Gosch Ford

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.6 Friendliness: 4.7 Pricing: 4.4 Overall Experience: 4.4


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Disappointed

1.4
Ricky on 07/06/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

I sent my son out to this dealership only to find out that they were rude to him i know personally. That the old management would not put up with this kind of customer service


Good Staff

5
Sam Shoemaker on 04/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve and Gary were very helpful and to the point .


Beyond Excellent!!!

5
Marilyn Robinson on 04/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Best Dealership in California Friendly effecient helpfull would recommend to any one that is purchasing a vehicle


Best Place to Buy

5
Vern Jones on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

REAL EASY TO DEAL WITH I have bought a car from STEVE A FEW YEARS BACK.Gary was very helpful


Outstanding Experience

5
kimberly deitrick on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I received excellent service and a great deal on my new vehicle. Everything was explained to me in great detail before making my purchase


Great Experience Here!

5
Andy Bennett on 03/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fantastic service. Adam Smith and Jake Forsberg made this a great experience.


Very good buying experience

5
LOYD DANIEL on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a very good experience. Maurice is a very knowlegable and helpful man.


Awesome purchase experience

5
Thomas Lariviere on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

HAPPY WITH THE PURCHASE, MY SEVENTH FROM GOSCH FORD, PLEASE WITH THE MANAGER STEVE KNAUSS AND THE SALESMAN MAURICE DIAB.


Understanding your need on your vehicle.

4.8
Mustang07 on 02/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I baby my 2007 Roush Mustang all the time and to know that Gosch Ford did the same was just awesome. The recall, oil change and battery service was done in a shorter time that was estimate they even hand wash my Mustang, thanks Daniel.


Great Customer Service

5
aaron gonsalves on 02/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ryan smith was a great sales rep.he made us feel comfortable and listened to what we had to say about what kind a vehicle i was looking for .he was great with my family and was very pateint .id like to thank ryan for all his help and will send more customers his way .


Excellent Treatment

5
ERNEST HERNANDEZ on 02/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THEIR GREAT SERVICE AND ALWAYS TREATED ME WITH THE BEST RESPECT AND ALWAYS GET ME GREAT DEALS


Excellent customer service.

5
Frenchie on 02/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

excellent customer service. Very pleased access the board. Will recommend Gosch to all my friends who are looking to buy a car.


Best Buying Experience

5
meliton reyes on 02/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

is was excellent good custermer service i wiil came again to by anther car here


friendly, helpful people

4.2
George75 on 02/02/2016

Customer Service: 3.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 4.0

very nice folks, the only issue was getting them to phone me back to let me know how many days to keep the vehicle and what was wrong. All work was warrantied and very happy with the solution.


Definitely Recommend

5
Randy Green on 01/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great! Wonderful people that take pride and their work! Definitely will recommed others to come to Gosch Ford.


Fabulous! Once AGAIN!

5
Julievol22 on 01/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I absolutely love doing business with them. This is the second vehicle I have purchased with MAURICE DIAB. He can truly do miracle with the help of the great sales/finance team working there they, once again, made my dreams come true. HIGHLY RECOMMEND! AAA+++


Amazing Experience

5
vALERIE BOGROFF on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

EVERYONE WAS VERY HELPFULL AND NICE. THEY WORKED WITH ME AND WAS A GREAT EXPERIENCE


Outstanding!

5
MARK GRAY on 01/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very nice people very helpfull,met all my needs,a pleasure to work with.


Enjoyable buying experience

5
APRIL VAN NESS on 01/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchasing with Gosch Ford has been a painless experience. Both my husband and I enjoy working with Chad and Jake.


Great Impression

5
Christine Harris on 01/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Justin was very knowledgeable. He made me feel very comfortable


Easy to do business with

5
Jeff Joye on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It's always a pleasure to do business with the Gosch Family!


loved it

5
Ronald Smith on 12/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found that experience easy, no pressure from the sales staff.


Comfortable experience.

5
John Schuyler on 12/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a repaet customer and always come back to Gosch Ford because I get treated good and receive a excellent deal.


Great Service

5
Lori La Shure on 12/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Robert and David were excellent! I had a wonderful experience. .


No pressure

5
Frank Garcia on 12/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent experience, very pleased with the manager Steve Knauss and the salesman Maurice Diab.


Very Professional

5
Sean booth on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very fast and great service! i buy all my ford from here i recommend every one to come see Gosch ford in hemet and see david and bill your in good hands.


Helpful Staff

5
Elizabeth Rose on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good experience. Extremely helpful and laid back. .


fantastic

5
Kristie Miller on 12/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone bent over backwards to put me in the HHR that I wanted and they couldn't have been more attentive to my needs. Jake Forsberg was the main reason I came in because I briefly spoke with him a year ago about a completely different auto and told him I would come back when I was ready and would ask for him and luckily he was still here.. Jake, Chad, Steve, and everyone else treated me with such kindness and respect we also had fun during the whole process. I can't praise them enough and I thank them so very much.


