Glynn Smith Chevrolet

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.4 Quality Of Repair: 4.2 Overall Facilities: 4.7 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Excellent Experience

5
Madison Toland on 11/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough how happy I am with the excellent customer service at Glynn Smith. This isn't the first vehicle we have purchased with them, and definitely won't be the last. They make you feel like family!


It was very friendly and quick service

5
je2095ep on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm giving my rating because of saleman Mitchell Tolbert effective style that he used to help make my purchasing a new vehicle so much easier. He used the correct approach method, he was confident in all subjects of the vehicle, and I was able to make my decision based off his comfort that he presented to me.


New truck

5
AU Chevy on 11/08/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales staff was friendly and made the experience easy. Drove from Birmingham to purchase from here.Their website is straightforward and is better than the competition in Birmingham. They at least have the window sticker available and the low price shown on the website. Not calling involved.


Glenn's review

5
Denali2016 on 11/03/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very friendly and let me take my time without pressuring me. I felt they had the best selection of vehicles in the area at the best price.


Blessed and Highly Favor

4.6
ATorrance72 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

All I Know, I thought it would not happen or the deal would be a challenge for me. Mitch listen to what I said or thought would be in my best interest. He worked on the deal while I was at work working. I must say the process was a great experience and I didn't have to miss work and sit at a dealership for hours. Favor Ain't Fair


Bought new car

5
Rose on 10/26/2016

Customer Service: 5.0 Overall Experience: 5.0

I purchased a 2017 Chev Spark. I have done business with Glenn Smith for years. Want to say a special thank you to Billy Johnson and Michael Lee. I brought my Corvette in for service and walked out with new car.


Excellent service!

5
Sylvia T on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Today I purchased a new vehicle from Glynn Smith Chevrolet. I have been conducting business with Glynn Smith and Mike Core for many years. I am not one to freely give out great reviews. In fact, I usually do not take the time to write reviews for anyone....good or bad. However, to not write a review in regard to the service I received today would be an injustice to the gentlemen I had the pleasure of working with. I have known Mike Core for many years and refer all my friends to Mike. MIke introduced me to Mitch Tolbert, who assisted me in selecting the perfect vehicle. What I like most about the service at Glynn Smith is that I never feel "pressured" to purchase anything. They are helpful, yet understand that I am capable of making my own decisions, thus serving as a resource rather than pushy sales reps. The atmosphere is friendly and they make all their customers feel as if nothing is more important than you are. I trust Mike implicitly, therefore when it is time to "make the deal" I don't have to waste my time haggling back and forth. I know that I will be offered the best price for a trade-in and the best price for my purchase straight out of the gate....there is no need to look any further. If you are in the market for a new vehicle, I highly recommend Mike Core and his team at GSCBG. They are professional, friendly, and about as customer service oriented as you will ever experience! Thanks again Glynn Smith! You all were awesome today!


Great Experience

4.8
Jennifer56 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They were very helpful and considerate of my needs.I was very happy with the service that was provided to me and I was happy with the outcome.


Excellent service

5
Cam darden on 10/09/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2017 GMC Terrain. I was referred by a friend and this was my best experience purchasing a vehicle! I drove from Georgia and it was well worth it! Mike Core was simply amazing! He worked hard in securing me the best financing and helping me select a vehicle that met my needs, wants and budget! My salesman Billy Johnson was very knowledgeable of every vehicle that I test drove . I decided on the 2017 Terrain and he was awesome! He explained all of my features and set up all of my services. Michael Lee was very knowledgeable and explained and ensured that I understood the terms of my financing as well as advising my of a possible refund of my gap insurance for the vehicle I traded. I have purchased several vehicles in the past but this has been the best experience! I will be back for future purchases and will refer family and friends! The professional and family atmosphere made my one and a half hour drive well worth it! You guys are amazing! Continue to do what you are doing! Your excellent customer service is a plus! Everyone worked as a team and I truly appreciated that teamwork! I only hate that I am not close enough to bring my vehicle back for scheduled services.


Recommended dealer

5
Elwood on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly sales and service staff. Moderately quick at completing paperwork and services. Could be a slightly quicker but overall was a great buying experience. Thank you for working with me Mitch.


Very pleasant experience

4.8
tberrien on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a vehicle for my daughter and she is very pleased with the car and I was pleased with the timely service and the no haggling. I will definitely use this dealership again!!!


Fast, Friendly, Efficient

5
AdamV on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is fantastic. I had a "falling out" with another nearby dealership so I contacted Glynn Smith and was assigned to Mitch (Sales Rep). He was very quick to respond and get me in the vehicle I wanted. I was treated fairly and respectfully by all the staff. The financing officer, Mr. Michael Lee, was expedient in processing the paperwork and got me in the truck within about 30 minutes. Wow! I have purchased many vehicles from dealerships and this had to be the smoothest experience. I highly recommend allowing them opportunity to EARN your business, because they will. (One note: I actually bought a GMC but was only able to select Chevy in the menu).


Outstanding Service

5
Tami on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a Honda from Glynn Smith Chervrolet today. Could not ask for better service. Mitch (sales rep) was outstanding!! Thanks for making my car buying experience amazing!!!


Friendly, Professional, Simple

5
Jordan on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Otis Preston made it extremely pleasant to do business at this dealership. I would recommend this dealership to anyone interested in any brand of car.


I'm a new customer but a very satisfied customer.

5
Geraldine Mitchell on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never had an experience like this before, where it was a pleasure to actually purchased a car. I been telling my family members and coworkers about my wonderfully experience with Glynn Smith Chevrolet. The best thing is, not just the sales rep., but the whole staff was all great. But Kevin was awesome!!! ...... and Michael Lee did a good job by getting us out quickly. Thanks Guys.


Same great service that I have had in the past.

5
Shirley Cash on 08/18/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Introduced my grandchild to how a car dealer should treat a person, she had had two bad very bad attempts to purchase a car. I had gotten cars from Glenn Smith in the past and my daughter had just purchased one from them.Walter was up front and did not give us the attitude of oh boy here is a stupid old woman, as the other dealers in Columbus,Ga.had. I had not intended to purchase that day but found a great deal and Walter worked a deal with a trade in that was just how we wanted it. My grandchild was so surprised when Walter ask if she wanted to drive her car home. Thank You Walter and Glenn Smith for her first positive relationship with car buying. I am sure she will return in the future if she needs another car.


Always a good experience

5
djackson616 on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our family's 4th vehicle purchased from Glynn Smith Chevrolet. The staff is always friendly, and the deals are always great. Love doing business with this dealership!


Top Notch Sales & Serviced

5
ZDavis on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am giving the highest rating possible! There has never been a time that Marc Jeter, Mike Jeter, Mitch Tolbert and Michael Lee let me down....NEVER! The customer sales and service just CAN'T be beat!


Absolutely the best

5
Nolefan on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Otis Preston was the best sales associate ever. Mike the general manager and Marc the finance manager absolutely wonderful people to deal with. I give them a 5 star rating which is the best


Proffesionalism at its best!

5
SHOWTULANE on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I live in Columbus, Ga and came to Glynn Smith due to the horrible assistance I was getting at some of the dealerships in purchasing a vehicle. I was greeted by Mr. Otis Preston the moment I stepped out of my car with professionalism. He was very attentive and patient in assisting in finding the vehicle that was right for me. I not only got the truck I wanted but gained a new friend in the process. Thanks Mr. Preston.


ryan's review

5
Ryan Matthews on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin Holloway was awesome. Very knowledgeable about his products, very friendly and courteous, not pushy. Everyone in the dealership made me feel comfortable, didn't feel like a typical car dealership.


The best ever.

5
nan&john on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mitch our salesperson and Michael Lee our finance man are the best. Our experience was terrific. Could not have asked for a better team, go guys. Mitch is one of the best sales people that we have ever dealt with....his kindness and friendliness was great. Michael Lee made signing paperwork a pleasant experience and he really knows what he is doing. Thanks again to Glynn Smith for having such a good staff.


Bought another Equinox. Nothing better!

4.8
steve0457 on 07/06/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Billy Edge was the most pleasant salesperson I have ever had! No bothersome contacts while I made up my mind on the new Equinox LS which I needed and could afford. He never pushed me to buy a car and was willing to help me find just the right ride! After helping me find a good color and trim level, Billy took me the finance department where I met Micheal Lee. What a big surprise! NO CHAINS or GOLD RINGS:) I knew I was in the right place. Thn Micheal helped me after I made the purchase by changing the GAP insurance coverage that dropped my payment further. I knew Glynn Smith was the place and will be back when my wife gets ready to trade


Best car buying experience.

