Five Star Ford Lincoln

5 Star is 5 Star!

If any of my friends are going to be looking for a Truck or Car, look no further than my new friend Tim Denton! Dude works harder than any car salesman Ive ever seen. I don't want his head to get too bug here, but I did see the 37 salesmen of the months awards at his desk. I believe those were all in a row! Besides that, it was ZERO pressure. We talked before I got there, soon as he saw me, he took me right to the truck, gave me a tour of the truck, then tossed me the keys and told me to take it for a spin. It was really nice doing a test drive by myself so I could drive it the way I drive without worrying about riding with someone I don't know well. To top things off, he had the truck gassed up, threw in some floor mats, and then even knocked some more cash off! I talked to him last night until 10pm, then he was back at the dealership at 6am this morning, and now he is working tomorrow for his clients. I truly believe this guy when he thanked me for my business. Tim just gained a customer and a friend. I highly recommend him and 5 Star Ford Lincoln in Warner Robins.

Awesome Sales Associate

Tim Denton went over and beyond to make my buying experience of a new truck a pleasure. Tim never tried to mislead, are pressure me in anyway. Tim actually went out of his way to make the buy best suited to my accommodations. I will have to say Tim Denton was the most enjoyable and less haggling salesman I have ever dealt with. I can see why he has been the top seller of the month so many times.

Jerry Gray

Jerry Gray offered the best car buying experience I have ever witnessed. His number one goal was to meet our needs. My father in-law who is on a fixed income was in the market for a vehicle. There were no high pressure sales pitch. He showed the care and patience as if he was helping his own relative is the impression he left on us. If you want a great car buying experience and don't want to deal with the shenanigans you can sometimes get from buying a car See Jerry Gray. Great Guy!!!!

ALVIN IN QUICK LANE SERVICE

Alvin was phenomenal! Had me in and out. I had an oil change and all tires replaced. ONLY TOOK 20 MINUTES! INSANE CUSTOMER SERVICE! WAS VERY TRUST WORTHY. SHOWS AND TELLS EXACTLY WHY YOU NEED THE REPAIRS IN DETAIL! LOVE FIVE STAR FORD! THANK YOU!

2010 Escape

Bought my second car from Tim Denton. Highly recommend him if your looking to buy a new or used car. No pressure from him at all. In and out within an hour and half.

Customer Service

Katie does a super job she is a true professional.

Go to Five Star Ford!!

You haven't had your best car buying experience unless you've been to Five Star Ford in Warner Robins, Georgia and let Tim Denton be your salesman!! This was my second time buying from Tim and he made the second one even more easier and enjoyable than the first. Tim will go out of his way to make sure you get what you want and have the bust buying experience you can possibly have.

Excellent experience all the way around

My wife and I were having a hard time finding the kind of deal we wanted on a late model, low mileage minivan, until we ran across a listing with Five Star Ford. They're located almost 4 hours away from us, but I worked with Tim Denton (sales) and Tom Hicks (manager) over the phone, and we quickly came to a tentative deal. There was no run around or hassle -- both of them were very professional and easy to deal with. My wife and I made the drive, loved the van, and had a great buying experience. I can't say enough good things about Tim Denton! Definitely the best car salesman I've ever worked with. I'll definitely reach back out to him next time I need a car!

bought a new 2017 ford fusion!!!

My husband had been surfing the and researching the new 2017 ford fusion and he found one here at Five in Warner Robins, Ga., anyway to make a long story short we test drove it and the young Gentleman Quary assisted us with checking out our new fusion. Quary was a very professional sales man. Tim assisted Quary with the paper work. They were both awesome!!!J. and N. Bloodworth

Very good

This is our 4th vehicle purchased here and always very satisfied with the purchases and the service experience. Highly recommended the dealership sales and service department.

Katie always has the answers.

My 2016 150 is always in good hands. Katie Reynolds is my service advisor and she is great. Always ready to help and assist with questions. Ford did a great job on the truck and a great choice in Katie.

New Car

Five out of five. They did an excellent job of taking care of me from the moment I called to the moment I walked out the door with the keys. Very professional, would recommend again!

Ford f150

Great truck buying experience Tim Denton had trucks waiting outside when I got there i had asked about let me test drove the one I wanted and was out in no time

Great used car buy at 5 Star Ford on Russel

Many thanks to Tim Denton and his assistant Gary on the purchase of a certified owned used Honda Pilot a week ago. My wife had lots of questions and wanted to look/drive several cars. Tim was very helpful. I'd recommend him if your looking to buy NEW or Used.S. MeyersBonaire, GA

2015 GT Mustang

Tim Denton helped my dream car become reality. Quick, easy, and no hassle car buying experience. Couldn't ask for a better customer service.

Purchasing a vehicle

Great experience. Tim was awesome. Got the job done! Thanks Tim for a job well done!

2015 mustang gt

Couldn't have asked for a better car buying experience. In & out within an hour and excellent customer service. Worked with me and didn't push unreasonable prices. Tim Denton is 'the man'.

New Explorer

Tim Denton and the folks at Five Star Ford we're very helpful in getting me into my new 2017 Explorer. Great dealership and a great vehicle. Now I just have to figure out how to use all the features on this thing. It's almost like a computer on wheels. Highly recommended.

Best new car day

I let Tim Denton know what I wanted and he found my 2017 Escape. He was very kind and helpful listening to my story of survival in a rollover accident the day before where my 2011 Escape was totaled and I walked away thanks to airbags and seatbelt.

GREAT SERVICE DEPARTMENT!!!

Would like to commend the Service Department for their excellent service receive on a recent visit. My customer service representative, Nicholas Peters was very helpful and went the extra mile to make sure my concerns were addressed. Technicians Alex Floyd and Billy Hunley were knowledgeable in the repairs completed on my vehicle and proactively addressed concerns which were uncovered during the visit. I would highly recommend the Service Department at Five Star Ford.

Happy Customer

Tim helped me get the vehicle I wanted at the price I needed. The best part was he was not pushy at all. I left the dealership to go eat lunch and think it over and came back and bought my vehicle that same day!

