Glendora Dodge Chrysler Jeep

Excellent experience

I met with Jim Brooks and his assistant Eric they never pressured me to buy they both explained everything about the vehicle I test drove it they were very professional and curtious most of my experiences in the past with car dealers were never this good I would recommend Jim and Eric to all my friends and family any day thank you Glendora dodge for a great experience you have 2 top notch men on your staff

Polite, pleasant & pleasing

We had a great experience at Glendora Dodge! Everyone greeted us and they were all friendly and helpful. Eric Delatte was our salesperson and he met all of our needs. He was polite, friendly and asked us what we needed and was able to accommodate us quickly. This car purchase from start to finish only took a few hours which was extremely helpful for us with our toddler in tow. I would recommend Eric and Glendora Dodge to all my family and friends.

Friendly, professional, efficient, and knowledgeable!

Super professional, efficient, and knowledgeable! Thank you Debbi and Manuel for helping me lease my 2016 Jeep Wrangler!! Super excited to have it and will make any excuse to drive it. Thank you for your friendly service and for making yourself more than available to all my needs! Even more, thank you for CARING. Not many dealerships will care about their customers, and for that I am grateful. Would definitely recommend this dealership for any first time buyers or veteran buyers!!

Great people skills!

The staff at Glendora Dodge were very helpful, but not over bearing. My daughter and I were treated with respect and we were able to make up our minds without pressure from the salesman. Overall this was a great experience Thanks Manuel.

Patient and Accommodating

Our experience at Glendora Dodge was outstanding! Eric Delatte was extremely patient and accommodating to our requests. He did not pressure us to make a quick decision about buying a new Ram truck. We needed time to process all of the truck choices and make a decision about whether or not we wanted to buy a truck. Giving customers time to think was very helpful. Rey was also very knowledgable and helpful in the finance department. Thank you

We Love Our 2016 Jeep Rubicon!

Huge thanks to everyone at Glendora Jeep who helped us with our 2016 Jeep Rubicon Hard Rock.we absolutely love the car. I had spent some time on the phone with Jim Brooks putting a deal together, since we live up in Santa Barbara, CA. He texted photos of the car to me as soon as it arrived, had all paperwork set up and ready to go, and the car was washed and delivered with a full tank of gas. Jim even came by on his day off to meet us in person, what an awesome guy! Just can't be happier with everyone at Glendora Jeep, see you in 3-4 years for our next one!

Fast,friendly,knowledgeable, and great atmosphere!

I recently began searching for a new Jeep Patriot to buy and found everything I needed at Glendora dodge Chrysler and jeep dealership. I was contacted by Jim brooks a salesperson at the dealership after submitting some information online. He was friendly and very helpful from the minute I started talking with him. When I visited the dealership he was there to help me every step of the way. This was my first time buying a brand new car and he made the experience a great one! He was extremely knowledgeable on all aspects of the vehicle and helped me from beginning to end.

Fantastic

Since the moment we drove in our sales person Jason Wong was so helpful. He did everything he could to help my husband and I. He was honest polite and just all around amazing. He knows what he is doing and he will help you get the car/truck you want.

Great car buying experience

We have purchased a vehicle from Glendora Dodge in the past, although it's been over 20 years. We found the used vehicle we were looking fo on line and went in to check it out. Ended up making the purchase. They were extremely professional, friendly and efficient. Definitely one of the best car buying experiences we've had.

Great customer service

My sales person was very kind and straightforward. He made the experience a lot easier. I would recommend this dealer to family and friends. Thanks!

Great experience again!

I worked with Jim Brooks and the team at Glendora Dodge when purchasing my 2016 Charger Hellcat. Jim responded immediately to my trade in inquiry via their website and they gave me a very fair trade in on my current Charger SRT8. I never felt pressured and Jim and the team did everything they could to get me into the payment I wanted. This is the 2nd time I've purchased a vehicle from Glendora Dodge and I would recommend Jim and the team to anyone looking to purchase a Dodge product.

Our best car buying experience yet

We have 2 small kids and it is impossible for us to sit at a dealership to go through the whole car buying process. Eric worked tirelessly for two straight days going back and forth with us over the phone so we wouldnt have to come in until it was time to sign papers! Eric made sure we got exactly what we wanted at the price we were comfortable with. Not to mention, he was probably the nicest, most up front sales guy ever! Tony was also extremely nice and helped get us to where we needed to be. Very refreshing experience!

Excellent Customer Service!