5
Jazzie333 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got turned down on a new car no matter where i went. I doubted Glynn Smith could help but i was wrong. Very nice place to do business. They were honest with me. Mike Core was so awesome and made me smile.


clean, organized, friendly

5
ellen on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always had good experiences with Glynn Smith Chev. and this buying experience once again was done as quickly as you can buy a vehicle! My sales person was polite and helpful, the Dealership was cool and clean and everyone there was so nice to us. As usual was a very pleasant experience


We found the used vehicle we were looking for.

5
Linda and Don D on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman was Mitch Tolbert. He was friendly and professional. He respected what we were looking for and there was no pressure to get something else. He was great and we truly appreciate his help in getting us in the 2005 Tahoe 4WD. I am primary driver and my husband drives vehicle when we pull camper.Love the carDon and Linda D.


Outstanding

5
Allen1956 on 06/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was out to please paperwork was ready. Everyone knew their job enabling everything to go smooth. Outstanding dealership and employer building clean and modern


Treated with greatest respect

5
judypearce on 06/17/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As an "elderly single lady" buying a car has been a problem for me with trust issues . I was treated with dignity,patience and given all the time I needed to make my choice .I was so pleased with the staff and their excellence in treating customers.I will be sending all my friends there !JudyP


Friendly and Courteous Service

5
Joe R. on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking for a new vehicle. After looking around we decided to stop by Glynn Smith and we are so glad we did. Great service during the sale, and attentive to to us as customers. Best car buying experience we had ever had.


Great experience

5
Anne C. on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a new Tahoe and found a good deal at Glynn Smith. Everyone was courteous and helpful. I definitely recommend this dealership!


Great dealer

5
Ken Wilson on 06/10/2016

Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service and buying experience bought new gmc pick up and had my Yukon Denali serviced very satisfied


Great truck

4.8
tomtgr on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a used Silverado in 2011. I wanted a smaller truck and the Colorado was just what I was looking for and got one with the options I wanted.


Super friendly!! Will buy from them again!!

5
Andrea B. on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff is super friendly! Easy to talk with and they make sure you understand every aspect of the transaction and the dealership facilities. They made sure I was happy when leaving and even made follow up contact. Will buy from them again!!


No Hassle...Great Experience!!

5
Ensley123 on 06/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been shopping with Glynn Smith Chevrolet for over 5 years now and would recommend to anyone looking for a used or new car. There is no pushy-ness but they are willing to help when you are ready. I also have had a huge issue with one of my cars just once.....I took it there and within no time, they had the me in a another car and had my car without any questions while mine was being fixed. They have great customer support (enough to where I still drive an hour to shop there verses 15 minutes to my local one).


Bought a Volt!

5
voltbuyer on 06/03/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very awesome buying experience. Kenny was great to deal with and everything went extremely smoothly. One of the easiest vehicle purchases I have made. Thanks!


2016 Chevy Silverado 1500 High Country

5
Bygslym on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walter Moore and Michael Core was very professional in assisting me on my dream truck. They also work hard to get me the best rate with no money down.


Fast and Easy

5
Kenny Pugh on 05/24/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Mitch, getting me a Z71 pickup and he made me a deal I couldn't effuse. No haggling and my wife even admitted that this was the fastest and easiest deal we have ever made.


My Best Vehicle Buying Experience Ever!

5
Chris Walworth on 05/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you need a vehicle I could not more highly recommend Kenny Senn at Glynn Smith Chevrolet. It was also a pleasure working with Mike Core and Mike Lee. This is our second new vehicle purchase at Glynn Smith, and we could not be happier with our dealer experience.


made me an offer I couldn't refuse

5
lciniglio on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roger McCreless and Kenny Senn made my purchase very easy and without any hassles. I would recommend them to any body looking to purchase a new Chevrolet or GMC vehicle.


best auto company in the area

5
Arletha Staggers on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sale men's are very nice and will work with your budget. Went in for a minor fix up and oil change came out with a brand new car. Didn't expect it but with the guys at glynn smith anything is possible .


One of my best car shopping experiences

4.5
gijoear on 04/24/2016

Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We really enjoyed our car buying experience, we got to take care home, we were able to negotiate a good price, they listened to our concerns, took the time to explain everything, and was quick and simple. Only one small mistake by forgetting to have us sign the check. I would recommend having bottled water, its the only thing I would change. I was quite hot and would have been much more simple that the water machine they had.


Made it right

0
Connie Crowe on 04/14/2016

Thank you Glenn Smith GMC for making it right. I felt gap insurance was added to my contract without discussing it, and your dealership fixed the problem. Thank you for restoring my faith in your business.


Righting a wrong

0
Connie Crowe on 04/13/2016

Thank you Glenn Smith GMC for fixing what I thought was a wrong. We never discussed gap insurance during my financing process. Yet I found it in my contract. Which I felt was wrong. I have been refunded the cost of that insurance. This has restored my faith in your dealership. Thank you again.


Jones,R.

5
jonesr on 03/31/2016

Customer Service: 5.0 Overall Experience: 5.0

My experience at Glynn Smith was very favorable. Mr. Walter Moore was profession,very knowledgeable.and courteous. The entire staff is very friendly. THANK YOU..


Read the fine print

0
Connie Crowe on 03/31/2016

Read the fine print. Had gap insurance and fabric guard added to my contract without discussing if. Note to self always read fine print!! Salesman JT was great. Watch the finance man.


They take time with you no RUSH... Great People!

4.8
neenee on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The service I received from Mr. Holloway and Mr. Core was great....First time buying a new car and they made me feel very satisfied.


Such nice folks to deal with and in and out pretty quick!

5
gartam,yota123 on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We stopped by the dealership after driving by to look at a Toyota Tacoma they had on the lot. We were quickly greeted by The sales rep. Mr. Harold Bonner. He had us off in the car test driving within minutes. My husband loved the truck and we immediately started working the deal. We briefly met with Mike the Manager and then with Mike in Finance. All three were super nice. We were very pleased with the deal we received and the amount of time it took for everything to be completed.


Great sales experience salesman JT Frazier

5
christkl on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the entire staff professionalism, courteous, cleanliness and prompt service. The entire staff was top-notch and I would gladly do business with them in the future.


What Customer Service Should Be!

5
Hen1122 on 03/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with Mike and Wes was a pleasant experience. We never felt pressured "just to pick something close" to what we wanted. They did everything they could do to make us happy. We feel they went above and beyond and truly cared about us. We would recommend Mike and Wes to anyone that wanted a great car buying experience.


Great customer service

5
Jac4905 on 03/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were patient with the buying process and did a great job getting me the truck I wanted and the price I wanted. They were friendly with showing things about the truck.


Great, no pressue experience

5
TXedition16 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The folks at Glynn Smith go above and beyond while being friendly. Harold Bonner and Marc Jeter went the extra mile to get me into my new 2016 Silverado 1500. At no time did I feel any pressure to make a deal. I'll recommend Glynn Smith to friends and family.


Purchase new GMC Acadia Denali

5
kburnett on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was very good. All of the paper work was ready when I arrived to complete the sale and everything went as smooth as it could be..


My visit was great. Staff was very friendly.

5
truckguy, tony111 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at the dealership was outstanding. This was the best experience I've ever had buying a vehicle. I would recommend Glynn Smith to anyone because I know they would be treated the same way.


Remarkable Service

5
sara3 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with this dealership will be the first of many more to come. From the initial point of communication through the USAA car buying circle and email to leaving the dealership in my new vehicle was remarkable. I live closer to dealerships in the Columbus, GA area and believe me Glynn Smith of Opelika definitely has them beat from customer service to way better prices. This team went over and beyond to make my husband and I very, very happy!!! You will not be disappointed, they provided services that we were not expecting. We are proud owners of 2016 Chevrolet Suburban LT!!!Sara and Tim


My experience with Chevrolet is always great!

5
Reneisha22 on 03/15/2016

Overall Experience: 5.0

They have outstanding customer service and make sure they meet their customer needs. My experience with Chevrolet has always been outstanding. I would recommend them to anyone.


Happy Customer

5
Dsheets on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second time buying from Glynn Smith, nice people to deal with. Our salesman was Harold Bonner, he was very nice and did not pressure you into purchase. Once we decided on a purchase we then worked with Marc Jeter..Mr. Jeter is very nice guy, we had actually bought our 1st purchase from Mr. Jeter several years ago and now he is a Manager and he worked with us on our trade in and what we wanted our payments at. He is very knowledgeable and very much a peoples person. Once we completed that process we then went in to do paperwork with the financial person name Michael Lee. He was very nice and answered any questions we had and the process was very speedy, All in all I would definitely continue to use Glynn Smith. Oh and I forgot to say that even the Owner Glynn Smith him self came and talked with us...Super nice guy. Thanks Glynn Smith for the awesome service!


