Green Buick GMC

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 5.0 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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New 2017 GMC sierra Denalli

5
shaff on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is a GREAT DEALERSHIP. Always friendly and helpful.. My 3 rd purchase this year.. my Salesman Tom Baxter very friendly and knowledgeable. Paperwork fast and easy . Rates a TEN with me..


Tiffany Morrow

5
TIFFANY MORROW on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience has been exceptional at Green Buick with Tracey Jurevitz. She went through every step with care and compassion, I surely recommend her to anyone. Thank you so much Tracey Jurevitz! SHES AN ANGEL SENT FROM HEAVEN FOR ME!!!


Awesome, very helpful.

5
rickkb on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was impressed The store was very nice, clean, everyone was very helpful, attended to my myself and mother's needs. Everyone wasvery nice, friendly.


Gene, and I love to trade cars and trucks!

5
Gene Christner I like G M cars on 04/02/2016

Customer Service: 5.0

I went on line to look for a new GMC pu, have not traded yet, I think I need to talk to Rick at Greens,got this pu from him and love trading with Rick Z. I would love it if Rick could call me on 04/04/16. Thanks, Gene


Great Dealer/ Sales Staff

5
Midwest Truckin on 01/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Trina was great to work with, I contacted her about a used truck and she got right back to me with a video of the truck. I passed on it, and called her about a new 2500HD, again she sent me a video of the truck. She answered all my questions about the truck quickly. I ended up buying the 2015HD, and I drove over 200 to do it. I was tired of the pushy dealers locally and was thrilled to buy from a sales person that didn't call and email me at nausium after an inquiry about a truck. Thanks,and hope to do business with the Green crew again.


Car Buying Experience

5
Norm702 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service representative (Ann Anderson) was courteous, efficient, and most helpful. She had the requested cars prepped, clean, and ready for us upon arrival. She did a great job letting the car sell itself and giving us room to decide without undue pressure.


Purchase of New GMC 1500 Vehicle

5
Bunkster 12 on 11/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Experience with Green GMC / Buick is always a positive one. I had a 2015 Canyon which I really loved and hated to part with so soon but in order to be able to trailer a new recreation trailer I needed a new vehicle with a more conclusive adaption to my needs in towing over 1000 lbs comfortably. They made that happen for me and I am very happy even though a little sad to see my Canyon Go. They are a great ride also.


Great service!

4.7
Skins fan on 11/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

My experience at Greens was very good. Everything Tracy the sales person said she would do she did! Also the sale manager worked with me. I was very pleased with all the people I dealt with.


Great folks to work with

5
Prairie Lover on 11/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time I've used Green's service dept. It was for a recall replacement item. The service staff was all very helpful and and was able to get my Terrain fixed and was very accommodating while I waited. Suzanne was wonderful to work with and introduced me to John in the sales department who showed me a 2016 Terrain that I fell in love with. On Tuesday I will return to Green's to pick up my new beautiful 2016 Terrain Denali. So my first trip to Green's Service Dept ended up with me having a beautiful new car. You are all the greatest!!


A1 dealership and service!!!

5
Embee on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service department has always treated me very well. My recent experience was great as usual. I wouldn't go anywhere else. Also, will only buy a car from Green. They are the best.


rack up youyr miles with confidence with GMC and Green,

5
M. STRAUSS on 10/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am on my 3rd GMC since 2004, my Yukon XL I put 286,000 miles on, my 2008 Yukon Denali ( I bought thru Green ) 207,000 miles which I traded into Green for my 2015 Duramax Denali Sierra on 4-27-15 , which I already have 28000 miles on. Green has always treated me fairly and expediently , do not see that changing, something else that will not change is my use of GMC products in my business. I grew up driving and racing Mopars, you come out with a sports car I'll drive it, but trucks have always been GMC, enen back in the 70's I had a GMC truck,3/4 ton 4 speed with the granny gear, a real power house, you keep making trucks and SUV's I'll keep buying them.


The efforts to provide great service really show here.

5
Sierra15 on 10/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire experience was top notch. The service department operates like a well oiled machine. The amenities for waiting customers is outstanding. I've bought many cars and trucks and know good service from bad. Two thumbs up here at Green! Additionally, my salesman John Robinson goes above and beyond for his customers.


Big problem for me, no problem for Green GMC service dept.

5
JB200 on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought our 2014 Terrain in for warranty service after losing partial engine power while on a vacation trip out of town. We had just started a trip to Missouri, but nearing Iowa City after 5PM, so we stopped our trip and called Green GMC. The service department advised us that the problem would reset by shutting down the engine and re-starting. They waited on the phone while we did that, then said we could safely return and bring the car in 7AM the next morning.When I got to the service department the next morning, Henry responded right away, checking the memory on the car's computer, and researching GMC's history of similar problems. After seeing that the problem would take quite some time, he brought me a loaner car so I could go ahead with my day's schedule, giving the service department time to make repairs. When they were finished, Henry called my cell phone and explained what they found. I returned the loaner car, expressing my appreciation for all the prompt action.Henry went above and beyond his required duties to assure that I was not inconvenienced any more than necessary.My thanks to Green GMC and especially Henry for the great response!I have told all of my close friends about the great service and will continue to do so.Jerry Bennett


This was a repeat sale due to the salesman

5
Mack3408 on 09/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2015 Encore. We used the same salesman, John Thomas, to look for an Encore that we used on our GMC Yukon XL. We like his low key selling. He is very knowledgeable and was willing to listen to us instead of pushing his ideas. We love the service department! That is what brought us to Green GMC Buick in the first place.


Found the perfect vehicle

5
lab on 08/29/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into test drive a car and left after purchasing an SUV! Trina did an excellent job of matching my wish list with the perfect vehicle that I had not even considered prior to my visit. I couldn't be happier with my purchase, and it was a totally unexpected find!


Joyce LeMaster

5
Joyce LeMaster on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank You Tracy Jurevits for a wonderful new car shopping experience. You found the perfect GMC Terrain for us. You answered all of our questions and found one with everything on it that I wanted. We thoroughly enjoyed our experience at Green Buick GMC Davenport. This is the second brand new vehicle we have purchased from this dealership. Tracy has personality plus and did a great job from start to finish with the purchase of my new 2015 Terrain. I would recommend this dealership To all my friends. Thanks again Tracy Jurevits you are a gem.


Great facility, service dept, & sales staff

5
Bill Beasley on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had purchased my last two vehicles from Green & was very satisfied with sales & service staff. So this time I shopped around at several different dealerships (at least 5 or 6) including Green. I was specifically looking for a 2014-2015 LaCrosse with low mileage (less than 15,000). Our salesperson at Green, Tracey Jurevitz, found just the car we were looking for. She went above & beyond what we expected in terms of customer service. We really appreciated her attention to detail, yet a no pressure attitude.


I love my new Buick!!

5
JustLisa on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love my new Buick Verano! Our salesman Tom Baxter was so friendly and helpful! The showroom and facilities are beautiful! Can't believe all the new innovations with the car, incredible! And it is so beautiful!


Thank for the help.

5
Many happy miles on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My service was excellent. Everyone is knowledgeable ready to help. I have been returning for service since we bought our 2010 Impala new from Green. Would not go to any other dealer. When I am ready to replace my 16,000 mile Chevy you know where I will go.


A very enjoyable experience!

5
Sierra15 on 06/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really liked the new, updated facility. The service department is very customer friendly and modern. My salesman was very knowledgeable and helpful through the purchasing and delivery of my new truck. I really like the ability to get free car washes at 3 different locations in the Quad Cities. Very nice and really helped in the decision of where to buy. I wouldn't hesitate to recommend your dealerships to anyone looking to purchase a vehicle. Well done!


Wonderful Experience

5
BRAND NEW ACADIA ONWER on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We've been looking to purchase a new/newer GMC Acadia and didn't think of going anywhere else. We've felt unlike other dealers, that we weren't being taken advantage of. We were recommended to go to Tracey J by a friend. What a great experience we had with her!! She's been looking for THREE months for and Acadia that we were asking for an in the price range we wanted. She would call us and making sure that we knew she was still looking. She was so awesome any concerns or questions she answered. We actually found a brand new Acadia and thanks to Tracey J we were able to purchase it without a hassle last night. Everyone that we came into contact was so pleasant, had a smile on their face, and willing to make sure that we were helped. Can't be happier that we purchased from Green and will recommend Tracey J to everyone that I know looking for a car. We will be only shopping at Green from now on for our next vehicles. WONDERFUL EXPERIENCE!!!!


Great place to buy a car!!!!!!

5
Lori Pauley on 05/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was at Green Buick looking at cars an hour after they closed. While looking I had a salesperson come up to me as she is leaving in her car for the evening, she introduced herself and told me they were closed but she would be happy to assist me in anyway she could. This salespersons name was Tracey and she was awesome from the moment I met her. I came back on saturday, test drove the car and had the best experience ever with Tracey and everyone else I came into contact with. I ended up leaving with a beautiful car and one of the best experiences' that I've ever had at a car dealership. Kathy and Dustin in the business department were great as well!!!! I will definately buy another vehicle from Tracey in the furure and would recommend anyone to go there and see for yourself what a wonderful experience that you will have.


Great people and service

5
BreaLynn Dickerson on 05/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking for a suv for my family when i originally came i saw Zack he was awsome but when i came back he was no longer there. So when I returned to purchase I saw a wonderful lady Tracey J she made my first time experience buying a newer car the best she was so helpful and paticent, and I ended up with beautiful Jeep Libertiy the best vehicel i have ever had I would defenitly recommend Green to anybody with the help of Mrs.Tracey J my family loves our new Jeep thank you so much Green and Tracey


They treat me like Family

5
Sarg on 04/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone is very eager to help with questions and any services I need on my Truck .The sales staff is very helpful in keeping me updated with the latest changes and, the service department is always stepping up to solve anything that I might think is a problem simply, the best customer service around.


Vehicle trade

5
Dianasp01 on 04/21/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Easy and informative experience! Love the Encore, just the right size for us! Plenty on storage for our bowling equipment and luggage! Would diffently recommend this vehicle yo any one


Go Green!

5
babzee2u on 02/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leased a 2014 GMC Terrain from Green, worked with Rick Eckstein. Great customer service, love my Terrain, love Green. Best place I have ever purchased or leased a vehicle from. Go Green!!


sales

5
kathy on 01/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best sales experience to date. Tracy went above and beyond to find the right vehicle for me when I gave her little to go on. I will definitely go back to Tracy when I am in need of another vehicle. Thanks for the awesome help.


Great experience

5
jrussell on 01/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a 2012 Silverado from Mike Hawkes and couldn't be more happy, he treated me with respect and worked with me in all aspects of his job, from showing me vehicles in the cold and snow all the way to financing. I would recommend Green buick gmc to anyone looking to buy a vehicle.


Encore... Take a Bow!

4.7
RichardF on 12/01/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Looking for a compact SUV. We originally were considering used 2014 Chevy Captiva (not available new to consumers). Green Buick had a large selection of these vehicles to choose from. Mike Hawkes did a great job of showing us the several of these with the features we were looking for. We also wanted to compare ride/fit to a Buick Encore... I have to say we were very impressed with the quality, ride, and features of the Encore! Thanks to Mike H. for making this process smooth and painless. We took the Captiva off the consideration list and bought our new 2014 Encore, and are absolutely loving it! We marked down the 'buying process' to 4 stars, only because buying a car from ANYONE is a process... and, it looks like I should've waited a bit longer until the Black Friday sales, might've improved my final numbers a bit more? Still, this overall I give Green Buick GMC a solid 4.75 star rating, and would have no problem giving Mike Hawkes and Green Buick a big thumbs up recommendation!


great place to buy a car

5
joe on 11/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wife and I just bought a crystler town and country and we love it . Our sales person mike hawkes went above and beyond to find th right car for us very happy


2015 Sierra Denali Purchase

5
terry.anderson.7792 on 11/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My first purchase at Greens. I picked out a 2015 GMC Sierra Denali.I could not of been more pleased in the servicing of my purchase.In the decision of my purchase. I don't think anyone could have been more helpful then Seth Hanson! Seth was very accommodating and knowledgeable of the vehicle without hesitation when asked about a feature.Thank you GMC and GreensTerry


Purchased a 2009 Chevy Impala.

