Gene Gorman's Auto Sales

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.8 Overall Facilities: 4.9


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Everyon is Exceptional!

5
BK Queen on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in today for a trade and I felt like we were all long lost friends. Everyone is exceptional! I was treated like family. I enjoy coming here and I always recommend this place to my family and close friends.


Perfect family car

5
Matthew on 10/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The staff at Gene Gorman Dirt Cheap Cars were awesome. Finding me and my wife the perfect family car for our growing family. I will be coming back for my next vehicle purchase and tell all family and friends about Gene Gorman Auto.


I had a fantastic experience buying my new truck

5
T. Spurr on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a fantastic experience buying my new truck. Ashton was my salesperson. She was polite, helpful, even went to Suncoast with me to correct my documents. I felt like I was the only person that the staff was dealing with. I was given 4 free oil changes and could not be happier with the deal we made today, honest dealing, who could ask for more. Fast response to contact. Great treatment.


Great expierence!

5
Bryan on 09/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a vehicle from michael today, we extremly quick and polite. Will def be returning for my next vehicle.


Buying experience was great!

5
Charles on 08/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My car buying experience was great thanks to Ashton Eastwood and Sales Manager Brandon Nash. Thank you for all your help


Thanks John & Shane

5
Adrienne on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I Adrienne Perkins purchased a 2006 Chrysler 300, I was extremely excited about the car, I've always wanted one. Everyone there is very friendly, and made me feel good. I couldn't stop being so excited. Thanks John & Shane for making this happen for me! :)


Pleased with the whole experience!

5
Andrea Swor on 06/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were treated with respect and not pressured too much. Chandler was very pleasant & informative and we were pleased with the whole experience!!


They are very honest

5
Michael & Mona on 05/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

To Whom it may concern: My experience with Gene Gorman Auto sales, and Garry and Brandon was a delightful, uplifting experience. They are very honest, and did everything in their power to help us get in our car of choice. They are a blessing to this orginazation. May god Bless them and their families. Michael & Mona Scarff.


I would definitely recommend Gene Gormans

5
Samantha on 05/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Garry greeted us in the parking lot in a very friendly manner, which automatically made me feel comfortable. I was unsure of what direction I wanted to go in with buying a car, and he was most helpful.. Garry took me to test drive a Hyundai, which I loved and ended up purchasing. I would definitely recommend gene Gorman to friends who are looking for vehicles. Thanks Garry! Brandon the manager was great with coordinating the sale between Garry and I. Great Team! Thank you-


No problems

5
Steve on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gary sellsmen very nice no problems. John and Gary work hard to make a deal with me and I'm very happy with the service and sells group. Thanks for the book call me if you need info.


Catered to my needs

5
Cassie on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great and efficient car purchasing experience today. Very easy going yet professional and very helpful and informational. I enjoyed my experience because everything was down to earth and catered to my needs. I am more than satisfied with my experience and I'm excited about getting my first car thanks to you guys! If anyone is looking for a quality, cheap car come see Gary!


I will defintley fend more people there way

5
Julie on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience at Gene Gorman. Very nice people. My sales man Chandler was very outgoing and right on top with all my questions and anything that I needed. Also had Gary helping with answering questions, and he made me feel comfortable in buying. so I could say I definitely had (2) of the best sales men I have ever bought a car from. I will defintley fend more people there way. :)


Best Service I received!

5
Luke on 04/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As soon as I walked onto the show floor I was greeted and asked about how I was and what I was looking for. Even after the bank denied me a loan Brandon helped me and cut me a deal I could afford. Everything went swell and I had an amazing experience. Best service I've received out of all the car dealerships I've visited in Charlotte County. Thank you guys!


I would recommend them completely

5
Lorraine on 04/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gene Gorman treated me with respect and consideration. I would recommend them to people and friends completely.


Awesome finance department!

5
Teresa Bedor on 04/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been looking for a car about 2 mons.- One day I pulled into your car lot and spoke with a young lady named "Ashton." She and I talked about what I wanted and didn't want. She showed me several vehicles and e-mailed me pictures of ones that have come in. I never felt rushed or pressured about any vehicle when I finally made a decision on a car the finance department was awesome. I wanted to do this without help from my husband and these guys made it happen. I settled on a Chevy Cruz and am very happy. Thank you!


Thanks for working with my budget

5
Amanda on 04/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton was a great salesperson. Very nice. Helpful & quick. John also was helpful with working with my budget. Thank you :)


Would definatly recomend you guys

5
Michelle on 04/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience looking at cars with Ashton. She was so sweet and patient with us. he showed us a variety of cars that suited our taste and pocketbook. I would definitely recommend your guys if I hear of anyone who needs a car.


Found me Financing!

5
Karla on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brandon and Ashton are Awesome! They were knowledgeable and very fast! Found me financing and the perfect vehicle. I will recommend Gene Gorman to all my friends and family! :)


Recomend your dealership & staff

5
Karah on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Both Brandon & Ashton were very helpful, friendly, informative, and flexible. I will definitely continue to recommend your dealership & staff!


WELCOMING

5
kim on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clarissa scooped us up out of the car lot with a very welcoming smile! She showed us a few cars and we test drove the one we really liked. A couple days later she called to follow up and we returned to make our trade and pick up our new car! Thank you Gene Gorman! P S It was great meeting Gene in person while we were at dealership!!


honest

5
melody on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I think Clarissa was amazing. She was hones and anything that I asked her she gave me an answer and if she didn't know she got an answer very personable and polite. Thank you for an amazing experience.


third purchase

5
kerry on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is our third purchase. Rick has always been awesome to work with now working with Clarissa she made it such an easy process, very happy with our purchase and all the attention we received. Thanks again we will be back.


knowledgable

5
bill on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clarissa was great. Very knowledgeable and courteous. The transaction was seamless. Thank you


friendly staff

5
amon on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clarissa is great and they have a friendly staff, very honest and upfront. She is compassionate and eager to help my unique circumstances went above and beyond


Great place to buy a car

5
Nicky on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gene Gorman Auto Sales is a great place to buy a car. Ashton gave great customer service and I couldn't be more happier with my purchase.


I have 100% Satisfaction

5
Daniel on 01/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton and Brandon gave me the best experience I've had while buying a vehicle! I highly recommend to come see them if you are in the market for a quality used vehicle! I have 100% satisfaction.


Open on Sunday!

5
James J. on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We stopped by on a Sunday and was surprised that sales people were available. Our experience was great. Prompt, helpful, courteous. Our salesperson was very knowledgeable and helpful. And yes we walked away with a truck on a SUNDAY!


Men with Honor

5
Lee D. on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I think Gene Gorman Auto Sales does it's best to please customers- Owen Gorman and Chris Harmon, honorable men and pleasure to deal with.


awesome experience

5
tiffaney on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was so awesome to have this experience with all of the Gene Gorman employees. I love my car and Clarissa and Rick are awesome. Thank you so much for helping me.


