all the nicest cars I have driven.


Outstanding experience

5
OFESIM on 11/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I walked in until I left happy with my new car, my experience with the Gregory Hyundai dealership was outstanding. The entire staff was very friendly. The sales manager I worked with was Larry Barr. He was very personable, respectful, and a pleasure to work with. He made the entire process hassle free.I will definitely recommend Gregory Hyundai dealership to all my friends and relatives looking to finance/lease a car.


Overall great experience

5
CHOLOHANDDS on 11/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greg Mauro's dealership was top notch. Would highly recommend purchasing an automobile from Gregory Hundai to anyone. Greg understands how customers should be treated from beginning to end of process and beyond. They also followed up to be sure I was a satisfied customer. An added nice surprise was I can take my new car there for a free wash and vacuum any Friday! Thats a nice extra touch.


friendly and great service

5
ADORANTES73 on 11/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fernando and the entire team are always friendly and the always give you the perfect time to help you with your decision , my family buy cars from gregory all the time because we like the great service..Great job!!!###


Great experience

4.8
CRISTHIAN3393 on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was my first car purchased and it went well. Customer service was great. Got to drive the car and was impress with the inside of the vihecle as well. Overall, good experience.


God Awful Service Dept

1
Winnetka91 on 10/29/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Jon in the service dept is a rude individual and makes dealing with this dealership impossible.Will never return for service or to buy a car!!


Amazing experience at Gregory Hyundai

5
NINIHANSCOM on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car-buying is rough, but Gregory Hyundai made it easier and pleasant. I originally called Gregory Hyundai and spoke to Bram about a 2015 Elantra, and scheduled a time to see it. Bram was helpful from start to finish; he was energetic and friendly, and offered to show me more options in my price range. Not once did he try to persuade me into something I didn't want or trick me into anything. I ended up going home to think about that first car, as I knew there were a few others I wanted to see. The following morning I was tricked into a bait and switch situation at another dealership and immediately contacted Bram at Gregory Hyundai. I told him the situation I was in, and he expressed genuine concern. I left that dealership and drove straight to Gregory Hyundai, as Bram said he would work with me to get me in a car that day. Sure enough, Bram and the whole team at Gregory Hyundai were able to get me an amazing deal on a brand new 2016 Hyundai Elantra Limited. They also gave me a very fair trade-in value for my 2004 Ford Focus ZX5. I met the financing person and went through all of the paperwork, and boom! I had a new car! I couldn't be happier with my purchase or with my experience at Gregory Hyundai! I would absolutely recommend them to anyone looking to buy a new or used car!


2016 Santa Fe

5
SYLWIADUDA on 10/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at the dealership. This was my second purchase at that location. Staff is very pleasant and helpful. I'm very satisfied with my new purchase.


Great experience

4.8
BRIDGET623 on 10/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

A few minor bumps in the road that were immediately corrected by a courteous and professional staff. Would definitely recommend this dealershio to anyone who is willing to listen.


Very good

4.8
DANGP4343 on 10/08/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very good experience with salesman . Got exactly the type of car I wnanted and at a good lease price, As it is a new car I cannot speak for qulaity of work / service


Outstanding Service

4.8
Patryk Wajda on 09/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Gregory Hyundai was by far the best decision I made in purchasing my first car, Friendly environment and excellent customer service. Joel and Chris, the manager, helped me find the right car and the right price to fit with my budget, I recommend to anyone that's looking for their next car. Thank You Gregory Hyundai.


Excellent customer service

4.8
LAVONDRIACOBB0 on 09/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my second purchase from Fernando at Gregory Hyundai. I will need sure to refer people his way because he makes the car buying process easy without the hassle.


Great experience

5
TMWSIYAJR on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Start to finish, it was a pleasure shopping emat Gregory Hyundai. Friendly, knowledgable staff and the prices are fantastic. I would recommend this dealership to anyone.


had a great time buying a car.

5
MIKELANE1509 on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was easy to make a deal and easy to work with staff. They answered my questions and made me feel welcome the entire time I was there. A++


Was provided with great customer service

5
CONTRERASP on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The employees are very friendly and professional. They provide excellent customer service and make the process of purchasing a vehicle hassle free. I am satisfied with the service I received and would definitely recommend to others.


Love my car

5
KGLEASON0917 on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent car buying experience! Keep up the good work! Staff was very helpful and knew exactly what I wanted and had everything ready for when I got there!


professional and courteous

5
JRETSKY on 09/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales and service are both very professional and courteous. They are also very helpful, friendly and always take care of me and my cars. I just purchased my fourth Hyundai from this dealership. I would highly recommend Hyundai cars and specifically this Hyundai dealership.


Great experience!

5
KIMMOTYCKA on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a really great experience purchasing my first Hyundai today from Sergio. He was patient, understanding and thoroughly explained everything about my new car. It was a seamless and quick process! Thank you, Sergio!


Barry at Gregory helped me lower car payment $200

5
Andrew Gause on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a very high car payment with my current car. I was helped by a very nice salesman named Barry Orlov who helped me pick out a very nice Sonata Turbo and he was able to get me in that car and lower my payments by $200 which I never thought was possible going in. Thank you so much!


