My 1st CRV.....
Patrick Feliciotto was most helpful and accommodating when I purchased my first Honda CRY. I will definitely purchase another one from Friendly and especially from Patrick, he made the experience amazing and is beyond professional. He answered all my questions I had and the process was simple and took no time at all.
purchase of my 2014 honda
i had an excellent experience buying my certified 2014 cr-v from friendly honda.the people are awesome.everyone knew their jobs and this made it a great and memorable time.
Thanks Ron for a great experience!!
Overall great experience. Would definitely go back for my next vehicle.
Great Experience
Nothing but great things to say about this place. Good deal on a certified CR-V, excellent customer service, and all around super easy car buying experience. Thanks to Frank and the Friendly Honda team, we will be back for our next vehicle!
Easy Purchase
I hate the process of buying a new car but Friendly Honda and especially, Vladimir Papazov made the whole process easy and painless.I would definitely use them again for my car needs.
HIGHLY RECOMMEND FRIENDLY HONDA.
AS USUAL, I HAD AN AWESOME EXPERIENCE AT FRIENDLY HONDA. PAPA MBAYE, MY SALESMAN, TOOK AS MUCH TIME AS NEEDED TO EXPLAIN ALL THE FEATURES ON MY NEW C-RV TOURING. THERE WAS NO RUSHING THROUGH. JIM LIBUTTI, IN FINANCE, WAS EXTREMELY HELPFUL. FRIENDLY HONDA IS THE "ONLY" PLACE I WOULD GO. THANK YOU GUYS !!!!
AWESOME EXPERIENCE.
As usual, I had an awesome experience at Friendly Honda. Papa Mbaye, my salesman, took as much time as needed to explain all the features on my new C-RV Touring. There was no rushing through. Jim LiButti, in Finance, was extremely helpful. Friendly Honda is the "ONLY" place I would go. THANK YOU GUYS !!!!
Good experience
Scott Gregg is a asset to your company. He helped us every step of the way, making the whole process a good experience. We were pleased with every person that we talked with, during the purchase of our new car. On the scale of 1 to 10, we would give you a 15.
A woderful buying eperience
After a couple of weeks researching and looking at vehicles we stopped at Friendly Honda. Had we stopped there first we would have save a lot of time. A no brainer..we purchased our new car without any sales pressure. We found the vehicle , model and color we wanted. Thank you Friendly Honda.
A-one service
Rick made the whole process so easy with the knowledge of the product he is selling and pressure less sales techniques.The quality of the prep was excellent.
Great experience, easy purchase
Very easy to deal with. Brandy was great. Made buying a car very easy
I Found Just The Car I Was Looking For.
I visited several car dealerships looking for just the right car for just the right price. The salesman at the pre-owned dealership at Friendly Honda listened to what I was looking for and answered all of my questions. I was fortunate to find a car that had been purchased new and serviced before being traded in at the same dealership. The process from test drive to purchase was easy.
Friendly Honda was great!
Could not believe how quick and wonderful everything was! We were toward the end of our lease and my husband went in just to have the car checked and to see what our next step would be, the very next day we had a new car!! It was great! We dealt with Scott Gregg and Jim from finance and they were both wonderful, so helpful! A top notch experience....we will definitely be sticking with Honda!!
Pleasant experience
Dealing with Ron Alexander for the fourth time has proved exceptional as before. He takes the time to instruct you of the vehicle's nuances.
Worked hard for us to get a great deal, loan and vehicle.
We are very happy with the attention and service we received. Highly recommend the team at Friendly Honda they were very good to us K&E Johnson
I love friendly Honda!
I walked into the pre-owned department on Wednesday June 1, 2016 and by June 2, 2016 I drove out with a brand new pre-owned Accord. I love my car! The staff were great, friendly and courteous! Talking with Tom and Bruce was so easy!I knew what I wanted and they knew how to help me get it!
Chaz and Brian were pleasure
Chaz and Brian were a pleasure to work with it takes far too long to purchase a car, but the overall experience was good. When Chaz went over the crv with us he was very thorough and extremely helpful.
Very professional and helpful
Papa is great guy am glad that me and my wife both bought our cars from him very helpful young men and professional thankss i
Best dealership experience ever
They care about customer deeply. Price is very reasonable. As the name says, all the people there are very friendly. Highly recommend to people searching for good cars and good services.
Very helpful
Justin and Paul make the experience very easy. They are very helpful and easy to deal with. This is our fourth car with them. Highly recommend Friendly Honda.
Purchased New Honda Accord
Had the pleasure of dealing with Laura Sterling a second time to purchase my car. She is friendly, knowledgeable, professional and does not pressure you to make any decisions and helps you find exactly what you are looking for. She makes you feel like family!
Great new car buying experience
I recommend you see Chaz Goodman who is professional, courteous, very knowledgeable, and no pressure. I was trying to decide between the different models, and Chaz took his time to explain the features. I had very little paperwork to deal with as it was all taken care of by Chaz and Paul Hoffman. The car at delivery exceeded my expectations. Chaz showed me how all the features work and set up my phone to sync with the audio. I just Love my new Civic!!
Rick Studler is the best, very helpful. The car looked great
I have brought several Honda vehicles from friendly Honda and it been a great experience. Rick is very good and not pushy when conducting a sale. Very polite and courteous service to us.
My Experience with this Dealership
I have been looking for the perfect Honda CRV for about a year now. I finally found one. I have to say service from the time I walked in till I left was an absolute awesome experience. I told them which car I wanted. The salesman even took me for a test drive. Both Peter Arvanetes and Colin Obrien worked their magic for me. Would definitely recommend this dealership to friends and family. A very big thanks to both of them. I just love the SUV. Extremely Happy!!!!!
Great
Scott Gregg was very helpful, He took his time explaining all the cars features. The car looked great at delivery. The dealership was clean and in a good location.
Hrv purchase
I have purchased 5 Honda vehicles from Friendly Honda and they have all been a wonderful experience. My salesman this time was Papa and he was excellent to deal with. Thank you Friendly Honda.
Friendly Honda is a class act.
Friendly Honda sales and service provides polite, courteous service to us. My family has owned 11 Honda vehicles since 1990, the last 8 have been purchased at Friendly. We bypass our local dealershipto go to Friendly because of the quality of care we get there. They deal with problems when they arise and they go the distance to achieve customer satisfaction. We would and do recommend Friendly to others.
Better than amazing. Stupendous.
Go out and tell everyone you meet that there is only ONE place to buy a car... And THIS is the place. Better than friendly staff. Better than clean enviroment. Better than anything in my many, many years of car buying/leasing. From now on I'm ONLY going here. I recommend you do the same!
Pleasant & Friendly
Now I know why the dealership is called Friendly Honda. No hassle or pressure. Sales person, Rick Studler was very helpful. After a terrible experience at Healey Hyndai it was a pleasure to deal with Rick at Friendly.
Friendly Honda
We had a wonderful experience with Friendly Honda. We had to complete the transaction long distance as we were away for the winter. They were pleasant, helpful and efficient.
Although I didnt buy my car there, I would still recommend
As stated in the title of my review, I didn't purchase a car from Friendly but I would still recommend them. The service dept and sales department were extremely "friendly" and courteous. If you're looking for a pressure free buying experience, talk to Pat F. or Brian G. Not sure these guys want their full names out there.