Enjoyable Experience

5
susan kunz on 12/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we had a great experience with rancho for we bought a vehicle andwere un happy and they gave us an opoortunity to take it back and get another one great job by darin albin and dana clark they were awesome


feeling like family

5
Alex Galvez on 12/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

He was very good to my wife and my Kids, new the product. We took delivery today and will be back when we need another Vehicle.


Best of the Best

5
Mary Jane Laureano on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best experience buying a car. Worked with Terry and Connie in the past when purchasing a car they are great very knowledgeable and nice. Thank you both!!


Awesome Experience

5
Chris Whittington on 12/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John was awesome! Very professional, and courteous. We told him what we were looking for and that's exactly what we are driving home in!


Great Impression

5
nico Pompeo on 12/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great we did it all thru tex and got the truck i wanted, Michele and everyone was great.


Highly Recommend

5
dan on 12/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Top notch service. Friendly and courteous. Would recommend. Thanks!


Great, easy and smooth transaction!!!

5
Sam Pennock on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pleasant experience. Very helpful and smooth transition.


Best of the Best

5
conrad noriega on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we had a great experience and it went so fast we found a Edge right away, just what we were looking for, Michele and Mike did a great job, and Keith made sure everything went quickly, and we love our new Edge.


Satisfied Customer

5
Christopher Payne on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Marty was very pleasant and knowledgeable, friendly and professional. The staff are all very professional although we started at 11:30am and it's approaching 9pm!


Pleasant Experience

5
Joe Rhodes on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very pleasant, glad we came to Rancho Ford...they really made it happen.


Best Buying Experience

5
Sandy Rogers on 11/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a very good experience...quick and painless, unlike other car buying experiences we've had.


Very Professional

5
Robert Almeida on 11/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great sales experience, very helpful, would recommend time and time again.


Definitely Coming Back

5
Emily Wang on 11/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ryan Smith. Was very helpful looking forward to working with him in the Future.


Best of the Best

5
Cameron Webb on 11/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything went very smooth and done very professionaly.


Great Service

5
Dona Little on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We came in looking for a car to fit my budget and found one. Great service! .


Exellent secvice great facility

5
Michael Asche on 11/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Justin Mascolo was very informative with information we asked and helped us find a reliable car with great value. It was greatly appreciated that he helped with this decision.


Very Professional

5
Jeremy wier on 11/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this is the 4th vehicle we have purchased from gosch ford and the experience is always a pleasure!! thank you for everything!


Thanks you very much!

5
James Wanderscheid on 11/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ryan was very professional that is why I came back. The whole team that helped was great.


Very Comfortable

5
felipe luquin jr on 11/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Spenncer and Justin were very courteous and friendly


Very Pleased

5
Yolanda Mendez on 11/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Crystal got me a great deal once again!! this is my second Purchase In one month and i am Very pleased


Wonderful place to buy

4.8
Teresa Alexander on 11/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Excellent experience, Thank you Justin Mascolo for all of your help.


Exceptional Customer Service

5
Peter Ingraham on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always I was given exception service by SteveKnauss and Maurice Diab...Excellent would my evaluation.


Satisfied Customer

5
francisco nieto on 11/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

it was excellent did not take long at all, the sales person was really professional. .


Great Dealership - Excellent Staff

5
Susann Ruiz on 11/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chad Norton did not assist me, Justin Mascolo did. He was super helpful! Justin was very attuned to my needs and helped me pick out a car I absolutely love! Thanks a bunch Justin!!!!


Willingness to Work With You!

5
william bair on 10/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

excellent.. bought my c-max from chad about 8 months ago and now I have came into some health problems and I need to downsize payment so this fiesta is going to help me a lot.. thanks again chad for all your support and help


2015 F150

5
CGRDT on 10/26/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No fuss no hassle. Good experience. No complaints. Chad was very helpful and took good care of us. I would recommend the dealership and Chad to anyone.


best experience

5
Jeniffer Cortez on 10/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Maurice Diab gave us excellent service they did everything possible to get our business


Would definitely recommend!

5
JOHN HEISNER on 09/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Curtis always goes above and beyond to satisfy his customers wants!


Professional dealership

5
Randall Sanders on 09/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always have a good experience buying at Gosch Ford. .


Comfortable and friendly

5
chris roman on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

another E 350 van for HERIZON SOLAR! Want to thank the gosch ford group for your consitant help... you guys always take care of us!


Superior Sales experience

5
Guadalupe Rocha on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Believe we were given the best deal this had been the best car buying experience ever we love Gosch and Isabel for helping us get into the vehicle that fits our needs! Will refer all friends and family....


Fantastic Experience

5
Rhiannon Cuppett on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chad is amazing. Love the time and dedication that he showed me during the purchase of my new Focus.


Easy and friendly purchase experience

5
melanie geiss on 09/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a very pleasant experience. The staff is very friendly and knowledgeable. We are walking away with a beautiful truck.


Comfortable experience.