I want to comment on the outstanding service received by Jim Brooks and the staff at Glendora Chrysler Jeep. This is my first time leasing a car. I had so many questions. I emailed dealerships with all my questions and received a reply from Jim. He was patient responding to all my questions and extremely professional and helpful through the entire phase of the leasing process. He was wonderful to work with. I never felt pressured and best of all it wasnt a lengthy process. Great experience trading in our old vehicle for a new 2016 Jeep Latitude. I highly recommend Jim Brooks and the staff at Glendora Chrysler to anyone looking to buy or lease a vehicle. Excellent customer service!Martha F.

Great dealership!

We just purchased a Dodge Jouney. Carlos Oliva was our salesman. He was awesome! He made sure we got the vehicle we wanted. This dealership was super friendly. If we ever decide to purchase another vehicle, we will definitely choose Glendora Chrysler, Dodge, Jeep.

Quick and Easy

We had a great experience! The process was quick and easy and Eric Delatte was knowledgable and friendly. I drove away with the car I wanted, a Cherokee Latitude and Eric said to call or visit anytime I have questions which I really appreciate. Also thanks to Debbie and Mehdi for helping to make it an easy process

Great Experience!

I have never had such an easy and pailess experience buying a car before in my entire life! Jim Brooks made buying a car enjoyable. He listened to what I wanted and the price I could afford and got me into a beautiful Jeep Cherekee. I am in love with my new car! If you are interested in a Jeep, Chrysler or Dodge, I highly recommend going to Glendora.

Smooth great deal

Put in a request for info through true car. Was immediately contacted by Jim Brooks and he was great from the beginning. Listened to what I wanted, did leg work and called back with options. Not pushy and very easy going. Defiantly earned my business for years to come

Great Service

I would like to thank Glendora Dodge for the great service they gave us. Eric Delatte gave a quote over the phone and when I went to buy the car it ended up being the same price he quoted me. He is a great salesmanager, he made us feel as if we were friends. This is the type of service all dealers should have. Great job and thank you very much.

exceptional

The experience of buying a car was amazing. No hassle and no fuss, knowledgeable sales person and easy finance. Thank you for the wonderful car buying experience.

Exceeding expectations

Over the many years of car and truck purchases, I've had the opportunity to deal with many different dealers and their salesmen. More often than not, once the vehicle was chosen and paperwork began, it was as if I, the buyer, became another number in the dealers effort to just secure another sale. Regardless how I've purchased the vehicles; whether paying for them in full or financing them; it simply took a lot of time, I always felt as if I was being taken advantage of, and I couldn't wait to leave. When my wife and I decided to purchase a car for one of our daughters, we began looking for cars on our cell phones in our bed the other night, and sent inquiries about the cars that interested us. Although we should have known better due to the many years of previous experience knowing that's not the wise thing to do we, nonetheless, became inundated the next day with lots of dealer emails and phone calls.Although this unwise method gave us lots of options; when talking with Eric Delatte at Glendora Dodge, it just felt right. His genuine sincerity, willingness to support and help in any way he could was clearly evident; yet we know you never know until you get to the dealer. Nonetheless, the way he handled our concerns and the details in our phone conversation was really important due to our being about an hour and a half away; if there was no traffic. From the time we arrived, sat down, negotiated, and concluded signing the paperwork: nothing changed from the original phone conversation of the new car or our trade in that I had described over the phone. The interests of Eric and his team, from start to finish, never deviated from their initial honesty and sincerity. When everything was complete and we were ready to go, we felt part of a family, and since the car was for our daughter, we found rest knowing she was in good hands. For the first time, we received more for less money and gained a great relationship from the entire experience. We will never go any other place, nor will we refer any other dealer than Glendora Dodge.

Salesperson

Jim is an outstanding person both on and off the clock. This individual helped me get what was long wanted. A scat pack. I knew Jim was the guy to see for the job. He is friendly yet serious when it comes down for payments. I couldn't thank Jim enough for what he has done.

PorkChop's Plum Crazy Scat Pack

John Bryant and the good people over at Glendora Dodge help me pull the trigger on a 2016 Dodge Challenger Scat Pack. I have been waiting on this car for 53yrs. This is my first new car that I can call mine. I went in to order one because I couldn't locate one. John an the crew found the one I was looking for. Just a minute had to smoke this Mustang. Give Glendora Dodge a shot I think you'll be surprisingly happy I am. Stephen PorkChop Hereford.

Cool Sales Rep.

Eric was cool! No pressure to buy. He was Helpful and Patient. First guy was horrible did not even tell me they has more Jeeps in the back. Glad Eric stepped in before walking out.5 Star for Eric Delatte.

Excellent customer service

This is my second car purchase from Chrysler Dodge Glendora. I have had nothing but excellent professional service from every staff member from John in service to Jim Brooks my sales manager.Because of the courtesy and helpfulness always shown by the staff at Chrysler Glendora, where to go in choosing my new car was an easy choice for me.

