Freeman Motor Company

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 5.0 Overall Facilities: 4.9 Quality Of Work: 3.7 Friendliness: 4.8 Pricing: 4.2 Overall Experience: 4.2


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Excellent experience...

5
David on 11/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was hesitant to purchase a vehicle over the Internet, but my experience with Freeman Motor Co was outstanding. My salesman, Jason, went above and beyond to ensure that I was comfortable with the purchase of my Audi TTS. He shot a five minute video walk around of the vehicle and was a great advocate for me when I asked to have the convertible top repaired.The finance manager, Adam, made everything simple and painless.The dealership picked me up at the airport and escorted me to the dealership where I met Jason, who happened to meet me on his day off. He walked through the features of the Audi with me, and handed over the keys to my beautiful car...with a new soft top!The entire experience was exceptional, and I will not hesitate to purchase my next car from Freeman Motor Company.


one word AMAZING

5
Nathan & Erika on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I went to Freeman Motors Company to look at some Mercedes. Zach Broberg was very helpful, professional, and patient. He answered all the questions we asked, but he would refer to his team if he was unsure of the answer. To me, that showed me that he cared about his customer. It wasn't only about making a sale it was about customer satisfaction. Zach stood by what their mission statement is, he treated us like a friend not pushy at all. My wife decided to get a mercedes but was not happy with her decision because the vehicle was too small for our lifestyle. Zach and his sales manager assisted us and they were so willing to help that before we drove back Zach was already asking us what vehicles we wanted to look at. He was prepared when we got there so the process would be much quicker. Zach went above and beyond what any typical car salesman would do and exceeded our expectations of purchasing a vehicle. If you're looking for a car and not only want a great car, but the whole package I recommend you to go to Freeman Motors Company or to anyone who wants to buy a European car. The guy to go to when you get there....hands down Zach Broberg! Thank you Zach, you were AWESOME!


Not pushy very informative will be visiting soon

5
Qualyn on 06/28/2016

Customer Service: 5.0

Contacted for info and they were informative and not pushy which is what I needed.


Great Experience

5
Kelly G on 02/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased a BMW this weekend from Adam, and it was easily the best car buying experience I've ever had. I'm from the Seattle area, and when I called he walked around the car and described everything in full detail. There was no sales pressure and they were reasonable in their negotiations. Including the test drive, I was in and out in about 90 minutes. Would recommend to anyone looking to purchase a quality vehicle.


A+ inventory, great prices, and service

4.8
A Satisfied Buyer - Thanks! on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Work with Brendon on a 2013 MBZ E400. Negotiated a bit down from Freeman's already aggressive pricing. Brendon was low pressure and, most importantly, just as responsive to take care of some post-sale items on my behalf. You'd be fortunate to work with him, but after speaking with the other sales staff perceive them all as knowledgeable and polished. Must be the company culture. Looked at CPO MBZ's at the local Portland area dealerships, but opted to go with Freeman's vehicle with much better pricing. Will definitely recommend and look at Freeman's first for my next gently used European car.


very helpful and professional

5
MickP on 11/11/2015

Customer Service: 5.0 Overall Facilities: 5.0

I visited the showroom, met with one their sales executives, and enjoyed the entire experience. Didn't find the car I wanted, but would sure go back if I am ever in the market in the future.


Great showroom and buying experience

5
TimDVM on 09/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Stumbled upon Freeman Motors when I found my diesel MB 350 in an on line search. The showroom is beautiful, the quality of their inventory is spectacular. It was a totally no pressure buying experience and they gave me a decent price on my trade in. The car was in fantastic condition and I have had zero problems with it. Jason was a great sales person. Recently brought in my 2003 SL500 which I purchased elsewhere, which was a mistake. That said Jeff and Briana have taken great care of me and the new car. The service department is great! I totally recommend these folks for anybody looking for a high quality used European make car and good service. I just wish they were more easily accessible from Vancouver.


great place, no pressure sales agents.