Very upset customer

I am not at all happy with my repairs I came there ten days ago to get work done on our Honda accord mark heard did a full inspection on our car and found safety issues they said the radiator was cracked along with unsafe problems with the tires and they were replacing it but I have only had the radiator ten days since the repair and it's spewing antifreeze all on the engine when we park,we were better off with the old one and I try to call and can't get anyone we were referred by a friend but I'm sad now that we went there that car is how we live I'm scared to move my car cause it might overheat from something that was supposed to be fixed!!

The very best cluster service I've ever experienced!!!!!!!

Jerry Gray and the entire staff at five star ford are the best!!!! Even though I haven't purchased a truck from them yet,they keep me aware of all the deals and saving that I can receive. I'm a contractor and have a busy schedule,but these guys are patient with me in helping me make the right decision on such a major purchase. This is turly a none hassle car buying experience.

I loved doing business with Jerry!!!!

Jerry Gray and the entire Five Star team were excellent in helping me purchase my new 2016 Ford F-150. This was the first vehicle I have purchased in 15 years and was extremely hesitant. I did all of my read watch online and on Autotrader before hand and thanks to their excellent photos and descriptions, I was able to pick out my truck before ever stepping foot on the lot. That is extremely helpful to someone like myself! Then, Jerry and the entire Five Star team were helpful, patient and understanding and worked with me to get me a payment I was comfortable with and an overall price I felt good about. I would definitely recommend Gary Britt, Elvis Randolph and Jerry Gray to help you with your next purchase!

Excellent customer service

Nic Peters was very professional and courteous from the time I made it until the time I left, greeted me with a smile and a hand shake, was very prompt called at the time he said he would call, made sure we were comfortable and answered any questions that I had, as I was a out of town customer his customer service made me feel a lot better.

Good experiences

I have purchased two vehicles here in the past year. Worked with Tim Denton both times. He secured good deals for both my purchases and made the buying experience pleasant.

Good experiences

I've purchased two vehicles here within the past year. Both experiences were pleasant and Tim worked very hard in getting a deal done. I did not have to wait at the dealership for hours, which to me is extremely important.

Great

This purchase was long awaited.Saw the relaunch of the Lincoln continental on line. Got immediate response from five star's Steven Hastedt. He emailed us from time to time with updates on its arrival and called the same day the Lincoln arrived. Mr Hastedt greeted us warmly and even got the car taken off the showroom for a test drive. That's great service and worthy of five stars and the five star name. Thanks again.

Ask for Dominic Turner!!! Honest, friendly, and a deal maker

Drove 250 miles from ATL and the hundreds of Ford Dealerships around me to deal with Dominic. Dominic stayed late past close to help me drive my new F150 home. Very accommodating and helpful. Highly recommended.

Super Salesman ELVIS RANDOLPH

Elvis Randolph is the BEST SALESMAN , He always greets me with a smile and a hug. If I'm looking for a special car or truck, he will find it. Five Star Ford is excellent on everything they do. Satisfaction is Elvis's middle name.

Tim Denton. Five Star Ford

Tim Denton. After I told him what my family needed (not wanted), he had two vehicles lined up and running when I stepped outside. I tested them both and was able to make a sound decision. We negotiated a great price and he has kept in contact after the sale. A true professional and now a friend.

Tim Denton Five Star Ford

Tim Denton. After I told him what my family needed (not wanted), he had two vehicles lined up and running when I stepped outside. I tested them both and was able to make a sound decision. We negotiated a great price and he has kept in contact after the sale. A true professional and now a friend.

Tim Denton, a First Class Salesperson

I had the opportunity to work with Tim Denton on my recent purchase of a Ford Truck. My experience working with Tim was excellent. He was very helpful and knowledgeable, making time (even on a Sunday) to provide me with information and a video of the truck for me to view. I live in Tampa and was buying it remotely. In addition to providing me with an excellent price on the vehicle, he found an even better financing rate than my own credit union offered me. The vehicle was provided in perfect condition. I am highly please with his service!

Tim Denton, a First Class Salesperson

I had the opportunity to work with Tim Denton on my recent purchase of a Ford Truck. My experience working with Tim was excellent. He was very helpful and knowledgeable, making time (even on a Sunday) to provide me with information and a video of the truck for me to view. I live in Tampa and was buying it remotely. In addition to providing me with an excellent price on the vehicle, he found an even better financing rate than my own credit union offered me. The vehicle was provided in perfect condition. I am highly please with his service!

Great service

I enjoyed the friendly service and the comfortable atmosphere. They had a great selection of cars to choose from at reasonable prices. Jerry Gray was an exceptional professional car salesman!

Great Service

I'm almost 21 years old, so this is my first time purchasing any type of vehicle. The service I received from Mr. Jerry Gray is by far the best customer service I've received in any setting I've ever been in. I looked at about 6 different Challengers before I even spoke with Mr. Gray, looking for a car is a very tough process. He didn't pressure me to buy anything, he made sure everything was to my liking, he's also a very humble guy. I'm recommending him to everyone I know & even people I don't know. Great service.

Great Place

Five star lives up to its name. Five stars is what i give it. Jerry Gray was an excellent salesman and provided us with friendly informative great service

Salesman

I normally try to stay away from the "go-to" salesman but from the moment I met Tim Denton, he was my guy. The attention to detail was on display. He wasn't overly aggressive but we took care of business. He truly made my truck purchase seamless. Highly recommended!

Great experience overall.

The customer service that Jerry Gray gave us was excellent from the time we walked through the door and the time we left. He gave us every detail we needed to know about the 2013 Dodge Challenger. He didn't pressure or hassle us to buy anything. It was our decision on what vehicle we wanted to purchase. He provided my son with the vehicle that he has always wanted and the price was great. I'm going to recommend Jerry to all of my friends and associates for all of their car buying needs.

Thank you Calvin Piper for the excellent service!

Calvin is a true professional. I stopped in at Five Star located on Russell Parkway, Warner Robins, looking for accessories for my 2006 Mercury Mountaineer. Calvin was very friendly and helpful. He went above and beyond to help me find the accessories I needed.

Jerry Gray

My experience being alone for the first time buying a car was good. My dealer Jerry Gray made me feel comfortable and showed me everything I needed to know about the new 2017 ford fusion and its feature. I was so excited I couldn't wait to buy it, he was so patience with me when I had so many question. I will recommend my friends and family to visit the ford dealer in Warner Robins and to see Jerry Gray, thank you.

