Ford of Londonderry

Easy to do business with

I recently purchased a new Ford F350 from Bruce Boutin.Bruce and his team were a pleasure to deal with.Everyone was very professional and delivered what was promised in a timely manor.I would purchase another vehicle from Ford of Londonderry simple because they are easy to do business with.

Great experience

I just purchased my second new vehicle in less than a year due to the excellent customer service I experienced from everyone at the dealership. My salesperson, Bruce, is a true professional and He delivered my vehicles at the lowest price in less than a day. There was no haggling just friendly, respectful service which is very uncommon in today's society. I strong recommend Bruce and the dealership.

Daryn Turner is a seasoned professional.

Just want to thank Daryn Turner for his assistance and professionalism in handling my lease; this is my second Explorer XLT (love it) and I drove up from the Cape just to do business with Daryn. He took time to review the new features/new technology of the 2017 Explorer XLT which was very helpful. Daryn put this lease together in one week, and I was able to have my new Explorer XLT for the Thanksgiving holiday weekend.

Comfortable and Friendly

This is the second Escape I have bought from Ford of Londonderry, Lee Turner was my salesman. He was very helpful, knowledgeable, and friendly, and never assertive. There was no pressure. The whole experience was enjoyable and I really love my 2015 Escape. I would highly recommend Ford of Londonderry and Lee Turner.

great experience!

Kevin and Roger make a great team! Bought a used (barely) Mustang. They were so knowledgeable and patient! Yet, when the final transaction occurred they were super efficient! I'd recommend them to anyone! Even their on-line sales people were fabulous!

Great experience

Great customer service. There were no surprises. Bruce Boutin was amazing..no hard sell, just facts. I will definitely purchase future vehicles at this dealership.

2012 Nissan Sentra Purchase - October 2016

Went to Ford of Londonderry after no longer going to our old dealership and had a pleasant experience . I told them what we needed for price on a car I picked for my Son and he liked the car and with no hassle had the car next day. Very pleased with Londonderry Ford will purchase there again and recommend them to anyone who wants to purchase a vehicle. Our Sales person was Bruce Boutin and he was very pleasant to work with.Alex

Easy and Straightforward

I just purchased a new 2016 Focus ST this past week and am very satisfied with Londonderry Ford. They were straight forward the entire time, and I was not hit with anything unexpected. Paying for and picking up the card was easy, even though I'm from Massachusetts.Thanks guys!Geoff

Pleasant Experience

Just purchased a 2016 Ford Explorer at Ford of Londonderry from Raul. He pinpointed my needs and wants by presenting this vehicle to me. All the features were explained with a hands on approach during the test drive. We even went did a Dunkin' Donuts drive through! I didn't need to look at any other car. I was offered a great trade in price for my Honda. The entire transaction was smooth, professional and convenient. I highly recommend Ford of Londonderry and Raul!

Professional buying experience

I recently bought a new Ford Super Duty form Ford of Londonderry and I had a great experience. They had the truck I was looking for on the lot and my salesman Bob Morrisette was terrific. Thanks!

Professional and great experience

I came in to buy a SUV, I am sad losing my 2008 Mercedes Benz (Prince). Raul made me see things differently. He was pleasant, kind and understanding. I didn't buy the same day but came back to my a Ford XLT because he was professional. When I returned to buy my SUV, I insisted that Raul had to be present because of his great service. His customer service was EXCELLENT. This is how people should be treated in all level. Thank you. Thanks to Roger Tallini too, I like his sense of humor. Great job guys.

Great experience (again)!

We've been buying our cars at Ford of Londonderry since 1993. It's always been a good experience! Bob Morissette was our salesman for our latest purchase and we were very happy with our service. Service is always good at Ford of Londonderry too!

A pleasant experience

I recently bought my daughter a new Ford (which she loves), this was the best car buying experience I have had. Ford of Londonderry had the exact car/color combination we wanted with great rebates and incentives. I will go back for my next Ford.

Knowledgeable, courteous and professional

We went into this dealership and met Kevin Lavoie who was awesome with us! We had a great experience and everything went smoothly with Kevin's guidance! We didn't feel like we were being swarmed by salesman. We told him what we were looking for and he delivered! We bought a Ford Explorer and are loving it! Thanks Kevin!

great service .

Great professional service , not pushy, very helpful. Raul called a couple of days after the purchase to make sure I was happy with the car & was there anything else he could do for us.

Great Experience!

I had a great new car buying experience with Bruce, Chuck and the whole team at Ford of Londonderry. The whole process was painless and straightforward. Bruce and team were very laid back and took a consultative approach to selling me the car. I never felt pressured into a buying decision. I would highly recommend Bruce and the team at Ford of Londonderry to anyone looking for a great buying experience.

Pleasant buying experience we bargained but it was not confr

This was our third purchase from Ford of Londonderry and we were not made to feel "threathened" as we have at some other dealerships in the past (Such as wanting to leave but they couldnt seem to find the person with the keys to our car.) Pleasant comfortable atmosphere.

New Ford Escape 2017!

We had a good experience working with the folks at Londonderry Ford! Bruce Boutin was informative about the car buying experience explained various discounts we could apply. I would highly recommend Londonderry Ford for your next car buying purchase. I'm enjoying my new car especially the Sync.

Ripped off

My Ford F350 box truck was losing pressure in the brakes and the pedal would go to the floor. My regular mechanic who is very good at his job replaced the rear pads. He said the rear rotors were fine and he had completely done the front brakes six months earlier. They were still losing pressure so he replaced the master cylinder, no luck so he replaced it again. No luck again so he said take it to Ford. Now my nightmare really begins. They started by telling me the rotors he said were fine needed to be replaced. OK do it, didn't fix it. Then they said it was my front brakes which had just been replaced. OK do it, didn't fix it. Then They said my mechanic did not use a genuine Ford master cylinder. Reluctantly I said OK do it. Didn't fix it. My son Googled the problem and told them it was the hydraulic control unit. Fixed $4,300 dollars later. They are a STEALERSHIP. I walked right in and talked to the service manager who said he was busy. Said he would look into it and call me. I have been waiting 18 months for that call.

Wonderful experience in car buying!

We had a wonderful experience working with the folks at Londonderry Ford! Completely hassle free! Bruce Boutin was very informative about the whole car buying experience. I would highly recommend Londonderry Ford for your next car buying experience. I love my new car!

New F150

Ford of Londonderry was great to deal with. I first shopped on their website which was upfront and heavily discounted on the F150s I was looking for. When I arrived I was greeted by a friendly Bob Morissette. Bob was very good at listening to my needs and quickly found a truck that matched all my requirements. Bob then took my wife and I on a test ride and showed us all the features of the truck we didn't know about. The price negotiation was very straight forward without all the back and forth games of other car dealerships. The finance process was very straight forward and we were even able to take the truck that day. I have spent 4-6 hours in the past buying other vehicles and I will honestly say I was extremely impressed with how quick and painless the entire process was. While I hope that my truck lasts me many years, if there is ever a need to buy a new vehicle i know where my first stop will be

Ford of Londonderry and Bruce Boutin

When my wife and I went to Ford of Londonderry we were just stopping for a look. There we met Bruce Boutin who asked the right questions and then listened to our answers. Then he showed us several trucks they had there, as well as exhausting all possibilities for finding exactly the truck that ticked every must-have on my list in the New England area. Turns out, I'd waited too long to find what I thought I wanted off any lot, but he had a truck that was so close, and was willing to negotiate, doing what it took to find the best option for me. I had no fear of finding a better fit elsewhere, since Bruce did all the legwork for me. I couldn't be happier with the friendly service we received from Bruce, or with my new truck!The Corbetts

Our visit to Ford of Londonderry.

My wife and I met sales associate Lee Turner today to discuss buying a truck. Lee was very pleasant and made us feel very at ease with his mild, laid back manner. Lee was very knowledgeable and answered all our questions. We had a very pleasant experience. Thanks Lee.

Happy Customers

Raul was very helpful and encouraging. He listened to my daughters needs and helped point us in a direction that we had not thought about but was still within our price range. He did not apply pressure but rather gave us the dealership's best offer without giving us the run around. This is the second vehicle Raul has helped us with and we would highly recommend him to others.

Daryn made it easy!

Bought my first truck, F150 Limited, at Londonderry Ford. They gave me a fair price the FIRST time and more for my trade in than other dealerships had offered me. They even reached out to another lender to get me a better interest rate after I told them I had secured financing on my own. When I had an issue with the battery after the purchase, it was replaced immediately by their great service department, no questions asked! I can attest that they actually STAND BEHIND their used vehicles after the sale! You'll have no worries with Daryn, as he goes the extra mile for you!Ryan L.

Love my car!

Ford of Londonderry was recommended to my husband and I by 3 different family members, and after doing business with them I now understand why! Raul our sales associate was patient, attentive, and understanding to all of our needs, and truly made my husband and I comfortable the whole way through. Everyone we met were great, accommodating, and showed amazing customer service. My husband and I will not only recommend Ford of Londonderry to other friends and family members, but plan to do all of our car business there. What a great experience!

Great Experience!

Went in to the dealer knowing exactly what I wanted after selected the vehicle on the web site. Raul is a professional salesman who makes sure his customers are satisfied both before and after the sale. Great follow-up and attention to detail!

Couldn't be happier!

Went in to the dealer knowing exactly what I wanted and was able to easily place an order for a Platinum Expedition EL. Raul is a professional salesman who makes sure his customers are satisfied both before and after the sale. Great follow-up and attention to detail!