Very satisfied with my new-used 3,745-mile 2015 Honda Pilot
Many thanks and kudos to [Papa Mbaye] for finding me this low-mileage, previously-leased, 'original' body-style 2015 Honda Pilot EX-L w/ Navigation. By the way, I also purchased my previous new-used 2011 Honda Pilot from Papa back in 2010. The man is amazing! He wants you to be completely satisfied. Absolutely, I would highly recommend that you go to Friendly Honda and ask for Papa Mbaye next time you're looking for a new or used vehicle. Thanks Papa!Also, many many thanks and kudos to the Friendly Honda service team, in particular, to [Jim Wargo] and [Veronica Sarles], and also to the rest of their service department for quickly taking care of the scratches I accidentally discovered a couple weeks after I took delivery of the vehicle. And they were so good about it... no push-back, they just wanted me and my wife to be completely satisfied customers. Very professional and courteous to say the least. So... yes, absolutely, I would highly recommend the Friendly Honda service team next time you have a problem or need service. Thanks guys! Joe Todaro
My experience was amazing
The reason for my rating his friendly Honda his the greatest..the person that I go to he was great he never stop until he makes us a deal..I would recommend any one to friendly honda..just saying to everyone at honda continue to do the great job u guys r doing..plus the gentlemen that help us out u where awesome..u guys desire very excellent
Amazing experience
My husband and I went into Friendly Honda on the hunt for a new used minivan... We had previously been to a different area dealership and had a very bad taste in our mouth. Upon arrival at Friendly Honda our experience started to change from bad to amazing, we were greeted with a friendly hello and offered beverages. Our sales rep Peter Arvanetes was helpful, knowledgeable, very kind and the number one quality honest from the get go. He helped us pick the van that suited our needs without any hassle. We now have a great minivan and next time a friend or family member is shopping plan to send them right to Peter! Without a doubt Friendly Honda is the way to go!
New car purchase.
This was our 13 Honda purchased at Friendly Honda in Poughkeepsie, NY. We keep returning because of the fair and friendly sales and service we had received since 1985. And will return Friendly again for our next Honda purchase.
Better than the last
I had a good experience this time around!! I enjoyed searching and choosing my new van!! Thank you frank!! Frank did go out of his way to make sure I had a good experience!!
Friendly Honda is the only place I go for new cars.
This is the third new Honda I have purchased at Friendly Honda. Rick Studler has sold me all three new cars and I have been extremely satisfied. I have had all my cars serviced by Friendly Honda. The whole team at Friendly really impresses me with their professionalism and the personal attention they give to me on each visit.
Great work
Great experience. They tried to meet my financial needs, without trying to sell to me cars beyond my means. Very helpful and not pushy. I would do that again. Special kudos goes to the financing team!
best ever
If anyone is going to buy a car from friendly please see Ann Marie, she is the best. I was treated like i was her son. everyone must see her if you are purchasing a car.
Honda did good :)
Although I was not please with Tom Pratt and his unprofessional ethics... I want to say Thank you to Mike Glenn and Jim Libutti for their professional courtesy and immediate response to my complaint. Thank you for exchanging my vehicle.
Everyone there were exceptional and professional!
I walked in there just to check out my options for a new car. The sales associate took the time to find out exactly what we wanted and needed rather than sell me to most expensive. I actually thought I needed a larger car but after we looked at the floor samples a smaller SUV was perfect for our needs. Everyone helped with the accessories that would be best for me and worked with me financially. That was so refreshing! I even went home to measure to make sure the car would fit in our garage because we had recently made a modification and the length was less than standard. I would tell all my friends to check out Friendly Honda before they bought anywhere else.
Very satisfied
I have to say that Patrick gave me the best experience I could have asked for! He went above and beyond by helping me put my car seat in the car, which wasn't easy. If anyone I know is looking for a new car I will be sure to give his card to them because of how great he was. Also James is Amanda inv sales manager, without his help I probably wouldn't have been able to walk out of there without a car.
Rick Studler is the best salesman ever !!! No pressure sale
I am very happy with my experience at Friendly Honda. Our salesman Rick was knowledgeable and very attentive to my needs. It was a pleasure doing business there.
Our 4th Honda Accord
This dealership stands up to it's name. The staff is always friendly and professional. Service is a breeze the advisors get you in listens to what you have to say and recommends the right service.Then I enjoy a cup of coffee and roam around the show room
Friendly means Friendly.. leasing my 2nd car
I worked with Justin Tomasulo, and my experience at Friendly Honda is always positive, and pleasant experience. The Sales Team is wonderful. I truly enjoy working with the sales Team. I drive from Brooklyn, NY, which is a two hour ride. But i would rather drive 2 hours to get that service then sit in our local deal and be schmoozed to buy a car. They are very honest and i have never been forced to buy a vehicle. I have never received that type of service at any Honda dealership in the Tri-State area. I would recommend the trip up to Friendly for positive buying experience.
My 1st Honda!
Patrick was outstanding in guiding me to my 1st Honda! He never pushed me to hurry my decision but was there with an answer for every question. I love my new HR-V so much that I want to drive all the time.
We keep coming back! Buying our 6th car at Friendly Honda.
Working with Peter Arvanetes was a pleasure. He was easy-going, personable, knowledgeable, and never hurried or pushed us in our decision. And after we found what we wanted, we were able to complete the purchase quickly and with ease. Peter took care of many details while Jim Libutti worked quickly and efficiently on the details of the financing. In one afternoon, everything was done - we appreciate this so much, since we needed a car ASAP. Thanks so much for everything!
First new car in 30 years
We were a little intimidated going into this as we felt very out of date. Well, there was nothing to worry about! Rick put us right at ease and made the entire process simple. We knew we wanted an Accord without too many bells and whistles and Rick found just the right car on your lot. Two days later he went over the whole car with us and we were off in our new car. Friendly Honda lives up to it's name! We will be back for the next car.
Salesman who listens to your needs
Carlos was an excellent sales associate. He listened to what we needed and what we did not and did not push us into a vehicle that we did not need. I we recommend him to anyone.
New Long Time Customer!
First of let me start by saying thank you to Tom Muff. I came into the dealership looking for a Honda Civic Si but had very little hope I would get one. I explained to Tom of my poor credit and usually that would make a sales rep not even care anymore because obviously the sale most likely would not happen. But Tom maintained a extremely professional attitude and even checked a found a Si that was $4000 less in price. Within 1 hour I was committed to purchasing a vehicle. My first car I bought at another dealer was nearly 4 hours to get everything squared away. I am forever grateful and will ALWAYS purchase my vehicle from Friendly Honda and hopefully Tom Muff! Thanks again! Sincerely, Andrew Toomey 2012 Honda Civic Si
Best experience of car shopping I've ever had
I have over twenty years of car shopping and no experience has ever compared to this one. I was lucky enough to have Brandy as my sales person. She was very friendly and helpful, told her what I wanted in a car and she went out and got the exact one I wanted with a great deal. She was very detailed in explaining everything to me with no confusion. I am very happy with my purchase and will definitely refer anybody to this dealership. Thank you Friendly Honda
Excellent Service
Great service from Carlos Scaloni and the entire Friendly Honda team. Would definitely recommend them to others to visit if you are in the market for a new car. The overall shopping experience was great, and the price was very fair as well. Carlos worked very hard for us to ensure we walked out the door with a new car we could afford. Thank you again Friendly Honda...we love our new HR-V!
Great Customer Service
My wife and I had started looking at the new HR-V from Honda. Friendly had one available to test drive, where many other dealers did not. We met with Carlos, who was great from start to finish. Carlos secured us a great deal, as well as the car which was not an easy feat with these cars being new and limited quantities hitting dealerships. We had worked with them, and another Honda dealership. Carlos not only answered all of our questions, but worked hard at getting us to where we needed to be with our payments. The whole experience was something you don't typically have these days with customer service. Thank you Carlos, and the entire Friendly Honda team. We LOVE our new car, and it won't be hard to decide where to go when the time comes for our next car.
