Gordie Boucher Nissan

fast and knowledgeable service experience

When I needed a new vehicle,I went to a dealership that I trusted twice before.I purchased a new Rogue from the salesperson I know and trust.My experience was very informative and pleasing. The salesperson gave me all the information about the vehicle I was looking for.I have and will continue to refer anybody I know to Gordie Bouche for the most pleasant buying and service experience of any dealership I have knowledge of.I just want to say thanks for being there for me.

Alyssa was great

The whole staff was pleasant and the coffee was great. Would definitely recommend Boucher Nissan to my friends and family and ask if Alyssa is available.

Drove home in my dream car!

I had a great experience at Boucher Nissan. Danny Harris was my sales rep. He listened very well to what I said and was very pleasant to talk to. Danny was knowledgeable about the different vehicles on the lot. So when I mentioned the car I was interested in he went and brought it up front for me to take a look. Danny assured me they would be able to figure out a payment that worked for me to get me home in the car I wanted. The Office Manager made sure I was in and out quickly signing my paperwork. Everyone was pleasant and friendly even if they weren't the people helping me. Great experience and I love my new 2013 Nissan Cube!! This is my second time shopping at a Boucher dealer and believe me I wouldn't return if I was not satisfied.Alanna

Dishonest and shaddy business.

If I could do it over, I would go anywhere to buy a Nissan, then Gordie Bouche in Greenfield. From stepping into the door, to telling them issues after the sale, nothing but hassle and lies. (1) I was told a price for my trade, prior to arriving at the dealer. The salesman, Fred, already had my VIN, had the full vehicle info, and when I arrived and received their actual offer for my car, it was $2,000 less than what was originally quoted, and it was brought to my attention that they noticed an issue with their ability to resell the vehicle because the mileage would need to be listed in kilometers, and would have to go to auction immediately. That fact is something they were aware of before I even got there, and it made me feel stupid because it felt like they were just telling me anything to get me into the door to make a sale. (2) After test driving the truck I was interested in, I was made aware that the truck payments were going to be about $300.00 more a month than Fred told me he could get me. He made up a story on how financing would only do this instead of that, but he had told me via email, prior to arriving at the dealership, that the numbers were really close, when they were almost double what I wanted. (3) After advising that the truck I was interested in was out of reach, Fred brought the low end version, which really isn't close to the truck I was looking at, to my attention, and made it seem as if it was this one, or the one for $300.00 more a month. Well, not feeling I had a choice, because I needed a reliable vehicle, I chose the low end model, put the extended warranty on it, and went home. (4) I got home, went online, and low and behold, there was another version of the truck I was interested in, which is better than the one that was pushed onto me, for less money. Why wasn't I shown this vehicle? I had no idea it was there, Fred never mentioned it. It's as if they pushed the low end model out the door, to make as much money as possible. I contacted the dealer, told them my issues, and my frustration, and the best answer that can be given to me is, let's work something out. Everything I suggest the only real way to work it out, the General manager, Michael, tells me, we can't do that, or doesn't respond. What he has done though, is apologize for my negative experience, but does nothing about. Nissan is a great company, but this dealership is hands down the worst, and blatantly taking as much money from people as possible. They really don't care about people, just filling their pocketbook.

happy we went to Gordie Bouche Nissan

Dogan was friendly, knowledgeable, and patient as he helped us purchase our new Pathfinder. The other staff we encountered were just as friendly and welcoming.

Bought a brand new car with issues Chris Hasson knew about

I bought a brand new 2016 maxima with every upgrade possible. When the car was delivered there were paint issues. Now almost a year latter the recurring paint issues are coming back for a third time. I just find out that all he had done is have the car waxed and covered them and now he says I'm on my own. The car is not quite one year old and the paint issues are clear as day. This is horrible service and should be a crime.Over the past 11 months I have had a loaner car for nearly one month, just for hit to wax/buff out the spots that keep resurfacing. I will be getting a lawyer if this in not resolved soon. I have many emails and pictures from several people on his staff, but all he does is come up with excuses and lies. This deeply saddens me. I have had Nissan my entire life and he is about to put a stop to this. Not only for me but also my household.

Great price, excellent service

Dogan, my service rep, was great. He was very respectful to my budget and was even more patient while we negotiated the bottom line price. I didn't feel pressured or rushed during the entire process. Thank you Dogan for helping me get an amazing deal on my frontier.

Excellent service!

The Versa Note is awesome, and the above and beyond efforts of Alyssa Zagorski and Tyler Rice made an idea become reality. Being on a budget, I knew where my line was in terms of a new car payment. Alyssa took the time to find out what I needed, and Tyler made it happen! Stellar service..thank you!

Nissan Rogue

I bought a 2015 Nissen Rogue, Ken Cherek was very professional and knowledgeable. He made this purchase go very seamless from start to finish. Recommending him and this dealership to my friends.

Outstanding Dealership

Very pleased working with C. Vizenor and M. Hanson at Gordie Boucher Nissan.Top notch professionals extremely pleased. I would give entire store a 10+

New truck buying

Chris Vizenor was very professional and very helpful when we were buying our truck at this location. We would highly recomend him to anyone looking for a Nissan Vehicle.

The most phenomenal customer service experience ever

I had the pleasure of leasing my 2016 Altima from Gordie Boucher Nissan of Greenfield and was totally impressed by the friendly professional service that I received. I have been in the customer service field for 39 yrs and I could tell this dealership prides itself in building and maintaining client relationships. I highly recommend this dealership.

Reasonable, but watch details if sight unseen

The buying experience was excellent with one important exception. The car arrived with ~80 touch up paint blotches/bumps. We were out of town buyers, so we could not see the car in person and where dependent on salesman to communicate any issues. We did not expect a defect of this magnitude given the description of the car being in "perfect condition when asked to describe any cosmetic or mechanical issues. This is a significant enough defect to affect the value of the car and should be disclosed. Even though the rest of the buying experience was good (Chris was polite, responsive, and courteous), this important lack of disclosure prevents me from recommending this dealership. I will also give credit since the dealership did reimburse cost to remove wheels after sale (wheel locks were over-tightened).

Great experience, will be back

Best dealership experience I've had. Not stuffy, pushy, or obnoxious. Very few manipulation tactics. Fun salesman to work with, honest and personable manager. Recommend.

review of sales person

my review is very good friendly ,very helpful ,knew what he was talking about,overall was very good and would tell people about,GREAT EXPERIENCE.

Great Experience

I had a great experience buying from first car ever and I owe that all to Scott Foote and crew at the dealership. I found it to be very relaxing and somewhat fun . I thought there would be a lot of pressure to buy a car and it was totally the opposite. They wanted to give me what I wannted. All of people I meet there were friendly . I will always do business with this dealership.Aaron

Great Dealership

I was going back and forth between Nissan and Honda, went to a couple of dealerships for both but this one was the best. No high pressure sales, very knowledgeable, and friendly. Gave me a better price than the other Nissan dealer I had gone to. They didn't have the color I wanted but was able to track one down and have it shipped here at no extra cost to me. Fantastic place to buy a car. I couldn't be happier

Experience could not have been better

Matt Longtine was wonderful to work with - he did everything to make this the most pleasant car buying experience I've ever had. Everyone else I met at the dealership was extremely kind and professional too. I felt respected, listened to, valued, and that my time was used as efficiently as possible.

knowledgeable salesman

Joel Rittberg handled me while I was shopping for a used truck to tow my RV. He had a lot of knowledge due to previous experience, especially when it came to understanding the vehicle's specs and requirements for towing. He also put some time in researching their inventory to find a vehicle. Pleasing fellow to work with.

Wonderful experience, Great People

Wife and I were looking for a new car. We went in on a Saturday (JUST looking). The salesman-Joel-understood that we were not there to buy, and took the time to show us a couple of new cars as well as a couple of used cars. We went inside, talked, got his information and told him that we would get back to him. He did call us, I believe on Tuesday to see if we had reached any decision. We called him back on Thursday and told him we would be in on Saturday. We went in, took a NIssan Versa for a test drive. The wife and I talked and told Joel to write it up. We spent a couple of hours there. After signing all the papers, we met some of the support staff that are there. All were more than friendly. I look forward to going in for the maintenance. I really feel that they will do whatever it takes to keep me happy. Thanks Joel and thank the entire staff at Boucher Nissan.

Great Service, friendly salesman/support staff

Have not had the car in for any repairs, so that is why I did not rate. Wife and I went in and told the salesman that we were JUST looking. We were in the early stages and were not sure what we needed, or wanted. Joel showed us a couple of new, and a couple of used cars that were on the lot. We left-without buying-and went home and talked. Joel did get in touch with us in the middle of the week, but did not pressure us. We made an appointment for the next Saturday, went in, decided what we wanted, and within a couple of hours, we had the car that we needed. They did not try to sell us something that we did not need. We have had a couple of other Nissans in the past and never had a problem with the car or the staff at Boucher. Glad we went, and look forward to our relationship growing over the years to come.

Best New Car Buying Experience Ever

We've been looking for a new SUV with third row seating for about six weeks. A lot of internet research & comparisons. My wife I test drove 9 different models, 3 of them twice, after narrowing it down. We finally decided upon the 2016 Nissan Pathfinder SL w/Tech Package. This vehicle, we believe, has the most bang for the buck. It is a well rounded vehicle that culminates the best balance of quality, size, styling, color, safety, features. We were at 3 different Nissan Dealerships. We liked the personnel, the attention, the facility, and the location of the Gordie Boucher dealership in Greenfield WI the best. We are in our 50's. Good vibes about this place. Our salesman, Tyler Rice is a young enthusiastic fellow still in college, that is knowledgeable about his products. Always able to quickly assist with any request possible. First test drive with Tyler on 2/20/16. Second test drive by ourselves on 2/22. More discussions, evaluate trade, & come to a deal on 2/24. Vehicle that we wanted was located in Appleton, WI, and brought down by Boucher on 2/26. Finished deal & pick up of vehicle on 2/27. Our finance man, Anthony Young is all that too, energetic and just as much of a pleasure to work with as Tyler. We had also purchased an optional Auto Armor package which takes about 5 hours to apply to the vehicle. Tyler made an appointment on our behalf on a date of our choosing, 3/11. The service adviser Brad Baranowski was also very helpful & courteous, my wife said. My wife took the vehicle in for this service and was also given a loner car to use for this duration. This work was completed beautifully along with 3 other incidental work orders in about 6 hours, right on time. I could probably go on for another hour or so. But to sum it all up, the best new car buying experience ever! Boucher's Nissan team in Greenfield is top notch!