MY FIRST CAR BUYING EXPERIENCE

My first car buying experience Just wanted to say what I great experience I had purchasing my 2016 Ford Escape. Everyone in the dealership had a really great attitude, they were very friendly and helpful. Bruce helped me find exactly what I was looking for, he explained all the car features and took time to walk around the dealership with me and made sure I had all the information I needed. The whole transaction only took about 3hrs beginning to end. I would highly recommend this dealership and especially Bruce.

Professional & Courteous

We just purchased our second vehicle from Londonderry and are pleased with the experience.There was a small issue with implementing the A/Z Plan but it has been resolved. We are very satisfied with their Service Department also. Would recommend them to anyone looking for a new Ford.

They put the fun back in buying a new vehicle!

I dealt with Roger first by phone and then went down to see Bob Morissette. Ended up leasing a 2016 Ford F150 Limited. This is the third new vehicle I purchased at Ford of Londonderry . Very pleased at the experience of my purchase and the great communication between the team of Bob,Roger and Tim.Thanks Guys!P.S. Thanks for the 40" TV

Nothing But Excellence!

My husband purchased a 2016 Ford Explorer Sport for our growing family and it was such a breath of fresh air to feel helped instead of ignored at a dealership.. Our sales rep was Raul and he was the best of the best he was very knowledgeable, always stayed on top of things and kept us in the loop of what was going on every step of the way. It took him a great deal of effort to get us the truck I fell in love with but he made it happen and was always positive and patient thru the entire process. Chuck in financing was also great. He was very helpful with any questions we had and had us in and out of completing paperwork. I recommend this dealership to anyone whom want nothing but excellence from start to finish.

Great New Car purchase experience

I can't lie. I knew nothing about this dealership and stopped there on a whim. I left with a brand new Ford Escape, exactly what I wanted with no hassles and great customer service. Bob listened to what I was looking for and then went looking for it. It arrived at the dealership promptly and I was on my way. Best for me was the time Bob spent going over all the details of the car. I was ready to drive with confidence by the time I left the dealership. Very pleasant experience.

A 2016 Ford Fusion Driver

Bruce Boutin, Sales Associate, listened attentively to what I wanted in a 2016 sedan hybrid, answered questions informatively, and after the road test I was satisfied the car was the correct one to purchase. He offered a number of cost options for my consideration and took plenty of time with me. Later, meeting employees while touring the dealership, also was a appreciated.

"AMAZING!!!!!"

Very impressive dealership. Bruce and Tim where great to work with. It was amazing how they went out of there way to get me the paperwork i needed down to Ct. Would definitely recommend this dealership to anyone who was looking for a vehicle

Great Dealership!!!

I just purchased a new F-150 and had a really great experience working with everyone at Londonderry Ford. Everyone was extremely helpful throughout the process. Bruce Boutin was very knowledgeable about the vehicle and spend plenty of time walking us through the entire vehicle. Tim Finnegan did a great job getting the all our loan details together.Overall I would recommend anyone looking to buy a Ford to go to Londonderry Ford and do business with with Bruce and Tim!

Amazing!

Walked in and created by Bruce! He was awesome he was able to help me get into or working on getting me into a 2016 ford fiesta! Thank god! Amazing dealership and the finance manager is awesome too I look forward to doing business with them to complete my deal!

Extremely happy ! As honest as they come salesman !

I bought a 2015 Chevy Silverado from darayn and could not be more happy with my buying experience he was attentive to my needs and made every effort to make sure that my every needs were met from test drive to delivery of vehicle and has followed up on more than one occasion to make sure that I am still happy and if there is anything that I need. If anyone is in the market for a new or used vehicle I would highly recommend visiting daryn turner at ford of Londonderry he will do right by you. Thanks daryn

Just the best!

I just purchased another vehicle from Londonderry Ford. I have done business with Bob Morrisette for years and have always got a great vehicle at a fair price. Bob has always worked to put his many new and returning customers in what they want or need at a price that they are totally pleased with. Very knowledgeable!It is well worth your time to drive to Londonderry Ford and take advantage of their excellent sales and service staff. They are truly customer oriented and a pleasure to work with. You will end up doing yourself a favor and I know you will be glad you did. When you stop in say hello to Bob for me, Russ Quinn

Worth the drive!

I travel from Wakefield MA to Londonderry because the experience with Al Finnegan is worth the drive. I told him what I wanted and he made it happen. No stereotypical salesman here! Chuck is a pleasure to deal with also. Love my new Escape!!

f150xl

We walked in and Bruce Boutin made us feel at ease and not rushed into buying. We told him what we were looking for and he found the truck for us and we signed with him same day. Will be sending friends and family to Bruce at ford in Londonderry. Debra and Floyd Dicey

Bruce did a fabulous job in every way!

Bruce was patient and 100% helpful in helping us with a decision. Service dept was also top notch with help with minor problem. Will be glad to recommend to others

Awesome experience

Bruce Boutin was great! He found me the car I wanted and the entire sales experience was great. If you are looking for a car, go see Bruce at Ford of Londonderry.

Great Experience

I just bought a brand new Fusion and the whole experience was great. Closed the deal within an hour and got a great price and excellent follow up. I would definitely recommend this dealership to friends and family. Bruce was very up front and thorough with any questions that we had. Overall, it made purchasing a car fun again.

Another great experience with Ford of Londonderry

I just purchased a new Ford Mustang from ford of Londonderry. Bob M was a great salesmen, he was professional and helped me get a great price on the Mustang as well as my trade in. I've been a customer of theirs for close to 10 years and have had nothing but great experiences from their sales and service department.

Tim Finnegan went above and beyond

Tim was upfront and honest about pricing, and even came in on his day off to finalize sale. I would recommend anyone looking to purchase a vehicle to go to Londonderry Ford and speak with Tim. Not to forget the other team players, they were helpful/polite as well.

Mr. Lee

My wife & I stopped by this dealership yesterday, 21 March 16, looking at some vehicles. Mr. Lee introduced himself to us and we immediately felt at ease and welcomed. I will be going back to talk with him about a new vehicle soon. He made a lasting impression on us and the dealership...!

Excellent experience and return customer

Raul Pereira made the car buying experience painless and we were able to continue on with our day. This was the 3rd car purchased from Raul. Won't hesitate to visit him again when we are in the market again. Chuck made the financing piece streamlined and quick.

Great car buying experience

We had a great experience burying a truck at Londonderry Ford. We worked with Raul. He was extremely knowledgeable about the vehicle. Raul answered all our questions with complete assurance. We would recommend anyone looking to buy a Ford to go to Londonderry Ford and do business with Raul. It was a fast and efficient!Thank you for a great car buying experience!Clayton and Kim Smith

Great customer service

Raul and Chuck were extremely polite and helpful. They took their time to go over in detail , everything I needed to know. Raul actually remembered me from almost 3 years back. He approached me to offer his help on a very busy day. I felt like a valued customer by both Raul and Chuck whom were very friendly. I had a great experience.

Ford of Londonderry is the place to buy your next Ford!

From the beginning, the team was extremely responsive with all questions that I had to narrow down my selection for the perfect truck both online and once I headed into the dealership. Bob Morissette welcomed me as soon as I entered the door to the dealership and assured me that he was committed to make sure that I had the best experience possible. In fact, Bob was able to work with me to find the right truck the exact way that I wanted to...no pressure, no hasslejust awesomeness. If youre looking for the best experience for buying your next car, head to Ford of Londonderry and make sure you ask for Bob.

Honest friendly and very helpful

I walked in the showroom and asked for help to find me a used car within my selected budget and criteria. I was shown in ten minutes I was shown a car that fit all of my needs including price. In fact under budget. This is the second time I have purchased from this dealership and nothing has changed. They are still awaome. I was signed sealed and delivered in less than 1 hour.. Londonderry Ford makes it EASY. THANK YOU

Excellent Service we are very Happy!

This is the first vehicle we purchased from Ford of Londonderry. From the first email communication to the test drive then purchase I couldn't be happier! Bruce Boutin was a class A sales person. He made the process go smoothly and was very helpful in answering any questions we had. I will definitely recommend this dealership to all friends. Thank you everyone at Ford of Londonderry!Jim and Wendy M.

Excellent service at a busy time.

Having known Bob from a prior place of his employment we naturally sought him out to help us find our objective. He was able to get us to it on the first try. Our visit was on a day when a sales promotion was in progress and all sales personnel were quite busy, including Bob, yet he was able to get us signed and sealed along with his other customers. That day was very busy but we felt that we received excellent service. We had reason to visit the dealership over the next few days and found that all others of the staff to be very friendly and helpful.E. Vermilion

Happy customer!

This is the second car I have purchased from Ford of Londonderry. Bruce Boutin is very helpful, courteous and knowledgeable. I knew what I wanted when I came in and he had the F150 ready to view and test drive. He made it quick and easy and made me feel comfortable about the entire car buying experience. Bruce Boutin is relaxed and not pushy. He was thorough with the delivery of my truck and I love it. I will recommend Bruce to my friends and family. Thanks Bruce Boutin for yet another excellent car buying experience.