We had a great time and Roland made it very easy.

5
AVADIAINC on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you for making the whole purchase process work for us. It was nice and easy working with Roland. He answered all of our questions and took us on a few test drives to make sure we had everything answered and ready to go when we agreed to terms. We will send friends and family and if anyone reads this, ask for Roland


Always professional.

5
DEREALD.MEANS on 08/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I normally hate buying cars, but with Gregory Hyundai it was a breeze. I love my sales person I love the service. I would recommend anyone to going to the dealership to get there next car from Gregory Hyundai.


VERY NICE AND EXPERIENCED AND KNOWLEDGEABLE SALESPERSON

5
happy new car owner on 08/19/2015

Overall Experience: 5.0

We came in, met Gregory Philip ROLAND, and test drove a new 2016 white Tucson. The contract was negotiated. This dealership had the right vehicle and ROLAND had the experience. We worked with our salesperson, no time was wasted; never even met a manager. It was a total pleasure to buy here..


great time with Roland

5
DAEKIMGURNEE on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When you shop for a Hyundai at Gregory do your self a favor and ask to work with Roland. He got us the car we wanted at a better price than any other dealer. He also is very straight forward and does NOT play games.


Sergio Acosta & Ray Slivka

5
marcia george on 08/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Overall Experience: 5.0

Both Sergio and Ray made my purchase of a 2016 Hyundai Santa Fe Sport a most satisfying experience. They were courteous, informative and most helpful in explaining the numerous functions of all aspects of the car. I feel confident that my decision to purchase a vehicle at Gregory was a wise one thanks to Sergio and Ray, and I look forward to a continuing relationship with them in the future.Marcia George


Wonderful

5
SREYNOLDS2121 on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Would recommend Gregory Hyundai to any one. First new car I have purchased and I felt very comfortable with everyone there. Will return in the future


Great dealership that truly had my best interest in mind!

5
KIM5 on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my third car I have purchased from Gregory Hyuandai, they take such good care of me, why would I go anywhere else? Go see Roland tell him Kim sent you.


Deceptive business / Selling non-certified Pre-Owned vehicle

1
Sold me a non-CPO, claiming it is a CPO vehicle on 08/08/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I went in to Gregory Hyundai to purchase a "Hyundai Certified Pre-Owned (CPO)" vehicle. I was informed a CPO vehicle goes through a vigorous inspection & meets their top criteria. If even 1 item on their checklist is not met, it is NOT a CPO vehicle.I purchased a "CPO" vehicle. The day after, I contacted them immediately as there were some issues.[Please see attached pictures]1st attempted contact for a resolution -- Contacted the owner, Mr. Mauro chose to ignore me2nd attempted contact for a resolution --Contacted Hyundai Motor America (Corporate, USA). They said there is nothing they can do. Each dealership is independently owned. Trying contacting the BBB (Better Business Bureau) to see if they can help.3rd attempted contact for a resolution --Contacted the BBB. After months of going back & forth, Gregory Hyundai ignored the evidence presented [please see attached pictures]. Mr. Mauro ignored request for independent mediation.4th attempted contact for a resolution --Contacted Hyundai Motor America again. How can you trick the public by taunting a CPO vehicle has so many additional benefits and is backed by warranties and do nothing when a dealership (independent or not) clearly does not meet the standards for a Hyundai Certified Pre-Owned vehicle? [Response from Hyundai Motor America: Sorry, there is nothing we can do. It is noted.]5th attempted contact for a resolution -- (Currently pending as of August 2015)Contacted the Illinois Attorney General and filed a consumer complaint. I attached documents that included my evidence that shows that Gregory Hyundai sold me a non certified pre-owned (CPO) vehicle; it should have never been made for sale in the first place as it lacked the credentials of being a CPO vehicle.This review is a completely factual written review [please see evidence]Please do yourself a favor and stay away from Gregory Hyundai. I know I wish I had.- Their "A+" BBB rating which is a hoax- Deceptive business practicesPLEASE SEE GREGORY HYUNDAI'S FACEBOOK PAGE AS I HAVE UPLOADED PICTURES TO CONFIRM THESE ISSUES WITH PHOTO EVIDENCE


great experience

5
RICKTAZIOLI on 07/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got the service and profesional attitude provided to me surfing the entire buying experience. Thanks. Roland was able to take care of all my questions and I am very comfortable in my new car


Knowledgeable, Efficient, Detailed, Assuring& Fast

5
Sherry on 07/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amanda Smith & John Verschelden are a great team and ASSET to Gregory Hyundai. I appreciate them listing to & correcting my concerns. The Linconwood Dealer didn't even try to help me repair my car. I live in Evanston, so my drive was further, but well worth coming to Gregory Hyundai. Thanks for making me a very HAPPY customer.


The best car buying experience

5
NIKASHON on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to the Gregory Hundai dealership just to see Hundai Elantra. Larry the salesman gently approached us and started the conversation. We explained to Larry our needs and he showed us cars he thought can be the good fit for our needs. It was the best experience in a car purchase, and our sales person Larry was excellent. He spent time on showing us cars and explained well every car features and differences between models. We looked all Hundai models and test drove 5 different car models until we found what we want. We never felt pressure or impatience from our salesman. All we can say is that, Larry is an excellent,patient, professional, and knowledgeable salesman who made our car purchase process easy and pleasant. Thank you Larry this is our first pleasant experience buying the cars.