Fantastic, Efficient Experience with FSF and Tim Denton

We arrived at the dealer around 7pm after a tiring day of searching for a vehicle for our large family. Tim Denton raced across the showroom to greet my husband as soon as his feet hit the threshold. He was friendly and patient with our children and went above and beyond to make sure we were satisfied. We got a great vehicle at a very fair price, and he bent over backwards to make sure we were in good shape before leaving the dealership. He had to stay late because of us, although the whole process from start to finish (including test drive) took less than ninety minutes. We are so grateful to have found a great vehicle within our budget and to have had such a pleasant experience.

Tim Denton is the man!

Need a good salesman Tim is your man. We went there looking to buy a certified pre-owned but came away with a brand new ride at an incrediblely low price. AWESOME PLACE OF BUSINESS!!!!

If mama ain't happy ain't nobody happy

I give this rating because Tim Denton is by far the best car salesman in my book. I took my mother to him in search of her a new vehicle. It didn't take us no time and BOOM!, there we are head home in a brand new vehicle. This place is very professional and courteous to there customers.

Five star ford Russell Parkway

Nick Reumaker is very professional in the way he helps you find the right vehicle This makes the second vehicle that we have purchased from Nick Reumaker and we are very satisfied with the way he takes care of you after the sale.

Thanks to Nic Peters and Service Personnel!

Mr. Peters consistently demonstrates outstanding customer service! He adds quality and professionalism to an excellent organization. Thanks for promptly evaluating, ordering, and installing our new part. I am very pleased with your service, and your willingness to schedule a cleaning of our vehicle on such short notice.P.S. The service personnel are friendly, and polite. They always greet you with a smile and are willing to accommodate your every need. Mrs. E. Thomas

Andy stokes

If you need parts for your car give Andy Stokes a call. Andy is very knowledgeable of parts. He works hard to get you the right part at the best price, With over 25 years of experience he will do what it takes to make your buying experience successful.

Thankful for Five Star Service!

I was very concerned about my Ford Edge thinking I was having computer problems plus a little sluggish when I cranked it. Chris assured me they'd check it out from top to bottom to find the problem. I was relieved when he called and said all I needed was a battery. I was also impressed when he told me my tires didn't need rotated due to the front tires having more tread than the rear ones. Nice to know there are dealers that don't take advantage of people and was glad he took the time to explain it to me. Thanks Chris!

Five Stars

I am so pleased with my new Ford Edge. Thank you Five Star Ford Warner Robins and especially a big thanks to Jerry Grey for being so friendly and helpful.

Nikki Service Department

I called 5 star Ford after I had to bust my window out. I was distraught and Nikki answered the phone. She was so extreamly helpful, professional and careing. She answered every single one of my questions. 5 star Ford had made a customer out of me for as long as she's employed there! I am so thankful to her and this company for being there during a stressful time.

Top Notch Warranty/Service Dept

Had problem with speaker on my F-150, service guy Chris took care of my problem, changed my oil, and rotated my tires for me quickly and got me back on the road.

Awesome professionals

I would like to thank Gary, Antonio, and Tay for their help buying our 5th vehicle from fivestar ford. Gary will get the payment you want no doubt. They all have made this another painless buying experience. Fast from start to finish. Looking forward to purchasing another vehicle down the road from our neighborhood ford family. :) Purchased a 2016 ford explorer, awesome ride we love it.

Great experience ever from alabama!!!!

Greatest car buying experience ever!!We drove 6 hours to buy a mustang and they waited on us after closing time.We were in and out in 45 min. and had a trade.Thank you Tim Denton for our exceptional car buying experience. ROLL TIDE!!!! Kevin from bama.lk,.

Sweet Deal!

Thank you Jerry Gray and Five-Star Ford Warner Robins for a sweet deal on our new 2016 F-150!! We found the truck we wanted on-line and drove from Macon to test drive it and ended up driving it home that evening! Mr. Gray was truly a blessing to work with! There was no sales pressure whatsoever. He was very knowledgeable about the MANY features of the truck as he demonstrated each one! We knew our desired monthly payment and Mr. Gray worked with finance to get us where we needed to be. We are VERY HAPPY with our new truck and the buying experience was a pleasure!

Nice time purchasing vehicle

My dealer Jerry Gray at the Five Star Ford dealership was very helpful in my buying a new car. He helped me by demonstrating features of the vehicle and providing all the information I needed to make the right choice of car. I am very satisfied with the customer service I received and my new car!

Went home in a new car

I had a great time buying my new Mustang here at Five Star. My dealer Jerry Gray was very friendly and informative; he helped expedite the purchase by succinctly providing all details, demonstrating key features on the vehicle, and laying out my buying options. I am very pleased with my transaction and the customer service I received at this dealership. Thank you.

Tim Denton and Elvis Randolph

Tim Denton, thanks for taking care of my family. We had a personal need and Tim listened intently. We bought an Explorer and got a great deal on the price. Yes, I'm a returning customer and it felt like I was buying a car from a family member. Thanks, Tim and thanks to Elvis Randolph (long-time friend) for introducing my family to Tim.

Great Day!

Had an awesome experience working with Tim Denton on the purchase of my new Ford Flex. He listened, understood and went right to work finding what I wanted. He kept me informed every step of the way as my new car was delivered and all my extras installed. Thank You Tim! And a big thank you to my awesome service guy Nic Peters for taking such good care of me and introducing me to Tim! You guys rock!!

Great Day!

A big THANK YOU to Tim Denton for listening, understanding and finding what I wanted. I truly appreciated his professionalism, communication and courtesy. Thank you Nic Peters for introducing me to Tim. My Ford Flex is awesome!

Bobby 2534

I was help by a young woman name Nikki she help me out she answered all of my questions about the car that I bought from them she was very helpful

Parts

Scott beers was helpful and knowledgeable he helped get me the right parts for my vehicle in a timely manner he was very polite and very generous I recommend anybody to go to him if they need any knowledge about parts for their ford

Great service, selection, and prices

This is the best Five Star dealership I've ever been too. They have great sales professional, especially Tim Denton who helped me. Wide selection of trims and options on new vehicles and the best prices on them.

Perfect Again!

