Gettel Hyundai

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.6 Quality Of Repair: 4.6 Overall Facilities: 4.7 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.5 Overall Experience: 4.7


By clicking the button, you agree to our submitted.

great experiance

5
mmoore28271 on 11/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experiance, Bobby Carr was a pleasure to deal with. Buying from Gettel was much better than many dealerships I have dealt with in the past.


2017 Tucson

5
jackatlbk on 11/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership has performed very well since my initial purchase was made in 1913. I could not have been more pleased. Michael Sender was exceptionally helpful.


Gettel is unique

5
rgwizard247 on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I use the word "unique" because it describes my experiences over the years when dealing with Gettel staff both in sales and service areas. I have always been treated with respect and in a timely manner in the service department where I always ask for Tonya. In sales, Mr. Sender is so knowledgeable, Friendly and focused on my needs.


hyundai dealer review

4.2
stan6 on 11/19/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

All went well, especially my relationship with Jim my salesperson. I would definitely recommend him to others looking for a new car. For buying a new car my experience was good


Rave

5
jmcardle33 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience from any dealership and salesperson ever. It was a great experience and will tell all my friends and family and people who I work with


Buying a Car made easy !!

4.5
mmarks0740 on 11/18/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The members of the Gettel sales staff were very helpful and professional in all of our dealings! This was our first exposure to the Gettel Dealership and our experience was very faverable .


Great experience

5
jkhubb4 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the most wonderful experience purchasing my new Tucson. I worked with my salesman named Chuck and he was thorough and professional. He helped me choose the proper vehicle that was right for my needs and helped me keep it within my budget.


Purchase of 2017 Hyundai Sonata Limited

5
arpryorjr on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the service I received. I will recommend your dealership to other prospective buyers. Both my wife and I have now purchased vehicles from Gettel Hyundai.


Amy Miller 2017 Tucson

4.8
amiller5 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was 95% happy with my sales person Edin....It's along story, but I brought my lease back (2014 Sante Fe) to the dealership with damage. I kept asking Edin about the Excess Wear & Tear policy I had purchased with my 2014 Sante Fe - he told me that he didn't think it would cover the damage I had (pretty severe dent in passenger front quarter panel). A couple times I said should you check with someone, or are you sure. When I got to Jonathan in Finance, and he was going over the different plan options - he said "see if you had this excess wear and tear package on your Sante Fe it would have covered the damage to your vehicle"....I said "I did have it". He looked surprised and then did some checking - my payment came down enough so that I could then purchase the same package for the 2017 Tucson - which in the end made me very happy! All in all, it was a nice smooth transaction - I still am not sure how the wear and tear package will work because originally I was told it's all handled through Gettel and carrier - then Jonathan reached out to me a couple of days later and said that Hyundai will be sending me a bill for the damage and that I have to work with the wear and tear carrier to get is sorted out - he assured me it is an easy process and that he will help me in any way he can when that comes. So again - very happy!


Christine T. ultimate purchase experience.

5
johngun48 on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

My son and I came into the dealership after some very unscrupulous visits to other dealers. We were so welcomed and felt like we were never ever treated badly. Our experience here confirmed that all the other dealerships we visited who really took the initiative to bad- mouth your store was proven so wrong that we will never buy another car from any other dealership but yours.


No title

4.8
sistersue421 on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Every thing was fine, salesman was very friendly, finance man was very efficient and that is all I have to say, e. Pet I don't like to be told how much I have to say!


Friendly Folks

4.5
dxjack82 on 11/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

We were felt most welcome at this dealer, although we never did meet the person with whom we had set up our appointment. No problem as all others there made us feel "at home." We had one specific model and color in mind and nobody tried to offer alternatives or sway our goal. Very professional.


Stanley Roschelle

5
stanleyroschelle on 11/11/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very impressed with the professionalism of all persons I dealt with. I have bought many cars over my lifetime and I believe Gettel Hyundai of Sarasota tops them all


Excellent buying of another new vehicle

5
Blackmer on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the professionalism of Mr Van Vilet and would highly recommend him to anyone who wishes to purchase a new or even a used vehicle


Happy and satisfied custmer

5
bob.rebey on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with the Hyundai products and the service provided by your staff. These people are highly trained and certified to provide excellent interactions with all customers. Keep up the great work.


Happy customer,

5
turbinetinker on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pleasant experience. Pleasant knowledgeable staff. No regrets purchasing this vehicle from the dealership. Have recommended your dealership to a friend who is searching for a Hyundai. Thank you for making this a enjoyable experience.


Super

5
embrkei on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at the dealership was very friendly. The salesman was very qualified and helpful. We were impressed with anyone that we were in contact. We would shop there in the future.


Good Dealership

5
wardendanb on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything went better than expected. The staff were professional and I would recommend this dealership to others. It was a much easier process than expected.


None

5
goldpair on 11/10/2016

Pricing: 5.0 Overall Experience: 5.0

Satisfied customer. I feel that I got an end of month bargain. I would come back and try again in three years. 25 words is a lot to write


best place for sales and service

5
dtalkovic on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought 2 new cars here and get my service done..dont go anywhere else. They will work.with you on buying a new car or for service work they treated me right


Car Purchase Experince.

5
stevem3799 on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Santa Fe back in October and had a very good experience in the purchase of the Santa Fe. My salesman was very friendly and on top of things during the whole process in the purchase. I've purchased several vehicles from Gettel and this purchase was by far the "BEST" experience. Thank You Gettlel Hyundai and your staff !!


New car purchase

5
krumh2o on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased our new car with my wife on a Sunday at Sarasota Hyundai. We had the best experience ever. We highly recommend this dealership and will return again. Best all around staff including GM.


Great job

4.8
dcyr123456 on 11/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife wasn't comfortable with our current vehicle. We spoke with Ron and he introduced us to Chuck. Chuck was able to analyze our needs and provide us with the proper vehicle for our lifestyle.


Great Customer Service!

4.3
RDonovan on 11/06/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Bobby Carr salesmanship was truly one of a kind. He was not pushy and really cared about my wants and needs in the car. I would recommend if you go to this dealership to ask for Bobby you'll have a seamless transition and buying experience.


Love my Hyundai

5
08zo6cor on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim Brady is an exceptional and knowledgeable salesperson, he made sure that we understood every aspect of the vehicle. He listened to our needs and expectations. Jonathan Kline the finance person was also very professional and knowledgeable. This is our second purchase from Gettle Hyundai and look forward to future business with them.


A Pleasant Experience.

5
snaguam on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What more could we add? The whole experience was pleasant even though we visited the agency on a very busy Saturday during a special promotion (of which we were unaware).


may the force be with you

5
ggort2 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i came in with a bad taste in my mouth because i feel that buying a car should not be the only thing subject to price negotiation ,if you are a good negotiator you get a better price than someone who is not. i guess i got a good deal but i always feel that ,[inthe back of my mind that i got screwed }but idid negotiate what i felt was a good deal but ill never really know.


personal satisfaction

5
john34239 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am bad with names, but with that said, I experienced a relaxed and comfortable atmosphere when making such a major purchase. All of my needs were met, in all categories, and I was totally pleased.