5
Andy Flammang on 10/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just recently got financed for a vehicle here and had the best service here. I do know couple employees there but I gave them everything that I was looking for and the found an amazing vehicle.


Excellent Service Center!

5
alexanderc on 09/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my '09 Corvette to Green for a transmission fluid change and wheel replacement on 9/5. I was told the car would be ready on 9/8 and sure did they deliver. Everything was completed on time and they even detailed the exterior of the car. I was told that my tire pressure sensors may need replacement (they have been used several winters and at 5 years old, were starting to show some wear) but was not pressured into buying new sensors. I appreciate this and will buy my new sensors from this dealership when Spring comes around. I have already recommended the Green family of dealerships to all my friends and one of them even bought a car from you guys. Great service!


Wonderful Customer Service

5
spyhopper on 09/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tracey Jurevitz assisted us through every step of our car buying experience. She is a total professional who is both considerate and has a wonderful personality. She took the time to listen to us without being pushy and all of our questions were answered. She is organized and we spent less than 2 1/2 hours at the dealership and this includes the test drive...signing the paperwork and them showing us how to operate all the "bells and whistles" on that car. They got us a good rate and took care of the financing. Everything went very smoothly and I will buy my next car from Tracey and the team at Green GMC and would recommend them to anyone interested in buying a car or truck. Thanks to all.


review of Greens BUICK

5
Marcia Mount on 09/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tracey Jurevitz was our sales person and she was one of the most helpful, knowledgeable and non-pushy people that we have ever worked with. Although she is new at the job she answered all of our questions...took our information after we found our beautiful 2014 Buick Regal and when we went to pick the car up the next day..she had all if our paperwork ready, explained everything to us, showed us how to operate things on the car like HelpStar and had us in and out if the dealership in about an hour and a half. So we spent about 2 1/2 hours buying our car. WAS UNBELIEVABLE! We will definitely go to Greens and Tracey again when we grt our truck in the next year or two


Finally found the right truck for the right price.

4.4
David Starr on 08/27/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

We had gone to several local dealerships but just couldn't find the right truck that fit all our needs and was the right price. This was the 6th vehicle that we've purchased between both locations and was the smoothest transaction so far. A majority of that had to do with our salesperson, Tracey. Thank you, we look forward to enjoying our new truck for many years!


Never give up.

5
Paul H on 08/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came into Green's about 8 months ago just looking to see what is out there in preparation for my next car. Bill Watkins helped me out with no pressure. And since then, he would text me when a car according to my description came up, so when finally saw something I like, It was an easy decision.


GREAT SERVICE

5
Liz Dubin on 08/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been considering a new vehicle perhaps preowned and Bill Watkins at Green has kept in touch for months and informed me of various models that have been traded in. Very good service and very concerned about customer satisfaction. Thank you!!


Our 2014 Acadia

5
Mike Byrne on 07/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We leased a 2014 Acadia. We have had a great relationship with Green Chevrolet since buying our 2007 Impala. After working with Bill Watkins and Cathy Bormann we are certain we will have as good a relationship with Green Buick GMC.


Great Service, great dealership

5
rhutchisonjr on 07/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with my new vehicle purchase from Green Buick GMC. I was not sure if I wanted a truck or a SUV. My salesperson, Trina Hayslett helped me find a vehicle that I liked that was also in my budget. I purchased a 2013 Buick Encore. I love it. The sales staff are very friendly and helpful. I definitely recommend Green Buick GMC to anyone shopping for a new vehicle.


Allen and Kristy Richards

5
Allen and Kristy on 06/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr. Watkins The first time we meant up with him he was not pushy and ask us what we wanted. We told him and he called us back in a couple of days. When we went back he was not in so we went again. He had looked around and found what we might like to have. However, when we were not sure, because of sight unseen he came up with another idea. He went out of his way to see that we were happy and thus far we are extremely pleased. I would recommend anyone looking for a new vehicle to see what Bill can do for you.


2014 GMC Sierra slt

5
George DM on 06/13/2014

Buying Process: 5.0 Overall Facilities: 5.0

I bought a 2014 GMC Sierra from one of the best salesperson that I have ever bought a new vehicle from, her name is Ann Anderson and it was a pleasure to deal with her. The trade that I did was a Yukon and in my mind this truck rides and out performs that Yukon in so many ways I couldn't began to list them all. The last trip it was on got a average of 23mpg with less than 5000 miles on the truck. GREAT is a real good word for this truck!! Buying this truck From Ann was a REAL pleasure!!


Wonder salesman, Bill Watkins , very nice selectio

5
Betty Russell on 06/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bill Watkins made my situation easy and relaxing.. He was NOT pushy and most importantly he did not over talk me. He answered my questions. I will send my friends to see him at your facility.


Thrilled

5
Cassandcastle on 06/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very happy with my experience at Greens. Very friendly staff and great people. Ann was who helped me and she was very informative as well as friendly. Usually with buying a car comes the drag of being in the office for a long time but not this time. Was very quick and painless. Left smiling and will recommend them to my family and friends. Thanks again!


Great Service!

5
baker1965 on 05/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a used truck, and was very happy with the service given. Ann Anderson was our sales person she was wonderful to work with, and made the overall experience great!!!


Great Dealer

5
tschurr on 05/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2014 GMC Sierra 1500 from Salesman Rick E. The entire process went extremely smooth. I will definitely be a return customer.Thanks,Tyler S.


Green Buick for life.

5
Brian/Kika on 05/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Liz Weber made our experience at Green can be summed up one word , AWESOME. There was nothing she did that could be improved on. Thanx Liz.when ever I had a issue you took care of it. Your truly are a people person an as long as you're there Green will remain my car dealer. Thanx again.


Best experience ever.

5
Brian McGee on 05/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Elizabeth has been awesome, we have bought two cars from Green auto sales an I must say Liz was as perfect as could be expected. Because of her treatment of my wife and myself we will be a customer for life, well at least as long as she continues to work at Green auto.


Excellent Service Center!

5
DavenportC6 on 04/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience with Green Buick GMC on one of the coldest days of the winter. It was around -25F and everybody was bringing their car in because of the extreme cold. I was told that they were not sure if they could finish my service appointment by the end of the day, and advised that I come back the next day. At around 5:30PM, I call the dealership, and Todd says he may be able to finish my alignment before 7:30PM and he definitely delivered. My car now drives straight and better than before! I will definitely use this dealership in the future and will recommend it to all of my friends! I am currently having my '09 Corvette serviced by the Green Chevrolet location (over in East Moline) and so far they have been great, the manager even stayed late to accommodate my needs!Alex from Davenport Iowa


We went in with the need of a good commuter car, not too...

5
anointedbtk on 03/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in with the need of a good commuter car, not too pricey, reliable, and within a certain price range. Ann met us right at the hood of our car, and got things going quickly when we explained our need. There was a car that just got traded in that sounded just like what we described, plus a lot of perks. She acted very quickly to secure the car for us, we had an excellent price and trade in value. The experience was great and we love the car!


We just purchased a 2013 Buick LaCrosse from Glenn Baker...

5
Spfed76 on 07/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a 2013 Buick LaCrosse from Glenn Baker at Green Buick GMC. The dealership had a large selection of Buick LaCrosses, including many different packages and options with a wide range of exterior colors. Glenns knowledge of the options made it much easier to choose the car that was right for us. Glenn explained every feature to ensure that we made the right decision. In addition, his personality and professionalism makes him wonderful to work with. The whole experience was stress free and enjoyable. I would highly recommend Glenn Baker and Green Buick GMC to anyone looking to purchase a vehicle.


Awesome experience!!!

5
Eddie on 06/13/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The process of buying and trading in my vehicle was smooth and with no problems whatsoever. They were ready to negotiate the price of my trade-in, clearly they wanted me as a customer. The car I bought from them was very clean, they even took us to the gas station and put some gas in it. Overall great experience. Oh, and did I tell you I live in northern KY and these guys are in Iowa, so if you are out of state buyer do not hesitate to buy from them. I worked with Rick and he was awesome and very friendly.


Very unprofessional. We went to look at a car was quoted...

1
kellygermainball on 05/31/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Very unprofessional. We went to look at a car was quoted a certain price with a printout from them. 2 wks later go back with the printout and now they dont want to honor the price I was quoted even with the paperwork from them in my hand. We can afford anything on their lot however the principle of the whole thing is never gonna let us spend a dollar at this lot. They say come down with the paperwork they will honor the price they quoted and now today its a different story. BAD BAD BUSINESS! Our cash we were ready to give them today is gonna be put in someone elses hand. We are ready to buy but not from them!!!!!


Called Dan on the used Buick and he was very helpfull in...

5
vincentwellman on 05/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Called Dan on the used Buick and he was very helpfull in making the transaction possible over the phone. We live 100 miles from this Dealership and the drive was worth our time! The car was everything we wanted and more! He quoted a price for our trade-in over the phone without seeing our vehicle and when we arrived he gave us even more than expected because of the condition of our trade-in. This Dealer is very well orginized and the staff were all friendly. I will drive the extra miles when I'm ready to trade my truck! Thanks Dan you made our buying experience trouble free! We'll be back! Vincent & Jeanne Wellman Jesup, Iowa


Silverado Purchase

5
Craig R on 04/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a 2010 Silverado from Green in East Moline and it was a great experience. I was able to research the vehicle from their website and minimize the time spent at the dealership. Over the course of two visits and around 3 hours I test drove the vehicle and drove home with it. The staff was knowledgeable, I was not pressured to buy and my expectations were met to a high degree. I am not a fan of working with car dealerships, however, this experience was very positive.


We had been browsing a few dealers not sure of the kind...

5
collmic on 03/27/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had been browsing a few dealers not sure of the kind of car we wanted. We came across an Elantra for a great price and decided to check it out. Ryan and the staff were very friendly, not pushy, and let us take our time with this decision. I've already mentioned how great the experience was to my co-workers. We would definitely buy from Green again! Thanks!


A quick and easy purchase! :)

5
Allison Aldrich on 03/23/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The dealership is beautiful! Sales staff is super friendly. Taylor Martin was our salesperson and was very friendly and helpful, and heed us figure out exactly what we wanted without high pressure that some salespeople use. We love our van! It's exactly what I wanted and needed and we were adequately taken care of. Thank you!


Ann & Jim were super helpful! I told them what I...

5
lcottingham on 03/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ann & Jim were super helpful! I told them what I wanted and they kept in touch with me while looking for my car. They understood the price range I was looking for. The best part was that they brought the car to me so I did not have to travel. They were very generous and I would recommend them to anyone!!


This is the second time I purchased a car from Tony. I...

5
Williamsl4 on 02/25/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time I purchased a car from Tony. I wouldn't want to buy from anyone else! He is extremely knowledgable on the vehicles he sells and he is willing to answer any and all questions. He is polite, professional and a pleasure to work with. If you want a stress-free experience, please see Tony for all your needs.


By Larry from moline purchased 2011 GMC 1500.

5
Larry on 02/21/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I,was really impressed with the service at green buick in davenport,TAYLOR was great at getting a deal together that I could live with.he's considerate kind and no pressure which is something I,really like.HE;S the type of salesman that I' like.to deal with.