Great Service,Friendly people, clean facility

Stopped in just to look and get numbers. My sales person Robert Stuedemann was outstanding. Very friendly, easy to talk with and very helpful on my new Senta. Even helped this old lady set up the Bluetooth in my new car. My finance guy, Anthony Young was also extremely helpful and explaining every little detail to me. I was relaxed the entire time and not once did either one of them force me into anything. In fact they made me feel like family. So glad i stopped to look and left my Vera there and drove home in my Sentra.

A Blessing ....Great Job Guys!

I had a very nice experience with them and my salesman was very helpful. He listened to my needs and wants and made it happen. Being disabled is hard enough but finding the car was nice!! I will be back for another vehicle when its time.

Great service

Kip was very helpful. He did not rush me to make the sale. He was relaxed. Offered my friend and I coffee. Rode with me when I did a road test. Discovered a problem when I drove the car the next day. I called Kip. I have appointment with him on Monday February 1, if it doesn't snow.

Used Leaf

Purchased a Used leaf form this dealership, Danny along with the management team did a great job at finding the Leaf for me at auction and getting me the car i wanted.process went smooth and we love our new car.

Great sales team and customer service

After doing my research over a period of several months, I was ready to buy a used car. After test driving several models and looking at financing, it was clear a new car was a better fit for me. I drove 3 hours to Gordie Boucher Nissan of Greenfield because of their huge selection. The sales and management team (especially Scott Foote) worked with me until we found the right car. I purchased a 2015 Juke SL and couldn't be happier! I love my new car and the experience exceeded my expectations. The whole team was great about answering my questions, and took care of all the necessary details so I could drive my new car home that day. I would buy from Gordie Boucher Nissan again!

Customer

Recently purchased a used car from Tyler. Also met with Chris and Mike. They were easy to work with and made the experience enjoyable. We had a minor issue with the car several days after purchase and Boucher stood behind the deal and took care of the repair. I would go back to the dealership in the future.

370Z used car purchase

Kip Malmstadt and his team at Boucher Niissan were most attentive to the details need for complete customer satisfaction.I have been a customer with 2 Nissans for 9 years and look forward to many more years.

Terrible Service

UNBELIEVABLE! Gordie Bouche is beyond ridiculous !After telling me I need new brakes at 22.5 miles and pads measure 3mm at last appointment on Jan 9th, and telling me to take care of right away; i of course freaked out wondering xxx??? Right away on following Monday I start making calls. Left several messages for the service mgr call me to discuss how this is possible (with no response for 4 days) Forced to take to another dealership for second opinion (they tell me not needed and pad measurements were wrong and measure 4mm) I then call Nissan North America to voice my complaint and concerns and get answers / results. I Finally get call back from service mgr who apologizes and offers to replace pads and rotors at no charge. I show up for my appointment and they have no clue!!!!!They have the nerve to ask me why I'm here to have this service when its not needed and my pads now miraculously measure 5mm?Cherry on this poop sunday, It was the same tech that told me they were needed and I should take care if right away! What a fiasco!!!!Never will purchase from them again!

Buying a new Nissan

I came in looking to purchase a new Nissan Sentra and I had a fantastic experience purchasing the vehicle at Gordie Boucher. The salesman, Kip Malmstadt, was very forthright and honest throughout the process and he and I reached a very fair deal. I couldn't be more complimentary about the process and would really recommend this dealer, and this salesman, to anyone looking to purchase a Nissan.

Purchasing a new Nissan

I came in looking to purchase a new Nissan Sentra and I had a fantastic experience purchasing the vehicle at Gordie Boucher. The salesman, Kip Malmstadt, was very forthright and honest throughout the process and he and I reached a very fair deal. I couldn't be more complimentary about the process and would really recommend this dealer, and this salesman, to anyone looking to purchase a Nissan.

Corolla

The dealership environment was very friendly and cooperative. I got a deal and bought the car! It was fast and easy! I got my license plate and everything was taken care there with their business guy! Thank you!

Great Experience

My husband and I enjoyed our experience at Gordie Boucher Nissan of Greenfield. Great customer service and friendly staff. I would recommend this dealership to my friends. My husband and I spent at least a month looking for the right kind of car and the right kind of buying experience. Tyler took very good care of our concerns and that is the reason we bought our car from Gordie Boucher of Greenfield.

Good car for a good price!

I just recently traded in my 2002 Nissan Sentra that I've been driving from them for 7 and a half years for a 2014 Nissan Sentra. Overall, the customer service was direct and was only told what I needed to hear. So far, the new car from Gordie Boucher Nissan has been driving very well, and even got a really good price and warranty on such a low mileage vehicle! I strongly recommend anyone in the market for a new or certified used vehicle (even on a budget) to take a look. Overall, if you're interested in buying a car from them, they'll make sure to give you the best possible customer service!

Great dealership to work with!

Great transaction purchasing a specific vehicle our family has wanted. Everyone from beginning to end was a pleasure to deal with. Mike Carey, the used car manager and Steve Svec, the salesman, were great!

Sales department

they worked with us and were never condescending or combatant, the used car managers were professional and personable, and kept their promises. I Am going back next year to replace my second car.

A Pleasant Experience

From the time I hit the lot until I drove off with my 2008 Nissan Altima I was treated with courtesy and respect by Scott my salesman and Nick his manager. This was my first positive car buying experience and I drove away feeling good about my purchase with nothing bad to say about the buying process. From start to finish I felt comfortable with no uneasiness at all. I was impressed with the dealership and that is definitely worth noting. They even set a time for me to return & complete the paperwork instead of having me wait while they took care of other customers.

Pleasant surprise

From the time I requested an e-mail quote on a 2016 Nissan Rogue until the deal was completed the buying was as low key as I've ever had.. Thanks to Alyssa Z. for all her help. They could not find the exact vehicle I wanted but compromises were made between both the dealer and myself. To find the vehicle I wanted they drove to Illinois for it. The vehicle had an additional $575.00 in equipment I did not need, I was not charged for it. The dealer accepted my offer. I was extremely pleased with the final cost. As far as car buyinf goes, it was as painless as could be. Thanks Alyssa.

Fantastic SALES experience... Horrible SERVICE!!!

My husband and I purchased a 2015 Nissan Frontier Pro-4x from Joel (who unfortunately is no longer with Boucher). Our sales experience was fantastic. Had I known that the service level was horrific, we would have purchased elsewhere. Yes the sales experience is important, but during the life of your vehicle, it's a one time event. The majority of your interaction with a dealership is with the service department. Lesson learned.Shortly after the purchase of the truck, we noticed that the touchscreen for the radio/ navigation was faulty. Made a call to our sales guy and he told us sometimes they can be rather sensitive and may take some adjustment on our part. Sounded reasonable, but upon bringing it in for first oil change, we realized it was not us, it was in fact faulty. First horrible experience with the service area came while simply trying to make an appointment. Message after message, days upon weeks and no return call. Mind you this occurs nearly every time I call.I bring it in for the first appointment and they confirm that yes it is faulty and they will have to order us another radio. Part arrives and I bring it in. I was told that once installed it did not work. They will have to order another one. I asked if I could make an appointment right away, but was told I have to wait for the part to come in and was assured that they would call me.After waiting weeks, I struggle again to get anyone on the phone or a return call from service. When I finally do get in touch with them, I'm told that yes my part is there. They give BS excuses for not calling to notify and schedule an appointment with me. I bring it in and new radio is installed. As soon as I get in I notice that our Sirrus radio is gone. I walk right back into the service area as I haven't even left the parking lot. I'm told that I have to call Sirrus and they will sort out for me. Upon doing so I'm told that I was misinformed by the dealership. The free Sirrus trial is tied to the specific number on the stereo. Guess we are just out of luck. My husband notices right away that the volume control is out of whack. It goes from super quiet to blowing the speakers within a few turns of the dial. Seriously the level three setting would blow the speakers. So apparently after it was installed, they didn't bother to test it. Back to the dealership I go.After going through the same BS to order another system and schedule another appointment, upon arriving for the appointment and waiting for over an hour, I'm told that they ordered the wrong system. The one they ordered did not include navigation. At this point I'm floored. I've tried to be patient and understanding but that's gone out the window with my blood pressure. I asked to speak with the General Manager of Sales. He tells me that they have had problems in the service area and have recently hired a new manager, who happened to be in training. I'm promised that they will come to me to pick up the vehicle, that they would leave me with a loaner and a detailing on the vehicle of our choosing ( I have a MKC from Boucher Lincoln) whenever we want to bring it in. I'm assured I will be called when my part arrives to schedule. Again I waited weeks. After not hearing, I called them this past Wednesday. I was told my part was in and had been so since Saturday. I scheduled my appointment for Monday at 8am. I'm told that they will call me on Friday to confirm the pick up of my vehicle. Of course that never happened and of course they did not come to pick it up as scheduled. I made a call to the General Manager of Sales and they were here within 30 minutes. He has been the only one who has tried to help us and amend the situation. I myself am in sales and understand the frustration of other areas of the organization ruining the relationships I worked so hard to create. That being said, I will never purchase another vehicle from this dealership. Nor will I recommend it to anyone! Still waiting on the return of our truck. Hopefully everything will be fixed properly and this nightmare will be over.

Friendly and polite did everything he could to make me buy c

Put in hard work to work out a deal and manager was very courtesy. Gave me all details in the paper work. Put in long hours to work with me

Negligent sales, unprofessionalism, 6k loss

My wife bought me a Jeep Wrangler for Veterans day. The salesman urged her to buy an extended warranty ensuring me that if anything happened to the vehicle parts would be covered. I then asked Joe Abbot who was the 2014 service manager if a 3" lift kit and tire would void the warranty. He assured me that the modifications would not void the warranty. Last week my vehicle broke down and warrantech my extend warranty co did not make any repairs, and cancelled my policy. I went to Gordie Boucher based on that the vehicle was sold to us on false pretenses and they claimed that Boucher would not cover anything and further recanted their statments about my coverage. Quick to take money from a disabled war veteran, quick to deny any liability for the their negligant actions. They did not even provide me with my contract warranty information. Very upset now im out of $6000, and i cannot make me appointments at the veterans hospital. Considering a class action suit.

Wonderful service and great experience!