Worth the drive

5
C.S.PRO on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Highland Park is a little bit of a drive for us, but Larry Barr and the rest of the staff made it worthwhile. They were professional, personable, and courteous. I already have them in mind when I replace my other car.


Just bought our first Hyundai

5
Matt A on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Gregory is a pretty nicely set-up dealership. I had already been in contact with Larry Barr online, so there was no hard sell or difficulty. he knew what we were looking for, and he had several cars for us to consider. Larry is very personable, a nice guy, and straightforward. He listened when we discussed our specific desires for the car, and found us one that my wife fell in love with (we were replacing her car). The finance process with all the paperwork was very smoothly handled by Rita. All-in-all, it was one of the most pleasant car-buying experiences I've had (I'm in my 50's!). We told Larry we would be back to look when it was time to replace my car.


Very positive and constructive.

5
BEATLES1050 on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin Hart was VERY professional and knowledgeable. I really feel I made a friend for life. (My brother purchased two former vehicles from him and referred me to him). Will call on him again when the need for another vehicle arises.


Below average when it came down to finalizing the paperwork.

3.2
BRITTNEY.ASHLEY on 06/03/2015

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 2.0

I decided to go to Gregory Hyundai because of the price they pitched to me. My salesman was friendly and gave me a lot of information about the Elantra I wanted to purchase. I already knew what car I wanted so this was no trouble. When it came down to finalizing my paperwork I thought everything went smoothly but they made an error with my VIN. They had to get my vehicle from another dealership because I wanted a certain color and I guess no one checked the VIN number. Because of this, they started calling me everyday to see if I can come in to resign all the paper work with the correct VIN. I work night shifts, so it was not convenient for me to come again to the dealership at the times they wanted. They also failed to give me a spare key to my car. When I finally made it to the dealership, I was there for another 1/2 hour because they needed to make me a spare key. With the delay of the paper work, I also got my loan payment information late too. I am happy with my car, but I feel like the dealership could of been more professional and less careless when it came to handling the paperwork.


Awesome deal

5
MDAVIS8334 on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roland was very easy to work with and made my car deal super smooth and fair. I had been to 3 other dealerships before going to Gregory Hyundai, and Roland offered me the best deal and the friendliest service. It was a pleasure to work with him.


Great Experience

4.7
David W. on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Went in after doing my online research thinking I'd focus on the sonata eco as it would fit my budget. It didn't have everything I wanted, but I had financial limits. Talked with Larry Barr, and he was awesome to work with. Showed me amazing incentives I wasn't aware of on the top end sonata hybrid that made it affordable. He was very straightforward and great to talk with which I really appreciated. Would highly recommend him to anyone I know in the market for a new car. Sales room facility was very nice, but may want some separation from other sales people as its very easy to listen to other people's negotiations. Also might just be high inventory time, but parking in front was very crowded.


Excellent

5
alaska on 04/02/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a Genesis from Gregory Hyundai and were very impressed by the excellent service that we received from the staff, especially Sergio, who went above and beyond to answer all of our questions. His kindness and knowledge of the product was refreshing greatly appreciated.


Hyundai Elantra Purchase

5
Maria Sanchez on 03/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Happy with my 2014 Hyundai Elantra! Sergio Helped me get the car I wanted, knowing my credit wasn't the best! Sean was very friendly and awesome too!!


Honest and easy to work with

5
Will D on 02/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After going to McGrath Hyundai and getting treated like dirt not to mention all the lying regarding their prices I decided to go to Gregory. I dealt with Roland and one of the managers and got exactly what I wanted. Roland answered all my questions and was easy to deal with. I got the car I wanted at a very fair price and didn't leave with brain damage. I would suggest if you go to Gregory you ask for Roland. Just a little info about him, he was very straight forward and at first I wasn't too sure about the guy, but after spending a little time working with him he was very easy to understand and his personality was just that, honest and straight forward. He actually knows his stuff and wont push you in a direction. He will ask the right questions and guide you to an educated decision. Thanks Roland, I love my car.


