Flow Toyota of Statesville

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 5.0 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.7 Overall Experience: 4.9


By clicking the button, you agree to our submitted.

We had a great experience.

4.4
Proud Prius Owner on 11/12/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Joe Zahran, our salesman took plenty of time to show us all the details about the Prius. He did a great job. We were impressed.


Superior customer service

5
DLo on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Referred by a friend, quickly realized this was a good decision. Relaxed atmosphere, responsive and professional. We felt we could trust the staff, they had a genuine interest in meeting our needs. Even got a guided tour of the Service Area to ensure we knew the layout and location of the waiting area. Well worth the 90 minute drive to the dealership.


Had a good experience

5
Shane-marie harris on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good experience at Flow Toyota today. The salesman Ciprian was awesome and very willing to help. He was willing to listen to my wants and needs and very helpful in trying to find what I was looking for. My experience was great. Even though I didn't buy and still looking I will be back when I decide.


Easy to work with

5
phil on 09/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There was no pressure to visit and look at cars. They gave me a good price on a new model within about 15 min. Then I was able to email my counter offers. Picking up the car took about 1.5 hours. It was longer than I'd like but much faster than most dealers do. Overall it was a easy low pressure experience. I would def. recommend this dealer if you are looking for a new or used Toyota.


Came in needing an extra car, went home with 2 new ones.

5
dionlancaster on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Flow Toyota treats their customers as if they were family. Once again my wife and I had a stress-free, no hassle experience from our favorite dealership from the moment we walked in the front door till the moment that we purchased our 5th and 6th vehicle in the past 2 and a half years. The staff is very confident and knowledgeable, and make sure you are comfortable throughout your visit. Our future car buying will remain with Flow Toyota and we have and will continue to recommend them to all our friends and family! Thank you Todd Harkins, Mike Gurley, and John Mykins for your due diligence and for making our purchases an extremely remarkable experience!


GO FLOW

4
Skb dvm on 09/23/2016

Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

We drove over an hour to make our purchase. We felt that they were fair and efficient. Now, we have a certified car to drive for a long long time. Highlander hybrids are hard to find. They had one and we were satisfied. Well worth the drive to a non cooperate size Toyota dealer.


Customer Service

4.8
Dmayes88 on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I received excellent service, everyone was phenomenal. Cipri showed me the cars I was interested in, I selected the one I wanted and by the next day I had a new car.


2014 Toyota Tacoma Base

5
Ernest Pusser Jr. on 09/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is an outstanding dealership. Upon finding your vehicle on line, the dealership makes it easy to go through the process. Upon entering the facility, you are met by an agent who walks you through the whole process.


Brandon

5
C12348 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon Eggett and Mike Gurley were awesome to work with. I love my new Scion and I appreciate their honesty and professionalism. Thank you again!


Service dept is poor.

1.4
Danny H on 09/12/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

One star is actually too good for Flow Toyota. Service is not up to par. They will not call you back when they say they will. They put my wife in a precarious position when they checked under the hood to look at the filters only to not notice that battery acid was leaking from a broken post and had spewed all over the engine. Leads me to believe that they didn't look under the hood or replace the filters they charged her for. We will be taking our business elsewhere.


Great buying experience

5
CSS on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Process was easy. Joe and Brandon were great to deal with. They got the exact car I wanted even though it wasn't one that was readily available from their lot.


Treated like they wanted my business.

4.8
Auto_Expert on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have owned a LOT of cars..more than many would believe. I have dealt with a ton of dealerships. Of all of them...this is the only one that I don't have anything but good things to say about them when describing them. Yes they're a dealership so they can be expensive but fact is...they're ALL expensive and if I have to give my hard earned money to one, I at least want to feel like they appreciate my business. And more importantly I don't want to go to a dealership and feel like I'm bothering them...which has happened many times at other dealerships (Randy Marion comes to mind). Every single person at Flow Toyota (a.k.a Toyota West) is pleasant and they actually want to help you. I have dealt with all areas of this dealership from sales, service, and even the bodyshop and each and every time they were top of the line. Heck they even serviced a non Toyota vehicle for me when the dealer who should have been servicing it didn't have time for me. Congratulations to these guys as being the ONLY dealership ever in my many years of dealership experience to get a full 5 stars overall from me. Like I said...a little pricey (as all dealerships are as far as I'm concerned)....but if I gotta give it to someone I choose them.


love my car but not happy with service and broken promises..

2.2
miamor123 on 06/23/2015

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 2.0

Bought a used 2012 toyota camry.. great car and love it.. but not understanding why I could not get rugs for my car.. the price I'm paying for this car and come to find out after I got it home and took the paper out of the floor It had no rugs in it.. I've bought several used cars before and they all had rugs in them.. i have asked several times for rugs and they keep telling me they will find me some and 6 months later still no rugs...they don't live up to their *ding* warrenty either.. I'm paying all this extra money for the *top of the line* package but haven't got done right.. also when they tell you that they *detail* your car when you bring it in for oil changes and maintence..they need to rephrase that and be honest with customers and tell them they just run it threw the car wash!!!


Great experience!

4.8
Queenman on 06/11/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband and I just bought a car from Tevin Sherrill at Flow Toyata and he was awesome! The flow team were all friendly and helpful. Thanks Tevin


Outstanding Service Experience

5
LGaither on 06/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time visiting Flow Toyota for servicing my 4Runner. I have always been Shawn Mays customer and I followed him from Hickory, because he is such an outstanding serviceman with great customer service skills. I was impressed with the service department and quality of care I received while there. I will continue to do my future business at Flow!!!!


Used S2000

5
mrworx91 on 05/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Extremely great service! 100% professional, trust worthy, and helpful group of people. Took care of the vehicle before delivery, exceeded my expectations. This is the best automotive experience I have ever had. I would recommend this dealership to anyone!


Number 1!

5
trevorh on 03/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service department here is great. I was traveling from New Hampshire to North Carolina this past weekend and blew a tire on my Camry. Luckily I was directly next to the Exit that this dealership is off of. I threw the donut on my car and drove to the dealership. I was in a hurry and they treated me like i have bought and serviced my cars there for 30 years. They had my tire on within an hour and there service department was packed. I worked with Charlie Smith, he was extremley friendly and everybody else was as well. Thanks guys! Keep doing what you are doing!


outstanding experience!

5
selina689 on 02/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had an outstanding experience with the Flow Toyota personnel! We would definitely recommend them to anyone looking to buy a new or used vehicle!


The people

5
PixiRN on 02/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service is always fast & friendly! Although I live over 30 minutes from this facility, I always bring my Sequoia back here for maintenance. I would recommend anyone looking to buy a car to come here first!


Pleasant

5
Karen C on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman Joe Zahran was polite, informative and went out of his way to make sure every aspect of our purchase went smooth. It was a pleasure. Joe is an asset to your staff. Chris Haverstick was thorough, polite and expedited our financing without a hitch. Bravo! Todd Harkins is a real hands on and approachable GM. He went above and beyond to make sure we were completely satisfied before and after we had our new keys in our hand. Every car purchase experience should be this pleasant. Thank you to everyone involved! K&J Cleary


Nick Means was professional, trustworthy, patient and could

5
Morgan on 01/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick Means was professional, trustworthy, patient and could answer all of my questions. He was easy to talk to and got to know me and my interests. I immediately felt comfortable with him. After 15 years of owning a Camry, I was in the market for a Honda Accord. Nick took me on a test drive of a pre-owned Accord and then had me to drive a Camry for comparison. Nick allowed the sales process to happen by educating me on both vehicles and their options. I ultimately purchased the Camry because it ended up being the superior car in my opinion. The sales process was not forced and I never felt pressured. Nick was a pleasure to work with and I highly recommend him. Six months later and I'm still loving my Camry!


Six months later and I'm still loving my Camry!

5
Morgan on 01/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Nick Means was professional, trustworthy, patient and could answer all of my questions. He was easy to talk to and got to know me and my interests. I immediately felt comfortable with him. After 15 years of owning a Camry, I was in the market for a Honda Accord. Nick took me on a test drive of a pre-owned Accord and then had me to drive a Camry for comparison. Nick allowed the sales process to happen by educating me on both vehicles and their options. I ultimately purchased the Camry because it ended up being the superior car in my opinion. The sales process was not forced and I never felt pressured. Nick was a pleasure to work with and I highly recommend him. Six months later and I'm still loving my Camry!


Have owned Toyotas' since 1978. Best experience of all!

4.8
belisimo2 on 12/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Brian Lines was the salesman for my "buy". I thoroughly enjoyed my experience with him and haven't laughed so much in years! I'm surprised that his name is not included with the other employees of FLOW. I would give him a 5-STAR rating as well as Cordell Hughes. They were very professional while maintaining the standard that Toyota, Inc. has set for all dealerships. Memorable experience!


Great Customer Service

5
Bill Sykes on 12/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone I have dealt with in the organization is a pleasure to work with. From Joe Sckipp to Chris Haverstick, David Cardona and Todd Harkin were very professional and easy to deal with.


We have purchased 4 Toyotas from this dealership

5
4 Toyotas on 12/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have a long history with Flow Toyota (formerly Toyota West), so the fact that we are repeat customers says a lot. The service is excellent and when they tell you something will take a certain amount of time, they are right on target. We have worked with Jerry Lambert on the last few car purchases and he is a really good guy who makes buying a car a seamless process.