I first was introduced to Chris Vizenor through an inquiry I made via their website. He responded promptly and answered all the questions I had on the 2015 Nissan Rogue. He took the time to promptly and professionally respond to several other emails I sent to him through the course of my decision making process. He was not pushy or persistent, just friendly and helpful. My husband and I stopped in to test drive the Nissan Rogue earlier this week and I purchased it that same day. I am more than satisfied with my choice of vehicles, dealers and especially Chris Vizenor, my sales consultant at Gordie Boucher Nissan in Greenfield. If you are in need of a new or used vehicle, don't hesitate to stop in and see Chris. You won't regret it!

Good - no pressure

Alyssa was a great sales person. She did not pressure us at all. Was very accommodating and helpful. Even set up the navigation map for specific locations. Great experience

Thanks Gordie Boucher Nissan

Great car buying experience, from salesperson Tony to all the employees we had contact with. Very happy with our new Rogue!!!

Horrible

One word HORRIBLE. KEEP IN MIND THAT THIS ALL HAPPENED BEFORE MY Second PAYMENT.Purchased a 2012 Ford Focus for around 11,000 and that is when I made my first mistake. Sale person was rude and kept trying to screw me. (yes should have left then but really like the car). Purchased car with front passenger side plastic piece was off. Now the fun begins: Two days later went over a little bump and a noise started in the left back. Brought it back to dealership after getting a hard time from them. Was there written up and they ordered parts. While I had the car back another problem came up. I took the car back to the dealer when the other parts where in. Well the fun begins: I took it to Lincoln down the street like I was told too for the body work and the other issues. I waited over two weeks before they even got to it. The computers are linked together but not the people. This is a horrible place to buy and get service from. 3 times and they just say they can't hear or find anything. I pull out of the place and it makes noise and the computer went nuts. Maybe buy a new car but not a used and don't get service there.

NO HIGH PRESSURE SALES

To Whom this may concern,my sales person Danny Harris was great. he asked me what kind of of car i was looking for ,i did most of the talking. he listen..He found a really nice car and made my payments work..Also Kyle in finance explain every thing to me he was great too and fast service. very happy.sincerly,Victoria L Newell.

Great Car Buying Experience

I was not looking forward to buying a new car because of the hassles I may have to go thru. But from the very beginning, my salesperson went out of his way to make my experience great. He was very helpful and answered all my questions so I could feel comfortable with my decision to buy the 2015 Nissan Rogue.

BEWARE of Service Ready Vehicles

Purchased a used van from dealership. Was assured the service department did all the so called safety checks. When I got home with van had the fluids checked. Oil down two quarts and like black sludge. Power steering fluid was almost a solid. Anti freeze was not existent. Smelled like a swamp. Discount tire said the sidewall on the right rear tire was so cracked it was ready to go anytime. So tire cupping on front tires. Their technician said it was hard steering instead admitting alignment issue. There safety check off is a joke.

Great car

i recently bought a rogue from Broucher. My salesman was Chris Vizenor. He was very easy to talk to. I had a very nice buying experience.i will look forward to dealing with them in the future.

theresa koch 2011 versa gordie boucher greenfield

i found the service and overall experience very satisfactory the salesman (tony kassens) was respectful and courteous and the financing an easy process very hapy with the car and liking forward to a long standing ride/thank-you for making the buying experience less daunting

Friendly staff

Great overall experience. I will make Gordie Boucher my first stop when looking for another car.

Great Service to Find the Best Car for Our Nreds

The Gordie Boucher staff work very well with us to find the car we needed. The financial people got us a payment plan that work perfect for our bucget. Hats off to the whole staff.

New Friends

We have bought a good deal of cars using the same dealership. When looking for a new truck we contacted our old dealership, told them what we were looking for and to call us if they had anything. They never returned our call. We found our dream truck at Gordie Boucher online and called to speak with a salesman. We met with Tyler Rice and Mike (Used car Mgr.) and were able to make an satisfactory deal. One we were very happy with. We have remained in contact with the staff at Gordie Boucher and they continue to make us feel welcome. We know should we need them, they are but a phone call away.

2015 Nissan Frontier

I had contacted several Nissan dealerships regarding the Frontier I was looking for. Some never replied and one was downright rude. Tommy at Gordie Boucher Nissan was very helpful, answered all of my questions fully, and did everything possible to help me make my decision. He even followed my home when I bought my new vehicle and then had two vehicles at the dealership. I would definitely return to Gordie Boucher if/when I am in the market for another truck.

Positive experience continues with my 5th Murano

I faced challenges with the 2015 Murano and decided that the 2014 would suit me better.Kip (whom I have worked with for many years as I've purchased 5 Muranos from Boucher) did a great job in finding the model I needed - with all of the options I required.I'll be back as I typically trade every two to three years.

Terrible customer service. Just awful.

I took my 2012 Nissan to the Boucher service department twice for the same issue - a metallic sound I was hearing once the car hit 1500-2000 RPM. The first time, while the car was still under warranty (by a couple hundred miles), they dismissed it as a tool in the wiper cowl, but didnt bother test driving it after the tool was removed to see if it was still making noise - which is was. No charge for that and I walked away with a free tool. Sweet!I had to contact them repeatedly to make another appointment. By this time (about 2 weeks later), the mileage had rolled over 60,000 and my car was no longer under warranty. When I brought it in a second time, during my lunch (note: I am an hourly contract employee and dont get paid when I am not working), I waited three hours in their waiting area (I did not have anyone to drive me back to work that day) only to find that my service rep, Brad, had left for the day and no one had made any progress on the carat all. Justnothing. They said they needed more time and that I should call and make another appointment - which I did, only to have that call go unreturned. During the time that I was in the customer waiting area, I was approached by a salesperson, John, and was aggressively encouraged to buy a brand new car (even though mine is only 3 years old). I spent a little time with him, because he was friendly and I had nothing else to do but read, but decided pretty quicklymanwhat am I even doing? I would not buy another Nissan as I am not a fan of the CVT. I told him as much IN person, ON the phone AND via email and even asked him not to call me again. He hasnt stopped calling since. The service department, on the other hand? Not a single peep. Im so very done with this dealership. I would never go back or recommend it to anyone unless you only want to be treated well while your car is under warranty.

Great Service

The customer service was awesome. I really felt as they were trying to help me versus making a profit.

2014 Nissan Versa Note S

I really enjoyed working with my sales person, Kip Malmstadt. He did not pressure me and was very upfront and honest. He didn't try to sell me something I didn't need or want. I would recommend him to anyone I know that wants to buy a car. It was very busy because it was the last day of the month, but he did everything he could to make it a pleasant experience for me.

2015 Nissan Rogue

Car buying experiences usually rate right up there with root canals. I can honestly say that this was a pleasant experience from beginning to end. My salesperson, Tommy Sobieski, was a consumate professional. He asked questions and really listened to me. After learning what was important to me, he actually showed me a vehicle that I hadn't considered, but the car I ended up purchasing. He then walked me around the entire car explaining all of the features and benefits before we ever sat inside. He then walked me through all of the interior bells and whistles before we took it for a test drive. No pressure, no 'I have to talk to my manager", none of the regular BS that you normally see at a dealership. I am going to make sure that I tell everyone what a great experience I had.

Having fun with my Rogue

Not having bought a car in a long time, I thought this was a pretty painless experience. Kip Malmstadt did an outstanding job of getting me the car I wanted, as they did not have the exact car I wanted there (color and options). He even went on his own time to pick up the car from a distance away. I think he worked hard for me going beyond what I would expect. I did not feel pressure to buy and got everything promised.

Mirror replacement

Service advisors have been very professional. They repaired my mirror to like new quality.

Oil change

always done in a timely fashion. Good overall service.

Fantastic Detailing and Service

Pedro hands down did the best full detail job on my cars in the past 10 years. The car looked brand new! Thank you to the Boucher Team as the entire experience was great!

Friendly, knowledgeble, and professional.

I have been buying vehicles for many years, but my experience at Gordie Boucher Nissan was the best by far. I traveled 2 hours to purchase a particular Nissan Frontier, not knowing what to expect from a dealership I was not familiar with. The truck was clean and ready when I arrived. I met with Tommy Sobieski and the negotiations were painless as was the rest of my purchase. No pressure, just pleasing conversation with all. Tommy went through the necessary options and I was on my way home with a new Nissan truck. I now have 3 Nissan vehicles in my garage.

Car buying experience

Bought a 2009 Nissan Rogue, great car, fine buying experience. Danny was very helpful, patient and answered all my questions. Since all the paperwork seemed to take forever (which is the norm when buying a car), at least it was a comfortable place to have to hang out. Great coffee machine! Tina, the financing guru was also a great help. Very personable! I would definitely buy from again.

Awesome Sales Team

Tommy and the Sales Team were outstanding coordinating the purchase and then delivering our new Rogue on the same day from another dealership. We would highly recommend the Gordie Boucher Nissan experience.

2015 Nissan Versa S

First new car purchase in a long time.After discussing my needs in a car Tony ( my sales consultant) showed me vehicles that met my needs. He helped me choose the best fit. After I made my choice Tony and the rest of the staff bent over backwards to get me into my new car.

Good experience but never received the gifts i was promised

Overall pretty happy with my experience with this dealership and specifically Tyler Rice. Did a great job of handling any situation that arose with my negotiations and eventually my sale. Only thing i was not pleased with was not receiving my tablet or 32" tv that was promised on the keys for keys broucher. Luke Franckowiak

A horrible place to do business

In April of 2014 I purchased a used car from Gordie Boucher Nissan of Greenfield for my daughter after one of our cars had been totaled. We found something affordable, test drove it and were interested in the purchase. The sales manager would not come down on the price even though it was way above book value and they charged us ridiculous fees for the purchase even though we were paying cash. I wanted to walk out but my daughter was leaving to go back to school the next day and wanted the car so I agreed to go through with it. We were then forced to wait at the dealership for an additional 3 hours for them to process the paperwork even though we paid cash for the car. I was so disgusted I really, really wanted to walk out but my daughter became upset so I went ahead with the purchase. When we were signing the papers, I asked why the contract didn't mention the 90 day warranty we were promised, I was told that it was sold as is and that there was no warranty. That wasn't what the salesmen had told me, he lied of course. I really wanted to walk out at that point but after being at the dealership for four hours, my daughter wanted to go through with the sale because we didn't have time to shop for another car. Since the purchase, we have put about $1500 in repairs into the car so I suspect that the low mileage it showed was somehow altered. Being a used car so I would expect some repairs so that isn't as upsetting as the awful way that we were treated at the dealership.Not only was this a horrible deal from some horrible people but when I am forced to drive by the dealership I feel physically ill. I have never let myself be pressured by a dealership before and have purchased 7 vehicles previously. This is the first time I walked away with car that I thought was a horrible deal and the first time that I felt that I had been treated poorly. My daughter has apologized for pressuring me to buy the car as it was obvious that we should have walked away when they started lying. I really hate this place!!!!!!