Satisfied customer

5
Jona on 02/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After countless hours researching what type of vehicle I wanted, my online search lead me to Taylor Martin at Green in Davenport. I received a reply to my e-mails quickly with all of the answers to my many questions. Just want to thank you Taylor for your patience and attention to detail.


Wonderful Service!!

5
Stacy on 02/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you Taylor Martins for all your time and help. I am so happy we could work something out so I could drive away in a new car!!! Thanks again!!


I have dealt alot with Henry Traum in service and he has...

5
cjschulting on 02/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have dealt alot with Henry Traum in service and he has always been wonderful!! I can't say enough good things about Henry. I recently was in the market for a used vehicle and I had the pleasure of working with Dan Anderson and Jim Anderson. Amazing!! Helpful, not pushy, worked with me so much. They went the extra mile!! I do not recall the name of the gentleman in the finance department but he was so efficient. The financing was all done, paperwork ready to sign. I am just so pleased with the overall experience!!


Sales staff was very helpful and willing to answer any...

5
jberka on 01/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales staff was very helpful and willing to answer any and all questions. Finance liaison made sense of all the terms and put everything in simple terms. Body shop was extremely accommodating during the Xylon coating process.


Our 2010 Hyundai Buying Experience

5
Jim & Tami Stoddard on 01/23/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you Taylor Martin and Bill Watkins for all of the hard work and late hours you put in when we bought our car. It was a pleasure to meet both of you and have the nicest conversations!! We will recommend both of you to our friends and family!! We will look to you again for our future car needs!! Great buying experience!!!


2004 Jeep Grand Cherokee

5
Tee and Steve on 12/28/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you Taylor Martin for your patience and time you dedicated to my husband and I when purchasing the Jeep. You were patient with all my phone calls, text messages, and questions. I am so impressed with the quality of customer service that Taylor dedicated to us. We have never had such quality of service before and we have shared with everyone we know. We were greeted before we were even in the doors by a staff member, doors held open, reception assitance, and the facility is beautiful! Thank you all for such a great experience and we have 2 references of others who are interested in purchasing from you. Customer services goes a long way and thank you again for all you do!


Thank you Taylor Martin for your patience and time you...

5
teesteve on 12/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Taylor Martin for your patience and time you dedicated to my husband and I when purchasing the Jeep. You were patient with all my phone calls, text messages, and questions. I am so impressed with the quality of customer service that Taylor dedicated to us. We have never had such quality of service before and we have shared with everyone we know. We were greeted before we were even in the doors by a staff member, doors held open, reception assitance, and the facility is beautiful! Thank you all for such a great experience and we have 2 references of others who are interested in purchasing from you. Customer services goes a long way and thank you again for all you do!


I felt he was trying to do the best to get me a car I...

5
kkjome on 12/21/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I felt he was trying to do the best to get me a car I could depend on and was worth the money. Thee xperience was great and I would recommend this salesperson to anyone I know who needs a different car.


My wife and I recently purchased a new Buick Enclave at...

5
Dr. David C. Camp on 12/03/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I recently purchased a new Buick Enclave at Green Buick/GMC. We had been looking for several months to purchase a car and had contacted another dealer. We told friends we were having a problem finding what we were looking for and they told us to contact Ric Zillmer at Green Buick. Ric listened carefully to what we were looking for and then on his computer he immediately located six vehicles exactly like we had described from which we could make our selection. The price of each car was very similar to the best prices we had been given by other dealers. We really appreciated that there were no "games" on pricing or on the value of our trade-in or any high pressure to commit to buy immediately in order to get the best price. Ric introduced us to Jamie Green to spend time with us looking at a couple of the cars they already had on the lot and we went home to make a decision. We called Ric the next day with our choice and he arranged for Jamie Green to meet us when we picked up our new car. Jamie was very thorough in reviewing all the systems and features on the new car with us and made sure everything was set up exactly as we wanted. He introduced us to the service manager and other key persons on the staff and we found everyone to be very knowledgeable and friendly. In the first week we drove the new Buick for more than 600 miles and we are extremely pleased with our purchase. Everyone at Green Buick/GMC made this car purchase a very pleasant and outstanding experience.


We would like to express our appreciation for the...

5
drr1 on 11/26/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We would like to express our appreciation for the fantastic customer service we received when we recently purchased our Terrain. We had a fantastic experience with Trina a couple of years ago and was sure to request her his time. She cares deeply that her customers are happy. She has the product knowledge that reinforces her value to us as customers and Green's as her employer. Trina also has assisted us with some accessories that we ordered and organized their installation. We will ask for her again. Sincerely, George and Donna.


Thanks to Trina & Sam we purchased a lovely Honday...

4.8
bram09 on 11/26/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thanks to Trina & Sam we purchased a lovely Honday Odyssey from Green! My husband & I drove 5 hours from MN to work with Green!! The experience was fabulous! The kids love it and I love all the features! It was exceptionally clean, and obviously well cared for. Green Buick GMC made the entire experience smooth & even held the vehicle with a deposit until we could get there to experience it ourselves. I KNEW we would love Green and the van as soon as Trina took a video of the van & emailed it to us! What a nice gesture, with us being so far away and ovbiously not wanting to spend time/money to get all that way without making a purchase. I tell people all the time that we traveled all the way to Davenport to purchase from Green!! The experience was the BEST I have ever had & didnt feel pressured at all!! We also financed thru Green with the help of Dustin & that was a smooth process as well!!Thank you Green, Naomi


Dan was amazing! My husband and I needed guidance and Dan...

5
jjmynatt on 11/09/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan was amazing! My husband and I needed guidance and Dan offered that with out question. He found us the car we wanted/needed and we felt he and the rest of the Green staff gave us a fair deal. We will always come back to Green and hopefully always work with Dan!!!


We came with our 2002 Ford Exp. very good condition, a...

3.2
EXP 2002 on 09/02/2012

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 3.0

We came with our 2002 Ford Exp. very good condition, a Texas vehicle, with only 82,000 miles on it. The purpose was to find a different 2nd car with front wheel drive,or 4x4 for grocery & grandkid hauling. We had already checked the Blue Book value and knew it should be around $5,975.00. We found a nice little 1997 GMC Jimmy with only 66,000 miles at $4,000. Decided to let them put some numbers down for us and see what happens. While they are taking down our info and and verifying info we are talking deciding how we think they will do this. We figured they would offer us only $5,000 for our Exp. then $2,000 from that would clear the lien. This would leave approx. $3,000 down on the other car and we would have to pick up any additional fees and charges maybe leaving a total due of $1,500 to $1,800, we would have then just wrote a check for the balance and drove home in a different car and they would have a nice EXP. that Blue Book said should sell for $7,500 and sold one of their used cars and got a little cash besides. How stupid were we! This is what they came back with. "Your car is worth $2,000 so with that and the balance of your lien it's a wash. Your payments on the GMC would be $160.00 on the $4,000 price tag. REALLY.....Our 2002 Ford is worth $2,000 less then their 1997 GMC..REALLY.....We would have preferred they just told us from the start after sitting down at the desk that they were not interested in doing business with us then go through all the show and be presented with an offer that just sounds to supid to believe they though anyone would accept. That was our experience with GreenBuick Auto.


Trina Hayslett is an exceptional representative of Green...

5
2012DenaliAcadia on 08/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Trina Hayslett is an exceptional representative of Green Buick GMC. She went above and beyond our expectations and ensured a smooth purchase experience. For example, she made a YouTube video of the vehicle for us to view as both my wife and I are more-than-full-time employees in the healthcare field. She also worked around our schedule, staying late at the dealership and working on her day off. Her exceptional knowledge of the vehicles we previewed and her no pressure sales technique won us over. She will be the reason we return to Green GMC Buick for our next big purchase. Thank you Trina!


What a great experience! Rick Prather and Anthony Carr in...

5
dkjohnson on 08/14/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great experience! Rick Prather and Anthony Carr in sales,Josh Park and Dustin Crear in the buisness office made this a pleasant buying experiance.I would recommend Green Buick GMC to everyone!Great people,great deal,beautiful dealership!


I would like to start out by saying thank you so much to...

5
ihatework2007 on 08/13/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to start out by saying thank you so much to Trina Hayslett and Glenn Baker for your friendliness and care for customer's needs! My wife was looking to update a 1997 Dodge B1500 van that she uses to transport animals to no kill shelters. While looking around on the internet I came across Green Buick GMC and discovered that they had a van that was exactly what my wife was looking for. So I e-mailed from the website and recieved a response back from Trina Hayslett. In talking back and forth through e-mails, no matter what question I had or any information that I needed on the Van, Trina was rigt there with an answer. I can not thank her enough for that! So, to make a long story short, Trina had to miss some work and Glenn Baker stepped in to help Trina out. Glenn stepped right up and took full control helping my wife and I out with the test drive and then final paper work on the van. Now my wife and her rescue group are the proud owners of a 2007 Ford Econline E150 wan. Thanks again to both Trina Hayslett and Glenn Baker for making my wife and I feel just like we were part of your family! Plus, another big thank you for the box of dog treats! That ment more than you will ever know.Sincerly,Brian & Kelly


We went to Green on a Saturday just to see what was...

4.3
K Stirk on 08/07/2012

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

We went to Green on a Saturday just to see what was available. We found a Ford Freestyle that I really liked. Sam Schmidt was very helpful in answering our questions and let us take a test drive. We wanted to finance through our credit union, so a purchase agreement was written up to take to the bank on Monday. That afternoon, at home, I looked up the vehicle on their web site. It was listed there for $2,000 less than we were quoted. Monday morning my husband stopped in to show them their add, the lower price was honored and a new purchase agreement was printed up. When my husband dropped off the paperwork at the credit union, he was told that they could provide a better deal on the extended warranty. So, we had that removed from the PA. While at the credit union that afternoon, I had to call Sam to get the actual mileage to put on the warranty. The mileage was found to be 2000 lower than the numbers reported on the carfax and on their site. So, after all the running and phone calls, we were back at Green to finalize our purchase. Sam was very patient and friendly.


Online Enclave Purchase

5
Savy Hunter on 07/30/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am a very detail oriented shopper and was looking for certain options - all hard to find on one vehicle. I contacted this dealer through e mail expecting to get a response in a day or two. I had the response straight away. I had many questions and we had many e mails go back and forth. The sales person was also responding on her Black Berry device because once I got her on her lunch - wow was I surprised at this service. Within one day I had all the build sheets, carfax, additional information and all questions answered - very impressed. Ok - now to pricing. When I asked for thier best price no haggling I expected a drop of a couple of hundred. They really did give thier best price so I did not need to go back and forth. I had to make sure the wife liked the vehicle but we could not make it to the dealer for about a week. I put the car on hold for a small down payment - totally refundable if not satisfied. This is one thing our sales person stressed over and over. All is completly refundable if not 100% satisfied. She had all the paperwork sent right away including the bank wiring instructions. We drove clear across the state and when we got thier the car looked just as advertised - great. It was waiting out front and detailed to the point I could have done a white glove test on the engine. The sales person spent time with us on the test drive and explaing all of the features of the car. This was very helpfull because thier were options I was even unaware of or how to use. Follow up after the sale was fantastic. My wife was skeptical as to why we had to drive clear across the state to buy a car but she is totally convinced now and that makes us both happy travelers. This dealer is without a doubt "class act". I do not even have anything slightly negative - all is a 10. From our first contact to when we drove away - hands down the best dealer I have ever dealt with.


Tom is a great salesman. He showed me all around the...

5
jsaxton on 07/19/2012

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom is a great salesman. He showed me all around the facility. He gave a great deal on my new Buick Verano. I would recommend Tom and your dealership to any one. i love my new Buick.


I visited this dealer to have my car serviced. Before the...

