Gebhardt BMW

Excellent service! Love my BMW!

I really like Bill in the service dept. He is kind, sincere and efficient. Soon I will be looking for a new car and considered other brands, but now my front-runner is a BMW because of the treatment from the service dept. Well done!

Above and beyond!

I've had many cars/trucks/SUV's over the years, and have dealt with many service departments. Gebhardt BMW's service department is superior in every way, and my wife and I continue to be impressed with how every rep we've worked with-- David, Joel, and Bill-- are true professionals that exceed our hopes and expectations of top notch quality client service and care. All these guys deserve a raise or at least a 12 pack of their choice! Seriously, your establishment has made raving fans out of us, and it's unlikely we'll do business with anyone else in the future as a result.

Recent purchase of a 2013 x3 35i

From start to finish Chuck Dunlap, our Client Advisor & Lease Termination Specialist, made the purchase of this vehicle easy, efficient, and enjoyable. Chuck and his Team walked us through the process in a professional and comprehensive manner. Everyone involved continually afforded us with enough detail and time to think about what we just learned, and whenever necessary ask questions. Chuck made sure that we were comfortable each step of the way. He kept us appraised of where we were throughout the process and who we'd be talking to next. I don't purchase cars very often. Our last purchase at Gebhardt was back in 2002. However this 14 year gap did not take away from the first class experience that Chuck and the Gebhardt Team afforded us on Monday the 18th of April 2016. Since my first encounter in 2002, through the life of that vehicle, and now onto this new vehicle, Gebhardt continues to provide the best-in-class comprehensive support when it comes to purchasing, servicing, and driving a BMW.

Wonderful!!!!!

Thank you Gebhardt for an amazing car buying experience!!!!!!!!!

A good service experience

Joel was extremely patient by phone walking me through how to disengage out of park with a dead battery. Sent a U-tube video and translated one difficult part of the video.David was excellent as usual once the car was dropped off. Got the key from the drop box, called me, explained what was necessary, arranged transport back to pick up. Flexible ( delayed pickup), friendly and knowledgeable driver. Car looked great! Thanks to the whole team.

Expect the Best at Gebhardt BMW

I recently purchased an xDrive from Gebhardt BMW. Bryson went above and beyond. I could not have asked for more attention. He is very knowledgable and is an incredible asset to both Gebhardt and the BMW brand. Roman is yet another Gebhardt asset. Finance a typically painful process was streamlined and handled with ease and knowledge. Thank you Gebhardt !!

Wonderful experience!

All the staff was great to deal with. It was an amazing experience. Nick Tolley was a huge help! He still answers questions. I love the entire dealership!

Great Experience

I had a great experience buying a car at Gebhardt. The salesman who helped me, Nick Tolley, was very knowledgable, professional and personable. I have never worked with a salesman quite like him- he really knew his stuff!

Great Service and knowledge I WILL be back

Chuck made purchasing my first BMW a breeze, he was knowledgable, friendly and extremely patient with me as I contemplated my car options and test drove multiple different cars. He had alternative options prepared in case we didn't like any of our original options and ended up getting us a great deal on an X3! Chuck truly made this experience easy and painless and I will definitely purchase any future vehicles from him! Julia the BMW Genius was also extremely friendly and helpful and took the time to teach me about all the awesome features of the car and how to master them!

Exceptional Sales Associate

The sales associate who assisted us with our purchase went above and beyond to work with us. He met us at the dealership on his day off so we could test drive the car and then stayed late the following evening until our purchase was complete. Yes this could be perceived as "expected" from a sales associate, but that has not always been our experience when purchasing previous vehicles. I would recommend this sales associate and dealership to anyone looking to purchase a BMW.

Very helpful in my first BMW experience.

I have never owned a bmw before. The car I traded in was really a car that I liked. I was shown the i3 and all its options. I really liked how it drove. I also was told how BMW takes care to make the vehicle dependable and safe. My first experience with BMW has been a great one. I am already looking forward to my neXT one after this lease.

Great service experience

Another great service experience with Gebhardt, and with Joel in particular. Scheduling the appointment was good (much better than the weeks-long wait you had last summer!), drop off was painless, communication from Joel was excellent, and pickup was quick. All service items taken care of. What more could a person want?

Awesome experience

We had an excellent experience multiple times within the past month at Gebhardt. Our older X3 required it's 100K service. They hooked us up with a new 335i as a courtesy car and we didn't even buy our X3 from this dealer. Due to the amount being done on the X3, we had the 335i for a week the first time, and then we had some warranty work done and had another 335i for 2 weeks. Fantastic service department.Shortly after our first visit for service on the X3, our other vehicle had been in an accident and we decided to get a new vehicle. We walked in to the dealership 10 minutes prior to closing and needed to leave with a new vehicle that night. Our salesman, Will Lovell, worked with us and stayed a couple of hours past closing to help us. It was an unparalleled buying experience.I will most certainly purchase from Gebhardt again!

Car service can be pleasant

Only negative is the parking situation at the facility

Dedicated to Finding What You Are Looking For!