EXCELLENT CUSTOMER SERVICE

This is the second car I have purchased from Ford of Londonderry and it has everything to do with my salesman Bruce Boutin! He is very helpful, curteous and knowledgeable. I told him right off that I needed a car for under $10,000 out the door and he absolutely came through. He made it quick and easy and gave me the most car for my money and made me feel comfortable about my car buying experience. What I like about Bruce Boutin is that he is relaxed and not pushy at all, he made me feel like family and I just love when you come across someone you can tell is genuine. He was prompt and thorough with the delivery of my car and I love it. I will recommend Bruce to all my friends and family. Thanks Bruce Boutin for yet another excellent car buying experience

My first experience with Ford of Londonderry,

Thank you Bob Morissette for making our first experience with Ford of Londonderry the best. You were very helpful, with no pressure, in making our purchase of a new 2016 Edge very easy. Trade in was satisfactory. Looking forward to servicing and any future needs we may have with Ford of Londonderry.

Ford of Londonderry is the Best!

I had a fantastic experience with Londonderry Ford! Bruce Boutin was very knowledgeable, friendly, and patient. He asked all the right questions to be sure I would be happy with my choice. I love my new Ford Edge. My boyfriend purchased his car from this dealership, and he was so well taken care of, we had to come back here to the people we trust. From the GM, Roger, to the Finance guy, Chuck and the owner himself, they are all wonderful and take customer service very seriously. I had received a follow up call from Bruce just a few days after buying my new car, just to be sure I was still happy with my purchase and to see if I had any questions. I love that the excellent service does not stop after the sale is completed and you drive off the lot.

Very good exprience!

Both Bruce and Dave made the recent purchase of my 2014 F150 very easy and relaxed. When I first viewed the truck it had a small ding in the tailgate, when I pointed it out to Bruce & Dave they took care of it immediately. Bruce spent a lot of time going over all of the components of the truck, this was very refreshing as most dealers just send you off with the manual. I would without hesitation recommend London Derry Ford.

Honest salesman

My wife and I leased a 2016 Ford Escape. Our salesman was John Kowack and he is one of the hardest working, honest and straight shooting person we have ever worked with when buying a car. He was upfront with our trade in, didn't try to over sale a vehicle to us and was very knowledgeable. This is our SECOND car we have bought with John Kowack as our salesman. We "followed" him from one dealership to Londonderry Ford! I recommend anyone looking for a vehicle to ask for Mr. Kowack directly. I am sure the other salesmen are just as good however I believe Mr. Kowack has the dealership AND the customer's best interest in mind. Win/Win.

Best experience in buying a car in 40+ years!

This was the easiest car purchase experience ever! Because of the no pressure, no games, great prices and straightforward honesty, we signed on the dotted line. Al Finnegan was the best, from answering our questions when we were considering our options to orienting us to our new car. When we moved to this area (18 months ago), finding a local dealer and establishing a relationship was a priority. We have brought both our cars to Ford of Londonderry for repairs and maintenance - a very positive experience! Buying this car was the frosting on the cake. Thank you.

No hassle, straight talk, great experience

We recently purchased a new Ford F250 from Ford of Londonderry and every aspect of our pre and post sale experience was just great. From email communication with Terry, on-site sales service with Bob Morissett and financing through their office. Every step was truly a pleasure with no hassle, high pressure or attempts to sell something you didn't want. A truly class organization with great people and terrific experience !!We highly recommend Ford of LondonderryPaul & Dianne Page

NEW CAR

THE ONLY PLACE I WILL EVER BUY A VEHICLE. BOB MORISSETTE IS THE BEST SALESMAN I HAVE EVER DONE BUSINESS WITH. THE WHOLE LONDONDERRY FORD TEAM MAKES YOU FEEL LIKE FAMILY NOT A CUSTOMER. THANK ALL OF YOU AGAIN.

Used car purchase

This is the second vehicle I have purchased from Ford of Londonderry. It's also the second financed through them as well. The service has always been excellent and I will continue to give this dealer my business. Dealing with Bob Morissette and Chuck Cote is always a pleasure. Both have given outstanding customer service and have gone out of their way to get me what I want.

patrs

Chris and Matt give me top end help every time I go there. This is 1 place friends matter ! As long as I get this help they are number 1 to me. ALL THE PEPS IN PARTS ARE GREAT Krystal and Richie too.

"We'll Be Back"

This was our first vehicle purchase from Ford Of Londonderry. After our initial contact via email, we talked to Terry Wendorf from internet sales and w/ her help, arranged to meet Daryn Turner - Sales. We had read several reviews from customers about Daryn and his experience with leasing and how he conducts his business. He gives his customers a relaxed and informative experience. It was a great decision to work with Daryn. Upon delivery of our new 2016 Ford Explorer Daryn spent a great deal of his valuable time explaining all the features, controls and even synced our phones for us. Daryn Turner is a valuable member of the Ford Of Londonderry team and we look forward to our future relationship with him, The Service Team and the entire Dealership,Sincerely, Doug & Marianna Taylor Danville, NH

Car Purchase Experience

Bruce Boutin assisted me with my new car purchase. He was very professional and did not pressure me at all about my car purchase. He allowed me the time to make my decision and was great to work with. I highly recommend him and Ford of Londonderry!!

The learning curve made easy!

As someone who has only bought used vehicles for the last 29 years I was thrilled to be looking to purchase something new that had all the "bells and whistles". Bruce took the time to not only explain what my Focus ST had for options but he showed me what every display and button was for. I left the dealership able to immediately use the phone, climate and navigation systems. My purchase was not the car I initially went in to test drive but the entire dealership was welcoming as I walked the lot and asked for another test drive. I appreciate the help from everyone as I completed the purchase and I LOVE my car!

Great!

I have nothing but good things to say about Londonderry Ford and Bruce Boutin. He was very helpful and patient with my questions. He went out of his way to make sure I had everything I needed. Bruce was not pushy at all and the experience was very easy and I would highly recommend him and the dealership to my friends.Tracy

Great !

Al was very polite and knew what he was talking about. He had the answers we were looking for and he was just a nice salesman to deal with. And I have the car I LOVE!Barbara Gobbi

Ford of Londonderry and a Londonderry Resident equals happy

Thank you Bruce and Londonderry Ford for your professional and courtesy. The process was not painful and they helped keep me with their lease price to stay within my monthly budget. Will be a returning customer in the future!

Very fast service

I worked with Bob Morissette buying my new 2016 Ford F-250. Bob made my buying experience fast and easy!I got a great deal on my new F-250 and gave me a very good trade in offer on my Ford F-150.Very great service!

Why a Ford Focus is better than a Toyota Camry

A few days ago I stopped by Ford of Londonderry to look at a 2016 Ford Focus on my daughter's recommendation. I was lucky enough to get Bob Morissette as my sales expert. He listened to what I was looking for as I considered replacing my 13-year old Camry, and features that were important and not as important to me. We went on a test drive, and that was when I became seriously impressed with the Ford Focus. My Camry has always had rather soft brakes, very poor headlights, and it came with poor grade tires that lasted just beyond twelve months so that they were no longer covered by the warranty. It was comfortable and fairly economical to drive. Now Toyota has upgraded the Corolla with high tech features, but the Camry has not changed much except for body shape in the past twenty years. In comparison, the Ford Focus has edgy brakes, excellent headlights, rear-view camera in reverse, cell phone sync, a digital key pad if you lock your keys in the car, and too many more features to list. It is also comfortable, economical to run, affordable and reliable, and it has an excellent set of Michelin tires. It also has a trunk large enough to hold a small horse that expands into the rear seats across the whole width of the vehicle. The Camry trunk is reasonably roomy but it has a narrow opening into the rear seats which restricts the size of cargo.However, preferences in a car are a very individual thing, but where Ford of Londonderry won hands down over Autofair Toyota was in the courteous and informative attention of Bob Morissette. He answered all my questions fully and didn't make me feel foolish for asking them. He didn't pressure me into my decision to purchase and he worked to find a way to make it affordable for me. I highly recommend Bob to anyone looking at a new car purchase.

No pressure.

So o 11-30-2015 I bought a new F-150, John Kowack came out to see me, asked him a couple questions, he told me to look around and when I found what I like, to come get him. It was lay back and easy, no pressure, they where honest and upfront, told me and showed me everything I needed. I'll be going back again to them. Thanks again.

F 150 purchase

I have purchased more than a few new vehicles and i can honestly say this was one of the easiest transactions so far. 95% of the negotiations were done over the phone which for me and my busy life is absolutely key. John Kowack was Great! hes a real guy (not your typical car salesman) who was upfront and honest throughout the process. Do yourself a favor buy your next car from him!

It was easy

Bruce Boutin was a great sales rep who made it easy. No pressure. Responsive and friendly. He and the dealership were part of the reason I switched from a Chevy Silverado.Tom D

Car Purchase

There is no pressure at all to purchase a car from Londonderry Ford. I stopped and met with Bob Morissette and he was great. He answered all of my questions - there was no BS. He had me meet with Chuck Cote and he was great to deal with.My wife purchased her car from Londonderry Ford several years ago and also had great service.Londonderry Ford is a straight shooter.

Bruce is awesome

This was my second time buying a car at Ford of Londonderry. The first time I leased a Ford Escape and the second time I wanted to purchase a car for my son to drive. I wanted to make sure that the car was a certified pre-owned vehicle and in good condition. I know that going to a dealership for a used car is not always easy but at Ford of Londonderry they always make you feel welcomed. Of course I went back to the same sales person, Bruce Boutin, because he always makes you feel important. My next car will come from here and because I lease they have a customer for life. I highly recommend this dealership and give Bruce an even higher recommendation. The financing for my son's car was fast and easy.

Thanks Bob Morissette!