Used Jeep Wrangler putchase

Overall, a decent experience. They beat my credit union and bank's rate and gave us a great deal on the car. A little shady on the extended warranty (gotta ask all your questions the right way cuz they're not offering info)

A great Experience

Thank you Glendora Dodge, Chrysler, Jeep for a wonderful experience and our brand new Jeep Cherokee Overland. Everyone was so professional and helpful at the dealership. Jim Brooks was our salesman and he was great. My wife and I had so many questions and Jim was patient and understanding, especially when my 7 year old daughter was asking. Jim showed us how everything worked on the vehicle and continues to take our phone calls when we have questions. Again, thank you from a very satisfied customer.

Proud new owner of Hemi truck

Bought my first truck here back in 2001, came back 2016 and bought my Hemi. I will definitely keep on coming back, greath truck, great service , and great prices.

My hubby got his dream Jeep, thank you Eric!

Eric and Mehti were great, no strong arm sales, just a fair deal. We contacted Eric about a Ribicon they advertised and when we got to the dealership the deal was exactly as quoted on the phone. No hassles and no surprises.

Outstand Vehicle Purchase Experience

Tony Miller, Glendora Dodge Chrysler Jeep Fleet Manager, is the greatest. Dealing with Tony was a pleasure. He is honest, direct, and showed a genuine concern for me as a customer. Ordering our new Chrysler 300C, trading in our existing vehicle, and receiving great deal made the whole experience very easy and pleasant. The family atmosphere at Glendora Dodge Chrysler Jeep made me feel right at home.

AWESOME!!

Everyone at the dealership is so helpful and polite. Sal made sure he did everything he could to make a deal that best fit my budget. They even went as far as transferring in another vehicle because the one they had in stock was not exactly what I was looking for. Would definitely recommend!

Hassle free

Glendora dodge makes it personal, easy to deal with , real salesman who know the business not young punks reading off a script like many other dealerships in glendora.This is the 2nd car I purchased and I will be back for my next.Don , big tony and especially Cesar Cortes old skool gentleman who cut through the xxxxxxxx.Thanks

Honest Service

We had a great overall experience with this dealership and especially with our dealer, Eric Delatte. He was honest and not overly attentive. He did not pressure us into anything and was very open to us leaving to review other vehicles. We got a great deal in the end and felt very informed about what we were getting into. This was one of our best experiences in purchasing a new vehicle.

Surprize Purchase

I was just driving by and spotted a black four door 2008 Wrangler hardtop out of the corner of my eye. I turned around, took a look, a test drive, and made the purchase. Price was way better than every other dealer I had been buy, sales dealer staff was friendly and NON pushy,(I really appreciated this), and my salesman, Eric Delatte was a pleasant surprise, in that he let the vehicle sell itself. The overall attitude at this dealer was a great experience, and if I am ever looking for another Jeep, they will be my first stop.

Trade in Experience

Hi! I was interested in trading in my car and found the Jeep that I really wanted on-line. I submitted an inquiry on-line and within minutes I received a response from Jim. He took care of everything and made the trade in super easy! I definitely recommend this dealership and Jim is a great sales guy! I didn't feel pressured and he was very easy to talk to. The finance guy was really nice too! I am very happy with my new Jeep! :)

Glendora Dodge Chysler Jeep

My total experience with Glendora Jeep was Amazing. They found the car I wanted, Color Accessories I wanted and then held it for me until I was able to purchase it., Approx 3 weeks. Jim Brooks was My salesman and handled every detail perfectly. I would recommend Jim and the dealership to my best friends and family. It was a joy doing business with Jim and his associates.

Great

You should be proud of your whole staff, very professional in every way, very clean facilities very friendly staff...kudos to the whole staff from the top

Spectacular!!!

We had been in the market for a vehicle and visited several dealerships. We met Jim Brooks at Glendora Dodge and he made our experience AMAZING. We never felt pressured or rushed. Jim Brooks was very knowledgeable and answered any and all questions we had. We are very pleased with our experience. Thanks again, we love our new Cherokee.

Excellent

The best dealer I have went to everyone makes you feel welcomed there. If you want a car I suggest talking to jim brooks! Great service and great experience! Thank you for my 2015 challenger !!!!

Thank you Glendora Dodge!

Thank you Jim and the Management Team at Glendora Dodge for getting me into my dream truck! My trade in was appraised at a fair price, the sales team was beyond respectful, and it was truly an enjoyable experience buying a new car! I highly recommend this dealership if your in the market and you want to enjoy your next car purchase!