Elvis Randolph and Tim Denton have treated my family great over the years. We just bought our fifth vehicle from them. Personal and genuine while getting the best deal possible. It's more than a business relationship and we are truly grateful.

Perfect Again!

Elvis Randolph and Tim Denton have treated my family great over the years. We just bought our fifth vehicle from them. Personal and genuine while getting the best deal possible. It's more than a business relationship and we are truly grateful.

Thank You Tim"

This young man is courteous, respectful, patient, and professional. Thank you for helping me locate my new vehicle. It is truly a blessing for our entire family!

Awesome experienceatFive Star Ford Lincoln..

Was treated like a family member with Tim Denton, my experience with him was worth the wait.Got the truck I wanted.First truck I ever bought..thanks Tim for great service..

My first new purchase

Staff was patient polite courteous very informative question my needs desires interest in a vehicle very helpful to fit me with the right purchase the salesman mr. Denton was exceptional in his attitude his presentation and his knowledge of the vehicles in stock I was totally satisfied with my decision and coming to five star.

Great Buying Experience

I found the exact vehicle I was looking for at Five Star Ford and had a great buying experience overall. Tim Denton was my salesman and he did a great job assisting me in the process of purchasing my very first brand new vehicle. I am very happy with my purchase and the service I received at Five Star Ford in Warner Robins, GA.

Great Buying Experience

My wife and I had a great buying experience at Five Star Ford in Warner Robins, Georgia. Tim Denton was very knowledgeable and listened to our needs and wants regarding the vehicle we envisioned purchasing for our family. We were in and out of the dealership with a brand new 2016 Ford F-150 in less time than it takes to watch a movie at the theater. We are very happy with our purchase and would recommend Five Star Ford and our salesman, Tim Denton to anyone looking for a vehicle at a reasonable price.

repair work

excellent customer service....very knowledgeable about the repairs....

Outstanding Parts Department

I have bought several parts from five star ford. Calvin Piper is very knowledgeable and customer service is outstanding

Great Experience!!

I would highly recommend going to Five Star Ford in Warner Robins!! Huge inventory and the staff is great!! Ask for Tim Denton if your looking to buy a new car!!! Awesome salesman!!

Excellent

Thank you for an awesome job well done Charlie Ware.

Review five star ford

Giving s review for five star ford for a job well done and to Charlie Ware

Great Customer Service

I had a great experience at Five Star Ford. My sales associate Tim Denton really was very helpful in both finding a car I liked and making sure I got a good deal. I would definitely do business with these folks again.

Service review

Thank you for the great service Charlie Ware!! It was great meeting you!! My car is running great .

Excellent Customer Service by Leslie Head

Many times the business office employees get overlooked when rating a dealership. We paid off a vehicle recently and applied for refund of remaining life insurance we had taken out on it. During this process, I got the pleasure of dealing with Ms Leslie Head. Ms Head gives OUTSTANDING customer service. If she tells you she will call you back, she does!!! That's unheard of in this day and age but it really means a lot to the customer. Ms Head is an extremely valuable asset to this dealership.

superb

Nic Peters has always taken good care of me. He has even gone above and beyond for me. I had forgotten a favor he was going to do for me and he reminded me of it. What a relief because I was having problems getting the project done and he offered again to swap over another set of rims and tires I have that came off another car his shop had worked on. Besides, they have excellent mechanics and I trust their work.

Tim Denton is the man

Tim Denton Is the man. If you need a Vehicle, see Tim he will make sure get what you want.

GREAT experience at Five Star

Had a great experience at Five Star Ford. Tim Denton was my sales associate and he made sure I got what I wanted. He is hard working and never stops taking care of the customer. I got all the paper work done on a Monday and agreed to pick it up the next day, Tim meet us there at 6;15 that morning the truck was setting outside ready to go. I love my new Ford F150.Richard Lane

Car buying made easy

Had a great experience at Five Star Ford. Tim Denton was my sales associate and he made sure i had a great buying experience. He is hard working and never stops taking care of the customer. Love my new Ford F150

2007 Nissan Frontier

Jerry Gray is the best salesman you got thanks Jerry for all your help

WONDERFUL SALESMAN

I was in search of a Chevrolet Equinox and I knew on of the guys that worked in the service department; he recommended that I speak with Jerry Gray...& I am glad I did! He was very helpful in my search and he was overall friendly to me & my guest. His personality is what makes him stand out. I would indeed recommend anyone going to Five Star Ford in Warner Robins to look him up...I promise you won't be disappointed in his customer service!

100% satisfied

Tim Denton was my sales person and di an exceptional job on getting me the truck I wanted and having everything ready when I got to the dealership. He got me out in just under an hour, he went over the details of my truck and synched my phone.

Service not up to par

I will update this review later as warranted but right now I am disatisfied with service support. Was told clutch needs to be replaced on 2012 fiesta but have to wait 8 weeks for part. Still waiting!. I replaced dead battery on same vehicle only to have warning lights come on along with bad TCM and actuator occur after replacing the battery. While tcm was covered by warranty. I was told the actuator was not and would cost $185. Time and money being spent on my part over quality issues that I shouldn't be having to deal with.

Excellent

Jerry Gray and the team were friendly, and they were very capable of finding the car I wanted at an affordable price. I absolutly recomend their services to anyone in search of a car or truck.

Friendly and clean

The staff at Five Star Ford were all friendly and the facility was well kept. I was able to find the vehicle I wanted, at a price I could afford. I even learned a bit about the salesman that worked with me, Jerry Gray. I thoroughly recommend this dealership to anyone who is looking for a vehicle and does not mind potentially making a new friend in the process.

Great

Jerry & Brandon were great! I have been looking for a suv for a little while so now I finally have the vehicle I want!

Awsome Salesman

Skeeter Hathaway is an awesome salesman. My husband just traded in our Chevy S10(that we purchased from Skeeter at Five Star 2 years ago) for a 2015 Ford Escape. Skeeter was very helpful. I would recommend Skeeter at Five Star Ford to any one looking to purchase a new car.

Great Experience!

Very pleased with my purchase. Christopher Boyd did everything I asked for ahead of coming into dealership and had me in my new purchase quickly and easily. I would definitely do business with them again.

Excellent Car Buying Experience!