New Car

5
Barry L on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased a new 2017 Hyundai Tucson. They were very understandingabout our existing cara 2013 VW Diesel buy back. We received the Hyundaideep discount for VW owners. Great peoplesee Chuck when you go in. Barry


Bobby Carr is wonderful!!

5
SK22 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was initially considering buy out on former lease. Just wanted to thank u for exceeding my expectations with Hyundai! Bobby Carr is without a doubt the BEST Salesman. I would have likely gone a diff. route (diff. Manufacturer / diff. Dealership) if not for Mr. Carr's dedication to the Customer. Mr. Knight was wonderful and most importantly upfront & honest as well. THANK YOU(55357)(56832) Roy Smalls is a wonderful GM for Gettel. On a different note, there were a couple of terrible encounters I had with Hyundai Employees... Specifically Mr. Santiago and bad apples" encountered b4 working with awesome Bobby(55357)(56841)


A great car purchase experience!

4.8
junjunxu on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have been to several Hyundai dealerships, and finally we found the particular model/color we want at this dealership. Compared with the peers, we were more impressed with this organization due to the following facts: (1) good variety of car selections, (2) well organized business flow from beginning to the end, (3) warmth we have received from all the staffs there. We were also well pleased with our sales person (Chris) with his professionalism, knowledge and sincerity. Overall we had great experience. The only suggestion we may have is to hope the car shopping experience can be less time-consuming. Thank you.


Excellence

5
wfa9544 on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gettel Hyundai is a great company. Recent repairs were completed on time and at a reasonable price. Sales people were very helpful and accommodating. Doing business with Gettel Hyundai was a great experience for both my wife and myself.


Purchase of Elanra (2017}

5
joken022 on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We traded our 2015 Elantra for a 2017 Elantra. Michael Sender met s at the front door and worked with us through the entire operation and was very helpful . We really like the changes in the 2017.


Sales Review

4.6
cherylzimny on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I have purchased or leased numerous vehicles over the last 25 years; several through Gettel dealerships. Our experience with Ali Medellin, our salesperson, was the best I've had when leasing/purchasing a new vehicle. With her background in service, she was able to explain many things about the car (including under the hood) that has never been brought to my attention with previous salespeople. Her friendly, easy going demeanor made our experience painless. I will recommend her to anyone who is looking for a new vehicle. Please add Ali Medellin to the options below.


Scott G-80 Purchase

5
scottfairfax.ls on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchase was very efficient and enjoyable, however, the survey is excessively long and intrusive. I'd cut it back to 2 pages max. Expecting 25 words minimum from someone who has just purchased a vehicle for more than 40k$ strikes me as being too demanding.


Buyer review

5
corkern20002000 on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a very good experience from start to finish. The staff was very professional and met our needs. I would definitely recommend this dealership to friends.


Happy customer

5
misssue433 on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gettel Hyundai and Chris Vliet have wonderful service! Having to bring our 2 children (both under 2 years old) with us for the entire process, they made us comfortable and kept the kids entertained and busy. They listened to our needs and matched exactly what we needed. All in a day's time we purchased our vehicle and drove off the lot with nothing but smiles. Thanks again to the sales team, manager and Chris for there time and understanding. We will return a 3rd time when it's time to upgrade.


Friendly and they have nice cars

5
gatesr9 on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

You can walk around the lot and see your choices. Then they can help you to hone on what you want need and can afford.


Purchase of Genesis

5
sal2w on 10/21/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Great car and excellent salesman! However, we had to wait an inexcusably long time (almost 2 hours) for the financial department to process the purchase which was all cash!


unhappy

3.4
georgeriel01887 on 10/20/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 3.0

Not happy with there lies they promised me additional money on my trade but then never sent it to me so I won't trust them again. But I love the car


Excellent service

5
ginawade329 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire Gettel Hyundai experience was far superior than the Gettel Nissan experience next door. Seemed like two different companies and I was very impressed how the entire buying process had a system which made it very easy. It was very time consuming, but every dealership I visited took at least 4-5 hours - only to walk out empty handed, except at Gettel Hyundai.


Gettel Hyundai is the place to buy a car you will love!

5
ashbar2 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Gettel Hyundai of Sarasota was phenomenal! I made an appointment with Gloria after looking at the various cars available on line and learning about them, so I could decide which model would be right for me. When I arrived, Gloria came to meet me and introduced me to Michael Sender, who was great to deal with. He answered all of my questions, gave me great information about Hyundai cars. When I told him what I wanted in my new car, he took me directly to the car that was perfect for me and the car I purchased. He showed me around the dealership and introduced to the people I needed to know in Service and others within the dealership. My experience the day I bought my new car was pleasant and contact after the sale has been appropriate and appreciated! This is my first Hyundai and I'm wondering what took me so long!!


New Santa Fe

5
pathull1382 on 10/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are VERY happy with our new car. We have been back for some 'refreshing' orientation and feel that if we have any further questions, we will be able to reach out again with out hesitation!


Releasing an Elantra

4.2
anoble4709 on 10/20/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

As my previous lease was coming to an end, I went to the dealership to find out if I wanted to release another vehicle. The first salesman who approached me was to aggressive and I let him know that. Another salesman came over to me and was better suited to listen to what I needed and could afford. Between he and the sales manager, who also was very helpfull, I re leased a 2017 Elantra. As I barely rackup miles and live by my self, it was very important to me that I have a reliable car that is fully warrantied, so a used car purchase was not my choice. At lease end, I may purchase this car due to the outstanding warranty the Hyundai has.


Gettel

5
compteach on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was pleased with my experience with Gettel. This being my 3rd Sonata and my 3rd dealer. I will definitely recommend this dealership to my friends


no review

5
3373ff on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

overall good experience.......third and fourth cars leased at this dealership........would definitely return and will have my cars serviced at Gettel.........we also service a third Hyundai there


Evaluation

4.7
ejdufort on 10/14/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everyone we came into contact with were very friendly and professional. The salesman, Terry Brown went out of his way to make sure we were happy with the motor vehicle we purchased.


Very knowledgable salesperson

5
benedict72 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our 6th Hyundai and we are very satisfied our children all have Hyundai and are also very satisfied they will be up grading their cars soon


Great Customer Service

5
Victour on 10/14/2016

Customer Service: 5.0

Worked online and Phone and was Pleased with the info and service I received..


Never again

1.6
kedrickryan on 10/13/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 2.0

The sales team was great. They made sure the car was the one I wanted and did there job correct. Let's get into the finance team. The girl was ok. She rushed the paperwork. But was ok. They added a service contract and tire plan after I said no. They took out the service contract and tried to get the tire plan in there without me knowing. I bought in my own financing. They got me a better rate. I thought great left the dealership with the car. This is where xxxx starts. The bank they got me a better rate out turned down my financing. (Unclear why) I went back and had to deal with the. Bald guy in financing I told him I would get financing threw my bank. (Fifth third) he said we deal with 53 and that they could do it for me brings me back an offer a 7.10 percent. I said I had already worked a deal with my bank at 4.2 so I didn't know why they came back so high I just needed the sale contract to get my end of stuff done. They made me sign at 7 percent as a backup. That's. normal. Get to my bank get everything done and just waiting on one thing from the dealership. They missed cut off by 5 min so I had to bring the financing paper in the next day no big deal I was told. My bank called them early on this week and was told we already got financing for the Car. They put my financing in at 7 percent with there "deal". My banker has said they have never delt with anything like this. And are not sure how to proceed. I now have to go threw the hassle of refinancing a car I've owned for 2 weeks because of this. I will never buy here again. BUT AGAIN THE SALES TEAM WAS GREAT!


