Ganley Subaru of Bedford

Ganley VW - Joe Walker

Excellent dealer! Worked very hard to successfully locate my dream car, the rare and in demand VW EOS. I'm very happy with my purchase and the efforts extended by Joe Walker. He was very knowledgeable, articulate, kind and a pleasure to work with. We are grateful and plan on returning to Joe for future needs.

BEST (and easiest) used car sale EVER! Thanks Lloyd Henry!

My wife and I recently purchased a 2008 Honda Pilot from Ganley Subaru. Lloyd Henry was our salesperson- and he did a simply OUTSTANDING job. We live about 1.5 hrs from Ganley, so traveling to the dealership was a commitment, and (considering our prior experience with OTHER dealerships) a gamble. Mr Henry really has changed our experience in whole new way. Lloyd answered all of our questions and really went above and beyond to help us out in checking the vehicle over, before we ever saw it in person! We had a detailed description, close up photos, details of any dings or scratches and a detailed CarFax. Lloyd even detailed a few of the repairs that he would recommend once the purchase was complete. Very straightforward and HONEST. No surprises at Ganley, with Lloyd at the wheel. Meanwhile the other staff people were also very courteous and very helpful. We didn;t encounter any pressure or 'tactics. No push to 'upgrade' to a different vehicle. All fees and costs were plainly explained before we sat down with financing, and Lloyd even gave us an estimate on our local tax (something that a lot of salespeople overlook and us customers forget!). After the sale- we had a few courtesy calls, to be sure the transaction and customer satisfaction is well. I never write reviews, but needed to step out here. All around, an amazing experience and re-adjusted our understanding of pre-owned care sales. Thanks so much, Mr Henry!

Great Service

Couldn't have asked for more from Joe Walker, and then also Dennis Marsh. Both were great, and had all the information I needed. And they both helped to ensure I left with the car I wanted, as soon as possible. Wont't go anywhere else to get a car!

The best saleman ever"Lloyd Henry"!

When I went into the dealership, I asked if they had an African American Sales Person. I was told yes and Mr. Lloyd Henry came and he was the kindest, nicest, sales person I have ever met. He didn't pressure me and it was a very smooth transaction. I had not driven a Subaru after purchasing, its the best car ever. I will always drive a Subaru. Mr. Lloyd Henry gets an overall rating from me of 100000000000000000000000000000!!!!!He that kind of a person. Not to forget Tom Cinnali, he was nice too. Sincerely,JoAnn Robinson

Love my car

We needed a new car and after much research decided on a Subaru, but we weren't sure which model was best for us. Going to the car show helped, but we still needed the assistance of a patient and knowledgable sales person. Our salesman Lloyd Knight was that and more. He helped us compare three different models, in a very friendly and highly professional manner, with the result of us finding the right car for us. If you are thinking about a Subaru ask for Lloyd at Ganley of Bedford.

It's not suppose to be this easy.

Needed a safe & reliable car for my daughter, who goes to college 100 miles away. We had never owned a Subaru, but several of her friends recommended the Impreza. She test drove it, along with several other makes & models, and we were both sold on the Impreza. Lloyd was very thorough in explaining all of the features and available options. The color she wanted was not in stock, but Lloyd & John Romeo promised shipment within a week. My company gets preferred pricing from a different Subaru dealer, but Ganley matched the deal without hesitation. Maybe this was an indication that I had more room to negotiate, but the price was within in the "exceptional price" range on TrueCar, so I feel that I got a fair and honest deal...and that's what really matters. The car arrived when promised, financing was a breeze, Lloyd went through all of the equipment and even set up her bluetooth & contacts (which is well beyond my capabilities). My daughter's been driving the car for just over a week now, and truly loves it!

How many Ganley associates does it take to make a spare key?

The answer: More than four! My son bought his first used vehicle from Ganley Subaru in Bedford at the end of February. There was only one key available at the time of the purchase. Our salesperson (Ken Mackel) said he would contact the previous owner and ask for the second key. After three weeks, a call to the salesperson got an answer along the lines of: "It's not here yet. I will call the previous owner again." Then the paint started to chip off the car. After ten weeks, my son just brought the car in and asked for the key. The answer this time: "We have a big box of keys. It might be in there. We'll check and call you on Monday." When we asked them to look at the car and the chipped paint, the answer was: "We sold the car 'As Is,' so we can't do anything about the paint." (Actually they could, but they won't.) But they went on: "We'll call you Monday and have our mobile key guy meet you at your place of work and make you a key." After two weeks, a letter to four Ganley associates respectfully asking for reconsideration on the paint, and reminding them that still no key was in hand and no "Monday call" was made. It has been two weeks since the letter. So "As Is" accurately describes Ganley's idea of "customer service." What a shame.

A car salesman with a fan club! Yeah, Bryson is that good.

It was an unexpected purchase and I'd never worked with a dealership before so I was a bit nervous. Family and friends who I reached out to all said that Mike Bryson is the nicest and most honest car salesman out there. (Yup, Mike's got a fan club!) Mike took the time to help me to educate myself on the different options available to me that would work with my budget AND would be the right fit for my 120lb dog. He also was very understanding and encouraging when I decided to take some time to do more research and consider my options with other dealers and brands. Don't get me wrong, I knew he wanted to sell me the car, but he never made me feel pressured. The lack of pressure, the kindness, and the creative efforts Mike made to help me really knocked the other sales people out of the water. He's not your typical car salesman, but that's what makes him so special. It was like working with a friend! Mike Bryson worked with the sales manager Mike Santone to take excellent care of me. Subarus are amazing cars (my family has owned many), and if you're thinking about getting a Subie then look no further than Mike Bryson for the best service you could ever ask for! (Oh, yeah, and while you're there check out the cool case full of Mike's awesome movie memorabilia!)