Purchase of a 2015 Frontier Crew Cab Truck

We were very please with the service we obtained from Kip Malmstadt. He helped with the trade in of our F150 truck, He fully explained all the details of the new truck, how it operates and even helped us hook up our hands free for our cell phone. We would recommend this salesman to friends. Thanks You! Joseph and Janet Wiltzius

Great experience

I have a unique situation and needed to purchase a used vehicle to get me through, at least, this winter. Hannah was the first salesperson to greet me. She was very helpful in going through their pre-owned inventory. Tina, in finance, was extremely helpful in assisting me with getting the financing and offering suggestions regarding re-financing my other vehicle so I would feel more comfortable with the monthly payments. I had another very positive experience at Boucher Nissan in Greenfield. I expect that I will return there when I am ready to get a new car!

Happy with purchase experience

The car I wanted was at a different dealership that seemed to be ignoring my offer. Gordie Boucher Nissan of Greenfield went to that dealership, picked up the car, and sold it to me for a price I was willing to pay. The salesman clearly worked hard to make this happen. All staff at the dealership were very accommodating during the purchase process. Also, the finance manager gave me an amazing interest rate considering I purchased a used vehicle. I won't hesitate to work with this dealership the next time my husband or I are in the market for another car/truck.

GREAT CUSTOMER SERVICE AND STAND BY THEIR CARS!!!

DAVE MATUSZCZAK WAS THE BEST SALE REP! NO PRESSURE, GOT ME THE CAR I WANTED AND DIDN'T STOP UNTIL I WAS IN MY BUDGET AND COMPLETELY SATISFIED! I WAS CONTANTLY ON A LIMITED TIME FRAME WITH WORK BUT HE WORKED WITH ME ON SEVERAL OCASSIONS AND WAS PATIENT. WHEN I WAS HESITANT ABOUT SOMETHING BEING CHANGED ON THE CAR, THEY DID IT FOR ME. THEY ALSO BROUGHT IN MY CAR FROM ANOTHER DEALERSHIP WHEN THEY THOUGHT THEY COULD SAVE ME SOME MONEY AND STILL GET ME THE CAR I WAS LOOKING FOR. AFTER MANY DEAD ENDS AT SEVERAL DEALERSHIPS THIS WAS THE PLACE THAT RAISED THE BAR. ITS MORE LIKE A FAMILY THEN A HIGH PRESSURE SALES TEAM!!!! MY CAR IS AMAZING, THANKS DAVE AND THE BOUCHER TEAM WHO HELPED WITH EVERY ASPECT OF THE SALE! :)

Pleasurable experience

Sales consultant, Joel Vallejos made the entire car buying process relaxed and informative. The exact model Sentra chosen was available in stock, as depicted on the Internet. From initial phone contact through delivery of the vehicle, Joel negotiated the entire transaction with confidence and style. We are very satisfied with the quality customer service provided to us. Boucher-Nissan has earned our respect as an outstanding dealership.

Bassim Farhoud is a keeper!

My family has purchased several vehicles from GB Nissan in Greenfield, so that was my first reason for choosing them. When I arrived I was greeted by Bassim Farhoud who took the time to make sure that I made the best choice for my budget. He was patient, understanding of my financial situation, very personable, and approached his job with professionalism and integrity. These are the things that matter most to me...especially when making a life altering decision like buying/leasing a new vehicle. I can honestly say that Bassim was the sole reason I ended up driving off that day with a new Nissan Sentra. I have also reached out via my social media channels to share my amazing experience at GB Nissan and especially with Mr. Farhoud.

Bassim Farhoud Is A Keeper!

My family has purchased several vehicles from GB Nissan in Greenfield, so that was my first reason for choosing them. When I arrived I was greeted by Bassim Farhoud who took the time to make sure that I made the best choice for my budget. He was patient, understanding of my financial situation, very personable, and approached his job with professionalism and integrity. These are the things that matter most to me...especially when making a life altering decision like buying/leasing a new vehicle. I can honestly say that Bassim was the sole reason I ended up driving off that day with a new Nissan Sentra. I have also reached out via my social media channels to share my amazing experience at GB NIssan and especially with Mr. Farhoud.

Very happy customer of Boucher Nissan

I was VERY pleased with my experience at Boucher Nissan. The entire team was friendly, helpful, and knowledgeable but at the same time not overly pushy. My salesman, Bassim, was super! If you are in the market for a Nissan, I would highly recommend that you go here and if possible see Bassim if he is available. If he is not, I am sure all of the other salepeople are wonderful as well. They will take their time and even after you buy/lease your vehicle they will be available for anything you need. Wonderful wonderful!!

Very Happy Customer of Boucher Nissan

I was VERY pleased with my experience at Boucher Nissan. The entire team was friendly, helpful, and knowledgeable but at the same time not overly pushy. My salesman, Bassim, was super! If you are in the market for a Nissan, I would highly recommend that you go here and if possible see Bassim if he is available. If he is not, I am sure all of the other salepeople are wonderful as well. They will take their time and even after you buy/lease your vehicle they will be available for anything you need. Wonderful wonderful!!

Great buying experience...

I made an appointment to test drive a Nissan Rogue through Boucher's Internet website. I was informed that Kip Malmstadt would be my sales associate for this test drive. Kip was very informative explaining all the ins and outs of the new Rogue. We took a very positive test drive that went where I wanted to go, and I was able easily determine whether this vehicle was what I was looking for. The Rouge is great, and I was totally impressed by the help I was given by Kip. I decided on the spot that the Rogue is what I wanted, and Kip made it happen. The color I wanted was not available in Milwaukee, but a Rogue with the right color and package was located in Chicago. I picked the SUV up 3 days later. The whole sales experience was positive, low key, and a joy to have. I am very pleased with Kip and Gordie Boucher West Allis.

Excellent sale experience...

I made an appointment to test drive a Nissan Rogue through Boucher's Internet website.I was informed that Kip Malmstadt would be my sales associate for this test drive.Kip was very informative explaining all the ins and outs of the new Rogue.We took a very positive test drive that went where I wanted to go, and I was able easily determine whetherthis vehicle was what I was looking for. The Rouge is great, and I was totally impressed by the help I was given by Kip.I decided on the spot that the Rogue is what I wanted, and Kip made it happen.The color I wanted was not available in Milwaukee, but a Rogue with the right color and packagewas located in Chicago.I picked the SUV up 3 days later.The whole sales experience was positive, low key, and a joy to have.I am very pleased with Kip and Gordie Boucher West Allis.

Good Deal

David Matuszczak went the extra mile to make buying a SUV easy and quick. Very friendly and got me just what I wanted.

Great experience in leasing my first car.

Glad I found this dealership, not only does it help me in one location but it serves me in a number of other locations. Feel like I got a fair deal and as long as they're honest with me I will continue to patronize their dealerships.

Horrible Experience

Recently purchased a car here and it was a terrible experience. They will do whatever they can to get you to drive the car off the lot that day. However, once you sign the paperwork, they seize all communication lines with you. My sales rep and manager would not answer phone calls or emails and would never call back. I had several issues with my car and they would not help me with it. Horrible experience and I would recommend everyone to buy their car elsewhere.

sad customer

I have always went here for all my cars last July Jason sold me 2013 Nissan Altima I told him I know I can't afford this it isn't the color I want despite that he is really good at getting want he wants. I go there this week with nothing but complaints about the warning lights coming on the air bag recall the gas thing broke my seat adjustable know broke even though I have a warranty it's my time sitting there waiting. . I hate this car I can't afford.. plus I lost my job:(( they told me I'm stuck because my loan and that I need 6 thousand to break even for something cheaper.. When this place is supposed to be number one they should be helping me and take it as there lost and make me happy.. or at least give me a different Altima smh I'm so disappointed with they overall outcome that I'm stuck because Jason basically convinced me I'm dumb if I didn't get this car:(((( I have told so many people I know to go there because they helped me every time I bought a car but I will make sure I never give them business again :(

Easy Experience

Walked in, bought a car....price was great , staff worked with me to get payment where it needed to be.

We've been working with Nisson/Jason Behling for all...

We've been working with Nisson/Jason Behling for all our vehicles. Awesome, and very happy with the treatment. will continue to do business with this dealership.

I love my new Xterra and I had a great experience at the...

I love my new Xterra and I had a great experience at the dealership. They were friendly and very helpful.THank you guysDianne K

No hassle dealership good people

Good place to buy a new car I will drive again 80 miles if I am buying Nissan

What a great experience

I have leased 4 Nissan Altimas from this dealership & I have received nothing but consistently wonderful service throughout the years. Everyone is extremely helpful, courteous & knowledgable. Even though I'm a female & always came to the dealership by myself, not once did I feel as if I was being taken advantage of or felt I was being talked down to which has happened before at other dealerships. Jason Behling was awesome in making sure I felt comfortable in my new car before I left. Jim Paolo was extremely courteous in making sure everything was going smoothly with turning in my old lease & entering into another lease. And Brian Jewett in Finance was so helpful by going through every document I had to sign & why I had to sign it. I feel very comfortable visiting this dealership whether it's for an oil change, service call, etc. because I know they will treat me & my car with the highest respect. I highly recommend them to anyone looking for superior service!

I found a Lexus on the Boucher website that I was...

I found a Lexus on the Boucher website that I was interested in. I then contacted Eddie and Adam to see if we could work something out. Eddie showed me the car and went through all the features. After making sure the car was as I expected it to be we got to working on a deal. They got me out of my lease and into the new car. It was a very low pressure situation and I could have asked for a better result, dealership, or staff. I would highly recommend working with Eddie Sandoval and Adam Petrey!

This was my first experience buying a brand new...

This was my first experience buying a brand new car.....and Gordie Boucher and Dan Harris my sales person made it a wonderful experience!!!!! Thanks Mike McGinnis

As a purchaser of Nissan cars (1985,1995 and 2000...