I had a wonderful car buying experience thanks to Charles Dunlap. He put in extra effort to make sure we got the car we were looking for. He even took his own personal time to drive the car down to Denver so my wife could test drive it. After working with Charles, I would not work with anyone else. He let me test drive everything they had I was interested in, and was even willing to do a dealer trade to get a car from California! He was very experienced in the BMW lines and demonstrated all the features and helped me narrow down to exactly what I wanted. Roman, the Financial Director treated me very well and was enjoyable to work with. He was very laid back and explained everything to me effectively.Great experience and wonderful team. Would recommend everyone work with Charles if they are looking for a new BMW.

Best customer service around!

Every interaction I had during my transaction upon purchasing my new car was extremely enjoyable. Bryson is an attentive, knowlegable sales person, and I will definitely be back to meet with him for my next BMW. The entire process was seamless, even fun!

2016 BMW X5

We worked with a gentleman named Nick Tolley and he literally was solely responsible for the purchase of my new BMW X5. I was intent on buying an Audi but my husband wanted me to at least look at a BMW before I made my final decision. Nick literally changed my mind and made me rethink the idea of a BMW. He was so knowledgeable, attentive, courteous and accommodating throughout our sales interactions. Honestly, he really helped seal the deal for us.Since the purchase of my car, Nick has had several follow-up conversations with me making sure that all was well. He genuinely cares about his clients. Kudos to your dealership! I would highly recommend Gebhardt to family and friends.

Completion of major service

Once again my problems were handled by Bill and he always does a good job. He's personable, reliable, and always takes care of things for me as soon as possible.

Car service

Appointment was difficult to book. Long waits for getting to see a service advisor once we had arrived to drop off the car for service.

Great experience with an older car

My 2005 Z4 needed some repairs and I was very happy with the service I received at Gebhardt. They completed the service on the day they said they would and had a loaner car for me for the whole time mine was in the shop. Dealership repairs always sting in the wallet with a BMW but this was offset by how well I was treated at the dealership and the quality of the work performed.

In and out within 90 minutes

Just had my first 8,000 mile service at Gebhardt and we were in and out within 90 minutes. Time to go have breakfast and run an errand! Thanks!

2010 BMW 535 xi Touring - Battery replacement

David Choate managed this emergency visit to replace my battery very professionally, first class!

Shut Off Correspondance

I was shopping for an X5 50i. Initially, Kory was great; showing me the vehicle and responding to emails. Then, during the negotiation phase, he sent a "Final" email (please keep in mind this was the counteroffer to my original offer). I sent him a follow up request and kindly asked if I should reach out to other dealers...no response. As a result, I went to Schomp and they beat his price by $1,500 at the onset without negotiating. Although I liked Kory, I don't appreciate a lack of communication or follow-up.

BMW X5 repair

I was very pleased to have gotten this issue fixed, and Joel was excellent in staying in touch with me regularly with progress reports. What should have taken a couple of days was delayed because Sandia BMW, in Albuquerque, was slow in getting back to Joel about their part of the problem, and even tho the car was ready, I couldn't get it back because Sandia hadn't paid for what they agreed to cover. That was frustrating, but we got through it. Thanks for all your good work at Gebhart. We are repeat customers, and really appreciate your professionalism!Mary StoopsP.S. Please take out the 303-494-2516 number from our file, and make sure you replace it with my number, 303-884-3384! Thanks!

GREAT REPAIR WITH SUPER CUSTOMER SUPPORT

Joel Ortiz, a Service Advisor, was great! He made check-in quick and easy. Analysis of the problem with my Z4 radio, and its repair, was rapid and thorough, and the cost was very reasonable! PS: The customer lounge is comfortable, and the Keurig coffee was super!!!

mister

Everything handled very professionally, and the personal were very friendly. The waiting area should be enlarged and snacks added. Go visit a Lexus dealership and see their waiting area.

Z4 Service Call

I found Gephardt BMW employees to be courteous, knowledgeable and my service work was completed in a timely manner. The facilities were clean and they provided a comfortable waiting area.

BMW i#

I purchased the i3 and had a very smooth experience and was out without any pain Thank you for working with us and helping us understand this very technical vehicle.

Review of service

Outstanding as always. the service folks are polite, friendly and very capable. We trust them.

Outstanding

We felt like family. From walking into the door and the GM knowing our names. made us feel like we were wanted to leaving and the post sales experience.

Great salesman!

Great dealership to buy a BMW from had problems with prior dealership in the area on our prior BMW, and one call to Gebhart and speaking with a great Saleman David Kuczynski made all the difference! Will recommend Gebhart to anyone wanting a new or used BMW!

Great Dealership

We have been Gebhardt customers for years and have two BMW's we bought from them. We have never had a bad or even mediocre.experience with them. Our dealing with the sales staff has been mostly with David Kuczynski and, to a lesser extent, George Tice. Both are good people, knowledgeable , very helpful, and straight shooters. The service department is also excellent. Most of our interactions there have been with service advisers Bill Cray and Joel Ortiz, both of whom are just terrific. That has also been true with respect to Tina Holt who is no longer at Gebhardt. And our limited experience with David Choate also gets him high marks. Roman Castro, who handles financing , and warranties, has also been a pleasure. You may find someplace somewhere which is as good as Gebhardt, but you'll never find anyplace better.

Routine servidce under warranty

Everyone was extremely courteous and considerate of my preferences. Car was done on time and everything had been sorted out as requested.

Always pleased with Gebhardt BMW Service

I continue to be impressed with the service at Gebhardt BMW. Having a loaner car for as long as necessary makes a huge difference from a convenience perspective. The service people are friendly and knowledgeable. They are focused on getting the job done right!