Would Never Purchase from Again

1
Sara on 02/25/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Being a young, inexperienced, woman, I knew going car shopping was going to be difficult. Gregory Hyundai was a poor choice I made in purchasing the Acura TSX in October 2014.I called to dealership seeing they had a 2004 Acura TSX listed online at 68,962 miles for $10,999. It wasn't too bad of a deal from what I saw online and the pictures seemed fairly decent for the year. I spoke to the internet manager, Kevin, at the time. I asked him if there was anyone in particular I should talk to about the car and he tells me he'll have a sales guy named Ryan call me. I ask how negotiable they are on their pricing, and Kevin insisted they were not at all, which was frustrating, but somewhat understandable to me.Few minutes later another salesman, Greg, calls. He was very casual and knew very little on the phone about the car. I schedule to go in to view the car anyways, he agrees. I show up at that date and time, and the car wasn't cleaned or conditioned. Mind you, the car had been in their stock for some time at which point. The sales guy was completely unprofessional. He ignored my concerns outright when I would bring them up, he had no answer for my questions on the car, and he was too busy talking about himself to understand my needs in the vehicle.He kept trying to get me into the car for a test drive as I was looking it over, only having been there for less than ten minutes. Then as I'm pointing out the flaws in the car, he kept down playing what I had to say. Car ran alright on the very short test drive. The moment I told him about how I wasn't happy with the price considering the flaws in the exterior paint and scratches in the interior, he tried to pressure me into a larger down payment, which makes no sense to me. Then he mentioned how Kevin said they weren't negotiable on pricing. I told them either they were going to fix the scratches and chips in the paint or knock down the price. He opts to knock it down $300. I put a small down payment that was refundable just in case I decided to go with it. I had to leave since I had to go to work, but said I'd be back in the next day. I go in with my folks to view the car again the following day as promised, and the car still was not conditioned or cleaned. My dad and I were looking under the hood and then the sales guy starts rambling on how it has a new battery, everything is new and well kept.I decide to purchase it and be done because I really wanted the car. We get into finance with two managers, one named Felicia and another gentleman trying to sell me a protection plan essentially. He made xxxxxx jokes outright as I was trying to weigh my options and tried to pressure me into fraudulently claiming the current scratches on the car as new to get those taken care of. I opted to not purchase the extra plan. Now I've had the car a few months and I have found on this supposed "well kept car" several issues that supposedly passed their inspection. The rear strut needs replaced, it needs a new wheel alignment, and that supposed new battery needed replaced. The battery was from 2012. There's another mechanical issue with the car where when you brake in the midst of a turn the car jerks, but I'm still trying to figure out exactly what it is.


BANKRUPT AND NEEDED A CAR

5
cass11 on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

AFTER CHECKING WITH TWO OTHER DEALERSHIPS. I FINALLY FOUND GREGORY AUTO. MOST DEALERSHIPS DONT WANT TO WORK WITH BANKRUPTANCY CASES BUT FROM THE MOMENT WE SPOKE TO KEVIN ON THE PHONE, HE ASSURED US THAT WE'D WALK OUT WITH A CAR. KEVIN FELT THE RIGHT SALES PERSON FOR US WAS SERGIO ACOSTA. FROM START TO FINISH SERGIO KEPT US IN THE LOOP. WE HAVE NEVER EXPERIENCED A MORE FRIENDLIER GROUP OF PEOPLE. SERGIO WORKED TIRELESSLY TO UNSURE WE GOT A GREAT DEAL AND A GREAT CAR. SO THANKS TO ALL OF YOU AT GREGORY AUTO GROUP. ESPECIALLY KEVIN AND SERGIO. YOU GUYS ROCK.


rude, unfriendly, look down on u.

1
rude greg on 12/18/2014

Customer Service: 1.0

The Korean manager here is unbelievably rude. If you try to negotiate he will let you chose different car. He said with your money u cannot afford that car. Very rude. Never going back again.


Great Job

5
alexchicago on 11/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a 2015 Sonata! My first Hyundai ever! I did my homework and visited several Hyundai dealerships such as Grossinger, McGrath, Loren. None of them came even close to the price, professional attitude and friendliness of Gregory Hyundai! From the original e mail quote of Kris Choros to Sean ( Sales Manager) and last but not least James ( Sales Person), everyone did their best to make me feel important and wanting to earn my business! I would always recommend those guys and the dealership to anybody who wants to be treated with dignity and respect in a process of buying a car. Any car I might add!


Worst car buying experience

2.2
Morama on 08/21/2014

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

Missing parts upon purchase and dealership refused to replace them.


Above and beyond people who want to see you treated fairly

5
kk2014 on 08/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased two cars from Gregory Hyundai. My last experience came after having to leave 3-4 dealerships when they refused to honor the TrueCar pricing. At Gregory, they were very upfront, honest, and fair about the pricing, and went above and beyond to get the car I wanted, and make sure I was happy with it. They were the most honest and safe car-buying experience. Hard to find!


First Hyundai Purchase

5
Mary-Jo Dempsey on 07/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best value and courteous service by everyone at the dealership; took time to understand what we wanted and exhibited patience while we investigated different options. Would definitely recommend and would purchase any future Hyundai vehicle from Gregory.


Great place to buy a car!

5
Candice on 07/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This place is amazing! I just recently purchased a hyundai here after going to many different dealerships. The salesman were very honest and upfront and didn't try to take advantage of me. I trusted them and I got an amazing deal on my new Hyundai Santa Fe. I highly recommend this place to anyone looking to buy a new car. I especially recommend Kevin!


Roland provides the ultimate new vehicle purchase experience

5
michelleandroxie on 06/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roland was the 6th salesman I met with to purchase a new car but the first to actually listen to what I wanted and not force a car upon me. I wax and waned between new, used, SUV, sedan and he patiently walked through every scenario with me. He is a mechanic in his own right and was able to list for me pros and cons of the engines on other cars that I had test driven as well as expected maintenance. I came in with the thought of purchasing the Tuscon and ended up with a smokin' pacfic blue Hyundai Sonata which I just love!! The Hyundai warranty is unbeatable and so is Roland's expertise!!