5
Michael Johnson on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Finally some one who listens and takes care of there customers .


SO AWESOME!

5
HoSo Po on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wont buy a vehicle from anybody but Steve Knauss. Great customer service, very easy to work with


Outstanding Experience!

5
Grace Valle on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

He is a wonderful sales rep. And provides excellent customer service.


Beyond Excellent!!!

5
LaToya Collins on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Chad has been AWESOME!!!! He has GREAT customer service skills. He did not let me leave unhappy. He went above and beyond to satisfy us with his excellent customer service. When I come back to buy again, it will be from Chad. I will also recomend friends and family to Chad.


Phenomenal experience

5
Brian Beaubien on 09/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a wonderful experience, great service and help.Chad was awesome!


Exceptional Customer Service

5
Dennis Edwards on 09/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gosch ford is amazing we have been having credit issues due to an illness and they have been able to get us into two vehicles since at great monthly payments, our sales lady was Crystal aleman ask for her she will take care of you


Wonderful Car Buying Experience!

5
Jerry Howder on 09/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Crystal was my sales rep she new exactly what i wanted and treated me amazingly


Job well done

5
robert neri on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at Gosch Ford was outstanding, I wouldn't have wanted to go to any other dealership. They wanted to do their very best in order for me to get what I desired and they did just that. My assistance from Casey White was astonishing he made sure I was comfortable and kept it straight forward.


Highly Recommended!

5
hasselbrook erika on 08/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful experience, very helpful and kind. We felt comfortable with the service provided.


Comfortable and friendly

5
Zoe Samson on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just here looking around at used cars tonight and chad was extremely helpful. Also mr Maurice went out of his way to help us as well. We are not ready to buy a car we were just here to look but we were taken care of with patience.


Great experience - thank you!

5
Erin Patterson on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came down and got some much needed information today from Steve Knauss and chad norton. Going to be buying a flex here soon and I got all the hard part out of the way. At least that's how I feel now. Thanks guys for helping me out even though I am not buying today. Go Gosch ford!!!


Great place to buy a car!!!

5
Jennjay77909 on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chad was polite, experienced and got me in to a vehicle today!!! He was patient, honest, and have me all the details as I needed. I am very happy with my brand new car!!! Thank you Chad!!


best experience

5
Anthony Harris on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It's been the best car sale I've been to in awhile .


Awesome purchase experience

5
Carolynn Manna on 08/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Curtis Has been very helpful and professional we will be using him for all our future car purchases


Great value, very professional

5
Val Mazon on 08/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

She was on top of my wants and needs couldn't be any more happy with my car buying experience with Liz at Gosch Ford. Thank you for your help Liz


Excellent Customer Service

5
Elizabeth Mix on 08/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve and Jake were wonderful! Worked with my situation and made me so happy with my new Toyota.


Great Dealership and Better Customer Service

5
Daniel Thornhill on 08/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with the whole process. Isabel was exceptional, and very patient while we made our decision. My wife and I both agreed, we can't remember ever getting a hug after auto purchase.


Nice facility, trustworthy staff

5
Mike Harrington on 08/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff was great. Gave us assistance and met all our needs.I would love to recommend the salesman but am not sure I want my name attached to your dealership


Very Much Pleased

5
Aracely Ochoa on 08/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My Husband and i were in the market for a Lifted full size truck that would seat 6 people, I came in and spoke with Crystal the sales rep there, she got us into a 2014 Tundra and arranged to have it lifted with new wheels and tires and even running boards, she was able to keep our payment at 600 a month, i am super happy with everything!!Go and ask for Crystal at Gosch ford, she will treat you right


Wonderful place to buy

5
Michael Cartwright on 08/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great - I worked with Jeff Eoff and told him my situation - just wanted to see what my options were- and drove away in a new car - totally did not expect that. There was absolutely no pressure and it just was a cool experience - everyone (Carlos and Theo) was super nice and helpful.