Went in for service on my 2013 Sonata,

5
eddins4711 on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

and walked out with a brand new Elantra, and I love it. Thanks so much. Charles Stringham (the salesman that sold me my new Hyundai was very kind attentive and considerate, and I liked him very much. I trusted him to be telling me the truth, and on the trial ride he explained everything about the car that I needed to know.) I've had 3 Hyundais over the years and have loved them all. Thanks so much for your wonderful dealership. I've known some of the salesmen for years, when my husband was still alive and trust their judgement, as I am now a widow, and appreciate them not trying to take advantage of me. Thank you.


I love my Elantra!

5
dcaufield899 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We looked at different cars, color options, interior options... it was a fun experience and at the end I got exactly the car I wanted. I recommend George to anyone wanting to buy from Hyundai; very professional young man who seems to know what he is doing. Attitude was just right. I was worried with all the technology in the car I was going to have a hard time using it, but George made it so much easier to understand - I use more of the technology the car has to offer than I thought I'd be able to (and I love to show it off to my friends). Thank you for the pleasant experience!


great salesperson

4
barbaralbkcohen on 10/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

overall experience was good, but it seemed that there was always more forms to sign and some that needed to be signed the next day


New lease from Gettel

5
coachdrl on 10/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gettel worked hard to put me in a new lease for the price I was looking for. We haggled a bit, and when all was said and done, I got what I was looking for!


New Santa Fe

5
jmacampion on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love our new car. Jim listened to our needs and answered all of our questions. Love the service team! Ron Lederman was very helpful. Gettle Hyundai is the best!!


Money Stealers

2
MB1234 on 10/05/2016

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

Al I have to say is, do your research before coming to this dealership. Their cars are EXTREMELY over priced and they will not budge. The dealer we worked with, left a few times to speak to the "manager" who was standing in a room goofing off with three other people. He is a sleaze ball, to say the least. We found a car with less miles and two years younger for $4,000.00 less than what this dealership was offering (which should be the price of the car we were looking at, anyway).BEWARE of this money sucking place. Trust me, do your research before car shopping and definitely steer clear of this place. The only good thing about this place, is Keisha. She is wonderful and she deserves better than this place. She is very professional and an all around good human being.


personal review

5
steveannecone on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just Great experience honest sales person (terry) took us for 2 test drives that was great every one at dealership was Great and food & drink


total blessed

5
jcbmk on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just an awesome time we can't say enough about the service and how we treated. We love our new car and we do all our business with GETTEL now.


Sales

4.6
tweetygrl_x3 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Sales guy very nice and friendly. This is my second car with Hyundai not sure if I will purchase another with them or go with another company but if I do I would like to have my same sales guy Bobby.


Best Hyundai Dealership Around!

5
TORTOISEMOM on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second purchase from Gettel Hyundai -- and my second with Michael Sender. They are great to work with. Michael goes above and beyond all the time -- he's professional, knowledgeable and there's no pressure, because he takes care of everything! I do love my new Tucson -- it's exactly what I wanted & Michael and Gettel were able to make that happen for me when other dealerships couldn't. A great big Thank You!!


??????

5
carolynlinhares on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed meeting and working with Bobby Carr. He was professional and pleasant and answered all my questions. I have been coming to Gettel Hyundai for many years and have leased several cars through them.


Review

5
suthernchick on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Would not sell me the car "I (could) just afford." Came in for the compact but it was just too small for my family. They did not allow me to compromise. They got me into the Sonata and worked with me until I was comfortable with my payment and excited about my car.


Excellent Service by Salesperson and Dealership

5
evy0 on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Please refer to my previous page where I lauded the sales person (Chris) and the dealership. Courtesy was rampant by everyone as giving me several bottles of water during my visit and I was made very comfortable in my surroundings


gettel sarasota

5
mjm1984 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this is the 2nd car for me from gettel, they are great to work with. my company has a total of 3 cars with them & everyone is happy


Review of car purchase

5
nilmini_abeysekera on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesperson was named Bobby Carr and he greeted me warmly and was very polite. He listened to what I had to say and did not waste my time in any way. He was at all times courteous and accommodating and he made the buying process stress free.


Great people

5
l.seidl.ots on 09/24/2016

Overall Experience: 5.0

Professional, polite and knowledgable staff. I would highly recommend to all of my family and friends. They were not pushy or rude! A great place to buy a car!


Pain free Car Purchase

5
djbehave on 09/23/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This experience has been the most painless car purchase in our entire life. No time were we ever pressured into a purchase. To the contrary, we were informed, and guided in the right direction by our extremely knowledgeable salesperson. We were never rushed, nor did we ever feel like we couldn't ask just one more question. Goodbye High Pressure, hello Better Hyundai!


EXCELLENT SERVICE, EXCELLENT PEOPLE, EXCELLENT PLACE

5
tashasemp on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got my first car here and i did not see a survey sent to me, but i saw this one in my email today and just wanted to share how AWESOME this dealership and the people are. From the moment i stepped in, they were hospitable. They found me my dream car and showed me how to use EVERY feature inside. I haven't been to another dealership that will take their time that they could be using on another sale to show me how to use the car. I am very happy with my purchase and this dealership. This is not the closest hyundai dealership to my house, but i will drive the 2 hours in a heart beat if anything goes wrong because the people in Gettel Hyundai gave me a blessing. Thank You.


Excellent Service

4.8
NE on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We purchased a used 2007 Hyundai Sonata for my son. The sales team that assisted us was Keisha and Walter. These two people are the most down to earth and helpful sales people I have ever worked with. We had a few issues with the car shortly after purchase (you take a chance when buying used cars) but Keisha and Hyundai worked to resolve the issues immediately. She gave us her cell number and quickly responded, even late in the evening when she found out we had concerns. It's only been a few days since we purchased the vehicle but we are happy. The outcome would have been much different if Keisha wasn't there to help. Thank you Keisha and Walter for your awesome service. Thank you Sarasota Gettle Hyundai for having such great people working for you.


Great deal

5
marleung15 on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gettel Hyundai is a great dealership for sales and service. Bought my last 4 cars here. I wasn't looking for a new car, but they made me a good deal that I couldn't refuse. Daniel Petrov is great to work with as is the business manager.


Internet Purchase

5
eld0 on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew what I wanted and Gettel was able to bring it in for me. Pricing discussions were minimal and conducted fairly. Car was ready and I will be back.


Years

5
suzynbarry on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 3rd lease with Gettle Hundai and if I Was not happy with the treatment received, I would not have returned. The way a customer is aware of the employees is most important and it has always been a pleasure working with the.