Ashton's on top of her game

5
Delano on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton I'ts awesome person all she does is stay on top of her game, work very hard to satisfy costomer's before purchasing a vehicle.


great experience

5
hetzel on 12/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience at Gene Gorman Auto Sales. I was able to walk out with a car with a great price thanks to Clarissa and Rick the managers there. I would recommend them to anyone looking for a affordable car.


very dependable

5
aimee on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clarissa got me into a very dependable vehicle in under 4 hours where 4 other dealers could not get me into a vehicle at all. She stayed much after close to help me. She has put my children and I in a vehicle before Christmas. So thankful.


Best Car buying experience ever!

5
Janice on 12/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I decided to stop and just look at used cars today at Gene Gormans Premier Car sales in Punta Gorda.1 1/2 hours later I left the proud owner of my dream car! I traded in my current sedan for a beautiful VW EOS and can't say enough good things about how easy Scott made this purchase for me.Bruce ,in the sales office was also a pleasure and the paperwork took no time at all! Best car buying experience I ever had! I highly recommend them! Thanks guys!!


I was very impressed

5
Brooke on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ray was very nice. He is the reason we bought the car here. We felt at home here. Everyone here was so nice and welcoming. I will recommend anyone I know in the market for a clean used car. I was very impressed. Even my little hairey teacup yorkie felt at home. :) Thanks again


I'm a totally satisfied customer

5
Kat on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Well, I cannot say enough of the professionalism and the warmth that was received from John and staff! I will highly recommend GENE GORMAN AUTO SALES and especially John Sheik, as I am a totally satisfied customer through and through! The vehicle I found was exactly what I had been searching for to make my long journey cross country. The honesty and integrity of this company is immense! Thanks So Much!! Kat


Ashton was very good

5
Christie on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton was very good. She helped very well and made sure I was comfortable the entire time.


What a pleasure!

5
Amy P on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton was AMAZING! She did a great job getting me taken care of. Both her and Brandon made this a pleasurable experience. I will definitely recommend them. Thank you both.


Great Assat!

5
Kelli & Kevin on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ray is wonderful caring & thinks about & cares for his customers. Gen Gorman Auto Sales, you have a jem. Ray is an assat to your business. Brandon was wonderful as well, nice and willing to work with Kevin & I when no other dealerships would. Your business is a Better Auto Sales Co. with Ray and Brandon as part of your team.


Clarissa was an excellent sales rep

5
Celeste on 11/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I worked with Clarissa to buy my Solara, which I love! She was an excellent sales rep, great follow-up, took care of all the extras that did not come with the car. I would recommend Clarissa to my friends & family & I would buy another car at Gene Gorman. Thank you Clarissa


No pressure!!

5
Jose on 11/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I called about a Jeep I saw advertised and spoke to John. He was polite and friendly and took time to explain everything to me and answer all my questions. I never felt pressure and he went out of his way to make sure my experience was great. I would and eventually plan to buy another vehicle from him.


Ashton is great!

5
Beth on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton is great! She made me feel comfortable and like my time was just as valuable as hers. She helped me get a great deal on a great car. I love my Chevy Equinox and will send all my family and friends. Thank you so much Gene Gormans.


Such wonderful people

5
LaTresha on 11/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I must say this was the most awesome experience the sales team really was great and very helpful. Really pushed and was able to get me into an very nice, reasonable car. I really appreciate the business and the opprotunity to have met such wonderful people.


Gene Gormans the best place to be

5
Secret on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Scheik made me feel welcome. After going to eight different car lots Gene Gorman's was the best place to be. They not only went far and beyond so I can finally get me a car. They worked with my price that best work for me. If you looking for a car Gene Gormans's the place to go.


We are very satisfied and appreciative

5
Bobby on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John is an excellant sales person. He is very respectful and courteous. He was also very patient. We never felt rushed or obligated. He was very upfront about the vehicles we were interested in. We actually came to buy a totally different vehicle than the one we ended up purchasing. We got a much nicer vehicle at an excellent price. We are very satisfied with John and Gene Gormans's auto sales. I would truly recommend John & Gene Gorman's auto Sales. We are very satisfied and appreciative.


fun and easy

5
Ann & Wes on 11/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We enjoyed our afternoon at Gene Gorman's with our sales rep John S. He made our car buying expierance fun and easy. He was very helpful and informative. Thank you.


It's all mine

5
Jennifer T on 11/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I pulled into look at some cars and to see what I could qualify for. The guys in detailing acknowledged me first and went inside and got someone for me. Out cane a nice guy named John. We went into the building and he got some information from me. My friend, my boys and I walked around looking at the cars. John came out with some options on down payments. I did not have what he saying to me at the time. We tols him we would be back. Then out came Brandon and he had better sounding options do a little now and the rest when I get paid again. Well 2 days later I will be leaving here in the car I first looked at. And guess whatit's all mine. All because of these two nice guys John & Brandon.


Simple process

5
Deb on 10/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John made the process simple, stress-free and pleasant. Well mannered, humorous and well-informed. We shall certainly do business here in the future.


Exceptional Service

5
Christina on 10/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Exceptional service with very friendly service. They worked with me and helped me with the vehicle I decided on.


Extremely helpful and accomodating

5
bryant on 10/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently purchased a vehicle working with Brandon Nash and Ashton Eastwood. We have personaley never had this great of an experience purchasing a car. They were extremely helpful and accommodating. We will be back for future purchases and recommend others. Thank you for such a great experience


Thanks for being the Best Car Buying experience!

5
Kevin & Patricia on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Hi my wife and I saw an advertisement on facebook posted by John Sheik. Out of curiosity we decided to contact him and gave him a call. We were looking into a car; so on my day off we stopped in. The atmosphere was electric, the antithesis of a car buying experience. (in a good way ) The atmosphere was very relaxed low pressure, John was extremely helpful, and made the whole experience a wonderful one. We did the worst thing you can do to a salesman, we said we'd be back later (the horror ), however while we were deciding, we called someone we knew looking for a new car and gushed about our experience. We returned to purchase our vehicle that afternoon. We will recommend your company, and particularly John to all we know. Thanks for being the Best Car Buying experience we've every had.


I appreciated the no pressure

5
Pam on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good feel and comfortable - Didn't feel pressured. Ashton was a pleasure to work with. Thanks for the great service! I appreciate the no pressure and straight forward approach. There was excellent transparency in the transaction and was professional. I will gladly recommend the dealership, Ashton for her salesmanship, and Brandon as a finance /manager. Thank you.


Simple Oil Change Gone wrong

3
Jack on 09/16/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 1.0

I had done a Oil change from the Port charlotte garage.Then in 3 months 2 quats plus leaked out in a 2014 vechicle. Oils been leaking under the engine compartment.They never put the cover back under the engine. Lucky I was checking oil level & put some in the engine. Big location garages doing such a very poor job.


Exceptional Customer Service

5
Riley L. on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was treated with exceptional customer service and respect. John Sheik even took thew time to drive and pick us up because our car died. They did everything in a very timely manner. We loved the process and it was very effective for us. Thank You.


Best car buying experience ever.

5
Carl H on 08/09/2015

Customer Service: 5.0 Buying Process: 5.0

My wife and I traveled approximately 3 1/2 hours to purchase a Saturn Outlook from Chris. The entire transaction was great. No pressure, no hassle. We traded in our truck and received a a fair price. Sealed the deal and drove back home. Great people to work with. Will go back next time I am car shopping.