One more Subaru for the family fleet

Based on Mike's thorough explanation of all the features of these models, my recent purchase of a certified pre owned CrossTrek was something I could do on the phone sight unseen. This is the 5th Subaru in the family fleet with six drivers coming on as of this summer.

Will he ever disappoint me?

I just bought my 3rd Outback ( 02, 07, now 12) from the "Red Headed Wonder". Each time I look elsewhere I keep thinking to myself, "Mike would never treat me like this" I never feel like Mike is trying to get rid of that car that has been on the lot too long. I always feel like he is working with me to find the car that I am looking for to fit my needs. Mike would not try to talk the starving dog off the back of the meat truck, but he would share his sandwich with him. Friend and customer for life :)

Never trusted a dealership until now

The last place I ever expected to find genuine, caring people was at a car dealership. I am not an easy customer and I was beyond impressed with their integrity and outstanding service. Mike Bryson was unlike your typical salesperson. He was low pressure, patient and just an all around really good guy. I will be a repeat customer.

Perfect!

I would have never thought it could have been so quick and easy to lease a new car until my husband and I meet Mike Bryson with Ganley Subaru. Mike was Great, we definitely will be back at the end of our lease to get another car from you.Thanks,Richard & Danielle Niro

A Resonating Experience

For no particular reason, Subaru of Bedford was probably the 4th or 5th stop for me during my frustrating car shopping journey. I was fortunate to get linked up with Mike Bryson as I feel that I not only walked away with my dream car, but also a friend. Mike is by far the most enthusiastic, friendly, and low pressure salesman I've ever encountered and for that, I truly feel he's an asset to the industry. It honestly didn't even feel like I was there buying a car. I've been to a lot of dealerships over the past 10 years and this has been the best experience by far. They've gained a life long customer.

Mike bryson

From start to finish, mike was great!He wasn't too pushy and took the time to see what I would be happy with! I love my car and really like how Mike made sure of that!

Super Mike Bryson Faster than a speeding bullet.

He should be wearing a cape. This red head cape crusader ran all over showing me all the Outbacks I was interested in. He was very helpful, this is the third Subaru I have purchased in just about as many years. Excellent Cars. Two Thumbs Up Mike..Jan

Mike put me in the car I wanted

Mike is absolutely the best to work with when looking for a new car. Mike is a fun, high-energy person and a knowledgeable salesman who believes in a low-pressure approach to sales. He truly feels that his customers are like family

Mike was great!

Mike did a great job convincing me that the Forester was the right car for me. He was extremely knowledgeable about the entire product line and made sure all my questions and concerns were answered. Best of all, he was very low key and fun so it actually made it a pleasant experience. I know that I will be able to call on him with anything I may need. Thanks Mike!

Mike makes car buying FUN!!!!!

In an effort to find a worthy vehicle I happened upon Ganley Subaru of Bedford. Defeated from a day of looking at Toyota Camrys with the horsepower of a craftsman lawnmower I was uplifted to have met Mike Bryson and the WRX. He is unlike any car salesman I have ever met before. He immediately felt like a friend and was brave enough to let me test drive one of his cars. It was a fun experience. At no time did I feel any pressure. In fact it took a good number of years and repeat visits before I was finally ready to purchase, but each time I came back Mike gave me his full attention and wonderful customer service. Mike made the entire process comfortable and enjoyable. He was always available to answer any questions and couldn't have made the car buying process any easier. I truly felt that Mike had my best interests at heart. He went above and beyond to make sure I had all the information I needed even when it meant staying after closing time to finish personally showing me my new car's features. I recommended him to my in-laws who also purchased a car through him. I guarantee that if my family is ever in the market for another new vehicle we will be coming back to work with Mike and Subaru.

Our favorite "Ginger"

My wife and I love working with Mike. We just took delivery of our 3rd Subaru from Mike and Ganley Subaru. Mike is a joy to work with, he is easygoing and low pressure. Give yourself a treat and lookup Mike Bryson for your next Subaru.

Great Service

Great communication and follow up. The car was clean and ready at the scheduled time. The buying process was quick and everyone was very helpful. A great overall experience.

Great Experience again!!

This is the second VW we have bought through Bryson and I never even considered going to anyone else. Even though he is at Subaru now, he took care of every last detail at VW. He kept me updated from the initial visit to final delivery and pickup. I honestly could not have asked for a more hassle free experience buying a new car. If you are looking for a new Subaru, or any other car brand from Ganley Bedford, go through Bryson. You could not ask for a better guy and a more hassle free car purchase.

The Force is strong with this one!!!

Never before has the car buying process been such an enjoyable, and even fun experience as it has been with Mike Bryson. From the time I met him, I felt as though I was just talking to one of my best friends, rather than a sales person. Never before have I met a sales person so willing to go out of his way to make his customers happy. I will continue to come back to Mike for my cars, and refer everyone I can to him. as long as he is there to sell them to me.

My favorite red head!!

Mike Bryson is the MAN. He makes car buying FUN. His attention to detail, enthusiasm and genuine concern for his customers is unsurpassed. He is very skilled at finding the best deal that fits in our budget. Mike is a no pressure salesman who treats/respects us like family! We are now forever customers of Ganley Subaru, but specifically, Mike Bryson!

Jedi Master!!!

A friend of a friend recommended going to Mike Bryson when I was looking for a new WRX, I'm glad he did.I have bought several cars over the years, and Mike is by far the best salesman I have ever dealt with. Knowledgeable and enthusiastic about the product, extremely friendly, and no pressure at all. I normally don't do these reviews, but this car buying experience was so positive. I had to say something. You don't find folks like him just anywhere. I have nothing but positive things to say about the dealer in general. Ganley of Bedford is several miles from my home, with no less than 5 other Subaru dealers closer to me. I'm glad I made the drive, and will continue to do so for my services.

Awesome Red Head!