As a purchaser of Nissan cars (1985,1995 and 2000 Maximas). The 1995 and the 2000 were both purchased and serviced at Boucher Nissan. We have always been well treated by the sales and service staffs. That is why my wife and I came back to find a replacement for our Maxima. The experience has once again been top shelf. Tony did an exceptional job of answering all our questions and explaining the features available on the various Altima models available. We finally settled on the 2.5 SL and love it. When it came to completing the sale, Tony, Adam and Tim made the experience accommodating as possible. It was well worth the 20 mile trip from Germantown.

First time buyer. Great experience at GB Nissan!

A friend referred me to GB Nissan and to Kip Malmstadt, It was my first time purchasing a car (a huge and difficult decision) but I felt at ease with the friendly attitude and extensive knowledge that Kip possessed. I had searched many sites before visiting a dealership and Gordie Boucher Nissan had a great selection of pre-owned vehicles. I ended up finding the perfect car online and when I went to check it out at the dealership (even though the dealership was about an hour away from my home), it was so much better than I had anticipated. Thanks to Kip and the guys at GB, I bought my very first car and am loving it!!

A friend referred me to GB Nissan and to Kip Malmstadt, I...

A friend referred me to GB Nissan and to Kip Malmstadt, I was very thankful that he did because I had the best experience there and with Kip. It was my first time purchasing a car (a huge and difficult decision) but I felt at ease with the friendly attitude and extensive knowledge that Kip possessed. I had searched many sites before visiting a dealership and Gordie Boucher Nissan had a great selection of pre-owned vehicles. I ended up finding the perfect car online and when I went to check it out at the dealership, it was so much better than I had anticipated. Thanks to Kip and the guys at GB, I bought my first car and am loving it!!

leased 2013 rogue

From the new car manager, sales associate (Eddie Sandoval) to all the supporting staff, actually made you feel like it made a difference that you chose their dealership. Went to this dealership after having a bad experience with another Milwaukee Dealer. No comparison...this dealer was such a pleasure to work with....

WHAT A NIGHTMARE!!!

This was the worst experience we have ever had purchasing a vehicle. From negotiating a price to then being surprised with hail damage. We would highly recommend going to another dealership.

Worst experience purchasing a vehicle. Utter NIGHTMARE!!!...

Worst experience purchasing a vehicle. Utter NIGHTMARE!!! We were berated with a warranty, argued price and the icing on the cake... Surprised with our vehicle having hail damage in the very end. Please save yourself from having this happen to you, avoid going to a Boucher dealer at all costs

Lydia was very professional and knew the details of the...

Lydia was very professional and knew the details of the car we looked at. There was no pressure to make a sale on the first day, and we were able to negotiate a fair price for the vehicle. The Sales manager was easy to work with as well.

Excellent Car Buying Experience

Fabulous sales experience! Lydia took care of my every need in the purchase of my Mustang...even getting my the spare and the jack that was missing! Boucher Nissan service was top shelf...I recommend them for your next new or used car purchase

Great Customer Experience

The lease on my daughter's car was coming to an end and we needed help determining what we should do about a new car. Do you lease or buy? We had leased a car before but never truly understood how leases work or the strategies behind them. My daughter and I visited Boucher Nissan and had the good fortune to run into Robert Arciszewski, a member of the Boucher Sales Team. Bob took us under his wing and explained the different types of vehicles. He made sure that we got all of our questions answered, that we understood the leasing process and strategies associated with leasing and that we were satisfied with our choice. Bob spent a considerable amount of time to assure we had a great customer experience. If you're looking for a car and would like to have a great car experience we would recommend Gordie Boucher Nissan of Greenfield and Bob Arciszewski.

Pleasant experience. They were attentive and helped guide...

Pleasant experience. They were attentive and helped guide me through fhe experience. They were thorough an polite at all times. I enjoyed working with Jason

Very happy with the dealership overall and working with...

Very happy with the dealership overall and working with the salesman Jon Rzepny, was comfortable and pleasant. The general manager, Tom Delaney also went "the extra mile" to ensure our satisfaction and iron out any concerns we may have had. It is my understanding from others I have talked with! that the service department at this particular dealership is exceptional. Just one of the reasons I chose to drive the extra distance to do business at Gordie Boucher Nissan Greenfield.

Loved my experience and loving my new Altima!

My husband and I went to the Greenfield Nissan 2 weeks ago to buy a new car after my Nissan Murano decided to break down. We initially were put off when we just wanted to look at a car but were told that they wanted us to come inside to talk first. We're glad that we did come inside because Margaret was able to find us a 2013 Altima for a great price. When we weren't ready to commit right away, Margaret offered to let us drive the car home to think about it. We ended up coming back later in the day and sealing the deal. Never once did we feel pressured into anything and we had a great experience.

Daryl was great to work with - no pressure and made the...

Daryl was great to work with - no pressure and made the transaction very smooth. Also, the finance department gave me a great interest rate. I liked the low pressure sales culture.

great experience great people nice location . It is a...

great experience great people nice location . It is a forty-five minute drive but mostly hiway no problems getting there.It turned out to be a great auto love the color.did not have any work done yet.

Great Dealership and A Great Car

I recently purchased a new Altima from Gordie Boucher Nissan. It was a great experience every time I went to the dealership! Everyone on the staff was friendly and professional, the best I have visited. My salesman was John Kaage and he did a fantastic job presenting the car to me, sorting through options, and finding the right vehicle. He has a very nice style and a good sense of humor. He listened closely and really worked on getting the car I wanted more than just making a sale. I whole-heartedly recommend this dealership! And, I love this Altima!

I recently purchased a new Altima from Gordie Boucher...

I recently purchased a new Altima from Gordie Boucher Nissan. It was a great experience every time I went to the dealership! Everyone on the staff was friendly and professional, the best I have visited. My salesman was John Kaage and he did a fantastic job presenting the car to me, sorting through options, and finding the right vehicle. He has a very nice style and a good sense of humor. He listened closely and really worked on getting the car I wanted more than just making a sale. I whole-heartedly recommend this dealership! And, I love this Altima!

Marcy, medical transcriptionist

Searching for a car, finding the right price, along with my husband's wheelchair disabilities was becoming a draining experience.. not exciting as I had hoped... UNTIL we leased our 2014 Nissan Note from Gordie Boucher and Hannah Ceskowski, our sales person. All we can say is Hannah and Gordie Boucher have won our loyalty and we will be back to lease from them again. Thank you Hannah for making this a very pleasant/fun experience... and to Gordie Boucher for helping us to "trust" again... WE LOVE OUR VERSA. NOTE ..and Hannah you are the best... we are so pleased to work with you and thank you for accommodating my husband's disabilities and speed of this transaction... from sales to Finance... You all deserve a 10+. Many Many Thanks!!!!

Tony was very helpful for me to find my...

Tony was very helpful for me to find my needs,comfort,room and not so much gadgets in a car. Also, in my price range and mileledge of the vechicle.Kip help me to work around the needs,budgeting and understanding the paperworks of yhe car. They were so helpful and even Kip took care of the car rental for me. I was very impress that the Saturn was ready for me to go home on the same day.Thank you,all whom went by me at the desk while waiting for the paperwork. Every person asked me,if I need anything like water or coffee. I was so impress that I feel welcome to the Dealership.Thany you,Mike Hoban,to go through every paperwork and help me to understand them.Thank you very much and see you soon.

Best used car experience

Recently purchased a 370z from this dealership. Easily the most painless used car purchase I ever made. There customer service is second to none and there sales associate Kip was extremely pleasant to work with. I am very satisfied with purchase and will not hesitate to work with them on all my future purchases.

My entire experience with the Boucher Automotive Group...

My entire experience with the Boucher Automotive Group has been very positive. A friend connected me with Lee McGee and he was very patient while I was considering a Mazda. He'd check with me every couple of weeks to see if the time was right. When I decided to test drive a Nissan, he called the Nissan dealership in his gruop and let them know that I was shopping and interested. I scheduled my appointment to test drive and hopefully buy a specific model. I realized that one wasn't the model for me, but Hannah listened to what was important to me and we found the right vehicle that checked all my boxes. She also helped me understand the pros/cons of leasing, and I determined I would likely be happier to lease than to buy. We wrote up a deal and I picked up the vehicle the next day.Thank you to both Hannah and Lee for making this car experience a plus!

Everyone at Gordie Boucher was friendly, from Carl the...

Everyone at Gordie Boucher was friendly, from Carl the computer person I first had contact with to, Bob A. the sales rep,to Jim the sales manager. Everyone went out of their way to help me find the perfect car for me. The entire dealership was pleasant and clean. I am happy with my car and the deal I received from Gordie Boucher.

Great Saleslady, Horrible Experience

I bought a Used 2005 Saturn Vue from these people and have never been so disappointed in my life! The only reason the customer service received a 3/5 was because our sales lady, Lydia, was awesome! The rest of the crew, well there's other words for that. I was unfortunately forced into buying another vehicle as I was in an accident and the other person totaled my vehicle. So we purchased this vehicle and not even half way home, hour drive home, we start to hear a loud grinding noise and chugging of the vehicle. I have never heard or felt this in a vehicle so I took it to a GM certified dealership in my home town and they confirmed it was the transmission. Now, it did not do this on the test drive, obviously, or we wouldn't have left with it! I called Boucher and they continued to tell me it was not their fault, they would not help, nor were they going to work on helping me fix this problem. After 4+ hours of fighting with them, and a few choice words, they agreed to finally fix the vehicle, catch - I had to DRIVE it down to THEM! If you have no transmission, how are you suppose to move a vehicle 75 miles to the dealership? I was not going to pay for this. Needless to say, they came and got it and fixed it, but it only took them 11 days. No loaner, poor customer service - from service department and way too much time and money out of my pocket to ever think about referring anyone to their dealership. When we went to pick up the vehicle they brought it around and I went to leave, opened the driver door, the whole floor and mat were covered in rocks, dirt, grease and dust, along with the inside and outside of the door. RIDICULOUS! The service manager apologized and said he didn't have time to check it out since he was also busy. Then why did you tell me I could take it when it wasn't even fully inspected?! Again, RIDICULOUS!

