Granger Motors

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.6 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.7


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Fantastic experiance

5
Jim P on 11/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently purchased a New, Leftover 2016 Dodge Journey from Bill McAtee. The Journey was just what we were looking for, and Bill showed us all the bells and whistles. All the folks at the dealership were friendly, and made my wife and I feel very welcome. 2 thumbs up!!!!


Easiest purchase ever!

4.5
Susan R on 10/18/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

My husband and I had been shopping for a new tow vehicle for our trailer. We saw a vehicle on their website and contacted them via their Internet Sales. The price was very attractive but we got stuck on our trade. We decided to take our trade up to see what we could get and to see the truck. We were very impressed with the truck and eventually arrived at a reasonable price for our trade. We had our paperwork signed and sealed within an hour. The sales process could not have been easier.


The easiest car buying experience I've ever had

5
Nicole on 10/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the 2nd time I have purchased a vehicle from Eric at granger motors the process was so easy and fast the best experience I have ever had and would definitely purchase another vehicle there.


ramman

4.7
Ramman on 10/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Fastest and most helpful truck buying experience I have ever had . Very helpful and good price. Will buy from them again! Already suggested to several friends to check Granger motors out.


Granger Motors is a great place to car shop

5
Lorrie on 10/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been searching online for the right vehicle and Arin was great about emailing me and keeping me updated. When I went to Granger he was awesome about showing me the car and explaining everything about it. Arin then started the paperwork and worked magic with finances to keep me close to my budget. Everyone was a pleasure to work with.


Granger Motors

5
Joe R on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Granger Motors made my truck buying experience extremely easy and seamless. The staff was very knowledgeable, helpful and personable. Granger Motors made me feel like a valued customer. I look forward to working with them more in the future. I would recommend Granger Motors to anyone that is searching for a vehicle.


Great Experience!

4.7
Jeffrey on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Andrew...the best. Honest, quick, and straight forward. Everything was as promised and the vehicle was clean and very nice. Purchase process only took 30 minutes. I would highly recommend Granger Motors!!


Granger Motors

5
Angie on 09/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent experience all around! I recommend this dealer, and would purchase from them again in the future.


2016 Cherokee Sport

5
Todd E. on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best new car buying experience I've had. No pressure.


Decent Buying Experience

3.7
D Van Pelt on 09/23/2016

Customer Service: 3.0 Buying Process: 4.0 Overall Facilities: 4.0

We live in Nebraska and recently purchased a 1 year old Honda Civic from Granger Motors using the internet. The dealership represented the car fairly and they gave us a good deal. We are very pleased with the car itself. Two items we had come to expect from other dealers and were disappointed with not receiving from Granger Motors were that we received only (1) key Fob and these are expensive to replace. Also the Civic only had about a gallon of gas in it when we drove it off the lot. This made the dealership appear cheap. In over 30 years and many separate purchases of cars from other dealers, this was a first for us...


Definitely Recommend!

5
Tricia on 08/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After doing a few months of research on vehicles and having conversations with other area dealers Andrew from Granger Motors listened to what I wanted in regard to vehicle, options and $$. I felt he did a great job mirroring my buying style and made it work for me. It was fast, easy and a good experience. I'm done with bigger dealerships! I would definitely recommend Andrew and Granger Motors.


Purchased 2016 Ram 1500 Sport

4.7
Chris on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

While they may not be the fanciest of dealers to choose from in the Des Moines area, they make up for that and then some by having better sales and giving more for your trade-in. The car buying process was very smooth and easy with no pressure sales techniques. I personally worked with Andrew Pendleton whom was very prompt and worked hard to get me a great deal! Will definitely buy from them again in the future.


Granger Motors

4.8
Larry T on 07/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I recently purchased my second vehicle from Granger Motors, and would give them my highest endorsement. Although I live in the Des Moines metropolitan area, they make the drive to Granger well worth the effort. The staff is FANTASTIC, and their customer service is absolutely world class.


Recently purchased a 2006 Chrysler 300C AWD

4.5
TMD on 06/22/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We bought a used car from Granger Chrysler approximately 2 weeks ago for my son who recently graduated from High School. We had what someone might call a major break-down, the alternator gave out! Towed the car back to the dealer after less than 8 hours of driving of the lot! I called Eric (our sales Associate) first thing in the morning and I stopped out at the dealer ship to discuss options the following options.The service team identified that the alternator had failed, Granger's team then decided to replace the alternator! When I returned to pick up the car, the service tech reviewed the repair ticket with us and then said, "Sales has take care of the cost"! No real hassle, I didn't even have to ask or demand that something be done! Very personalized service and customer support! I will use Granger for next time I need to shop for a new or used vehicle.


Wonderful people!

4.7
Wade E. on 06/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The best testament to a business is whether or not you would refer them to family or friends. There is inherent risk if their experience doesn't live up to their expectations after you've told them how great it was. I have already recommended Granger Motors to two friends looking at purchasing a vehicle in the near future, so well done Granger Motors! Eric made me and my family feel comfortable and there was never a time I felt pressured about anything. They capped it off by having me work with Mike Anderson for the financing. He has kids so had some toys in his office for my 5 year old to occupy himself with while we did the paperwork. Thanks Mike!


A Place That Will Go Out Of It's Way To Help You!