REUNION

4.6
Mookie49 on 03/14/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was like a reunion. Full of love an laughter! Keep up the good work.GLYNN SMITH CHEVROLET BUICK-GMCMy next carThanks againDennis Brown


A Blessing

5
W.Hall on 03/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was referred to this dealership by Byron Brown of Headquarter Nissan in Columbus GA. My past experiences looking for a vehicle have ended with either you need more money down ($2,000-$3,000) or a cosigner, so basically a big "NO". I drove to the dealership and met with Mr. Mike Core and Mr. J T Frazier, both gentlemen shook my hand and greeted me genuinely. Mr. J T Frazier talked with me not only about meeting my needs with purchasing a vehicle but also we conversed about other things outside of cars. Mr. J T Frazier constantly kept me updated on the process, which took a while but it was definitely worth the wait. Mr. J T Frazier advised me that he and Mr. Mike Core had got me approved and financed for a BRAND NEW 2016 Chevrolet Malibu. I walked into Mr. Mike Core's office and saw that he was eating lunch and never left his desk, working diligently to make my deal possible. After being told "NO" or you need this or that at other dealerships, these two gentlemen told me YES, not only that my deal was unbelievable, I honestly thought Mr. Mike Core was looking at someone else application and not mine. These gentlemen did not hassle me, leave me waiting alone, nor left me uninformed about the process. Mr. Marc Jeter made paperwork signing painless. Mr. J T Frazier advised me when he handed me the key to my NEW vehicle that he was unsure of where the second key was, he advised me he would find it and call me once he finds it. Well, Mr. J T Frazier called me the next morning advising me he has the key and would mail it to me promptly with no problem. I know this was a blessing from God that I met these gentlemen. They're not the stereotypical "Car Salesperson" you would encounter at a dealership looking to just sell you anything or hassle you. Mr. J T Frazier and Mr. Mike Core true inner person shows when you speak with them, which you can gather from the experience I've shared. I'm from Georgia so I drove 2 hours, one way, to this dealership, but it was the best 4 hour drive I had. Thanks!!! and (in my Arnold Schwarzenegger voice) "I'LL BE BACK"


Helpful

5
Droseman on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great staff! They love their customers and tries their best to get them what they want, they have great deals and more .Very friendly, kind, and patient.


Great Dealership!

5
loyalcustomer on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Dealership! Had a couple issues that came up with my purchase of a new Tahoe. The team really worked hard to ensure y complete satisfaction! Def would recommend to anyone looking for a new vehicle!


Great Group of People

4.6
BROOKS on 02/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Made me feel really welcome, cared about my situation, and did a great job making sure I left happy! Thanks guys! See ya next time!


An easy experience

5
abc on 01/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were actually going there to 'browse'....and had a certain kind of car in mind. First thing we notice is a gentleman coming to say hello. Harold is one of the nicest men you could meet. A true professional with good knowledge of the features and benefits of the cars. We ended up deciding on two cars (!) and between Harold and Marc, everything worked out beautifully.As we have dealt with many different auto dealers in our many years of buying cars, we know when we are dealing with a group that truly cares about their customers. Glynn Smith is exactly that. When the time comes to look for another car, we certainly will go there first.


Awesome dealership

5
jruss82003 on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Care more about your experience and ensure you are 100% satisfied before you leave. This dealer wants return customers not one and done. This makes for a much better buying experience.


Day at Glenn smith

5
Morgan 1 on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a nice little work car for my wife and I didn't have a lot of time so I went to Glenn smith I bought there before and I knew they could get me what I wanted without all the hazel and could get it done in a decent time my sales man Johnny all ways does a good job for me and the upper management all ways are super nice that reason I continue go back to Glenn smith keep up good work guys you the best michael


Christmas Blessings

5
MRS. PERRY on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Glynn Smith to have my oil changed, but as I waited, I wanted to discuss a situation with Mr. Walter Moore concerning my daughter's vehicle. After sitting down and going over everything and looking at the situation every way possible, Mr. Moore and his Supervisor helped my family work through the problem and blessed my daughter to drive away in her dream vehicle two days later. Thank you so very much!


Professional staff

5
James on 12/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The staff at Glynn Smith were very professional and honest. I definitely would recommend them for your next vehicle purchase.


gylnn smith

5
barbara on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Salesmen doing all they can to help you to be satisfied


Pleasant

5
Williams1 on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my third purchase from Glynn Smith in Opelika, Ala. I can ALWAYS count on Marc Jeter to provide an outstanding level of professionalism toward me. As the finance manager, he is always looking for the most affordable deals and rates! Walter Moore (who provided service on my second visit) is an outstanding sales rep who actually cares about the needs of the customer. He is NOT just trying to sale a car. He was very attentive to my needs and he exceeded my expectations once again in ensuring I was happy with my new purchase. KUDOS TO THESE GENTLEMEN!!! GREAT JOB MARC & WALTER!


My buying experience with Glynn Smith dealership was good.

5
Larry on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman was very attentive to what I wanted and he found the perfect vehicle. They work hard in finding me the price I wanted.


Excellent customer service

4.2
Ayanava on 12/12/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 4.0

It was great to know Mr. Johnny Morton who was very patient and not the pushy type. Mr. Marc Jeter was also great help with the financing and everything. Overall I had a very good experience and recommend others to know them as well.


Extremely Satisfied Customer

4.8
Happygirl on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was indeed a pleasure to work with Walter Moore and Michael Core to purchase my new vehicle. I had an excellent buying experience from start to finish. They far exceeded my expectations in knowledge and professionalism. Walter and Michael are an asset to Glynn Smith Chevrolet and to the community.


A blessing from God

5
baja317 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walter is an overall excellent salesman. I told him my needs and he provided me with the information on the cars on the lot that would fit my needs.


Excellent service on my Corvette.

5
LWhite49 on 11/18/2015

Customer Service: 5.0 Overall Facilities: 5.0

Service was completed in a timely manner and Glynn Smith employees were extremely courteous and helpful.


Dream Car Purchase

5
susanjsb on 11/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been thinking about purchasing a new vehicle for a while now and had my heart set on a Yukon.. I had the pleasure of working with Walter and he helped me purchase my dream car! Walter was not only knowledgeable of the vehicle but was also wonderful to work with. Once the vehicle was chosen Mike Core stepped in and got my payments where I felt comfortable. What a great experience! Thank you Walter and Mike!


New truck purchase

4.2
mail an on 11/09/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Johnny worked very hard to find me what I needed in the budget I had to work with. He was very friendly and helpful throughout.


Friendly service

5
carguy on 11/03/2015

Friendliness: 5.0 Overall Experience: 5.0

It was a pleasure to do business with Walter Moore. He was very friendly. He helped me find the truck I was looking for. I would recommend him for anyone looking to buy.


Excellent customer service!!

5
JEB on 10/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wes Jones did a great job dealing with us. He got the exact truck we were looking for and even made some adjustments to the options so it would better suit us.Everything was handled perfectly by everyone there.We purchased a 2015 GMC Sierra Denali.It was well worth the drive from Montgomery to Opelika!!!


Great service

5
Lynn on 10/15/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was happy to do my repeat business with Mr. Walter Moore. It was a hassel and pressure free experience both times, with friendly service.


Awesome

4.8
Curlytop39 on 09/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Well to start off this is the second automobile that me and my husband have purchased from Glenn Smith and we couldn't be more happier back in 2013 we bought a brand-new GMC Acadia then we come to find that we wanted something with more run and something with more run and and we saw that they had a 2012 Tahoe so we went on down this Past Saturday And meet with Todd Lucas we had been going back-and-forth and emails and text messages for about a week once we got there he showed us the Tahoe and let us test drive it and we went inside went over some numbers and he took it to Mike core the manager over the glen smith awesome awesome guy could not ask for anyone better Mike core is a wonderful guy he will get you exactly what you want and will work it out to it being good for you he gave us a wonderful deal on a beautiful Tahoe and I just can't say enough great things about Mike core and Glenn Smith


It was a joy to work them

5
Anthony99* on 09/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jonny Morton was a great sales guy and we had a great experience there and would recommend it too any one in the area who is looking for a great deal.


Bought a GMC 2500

4.2
JessicaNicole042489 on 09/23/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

My husband and I visited Glynn Smith Chevrolet just wanting to look a this GMC 2500 on the inside since we had rode through the parking lot many times at night only able to see the outside of the truck. My husband was wanting to buy a bigger truck to help with pulling our camper. Once there and inside the truck my husband fell in love. However we are expecting our first child so adding this larger payment was of course a major concern of mine but thanks to excellent help from Billy Edge and Marc Jeter we were able to agree on a price that we were comfortable with paying while also knowing all the expenses we have to coming up in the very near future. The truck is in excellent condition and is everything we wanted it to be. We will definitely consider this dealership again in the future when we go to purchase our next vehicle.