I had the most wonderful car buying experience at Five Star; they have an awesome staff of friendly,helpful people! My sales person Nick Rumker exceeded any expectations I had of purchasing a vehicle from a dealership. He went above and beyond what was required to ensure I was happy with my purchase. Thanks again, Nick! I highly recommend Five Star to anyone looking for their next new or used vehicle!

LaVonne Harn

I just experienced excellent customer service at Five Star Ford Warner Robins Ga . The young man (Scott Beers) who helped me was above average in customer service. He guided me in making the most cost effective decision for a person on a fixed income. When I thanked him for being so sweet , he opened his wallett and showed me a picture of his "sweet " little family. He said I made his day & he certainly made mine. YEA Scott. I even called his Manager Tommy Christian & told him .

Back on the road

After reviewing the inventory for Five Star Ford Lincoln on line, one of their Sales Professional contacted me to arrange a test drive. Mr. Martavious West was very courteous and extremely helpful. He made my car buying experience great. It was much better than the usual "high pressure" buying experience. No stress what so ever. I'm really enjoying my 2013 Ford Edge. GREAT CAR for a GREAT DEAL!J Denise

Great Deal On Car-Awesome Salesperson: Jerry Gray

Got a really good deal on a 2009 Toyota Corolla for my son. My sales person, Jerry Gray, went above and beyond with his service. I went the day prior to look at cars. Although I didn't buy anything, Jerry got a sense of what I was looking for, and hit it out the park with the 09 Corolla. He even brought the car to me, because I couldn't make it to the dealership that day. I'd highly recommend visiting 5 Star Ford Lincoln for your next new/used car. Ask for Jerry Gray!!

Great Deal On Used Car...Awesome Saleperson

Got a really good deal on a 2009 Toyota Corolla for my son. My sales person, Jerry Gray, went above and beyond with his service. I went the day prior to look at cars. Although I didn't buy anything, Jerry got a sense of what I was looking for, and hit it out the park with the 09 Corolla. He even brought the car to me, because I couldn't make it to the dealership that day. I'd highly recommend visiting 5 Star Ford Lincoln for your next new/used car. Ask for Jerry Gray!!

Best buying experience ever!

This was the smoothest purchase, I think, in the history of car buying. My sales pro was Owen Haskins, and he was on top of everything from the moment I met him. He helped in every way, made my test drive enjoyable, and showed me that true salesmanship is not dead. I will be buying from here again, even if only to buy from Owen

Great Car...Awesome Salesperson!!

Got a really good deal on 2009 Toyota Corolla for my son. My sales person, Jerry Gray, went above and beyond with his service. I went to the dealership the day prior. Although I didn't buy anything that day, Jerry noted the qualities I was looking for in a used car. He called me the next day, about the 2009 Corolla. I couldn't make it to the dealership, so he brought the car to me. After a short test drive, the deal was done. I'd highly recommend visiting 5 Star Ford Lincoln for your next new/used car. Ask for Jerry Gray!!

Jerry Gray

Worked with Jerry Gray at Five Star Ford. Jerry was friendly courteous and did his best to meet our needs. I usually hate the car buying process but Jerry did his absolute best to make this car buying experience a pleasant one.

Tim Denton at Five Star Ford is the best!

I spoke with Tim before I went to the dealership. When I arrived he had the exact vehicle I was looking for. Not only that, he got if for me at a price I wanted. He went above and beyond to make the whole car buying experience smooth, easy and most important, fast.

Jerry Gray is the best!

Worked with Jerry Gray to purchase a good used car for my daughter. He was very friendly and accommodating. He made a usually frustrating car buying experience an easier one.

Tim Denton is an awesome sales expert!

I was not looking forward to the "usual" car buying experience, but Tim was awesome. My husband and I bought a Ford Fusion AND Ford escape! He is so organized and know just what he is doing. He knew just what we were looking for and we only had to look at one vehicle. The steps in which he did everything, we were in and out before we even knew it. My husband and I love Ford. We traded in our 2007 Fusion that had over 160,000 miles, best car ever. We only did the recommended maintenance and never had any problems with this car.

2016 Ford F-150 Customer review

Five Star Ford on Russell Parkway in Warner Robins, Georgia is absolutely the Best of the Best Everything from viewing their website to driving home in our new 2016 Ford F-150 was perfect. Shane Harris, Sales Consultant Shane spoke with us by phone to discuss our wants and needs. He understood Georges limited capacity for walking etc. would require having a close match in stock for him to come see. Shane found one, sent it and we are now the proud new owners! Thomas Hicks, Sales Manager Tom made our day! He met us on the lot, located the truck and expedited our paperwork in no time at all. After setting everything in motion Tom introduced us to Stephen Hastedt to complete the paperwork. Stephen Hastedt, Sales Professional Stephen was thorough in explaining the details of our purchase and shared cost effective options available for our new truck. George loved having oil changes/tire rotations every 6 mo. or 5,000 miles. Stephen gave us a great 101 to get us familiar with Fords engineering and the step up in the tailgate was icing on the cake! Mike Morgan, Finance Manager Mike made the total package complete. His experience and expertise throughout the financing process was perfect. We genuinely appreciate having the opportunity to work with Fords finest at Five Star Ford on Russell Parkway in Warner Robins, GA. RE: Improvement? Golf Cart for Seniors to enjoy looking longer for their new vehicle. Based on our personal experience we did not need a golf cart. It was as good as it could ever get.

Ford F-150 Customer review

Five Star Ford on Russell Parkway in Warner Robins, Georgia is absolutely the Best of the BestEverything from viewing their website to driving home in our new 2016 Ford F-150 was perfect. Shane Harris, Sales Consultant Shane spoke with us by phone to discuss our wants and needs. He understood Georges limited capacity for walking etc. would require having a close match in stock for him to come see. Shane found one, sent it and we are now the proud new owners!Thomas Hicks, Sales ManagerTom made our day! He met us on the lot, located the truck and expedited our paperwork in no time at all. After setting everything in motion Tom introduced us to Stephen Hastedt to complete the paperwork.Stephen Hastedt, Sales ProfessionalStephen was thorough in explaining the details of our purchase and shared cost effective options available for our new truck. George loved having oil changes/tire rotations every 6 mo. or 5,000 miles. Stephen gave us a great 101 to get us familiar with Fords engineering and the step up in the tailgate was icing on the cake! Mike Morgan, Finance ManagerMike made the total package complete. His experience and expertise throughout the financing process was perfect. We genuinely appreciate having the opportunity to work with Fords finest at Five Star Ford on Russell Parkway in Warner Robins, GA.Sincerely,George & Linda Clark RE: Improvement? Golf Cart for Seniors to enjoy looking longer for their new vehicle. Based on our personal experience we did not need a golf cart. It was as good as it could ever get.

easy and fast.