Great experience with Flow Toyota

5
apoteat on 11/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a brand new Toyota Tundra from Flow Toyota and can't express enough how pleased I was with the experience. I would definitely recommend you to go check these guys out for all your automotive needs.


excellent experience at Flow Toyota

5
The Poteat's on 11/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just purchased a brand new Toyota Tundra from Flow Toyota and can't express enough how pleased I was with the experience. I would definitely recommend you to go check these guys out for all your automotive needs.


Great Dealership!

5
gregchan11 on 11/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

People at Flow Toyota of Statesville were friendly, no pressure to buy, honest, straight forward they all work hard getting us approve on our new Tundra. Our sale associate Jerry Lambert was very knowledgable-helpful the day before we purchase the truck I met Jerry I told him that my wife will stop by after work and take a look at the Silver Tundra XSP and would like to trade our BMW. That same day before I left the dealer Jerry move the truck up front waiting for us..Jerry and the team at Flow made our purchase came thru and have our paperwork ready the next day... Totally will recommend to family and friends ..


Great All Around Experience

5
kelzac on 08/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people at Flow Toyota made you feel like you were valued which is a plus. Our Salesman Andrew was very helpful and got us into our new car that fit what we were looking for. The entire team was great and made the process easy. Great customer service!


It is their job however their customer service is superb.

5
adonalds1 on 08/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a Toyota person period. My first purchase was with Toyota West which is Flow Toyota nevertheless I had the same salesperson, Jerry Lambert and the Sales Manager Todd Hawkins as well as other staff that provided very good customer service.


Great Service !!

5
yoana on 08/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Service provided by all staff this is the reason why I went back and bought my second car with them!John Mykins is the best sales person there I highly recommend them !Great prices and great customer service


2014 Toyota Tacoma Double Cab 4x4

5
Mayhew.brad on 08/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They worked hard for me to get the truck I wanted. Good communication throughout the deal. Brandon and Chris did everything they could to help me save money and still get what I wanted.


Great cars at a great value

5
Piratefox2417 on 07/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently leased a Camry on July 4th. My sales representative, Joe Z was a consummate professional and very courteous. He and Joe Sckipp worked out a deal I was very comfortable with.I value reliability and have returned to Toyota for my vehicle needs. I was so impressed with this dealerships' service, I just tradedin our 2014 Honda Odyssey Touring for a Toyota Sienna LE. Better value for less money!


Way to go Brian

5
rooffixr on 07/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We stopped at Flow to look at a Highlander late on a Friday Evening. The wife picked one out and Brian was over the top as far a Sales personnel go. I was very happy with the Car and very happy with the whole experience.


Great Experience

5
Ben H on 07/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We stopped at Flow to look at a Highlander late on a Friday Evening. The wife picked one out and Brian was over the top as far a Sales personnel go. I was very happy with the Car and very happy with the whole experience


Purchase of '14 Prius at Flow

5
greenwa on 07/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Mykins and Mike Gurley were efficient, pleasant, knowledgeable. A pleasure to work with them in purchase of the '14 Prius. Remains my favorite Toyota dealership.


An excellent tension free experience

4.8
Bert Raymond Honeycutt on 07/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent and friendly experience.no hassel price quote and no long wait to get approval of price quote.Wonderful explanation of car featues and great demonstraions of car's operating features.I am very pleased with my purchase of a Toyota Avalon.


Flow Toyota of Statesville

4.8
oldtip on 07/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have bought many Toyota's over the years from Toyota West. I am glad to see that the same great service and professionalism has carried over to Flow Toyota of Statesville. Jerry Lamberth and all the folks in the finance and service departments are great and attentive to my needs.


Frirst time buyer

5
Kenneth Holsey on 07/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a scion frs, the first car ive bought, so this was a new experience for me. My salesman was Andrew, he was very helpful and the whole process was simple and easy


Excellent Experience

5
avirovik on 07/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a very enjoyable experience. I was amazed how efficient and welcoming they were. They gave me a great deal on a Nissan Maxima.


Buying RAV4

5
majorf on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry Lambert was extremely helpful in my purchase of new RAV4. He took the time to explain all details. Best salesman, in a car dealership, I ever had. No, pressure, honest, direct, makes you feel like a friend not a customer. All personnel were friendly. Great Dealership. great salesman, Jerry Lambert.


Great Experience!

4.8
Phepler on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We enjoyed our recent purchase at Flow Toyota of Statesville. Everyone was so friendly and worked hard at getting the car we wanted. Shane Beck is a wonderful salesperson to work with. It was a pleasure.


Great Dealship

5
majorf on 07/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jerry Lambert was extremely helpful in my purchase of new RAV4. He took the time to explain all details. Best salesman, in a car dealership, I ever had. No, pressure, honest, direct, makes you feel like a friend not a customer. All personnel were friendly. Great Dealership. great salesman, Jerry Lambert.


It was a great experience

5
ccollins1967 on 07/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a great experience, no pushy high pressure sales tactics. Very fair price and great trade in value. I will definitely buy from Flow Toyota again.


Best car buying experience to date.

4.6
Zubius on 07/10/2014

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

At no time did we ever feel pressured into buying. Shane, Son & Joe were very customer focused and vey appreciative of our business. We would recommend and do business with them again.


Best car buying experience to date.

5
Zubius on 07/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

At no time did we ever feel pressured into buying. Shane, Son & Joe were very customer focused and vey appreciative of our business. We would recommend and do business with them again.


Conscientious Work

5
rhondaej on 07/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently my mother returned a leased Camry and purchased a 2014 Camry. Jerry Lambert worked conscientiously with her and with me to secure my mother the best deal for her on a fixed income and to simplify the purchase process for her convenience. We appreciate the personal attention from Mr. Lambert and from Flow Toyota and would recommend them to others.


My Buying Experience

5
dorseymiller on 07/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience was pleasant and the people were very nice and supportive. I appreciated their honesty and we were made to feel comfortable and not pressured to buy.


Good deal and great staff

5
whatworks on 07/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got a great deal on my trade in and fair price on a pre - owned van. I hate the experience of buying a vehicle, but was impressed with their staff and ability to cut to the chase. I would recommend and do business with them again.


Purchase of a New Toyota Avalon

4.8
charleskaiser on 07/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Compared to the previous purchase of new cars from other manufacturers and dealerships, this experience was a pleasant, positive change. All of the Toyota personnel, especially Jerry Lambert, were friendly, courteous, and knowledgeable. The vehicle with our desired trim configuration and options was found and made available during our second visit to help us make our final decision to purchase the Avalon.


Love my new car!!!

5
miaelise0830 on 07/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really enjoyed working with all three men while searching for me a new car. They worked really hard and got me out my old car and into a new Camry!! I will be back in 12 months to do it again!!! Thank you guys so much.


The greatest dealership in North Carolina

5
Bill Jeter on 07/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would and will HIGHLY recommend Flow Toyota of Statesville, to anybody that is in need of a new or quality pre-owned vehicle. There commitment to satisfaction is simply second to none. Employee sales person and management team exceeds all standards of customer satisfaction. I have and will continue to purchase all of my vehicles from Flow, they are a great dealership and all of the employees there act as if you are the only customer at the facility no matter how many people are actually are there to be helped.


The greatest dealership in North Carolina

5
billjeter0518 on 07/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would and will HIGHLY recommend Flow Toyota of Statesville, to anybody that is in need of a new or quality pre-owned vehicle. There commitment to satisfaction is simply second to none. Employee sales person and management team exceeds all standards of customer satisfaction. I have and will continue to purchase all of my vehicles from Flow, they are a great dealership and all of the employees there act as if you are the only customer at the facility no matter how many people are actually are there to be helped.


Thank you

4
Aharlieryder on 06/30/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Thank you to Brian Lines for taking your time with us...Everyone was very friendly...should have gotten a full tank of gas thou!


2014 Highlander purchase

4.2
tjstikeleather on 06/28/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Chose Highlander over Enclave and Pathfinder. Toyota reliability is second to none. The quality of the ride and quietness in the cab is what sold us on the highlander, Our only regret was not ordering towing with the vehicle. 10 days after purchase my wife had an Accord pull out in front of her (taking my 11 yr old to school). She had to swerve into oncoming traffic and ended up doing a 360 before sliding to a stop. I am so thankful she was driving the Highlander. We just returned from a 1700 mile trip to Florida. 22 mpg. Very pleased with vehicle. TJ Stikeleather


Treatment

5
2722 on 06/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have always been treated very well at the dealership. That's why we bought another car when we were just there to have another car serviced. Even people who were not involved with our latest transaction were more than eager to help. We like Shawn in the service dept. and Matt in the sales office.


Highlander purchase

4.7
tj on 06/24/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

2014 Highlander purchase Chose Highlander over Enclave and Pathfinder. Toyota reliability is second to none. The quality of the ride and quietness in the cab is what sold us on the highlander, Our only regret was not ordering towing with the vehicle. 10 days after purchase my wife had an Accord pull out in front of her (taking my 11 yr old to school). She had to swerve into oncoming traffic and ended up doing a 360 before sliding to a stop. I am so thankful she was driving the Highlander. We just returned from a 1700 mile trip to Florida. 22 mpg. Very pleased with vehicle.