4.7
Jeep Lover on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I chose Granger Motors because I was tired of dealing with the large dealerships. I knew what kind of vehicle I was interested in and worked with Erin (internet sales) to arrange a test drive. After changing my mind a few times over the course of three days, I ended up with the vehicle that suited me best. They were very patient with me through the whole process. Erin's exact words were "We want to put you in the vehicle that is right for you and for you to be happy." I will definitely be returning to Granger Motors for future vehicle purchases!


Trust and confidence

5
Steve K. on 04/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I appreciate all the time Eric gave us. He was cheerfully helpful - providing information without pressuring a sale. We thank him and Mike A. for a purchasing experience that included confidence and trust.


# 1 Car Dealer in Iowa

5
Urbandale Denny on 04/18/2016

Customer Service: 5.0 Buying Process: 5.0

Several years ago we purchased a vehicle from Granger as well as my Dad and found this dealer to be a wonderful place to purchase a vehicle and would recommend them to anyone. Extremely professional and very friendly people from the Dwayne who was our salesman to Mike who handled the financing everything went very smooth from start to driving home with our new car. We will use Granger for maintenance exclusively as we have done in the past and was very satisfied with the service we received.


Salesman

5
AJ on 04/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently worked with BILL McATEE.. He is a great salesman that is concerned with customer satisfaction... Was a great fella to work with....


GREAT SERVICE

4.5
Deanna Buchman on 03/30/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Granger Motors is a Great place to do business with. I shopped around for a car, found that Granger Motor was the best place to give me Best Deal on a Ford Focus~ also Awesome Customer Service. Steve G was great to deal with on buying my Ford Focus, the rest of the Granger Motor Staff was also a pleasure too. I will be a returning customer!


Will not purchase a vehicle anywhere else!

5
nessk07 on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great customer service, fast, and friendly! I highly recommend Granger Motors!


excellent

5
Gene Juvette on 03/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

everyone was helpful and courteous Financing available at a very good rate as well.


Awesome all around

5
balmlylobster on 03/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Because of my credit I thought I would never own a new car. I started looking after our main vehicle was totaled. I went online and saw Granger Motors and thought I would give it a chance. I am so glad I did. Everyone there was so nice!! John Matthews was on top of everything. We emailed back and forth and when I finally went in to test drive, I signed the papers that same day. With my credit I knew my interest would be high but they were able to get it down by 8% compared to the company I was going through online. Robin Kluesner in financing was awesome. The only thing I wish I would have done was to get GAP. I would recommend Granger Motors every time.


WOW! Very impressed with the staff !

5
Cowboys fan Darrell on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very impressed with all staff at Granger Motors! Hats off to Pam! Went in searching for a blue RAM> Sure enough they had one like I was looking for!! Before the day was over I was the proud owner of a blue dodge RAM! Price what I was looking for, no salesperson harassment, just pure small town honesty, which means a lot to me when making a big purchase like this! Pam did a great job finding the extras I wanted to personalize my new purchase! Love the dealership and my new blue Ram! Thank you Granger Motors! Cowboy fan Darrell


Great Salespeople

5
C. Henderson on 02/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salespeople were very friendly and helpful. A lot of dealerships they are pushy, but not at Granger Motors. I found buying the car for my son a pleasant experience for both of us. It was the first time my son was buying a car from a dealership and he was excited about it. He was very pleased with how everything worked at Granger Motors. I know that I will gladly buy cars from them in the future.


Awesome Recepionists!

0
Mary Diesburg on 02/08/2016

Amanda is very friendly and attentive. She has a great personality and goes above and beyond to help people!!


Worth the trip

3.7
Something About Mary on 02/04/2016

Customer Service: 5.0 Buying Process: 1.0 Overall Facilities: 5.0

Arin our Salesman was fantastic. He went the extra mile to make everything work. He was personable, stayed open late and even came in on his day off. He was easy to work with and really listened to what I wanted. I didn't appreciate the finance guy. I kept getting told everything was fine and approved but I didn't get my rate and payment details until closing. Of course at that time the rate was higher than anticipated. The finance guy acted like a salesman. I could see his sales pitch coming a mile away. He started with the sales pitch instead of the loan details so I was irritated from the beginning. Even if what he was selling was good, I wasn't going for it because of his approach. I don't want to be "sold" to. I want to be "spoken" to.


Great Receptionists!!

0
Andrea on 02/04/2016

Amanda always does a great job with scheduling and taking care of all my vehicle needs. She is always very informative and very very polite!!


great experience

5
Renee on 01/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I started my car shopping online and Granger Motors had just what I was looking for. Andrew contacted me and we had a lot of emails back and forth. He was very helpful and professional and once I decided the Ford Edge was for me, we went to Granger to see it in person. I LOVED IT! Probably one of the best rides I've ever had. The entire process was very fast and we drove out of there with our new car. Andrew was the best (not to mention he's a Hawkeye fan!).


Great place to get the car you want

5
DonnaW on 01/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found the help I needed and the car I wanted to purchase at Granger Motors. The whole possess took less than 6 hours. From the time I heard from my mechanic about my old car and the finding of my next car on Granger Motors web site only took about an hour. It took about an hour to get my old car from the mechanic to Granger Motors to be used as a trade in. The rest of the time was used at the dealership as they processed my paperwork and loan. Everyone I talked to was extremely helpful and made the whole experience very painless.