Simple oil change damaged my car

I came in for oil change on Aug 5th, and it was lucky I called Kyle back the following evening, to ask about car insurance. Toward the end of conversation, Kyle happened to mention a gasket he found on the garage floor after I left. It was a good thing I wasn't out of state, as when we went into garage, there was a HUGE oil leak under the car. It saturated the almost the bottom half of floor under car. Kyle told me to bring it in and told me that it was "simply a plug that ripped the filter"???? I have never had anything like that happen. He guaranteed me that he would check fluids and make sure everything was okay and refill the oil. I left and over the next couple days, noticed a chirping sound coming from right front of car...odd that it would start immediately after this. I checked with some mechanics we know and they thought it might be the oil that leaked onto one of the belts. I had brought back the car once, to double check for leaks as I noticed excessive leaking from air conditioning...Kyle checked it out "to make sure I was safe" on Aug 8 and "guaranteed me that everything was refilled and safe" and "I shouldn't worry about noise". I was patronized and not listened to. He refused to check it out, changing his story that he now "would have to charge me." I happened to check the oil myself , and it isn't even filled to the 1/4 mark. Two other guys have checked this and confirmed it. I am asking for a refund of my oil change and I want to come in and personally stand with the mechanic and verify that nothing is leaking nor any harm done to any of my belts, etc. It is too much of a coincidence that this would all happen now, and I'm not going to be taken advantage of again. The thing that really makes me mad is that if Kyle saw the gasket on the floor, he should have immediately called me to at least warn me, as he admitted he knew I was the last one to leave the station from an oil change. It could have burnt out my engine. Real nice. I found out the noise was due to low oil. I am a single mom and recently lost my job. I desperately need my car to get around in and this is terrible to be taken advantage of like this.

I came in for oil change on Aug 5th, and it was lucky I...

I came in for oil change on Aug 5th, and it was lucky I called Kyle back the following evening, to ask about car insurance. Toward the end of conversation, Kyle happened to mention a gasket he found on the garage floor after I left. It was a good thing I wasn't out of state, as when we went into garage, there was a HUGE oil leak under the car. It saturated the almost the bottom half of floor under car. Kyle told me to bring it in and told me that it was "simply a plug that ripped the filter"???? I have never had anything like that happen. He guaranteed me that he would check fluids and make sure everything was okay and refill the oil. I left and over the next couple days, noticed a chirping sound coming from right front of car...odd that it would start immediately after this. I checked with some mechanics we know and they thought it might be the oil that leaked onto one of the belts. I had brought back the car once, to double check for leaks as I noticed excessive leaking from air conditioning...Kyle checked it out "to make sure I was safe" on Aug 8 and "guaranteed me that everything was refilled and safe" and "I shouldn't worry about noise". He refused to check it out, changing his story that he now "would have to charge me." I happened to check the oil myself , and it isn't even filled to the 1/4 mark. Two other guys have checked this and confirmed it.I am asking for a refund of my oil change and I want to come in and personally stand with the mechanic and verify that nothing is leaking nor any harm done to any of my belts, etc. It is too much of a coincidence that this would all happen now, and I'm not going to be taken advantage of again.The thing that really makes me mad is that if Kyle saw the gasket on the floor, he should have immediately called me to at least warn me, as he admitted he knew I was the last one to leave the station from an oil change. Found out noise was due to low oil pressure.

Fun buying a Juke

From start to finish everyone at Boucher Nissan was helpful and friendly. They were ready to answer any questions you might have without making you feel you needed to wait for your sales person. They went the extra step to make you feel comfortable. From the receptionist to the Sales Manager, everyone was wonderful. I was more than pleased with the customer service and attention I received from Barbara Airoldi. She was friendly, knowledgeable and definitely not pushy. She let me find my own timeline. She has great follow up that was never aggressive but always helpful and encouraged me to ask questions about anything that was confusing with my new car. Tim, in the business office, had all my paperwork ready was excellent in explaining my choices for service plans and options. It made my experience very relaxed. My new car runs like a dream. I know the Service Dept. follow up will be great since we already own a Boucher Sentra. We have never had a problem with the Service Department in the last 15 years of servicing different vehicles. From start to finish everyone at Boucher Nissan was helpful and friendly . I would highly recommend using the team at Boucher Nissan in Greenfield. They will find you what you are looking for and when you have found it, they will be there to help you acquire it and maintain it so you & your family will be safe

From start to finish everyone at Boucher Nissan was...

From start to finish everyone at Boucher Nissan was helpful and friendly. They were ready to answer any questions you might have without making you feel you needed to wait for your sales person. They went the extra step to make you feel comfortable. From the receptionist to the Sales Manager, everyone was wonderful.I was more than pleased with the customer service and attention I received from Barbara Airoldi. She was friendly, knowlegeable and definitely not pushy. She let me find my own timeline. She has great follow up that was never aggressive but always helpful and encouraged me to ask questions about anything that was confusing with my new car. Tim, in the business office, had all my paperwork ready was excellent in explaining my choices for service plans and options. It made my experience very relaxed. My new car runs like a dream. I know the Service Dept. follow up will be great since we already own a Boucher Sentra. We have never had a problem with the Service Department in the last 15 years of servicing different vehicles. From start to finish everyone at Boucher Nissan was helpful and friendly . I would highly recommend using the team at Boucher Nissan in Greenfield. They will find you what you are looking for and when you have found it, they will be there to help you acquire it and maintain it so you & your family will be safe

My husband and I had a great buying experience working...

My husband and I had a great buying experience working with Jason Behling at this dealership. Jason was great at keeping me up to date on finding the right vehicle for me. I would highly recommend Gordie Boucher Nissan for a friendly, stress free car buying experience.

My overall experience with Jason and Nisson was very...

My overall experience with Jason and Nisson was very good. One suggestion is that when the sales person quotes the monthly payment and say "plus tax", they tell the customer what the "plus tax" total is. When a customer comes in with a budget, needing to know the bottom line price is important.

My experience was excellent! Kip was friendly,...

My experience was excellent! Kip was friendly, knowledgeable and most of all let me decide to purchase without intense pressure. I ended up with a great deal on the vehicle I wanted! I highly recommend you go to Boucher Nissan on Highway 100 in Greenfield and ask for Kip Malmstadt. You'll be glad you did!

Professional, friendly and informative sales experience....

Professional, friendly and informative sales experience. We bought a new Altima 3.5 SV and LOVE the car. Would highly recooment both the dealership and the car to everyone. A great experience, comfortable environment and outstanding product.

2013 LEAF

My last new car buying experience was in 1986 and it made me not want to buy another new car. Pleasantly surprised to find things had changed. I first drove a LEAF at the Waukesha dealership and was referred to the Greenfield location when it was time to buy. We ordered the car in Blue Ocean and was given accurate information when the car would be delivered. The first car arrived early but was damaged. The dealership was able to get another car just like it before long. I picked up the car on the 3rd of July in the afternoon. Kip and the entire staff made sure things went smoothly. Things took a little longer than planned. My wife and I did not complain, but Tom offered by wife a gift and both of us a free dinner for any inconvenience. Unexpected consideration from the dealership. I drove my new car home that afternoon feeling our needs were anticipated and provided for. I recommend this dealership.

The sales guy was easy to work with, however the time it...

The sales guy was easy to work with, however the time it took to get our car prepared took too long.The sales guy and sales management were willing to work with us and were price competitive.Non related to the dealership, this survey is poorly built and not user friendly in terms of submitting and having to re-enter the fields too many times.

Rogue and Gordie Boucher Nissan review

I was completely pleased with all of the people at the Gordie Boucher Nissan dealership.Gus Hollo was extremely nice and personable! It was awesome to have car shopping go so smoothly.

GREENFIELD NISSON

I love my new car. BOB my salesman was great, he showed me lots of cars & explained everything to me so I knew what I would get out each car we looked at. everyone a the store was also very helpful. I've been with Nissan for 25 years now & with this same place. Thanks everyone there,

Bought a 2013 Nissan Altima 2.5 - Great experience

5 stars.... our sales person Jon - was very knowledgeable and helpful. We would recommend this dealership to anyone looking for a new or used vehicle.

I leased a new 2013 Nissan Rogue, and it was a great...

I leased a new 2013 Nissan Rogue, and it was a great experience. The car is exactly what I was looking for, and the staff was excellent. The sales associate I worked with, Hannah Ceskowski, worked with me to find the exact car I wanted to lease at the price I wanted to pay. I really couldn't have asked for anything more.

This was a very exciting time for me to make a purchase....

This was a very exciting time for me to make a purchase. My compliments to my salesperson Kip . I want you to know how much we appreciated your hard work and your patience. You truly went out of your way to make this happen.

I was referred to this dealership and heard several good...

I was referred to this dealership and heard several good comments from former customers. The showroom was clean, everyone was friendly, I was offered a beverage upon arrival and it was a great experience. I test drove the vehicle and had never been given the option of taking a car on the expressway; that was nice to check out the eco and sport modes and have them explained to me while driving the car. Brad Doney the salesman went over the features of the car twice before I left. Mike explained all the paperwork, which entailed quite a bit to make sure I understood everything and Tom finished off the day with an exit interview and an additional gift. All three gentleman were pleasant and easy to work with. I would highly recommend this dealership to anyone for every type of car they sell. The entire experience was great!

Jaimie Long - (sales associate) asked for a list of cars...

Jaimie Long - (sales associate) asked for a list of cars that I wanted to test drive. When I came in the cars were ready to go. I test drove 2 cars and make my decision. In the past I have found the car and decided a price then sent a guy to do the dealing. I felt very comfortable going in by myself to purchase a vehicle. Thank you

While searching on line for a new (read different, used...

While searching on line for a new (read different, used car) I submitted countless internet inquiries on a few vehicles I thought would meet my needs. The ONLY dealership to truly be interested was Gordie Boucher. I described my situation (credit issues) and my trade, (not the most marketable used car) and they were STILL interested in working with me. I was never made to feel embarassed or not worthy of their time due to my situation. John Rzepny made me feel very welcome, and he was VERY patient with my limitations in what am able to afford. He spent a LOT of time to find the right vehicle for me, and never made me feel rushed or pressured. I was far from the easiest case they had to work with. Their finance department was also far more friendly than I expected went out of thier way to deal with a unique challenge with me. If you don't choose Gordie Boucher for any of your vehicle needs you're missing out on a great car buying experience.

From the moment I walked in the door everyone around the...

From the moment I walked in the door everyone around the dealership was very helpful in answering my questions and getting me into a car with all the features I was looking for. I did not feel pressured into any deal and they worked very hard in finding me the perfect car. I have been driving the car for a week now and absolutely love it.