Made car buying easy

4.8
melnapp923 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My Salesman Edin made car buying easy. Thankfully no hard selling. Just listened to my needs and provided what I wanted. I would highly recommend this dealership & love my new car!


Enjoyable

5
bufbill46 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great to deal with. Had a good experience with Gettel Dealership and would recommend to family & friends. Looking forward to purchasing my car through this dealership.


Mr. Z

5
W.Z... on 09/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Made a couple of visits to Gettel's a couple of times to look at new car's. Was always welcomed and treated well. I made my purchase from Terry. He was very easy to deal with as well as Jonathan in finance.


Sante fe

5
scottspoerl0 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was very pleasant. My sales associate was attentive and knowledgable. I would recommend the dealership and the sales associate to others. I do think this survey is to long.


Bill's Review

4.8
rosew0 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I particularly enjoyed working with Michael Sanders for the purchase of my new vehicle. The only negative I can add to the purchasing experience is with regard to the overall time involved to reach an accord with regard to price and then the long wait to finally sign the myriad number of papers.


No gimmicks no nonsense no hassle

5
timbakersr on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in and ask for the manager he introduced me to a polite sales person and then he gave me a straightforward offer that was very satisfactory. Would definitely purchase again. I was asked over and over if I would like refreshments and if there's anything else they could do regarding purchasing my new car


Love my new car

4.6
bfazekas89 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Had a good experience and would recommend this location for car buyers. The staff was friendly and greeted me right away. Jimi E was excellent. It was his first sale on his own and you can tell he was very proud of himself.


Reasonable

4.6
joeflowers on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Everyone was courteous and professional. Enjoyed dealing with them but felt it took too long to come up with the monthly amount that we can afford. This is our 4th Hyundai and we have been quite leased with all of them.


?

4
digger237 on 09/09/2016

Overall Experience: 4.0

Great experience! I can't say any more about this experience....it was great. We will definitely come to the Dealership again. We will recommend the dealership to our friends and acquaintances. Thank you.


Great experience

4.4
daydream-believer28 on 09/09/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Left satisfied customer because of terry brown. He cared about what I wanted and didn't get frustrated when I changed color of the car. He wanted to make sure I was happy before I left and that I was comfortable with the car.


Great experience!

5
vento5 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gettel was able to find the exact car I was looking for. They were great to work with, very positive experience! Highly recommend to anyone.


Pleasant Experience

5
cng817 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second lease from Gettel Hyundai. Called us to inform us that lease was coming due and listened to our expectations. Very satisfactory experience. Wish more car dealers were like this.


My Experience at Gettle

5
drweiner on 09/08/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Overall my experience at Gettle was exelant and I would recommend Gettle to any one asking mmy opinion, thus far I am enjoying my new Elantra. .


Totally satisfied

5
gembabe43 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Could not have wished for a better experience. Every one was very professional and went the extra mile to get me what I wanted. This is the second car from Gettal and have recommended it several times already.


See you in four years for another Hyundai

5
clohesey on 09/08/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I've say enough about Bobby. He was terrific, very informative. Didn't talk down to me as a female. Bobby had a style all his own. He should hold a seminar for your sales staff on how to handle the sale of your cars.


Good experience

5
mfeld52839 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in on a whim, was very impressed with the new Elantra. Quieter and a smoother ride than my previous one. The salesman was professional throughout.


Tucson Lease Review

4.4
spaincares on 08/28/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Excellent customer service provided by Walter, the lease experience was greatly enhanced by his knowledge and commitment to helping us answer any and every concern we had. I highly recommend the Dealer, staff and specially Walter! Thank you.


Poor business

1
KELL on 08/26/2016

Customer Service: 1.0 Buying Process: 1.0

Was in contact through email and they jacked up a price on a car that had damage on it. This is not good business and I will never shop there.


My experience was delightful

5
paulacole932 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Marty was outstanding and was a pleasure to work with ,I can't thank Hyundai of Sarasota enough to helping me get my new 2016 Hyundai Veeloster


Very happy

5
michaelcurrier on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We couldn't be happier with our experience at Gettel Hyundai. The staff was a pleasure to work with. We are thrilled with our 2016 Genesis.


buyer

4.8
timataba123 on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

this my second time purchasing vehicle from this dealership i was happy with the customer service both time! I just like for hundai to have better service after purchasing like free oil change and maintainance!


Tucson Purchase

4.8
bmccurdy3 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After test driving various other makes and models of SUVs in different dealerships, we were immediately impressed with the Tucson and the service at Gettel Hyundai. The courtesy the promptness, the good ride, the value - everything contributed to our decision to buy. Our sales person, Edin, is to be commended for his professional and pleasant presentation.


tuson hyundai

4.8
tldrld on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mike was very concern in helping me get the car i wanted and did a great job in helping me with the finances and making sure i got the color of the car i wanted he was very helpful in every way


Very Very Happy with Gettel Hyundai experience!

5
Sheryl W. on 08/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tom was a wonderful salesperson! I felt like everyone I encountered at the dealership was kind and professional. My new vehicle is exactly what I wanted. Gettel made all happen efficiently and answered all my questions. I would buy from them again!


jim brady

4.6
wendyjean1045 on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I found Jim to be very professional and understanding about my concerns. Jim also worked very hard to make everything go very smoothly. I also found that other people in the dealership to very helpful.


Thank you!

5
lizmjones on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a wonderful experience with Tom Goins at Gettel! He was a pleasure to work with. Thanks for helping us get our third vehicle at this location.


2016 Tucson Limited

5
badjad0312 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experienced staff, very professional and great service. Very friendly. Would recommend this dealership to our family and friends. Thank you for all your help.


Best car buying experience ever

5
Jdeanbap on 08/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oh My God Walter over at Gettel Hyundai of Sarasota is the best one .I recommended to anybody that wants to buy a car whether it's old or new


Just Amazing!!

5
Tootsiepop 123 on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience at Gettel Hyundai Of Sarasota, Bee Ridge RD, Sarasota, FL.First, there's ALI....She is absolutely a delight to work with. Extremely Knowlegible with a workethic that makes her special. If you ever need a great experience, ALI's your lady!Moving on, there was Shawn. Shawn went above board in every way to make certain thatI was happy with my new ELANTRA. I can't say enough about Daniel. He was working sohard to make sure I got my car. Jimmy, I was told was new. He was just making sure thateverything was done right before I left. I would not go anywhere else for a CAR. One moreperson also pitched in,,Johnathan. He explained everything to me as I signed each piece if paper.I was just AMAZED at the non Pressure, and excellent experience I had at Gettel Hyundai of Sarasota! If you are thinking of purchasing or leasing a car, Ask for ALI. She's the BEST!!


overall satisfaction

4.8
johnr8087 on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was very pleased with my experience at Gettel Hyundai in Sarasota and would recommend it to anyone interested. Michael Sender answered all my questions and was very professional and took the time to offer a test drive with plenty of time to get to know the vehicle.


Great Experience overall

5
enm3866 on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have nothing but nice things to say, everyone was nice and helpful. My salesperson Edin is a great guy and appreciate all he did to get me in my new Tuscon, also Johnathon was very good at getting be the best financing possible.