We are so glad to have met Mike! He makes our car buying/leasing experience a breeze. We have gotten three cars from him and have even recommended our friends! Great job and we will be back! Love that he is so easy to deal with and always available., treats us like family!Thanks Mike!

MIKE BRYSON IS A ROCK STAR!!!

I was in the market for a car and my daughter suggested that I contact Mike who sold her a car in 2010,That was the best suggestion I have received. After meeting Mike, he made me very at ease and made the car buying experience a pleasant and actually fun experience. Mike is a wonderful down to earth person and loves what he does, and it shows. I will never buy another care from anyone other than Mike Bryson at Ganely Subaru in Bedford.

Mike is amazingly awesome!!!

New to Subaru but because of Mike's amazing customer service I will be with Subaru forever!! It was literally the easiest experience I have ever had with a car dealership and salesman!! 100% recommend to anyone!!! Just make sure you talk to Mike Bryson!!!

Mike is the best!

Working with Mike Bryson is always a great experience. Buying a car is usually a very stressful experience but Mike's no-pressure approach makes the process easy. Mike is also always accommodating to my family who always enjoy seeing him.

Bloody rude arrogant man insulted my mother.

I am very upset with this Ganley location, as well as most. To be brief, I visited last week to look at a vehicle. I did not make an appointment to view the car but showed up. I am upset with my visit and I have, unfortunately, been through two cars in two years and looking for my third. I brought my mother since i am very passive and likely to get ripped off (Ganley will if you let them) and we spoke with a Ken. His personality was a little off putting but it was tolerable . Ken and my mother spoke and then when she stepped away to use the bathroom he made some comments about her. That is not alright with me. He was also making comments to the salesman next to him and was 'busting his xxxxx.' You are busting your professionalism you fool. If I wanted to have a sports bar mentality, i would see what is available at Harry Buffalo. I visited several dealerships test driving cars in the last few weeks trying to get a new car before I return to school and I got quoted all over. I visited two Ganley dealerships (Subaru [this dump] and Chevy) and I got 10k and 11k, where my average was around 15k elsewhere. I was told by Ken that the check engine light was on. I cannot say if it was or not but I have been driving that car everyday since I got it a year ago, and I have never seen it come on. I know all the lights illuminate for a second when you first start a GM vehicle but they do not stay on unless there is a issue and the driver command would prompt an issue. You can use whatever tactic you want to rip us off, that is fine, some salesmen are those you would give a christmas card to and some places like this you give the bird to as you drive by in a car you bought from someone else. This is a bird. You don't make comments about someone's mother. I have a hard time understanding where you can come off with that and think you are going to sell a $30,000 vehicle. I would say wholehearted avoid Ganley, Spitzer, and Serpentini and you will find bliss in life. The Manager Freeman is useless as he does not get back to you, I sent him an email two weeks ago hoping to work everything out, I received nothing. What sort of sap do they take us the customers as. Revolution. I would rather get E. Coli at Chipotle then shop here.

A most enjoyable experience, thanks to Mike!

After deciding to check out Subarus, an acquaintance who was previously employed at Ganley Subaru told me that when I go to ask for Mike Bryson. My husband & I went planning to just look at and test-drive an Outback. We met Mike, & from the get-go he made us feel completely comfortable. He's a very easy-going, personable guy who likes to laugh & absolutely makes you feel like he could be your buddy! (He even gave me a fist bump when I knew about Superman's Bizarro World! ; ) Absolutely no high pressure sales pitch or tactics from this guy, & he genuinely believes in the cars he sells. We did end up buying a new Outback that very same day & when we went to pick it up I gave Mike my heartfelt thanks for making the whole experience easy AND a lot of fun! (he didn't even have to use a Jedi mind trick on me to convince me that I definitely wanted an Subaru! ; ) I plan on driving my Outback for a lot of years, & hope that if I choose to purchase another Subaru as my next car, Mike will be there to help us out again!

Second Subaru from Mike

I am very pleased with my experience and service from Ganley Bedford! Mike Bryson has sold me yet another Subaru. Mike has a wonderful up beat attitude, and he is never pushy! Overall a great experience.

Mike Bryson ROCKS!!

Recently got my second Subaru with the sales expertise of Mike Bryson. He's totally chill and no pressure..really makes you feel like more a friend than customer. He's honest, knowledgeable about the vehicles, and makes an excellent "babysitter" while filling out paperwork. He can match any 5-year old's ability to shovel in handfuls of popcorn and juice boxes! I <3 my Subaru & my Subaru sales dude

Mike Bryson is awesome

I met Mike many years ago and liked him so much with his low pressure sales approach and fun loving spirit that my brother and mother ended up biying cars from him too. Now 9 years later, even though he is 45 minutes away ( we have another subaru dealer 5 minutes from our house) we travelled to buy from Mike because he is trustworthy and knowledgeable and gets you the best deal. He treats us like family.

Mike Bryson --- he's simply the best!!

I have been sold on Mike Bryson from the time I first met him years ago and consequently, have just recently leased another Subaru from him.Mike is hard-working, extremely knowledgeable, and has a low-pressure approach to sales that is refreshing/unique. He always takes the time to patiently answer all of my questions and he also has a special way of making me feel like family. Furthermore, Mike's enthusiasm and belief in the Subaru product is both impressive and contagious! I think so highly of Mike that I have had my parents and sister come into the dealership and meet with him as well. Of course, they now lease their cars from Mike as well!

Fourth Family Subaru.. why go anywhere else?

Among the six drivers in our household (including college and high school students), we meet the driving needs with now four Subaru vehicles purchased from Mike Bryson at Ganley Subaru. I come to him, get the straight talk about each model. The guy's depth of knowledge is incredible. So start with a quality product and then a local expert who knows it in and out. That makes it really hard to go anywhere else. Two Forresters, one Outback and Legacy in a pear tree. Thank you Mike and team!