Professional

Worth the drive. Car was washed, vacuumed and new wipers and it didn't cost a thing. Waiting area nicely done with all I needed to usefully spend my time.

The customer is #1!!!

Perfect approach to service my car and my expectations. I am still the guy who buys the products and services, for which my customer service agent nailed... spot on!! Thank you from the first time BMW owner!

Maintenance and New Tires for Our BMW

Great service experience as usual. No surprises. Friendly, knowledgable, and committed staff. Was given a loaner at the start of the process so there were no issues with our car being out of commission for the service time period. Got excellent help selecting the right set of winter tires for our BMW X5.

Great service...as usual!

Service department and BMW genius support from Shane was excellent

Gebhardt BMW, Boulder, Colorado

My purchase experience was excellent. Smooth with a knowledgeable salesman. I was treated as a valued customer. Things were carefully explained when the car was delivered and everything was in order. I went to Gebhardt because I had previously purchased a car from them and was very pleased with their Service Department.

Awesome as always

Your service department is awesome. Always a great experience. They are the number one reason I'll be buying my next car from you. I can imagine they do more to increase your seals than the sales dept. does.

Gebhart BMW is the best!

You guys always take such good care of me! Bill Cray is a solid citizen and really gets the whole customer service thing! Keep up the good work.Now if you could just talk BMW North America into importing a 5 series sport wagon again you would be perfect! :-)

harold a ofstie

Service was excellent. Waiting area is below average for a first tier automobile dealership.

very comfortable enviornment

impressed by friendly,highly aware (even a bit aggressive in sales) staff (Dave) After some 45 years with BMW, this does get attention. I cannot as yet comment on condition of car as it will remain in your parkng lot until detailed on monday

Pleasantly Surprised

I knew that I wanted an i3; but, I thought that purchasing one would be more money than I wanted to pay; but, Gebhardt countered with an offer that I felt was more than fair to me. The transaction was competed in a very pleasant and professional manner. I am really enjoying commuting in my i3.

Always professional

David is my service person. I know I am in good hands with him for all my service needs. A real professional who provides the right recommendations for my service needs.

Fantastic experience

Very knowledgeable salesperson who explained the differences in the models and assisted us in finding the right one for you needs. Although we came in for a new car he assisted us in finding a certified pre-owned car with 4,500 miles.

Joel Ortiz

Joel who owns two 20-year old BMWs himself supervised our first real service visit on our 2015 X1, answering all my questions and having the car ready two hours earlier than predicted and looking even cleaner than when we picked it up 13 months ago. Joel has also helped in the past with the servicing our 2000 750IL. He is clearly our go-to guy at Gebhardt.

Absolutely fabulos!

The service representative squeezed my in, because of an unusual circumstance. He went out of his way to deal with my needs and delivered on his promise.

Great service, Great people

The people at Gebhardt BMW are what make this a great dealership. Kory in sales, Ramon in finance and Bill in the service department make are true professionals and and make dealing with Gebhardt a pleasure.

It CAN be easy

If you're looking for a dealership that listens to you this is the place. We worked with David Kuczynski and he made the buying process really easy.

having the oil changed

always had great service and David was especially great!!

Our BMW X5 purchase

The process of buying a car is always tedious. At Gebhardt it was not that difficult. George our salesperson was very kind and caring and made the car buying experience one that was OK. Even though we paid cash, we still had to sign a ton of paperwork but we know that is part of the process, unfortunately! We have had problems with repair work on our vehicles in the past but hope that will not be a problem with Gebhardt. Thanks to George and the other staff we dealt with.

GEBHARDT BMW

THE SERVICE ADVISOR AT GEBHARDT WAS COURTEOUS, PROFESSIONAL & HELPFUL.

Great Service at Gebhardt BMW

I made an appointment for service on my 2010 x3 and requested a loaner car. The morning of my appointment there were no loaner cars available and Gebhardt rented a car for me to use while mine was being serviced. I greatly appreciated that. Everything working there is extremely friendly and my car was serviced in a timely manner.

Director of Player Development

Very fast and very appreciated. Your service them is awesome. Thank you!!!

Great Service

Completely satisfied. Great waiting room with TV drinks and snacks. David Choate has always been very helpful and knowledgeable. The car wash was much appreciated. Thanks.

Service of X5

Service personnel is always polite and helpful. The waiting room is adequate but nothing special.

The "Title" can be blank, if I want it to be blank

Bill Cray, Dave Choate and the Service Techs always do a great job. That's why I keep coming back, which, by the way, should be the REAL TEST of my satisfaction, . . . not these "reviews"!

Painless service experience

Worked me into the schedule. Cleaned inside of car of my kids' muddy footprints. Love BWM included maintenance. Nice to have less to worry about.

DAvid Choate was very helpful

Best car service experience I have had in a very long time. Very knowledgeable and friendly staff. Customer lounge was the best I have been in

Solid Service

They have always been helpful and professional. We have been servicing our BMWs at Gebhardt for thirteen years and while not low priced, they know their cars.

Excellent service

As always, BMW service center is the best we've ever experienced. We trust Joel to take care of us and for the service center to get the job done correctly.

Great Service

Gebhart is always clean, friendly and very responsive. My new service advisor, Justin, did an outstanding job with communicating the status of my vehicle.