Hyundai Sonata Noisy Wheel Bearing

1.2
Carlandjanet on 05/27/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

As owners of a 2007 Hyundai Sonata with an extended warranty package up to 100,000 miles the service dept. could not detect or repair an obvious wheel bearing issue. Now I am forced to live with the noise.


Rons S

0
Ron S on 05/16/2014

Had a conversation with a sales person, he seemed intelligent and honest. No purchase was made.. ..


Very happy with the buying experience

5
Slg on 05/02/2014

Customer Service: 5.0 Buying Process: 5.0

I was very happy with my buying experience at Gregory Honda. My sales representative, Greg Roland, was extremely knowledgeable, experienced, and attentive. The process of buying a car, which can be very stressful, was very pleasant and business-like at Gregory. Among other things, what differentiated Gregory from other dealers I had talked to was when I asked for the out-the-door price, they gave me one without hesitation. Other dealers annoyed me when they would give me a "ballpark" figure and would not give me a firm price until I came back a second time and told them I was ready to make a deal right there and then. Finally, after having the car for a week, I decided to have it undercoated. The service department was equally pleasant and business-like and I was very happy with the service.


Owner of dealership

4
TEEMERK on 04/05/2014

Customer Service: 4.0

Greg made a point to make customer satisfaction his priority. I was unhappy about the status of a car I purchased and he made the deal right again.


Thanks you guys are great

5
Dawn in Antioch on 12/02/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks there are times that you know it is only right to tell the world about a great experience and we had 1 this past week when we got a new Hyundai from Gregory Hyundai. The salesman took his time with us going over our options lease or finance and then the finance guy made the delivery just a joy. I can not say it enough THANKS to all of you guys at Christmas I will tell all my family to come by to buy Dawn in Antioch


Hi, this is for my sales person Dimitry Fuklev you are...

5
terziev23 on 10/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hi, this is for my sales person Dimitry Fuklev you are the best and the most understanding car salesperson I ever met, and I have bought many cars in the past, you are very professional and patient person, you understood what I needed and you gave me the best deal anyone can ask for on my 2013 Elantra, thank you very much. Thank you Dimitry for all your help and assistance, I will recommend you and Gregory Hyundaito all my friends and family members for their new car purchases, keep selling the way you do and good luck


Absolute pleasure purchasing our car from these guys....

5
ctyguy80 on 09/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Absolute pleasure purchasing our car from these guys. Between Fernando and Luke, we can't begin to describe the level of professionalism we experienced at this dealership. Wont think of buying a Hyundai anywhere else in the future.


This was a great experience worth writting about

5
Phil K on 08/29/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the moment I drove into the dealership and was met by Kevin Hart. until the last negotiation with Luke Clarizio the experience was very professional. We didn't always agree on things, but it turned out I really got a good deal. They know their products well. Kevin spent a long time educating me on all the features of my car. Cars aren't as simple as they used to be. I was very impressed with the dealership and would recommend them to everyone. If you get a chance give them the last look and I think you will be happy you did. By the way they didn't pay me to say this.


Inconsistent

1
Haybub 26 on 08/15/2013

Customer Service: 1.0

One day I was told they would hold a vehicle for me with a down payment. The next day the same "sales manager" would not except a down payment to hold the same vehicle. I spose that's why she is a "sales manager" at a used car store. Surprisingly I didn't get the car.


the worst service experience ever

1.2
eddy car on 07/29/2013

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Found out that the title was never transfered and I was paying the fee after purchasing vehicle even though I paid plates transfer and documentary service and filling fees very disappointed when called to ask about it that they were very rude and unhelpful after the sale was completed never again and I am warning everyone dont go there


On 7/17/13 we signed a sales contract to purchase a used...

1.8
barbalivo on 07/24/2013

Customer Service: 1.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

On 7/17/13 we signed a sales contract to purchase a used Audi A4 from Gregory Hyundai. The dealer promised to repair the front end and repaint an area on the side of the car as part of the sales agreement. The dealer promised the car to be ready on 7/19/13. We obtained the financing from our own credit union. Just before leaving our home, 80 miles away from the dealer, we called to make sure the car was ready before making the trip. We were told the car was all set. When we arrived, the repairs were not done and the sales manager said he could not afford to fix the car as agreed. He spoke with the owner who offered $200 for us to have the paint repaired ourselves and $65 to go to Car x for a front end alignment. The sales manager said he did not know what was all wrong with the car but that audis are too expensive to fix. This dealer did not live up to their end of the sales contract (legal or not, we dont know). We did not purchase the car. We would have appreciated the dealer being honest before we took time to take out a loan for the car and drive back and forth (more than 350 miles). We would never go back to this dealer or recommend them. It is my opinion the owners offer was a bit of an insult.