Excellent buying experience

5
AuburnFan on 09/18/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We visited Glynn Smith Chevrolet Buick GMC with no intention of purchasing a vehicle - just window shopping, but liked what we found in the Buick Enclave. Johnny Morton was great in showing us the features of the Enclave and Mike core found the model we wanted with the features we wanted. We are delighted with our purchase and appreciate the assistance of Mike Lee and Mike Wheat to complete the final details of our purchase. What a great a team!! What started out as window shopping turned into a great purchase of a 2016 Buick Enclave, and we appreciate the Glynn Smith team for their efforts and no-pressure approach to our purchase. Thank you!!


Excellent Experience!

5
RoyT on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Core and Walter Moore were friendly, professional and efficient in helping me to select the right product (Chevy Malibu) and financing package. I would recommend them and Glynn Smith Chevrolet to anyone serious about buying a new or used vehicle.


New Silverado

4.8
andy.milwid on 09/06/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent, fair and personal treatment from beginning to the delivery of my new truck. Wonderful people and very personal attention. Walter made me feel ike he was more concerned about satisfing my needs than making a profit.


Great Facility

5
Opelika native on 09/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Experience nice and friendly staff. Worked to get what we needed at a great price.


Thanks!

5
CelesteB on 09/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just a great experience all the way around! We came late (around 5:30 pm) to look around. Johnnie Morton greeted us and as it turns out he knew my husband's parents. Before all was said and done, we purchased a fabulous new Buick Enclave, and we also held 3 employees up after closing. I hate working late and we are extremely grateful for their dedication and not blowing us off! Johnnie was great....probably the best salesman I have ever dealt with (and I don't really like pushy salespeople)! Thank you for all of your help and putting me in a FABULOUS ride! Thanks! Celeste Bradshaw


Great Experience

5
Mimi on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly and helpful salespeople are very accommodating. We purchased 2 vehicles from them last week- a GMC truck and a Buick Enclave. We were helped on both occasions with setting up On-Star and other features. We got great deals on both vehicles and are pleased with our purchases.


Great buying experience!

5
Cpope on 08/29/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glynn Smith is a great dealership to do business with. I dealt with John Morton who is very knowledgable about the various makes and models. He was not pushy and put a deal together for me that was more then fair. I had some stipulations about the deal and John and the great staff at Glynn Smith met them without hesitation. These guys are in business to sell cars and they will do everything in their power to put you in the vehicle of your choosing. I have purchased two other vehicles from other dealerships and the staff at Glynn Smith put them to shame in every category. Go see John Morton at Glynn Smith he will put you riding.


Friendly Personnel

5
Robert Neighbors on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All personnel we met were friendly and helpful. The dealer we worked with was very accommodating and even took time the next day to help set up On-star and go over some other features of the GMC truck that we purchased.


Great Deal

5
MR on 08/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service from Johnny Morton and the team. Got a deal that fit my budget and all my needs and a lot of extras too.


New Car Purchase

5
CameroGirl on 08/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with my purchase! Michael Core was excellent! Michael really knows his stuff and works really hard to find you the best interest rate possible.


Great experience!

5
Les on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glynn Smith and especially the dealer Wes Jones helped me with every question that I had while purchasing a car from them. I would recommend them to anyone I know who is looking for a car!


Walter and Misheal did an outstanding job to satisfy my prob

4.8
johnsellers3 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

As I said before, Walter and Michal did an outstanding job to get me into an Acadia that myself and my wife would be satisfied with. I want to thank Glynn Smith for these two men in their dedication to solving a problem for us. We are very satisfied with the outcome.


Easiest car buying experience I've ever had

5
Happy Customer on 08/02/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After I located a vehicle, that was in transit, I contacted the dealership through email. Walter Moore and I spoke, on the phone, for a grand total of about 30 minutes over the course of a few days. When the Colorado arrived we came to an agreement over the phone and I secured the truck. I drove into town two days later and spent about 30 minutes at the dealership looking over the truck, driving it, and signing paperwork. It was the EASIEST car buying experience ever! I highly recommend Glynn Smith Chevrolet Buick GMC!


Fun buying new truck

5
peanut on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to Glynn Smith just to look and came out with a new truck . Everyone was so nice and Mr.Morton is very nice man friendly and easy to talk to. He made everything so easy.Im very happy with my new truck.


Outstanding Dealership

5
Cgriffi1 on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Visiting our daughter on vacation, we had been searching for a used Jeep to replace a 1995 automobile. We came across this awesome dealership. Thank you Billy Edge and Michael Lee for making our vacation even better! We did the deal, presented our pre-approved letter and drove off within 1 hour! Outstanding service and employees. We will go the 700 miles when we need another used vehicle!


Horrible this was the most horrible experience I have ever h

1
Neldamc01 on 07/18/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This was the most horrible experience I have ever had buying a vehicle they did not care about truecar and gave me nothing for my vechcle. I feel taken ad advantage of. Totally would take the vehicle back if I could. Awful experience


I had a great time buying my vehicle with Wes!

5
Koty on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me and my father went to the Glynn Smith dealership mainly because of Wes and Johnny Jones who work there. We didn't go expecting a deal, but we knew that we could get a great vehicle at a great price because these two men only sell the best cars. Wes was extremely helpful with helping my dad and I find a car for my fiancee. We were able to sit down and negotiate a price that was perfect for me. The time we had to wait for our credit reports to be checked and paper work to be filled out was a little on the lengthy side, but that was out of Wes' control. Overall, I would recommend others to go to Glynn Smith and ask for Wes, because unlike most car salesmen, Wes is honest and puts the customer first!


Excellent Sales

5
JAdams on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really appreciate the attention that I received from Harold Bonner and Mike Core in meeting my vehicle needs! This was my second vehicle purchase from them. I will give them all of my future business and recommend them to all of my friends. They met my expectations in trade value and overall purchase price. When other dealers told me NO, Glenn Smith Chevrolet Buick GMC told me YES! They also serviced the first vehicle I purchased from them, and I have no complaints about their service department. They are always friendly when I stop by. Thanks Guys!!! J. Adams


Satisfied!!

5
jagvp94 on 07/10/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very satisfied with the treatment I received from this dealer. Mr. Walter Moore was outstanding to deal with. Answered all my questions, went over and above what I was expecting. I have been dealing with Glynn Smith for over 20 years. Thanks....


Truly Wonderful Buying Experience!

5
slbishop1013 on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am loving my 2010 Audi A4. Billy Edge was very helpful in showing me the car that fit perfectly within the specifications of what I was looking for. Marc Jeter was very helpful and prompt with financing. Micheal Lee was also very helpful and prompt with the final paperwork. The service department got my car serviced and detailed to perfection. I will definitely send my friends that happen to be in the market for a new or used vehicle to this A+ team.


Extremely satisfied

5
cib010406 on 06/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very patient and caring for my needs and wants. Took really good care of me and they appreciate Military service members as well. Im beyond happy!


My salesperson was very nice. Very helpful.

4.8
AshleyFinley15 on 06/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My ratings are based on previous visits at other dealerships. Glynn Smith's sales team are very professional and you're comfortable when you step in the doors. You talk they listen. No fast talking to make a sale like most dealerships.


Love my 2011 Acadia!

5
3percenter% on 06/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in late on a Thursday evening and about an hour or so later I drove out with a 2011 GMC Acadia. My husband also got his 2015 Silverado. We're both happy about the deal! These guys are a great sales team, and we want to say,Thank You very much!


Satisfied new car buyer

5
pault09 on 06/25/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a new car at this dealer and was very satisfied. All were professional and helpful and I would definitely recommend this dealer to anyone looking for a new or used vehicle.


pleasant

5
military family on 06/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very nice. The vehicle we selected online had just arrived to the dealership one day before. They got our vehicle ready immediately and the whole process took just a few hours from their arrival inspection, cleaning the vehicle, gassing it up, doing paperwork, and leaving with the vehicle. I highly recommend Wes for a salesman. He did very well explaining the vehicle to us.


Professional service and a really good price on a Silverado.

5
supersignman on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional service and a really good price on a Silverado. Overall the dealership seemed to be at a higher level of professionalism than a couple other local dealers I visited.