Great dealership

5
Teresa on 01/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was in search of a Ford Flex in a certain color with specific interior and options at a price I would consider. Found one 500 miles away, Granger Motors. I emailed the salesperson, Arin Jackson in hopes they still had the vehicle, he quickly replied. After several emails, phone calls and questions we had a deal. Arin was extremely patient with all my concerns. My husband and I begin our journey to Granger on New Years Day. Arin text me that night to make sure we arrived safely. The people at Granger Motors were so friendly and helpful with no pressure. I received emails from Arin, Zach Westrum the Director of Operations and Tim Westrum the owner a few days later thanking me for the business. They were a pleasure to work with, great folks!


Great Experience, Great Price, No pressure

5
WellsFisher on 01/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

By far the best dealership I worked with. They answered all my questions and the ones they didn't know off hand, they took the time to get me an answer. There was no pressure to move forward. Straight answers and easy to work with. Would highly recommend Granger Motors to anyone looking to buy. Loved that I could see their bottom line while shopping on line. My biggest gripe with other dealers online was having to "call to get pricing." Why would I want to call to get pricing when I am shopping online. By far the best and most user friendly online shopping experience as well.


Quickest and best experience I have every had.

5
Kari S on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found my car online and communicated online with quick response. I went in that evening and walked about with my vehicle in just about an hour. Andrew was great to work with!


THE BEST DEALER i HAVE EVERT DEALT WITH

5
Bill on 12/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dwayne was great!! Went window shopping on black Friday started off in Ames then Boone stop at Granger Dwayne listen to what I wanted and he said they had one. Went and thawed it out (if you remember we had about an inch of ice that night) then told me take for a test drive that was about 2. Took for short drive and fell in love stopped back and asked if I could take to Grimes and show the wife. His answer was sure we close at 6.The follow Saturday went back in and we made the deal I could not refuse. Mike Anderson made it so easy and painless in doing the paper work. I bought many vehicles that the paper work was like buying a high pressure time share. I WOULD RECOMMAND EVERYONE THAT WANTS TO BE TREATED RIGHT GO THERE.!!!!!


Repeat Buyer

5
Cheryl on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Granger Motors has been our dealer of choice for many years. I recently was ready to purchase a different vehicle after driving my Jeep Commander which was also purchased from Granger Motors for 7 years. Harold was very helpful along with Tim Westrum in finding me the vehicle I wanted when they didn't have one on the lot. I purchased a 2015 Dodge Durango Citadel. I love it!! Granger Motors has been a dealership with high integrity and honesty in everything they do. I would highly recommend them to anyone looking to purchase a new or used vehicle.


great place

5
terryda on 11/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

been looking for a new vehicle for a while, been to several dealership and also on their web pages, granger motors seemed to be cheaper then any other dealership in the metro, so i went to granger motors to look at ford trucks found 3 that i liked and one thing about when i was out their looking was not pressured by sales person, she listen to what i was looking for, went back 2nd time and looked again at ford trucks and ram trucks this time test drove the ford on the 1st visit, 2nd visit drove a ram, after working with Pam on both visits, i ended up buying a 2016 dodge ram 1500 instead of a 2015 f150, got better deal on the dodge, every one that helped me out there was nice, friendly, and they listened instead of trying to sell you something that you didn't want, i would advise if looking for a vehicle new or use go to granger motors they will treat you right, this was my 1st time buying a vehicle from granger motors and it won't be the last, have to check it out, won't be sorry


Happy Town & Country Owners

5
HappyOwnersOfNewMinivan on 08/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased a new Town & Country Touring -L minivan last week, and we could not have been happier with the product or the process. The salesman (Eric Balk) was very knowledgeable and made the process very smooth and quick. The business manager who worked on our financing and the extended warranty did a fantastic job and even included our middle school aged children, making the process a teachable moment about how finance and credit work. We felt appreciated and comfortable during the entire process and not pressured at all. We purchased a used vehicle here 8 years ago and have been happy with their service. After a second purchase at Granger Motors last week (new vehicle this time) we were just as happy and will definitely return the next time we are in the market for a car. Thank you Granger Motors!


Could not ask for anything more

5
Brian W on 08/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am curious regarding the review "do not buy a jeep from this place". There was no backup or justification for this person's rating. I found the sales process to be as smooth as possible. Trent Muhlenbrook is great and Steve Gee makes it all go perfectly smooth. This is the second Jeep I have purchased from Granger, and cannot imagine going anywhere else. Worth the short additional drive.


Granger Motors Review

5
Judy-Ann on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2015 Dodge Journey. It was a suprisingly amazing experience. Gordan (sales agent): didn't waste my time. He found the exact car I was looking for, brought me in and the entire event was seamless. He was extremely pleasant to work with. Finance: I feel terrible because I cannot think of the finance guy's name but he was really good. He spoke quickly when he needed to and went more slowly and in depth at the appropriate times. He was friendly and I felt confident that everything was covered when I had left. I was also impressed because everything was timed so well. The car was ready for me to test drive when I got there. While I did that they evaluated my trade-in. After the test drive I was escorted to the finance office. By the time I was done signing my life away my new car was cleaned, filled with gas, and ready for me to take it home. I have told everyone I could how wonderful my experience is and I am glad that we would will be servicing our vehicle there and we are planning to use Granger for any future purchases. Thank you all so much for a wonderful experience.


Great experience with Granger Motors

5
Mary on 06/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had an excellent experience at Granger motors with Gordon Becton, first via e-mail and later in person. They were kind and fair in their dealings on all levels.


Very Relaxed, no pressure

5
AAAWIN on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Always friendly and willing to help fit our needs!


I AM IN JEEP HEAVEN..............