Bob was super helpful, kind, and made the transactioin so easy. My husband and I went in to look at a used Subaru Impreza we saw online. I was not expecting to purchase the vehicle that day, but the transaction went so smoothly, we left 2 hours later with the Impreza! Thanks again Bob!

Good coffee.

Purchased a used 2013 Edge on October 16th, 2015. Bruce Boutin was very pleasant, knowledgeable and quite the story teller. Though I got slightly beat up on the trade-in value of my F-250, I was satisfied with the compromise. Bruce even steered me in the right direction for a lunch spot while my paperwork was being completed and car prepped.

Finance dept failire

Bought a new truck financed through ford with the promise of a phone call in four months to refinance at a lower rate. Was told it would be quick and painless as they have all the information. Never got the call. My call to them has repeatedly been unreturned. Message was left marked "urgent" and I am still waiting.... Deal breaker for me to ever purchase there again.

Good Buying Experience

Purchased a new F-150 on October 23, 2015 and our initial impressions are: 1) very pleased with Truck, 2) Sales Staff, 3 ) Business Manager, and the buying process. We did not rush into the purchase and everyone was very open and upfront about every detail. In addition, Bob was very helpful in explaining all of the features on the vehicle and willing to help with anything else after the sale.

Excellent Service!

Tonight I purchased my new 2016 Escape from Daryn Turner! Daryn was extremely kind and patient, answering all of my questions and doing whatever he needed to do to make sure I was happy! I was pressed for time both times I went in but Daryn made sure he didn't leave anything out and was respectful of the time I was able to spend with him! I couldn't be happier with the friendly faces and services I received!

Going the extra mile

We knew the vehicle we wanted and my husband called to see if there was a metallic 2016 Expedition in stock. There was not but Roger located one and had it brought up from MA and by that same afternoon we took it for a test drive and that sealed the deal. It spoke volumes that Roger didn't hesitate to make things happen right away. Very helpful and accommodating. The next morning we were back to finish the deal and Chuck was so helpful. Everything was professional and super efficient. Bob took it from there and patiently and thoroughly explained the vehicle and all the technology, and answered all our questions. The whole car buying experience was unlike any I've ever experienced. Positive in all aspects and very satisfied. Thank you Londonderry Ford!

Pleased overall

Sales staff were very cordial and not pushy. I appreciated the straightforwardness and perceived honesty. I was in a little bit of a rush when test-driving and they made every effort to speed things along. The finance process was also relatively painless. I am overall pleased with how the sale process went.

Easy going involved salesman

John Kowack was very attentive to our concerns when buying my new 2014 f250. He very patiently took us through our options as we looked at several different trucks. He gave us a great bunch of laughs and knew just when to step back or walk away when we had some thinking to do but was never far away. He was super friendly and never pushed any options on me i didnt want or need and pointed out some options on my truck i hadnt noticed. John also took the time to show me all the features on my new truck. With service this great i wish i could buy vehicles more often. I will be back!

Our third purchase from F.O.L.

A used F-350, a used Ford Edge, and finally a new 2015 Expedition; all with salesman Bruce Boutin. Pretty obvious that we are happy dealing with F.O.L. The "one owner" Edge was a problem child within 24 hours, but Dave Farrand stepped up to the plate and provided costly repairs of three different issues at no charge to us. Customer service like that was not only unexpected but just does not happen at most other dealers. Bruce's goal is for you to leave with a full understanding of all the vehicle features and knowing that he will be there to help with any questions after the sale. Ask for Bruce. Period. Afterwards you will discover that the service dept. is exceptional in every way.

Helpful and friendly

Service was very helpful and friendlty. They walked through all the details of the car and its many features, and they were helpful in making sure I got exactly what I wanted.

A+ Outstanding

Purchasing our new Ford Fusion was absolutely the easiest car purchasing experience ever.Salesman Kevin Lavoie met us on the lot, showed us exactly what we were looking for. I tried it out and we purchased it. Kevin delivered it to our home. He explained all of the devices, screens, levers and buttons to operate all of the cars functions. I would highly recommend Kevin Lavoie at Ford of Londonderry .

Hassle free experience

John Kowack presented the most hassle free car-buying experience for myself and my family that I have ever experienced. He was responsive to my questions/concerns and ensured that all of my needs were met. My vehicle was ordered so I could not pick it up immediately. On the day of my delivery, I expected the process to take several hours. However, Londenderry Ford made the process seamless. The paperwork was ready, the truck was shining from bumper to bumper and John and team made it all happen with ease. Couldn't have been a better experience for me. I didn't have to play a bunch of games. I got the truck I wanted at a very fair price and had a great experience throughout. Would absolutely recommend John to anyone looking for a Ford.

Raul Pereira

Raul was honest, no pressure, took me on 2 test drives and ran the numbers on a couple of cars. I was in and out- having bought a truck in about 2 hours. Fully satisfied. Chuck in finance was great too- no pressure, and flew through the process.

Customer Service At It's Best

My Husband and I have purchased 2 vehicles in the past year from Londonderry Ford. Both were sold to us by the same sales rep. The sales rep has been unbelievable with giving us the best service as possible. My Husband was even having an issue with his truck a month ago and he contacted our sales rep and he helped us get resolution. When we decided to purchase our 2015 Fusion, my husband would not go to anyone else but Londonderry Ford to work with our sales rep. We have had positive experience with Ford as a whole and especially our sales rep.

Old fusion,new fusion

I drove a 2006 ford fusion for about a year until it was totaled in an accident. I loved the car and I had heard great things about Londonderry Ford so decided to drive over. Looked at a few things but saw a 2012 fusion that caught my attention. Bob Morrissette was with us talking so I asked for the keys. He brought them out i started browsing through the car and then we went on the test drive. Loved this one too so we did the financial stuff everything worked out and I drove it home 2 days after. Bob was great and anyone else I dealt with was awesome. I'm looking forward to keeping my car serviced here as well and any other time I need a car I know where I'll be going. Thank you Bob and thank you Ford of Londonderry!

Awesome experience

We are in the market for a new car and stopped by today to take a look at what they had. We were met by Bruce Boutin who chatted with us about our needs and our budget. It was more like a conversation with a friend than a sales transaction. Bruce was simply fantastic to deal with. We drove a couple of cars and he was patient and answered all our questions. At the end we drove away in a new Fiesta. This is our second purchase at Ford of Londonderry and we will definitely recommend them to all our friends. Thank you Bruce!

Very helpful salesman

I bought a pre-owned Town and Country. My sales rep, Bruce Boutin, was very helpful every step of the way. He answered all my questions and allowed me to take 2 test drives just to be sure the car was the right one for me. Thanks Bruce

Great

My husband and I recently bought a new Ford Fusion with the help of Daryn Turner. The experience we had was wonderful, I would recommend him to anyone he was polite, down to earth and answered all our questions. Spent time with you going through the car and the dealership.

Consistent Excellent Service before and after you buy.

We returned to Ford Londonderry for a second purchase based on the great experience with our first car. This is the first time we have returned to a dealer and a salesperson. Daryn Turner impressed us during our first purchase with his straight forward low key approach. We returned expecting another great buying experience and Daryn delivered. We never felt rushed or pressured. We didn't have to spend long hours working a deal, the negotiations were quick and easy. During the delivery, Daryn remembered we had a similar car and only went into details for new features. We like to buy local when we can and Ford of Londinderry makes the decision to buy local very easy.

Bruce Boutin is the best car salesmen, EVER!

In the last year we have gone to at least 50 dealerships in southern New Hampshire. And none of them can compare to the experience we had at Ford of Londonderry. Bruce Boutin's customer service goes above and beyond from the moment you walk in the door until well after your car purchase. And that makes a huge difference! He did everything he could to help us when it wasn't ideal for us to trade in a car, so when we were in a better position with our trade we knew hands down where we would go. He's a family man and was just so sweet and had lots of tricks to help keep our 1 and a half year old happy and entertained through the car buying process. He gets to know you and your family needs. He made the buying process so simple and painless and pressure free. And once we bought the car his customer service went well beyond expectations when he offered to give me a ride when my car was not ready on the day I thought it would be. This is exactly what buying a car should be like!

Love this place for buying a car

Just bought my second car from Ford of Londonderry. Bruce Boutin was an excellent sales representative. He got me a great price and made sure that I had all the information I needed to get the most out of my new Ford Fusion. I hope he's still working there when I need my next car. I'll definitely be back.

Second purchase !

We recently made our 2nd purchase with Londonderry ford, requesting Bob Morissette as our salesman. Once again he didn't disappoint us and it was a successful purchase!. Our 1st was our 2010 Edge, this time we leased our 2015 Edge knowing in 3 years we will be leasing another!

Another truck purchase, another great experience!

My second truck purchase over the past few years from Ford Of Londonderry. Another great experience with the help of Kevin Lavoie. I would recommend anyone interested in a new vehicle to check them out!

Definitely ask for Bob Morissette!!

After a bad experience with my last vehicle purchase, Bob was the best Salesman I could have hoped to work with. Bob answered every question I had, even before I had a chance to ask it! I felt completely comfortable with Bob and was able to be relaxed and have a good time throughout the entire purchasing process. Bob was determined to get me into a safe, affordable vehicle and he was able to help me make it happen and he even helped me sync my phone to the bluetooth system. I can't go without mentioning Roger and Chuck's help as well!! Ford of Londonderry's sales team's professionalism coupled with their down to earth personalities made my car buying experience more than I expected. Thank you gentleman!!