if you want to buy a car and not drive it, you found the pla

2.2
armandohdz on 08/09/2015

Customer Service: 4.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 1.0

Picked up a vehicle on 8/8 9:30 P.M. Thursday night, after getting a call to come back right now and the deal is on. Closed on a van and drove to Menifee to pick up a second driver for the vehicle I left out side. The van shut off on the way back, red flag, dealer is closed can't do anything now. Next morning after a few appointments and got called from Spencer (great kid, not a sales guy, hope he never transforms) to follow up on csi. I explained that the van had been stalling and shutting down since I picked it up. He stated he will pass on the info and I assured him that I would be in service after my last appointment after 4 P.M. or so. I did so and went to sales office (no names to keep it as positive as I can) I explained that it was in service and that I did not want the vehicle because it's unsafe. This is my second Transit Connect and the other one is still, after a month still in service at another dealer for a fuel pump recall. Yes by now I am feeling like a sucker thinking that Ford would have done the right thing and not place faulty fuel pumps on the streets with customer driving them. Well I just know found out that it's not a fuel pump but a throttle body defect, still a faulty vehicle. The staff some are phenomenal and others not so much, they have explained that they cannot do any thing for me but Mike Harrington the operations manager. The reason that I decided to post this is because I read a prior post where Mike is the one that get's it handled, good person, wants to make this store better. I called this morning and left a message on his cell, of course had to leave a message and wait till Monday. If it is true that he wants to make this store better he needs to empower his staff to make the right, some times wrong decisions with the customer in mind and not the bottom line that will make a difference with us, the customers. I should not have to wait to see what they are going to do for me over the weekend when I just picked up this defective van.... They have a lot of wonderful people at this dealer, they can only do what they are allowed. I will remove this post when I am given a proper resolution but for now have to wait for Mike. Mike you have a great weekend, on the other hand I will spend mine worrying what I am going to do with this unsafe vehicle....For you possible new vehicle owners make sure that you test drive it for at least 20 miles before you sign anything. I made the mistake of thing it's new, not it can still be a you know what.Don't believe that it has been funded or any other manipulative information, confirm your facts by calling the finance company or that ever else you can do and when you call Ford Motors to complain they will tell you to call the finance company. Don't rush in and buy on before or on the weekend because if something goes wrong you could end up like me waiting for Mike to come back on Monday. Love it, just love it.Actual customer and if you want to verify send me a message back I will respond.


Thank you for great experince!

5
Medina Nixon on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Liz was very helpful and answered all my question i had on my new car she made me feel like family THANK YOU


Good Deal

5
Thomas Smith on 08/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

she was amazing great service could not have been any easier than this!! :)


Outstanding Experience!

5
erik arroyo on 08/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

everything has been amazing and everything was done via text and phone.. spent 30 minutes in dealership and were done.. cant be more thankful for chad and gosch ford dealership today


Fantastic Experience

5
Lashay Talley on 08/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very helpful staff. enjoyed every second of purchasing my car with Ashlee and Jake.


Best car buying experience ever!

5
Lorraine Huston on 08/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love buying vehicles from Gosch Ford! Steve and Jake were absolutely amazing!


Great experience. Highly recommend.

5
Angelina Garcia on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great Isabel was awesome she was amazing along with David's help :) Will refer all friends and family to Gosch Ford!!!!


Great service, friendly staff, highly recommend!

5
Mirna Berg on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience here at Gosch Ford was AMAZING!! Isabel personally picked me up from my house and gave me a ride to the dealer as per I had no way here!! I had such a terrible night but left here with a weight off my shoulders knowing I have transportation again :) So very happy with all of Isabel's and Gosch Fords help!!!!


Phenomenal experience

5
kimberly lynn on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we bought a tremor f150 that is absolutely beautiful and we feel like they literally gave it to us... they took off 8 thousand dollars and made us super happy.. this is the second car in three months that we have bought here at gosch and chad norton really made our day today.. we came back twice today because he was not pushy at all and really had an impact on us! we wanted him to get our business and thats what we did! thank you gosch ford and chad norton


Pleasant car buying experience

5
mildret romero on 07/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in and Maurice was great I am so happy that I met someone that I can trust from now on I wont buy from no one else .... Thanks Maurice . & Gosch Ford I will send all my friends & Family to Maurice ......Excellent Service Red Carpet for me ..


Great experience

5
Christy Maymon on 07/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was treated with the utmost respect and dignity. I really liked the way Jake treated me from beginning to end.


I am very happy with my little fiesta

5
Gabby Corral on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Crystal, My Friend for many years reminded me that she sells Cars at Gosch Ford, and i happened to be in the market for one so i came down to see what she had, She did most of the work for me before i even got to the dealership, she put me into a new fiesta! I am very happy with it especially the gas mileage


very happy we came to gosch ford

5
Abbi Rodriquez on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Came in with my sister after spending the whole day at Pedder Nissan the day before, My nephew told us to come to gosch so we did and met Crystal, she helped us Find the perfect car that we needed and made it a pleasant experience from start to finish


love my new sentra

5
silvia gonzalez on 07/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were shopping for the best price on a vehicle at peddler Nissan they gave us the run a round so we came to Ford and met crystal, she told us not to worry and she helped us find the exact car that I wanted at a very good price


Customer Service Above and Beyond

5
Stanley Steven on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in asking if I was able to buy a Vehicle ? Liz helped us out side on the lot . It was great I left with a Vehicle I am very happy with everything .Thanks Liz and Gosch


Very Much Pleased

5
Ronald Schwartz on 07/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Liz was excellent she he;lped us find the right Vehicle for us ....


Easy to work with!

5
emily brown on 07/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was a great experience she made everything easy and undersrandable


Happy customer

5
Juan Fuentes on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at Gosch hyundai was really good. I got a good deal on my new car.


Buying car made easy!

5
MICHAEL GENTILE on 06/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very happy, waited two months for the mustang that I wanted, and got it.


The best car buying experience I've ever had!