Was both easy and through

5
Cheryl on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had been in need of a car for a few weeks than I realized I need a car not today but "yesterday". Explored many options w/is SWFL. Cars I was interested in were way too far away - cars I was not even interested in were way out of my range requiring financing. The process with this dealership was both easy & through. I filled out their questionnaire - they called back the following late morning and that afternoon, I had purchase a vehicle - that was fully insured, under warranty and satisfactorly complete. Sales staff pleasant, knowledgable giving no pressure. This was indeed a pleasure.


Ben was awesome!

5
Mike on 05/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ben was awesome, he took plenty of time to help us find a car we wanted price range. We will recommend him to friends.


Ashton puts her clients first!

5
Angela on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

First off, the sales manager that helped me, Ashton Eastwood, was amazing. Very helpful & understanding. I can tell you from experience that she puts her clients first! Thanks Ashton for being you!


By far the best experience

5
Bobby on 04/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Out of all my previous experiences purchasing a vehicle this one was by far the best experience. Ashton and Nick were very professional and an asset to "Gene Gorman Auto Sales". Also, I want to thank Chris Golden the lot attendant for letting me know about the vehicle for sale!


a Pleasant Experience

5
Robert on 04/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was helpful, Ashton explained everything in detail. It was a pleasant experience, I'll recommend it to all my friends.


Thanks to their best sales person Ashton

5
Elie on 04/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks to Gene Gorman Auto Sales who make my life easier to buy a car. Esepecially their best sales person Ashton Eastwood who helps me figure out everything in order to leave with a car (mini Cooper ) in the next day. A big thank you to Brandon who negociated the price and appreciated his customers a lot. I don't know how to thank you guys. I wish that I could have come here to buy my first car. Thanks to you guys.


Most Expensive " Dirt Cheap " car I've Ever Bought

2
Bob Carmichael on 04/13/2015

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 2.0 Overall Facilities: 3.0

The first car We ever bought from Gorman's was as good as it gets, no problems whatsoever...... The second vehicle was just the opposite. We were looking for an SUV for my wife and really didn't see anything we liked until Brandon [ The Manager ] drove in with one that they just got in that wasn't put in inventory yet. We looked it over and the salesman asked us if we would like to test drive it. During the drive the salesman pointed out some of the features, panorama roof, rear dvd, onstar etc. he also said it had Bluetooth and he would sync our phones to it if we were able to make a deal. After returning we agreed upon a price if they would fix some issues we noticed ie; touch up paint, remove scuffs from aluminum wheels etc. After all was agreed we went inside for the paperwork. I told them we would give a deposit and pay the balance when we picked the car up. Brandon asked if we could just pay in full because it was close to the end of the month so it would be on the books..... Normally I wouldn't do that but Hey this Gorman"s Right ????? It took a week to get the car I guess the paint took longer than expected, the wheels looked great and the detail work was fine '' I Thought '' . My wife drove it to work and it began to rain and whatever they used on the glass was smearing like grease and she damn near crashed the thing !!!!!! The salesman we dealt with was no longer employed at Gorman;s and I asked Brandon about syncing oour phones to the Bluetooth feature so he sent me to a radio shop in Port Charlotte, come to find out it isn't even equipped with it [ Bluetooth on this wasn't even available till the next model year ] . Both power mirrors didn't work so they ordered new ones and when I took it to have them installed the driver side had the wrong plug [ another trip back ] The detail shop fixed the problem with the glass and re-detailed the car , they did a nice job and were very polite. I went inside the office to speak with Brandon about not having the Bluetooth feature and he Flat Out told me he wasn't going to do anything more to this car period !!!!!! The car is also under recall and when I told him he just gave me a phone number to call [ My Problem ] We had a flat tire on the car so when I took it in for tires I found out it comes from the factory with 2 different size tires front one size back a different size [ Not Gorman's Fault ] no rotation on these lol.....So Stupid of this Mfg........ A month after the warranty expired the starter went out 400.00 to repair but as I say warranty was expired , still frustrating . Gene Gorman Auto Sales didn't get where they are today by what I've been through and hopefully others can learn from my experience. I will say that the repair shop personnel and the Detail folks deserve 5 stars can't say that about the ones at a Higher Pay Grade.....After this I won't be back even if Gene's Wife lets him " Give Em' Away "


The paperwork was a breeze

5
Lauriel on 04/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a very pleasant experience purchasing a car here. Ashton greeted me out front when I pulled in and assessed what my budget was and what car would be a good fit for me. The first car, a 2006 ford foucus was the first car we test drove & it was perfect. The paperwork was a breeze & all the staff were very friendly & helpful. I would do business here again in the future.


Thank you

5
Jackie on 04/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with the people at Gene Gorman has been very good. They have gone out of their way to take care of us. I've bought my car and my sons truck here. Thank you, Jackie


Ashton shows great initiative

5
Danny on 03/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton Eastwood shows great initiative to her customers needs. The service was phenominal & earned a referall to friends, Brandon Nash was also a huge help. Very punctual and courteous !


Would definitely return

5
Jason on 03/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We really enjoyed working with Nick. He was cheerful, helpful and easy to work with. We would definitely return here for a new car purchase. Thank you for the great service.


Ask for Clarissa

5
Ken on 03/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dear Mr. Gorman I was treated very well by your sales person Clarissa. She is a very professional at doing her job. I did not feel any sales like I usually do from other sales I have made in the past. I also would like to comment on your service Dept. I have been a customer for many years and I have always been very satisfied.


Worst buying experience of my life..

1.8
Gene Gormans Knows on 03/21/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

Do not sign for your vehicle, don't walk run from these guys, Looked at a truck, liked the truck, truck was in an accident, truck clearly used to tow, truck had warranty, price was not flexible although told it was flexible from internet price of 19300 to 18300 if that would getting the deal done. Lied to about credit score, not given a credit report, was told they didn't want to sell me the vehicle even after they ran my credit and structured a deal, was told they would not hold vehicle for 24 hours not even with cash down mind you I was already financed all that was left was to sign the papers. When asked for management to handle the situation of not wanting to purchase from Bruce, I was told general manager Owen was out of town or not available until Tuesday of the following week. Filed a complaint, was told nothing could be done, requested credit report, nothing was done, Bruce told sales people that he would not sell me the truck, mind you Bruce I don't care if you got me 2 percent i wouldn't buy from you or Gene Gorman because of this experience. I will tell anyone who asks about this experience. The problems are with the entire Gorman structure, nobody looks forward to the car buying experience but there are a lot of places to shop for that big purchase as a sales manager or finance you need to thank every customer that buys a vehicle and try to keep there business, Your management team should be embarrassed on so many levels.. Oh and i think Falsely giving numbers about a credit score and refusing to give a credit report are serious problems so i'll be looking into that. I have now requested a credit report from three people start back stepping Gene Gormans RUN AWAY


My experience here today was absolutely the best!