Took about 2 days to find the vehicle i wanted. The sale process was very smooth, Tim Denton was on top of every thing for me. Will return in the future.

Great buying experience!

Jerry Gray was AWESOME!!! I've never encountered a better salesman in my 15+ years of car buying experience. Jerry was professional, courteous, knowledgeable, and an absolute pleasure to work with. My wife and I have bought several vehicles from Five Star Ford in Warner Robins, and will continue to do so over the years.

Great salesman, great customer service.

Tim Denton is a great salesman. Very pleasant to deal with and got us through the procedures of buying a car with ease.

Painless and Quick

Time and James did not waste any of my most valuable commodity..........time. They had the Lincoln I wanted, and we negotiated the deal quickly, and fairly. Tim Denton has already followed up with me twice to ensure that I am happy with both the car, as well as the overall buying experience at 5 Star.........and I am.

Tim Denton

Going to Five Star Ford my family had just left another dealership and were overly exhausted from being drug around for 7 hours. We were aggravated and ready to say never mind a new car was not worth it. Tim Denton stepped up to the plate to not only deal with our frustrations, questions, concerns, and a unique situation. He was amazing. He did outstanding getting me an amazing car, did not mind or even get phased by fussy toddlers having to sit around or needing a moment to run and get energy out. He made sure we got everything we needed to know and figured out so quick for us. He was patient and the best car salesmen I have ever encountered. We will be using him again when it's time to buy again and I will surely be sending everyone I know his way!

Excellent Service!

Although I purchased my Ford elsewhere, I have been using the Five Star Ford service department since moving here. The service is always prompt and professional and Katie Reynolds has been especially attentive to my needs. I will continue to use their service department.

Great Sevive

Great service. Jerry Gray and Tim Denton were very helpful and professional.

Great Service

Tim and Jerry helped me to find the right car. Even though I was being difficult and kept changing my mind and making them run all over the place, they were both very friendly, helpful, and professional tge whole time. They went above and beyond. Thanks guys!!

Great service

Antonio Hodges is a great salesman, straight forward and no BS. He helped me get a great deal on a great F-150. Would recommend Antonio to anyone looking for great service.

Excelent

I have purchased three vehicles from this dealer in the last 3 years and there is a reason I keep coming back. Tim was great to work with and he put me in what I wanted at the price I wanted. Go see him.

Great service

Great service and Tim Denton went above and beyond his normal sales duties to help me with my purchase. I would recommend Five Star and Tim to anyone.

A salesman lacking BS.

I really liked dealing with Tim Denton. Tim keeps it simple, he'll show you what they have that best matches what you're looking for. Then he lets the vehicle sell itself. If you don't want a model that has all of the bells and whistles on it, he won't try to put you in one that does. He put me into a C-Max Hybrid last month. Very comfortable car with plenty of get up & go when you need it. On the first tank of gas, I got almost 46 mpg in town.

Great Job

Got in touch with Tim Denton. Explained what I needed. It actually was for my son and his wife. He showed me a SUV that I had seen on the web site. Great car, great deal, easy and as painless as possible. Overall a good experience. Highly recommend Tim if you need a great salesman. I had realized I actually had spoken to him a few months before and at that time he was a no pressure kind of guy. I really am glad I managed to get with him on my sons deal. He was great, on both encounters.

For great customer service, go see Tim Denton!

I recently purchased a 2014 Honda Accord, for my daughters 16th birthday, from Tim Denton. He is a very knowledgeable and helpful sales professional! He took his time and answered all of my questions. I would highly recommend TIm and Five Star Ford!

Wonderful Experience buying my Mustang GT

I just bought a Mustang GT and Tim Denton made it so easy. I had a list of demands of what I wanted and Tim met everyone of those demands and kept me within my price range. He went above and beyond to find the vehicle that I wanted. I will definitely go see him again if I need a new vehicle.

Best salesman

Tim denton was by far the best salesman i have dealt with in 25 yrs. Very professional and honest. Yeah hard to believe a car salesman as honest. He worked hard with me on finacing and putting me in a truck i wanted. Only negative was the loan office couldnt get there crap together and had me come back twice to resign papers. But because tim is a good man he gave me a free tank of gas each time i came back.

Tim Denton is the best sales professional!

I recently purchased a 2014 Honda Accord for my daughters 16th birthday. He is a very knowledgeable and helpful sales professional! He took his time and answered all of my questions. I would highly recommend Tim and Five Star Ford!

Tim Denton ... outstanding service before/during/after the s

Refreshing to see someone take pride in their work like Tim does. Straight forward...no BS and great service after the sale. I will buy from him again!

Bad customer service , Empty promises

My experience with this dealer , the first round was with five star Chevrolet they owed me a refund for a rescinded insurance policy it took four months and phone calls Linda Hurd and sales manager Allan Johnson never followed up on promises to settle this matter. I thought I would try again and purchased a truck from five star ford. Again the salesman Jerry Gray was professional , but his supporting cast was rude and not concern with customer satisfaction . I brought my truck in to have the tires changed, and the service lady told me after I told her I had been told to come in the morning , they told me it would be a wait, I told her they told me to come first thing in the morning her reply , I can't help what nobody told you I would have to wait. Then I didn't get the tires I agreed on before the deal , but I can't get anybody to call me back, or answer their calls. I've had the truck 2 days and I had to get a ride back home which is 50 miles away. They never offered a loaner you just wait.

Excellent Service

I brought my truck in to get serviced for the first time. Ken Avera made sure my experience was just as great as when I bought the vehicle. He was polite and respectful. I will come back to Five Star because of Ken Avera and the service department.

Awesome Service

I got new tires put on my car in this dealerships service department! My service advisor Kenneth Avera was excellent!! Awesome customer service, very professional, and a pleasure to work with!