Trading Trucks

5
jah62153 on 06/23/2014

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I stopped in after visiting the Ford and Dodge dealers looking to possibly trade our 2004 Dodge Dakota. We didn't like the F150 or the 1500 Ram, because they were too tall at the sides, and the 4WD packages didn't exactly fit our vision for a long term value. As soon as we looked at the Tacoma, we knew the size was right. Russell made the deal work for our TRD Offroad. We are very pleased with the truck and our experience in the sales process.


Trading Trucks

5
Jim on 06/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Trading Trucks My wife and I stopped in after visiting the Ford and Dodge dealers looking to possibly trade our 2004 Dodge Dakota. We didn't like the F150 or the 1500 Ram, because they were too tall at the sides, and the 4WD packages didn't exactly fit our vision for a long term value. As soon as we looked at the Tacoma, we knew the size was right. Russell made the deal work for our TRD Offroad. We are very pleased with the truck and our experience in the sales process.


Flow Toyota Experience

4.8
Chrisreddeck on 06/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great folks, no games, straightforward and helpful. Great car buying experience with these guys, I would definitely go back here next time for another car.


A New Car For Me!

4.8
weezer123 on 06/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I first saw the 2014 Corolla when I drove my friends, Brandon and Jennifer Hefner to pick up their new Forerunner. I immediately fell in love. After a few weeks of looking at different cars, I ended back up at Flow Toyota. Nick was great, he took me on a test drive, showing me all the features and benefits of the automobile. Son, plugged in the numbers and gave me a test, to make sure I was who I said...which I passed! Not long after that I had a great deal on a car that I really was excited about driving!The next day, Chris reviewed all the information, got me hooked up with the extra protection to keep my investment in top condition, signed a few documents and I was on my way!Everyone worked hard to get me on the road in a timely fashion. A great experience.Thanks to my personal Toyota Team!Hope Ray


Service

2.6
kfox58 on 06/19/2014

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 1.0

Went in to get my oil change and told them that the right front tire was still losing air, this had been going on for over 8 months, and they told me that it had a nail in it. (you mean they could not see this after bringing it in 3 different times?) So they put a new tire on it but I was told i really needed to put 2 cause it would not drive right. The car is a 2013. When I got ready to leave I notice it had a different brand of tire that they would have to wait 2 months for my brand to come in.So now I have 3 Bridgestones and 1 Michilan .Now what kind of service I have brought my car in other times and I am convinced that the service dept. really thinks women are stupid!!!!!!


Fantastic Team!

5
TDennard on 06/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic team went above and beyond to ensure all of my needs were met. The Flow Toyota vehicles are all priced to sell and very fairly priced. Everyone was extreme friendly - Nick kept lines of communication open with various requests and would follow up with me to ensure my requests had been taken care of. Mike in finance made what is usually a very drawn out and confusing process at other dealerships very timely and easy to understand.Great experience! Thank you!


my experience with Flow Toyota

5
bstone180 on 06/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was taking my brother to pick up his truck from the dealer. Brandon came up and asked if he could do anything to help me. I told him I wanted to trade my car in for a new or used one, but had to work in my budget as well. Smaller and better on gas than my old car. He showed me what was available in my price range and gave me details about the car. He then let me test drive the car and went over some of the features while driving around. After the test drive he finished giving me the information on the car. He was very knowledgeable about the vehicle and I was impressed by his whole demeanor. He was friendly and helpful and patient. He made me feel like I knew him and the others for a long time. It was my first time buying a car on my own and he made it so easy for me to make the decisions I needed. I found the whole staff at Flow Toyota very friendly and helpful. They're a great group of people there.


Excellent service!

5
njlewis on 06/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry is an excellent salesman. He is honest and looks out for your best interest. Mike in finance explained every thing clearly and made sure I understood. No one was pushy and the wait time was short.Great experience!


Leasing experience

0
Danny Stewart on 06/07/2014

Leasing experience Our experience with this dealer & the salesman was great. I felt like I had known Matt for a long time. Also, he was & is a very nice & courteous young man. I would definitely recommend this dealership to anyone.


Leasing experience

4.7
DannyRStewart on 06/06/2014

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our experience with this dealer & the salesman was great. I felt like I had known Matt for a long time. Also, he was & is a very nice & courteous young man. I would definitely recommend this dealership to anyone.


Great experience!

5
2hang on 06/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John was very knowledgeable about the brand new 2014 tundra 1794, and made sure we were taken care of throughout the entire purchasing processes. You don't find many dealership like how this one operates anymore. We highly recommend this location be the first stop, so you wouldn't waste their time elsewhere.


Pleasure to do business with

5
Satisfied on 05/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pleasure to do business with The staff and experience was smooth and fast. No pressure to buy. Overall very satisfied with the purchase and hope that I get the same treatment after the sale.


Pleasure to do business with

4.6
daholshouser on 05/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

The staff and experience was smooth and fast. No pressure to buy. Overall very satisfied with the purchase and hope that I get the same treatment after the sale.


Great Experience

5
stoney5459 on 05/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience there. Jose was very helpful without being pushy. Once I decided what I wanted Jose did everything he could to get me what I wanted. Cordell came and assisted Jose and he was also very helpful. The finance guy was helpful. All the employees we dealt with were very polite and courteous and helpful. I have never had that good of an experience at a car dealership. I would definitely recommend this dealership to other people. As matter of fact have already told my sister to go there and see if they help her. She asked if I would go with her and I said I would and have her talk to Jose.


2014 4Runner

5
Statesvegas on 05/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went over to look at used 4Runners and left with a new one! Heck of a sales dept. Lol. But really, Russell did a tremendous job of giving us some great financial options on a new model. He printed all the options out on one easy to read spread sheet. Great price on the new model with a fair trade in value. I say give them a try. If your looking for a Toyota you won't be disappointed!


New Tacoma Buyer

5
bouchard_t on 05/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Flow Toyota of Statesville was positive from the moment I arrived at the dealership and Russell met me on my way in and asked if he could help me. When I told him what I was interested in he proceeded to explain to me all of the available packages and features available and the differences between them. We then test drove a new 2014 Tacoma and I was very impressed with his knowledge of this vehicle. He explained all of the safety features in detail and by the test drive was over I felt like I knew everything there is to know about this vehicle. This positive experience continued in negotiating the price and all of the financing options that were available to me. I would definitely recommend this dealership for anyone in the market for a new vehicle.


Excellent Experience

5
billyedie59 on 05/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Flow Toyota was one of the best. I have been there on other occasions and the experiences are always positive but this one was the best. The men that helped me were very helpful, informative, and respectful. I bought a new truck there, I built it the way I wanted it, and I am very satisfied with it. Every company should have people that care about their customers like Flow Toyota does. Keep up the good work!


?????

5
Stacy Shoemaker on 05/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the vehicle online. I knew what I wanted before I saw the vehicle. Brandon was a great sales rep. He didn't push me at all. He explained everything thoroughly and helped execute all paperwork so we wouldn't have to wait too long with our 5 year old. The management team, sales team, and finance people all were friendly and courteous of our family needs. This is our first EVER Toyota and so far we love it! We had a great experience and will recommend brandon and the team at flow again.


Great Customer Service

4.8
epm777 on 05/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am a single female and the idea of buying a car is a little uncomfortable position for me. The very friendly and knowledgable team that is willing to go the extra mile to satisfy their customer made this a positive buying experience.


Purchase of new Prius

5
philhaigler on 05/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry and the sales team at Toyota West, now Flow Toyota, along with the Service Department, have always made my visits an enjoyable experience. They are knowledgeable about their products, eager to give me top of the line service, and show that they appreciate my time and business.


Great Experience

5
JCD1987 on 05/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new Scion from this dealership, I have to say i'm impressed with the quality of customer service i was given during my visits. I would recommend this dealership to anyone who enjoys friendly people and good customer service.


Great Service

5
Chris Dodson on 05/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great Experience I recently purchased a new Scion from this dealership, I have to say i'm impressed with the quality of customer service i was given during my visits. I would recommend this dealership to anyone who enjoys friendly people and good customer service.


Love My Hybrid

5
ltrinka on 05/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I already loved my Toyota Camy that I owned. The only thing that could be better is a Camry Hybrid. I did not know if I could afford to get into a new Camry Hybrid. My salesman, Russell showed me the car, went over options and helped me negotiate a price that would fit in my budget. Thank you Russell and the whole team at Toyota West. ( I named her Gracelyn) Since she is gray, graceful and her mom's name is Lyn.


Great Service!

5
TameikaJoyner on 05/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently traded my 2013 Corolla for my new 2014 Camry and I love it!! I worked with Jerry Lambert as well as two other employees (sorry I can't remember their names) but everyone was SUPER NICE and helpful. I worked with Jerry with my 2013 Corolla and he was just as awesome this time. I left a cd in my car and he actually called me and told me he got it for me. That may not seem like a big deal to other people but it meant a lot to me. The fact that he called me before I called him to tell me about my cd spoke volumes. I LOVE dealing with Toyota West and Jerry Lambert!! I couldn't have asked for a better experience!!