Excellent buying experience

Overall excellent car buying experience. No upswell pressure. Good experience with financing. Well prepped car.

great experience in purchasing new vehicle

I went in for an oil change with my 2013 Nissan Rogue and came out with a 2013 Nissan Murano Platinum limited edition. I owned the Rogue for 4 months. I had the first oil change and while walking the sales floor, fell in love with the look and design of the Murano. Once I sat in it, that was all it took. It then came down to reality...The price. I must say, our sales person Kip made it happen once again. He took our Rogue back on a flip, and we lost no money on it. In addition, he worked out a wonderful deal on the Murano which I absolutely love driving. It is a smooth quiet ride while offering many amenities. I am truly enjoying everything this vehicle offers. I cannot say enough about my pleasant experience with Kip and other staff members at Nissan....thank you. I will definatly reccommed this dealership to all of my friends and family. Word of caution...look out for your first oil change...you may be upgrading like I did.

We purchased a 2012 Nissan Rogue from Boucher Nissan in...

We purchased a 2012 Nissan Rogue from Boucher Nissan in Greenfield. We knew what we were interested in purchasing from our research on the Internet. When we arrived to look at the Rogue in person, everyone was very friendly and professional. Brian W (our salesperson), introduced himself, and was very knowledgeable about the Rogue we were looking at. The Rogue we wanted had everything it said it had, from our online research. It was also very clean inside the vehicle and out. For our test drive we used regular streets and the highway, which gave us a great feel for the Rogue as a whole. When it was time to sit down and talk numbers, Brian W was informative, and non pushy in making our transaction a reality.I have to say this was the best car purchasing experience I've ever made. The entire Boucher Nissan Greenfield dealership made this experience a great one, especially Brian W!Thank You!

The salesman as well as the dealership both treated me in...

The salesman as well as the dealership both treated me in a fair and professional manner on a personal scale. In other words, I believe I left there forming more a friendly relationship as opposed to a business relationship. Never at any time did I feel I was a number in a long line waiting to sign on the dotted line and then shown the door. Being treated in this way on my first visit made me feel alot more comfortable about my purchase and highly influenced my reason to return a second time. There will be a third visit in my future. I only hope the sales, financing and service staff will still be around at that time as these individuals are what made the entire trans1action possible and they portray a level of professionalism that Boucher should set the bar at. Thank You Gentlemen for all yoour assistance

Exceptionally friendly and professional staff. We had a...

Exceptionally friendly and professional staff. We had a great purchasing experience on a new Maxima. There was a level of caring and customer service that we have not seen in many years. We would definitely recommend Gordie Boucher to family and friends. In particular we would commend Bob Arciszewski for making this such a pleasant and successful experience.

We had been looking around for a used vehicle and a place...

We had been looking around for a used vehicle and a place that we would be able to trade in our used truck. We had contacted about 4-5 dealerships regarding our trade and looked at their inventory of cars we were looking for. This dealership had the best used car selection than the rest. The salesperson we dealt with was outstanding. He worked with us regarding the trade in as well as our purchase of a used vehicle. His assistance made the deal go through.

Awesome Dealership Experience

Because we were traveling home from IN the evening we stopped in they had pulled the used car we were looking at inside under good lighting. We also had our dog with us and they let her walk all around their showroom with no problems....everyone there was friendly to us and our dog! Our sales rep was efficient and it did not take us hours of negotiating or paperwork time. I went back next day to pick car up since it was late in evening when were there and they had everything ready for us at our sheduled time and we were in and out quickly. From the receptionist, to the sales rep to the manager everyone was extremely friendly, knowledgeable and efficient at their jobs. Would recommend Gordie Boucher to everyone.

I had a quote from another Nissan dealer throughn the...

I had a quote from another Nissan dealer throughn the Costco auto discount program. I texted Tim about the deal and asked if they can do something about it. We had few back and forth messages. By that evening the manager, Tom, called me and made a deal. Next Saturday, we went to the dealership and struck a deal in about half hour. It took us about two hours and drove my new Versa away from the dealer lot. I never had any better car shopping experiences than this one.

We had a great experience with Jamie Long. We really feel...

We had a great experience with Jamie Long. We really feel like we were able to shop around at our own pace without being hounded. We also felt like Jamie was very honest and did not have the normal "got to make a sale" attitude that most car salesmen/woman have. Jamie was very helpful and knowledgeable about all the cars we looked at, I would recommend Jamie to my friends and family who are looking into buying/leasing their next car.

My experience here was a good one. Brian Wilhelm, my...

My experience here was a good one. Brian Wilhelm, my salesman dealt fairly with me and got me what I wanted. I am happy with my purchase.

Everyone was very friendly and professional. All of my...

Everyone was very friendly and professional. All of my questions were answered and I was never pressured into making a snap decision. Great experience! I would buy and/or lease from Gordie Boucher again.

Pleasent, friendly experience!

Had the vehicle ready for us to view and test drive before we arrived after emailing our interest in it. Bob, our salesman, was friendly, up front and honest with us. Comapred the numbers to what we were looking at for trade-in and purchase price to the dealer's and found we were very close to what we wanted and what they were willing to do. Had no expectations of leaving with a new ride that evening, but we did! And so far we are happy with our new (used) vehicle! We were also offered the standard purchase options, but not pressured to take them. That was refreshing.

Kip, Tom and Jim, worked with my wife and I to find the...

Kip, Tom and Jim, worked with my wife and I to find the car that suited our needs at a price we could afford. We are completely satisfied with the experience and very happy with the car we purchased.

We bought a 2013 Nissan Pathfinder from Gordie Boucher...

We bought a 2013 Nissan Pathfinder from Gordie Boucher last week. We found their entire sales team polite, professional, and easy to work with thoughout the sales process. They were also fair in negotiating the price and gave us a good value for our trade-in.

GREAT SERVICE!

Thanks Kipp! An Excellent experience once again.

Boucher was easy to work with

We worked with Jon Rzepny to purchase our new Altima. Jon was knowledgeable on all the features of the new model, gave us the opportunity to take a thorough test drive and helped us get some additional extras for the vehicle that were not standard. The dealership area was very clean; we were provided coffee and donuts while we worked with Jon. We also met people from the financing and service areas as well as one of the managers of the dealership - everyone was very friendly and polite. Our overall experience in negotiating for the vehicle was primarily through the internet which went very well. The car had a pen mark on the interior - Boucher hooked us up with someone the next day who did a phenomenal job in removing it. We'd recommend Boucher to friends or family looking for a vehicle - they did a great job.

New car purchase

I worked with Tim Rice on the purchase of a new Nissan Quest. He was very responsive and followed up on everything. I believe they gave me a great price and when we purchase our next Nissan I won't hesitate to give him a call or recommend him to any friends.

Great staff. Very pleasant from owner to service.

The entire staff at Gordie Boucher was great and very knowledgeable with Nissan products. I personally would recommend doing business there. I don't know of any dealership owners that would give there personal contact information to anyone, well believe it.

1st time buy

My husband pass away 2 yrs ago and the Nissan was in his name, the lease was up so for the 1st time in 30 years I was on my own to fine a car. Kip Malmstadt at Gordie Boucher in Greenfield along with his co-worker treated me with respect and just did not try to sell me anything because I was a female. So ladies if you need help go see KIP and his TEAM!!

We are the happy owners of a new 2012 Nissan Murano as of...

We are the happy owners of a new 2012 Nissan Murano as of August 21st, 2012. I was referred to Bob Arciszewski at Gordie Boucher Nissan by Donna at the Racine office Educators Credit Union, and walked in on Friday afternoon without a prior appointment. Nontheless, he welcomed me and was very accomodating and helpful as I critiqued and drove the Murano. All my questions were answered. The next morning I came back with my husband and Bob did a fine job of pointing out the many features of the car to him w/o being overbearing. Over the weekend we decided the Murano was the car for us. We received e-mail follow up from Bob. After some negotiation on our trade-in, a price was agreed upon Tuesday morning, and he had the car ready for us to drive off the lot by 6 PM that evening. Before we left the lot he made certain that we were comfortable with the car features that were new to us. We would definitely recommend Bob to anyone interested in purchasing a Nissan! I might add that the dealership facility is a spotless and attractive place. I noted that I would enjoy the comfortable sofas, WI FI, large flat screen TV and refreshments when I bring the car in for servicing in the future!

My recent experience with Nissan of Greenfield has...

My recent experience with Nissan of Greenfield has definitely set a high bar on the car shopping experience. The staff went out of their way to help me find what I was looking for, at a price that I could afford. They didn't give me the run around as I found with other dealerships and I felt comfortable asking them all of the questions I had. From my first step in the door to signing the paperwork and driving away, I was always greeted with a smiling face and a helping hand! I am more than satisfied with my decision to lease my car from them and have highly recommended them to my friends and family! A+!!!!

Outstanding customer service. The salesman was top notch...

Outstanding customer service. The salesman was top notch and even came in onhis day off to take care of us. I would highly recommend this dealership andsalesman to anyone.

After researching the Nissan Juke, I went to Boucher...

After researching the Nissan Juke, I went to Boucher Nissan to test drive one. The sales consultant, John Rzepny, met me at the door and immediately took me on a test drive. Becasue of the heat, he periodically asked if I needed somethin gto drink. I was with my best friend who asked questions about the car and John happily answered her questions as well as mine. I wanted a Juke S in red, but none were available in the vicinity. john found a cayenne red Juke SV and we negotiated a very fair price. He was not pushy or frustrated at any time. BY the end of the day I had my new Juke. There were a few scratches and boo-boos on her, so John set up an appointment for the next day to have the scratches taken care of. I had the car back the next afternoon looking awesome. My friend, a Toyota person, was impressed with John's friendliness and help. He is well-spoken and knowledgeable. It was swimply the best experience I've had buying a car. I take the car in for its first maintenance in September. I expect I'll find the service department as accommodating at the sales department. Thank you for a painless and fun experience. I LOVE my new Juke!

Everyone at the dealership greeted us and were very...

Everyone at the dealership greeted us and were very friendly. Although it was an extremely hot day, our salesperson took time with us out in the heat to ensure we got exactly what we were looking for. When the vehile we selected needed some body repairs, the salesperson and his manager offered to go to another lot to get another one that matched our selection. We got exactly what we wanted in a timely fashion. Before we left we had our first oil change scheduled and were assured that we would be well taken care of. The purchase of our new vehicle has been a very good experience and I would recommend this dealership to others.