2015 Acadia

5
aukim on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were shopping for a new family vehicle and went to Glynn Smith to take a look a few options. Mike Bedsole had been recommended to us from a friend. Mike spent quite some time with us in the 95+ degree heat while we looked at SUVs. He never rushed us to make a decision and let us take our time in deciding. It was so refreshing to not be hassled and pushed into making a decision of any kind. Mike took time to get to know us and treated us as more than just a customer. Once we picked the automobile, the financing was much easier and smoother than expected there too. Marc Jeter made sure to stay within the range we provided as a payment. We were never quoted a penny over our requested amount. Michael Lee made the finishing touches a breeze. It was very refreshing to have such a wonderful overall experience in purchasing a new automobile. It far exceeded anything we could have imagined. We will be recommedning Mike Bedsole and Glynn Smith to anyone looking to purchase an automobile.


Great Experience!

5
Scott Sullivan on 06/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Billy and team made my purchase stress free and easy. I feel like I got a great deal and I would highly recommend Billy and the Glynn Smith team to my friend and family. Thank you guys!


Customer Service

5
Carol on 06/09/2015

Customer Service: 5.0 Overall Facilities: 5.0

Keith is always very friendly, helpful, respectful and always offers both the pros /cons of a service issue. They are trustful. Especially for these days and times, when approaching a woman and a lot of other persons steer you wrong and want additional fees for their place of business.


Love my Enclave

5
southpaw on 06/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First experience dealing with Glynn Smith and it has been a GOOD experience. Walter and Marc were great to work with. There was one small problem and Walter made sure it was solved and I was completely satisfied.


Love dealing with Glynn Smith and the crew!!!!!!

5
crtigner on 06/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

they provided my family and I with excellent service. The staff is friendly, fast, and on point. They got us what we needed at a price we could afford. Will definitely be sending people down and shopping with them in the future.


New Enclave

5
Retire160 on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walter and the rest of the staff were GREAT. They were all very courteous and helpful. Walter was very patient with me and helped me learn about the features of my ne Enclave.


I love Glynn Smith!!!!

5
Denise43 on 05/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Top notch at Glynn Smith Cheverolet. My first purchase was a used vehicle & my second was the purchase of a brand vehicle. The team is very friendly & dedicated.


Great Service

5
Jroc1949 on 05/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin Holloway was an excellent salesman with great patience for me to get my first car! For your next car, please go and see my new friend.


Great Experience

4.8
Dwayne333 on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience with my new purchase. Mr. Walter Moore was patient and answered all my questions throughout the process (started online before setting an appointment at the dealership). A special thanks to Walter Moore and the team in Opelika!


new pick up truck

5
cmcintosh60 on 05/14/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall great experience with salesman and management. The finance department was great. Overall a great experience


Great experience buy new truck.

5
TheDrDeath13 on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience buying my new 2015 Colorado from Glenn Smith in Opelika. Thanks to Billy Edge and Michael Lee had me in and out. Love the truck.


K.Greene Review

5
Kgreene223 on 05/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin Holloway was a great salesman and a great person. After being denied 3 times from different dealerships, Kevin took the time to make sure my husband and I were approved for a new car. We are enjoying our new 2015 Chevy Equinox Thanks to Kevin, your the best. Krystal Greene


Buying a new car.

5
bennie1625 on 05/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought a car from Glenn Smith before and that is why I went back. . Billy Edge was the salesperson that took the time to make sure I was getting the car I wanted. Billy was very professional yet down to earth which made buy a car very easy. I would recommend anybody wanting a car to go to Glenn Smith. In the last part, Billy Edge was a Negotiator, Educator, Facilitator.


Wonderful experience at Glynn Smith!

5
alyssarhodes on 04/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kenny Senn, Michael Lee and Mike Core are amazing. This was my first car buying experience and they did a great job making me feel right at home. They made sure I had everything I needed and helped me find the perfect car for me. I definitely would not go anywhere else!


It was great

5
Shon on 04/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service was excellent Wes took his time with me and made sure that was the car I wanted he walked up and down the car lot with me Thank you Wes


Just built the truck of our dreams.

5
Buyer Be There on 04/22/2015

Customer Service: 5.0 Buying Process: 5.0

Our sales person was Walter Moore who helped make this auto buying experience the best we have ever had. Other dealers did not come even close to the concerted effort of each member of Glynn Smith. The experience we have had so far gives us confidence that Glynn Smith of Opelika, Al will be there for us in all phases of our truck ownership. Thanks again Walter!


Excellent Customer Service

5
Swansons on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer care from Mr. Johnny and Mr. Marcus. Our experience was great from the entire staff. We will recommend them to everyone we know. Job well done!


Great Service-Amazing Customer Service

5
Karen Schleter on 04/07/2015

Customer Service: 5.0 Overall Facilities: 5.0

I took my vehicle to a local dealer and was given the run around. They didn't fix the problems and took the vehicle back 4 times. This dealer found the problem within 45 min. Amazing service!


Amazing Customer Service

5
DP-Happy on 04/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0

This is one of the best dealerships in Alabama! Keith is a great person. He does his job very well. Keep up the good work!


Experience

5
Diane on 03/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought many of cars over my lifetime and always had a very stressful Experience, Not at Glynn Smith the first set of numbers the salesman gave me was the exact numbers when I signed the papers not a penny changed, My husband and I just had a wonderful experience everyone was super nice, We plan on buying another truck in about 6 months Glynn Smith has our business, your #1 Thank You for all your hard work


Great Experience at Glynn Smith

5
Willie on 03/28/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2015 Silverado from Kenny Senn. We also worked with Mike Core and Michael Lee. We had a great experience. They were very professional and worked with us to ensure that we received the perfect truck and perfect deal for our investment. I would definitely recommend Glynn Smith Chevrolet with the caliber of people that they have working for them.


buying a used car

2.2
RLB on 03/26/2015

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

went in to buy a used car, was told the price of the car, made an offer was told offer was to low called back the next day made another offer for what they said would have bought the car the day before but at this time I was told they had priced the car to low so when I made my offer for a thousand dollars more they went up a thousand on the car I would think if you had been in the car business as long as Glenn smith you would know how to price a car( bad business)


Review for Walter Moore

4.6
sappertanker on 03/16/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a 2015 Camaro 2SS and had a very specific package that my wife and I wanted. Walter worked very hard to try to match our request. He was very patient and respectful, even though I am sometime very demanding and picky when it comes to my vehicle. When Walter and Mike Core couldn't find exactly what we wanted, they worked to find the closest vehicle and worked with an aftermarket vendor to ensure that our vehicle looked how we envisioned it. On the day my wife and I came in to do the final paperwork, Walter was not scheduled that day, but came in and spent it with us to ensure we had everything we wanted and went smoothly. It is due to professionals like Walter Moore and Michael Core, that we made the drive from Columbus, Ga.(even though we live less than 2 miles from another Chevy dealership)


Great service every time

5
Norm Mo on 02/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick diagnosis of my car's problem and equally quick getting me back on the road.


Review for Walter Moore

4.7
Georgie on 02/18/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I visited numerous dealerships, multiple times before purchasing a vehicle. Walter Moore not only listened but was most respectful of my time. I was most appreciative of this attribute after being pressured by so many other dealerships and their salesmen.


Great Service

5
Orlando Sims on 01/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your Sales and Service Department here at Glynn Smith Chevrolet do a great Job!


Great Service and Positive Attitude

5
Greg on 01/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department went above and beyond to make my repairs quick and complete to get me back on the road and on to my destination for the holidays. Don was great and a perfect employee to represent this company. Keep up the great work.


Attentive Customer Service

4
Lakeshia Pendleton on 12/23/2014

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Well, everytime I have a problem with my vehicle, I called, they make an appointment and they do my service with a smile. I hope they can find out why I can't use my cigarette lighter because I need it for my job.


Great Service

5
Gordon on 12/12/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm completely satisfied with Glynn Smith. They work, help, and provide me with all the information I need to get my car fixed. They work hard to find the problem and fix it. They try to get you in as soon as possible. I drive here from Columbus, GA, because I like them so much better.


Review for Kevin Holloway

5
krl0006 on 12/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family and I had an amazing experience working with Kevin! He worked very hard and diligently to get us into the perfect car that fit the needs of our family!


Excellent attention to what I WANTED and NEEDED

5
andy.milwid on 11/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2014 GMC Denali and the effort put forth- on my behalf- by the sales person- Walter Moore and the Sales Manager Michael Core made me feel like I was the most important customer in the dealership. They listened to what I wanted and what I would pay- THEN MADE THE DEAL HAPPEN. I recommend these two without hesitation- great people to work with.


Great Truck Buying Experience!

5
davis.knight.1 on 11/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I appreciate the patience and knowledge of Salesmen Wes Jones and Billy Edge. They worked together as a team and showed me almost every Chevy Silverado in their large inventory before we found THE perfect truck. Wes showed me all of the new features of the 2014 line (they've come a long way since my previous Silverado... a 2001). While Mike Core was working up a price on my truck, Wes took me around and introduced me to the technicians in the Service Department. Mike offered the truck to me at a great low price. I am very pleased with my shopping experience, and I love my new truck!