Good job

5
voakesdon on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to many dealers from sarasota to largo and called as far as tampa but sarasota was the best price and Chris my sales man was by far the friendliest thanks sarasota hyundai


Great experience

5
jimtuggle on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If a bottle and a cork cost $1.10 and the bottle cost a dollar more than the cork. How much did the cork cost? NO, the answer is not a dime.


Tom is Terrific!

5
lizjones on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

While our experience was frustrating at the beginning with a different sales representative, Tom saved the day. He was personable and efficient during our test drive and paperwork for my new santa fe sport. Thank you for all your help & fixing the situation, Tom!


Pricing was overcharged.,

3.2
davidprimus7 on 07/28/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 3.0

The pricing was overcharged the sales people were extremely kind and easy to talk with with no pressure however again the pricing of the vehicle went from six years to seven years we hope that your corporation can review the contract of this sale..


Repeat customer of Hyundai

5
mikeobear on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got another Sonata because of the good service my old one gave me. Hopefully this one will do the same. I am very happy so far with the exception of the design of the key slot. Hard to see.


Genesis purchase

5
adamtdoak on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

10 across the board. Very good experience and the process was very friendly. Bobby fought to get me a deal that I liked. Very happy with the ride.


New vehicle survey

5
ujjablonski on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Although Edlin is a new employee, he is going, to be an excellent addition to the staff. I hope he has a future with your company.


Thank you

5
oelliot on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The gentleman that we dealt with, Chuck Stringham, was courteous and answered all our questions without being pushy. It was a pleasure dealing with him. My wife and I are very happy with the vehicle that we purchased.


Yada-yada-yada

4.8
aceglerski on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

All the questions are pretty much redundant and not appreciated. I would not normally answer this survey but I liked the salesperson and the dealership. This is the 3rd car I have purchased at this dealership..........enough said. Stop being so annoying !


Long process

3.8
betcha47 on 07/23/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Too long with paperwork. Always is! Expect to spend most of your day there. Need to find a way to shorten process. Nothing more to say!


The Fourth Time

5
dbetz4 on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the fourth time we made a purchase at Gettel Hyundai, and, as in the past, were very well satisfied! Each of our sales reps was very pleasant and very knowledgeable about the car we purchased.


great car

5
bbowe1 on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Happy to have my new car. It drives great and looks fantastic. People did notice that I got a new car. Thank you for your time.


Happy deal

5
mmujadin on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim Brady did a great job of showing us several cars. He is very knowledgeable and helped us to arrive at the maximum value within our budget.


Wonderful Experience!

5
Julie Gallagher on 07/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After my car was totalled I began my search for a new one. Walter, Jimmy and Shawn from Gettel Hyundai in Sarasota made my car buying experience a wonderful one! Thank you so much guys!!! I ended up purchasing a 2015 Hyundai Sonata from them. I was looking for a car that is reliable, has decent gas mileage and very reasonably priced. These three gentleman answered my many questions with smiles on their faces and were very patient. They made me feel comfortable and very welcomed in their showroom. I would highly recommend this dealership if you find yourself in the market for a new vehicle. I am thrilled about my new car and feel as if I've made three new friends!


Great customer service!

5
oberlinre on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales and Service personnel did an outstanding job! Very friendly, knowledgeable and professional staff. Car servicing was very prompt and quality of work was excellent.


Scarcella Tucson Purchase

4
taturcotte on 07/19/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Marty made my buying experience enjoyable. He went beyond my expectations - even driving my husband home so he could meet a furniture delivery while I waited for financing. Thank you Marty...I appreciate it.


Wow!

5
root4b on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When the owner of a very busy dealership can take the time to personally call and guarantee you will get the deal you were offered, is how I describe Wow! One phone call from 1400 miles away, from (GSM) Sandeep, sealed the deal making the trip worthy of the long drive. (GSM) Roy's friendly handshake and introduction to salesperson (Jim Brady) was genuine. Signing the financing with ( Nick) was flawless. Meeting the service dept. personnel and many others was a joy also. From the moment we walked in the door, the entire Gettel Team was in motion. We are 100% satisfied with our purchase, the price and the Gettel Hyundai Team of Sarasota, FL.


2016 Sonata

4.6
dinacorso on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

My husband purchased/financed a pre-owned vehicle a few months ago and the service was great. Ali was his sales person. We decide to review our options on my 2014 Sonata. Again Ali was the first person to look for. Never forget GREAT service. After the test drive and an overview of of the car. Ali was called away. Ali having to leave earlier then expected, George stepped in to help. Excellent team work. My only complaint is it had taken over 4 hours to finalize our purchase/finance. With technology at our finger tips it should be easier.


Above and Beyond my wildest dreams

5
strongmind6 on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I filled in my review on the previous page, I may have put it in the wrong spot ! Just want to say Michael was excellent ! please look at my review on the previous page. I am forever grateful Michael helped us through a REALLY rough time and I am extremely happy.


Above and Beyond

5
pbell3404 on 07/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did not like the 2016 Tuscan Turbo after driving it home. I did not like the way it automatically shifted - seemed to have too much delay for me. I brought it back and Chuck Stringham really went above and beyond to rectify my purchase and find the exactly right vehicle for me. He went through all the features that we wanted with my wife and also kept our budget in mind. I'm very happy with the 2017 Santa Fe and the thoughtful way we were treated as a customer.


satisfied

5
mstephenson50 on 07/14/2016

Overall Experience: 5.0

The staff was easy to talk to and friendly . I would recommend the dealership to anyone looking to buy a car. This is the third car I have purchased their.


Great experience!

5
sbronson2006 on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Never felt pressured my salesman Chris Van Vliet he was very helpful as I am a single woman and know nothing about cars. Chris was extremely knowledgeable and very patient with me.


Experience buying our new car

4.6
cherylboldin on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Over all was a good experience. We are enjoying the car. The service department is very important to us. We had good experiences with our previous Sonata.


Recommend

4.8
donrookensmith on 07/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have already written my review, and have already recommended a friend contact you for a possible purchase. My recent purchase of a Tucson with A wheel drive and Turbo, I drove out to Colorado, within days of purchase, so took awhile to get accustomed to it. I have been most impressed with the overall performance, and have averaged well over 30 mph during the 2000+ journey.


un buen dealer para comprar

4.4
churra929 on 07/02/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

En el dealer encontre un excelente vendedor que me brindo una ayuda inmejorable y hiso que mi compra fuera muy sastifactoria, estoy muy contenta con el servicio que se me brindo


The Way To Purchase A Car

4.5
winkofske on 07/01/2016

Customer Service: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

My purchase experience at Gettel was excellent. I was treated with courtesy and I never felt that I was being "hustled". I felt our salesperson was helpful in understanding my needs.


Great

5
llasaeventos on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick help a lot , was patience and honest . He called back and check in how I as doing . Also explain how use and installed the apple car feature .


Rating

4.2
swagner0 on 06/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Wonderful experience except with the finance department Lori. She was ineffective in her job. She was suppose to send me something and it took three days and I had to email a manager to get what I wanted. Everyone else was great!