Can't Imagine Dealing with Anyone Else

Mike Bryan is an awesome salesman and a pleasure to work with. He is honest, hard-working, and makes the process fun. Mike knows everything there is to know about Subaru's, and he really understands the needs of his customers. This most recent experience was my second time leasing a car through Mike, and I can't imagine not working with him again in the future.

A Genuine Car Buying Experience-Return Customer

Mike Bryson is the only car salesman I have ever trusted. I worked with him a few years ago when I purchased a Jetta- and decided it was time to upgrade to an SUV and just leased my Forester 2 weeks ago. As soon as I decided to trade in the Jetta I contacted Mike. I liked him because he wasn't pushy, he seemed very genuine and he followed up with me several times over the years. The first time I met him my friend and I told him we should all grab beers together because we had so much fun working with him. This time was no different. Mike, along with the financing staff and managers were great to work with. I didn't feel like I had to haggle with them- I told them what I could afford and they made it work. I told Mike this last time that I hope he stays in the car sales business as long as I am buying cars because I don't want to have to work with anyone else. He has already followed up with me several times to make sure things are going well with my new wheels!I highly recommend Mike and the Ganley Subaru staff!-Rachele S.

"The Man"

I have been purchasing VW with Mike since 2006 and I will not buy a vehicle from anyone else. I have trusted this man for years. His honesty and integrity it what I value most. Even though I dont buy a car every year I still speak to this young man ever couple months to say hello, how is life, how is the family and how is the car doing. Its crazy I know when Mikes birthday is and I dont even know when some of my own co- workers birthdays are. Mike truly has my best interest at heart and Ganleys. I wish we all had a few Mike Brysons that worked for us. Thanks for all you do Mike and heres to many more new cars. Happy 2016 and I love my NEW CC!! Wendee Holcomb

Bryson knows his stuff & gets the job done!!

I came back to Mike when I was ready to lease a new car because the 1st experience was great. He's helpful, kind and will work hard to satisfy his customers. I felt like family to him & Jenn

The Force is strong with this one.

Mike was fabulous to work with! Not only did he provide me with a ton of information that helped me find the exact right car for me, but he seems to actually ENJOY the work that he does. He is personable and fun, and his approach to sales is honest and low pressure. I had such a good buying experience that my husband returned to the dealership less than a week later to purchase a new Subaru from Mike, too!

Best car buying experince I've ever had.

Mike Bryson is awesome. Laid back, great personality and no pressure. Very knowledgeable of vehicle. He treated me like family. Best car buying experience I've ever had!!

The best salesman ever

I've dealt with Joe Walker for over a decade at a couple different dealers and he has always been honest and attentive. The combination of Joe And Ganley is a win-win situation. I would recommend them to anyone searching for a new or used vehicle.

GREAT experience leasing my new car!

Not only did I have a great experience leasing my car with Mike Bryson, I also got great advice on which comic to get as a gift for my son, how to use essential oils to stay healthy, and I learned lots of Star Wars trivia, just in time for the new movie! (It was a very productive morning!!) Mike took the pressure out of car-hunting and made the experience actually fun. If you are looking for a car, I would highly recommend going to see Bryson.

Bryson is the BEST!!!

Mike Bryson is the best sales man I have ever dealt with. My wife and I now have done multiple deals with him. We've also sent people to him for their purchases as well. I never want to deal with anyone else. He is really a great person and makes you feel like family when you go in.

Didn't even test drive!

Salesman was so good I did not even have to test drive the car!! Told him what I wanted and he got it for me. Excellent experience! LOVE the car!

excellent and professional

I went to buy used Toyota Highlander. Great Environment and very friendly. Brittany was very professional and answered all my questions. I will buy my next car again from Ganley Subaru.

"REDHEAD MIKE" used the FORCE get me in a vehicle !!!!

Mike and "The Force" (Jenn and Debbie) worked extremely hard to find me a Used Car that I was comfortable with both physically and financially. I am not a little guy and my credit was pretty bad, but Mike was able to find a nice care that I felt good driving and could afford. I was at the dealership two different times. When I went back the 2nd time, even though Mike's back was acting up, he still took me on a couple of different test drives. We came across a car that was perfect for me. I really believe that Mike was just as if not happier than me that we were able to find this car for me. I am a repeat customer with Mike and he also can add my sister and niece as very HAPPY REPEAT CUSTOMERS... I have told anyone that would listen to me, GO SEE READHEAD MIKE at Ganley Subaru of Bedford.Thanks again to Mike and his Force.....

Great environment

Great first time experience and I'm very happy with how things turned out . Went in looking for a certain car and came out with a better vehicle.

Subaru Guru The best in your Dealership!!

This is the second deal I have had with Mike. His personality is excellent. He is outgoing and not pushy, He states the specifics and lets you make your decision. The fist car I bought from him was an excellent experience also. I really did not know Mike, but that changed after about 5 minutes with him. He is outgoing and takes time to find out about your interests before he tells you about himself. He is knowledgeable about all things Subaru which is a great asset to your business. He spent a lot time with me showing me how all the Starlink works way after the dealership had closed. I would give him more stars but you only offer 5. Mike Bryson is the Man!!!

Mike Bryson, makes the car buying experience enjoyable.

If you want a car and in my case a Subaru then go see Mike Bryson. I haven't bought a car from another dealer since 1992 but my search for the right Subaru led me to Mike at Ganley Subaru of Bedford. I came in late with no appointment and even 1 hour before closing Mike was still bouncing around the place with energy. I waited for Mike a a few minutes and the rest of the staff there were very courteous offering me and my daughter water and refreshments. I left that night before making a deal but as promised Mike worked on it the next morning until he had the deal I wanted. I came back and got the car I'd wanted. Mike never pressure, he only worked hard to get me exactly what I wanted. He felt like a friend instantly. Mike is a fantastic person. I recommend anyone who goes to Ganley sees Mike Bryson.

Bryson is a Jedi Master!!!!!!