Awesome experience!

5
tamidon93 on 05/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never been to a dealership that had such friendly and "non pushy" employees. They did everything that they could to make our experience a good one. Told all of my friends! Great employees! Will recommend to everyone who will listen. Tami and Don Bishop


Excellent buying experience

5
Jsmc7447 on 05/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always dread buying a new car, but Matt Groom at Toyota West in Statesville, NC made this a very pleasant experience. I purchased a 2014 Camry and I am very happy with it. Matt and the dealership gave me a good deal on my trade-in and were very professional and friendly. I would recommend Toyota West in Statesville, NC to everyone I know.


Excellent buying experience

5
jsmc on 05/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toyota West made my recent purchase of a 2014 Camry a very satisfying experience. They all were all very professional and friendly. I received a good deal on my trade-in.


Great service

5
Lou on 04/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great shopping experience. Knowledgeable sales people


Used Truck

4.8
stateworkerlou on 04/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Looking for used truck for use with RV. Saw truck on line. Upon visit met with Russell. He knew so much about truck. Bought it. Just what we were looking for and more. Thanks Russell.


How to have the best new car purchase experience ever!

5
jlynnas on 04/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

1) Plan ahead. Save for your next car, even if you have to start years on advance of your purchase. The better your downpayment, the more choices and flexibility you will have on the day you decide to show up at the dealership! 2) Know what you want. Know what it costs. Know what your trade is worth. Know how much you want to pay, and if you get a loan, how much you are willing to pay each month. 3) Use the Toyota website and build your car. Build it several times, over several weeks, before you set foot on the dealer's lot. Build it several different ways, with different options. Understand what those options are, and if they are a part of a "package". Write down any questions you have and take them with you on the day you decide to go to the dealer. If you do your homework, you shouldn't have many questions. 4) When you build your car on the Toyota website, calculate your payments with various amounts down/trade, and don't let a dealer harass you into buying before you are within the parameters that you have set for yourself. And if a dealer DOES harass and pressure you to buy *now*, even if you have told them you are saving money and you're not ready to buy, walk away from that dealer and take your business elsewhere! (Go to Toyota West!)5) While you are building your car on the Toyota website, pay attention to manufacturer and dealer specials found on the website and watch for TV and radio spots advertising specials. If you're seeing and hearing an uptick in specials, there's a reason, and it is sometimes this: 6) Did the manufacturer just introduce next year's model? If so, there'll be some lot-clearing special offers on the way. Pay attention.7) If you have to drive a little farther, or drive past a different dealership, to get to a dealership that treats you with a cordial and welcoming respect, do it. It's worth the gas and the time. I did all of these things, and I drove a little farther, to purchase my car from Toyota West in Statesville. I would - and will - recommend this dealership to anyone who is interested in a Toyota, or a Scion. It was the best car purchasing experience I have ever had. Hands down. Great job Shane, Mike, Son and Toyota West! Thank you for your great customer service!


deale and sales review

5
tshort1 on 04/21/2014

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my sales experiences was painless and done very quick. every one i delt with was easy to deal with. i hope that the service will also will be the same.


We got a new truck!

5
pruitt84 on 04/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry was great to work with. He kept us informed through the entire process of buying a new car. He was honest and upfront throughout. He got us what we wanted at a price we were comfortable with. Thanks Jerry


New truck

5
Greg on 04/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jerry Lambert was very knowledgeable and helpful throughout the entire process! Thanks you Jerry!


Very professional.

5
brmayberry on 04/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were professional and friendly. They answered all of my questions and bent over backwards to help me. For example my trade in broke down and they had it towed to the dealership.


Purchase of 2012 Toyota Tundra

4.8
janhat on 04/12/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Russell Seward was very friendly and informative throughout our visit. It was a pleasure to work with him on our purchase. This dealership is very lucky to have him in their employ.


Great Dealership

5
Beth2014 on 04/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best Dealership in NC I went to this dealership and not only found the truck I wanted, but the price was right as well. All of the people there are very nice, and Jerry Lambert was the best. We will be returning to Toyota West in Statesville for our next purchase, and I recommend everyone go here as well. Thank you Jerry Lambert for all your help, and making this a great experience. Beth Pond Cleveland NC


We had a very good experience at Toyota West. We were...

5
RayMarion on 04/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a very good experience at Toyota West. We were looking for a vehicle easier to get in and out of. The Rav4 was just right for us. Thank you Shane Beck.


Best Dealership in NC

5
Beth2014 on 04/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to this dealership and not only found the truck I wanted, but the price was right as well. All of the people there are very nice, and Jerry Lambert was the best. We will be returning to Toyota West in Statesville for our next purchase, and I recommend everyone go here as well. Thank you Jerry Lambert for all your help, and making this a great experience.Beth PondCleveland NC


I had a great experience. I received a fair price on my...

4.8
landcruiser1 on 04/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience. I received a fair price on my trade in and a good price on my new vehicle. Brandon is a very personable salesman and my son and I enjoyed meeting/working with him. We are still in the market for a car for him and the Camry is still on our list.


2014 toyota corolla s

4.6
alexandervang on 04/04/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

These guys were a lot of help and easy to talk to. Highly recommend people who wants to buy a car to check them out. Thank you John Mykins and Mike Gurley for the wonderful experience.


Very good experience from start to finish. We visited...

5
nancerp on 03/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good experience from start to finish. We visited Toyota West just to get an idea of the options we'd want on our Sienna. Shane was very friendly and helpful, and gave us plenty of time to check out a Sienna and take it for a test drive. He appreciated we were just there to look the car over but made us a very good deal before we left, which got us thinking more seriously about a purchase. The next day, Shane and I spoke several times, and he was able to offer further reductions in price. The negotiation process is always stressful for me, but Shane was helpful and straightforward during this process as well. I felt like he and Joe Sckipp went above and beyond to get the "out the door" price on the Sienna into a range that seemed reasonable to us based on the research I'd done. Once we settled on a price, Shane was also able to provide information on financing over the phone. He also had the van cleaned up that afternoon, so that the signing process went quickly and smoothly when we arrived at the dealership that evening. Mike Gurley helped with this process as well by taking us quickly through the financial paperwork. Shane then took the time to get my wife's phone paired with our new van.We have not purchased a new vehicle since 2002, and that was from a Toyota dealership in Virginia. The experience this time around was much, much better. We would definitely recommend Shane, and Toyota West in general, to anyone shopping for a new Toyota.


Top Dog

5
Thomas on 03/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The overall car purchasing experience is usually a stressful, long, exhausting event. But, dealing with salespersons such as Shane Beck, one can approach the day with a sense of relaxation. Mr. Beck takes his time to get to know the person before the wallet, therefore, creating a much more relaxed atmosphere. I would consider Mr. Beck more of a friend rather than a pushy salesman, I have purchased two vehicles with Shane leading the way and will most definately seek him out first in my future dealings with Toyota West of Statesville, N.C.


Always a great experience working with Shane. He treats...

5
lnmiller89 on 03/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always a great experience working with Shane. He treats us like family.Thank you Shane! This was our ninth purchase from Toyota West. Everyone is always friendly and helpful.


My whole experience with Toyota west was great.Got the...

5
johnpaul40 on 03/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My whole experience with Toyota west was great.Got the exact truck I wanted,more for my trade than I expected,a great interest rate and great deal on my new truck! I would recommend Toyota west to anyone! Ask for shane.


The overall car purchasing experience is usually a...

4.6
tstinne on 03/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

The overall car purchasing experience is usually a stressful, long, exhausting event. But, dealing with salespersons such as Shane Beck, one can approach the day with a sense of relaxation. Mr. Beck takes his time to get to know the person before the wallet, therefore, creating a much more relaxed atmosphere. I would consider Mr. Beck more of a friend rather than a pushy salesman, I have purchased two vehicles with Shane leading the way and will most definately seek him out first in my future dealings with Toyota West of Statesville, N.C.


Consistently excellent dealership. Have been a repeat...

5
as18 on 03/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Consistently excellent dealership. Have been a repeat customer for nearly 30 years. Very courteous and professional group.Sales and service always excellent. Would not consider buying a Toyota anywhere else.


Great people to deal with, I would send my friends and...

5
owllady24 on 03/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people to deal with, I would send my friends and family there. also service department very efficient everyone there was very professional and friendly.


I would definitely recommend this dealership. I was...

5
stameysm on 03/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would definitely recommend this dealership. I was greeted as soon as I got out of my car. Never felt pressure and was in my new car in a very short time.


My experience at this dealership was the most enjoyable...

5
jchal on 03/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at this dealership was the most enjoyable & easiest I have ever had purchasing a car at any dealership. All the employees I dealt with were very professional & knowledgeable regarding the cars & purchasing process.I wouldn't hesitate to recommend this dealership to anyone I know.Jim Chalfant


Our experience with Toyota West was a very good one from...

5
amber06 on 03/07/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Toyota West was a very good one from the moment that we arrived at the dealership to the completion of the sales paperwork. We were treated with respect by all the employees. We were particularly satisfied with the speed of the purchase. We have bought vehicles from other dealerships and were annoyed with them because of the haggling about the price, trade-in, and time-consuming transactions. Our daughter bought a Toyota several years ago and it is still in great condition. We would definitely recommend Toyota West to friends and family. Thank you Toyota West for this great car purchase.


