Fox Chevrolet

Great Friendly dealership

Jim Foote and his staff do a great job! I will always bring my service work to them. When I need my next car I will see my friend Bill Gavin.

2014 Buick LaCrosse from Lansing BO

I my wife and I were extremely happy with the customer that we received during the purchase of our vehicle. Having a busy schedule, it was difficult for my wife and I to go car shopping. So, online car shopping served its purpose and the vehicle was as advertised. Nick and Bill made our buying experience a pleasant one.

Awesome Service Department

Jim Foote and the service staff are very courteous, friendly and helpful.. They make my service calls effortless to me! I highly recommend the service department to others. I do miss seeing Jim Foote's friendly smiling face at the main service desk inside the customer waiting area. I enjoy seeing how well he interacts with the other customers/

Knowledgeable staff and friendly atmosphere

I enjoyed the friendly atmosphere and that staff was very knowledgeable. I felt very comfortable with everyone there and I feel I was treated with respect.

Awesome Dealer

Always friendly and helpful. Very knowledgeable and makes sure the customer is happy before they leave the dealership. Clean facilities including the service area.

Great service and excellent people

The people l came in contact with at Fox where very kind and knowledgeable especially Jon Harkema... He is a great asset to your organization...

Great service

Bill Gavin was terrific to deal with and came to my house to pick up the car and brought it home. Amazing customer service.

new truck

I like the way everything was done.& Jon Harkema done good job taking care of me. & so did Sara Clift.

Great service

Our experience on 2/1 was absolutely wonderful. Bill, Danielle and Sarah were great to work with! We would definitely purchase another vehicle from Danielle!

oil change

nothing special - just an oil change place was very clean - folks that I talked were extremely couteous !

knowledgeable, great customer service, clean

I travel to this dealer even though I have a dealer right around the corner from me because this dealer has the best customer service and mechanics that know what their doing and take the time to explain.

Running Boards

We decided to have running boards installed on our new Traverse for ease of entry for my wife. Jon took car of ordering, setting up appointment with body shop to have installed. I dropped keys with him, and he returned keys/truck one hour later, as promised. Great Job!!!

Very good wainting area.

Easy to work with. Do not like that you have to make an appointment for oil changes and tire rotation.

Service

I was pleased with the service and the waiting area is clean and very confortable. This made my wait enjoyable.

Great Car Buying Experience

Rick was very friendly, courteous and knowledgeable. He worked quickly to find me just the right vehicle and to ensure I was given all of the incentives. Sarah was also very friendly and made the paperwork experience enjoyable.

Great Customer Service!

Fox has a great Service Plan - I especially liked the loaner policy while my car was in service! Very Customer Friendly!

Vehicle service

Needed a battery now and got right in. Doesn't get any better then that. I had been in a couple days before asking about the charge to install a battery and was told they often don't charge if battery was bought there but was charged anyway. Thought that was to good to be true and it was. Oh well.

Great Service, clean, helpful and friendly dealers

Great people, always willing to help, we know you have great service and we want to spend our money in our home town. We've been buying Chevrolet's from this dealership since 1970...that speaks volumes for this dealership!

Friendly on time service

I am so glad that I still see the familiar, friendly faces - it's like visiting family as you get your oil changed!!!

body shop work

I had work with the body shop. They were very accommodating and did a great job. I appreciate their frankness as to what needed to be done. Thanks

Great service

Great service, friendly and helpful. Salesman, Bill Gavin, is very knowledgeable about all their products and helpful in deciding on a vehicle.

Great Service

Danielle Reidsma, Brad Maslowski, and Sarah Clift were awesome and very helpful. They made this process an enjoyable one and knew exactly what I was looking for and how to get me the keys! I look forward to every visit I have or will make to Fox in Caledonia! Great job guys :)

New truck

friendly people, seemed honest. the buying process was a little longer than I am use to but they made it up with great service and presented the new truck clean and ready to go. Gave me a good price on my trade in as well.