Great car buying experience

5
triplenetinvest on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a repeat buyer at the dealer and I will be back again in 36 months when my lease is up Thank you Gettel


New Sante Fe

5
j&s on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a new Sante Fe at Gettel from Tom Goins. Tom was a wonderful salesman and worked very hard at trying to do everything that we needed and wanted. Everyone at the dealership was very helpful. I already had a Sante Fe and knew that that was the only car that I wanted again. The ride is fantastic and very quiet. The whole experience worked out very good. Thank you Tom.John and Sherry Sholtis


Great Dealership - Awesome People - Great Car

5
brian.lynch on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To often buying a car can be a huge burden, and extremely stressful. I can honestly say, the experience I had with Gettel Hyundai was remarkable, and unexpected. Everyone I worked with was friendly, and made it feel like they truly wanted to work with you. They were able to do something I hadn't expected - got me into a new car - and lowered my payment! Left the dealership, feeling like they truly cared - and were out to help me, not just make a buck. Will definitely look forward to working with them in the future.


Awesome Experience !

5
momoits on 06/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From sales person to business manager the whole process was beyond expectations. Edin Veletanlic was very professional and listened to what I was looking for. He explained everything possible and answered all my question, called to see how I liked my car and if I had any concerns. Shawn Kelly business manager was also very profession and went above and beyond to explain all aspects of the contract, to all the service contracts available. He also was very helpful in giving me the paper work I needed so I could cancel a service contract that I had on my previous lease from another dealer. There were others that were involved but their names escape me. Thank-you for a heartfelt experience.


Great place

5
mjchism on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will go back to Sarasota gettel! My salesperson was the best! They helped me threw all the financial Opp. They really need a bigger show room, they have to share offices, but it didn't hurt my experience! Will go back!


Review

5
lgreene13 on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Appreciate the information and willingness to work with me. Very informative and helpful My third Gettel purchase! Great staff and great product!. I will be back


Excellent experience

5
jztrump on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I had a very positive experience and will highly recommend Gettel Hyundai of Sarasota. We will definitely be coming back. Thank you.


Buy from Jonathan Klein

4.6
maswinnerton on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Local Sarasota dealership has a large selection of cars. "JK" is very low pressure, listens to your needs, and he'll work with you to find the right car. We were considering replacing my wife's 2012 Tucson with another Tucson, a Kia Sportage, the Lincoln MKC, or possibly a Mercedes SUV. Jonathan suggested to my wife (as we are getting older and like more comfort, room, and easier entry/exit from the car) that she might enjoy a slightly larger vehicle and showed us the 2017 Santa Fe Sport. He was right, and that's what we ended up leasing. Since this was her car, he focused on her needs. Many salespeople still ignore women (other than asking about color preference). Jonathan was the opposite of that. He spent an hour with her to set up the car - showed her where everything was and how it operated, made sure everything was connected the way she wanted it (iPhone, XM radio stations), set up her first service appointment, and when she was comfortable with the car, he sent us on our way. Finance was a breeze - we were in and out of the finance office in about 15 minutes. I've already told JK that when my Lincoln MKZ 2.0T lease is up, I will be back to drive the Genesis or Equus.


Excellent car buying experience!

5
florancemoreland on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Like I had stated before Ali was amazing the hole staff was great! I love my car this is my 5th Hyundai and I wouldn't have antithetical car!


Great Service

5
eric.edelman on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership had great service. Perfect environment for my family and I to go through the car leasing process. I would recommend this dealership to anyone who is going through the process.


Wonderful experience

5
joneve304 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience. No bull from Chuck, just honest and helpful, which made this purchase one of the less stressful out of my last 4 Hyundai purchases


Leasing a new 2017 Elantra

4.8
mrbuckalter on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The overall experience was excellent. This is my 4th vehicle purchased at this dealership. The people there are friendly and are concerned about your satisfaction when purchasing a vehicle.


2016 santa fe

5
sunnygirldesign on 06/10/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience, dealership helped me out of a demon Chrysler 200, even with a negative equity situation, they were able to find an option to get me out of the Chrysler and into a beautiful Santa Fe. Thank you.


Dealer Performance

5
gkickli1975 on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been having my previous car serviced here at Gettel for the last 5 years, therefore I knew this dealer well. When my 2009 Hyundai Sonata got old and tired, at 7 years of age and 114,000 miles, I bought a new car from this same dealer, based on satisfaction of quality service in the past. The salesman was very qualified and professional and methodically went thru the procedures of selling me the closest vehicle they had to satisfy my needs. The selection was excellent and I purchased the one they presented and that I test drove. It was and still is an excellent buy and I am very satisfied with my new purchase.


Unfortunate

2.2
kcgg212 on 06/10/2016

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 2.0

Unfortunately, I left at the end of the day feeling completely underwhelmed and not even excited about driving off with my new car. The process to lease this vehicle took far too long; there was no need for it to take all day. I was under the impression I would be working with someone else and let them know I wanted to handle my car dealings as quickly as possible. I was passed off to someone else who didn't have many answers we were looking for throughout the day and in a way never actually seemed interested in making a deal. I also know for a fact that I did not get the deal I deserved and could have gotten elsewhere (had in writing from another dealer just outside the area) a better monthly cost with more miles for essentially the same vehicle). While I should have just left, I was basically worn down after hours of dealing and simply wanted to leave and took what I could get. While the staff was generally nice, we did not appreciate being told "the math is a little fuzzy" AKA there was no way we could understand how/why they came to the number they came up with. I left with such a bad taste in my mouth over the experience which was truly unfortunate. By far the least favorable buying experience I have ever had.


Greatest Experience...EVER!

5
g1stryker on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Please refer to my comments...I shared there what the GREATEST Experience was at Gettel Hyundai. Thanks again to all that made it possible for me to have the vehicle I desired, as the price that met my needs! Again refer to my comment on the other page for this review. Thanks! Chris


Marty Wilds

5
anniemallon on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Marty Wilds has sold me 3 cars, he's done an awesome job each time. Everyone at the dealership is very polite and extremely helpful. Nothing has ever been too much trouble for Marty, I would recommend him to family and friends every time!


My new car

5
edwards9018 on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew I wanted a Hyundai based on my sister's experience. My son researched the dealership and available autos prior to our trip to the dealership. It was an enjoyable experience from the beginning to the end and I love my new car.


pleased

4.6
teetime on 06/06/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

great experience ,sales, finance department, an service staff. salesman was very knowledgable and patient with us as my husband was deciding on a Santa Fe or Tucson. went with the Santa Fe.


Three in a row

5
mrtlar9 on 06/04/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I liked my 2004 Santa Fe so much that I went back to Hyundai for my next vehicle, a 2010 Tucson. I liked the Tucson so much that in 2016 I bought another Tucson...that's 3 in a row.


New Car Delivery Experience

3.2
c02guru on 06/03/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

As previously detailed the delivery experience was less than satisfactory. The lack of cleanliness of the engine compartment and high initial tire pressure were my main concerns.