Brandon did a great job as usual. Always friendly and...

4.8
dnowa on 03/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Brandon did a great job as usual. Always friendly and helpful. This is our second car from him he was as nice as ever. Would recomend him highly.


They were fair with the price and no pressure sales....

5
JimRapier on 03/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were fair with the price and no pressure sales. Everything went well and smoothly. Very pleased. The dealership was very clean and comfortable to buy a car.


Russell took great care of us! This is our second vehicle...

5
macfiesgirl on 02/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Russell took great care of us! This is our second vehicle purchase with him. The staff is very friendly and accommodated to us and our little girl. Way to go Toyota west!


Jerry was sincere, cordial and helpful . . . not pushy...

4.8
rcolema on 02/27/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry was sincere, cordial and helpful . . . not pushy or overbearing. Joe was direct and creative and made the sale with the car/pricing combination he came up with . . . We would not have been able to purchase the Prius without this, and have forgiven him for being a Yankee fan. Mike Gurley was competent and helpful in working with the financial part of the sale. Better communication between Jerry/Joe and Mike on the timing of the payment would have eliminated confusion at the end. We are very happy with our purchase of a Prius 2 from Toyota West.


Buying a car was easy for me

4.5
Judy on 02/24/2014

Buying Process: 5.0 Overall Facilities: 4.0

I have always valued John's knowdledge and honesty he has shone me when interested in buying wheather for me, family member or friend. I would not work with anyone other than John if he is still at the Dealership.


I had a great experience! Russell was very helpful, I...

5
Stephanie L on 02/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience! Russell was very helpful, I would recommend Toyota West to anyone. I would definitely buy my next car from there,


John Mykins did great job servicing my needs for the type...

5
Owilliams on 02/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Mykins did great job servicing my needs for the type of car I needed on the day of purchase. Young man was very professional, courteous , and hard driven to get a deal done. I would recommend John and Toyata west to anyone to come by and buy a new or used car from him and dealership. Great job John in sale. My son loves the car,


Great Service

5
Toyota West fan on 02/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks to Toyota West for their great service. The salesmen are very friendly and not pushy. I love my Toyota.


Nick was very friendly and not pushy. My day started with...

5
123floor on 02/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick was very friendly and not pushy. My day started with the service department who were very friendly and helpful and ended with the purchase of a new car. I feel very satisfied and love my new car.


Great location and nice store to visit. Clean and modern...

5
cmpfs on 02/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great location and nice store to visit. Clean and modern facility. Easy to find just off of Interstate 77. Located next to the Outback steakhouse and Marriott Courtyard


New Car Purchase

4.8
Lakeita on 02/01/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking to upgrade to a new Camry and John Mykins was very helpful in this process and helped me get into a new Camry that I love! When I arrived on the dealership John welcomed me at my car and when I went inside Son was standing there to speak and open the door for me. I sat down briefly with John to review paperwork and I was ready to see Chris the finance manager very shortly. Chris went over my papers with me before I signed any of them and that was nice. Thanks Toyota West!!


I was looking to upgrade to a new Camry and John Mykins...

4.8
byrdlady20 on 02/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was looking to upgrade to a new Camry and John Mykins was very helpful in this process and helped me get into a new Camry that I love! When I arrived on the dealership John welcomed me at my car and when I went inside Son was standing there to speak and open the door for me. I sat down briefly with John to review paperwork and I was ready to see Chris the finance manager very shortly. Chris went over my papers with me before I signed any of them and that was nice. Thanks Toyota West!!


No high pressure to buy. Sales personnel were knowledge...

4.7
rava4 on 01/31/2014

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

No high pressure to buy. Sales personnel were knowledge of the company and the various products presented. Listened to our interests andresponded accordingly. Our questions were answered in a througher, timely, and professional manner.


We were greeted in the lot of Toyota West by Mr. Cody...

4.8
Brf1941 on 01/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were greeted in the lot of Toyota West by Mr. Cody Gray. We were going to buy a new 2014 Toyota Highlander because our 2013 had been totaled. Mr. Gray listened to our needs and immediately found us a car and demonstrated the features. He was knowledgable of the vehicle and was never pushy in his sales manner. He called on the sales manager to talk price on the car and we feel that we got a satisfactory price .The entire process of buying the vehicle was quick and all employees at the dealership were friendly and helpful.


I was very pleased with the service at Toyota West....

5
CindyGray on 01/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

I was very pleased with the service at Toyota West. Everyone was very nice and helpful. The paperwork went smoothly and I was driving away in my car before I knew it.


I came in for an oil change and inspection for my Toyota...

1.6
denmb on 01/21/2014

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I came in for an oil change and inspection for my Toyota Camry. I had a promotion to where they were to check and top off fluids and use a higher quality oil. They refused to do it. When the car came back and was supposedly finished there was grease on the inside floor panel of my car. It took them about 15 minutes to get it off because it was a large area that was dirty. Shortly after the service I was sent a coupon for a premium car cleaning. I made an appointment and brought my car in for the premium complimentary cleaning for my vehicle. I went to get in the car and again grease on the inside panel, however it was a smaller area this time. I brought the attention to an employee who asked if she could help me with something. The women came out to inspect. I then notice the car was still dirty but wet and the inside hadn't been vacuumed. The woman then went back to get a cleaner to remove the grease.When she came back out to clean the grease, I again questioned the quality I received on my car cleaning and the poor job that was done. Her response was that she had asked and the response she got was "you didn't pay for it". WOW!!! My response was this, I was given a coupon for a premium car cleaning and because of that I deserve a Half xxx job and more grease in my car? I also discovered a couple months later there was no oil in my car when it was checked. Fortunately I had not gone on any trips or even put nearly the amount of miles that was expected to the next oil change. So what did they really do? Was there an actual oil change or did they not put in enough oil? This business is not honest or trustworthy. Do not risk going to Toyota West and risk high priced shady service.


I found the experience fairly painless as far as dealing...

4
Bonnieparson1 on 01/16/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I found the experience fairly painless as far as dealing with transferring a vehicle..but it was the usual mounds of paperwork. Overall I would rate it as fast and expdient as could be expected.


Friendly,knowledgable staff.willing to work extra to help...

5
Lhilton on 01/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly,knowledgable staff.willing to work extra to help us get what we wanted. Able to answer our questions. Most of all Mr.Eggett was honest and straight forward on his information.He has be to be the most personable salesperson I have ever purchased a vehicle from. I would go directly back to him for any other purchase.they were very cooperative and patient in working on our time line of purchase.


I appreciated everyone at the dealership that I dealt...

3.2
hendren62 on 01/15/2014

Customer Service: 1.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 2.0

I appreciated everyone at the dealership that I dealt with. The price was good . The problem I have with the way the deal was done. I did not find out until after the paperwork was signed and the deal was done that there was only one key to this vehicle. I thought well I can probally get a plain key made for a couple of dollars but when I came back the next day to give them my vehicle title I stopped by the parts department and asked about a key and they said it would be 106 dollars. This is just a bad business practice in my opinion. This leaves a bad taste in my mouth.


Great experience at Toyota West in Statesville. My sister...

5
CrystalMichelle on 01/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience at Toyota West in Statesville. My sister came with my the day of the purchase and I have been on many car lots and have been treated badly because I was a woman. Treated like I didn't know what I was doing. This did not happen at Toyota West. I was treated with the upmost respect by everyone at your dealership. Everyone very helpful and knowledgeable. I will continue to purchase my future cars here and recommend Toyota West to my friends. Thanks!


I found the salesman to very friendly and helpful. It...

5
Appfan on 01/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the salesman to very friendly and helpful. It was raining and he brought several vehicles under the front area for me to see. Everyone at the dealership were great and willing to make a deal.


It was nice dealing with Cody Gray because he did not try...

4.2
tgorney on 01/11/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

It was nice dealing with Cody Gray because he did not try to sell us a car that was out of our price range. He was very quick to find us three vehicles to look at in the price range and style we were looking for.


The salesman, David Cardona did an excellent job during...

5
dhgatorlee on 01/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman, David Cardona did an excellent job during the automobile purchase experience. This is the third car that I have purchased from Toyota West of Statesville. David Cardona was the salesman on my last two new car purchases. David and the rest of the sales team treated me and my brother with courtesy and respect during the new car purchase. The salesmen at the dealership were friendly during the experience. The purchase process went smoothly and everything was explained during the process. The whole new car buying process went well and was a hassle free experience, which was a relief not to have problems. All in all I was very satisfied with the salesman (David Cardona) and the Finance Director ( Mike Gurley) and the way they professionally handled the new car buying experience. I would highly recommend Toyota West and the employees to anyone who was interested in buying a new car.


AMAZING SERVICE

5
Alicia on 01/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first time buying a new car. I had previously gone to another dealership and was not pleased with the service that I recieved. As soon as I came to Toyota West I had the best service possible. They found the perfect car for me, also at the perfect price, and gave me a VERY fair trade-in. I would recommend anyone that I know looking to buy a new car to go to Toyota West. You will not be unsatisfied with the service. If they don't have what you are looking for I know they will find it, as they did for me.


