Folsom Chrysler Jeep Dodge Ram

Terrible service. I will never go here again. Don't waste...

Terrible service. I will never go here again. Don't waste your time! Even their attempt at a car wash was terrible. They even treat a new $35k+ like a used POS. I would like to expand but do not want to have the repercussions from them or other dealers.

two weeks ago I called to ask them if they would match an...

two weeks ago I called to ask them if they would match an offer from Elkgrove Dodge to rebate 10,500 of a Laramie Ram and they said they would so I drove for 1 1/2 hours to make the deal they said they would do the deal if I agree to finance with their bank so I agreed after an hour they come back to say they can't do it because the truck I liked was cheaper than the one in Elk Grove so they tried to make me buy a 4x4 at about 4,000 dollars more expensive then price on the truck I offered was 32,500 so I left.This sunday i decided to go back and try to work out a deal on the truck I really liked so after a few negociations Brian Keifer verbaly agreed to sell me the truck for $33,500 and got a sheet with the deal and left after reviewing the numbers the selling price was $34,500 when I called Brian to ask him to explain how it was that we agree on a diferent price he grabed the paper and left after a few minutes his manager which i did not get his name came back to start yelling and said I made the deal at 34,500 and now was backing up and was very disrepecfull in front of my Wife and Dauther he said I been there 3 time but only was there 2 times i had never felt so angry and disrespected by a dealer! I will never go back there and hope people stop taking abuse from the dealers just to make it clear I stoped at ElkGrove dodge and bought the truck it is not the color I was looking for but im very please with the way they treated me very honest and foward so dont go to Folsom they may try to pull a fast one on you like they tried with me.

Delivered my car without any gas to front door, gave my...

Delivered my car without any gas to front door, gave my bank the wrong amount to cut a check. Told me my car was in for five straight day, Where upon my arrival it was not there. On the last day it was there, signed all the paper work ( my new car was being readied). Surprise it wasn't there. I did arrive that day, but due to their continued problems they finally let me borrow my trade in, where upon they delivered my car with no gas. No one ever could bring themselves to apologize. Finally I recieved a thank you for filling out a survey. That was news to me, I never recieved it, so I wonder who filled it out.

Between my wife an I we have purchased 6 vehicles from...

Between my wife an I we have purchased 6 vehicles from them, both new and used.

Only problem we had was with a New Grand Cherokee we purchased that spent more time in their service department than it did in our garage. They fixed it each time, then something else would break. They finally suggested to have the factory buy back the vehicle under lemmon law. They went out of their way to do all of the paperwork and foot work to get this done for us. They put us in a new 300M with all of the equity transferred no problem.

I remember on one of our purchases, they sent a person to come pick up our trade-in at our house. That was pretty impressive sice we live about 75 miles from the dealership.

I'm currently looking to get a Nissan Titan. Color, trim, options still undecided, but dealership is an easy decision.