1.8
Jaredallen89 on 06/28/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 1.0

I visited this dealer to have my car serviced. Before the car was completed the dealer informed me that my navigation/radio system was missing from the car. They went on to tell me that by law they were not responsible for my loss and would be doing nothing to help me. This makes for my worst experience with any service department and leaves me very afraid to ever use this company again.Finnally made contact wirh a GM and things are starting to look forward.


We came to Green Buick and GMC looking for a new SUV type...

4.6
Dorothy McNamer on 06/26/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

We came to Green Buick and GMC looking for a new SUV type of vehicle. We had done a lot of research but hadn't made up our minds. Sam literally followed us around all of the construction to introduce himself and answer questions. He led us to the new Terrains; not one of our original choices. Sam told us he was new to the area and new at being a dealer. That being said, he either answered our questions or found out by asking somebody else. His honest approach was refreshing, not something one sees everywhere these days! My husband and I spent three days looking at cars in different locations, and came back to drive the Terrain (even though I was already sold on it!). Sam an I sat down and did all the paperwork. He then worked like a madman to get it ready for me to drive home. I love the Terrain! It how has a little over 2,000 miles. Sam was and is a delight to work with and has called to make sure everything is okay. Of course the fact that I'm a retired music teacher and he has extensive music background, didn't hurt as well! Both my husband and I would come back to Green for future purchases. We wish Sam the best of luck with the company!Sincerely,Dorothy E. McNamer


bought a extended mileage plus warranty from them with my...

1.8
nsdavis on 06/25/2012

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

bought a extended mileage plus warranty from them with my car i bought from them a month later i went to get a full refund they said that was OK almost a year later i still havent seen my refund and by the way they charge $2500 for the extended warranty a lot of other dealerships only charge around $1500 thats why i wanted to cancel it in the first place they make commission off those warranties that's why they make it so hard to get your money back by the way i turned them in to the better business bureau.


Was looking for a low cost 1st car for teenage daughter....

5
Tombrooke71 on 06/15/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was looking for a low cost 1st car for teenage daughter. Sara was quick, polite, gave me a no bull quote that was fair, and provided excellent service after the sale. The transaction was smooth and easy, not pushy at all.


What can I say Trina always takes care of us.We now have...

5
wdwfan1971 on 04/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What can I say Trina always takes care of us.We now have purchased two cars from her.She is what a car sales person should be.She always answers my e mails and phone calls.Glad to see a sales person that knows how to take care of a customer.Most car sales people pressure you in a sale Trina does not.We consider her a friend.And will always buy from her.Looking forward to buying from her again soon.Thank you Trina


I was taking my Mother around to look for a car for her....

5
ndewitt on 03/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I was taking my Mother around to look for a car for her. She is 82 yaers old and can be very trying at times. Green's was the first place that we stopped and Dan Anderson was the salesperson that came out to help us. You could not ask for a nicer, kinder more patient person. After test driving several cars and a truck, my Mother finally found a car that she liked and within her price range. Dan went out of his way to help us and even helped me with my car that I had bought at another dealer! I will defintely go back to Green.If you want good service and knowledgeable sales people, you will too!


This is our second time dealing with Dan. What can I say...

5
KJ2767 on 03/12/2012

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second time dealing with Dan. What can I say except he is the BEST! Dan will be our go to guy when it is time for our next car deal!


I was very excited to buy a car for my daughter but was...

5
Jenniferjewel on 02/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very excited to buy a car for my daughter but was dreading the car dealership ordeal.I was pleasantly surprised when meeting Dan Anderson..laid back, funny , and loaded with honestly. Look for Dan Anderson at Green you wouldn't be disappointed!!


Easy Buying Experience

5
Steve B. on 02/07/2012

Buying Process: 5.0

I recently bought a 2010 Prius from Sara Frey. Sara was delightful to work with. Easygoing, cheerful, no pressure, and yet skilled in helping me make the right decision. Negotiations thru Sara to the sales manager went smoothly and I came away with a great car at a great price. I therefore recommend Green Buick, as the staff and company seem very together. And Sara especially was very professional and knowledgeable as well as lots of fun to buy a car from.


We just purchased a 2009 Mercury Milan from Green and we...

5
sjodor1215 on 01/26/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a 2009 Mercury Milan from Green and we have never been happier! Trina made the entire experience so easy! She was just awesome. We will never go anywhere else for another vehicle purchase and will highly recommend Green to anyone and everyone looking for quality service and friendliness.


I was looking for an inexpensive minivan for my son. The...

5
andybdbq on 01/20/2012

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for an inexpensive minivan for my son. The one I bought was the most inexpensive vehicle on the lot. It is in nice condition and was priced attractively. Even though I was looking at the least expensive vehicle on the lot, my salesman Tony Garcia was very friendly, helpful, and patient with me. He accommodated all of my requests and answered all of my questions. Tony Garcia is a pleasant person to do business with.


I purchased my first GMC vehicle and had such a great...

5
Blueyek on 01/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my first GMC vehicle and had such a great experience. Glenn was so friendly and knowledgable about the 2012 Acadia I was buying. He helped me get a great trade in deal as well. I would highly recommend Glenn to anyone looking to buy a vehicle at Green.


New Acadia

5
First time GMC man on 12/21/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We spent a significant amount of time looking for the right SUV. The dealership worked with us to find the right vehicle for what we really wanted. They didn't hard sell and let us decide our ultimate direction. They were also fine with us looking at other dealerships for other cars. I would go back and work with Tony Carr again.


Great Experience!

5
New GMC Fan on 12/20/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We thought we were just looking, but decided to buy a new GMC that day. Sara made the new car shopping a great experience. She was patient, enthusiastic, and worked with us to answer all our questions. I would highly recommend shopping at Green's and especially with Sara. We love our new GMC Terrain!


happy customer

4
smile on 12/12/2011

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

I was so happy with service that I recent , from my saleperson at Green Chevorlet , I,purchase a great car for wonderful price , thanks to the saleperson , Trina


Audrey contacted me after an internet request for a quote...

5
Gracie77 on 12/09/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Audrey contacted me after an internet request for a quote on a new Acadia and was very helpful from the begining. She took my preferred options for the new car and within a few hours she had some vehicle choices for me to choose from. I made an appointment to test drive the car and she had it ready and waiting on a cold night in December. She greeted me with a smile and from there is was just finding the right car for me. Great job by the whole team at Green and I am very happy on the first day home with my new Acadia.


I just bought a 2010 chevy malibu and am very satisfied....

5
jackson1919 on 12/08/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a 2010 chevy malibu and am very satisfied. Glen Baker was my sales man and he couldnt have been nicer. He seemed very honest and sincere. He followed up with me a couple times, and he even came into work early so he could give me a ride to work when i brought my car in for remote start (which he worked into my deal). would like to refer all my friends and family to him! THanks Glen, Stephanie


The perfect way to buy a car!

5
Happy Buyer on 12/01/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you for giving us the most perfect experience! A++++ to everyone involved. John JT Thomas was the best salesman we have ever dealt with. From start to finish they listened and delivered what I wanted. I can't thank you enough for helping us get what we wanted with no hassle or game playing.


I recently purchased a 2011 Chevy Traverse. The entire...

4.8
duytschaver2010 on 11/26/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently purchased a 2011 Chevy Traverse. The entire car buying process from this dealership was a complete success. Rico was very professional, friendly, and informative! He knew just what I wanted and was very patient on my decisions with the options I had to have!!! I will be purchasing all future vehicles from Green Chevrolet in the future. Thank you for everything and being so patient!


Ricardo Rican awesome job helping me find the mini van...

5
katyd22 on 11/04/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ricardo Rican awesome job helping me find the mini van that fit my budget and needs.he also was very patient with me as I had my 3 young children with me. also Dustin in finance helped to get me a better rate than what I was expecting. he also helped me clean out my old car and walked me through all the features of my new dodge grand caravan. he then showed me the service department and introduced me to them. over all this was the best experience I have received from a dealership.


Hello, I would like to tell you what made my day...

5
burcarol3 on 10/30/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hello, I would like to tell you what made my day great. Ricardo is a very good sales person. He worked very hard to get me into the GMC Terrain. He didn`t stop until he had me at a price I could afford!! Very good job , well done. I would like to Thank him agin. Thank you so much Ricardo Elnimeiri, I love my Terrain!!! Best 4 hrs I spent. I will tell my friends what a good sales person Ricardo is and all your staff that worked with me At Green`s were wonderful. Thanks again everyone. Carol and Curtis Weeks


Audrey and the team were very friendly and professional. ...

5
Pilotlc77 on 10/30/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Audrey and the team were very friendly and professional. We quickly reached a deal and completed the paperwork. I was very pleased to drive my new vehicle off the lot the same day.


I went to Green to look at a used car that seemed to be...

5
sj.thomas on 10/19/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Green to look at a used car that seemed to be priced rather well for it's year and condition because I wanted a better car before winter set-in - they were very friendly and accommodating, and the sales representative that I worked with was even willing to go to work on her day off because that day was most convenient for me. The wait was a little long, but it was later during the evening...I bought the car and was overall satisfied with the service!


We loved working with Tom, he was very friendly and...

5
nenni35 on 10/13/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We loved working with Tom, he was very friendly and helpful! We will see Tom again the next time we are looking to buy. Thanks again for your help Tom!!!Jennifer GalantJack Ryan


We came in just to browse at the enclave. Rico was very...

5
jpanther on 10/05/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came in just to browse at the enclave. Rico was very accomodating and informative and patient as we had 2 children with us. Green didn't have exactly what we wanted on site and both Rico and Sean worked very hard to locate another vehicle for us. They put forth a lot of effort and in the end we found exactly the vehicle we wanted at the price point we wanted and were able to drive it home the next business day. Everyone at the dealership was very welcoming and friendly. Overall we had a great experience and will be back when it's time to trade in our next vehicle.


Outstanding to work with!

5
Love my car on 10/03/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found two similar 2010 Honda Insights on cars.com and began negotiating with the dealerships via email. Both were aware that I was looking at two cars. Green GMC came back with the best offer on a trade in and dropped the listed price the most. Started negotiations on a Thursday, went and picked up the car the next evening. Green GMC stayed open late for me to pick up the car, Trina Hayslett was an incredible salesperson and everything went very smoothly other than the service department forgot to get the car detailed on the day I was to pick it up. Even that wasn't an issue as I have an appointment with them later on to have that done and I'll have use of a loaner car in the interim. Outstanding dealership! Outstanding salesperson! I hate the process of buying a new car but this was very enjoyable and hassle-free


The Best Experience Ever!

5
Loyal Customers on 09/25/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Without a doubt, this was the best shopping and buying experience we have ever had with a new vehicle. We have always gone to Green Buick GMC in Davenport IA for their excellent and honest service and Todd Woods, our service advisor told us when we were ready to buy to visit with Trina Hayslett. We took that great advice and we met with Trina, talked about our needs and budget, and she took it from there. She put us in our new 2011 GMC Terrain SLT and we couldn't be happier. This vehicle is a dream to drive and loaded with extras. We're hooked with Todd and Trina and will never shop around again. They both made it too simple and painless and matched us with the vehicle of our dreams. Thanks to Trina and Todd for all they do for us and thanks to Green Buick GMC for having this high level of salesmanship and service. Loyal customers always, Roger and Dee Hill.


Buying a vehicle

5
2011k on 09/24/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking for a vehicle I found one on there lot online and dropped them a line about it. I went down a few days later and they treated me good and would go back if I need another vehicle down the road. It was the best dealer ive been to yet so go check them out and see once.


Car Buying Experience

4.3
LeeAnnetteJ on 09/23/2011

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

I have to say that the sales staff at Green Buick were quite knowledgeable and pleasant to deal with. I HATE the car buying process, but these guys gave me a great deal.


We Love our Ranier!