5
NEW HAPPY JEEP OWNER on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

(First, I would like to respond to the Review "do not buy a jeep from this place". There was no backup or justification for this person's rating.) My experience was wonderful. I originally wanted a used Jeep because I didn't think I could afford a new one, and did a lot research with pricing, etc. I decided to go to Granger Motors for the first time. Dwayne was very professional and personable. NO SALES PRESSURE. I decided to test drive a new Jeep Wrangler and it was "Love At First Sight/DRIVE". The price was lower than all the other dealerships I researched. The purchasing process was smooth. Received fair price for my trade-in, my new Jeep was prepped and I drove off the lot in blessed elation. I have never been happier purchasing a vehicle than from THIS team. Old Cliche, but it really did feel like family. I highly recommend visiting Granger Motors if you are in the market for a used or new vehicle. A+++++++


Granger Motors Rules

5
Onie M. on 05/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had just purchased another van at a different dealership & had problems. They didn't deal with my problem and after 3 days I went to Granger Motors. What a difference! They found a van that worked great for me, plus they have a 3 day happiness guarantee. If you're not happy within 3 days of buying your vehicle they take it back. Wish I had gone there first. Totally great experience.


Worst car buying place ever! STAY CLEAR OF THIS PLACE!

1
truthbetold on 05/12/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

STAY CLEAR OF THIS DEALER!Went to buy a new jeep and the dealer was more interested in telling us he had sold car for 25 years than helping us.He was a true blooded con artist!The dealership looks like an old shed from the 70's ... I kind of felt like we were in a horror movie and an man with an ax was going to come out and attack us from one of the creepy buildings on the lot.Salesman knew nothing about the vehicle we were interested in and had no care to even find out answers of our questions.BAD PLACE TO EVEN CONSIDER LOOKING FOR A JEEP!


Granger Motors and my 2015 F150 Rock

5
Handi-Racker.com on 05/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have been dealing with Granger Motors for years and have bought a number of new vehicles from them. Like a fine wine they just keep getting better. John and Albert did a wonderful job helping me order my F150 and keeping me in the loop, of its arrival. They helped me get top dollar for my trade in and Albert even came and picked me up to to get my new truck. Great service!!! Thank you Granger Motors and Ford for an Awesome Truck. A side note. An online inquiry to another dealer was not responded to till my new truck was nearly built and delivered. Granger Motors AAAAAAA++++++++++++ other dealership fffffff-----------------------------


false advertising/poor customer service

2.6
tcb053 on 05/07/2015

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

I bought a Dodge Durango from them. Within the first few months it was in the shop. Factory recall. My Durango sat there for over a month. Now when i decide to get a second vehicle i went to their website and found a few trucks i liked. all the trucks that were for sale (used) had written above them, Power train warranty in big bold letters. When I clicked on them to view the vehicles it said in small print, this vehicle does not qualify for powere train warranty. Which is it? I called and talked to my old salesman Harold and asked him about it. He said none of them had the warranty. I asked him why then did it say otherwise on the advertisement? He said he noticed it before and said something about it. I said that is a bad tactic and false advertising, he agreed and said he would make a call and then hung up on me. I will never do business with this place again!


Love my new-to-me Jeep Liberty Limited Jet Edition

5
William McKean on 03/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Within a few hours of contacting Granger Motors through cars.com (minutes actually, in "real time"... I sent off the information around 10 or 11pm and got a phone call the next morning right at 8 am!) I heard from Andrew regarding my inquiry. Since I had only begun the process of shopping for a used Jeep Liberty, I figured that the one on Granger's lot would be sold by the time my bank had financing ready. Andrew and his sales manager told me not to worry, they'd gladly hold onto the Jeep for me until the bank was ready! I was truly astounded... The truck is perfect! When I showed up to check it out, Andrew had it all shined up and ready to go. It is hard to tell that it's 3 years old and not fresh off the showroom floor. Even though it was a busy day on the sales floor, Andrew, Ray, and the rest of the staff had us satisfied and out the door in my new Jeep in very good time. This has truly been one of the best car-buying experiences I've had! I've already recommended Granger to a couple of friends who are looking to trade-up for a new car. Many thanks to you, Andrew! :^)


Best car buying expierence ever

5
Debbie & Don Decker on 03/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've purchased many cars throughout my lifetime but this was by far the best and quickest to date. My husband & I had been car shopping for about a month looking to replace his vehicle with no luck. Everything we looked at was either a piece of junk or overpriced to the max. I came across Granger Motors website and figured I'd go ahead and fill out an application thinking that with my not so perfect credit we'd get denied. To my surprise 2 hours later I got a call from Andrew asking me to call him back. When I spoke with Andrew I was clear that my credit was not great, told him how much money I had to put down and how much I could afford in a car payment monthly as I already have one that's almost $400 a month. He advised he's see what he could do. Within a few hours he called me back again to tell me we were approved but the original car I was looking at wouldn't meet their standards so he found a Ford Edge he thought we'd like. My husband and I looked at the car online that night and the next day I called Andrew to tell him we'd be out that night for a test drive. When we arrived Andrew was waiting with the car running and warmed up (never has this happened before I thought). We were also surprised as what we saw online was a 2008 Ford Edge but what was waiting was a 2010 Ford Edge. He explained that when the finance department ran our credit they ran it for the 2010 not the 2008. We test drove the car and were not in it 5 minutes before I looked at my husband and said I want this car. We returned to the car lot, advised Andrew it was what we wanted and within an hour we were driving away in our new vehicle. The experience with Granger Motors was by far the easiest, best, quickest car purchase I've ever had. Andrew was outstanding in his customer services/sale job. He didn't try to push us or tell us lies like so many other car lots do. He was also very friendly and easy going. We met with Ramon the business manager and also experienced great customer service as he explained the steps to us in a manner we could understand and answered all question with knowledge of exactly what he was doing and how to help us. We are so pleased with our purchase and if/when we're in the market for another vehicle Granger Motors will be our go to place as well as being referred for anyone we know looking for a good vehicle with good, no pressure sales people. Thank you Andrew and Ramon for doing a great job, we sincerely appreciated your help. Debbie & Don Decker - Des Moines, Iowa.