5
Sharon on 03/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was referred to Gene Gorman Auto Sales by my son Jacob Ellis. My experience here, today, was absolutely the BEST I have ever had at an auto dealership! Everyone I came into contact with was very positive and supportive,. This approach by everyone here a very nice surprise! I came here today hoping to purchase a car and Nick & Brandon made it happen ! I am so happy for their help and will recommend this dealership to my friends and family. Thank you!


Great Place and great people

5
Sean on 03/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came into Dealership looking for car. John and Brandon did everthing they could and beyond to make it happen. Great place and great people. diffinelty would reccomond to friends and family.


Financing was a breeze

5
Sarai on 03/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I really enjoyed my experience here. All staff members went the extra mile to get us the car we wanted. Financing was a breeze and everyone kept us calm, patient, happy, and satisfied. I would recommend this location to all my friends. Keep up the good work and patience. Than you for doing all you can to get me a good deal, I love my car.


I will refer people here

5
John on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the moment I walked in to Gene Gorman's I felt a friendy and helpful atmosphere. When one vehicle was out of my price range they were hight efficient on finding a car that was affordable, I defiaitely will refer people here. The cars are in really good codition the people who work here came on their day off to finalize everything due to how long we waited yersterd on.


Excelent

5
Joshua on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your overall service and sales accociates are excellent. Ashton did an outstanding job throughout the whole purchase


have been a customer for years

5
Ken on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dear Mr. Gorman I was treated very well by your sales person Clarissa. She is a very professional at doing her job. I did not feel any sales like I usually do from other sales I have made in the past. I also would like to comment on your service Dept. I have been a customer for many years and I have always been very satisfied.


Well informed, very helpful

5
Lynn on 02/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We found Chris Harmon to be well informed and very helpful. His manner was pleasant but not high pressure. He explained the details carefully and encouraged questions. We made a purchase which was smooth and efficient. We will certainly consult with Chris for future transactions.


Scott was a pleasure

5
Carolyn on 02/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had the pleasure of working with Scott Essex on 2/25/15. It was a difficult day as we had recently lost my husband and were making many decisions. Scott was patient, knowledgeable and kind. All of my needs were met and I felt safe and cared for as I left the lot.


My wife and I went shopping

5
Daniel and Angela on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I purchased a vehicle yesterday. We both felt comfortable with Chris, who showed us the vehicle and answered our questions. I especially appreciated the non-pressure atmosphere. My initial contact was with Aimee by phone. She was helpful with my questions. Bruce was also pleasant as he finalized the sale. Thank you to all of them from my wife and me.


We had a wonderful time

5
George on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a wonderful time. The sales people are great especialy Ashton, she helped us with everything good. My girlfriend some aspirines for her headache we were treated very well. Brandon help me with setting me finance & took off $2,000 from the top. I am very happy & I will recommend you guys! Thanks!


I'm very happy

5
Thomas on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton was extremely helpful and Brandon was instrumental in finding ma a affordable car. I'm very happy.


Informative & Patient

5
Bryanne on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I greatly appreciate all the time and help! Scott went out of his way to help get me exactly what i was looking for. Took his time and was very informative and patient with myself as well of all my concerns. Very thankful and will for sure be sending more clientele your way.


Easy Process!

5
Keri on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very great service from Ashton & Brandon! Very quick easy process of buying my new Car! Thank You!


Great Experience!

5
Marcia on 02/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. Came here as a return customor and will gladly return again. Courteous, fun staff. Went out of their way to make a good deal with the lowest interest rat they could find. HIGHLY REOMMEND!!


Scott was great

5
Charlotte on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Scott was great. He was very friendly and they work with us to get a great price. Thanks


Premier Store is Great

5
Cindy on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I felt warm and graciously helped very efficient, very professional, very quick, lots of smiles and my salesman even cracked a joke and made me laugh and to know he will go far. Bruce was excellant- very professional and acurate- warranty is awesome. Love the car- very clean well kept. Will tell others to come here. And Chris was very nice and happy.


Car of my Dreams

5
Oscar on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton was wonderful. She was courteous and helpful. Between Ashton & Brandon, I was able to purchase the car of my dreams.


Very Professional

5
gilchrist on 02/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were very polite and helpful. Were very professional.


Excellent experience!

5
Amanda on 02/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a excellent experience here. Everyone is very nice. We love our sales girl Ashton. We definitely will be coming back for another truck/car. Thank you so much!


Happy Happy

5
Dawn T on 02/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very Good Service. Very Happy with help. Will come back again.


Delightful salesman

5
Betty Lou on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Salesman was a delightful young man, knowledgeable, and well versed in our needs. It was a delightful experience. We will return if the need arises. The agencies employees were all courteous and understanding, and worked efficient in all ways.


terrible customer relations

1
Unhappy customer on 01/30/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I purchased a vehicle here and within two days one of the windows would not work. They told me they would fix it for a price, I am taking it somewhere that they value good customer relations.


Recommend

5
F. Guterding on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a very pleasant experience. Everything went smoothly. I would recommend this dealership to my friends.


Very helpful

5
Mr Lopez on 01/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bill and Chriss were very helpful to assist us to find the best vehicle suited for our needs.


2nd Car

5
S. Miller on 01/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the second car we have purchased from Gene Gorman and the experience is easy, friendly, no pressure and great customer attention. We would and do recommend them to everyone.


Positive Experience

5
Swright on 01/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Scott is an excellent salesman. He was not pushy or aggressive. He let me drive the cars we were interested in and was very patient with me. All of the cars features were explained in detail. A very positive experience.


Greatest Salesman

5
W. Shirland on 01/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love Gene Gorman's. I will NOT go anywhere else to purchase a vehicle. I have sent family and friends to them. Go see Gene Gorman's today. Remember to ask for Chris, the Greatest Salesman you could ask for.


Time for a new car!!

5
Evan on 01/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

When I decided it was time to get a new car I went to truecar.com and found what I was looking for here at Gene Gorman's. The sales man Chris was awesome to work with. Though I had not the greatest credit he worked with me to get me what I was looking for. I thank everyone for their efforts in getting this done.


Thank you for making my day

5
treenut on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in looked at Cadillac SRX thought I would not be able to make payments that I could afford. With the help of my salesman John and the finance manager Brandon, I was able to get the car I had wanted. Thank you for making my day. Shows that you never know what these guys can do for you.


Great experience

5
Sarah on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've had a great experience working with Chris at Gene's. I found my new (used) car through USAA and simply clicked "contact dealer". That same day I was contacted and an appointment was set! Chris was very patient with my lack of car knowledge and thoroughly explained everything I needed to know. I didn't feel any pressure. I found a car I liked and put a deposit in! I'm very happy with the service here.


Ashton & Nick were exceptional!

5
Pat Meade on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton & Nick were exceptional. The two of them were able to satisfy my need & desire to purchase a newer, better vehicle. Ashton was personable & inviting in demeanor She warmed up to me making my fears diminish. Nick made me feel comfortable with his kindness & choice words to secure my insecuritites. I appreciate the tow of them very much.


It was painless!

5
Dom & Nikki on 01/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton helped us with our "NEW" car last week. It was painless! She was helpful & kind. We left with an awesome car & payments we could feel good about. Great experience!