Fast service with a smile!

My service representative Jamie Seif was great. Prompt service with a smile. Nice to be able to get that when you bring your car in

Recall

Very Good, friend and wonderful who were very professional. I was impressed with their work. I will highly recommend others who may need to have their cars worked on by this well cleaned and professional place.

great people awesome service

very easy to get appointments very polite people, fast service, comfortable waiting area with T.V and love the free coffee.

Great deal. Clean showroom

Frlendly, helpful, trust worthy sales reps. Always ready to please.Willing to spend the time with you answering your questions Fair deals. Patiently answering all inquiries.

timely service

everything was good - better surprise was that the oil change was FREE ! thanks I will be back - the staff was very pleasant

Great service, clean establishment

Was able to get my car serviced with my busy schedule. It didn't take long at all and the staff was very nice.

Great Service and helpfull getting my apointment

everyone I talked to was a great help Jim Foote & Eric in Service getting my truck fixed and back on the road

Fox/Chevrolet

If you say that you will be calling to give us more information, then "Do it"! I the customer, take you at your word.

car repair

I called earlier this week to get scheduled in and I was able to get in on the date requested. I had a car driver takes me home and she was so nice to chat with in the car. Within an hour and a half, my car was completely fixed! Very impressed on how fast it got done.

oil change tire rotation

Employees polite and done in timely manner used coupon price was good waiting area clean and comfortable location easy for me

Great experience. Friendly personal and clean shop

I had a very nice experience. My tires were rotated with out me asking. We are very pleased with our new GM dealership.

Excellant Service Department Team

The Service Team was great to work with in every way. They went above and beyond my expectations. Thank you!

Scheduled oil change

Service was great but need more parking spaces \ behind building was full and north side was full \ may need to move body shop cars out by used cars so people getting service work done have easy in and out parking

great service

Being on a Fri and from out of town I was taken care of immediately and my problem was fixed within a couple hours.Appreciated their concern and friendliness.

Excellent dealership ,sales and service .

Service personnel very polite-quick response . service very clean and organized .On time scheduled service works very well for my busy work days.

Great service

You all are awesome!! Thank you for wonderful people and car service!! Keep up the great work!! It is reassuring to have reliable and dependable car service.

Great people! Great service!

Every one was very friendly and nice. Answered every question I had about the truck. They made it quick and easy.

Great Service.

Best dealership around. Best service department in the area. Wouldn't go anywhere else. Tech's very klnowledgable and efficient. Service Writers on top of everything.

Very clean facility. Comfortable waiting area.

It would have been nice to have been greeted with a "Good Morning". The service was very quick and I appreciated the gentleman who showed me how to remove the rug on the drivers's side.

Great Service!

I went in for an oil change for my GMC Envoy. Service was great and the price charged was excellent!

Great Service

The only disappointing thing was when Fox took over from the previous dealer you took away the choc. tea coffee etc. machine an replaced with just coffee shame on you but everything was the same good service!

Kind, courteous, respectful personnel.

Arrived early for an oil change and they checked me right in. Forty minutes later I was back on the road. Thanks to the service agreement it didn't cost me a thing.

Great Service in the Body Shop

Tim and John were easy to work with and accommodated my needs for a loaner. They were timely with the work and the work was done to my satisfaction.

Prompt service

Seems to lack the personal touch I was used to when it was Selfs. A lot of new people. Prices for services seemed high, even though it was a DEAL

Friendly Service

They are friendly and the place was clean and inviting.Talked to Bill Gavin regarding a used vehicle for a friend. He was very helpful.

Fox Chevrolet

Very good service and all went well and things went very quickly and a clean job. A very short wait time and all was done right

Bill Gavin Fox Chevelet

Bill a great representative Fox. More sales personal like him is needed. Bill was very knowledgeable and answered my concerns on the new dealership and policies.