Best Dealership I have worked with

5
jwiljtown on 02/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought two cars from Mark Cresta in the last couple of years. He is very easy to work with, finds us the exact car we are looking for and the price is always what he says it is going to be up front. The finance process was painless and service dept is quick and easy.


Honda CRV

5
ALEX on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My fiance and I purchased a used Honda CRV from Granger Motors in Feb. of 2015. We were a little hesitant with purchasing a Honda from a dealership that is not a Honda Dealer but after talking with the service and sales department I had not reservations. Their life time power train warranty put my mind at ease. The biggest thing that I can mention is that 3 days after purchasing the CRV we got a 9 inch crack in the windshield. Granger Motors didn't ask any questions. They got my car in the next business day, replaced the windshield for FREE and provided me with a rental for FREE until the windshield was replaced the same day. Amazing service and my favorite part was that the dealership has a small town family feel. Prompt return of phone calls and actually car about you and the car that they are putting you in!!! Very impressed.


GREAT SALESMAN

5
Phyllis on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great saleman that Steve Gee is. He was not pushy but kept us well informed about the car.We were quite inpressed. before we left he explained all the features of the car. That meant alot to me. Great job Steve.


Great Salesperson

5
Jane G. on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve Gee is the only person I want to buy a car from. He makes it pleasant, fast and he listens to what I want in a car then shows it to me. I have brought cars from Steve since the 90's. He always greets you with a smile.


Happy Customer

4.8
brian on 02/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went out to granger looking into a ford f150 I was very happy with every step taken during my purchase with Steve Gee I spoke with many employees during my visit and was able to get a affordable loan to help with my purchase. I would recomind this dealership to family or friends. Very friendly respectful and understanding people I would come back again if I ever need another vehicle.


very positive trustworthly employees

5
Brian Wedo on 02/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went looking for a new truck and Steve Gee helped me. He found one searching and had it delivered here for me with everything I asked for was very easy to work with and very willing to help me apply for a loan as well. I wouldn't go any where else if I were to need another vehicle down the road. The employees were very understanding and helpful I enjoyed the service I was given.


Mark Cresta goes above beyond! makes process easy!

5
Pam cooper on 02/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Will definitely go through Mark Cresta for our future vehicle purchases.have recommended him and will contimue do so!


Honest, Friendly Service!

5
C Wright on 02/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks to Robin Kluesner for making my experience at Granger Motors positive! It is a pleasure to deal with friendly, honest service representatives.


Great service, a very honest dealership very clean

5
Robin Kluesner, Salesman on 02/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Salesman a woman shopping on her own and didn't feel like I was treated fairly.


2014 F-150 Lariat

5
Lowell Sheehy on 02/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently came in and worked with Pam Jenkins. She did a great job with helping me with finding the truck I was looking for. I would highly recommend her to anyone looking for a vehicle.


2012 Fusion

5
Travis on 01/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dwayne was a great person to deal with! I would certainly deal with Granger motors again.


buick regal purchase

4.7
Connie on 12/18/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I am thrilled with Granger Motors. living on fixed income. I had a hard time deciding in purchasing a new car was a good choice. But I had a super salesman.Dwayne. he was always there to awnser.my questions.After I bought the car.i realized I had left something behind in my trade in.. I called Dwayne.He brought it to the house for me. Big shout out to Granger Motors also for makeing the numbers work. And the Dollor amount they gave me for my old Regal. I would recommend them to anyone.Already have some friends headed that way .a After the first of the year Merry Christmas to me.


Excellent service for out-of-state purchase

5
Nicholas Laird on 11/17/2014

Customer Service: 5.0 Buying Process: 5.0

I am very pleased with my recent transaction with Granger Motors. I purchased a vehicle from out-of-state, and Zach Westrum did an excellent job of making the process as easy and swift as possible. Zach was very responsive to all questions and requests regarding the vehicle, including taking detailed pictures of the body and undercarriage, as well as arranging shipping. Zach and the rest of the Granger Motors team made what could have been a difficult transaction quick and pleasant, and I highly recommend them for both in-state and out-of-state purchases.


Great place to do business.

5
Lou Lemke on 09/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Granger Motors is a great place to do business. I purchased my "new" used Jeep recently and everyone there was extremely helpful and professional. They made sure that I understood everything about my new Jeep and all the paperwork etc. Several team members followed up to make sure I had everything I needed and to check if I had any questions. I would highly recommend Granger Motors to anyone who is looking to buy a new or used vehicle. I was a great experience doing business with these folks.


My recent F-150 purchase.

5
Former Chevy owner on 09/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I really appreciated the ease of shopping and then buying our new F-150 at Granger Motors. My email inquiries were replied to quickly, the purchase was very low pressure, and everyone was helpful and knowledgeable.


A great experience!