Great service

My experience was great! They had a loaner car ready while my BMW was being serviced.

The best service of any car dealership I've ever dealt with.

Prompt, courteous, and efficient. Bill Cray is the best and always goes the extra mile to see that the customer is 100% happy! Not just satisfied but HAPPY!!

Great Service

As usual, David was a great service advisor and scheduled us for an emergency repair. The problem was corrected in a very timely manner with good workmanship.

Excellent maintenance

The maintenance personnel were very professional. We were very happy with the maintenance performed on our vehicle. I would rate this service experience as excellent.

Great

Joel Ortiz did a great job with my first standard scope warranty oil change, etc. He showed me some features on my 2015 328d I didn't know about. The car is running great.

Genuine consideration

Genuine consideration by service personnel with attention to detail of work needed and performed, and ensuring warranty items were covered. Calls made to update status and keep informed, much appreciated.

Great info and service

I have worked with this dealership for over 10 years and they are extremely experienced and their employees have excellent longevity and or personable. Highly recommended

Above and beyond

We came referred by Murray Motors to Gebhardt BMW for the skilled team they have for AC issues. Billy was our point of contact. He took the time to listen to our issues and reach out to his tech John. They could not solve it in one day as we needed so they allowed us to come back after the weekend. They invested their time to get to the root of the issue we were having with AC and they concluded that the part did have to be replace unfortunately. Billy as a representative of Gebhardt not only was looking at the dealerships interest, he also looked at the best way for me the consumer could come out with a smile knowing I had to get this part for my car. Gebhardt has a great philosophy to treat their clients like they are a extension of their family and looking out for everyone's best interest. BMW, Gebhardt, Billy, and John make it worth going to Boulder CO to get work done and it is well worth the drive.

Marnie

I had my BMW detailed at Gebhardt BMW. They did an amazing job. My car is 5 years old, and when it was returned to me it was like I had bought a brand new car! Thanks :)

Inspection service

Justin helped me understand what i needed. Smooth transaction coming and going. Thanks!

Awesome

This is my 3rd BMW from this dealer over 15 years and I am 100% completely satisfied with everything from the sales through all service. Top notch!

Best Service

Thank you David Choate and the service department! I was in and out in 45 minutes yesterday. We appreciate the fast friendly service we receive every time we visit Gebhardt. :)

Great Service Experience

My X3 suddenly developed serious problems leading to the car randomly stopping dead on the road with only 35k miles, nine months out of warranty. Gebhardt and BMW stood behind their product getting to the root cause - very important for a single woman regularly driving mountain roads.

Great Experience

Overall great experience. Customer service was awesome. They were very attentive and wanted to make sure everything was perfect. I would recommend them to anybody.

Recall service

I was very satisfied with the professional staff and service I received at Gebhardt BMW

BMW 5 Series Service at Gebhart BMW

The Service Team at Gebhart is fantastic. Very friendly, very knowledgeable, very fair on price, etc... Can't say enough. I have worked with Bill and Justin. Great guys, a pleasure to work with.

Recent 2009 328i Sportwagon Service

We have always found this dealer and its service organization very easy to work with. In this most recent service, service adviser Joel Ortiz did a great job of keeping us apprised of progress. It turned out that good diagnostic work showed that we did not need replacement electronic parts, saving a considerable amount of money. The convenience of a loaner during the service, and delivery of the vehicle was very much appreciated.

Bmw purchase

This is our second purchase with Gebhardt BMW. Both times the experience was professional, courteous, efficient, and completely satisfactory. We have worked with George Tice both times and enjoy his businesslike approach to sales.Phil & Micheline Burger

My New 335i x Sedan Drives like a dream

This is my first BMW and I love it. It is an incredibly smooth ride and I'm looking forward to learning how to use all of its many, many features. I love the fact that I can go back into Gebhardt (BMW Encore) and they will run through all of the features with me and make sure I understand them. What fun! Gebhardt's sales team and service people are top notch. Bryson in sales and Roman in Finance were delightful to work with!

Great Service Experience!

As always, David, took care the issue with my car in a prompt and professional way. The Service Engine Soon light had come on over the weekend and I sent him an e-mail to which he responded on Monday and the car was serviced in a day. He always explains everything to my level of understanding (low) and I am back on the road! I had a loaner so I could go back to my home in Evergreen and continue to do errands and other necessary things. As always, the experience was client centric!Nancy

New Car Purchase

I have been to numerous BMW dealerships in the state of Colorado and Gebhardt is by far superior. They take the time to really understand what you are looking for and don't pressure you or not work with you like others. I highly recommend them. Joe Scandaliato is a great sales person to work with. He is patient and helps you evaluate the right deal for you.

Gebhardt BMW service

I'm very pleased with this facility; friendly staff, quick repairs, nice waiting room

cathy st peter

Great experience. good communication, service, a very pleasant experience.

Great experience with service department

My car was in for various issues after purchase (one repair, other upgrades, maintenance). It was there for several days due to parts order, ect. but I had a loaner so that was fine. Joel was great giving me updates and making sure the tech knew exactly what needed to be done to the car. I would highly recommend their service department!

New Car Purchase

Friendly and low pressure sales approach. Very knowledgeable staff. Rob and Bryson tag teamed my sale so there was no waiting for someone to work with.

New car purchase

The staff was very friendly and knowledgeable. They answered all my questions and made the purchase easy. They were good about following up and making sure I had the appropriate resources for information.