Gueorgui Petrov

5
petrov5037 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

the sales person and the staff was great , I had the best experience I ever had thanks George , I will recommend this dealer to all my friends


Sonata

5
radarslegend on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my purchase experience. My salesperson was very nice and helped me get into something that was economical and dependable for me. Gary was a pleasure to work with.


Great Products and Great Service!

5
mayers0 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Ian and Marty and they both were great to deal with. I feel like I got a fairly good deal and didn't feel pressured. They let me think about the final deal for a couple of days and offered for me to take the vehicle for a couple of days if I wanted. This is my 3rd new vehicle from this dealer and they did not pressure me much as I told them I new what I wanted and what I was willing to pay for it and they came close so we had a deal.


Satisfaction

5
egn1931 on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very well satisfied with both sales & service departments.! This was the 5th Hyundai that we've purchased from this dealership since 2003. The way you treated us, both in sales & service, keeps us coming back. Dorothy & George Nickson Sarasota, FL


Gettel Hyundai experience.

4.8
fluke7152 on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

All I can say is that my experience with Gettel Hyundai was excellent and my sales person Chuck was great Chuck did everything for us. even driving my wife to the bank to get a check. You can't ask for anything more from a great dealership.


experience

5
dwendt3 on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my service was great. Everyone was very friendly , All was very professional . Chuck was very helpful in all my needs so i understood everything said,


Gettel Dealer Experience

5
pgower0 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This recent auto purchase was the best ever experienced. The value received far exceeded my expectations. My previous auto purchase a Lexus (ES350). I must say that the Hyndai experience was better and the value could not be beat. The Genesis gives the Lexus ES a run for it's money for less dollars.


Kim spencer

4.8
johnby1273 on 05/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The service was great. Kim spencer was a very professional.she show me the options that i had and was never push i field like u can buy my next vehicle with kim any time.


Experience

4.4
dominicktassone on 05/21/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Marty was very friendly and accommodating. Made my experience easy and efficient. He was very helpful and understood my needs and limits. The transaction took a few days but Marty always made sure to answer any questions and reach out to see if I needed anything. I appreciate his honesty and hard work.


John Cormier

3.8
jrcormier on 05/20/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

The payment plan is what we wanted and can afford. the salesman, Jonathan, accomplished our goal for buying a car we felt will last us for a long time...Thanks again Jonathan...


Review.

5
jessicaleeraymond on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at this dealership is super friendly and very helpful and found me exactly what I needed in the amount of time that I had expected. Definitely recommending to my family and friends. Good job, guys.


Great experience

5
vinced821 on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We knew we wanted a Santa Fe, but we didn't think we could stay in an acceptable payment range. Chris and Michael made this happen. They were fun to work with and very efficient.


It was excellent

5
cseminole615 on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was pouring down rain all day long and Jim was an excellent sales person and he did everything to the best of his ability considering how much rain at there was and have flooded it was around the dealership it was excellent great and the test ride was awesome considering where we went


2016 Accent purchase

5
raywier11 on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 6th Hyundai from gentle. A young salesman helped me I think it was Ian. Every one was great. I told them what I wanted and they made it happen


Great experience

5
mpjeffrey on 05/15/2016

Overall Experience: 5.0

Great dealer with professional staff. I would highly recommend both the product and the dealership. I will definitely consider leasing my next car from the same location.


Chris is awesome

5
jcdtea on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can only repeat what I said in the comment section. Chris is an incredible sales person and turned this into a very enjoyable experience. Shawn in finance was wonderful too. He made what could be a stressful situation easy.


Very helpful!

5
extrahand on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick at Gettel Hyundai Sarasota was great! Very patient and informative. Didn't rush me, event thought I was there near closing. Team was very professional!


Genesis Purchase

5
lmelatti on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the second Genesis I purchased at Getel. Both experiences were great but the purchase of my recent Genesis was outstanding. Jonathan Klein, Ron Lederman and Shawn in financial were professional and very knowledgeable in every way.


Great experience

5
toddtanney34243 on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was very easy working with with everyone at the dealership. I will definitely tell my friends and family to see Chris. I bought two cars from Chris


One very satisfied client!

5
lotus122 on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 3rd Hyundai purchase and I have been very happy with both the vehicles and service. I feel comfortable with the fact that if I have any questions or problems the staff is available to help at any time.


Complimenting dealership

5
swavrick on 05/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I already wrote a big, long review. I would recommend this dealership to my friends. Love the service department and finance dept. Ali is a very sales person and manager helped me out with all functions of new 2017 Elantra. It took me awhile to get used to all features, especially push button starter and Apple hook-up with SmartPhone.


Thank you

3.8
bonbon1909 on 05/06/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 4.0

Just wanted to thank Ron and Chuck for making me feel good about coming into Hyundai!!! I really don't like to feel out surveys but I did this time!


Excellent

5
stan.lawrence on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 5 Hyundai vehicles from Gettle Hyundai and have been extremely happy from sales people to service representatives.I will continue to purchase a vehicle from Gettle Hyundai and will recommend this dealership to other people.


Personnel

3.6
staffnav08 on 05/05/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

The salesman-Chuck Stringham and his supervisor werefreindly, considerate of my time, and let me ask questions whenever I needed additional information. I had a 2012 Genesis (and have bought 50+ cars so) so my questions required specific answers. I had several meetings over the time I wasconsidering the purchase and that was encouraged! they showed great patience and made me feel thatI was alway sgoingto receive their patient help. It was very evident fromthe effort that they made that they were interestedin my business.I am eagerly awaiting the check for the surplus fundsfrom ourLeasearrangment tocomplete a very satisfactory transaction that should serve me until Iwii no longer drive!


New car

4.6
cfry421 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Excellent service from the email person to the salesperson. Highly recommend Jonathan Klein. Jonathan walked me through all the cars that I was interested in and thoroughly explained the entire car to me. Was so helpful


Very good dealership and outstanding management

4.2
charliehc on 05/05/2016

Customer Service: 2.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Take the time to check ALL the vehicle's features. Your salesman is a better resource than the Service Manuel. The vehicle has many features not usually found on similar vehicles. The gas mileage was well within the specified ranges. My previous, Camry, was well below the designated range.


Excellent deals and service

4.3
Crzy4gym519 on 05/04/2016

Customer Service: 4.0 Pricing: 4.0 Overall Experience: 5.0

Marty was an excellent saleman. He was friendly, knowledgable, accommodating and made my husband and I feel very comfortable throughout the entire process! We would definitely recommend you using him if you need a car! Thanks Marty! We love our new white 2017 Santa Fe sport!


Dealer was very good

4.8
jbanks104 on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Same as above, Marty Wilds was very good, and now that I have had the vehicle for a week or o, I am very satisfied. A lot of good technology, good suspension, handling...all good.


Five Stars!!

5
mattpetrat on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service I received from Gettel Hyundai was hands down the best service I could've ask for. Chris did an amazing job listening to what I was looking for in a car and not just trying to sell me on anything. He was quick and efficient. I brought my girlfriend alone for a second opinion on a the car I was looking at and even she said she was impressed with Chris and Gettel Hyundai. Definitely going back to see Chris when we need another car.


sales

4.8
wilde on 05/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Nick Pechilis was outstanding.You should be proud to have him on your staff! I felt comfortable at your dealership as soon as I walked through the door.