Experience of purchasing new F150 truck

I found the people of this dealership to be friendly and informative. I was happy to be fortunate enough to locate a 2014 truck with a full Ford 3 year warranty and have all of the features I wanted. The educational service and support provided by my eventual salesperson, Bob Morrissette, was well orchestrated and quite effective.

Great job!

This was my 2nd leased Escape I got from Bruce Boutin. He was always there when I called him to answer any questions. He order my Escape and had it waiting for me at the end of my lease and all I had to do is come in sign the paper work with Chuck. I tell everyone to come and see Bruce and he will treat you like family.

Great experience all around

The easiest truck buying experience ever. The attention to the customer is second to none. I will be back in the future for sure. Other dealerships will only work with you and talk to you on their terms. Between the emails I sent and just walking in there I never felt as if I was bothering someone, which is how I felt with other dealerships I was attempting to work with. I love the truck and I will be back to have it serviced there and I will be back to purchase my next vehicle down the road. Thank you to all that made it happen!

Great Customer Service

I has the pleasure of meeting and working with Bob Morrisette. Not only was he very attentive to what I was looking for in my new vehicle, but his customer service was top notch. When making the deal, he and the dealership make it quick and easy. They also delivered the new F150 the same day! If your in the market for a vehicle, definitely stop by Ford of Londonderry. You won't be disappointed.

Excellent experience!!!

I dealt with Bob Morissette and he was very professional. I really enjoy the F150 I purchased and would purchase another vehicle from this dealership. They took time to show you all the features and get you familiar with your purchase. The credit department went smooth and did not take up much time. I would recommend this dealership to anyone!!!

bought a new Taurus .

Great people however after further research foud my trade in was under valued and that greatly impcted my loan. But the sales team were very nice.

Maybe I Don't Dislike all Sales People.

I have purchased 4 new trans-connects for our company in the last year or so. I E-mail Bruce Boutin and tell what I am looking for and with in an hour Bruce sends me back the figures and gets things in motion. Paper work was completed over e-mail in a simple fashion and by that time he has the vehicles already getting prepped and ready to go. He has always been very courteous and help full and always followed for me if any questions came up. I hate purchasing vehicles in general and Bruce made quick and easy. I forgot to mention Chuck cote in finance, he worked well to help me with any questions that I had and shopped for a good commercial rate, hats off to Chuck.

Positive car buying experience

Bob Morissette made the transaction completely painless (my criteria for any "excellent" rating; and I got the Fusion that I wanted at a fair price. I would recommend Ford of Londonderry highly.

Got your TREMOR

Contacted Ford of Londonderry looking for a used F150 TREMOR. I chose them since they have been good to me and others I have sent there these last 13 years. I talked with Daryn, explaining what I wanted and how I expect a NO GAMES approach to buying anything, especially vehicles. Daryn found me a NEW 2014 leftover TREMOR, and had it already priced below the value I had determined I should pay based on diligent research. Totally positive experience with both Daryn and the staff at Ford of Londonderry. BTW, I trusted their collision shop to customize my 2007 Shelby. Absolutely gorgeous results!

Wonderful Experience

We had a wonderful experience leasing a car from Ford of Londonderry for the second time. We were lucky enough to have Bruce Boutin as our sales representative on both occasions. He was thorough, efficient and very knowledgeable. We would recommend him to everyone who is looking for a new vehicle. It made the experience easy and enjoyable.

Awesome!!

I had a very pleasant experience purchasing my new 2015 Escape from Bruce Boutin. Bruce was very open and honest and made this the best car buying experience I have ever had. Bruce worked diligently to find me the car I wanted with all my options. Bruce was very knowledgeable about every aspect of the vehicle and with all the new technology there were many . I would highly recommend Bruce to anyone looking to purchase a new vehicle.Thank you Bruce.

Best car buying experience ever!

24 hours ago, my hubby and I brought my 2003 Escape in for service. We decided to look at the new cars and I'm so glad we did. Having set my heart on another Escape, we found one we liked. John Kowack introduced himself and told us more about the car. That's the one and only car I considered. John made the process so easy, no pressure, no gimmicks, no hard sell. He was courteous and professional throughout the process (which I have never enjoyed in the past). We got our deal set and the car is now in my driveway! John gave us a thorough orientation to the car -- something I've never experienced before -- and made sure to answer any questions we had. The whole process was quick, painless and easy, thanks to John and Chuck in the finance office. Highly recommend this duo and this dealership.

awesome buying experience

Bruce was honest, genuine, and not arrogant. He is a great guy to help in the process of buying a car. This was the best buying experience for us in over 30 years. I would nominate Bruce as the salesman on the year, he was for us!!!!!!!!!!!!!!!!!!!!!!!!!

Outstanding

Thats the only word that comes to mind when I am asked about Ford of Londonderry.This is my second purchase from the dealership.I am sixty seven years old and have bought many car's over the years.I new going in what the price on the Escape was going to be.Bruce Boutin was my salesman on both purchases.He is friendly professional and experienced.The entire deal took all of twenty minutes.No games, no gimmicks, no let me go talk to the sales manager and come back with a new price.That whole process is an insult to me.None of that at Ford Of Londonderry .Just a great deal and I was very happy. Bruce is a valuable asset to your company.And I was treated by the entire staff with courtesy and professionalism. Thanks Again Dennis O'Shea

Great

I purchased my 2015 Ford Fusion from them, I love it so much. The salesmen and management were great! I worked with Bob, very nice and helpful.

Purchase of My New Ford F150

I was impressed with the professionalism that Raul had with the purchase my 2015 F150. Great dealership great people quick in and out Would Highly recommend them to anyone.

Professional Group!

I was impressed with the professionalism from the group that I just worked with to purchase my 2015 F150. Chris in Internet sales efficiently confirmed they had the truck, quoted me a price, and set up the test drive. He handed me over to salesman Bob Morisette, who was polite and respectful, even when I pushed to get the deal I was looking for. Bob was thorough in explaining everything to me and understood when I was looking to get going and sped things up to make it happen. Roger the sales manager was patient and worked hard to get my trade to work. He even got the owner of the Company to get second look. Chuck was easy to deal with in finance and there was no pressure at all.I have no prior experience with Londonderry Ford, nor do I know anyone who has. They have a great web site, selection of vehicles and atmosphere. I would highly recommend them based on my recent experience because I felt comfortable the entire time. It was refreshing to have the right balance of patience with getting me what I was looking for ASAP. Thanks again guys, I love my truck!Gregg Hofford

Excellent service from Daryn Turner and Ford of Londonderry!

Had a great experience purchasing a vehicle from Daryn Turner today. Stopped in with a few cars I wanted to look at and drive. Talked over with Daryn the cars and we got right to it. Very helpful and new all the info about vehicles. The car I was most interested in was the car I bought. I was most impressed that he was respectful of what I wanted and was not trying to sell me something I wasn't interested in. Very happy with my purchase and will return!Thank you Daryn Turner, and Roger Tallini for great service.

Long travel to get a great car!!

If I could give more then 5 stars I would!! Wonderful group of people to work with!! Coming from Michigan, all of the guys answered all of my questions when asked over email and on the phone. Pictures of the car were great!! Picking me up at the air port and having the car ready to be picked up was fantastic. Jeff, Bruce, and Chuck were very helpful. If I lived in New Hampshire, I would whole heartedly send all of the people I know to the dealership to get a great deal. They made me feel like I just lived down the street!!

F 150

Just bought a F 150 from Bruce boutin and very pleased. Bruce was friendly , professional and very knowledgable about the product he's selling. Spent about an hour with us at delivery and covered everything there was to know . Also like to thank David for negotiating and working with us. Then closed the deal with chuck which was also very professional . Thanks to all at ford of Londonderry Denis and Lucie????

A very pleasant experience!

I have been a Ford of Londonderry customer for several years. On June 27, 2015 I purchased a brand new Ford Explorer. The process was quick and easy and our salesperson Bob, sales manager Roger, and finance manager Chuck were superb. They are more than willing to make a fair deal and deliver a high quality buying experience. Oh yeah, the Explorer is AWESOME! This is why I keep coming back to Ford of Londonderry...its the BEST buying experience in New England.... Thanks again Bob, Chuck and Roger...

Quick and easy

I previously owned an automotive repair shop in Manchester, New Hampshire. I knew Ford of Londonderry parts department to be quite honest and straightforward. So when I was in the market for a new Transit Connect for my handyman business I immediately thought of Ford of Londonderry, and thought I'd give them a try. I was quickly put on to Bruce Boutin and he did a masterful job of guiding me through the process and made the entire transaction quick easy and painless. He even had a different model brought in from a different dealership so I could review all the options available. I would highly recommend Bruce for anyone looking for an easy straightforward purchasing experience. Thank you

Lee Turner and Ford of Londonderry are the BEST!