Happy Day at Gebhardt BMW!

The Service Advisors at Gebhardt are the Best Ever! Bill, David and Joel have provided great service on my car thru the years, and I was happy to work with their new Team Member, Justin! Justin is a great addition to the Gebhardt Team! He is very knowledgeable and has a great personality! Job well Done, Justin!

Great Service

Very easy in & out, including receipt of loaner car. David did a great job of keeping me informed about the progress of the service. Nice!

Tutorial

We had Rick at Gebhardt give my wife and I a tutorial on our new 2014 328 XI wagon. He was very knowledgeable and patient with us as we navigated through the many features of our new vehicle. We are now able to take full advantage of all the features we never knew about. Thanks Rick.

Review

Justin handled everything perfectly as he kept me in touch with everything while my car was in service. The repair was in line with his projected time line and price estimate.

Service experience

The experience was positive and efficient. The loaner was clean and on time.The only issue was I came shortly after my car was supposed to be ready and I had to wait 25 minutes for it to be washed and available - so it was not ready when I was.

Great first experience

Great first service experience! I came to Gephardt on a friend's recommendation and will keep coming back!!

New car purchase

This was the best car purchase experience I have had. Bryson handled the deal very efficiently and with little to no hassle. I appreciate the fact that I was able to give the deal terms and the Gebhardt made the deal.

service with Joel

Joel took really good care of me and my car - He is an outstanding service associate and a real asset to your organization. Thank you Judy Greenan

Gebhardt BMW Service number ONE in Metro Denver

Tina Holt and the Gebhardt BMW service department are number one. They are courteous, prompt, informative, fair, and trustworthy. I drive from Denver to Boulder because Gebhart BMW puts the customer first.

Air bag canister replacement

Repair was done within 1 hour - friendly environment.

BMW x-3 repair

EXCELLENT SERVICE AND REPAIR. Bill Cray did a super job of meeting my needs.lBob Raikes

Superb Buying Experience

I spoke and went through Andy on purchasing our very first car. He was incredibly courteous, helpful, patient, and most importantly, dedicated on making sure we get the best rate possible, seeing as how this was our first car. I couldn't have asked for a better first-car (or any car, for that matter) buying experience. I would highly recommend.

Repair of stabilization light

Took several service appointments to isolate the issue, but customer service was excellent throughout the process. One fix, that did not end up being the root cause, was not covered under warranty.

Gebhardt's Service and Parts Departments

David was very helpful, gave me the info I needed and made sure my car was ready at the promised pick-up time. Christopher in the parts department also is very helpful.

Car Servicing

Gebhardt did a great job of servicing my car and detailing it out. Like getting a new car again!

Service Review

Joel did an excellent job setting my expectations concerning the repair, timing and allowing me to keep the loaner a little longer due to weather concerns, which I very much appreciated.

Great service

Joel was so knowledgeable about the inner workings of my BMW and that made me feel very good about my repairs and I couldn't be more satisfied with the service he provided. I will ask for him in the future.

Another quality service appointment

I've been taking my wife's X5 to Gebhardt BMW for many years now and every service appointment has been consistently excellent. Aside from the great service work and honest assessments, the loaner car program is what makes the service at Gebhardt so convenient. No matter who my service agent is I'm always met with courtesy and professionalism.

service check at Gebhardt

My husband took my car in for service instead of me. He reported that all went well but he was under the belief that it was going in for an oil change. I just knew it was going in for service as the car indicated it was due. Basically it was just a check. A more in depth service will be in a few months. New windshield wiper blades were put on my car. The service dept. went over everything with my husband. Someone from Gebhardt called a few days later to see how the service had gone. We had no complaints.

Just the best

Had a mysterious leak in the front differential (my car is an xdrive) - Gebhardt kept the car for an extra day to ensure the leak (was very slow) was fixed all the time leaving me with a great loaner car. There service is always quick, professional, no hassle.

service, maintanance

Diagnostic and service were done properly and timely.

Simply the Best!

Top notch VIP service! My car was picked up and a courtesy car was dropped off. My car was returned in perfect condition! I couldn't be more satisfied!

The best car buying experience I have ever had.

The best car buying experience I have ever had. Hands down. I would recommend Gebhardt BMW to anyone who was ever looking to purchase a BMW.

Excellent Personnel

Dawn, Tina, Laura are great at what they do, they are so nice and accomodating with the customers. Thank you for making my first service experience the best!

Amazing Experience with Gebhardt BMW

Kory and Gebhardt did an amazing job in making my wife's new car "surprise" an epic experience. They made the delivery, paperwork, and other details an absolute breeze; and gave me the best price I could find. On the day of pick-up, Kory unveiled the car to my wife on the showroom floor (bow and all) and she was absolutely floored because she had no idea. They even gave my son an M6 replica, and he was overjoyed. Thanks so much for arranging everything, Kory and Gebhardt that was incredibly awesome and I dont think my wife will forget this Christmas present ever; and neither will I. I only wish Kory and the Gebhardt guys would run some sort of training program for the Land Rover dealership to show them how its done. Thanks again -Chris

Excellent service!

I had a saturday appointment which was actually scheduled incorrectly by the new scheduling service. Since I was going to wait, the service technician worked through his lunch so I would not have to wait longer than necessary. Joel, as usual, was great. He really makes you feel the personal service that Gebhardt advertises. All of the staff are very friendly and a pleasure to be around. The service staff really go above and beyond.