Awesome Service

I had new tires put on my car at this dealership in their service department and Kenneth Avera was my service advisor! He was awesome, very friendly and professional. It was a a pleasure doing business with him!

New Car Purchase Experience

Purchased a new F-150 in April. It was a great experience working with Kenny Harris. He was knowledgable, professional and patient. The process was quick. I appreciate the follow up to ensure we were statisfied. You have earned our repeat business. I highly recommend the sales department!

F-150 purchase at Five Star in Warner Robins

I bought a new F-150 from Jerry Gray at Five Star, Ill have to say it was a very enjoyable experience. I think he knew what I wanted in a truck before I did. I will recommend him as a helpful, caring salesman every chance I get. So far, I really love my truck. Thanks Jerry James Tripp

Easiest buying experience ever

Tim Denton was wonderful to work with when buying my Mustang GT. I was very selective in what I wanted and he went the extra mile to make sure all of my demands were met and kept me within my price range. I will definitely refer anyone looking for car to go see him.

Customer Service

My outside thermostat was stuck and my fuse box door kept falling off. I took my car to Five Star Ford's Service Department, where Nic Peters was very helpful. He was very prompt, courteous and knowledgeable, and was able to fix my issues in just a matter of minutes. I will definitely recommend Nic to family and friends! In addition, Elvis came out to the Service Department to make sure that I was being taken care of. Thanks!

Recent Purchase

Excellent experience across the board. The whole process went quickly and the customer service was top-notch.

Awesome experience!

I went in to look at an explorer for my son and his wife. I ran into Tim and explained what I was looking for and why. They had a really good 2013 explorer that fir their needs and wants. Tim worked the deal, met the budgeted price they were trying to keep it at and wallah, the deal was done! I feel my son got a great SUV at a fair price yea I know there could always be a better deal out there but the dealer HAS to make money, I feel it was a fair deal for them and us, otherwise they're not in business. Tim had to work with mt son from out of town over the phone. Things went great the deal was completed and everyone was happy. Overall a great experience. Tim was honestly awesome to work with, no games, no major issues, answered all our questions overall a great buying experience.

Recent Purchse

Mr. Denton and everyone involved at the dealership provided prime customer service. I had many questions along the way and answers were always prompt and patient. The buying process was expedient and Mr. Denton arrived early on Saturday morning to help me get to work at a decent time. I love my new car and would recommend your dealership to anyone.

Elvis and Tim rock love u guys!!!

Five star is the best Elvis and Tim rock!!!! If your in need of a vehicle go see these guys their the best!!!!! They are good honest people not pushy but VERY helpful

Tim Denton is top notch professional!!

Thank you Tim. I love my explorer. I will recommend to family and friends. Finance department also very friendly and professional!!I will be back to buy again in future!!Thomas Thomlin ROCKS!! Great finance professional! I would recommend to anyone without hesitation. Scott Beers very courteous when ordering my Ford cargo accessories. Thank you so much.

cell phone in sync with Flex

First of all , I LOVE our FLEX, which we bought from Five Star.Service has been great EVERY time we've brought the car in for regular maintenance.Nic Peters has been wonderful in answering our questions & getting us set up with our cell phone connections (on several occasions). I usually ask for him, if I have to take the vehicle in for any reason.

Easiest Buying Experience Ever

I was in the market for a new truck about a year ago. And when I went to Five Star Ford in Warner Robins, I came across Tim Denton. I told him I was just looking at different trucks and do some test drives. And he asked what I was looking for and allowed me to drive 3 trucks that day, with no hassle or push. When I left I thanked him and he got my info. He emailed me and asked if I made a decision, and I replied, that I was going to wait a few months. And he left me alone. Nine months later, I came back to him and he let me drive a few more trucks with no fuss or push. A week later, I bought my truck with the best car buying experience Ive ever had. Thanks

Easy purchase

I was in the market for a new truck about a year ago. And when I went to Five Star Ford in Warner Robins, I came across Tim. I told him I was just looking at different trucks and do some test drives. And he asked what I was looking for and allowed me to drive 3 trucks that day, with no hassle or push. When I left I thanked him and he got my info. He emailed me and asked if I made a decision, and I replied, that I was going to wait a few months. And he left me alone.Nine months later, I came back to him and he let me drive a few more trucks with no fuss or push. A week later, I bought my truck with the best car buying experience Ive ever had. Thanks

Thank you Nick for your assistance with sync.

I sincerely appreciate the kind and helpful service that I always receive at your Service Department when I get my car serviced. Nick makes the SYNC system seem so easy to program. He is always willing to help me when I come in. I choose your Dealership because I like the attention that is given and the excellent service that I always receive. Thank you for your great professionalism. Ms. C.W.

Best Experience Ever!

It was a pleasure working with Tim and Jerry. I really appreciated how they patiently worked with me while I decided on my vehicle of choice. I love my truck and I look forward to doing business in the future. If you go to Five Star Ford, ask for Jerry or Tim.

The overall experience was great.

The sale of my car was awesome. My car was sent to the shop three times to be cleaned before we left with our car.

Quick responsive staff

Mark Heard helped me when my check engine light came on. Landon was the mechanic who ran the diagnostics and reset the code. Mark quickly pulled Landon from the job he was working on to check me on the spot. I was in and out in less than 30 minutes. That is top notch service and a refreshing experience in the automotive service industry. Keep up the great customer service!

Top Notch!!

Fantastic service here. Tim helped me more than I could have hoped for. Excellent prompt service and worked through pricing to help me get EXACTLY what i wanted. THANK YOU!!!

Tim at Five Star Ford

Tim at Five Star Ford was very helpful and i enjoyed working with him to purchase my new F-150. It was the least stress i'd ever been at a dealership and it only took 1.5 hrs to get the deal done!!! I would recommend him to anyone..

Great Job!

Tim at Five Star Ford was very helpful and i enjoyed working with him to purchase my new F-150. It was the least stress i'd ever been at a dealership and it only took 1.5 hrs to get the deal done!!! I would recommend him to anyone..

Easiest sale/trade I've made. Thanks Tim Denton

I'm very busy and hanging around a dealership playing the back and forth game got very old years ago. Tim Denton had an idea that suited me perfectly. The transaction took place via text! He arranged to have my new F150 delivered and trade ins picked up. I never set foot inside the dealership. If you're in the market find Tim.

review

great experience, Shane Harris was great ! I was well satisfied with my overall visit to the dealership.