5
Gearhead76 on 05/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just purchased a new Ford F150 from Granger Motors and the buying process was effortless! I went to Granger because they had the features I wanted in a Ford F150 and at a lower price than all the other Ford dealers in the area. I didn't have to spend my whole day there and I got what I wanted and not what the dealership says I can get! Plus, they didn't low ball me on my trade, which is a major bonus! Dwayne was very helpful and made me feel right at home. I have bought cars from them in the past and everytime it has been a pleasure to be there. I will recommend Granger to everyone I know!


My buying experience at Granger Motors . . .

5
Jim Ford on 05/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After looking at the vehicles on the lot, I talked to Pam and Trent about the specific features I was looking for. Within a day or two, they had exactly what I wanted. All the people that we worked with during the entire process were professional, honest and nice. The process was painless and efficient. Great business people!


A Great Dealership and great staff

5
LoDeene Glawe on 03/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a new Jeep Wrangled from Granger Motors. They were very helpful and courteous. I traded my vehicle there for the new one. My previous vehicle, a Jeep Commander, had also been purchased there. They treat their repeat customers very well. They have an excellent repair area . I highly recommend Granger Motors.


Great car - very competive prices!

5
Lori on 03/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I originally came in to look at a car I had found online only to be told that it had been sold the prior night. I asked about a 2013 Hyundai Sonata I saw in the lot and John Matthews was very helpful. I took it out for a test drive and loved it. As others have mentioned, there was NO back and forth haggling over the price of the car or pressure to make the purchase NOW. After returning home, I did some more research on that car and was satisfied that the price they were asking was VERY competitive. John was very knowledgeable and professional. Before I left with the car I was shown the service department, where/how to contact John in the future with any questions and he even helped to get my phone linked up to the Bluetooth system in the car. All in all a very positive car buying experience!


Used Car

5
Karen67 on 02/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I did a lot of research for the Charger I wanted. Checked out at least 15 dealerships and none compared to Granger Motors. Their prices are very competitive. They explain every detail to you. If you have questions, they get answers. They are great and I would recommend them to any one that is looking to buy new or used.


Found the vehicle I wanted on-line

5
Urbandale couple on 01/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought the car I found on-line on a very cold day, but the service could not have been warmer. It was not an easy day to make a sale, but Mr. Balk was most obliging. This was the type of vehicle I had been looking for, so it was not difficult to make the sale. I would definitely check out Granger Motors when I need another car.


Great Dealership

4.7
Warren on 01/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Tim Westrum and his team have always been the greatest to deal with. I recently purchased a new Ram 1500 truck. This was the 5th vehicle I've purchased from Granger and all have been a great experience. I've always gotten straight-forward responses from staff and was taken care of at every step of the purchase process. I'd recommend Granger Motors to anybody wanting to purchase a Chrysler, Jeep, Dodge or Ford product.


Great Service

5
KWStoll on 12/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All the staff along the way of our car purchase were great! I highly recommend buying a car there.


Good people to deal with

5
Farmboy on 06/30/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jon and Albert made this our best buying experience by far. No High pressure tactics, No take it or leave it type dealing, a positive experience from start to finish. Jon was upfront about everything as we went through the buying process. We have had the car only a month but so far have been very happy with our purchase. Thanks again to Jon and Albert for a great car buying experience.


Very Pleased

5
Happy Buyer on 06/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought a 2007 Dodge Durango through Pam Jenkins and we couldn't be happier. Pam was very nice and patient with us. She treated our kids as if they were her own grandkids. We agreed on a price with very little hassle and absolutely no pressure. Pam was a pleasure to work with through the buying process. When she couldn't be there on the day we picked up our vehicle, Steve Gee stepped in and was very friendly and professional as well. The whole process was quick and efficient and we love our new vehicle.


I would recommend Granger Motors to everyone. They are...

4.8
pkeenan238 on 02/19/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would recommend Granger Motors to everyone. They are so friendly and honest. We have no credit rating but they got us a very good rate and fair priced extended warranty compared to the one we just purchased a month ago at a different dealership. Better coverage at $700 less. We will to continue to purchase our vehicles there. You can't beat them.


Worked with the internet sales. The experience was...

5
Ankacks on 06/17/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with the internet sales. The experience was extremely good. We were treated well and the staff was very accommodating. There was no pressure or big sales pitch. Everything was positive. We had lots of contact ahead of time and weren't surprised by anything.


This was a very good car buying experience. They had a...

5
bobmorton58 on 05/21/2011

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a very good car buying experience. They had a large selection of the type of vehicle I was looking for. The saleperson, Bob, was friendly and was gave me a good deal. I will definitely go back to this dealership the next time I am looking for a car.


We are new to the central Iowa area and have enjoyed the...

5
edithbj on 02/02/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are new to the central Iowa area and have enjoyed the commercials for Granger Motors on TV. When we decided to trade our vehicle in we went to your online site to see what you had available. Seeing something we were interested in we drove to Granger and talked with Robin Kluesner. We felt it was our lucky day. Robin was very personable and so helpful. We purchased a vehicle thru him. He was great to work with and we certainly would look to him in the future for any of our automotive needs. Bob and Jone Meredith


Everyone was extremely friendly and helpful as soon as we...

5
bvandusseldorp on 01/21/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Everyone was extremely friendly and helpful as soon as we walked in the door. The other dealerships that we have been too wouldn't welcome us as we walked in, we would have to go look for a saleman. It was also hard to get any help after they knew we were looking for a pre-owned car instead of a new vehicle. Granger motors was more then willing to help me find just what I wanted. The salesman that worked with me, eric, was great!! He really cared about making sure my experience was a good one. It was like buying a car from a friend that you could trust! I would recommend Granger motors to anyone!