5
Ranier on 09/21/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience at Green. We worked with Trina and Evan and they were both very helpful. They worked very hard with us and for us to help us to get the vehicle we wanted. Trina even came in on her day off to close the deal to accomodate our schedule. Both Trina and Evan contacted us after the sale to be sure we were enjoying our new Ranier and to offer their help if we had any questions at all. I actually did go back a couple of days after we bought it, to get help with understanding some of the features and Trina was happy to help me with that. We would definately return to this dealership when we are in the market for another vehicle and will let our friends know of our positive experience.


I was in desperate need of a newer car. My credit was...

5
bnoll on 09/20/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in desperate need of a newer car. My credit was not good and had been down at another dealer because of circumstances beyond my control. Tony and Josh saved my life with a new start on building my credit back up. I could not have asked for finer people to deal with. Green is very lucky to have such wonderful employees. My sincere gratitude will forever be with Green. I will not hesitate one bit to come back for my next purchase and will always tell people GO GREEN! I also would like to express my thanks to everyone I came in contact with while I was at the dealership. Wheather it be a smile, hello or anything you all deserve credit. Again thank you to Tony and Josh.Sincerly,Bonnie I. Noll


Great Job

4.7
bwgrider on 09/17/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I just bought a new SUV from Greens. My sales person, Rick Eckstein, was extremely knowledgeable and very helpful. His no pressure approach was exactly what my family and I were looking for. Josh Park the finance manager was beyond professional. He took great time and effort to explain everything in full detail so that we fully understood all of the paperwork. This was by far the easiest and most pleasant car buying experience that My family and I have had. I will for sure be a repeat customer at Greens as long as this high level of professionalism continues.


buick regal

5
Debbie on 09/17/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My buying experience at green Buick Gmc was excellent. Glenn, Josh ans Sean made my experience terrific. I got the Regal I wanted and the lease payments were even lower than my previous lease on my G6


Green at Green

5
Angela on 09/15/2011

Customer Service: 5.0 Buying Process: 5.0

I just bought a used vehicle from Jamie Green at Green, and he was very courteous and helpful. He answered all of my questions and did not try and push me into getting something new or more expensive than what I was looking for. I will definitely return to Green for furure purchase of a vehicle.


My Green pickup purchase

5
FarmerSam on 09/14/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was thinking of a new pickup and stopped by Green G M C . It was to my amaxment that they had lots of trucks like I wanted !! My hardest choice was what color !! My salesman was Tom Baxter and was very helpful in my choice ! Since I choose black suggested paint protect and was good idea! He is very polite and the paperwork was superfast! was out driving in a jiffy! Very good dealership!


Audrey was great to deal with and I love my new truck. We...

5
timjoyce96 on 09/11/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Audrey was great to deal with and I love my new truck. We will be in the market for a new van soon and plan on coming back to Green and Audrey!!


We went to the dealership on an extremely busy Saturday...

5
Raceo _2000 on 09/11/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to the dealership on an extremely busy Saturday afternoon. We were greeted warmly and began the process. After a test drive of a 2011 GMC 2500,we began the negotiation on price and trade in value. We were treated with respect and after some give and take, we agreed on a deal that both sides were satisfied with. Curt Early on the finance side was able to get us financing that exceeded our expectations. We were then shown the vehicle top to bottom. I have bought at least 10 vehicles over the years and never has a salesman took such time and attention to detail. Jamie Green and Curt Early did a great job!


Mr Green did well for Green

5
Raceo2000 on 09/11/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We met with Jamie Green about a 2011 GMC 2500. He was great throughout the process. We had a great negotiation process and left with a truck we will enjoy for years to come. Hats off to to Jamie and Curt Early. We will be back.


Great dealership

5
Retired and happy on 09/08/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The experience I had at Green Buick was second to none. The employees are polite, conscientious, efficient and customer oriented. I have recommended Green Buick GMC to several of my friends as they look at new new 2012 LaCrosse. At other dealerships, time is wasted, but at Green, they completed the buying process with no stress to me and I was out driving my new car within an hour and a half! Awesome!


There was no pressure to buy the car. we took a nice...

5
cliff nice on 08/26/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There was no pressure to buy the car. we took a nice drive in the car. Dave is a good christian man . He answered all my questions. He made buying the car an easy thing to do Cliff nice


Our Denali fits our needs Perfectly! Our family loves...

5
DenaliXL on 08/23/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our Denali fits our needs Perfectly!Our family loves it.It was so refreshing to deal with you.No hype. No pressure. No B.S.My wife and I are impressed with their courteousand professional manor. Highly Recommended!


Dan "helped" us in our struggle to decide...

5
daxmak on 08/10/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan "helped" us in our struggle to decide between a $3000 car for my 16 year olds birthday and a $30,000 car for us. He was kind and honest helpful with outside of Green options and in the end we felt comfortable with the $30,000 descision. I know have 2 people in the car world I trust: Dan Anderson and my mechanic Gary (not at Green). If you are looking for assistance not pressure to buy and trying to make the best descision for you or your family I can only say please ask for Dan Anderson at Green.


Though we have purchased previous vehicles from this...

5
jp1731 on 08/08/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Though we have purchased previous vehicles from this location, under another dealership name, this is the first time we have done business with Green Buick GMC and have to say the experience was very positive. The entire staff there is very friendly, helpful and knowledgeable. Glenn rode with us on a test drive and fully explained all features of the 2012 GMC Terrain we were looking at( we had also looked at the 2011) ,and, before leaving the dealership, we purchased it by lease agreement thru GM(Ally). They worked quickly and efficiently to get the deal closed to our satisfaction. A quick trip to the service department to get any questions we had answered, but, which we are already very familiar with since we have brought our other cars in for service here in the past. The new car was washed and waxed and gas tank filled and with a few more explanations of the cars options and setting up of the personal available features with Glenn's help , we were on our way in about 3 hours. We are very please both with our experience there and our new 2012 GMC Terrain. We are and have been loyal GM owners(Buick,Pontiac,Chevy) for many years and do not see that changing.Thanks to the "Green team" for a postivie experience.


Audrey was amazing! I would buy another car from her! She...

5
khepler on 08/04/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Audrey was amazing! I would buy another car from her! She made the whole experience at Green wonderful! Would recommend Green and Audrey for your next car! From the time I walked in and explained what I wanted and how much I could afford, Audrey quickly found and priced a few options in my range and really made me not feel pressured and she was very professional! (And Henry in the service department is great and very friendly!)


Very helpful and answered all of my questions. Allowed...

5
willimack on 07/25/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful and answered all of my questions. Allowed me to think about the purchase, presented options and assisted to make the deal complete. Would recommend them to another person


This was the first time we bought a vehicle at this...

5
farmliz94 on 07/09/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time we bought a vehicle at this dealership, and were very pleased with how nice everyone was, especially, Audrey. Really nice little gal!!! We already told our parents, who will be looking soon, they have to go there, and as for Audrey!!! We love our Dodge Durango!!!


I'm extremely happy I went to Green,the service was...

5
Mitch3Style on 07/06/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm extremely happy I went to Green,the service was excellent and everyone was friendly. I had been to a couple of dealerships before going to Green but all they were worried about was selling a car right then and there. When I went to Green that was totally different. Audrey Leigh took time to try and find a vehicle that I would like. She didn't try to pressure me in to anything. She wanted me to be happy and wanted to help me find the right vehicle for me! Besides that the other dealers I visited weren't nearly as knowledgable or as friendly! She worked hard to make sure I was happy and got what I wanted and in the end that's what really matters!


Purchased from Green Buick GMC, a used Mitsubishi 3000...

2
raketa on 06/23/2011

Customer Service: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

Purchased from Green Buick GMC, a used Mitsubishi 3000 GT, as stated by sales person Trina and manger (Josh) himself, that vehicle was previously owned and driven by (Josh) the manager and that is sound and clean. They provided lots of maintenance records for the car (timing belt and water pump replaced within last 2000 miles), certified low millage, immaculately clean engine compartment, and vehicle was clean inside and out. After purchasing a vehicle and driving it home (150 miles), there was a antifreeze leak, and within next 200 miles timing belt skipped and engine was destroyed. Dealership just pointed the finger to the shop that replaced the belt and pump, and said that vehicle was sold as is. Pretty shady crew working there, unloading personal cars that they know are bad.I would never by a car from Green Buick GMC again, but I will at Lujak`s Auto Plaza (4 cars from Lujak`s and never a problem).


Working with Rich Perry at Green Buick GMC was a great...

5
JLS1 on 06/21/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Rich Perry at Green Buick GMC was a great experience. Through out the entire buying experience Rich was friendly, professional and never pushy. He did an outstanding job of describing the ins and outs of the vehicles and making sure he thoroughly explained all the functions and features. The experience that I had at Green was five star all the way through. The entire Green staff treated me with courtesy and professionalism. I would recommend Rich Perry and the entire Green Team to anyone looking to purchase a vehicle!


My experience with Green Buick was everything I expected...

5
bbens8 on 06/20/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Green Buick was everything I expected it to be. From my salesman, to the finance department, my every need was completely fulfilled. I will definitely be returning for the purchase of our next vehicle and look forward to dealing With Dave Arnold again.


From the time my wife and I walked into the dealership we...

4.4
r80961 on 05/29/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

From the time my wife and I walked into the dealership we felt comfortable and never pushy to make a decision. Ricardo did a great job looking for the appropriate vehicle that met our criteria. After a couple visits I made a decision to buy and the negotiation process was fair. The vehicle I purchased was priced right and they gave me what I wanted for my trade-in. I feel it was a win for me and hopefully for the dealership. Even when it needed some repairs to fix some mechanical problems they were very accomodating.I would recommend anyone to buy a used car from Ricardo.


Don Anderson was friendly, helpfull and understanding of...

4.4
timc49 on 05/26/2011

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Don Anderson was friendly, helpfull and understanding of my needs when I purchased a used Dodge Pick-up. I had a problem with it three days after the purchase and he and the dealership split the cost of the repairs (which they did not have to do) which I thought was very fair.


Ricardo was very pleasant and very easy to talk to. Very...

4.6
Green Robert on 05/19/2011

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ricardo was very pleasant and very easy to talk to. Very eager to help us, hopefully when we look for another vehicle he will still be around would work with him again, he did a great job! Thank you Ricardo for doing such a wonderful job, my wife is very happy!!!!!!!!


I GIVE GREEN BUICK GMC A GREAT RATING. 5 OUT OF 5! THE...

5
JesseLG on 05/19/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I GIVE GREEN BUICK GMC A GREAT RATING. 5 OUT OF 5! THE CUSTOMER SERVICE WAS AWESOME. DAN CAME TO SEE ME IN THE PARKING LOT BEFORE I EVEN GOT OUT OF THE CAR. HE TOOK MY NUMBER, ACTUALLY CALLED IT LESS THEN 10 MINUTES LATER AND WALKED ME THROUGH THE STEPS I NEEDED TO TAKE TO GET MY WHEELS! HE WAS AWESOME WITH MY MOM WHO CAME WITH ME TO BUY MY CAR. IIT ONLY TOOK TWO DAYS AND I GOT TO DRIVE OFF THE LOT. I EXPECTED A BIG DISAPPOINTMENT AND GOT COMPLETE SATISFACTION! MY MOM WANTS TO COME GET A CAR FROM GMC!


I have purchased several cars over the years, and have...