LOVE MY 2015 GMC ACADIA!!

5
djackson616 on 10/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There is a reason this is the third vehicle we have purchased from Glynn Smith Chevrolet GMC. They not only have a large inventory to choose from, but the friendliness and customer service has surpassed any previous dealerships we have bought from. Walter Moore, Mike Core and Mike Lee are always great to work with. I would recommend buying from this dealership to anyone and everyone!YOU GUYS ARE THE BEST!!


Team of Mikes

5
bsasser501 on 10/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were extremely pleased with our experience with the "Team of Mikes" at Glynn Smith. We found our suburban online, and upon calling was not pressured into coming to look at it. We went the next day and never once was "pushed" into purchasing a car. They were kind, honest, and friendly. The entire purchasing process took less than a HOUR! Glynn Smith came HIGHLY recommended from our family, friends, and local business owners. In our experience they held up to their reputation!


Great Service

5
PamelaW on 10/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came into the store with an empty loss knowing I wasn't going to be able to get a car. WOW! Turned out I was blessed to get a new car with warranty and everything I need. Service was great, caring, patient and understanding. Love them and my new car.


Bought A 2015 Chevy Tahoe...AWESOME EXPERIENCE!!!

5
brandy2103 on 10/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This dealership is amazing! They go above and beyond to make the car buying experience easy, fun and worry free! I was, as always, treated like a VIP. They stayed open late for me and Mike Core is AWESOME..... I really can't say enough great things about him!!!!!!Todd was helpful and attentive, Michael Lee kept me laughing through the dreaded paper signing. I highly recommend this dealership and would never go anywhere else! Love my new 2015 Tahoe!!! Thanks guys, you ROCK!!!


Best service, experience EVER at a dealership

5
yshnton on 10/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walking in with a no hope attitude in buying a car, Walter Moore, a very patient and understanding salesman listen to my problems and worries. With the help of Walter and Mike I drove off in a new 2014 Chevrolet. Thanks Glynn Smith Dealership for employing great people.


Service Department and Dealership

5
Kathy Ray "J" on 09/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

Great Job! Kelvin was my dealer whom I received my 2014 Malibu. Thanks Kelvin! Service department is always very great with my car, very nice. Thanks guys for all you do.


Happy customer at Glynn Smith

5
Nichole B on 09/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kenney Senn was our salesman. He was very informative. Immediately he found out what we were looking for and started the process. We were communicating over the phone to start with. He made pictures of the Tahoe we were interested in and sent all the important details. Once we arrived at Glynn Smith in Opelika, he was very helpful and personable. He was never pushy or demanding. In the end, the whole staff was professional and friendly. We never once felt as if we were being pushed to make a decision. We are very pleased with our vehicle I would recommend Mr. Senn and the staff at Glynn Smith to anyone looking to buy a new or used vehicle.


Down and Out With a New Car!

5
TaWill on 08/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After being turned down at every car lot within a 30 mile radius and being told that I needed a cosigner our a substantial amount down, I found someone willing to give me a chance to become a first time buyer. The Kevin and Mike took my stress away and made my day! After so many turn downs, I was in and out with a new car! I'm grateful that there are actual people who care for their customers and are willing to pave the way to happiness! Thank you gentleman for helping me and my children! I am truly a satisfied customer!


Quick, friendly, straight talk.

4.8
pstonge on 08/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a new Terrain from Walter Moore at Glynn Smith. Everybody was helpful, friendly, and no BS or runaround. The whole process took under 3 hours, and was painless throughout. I'd definitely recommend them.


Smile! Smile! Smile,,,For the People

5
Askew on 08/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On Wednesday, August 13, 2014, I was Introduced to real service by Walter Moore, Mike Core and Marc Jeter at Glynn Smith Chevrolet Buick GMC, Opelika, Alabama. Walter was a great salesman who allowed me to know what I wanted to buy. He closed the deal and had a satisfied customer; Mike Core worked an affordable deal for a satisfied customer; and Marc Jeter presented the whole deal to a satisfied customer. I Got Ready To Smile,,,a satisfied customer. Tina


Great Customer Service

5
Mjess on 08/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first new car and the people at Glynn Smith Chevrolet were friendly, helpful and very patient while we made our decision. It was such a great experience, I'm looking forward to buying another car real soon : )


Fantastic People who want you to have the vehicle you want

5
dixie.anne on 08/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new GMC Terrain from Kenny Senn and Mike Core, and it was the best car buying experience I've ever had. These two made my decisions easy. I told them what I wanted in a new car and what I wanted to spend and they made it happen. Kenny was a great salesman who was not only really knowledgeable about the different options, but he kept me laughing the whole time. Mike Core was super easy to work with to get the price right. He was determined to get me what I wanted for what I could pay. The Sales and Management at Glynn-Smith are super easy to work with and make the experience of buying a car a great one. I would recommend them to any and everyone!


WORKING WITH BILL EDGE WAS A PLEASURE!!!

5
lindseygmoore on 08/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

WE WERE ABLE TO WORK A DEAL THAT WAS AFFORDABLE AND APPRECIATED! BILL WAS GREAT TO WORK WITH AND JOHNNY WAS WONDERFUL AS WELL! THANK YOU GLYNN SMITH, WE WILL DEFINITELY BE BACK IN THE FUTURE!


Went the extra mile to make sure I was happy.....

5
Phyllis Smith on 08/04/2014

Customer Service: 5.0 Buying Process: 5.0

Walter Moore and Mike Cone went the EXTRA MILE to make sure I was happy and selected the right car for me and my budget. I will continue to do business here and use the service department to maintain my car in tip-top shape. Worth the drive from Columbus, GA.


Awesome group of people

5
jruss82003 on 07/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have now bought my last two vehicles from this dealership and have left there on both occasions 100% satisfied. They are very friendly and very willing to do whatever it takes to make sure that my experience was as easy as possible.


2014 BUICK LACROSSE

5
RANDOLPS9172 on 06/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am Steven L. Randolph; I am compelled to write this review of my experience with the GLYNN SMITH CHEVY, BUICK AND GMC DEALERSHIP OF Opelika, Alabama.. This was the BEST Overall Automobile Purchase I have had in my 49 years of living, I have purchased 6 New Cars in my life time this was the Greatest of them all. My Salesman Mr. Walter Moore was outstanding Courteous Knowledgeable about what I wanted in a vehicle, He showed true concerns on what I wanted as well as what my financial situation could handle, This is a very experience Crew The Sales Manager and Finance Manager were beyond reproach, I can not stop saying good things about this TEAM, I will always recommend this Dealership to all my friends on the Georgia and Alabama side of the Chattahoochee River. I Got just the Car I wanted and within my buying limitations, This was by far a no haggle experience General Motors Company should be proud to have such a Dealership, Many other should take NOTE, Please pass this on to the Men I have mention above that this was by FAR THE GREATEST CAR BUYING EXPERIENCE OF A LIFETIME!! MY NEXT PURCHASE WILL BE AT GLYNN SMITH CHEVY, BUICK AND GMC. THANK YOU ALL AGAIN I CAN NOT SAY IT ENOUGH. GREAT STAFF. GOD BLESS THEM ALL THEY DESERVE IT!! ALSO THE PROFESSIONALISM OF THIS STAFF IS BEYOND REPROACH! I WILL CONTINUE RO RECOMMEND THIS DEALERSHIP ABOVE ALL OTHER'S!! KEEP UP THE GOOD WORK!!


Absolutely Wonderful!!!!!

5
meghanJuanAnna on 05/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a great deal on a Terrain....received a loan from Navy Federal, but they asked me to let them work on a better deal for me. They succeeded and knocked off $41 dollars off a month!!!! The staff was wonderful to work with and if I ever need a new car, I will go back to them no questions asked!!!! It was a pleasure to work with these gentlemen. They also helped work a deal out over the phone, which was once because I live 45 minutes away. Thank you again, Walt, Mike Core, and Michael Lee.


Homemaker

5
Somer3m on 05/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service is excellent. Also a big thank you to the owner and staff for the annual family day. What a awesome way to show the community your appreciation!