Mike is awesome (and so is his display case). He helped us not only get into a car when we needed, but get into a great car. He's great to talk with. This was our first experience with him, but it won't be the last.

Extraordinary car buying experience with Mike

Mike is a fun,high energy red head and a knowledgeable salesman who believes in a low pressure approach to sales. He truly feels and treats his customers like family! It was my first purchase from Mike, he came highly recommended from a friend and did not disappoint.

Bryson is Awesome

Mike is a fun, high-energy red-head and a knowledgeable salesman who believes in a low-pressure approach to sales. He truly feels that his customers are like family.I have bought 4 Subaru's from Mike and won't go anywhere else!!! He has always given me a great deal with great service.

Mike Bryson

I have bought two cars from Mike and have sent several coworkers and friends to him. Outstanding person, which makes him the only person I will buy cars from in the future.

Amazing customer service!

Mike Bryson is an amazing low pressure salesman. He truly is looking out for your best interest and not just selling a vehicle. Mike was a pleasure to deal with and I would highly recommend anybody looking for a new car to him. He made the whole process seem like a breeze and explained everything about my Legacy in great detail and made sure I understood how everything worked before I left. And now I'm driving a brand new Subaru Legacy which is by far the best vehicle I've ever had. Thanks Mike for everything!!!

Amazing sales, service and personality

Mike Bryson is one of the most kind and "no pressure" car salesman I've ever met. My wife and I had an all around excellent experience. I was recommended to Mike by a friend and was told he's simply a great guy and that's an understatement. I have already sent his information to a few friends and family.

Highly Recommended

This was my first time buying a car and it couldn't have been better. I would highly recommend Mike and would definitely go back!

The people make the dealership

I've bought 3 cars from Mike Bryson. There is no other car salesman I would go to. Period. Even if I didn't buy a Subaru (perish the thought as I love mine) I would still buy the car from Mike. No pressure, no B.S., honest and up front. Even if I don't like the answer, Mike will tell it the way it is. Always gotten a fair price and he works to find exactly what I'm looking for and the price near where I want it. He even searched for a few weeks just to get the right color/option package on the Legacy I bought last year. Great guy, easy to talk to. Worth a visit if you're looking for a car.

3 vehicles and counting

I've bought 3 cars off of Mike and I'm really not to fond of the manager, who's name starts with J and ends with eremy, or the dealership itself, but I trust Mike not to railroad me. Mike probably needs to be on a high dosage of Ritalin, but he's a genuine kind hearted guy and does everything he can to live up to his promises. I think Mike should win any and all contests available. Seriously, keep this guy happy because the talent pool is pretty shallow at Ganley Bedford. Bryson for sales manager!

Best experience buying a car!

We are elderly, ok old, and have been around the block with car salemen. We learned right away Mike knew the car we were interested in front to back. He answered every question and added more information than we asked for. He demonstrated, checked car stickers for us, consulted people around the dealership and made sure we were happy with our first brand new Subaru. It won't be our last. We are just returning from a trip where the computer-assisted steering prevented a rollover so we were VERY happy about that. Thank you Mike and thank you Subaru!

No one can beat Mike

Mike spent time with us going over the Legacy on the initial visit. We were able to test drive the car overnight and by the morning I was sold! Low pressure & extremely knowledgeable, absolutely no one can beat Mike. Mike has fielded post sales calls regarding the car and other automobiles and was always enthusiastic and quick to help.

Mike Bryson...professional

After running around to different dealers and much research, it was a real pleasure to deal with Mike Bryson at Ganley Subaru of Bedford. Easy going, highly knowledgeable, and completely honest. The kind of person you want as a neighbor. He listened and provided great advice on all the facets of buying or leasing a car. He left it totally up to you after a clear explanation of options. Honest on pricing, honest on choices. Left you very relaxed and confident that you were in the right place with the right person. And it sure doesn't hurt to run into a person with a good sense of humor when you are a little anxious about buying a new car. When the decision was made on my Outback...the process was expedient and friendly. This was a much better experience than I had hoped for.

Great Salesman but even a better Person!

We have now purchased 2 Subaru's from Mike. Over the past 5 years he has always been available to answer questions, take us out on test rides and just meet for lunch. Like others have said he is HIGH energy! We really appreciate his ability to listen to our needs of a car and help us find one that meets those demands. We look forward to working with Mike the next time we need a new Subaru!

Bryson is Best

Mike Bryson is a rare find. He is, by far, the most genuine salesperson you'll ever deal with. He's honest and energetic, and he has a passion for his work that shows in all that he does. He takes the angst out of the car buying process by providing his customers with all they need to make a smart decision, and he does that in a very low-pressure way. He makes the process FUN! He really does care about his customers. I send all my people his way - he's the red head with the smile!

Bryson is AWESOME!

Best car salesman ever! He isn't pushy like all other car salesman and he definitely knows what he is talking about. He was able to get me over blue book value for my tade in and still get me an awesome deal on a new car. They didn't have the exact car that I wanted on the lot, but he took the time to search and found one at a nearby dealership that was ready for pickup the next day! Definitely recommend! Their technician Cody also helped explain all of the features of the car which was a definite plus!

Mike Bryson - makes car buying fun!

Typically when you think of car buying, you dread the experience of dealing with high pressure sales people. It is quite the opposite experience buying from Mike! He was very engaged with us through the process but not in a way that made you roll your eyes! I also felt he went above and beyond to entertain my 4 year old daughter....who obviously didn't want to spend a Saturday sitting at a dealership! I would definitely work with Mike again; he goes above and beyond to make you feel like he's your only customer!

Mike Bryson is the best!

Mike is a great salesman to work with because he is and honest and genuine person! He was fun to work with as well as sincere and patient. Very knowledgeable and passionate about the cars he sells. Would definitely recommend him to others. I had a choice of closer dealerships but chose this one mostly because of Mike!