Waste of time -- old school car dealer tactics

2.3
John on 07/11/2013

Customer Service: 3.0 Buying Process: 1.0 Overall Facilities: 3.0

I wrote to them about a specific pre-owned car that I had in mind and told them my budget. They replied with a higher price. I responded to that with a number between my original budget and their quote, to which they replied "I'm sure we'll have a deal" and invited me in. When I went it, they raised their price significantly over their originally quoted price, so we had nothing to talk about. In addition, the pre-owned car I was looking at turned out to be a manufacturer's buy-back (Lemon Law) car, and that wasn't disclosed to me until after I had driven it and spent nearly a half hour in the dealership. Every time the salesman left me to discuss something with his "manager," it took 15 minutes and this happened more than once. They also held the keys to my trade until I stood up to leave.


From the moment we walked in the door, we were met me the...

5
Marnibeth on 07/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment we walked in the door, we were met me the stellar salesmenship that Hyundai provides to their customers. This was my husband's and my first auto purchase and it was a very pleasant experience. Everyone we met there was very welcoming and friendly. Also, we did not feel pressure to buy a car but instead felt comfortable and enjoyed how everyone was eager to answer all the questions that we had as well as give us test drives as requested. I would definately reccomend this dealership to friends and family. From our salesman, Kris Choros to the financial person we dealt with, Richard Seiling, we were treated just wonderfully. They both made the experience go smooth and we appreciated that they shared in our excitement of our new puchase. We walked away from this experience feeling good about our purchase. We were extremely happy with our price as well as the exceptional service we received.


I was originally interested in purchasing a Honda Accord,...

5
LavondriaCobb on 06/26/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was originally interested in purchasing a Honda Accord, after spending a dreadful 6 hours in a Honda dealership I walked out without a car! I looked online and researched several other vehicles. I contacted Gregory Hyundai about a used Sonata. I called them explained my credit situation and told them how much I wanted to pay per month. Steve called me and told me that he found someone to finance me with a lower interest rate than I expected! I walked into Gregory Hyundai at 6 pm and drove out with a brand new Sonata by 8:15 pm! The customer service was excellent, there was no bait and switch and the terms where exactly what I was quoted. I would highly recommend this dealership to anyone looking to purchase a Hyundai.


We had a great experience with Kris. He was very...

4.4
pfaffcar on 06/23/2013

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

We had a great experience with Kris. He was very knowledgeable about the vehicle, the Tucson, we were looking for. He was able to answer all of our questions and was very friendly and courteous. I would recommend Kris and Gregory Hyundai to anyone looking for a vehicle.


Gregory Hyundai has the most honorable dealership!!! I...

5
nancyliu on 06/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gregory Hyundai has the most honorable dealership!!! I love them!!! Here is the background: I am a 24-year-old foreign girl. This is my 2nd year in US, and 1st month in Chicago. This is my first time to purchase a car. I have been to many other dealers, they just tried to cheat my money out of my pocket. (Well, it seems a foreign girl is really easy to be cheated. ) But Gregory Hyundai has the most honorable dealership!!! Here is my experience with Gregory Hyundai: I am trying to buy a red Sonata. (1) The sales consultant Kevin offered me the lowest price from the first time we met. Kevin is very honest with prices, while other stores' dealers always tried to manipulate numbers. (2) The financial manager Richard got my car loan approved, while other dealers can not. He is also very cooperative, nice, and warm-hearted. I guess he should be a Christian. (3) The store manager Luke always keeps his promise. He agreed to give me the red Sonata at a certain price, but he could not find a car to match that low price. To my surprise, he turned out to give me the better car but still at the low price, just to keep his promise!!! Now, I am really happy! I do love my car! Gregory Hyundai has the best dealership ever!!!!! So although I got matching price from other Hyundai dealers, I still returned to Gregory Hyundai to buy the car, because they really have the best dealership!


Beware of their internet sales low-balling you.

2
Happy Hyundai Owner on 06/02/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

They low-balled me over the internet and when I came to the dealership they jacked up the price a lot. What a waste of time... When I bought a car from them a couple of years ago they insisted on signing a document which locks you into arbitration in case you want to sue them. When I refused they vigorously tried to persuade me it was in my best interest which I think it was not. I am not happy with their service department either, I strongly feel they push services I don't really need. They also recommend services that Hyundai Motor America does not recommend. On the bright side, they are conveniently located next to freeway. They offer coffee in their waiting area and free Wi-fi is available there.


We stopped at Gregory Hyundai after shopping around for...

5
krisgraham1313 on 06/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We stopped at Gregory Hyundai after shopping around for many months to find the right car. I was looking for a mid-size vehicle that would last me many years so I wanted the right size, a nice interior that would hold up, good gas mileage, and something I loved the look of and something that wasn't ridiculously expensive. We looked at Toyotas, Hondas, Lexus, Mazdas, Fords and more and I wasn't finding that car that I knew I wanted until I saw the Hyundai Santa Fe. Kevin Hart, our salesperson, was phenomenal. He greeted us right away, asked spot on questions about our needs, and ended up being the most low-pressure, thorough, patient and nicest salesperson I have ever dealt with. He honestly made me feel like he only wanted me to purchase the car if I felt it was perfect for me. After we decided to buy the car, my husband did the negotiating and then we both went in to sign the financing paperwork and pick up the car. Both the negotiating and financing went so quickly and painlessly. It truly was the most low-pressure, easiest experience we have ever had in purchasing a vehicle. Kevin spent a lot of time making sure we understood the vehicle and how to operate it before we left. He also made it clear that I could come in any time and he would help me with any questions I had. He spoke very highly of the manager, the service department and the staff at the dealership. I have actually never been to a dealership where I wanted to go back and spend time there. I love the laid-back atmosphere at the dealership and the staff is always smiling and friendly. I would recommend this dealership to anyone and I love the car! I get so many compliments on it.