5
Onehappylady on 06/25/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Liz was absolutley AMAZING!! She was so patient in helping me find the car that was right for me and is beyond helpful and nice! She and your whole team worked so hard get me into my dream car and make this a wonderful experience. Without a doubt I wouldn't go anywhere else!


HIGHLY SATISFIED CUSTOMER

4.8
pam2006 on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

EXCELLENT EXPERIENCE. ALL QUESTIONS ANSWERED. VERY INFORMATIVE, FRIENDLY. ACTUALLY THE BEST EXPERIENCE I'VE HAD WHEN PURCHASING A VEHICLE. I HIGHLY RECOMMEND GOSCH FORD IN HEMET. I WILL COME BACK FOR MY NEXT CAR PURCHASE.


SO AWESOME!

5
dietmar quistorf on 06/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came down today looking for a car for my son... chad did everything he could and found us the perfect vehicle with an amazing price.. I am so happy about this purchase! Thank you Chad Norton and Steve Knauss


Job well done

5
Kristy Phipps on 06/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Experience was fantastic with Maurice. He was very friendly and helpful.


Outstanding!

5
martelle barsz on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was great I traded my 2012 for a 2013 Ford Raptor it was great ..thanks Liz Dustin


Great Service and Staff!

5
Selina Saludes on 06/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Curtis was amazing at working his best to make us satisfied customers. He made sure it was a speedy no hassle process. I appreciate the time he took in working diligently with us.


GOOD CUSTOMER SERVICE

5
luz mendoza on 06/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at Gosch Ford has been excellent! I am walking out with a vehicle that I'm very satisfied with! I would most definitely recommend to friends and family! Thank You Theodore Parrish for your awesome service!


wonderful

5
Hamad ayass on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good experience at Gosch Ford, surpasses all other experiences. Will be back when we look for another vehicle.


Great experience

5
tiffany Doresett on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I enjoyed my experience. Service was great and I will definitely return for my next vehicle.


Worst dealership in Hemet

1
Anthony on 06/02/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

This dealership has poor customer service the whole time all the managers were talking about personal issues since they are all family which is not professional at all I was there for more then three hours before I got seen for finance and ended up just leaving i will never recommend anybody to go to Hemet gosch ford please try all other dealers and at that make them a last resort if you have the patience on time


fantastic

5
Jamenn Van on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

aaron sold my dad a car the day prior. He helped me find the fopcus I bought.


Excellent Service

5
Annette Greemwood on 05/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff Eoff did a great job helping us to determine which vehicles would work for our family.


Love our ford

5
Sasha2015 on 05/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We love our new Ford Focus. It's fuel efficient and comfortable. It came with everything we were looking for! The entire process was so easy! Thank you Mike, Greg and Theo!


Thank You for your Help

5
Charlene Krow on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Maurice, I was not sure what I wanted and you told me about all Ford Autos and helped me make a good choice. I have someone I will be sending to you.


Great Salesman

5
Adam Gonzalez on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jake was very helpful on finding the right car for me.


loved it

5
Norma Scott on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Liz and Gary made my friend and I very comfortable and easy to work with


Great Friendly Help

5
Lauren Hoffmann on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very pleased. Maurice answered ALL my questions & concerns. Thank you, thank you, thank you. Everything was right. Love my 2015 Ford Fiesta SE with only 14 miles.


Happy Customer

5
Shawn Zeigler on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Maurice was more than help than I could ask for. Will gladly refer.


Nice Experience

5
Jettie Purvis on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Maurice, you knew just what I needed. My 2014 Ford Fiesta SE is beautiful. Yes, I will be back.


Outstanding Experience & Purchase

5
Kenneth Sharrar on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

New off the lot. 2015 Ford Fusion SE. Maurice, thanks for your patience. Great deal.....


Awesome Purchase Experience

5
Pahl Sayeski on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From 2005 Audi TT to a 2015 Ford Fusion SE. Wow 11 miles Magnetic Mettalic. All the way from San Diego. Maurice was a deal, Thank you. Will definitely send others.....................


Great Purchase

5
Walter Pleasnick on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From a Toyota to a 2015 Ford Fusion SE.. Maurice was so knowable with no pressure & no obligation. The experience was really a pleasure. Will send friends to him.


Just what I was looking for

5
Lorraine Magpiong on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was hard to find. Maurice found it. I will definitely send my friends.


Great Help & Service

5
Katherine & Steven Sterling on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

New 2013 Ford Focus S for us. Maurice took his time & found exactly what we wanted & at the right price.


Great Overall Experience!

5
Cindy Soriano on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From a Ford Explorer Sport Trac XLT to a NEW Ford Focus SE. Maurice was very helpful assisting me with everything I needed & more. My friends will be sent to him. Thank you.


Excellent Service

5
Ronald & Deborah Spradley on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went from a 2010 Ford Edge SEL to a New Ford Fusion SE WOW....Great Trade In, Great Fusion Price... Thank You Maurice.


Nice, Experience

5
Scott Stickney on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Happy with my New 2015 Ford F150XLT. Maurice made it easy Thank You....