An amazing experiece

5
Nikki Clark on 01/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had an amazing experience. Nick & Brandon were fantastic, fair & honest. Easiest car buying experience we have ever had. Thank you so much, I will highly recommend Gene Gorman "Dirt Cheap" to everyone.


Fantastic experience

5
Maria on 01/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Gene Gorman Auto was fantastic. On my way there it was necessary for me to call and verify directions. We spoke to the lady in the office, and she was very kind. When I arrived they were waiting for me and we went on a test drive with Chris. After my test drive, I purchased the vehicle. My whole experience was wonderful.


Very nice and helpful

5
Robert on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salespeople were very nice and helpful. Jeremy answered all of our questions. It was a pleasant experience dealing with the staff. Bruce the manager was there to close the deal with a smile. We will definitely refer people here.


Very happy

5
Teddy on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy to get the car. Will come back in the future. Very nice people.


Service was great!

5
Peggy on 12/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were impressed with Chris. He was very honest in answering our questions. We also appreciated the helpfulness and time he spent with us. Chris really is on of the good guys..


Not one but two!

5
Walter Hornback on 12/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased my 2nd car from Joe Bauer at Gene Gorman's Premier lot. He provided terrific service, value and professionalism. I would refer people to Gene Gorman's.


Very Disappointed

1.8
Rutherford on 08/22/2014

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

Overall, we are very disappointed with our purchase from Gene Gorman's Auto Sales. Our salesman, Chris, was kind and friendly, but dishonest. He was willing to sell out his personal integrity for our benefit, which makes us wonder what he is willing to do for his benefit. There have been many "small" issues that have surfaced in less than a week in owning the car. Examples: * Our remote keyless entry fob doesn't work. We thought it was out of battery, replaced after purchase, but find out it is the wrong model fob for our vehicle. * The detailing crew did a very poor job in cleaning the vehicle. Animal hair, chewed gum stuck to a hanger hook, dirty/stained fabric we have since cleaned. * There's a low tire pressure issue which we were told would get "fixed" before we purchased. The light came back on, meaning their "fix" was insufficient. * Back windshield wiper rubber is torn and needs to be replaced (I did miss that on my inspection, but thought perhaps they'd catch it!). * There were some issues with settling on a price. We were first told we could "find" a price we agreed on, followed by hearing they couldn't offer the car at a lower price-which wasn't a big deal, except we were told we could negotiate. * On the car lot we were told we'd get a year of free oil changes. Paper work confirmed it was only "one" free oil change and that, only within a month. All of these issues combined, made a poor impression. We can't wholeheartedly recommend purchasing from Gene Gorman's and will likely never purchase here again.


Great Experience!

5
Leonard Ferro on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Richard Bettencourt was professional, knowledgeable, and present. Overall this was a great buying experience.


Very Pleasant

5
Albert Caparaso on 07/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with Rich Bettencourt was very pleasant. He was very helpful when we called a few times. Keep up the good work.


Online to out the door

5
Tonya Thomas on 07/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We saw the car online, made a phone call to come see it. We were greeted immediately by Scott the salesman. Given a chance to to test drive the car. When we decided to buy the car all the arrangements were taken care of very quickly. All in all we would say that our experience in buying from Gene Gorman was very very good, excellent actually. Recommend you to our friends and family without hesitation. Thank you Scott.


excellent customer service

5
opivy516 on 05/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were treated with excellent customer service and absolutely no pressure to buy.


Total Ripoff!

1
Bob Thompson on 05/17/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

They sell auction cars to people with lesser credit. They will try to sell you an expensive warranty that doesn't cover anything real. A garbage dealer!!! Don't waste your time,\. Go to a real dealer whoever you want. They lied to me and would not warranty the car because the parts are too expensive. I have lived here over 20 years, Believe me, I know


Very Informative

5
Ray on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Joe was great, very infomortive and helpful. Brandon worked with me and was also very helpful. Thanks to All! Will send people to buy.


rick and bill extremely professional

5
delores brown on 04/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I don't like buying cars-it's a pain to me so I left it to my husband, I just told him what I wanted and he got it. He passed away last year and I got the job. So I came to Rick the manager on highway 41 in Port Charlotte and he had Bill Brown show me the car I was interested in and another car that I hadn't thought about, I bought the 2nd car with no pressure, lots of answers, and both Rick and Bill were extremely professional, nice, fun to talk with. This is my 4th or 5th car bought from Gorman--love them!!


Very dissapointed after purchase

1.8
Lynn Burris on 04/16/2014

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

In the beginning they seamed awesome but after I signed the dotted line I've been Very disappointed car broke down after 2 weeks over $500.00 tow and repair bill they wouldn't help at all except to defer my 1st payment to the end of loan. Had many issues come up the first 2 weeks not including the break down. They never return my calls. were suppose to fix some small issues have called numerous times to see if parts are in still no return call. I really thought they would stand behind their purchase boy was I buffaloed I call today still no call back and they tell me the sales man I dealt with is no longer their.


very outgoing and friendly

5
Susan Lamarca on 04/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason Pontero was our salesman he was very competent, polite, friendly and outgoing including all of the above he was very informed on our new purchase of a 2010 Toyota Camry. We would absolutely refer Jason to friends. It was also our first time dealing with Gene Gorman Auto Sales we were very impressed. It all went quick and easy. It was such a pleasure.


Excellent experience

5
Sean Beck on 04/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My salesperson Scott was excellent! very good on the phone, was ready for me when I arrived at the dealer, easy to work with and took care of me. I highly recommend Gorman and Scott


One Thrilled Granddaughter!!

5
Fred Wagner on 04/03/2014

Customer Service: 5.0 Buying Process: 5.0

I just want to say how impressed I have been with both the manager, Brandon, and the salesman, Joe, at the Dirt Cheap location for their professionalism and willingness to make sure we were satisfied customers - even finding a minor manufacturers recall item and arranging to have that fixed. Thanks to Gene Gorman and these two gentlemen, I have one very happy granddaughter who is now driving an excellent set of wheels. We're both very grateful for your help!!!


Left with a Great Deal

5
Mollie Grunett on 03/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We stopped by to shop around and checked prices and ended up leaving with a great deal. We were able to find something in our budget and Bill and Rick were awesome and worked hard to get us in a great car.


I had a great experience

5
Loh on 03/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nick has been a good help from the beginning even from the first phase conversation. The car is as shown online and looks great and with a little help & good conversation we came to a cost that both are happy with. I had a great experience from Gene Gorman Auto Sales.


An amazing car lot

5
Nicole on 03/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gene Gorman Punta Gorda is an amazing car lot there generous and they take care of there customers. I personally like Gene Gorman other than any other car lot. I deffently will be sending more people to them.


Everything was awesome !

5
Alen on 03/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything was awesome! I got very nice treatment from everyone. I am very happy to be doing business with you guys.