A true jedi

When I came to Mike I was in a tight pinch. I just got a new job and my old car bit the dust . He spent hours with me makeing sure I was able to leave that day with my new car . He saved me like a Jedi knight would . and he continues to help with updates on sales and and service packages . I recomened any one looking for a car to take the time to talk to him . his energetic upbeat happiness as well as his dedication to making the best deal will make the car shopping grind one of the best moments of your life . Thanks for all your help Mike I can't wait to come back for another car!

7 cars and counting from Mike

My husband and I have been Mike's customers since the Ellicott Shaker days. He's like a brother to us. We love his since of humor, his stories and ability to make car buying fun. We don't even go to other dealers anymore.

Fun & Relaxed

Mike is a fun, high-energy red-head and a knowledgeable salesman who believes in a low-pressure approach to sales. I never once felt pressured to buy a car and have ended up purchasing two from him!

Mike Bryson makes it easy!

I found Mike Bryson to be both personable, professional and likeable. He made my experience looking for a vehicle very easy. I really appreciated his non-pressured approach, yet he was very accessible. I have recommended Mike to at least half a dozen people who were looking to buy a Subaru, and will continue to do so.

Mike owns it!

My family has bought numerous cars now from Mike and each time he takes his time, is always willing to go the extra mile and will bend over backwards to make you feel special. He is fun, energetic, extremely knowledgeable, and makes the whole car buying experience a memorable one. I look forward to the next car purchase and would not even consider anyone other than Mike.

You'll like Mike

We've bought several cars from Mike, and he always treats us well. He is straightforward, honest, low pressure, yet energetic. No BS, no games.

Mike Bryson makes the experience

From the first moment he introduces himself you know you are in for an experiance. He is energetic and extremely knowledgeable and is willing to take time and show you everything you would ever need to know about. He brings a fun twist to car buying that takes the stress out of the whole experience. He won't pressure you he wants you to be happy with your choice. He's more like dealing with family then a pushy guy looking for his next commision.

Mike is the best

Mike is awesome. He is kind, funny, genuine as they come, and incredibly knowledgeable. You will feel like you have known him your whole life. He has gone the extra mile every single time I've asked for or needed anything. I bought my first Subaru with him, and plan to go right back to Mike for the next one! :-)

Bryson: defying the "salesman" stereotype

Everything you believe and fear a car salesman to be; Mike Bryson will redefine. As a single mom, I didn't need to drag along my dad or a guy pal to help me feel "protected" from some expected manipulation based on my lack of knowledge. In fact, I left the dealership feeling confident, informed, proud, EXCITED and with the vehicle of my dreams! I LOVE my Subaru and my new "family". I don't use the word "family" loosely; family will always have your back and that is how I feel about TEAM Bryson (Mike & Jenn)!

Excellent Salesperson

Mike Bryson is a personable salesman who educated me on the features of the Forester and persuaded me to buy it without using high pressure tactics. He also made himself available to answer questions after the sale. I would recommend him to other potential Subaru buyers.

Mike Bryson is the BEST

Mike Bryson is truly amazing. He is definitely not the stereotypical car salesman. Our conversations are more like friend to friend instead of salesman to customer. Hes a great listener, and pays attention to your needs and wants and then comes up with a vehicle recommendation thats a perfect fit. His product knowledge is immense and his attention to detail is great. Ive just began my fourth lease via Mike through Ganley Subaru. The transaction went smoothly and I was, once again very satisfied. Mike took the time to show me everything about my 2015 Legacy, such that I almost felt that I didnt need to read the car manual.Because of his courteous and professional manner, I would highly recommend Mike Bryson and Ganley Subaru to any person looking for a new Subaru.

Mike is awesome!!!

I am a sales professional myself, so I can get a good read on people during the process. When dealing with Mike I felt like I was dealing with a long lost friend even though I had never met him before. He made me very comfortable in the whole process and found the perfect solution for me. I will be recommending all of my friends to see him when they are looking to buy and I for sure will be seeing him again when I am ready to buy again. I love the car too!!!

Mike Bryson makes car-buying enjoyable

Mike is by far the most knowledgable, genuine, honest, good-natured salesperson I've had the pleasure to know. He made selecting & purchasing my new Subaru a breeze and has taken care of all my questions and car needs since the sale. I will send my friends to Mike & will buy only from him in the future!

Highly Recommend Mike Bryson!

We have driven 3 Suburus so far and Mike has been our salesman on all 3. He makes the process fun with no pressure while being thoroughly knowledgable and he goes above and beyond to make sure that all of our questions are answered. Mike has raised the bar so high in terms of customer service, we recommend him to everyone we know who is looking for a car. We actually look forward to dealing with him because he treats us like we are family.

Great experience !

I was set on the car I wanted and Mike knew everything about the car and was the best salesman. He was attentive and helped me get the car as quickly as possible. Mike Bryson is a great person!

Mike Bryson is honest, knowledgeable...and fun!

Subaru brought us to the dealership (although there are others), but Mike Bryson brought us back. We have leased two Subarus and purchased a Rogue, and continue to recommend Mike to our friends and family. He genuinely cares and makes the process seamless. HE makes the difference

Mike Bryson gets it done

I've purchased 3 Subaru's from Mike and have had several friends do the same on my recommendation. Mike puts my best interests above his and the dealerships every time. He always takes care of me without fail.

Mike Bryson is AWESOME

Mike and Jeremy made buying my first Subaru an incredible experience. Mike may be the single most knowledgeable Subaru salesman in the history of the automotive industry! He has a unique combination knowledge, passion and integrity. Subaru and Ganley are fortunate to have him as an employee.