5
diedrichfam on 04/19/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased several cars over the years, and have NEVER had as pleasant an experience as I did with Ricardo at Green. He really is a rare find in a salesman. From the moment we started talking I knew we were going to be well taken care of. I'm a "get in, make a deal, and get out" kind of girl. I do a TON of research on the vehicles I have my eye on ahead of time and don't mess around when it comes to negotiations. With Ricardo, it wasn't "What will it take to get you in this car?", it was "What can I do to make you happy?". If Ricardo didn't know the answer to a question, he didn't pretend to know and guess. He always searched for the answer first before answering. That earned my trust. He made sure I was well-informed and comfortable before moving on. It was nice to feel like I could talk to him without worrying that ANYTHING I said could be used against me in the negotiation process. You don't have to be a 30 year car sales veteran to make a sale. It's my belief that if you follow the Golden Rule and treat others the way you would treat yourself, the doors of opportunity will always be open and people will continue to trust you with their business. I know Ricardo didn't make a mint off my purchase, but, by the time we left, you wouldn't have been able to tell whether he sold me a Pinto or a Porsche. Thanks for a great experience, man!


The service was fantastic! Everyone we dealt with was...

4.8
phillips621 on 04/19/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The service was fantastic! Everyone we dealt with was very friendly and they answered all our questions. Buying a car can be stressful and they worked very hard to make a deal with us that we were happy with. I would highly recommend them to anyone I know thats looking for a car!


Working with Chris Green was a pleasure. We were looking...

4.8
MDoeden on 04/04/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Working with Chris Green was a pleasure. We were looking for a vehile to replace the car my wife drives most of the time. We weren't sure if we wanted a car or a small SUV. Chris was very good at showing us several options and he made sure he took his time in showing us the vehilces and showing us their options. Chris was very patient and made sure we were satisfied with our selection. I would definitly work with Chris again and would recommend him to others who are interested in buying a vehicle from Green GMC/Buick.


My husband had been searching for a Chevrolet Tahoe for...

5
Wendy.Burns on 04/02/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband had been searching for a Chevrolet Tahoe for about the last three months. He went to Green Chevrolet in Davenport, Iowa where he met Tony Garcia. We were still shopping around and my husband did tell me he found one at the dealership. We went to the dealership Saturday afternoon and after taking the vehicle for a test drive with Kevin in tow. I was very impressed with the condition of the vehicle and the way it handled. We returned to the dealership at which time time we were able to work a deal with Tony and the manager. Kevin took all of my information for the credit check and Curt serviced the financial portion of the deal. I can honestly say it was one of the most pleasurable experiences I ever had. All three men were very kind, personable and took the time to explain all the details associated with purchasing the vehicle to include explaining the details of our option to purchase an extended warranty, which we felt was needed. Everything was explained in detail and we never felt like we were a burden to the assisting staff. Next to purchasing my home, I have to say this was the best experience involving a purchase I've had in a very long time. You have a very professional staff, and I will make sure I refer Green Buick GMC to anyone looking for a great deal on a vehicle. Go Green!


Audrey was really GREAT to work with, she had alot of...

5
AmbyMary on 03/30/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Audrey was really GREAT to work with, she had alot of knowledge of our 2011 GMC Terrain which we are so pleased. We had a GREAT experince with all of the people we met with! This was our first time visiting and really good , we were treated with respect and valued service!! We rate this with complete honesty! We went shoping on Sunday, and took our time to look at all of the vehiles and was so surprised on how many people visit on Sundays!! Never guessed that we would drive to the Quad Cities and drive home our new Terrain!! You will always have a great customer, and a return customer!!! I feel Audrey is the GREATEST sales person we have ever worked with! We have bought a lot of New vehilce in the past," Audrey it a TOP RATED STAR", Audrey God Bless You Sweetie, Keep Smiling, Keep Shining the sky is unlimited for you!! :) Thank You Very Much, AMBY & MARY JOHNSON


Fromt the minute I made my first phone call to this...

5
slarthur on 03/30/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fromt the minute I made my first phone call to this dealership, I was treated with the utmost courtesy. Ricardo was friendly, personable, and helpful. He went above and beyond to meet my schedule and my vehicle needs. He took the time to get to know me but was aware of my time contraints as well. In order to get me the best deal possible and meet my financial needs, he involved Eric Dresing, who was also courteous friendly and amazingly helpful. He spent a considerable amount of time researching the best possible options for me and my financing. He was able to secure an amazing interest rate for me and kept in constant contact with me to update me on his progress. Ricardo called me to find out when I would like to pick up my vehicle to ensure everything was prepared when I arrived. I was not disappointed. He was very thorough and reviewed every aspect of my vehicle and its options and features. Eric made a point to come in and thank me for my business and then I was introduced to an extremely friendly and helpful gentleman named Curt Early. He was helpful, informative and very knowledgable and had a wonderful sense of humor. Not once did I feel pressured or uncomfortable with information that was being presented. The dealership was clean, everyone was smiling and friendly and the overall atmosphere was just very positive and inviting. Ricardo was kind enough to take the time to introduce me to the Service Manager that I would be working with in the future. In the short period of time that I spent with Henry, I knew that his knowledge and expertise was going to be invaluable to me. Overall, this dealership and its employees have earned a very loyal customer. I have often wondered if good customer service was a thing of the past, the EXCELLENT customer service that I received throughout this entire transaction has renewed my faith!Thank you Gentlemen!Sincerely,Sharon L Arthur


Audrey was very friendly and helpful in our search for a...

4.8
jenllong on 02/26/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Audrey was very friendly and helpful in our search for a used car. She listened to what we were looking for and gave us many options to consider. She did her best to meet our needs and found us a perfect car! We are very happy with our purchase and will recommend Green and Audrey to our friends and family!! We also had a great experience with Curt. He went out of his way to help us and we really appreciate all of his work!


Working with Green Buick GMC in Davenport was really a...

5
felonix on 02/05/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Green Buick GMC in Davenport was really a true blessing for our family! This dealership was nothing like the shady stereotypical dealership where they only want your money. The dealer was very kind, helped us pick out a truck that suited our family's needs and worked to fit our financial needs. Also, they had a wide and unique variety of different vehicles, some of which we didn't even knew existed at the time!


I went to this particular dealership because I had...

5
Gary Kraft on 01/31/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to this particular dealership because I had purchased my prior automobile from Keady's and was so pleased with it. I purchased my 2009 Acura through Mr. Dave Arnold and was extremely pleased with him as a sales associate. I was also pleased with the ease at which the entire transaction was handled. After driving my car for several months I am even more pleased with this purchase. I can certainly recommend Green Buick to all of my friends and can do it knowing that they will get complete satisfaction. Thank you


My wife and I recently purchased a 07 Yukon Denali from...

5
brandijohnelias on 01/19/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I recently purchased a 07 Yukon Denali from Green. I have to admit this is the best car buying experience we have had so far... and I buy a lot of vehicles! I actually bought this truck the day after a heavy snowfall, the employees were still cleaning the vehicles and lot when I arrived. Audrey was very helpful and friendly... didnt mind standing out in the cold to clean the snow off the truck and go over the entire truck with me! She also didnt pressure me whatsoever which is something I take into consideration when buying a vehicle. There were a few things that needed fixed on the truck when I bought it... Audrey was very helpful and responsive to all my questions and concerns... mostly through email as that is my prefered way of contact. Curt was very helpful is the finance dept as well... he worked to get us a great intrest rate and got the payment right where we wanted it... I mean down to the penny! I had to beat him up a little on the warranty but in the end I think we both agreed it was fair for all! Paul in service was very helpful and really knows his stuff! He had all of my warranty issues fixed and fixed right the first time! Probably the best experience I have had with a service dept ever! I wish they were a little closer to where I live because I wouldnt go anywhere else for service! I really LOVE this Denali and our experience at Green was so good I dont think we will buy another vehicle from anyone else except Green from here on out! Thanks for going the extra step to help us drive home a great truck/suv at a great price! You guys and gals... RAWK!!!!


I originally contacted the dealership based on an...

4.8
RonLMoore on 01/10/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I originally contacted the dealership based on an internet search for a preowned Dodge Caliber. The response was quick but unfortunately the vehicle I inquired about had an offer on it. However the salesperson, Rich Perry, took the time to ask about what vehicles and options would interest me and lined up an alternative they were taking in on a trade(He did this through email and void of a high pressure approach). I made an appointment for a test drive and bought it on the spot. It was a local, one owner, PT Cruiser with low miles and all the service records, options I wanted and at a highly competitive price. The whole transaction from contact to keys took about 3 days. That was in November and I'm extremely pleased with my Cruiser and recommend both Rich Perry and the dealership without hesitation.


Audrey was a big help! She listened to my wants and needs...

3.8
BaileyJo on 01/09/2011

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 3.0

Audrey was a big help! She listened to my wants and needs and helped me find something that met my criteria. She was great. Due to other people I experienced while there was the only reason my overall experience was ok. If I had just delt with Audrey, Josh, and Chad it would have been GREAT! Josh Park also was great to work with when financing my car! He was nice and helped alot. Overall I would go back and buy my every future car from Audrey!


My experience with Green and Rich Perry was beyond...

5
lricker on 01/06/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Green and Rich Perry was beyond expectations. I am extremely pleased with the entire experience. Rich is an exceptional salesperson, he was very helpful and knowledgeable. I will recommend Green to everyone. Thanks Rich & Bravo!!!


As soon as we walked in the door Audrey was very helpful...

5
brandanadams on 01/06/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As soon as we walked in the door Audrey was very helpful and answered all of our questions with an honest answer, if she did not know the answer she was honest and said that she did not know but was more then willing to get an answer for us. She brought all of the information about the car we were interested in before we even asked for it. My wife really liked that she stayed with us the entire time of our wait for a loan approval. We also liked that at no time did she try to pressure us into anything we did not like or show interest in, she just layed all options out for us to compare and make a decision on. I have purchased 6 cars and 3 motorcycles from dealers and Audrey rated right at the top of all of our experiences so far. All of the staff that we worked with at your dealership were very helpful and friendly and made us feel welcome. We will for sure make your dealership one of our first stops for our next vehicle purchase.


My overall expectations were more than met by the...

5
setter18 on 01/05/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My overall expectations were more than met by the salesman, Tom Baxter. It was a great customer experience in that he provided me with a vehicle that was exactly what I was looking for at the price I was looking for. It was a quick and pleasant transaction and now I'm driving a car I love!!


Tom answered all of our questions and was extremely...

5
khumphries on 01/05/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom answered all of our questions and was extremely responsive to our needs. I will definitely use him again in the future. I was also pleased with the help I received from your service department when I got the Xzylon package. I look forward to seeing how it works.


Green buick and Tom Baxters customer service the best in...

5
egomez on 01/03/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Green buick and Tom Baxters customer service the best in the quad cities. They were very friendly and explained every detail of my purchase/lease options and all the new options that were different on my new acadia from my 07 acadia. They met the price I felt comfortable with and handled my purchase very quickly and efficiently. This is the 3rd vehicle I have bought from Tom Baxter. He is easy to work with and very knowledgable. I would definitely purchase another vehicle from him. The service department is also another reason I purchased my car there. The service department and Henry Traum are one of the best. I have used them in the past for my other vehicles I have purchased there. I've never had a bad experience with Green Buick, Tom Baxter, Henry Traum or the service department. I would recommend them to anyone.


Green is WONDERFUL! They worked with us and showed us...

5
skiinsmilee on 12/23/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Green is WONDERFUL! They worked with us and showed us plenty of options for different vehicles to suit our needs. They got us the car we really wanted in the end and really worked with us to get our monthly payments exactly where we wanted them. We actually got all the options we wanted on the car, plus even more! :) They are great guys and we don't want to buy a car from anywhere else!!!


Trina was wonderful to work with and would highly...

5
kglempke on 11/29/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Trina was wonderful to work with and would highly recommend going to see her if you are in the market for a new car. She made things easy to understand, was not pushy AT ALL and really took her time with us to make sure we were happy. We love our new acadia and will definitely be going back there next time we buy a car!


It was a pleasure to deal with Green Buick. Tony Garcia...