New car made easy!
Awesome experience! Extremely friendly, felt welcome with no pressure. Had exactly what I was looking for. Care was ready for pick up extremely fast. Will be back to purchase next car!
Enjoyable Professional Confidence Friendly
We were treated with respect. Everyone was helpful and friendly. Our salesman, Tom Muff, was humble and a straight shooter. Any concerns were handled with no hesitation. Pleasant experience. We will be back.
return again
This is the fourth car I've leased from Friendly Honda. I'll be back when this lease is up. Excellent car and service again and again.
Excellent in all aspects. Justin did a fine job.
We had a wonderful time at Friendly. Everyone was very professional and we thoroughly enjoyed our car buying experience. When we need to purchase another car we know where we will go first.
A first rate experience
Starting with the very special sales person, Laura Sterling, Ending with delivery of my 2016 Civic Touring...this was the best experience. Ms Sterling clearly explained every detail with care and showed sincere interest in making the transition perfect. Kudos to Friendly for employing such a caring person. So glad I bought my car from her.
Professional, comfortable atmosphere
Coming into a dealership the last thing that you want is to be pressured by a salesman. The atmosphere at Friendly Honda was professional and made the entire process very easy, despite the amount of steps that need to be taken in order to complete the purchase.I entered the dealership around noon and left with a car later that day. I thanked Rick for making the process so easy. I have never been more comfortable with a salesman in my life then I was with Rick. There is always the anxiety that there will be high pressure when you go to a car dealership. Rick has a professional calming personality and presence that assures the customer that they are being taken care of and not taken advantage of.Paul from the finance office helped clear a lien from my trade in less then 2 business days. Thank you.
Amazing experience
I had an amazing experience with friendly Honda! They were quick, efficient and got me the best deal. I had a new car within 24 hours. Great service, would highly reccomend using Friendly Honda and using papa as your sales representative. They weren't trying to scam me, just help me out. I will be staying with friendly Honda for a life time.
great dealership, great car
I'm so happy with my relationship with Friendly Honda. I visited the dealership three months earlier when I first began shopping for a new car. Ricky Studler happily showed my father and I the new 2016 Civic and Accord models and gave us no hard sell (these vehicles really sell themselves!). The dealership checked in with a call, and over the next two months a couple more visits led to my purchase of the 2016 Civic-EX. The process was nothing but pleasant, and I'm thrilled with my new car.
No nonsense...Smooth Ride
My first Honda Purchase was a no nonsense smooth ride thanks to Thomas Muff and Colin O'Brien. I went into the dealership knowing what I wanted and they made it happen. Thanks guys!
Great service!!
I was more than satisfied with the level of service I received. Great people!! Would totally do business again with these fine folks. Right on!
Best in the Hudson Valley - Friendly Honda
Having bought over 15 Honda's in the last 15 years, work and personal usage, I can say that this dealership knows how to keep their customers satisfied. From Salesman, to Finance Officer, to the absolute best Service & Repair department, they know how to take care of their customers. With so many cars to choose from in our area, it's nice to know that you can depend on their honesty, commitment, and professionalism to sell you the right car for your lifestyle. Reliability and resale are two words you want to remember when you are in the market to buy a new car at Friendly Honda!
Friendly people to deal with.
You will love this dealer with friendly service and nice sale people and you can get good deal here.I'm highly recommend to anyone who is looking to by or service any Honda.
Always happy with service and prices
Always happy with prices and service,I would not go any other place but friendly Honda to buy my cars I am a happy customer and a lifetime customer
Fast, efficient transaction- in my new car in 3 hours
Car I wanted was in stock. Transaction was quick and professional. The test drive was an important part of the process. Realized the CRV was the car for our family.
Glad I went to Friendly Honda
I liked the service department for my ten year old Odyssey van, so, when I wanted to buy another Honda, I went to Friendly in Poughkeepsie. I was treated with respect by salesman Justin Tomasulo.He made things easy.
Always very helpful
I would recommend the dealership to anyone, and in particular, Rick Studler, for all of his help. I can always call him and he gets right back to me.
HONDA'S CERTIFIED SERVICE PROGRAM?
HONDA CERTIFIED SERVICE A JOKE OIL ALL OVER VALVE COVER,DRAIN PLUG LOOSE DRIPPING OIL ON FLOOR HAD TO BE TIGHTEN,THIS HONDA WAS BOUGHT & SERVICED AT FRIENDLY HONDA AND THIS IS HONDA'S CERTIFIED SERVICE? MY OTHER VEHICLE IS DONE AT A OIL & LUBE PLACE AND IT DOES NOT HAVE OIL ALL OVER VALVE COVER OR LOOSE DRAIN PLUG DRIPPING OIL WHEN GIVEN BACK TO ME,AND FRIENDLY HONDA CALLS ME TO SEE IF I'M INTERESTED IN ANOTHER VEHICLE PURCHASE...LMAO, 1/12/16 FRIENDLY HONDA'S RESPONSE IS..TO CALL EXT 145, I'VE IN THE PAST DID CALL VERONICA 2 TIMES ONLY TO BE TOLD SHES OUT OF OFFICE AND DO I WANT TO SPEAK TO ANOTHER SERVICE REP,I TOLD OPERATOR VERONICA WAS EXPECTING MY CALL AND WAS TOLD SORRY SHE OUT OF OFFICE BUT WOULD YOU LIKE TO SPEAK TO SOMEONE ELSE IN SERVICE?MUST BE FRIENDLY'S RUNAROUND PROCEDURE
Frank Buccione
I trust Frank & he is professional yet personable! It's a pleasure working with him. I know I can call him any time with question or concerns without getting the attitude that I'm bothering him. He is more than willing to answer any questions and is more than willing to accommodate me with his patience and knowledge at any time. He doesn't make me feel like I'm just another "old" customer.
Our second buying experience and it was a joy to be there!
"Friendly" is exactly what they are! Very flexible and very accommodating, too. A truly great dealership to do business with. They certainly have my recommendation.
Professional and attentive service
Sales personnel and managers were extremely attentive and knowledgeable. I would recommend my sales person, Carlos, to friends and colleagues who are interested in purchasing a new vehicle.
The Best Car Buying Experience I've Ever Had!
I brought my son here to purchase his first car. We had been to 3 other dealerships before Friendly and had a horrible experience at each of those. We felt lied to, like we were given the run around and felt like because he was purchasing a lower priced, used car, they had no interest in helping us. As soon as we walked into Friendly Honda, we were treated like gold. We were introduced to Tom Muff, who knew exactly what he was doing, respected our budget, and was very genuine about wanting to find the perfect car for my son. Anyone would be crazy not to go to Tom when looking to purchase a vehicle. He is a gem! When we picked the car we wanted, we dealt with Colin for financing. Colin has got to be the most respectful, knowledgeable, and polite finance manager I've ever met. We didn't feel talked down to, bullied, or disrespected the way we have at so many other dealerships. Colin got my son financed with the monthly payment amount that we had told him we wanted from the start. That is unheard of because usually a finance manager will get you financed but bully you into a higher monthly payment. Colin is serious about his job and making sure his customers are happy and set up for success. We will never go to another dealership for any of our vehicle purchases. As a matter of fact, my husband and I are now purchasing a vehicle from Friendly with Tom. Friendly is so lucky to have Tom and Colin!
best buying experience !!!