Gebhardt BMW

After 20 years of owning our 1995 525i, we are finally getting ready to let it go. We have been offered a deal from a family member that we cannot refuse on a Volvo wagon. We called our excellent service advisor, Bill Cray for his advice on a safety check on our beloved Bimmer. He got us in the next day, checked the car out, made a few recommendations and as always, was helpful and professional. We have enjoyed the wonderful experience and excellent customer care from him for all these years. We will miss not seeing him, but who knows, maybe we will decide we simply MUST have another BMW. We for sure would go right back to Gephardt!

My Experiences with Gebhardt BMW

I always bring my BMW here for service and have purchased a BMW from them. They give me great service and I always understand what is being done to the car and what my service priorities should be for budget reasons. The car is always returned clean and it even gets brought up to me in Evergreen!!!! The personal service is terrific and as a single professional woman I always feel safe and taken care of with respect to how my car runs and that I am "known" and can call on them at any time.

Great Service

The service department is always prompt and friendly. Joel makes getting your car serviced and enjoyable experience. Even during the busiest of drop off times, they were quick and efficient. When I picked up my car, it was washed and everything was taken care of as expected.

thanks for working me in right before the holiday

My car started running rough and the "check engine soon" light came on suddenly Wednesday morning (the day before Thanksgiving). I called my service advisor David at Gebhardt BMW, and he said to drop off my car and they'd fit it in as soon as they could although the next available appointment was Dec 9 (yikes). So my husband dropped off the car midday Wednesday, and we had it back by late afternoon Friday, with Thursday being the holiday! It turned out to be a faulty coil which they replaced. I was very happy to have my car back so quickly! David has always been extremely helpful and timely with service for my 2006 BMW, including topping up fluids for me if I drop by. The only downside to the whole experience was for my husband who picked up my car- they had originally said it would be ready by noon, then they said 3:00. My husband arrived just before 3:00, but the car ended up not being ready until after 3:30. Slightly annoying, but a minor point.

Belt Tensioner and Window Regulator Repair

Took my car in unannounced due to window regulator failure on Thanksgiving day. David got me in and had the car back to me the same day. Great Service!

David Choate was fantastic, thanks so much!!!!

David Choate was so great, makes me happy to have service like this.

Alan Byrne

I am always happy with the service I receive from my advisor Joel. I am not happy when I fill these out to find out that he does not get the positive feedback from anyone he works for.Alan Byrne

Superb Customer Service!

Gebhardt BMW really cares about their customer and their satisfaction when purchasing a car. The overall experience was very pleasant and I will be a lifetime customer.

Excellent service.

From the minute you drive into the dealership, staff are helping to make the experience efficient and productive. Worked with David Choate who was very no nonsense and clearly interested in giving me the best service possible in terms of cost and quality.

Very good.

Excellent customer service. Prompt drop off and pick up. Car was delivered washed and on-time. I took advantage of a quick massage in the lobby before I returned to work.

Got a great car at a fair price. Great working with Gregg!

I worked with Gregg Missbach. He was extremely helpful. He was very knowledgeable about the cars. When I was looking, he pointed out a lot of the vehicle's features. After the purchase, he spent additional time helping me program displays, etc. and further explaining how various features functioned. The next day, he followed up with the service department to be sure they were going to contact me to take care of a few items we had agreed needed attention. Gregg was very professional and it was a pleasure purchasing a car from him.Roman Castro was also great while we were completing and signing the sales documents.

BMW 1M service 10/29/2014

The service rep at Gebhardt was Mike Hanson and he was great, as they all are. It was a busy day in the service dept that day and the teamwork and professionalism showed by the entire department was top notch. Keep up the good work.

First experience in Colorado

Newly moved to Denver area, and this was a great way to start my residency. Joel was great and the team met all of my expectations. Thank you Gebhardt BMW!

BMW Z4 Purchase

Gebhardt BMW staff were a pleasure to work with during my purchase of my Z4. They were knowledgeable of their products, courteous, and patient. I ordered my Z4 and Buzz, my sale rep, kept me up to date during the entire process. I had my Z4 in four weeks. Yes, I would purchase another BMW from Gebhardt BMW.

Great experience!

From beginning to end, our experience with Gebhardt was very good. Prompt, courteous and knowledgeable. When spending a lot of money on a car, it is nice to know that you are dealing with people that you can trust and watches out for your best interest.

Great Service

The offer to fix the passenger air bag as a recall was a proactive step offered by BMW. Joel provided fantastic customer service. Unfortunately the wood insert on the dash was cracked during the air bag replacement otherwise I would have rated the service 5 stars in all categories.

Service

Always go to Joel, his service and professionalism is great. And he treats women like BMW owners not like children

Gebhardt is THE place to buy

My second time buying with Kory, he does a great job and the dealership is fantastic!

Very friendly, professional experience.

Work was routine maintenance done under warranty. I gave this 5 stars in all categories that I can rate. I'm not knowledgable enough to rate quality of work.

Repair of '02 BMW X5

No issues. Work done as promised and as estimated, cost wise. When it became clear that our car would need to stay an extra day, Gebhardt provided a rental car at no charge.