Great service

5
Eagle on 01/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jose Bonilla deserves the best rating possible. This is because he was very kind, attentive and knowledgeable about the products we compared. He never pushed the car onto us, and guaranteed a great deal regarding the price. Therefore, we bought the car! Thank you Jose!!


purchase a used tacoma

5
Adrian on 01/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John was very professional and informative about the vehicle we looked at. There was no high pressure to purchase which made it nice dealing with him.


This was my first time buying a new car. I had previously...

5
aliciaj88 on 01/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time buying a new car. I had previously gone to another dealership and was not pleased with the service that I recieved. As soon as I came to Toyota West I had the best service possible. They found the perfect car for me, also at the perfect price, and gave me a VERY fair trade-in. I would recommend anyone that I know looking to buy a new car to go to Toyota West. You will not be unsatisfied with the service. If they don't have what you are looking for I know they will find it, as they did for me.


Jose Bonilla deserves the best rating possible. This is...

5
jessicaeagle900 on 01/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jose Bonilla deserves the best rating possible. This is because he was very kind, attentive and knowledgeable about the products we compared. He never pushed the car onto us, and guaranteed a great deal regarding the price. Therefore, we bought the car! Thank you Jose!!


All I can say is that it was an excellent experience as...

5
Marvshaputts on 01/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All I can say is that it was an excellent experience as soon as I walked onto the property when I purchased my new truck. The professionalism deserves acknowledgement!!


Expert people very friendly knowledgable Shane was an...

5
Fatrat300 on 01/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Expert people very friendly knowledgable Shane was an absolute great salesman didn't pressure me or my wife dealership was excellent and I will recommend them to anyone!!!!!


John was very professional and informative about the...

4.8
awarner8546 on 01/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

John was very professional and informative about the vehicle we looked at. There was no high pressure to purchase which made it nice dealing with him.


This is the 4th car we have purchased from here and as...

5
my1115ja on 01/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 4th car we have purchased from here and as always everyone was very helpful, friendly and easy to to work with. I would definitely recommend buying a car here.


Our visit to Toyota West in Statesville was excellent....

4.8
jamiefortner on 01/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our visit to Toyota West in Statesville was excellent. Nick Means and Joe Sckipp did a fantastic job with helping us find the care we wanted and making sure we left the dealership satisfied with not only our purchase, but our monthly payment was where we wanted it. Chris Haverstick also did a good job in the financing department. We will definitely be back if we make another purchase.


Linda from Statesville

5
Linda Smith on 01/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone we encountered was very pleasant and very helpful. We will be making a return trip soon to have other questions asked. We did not have enough time at the purchase, but that was our fault, as we had to get to work. We would recommend this experience to anyone.


Our experience was very good. Salesforce seem to be very...

4.2
Gomer1 on 01/04/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Our experience was very good. Salesforce seem to be very knowledgeable and courteous. Would suggest them to any of my friends or family. Overall a great experience.


Everyone we encountered was very pleasant and very...

5
roustabout5 on 01/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone we encountered was very pleasant and very helpful. We will be making a return trip soon to have other questions asked. We did not have enough time at the purchase, but that was our fault, as we had to get to work. We would recommend this experience to anyone.


This is my second perchase from Brandon and always very...

5
brendaetter on 01/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second perchase from Brandon and always very helpful and has great personality. In fact everyone that you see at the dealership is very friendly and profesional. Great place to purchase a vehicle from!!


From My initial Internet experience with Brenda Killian...

4.8
Buttons114 on 01/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From My initial Internet experience with Brenda Killian at Toyota West setting up a test drive and appointment with Cordell & Randy to all the actions required to purchase My 2014 Corolla S I can't think of any negatives to discuss. When they didn't have the Red Corolla I was looking for it was only a matter of minutes until they had one located and assured me it was on it's way. They assigned me a pick-up time the next day and when I arrived there it sat ready to go. This is my 3rd dealings with Toyota West for a new car and not one bad experience to this day. Their Service Department has been equally as enjoyable to work with.


Very friendly everyone worked to make the desl work....

5
dianefhoneycutt on 12/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly everyone worked to make the desl work. Everone from sales to finance was excellent. Will be a return customer. Great reception when first arrived


I am a repeat customer. I enjoy the product and the...

5
thebeanman on 12/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am a repeat customer. I enjoy the product and the service is great.As a retail business owner myself, I like the "direct" approach as to the trade vehicle value and the new vehicle value.That is why I buy new vehicles from this dealership.


I am very happy with my recent purchase. Zachary was very...

4.8
BPENDERGRASS on 12/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am very happy with my recent purchase. Zachary was very friendly and patient with me while finding a car I liked and within my price range. I enjoyed working with him and would recommend him and the dealership to anyone looking for a used or new vehicle. Chris helped with the financing and took care of all our concerns.


Our experience at Toyota West was very enjoyable. We...

5
Cherylf on 12/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience at Toyota West was very enjoyable. We purchased our 2014 Toyota in Dec just before Christmas. The employees were getting ready to celebrate the Holiday with a beautiful buffet lunch and management even invited us to join them. My husband and I felt like we were part of the Toyota family. Very friendly and heart warming people.


Jose did a great job as a salesman. He was courteous and...

5
Dtbbusch72 on 12/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jose did a great job as a salesman. He was courteous and was quick to answer any questions I had about the car. Awesome job!


Very good dealership and sales person David Cardona I...

5
cw34410 on 12/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good dealership and sales person David Cardona I would recommend the dealership to family and couldn't have a better sales person to deal with.


It was a great experience everybody is always nice to you...

5
mariagonzalez4 on 12/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a great experience everybody is always nice to you wether you purchase a new vehicle or not. David Cardona was really nice and helpful with the purchase. He always had an answer to all my questions and made me feel comfortable with my purchase. Chris Carter made the finance easy enough for me to understand and took the time to explain everything.Overall I enjoyed working with David and Chris:)


I gave all 5's because Shane has helped us so much...

5
lnmiller89 on 12/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave all 5's because Shane has helped us so much and is always friendly and professional. He makes sure his customers are taken care of and satisfied. Thanks Shane.


Excellent Service!

4.3
Crimson Storm on 12/05/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Jose greeted me as soon as I stepped out onto the parking lot! I had gone to get a car I had seen online but it was no longer available. Jose led me to this car once I informed him of my price range. It is perfect for me! He was really friendly and made sure both myself and my parents were well looked after! He understood how important it was for my father to review the car since it had 74,000 miles on it and although the deal was good I wanted to make certain it would be worth it.


Jose greeted me as soon as I stepped out onto the parking...

4.8
seagority on 12/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jose greeted me as soon as I stepped out onto the parking lot! I had gone to get a car I had seen online but it was no longer available. Jose led me to this car once I informed him of my price range. It is perfect for me! He was really friendly and made sure both myself and my parents were well looked after! He understood how important it was for my father to review the car since it had 74,000 miles on it and although the deal was good I wanted to make certain it would be worth it.


I had a great experience at toyota west. No trouble at...

4.8
Blackshark86 on 11/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a great experience at toyota west. No trouble at all it made first time car buying a piece of cake i recommend this dealership to everyone.


Everyone at the dealer was professional and friendly. ...

5
glwilk on 11/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at the dealer was professional and friendly. They made purchasing a new car very easy. Most impressed with everything about Toyota West! I felt actually knew about my car when I left the dealership. Jerry was very patient while answering all our questions. A super experience.


Looking for a RAV4 and found one there. John was not...

5
vickie7336 on 11/25/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looking for a RAV4 and found one there. John was not pushy and let us leave to pray on the deal. Returned next week to buy.


This would be the 3rd car that I purchased from this...

5
tamaraeckles3 on 11/25/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This would be the 3rd car that I purchased from this dealership/ John Mykins. He was so helpful and friendly to us all three times. The service there is also fast and friendly. I referred this dealer once and I would do it again!!!!!!!!!!!


I have worked in the dealership business myself and I...

5
embryant on 11/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have worked in the dealership business myself and I cannot stand going to buy a new car. I told Shane when we arrived that I new what I wanted for my trade and what I was willing to pay for the car I was buying. I also told him he had one hour as I was not going to haggle back and forth over this. I was in and out in about an hour and a half which to me was great. Shane went out of his way to make sure we were well taken care of and he is a great salesman. I would highly recommend him to my friends.


I had a great experience with Toyota West and Jerry...

5
tanyacomer on 11/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience with Toyota West and Jerry Lambert. Everyone is very friendly, and jerry made sure All my questions were answered.Highly recommend!


In 2007 we purchased a Rav-4 and we just loved it.....and...

5
lindawilson2 on 11/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In 2007 we purchased a Rav-4 and we just loved it.....and the dealership....so we made a return visit when we wanted to trade it in for a Highlander this time. So, we are repeat customers and probably will be again when we need another Toyota.....I sing Toyota's praises to everyone I know and can't beat the customer service. As someone who sells advertising and deals with customers, I appreciate the effort to make the customer happy and have them return over & over. That is a secret that seems to be lost to many companies - most who go out of business. We are happy to see that Toyota West understands this concept....


I gave all 5s rating because they deserve it! i have a...