Carlos was the most helpful, pleasant associate I have ever dealt with Carlos went out of his to insurethat we got the best deal we could get ..
Bent over backwards to help
I went in needing to relinquish my leased civic halfway through the life of the lease and buy a crv. There were so many complications in my circumstances and each time a new problem arose, my sales associate, Peter Arvanetes, and finance manager, Colin O'brien, seriously worked so hard to resolve the situation in my favor. I almost cried when I was handed the keys to my CRVSE and I definitely did pass on a handshake but hugged Peter at the end of the process! I love friendly honda and would recommend them to anyone looking for a great car buying experiance!
Friendly and Professional
I owned a Honda Accord and had it serviced at Friendly Honda for the past 15 years. The service was excellent. When I decided to look for a newer model, I stopped by to see what was available. Laura Sterling made the search easy, and within two weeks I was driving a beautiful 2012 Accord. The sales and finance team had all the paperwork done in advance, which made purchasing the car easy for me. I have always appreciated the friendly and professional service at Friendly Honda. Now I can say the same for the sales team.
friendly exceeds competition
My wife and I purchased vehicles in the past from many competitors. When we decided to inquire at friendly for the Honda odessey , we were greeted by Laura Sterling. A knowledgeable , non pushy sales member. She took the time showing us different vehicles that would work within our budget. Laura was compassionate and backed the product she was selling with a strong sence of conconfidence. Made the buying process much easier.
Honda Accord
I just moved to town with a new job and my car had so many issues it wasn't worth fixing. A friend recommendeded friendly honda and they didn't disappoint. They were very professional and helpful and got me out the door with what I wanted as fast as they could. I would highly recommend!
Bad service I had to put a * or would not post
Friendly Honda suck never use this place again bad service and attitudes please don't ever go. Go to Kingston better service and very nice.
Great and very accommodating
Kenny was referred to us! The whole team of people we dealt with really worked with us and gave us a very friendly experience. One thing we appreciated was the were quick moving! Everything moved forward accordingly and at the end, we drove away in our new SUV that we love!!
Papa was great
Papa was great to work with he made it easy and hassle free. The car was ready to go when promised and look great, my daughter loves her car.
Buying new Accord
Staff was knowledgeable and helpful. We knew what we wanted and got a good price. Paperwork was done quickly and without any problems. Very easy.
very pleasant!
Jay Honold was excellent and Bruce Heron was very pleasant, knowledgeable and thorough in his review of the car and equipment loaded on the car.
Best dealership in the Hudson Valley
We came to Friendly Honda after going to 4 other dealerships in the area and not being successful at any one of them. When we arrived at Friendly Honda Peter Arvanetes went above and beyond our expectation of a car salesman. We had a bad experience with a previous purchase we made at Healey Chevrolet where the salesman there took advantage of us and gave us a very bad deal and bad truck. Peter was able to offer us more than any other dealership for the trade in on the truck and find us an awesome car that fit our needs perfectly. Jim in finance also was very helpful and spent a lot of time finding us the best interest rate and plan that fit into our budget. We would 100% go back to Friendly Honda to purchase another car and recommend them to all of our friends and family. Thank you so much for helping us and treating us so well.
Purchase of new 2016 Honda.
Everyone was very professional and courteous from the moment I walked in the door until the deal was complete. Carlos was very helpful and knowledgeable.
Great dealership. Go see Laura
Thanks to Laura and Jim I left friendly Honda with a smile on my face in my 2007 Honda accord. I was sold 2 cars by Laura had no problems with either car, kept my monthly payments right where I wanted them. Also, They make you feel part of there family. Laura really goes above and beyond for her customers. GO LAURA!!!!!!Jim also goes above and beyond to make sure that your happy with the go and payments..Thank you both for everything
Awesome!!!!!!
Friendly Honda ? Friendly is an understatement, They are the BEST !!!!!!! should be called Awesome Honda
Capable, friendly and accomodating
Because of an accident, I needed a replacement car and my salesperson had one ready to pick up within 5 hours of my signing the order. My selection of color and all else was not a problem...that's why I've been doing business with this dealer for over 30 years, and will continue to do so.
New Vehicl Purchase
I was so pleased with the purchase of my new 2016 Honda Pilot. Absolutely no pressure as to whether I wanted to purchase a new car. Everything from financing to showing me the features of the car went so smoothly. Papa Mbaye is such a great sales person.
Excellent!
Thanks to Rick Studler, I left rt 44 Friendly Honda feeling satisfied and excited. Rick assisted me with 2 test drives, money questions and a complete run through of every detail (inside and out) my car offered. I would see Rick again in the future, confidently! Go see Rick, an honest salesman!
Great dealership, go see Laura Sterling!!
I highly recommend this dealership and very highly recommend working with Laura Sterling. She was so patient, working with me for a month and a half to find the perfect car. I was looking for a very specific Pilot with black leather interior and she found it! She and her finance team made the buying process so smooth. A+ all around!!
Excellent Experience!!
We had a great experience at Friendly Honda. We never felt like we were being pressured or tricked and we felt like their prices were fair. Our sales consultant was Peter Arvanetes. He was fantastic. He made us feel valued and comfortable right away. In addition, Tom, the manager was very genuine and kind to us. We are very thankful to have had such a great buying experience!
Excellent service
Me and my husband bought 2 cars from laura and I brought my sister their and she purchased a car from her as well. Laura was awesome. We def recommend you see her when you go to friendly honda.
Excellant salesperson!!
I have purchased 2 cars from Laura Sterling and was very pleased of how she showed me 2 excellant cars in the price range I was looking in. I would definatly recommend Laura in the future. I also worked with Colin O'brien for financing both cars. He is thorough and willing to work with customers to make sure they are 100% satisfied with all financing of each car that is sold. Excellant team of workers at friendly honda!!
Laura Sterling / our PERFECT Salesperson
I have to applaud our sales person at Friendly Honda, Laura Sterling ... she goes above and beyond for her clients and prides herself in being the best she can be (for her clients)! Yes, we are repeat clients, but her attention to detail (and to us) when we purchased our first car was just as attentive as it is today! Thank you Laura!!!!!
Just What I Wanted!
This was my second lease from Friendly Honda. Laura Sterling is awesome!! Each time I came in I told her what I wanted and what my price range was and she delivered both times! The first time was in 2012 where she helped honor a deal that was featured in NJ and even came in on her day off to deliver my first car with Friendly. This time I told her I waned a similar deal but upgraded a bit. I got all the "pizzazz" (bells and whistles) I wanted for this car. I'm only paying a $40 difference from my previous lease. I wanted a the blue 2015 Civic EX, but they didn't have any in their inventory. My only choice was blue, and she made sure we had the blue one in a few days... 2 days in matter of fact. She also kept great contact through the deals on status. The finance guy named Paul was extremely friendly and helpful as well. I would highly recommend Friendly Honda (and I always do) to anyone who wants a quality car with a staff who wants to get you the car you want and can afford. It felt like they wanted me to have one of their cars and was going to do everything they could to get me in one. That's not always how it's been with other car dealers I've dealt with in the past. They will always get my business with this kind of service!
Used Accord & Pilot 2013
Everyone extremely helpful,knowledgeable & very nice!!!They also call to check up or text a few times after my 2 purchase to make sure everything was ok & that as a customer I was satisfied.
extremely friendly staff
I had broken my ankle the day before I was going in to sign the paperwork for my new car. Everyone there was extremely friendly and helpful. My initial salesman was busy with another customer when I got there and the others helped me so that I wasn't stuck waiting around while in pain. They worked together as a real team. The next day Carlos, my original salesman, called me up to see how I was doing and to make sure everything went well with the purchase and pick up.