TIM WAS FRIENDLY AND PROFESSIONAL AT ALL TIMES. WE HAD AN...

TIM WAS FRIENDLY AND PROFESSIONAL AT ALL TIMES. WE HAD AN ONLINE QUOTE AND THE CAR WAS READY WHEN WE SHOWED UP AT THE DEALERSHIP. THERE WAS NO PRESSURE FROM TIM OR THE SALES MANAGER, JIM. IT WAS AN OVERALL PLEASANT EXPERIENCE.

This was my first experience with Gordie Boucher...

This was my first experience with Gordie Boucher Nissan-everyone I dealt with was friendly and helpful, making the whole process easy. Tim Rice, who sold me my new Nissan Versa, was fun and knowledgeable. I also dealt with Charles and Adam in the financing department, and they were both honest and straightforward, operating with integrity. I was happy with the customer service, and the price was affordable. I will not hesitate to return there in the future!

The sales team at Boucher Nissan were very friendly and...

The sales team at Boucher Nissan were very friendly and made sure i was completely satisfied with the deal on my new Nissan Altima. I would most definitely recommend this dealership to anyone looking to buy a new or used car

I bought my brand new 2012 Altima 2.5 SL here today. I...

I bought my brand new 2012 Altima 2.5 SL here today. I traded out of my previous Nissan lease, lowered my payment, and got the car I wanted. Jim Paolo was great to work with and Grant in the finance department was very professional and time conscious. This is the 4th Nissan I've leased from Boucher, and I'll continue coming back. A+

I have worked with this dealership twice now and wouldn't...

I have worked with this dealership twice now and wouldn't go anywhere else. They make you feel very welcomed. The two salespeople who I worked with, Jim Ingle and Jason Beiling, were excellent. They answered all questions clearly. They were not too pushy or aggressive and I walked out feeling like I had gotten a great deal. I love my second Nissan and wouldn't drive anything else. I would highly recommend this dealership!!

Salesperson listened to our needs and did not try to sell...

Salesperson listened to our needs and did not try to sell us what we didn't need! Also, the finance department worked with us well.

I purchased a 2012 Nissan Versa from Bob Arciszewski at...

I purchased a 2012 Nissan Versa from Bob Arciszewski at Gordie Boucher Nissan. Very pleasant experience. He did an excellent job answering all of my questions. And a great vehicle too.

I was extremely impressed by the level of customer...

I was extremely impressed by the level of customer service at this particular dealership. The employee I worked with was knowledgeable and was able to answer the questions I had and to get me the best deal in the price range that I was most comfortable in. I was able to leave the dealership the next day with a brand new car.

I found the customer service to be very nice. The people...

I found the customer service to be very nice. The people were friendly and helpful. I felt like I was able to get to know Amy as a person and not just as a salesperson.

We leased our new Rouge from Gordie Boucher. 13 months...

We leased our new Rouge from Gordie Boucher. 13 months later, the car was dead and I was stranded. I called Nissan corp, and they stated I had to pay to have my car towed to the nearest dealer. I called Boucher and spoke with the sales manager. He offered to pay for me to have my car towed to his dealership. When we arrived, he offered me a free courtesy car rental until my car could be fixed. We were very surprised by the amazing customer service. We only had positive experiences here, but this beats it all. They will do everything to keep customers satisfied.

I went into Boucher in Greenfield, WI for an oil change...

I went into Boucher in Greenfield, WI for an oil change for my Maxima. I ended up walking out with a new 2012 Altima. This was the best sales experience I have ever had and I am in my 50's so I've bought a lot of cars. Both Jon and James and every other person I talked to there was low key and knowledgeable and I never felt pushed into buying anything. I believe I got a fantastic deal for my Maxima and they made the transaction very easy for me with no hassle whatsoever.I have told numerous people about this good experience and I will continue to do so. If you need a car go see the team at Boucher and you won't be disappointed.

Gordie Boucher Nissan of Greenfield is the # 1 dealership...

Gordie Boucher Nissan of Greenfield is the # 1 dealership when it comes to purchasing any type of vehicle. Everybody thats employed by Gordie goes beyond their expectation in making you feel at home, and I mean this literally! I have been coming to Goudie for three years, and Im satisfied with every visitI will always be grateful for the kindness and respectfulness that is shown to me by all that works there.I would like to thank Jason Behling for his wonderful expertise in explaining how certain things work when purchasing/leasing a vehicle Thanks Jason, because you are remarkable and, I would like to thank everyone else that did my paper work, and for showing their nice warm smiles! You guys rock!!!!! I love my brand new 2012 Nissan Murano thats has everything a woman needs!!!!! Best regards, Cynthia I

First of all the new dealership site is lovely. Such a...

First of all the new dealership site is lovely. Such a nice, clean, inviting environment. Then we met Jason Behling you contacted us afew weeks prior. Jason said he could get us into a new vehicle for the same lease payment if we wanted to turn our car in early. This would be our third Altima if we decided to take him up on the offer. We met with him and after a short negoition we happily agreed a 2012 Coupe. Jason found the car we wanted and delivered it as promised two days later. The finance manager was also easy and pleasant to work with and got us through all the necessary paperwork in a timely manner. The entire experience was a pleasure and I would and have recommended this dealership. The service department is also much better since the move to this location.

Kip was great to work with! Really listened to what I was...

Kip was great to work with! Really listened to what I was looking for and tried very hard to make it happen. I would buy from Kip again!

I would like to re-name The Boucher Group "The...

I would like to re-name The Boucher Group "The Seamless Group". The level of coordination, professionalism, friendliness and commitment to satisfy the customer is evident the moment you come on their grounds. It's almost as if they say "this is our chance to make them not want to go anyplace else". It was wonderful!!!!! From Pat Meyers, to Kip, to Mike and finally Charles, forget it, the entire staff was gracious. A special tribute to Dusty, whose dedication to a satisfied custome led us to go all the way.We appreciated taking a picture with the Heisman Trophy, so much that we sent it to family from the west coast to the east coast, even to my cousin who lives in Israel.Thank you for everything!!! Consider using seamless in your future presentations, you truly have a testimony here.Rev George F. Pumphrey Jr and Delores Pumphrey

All the sales reps were freindly and curtious on all...

All the sales reps were freindly and curtious on all aspects of the sale and trade in of my old and new vehicle, extremley helpful answering all questions no matter what it was couldnt be happier!

My wife and I have purchased a car from this dealership...

My wife and I have purchased a car from this dealership before (18 months ago)and because of previous service chose to return for our second purchase of a Nissan. From the time we walked in everything was good (salesman, service, value on our trade-in, etc.). The salesman went the extra mile to ensure we understood the current promotional program we were utilizing in our purchse.

There was an issue at the starty of the acceptance...

There was an issue at the starty of the acceptance process but the entire team I was working with turned things around in a heartbeat with exceptional service beyond may expectations - they were excellent.

My fiance have been in the market for a 4runner for the...

My fiance have been in the market for a 4runner for the past month or so and found one at a boucher dealer in madison. We had been into this dealership before looking at some other vehicles so i called back our salesman and he said it was no problem to get it out there. We went and looked it over, decided to buy it with a few conditions which were factored into the price. It was missing a cup holder, there were some big scratches to be repaired and also a small chip in the windshield. He said everything would be taken care of tomorrow if we would like to come back in. I also asked if he could wash and wax it because it was dirty and he said not a problem.Now comes the bad part, when we went to pay for and pick up the vehicle, it was in worse condition than when we originally looked at it. It has not been washed or waxed at all, but the salesman started to argue with me saying that yes it was. Now i'm not a professional car detailer, but I have washed and waxed my vehicles numerous times and I could tell nothing had been done except tire shine. There was still the same bird poop on the roof as before. But he was 100% positive that it had been washed and waxed and told me I didn't know what I was talking about. The scratches had been fixed by what looked to be applying whiteout over the scratches. The color wasn't even a close match and it just looked horrible. The salesman then proceeded to tell me that this was infact repaired to the best of their ability. I said I could have done a better job with just the paint match from any car parts store, where he replied calling me a liar, and that it wasn't possible. Even though I did the same exact thing with my truck not two weeks ago. The chip had been fixed supposedly, but looked even more pronounced now than before. On top of that, whoever fixed the chip, also put a new scratch on the door frame. And the cup holder was still missing but was told "was on order"....The worst part was that we were about to buy the vehicle, if only they provided the few repairs that had been discussed. We thought, up until this point, that it was a great dealership and would refer it to everyone. Now it's completely the opposite with the horrible customer service that we received. In all actuality, the repairs weren't that big of a deal, it would have just been nice to have had them done. But I refuse to sit there and be called a liar for something that I know is true on multiple occasions. The general manager didn't do a thing to fix the situation except that he would just refund our money and we can buy something else. He didn't try to fix the situation, or anything at all really. I will never go to another boucher dealership and should have stuck with the one I have had success with in the past.

Did not buy, but I recommend

I worked with Mike Fuller at Boucher Nissan. He was hard working, went above and beyond and he was easy to work with. I did not end up buying a car from him, but that was due to me ending up with a Honda. That had more to do with the inventory/certification, than anything to do with Mike. I would recommend him to anyone that is looking at inventory that Boucher carries.

Matt Hall

The young man who worked with me, Matt Hall, was knowledgable, friendly, listened carefully in noting what I wanted, and explained differences of different models in terms of what I wanted. I will be returning to him!

Treated with Honesty and Integrity!

I was a little worried about buying a new car, so I decided to do my car shopping on the internet. Gordie Boucher Nissan responded to my internet request within minutes. Not only were they the fastest with the best prices, but they turned out to be the nicest too. The whole process with the internet was actually very simple. I'd narrowed it down to the Accord, Camry and Altima. I went to the 3 dealers that responded to me the fastest on the internet. After driving all three of the cars, it became apparent that all are nice vehicles and that I couldn't go wrong with any of them (although I think the Altima looks the best!). I was upfront when I came in that I was only there to test drive and that I would be making my purchase decision later that week. It was only at Gordie Boucher Nissan that they didn't try to pressure or try the hard sell on me; they treated me with honesty and integrity. I returned to Gordie Boucher the next day and bought. I have no regrets. I had an excellent experience at Gordie Boucher Nissan and will recommend it to all of my friends!!!!!

Thank You!