Granger Motors and Albert in particular, were wonderful...

5
jrh2 on 01/16/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Granger Motors and Albert in particular, were wonderful to work with. I got a great price and truly excellent customer service. It was the most pleasant buying experience I have ever had. I would gladly recommend them to anyone and look forward to doing business with them again.


Albert Schmidt was great to work with. Albert was very...

5
mkeller on 12/12/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Albert Schmidt was great to work with. Albert was very friendly and really seemed sincere and trustworthy with the information he provided. He was also very prompt about returning email replies and voice mails. We actually completed most of our deal on-line through email, which made it very simple to pick-up our new vehicle. I feel like I got a great deal and walked away from the dealership feeling proud of my purchase. Granger Motors provides great service with a smalltown feel. I highly recommend Granger Motors to anyone in the market for a new or used vehicle. I will definitely visit them again.


I use Granger for upkeep on both of my cars. They've...

5
rayj on 11/16/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I use Granger for upkeep on both of my cars. They've always given me a fair price for their services and have alerted me to any other repairs that need to be made.When Robin sold me my new car I was impressed with his knowledge of the vehicle and his attention to detail. He made sure that I knew all I should know before I drove it off the lot. Without a doubt, the best experience buying a car ever! Excellent customer service!


i was very pleased with the salesman and the finance...

5
TracyAdam on 10/13/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i was very pleased with the salesman and the finance department. Everything went very quickly and smoothly. It was a very good experience. The salesman was right on the ball after I sent in an email request on the vehicle I was looking at and then he took all my necessary information to get the ball rolling on getting me financed for the vehicle I was inquiring about. The finance people were very quick on the approval process and the paperwork was done very quickly and efficiently. I was approved within just a couple of hours and my payments were kept within my range i was looking for. Overall this was the best experience I have ever had when it comes to buying a car and I would recommend Granger Motors to my friends and family any time.


Great Dealership with fair prices. Personnel very...

5
sweers on 10/05/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Dealership with fair prices. Personnel very helpful and are very willing to go the extra mile that made my experience very enjoyable. I was looking for a late model F150 pickup and had stopped at all the Ford dealerships within a 50 mile radius. Granger Motor had the pickup I wanted at a price I was even happier about.


This is the second vehicle that we have purchased from...

4.8
suesp on 09/01/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the second vehicle that we have purchased from Granger Motors and both experiences have been very pleasant. We plan to do all servicing at Granger - where we have had very good service on our Ram pickup for the past three years. Hope that our experience with the newest member to our family will be as enjoyable.


Still has the feel of a "small town dealership"...

5
JDP on 08/03/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Still has the feel of a "small town dealership" interested in customer service and customer satisfaction. And it's locally owned! The best of all worlds. I would highly recommend Granger Motors to anybody who is looking to purchase a new vehicle.


Pam, my salesperson, was very easy going and...

5
jmerritt on 07/29/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pam, my salesperson, was very easy going and non-agressive. She was not your typical car salesperson in that she did not put a single ounce of pressure on us. The truck is spotless with only 3 tiny rock chips in it, low miles and $3,000 under book value. My wife and I drove it for a whole hour and they didn't care at all. They went above and beyond by even trading my 4 wheeler and a trailer to help get the payments lower. The best part of all, the truck comes with a lifetime powertrain warranty. The paperwork signing was quick and easy. I was in and out in under 15 minutes.


I have dealt with Granger Motors in the past and am...

5
butch niebuhr on 07/29/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have dealt with Granger Motors in the past and am familar with Pat Graney from Perry. I would hope Granger Motors would keep a presence in Perry in the future and not move their operatin from Perry.Thanks for the deal, I was very pleased with the whole process.Butch NiebuhrPerry, Iowa


Ben has been great to work with even after a little...

5
mcerka on 07/25/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Ben has been great to work with even after a little hiccup with my credit application. He volunteered his time on a Sunday to make sure that I was taken care of. I will definately tell my friends and family to talk to Ben, he has been more than helpful!


I had a great experience at Granger purchasing my 2010...

5
ktrytten on 07/09/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Granger purchasing my 2010 Focus. Got everything I wanted including the price.


From the time I pulled on the lot till I drove off in my...

5
Darwin Willett on 07/01/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I pulled on the lot till I drove off in my 08 Commander I was very satisfied.Everyone I came across asked me if there was anything they could do to help.It made me feel like everyone there really cared.Albert made the whole transaction seem like he knew what I needed and he would do whatever it took to make it happen.His pesentation on all the bells and wistles was above and beyond any thing I expected.It has helped us get in and enjoy our new car almost imeadiatly.We could not have done that without the extra time he spent with us.I left with the feeling that I could contact him any time with questions or concerns even if it didnt have something to do with our puchase.All in all it was a great day!


I saw the car I liked on the lot, checked it out online...

5
ccoffin on 06/26/2010

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I saw the car I liked on the lot, checked it out online and contacted the online sales rep. Albert was very personable and not a pushy salesperson. He took the time to show me the features on my car since I have never driven a Jeep before. Very positive experience!


We needed a second vehichle and we have been through some...