Great experience
Buying a car is not always a great experience. At Friendly Honda, my experience was very pleasant. The sales person listened to what I was hoping for and made it happen. He wasn't pushy at all. He was very clear and thorough with all information about the car and financing. I was dealing with another dealership for a different vehicle, Friendly Honda won my sale because of making the process easy and not complicated.
Great customer service
Carlos S. really went above and beyond to ensure that everything went smoothly with the leasing of my CRV. Everyone I met is focused on customer service, very impressive. Special thanks to Brian G. also..
Relief
October 1, 2015 my Honda Fit was totaled. I decided to look at pre-owned certified Hondas. I never wanted a car that was preowned, buying someone's problem. After talking with Peter he explained how Honda's certified cars have to meet the original car's standards. Another concern of mine, was being an older woman going in to buy a car. I did not want the salesman to talk fast leaving me confused. Peter was the opposite he wasn't pushy and he was easy to ask questions. The experience went well and I now own a 2013 certified Honda Civic. ry ti manipulated. Peter put me at
Great all around Dealer ship.
The Best! I have bought three new Hondas from them. Always been treated excellent.
30 year customer
Have been buying and having cars serviced here since 1984 and would recommend going to Friendly Honda for the best in smart and helpful staff. Our recent purchase of a 2015 Civic SE was a pleasure mainly due to our salesman Carlos Scaloni. He made the whole process easy and fun too. Thanks Carlos!
New vehicle
Great friendly service...made it a pleasure to purchase a new vehicle.from the Internet to phone conversation then test driving the vehicle with a very enjoyable salesperson to finalizing the paperwork. Then entire staff is very friendly.....I will go back
J Helffrich
Friendly Honda was the first dealer was who went to in search of a the vehicle we selected to by.. After going to several we chose Friendly because of the professional care given to the sales. Our sales person ,Larry Paganelli, was the best we could have asked for in our buying. He took the time to cover ever thing about the type of vehicle we had chosen. The finance department made the buying simple and easy. It was as simple as one, two, three. We highly recommend you take the time to visit Friendly Honda
A great dealership
I had a very good buying experience at Friendly Honda. These folks are pros. From the receptionist to the sales rep to the Finance managers, they all knew their job and were easy to deal with. I checked around and their prices were the best, no pressure, customer oriented, and yes, friendly!
Honda 2015 crv review
I first visited Friendly Honda last year and met with salesman Chaz Goodman. When I decided to go forward and purchase a crv a year later, I called Chaz. He is very professional, knowledgeable and does his absolute best to find the perfect vehicle to match his customers needs. He takes time and is willing to go out of his way to give you the best deal he can with no sales pressure at all. I would definitely recommend Chaz to anyone looking for friendly professional no pressure service! Paul the business manager was also very professional and helpful with no sales pressure. I would highly recommend him as well!
Professional, courteous and informative!
Carlos Scaloni is an excellent, knowledgeable sales person who made our CR-V purchase enjoyable! Pat Clark was also very helpful as the manager who worked with us. Thanks, Friendly Honda!
really great, honest and efficient
Papa was fantastic as I was told. He was recommended by a friend. He was quick honest, informative, and real with me. He helped me out financially, emotionally, and even picked me up to go to the dealership to pick up my NEW CAR! A great experience overall! Thanks!
Loved shopping at Friendly Honda!
I was in the market for a new car and didn't know where to start. Together with my family, the staff walked me through the prcesss and were very careful to listen to what I wanted, what I needed and helped me decide on the vehicle that would fill those needs and bring me a wonderfu driving experience. Annmarie and Brian gave me their undivided attention, lots of smiles and friendliness and provided me a trouble free experience. Friendly Honda is great!
Professional experience
My experience was both professional and friendly! Felt like I was guided to consider cars that would fit my lifestyle and budget. In the end, was pleased to have the car just right for me!
Living up yo there name
Both my wife and I were shopping for cars and stopped into Friendly Honda we met with Peter Arvanetes and he was one of the most delightful sales person we ever came across both my wife and I bought our cars from Friendly and we are both extremely satisfied.
Pleasure Doing Business
It was time to replace my aging pickup truck and I decided the Ridgeline would be a good fit for my needs. I located one in Friendly's inventory and met with Peter Arvanetes. After a test drive on the hottest day of the summer, I found I really liked the Ridgeline. Peter and I discussed it. I explained the position I was in and what I could afford. He worked everything from his end and was able to put together an offer I was very pleased with. I drove it home yesterday.Working with Peter was truly a pleasure. He is very personable and listens to the customer. I strongly recommend him to anyone searching for a quality pre-owned vehicle.Everyone I interacted with in Friendly's Pre-Owned shop, whether thru web chat, on the phone, or in person, was cordial and pleasant.
Satisfied customer
Frank is very knowledgeable and courteous. Colin in finance is very professional. They both have worked to make the purchase a pleasant experience as already done for previously vehicles purchased with them.
Great Experience
Great experience. Papa made the process simple and quick. He knows his stuff. Will refer friends and family him. Honda has stepped up their game and seemingly listening to their customers.
Easy Breezy
This is not the first time I've done business with Friendly Honda and not the first time I was happy with the experience. They make it easy and don't give you the typical sales pitches you hear so often at dealerships. They were accommodating and helpful in every way!
Satisfied Customer
I just purchased a new CRV from Friendly Honda. The sale went quickly and smoothly. My salesperson, Patrick, was informative, courteous, and accommodating in the purchase. I have dealt with Friendly Honda for years, they service my cars, and I highly recommend them.
Great Experiance
Our Experience with Friendly Honda was very nice. We were able to do almost everything over the phone. We had issue with early termination on another vehicle and they helped us through the situation and into a new car and lease.
Quickest car purchase yet
We had a great, no pressure experience. Ask for Carlos Scaloni and you won' be.sorry. He was thorough and extremely helpful. The employee in finance was very helpful as well. We will definitely go back again.
Very good ,swift and convienent .
Justin our salesman was great , 11 years of Experience . He was very helpful and did his best to get us a good deal. He worked the numbers and was very efficient . The manager was also very pleasant to work with. Overall my experience at Friendly Honda was above my expectations .
Great experience!
Kenny Seiferheld was a great salesman that worked hard to find our dream car. Good experiance and would highly recommend this dealership and Kenny! Will be back for my next vehicle!
Top notch service as always!
This is now the fifth vehicle my family has purchased at Friendly Honda and there's a reason we keep coming back. Quality vehicles, quality service, and hassle free car shopping. Everyone we have ever worked with has taken the time to understand what we're looking for and helped to find the perfect match every time. We highly recommend this dealership to friends and family. You can't go wrong with Friendly Honda!
Very pleasant car buying experience.
When you have an excellent product, there is no need for high pressure sales...just let the product sell itself. That's just what Friendly (and Danielle) did. Other dealerships have the sales person riding along, going through their sales pitch while you are test driving the car. Danielle gave us the keys, said take all the time you want and be sure to take it out on the highway. After the test drive, we did a little dickering and arrived at fair price. I am very happy with the car snd the buying experience.
Friendly, professional ,caring, efficient
The entire staff at friendly Honda were excellent! I had to return a vehicle and I was treated with respect friendliness and they were very accommodating. They are great people who are there to help you. I never felt more comfortable at any other dealership. Mr Nelson is awesome! They had me in the truck I really wanted the next day! Great job
Easiest car I've ever purchased
I told Carlos that I had to solve a problem, explained the situation and he developed a great solution. There was no hard sell, only a willingness to help solve my problem. He listened to what I needed and worked a plan to solve the need.