Great Customer Service with Glynn Smith Chevrolet

5
headnic9587 on 05/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to trade in a 2007 Jeep Wrangler Sahara Unlimited 4WD and lease a 2014 Chevrolet Camaro. Mission accomplished!The three people I worked with (Harold, Johnny, Mike) worked together to ensure I got the most for my trade-in, and the best possible deal regarding a lease on the 2014 Camaro.From the test drive to the initial discussions on what I was looking to pay to finalizing a deal that worked best for me, the team at Glynn Smith used every resource possible to get me the deal I needed.My dad has been in the car business as a owner and manager for 40 years. He would have been proud of how these folks at Glynn Smith treated me. My brother is a finance manager at a dealership and the team at Glynn Smith also worked with him over the phone to help me as well.This was one of the best experiences I have had. I will always look to this dealership before anyone else for my vehicle needs. If anyone is ever looking for a vehicle I am sending them to Glynn Smith first and foremost.I can't thank the team of Harold, Johnny and Mike enough for helping me as much as they did.


dissatisfied too

2.5
Barbara Smith on 04/10/2014

Customer Service: 1.0 Buying Process: 4.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

I purchase a chrysler 200 from glynn smith in opelika. There were problems with the vehicle which they agreed tofix. After numerous of times taken it in for repair to a body shop it was determined that the part needed replacement. I was instructed to go back to glynn smith. Mike Core told me I tore the part up and asked me to step out of his office. I never once got hostile with him but was explaining what I was told to do. Thank God for cell phone because I called the body shop while I was there and put the repair man on speaker phone and he denied telling them that I had tore the part up he stated that he informed them that it needed replacing. Well They did replace it BUT the part came with scratches. Thank God I inspected the bumper before I left. I went back in only to find out they knew the scratches were there. Now I have to make another trip back to get the scratches fixed.


Tyler did an outstanding job when we purchased our Jeep...

4.8
AuburnFanMB on 04/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tyler did an outstanding job when we purchased our Jeep Grand Cherokee a few weeks back. He provided great customer service and energy and I appreciated his hard work! He even helped wash the Jeep! I would call and purchase from him again.


Mr. Billy Edge was extremely friendly, knowledgeable,...

5
alowrey1 on 04/05/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Billy Edge was extremely friendly, knowledgeable, professional and helpful in every aspect of the deal. He kept in touch, but wasn't pushy. He and his staff went out of their way to make us happy with our vehicle. We look forward to taking our vehicle for regular service at the Glynn Smith dealership because the people in the service department were very nice and helpful. We would highly recommend Mr. Edge as a sales person and Glynn Smith Chevrolet in Opelika, AL, as a dealership.


Courteous, professional staff, clean facilities

5
D.A. Miller on 03/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

By far the greatest car buying experience I've had. Home of true professionals including the best in the business, Mr. JT Frazier. Will refer friends and family to him and make my next purchase through him as well.


New Vehicle Purchase

5
damillione on 03/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr.JT Frazier is the most knowledgeable, professional and courteous and caring salesperson I have ever had the pleasure of working with. He is a true credit to the organization. I may be in the market for another vehicle soon and will seek his help with that purchase as well. I will also refer my Soldiers to him for there new/used car needs. The organization as a whole is extremely friendly and professional.


This dealership and their employees are on point with...

5
hlcraig on 03/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership and their employees are on point with customer service and satisfaction. They showed a genuine interest in getting me the car I wanted, explaining the car attributes, and ensuring I was a happy customer. I recommend giving these hard workers a try when shopping for a vehicle!


We live in Wisconsin and were in the market for a...

4.8
missjamiesue on 03/26/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We live in Wisconsin and were in the market for a Southern (No Salt), used Ford Excursion so I did the inevitable online search for specifically what I was in search of including the color blue. After researching I found Glynn Smith to be the most competitively priced so after a series phone calls and Tyler continuing to be proactive, helpful, and understanding we were able to come to an agreement that we both could be happy with.


Very good buying experience. Kenny Senn and Marc Jeter...

5
papasmurfboyd on 03/23/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good buying experience. Kenny Senn and Marc Jeter were good,honest people and great to deal with. I would recommend this dealership to anyone looking for new or used autos or trucks.


While in the market for a new vehicle, I was lead to...

5
ClemonByrd on 03/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

While in the market for a new vehicle, I was lead to Glynn Smith Chevrolet of Opelika Alabama by a friend of mine. I worked with Kevin Holloway and Mike Core. Their professionalism was beyond words. I was out of town on military duty at the time for an extended period and began to work with Kevin remotely on my application. I told him what type of vehicle I wanted and what color. He picked out the perfect vehicle. As a matter of fact, It was even nicer than I expected it to be. It was very nicely packaged and for a great price. Kevin and I were on and off the phone together several times. But, It was what he said during one of our conversations that really touched home with me. He said, "Clemon, I have sent the paperwork over to Mike and he is working on getting "US" approved". That really made me feel as if he was in this situation with me and that he and Mike were doing everything they possibly could to help me. When talking to Mike, he explained every detail to me; The price of the vehicle,what my trade in was worth, what discounts and rebates I was eligible for, interest rate (Which was great), and what my monthly payment would be. Visiting other dealerships, I always felt like a number. However, after working with Kevin and Mike at Glynn Smith, I felt like a person. The transaction was very smooth and at no time did I feel pressured or agitated. These gentlemen are a true asset to their profession and Glynn Smith Chevrolet. They made it possible for me to drive of the lot in a beautiful silver 2014 Chevrolet Malibu. So, a huge thank you to Kevin and Mike for making my car purchasing experience the best one I have ever had. I wish you both the best!! A Glynn Smith customer for life,Clemon Byrd


From the first time I visited the dealership, I always...

4.8
Lex 03 on 03/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the first time I visited the dealership, I always felt I was being treated fairly. All the guys are so nice and great to work with. They will do all they can to get you where you need to be. I shopped around for about 6 months and this was by far the best dealership I visited. Even with knowing I wasn't looking to buy immediately, there was no pressure from these guys. Very courteous staff!


Love the folks at this that I buy from at this...

5
terribo1987 on 03/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love the folks at this that I buy from at this dealership! Walter Moore is a wonderful salesman and THE ONLY salesman I buy from... very honest, patient and helpful in always showing the features on my new vehicles! Mike Core is a pleasureable, hardworking financial guru that always comes through for me in fianancing and Marc Jeter is an added friendly pleasure to be around! These guys are fantastic and always make car buying an easy and unstressful event. THANK YOU ALL FOR EVERYTHING! BIG hugs to all 3 of you for helping me this week! (AND BY THE WAY..... :-) I LOVE MY NEW CAR!!!) The service department is also really good to work with! Robbie and Keith always go out of their way to make sure that service on my vehicles fits in with MY schedule and that is an added bonus to someone that works 12 hour nights on their job. Thank you both for always going out of your way to make sure service is convenent to me!You don't usually see SERVICE and RESPECT from companies in this day and time but these 5 employees have customer service written all over them! Always smiling and going out of their way to help and make things easier for me is why they have earned my respect, business and gratitude!


Me and my wife had a wonderful time kevin showed us great...

5
caldwell410 on 03/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me and my wife had a wonderful time kevin showed us great service and we were able to leave with my wife's dream car.


My experience at Glynn Smith Chevrolet was great! My...

4.8
audrianna on 03/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience at Glynn Smith Chevrolet was great! My dealer Kevin helped me find the perfect car exactly what I wanted and for a reasonable price. I would definitely recommend everyone to buy from them.


Glynn Smith in Opelika, AL is definitely a professional,...

5
ljheard1123 on 03/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glynn Smith in Opelika, AL is definitely a professional, courteous, and all-around wonderful automobile dealership. I've had the opportunity of purchasing several vehicles from this dealership and it seems like each time the overall experience gets better and better. Kenny Senn and Mike Core worked hard and gave 150% from beginning to end to make sure that I was happy and satisfied with my purchase. I must say, I'll definitely be back again, and I will recommend family members and friends so that they can experience A+ customer service like none other!Linda J. Heard


My experience with Glynn Smith was pleasant. The staff...

4.6
jdarden1 on 03/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

My experience with Glynn Smith was pleasant. The staff were all friendly and courteous. I have purchased several vehicles from Glynn Smith Chevrolet over the years and have always been satisfied with the service. Kudos to Walter Moore and Michael Core for making my purchase hassle free. I will definitely continue to recommend Glynn Smith to friends and family.


The staff at Glynn Smith Chevrolet went above and beyond...

5
benkiesler on 03/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Glynn Smith Chevrolet went above and beyond to make sure I found the right vehicle to fit my families needs. They were very accommodating and friendly. It was almost like dealing with family. (In a good way) I highly recommend you purchase your next vehicle here!


A very wonderful easy experience. Walter was an...

5
Mario7 on 03/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A very wonderful easy experience. Walter was an exceptional and very credible salesman. His professionalism was exceptional as well. The dealership show great hospitality and the camaraderie between associates was genuine and that I appreciated. I would definitely be a repeat customer.


2006 Ford F-250

4.2
AU Tiger on 02/17/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Good experience. I found the vehicle that I wanted.


It was an excellent experience. The entire staff went...