I went in to the dealership with my husband when he was shopping for a new pre-owned truck. My husband Neil had a very positive experience online and on the phone with Chris Hagan. We made an appointment and drove North to look at a possible new truck. We were introduced to Mr. Lee Turner who was our salesperson. I can't even begin to say how wonderful our experience was with Lee. He is a genuine, down to Earth, interesting, NON PUSHY, honest guy. He's a real people person and has changed my view of the stereotypical car salesperson. He was an absolute pleasure to do business with. He is knowledgable about every aspect of the vehicles he sells and took his time to explain every little detail to us. While he was taking my husband for a test drive my daughter and I fell in love with a new car sitting on the floor of the dealership. It had a great incentive price and even though I wasn't looking for a car, especially a new car, I ended up falling in love with the 2015 Ford Escape and bought myself a car as well. Lee made the process painless and fun. I don't think I would have ever consider buying a car to be such a great experience! The entire dealership is wonderful right down to the ice cream freezer in the showroom with homemade local ice cream treats that my daughter took full advantage of! Thank you again Lee for taking the time to make our experience wonderful! You are a true people person and have certainly found your "calling" in life. Every car salesperson should be like you! Chuck was our business/finance person who took care of financing for both of us.... he was also professional, knowledgeable, considerate and understanding. For our situation, he got us great rates and explained everything until we understood every little detail. He was not pushy which is a new experience for both of us and we truly appreciate Chuck's help. Because my husband and I both ended up buying vehicles we couldn't figure out how to get both of them home to Massachusetts without driving back to NH two days in a row.... but, Chuck had my car delivered this morning. It arrived at my door promptly at 9am, driven by two very pleasant gentlemen. Thanks Chuck! I would not hesitate even for a moment to recommend Ford of Londonderry to anyone looking to purchase a car! Call Lee Turner! You will love him as much as we do! I promise!

2014 F150

Ford of Londonderry was great to work with. Bob Morissette was pleasant, and the whole dealership was great to work with. Having bought my last 2 Fords from Autofair Ford in Manchester, Ford of Londonderry was truly a positive, professional and refreshing way to buy a car. No more Autofair Ford for me.

Excellent service with Bob

My husband and I recently purchased a C-Max through Londonderry Ford. Bob Morissette was very helpful, efficient with paperwork, information, and answering our many questions about the C-Max Hybrid. Bob was an outstanding professional, pleasant and extremely well-informed salesman. We highly recommend the Londonderry Ford dealership. Bob Morissette was a marvelous man to do business with!Jeannie & Scott ButlerPony Acres FarmMarlborough, N.H.

Greatest car review

Thank you so much to John Kowack for giving me a great 1st time car leasing experience. It truly was painless. I leased a 2015 Ford Edge. I never felt pressured or made to feel that all the time I needed to make my decision had better result in a sale. That really goes a long way with me. Walking away, my husband and I both agreed that we would definitely have no reservations about working with Ford of Londonderry again in the future.

Excellent, Painless Experience!!

We'd like to thank Bob Morissette for the excellent service he provided today. We purchased a 2015 Ford Escape and traded in a 2010 Subaru Forester. He made the complete transaction easy breezy...He guided us through the process every step of the way. He managed to eliminate all the stress and hassle of car buying. Very knowledgeable and pleasant!! Thank You, Bob!! Also like to give a shout out to Chuck in Finance - You Rock!!

Excellent Experience

I recently purchased a 2014 Ford Mustang GT from Londonderry Ford. Bruce Boutin was my salesman and he was extremely knowledgeable and thorough. Even with my crazy schedule he somehow managed to get me in my new car within 24 hours...as well as help setup the Bluetooth ;) I highly recommend trying out Londonderry Ford for your next vehicle.

2015 Escape

I traded in my 2012 Ford Focus for a 2015 Ford Escape and Bob Morissette made it very easy and was great to work with! He made sure we had everything we wanted in my new car. I love my escape!! I am very pleased with the service and would recommend Bob and Ford of Londonderry to anyone :) Thanks for all you do!!

2013 Ford Explorer Limited - Very Happy Customer!

I would like to thank Bob Morissette for the wonderful service he provided for my me and my husband. We purchased a 2013 Ford Explorer Limited to replace my 2002 Chevy Trailblazer. It is the best vehicle I have ever owned and I absolutely love it!!! Bob was extremely helpful and explained everything in detail. It was a great pleasure working with Bob, and I would recommend that anyone in the market for a Ford vehicle stop in to Londonderry Ford. You will be happy you did!Michelle and Pat McDonough

AMAZING

We came into look at a truck for my husbands landscape company we worked with raul and he was AMAZING he made it so that we could get the truck in my name to help fix my credit ! we will be back and us Raul for all of our future purchases!!!

Keleigh & Bill Morin - 2015 Ford Explorer

We purchased our 2015 Ford Explorer from Londonderry Ford and we had a wonderful experience. Our salesman was John and he made sure to show us every option that was available- even bringing in a sport edition from another location. He gave us space to discuss as a couple the purchase we were about to make, he spent time listening to our concerns, and he made sure that if he did not have an answer- he would find an answer for us. Ford of Londonderry came highly recommended to us from a coworker who's husband works in the service department. Time was spent with me to go over the car and all of its features which was greatly appreciated. The Sales Manager also spent a great deal of time check and making sure our needs were being met. We will no doubt refer friends and family to Ford of Londonderry, as well as continue to bring our business back for future car purchases.

Treated like I wasn't human.

I went into Ford of Londonderry last week to buy purchase the car I've been leasing for three years. The first time I went in, I asked if I needed to make an appointment and the man at the desk told me to just come into the dealership and ask for Chuck. When I returned, I was greeted by a different salesman and after explaining that I would like to buy my car, was told that I needed to make an appointment.The salesman, who never bothered to introduce himself, sat my boyfriend and I at a table and told us to wait. He walked away and came back about ten minutes later. During this time, the man at the front desk was on a personal phone call and loudly clipping his fingernails, which echoed around the empty dealership.The salesman who greeted us began giving instructions to my boyfriend, instructing him that "she will need to bring her car and registration" and asked "when is she available?" WHILE I WAS SITTING NEXT TO HIM. My boyfriend would look at me to answer, and I would answer the salesman's questions.When I come into a dealership and let them know that I would like to give them an additional $10,000+ of my money, I do not expect to be treated with blatant sexism and disrespect. I would fully expect that the sales people I am dealing with treat me with respect as a) I have been a customer for several years, and b) would like to continue being a customer.If I could give 0 stars, I would, because the way I was treated at this dealership was incredibly disrespectful. I will never shop at Ford of Londonderry again.

Lee and Daryn Turner

I worked with Lee to find a car that will work with my busy life style. We looked at many different cars and finally test drove a 2012 Ford Focus. He was very helpful and knowledgeable about all of the cars I test drove. Any questions i had, he had the answer to. I felt like he went the extra mile to make sure I was happy and satisfied with my purchase. Due to a scheduled surgery, Lee was going to be out of the dealership for a while so he put me in the hands of his brother, Daryn. Just like Lee, he was very helpful and spent alot of time with me to make sure I was happy. I was very satisfied with Lee and Daryn and will not hesitate to work with them again in the near future. I highly recommend the Turner brothers for any of your car needs..as they are both fun and easy to work with! Thank you again for the stress free process of buying my car!

Thank you, Bruce!

Many thanks to Bruce Boutin for making the purchase of our 2015 Ford Fusion the best car buying experience my husband and I ever had. It was completely stress-free from the moment we walked into the showroom until the time we drove off the lot with our new car. Highly recommend Bruce and Ford of Londonderry!

Car buying made simple

From the moment I walked in, everyone at Londonderry Ford was very helpful and made purchasing my new vehicle stress free. Bruce Boutin provided me with a personal touch, making sure the process went smoothly. Thanks to you all including Jim McGovern and Roger Tallini who made the buying experience completely stress free.

Incredibly Helpul

My experience with this dealership was top knotch! Daryn Turner was the gentleman who helped me out and he couldn't have been more wonderful. As a young woman purchasing a car from a dealership, you imagine all the "fish in a shark tank" scenarios, but it was nothing like that at all. I was actually referred to Daryn by a family friend and I'm glad I was. He helped me find the exact car I was looking for very quickly. There were other models mentioned and shown to me, but he knew I was on a budget and made sure to keep that in mind, rather than selling me something that I would have needed to sell a limb to afford. Throughout the overall experience, the men and women at Ford were all smiles and very friendly. I would recommend this dealership to anyone. :) A big thanks to Londonderry Ford for my new Ford Fiesta and a HUGE thanks to Daryn Turner for being so kind. :) (He even sent me a handwritten follow up letter. How can you top THAT? :) )

Thank you, John!

Salesman John at Ford of Londonderry met me at the door with a smile. John was extremely helpful and professional and got me into my new car the same day as my visit! The other staff I interacted with (manager and financing) were also friendly and helpful.

Best car buying experience

I recently had visited two other ford dealers in the area before trying Londonderry Ford. I met with Bob Morissette after speaking with Terry in internet sales. When I arrived at the dealership the vehicle I was interested in was pulled right up front ready for a test drive. After my test drive they valued my trade and we agreed on a fair deal. I informed them that I was in a bit of a time crunch as my wife had to get our kids off of the school bus in 2 1/2 hrs. I was out the door driving my new truck within two hours and we made it home to meet the bus. All in all it was a great experience and I would highly recommend Ford of Londonderry to a friend. Thanks Bob!!!

Happy birthday to me!

After my last car buying experience at a different dealer, I went into Ford of Londonderry with a huge chip on my shoulder. Daryn Turner quickly put me at ease with his incredible personality and knowledge. I was treated honestly and respectfully. I never felt pushed or tricked into something I didn't want. He did everything to put me in the right vehicle for my budget. I purchased a 2010 F-150, and it was delivered looking like it just came off the assembly line. Daryn took the time to show me all of the features, and even made sure i didn't leave on an empty tank. I don't think I have friends as nice as this guy!