Awesome Purchase Experience

5
Robert & Monique Stoffel on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

First of all Thank You Maurice Diab. No trade in, We bought a New 2014 Ford Fiesta SE.. More than we expected....


Outstanding All around Experience

5
Ashley Tefft & Robert Powell on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From a Dodge to a 2012 Ford Mustang. Thank you Maurice Diab. Got what we wanted & your help saved us time & money. Trade in was good


Awesome Purchase Experience

5
Timothy Timmons on 05/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Pleasant Experience. Thank you Maurice. Trade in was good. Your knowledge made it easy for our choice.


Bought New Ford Fusion SE 2014

5
Robert Tomlinson on 05/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

What a Great Buy & at the right price! Trade in was the right deal. Maurice really knows what he is doing Thank You


great service

5
james pentony on 05/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Crystal Aleman was our sales consultant and she was very quick and precise from start to finish, she made our car buying experience very pleasant for my wife and I.. we are very pleased and will return for our 3rd purchase from gosch ford in the future


Awesome purchase experience

5
Rani Davis on 05/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A very pleasant experience, this is the second vehicle I got from Gosch Ford, and will always shop here because I get a good deal and a friendly service.


The Best Service

5
Frank Bertolino on 05/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gosch Ford was very helpful, especially Jake and Liz. Assisted me with everything I needed and made this the best car buying experience ever!


Excellent Service

5
Michelle Jorgensen on 05/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Drove in and found the truck we wanted to buy, Chad and Don were vary helpful to get us in our truck.


Great cars!

5
Jitesh Verma on 05/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gary took his time with us and we found exactly what we wanted at the right price.


Very straight forward buying process

5
Michelle Torrez on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in three times with my husband, to buy this Transit work van for our carpet cleaning business and Chris was so patient with me and my hubby, and Carlos his director gave us an amazing deal and treated us so very well. We will do business with GOScH Ford again!


Great Experience All Around

5
Fabian Reye on 05/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was just looking to see what the new fusion looked like when Mario z. At Gosch ford made me feel like there was no obligation to buy which I appreciated he let test drive my new 2013 fusion which I love and took my old one in as a trade for no money out of pocket and my payment only went up 59dls thanks Mario for a great experience! Love my Fusion


Fantastic service & great cars

5
Diane Hood on 05/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff was very helpful, knowledgeable and found me the deal I wanted. .


Outstanding Experience!

5
Dena Drake on 05/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

came in with no plan to purchase today, but Chris boosted the need for me to buy at the end of the month for the rebates, so he landed me on the correct Edge right from the start, I worked the numbers with him and his director and walked away happy!


Fantastic service & great cars

5
Carlos Brambila on 05/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chris Hughes was excellent, he was so kind and patient with me - clearly understood what my issues and concerns were, and he helped me find the right SUV with absolute ease! I will be sending him all my friends and family who want to buy a car.


Nice experience

5
blayke harker on 05/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A very happy experience, no pressure, very satisfied. .


Fast Response

5
Brian Bonacic on 04/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at GOScH ford has been great .


Great, friendly help at gosch-ford

5
Maria Celaya on 04/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at Gosch Ford was very pleasant and my sales women was very knowledgeable. I would definitely recommend Isabel Canedo.


quick and friendly service

5
Lori Linden on 04/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was AMAZING!!! Chad was outstanding. The truck was ready and waiting and then we were able to negotiate an incredible price and the interest rate was better than we hoped for. Can't wait to share with our friends and family the experience of working with the whole team at Gosch. They made our Easter the best ever. Thank you


Happy customer

5
Niki Romo on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Maurice was more help than I could have asked for. Will gladly refer other people to him


Great Service in town

5
Manuel Abella on 04/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Curtis is nothing but an outstanding costumer service. I would definitely will recommend him and Gosch Ford to my friends and family.


used car purchase

4
mt57 on 04/14/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Friendly and up front, willing to work with you. Good idea of your wants and needs, enthusiastic and non- confrontational, will be returning for future purchase.


Internet sales

5
gsmink on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Curtis made the whole experience very easy. He made us a great deal and made the process easy. Would recommend all my friends to Gosh


Nice Dealer

5
Annette Valdez on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with Mustang Gary was nice...................


Great Service

5
Ptelgenhoff on 04/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sooo incredibly happy with my experience at Gosch...they got me the car I wanted with the payment that I wanted...went out of their way to find the vehicle and friendly knowledgable staff...great and two thumbs up for sure!!


Regular maintenance and valet service

5
patricia davis on 04/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything went well I was satisfied with the car the explanation went well I am very happy .


Awesome experience

5
Ralph Mesa on 03/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was good both of the sales associate were very helpful and informative.


Personalized Touch

5
Susan Baker on 03/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very helpful and courteous. Best car buying experience ever! Isabel Canedo was so good...love her!


Clean Facilities

5
Joseph West on 03/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a very good experience, I'd say it was excellent...............