Icing on the cake

I was pretty settled on the car I wanted but the recommendation of a few friends led us directly to Mike Bryson for finding and finalizing the deal. Mike made sure that it was the car I wanted (after securing it for us via a phone call) and took a lot of time and care to make sure I knew about the various amenities included. He is high energy, personable and very knowledgeable, which made the experience of buying my new car (first time ever) even more exciting and enjoyable. I expect my new Outback to last for a long time, but if I ever need a new car, or know someone else who does, Mike will be the first recommendation I give. I will add, the environment (culture) at the Bedford Subaru dealership was superb in general. The entire staff demonstrated professionalism and friendliness throughout. Thank you for a great experience!!suzyh

Awesome Sauce

Mike is a fun, high-energy red-head and a knowledgeable salesman who believes in a low-pressure approach to sales. He truly feels that his customers are like familyMike is high spirited and energetic! Definitely felt no pressure and he answered every question I had with a smile! He really made me feel right at home; I left feeling confident that I made one of the best sales decisions ever!

Great

Mike was great and a lot of fun to work with. He had a lot of knowledge about all the different vehicles. He answered all my questions and really worked hard to get me what I wanted. I learned a lot about Subaru. I had a friend with me and Mike worked with both of us. We both ended up buying new Subarus! I would definitely recommend Mike to anyone.

Repeat customer

My sister purchased her car here and sent me here for my lease! I have been very impressed ever since. I am on my 2nd lease now and I have no plans on changing! I will also be looking for Mike he was amazing!

Great

I bought my first Subaru from Mike Bryson 5 years ago. My first experience with Mike was pretty good. He listen to everything I needed and wanted in the car. He showed me everything without a hassle. He got me the car I was looking for and gave me the best deal he could. When was time to look for a new car I was not sure what I wanted so I went looking around. I did not get the same experience as I did from anyone other than Mike Bryson. He is an awesome down to earth guy and he only wants to make his customers happy. He honestly is a great guy and his assistant Jennifer is a great addition. You both make a great team. Thank you for everything Mike and Jennifer

Loyalty goes both ways!

Mike Bryson is a fantastic salesman, and more importantly, a genuine guy. He really cares, gives of his time and of himself to make the customer happy, shares information that is exact and reliable, and never tries to push you to buy anything you really do not want. He is always warm, knowledgeable, fun, upbeat no matter what, and he is an all-around interesting guy. I absolutely recommend people to seek him out and have him as their car guy!

Visit the leprechaun and let him share his magic...

Mike Bryson is the best sales person I have ever had. He is completely willing and ready to help you compare cars and get exactly what you need. I have recommended him many times and will continue to do so. He also does not stop taking care of you when the sale is done.

Mike is Great!

I looked up Mike from advice from a friend and I wasn't disappointed. Mike is a low pressure guy and he lets the cars sell themselves. He probably has the easiest job in the world. His approach and ensuing discussions were very pleasant and informative, and I would go back in a heartbeat when the time comes for an upgrade.

John Romeo is a Prince !

What a nice experience buying my last Subaru from John. He is knowledgeable, funny and does not pressure the sale. Great guy! I hope to be able to teach him to ski this winter if he would ever take a day off from work.

Mike Bryson Is AWESOME!

Fate intervened when I called into the dealership one Saturday morning which paired me with Mike. I can say after two purchases from this dealer I am always looking to find a way to come back and trade-up because of Mike. His sales technique is far from the cliche, stuffy, in-your-face, good cop bad cop drama that I have experienced with other salesmen. Being laid back, a straight shooter, and never pressuring to get a sale keeps me coming back and referring him as the man to see at Ganley Subaru. Mike will go the extra length to find the car you want...even put cherries on top! The little touches he does to make the whole car buying experience makes it easy to recommend him to others. With Mike you don't just buy a car but you make an honest friend that will be with you for the entirety you own the vehicle. When you are looking for the next car stop in and see Mike and bare witness to the personality that makes car buying a fun experience!

Wonderful, easy and no pressure

Working with Howard was a wonderful car buying experience. He understood what I wanted in a vehicle and went out of his way to locate my first choice. I'm very happy with my car buying experience and no pressure sales I would recommend Howard as your salesperson.

Honest, fair, and low pressure

Tom L. was able to help us find the perfect car. Our shopping experience was easy going and pleasurable because Tom is not a high pressure salesman. Tom was very knowledgable regarding our questions and really seemed like he was trying to help choose the right car for us instead of pushing us towards higher packaged models. He was also very patient with my requests and was easy to reach throughout the buying process. I would highly recommend Tom as your sales representative since he is personable and caring.

Honest,professional and attentive.

I met Lloyd unintentionally at the end of a long day. He showed us a couple of cars we were interested in and while we were deciding on a vehicle we saw one just coming out that caught our eye, Lloyd gave us a test drive we purchased the vehicle the same day! We were so satisfied with the service we received we insured him we will be returning to purchase another vehicle. Thank you Lloyd, we will recommend to all our friends and family.

Undecided on my experience

My first contact with the dealership was good, I found the vehicle I was interested on the Internet and talked to a sales person. We discussed the features we were interested in and was assured the car had them (i.e.. rain sensing wipers). During the test drive we questioned if the car was equipped with the rain sensing wipers and told yes. After reading the owners after purchase and inquiring with the dealership on this matter we were told this car does not come with rain sensing wipers, sorry. This car also has a DEF system and we were never told anything about this, the owners manual is vague and when inquiring with auto parts stores they do not know what we are talking about. We still do not know where to purchase this or how often it needs to be added.

Great sales staff!

Lloyd Henry has been great, I have purchased my last few cars with him and he is always a pleasure to work with and very professional!

bad service

bad service, RUDE financial person was not willing to work with me to find the right vehicle to meet my budget. just brushed me off as if I wasn't seriously looking.

Will not go anywhere else!

I have purchased multiple cars from Joe Walker and every time the experience is better. He is very patient and helpful and most of all NO PRESSURE! My sister-in-law and brother-in-law both had great experiences as well. I would highly recommend dealing with Joe when you are in the market for a new or used vehicle.