First time car buyer put at ease

This is a late review, but I purchased my 2010 Honda insight from Ford of Londonderry in February 2015. This was my first time purchasing a car, and after Christmas gifts and higher than desired credit card bills, my credit is unfortunately less than perfect. Furthermore this being my first car purchase, I felt lost and overwhelmed. Prior to going to Ford of Londonderry, I went to a few different dealerships where I felt even more lost after leaving and more anxiety than when I walked in there. Uncomfortable with my options, I continued to look further where then I then saw what is now my car listed on the internet, and contacted Ford of Londonderry. Chris picked up the phone, and he was naturally very pleasant and friendly, and made me feel very comfortable while discussing the questions I had (I was undoubtedly excessive). We then we set up a time to meet at the dealership. When I arrived and they had the car pulled up out front. Chris greeted me and introduced me to Raul, who accompanied me and my friend on the test drive. While on the test drive, Raul talked about the features of the car and answered all my questions. After the test drive I knew for the first time that I wanted a particular car, being the one I just drove. We then went back inside and talked about financing, where we revisited my concerns about my credit. The finance manager Chuck then came out and met with me, where I filled out paperwork and then left to go home, actually feeling excited and hopeful. I was then contacted to say I had been approved and we worked out times and dates to pick up the car. They got the registration and all of the paperwork set for me, and then on payday went to go pick up my car. It was ready outside, I finished signing all of the paperwork and then I was officially a happy car owner! Raul even then went to fill my car up with gas, and had a picture taken of us in front of the car. Ford of Londonderry really made very scary process for a first time car buyer easy, exciting and painless. A big thanks to Chris, Chuck and Raul for helping me through everything, I would not of purchased this car without all of the help and guidance. Chris got me into the dealership, Raul was the best salesman I have ever dealt with, he really cares about the buyer and takes the time to make sure that you are comfortable and happy, and Chuck made it possible for me to purchase my car. The car is going great and I couldnt be happier. Ford of Londonderry has my highest recommendation thanks to all of you.

Unlike any other dealership!

Although I read reviews before pretty much any purchase I make or any service related place I go, I will admit that this is the first review I've written for a company. I do, however, know how important they are and how much this dealership deserves my recommendation. I visited dealerrater.com after I pretty much decided on the car that I wanted, so I could find the best reviews on Ford dealerships near me. Ford of Londonderry was the highest rated and now I can see why. From walking in the dealership, test driving the vehicle, and finding the right price for what I wanted, to picking up and learning about my new vehicle, everyone was exceptionally kind (without the pushy or arrogant salesman attitude) and accommodating. I worked with Jeff Brunini, Chuck Cote in finance, and my sales guy John Kowack. This was my first lease and I ended up with a 2015 Ford Escape SE 4WD with pretty much all the bells & whistles and John did everything he could to get me everything I wanted for the price I was looking for. I could have never imagined ending up with this lease and know I couldn't have gotten any other dealer to match this deal. Once I came back in to pick up my car John gave me a detailed how-to walk through for all the new technology in my car. My car was a 2005 with no bells and whistles before this, so I had a lot to learn. All of my questions were answered with patience and direct answers and John never put stress on me to compromise what I was looking for to get the price I wanted. He never even put stress on me to make a decision...and that's never easy for me. John also took the time to walk me down to the service center so I would be familiar when it's time to service my car. Chuck was excellent with going through the financial and legal docs giving an explanation of everything I signed before I signed it. Jeff was very friendly and kind as well and values his customers satisfaction. Ford of Londonderry is a dealership where you can feel comfortable that you are being treated with respect and honesty. And it is clear that an excellent customer service experience is important to them for EVERY customer that walks in the door. I love my new car and recommend Ford of Londonderry to everyone!

Exceptional customer experience!

I've never written a review about an experience at a dealer. I can chalk up most experiences as middle of the road. Maybe the sales was great, but service was bad, or service was great but sales were bad or the building was just run down and old but Ford of Londonderry changed it all.The experience from walking in the door, to taking the test drive, to negotiating, to closing, to facility to service was absolute top notch. This is how you treat customers and this is how you ensure a continued business with your customers. Everything started with Bruce in sales. Honest, dependable and to the point he did all he could to help close the sale. Opened his cell phone to me even would respond via a text just an overall good person to do business with. Ensured I saw the facility from service, rentals & body shop to waiting area and snack stations - WOW.Roger was a perfect sales manager. Hit on exactly what I needed to close the deal and made things come together in a timely manner. The closing with Chuck could not have gone easier. 16 minutes and I was out the door ready to take my ride home. Friendly, to the point and honest - a true trifecta. I've never been so pleased with a purchase experience and recommend anyone in the market for a car to put Ford of Londonderry first on your list!Thank you so much for the great experience. I can't wait to bring all of my Fords here moving forward.

Very friendly

My first stop looking for a car and was so impressed and satisfied. Very kind not pushy at all. Great experience overall.. Would come back and recommend everyone.

Experience was Delightful!

Bob Morissette has sold us two Ford Fusions. The first one in 2013 and the second in February 2015. The attention Bob gives is excellent. He explains the workings of every dimension of the car, the details of a lease, importance of keeping service visits, etc. The car is terrific and we would not go anywhere else for our purchase. Bob makes the transaction easy and affordable. Thanks so much for our 2015 Ford Fusion. Jack and Mary Ellen Moran

Great experience at Ford of Londonderry!

We recently purchased a 2014 Edge SEL at Ford of Londonderry. From the moment we stepped foot on the property and our salesman (John Kowack) introduced himself to us, we knew we were in good hands. John helped us locate the vehicle we wanted and he and Dave Farrand happily negotiated with us on our Fusion's trade-in value and the cost of our new Edge. Chuck Cote was also a pleasure to deal with. He made the finance, insurance, and registration part easy for us...it was truly a one stop shopping experience! Even when we changed our mind on the vehicle color we were buying mid-stream, they told us it wasn't a big deal and didn't hesitate to make the necessary paperwork changes and have the new vehicle ready for us to pick up within a few days. Additionally, John went over all of the features of my new vehicle with me before I left the lot. This was very helpful. We highly recommend Ford of Londonderry!

first time visitor to londonderry ford

Met at the door by Bruce Boutin, put us at ease right away. Told him what we were interestedin, the Edge, Escape, and Fusion. Mostly for my wife.. We are planning to treade in my fordfreestar and i'll use her tauris. He had us drive all three cars, told us about all of them while wewere driving. Got back to the office and talked price, and then asked for info about leasing thecar.. He went to the trouble of getting us the info on all three cars, told us about the rebates and had us check at home to see if my son-in law had leased his car and if so, that would be anotherrebate and it was!!!..Went with the Edge, Bruce spent almost two hours going over all the features and said to come back anytime with more questions..As you must know usuallynot fun getting a car, but Bruce made it much easier..Jack Boynes

2014 F150

We leased a new 2014 F150 STX Crewcab in Jan 2015 with Salesman Raul Pereira and Sales Mgr Dave Farrand. This is the truck we wanted and they made it so we were able to afford it. We are very happy with the truck especially with this winter, the truck handles like a champ. No problems at all in the snow. We have had F150 Supercabs in the past which were great also but the the Crewcab has exceeded all of our expectations. Chuck Cote handled the paperwork and made this a smooth and easy process. We also have our vehicles serviced exclusively by Ford of Londonderry and would not go anywhere else. Lee St. Jean gets us in and out of service with a smile.

First time buyer at Londonderry Ford.

This was a very smooth buying experience. Daryn Turner was very professional, very personable. Went over all the options before our test drive. And again when I picked up our new 2015 Escape. I would definitely buy another Ford from Daryn and Londonderry Ford.

A very simple and low pressure experience...

After doing my research and finding the exact truck with options and color I wanted on the Londonderry Ford website, my wife and I went to the dealership figuring we were going to have to dance with sales for hours to get a price close to what we wanted to pay. We were introduced to Al Finnegan. He was extremely professional, knowledgeable and willing to help us find the deal we were comfortable with. Within 30 minutes, the deal was done and we were the proud new owners of a new F-150. We came back three days later (due to 20" of snowfall) to finalize the financing and pick up the truck. Chuck Cote was also very professional and efficient. Within 15 minutes, the paperwork was complete. We were then turned over to Al Finnegan who went through all the features of the vehicle and answered any questions we had. No stress, straight talk, no up sell pressure, just a straight forward no BS purchase. Best vehicle purchasing experience I have ever had. Thank you Al and Chuck!

Daryn went above and beyond....

Just purchased a new F150, while the one we wanted was not on the lot, Daryn spent a lot of time and energy finding the exact color and package we were looking for. He made sure we were 100 % satisfied, even personally washing the truck while stopping in to pick somerhing up one week later. He answered all our questions and I would definitely buy another vehicle from him in the future.

Excellent experience!

We just leased a Ford Explorer, and Daryn Turner made the process very easy for us. His knowledge, thoroughness, and patience were much appreciated. Thanks!!

Great experience!

I just bought a Ford Escape and Daryn Turner was extremely helpful. He was very knowledgeable about the car and made it a real easy experience. When it came time to sign papers and pick up the car Daryn came in early that day to accommodate my busy schedule. I will definitely be back here when it comes time to buy another car!

first of many cars to be bought at this dealership for me

just recently bought a car from bob morissette. smoothest car buying transaction I have ever had. chuck cote went above and beyond with the financing for me. couldn't be happier.thanks again.Bill Butler

Outstanding

Bruce Boutin has been selling my second car from the same dealer that will tell that was a pleasure to deal with them and was great to see a friendly place.