5
chargal107 on 11/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave all 5s rating because they deserve it! i have a great car buying experience. I honestly thought that CarMax was the best in auto sales until I stepped onto this dealership's lot. Yes I drove almost an hour to come get a deal, but it was worth it! David and Cordell were the best! Continue doing what you do! Cordell is so great! He did the best that he could to get me the best APR. I will tell everyone I know about my good experience with this dealership.Kandisfrom Charlotte, NC


Jerry and Cordell are great to work with - very courteous...

5
dsbeach on 11/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry and Cordell are great to work with - very courteous and professional. Also, the paperwork and cars were ready when we came to pick up, which saved us all time. Love my new Avalon.


As soon as I got out my car I was greeted my a nice non...

5
joshprimm on 11/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As soon as I got out my car I was greeted my a nice non pushy sales person who showed my every truck on the lot. Showed my all the different options and showed my which truck would be best for I needed. He told he the differences in the other competitors and where this is the best truck for the money. I have had the car for about 4 days now and I love the truck. The gas mileage isn't that great but I can tell this truck is quality and should last for years and years


Great Place for a New / Used Toyota vehicle.

5
Tacoma Owner on 11/01/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had business to attend to at my workplace and decided to stop since it was on my way home. We pulled into the customer parking lot and was warmly & friendly greeted by Jose Bonilla. He was great and explained any questions we had, and insisted that we take as much time necessary to shop the vehicles. He was very helpful in helping us pinpoint exactly what we were looking for and didn't try to persuade us out of anything that we said we wanted. Test Driving was fine and the negotiations were quick and didn't require haggling. My wife and I were treated wonderfully and consistently offered refreshments when we were waiting for paperwork or other items to be taking care of during the transaction. Toyota West is the best dealership to buy your new / used Toyota.


We purchased a 2013 Highlander. This is the 3rd vehicle...

5
RMWALKERWALKER on 11/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2013 Highlander. This is the 3rd vehicle we have purchased from Toyota West. Our sales consultant was Jerry Lambert for this sale and the previous sale last year. (the first sales consultant we purchased from was Chris Haverstick who is now the finance manager). This dealership is by far the "BEST DEALERSHIP" we have ever dealt with. We would and have recommended Toyota West to all friends and family. IF YOU WANT THE BEST GO TO "TOYOTA WEST"!!!


Jerry is one of the best car salesman we have ever...

5
vernbv on 10/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry is one of the best car salesman we have ever communicated with. He is the primary reason along with they do what they said they would in getting a car for us like we wanted. Jerry is the best. We have given the ratings because of their performance and the salesman Jerry accurate information given to usVern & Donna Voss


THIS WAS MY FIRST TIME DEALING WITH TOYOTA WEST, THE...

5
EEHILL on 10/27/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

THIS WAS MY FIRST TIME DEALING WITH TOYOTA WEST, THE STAFF WAS VERY FRIENDLY AND HELPFUL. I WAS LOOKING AT A USED TOYOTA TACOMA THAT THEY ADVERTISED IN AUTO TRADER THIS VEHICLE WAS CLEAN AND MET ALL MY EXPECTATIONS. RANDY SALTER AND OTHERS WORKED WITH US TO MEET OUR PRICE IN OUR RANGE. I WOULD RECOMMEND THIS DEALER AND RETURN WHEN IN NEED OF ANOTHER VEHICLE.


We went in to see the the 2014 Toyota Corolla and ended...

5
Smittay on 10/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in to see the the 2014 Toyota Corolla and ended up with such an excellent deal we drove off in the car we wanted. Brandon was very informed even on the redesigned Corolla. We will definitely be back.


Friendly, helpful staff

4.2
June Pharr on 10/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 2.0 Overall Facilities: 5.0

Shane Beck was the reason that I went back to Toyota West, he is very pleasant to work with. This was my second vehicle purchase that Shane helped me with. Both times he was very eager to make sure that I was well taken care of and that I was pleased with the vehicle that I purchased. He never pushed anything other than what I wanted and didn't make me feel like I didn't know what I was doing. I will go back to Toyota West for my next vehicle purchase. Hopefully Shane will still be there. He is an asset to Toyota West!


Everyone we met was friendly, accomodating and very...

4.6
friendlyfred on 10/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Everyone we met was friendly, accomodating and very professional. There was no pressure to buy and noconfrontation whatsoever. Have delt with dealers before that were very aggressive and argumentive. Notso with Randy Salter.


Shane Beck was the reason that I went back to Toyota...

4.8
jpharr on 10/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Shane Beck was the reason that I went back to Toyota West, he is very pleasant to work with. This was my second vehicle purchase that Shane helped me with. Both times he was very eager to make sure that I was well taken care of and that I was pleased with the vehicle that I purchased. He never pushed anything other than what I wanted and didn't make me feel like I didn't know what I was doing. I will go back to Toyota West for my next vehicle purchase. Hopefully Shane will still be there. He is an asset to Toyota West!


I enjoy working with Randy. He was very professional....

5
Pennykale on 10/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoy working with Randy. He was very professional. Todd also was very helpful! I would go again and I am sure I will! I love my Camry.


We have been dealing with Toyota West and Jerry Lambert...

5
jonter on 10/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been dealing with Toyota West and Jerry Lambert for 10 plus years. WE have always had a great experience and have never been pressured to buy. Jerry has sold us our last 4 cars and we have always had a very pleasant experience working with him. He been very trustworthy and we have always been very pleased with the deals we have received from him and the sales staff at Toyota West. I have also been very happy with their service department . Chuck Robertson the manager and Tom Post are most cooperative when servicing our vehicles. We will continue to use and recommend Toyota West to all are friends .John & Terrie Grimes


Because Kent was awesome and we love our truck! He did an...

4.8
jadat101 on 10/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Because Kent was awesome and we love our truck! He did an outstanding job helping us pick what was best for our money. We are satisfied!


We had a great experience at Toyota West with Brandon. ...

5
robroy14 on 10/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience at Toyota West with Brandon. Very knowledgeable about the vehicle we purchased. Never once felt like we were being pushed to purchase. He did a great job helping us weigh through pros and cons of the 2 vehicles we were considering from Toyota and finally settle on the best vehicle for us.They were extremely fair with our trade-in. I showed up pre-approved for a new car loan through a bank with what I consider an extremely good rate. Only to be pleasantly surprised to see that they were able to save me another 1/2 point on my loan.This is the second vehicle we have purchased from Toyota West and with the way we have been treated both times, we will be back!!


2014 Camry

5
Tina on 10/08/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I visited Toyota West for an oil change and inspection on my 1999 Toyota Camry. I figured it would be a 30 minute waiting period. So I strolled to the Show room floor and ask Chris Haverstick if someone could show me the new Camrys. Chris then introduced me to Randy Salter. Randy was very pleasant, professional and demonstrated excellent customer service skills. With Randys assistance, I drove home a 2014 Camry. I thoroughly enjoyed conducting business with Randy Salter and the Toyota West Sales Team.


I visited Toyota West for an oil change and inspection on...

4.8
toverby1965 on 10/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I visited Toyota West for an oil change and inspection on my 1999 Toyota Camry. I figured it would be a 30 minute waiting period. So I strolled to the Show room floor and ask Chris Haverstick if someone could show me the new Camrys. Chris then introduced me to Randy Salter. Randy was very pleasant, professional and demonstrated excellent customer service skills. With Randys assistance, I drove home a 2014 Camry. I thoroughly enjoyed conducting business with Randy Salter and the Toyota West Sales Team.


We were approached with a friendly salesperson. He took...

5
Afschinaman on 10/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were approached with a friendly salesperson. He took his time showing various cars and we didn't feel rushed. We test drove 2 vehicles and felt comfortable. We really liked the Camry Hybrid compared to the regular Camry (which we owned for 7-1/2 yrs). Couldn't get over the difference in the feel, so the hybrid was for us since we do more city driving than highway. Thanks for the great service.


The receptionist had David ready to assist us as soon as...

5
my1115ja on 10/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The receptionist had David ready to assist us as soon as we arrived there. He was very helpful, and everyone we dealt with was very friendly.


Great overall experience

5
WendyH on 10/03/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have dealt with Toyota West for years now. We feel that these guys(Joe Sckipp, Chris Haverstick, and John Mykins) are our friends and that they will give us the best deal possible. They also helped us find exactly what we needed. We will continue to do business with Toyota West because of the quality of the vehicles we've purchased and the friendliness of the employees.


We have dealt with Toyota West for years now. We feel...

5
cbcofstatesville on 10/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have dealt with Toyota West for years now. We feel that these guys(Joe Sckipp, Chris Haverstick, and John Mykins) are our friends and that they will give us the best deal possible. They also helped us find exactly what we needed. We will continue to do business with Toyota West because of the quality of the vehicles we've purchased and the friendliness of the employees.


John Mykins was an awesome salesman. He was very...

5
Kswope on 09/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Mykins was an awesome salesman. He was very professional and at the same time very friendly and personable. We felt like he tried hard to get us a good and fair price. I am very happy with my new Rav!


David Cordona was my salesperson and greeted me with a...

5
DaveGaus on 09/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Cordona was my salesperson and greeted me with a smiling face. He listened carefully and provided answersfor any and all questions I had with confidence. The overall sales experience was not one we have grown to expect from car dealers. In this case, the process from start to finish was enjoyable and without stress.Great job David Cordona & Toyota West!!