5
david reichter on 11/24/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasure to deal with Green Buick. Tony Garcia was our salesperson and we were very satified with the service we received. The price of the used car that we purchased was fair and we enjoy the mustang. Tony was very knowledable about the car and answered all our questions.


Glenn was very knowledgeable and explained many details...

5
Tina Ganzer on 11/22/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glenn was very knowledgeable and explained many details about my GMC Terrain as far as options. He called me to check to see how things were going. I would recommend anyone to stop and see Glenn when buying a new vehicle. This is the first time that I have worked with Green Buick GMC, it was a very pleasant experience. I especially felt welcomed when Glenn took us back to the service department and introduced us the your staff. Looks like a top-notch operation, thank you!Tina Ganzer


Tom Baxter was a pleasure to deal with. Very friendly,...

5
vijayerin on 11/15/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom Baxter was a pleasure to deal with. Very friendly, helpful and aims to please his customers. The dealership was very well laid out. In fact, this is the 3rd vehicle we have bought from Green and they always give us a great experience from the test drive all the way to finance. It was well organized and they were respectful of our time.


Ricardo was wonderful with respect to our visit and...

4.8
nhiggs on 11/14/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ricardo was wonderful with respect to our visit and purchase of a used truck. He genuinely cared about doing a good job for his company and also cared for us as consumers. He was very honest and caring! He stayed with us through the whole process, organizing and making sure everything went smoothly. You don't find that kind of attitude much in business, generally, today. We may need a new car in the near future and the person we want to talk with concerning this is Ricardo! If I were the manager of your business, I would certainly make sure that Ricardo is well taken care of and happy, so that he stays in your employ! He will certainly generate a lot of business and profits for your dealership.


I contacted the dealer and spoke to Mr.Baxter and asked...

5
tomboyd24 on 11/11/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted the dealer and spoke to Mr.Baxter and asked to speak to manager. Mr. Earlyand I explained my financial condition and down payment and monthly payment. He saidwe will work with you and see what we can do. In the meantime, Mr Baxter showed me a vehicle that was acceptable. With in 24hrs the deal was agreed to. No one couldexpect more from a Dealer,to satisfy a customer


My husband and I had a great experience dealing with...

5
lucylou_14 on 11/09/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a great experience dealing with Rich. I appreciated his friendly and genuine attitude. I also appreciated Kurt's experience and expertise while doing our financing. He seemed very knowledgeable and great to work with. We will definitely refer our family and friends. Thank you!


Loved dealing with Rich. Talked to him a few weeks ago...

5
kluett on 10/28/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loved dealing with Rich. Talked to him a few weeks ago and knew I had to come back and buy from him. Curt searched for a great financing deal and found it. Very pleased with the overall experience. Even bough Xzilon and Extended Warranty and I have NEVER done that before. I am an every 2-3 year vehicle trader so I will be back.


My son and I was driving through the car lot and Rico was...

4.6
Cindwa on 10/19/2010

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My son and I was driving through the car lot and Rico was walk around. We stopped and asked him if he had any car 6000 or lower. He was great dealing with. Very friendly. We ended up buying a car from him. He stayed with us through the whole process and had our new car ready to go home with us. We had one more place to check out. But with Rico out on the lot and pulling all stops we never made it to the other place. Thanks Rico Adam is happy with his new car.


I recently had a great buying experience dealing with...

5
aasvoboda on 10/16/2010

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently had a great buying experience dealing with Trina Hayslett, sales executive. Trina was very thorough while not pushy. She offered options during the purchase process but respected my decisions. Chris Green was also very friendly and professional. This was one of the best car purchase experiences that I have had. I was introduced to Paul Cheeks, certified service consultant, who explained the service department hours and customer shuttle service. Everyone that I met made me feel like I have been doing business with their dealership for years instead of being a first-time visitor.


the car was serviced as promised,quality vas...

5
Ed Hanson on 10/06/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

the car was serviced as promised,quality vas exceptionally good. Trina was exceptnaly great to deal with. So far the overall experience has been exceptnal.The price was in line with other dealers and did not have to haggle with them.I would recommend Trina to anyone looking for a car new or used.


Had a good experience buying a pre-owned car from this...

4.6
dzeewinslow on 10/05/2010

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had a good experience buying a pre-owned car from this dealer. They were not pushy but helpful and answered all of our questions. Took care of our requests. If you are looking for a pre-woned car I would suggest you try Green Buick and work with Tom Baxter.


They were great. They bend over backwards to help me...

5
sallyswan on 09/23/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were great. They bend over backwards to help me out, way beyond what anyone else would have done. I would definatly recommend them to everyone.Sales, service and fianance departments were all very friendly and helpful. I will definatly be back to buy my next car.


Great experience. Everyone was very helpful. I will buy...

4.8
bcadwell on 09/23/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great experience. Everyone was very helpful. I will buy my next car from Green's.I went in knowing what my trade in was worth and what I wanted to spend and they suggested the right vehicle for me. I wanted to go from a big V-8 to a small 4 cylinder and am very pleased with what I purchased.Thanks to all especially Trina.


Richardo had the vehicle waiting for us when we arrived. ...

5
gretchenwing on 09/19/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Richardo had the vehicle waiting for us when we arrived. He greeted us politely & was very kind to our children. Through the entire process he kept us updated on what the status was and offered us conveniences to help keep the children entertained. The price of the vehicle was within what we were willing to accept & there was a limited amount of back and forth to arrive at that amount. Eric that worked in finance was very outgoing & polite as well. We were very happy with the vehicle & with the service that was provided.


Duncan Williams is a very good sales person who treated...

4.8
schrobilgen on 09/15/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Duncan Williams is a very good sales person who treated us with respect and in our estimation he is customer orientated. We feel he worked to insure seller and buyer were satisfied with the outcome of his hard work. We especially like his approach for showing the details of the vehicle (seat controls, on star, gages, etc. etc). Trina became involved in the final stage of the transaction, providing additional customer service. At this point we will recommend the dealer and Duncan to friends and family who are interested in a new vehicle. We can only hope that the other functionals of the dealership will be as good as what we received from the sales division. Loras Schobilgen


Based on my experience with Ricardo, I will be...

5
jacob40 on 09/14/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Based on my experience with Ricardo, I will be purchasing more cars from Green Buick GMC. I am comfortable sending referrals to Ricardo. He treated me with respect. He worked extremely hard to find the right car for me. The experience of purchasing a car was a pleasant experience. I am very happy with my purchase. Ricardo, thank you for taking care of me! David Richards


Ricardo was friendly, knowledgeable, and very helpful. I...

4.8
catespeacewear on 09/13/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ricardo was friendly, knowledgeable, and very helpful. I would definitely recommendhim to anyone looking to buy a car. He explained the answers to all of my questions,and went above and beyond to make sure that I found what I was looking for. Actually,the whole dealership was a good experience, and I will return for my next car.


Recently purchased a Buick Rendezvous with the help of...

5
hawkeyebaby on 09/06/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently purchased a Buick Rendezvous with the help of Tommy Baxter. After having a baby, we decided we needed more of a family car. I called Tom and told him I was looking for a "Mom car" and two days later I drove away in my new car! He made everything very easy for us- and quick which was what I was looking for. As a new Mom I didnt have the time to really shop around and I knew I could trust his advice. I gave him information about my trade in over the phone and he had all the paperwork ready for us when we picked up the Buick. He even purchased us a Hawkeye outfit for the baby!! I am very happy with my Rendezvous, Tom and Green Chevrolet and will def. use them again someday when I might need to "upgrade" again! Thank you!!


Our experience buying a new vehicle was more pleasant...

5
irishlin on 08/31/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience buying a new vehicle was more pleasant this time than ever before with other dealers! ALL employees were friendly, knowledgeable, and very willing to answer all questions--if they did not know the answers immediately, they found a reliable source! I would certainly send anyone to Green Buick GMC---and we love our new GMC!i


I was looking for a point A to point B car. Bottom of the...

5
silverback1969 on 08/31/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a point A to point B car. Bottom of the price barrel, Ricardo helped me with what I was looking for, took care of me like I was still one of there 2011 Cadillac luxury cars buyers, not just a quick dollar, (but it was a fast exchange) In and out with a Nice car, I'm very happy. Thanks Ricardo, Mike and Donna, Davenport Iowa


I HAVE recommend this dealership to several friends, and...

4.6
ksknoke on 08/31/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I HAVE recommend this dealership to several friends, and Saturday a friend, bought a a Cadillac from Greene. I have been very happy with the service on my Cadillac DeVille and have purchased two Cadillacs previously from Trina Hayslett, who assisted my friend in her purchase. I will have Trina assist me when I purchase my next Cadillac - when I am ready to buy she knows what I want in a car, she finds the best vehicle available and gives me a fair price. I DEFINITELY will purchase from Trina again. When my vehicle needs service, Todd (especially), Henry, Paul and the other service technicians are GREAT to deal with. My car is fixed quickly, and the work is always satisfactory. The one time it was not, (turn signal was loose) the car was IMMEDIATELY fixed to my satisfaction. My Father was a mechanic and he said that Keady's (now Greene) did good work.


It was about 4:45 Pm on Wednesday 11 Aug 2010 and I drove...

5
toohappy on 08/27/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was about 4:45 Pm on Wednesday 11 Aug 2010 and I drove onto the Green Buick car dealership in my 1997 Nissan Sentra. It had, lets just say, a few issues but I was still given a descent trade in I was approached by Rich Perry and without a thought of the scorching heat Rich spoke to me about the cars I thought I wanted and then he directed me to a 2009 Toyota Corolla because he knew it was the car I needed. Rich took me to his office, done some checking with my credit and worked out a deal to be presented to the finance manager Curt Early. That was when I took a deep breath because it had been 13 year since I had last purchased a car so I thought I wouldnt hear anything back until the end of the week. Well, little did I know that the financing, title transfer, license transfer, basically everything accept insurance is handled by the car dealership. When Curt called me in for signing the purchase agreement my APR and monthly payment was one thing but because Curt is an over achiever I was called 12 Aug 2010 and he had found an even better APR and lower payments. Curt was the gift that just kept on giving. By 7 or 8ish I was driving off into the sunset in my 2009 Toyota Corolla and what a way to spend a dinner hour. I have told everyone Ive about the Green Buick GMC experience and I am attending a family/friend outing tomorrow and will do a complete commercial. Thanks be to God and to Green Buick GMC.


Glen Baker and Green Buick were recommended to us by our...

5
leeshir7805 on 08/27/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glen Baker and Green Buick were recommended to us by our daughter and her husband who had purchased new cars from Glen previously. We have only lived in Iowa for past 3 years after being in other states for 33 years, but normally buy Buicks and always GM products. Dealing with a new auto dealer can be a trying experience , but we couldn't have been more pleased with the treatment we received. We never have had such a thorough explanation of the features of a new car we purchased previously.


After looking on the internet and then finding the car I...

4.6
mycuteshihzu on 08/24/2010

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After looking on the internet and then finding the car I was looking for 150 miles from my home.I then called Trina and we talked and she inspected the car called me back and gave me info, all the information she gave me was accurate and I do appreciate that. We were pleased with the experience at the dealership and also with the help we were provided with with the Sirius radio. Perhaps we should have been given a car with at least 1/4 of a tank of gas the low fuel light was on but were given directions to a gas station that was close.I also appreciated that the dealership is dog friendly.Each and every person I encountered was friendly and helpful.I would recommend this dealership to others.I would not hesitate to drive the 2 1/2 hours again to purchase another vechile from Green Buick and Trina Haysleet.


There were 2 reason we have sdwitched dealers. The...