Professional service and maintenance, clean shop

The Service Department confirmed my problem, which required further testing to locate the problem. Once the diagnosis was complete, parts had to be ordered and received before repairs could be completed. Repairs were made and the problem has been corrected. While the process took a little time, I am satisfied with that the time was minimal, and with the results.

Great service, timely

The service was timely and my needs were met. The service department completed all services requested. I will be returning for future service.

Brake job

Jim foote is up to speed on all GM info and gets it done with efficiency and quality. very friendly service and repair.

great customer service

Tim at the body shop has always provided excellent customer service...ensuring that quality work is done as well as professional interactions with customers

Excellent Deal and Customer Service with a Smile!!

Excellent Deal and Customer Service with a Smile!! Couldn't be happier with my new truck and how they worked with me to make me comfortably fit into a lease

Awesome servcie

Everyone was super friendly and helpful and the work to my Tahoe was done very quickly. They went above and beyond any expectations I had.

Excellent service, good feedback on car condition

I went in for an oil change. The service person told me I was also due for a tire rotation. I appreciated the notice as it had slipped my mind. Also after service was completed she explained the status of my brakes and tires. That's what I need, someone to check up on all my vehicle's needs.

Excellant Deer damage repair

This is our second use of the body shop and we are pleased with their work and recommend them to family and friends.

Fast & friendly service! great to work with!

We had great service! Our repair was completed very quickly, and they did a great job! We will definitely continue to use them for our service needs.

extremely clean facities

was very happy except for 2 things - there was no manual for the sierra (2012) salesman took one out of a 2013 - and I had asked that the hitch pin be removed because no one had a key for it - (locking pin) had to pay to have it taken off - other than that everything is good

Great service

Very fast, great service employees. Small town feel with big town backing. I will always take my GM vehicle to Fox Seiff.

Great service

Everyone is very friendly and professional. Very comfortable waiting area. It was very easy to make an appointment through their online website.

good service

Great service and good coffee. I was able to get both my vehicles in the same time frame for service in a timely meaner.

Great service.

Everyone i spoke to was extremely helpfull. The car was in and out for the service on the same day.

Fast Easy Transaction.

Fast easy transaction. They delivered exactly what they promised over the phone. They did an excellent job and went out of his way to accommodate our schedule. Being out of town buyers he had everything ready and we were in and out.

Merlin Buwalda

I am very pleased with the excellent service provided by the staff and technicians at Fox Chevrolet. I plan to continue having my Impala serviced here in the future.

service dept review

How ironic, I have asked the service dept to check the rear left tire a few time since I purchased the used vehicle, on the day I am replacing the tires they finally find the leak. I found the nail my self over 7 weeks ago and just kept putting in air each week.

Recommending Fox Chevrolet

The salesperson (Rick) was very helpful and hospitable, and the financial person (Keegan) was very courteous.In summary, it has be a beautiful and fruitful experience.

Perfect service, always.

The greatest! Thanks JimAlways fixed right the first time. Definitely recommend. The best dealer in Michigan. Nice lounge with good coffee.

auto repairs completed

My car was repaired and I was given a rental car to use. A misunderstanding of repairs needed occurred so I have to take it back in for those. I was treated very well and appreciated the staff.

Recall service

The service dept. called me back to recommend a good timefor service.Service was prompt, courteous. Couldn't ask for anything better. Thanks.

Purchase vehicle

Great experience all around. All staff members were pleasant and friendly! Definitely would recommend Fox and do business with Fox again.

Body Shop Sevice

I've been doing business with Tim and Steve in the body shop for years. They are excellent. Sorry to see Steve leaving. I will always be a promoter of Tim and his crew.

Great service

I didn't tell them before I came in that I thought I had a nail in my tire - they took the time to fix it for me. Great service.

Satisfied customer

When I called to make apointment it wasn't wrote downBut the service manager worked it in just before lunch so I thanked them for that I'll be back