Customer Service

It's been eight years since I bought my 2006 330xi and I've never taken it to another dealer or repair shop. Tina Holt has done a remarkable job as a customer service/service writer in every respect, including scheduling, technical knowledge and friendly, professional manner. Five Stars!

Excellent Service, as always

Bill, Tina and the entire Gebhardt BMW service department offer professional, timely and top notch service. Along with Kory Rodemich and the sales staff they are a major reason that I am driving my third Gebhardt BMW. Well done.

Clear Mask Installation at Gebhardt BMW

The clear mask I ordered for my new 435i was installed perfectly, and Joel from Gebardt's service department made me feel like I was his only customer. When I arrived to drop of my car, they had a BMW loaner ready and waiting for me, and when I returned, my car was finished and ready to go. I couldn't be happier with both the work done on my car and with Joel's attentiveness to me personally while I was there.

Oil Change

The service department as a whole seems to treat the customers & cars with respect.

Fabled experience!

Eighth or ninth vechicle purchased from either the Boulder or Loveland Gebhart family. Mike Gebhart worked extremely hard to get the deal done as well as address any issues with the car. I will definately recommend to anyone Gebhart BMW, and also tell them about my fabled experience. See you for the next car,Tom Flock

Excellent Service

I am always treated in a friendly, professional manner at Gebhardt BMW. Tina goes beyond expectations in ensuring my satisfaction with the service department. I was given a new loaner vehicle and my car was finished on time. The detailing made.my car look new again, I highly recommend this dealership.

Gebhardt BMW - ULTIMATE SERVICE!!

Billy Cray is the ULTIMATE SERVICE professional for your ULTIMATE DRIVING MACHINE!!

BMW X3 Purchase

I chose this BMW dealership because of its location and proximity to my home in Arvada. Although I've never owned a BMW before, I was confident in my purchase from reading on-line and magazine reviews over the past few years. The BMW X3 that I own now is everything that I hoped it would be and I'm very happy with my purchase.I found all of the personnel at Gebhardt to be friendly, honest and professional. They were thoughtful with my time, up front with information regarding my questions, and at no time did I feel pressured by anyone to make a deal. Introducing me to the Parts and Service areas of Gebhardt after concluding my X3 purchase was much appreciated; it's the first time a car dealership has taken the time to do this after a vehicle purchase.All in all, purchasing a car from Gebhardt was a pleasant experience for me. I'd recommend this dealership to all of my friends and family. --- David Lyells

Service Department at Gebhardt BMW

I have owned several models of cars over the last 10 years and the service department at Gebhardt is the best of them all. When I replace my X5 in the next two years I will replace it with a BMW primarily because of Gebhardt's service.

Service with Joel Ortiz

Once I was able to talk to Joel, the service went smoothly. The only thing about the service department is that they need someone to handle all phone call live.

Service

As usual the service was great, the process easy and the experience waiting that was lovely...I especially enjoyed the massage!

Customer

Great sales team. Knowledgable and accommodating. Serious professionals in every way Ben Salem, my salesperson was trustworthy and genuinely interested in my Priorities and needs. The owner, Jim Gebhardt Is impressive andsupports the principle of buying local. It felt like a family experience opposed to the dreaded but necessary car purchase.

New M253i x-drive purchased on Sept 13.

Excellent dealership experience. We bought our 3rd car from Gebhardt this past weekend, as well as having my car serviced.

Thorough and fast

Love this dealership and David always does an outstanding job of making sure my vehicle is cared for, and that I'm on my way as soon as possible. Would undoubtedly recommend them to any BMW owner, and the shop always does an awesome job with my car.

My 435i

Upon my first visit to Gebhardt BMW I was greeted in the showroom by a friendly receptionist who promptly introduced to Rob Blacker who would become my Client Advisor through the entire buying process. Rob gave me a thorough introduction to the 4 series, and showed me cars in the showroom. I had pretty specific ideas about the 435i configuration I wanted and Rob took on the task to search for available cars that could satisfy me. Just a couple of days later we decided to order a car from the factory with exactly the configuration I wanted. So Rob and and the guys at Gebhardt created and placed an order to the factory, and we agreed on a below list price. After that, I got to track my car's progress through the production and delivery process: Rob kept me current with the car's status, and through the BMW USA website we were able to see the car's status all the way through. I saw when the car came out of production, and was able to track it being shipped from Germany down through the Panama Canal and on to Oxnard, California from where it traveled to Gebhardt's location in Boulder. After the car arrived at Gebhardt, Rob called with the news and we set up the delivery time. At the appointed time, I arrive at Gebhardt and the car was waiting. I was pretty excited to see it after the wait, and must say that the car had been prepped to perfection. It looked, felt, smelled, and sounded even better than I had imagined (and that's after owning three other BMWs).Driving the car, well, it's as good as the reviews say. The car is great all by itself, but working with Rob and the other guys at Gebhardt made the experience extra pleasurable. Next time I'm shopping for a BMW, I'll be back.

Fast and Friendly

Had a service light go on in my 2014 BMW X1 for an oil change, scheduled a service appointment online (very easy), showed up a bit early and they fixed me up with the first available employee before my appointment time. Offered me a ride back home since they had no loaners available, and called me back within 2 hours letting me know the oil change was done and my car was ready to be picked up at my earliest convenience.

Service is awesome as usual!

Tina is the best service writer in the business, she knows me by name and phone number when I call and even knows my cars nickname... Unreal service, thank you!!