Above and beyond.

4.4
richard.floridarealty on 04/30/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The staff at Gettel Hyundai went above and beyond to get me into my 2016 Genesis. Everyone was friendly and did their best to provide a good product at a good price. Service personnel are very friendly and professional as well although there were a couple of things missed on the pre-delivery inspection.


We will Return

5
krdroze1566 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Previously purchased a Nissan with this dealership, that is why we returned and all our expectations were met on this visit. We will return again when in need of another vehicle.


The way car buying should be

5
mljl240 on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I left feeling good about the car and the deal it was not the useall dreaded car buying you could go home and injoy a great new car .and if I did need need help both the dealer and Hyundai would be there for me


In a pinch

4.8
aprilaries76 on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had no intention of buying a new car this particular day, but my old car had other ideas. Got the sale done, reasonable, and very close to my idea of what I wanted to spend.


good

4.6
haggis8005 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Just the same as I said on the other page - love my car - all sales personal, great. What more is there to say - I am very satisfied with the whole transaction.


Hyundai of Sarasota

5
jeremykreppel on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend this dealership to anyone living in Sarasota who is in the market for a Hyundai. They were very professional and extremely helpful.


2016 Hyundai

4.8
jljones2008 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very enjoyable car buying experience. Chris really stepped up to plate and delivered on everything we discussed, great job! Would recommend Chris and his team to my friends and family


Started off great, ended Terrible

2
strongarm18 on 04/25/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Sadly, with Chris Van Vliet & Chris Mettile...we didn't have the best experience. We fell short on the appraisal for the car we were looking at and that was the deal breaker on the car we were going to buy. They appraised my trade it almost $4,500 less than two other dealerships had offered, and then went up by 1k which was a "gracious offer" despite being told what we would get elsewhere. The best part? They had mentioned wholesaling the car and that was the reason for the low offer. Though I understand business needs, do not give me a low offer because you don't plan on keeping the car on your lot, that is such a quick way to lose business. I couldn't seal the deal because of this. Their last ditch effort was the attempt to sell us a "beautiful" Sonata that was in decrepit shape and showed signs of heavy and hard driving (heavy wear on inside, all four rims with heavy scratching). We ended up going to Sarasota Ford and getting a loaded sedan, after they gave us a very fair offer for our trade for a better overall car that was priced lower. Although we enjoyed Mike's assistance very much, Chris V.V. was not on the same level. It became apparent when we arrived back from our test drive and were looking at the car and he had stated "I'm in no rush to sell you the car, I am not pushy...it won't change my life one bit." While we were at the signing table, he came back with the numbers and I hesitated to sign after looking at the evaluation. He forcefully asked "what can I do to sell you the car" and wrote a number down and asked for us to sign it. I understand he wants to sell the car, but there's no need to say you do not "push" cars and then force that. I am not a novice when it comes to car shopping and felt like I was being treated as some nonchalant, wishy-washy young adult buyer. I had told them both I had done my homework, had a draft check ready for a considerable amount, but simply could not think of giving that amount and credit to a service or sales team that did not deserve it. Had the offer been closer to my expectations and service showed just a slight bit of genuine care and not forcefully selling, I would have been more workable in the price. They attempted to put us in a corner and I absolutely would not allow that nor will I have it happen ever again.Overall Mike and Andrea were fantastic. Thank you for making the effort and showing genuine care. I'm sorry we could not sign a deal while you were away.On a side note, I would HIGHLY suggest giving your sales-force their own offices. It's pretty embarrassing that on two separate occasions the office we were in had been occupied by someone else when we returned and had to gather our belongings and move over, same happened to another couple as we apparently took over their office. We received a follow-up (automatic) e-mail from the GM Roy Smalls, in which I found his actual e-mail and send this inquiry to him over 1 week ago. Sadly, I have not received a response in regards to anything stated above.


Excellent experience

5
connors0 on 04/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was putting off buying a new car because I really dislike the high pressure sales tactics that I had experienced at other dealerships, but my Gettel Hyundai experience was surprisingly pleasant. My salesman, Chris Van Vliet was friendly, professional, very knowledgeable, and I felt that he really had my best interest in mind. He made it easy. After my purchase was complete he followed up to make sure that I was 100% satisfied. I would highly recommend Gettel Hyundai to anyone looking to purchase a new vehicle.


Wonderful

5
mcgow9j on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Also the Financing guy. I forgot his name. He was also excellent in trying to figure out the best deal on the maintenance deals. He tried eveverything he could to find me a deal that i would be interested in. He listened to my thoughts.


Sonata

4.8
nairbham on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was very pleased with my experience at Gettel.. Nick was very knowledgeable about the car and was very helpful. He asked a lot of questions about features and engines.


Ackerson Review

5
nelsackerson on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just typed in a review of all items listed and a written review as well. I mentioned the excellent work done by my sales person, Chuck and others. I'll click send again and hope you get all that I've typed.


Leather Driver's Seat Completely DISINIGRATED at under 7K Mi

1
SK22 on 04/20/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

A mere 7,000 MILES on my Hyundai Elantra and the leather driver's seat looks like the pictures below. I've been waiting for a month now to hear back from Hyundai regarding warranty coverage "acceptance" to get the seat fixed. Sarasota's Gettel Hyundai Dealership submitted photographs to Hyundai... Hopefully someone gets their act together and takes care of a quality customer. What a headache to say the least. Unhappy Customer.


Hyundai lease experience

5
scottlyons133 on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In out plus test drive in about 3 hours. Got approved for a Hyundai Santa Fe great car! Thank you Hyundai of sarasota. I have already recommended this dealership to my chiropractor!


Review

5
denisedavison9702 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was excellent we had to vehicle shop with our 3 young boys and everyone was very friendly to them. Buying a car is not a fun process for kids so it was nice that they offered them snacks, water and balloons.


Welcome to Gettel!

4.6
pegbuckley on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

This was an easy, professional experience and I came away from the dealership very happy to have gone there, despite the construction. Keep doing what you are doing because it works!


My review

5
danzcoulon on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed purchasing a car from Gettel I was taken care of immediately upon arrival and Ali was fantastic. She made sure all my wants were taken care of and she helped me understand all of the features of the car. When I saw Shaun, he was extremely helpful throughout the signing of all the papers for finances. He was even able to lower my payment after I owned the car for two weeks. I will defiantly return to Gettel for all my car needs.


Excellent experience

5
cheetah2037 on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Glenn went above and beyond trying to help me find the perfect car. They were patient with me and extremely friendly. I will definitely recommend this dealership to my friends.


$55,460

Mileage: 0

Color: Gray

Transmission: Automatic

Body Style: Sedan

City: Sarasota, FL

Engine Type: 6 Cyl

$23,991

Mileage: 64826

Color: Silver

Transmission: Automatic

Body Style: SUV

City: Sarasota, FL

Engine Type: 295 hp 3.5L V6

$29,640

Mileage: 0

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Sarasota, FL

Engine Type: Regular Unleaded I-4 2.5 L/152

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.