Happy customer

5
Don Benedict on 03/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today has been excellent, Mike Loomis was great.


Good Price, Speedy Order & Courteous Sales Staff

5
gloriarussell russell on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at Gosch Ford has been excellent everyone has been really nice and awesome. Jake is a great salesman he treated me well and helped me out as much as he could .


Easy to work with!

5
Lauren McKeough on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jake was very friendly and helpful, as well as everyone else that helped us.


Great Service in town

5
maritza quionez on 03/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at Gosch Ford in Hemet was wonderful


I LOVE MY CAR

5
brucethemoose on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Before ever going into the dealership I spoke with a sales man named Chad Norton and we talked a few times before I could make it down. He was very nice and helpful and made me feel very confident about my situation. I told him I didn't want to waste his time nor mine and I have not the greatest credit and I didn't want to put much money down... He still kept positive and told me they would take care of me and make magic happen. So I went down yesterday and that magic happened. Bad credit and little money down but I walked out in a brand new fusion. Chad Norton was such a blast to work with and he really helped me and my family out. Thank you to everyone at gosch ford I am very very happy!!!


great staff and place all around!

5
john beverage on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went down to gosch ford and bought a used mustang. I love the car but even more than the car I got to experience a very smooth and easy car buying process! Not only was my sales man chad Norton awesome he has been following up with us every day and has helped us out with every question we have!! Thank you gosch ford for this wonderful experience this was such a joyful car buying time!!!


Great Customer Service

5
NC on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0

Chad Norton worked really hard to get me a deal. Great effort to go the extra mile....


Great Services

5
morales on 02/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just when ,and check ,what they have at Gosh Ford ,while my car was in services ,I did like ,the customers services ,very nice and helpful ,was Chad Norton ,even that were there to get a car . very nice.


Fantastic customer servive

5
VanKelly on 02/14/2015

Customer Service: 5.0 Overall Facilities: 5.0

So I'm fairly new to the whole car buying experience but I was in desperate need of a new car so I went to Gosch Ford to do some looking and research on my next car, I've read good reviews about Gosch Ford and they were all true. I've gone a couple time so far and all the people I've talked to have been just so plesent but the last time I went I got the pleasure of speaking with this young sales man by the name o f Chad Norton. He's got just the greatest personality and has made me feel so secure about purchasing a car. Bottom line is I highly recommend this dealership and if you can request Chad!


Asset to the Gosch Ford Team : Don Moser

5
B and J parents of Joe on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have had the pleasure of working with Don Moser several times when purchasing our vehicles. He is very friendly, professional, and knowledgeable! He listens to what you are wanting in the vehicle and then puts the package together. It is definitely a win win for everyone. We would recommend him very highly - go see Don and see what he can do for you!!!


Excellent car buying experience!

4.8
Sean Chev on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I was driving a 14 year old beat down BMW that nothing worked on.At hemet Gosch Ford and the salesman expertise of a salesman by the name of Don Moser, I was able to get into a 2012 Chevy Cruze.Even with my bad credit and hardly any money down Don Moser made my driving life a world of difference.He was very patient and did everything he could to help me out when others turned away.


Don Moser made my buying experience really easy

5
Joe V. on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Don Moser was awesome. I've bought multiple cars from him and so has my family. Always great service, easy financing and most important great vehicles. I would highly recommend Gosch and especially Don.


Wonderful Experience

4.3
SK on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Don Moser of Gosch Ford was very helpful in selling me my 2004 Toyota Tacoma. He is very knowledgeable and made the purchase effortless.


Amazing Customer Service! Above and Beyond!

5
Impact Marketing on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you Don Moser for going above and beyond to help me find my new car.


lack of integrity

1
Randy Gasper on 02/12/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Unethical. No integrity. Dishonesty. Those would be the words to describe my experience with Gosch Ford in Hemet,CA. I had leased a vehicle from that location in 2012 and decided to lease another vehicle from that same location. At the time I turned in my lease I was told by the employee accepting our turn in that due to the fact we were leasing another vehicle from them , that we would not incur mileage charges. Also, the finance manager told us when signing the new lease that section 11 states we do not have a lease balance . I signed the new lease under these pretenses. Now I am being charged $4,000 in mileage. I would have made the business decision to buy the old leased car if I had known I was going to be given this mileage charge. This dealership is refusing to assist with this matter at all.


Gosh ford was the worst of the worst

1
Phil Thompson on 01/01/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I spent thousand of dollars my ford tarus SHO and then they ruined my car. I should have sued them but did not.


great place to buy a car!

5
Elaine Rahn on 12/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would have to say my experience today at Gosch Ford in Hemet was excellent


quick and friendly service

5
jon fleischer on 12/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The experience here at Gosch Ford has been really good and I'm happy with everything !


Love buying my car from here

5
Steven Miller on 11/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at GOScH FoRd in hemet was excellent


Easy to do business with

5
tamara marsh on 11/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Both Steve and Don were very professional and friendly .