Let me start by saying that my four previous personal car...

5
edkriege on 06/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me start by saying that my four previous personal car purchases were thru the Audi Exchange of Highland Park. For quite some time I've had the feeling that they a) have become complacent/arrogant due to Audi's success and/or b) take me for granted as a multi-repeat customer. Either way, as they say, insanity is doing the same thing over and over again and expecting a different outcome. So since the lease on my Audi was about to expire I decided to shop around. And shop around I did, going to many different dealers and test driving many different cars, including VWs, BMWs and Porsches. But from the very beginning I had my eye on the Hyundai Santa Fe, and one day I was passing by Gregory Hyundai and I thought what the heck, let's pull in and test drive one. I was greeted immediately by Dimitry Fuklev, who was sharp, attentive, and answered all of my questions. I said how about a test drive and the next thing he did was let me pick one out of their inventory and off we went. I was impressed, with both the car and the dealership. Upon return Dimitry suggested something I didn't even know was possible (to trade in my leased vehicle - buyout), which appeared to save me considerable money. I went home and did some research on the vehicle and returned with a list of questions. Dimitry took me to the service manager (a very nice lady) who answered my questions, and the one she didn't have an answer for she got a head mechanic and got my question answered. So we were wrapping up the deal and then Audi Financial was being a pain about the lease buyout by the dealership, so I just bought the car and traded it in. But I changed my mind on the color of the car, which didn't fluster Dimitry, who tracked my new choice down in a day. The time spent with the finance guy was all of 10 minutes, quick and easy.I'm an informed, demanding customer and nothing I threw at these guys made them lose patience or get pushy. I can honestly say I've never had such a pleasant car buying experience, and I have a feeling their service will be equally customer-oriented. If you're shopping for a Hyundai, stop by and ask for Dimitry -- I really can't recommend him, or the rest of the folks I met there, highly enough. 5 out of 5 stars.


I had the best experience purchasing my new Hyundai at...

5
Jcc1030 on 05/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best experience purchasing my new Hyundai at Gregory Hyundai. I'm always leery when going to buy a car, but everyone at Gregory was incredibly friendly, no-pressure, and helpful. Rich in Finance is absolutely outstanding. He does his best to work with customers to get the greatest financing rates possible. He never rushes you and takes his time to explain everything in detail. He followed up with me right away and did everything in his power to get me financed at a great rate. Gregory Hyundai is very lucky to have him.


GREGORY HYUNDAI WAS THE BEST CAR BUYING EXPERIENCE I EVER...

5
blackhyundaisonata on 05/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

GREGORY HYUNDAI WAS THE BEST CAR BUYING EXPERIENCE I EVER HAD!Steve the Internet Sales Manager was my initial contact. He was very easy to talk with, very personable and very helpful to initiate my sales inquiry and purchase. Luke the Sales Manager located the exact car I wanted ( a 2013 Silver Hyundai Tucson Limited). He offered me the BEST DEAL compared to three other dealers. There was no pressure, no BS. Luke was very easy to work with and accommodating. My Salesman Adrian also was outstanding. He spent a great deal of time and went with my wife and I for a test drive. He patiently answered dozens of questions, showed us how to operate everything on the car,and handled many details of my purchase through delivery. Richard the Finance Manager did the final paperwork, another professional, no pressure, no BS team member. I strongly recommend Gregory Hyundai as a great dealership to purchase and trade-in cars. They also have a terrific Service Team.Richard IsaacsBuffalo Grove, Illinois


This was a great experience. I worked with Kiwon Kim on a...

5
pdomete on 05/24/2013

Pricing: 5.0

This was a great experience. I worked with Kiwon Kim on a used Hyundai Sante Fe. Great knowledge of the vehicle, and the best price I can find anywhere. This was the fifth Hyundai dealer I visited. I will be purchasing our daughters first car from Kiwon. This experience was a blessing from God.


I purchased a 2013 Sonata Limited Turbo from Gregory...

5
Szecevich on 05/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2013 Sonata Limited Turbo from Gregory Hyundai 3 days ago and had to write a review immediately to let everyone know how great of an experience I had at this dealership! I must say, this was by far the best experience I've ever had at any dealership! First off, the staff there were so helpful and inviting from the first time I walked into the dealership. The salesman I dealt with was Roland. He was a pleasure to deal with! He helped me choose the car that was perfect for me, and never once did he push me into something I didn't want or hound me on the phone everyday like most salesmen do. When it came time for me to purchase the car, I told Roland exactly what exterior color, interior color and package I wanted. He located the car for me and I had it the next day! I went in that day and there it was, exactly what I wanted! The paperwork process was a breeze and I was on my way with my brand new car!I shopped around, of course, as any consumer would and this dealership was by far the BEST Hyundai dealership I visited in the Chicagoland area! I would definitely recommend coming here if you're looking to buy a Hyundai.Thank you so much Gregory Hyundai, John the Sales Manager and Roland for a great experience purchasing my first Hyundai!!! A+ to you!!!