We felt like "family"

5
Paul on 03/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband, Grandson, & I went shopping for a used car. This is definitely not our favorite thing to do. We went to several places before we came to Gene Gorman & we were very pleasantly surprised. Our Salesman, Nick, made us feel comfortable. He was not pushy & aggressive but informative & laid-back. We felt like "family" by the end of our transaction. It was the best experience we've had after many years of "car-buying". Thank you Nick & Gene Gorman!!


very committeed to customers

5
Lynn Burris on 03/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had been all over and no one could help me get into a vehicle for one reason or another. John called me on a online inquiry and saved me from a definite, terrible deal I was about to commit too. He and Rick were committed most of the afternoon and happy to say I am leaving with a vehicle they made it happen. Thank you both so much I will definitely refer others here and I will be back. THANKS SO MUCH everyone involved......


Best Experience Ever

5
Kelly Salmen on 03/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had the best experience ever. Mike was terrific, he was so honest and the team here was so helpful. I never though I would be approved but they got me approved and we will always come through here. Love Gene Gorman Auto Sales. Great job Mike.


Michael is the best salesman ever

5
Steven Taylor on 03/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Michael Kozlowski is the best car salesman ever. He got the car that I was dreaming of for me. If you go to Gene Gorman's see Michael!!!


Everyone was a great help

5
Brettany on 03/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ashton was very helpful with helping me find a car. She was very nice & knowledgable about the cars I was looking at. She was able to get me a great deal on the car I wanted & installed my tow hitch for me. Everyone was a great help.


Very pleasent and welcoming expierence

5
Anthony G on 03/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I Anthony Galeotti would like to say the expierence me and my wife had here at Gene Gormen's was a very pleasant and welcoming expierence. From the moment that we pulled into the parking lot and we met Nick and spoke to him and told him what were were looking for. Which at that point Nick introduced us to Brandon and explained to him what we wanted to do as well. Need less to say we went in with a broke down dodge to a beautiful Lincoln. so in which I thank Nick and Brandon and the rest of the staff here were more than curtious and helpful in every way.


Very Attentive

5
Peters on 03/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They were very attentive to the needs of the customer. When I needed a battery for my Park Avenue they did not hesitate and when and purchased a new battery on the spot. They know how to go the extra mile.


smooth transaction

5
Krystina Qualk on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Transaction was smooth and all members of Gene Gorman Auto Sales were a pleasure to deal with.


very good experience

5
Taylor Bruttaniti on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I did have a very good experience here, I did look at a few other dealerships before here and you were the only ones who did make me feel welcome and want to buy from you.


Worked well with me

5
Steve on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Worked well with me. Went trough all options till we could figure something out. Nick was great help and Brandon wouldn't give up. All in all it was a great buying exp. for a fist time buyer.


Beyond pleased

5
Norina on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

With this being my 5th attempt at sealing a deal with Gene Gormans I was/am beyond pleased with how helpful the entire staff is. John Sheik made it his personal goal to get us not only into a car but the exact car we wanted. This experience was exactly what any car buyer would hope for . I am very thankful for john Sheik & Brendan for making the deal go through in such a pleasant way.


All so warm and welcoming

5
Jessica on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I feel the experience was really good. This is my first time purchasing a car, and they wre all so warm and welcoming. I definitely had a great experience.


Extremely satisfied

5
Helen on 02/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was treated fairly and my experience was pleasarable. Ashton was honest and really cared about my particular situation. It is hard to find a reasonable dealership, I was extremely satisfied with Ashton and Brandon's treatment. The team was also courteous. Thank you.


treated very well

5
Nels Thomsen on 02/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were treated very well both Bill Brown and Rick were good to work with, and very pleasant. We felt comfortable in dealing with them both. We were actually on our way to see a different car and stopped to look at the one on the lot-never got to the other!


Excellent Services

5
Duane Duryea on 02/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service by everyone here. Great prices--no games. Michael was great to work with. I would recommend him to anyone looking for a used vehicle.


Very Nice and Friendly

5
Yvonne Woods on 02/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone at Gene Gormans was very nice. My salesman was John Kilbourne, and he was great. He was helpful, informative and patient with me. They were all so personable. I would recommend Gene Gormans to everyone.


So happy with my purchase!

5
Shannon on 02/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came looking for a vehicle but didn't know what I wanted, I spoke to Bruce and he had a few suggestions. I did NOT feel pressured about purchasing any of the vehicles he showed me. Although, I did fall in love with the BMW! He worked out a great deal for me, worked with a few different banks too. It took no time at all before I was leaving with a dream car. I will refer everyone I know to Gene Gorman's, it was a great experience and I will be back to buy another car for my son when he gets his license.


comfortable experience

5
Mary Sullivan on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bill's smile made me feel comfortable. This was a big purchase for me but I felt comfortable with the salesman Rick and Bill. Thank you I hope our "Roger" finds a good home. He has been good to us. We will now enjoy our new "Roger 2 R2."


awesome experience

5
Terence on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience here at Gene Gorman's was awesome. Everybody is very welcoming and friendly. Bill was hospitable and treated me and my family as if we were part of his. They did everything they could to get my family and myself into the car of our dreams. I would without a doubt recommend Gene Gorman's to anyone looking for used vehicle. Thanks again to you all!


This was a great experience

5
Jennifer on 02/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was a great experience "really enjoyed doing this today. Steve was great! I came in nervous not sure if I was going to be able to get a new car. And Steve & Brandon were able to make it happen. Thank you!!


Above and beyond

5
Santos on 02/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the moment I arrived at the Gene Gorman lot I was greeted by a very friendly sales associate "John Sheik". He helped me choose the right car and went above and beyond to ensure my comfort and made the process so much easier. The team did everything possible to ensure I drove off today happy and satisfied. I am very grateful and recomend everyone to shop here.


Very comfortable

5
reynaga on 02/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very nervous coming in but everyone made me very comfortable. Steve was very friendly and explained everything to me. I am very glad I chose Gene Gormans.


bought vehicle always wanted

5
carolyn hollman on 02/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We stopped in just to have a quick look at a mini van. Bill made our visit so easy and pleasant we ended up buying the vehicle we always wanted. I will defintily recommend Gene Gorman to our friends.


Very Kind

5
Alexandria on 02/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very Kind. Thank you for your time!! Took extra time to get me a lower rate. Fast service. Explained in detail all that i asked and needed to know.


very professional

5
Ira Childers on 02/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was the easy car I have ever bought. Everyone was very professional.


Exceptional!

5
Rolman on 01/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Kilbourne was our sales associate and he was exceptional. No pressure - addressed our concersn and exceeded our expectations. OUr experience with Gene Gorman was the best car buying experience I have ever had. I heartedly recommend this dealer and highly remmend John Kilbourne. Brandon was also very good at overseeing that our concerns were addressed.


Thanks Guys!

5
Foster on 01/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The experience at Gene Gorman was great. Chris, our sales rep, was absolutely helpful and accommadating. Brandon went out of his way to help us out wiath financing and paperwork making the experience even better! I would absolutely reommend all of my friends and family to come here for a great car buying experience. Thanks Guys!


Easy to work with

5
Chris on 01/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Owen, Thank you for everything. Bruce was great and easy to work with. It is always refreshing not dealing w/ typical car salesmen!! John did an excellent job!! Keep up the great work!!


excellent experience

5
Jose on 01/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I will like to say Bill Brown is a really good guy, very acknowledgeable and courteous. My experience was great, short time and been approved to have my own dream car. Thank you guys.