5
Randy and Deborah on 04/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Saw a truck that was in my price range. And i was not sure if they could get me financing. I sat with Aaron and explained my situation, and he made the buying experience very relaxing. there was a couple of bumps in the process. Aron was able to work them out without pressure. The vehicle was every think he told us about,and so far it has been great for us.I am looking forward to buying my next vehicle from them.


Great Customer Service, Easy to deal with.

5
CMITCH on 01/15/2013

Customer Service: 5.0 Buying Process: 5.0

Thanks for the excellent Customer Service. Jason was very helpful in my search.


Awesome place to do business with

4.8
lbuss on 05/15/2012

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful experience. Tons of beautiful used, high quality cars with no pressure at all. Prices are fair, you cannot even argue that. Jason is a pleasure to work with~ will buy here again! Great charity work too~


Dropped in for a look

5
Shadguy on 03/18/2012

Customer Service: 5.0 Overall Facilities: 5.0

Excellent showroom, low pressure and informed staff.


Great buying experience

5
Van-free mom of 3 on 09/17/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We recently purchased a Mercedes E class from Freeman Motor. Our buying experience so pleasant I would recommend this company to anyone looking for a pre owned European car. There were so many cars to choose from within our price range in beautiful condition. The knowledgeable sales person listened to what I said I wanted and showed me several cars that all fit my needs exactly. The most stressful part was making a choice.


2001 330i Service

5
Beamer 330i on 09/15/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm in the service delivery business myself and have been all my carrier with IBM, so I know when I have received quality service. I could tell the story how FMC Service Dept went above and beyond to locate a non-dealer part which saved me several hundreds of dollars but I won't here. Believe me their service is top notch. Dennis the Service Manager, great guy. He worked the problems through on my car like a Bull-Dog that wouldn't let go till it was done right. Highly recommend FMC Service Dept.


Great no pressure service and offered a great variety. ...

5
williamsfam on 06/24/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great no pressure service and offered a great variety. The easiest purchase I have ever made on a used car. The employees were helpful and receptive. Would buy here again, for sure!!


Very impressive operation, No pressure, beautiful cars...

4.8
jerry2dt on 02/09/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very impressive operation, No pressure, beautiful cars all inside under cover, very fair pricing, mostly late model German cars. Best experience I have had in my 50+ years of buying cars. Also a full blown service dep't if you drive GermanJerry Cochran


I have bought multiple cars from this dealer. Have never...

5
Jmayeaux5952 on 05/19/2009

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought multiple cars from this dealer. Have never had an issue with them, I personally have bought 2 cars from them, my sister and both my parents have bought one car each from here. Always friendly and easy to deal with. Highly recommend them everyone.


I have never had such an outstanding car purchase...

5
DFish on 11/17/2007

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never had such an outstanding car purchase experience. Before we bought our first car from them they disclosed the known mechanical defects the car had and dropped their price to compensate. When it came time to replace that car, we purchased another from them because our first experience was so outstanding. We've purchased two great cars and will return when its time for another. I highly recommend this dealership.


I bought my Audi after taking a very close look at what I...

2.2
Juliannerg614 on 09/16/2007

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 1.0

I bought my Audi after taking a very close look at what I could see with the naked eye. What was not seen was thousands of dollars in repairs. The dealer claimed it had just had all it's maintenance work finished but quite clearly after having my transmission re-mounted, a timing belt replaced, new blower put in, and now working on the sound system it was not in good condition. I am not the only one that has had trouble with this particular dealer and I would never recommend anyone visiting.


$29,995

Mileage: 73134

Color: Other

Transmission: Automatic

Body Style: SUV

City: Portland, OR

Engine Type: 362 hp 3L V6

$63,779

Mileage: 46572

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Portland, OR

Engine Type: 362 hp 3L I6

$38,995

Mileage: 14341

Color: Other

Transmission: Automatic

Body Style: SUV

City: Portland, OR

Engine Type: 2.0L Inline-4 Plug-In Hybrid Inl

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