Fantastic Experience
As always the service and experience were exceptional. My salesperson, Frank Buccione is a true professional and really made the experience worthwhile and pleasurable for my family!
straight forward and professional
Excellent staff, both sales and service ..this was my second new car purchase and bought 2 used hondas here in the past ..customer satisfaction started with my sales rep and that has always been the attitude of the entire staff here that I have dealt with since 1999..
Great experience.
Ron was very helpful and kind. He understood my circumstances and got me exactly the car I wanted. Ron listened to what I wanted and dis not push me into something I did not need or want. I changed my mind from the first car I picked and when I called and told him what I did want he said not to worry he would find one. And he did. I love my car.
A positive experience
My salesman, Peter, and Colin for financing, were extremely helpful, patient, friendly, and showed utmost respect as I pondered over getting a new, used Honda. All other employees were equally friendly and kind. A great experience!
outstanding service
I was totally at ease with all the employees especially my salesman.
Satisfaction
My wife and I were totally pleased with the treatment we received. Trust was immediately established. This experience was definitely positive and rewarding for us. This was our second vehicle from Friendly Honda, and will not be the last! Thank you gentleman!
Carlos Scaloni
Carlos is the epitome of a GREAT salesman! He was personable, friendly, knowledgeable and professional. He was not pushy. He even made an effort to include my son in conversation. Is was definitely a very pleasant experience. He made a big ticket item an easy decision for me. VERY happy to have gone to Friendly Honda and have Carlos help me!
New model
I saw a Honda HRV on line and thought it checked off box on my new vehicle wish list. It is a small SUV with excellent safety, great gas mileage, and all wheel drive- with a 5 star safety rating. I wanted the safest car possible to drive my long distance to work every day, and to transport my precious cargo- my kids, ages 8 and 13. I loved the Honda HRV the minute I sat in it. My sales man Larry was knowledgeable, helpful, and extremely personable. I walked into the dealership at 11:30am and was driving home in my new car at 5pm. Financing and insurance were arranged without a hitch and I had not one moment of stress. It was a great experience. I have already recommended Friendly to some on my friends.
Our Second Lease
Turned in our 2012 Civic Lease for a new 2015 Civic Lease. Excellent efficient service returning the old vehicle and picking up the new. Frank and Paul were very knowledgeable and handled all the formalities. All my daughter had to do was bring in the 2012, and pick up and drive off with the new 2015. Great folks to deal with. Thanks Friendly!!!!!
Great experience
I just leased a brand new Honda from Friendly Honda . My sales rep was Papa, he was very courteous and knowledgeable. informed me of all I need to know regarding the lease and the car
Great
Easy to work with. Car was ready on time. There were no surprises. Frank was excellent to deal with. He will be hard to replace when he retires. At least for me.
Our first Friendly Honda experience won't be our last
We went to Friendly Honda based on a family recommendation and we're glad we went. This was our first Honda experience. Chaz was full of information (and if he didn't know something, he made sure he found out before we walked away from the demo car!) and he was no-pressure. Chaz explained to us the difference between leasing and buying outright, and not only did we go with our first Honda, we leased for the first time as well. We were able to get a high quality model for much less and are worry-free with the maintenance with the fully paid maintenance package that Friendly Honda offered us.
Very friendly and knowledgeable
Carlos was very accommodating and did everything he could to satisfy us and make buying our honda a great experience. He went above and beyond to make sure we were satisfied!
Leased a 2012 Civic, then purchased it-and leased "15 Civic
I leased a"12 Civic, brought it for regular service 6 times. I now purchased the "12, and leased a '15 Civic.Excellent service, sales.Each service visit was excellent, prompt, and cordial. Sales Rick Studler was especially thorough, informative, patient, and professional.Will return to Friendly and Rick in the future.
Chaz is Awesome!
I recently purchased a new 2015 CRV from Friendly Honda. The entire team was attentive knowledgeable and helpful. Chaz was great and there were no surprises. I was so pleased that we selected Friendly Honda for this purchase. I look forward to a long term relationship!
Go see Chaz!!!
We recently bought a 2015 Accord from Friendly Honda and had a terrific experience with our salesman, Chaz Goodman. He was not only helpful, but also extremely personable and had a great sense of humor! Chaz was very informative and didn't try pushing anything on us that we didn't want. We also would like to give a special shout out to Michaella. She worked hard to get us a great deal and was instrumental in our decision to buy from Friendly Honda. We will definitely refer others to Friendly Honda. GO SEE CHAZ!!!
Great salesmenship
Friendly is the word. All the staff greeted us and or spoke to us when we passed them or if they came by us as we were sitting in the lobby having free cold drinks and a snack. The sales people and manager were fantastic in making a new car deal. All options were on the table, no one ever said, "I'm sorry that cannot be done".
My third lease
I have leased a car for the third time. I have always been treated respectfully, sold a quality product and have been happy with the negotiations.
Made First Time Buying Experience a Breeze!
Chaz at Friendly Honda was a kind, personable, and effective dealer to work with. He worked with me on the trade-in for my old car and was easy to contact whenever I had a question. I would recommend both the dealership and strongly advise that you go see Chaz--he'll hook you up!
My 6th Honda! Need I say more!
I have never met a nicer group of people than at Friendly Honda, from the Dealership, salespersons, the service department, just the total crew. They have made my life totally stress-free.
Excellent service
My sales person Adam is really good person and help me to find the car.Friendly Honda is one of the best place to find a car.
Buying used cars
Adam and the team at the used car portion of friendly honda were awesome !!! They took great care of us !!! I highly recommend them to everyone!! We were super excited to start a new dealership relationship with a new car place since before we were at a dodge dealership !! Needless to say we won't ever be leaving friendly !!! Love it there !!!
2012 Honda Civic
Friendly Honda of Poughkeepsie was very friendly and helpful! Peter Arvanetes helped me find the exact car I wanted in a very professional and speedy manner. He explained to me everything I wanted to know and he really made buying a car a nice experience as e was very kind and took his time talking to me but rushed all of the parts of the car buying process that didn't involve me. Go to Peter, you will leave happy guaranteed!
Peter Arvanetes
What a wonderful experience we had buying our new used car. We were offered a more than fair amount for our trade. All our concerns were addressed. They have competitive pricing and would recommend to anyone looking for a new or used car. Call Peter!
Great car transaction!
I went to Friendly Honda in search of an affordable newer used car. When I got there I searched the lot with NO pressure. I found a great car. I went inside and met Papa. He was the nicest man. He let me take it for a test drive. When I came back he offered me additional options that I did not know about. I went back the next day and actually bought one of the new "demo" cars Papa told me about. I got a lot more bang for my buck! Thanks Papa!
Very Pleasant Experience
This was my second car purchase from "Papa", a long term salesperson at Friendly Honda. In the middle of our discussion, I changed the model that I was interested in. Papa handled this in stride and produced the perfect vehicle for me to drive.
HAPPY new car owner
We have purchased several cars from Friendly because they know how to treat their customers. Trading in cars, buying new ones and getting cars serviced is always a breeze. I especially enjoyed the new car question/answer session that we were invited to. Great idea!! Thank you, Friendly!
Go to Brewster!