We have family at Gene Gorman's

5
Jennifer on 01/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came to Gene Gorman, Dirt Cheap cars, in Punta Gorda with my teenage daughter who is getting ready to go away to college We came in with a tall order. We needed a car that I could finance but she could pay a cheap monthly payment for. With this request, we had been all but laughed off of many other lots in the area. Steve Nell greeted us on the lot and NEVER made us feel like our request was a joke. he immedidtely asked what my teenage and I wanted out of a car. He told us we wouold figure something out. He showed us a few cars. My daughter found one she liked and Steve took us to talk ot Brandon. Brandon worked hard to find us a way to financially make it work for us. Thay made my 17 year old feel like she just got a brand new car! By the time we left, we felt like we had family at Gene Gorman's. We will be back soon for our 15 year old's car and we will tell eeryone about our great experience! Thanks to Steve and Brandon!


Very nice and helpful

5
John on 01/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chris was very nice and helpful. We had no problems at all.


excellent experience

5
jeremy on 01/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was excellent. Bill is a nice gut and a gentleman. Thanks for everything.


extremely professional

5
rene on 01/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my first experience purchasing a used car. I feel the team here on the lot has been extremely professional, our salesman John went above and beyond to get me the deal that was in my budget with the best bumper to bumper warranty. I will recommend John and Gene Gorman Auto Sales to all I know. This has been a great experience for me. I feel very safe.


Extremely Pleasent

5
JoAnna on 01/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Scott and everyone here at the dealership was extremely pleasant and helpful when buying the Dodge Durango. Don't pressure- just friendly service. Thanks


Costumer Service was GREAT!!!

5
Bernice on 01/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The costumer service was GREAT!! Salesman really works to get you what you want and what you can afford. Cant' sa enough abouth this car lot. This is my 3rd car and I've brought relatie here because of the great treatment


excellent service

5
jessica cruz on 01/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was excellent from everyone there. Our main guy was John, he was patient with us from the moment we called until we left. Thank you for everything and would recommend you guys to everyone looking for a vehicle.


prompt service

5
seymore on 01/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was prompt and friendly, helpful staff and very efficient.


Twenty Years in Business

5
Barry Liebowitz on 01/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with John and Brandon was not just really pleasant but smooth and helpful. I originally drove all the way from Naples(1 hour away) The vehicle I came for had a question mechanically about. Brandon offered for me to have their mechanic take a look at. Because of that I declined it, but Brandon offered me another truck he was sure I would want. He was right. Logistically speaking living in Naples and the vehicle in Punta Gorda was easily addressed. John came to my house and picked me up to close the deal. Twenty years in business. I see why.


Recommend them to our Friends

5
Audrie6703 on 01/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brandon and Steve made our car buying experience great. I would recommend athem to our frineds in need of a new car. Very nice friendly staff.


Great to work with!

5
Kristin on 01/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Scott was great to work with. He worked with the banks to get us a great deal!


helpful and persistant

5
leighton on 01/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John was my salesperson, he is attentive, helpful and persistant. I definitely will recommend other people to Gene Gorman. They are all great people over there.


experience was awesome

5
Bonnie Duggan on 01/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great day at Gene Gorman's today. With the help of our awesome salesman John, I drove way with the vehicle of my dreams. We were treated great. There was no smoke and mirrors what they said we would pay they paid what we paid. We had so many laughs. Thank you Rick and John!!!


Great Experience

5
Don on 01/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Chris was very pleasant and helped me get a great deal.


very good experience

5
foltz on 01/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our family had a very good experience purchasing our new car with John. He was not only informative, but courteous and very patient. We walked away feeling confident that he gave us a great deal on a safe car. We will definitely recommend John to our friends and family.


Very successful and pleasant experience!

5
Lucienne Jessen on 01/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had a very successful and pleasant experience while purchasing our 2011 Honda CRV. Scott Essex was our salesman. He endured the unusually cold weather while escorting us and showing us inventory. He was very patient and knowledgeable. Chris, the manager, was very thorough in explaining financing and Warranty options. We feel comfortable and confident that we made a good purchase and selected a quality dealership. Thanks to our friend Yolanda T. for recommending Gorman for our first Florida car purchase.


great service

5
tracey on 01/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We shopped all day, Gene Gorman was actually are last stop. "It should have been our first stop." Great service, Michael greeted us outside, gave his jacket to my daughter to wear since it was cold. Michael was outgoing, friendly and the crew at Gene Gorman made our buying so much fun. Thank you for the great service, we will definitely come back to this dealer.


very pleased

5
gabf on 01/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As a first time customer at Gene Gorman's, I could not be more pleased with the service I received. My salesman Michael was extremely polite, courteous and very personable. Rick was a pleasure as well. He was very willing and eager to work with us on our purchase, while maintaining professionalism at all times. Thank you so much.


great experience

5
ggal on 01/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had great experience with Bill. He was very hopeful and did what he could to get us in a car.


professional and persistent

5
lauriebowling on 01/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fred was professional and persistant to achieve the sale. He provided excellent customer service. We will use Gene Gorman again.


great experience

5
rossi on 01/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with this car corporation thru Mr Bill Brown has been the best. No complaints about it and I will recommend others when I have the opportunity.


very informative

5
cw on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very informative, nice people to do business with. They worked hard to find the best financing available. I would recommend Bill at the Port Charlotte store.


Professional and easy going

5
angelamcq on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very professional and easy going. They (Nick & Brandon) were friendly and willing to work with me to get me in my new vehicle asap. Even thought I ran into some complications the staff (Nick & Brandon) was willing and ready to offer solutions so that I could get on the road. Definaltly a positive experience and I will defiantly be reffering "Gormans" to friends & family. Also a returning customer for future purchases! Thank you soooo much!


great place

5
caf on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gene Gormans is a great place to buy a vehicle. They are patient and do the best they can to make sure you find a car that you can afford and that you like car. My salesman Bill was really great. I'm so happy with my new and defintiey recommend this place to others.


they stand behind what they say

5
rbg on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have dealt with Chris and Gene Gorman several times. they have been fair and everything they say they stand behind. There charges are fair and way under big car dealers.


best experience ever

5
rr on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with this car corporation through Mr. Brown has been the best. No complaints about it and I will recommend others when I have the opportunity.


Just thought we would look, but we bought!

5
Donna on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We came in to "look" for a new SUV and just like last time we came home with one! We enjoy the "ease" of Bruce and Scott. They are very friendly and helpful. Always working with us to get the right vehicle and rates. We recommend Gene Gorman's to all our friend and family. We will be back for the next vehicle!


They Were Wonderful

5
Josefa Ford on 12/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I want to thank everyone that made it possible to get a credit; so I must say they were wonderful, nice, honest and a hole lot of patience. In a nut shell I will recommend them any time.


Good Surprise

5
Kelly on 12/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We stopped to look at a car that was out of reach. Chris listened to our situation and helped us qualify for a new car we could afford.