My name is Faye Myers and I purchased a new 2013 Toyota,...

5
FayeMyers on 09/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My name is Faye Myers and I purchased a new 2013 Toyota, my daughter Brandy purchased a new 2013 Toyota, and my granddaughter Kaithlyn purchased a 2012 Toyota. It was a great experience for all three of us and we credit our wonderful car salesman, Randy Salter. He made it a nice experience. Usually, buying a car can be a horrific experience and Randy made it a nice experience. He helped us find what we wanted and what we could afford in a car and especially keeping the car payments where we felt comfortable. He and the other gentlemen I worked with in the process were fantastic. They work together as a team, not just one person working individually, but the team effort really came through.I would highly recommend Toyota West to anyone and have already to other folks. Keep up the good job and other folks will come to your location from out of the area simply because they have heard how hard you guys work to help people and you make it look simple!!!!!Randy, Chris, Cordell, Joe, and all the other folks THANK YOU SO MUCH I LOVE MY TOYOTA.


Dealt with my whole family, sold three cars to the family...

5
Kaitnbarber on 09/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealt with my whole family, sold three cars to the family and we LOVE ours. With no problems or complaints. Randy goes ABOVE and BEYOND to assist you with your car and any issues you may have. I feel like anyone could trust Randy with no doubts. Any age group, any gender, any situation. Single parent, high school graduate, whatever the story may be, Randy will work his absolute best to put you in what's right. The team works great as a whole to assist anyone coming through those doors and put them in whatever they are looking for in a car. Also, it was an awesome sign when we pulled up, to see Chris working with repeat customers who recommended the lot. Wherever Randy goes, the family will follow. Thank you Randy for putting up with all of us! It was a fun purchasing month for the three of us. WE LOVE OUR TOYOTAS!


Great Experience!!

5
Dion & Erica Lancaster on 09/20/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you are in the market for a new or pre-owned vehicle look no further than Toyota West in Statesville N.C. My wife and I are new to this area and were in need of a new vehicle. The Sales team and staff made us feel at ease as soon as we pulled up on the lot. We were pleasantly greeted with a smile and a handshake by our sales consultant and the General Manager as well. The whole process from start to finish was one of the best car buying experiences I have had and I was in the Auto Industry for over 13 years. The G.M Todd Harkins is a great asset to this dealership. His straight forward down to Earth approach was a pleasant surprise as was his overall knowledge of the business. Our sales consultant Shane Beck was also down to Earth and his knowledge of the Toyota product is outstanding. Shane also took the time to answer any questions or concerns my wife and I had even though it was late at night. My wife and I ended up purchasing a 2013 Camry LE and we couldn't be any happier. If you are in the market for a new or used car do yourself a favor and come see these guys, even if you aren't in North Carolina, they are worth the drive!! They make the usually stressful car buying experience easy and enjoyable.


If you are in the market for a new or pre-owned vehicle...

5
dionlancaster on 09/20/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are in the market for a new or pre-owned vehicle look no further than Toyota West in Statesville N.C. My wife and I are new to this area and were in need of a new vehicle. The Sales team and staff made us feel at ease as soon as we pulled up on the lot. We were pleasantly greeted with a smile and a handshake by our sales consultant and the General Manager as well. The whole process from start to finish was one of the best car buying experiences I have had and I was in the Auto Industry for over 13 years. The G.M Todd Harkins is a great asset to this dealership. His straight forward down to Earth approach was a pleasant surprise as was his overall knowledge of the business. Our sales consultant Shane Beck was also down to Earth and his knowledge of the Toyota product is outstanding. Shane also took the time to answer any questions or concerns my wife and I had even though it was after normal business hours. My wife and I ended up purchasing a 2013 Camry LeE and we couldn't be any happier. If you are in the market for a new or used car do yourself a favor and come see these guys, even if you aren't in North Carolina, they are worth the drive!! They make the usually stressful car buying experience easy and enjoyable.


JOSE WAS VERY MILD MANNERED AND EASY TO WORK WITH. HE...

5
DIMANTAK on 09/19/2013

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

JOSE WAS VERY MILD MANNERED AND EASY TO WORK WITH. HE APPLIED NO PRESSURE TO PURCHASE. HE WAS VERY POSITIVE ABOUT THE QUALITY AND OPTIONS ON THE CAR WE PURCHASED. TODD HARKINS WAS MOST FRIENDLY AND HELPFUL WITH OUR PURCHASE. BOTH, JOSE AND TODD, WE VERY GOOD AT EXPLAINING OUR OPTIONS FOR THE ACTUAL PURCHASE.


All of the people I dealt with at this dealership were...

5
jlong69 on 09/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All of the people I dealt with at this dealership were very professional. I would strongly recommend this dealership. All transactions went smoothly and salesman was very knowledgeable of the product!


Randy Salter was my salesman. Words can't describe...

5
bnmull03 on 09/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Randy Salter was my salesman. Words can't describe how he went above & beyond to make my deal work. He, Cordell, & Joe were awesome. I went in there alone, as a single mother w/ my 2yr old on my hip & drove off in my gorgeous 2013 Camry LE. I got a great APR, & have already sent my mother & niece to Randy. I would highly recomment Toyota West to anyone looking for a great experience, excellent customer service, a team that will stop at nothing to help you get the car or truck you want. This was my second time trading with them, & I'm sure there will be a third!


Purchased a pre-owned 2012 Toyota Camry. The car looked...

4.3
rtopa on 09/13/2013

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Purchased a pre-owned 2012 Toyota Camry. The car looked great and rode great. Brandon Eggett was our sales person and he was very easy to work with. Once our decision to purchase was made, the transaction went very smoothly with no unexpected events. Brandon ensured that our new car was cleaned and filled with gas prior to delivery. Overall we had a good experience.rt


This is the second car I have purchased at Toyota West...

5
Alllen7 on 09/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second car I have purchased at Toyota West and both times the salesman was Jerry Lambert. Jerry is someone I trust. Also, the service department is outstanding.


Very awesome, friendly place! =) have had family buy cars...

5
Ridingfly on 09/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very awesome, friendly place! =) have had family buy cars from here and they also love them. Shane is very understanding and a joy to work with as is Chris! Will deff be back in the future


This was one of the best car buying experiences I have...

5
Ugagirl85 on 09/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was one of the best car buying experiences I have ever had. The Toyota staff took a no-haggle, fair price approach and made it so easy to get into a new car quickly. I never felt pushed to buy a car - they were willing to find whatever I wanted even if it wasn't on the lot. It truly felt like the #1 goal was to get me into the car that was right for me and that I would be happy with. Russell and Cordell took care of me from the first step I took onto the lot until I drove off in my new RAV4. Russell did an excellent job of explaining all the features on my car before and after the sale - the man knows his cars inside and out! I am thrilled with all the safety upgrades I'm getting as well - more airbag and crash protection, back up camera (love it!) and better aerodynamics and gas mileage. He even took time to connect my iPhone to the built-in bluetooth as well as giving me a lesson on lights, wipers, steering wheel controls, etc. I haven't even needed to refer to the owner's manual! And while Cordell was making the paperwork as painless as possible, Russell filled up my gas tank. Did I mention all the cool extra perks?: free oil changes and tire rotations (3 yrs or 35K miles), free car washes every time I bring the car in for service and my very own Toyota Personal Assistant/Concierge service. Toyota West made buying a new car a pleasure!


I was greeted and treated with respect. All people that ...

5
crcdmw on 09/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was greeted and treated with respect. All people that I talked with were very friendly and very helpful. I bought a new Toyota tundra and was shown all about the truck and the sales person answered all my questions about the truck. This was the best experience I have every had buying a new car. The person in the finance office was very knowledgeable and again answered all my questions. I will recommend this dealership and staff that I dealed with. I live almost two hours away and would come back again for another car if needed. Thanks to all.


We found vehicle on line, pretty much made the dealing...

4.5
mark019 on 09/03/2013

Pricing: 4.0 Overall Experience: 5.0

We found vehicle on line, pretty much made the dealing over the phonegot the price we were wanting and made the trip to Statesville nc picked up vehicle very pleased with dealership and enjoyed workingwith Randy Salter and the finance guy CordellthanksMark


good sale, fast,satisfied so far car is what i want for...

4.8
woodward407 on 09/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

good sale, fast,satisfied so far car is what i want for the mpg sales man did a great job now hope car lives up to the mpg.


Jerry Lambert is great to work with. I have purchased my...

5
oldtip on 08/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry Lambert is great to work with. I have purchased my last several cars from him and he has continually been helpful, professional and fair in all of our dealings.


$18,999

Mileage: 15406

Color: SLATE METALLIC

Transmission: Automatic

Body Style: Sedan

City: Statesville, NC

Contact seller for Engine Type

$32,999

Mileage: 30343

Color: SILVER

Transmission: Automatic

Body Style: Pickup_truck

City: Statesville, NC

Contact seller for Engine Type

$27,999

Mileage: 28581

Color: GRAY

Transmission: Automatic

Body Style: Crossover

City: Statesville, NC

Contact seller for Engine Type

Go to all dealer listings


® 2021 CARSDESK. All Rights Reserved.