Awesome car buying experience

I thoroughly enjoyed my car buying experience, especially because of my salesman, Joe Walker! Joe was low pressure, professional, and overall an excellent salesman. I've never had such a positive car buying experience before thanks to Ganley Subaru in Bedford and Joe Walker. Highly recommended and I will return in the future!

09 Subaru legacy

people are polite and nice to work with. Pricing is fair.

Subaru forester

Purchased and service my vehicle at Ganley Subaru of Bedford and had a great overall experience

Subaru Forester

Good explanation of needed repair and haven't felt like I am being ups old unnecessary services

Subaru Forester

Have had a good experience with service and buying a vehicle. Some thing to work on would be communication with service appointments.

Service review

Overall have had a good experience at this dealership

Great Service & Good Cars.

I buy my use car here and everything is exactly like the description. And clean and nice, better that I imagination. I recommend to do business here. Good price and quality product.

Service review

Called and got same day service . Quick fast and very nice to deal with. They do not push products

We Would Buy a Car from the Again

It is hard to imagine buying a car as being fun but that is what we experienced when purchasing our 2015 Subaru Forester from Dennis and Janet at Ganley Subaru of Bedford. When we were quickly greeted when we entered the dealership and after a short talk with Dennis about what we were looking for in a car we went for a test drive with Janet. She spent a great deal of time explaining the features and instruments of the car, especially the safety features. After returning to the showroom Dennis gave us a competitive trade-in allowance for our old car and clearly explained the price of the Forester, which was also a fair price based on our research on the Internet. When we picked up the car Janet again spent time with us on the features of the car and we were also introduced to the service personnel at Ganley Subaru. Janet also called our insurance company to make sure they had all the information necessary to change our coverage.Both Dennis and Janet were more concerned that we understood the quality and safety features of the car than making a sales. We never felt pressured to buy the car which is something we have experienced in past purchases.

So happy with my Outback! Thank you Joe Walker!

This is the third car that I have purchased from Joe Walker. Each time he has been more than willing to talk me through my decision, which took me quite a while, needless to say he was extremely patient. He is knowledgeable, experienced and a lot of fun to work with. I have purchased 2 VWs from him and I just purchased a Subaru Outback. Love how personal he is, even contacted me the day after I purchased my car to see how I liked it and to see if I had any questions!

Unless you're there for warranty-related service...

Unless you're there for warranty-related service (i.e. free service), I would take your car somewhere else. While the staff are generally polite, their competence leaves a lot to be desired. I've taken my car here for over 2.5 years, mainly because it's the only Subaru shop in town. It's more expensive than your average corner mechanic, but I figured it's worth it for the technicians' specialized knowledge about my car. Plus, it has all the perks of any dealership shop: a comfortable lounge with desks and wifi, a snack bar, free coffee, and complimentary loaner cars and shuttle service to get you on your way while your car is be worked on.But of all the numerous times I've taken my car there (probably once every three months or so), I can count on one hand the times that they HAVEN'T somehow screwed something up. It's been anything from overcharging me (multiple times I was charged for parts put onto another customer's car and had to fight them about it--parts that don't even fit my model!), to breaking/losing another part of my car while doing some kind of repair (and lying about it), to misdiagnosing issues with the car, and they even lost my car keys one time when I came to pick it up--I had to wait for a week without my car while they looked for them, can you believe that?? And all I got was a "sorry about that." Another time, they told me my entire exhaust system would need to be replaced due to a rattling noise coming from the muffler, and they recommended I take it to Bubba's up the road to get the work done and save some money. After wasting 5 hours of my life waiting at Bubba's (which, by the way, is great shop, but it is first-come first served so there is often a line), I found out that there in fact was no issue with the system, and instead a Subaru technician HAD LEFT A TOOL SITTING ON TOP OF THE MUFFLER the last time they worked on my car and that's what was causing the noise. When I took the tool back to the dealership and politely expressed my frustration, I didn't even get a "sorry" this time. There are numerous other examples of them telling me I need some big expensive work done on the car, but each time I've taken it elsewhere for a second opinion, I've been told the opposite it true. I seldom leave without the sinking feeling that I just got screwed.Worse, every time I go there, it seems like they have a completely new staff in the service department, so I can't even feel like I've built a relationship with the technicians because I don't see the same one twice. Considering that Ganley charges customers nearly double for repair work that could otherwise be done at an independent or franchise shop, I'm very dissatisfied. You're better off going elsewhere if you want a professional, reasonably priced, and hassle-free experience.

While our sales associate Shannon was very pleasant and...

While our sales associate Shannon was very pleasant and knowledgable, my wife and I were disappointed doubly by our experience at Ganley Subaru of Bedford. 1. Only one of the two cars we arranged to see was available. 2. There was no flexibility shown on the listed price of the vehicle, despite a better deal in the Cleveland area (Adventure Subaru) on the same model and trim of the car BY MORE THAN $1,200; the Sales Manager indicated that being a distant #2 on that make/model in the immediate area was just fine by him. No counter-offer was even made in light of the admittedly better deal and we were given no reason not to pursue a vehicle elsewhere.************************************************************************************************************************************************************************************Updated 1/30/14I promptly received a response to my original review and the dealership sought to make a different impression on my wife and I. Although still relatively firm on their pricing, everyone we worked with was extremely polite and management was straightforward in negotiating the purchase, trade, and loan rate. We now drive a car from Ganley Subaru of Bedford, a dealership that strives to make a great impression (even if it happens to be the second time around).

joe walker was the best salesman i have ever dealt with....

joe walker was the best salesman i have ever dealt with. He should be commended for his professionalism. I would buy from him anytime.good job joe!

Frank was great to work with - honest, fair and very...

Frank was great to work with - honest, fair and very little "haggling". He was able to negotiate a workable price quickly. Car (2008) was very clean - like new. Very pleased with purchase.