4.6
wlcoop on 06/25/2010

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We needed a second vehichle and we have been through some tough financial times. All other dealerships have pushed us aside. Not Granger Motors. My husband called in, the information was taken over the phone, and we were approved before we ever got to Granger Motors. You even had a car that was perfect for us! We were able to drive the car and did a little bit of paperwork and the car was ours. Thank you for being there for us. It has been a pleasure doing business with people that truly care and you have gained customers for years to come. It is obvious that Granger Motors care about people. This is exactly what we needed. We also needed a chance. All of the words in the world cannot tell you how appreciative we are. Our experience was excellent and we are truly blessed to have found such a wonderful dealership with caring employees. Our sincere thanks to Robin, Trent and Rob. You are the best!Sincerely,Warren & Lynn Coop


I am very happy about the way we were treated by Albert...

5
larrrybettis on 06/14/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy about the way we were treated by Albert and by the finance guy. Would recommend to anyone. I started online and got great service from Albert in his replies. The vehicle I orignally wanted was not available and he selected a vehicle that met our requirements. Very happy!


Had a wonderfull experience and would recomend this...

4.8
Dkamp1957 on 06/12/2010

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Had a wonderfull experience and would recomend this dealer to anyone. They allowed they to test drive the vehicle as far as I needed. They seemed very concerned to show me various items where rust starts since the pickup was from Michigan, to verify that rust had not started in these areas.


Absolutely excellent experience! Albert and the entire...

5
Big'Un on 05/21/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Absolutely excellent experience! Albert and the entire staff were very friendly and helpful. No high pressure sales, just great service. Albert took a lot of time to go over the vehicle with me and addressed any concerns I had. The vehicle itself was in great condition and the lowest price I could find with those options. I checked everywhere; Ebay, craigslist, autotrader, etc at any distance. I will not hesitate to send friends and family to Albert and Granger Motors.


thoroughly enjoyed how albert treated me online and kept...

5
BruCrew on 05/18/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

thoroughly enjoyed how albert treated me online and kept my interest in Granger Motors. He stuck to his word and found a very good home for my trade which was important to me. Very nice man who was fun to visit with both in person and online. I would highly recommend you visit Albert online and Granger Motors.


I did quite a bit of research and found the best price at...

4.4
Frank Green on 04/22/2010

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I did quite a bit of research and found the best price at Granger Motors. I also recieved a $3500 rebate that I wasn't expecting. The auto for life program is a bit vague and I don't see myself ever being able to take advantage of it so I couldn't give a "great" score on overall expirience. It seems like it could be easily voided.


Harold was very friendly and courteous. He listened to...

4.8
sharonr on 04/10/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Harold was very friendly and courteous. He listened to what I wanted and helped me check out a total of five cars before I found the right one. He took the time to give excellent customer service without being pushy. He is one of the best car salesmen that I have met and should be commended for putting the customer first and making the experience a very pleasant one. Please tell him that I said thank you very much.


Pam Jenkins and Granger Motors have always treated me...

5
Dan England on 04/07/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pam Jenkins and Granger Motors have always treated me fair in my deals on New vehicles. This is the 2nd new vechile I have purchased from Pam. What I really like about the sales style from Pam and Granger Motors and that you deal with the Sales Person and not turned over to a Sales Manager who high pressures you trying to get you to buy now. Pam gives you a couple of days to think about offer if your not ready to do something today and then follows up to see what other info is needed to make the sale. I'm a person who shops&compares what I feel is best value for me. The service dept is great-always completing the service work on my wifes car in a timely manner and correctly. They always have answered any question I have before I leave the service dept.


Bob listened to what we wanted, stayed within our budget...

5
lmitchell on 04/05/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob listened to what we wanted, stayed within our budget and found us the perfect van to meet our needs. Granger offered large selection without the big dealership hassles. No tricks, just straightforward honesty. We were told by big city dealers we wouldn't find what we were looking for in our price range, that we would have to compromise. That was not the case at Granger Motors. We will buy from Granger again. Thanks Bob!


I am currently a college student with little money. ...

5
bluesklues4800 on 03/26/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am currently a college student with little money. Granger Motors helped me to find a car in my price range and with a good quality. I was able to get my car without any problems and it has run great for the past 2 years and continues to do so. The sales men were very helpful and always going out of their way to make me feel at home.


Very friendly & easy to work with. From picking out the...

4.4
s&ddiaz on 03/22/2010

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Very friendly & easy to work with. From picking out the vehicle to the financing. It was the first time I had to borrow money to buy a car & I was pretty nervous & unsure about doing it. They made it pretty painless to get the financing & we got a fair rate.


The sales rep that I worked with was excellent and I felt...

4.8
olbshirl on 03/16/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The sales rep that I worked with was excellent and I felt like he did all he could for me. I would highly recommend him and Granger Motors to anyone that is looking for a new or used car. I will go back to Granger Motors in the future for any of my vehicle needs.


I have purchased several new vehicles from Granger...

5
scott.dirks on 03/15/2010

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased several new vehicles from Granger Motors. The sales staff is the best I have ever worked with. Service after the sale is also great. The service staff works with you if it is an oil change, factory recall or repairs.They do there there best to get it done in a timely manner. They have gone the extra mile to make the vehicles they service and sell. It is my dealer of choice.


$8,900

Mileage: 110196

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Granger, IA

Engine Type: 3.6L V6 24V GDI DOHC

$35,888

Mileage: 78504

Color: White

Transmission: Automatic

Body Style: Pickup

City: Granger, IA

Engine Type: 8 Cyl

$10,588

Mileage: 96028

Color: Black

Transmission: Automatic

Body Style: Sedan

City: Granger, IA

Engine Type: 4 Cyl

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