My friend referred me

5
Helen Meacock on 12/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we came in after a friend recommended Jason Pontero and now I see why, everyone was was absolutely fantastic. I was extremly pleased with the service and will recommend all my clients here. Thank You


Yahoo !!!

5
A. Grunden on 12/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer service. Thank you. We would buy here again.


No Pressure

5
K. Wilcox on 12/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my 3rd car purchase at Gene Gorman. I was treated with respect, got a good deal. The best thing was not feeling pressured. At other dealerships the pressure to buy xtra warranties and paint coat is unbelievable worse than a time share.


Very Enjoyable Experience

5
Ashlie on 12/19/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience turned out being very enjoyable thanks to my salesman John Kilborne! I work in a work place where I meet new people everyday and will reccamend gene gorman and especially John! Thank you!! More business deffinetly coming your way <3


very unique experience

5
jg on 12/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Today we had a unique experience with Bill Brown here at Gene Gorman Auto Sales. Bill was pleasant, knowledge and patient with all our questions. We purchased a car and was amazed at how quickly and efficiently the process was. We will definitely recommend Bill and Gene Gorman Auto Sales to others. Rick the manager was very helpful throughout the whole process.


Very Professional

5
AM on 12/17/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve Nell and his boss Brandon Nash were very professional and friendly. I would recommend Gene Gorman Auto Sales to everyone!


Always Pleased

5
JL on 12/17/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We enjoyed dealing with Gene Gorman auto sales. The salesman Chris was always professional and never pushy. We think we would come back without hesitation.


Great Service

5
RG on 12/17/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service!!!!! Got a good car at reasonable price.


Professional and Friendly

5
Deb on 12/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was a reluctant car shopper as I had lost my car and house in a fire one short week ago. With so much on my mind I was looking at the cars here at Gene Gormans convinced that I would simply look and go. Instead I encountered a truly wonderful salesman in Chris. He listened and heard. He showed me exactly what I wanted and worked with his team to make it happen. I have never been more impressed. Chris listened and heard. He showed me three vehicles that fit my needs both financially and aestetically. Everything was handled for me, including the return of my rental car. A truly professional and friendly and just plain wonderful place of business. Deb


Very helpful and respectful

5
rob on 12/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I were treated with kindness and great respect! Our sales man actually listened to us and lead us to the models we were interested in! He answered all of our questions and NEVER APPLIED ANY PRESSURE TACTICS!! We received the car of our dreams and were treated with courtesy! We made new friends Old lady loves Chris!!


excellent experience

5
bb on 12/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We really enjoyed our experience here. Everyone was very curtious and professional they worked hard to get a great deal for us and we are very grateful. Thanks so much


awesome dealership

5
jc on 12/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were treated very well and they helped us out tremendously. Rick and Mike were awesome.


pleased with everything

5
fh on 12/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased with the service I was provided by Mr Bill Brown. He did everything in his power to be sure I was happy. I will definitly recommend Gene Gorman Auto Sales to anyone that asks me where to get a car. Thank you so much Bill !!


everything was awesome

5
tb on 12/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

awesome response with Gene Gormans Auto Sales, everything follows in order with them


salesperson very professional and friendly

5
mf on 12/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales person I dealt with definitely went above and beyond what I expected. He was very professional and friendly (Michael) he helped me get the car I truly wanted at even a better price than what I expected.


Worst Car Buying experience ever!

1
Erica on 12/04/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I purchased my used Mini that was in good condition. Aside from the headliner falling down and a few minor cosmetic issues, it is near perfect. The stipulation for me purchasing the car was repairing the headliner- which of course, was never fixed. When I brought it up to them, the manager said "Sure, bring it by. It will take a day." I go back to pick it up after work and all they did was glue it in one spot. Not only was I inconvenienced for the day for something that DIDN'T get remedied, but I inconvenienced other people too. Now I have to pay out of pocket to have it repaired, which is going to be an additional $280. My fault for taking Brandon, the manager, for his word. Also, they made a mistake on the paperwork for two different reasons for the loan. So they harassed me repeatedly while I was at work TWICE until I was able to fix THEIR mistake. When I finally made my way up to Punta Gorda from Venice, which is over an hour away, they weren't there- it was empty, when John, the salesman, said via text, that they would be there for me to remedy THEIR problem. Also, they never sent me my transferred registration, causing me potentially have serious consequences if my plates were ever run by a trooper. This is quite possibly the most poorly run dealership that I have ever used. If I had not liked the car so much, I would have gone elsewhere. This used car dealership is the epitome of what a horrible, lying, misleading dealership is. Brandon is a liar and an awful manager. I will never use GENE GORMAN'S ever again! Lesson learned.


Breath of fresh air

5
Daphne on 12/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After shopping for weeks and running into pushy sales people from dealer to dealer, I finally ran into someone that was nice and had a warm welcome when we walked onto the lot. The young salesman Jason was easy to work with and I'm guessing was only in his early 20's. He helped me decide that my 2012 Honda Accord was the perfect vehicle for me. Bruce the finance manager also did a wonderful job on getting me an interest rate that I didn't even know was possible. I was very pleased with their professionalism and both of their personalities and would highly recommend buying a car there.


LARRY GRAHAM

5
LARRY GRAHAM on 12/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I RECENTLY BOUGHT A CAR FROM GENE GORMANS AND FELT LIKE I SHOULD SHARE MY EXPERIENCE WITH THE PUBLIC. NEVER IN MY LIFE HAS THE CAR BUYING EXPERIENCE BEEN BETTER. I FULLY UNDERSTAND I WAS BUYING A PRE OWNED VEHICLE, BUT I WAS REALLY SUPRISED TO SEE HOW EXTENSIVELY THEY WENT THROUGH THE CAR BEFOR I BOUGHT IT. THE MANAGER BRANDON GAVE ME A CAR FAX SHOWING ALL THE REPAIRS THAT THEIR AUTO SHOP DID UPON BUYING THE CAR. ON TOP OF THAT I RECEIVED A FREE OIL CHANGE AND A 3000 MILE WARRANTY AT NO COST TO ME. READING SOME OF THE REVIEWS ON HERE REAFFIRMED MY NEED TO SHARE THIS EXPERIENCE. NOT ONLY AM I VERY PLEASED WITH MY PURCHASE AND HOW I WAS TREATED DURING THE PROCESS, THE MANAGER ACTUALLY HAS HIS CELL PHONE NUMBER ON HIS BUSINESS CARD IF I SHOULD EVER NEED HIM. SO IMPRESSED, NOW I KNOW WHY GENE GORMANS BEEN AROUND SO LONG....


$22,990

Mileage: 69261

Color: Gray

Transmission: 9-speed Automatic

Body Style: SUV

City: Port Charlotte, FL

Engine Type: 1.5L I4

$28,988

Mileage: 15446

Color: Black

Transmission: 8-speed Automatic

Body Style: Sedan

City: Port Charlotte, FL

Engine Type: 268 hp 2L I4

$17,990

Mileage: 39037

Color: Gray

Transmission: 6-speed Automatic

Body Style: SUV

City: Port Charlotte, FL

Engine Type: 147 hp 2L I4

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