In a weeks time I went from holding this dealership in high regard to never wanting to set foot in it again. The service department lies to cover simple little mistakes by their technicians. To make a long story short, the tech got dog food in my a/c ducts while changing the air filter. Rather than simply cleaning it, he pretended not to know. when I picked up the car I could not use the a/c on an 89 degree day. I called to complain less than a mile down the road. The following week I returned to have them remove it. They then told me I had refused to have it removed the day I was there!! Really? I spent over $900 replacing four tires when I only needed one but refused to pay $57 'knowing' there was dog food in the a/c? It's illogical! I paid the $57 and demanded a refund of the $500 deposit I had left to purchase another car. They lost a repeat car buyer ,rather than admit a simple tech mistake and a $57 fix! How do they handle significant issues these days? Is owning ford too spreading them too thin?
Absolutely horrible!!
Friendly Honda has gone totally down hill. This last week I was lied to repeatedly by their service department and then by a salesman. During a simple air filter change the tech apparently got dog food into my air conditioning system and left it there. Then when I called to complain not five minutes after leaving, they acted like it was my fault. Since I was unable to use the AC any longer, I was forced to return to them again. At that time I was told that I had refused to have the dog food removed and pay the $57. Really? I bought four tires when I needed only one and spent over $900 that day, but refused to have the dog food I allegedly knew was in the ducts removed for $57...on an 87 degree day with high humidity...seriously?? After having bought several cars from them I will buy my new one next week from someone else! Two weeks ago I would have told you they were the best dealership in Dutchess County, but I guess all the best people must have gone to Ford. Very sad!
purchase of a used vehicle
Went to Friendly Honda on recommendation of my son. Met Robert Schweizer. Nice salesman, no pressure. Left satisfied with purchase of a used 2012 Honda Accord.
Extremely helpful and friendly
Went into to dealership to inquire about leasing a vehicle. Since I had never leased a vehicle before I had many questions. Our salesman, Papa Mbaye, was so knowledgable. Papa took the time to go over every aspect of a lease and made sure all my questions were answered. I returned a week later with my father and again Papa took the time to answer all questions again. Needless to say two days later we signed the lease and drove off in our new 2015 Civic Ex. I would definitely recommend this dealership to everyone.
Pleasant, Courteous, Helpful, and (of course) Friendly
The staff that I had the pleasure of interacting with at Friendly Honda made my car-buying experience both stress and worry free. The vibe that you get from everyone is very positive and everyone genuinely seems to really want to help you make the entire process run smoothly. I would very much recommend this dealership to friends, family, or anyone who is in the market for a new or used car.
Very Friendly at Friendlly Honda
I recently purchased a new car from Friendly Honda and everyone that helped me with my purchase was very friendly and helpful. They made buying a new car an easy experience.
Very pleasant and helpful
Friendly Honda is very pleasant dealership to purchase a vehicle from. The sale associate was very helpful and courteous to my needs in this purchase.
Pretentious and Condescending
We have been going to Friendly Honda for many, many years and have typically not had many problems. However, over the last couple of visits the service has gone down tremendously. No surprise they haven't received an award in many years. We recently went to renew a lease and our sales person and the finance person were so incredibly rude and condescending to us. The way they spoke to use was as though they were speaking to children when all we did was simply ask to see the lump sum split out so we can see what all the fees were. Not an unreasonable request. If they didn't screw you with a fee for not bringing your lease back there, I would never get my honda from them again. I LOVE Honda's - but would choose another dealership in a heartbeat. It was even worse when we went to take delivery on the vehicle. The condescension and pretentiousness never ended. The worst customer service we've ever received there and anywhere else. Go to another dealership for your honda.
Pleasant car-purchasing experience.
I gave Friendly Honda the five star rating because purchasing a car with them is always a hassle-free and pleasant experience. We have been purchasing cars from Friendly for many years. We have recommended them to friends and family. I'm sure we will continue to do business with them in years to come.
Had service done a few times including recall
Very good service department they come and tell you what you need very quick service thank-you and there prices are very reasonable should give free wash & vacum please consider
Best dealership around
We have been dealing with Friendly Honda for about 5 years now and are always impressed by the high standard of service we receive from them.. Whether buying, leasing or servicing our vehicles, they are always polite, professional, efficient and make sure that the customer is happy and satisfied with the services performed. I highly recommend them to everyone and greatly appreciate all that they have done to make my total experience there pleasant and stress free. Thank you so much for your commitment to excellent and outstanding customer service!
Great service!
I went in to check out the Honda Fit and walked out with a purchase agreement. My salesman Chaz Goodman was so easy to work and truly cared about me as a customer and fulfilling the needs and wants that I had. I even got a call from him shortly after to make sure that I had no questions. I am so happy that I chose Friendly Honda of Poughkeepsie to purchase my new Fit and I let everyone know!
Spectacular!
We were willing to travel 2 hours to get our used vehicle at Friendly Honda! We couldn't be happier with them and they are at the top of our list when the time comes to look for another car!
Don't waste your time - buy at another dealership
Went last month to look at a used crv for my daughter. Car needed some maintenance, test drive revealed tire noise (car had snow tires on it). Spoke to male and female salespeople and a manager for two days. Female salesperson not willing to be flexible on price. No call back from salesman for followup. Guess that they want that car to sit on their lot rotting away (car is still on their lot today and price went up by $1,000). There are better car dealers out there that are flexible and are willing to work out a fair deal with a customer; this is not one of them. A competitor of theirs, Atlantic Honda on Long Island, outsells these guys because they will work on deals: that is why they are successful. BTW, bought a better cuv for a lot less at another car place.
Good service at Friendly Honda.
I leased a 2015 Honda civic LX on May 21st. Michael Grazioso was very kind and considerate and gave me a good deal. I was very satisfied on the way I was treated by all the sales people there. I love my Honda civic LX. Even the customer service woman and the woman that greets customers were wonderful. They asked if I needed anything and gave me all kinds of information and assistance. I would recommend Friendly Honda to anyone. Good cars and great service! Susan Stanullwich
Bought an s2000
still after all this time and all the phone calls emails and there lack of response just proves that this dealership is horrible lying nasty people. Reported them to American Honda corp but that does nothing for the car u bought and all the money in repairs. They are the worst Tom Pratt and Bruce Heron. I call a man named Ed and never heard back from him. Pls don't go there don't trust them I'm not the only one with horrible reviews
Excellent,
I have been purchasing Honda for a number of years as your records would indicate, I keep go back so, that tells you why I give you the high rating
Love At First Sight!
A low-pressure, insightful presentation provided me with useful information, but what sold me was the car itself, and the reasonable price. One test drive was enough to convince me that the Odyssy was the best of the vehicles I had tested from various dealerships. Kudos to Frank Buccione for his thorough orientation and affable demeanor. He made the process of acquiring the Odyssey quite easy. I would definitely recommend a visit to Friendly Honda for those seeking an excellent vehicle at a reasonable price. It would be hard to beat the quality and value they offer.
Friendly Honda is Great!
I've bought four cars at Friendly Honda. Their service is great and their staff wonderful! I've always been able to get a loaner if one was needed. I would highly recommend this dealership!
honda upgrade
Patrick, Friendly's sales rep., and Brian, their finance manager, made the trade-in of my 2012 Civic for a new 2015 model a very smooth, clear, and satisfying experience.
Awesome Experience!
Patrick Feliciotto, our salesperson provided us with professional, honest, impeccable service while leasing our new Accord EX. The whole process was a breeze, and he really took the time to explain the whole process and show us all the bells and whistles in our new car. This is the 4th car I've bought or leased from Friendly, and I will certainly return again! I will highly recommend them to anyone.