CEO of SPE llc

Everything came together perfectly as I came in for a Service Appointment! Greeted professionally by Jessica and was immediately delivered to a brand new X5! What a pleasure!

Good service

Cooperative, friendly service for a challenging repair.

X5 Service

Service was good; attentive to addressing the necessary service, in this case a paint warranty issue and brake flush. A secondary issue of a tire replacement came up which BMW addressed.

Service

Solid service that was completed well within the expected time frame.

X3 Purchase

I was extremely satisfied with our experience at Gebhart. The salesperson Robert, was very informative and not pushing, and pointed out the differences in the competition's comparative models without bad mouthing them, but in a way that informed us so we could make a good decision. We visited a local Audi dealership and got the exact opposite which was a real turn off, I don't want to be hard sold a luxury automobile. The sales manager was very fair on the price of our new car and trade in. And they spent plenty of time showing us the features of the car once we purchased it. I would definately recommend them and would return as a customer.

Awesome

Very friendly and courteous staff. The service I requested was done well and completed on time. I would definitely go back for service there. The car wash was a nice bonus!

Outstanding Servicewas toa

I recently took my X5 in to Gebhardt BMW for its first service and was very impressed with the service and thoughtfulness. Bill and the team made it super easy to get my car serviced and pickup was super speedy. Adam totally awesome too.

Service experiance

My service manger was awesome! A pleasure to work with on many levels... I felt he had "my best interest" and didn't try to over sell any services which was not needed at the time.Thanks again.SincerelyRobert keeney

European Delivery Awesome Experience

My husband and I decided to purchase my 5th BMW for our 20th anniversary and do a European delivery. My husband called several BMW centers to inquire about this process but didn't get very far before frustration set in. We live in SE Aurora and wanted to buy close to home. After talking to several salespeople that didn't know much about the European program, he decided to reach out to Gebhardt BMW in Boulder.When the receptionist answered and he asked if anyone there was familiar with the program, she cheerfully suggested Kory Rodemich. Once connected it was very easy to see why he was recommended.Kory made everything so simple and offered an deal that we immediately agreed to. We had already built the 2015 535xi on the website, but he also made some suggestions on other options we had not considered while making sure nothing had been overlooked. He also shared some of his experiences when he had gone to Germany and the Welt that were extremely helpful in planning our trip.In closing, the longer drive to Boulder provided us a new dealer with a beautiful facility and a sales rep that we will refer all friends to. Thanks again to Kory and the team at Gebhardt BMW! Janet & Charlie Walker.

EXTRAORDINARY Customer Service !!

David Choate is an EXTRAORDINARY customer service rep!!

X5 Service

David is always on top of all my service requirements and does an outsanding job of getting me scheduled. He explains the service in detail and is a pleasure to work with. I am very peaked with the service dept and the Gebhardt BMW facility and all staff. You are always welcomed.

Customer first

Communication was great, friendly, great advice, another excellent experience. The people there are the most knowledgeable of any dealership visited. the showroom and facility are top notch.Jim

Awesome

David was very helpful and he made the process very easy and fun.

Great service

It is always pleasure to work with David Choate. My car is 8 years old and breaks too often but at least David makes service experience very pleasant.

Flawless auto service experience

Prompt, courteous service.vehicle returned immaculately clean and ready to go.

Routine service and Tires

Routine oil change, etc. done properly, but a little expensive. Service advisor very helpful in choosing replacement tires. Everything done on time, and shuttle service was very convenient.

Service

Friendly, efficient service

Excellent ...

Service was excellent as usual ...

Good service

Service was done quicker than expected. Service advisor was professional and awesome to work with.

1st time car purchasing experience in the US!

Dears Sirs,my overall experience with the dealership and the customer client representative service and support was great. The sales representative was very helpful and finally successul in finding the car I was looking for and he was very customer oriented over a couple of weeks.Furthermore he was very supportive in helping me coming from abroad with all the paperwork.

Mr.

Friendly, competent staff. Comfortable, attractive waiting room. Great service experience.

Service Experience for my X5

Wonderful experience as always.

Service work at Gebhardt

My repeated experience has been with incredibly high quality service.Our service advisor David Choate is exactly what a professional should be. His product knowledge is extremely high and he does what he says he will do. The work that was performed was done in a flawless manner and I could not be happier.I highly recommend them.

BMW routine maintenance

Joel and the team at Gebhardt BMW did an awesome job, as always. Service was prompt, courteous and helpful. This is a great team of professionals.

loved it

I loved the service at Gebhardt. Dave was wonderful, friendly, and responsive. The service was timely, well done, and complete. Loved every aspect of it.

Great Service, Great Car!

I have waited several years to get my next BMW, and Gebhardt has always been the go-to dealership. David and John gave me excellent service during the ordering process, and kept me posted on the delivery timeline. As a small business owner, I find it is easy to provide good customer service when all is well. It is when a glitch arises that excellent service comes through and the customer feels taken care of. This was my experience when the 335xi was been delivered from California. David kept me posted at all times as they were tracking it. I picked up the vehicle when it worked for me and all went smoothly. I love this vehicle! Thank you for the great service!

Unparallelled Service

Unparallelled customer service and attention. Your people are your greatest asset. Tina and Bill are the best of the best. They are a major reason why I am a Gebhardt customer.

Awesome experience, took great care of me!