I got exactly what I wanted

5
james wallace on 10/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have had a good experience so far with Gosch ford .


Buying car made easy!

5
Jeff DeYoung on 10/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve and Aaron helped us out to find a vehicle in the payment we needed and trade in our 2013 mustang.


Great, easy and smooth transaction!!!

5
Charles loder on 10/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a very nice experience at gosch! Everyone was very helpful and kind!


Highly recommend!

5
Diane mossbarger on 10/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience here at GOScH Ford has been extremely well I have always purchased my cars from here, everything is just wonderful.


Thanks you very much!

5
Steven Sorensen on 09/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at GOScH FoRd in hemet was great


service surprisingly better then expected

4.7
focusman2012 on 09/13/2014

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was an overall good process from start to finish the employees were intelligent and very friendly it made this sync update very pleasant


Friendly, reliable and helpful service

5
Kandell Tilley on 09/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second purchase here at GOScH Ford and like the first time it is going great.


service

5
a. remenar on 08/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

easy to work with and very helpful in getting me what I need


Easy and friendly purchase experience

5
Susan Stuermer on 08/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience has been great and customer service is superb.


Beyond Helpful and Professional Service!

5
nathaniel collins on 07/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at Gosch Ford in Hemet was simple and fast


Buying my car was made easy & pleasant thanks.

5
barbara sanchez on 07/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at Gosch Ford in Hemet was fine.


Standards As Well as Expected

4.7
Titanium Driver on 07/12/2014

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Having used the services here several times, the service has been very good. Service has been very attentive, service advisors always call to fill me in on the status of repair. There were specific problems with my car that were complicated in the past to the extent that a computer was hooked up to the car to test the engine while driving home and back to work. All in all the problem was finally solved. Gosch does cover their work; that I've seen also. Service advisors always listen and have been courteous. This last visit, the ordered replacement part happened to be broken. I was having to leave my car to received another part and Gosch was going to pay for a rental car. That was nice of them. They even washed my car. All in all they have worked with me. I'd recommend them for repairs.


Customer Service Above and Beyond

5
joe ponce on 07/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience here at Gosch ford is great my sails man is excellent.


Best Car Dealership Experience I Have Ever Had!!!

5
Michael Lawrence on 07/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience today at Gosch Ford in Hemet was very enjoyable.


Best Car Buying Experience Ever

5
jose hernandez on 07/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was excellent I was treated With respect and like family. Will definitely recommend this dealership


Awesome car, great dealership!

5
twana brauer on 07/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great, no problem every one was so helpful and very kind


Awesome car, great dealership!

5
Stephen wood on 06/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome as always everyone here was great to deal with. I will never go anywhere else.


Awesome satisfied customer

5
Elvia Garcia on 06/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Professional employees, great attitude, honest, the service here was an excellent experience.


Amazing experience

5
antoinette cabrera on 06/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at Gosch Ford in Hemet was excellent everyone is friendly.


Gosch Ford is the place to go for the best deal

5
melissa salazar on 06/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was excellent, Jeff Costello did a great job at moving thinks along!!!


Gosh Toyota sales

5
lee and michelle on 06/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

me and my wife went in the Saturday before the memorial weekend are sales rep Gary understand are needs found a 08 ford escape with only 27.0000 miles on it he went out of his way got us drinks and a sandwich we know it would take some time for the paper work to be done now keep in mind this is the 3rd vehicle we have got from Gosh don the sales manger remembered us to say the least we are very happy with the escape every one at Gosh treated us very good and yes we will go there for are next car


Gosh Ford

4.4
LeslieM5150 on 06/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

The service center is nice, the staff was busy and I had to wait for some one to attend to me, but they were professional. Got my car ready on time.


service department ford, lincoln

4.7
susanne on 06/02/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

John went out of his way to work with my schedule and provided excellent service on several service issues that needed to get resolved.


Great experience

5
Brdennis1 on 05/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy appointment proces, even the day before on Memorial Weekend. Work done right the first time and done in a timely manner, which is not always the case with electronic issues. If you want to wait for the car, nice lobby with free wifi.


Carol Hayes

4.7
carol hayes on 05/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I have never had the opportunity to buy a new or used car from a dealership in my life. I am so happy and proud, I was able to purchase a beautiful Nissan Pathfinder! Rafael, Aaron and Matt treated me exceptionally well... With less than perfect credit I left here a happy woman.... No gimmicks, lies or games, exactly what a hardworking first time buyer needs! I will definitely be BACK for another car... Thank you so much for making this single Moms car buying dreams come true!!!! Sincerely, Carol Yucaipa, Ca.


Contact seller for price

Mileage: 15

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Hemet, CA

Engine Type: 6.7L V-8 Diesel V

Contact seller for price

Mileage: 19491

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Hemet, CA

Engine Type: 2.3L Inline-4 Gas Inline

$10,996

Mileage: 12335

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Hemet, CA

Engine Type: 1.6L Inline-4 Gas Inline

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