4.2
larry erling on 08/19/2010

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

There were 2 reason we have sdwitched dealers. The former dealer's service personnelseldom seemed to appreciate our many years of business . We were never greeted with a smile or a "how are you"?" Our daughter purchased a car from Tom Baxter 10 yrs. ago and she was always pleased with the personnel at the service center. Todd Woods is the person she calls for her appts.We have known Tom when he first began selling cars. He helped me turn in mylease car and I purchased a 2008 G6. A few days later we purchased a new 2010Sierra. My husband is handicaped and Tom helped him find the truck for which he was looking and also helped him with details of operation OnStar,etc. We are very pleased with all aspecets of purchasing vehicles from Tom.


Over all good costumer service. Got a good trade and even...

5
schmidtld on 08/17/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over all good costumer service. Got a good trade and even went back to pick up something I forgot in the traded vehicle. The car I purchased has a very comfortable feel and has alot of bells and whistles. The staff treated me very well and made sure I had all the information I needed for the vehicle purchased.


Wonderful experience! Green Buick GMC had the most...

5
nestewart on 08/06/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful experience! Green Buick GMC had the most superior customer service I have ever received when purchasing/leasing a new vehicle. They truly put the customer first. Friendly, easy to work with & very accessible each time I contacted them via phone. Highly recommended!


Glenn did a great job. He took the time to find me the...

5
nae514 on 08/05/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glenn did a great job. He took the time to find me the vehicle that fit my needs and my price range. He even went to my home (crossing the 74 bridge), to make sure it would fit in the garage. Thanks Glenn!!! It took some time to get the 2nd key for the Mazda, but it's all good now. Thanks Rick.


Both Glenn & Rick made our shopping experience for our...

5
Dgerber on 08/01/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Both Glenn & Rick made our shopping experience for our new vehicle a pleasant experience. We were treated very fair and without any hassles. Glenn was great in taking care of all the details that had to be handled. We will recommend both Glenn and Rick to others.Thanks again for a great experience in purchasing our new vehicle.


Ricardo was very helpful on our first visit to Green on...

5
jswopers5 on 07/31/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ricardo was very helpful on our first visit to Green on Saturday, the 17th of July. My daughter and I test drove 3 cars that day. I came back with my husband on Wednesday, the 21st and Glen helped us out. He was great! He gave us all the details on the Durango we were interested in, looked up the car facts, and did the same with our trade in. He came up with several options for add ons and payments and stayed late to close the deal. He took us over to the service department and got us set-up with the preferred owner program and explained all the perks. He helped us clear all of our personal belongings out of the trade in.(I hadn't planned on making the purchase that evening and had not done this at home.) Curt, the finance man, was very pleasant and helpful as well and we kept him late too. Glen set up our appointment for the xzilon protection and called with different options for arranging to drop off the durango and pick up a rental. The gentleman handling the rental was wonderful. I will be having my oil changed at your dealership because I was so impressed with the entire staffs friendliness and the positive and prompt service I received. I am sorry to say that in the past, a dealership is not a place I tend to look forward to visiting. The people at Green have changed my expectations and I look forward to our continued relationship. I know people are more apt to relay any negative experiences they might have, but I am very happy to give you this positive feedback.


I enjoyed purchasing my Enclave from Glenn....he was very...

5
tswhite on 07/30/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed purchasing my Enclave from Glenn....he was very helpful and professional. I really like the Service Department! They are very friendly and clean! My husband purchased his Buick Lucerne from Green as well. We are very pleased with our salesman and service. Thank you!


Awesome! Great experience - Rich did a great job! I...

5
aprilfoolsbaby on 07/24/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome! Great experience - Rich did a great job! I have no complaints. Very polite, calls back when says he is going to and very honest. This is my first purchase with Green and I am very happy. I especially liked that Rich wasn't trying to go back and forth between us and other customers - that has been my experience at Lujacks....It was refreshing to work one on one with Rich without interruptions....


Rich was very helpful and a super nice guy to work with. ...

4.8
rickjonna on 07/23/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Rich was very helpful and a super nice guy to work with. Rich and Chris made sure that we were satisfied with our Outlook before we took possession. I would definitely recommend Green GMC Buick to others. We had a positive experience, and we would definitely go back to Green for our next vehicle. Thanks Rich!


Late on a very hot, muggy Saturday afternoon, Glenn was...

5
barblynch on 07/22/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Late on a very hot, muggy Saturday afternoon, Glenn was the essence of patience as we looked at several vehicles. He said he was there for us as long as we needed him, which impressed us. We did end up buying a 2011 Buick Enclave and have been very happy with it. Glenn had helped me previously even though I didn't buy a vehicle at that time, he was very nice and didn't make me feel bad that he had gone to that effort to help us, which is why I asked for him this time. We have taken our cars to this dealership since 2005 when we bought a Buick and a Cadillac. We have been very impressed with the quality of the service department and the friendliness of the people we've dealt with.


We were greated by Rich Perry right away. He showed us...

5
CarolSW on 07/20/2010

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were greated by Rich Perry right away. He showed us exactly what we were interested in and after test driving it and getting price, we decided to purchase the SUV. Rich showed me where to go when I came back for the Xzaion and introduced us. We have never had a salesman take the time to explain a car like Rich did. Thank you for taking the time to do that. It saved us a lot of time trying to figure everything out. We would definately recommend Green Buick GMC and Rich Perry to all our family and friends.


I was unhappy with the high pressure attitude, not being...

4
melba14 on 07/11/2010

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I was unhappy with the high pressure attitude, not being allowed to test drive the vehicle for longer than 15 min. with a salesman present. I wanted to sleep on the decision but was talked out of it. the salesman was concerned about was moving a vehicle. He stated several times that that was Green's philosphy, 'to move vehicles'. After i was finally given a moment alone to express my concerns regarding the vehicle/financing/etc. with my spouse, we agreed to the sale. With that said, upon agreement of the sale everything from there went smoothly. The actual transaction went smoothly and Tom was helpful in weighing all our financing options. The mention many times over to fill out this survey too was too much.


over all i was very pleased with the people i worked with...

5
dirtttk on 07/11/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

over all i was very pleased with the people i worked with at greeen on the buying of my new truck. they worked on things with me to get the deal i wanted. both tom and curt were the best to car people that i have worked with on buying new trucks. they worked on things as if they cared about me as a person not just another sales for them. if i buy another car or truck i will give them a very good chanse to sell me one. thank you tom and curt. i am very pleased with the job you guys did for me.


Tom Baxter, I just want to tell you how I enjoy my...

5
patta on 07/06/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom Baxter, I just want to tell you how I enjoy my experiences with you on July 5th 2010. You help me so much in finding the right car that I wanted. (and I love you for that). I'm enjoying my car very much,Thanks to you and Curt Early you guys made my day!Tom I must say you are the best sale dearler in the quad city !!!If anyone looking for a new or used car and need a outstanding sale dealer I recommend TOM BAXTER!!! And there excellent finance department.OMG!When you there buying a car ask Tom for a cold one!(diet soda).Thanks,Pat R.


This was my first time purchasing a car, either from an...

5
Lolly Ludtke on 07/04/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time purchasing a car, either from an individual or a car dealership. I was concerned about being treated with respect and honesty. At Green's I was greeted and put at ease immediately. All my questions were answered to my satisfaction and Chris Green was extrememly helpful in assisting me to find a vehicle with the features I needed, and in the price range I had available. I felt no pressure to have to purchase without feeling completely comfortable and informed. I did take time to check out some other vehicles at other local dealerships. I returned to Green's to make my final purchase because I felt Green's worked the hardest to find the vehicle of my needs, and Tom Baxter and Chris Green work diligently to fit it into the budget I had available. I would definetly purchase vehicles there in the future and recommend them to family and friends. Sincerely, Lois M Ludtke


Very happy with our first-time experience at Green Buick...

5
mandbk on 07/03/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with our first-time experience at Green Buick GMC. John Thomas was excellent at addressing our questions over several vehicles and didn't pressure us one way or the other, allowing us to make our own decision. Though our trade in was less than stellar condition ;-), we were given a more than fair offer. Chad handled all the financial aspects proficiently and in a clear, concise manner. Next thing you know, we are driving our new vehicle home. Everyone of the staff there was friendly and helpful. Thanks so much!


Glenn was very helpful in finding me the exact vehicle I...

5
saboldu on 07/03/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glenn was very helpful in finding me the exact vehicle I was looking for at a reasonable price. He is a very courteous salesperson. I had a long way to travel and he had everything ready for me for the purchase. He was able to show me how to use the special features of the vehicle with ease. I would highly recommend him and will plan to come back in the future.


Tom Baxter and Chris Green were extremely accomodating...

5
edjones99 on 07/01/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom Baxter and Chris Green were extremely accomodating and very easy to work with. I have purchased a vehicle from Tom before so I specifically looked for him when my husband saw the vehicle on their lot. They allowed me to take it home for my husband to drive and were negotiable on the price and value of my trade. The service I received from the dealership and from the sales people was top notch!


we had a pleasant transaction with the guys at...

4.6
schillig on 06/29/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

we had a pleasant transaction with the guys at greens,nice,friendly. we was only on the lot a few minutes and tom came to talk to us, We had been a few places before that and never seen a agent. They could have explained the extended warrenty better, we felt we were overcharged because we thought everything was included in one price and the gap ins. was an extra $600.


I went to Green GMC after seeing a car online. The car...

5
southerland_l on 06/29/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Green GMC after seeing a car online. The car was exactly the way they described it online. Glenn was very knowledgeable about the vehicle and took me on different types of roads so that I could get a feel of how the vehicle would drive. He showed me the carfax report and the 125 point inspection performed by the dealer to ensure the car was in excellent condition. He is a great salesman, who listens to his customers and does not pressure them into making a decision. This was my first time purchasing a new car. It was a great experience and I love my new car!


From the minute Trina introduced herself I felt...

5
Roxiem on 06/28/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the minute Trina introduced herself I felt comfortable and not pressured. She was very knowledgeable of the vehicles we test drove and took the time to explain everything about the the vehicle before we even put it in gear. She worked with us and was very patient, eventhough it took me two days to make up my mind and to get all arrangements in order. Thanks for making my car-buying experience enjoyable.


Both my husband Wayne and myself were very impressed by...

4.8
krainz on 06/26/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Both my husband Wayne and myself were very impressed by the way we were treated from the day we pulled into the parking lot. Five years ago we purchased a vehicle from John Keady Dawson who was just bought by Green. We looked for a car at several dealerships prior to going to Green. Ricardo came out to meet me the first day I was there and was very professional, friendly and informative. The car lot had the car we wanted, but if it they would not have, Ricardo offered to see if their Illinois location would have had one. We both like our 2010 Chevy Impala and plan to tell our friends and family what a great experience we had.THANK YOU RICARDO ELNIMEIRI.


Tom is and excellent salesperson. I would recommend him...

5
jsaxton on 06/26/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom is and excellent salesperson. I would recommend him to anyone. The finance department was also very nice. The customer service this dealership gives is just great! I would recommend the service department to anyone. Linda their cashier also gave me good customer service.


Very friendly and helpful, We are getting all of our...

5
sbethheckart on 06/26/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and helpful, We are getting all of our vehicles from Green Buick. They are very easy to deal with. Our salesman, Dave was wonderful to work with! He made the process simple and made sure we understood everything he did! Thank you! We are very happy with our Buick Lucerne and when we get a truck in the future, it will be from Green Buick!


$13,868

Mileage: 91805

Color: Blue

Transmission: 6-speed Automatic

Body Style: SUV

City: Davenport, IA

Engine Type: 1.5L I4 16V GDI DOHC Turbo

Contact seller for price

Mileage: 13728

Color: Red

Transmission: Automatic

Body Style: Pickup

City: Davenport, IA

Engine Type: 6.6L gas

$49,999

Mileage: 11174

Color: Black

Transmission: Automatic

Body Style: Pickup

City: Davenport, IA

Engine Type: 4 Cyl

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