Thank you Sal Sebastian for making it happen!

I would like to Thank Sal Sebastian for his great customer service!He then introduced me the beautiful 200 Unlimited Chrysler. I took it for a test drive and was sold.If it wasn't for Sal's hard work, I would not be a happy customer!Sincerely,Angela Moronez-Ruiz

Wouldn't buy anywhere else!

Everyone in this dealership made me feel like I was a guest in their home. I told them what I wanted when I first got there and no one tried to steer me otherwise. Debbie stayed late to find me the best interest rate and made the whole process seamless. Love this dealership and everyone who helped get me in my new beautiful car!

Painless Purchase

Jim went above and beyond the call of duty to make us happy and the process was quick!!!I explained our awful experience at other JEEP dealers and there poor customer service and he was the exact opposite as well very professional! I f you visit this dealership ask for Jim he will take great care of you!!!

Jeep Cherokee

Great experience. Jim Brooks understood my situation and really helped me out. Super friendly and I would recommend him to anyone interested in buying a car.

Ram 4x4 Eco Diesel Big Horn

Overall experience was pretty good and we got an excellent truck at the perfect price;the sales men were helpful and not pushy. The finance portion was easy and very clear. Only downside was (1) we waited about 4 hours to receive our car, which was being transferred in and (2) "required" LoJack ($800). Update: Turns out the LoJack service is definitely optional; once we realized this it was too late to retract our contract but after a few calls we were able to exchange the LoJack for a few add-ons that equaled the same value.

Bought Hellcat here and had great experience

Great internet service team, prompt responses from all employees, and good financing options. Jim Brooks was great and did everything I asked for. I would certainly recommend them.

Pleasant experience, clear and straight forward.

I had been the market for a new vehicle for over a year. I was specific in what I wanted. Anytime I went into Glendora Dodge they were always kind and straight forward. I was not bounced around between so many people that I forgot names. They always did their best to try and make what I wanted work. I am happy to say we finally did this past weekend and could not be happier. It will be years before I look for another vehicle but when I do this place will be my first spot.

RAM 3500 purchase

I purchased a used 2012 Ram 3500 from Glendora Dodge. I was very impressed with Jim Brooks' professionalism and knowledge of the Dodge products. Jim was also very helpful and friendly, I would definitely recommend you chat with him if you are purchasing a new or used car. I did have difficulty getting the deal closed in the finance department, and had to correct details of the agreement multiple times. As always, it is wise to read everything before you sign! I am glad I did because there were significant mistakes made (e.g. the 8year/125K warranty was entered on the paperwork as a 7 year/100K warranty 3 separate times!). The net effect was to make the paperwork portion of the deal last approximately 30 minutes longer than it really needed to. Aside from that one issue, my experience with the Glendora Dodge Dealer and Jim Brooks was overall a very positive experience!

Great Deal!

I recently purchased a vehicle from Glendora Jeep/Dodge and could not be more pleased. I Give this dealership my highest recommendation. I was assisted by Ruben Ram and Deborah Hafner. They were both extremely professional and made the transaction very smooth.

This dealership is GREAT !!

The employees at this dealership were very helpful, specially Carlos Oliva ( sales consultant), who was very kind, respectful, and honest and helped me to have my Jeep Patriot 2015 (silver color) which it was brought from Vaselia. I recommend this dealership. I'm so happy with my Jeep Patriot and I love it ???? Thank you ??

A superior transaction!!

We received an excellent financial transaction, done very efficiently, with a great explanation of the vehicle's features. Everything was pleasantly handled--that's strange--and done on my schedule. This was simply my best, most pleasant car leasing/buying experience ever (in almost 60 years of trying). Thank you!!

Great deal

So you can get a good deal they will conceal, in my experience, they worked with me, thanks jimmyfor your effort, see you on my next car

Great Car Buying Experience!

I purchased a new Jeep Cherokee here and it was an overall great experience. Each staff member was very helpful and friendly during my visit. They allowed me to extensively look at each vehicle i was interested in prior to making my decision. They also input extra effort to clean my vehicle at my request. The paperwork process was very quick which was nice as in the past with previous car purchases it took over an hour! The sales rep I was working with, Tamara Tolleson, was very helpful in getting me acclimated with my new car. She went through each function within my vehicle as well as getting me all set up with the features of my nav screen. She also picked me up from the Enterprise when I had to return my rental! Overall, I was very satisfied with the experience and the friendly staff here at Glendora Dodge!

Worst service i have ever received.

Poor communication with scheduling and vehicle being finished. Finished work is crap. Service writer caught talking trash about me when in the next room. The only up side is Loren and Jim in sales. This dealer has lost my service business.