5
BobMatthews on 02/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was an excellent experience. The entire staff went out of their way to help me get the new truck I wanted. I will definately recommend Glynn Smith Chevrolet to friends. Their new showroom is beautiful as well.


I had been looking for a new truck for about a month....

5
damonls on 01/31/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been looking for a new truck for about a month. Having researched online as well as visited both GMC and Chevrolet dealerships in Columbus, GA, I only got the usual runaround and empty promises of getting the best deal. At this point being very frustrated I went online to the Glynn Smith website. It was at this time while searching their inventory I found a truck with the features that I wanted. It was late at night, so I filled out a request for a quote. The next morning I received a call before 10:00am from Billy Edge. Billy was very friendly and had all of the information on hand that I had submitted the night before. After a brief discussion he went right to work on my deal. He called back within 2 hours with a very good offer on the new truck. Having done my research online on all of the incentives and rebates, having just sold my old truck and having some GM reward points, I was in a great position to make the purchase. I countered with a final offer to see if the deal could be sweetened just a little. Billy went right to work on my behalf and called back within 5 minutes to say they could not meet my price but they were able to meet me in the middle. Now remember, at this point I have not visited this dealership. I verbally accepted the deal and advised that I would be in Opelika the next day. The next day I called Billy to let him know I was on the way. Upon arriving at the dealership the truck was parked out front all washed and ready to go. While the managers and I filled out all the paperwork, Billy went and filled the truck up with gas. This was the easiest car purchase. The deal was done on the phone and delivery went smoothly. I would recommend Billy and the Opelika Glynn Smith team for your next vehicle buying experience. I wish I had started off with Glynn Smith saving myself a month of frustration at the other dealers.


DISSATISFIED

1
KIM on 11/16/2013

Quality Of Repair: 1.0

I TRADED MY VEHICLE IN FOR A YUKON AND HAVE NOT EVEN HAD IT 2 WEEKS AND I AM ALREADY HAVING PROBLEMS OUT OF THIS VEHICLE NOT ONLY DID THE WATER PUMP GO OUT BUT THE POWER STEERING PUMP IS ABOUT TO GO AS WELL I THOUGHT I WAS GETTING A GOOD VEHICLE BUT HOW WRONG I WAS THE SALES PERSON WHO I DEALT WITH WAS GREAT AS WAS TWO MORE MEN I DEALT WITH I AM JUST SO DISSATISFIED WITH THE VEHICLE IT WAS SOLD TO ME AS IS BUT I WOULD HAVE THOUGHT THAT THEY MIGHT DO LIKE A LOT OTHER DEALERSHIPS DO A 30 DAY WARRANTY OR A 48 HOUR LOVE IT OR LEAVE IT BUT NO SUCH LUCK.............


Stay Away

1
Disgusted on 08/01/2013

Customer Service: 1.0 Buying Process: 1.0

My wife and I test drove a Sequoia over the weekend. We talked with the dealer and agreed to a purchase price on Monday morning. We were out of town, but told them we would be returning Tuesday and would make arrangements to get the vehicle as soon as we returned. The dealer called on Tuesday morning to say that they sold the vehicle to someone else. When my wife called the sales manager, he was disrespectful and told her "No check, no sale". We've since been told that this is typical for this dealership, so do yourself a favor and stay away. They don't deserve your business.


I saw a equinox online and contacted the dealership got a...

2.6
Tkelley2013 on 07/19/2013

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

I saw a equinox online and contacted the dealership got a rep by the name of Michael Lee.. he was very helpful over the phone.. got me pre approved and when i went there the transaction was very quick... in and out in 30 min.. almost too good to be true..... well now i know why... the car was used the interior and exterior were in great condition... the car sounded ok and drove ok... it was an 07 ... with 90k miles adverstised at 9990k well when it was time to sign the papers they tacked on an extra $500 saying there were lending fees they had to add.. come to find out this is illegal in the lending world.. but they do it alot... there was supposed to be an extra key.. but they had the wrong key in the bag and i was told they would get the right key and mail it to me... the next day i realized when i turned the car off that the key wont come out of the ignition without alot of work or having to sit there for at least 5 min to get it out... so i called and told them about this right away they told me to bring it by and they would look at it. so i did a few days later because they are so far away... when i got there early on a sat morning.. the mechanics didnt even look at it.. michael looked at it and talked to a mechanic and said oh they know this is an issue with these cars all you have to do is slam the control arm into park and the key will release... what,.... but they didnt offer to have it fixed or anything basically he said because the car was so cheap its not worth it to them to fix the car... wow... no help at all... so now i have to drive around and wait to get my key out.... also to this day i still dont have that replacement key and its been over 2 weeks now... and not to mention that.. michael lee will not answer any of my calls or text.... horrible dealership... no values..... be careful


Wait a couple of years maybe they will get things right....

1
Firebird960 on 03/05/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Wait a couple of years maybe they will get things right. Such service to the customer. And things like fixing the problems on hand. I've probably been there fifteen plus times to accomplish nothing! And Mr General Manager stop bashing your customers and solve the problems!


The car salesmen here are SCAM ARTISTS!!!!! I was charged...

1
badexperence on 09/01/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

The car salesmen here are SCAM ARTISTS!!!!! I was charged 12k over what the resale of the car I purchased. I should have researched more before I bought a car from Glynn Smith. This is not my first bad experience here, but it will never happen again. BUYER BEWARE!!!


Review of Glynn Smith Chevrolet Buick-GMC

3.7
Never Again on 08/04/2011

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

- The personnel were friendly and professional. - The facility is old and dated, but scheduled for updating - very poor air conditioning. - I consider the GM Master Card points program to be completely misleading. Getting $1,500 for 2600 points - and finding that out from the dealer says little about GM's integrity. If you want to continue to play these disingenuous games with your loyal customers, you will certainly fail again. I will never buy another GM product.


Pleased With Service

4.7
James on 08/03/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Overall Glynn Smith was very good. I was able to get what I was looking for and all staff were very friendly. Buying a vehicle is always a painful experience for me but the Salesman made the difference. THis is the first time I have purchased a vehicle at Glynn Smith and I plan to return in the future.


Excellent Experience !

4.7
New Chevy Owner on 07/13/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

From start to finish this was one of the best car buying experiences my wife and i have had. J.T. Fraizer is as good as they come.


My experience at Glynn Smith Chevrolet-Jeep Dealer was a...

3.5
Sharonm on 08/29/2005

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 3.0 Overall Experience: 4.0

My experience at Glynn Smith Chevrolet-Jeep Dealer was a pleasant one. The Sale Representative, (Dan Cooper) was courteous and had a pleasant attitude, which was helpful in assisting me with my selection. Every step of the process went well. On the other hand, my experience at the service department was not as pleasant. When it was time for my oil change, I made an appointment. I arrived at the service depatment at least 10 minutes prior to my appointment. I was told that it would be one (1) hour waiting time. Which, to me made no sense, since I had an appointment. I was there approximately 2 hours. The personnel in the service department, were not as friendly and willing to assist as your sales department personnel. Although, I probably would buy another car from Glynn Smith, I wouldn't recommend your service department. Linda S. Mitchell


Tried to trade for pickup advertised at "$12,*** ,...

1
Slim on 05/25/2004

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Tried to trade for pickup advertised at "$12,*** , DO THE MATH".
My car (Less than 2K miles) had Kelly blue book trade in value of appx $17K. They had a car like mine but with 4 times the mileage and with out upgrades (Spoiler, fog lights and alloy wheels) on the lot for 'sale' at over 18K!
Value of my trade was confirmed later by Toyota dealer, and Kelly blue book online. I was told," it would take my trade (17K) plus a couple thousand" to make the deal ON A 12K TRUCK!!! So...17K plus 2K= $19,000!!!! (Plus I assume a mark-up when it is re-sold)
I "DID THE MATH......". IT DOES NOT ADD UP! Dealer keeps all rebates, PLUS a $5K profit on my trade, PLUS the $2K cash AND any additional mark-up they put on it when they sell it!!! (After all, a lesser car on thier lot was SALE priced at $18K) They were trying to make a profit total of over 7 THOUSAND DOLLARS!!! On a truck advertised at 12K.
My advise.....YOU DO THE MATH FOR YOURSELF, BEFORE DEALING WITH THESE RIP OFF ARTISTS!!!


$115,090

Mileage: 0

Color: White

Transmission: 1-speed Automatic

Body Style: Pickup

City: Opelika, AL

Engine Type: Electric

$30,950

Mileage: 0

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Opelika, AL

Engine Type: 2.0L I4 16V GDI DOHC Turbo

$47,705

Mileage: 0

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Opelika, AL

Engine Type: 5.3L V8 16V GDI OHV

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