Raul was helpful every step of the way!

I recently had to buy a new car. As a single mom, this was a very stressful proposition. Raul made it easy and was sensitive to my needs. He was in constant communication and made every effort to get me the best possible deal while keeping me in a vehicle that met my needs. Raul has sold my parents several vehicles and we, as a family, wouldn't dream of going anywhere else. He was patient and thorough explaining all of the amazing features my new car has. If you would like a great deal from a genuine, honest salesman, Raul is your man!

My experience at Londonderry Ford

I've purchase 2 vehicles from Londonderry Ford, specifically with Bob Morrisette.. Bob was excellent to deal with, did his very best to make sure I got the vehicle I wanted in the price range that I wanted. He took the time to go through the features of the vehicles I've purchased to make sure I got the best from them, and, when I had to go back because I didn't understand a feature, he was more than willing to take the time to explain and show me. Doesn't forget you after you buy a car from him. I've referred other people to Londonderry Ford, and when I do, I tell them to make sure they ask for Bob and each one of them has come back to me with the same experience I've had.Londonderry Ford has a great service dept has been terrific each time I bring my vehicles in and most times I can bring the car right in.Great salesman, great service, great dealership. Keep it up.

FROM SANDY HOOK, CT WITH LOVE

totally done "online"....visited a few (8) different dealerships...FOL had what I wanted and the price was fair, although it was a tad higher than my 1985 F-150 ($9,764.67)...that's a joke, for the pragmatists who might read this.customer service was EXEMPLARYBob Morissete was cordial and knowledgeable throughout the ENTIRE processYes, I am pleased...NO COMPLAINTS

Ford of Londonderry Experience

After visiting another Dealership in the area that was just awful, I can say that my experience at Ford of Londonderry was quite the opposite. Bob Morrissette was helpful, interested in selling me what I wanted, not what he wanted to sell. I was fortunate that they had what I was looking for and we were able to come to agreement. Let"s just say I did not feel like a fish in a shark tank.

New car purchase

We were referred to Ford of Londonderry from a friend and were very pleased with the whole car buying experience. Friendly staff, not-the-typical high pressure/long wait sales tactics, very clean and presentable showroom and they even pulled through with better financing options. We had visited several other Ford dealerships recommended through a car buying service and none came close to the experience we had with Ford of Londonderry.

Great Experience

Excellent service. Made buying a new car easy and painless! I would recommend this dealership to anyone looking to buy a new car. Art Bauer was great to work with.

New 2015 SHO

This dealership made leasing a new car very easy and they delivered on every promise made. Daryn and Bob did a great job and walked me through the entire process.You will be happy with Londonderry Ford!Chuck in Finance did a great job as well!

Exceptional Service

We recently purchased a vehicle from Ford of Londonderry and our experience was wonderful. The process was easy and stress free thanks to our salesman!

Awesome Dealership!

We have purchased quite a few new vehicles from Ford of Londonderry and have been very happy with the dealership as a whole. Our Salesman, Geoff Bates is the best, very experienced and professional. He and Roger Tallini have cut us many good deals throughout the years. We recently purchased 5 new vehicles from them since August 2014 and could not be happier! We only get our vehicles serviced at FOL and would never go elsewhere. Svc Mgr Lee St. Jean and Mechanic Frank Liston have been very good to us as well and treat you and your vehicle with respect. BJ Anderson and Chris Lombardi are also great to work with. From Sales to Service to Management, you can't go wrong with FOL. If you're in the market for a new vehicle, stop by and see Geoff Bates, he'll help get you the best deal on a great new ride! Faithful Ford of Londonderry customers. Kris and Steve

Great Buying Experience Times 2 with Daryn Turner

We just purchased our second new car from Daryn Turner of Ford of Londonderry within the last 3 months. Sometimes a Sales Person can put a dealer over the top and Daryn is that guy. He's been at Ford of Londonderry for 15 years at least and really knows everything about these new Fords. I'm an Engineer and really fussy about my cars and since I read a lot about them usually know more than the sales person about the car that I'm buying. What puts Daryn above the rest is that he knows not only a lot about the Fords but he's a true car professional - he knows about cars in general. I cannot recommend him enough and then in turn Ford of Londonderry.Forgot to mention that Daryn is fair and honest and not pushy none of which I would tolerate. When you get to Ford of Londonderry ask for Daryn Turner.

Great Experience!!!

I recently purchased a 2014 Ford Focus during Black Friday. Although I am from Massachusetts, I am glad that I made my way up to Ford of Londonderry. The customer service and attention from Art Bauer put me at ease right away. As a former Focus owner, I knew that I wanted to look at similar cars. Art gave me the opportunity to check out the different cars available until I found the one that seemed the best fit for me! One of the most helpful parts of the transaction was that Art' also owns a newer version of the Ford Focus, so he knew the gadgets and gizmos that would be the most interesting. The whole buying process seemed simple and "to the point". I was expecting to have to wait a bit due to the weekend and my location, but I was lucky enough to be able to pick up my new car the very next day! I would definitely recommend Ford of Londonderry to anyone looking to purchase a car and highly recommend asking for Art Bauer.

100%....Satisfied Customer

Once you have the opportunity to deal with Daryn Turner you would not want to deal with another sales person or dealership. I just purchased my 2014 Ford Escape from him and I was very happy not only with the overall customer service and friendliness as I was with his caring personality for his customer. Daryn's goal is to make his customers 100% happy both with their vehicle, as I am, and also with his sales experience, which I can attest to that. Daryn's attention to his customer does not stop after the sales is final, I can always reach out to him whenever I have a particular question regarding my vehicle...he always makes time for his customer. I love my new ride....Ruby.Thanks Daryn,Your loyal customer....Tina Rizzo

The Best

Hi I bought my F150 supercab from londonderry Ford and met with. Lee Turner and I told him what I was insterested in and he pointed me in the direction with no pressure at all I would send anybody I know looking for any vehicle and tell them ask for Lee Turner he is the sale rep. you want to deal with because he know's his vehicle inside and out and show you he care when dealing with you and that what it all about no HASSLE Thanks Lee Your the best in my book.Thanks' Keith

OUTSTANDING SERVICE!!

My husband and I have shopped around for a new truck for a while. We've visited and spoken with various dealerships. Buying a vehicle can be extremely painful... what you see online isn't what ends up as being factual once you see the vehicle in person. And, you often find salespeople to be quick and only interested in selling you whatever they can get their hands on. All of this couldn't be further from the truth in dealing with Ford of Londonderry. Our salesperson, Raul Pereira was truly THE best. He is professional, knowledgeable, pleasant to deal with and focused on what OUR needs were. We could tell immediately he was an honest person that cared about his customers and he went above and beyond our expectations. The sales manager, Dave Ferrand equally exceeded our expectations. He and Raul were a great team and went out of their way to make sure we were comfortable, not rushed and happy with the vehicle and service. Even after our purchase, Raul called to share thoughts he had about a truck cover we were considering. He wanted to make sure we had all the facts before making a decision. This level of care and service isn't often seen in this industry, and I commend him for his level of professionalism and for the leadership Dave has developed with his team. I would never shop anywhere else. P.S. Don't be fooled by the appearance of Dave's hard outer shell. He's kind of like an egg. Hard on the outside, very soft on the inside :)

Sun/moon roof issues on a 2010 f150

Please read my review on yelp. It explains my whole ordeal with the service department manager. Tried to rip me off and also Ford Motor Co. Had I continued with the repair at FOL it would have cost over $600 for the same repair I had done at a dealership with in 15 miles of them.

Hassle free service

My first experience with Londonderry Ford was very pleasant- no pressure, no hassle, just good, honest service all around. I left feeling confident that I bought a good vehicle at a fair price. My salesman Art was very knowledgeable about the product and never once tried to push us push us into buying. The financing was also quick and easy with an excellent interest rate to boot.

Don't let size fool you

I had been looking for a Ford Edge Sport for about 3 weeks, and had been to about 8 Ford dealerships. I was in new Hampshire and stopped at Londonderry Ford because they had a couple of Edge's n stock and wanted to check out the colors. I was met by salesman Art Bauer, who showed me the cars and all the information I needed with no pressure. I never thought a small Ford dealership would be able to come close to the price I was looking to pay for the new Edge and also give me a fair trade in for my 2011 Explorer. I was wrong! Within 90 minutes of arriving at the dealership I had a deal that my wife and I could live with and had a great experience. Just goes to show that the best deal might be a place you don't expect. Thanks to Art for making the this an easy decision. The whole dealership had great people working there.

2015 Mustang Purchase

I saw on the internet the car I wanted right down to color and options. I set an appointment to test drive the car. When my wife and I arrived at the dealer we were met at the door by Bob Morissette our sales associate. Bob showed us the car, went over it's features and then we went out on a test drive. After the test drive we sat down and went over the car and our impressions. We discussed price and finalized the deal. Through the whole process we felt no pressure was placed on us to purchase. The whole process and the people with whom we dealt with left us with the knowledge and comfort that we were making the right decision to purchase the vehicle.

Need a car. This is the place to go. Best experience I had.

This was the best experience I have ever had. I loved the no pressure buying Raul worked within my budget and I ended up upgrading to a better vehicle. Go see Raul !!! He made me feel very comfortable through out the whole buying experience. You felt like you were in control the whole time and not being pressured to buy. Raul worked his but off getting the numbers we wanted to be within. Thanks Raul.