We leased a new Honda CRV
The salesman we worked with were very courteous and knowledgeable. Nef was very pleasant and a pleasure to work with. We met Dan Cady the next day when we picked up our CRV.
Good 'nuff
Perhaps things could move faster and smoother for the customer but I'm a honda gal and am satisfied overall because I love Honda. What more can I say.
No hard sell
It was a pleasure to work with Michael. I appreciate Michael's professional manner. Our questions were directly answered & Michael presented us with useful information and no hard sell. I am particularly appreciative of that. Connie Dodd
Friendly Honda #1 in dealerships
27 year history of buying cars at Friendly Honda.. This purchase was as easy as 1 2 3Thanks Justin see ya 3 years or less.
Honest
Our experience with Rick Studler was great. He provided us with information we needed, was not pushy, seemed very transparent, and allowed us to make decisions on how to proceed without trying to lean us to certain option.They did take a little longer than expected to find vehicle I wanted, but very good experience overall.
Why Rick is the best saleperson
Rick makes buying a car a great experience. Friendly lives up to its name with Rick.Rick helped us by explaining the lease process. He did a great job of demonstrating aall the feautres of our new car,
BEST of the best.
Sales: Rick Studler is at the top in knowledge of produce. His delivery is all inclusive about thevehicle and his explanation of the auto functions is very very thorough. Paul was excellent and patient explaining ALL THE PAPERWORK. Brian Welch in service gave us his personal touchwith accessaries we wanted, Every department, sales, paperwork (whatever), service and reception are all the BEST.
Great Service
Thank you for the great service, Ken Seiferheld.This is my first Honda vehicle and hopefully not my last.My 2015 Honda Odyssey is a very smooth vehicle. Thanks for the easy transition, Friendly Honda.
Excellent!
John was great! He took his time and went over all of the cars options with me. I highly recommend him as a salesmen for anyone looking for a Honda!He called me the next day to see if I had any additional questions and to make sure I love my new car!
New car
It was a great experience and I would recommend it to anyone. Justin T was great! I traded in my '13 Pilot for a new 2015 SE Pilot with all the extras I wanted!
professional, personable, realistic
Justin and the entire staff at Friendly Honda were an absolute pleasure to work with. I was treated professionally and with respect. My needs were listened to as a consumer, which had not been the case in my prior car shopping. This was one of the biggest reasons I chose Friendly. I highly recommend to any one looking for a honest , straight forward car buying experience.
Long-term customer - 25 years
I have just bought my 3rd Honda from Friendly Honda, and I bought a Honda specifically because I wish to continue with this dealership. I have experience with 2 other-brand dealerships in the area (husband's cars), and do not wish to deal with either of them again. I researched cars of the body-type and transmission I wanted, and there were 3 or 4 options available, but Friendly Honda was my choice because I'm familiar with their business ethic. Friendly Honda people are genuinely helpful, they always provide a loaner when I need one, and they have even solved a surprise problem within a few minutes of when I drove in, so that I was hardly inconvenienced at all. The sales representatives are friendly and not at all pushy, offer advice when asked, but don't try to sell me something I don't want. When I came in 2 years ago to discuss buying a car, Papa Mbaye spent most of an afternoon with me, and then I didn't buy at that time. When I definitely wanted to buy, this year, I knew which salesman I wanted to talk to!
Always a great experience dealing with Friendly Honda
This is my second Honda I have purchased from friendly Honda. Rick Studler and the rest of the staff are alwasys very friendly and helpful. They are up to date on there veichel information, and they are never pushy or ignore you. From when you walk in the front door you are made to feel welcome and at home your not just a client but a friend. Keep up the great work.
Always a pleasure dealing with Friendly.
We've purchased two cars from Friendly Honda now and both times we had a great experience. The sales people are always helpful and not pushy. Both times we've dealt with Papa and he's great.
Friendly Honda review
While the people there were very helpful, I feel they were not honest in regards to the repairs they said were needed, and the manner in which they said they were carried out. The overall check up they said they performed was not done, and I was charged for unnecessary work.
new honda crv exlOuO
Our first time dealing with friendly honda was a great experience. Everyone was very friendly and helpful. Our dealer Rick Studler was a pleasure to work with, he took his time with us ,answered all our questions and most of all we never felt pressured. We are falling in love with our new vehicle. Thank you!
Outstanding!
Recently purchased my 5th vehicle from Friendly .. Have always been most satisfied with all aspects of my dealings with them, from sales through service. They genuinely seem to want to please you and their service work has always been "spot on." Would never hesitate to recommend Friendly Honda!
No Nonsense Buying Experience: 2015 Fit
After some really awful experiences at other dealers, I was pleasantly surprised to find Friendly Honda's unrushed, straightforward, no-nonsense approach towards me. Chaz Goodman was extremely knowledgeable about his products, and patiently either answered my questions, or went off to get a correct answer no matter what I asked. When I felt I was ready to buy, the process was as easy and Chaz and Brian, the financial officer, walked me through every step, no surprises. The accessory and service options were explained to me, but I felt zero "up-sell" pressure. The car was prepped and ready for pick-up the same day. If only all dealers were like Chaz and the Friendly team!
Lease of 2014 CRV
Everyone at Friendly Honda was thoroughly professional and gracious. The salesmen answered all of our questions and provided us with a wonderful 2014 CRV. I wouldn't hesitate to recommend Friendly Honda to my family and friends. When the time comes, my wife and I will return to either purchase or lease another Honda. Special kudos go to our salesman, Gino.
Two time buyer
Originally purchased a 2013 Honda Accord EX last year. Traded it in for a 2014 Honda Civic this past week.Both times my experience was extraordinary. I've never met a team so willing to help and so caring. They truly are deserving of a 5 star rating both times.
Great experience!
Overall experience was excellent. I've purchased many new cars, but have to say from the minute you're greeted at the door, this dealership is about customer satisfaction! Chaz was great to work with! Great price - worth driving the extra miles from Sullivan county.
Purchase new CR-V
Recently came in to purchase a new CR-V, they had a nice selection of the 3 different types and had what we wanted available to purchase right away. The salesman and the finance person were both knowledgeable, friendly and helpful. This was our fifth Honda purchased and would dare to say we will use Friendly Honda for life.
New Accord Sale
My salesman Papa was the nicest car rep I ever met, would recommend him highly if your visiting Friendly Honda, Poughkeepsie, NY on route 44
A Great Experience
Friendly Honda is one of the busiest dealerships in our area, and it is because of their customer service. They go above and beyond to make sure that you leave with the vehicle you are interested in. Don't have a bad word to say about our experience in getting a new vehicle. Totally satisfied with every aspect of my purchase. Thank you Friendly Honda for your excellent service!!
New Car Buyer
This is the 5th Automobile I have purchased from Friendly Honda and one that was not very enjoyable. Felt like I was being rushed by the salesperson that he had someone else to take care of or somewhere to go. If not for your Finance Manager Colin O'Brien stepping in to close the deal , I would have taken my business to another deanship
New Car buyer
I was very glad I had gone to Friendly Honda because they were friendly and helpful. I am happy with my car.and know I am going to getmuch pleasure out of driving it.
Mileage: 87118
Color: Other
Transmission: Continuously Variable Transmission
Body Style: SUV
City: Poughkeepsie, NY
Engine Type: I-4 cyl
Mileage: 30428
Color: Other
Transmission: Automatic
Body Style: SUV
City: Poughkeepsie, NY
Engine Type: 2.0L Inline-4 Hybrid Inline
Mileage: 40989
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Poughkeepsie, NY
Engine Type: 3.5L V-6 Gas V