The experience was great. The sales personnel and the...

5
boomere on 05/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience was great. The sales personnel and the financial office were fast, courteous and great to work with. I recommend this dealership.Brenda Kelly


My experience was wonderful. I looked at the Elantra...

4.8
StephenBrennen on 05/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience was wonderful. I looked at the Elantra hatchback and sedan. Roland showed me both including his hatchback. I sat in both cars and test drove both. It was a difficult decision to make, but Roland, the salesman was very easy-going with my indecisiveness. I was also looking at a subaru impreza at the time and while Roland clearly wanted me to buy the Hyundai, he had some great things to say about the subaru too. I always felt at ease.When it came to buying the car, Roland was great at communication and negotiations were simple. Picking up the car took a little longer than expected because they were busy, but it was great to look at the other cars and learn as much about the elantra as possible before leaving with it. Richard, the finance guy was very helpful with financing the car. He explained how it would increase my credit rating and went through all the paperwork diligently explaining everything along the way. He also gave me some advice about future purchases. Overall, buying a car at Gregory Hyundai was a very enjoyable experience.


I went in there knowing that I wanted to get a new...

5
nitti14 on 05/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in there knowing that I wanted to get a new Sonata.From the moment that I walked in and met Dimitry I knew this was a fantastic dealer. He did not pressure me into anything! He let me choose which vehicles I wanted to drive and I made my own selection. His sales manager Luke was awesome as well, both of them were very knowledgeable about the two vehicles I was interested in. When I finally decided on which one I wanted, they worked with me right away on the price and got me into the car at the price I wanted to pay. The finance person, Rich was very helpful as well explaining what everything was that I was signing in the Finance office. After that I got to leave with my brand new vehicle as happy as can be. I would definitely recommend this dealer to anyone looking to purchase a Hyundai.


I had a great experience at this dealership. Arnie Shafer...

5
karo26 on 05/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at this dealership. Arnie Shafer was very helpful and informative in helping me choose the car. He was also very friendly. Rich Seiling was very friendly and helpful as well.


I have been buying cars for 40 years, from a dozen...

5
mcolborne on 05/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been buying cars for 40 years, from a dozen dealers in California and Illinois. This was by far the best experience I have ever had. I felt comfortable with everyone I met, never pressured, always listened to. This transaction was complicated because I was ending a lease early with another manufacturer and dealer in another town. Plus the car needed some body work before I could return it. Myriam is arranging the body work and Paul and Matthew will be assisting me in returning the car to the other dealer. This they did ,not because I asked, but because they sensed my concern and offered to help. This was great customer service. I got the car I wanted, the color I wanted and the price I wanted.I never had to ask twice nor haggle. I will recommend this Gregory Hyundai to everyone I know and anytime I have a chance. A great experience with no buyers regret.


Service people ignored the request not to wash the car...

1
dr222 on 04/26/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Service people ignored the request not to wash the car and during washing, used a dirty rag or something to scratch the paint (exactly why I don't let them wash). The worst part was the rudeness and total disregard shown by the Sales Manager, John Kovack,


Greg Roland was terrific when I had problems with my...

5
naboot on 04/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Greg Roland was terrific when I had problems with my Bluetooth. Patient and understanding. Got it up and running in no time. Wonderful service from Greg.


Customer service is obviously number one with this...

5
Azera2012 on 04/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Customer service is obviously number one with this dealership. From the moment Kevin (our salesman) greeted us to the the moment we drove our awesome new Azera off the lot we felt like we just bought a car from a longtime friend. They gave us a fair trade in price and a great deal on our new car. Everyone we dealt with was extremely friendly and the time consuming experience that is usually associated with the finance department was non existent as we were in the finance managers office (Rich) for as long as it took to sign the paper work.....about 10 minutes.Overall all experience was excellent and I would recommend this dealership and salesmen to anyone!


Great service, and provided all details to help choose...

5
samanthapetti on 04/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, and provided all details to help choose model and options. Was easy and flexible to work with. Nice dealership, and all team memebers worked well together.


Awesome experience,great guys,no pressure.Found me my...

5
Lovemycruz on 04/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience,great guys,no pressure.Found me my DREAM car at a great price even tho my credit is iffy.Stayed late for me,went above and beyond.Nice dealership too,kids were entertained by games and legos.Love my car!


Contact seller for price

Mileage: 67424

Color: Black

Transmission: 8-speed Automatic

Body Style: SUV

City: Highland Park, IL

Engine Type: 3.6L

Contact seller for price

Mileage: 78684

Color: Black

Transmission: 8-speed Automatic

Body Style: SUV

City: Highland Park, IL

Engine Type: 2L

Contact seller for price

Mileage: 54232

Color: Silver

Transmission: 8-speed Automatic

Body Style: Sedan

City: Highland Park, IL

Engine Type: 2L T-GDI THETA-II

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