Excellent Deal superior quality vehicle

Quality F150 crew cab 4X4 found on their web site. Checked availability and Brandon made the vehicle ready for a test drive within 15 min. Vehicle was in showroom condition although it is three years old. Every possible option local trade bought at Five Star new. Brandon took the time to go over all the options, programmed my phone and updated the GPS. Accounting financed through my local bank at an excellent rate. This has been an excellent experience I'll be recommending to anyone needing a vehicle. I hold on to my vehicles for quite awhile but when I'm ready I'll be coming back to Five Star

best experience

Tim Denton was great! He was very kind and patient. He encouraged us to install the car seat and let the whole family of on the test drive to see how everyone liked it including my 5 month old daughter. You will never go wrong with Tim on your side, not to mention he has more employee of the month awards then anyone else who works there! He is great!

Awesome salesman

I made a call early in the am thinking no salesman would be in yet but Shane Harris was and he was a delight to work with, not pushing, straight forward, I would recommend him very highly. We are not a Ford family at all , but we purchased our first Ford for our daughter ( mustang) and she absolutely loves it and it be honest we are impressed with it also. Everyone was very nice and helpful.

Five Star Ford Warner Robins GA

Working with Tim Denton at Five Star Ford of Warner Robins GA was a great experience. I did NOT feel pressured to make a choice or coerced to buy something I was skeptical about. Tim was very patient and answered my questions honestly. I am a very happy customer and will recommend Tim to anyone.

Great service and facility!

Great experience and customer service from a five star team of professionals!! I had a "STRESS FREE" car buying experience and purchased my 3rd Ford SUV from an awesome Ford Sales Professional, Dominic Turner. Thanks for supporting troops Dominic!! Sincerely, Tangela Robinson U.S. Army

Very clean facility!The people were very courteous

My experience was fantastic! I lost my husband last June and I had never bought a car. My husband had always picked out the car and brought it home to me... so I was very anxious !!! Martavious was great!!! He listened to what I wanted in a car then he showed me several cars.Then his face lit up as he checked to see if this car was still there. He showed me the Lincoln MKC. I knew this was the car for me!! Martavious walked me through the financing part. He explained each part so I knew what I was signing! Martavious went through all the features of the car. I love my car!!! I will be back one day to buy another car from Five Star Ford!!!

Great experience!

Very pleasant truck buying experience. I showed up knowing what I wanted and Steve Hastedt went the extra mile to make sure I indeed got what I wanted. He is knowledgeable, professional and very friendly. Not the least bit pushy. The paperwork process was quick and painless. One of the better car-buying experiences I've ever had.

great experience

Best experience n price for used vehicle. I was treated like i was wealthy buying their most expensive car on the lot. Several repairs were completed at their expense n i was given a loaner car - no questions, no hassles. Tim Denton made my first car buying experience in over 15 years a very pleasant one. He is also available for questions once the sale is complete...

Great Experience

I am a repeat customer at this dealership and I feel they really work to put you in the vehicle you want. Our salesman, James Holloway was very knowledgeable about the vehicles we looked at and helped us in making our decision to purchase our new Escape. This is the second vehicle we have had the pleasure of James assisting us with our purchase.

Exceptional

Went to the Five Star Ford Service Department for servicing my 2011 F-150 today (2/20/16). My Service Advisor was Katie Reynolds. I had a truly exceptional service appointment this morning. In and out in 1.5 hours or less, This is why I do business with 5 Star Ford. Great job by Katie and my mechanic.

Excellent Buying Experience

Buying a new vehicle was a great pleasure. My salesman, (Shane Harris) was helpful and very knowledgeable through out the process. Will recommend to friends and family

Satisfied customer!!!

Everything about this dealership is great!! Nic Peters is very friendly! And is very knowledgeable!! I bought a ecoboost mustang from this dealership and I wouldn't go anywhere else!!!!! Am having fun with my toy. Thanks nic, and staff for installing my roush cold air intake!!! Am enjoying this! :)

Awesome service!!!!

Nice Peters is great. He put a cold air intake on my 2015mustang.i recommend this dealership to everyone!!!! Thanks nic Peters and staff at ford!!!!

Horrible Service Dept/Service Manager

To say the least, there Service department is severely lacking. To give you the scoop, I had water damage that my insurance covered that requires the front differential and transmission to be replaced as well as some interior components. My truck was there for over a month and required the company owners executive's involvement to even get it back in that time. When I got my truck back, the seat was not installed correctly, all of the screws were not put back in the console and the engine compartment wasn't detailed even though my insurance paid for it to be done. Immediately, I noticed the transmission was quite right even though it was a brand new transmission direct from Ford. I took it in and was told it was my universal joints which I knew it was not but played along anyway and had them replaced. Problem was not fixed... Now 18 months later, the new transmission is leaking fluid and they say it is not covered by my 3 year unlimited mileage warranty. I call Ford and they said yes it is covered. What is funny is that when the service manager Nic called me back, I called him a m'fr and he got really butt hurt. When Ford called him, he fabricated a story that my truck was used off-road in justifying not covering the warranty. Bottom line is they do not back the workmanship and the quality and timeliness is very very poor! You notice none of their Five Stars on their logo are gold. At least the sky is the limit for improvement because these guys are rock bottom.The good news is there are other reputable Ford service departments in the area and my warrant work is being done... Under Warranty!!

It was great!

My experience at five star has definitely exceeded my expectations! Tim Denton was an awesome with all his knowledge and had the answer to my questions! Thank you Tim and thank you Five Star Ford! I highly recommend buying from Tim Denton and Five Star Ford!

Excellent Customer Service

Tim Denton provided us with the best service when we purchased our new Explorer. He worked hard to get us the vehicle that we wanted for an affordable price. I would recommend Tim to anyone looking to purchase a new or used auto from Five Star Ford.

five star ford is the place to go.

A special thanks for outstanding service to Ken Avena, Darry L Coney, Gwen Baueu. These are the type of employees that make a business stay in business. Also thanks to Mr. Kenny Harris for selling me a great Explorer.

First Car!

Tim Denton and his manager made the buying process remarkable and one I will never forget. They made a process that I assumed would be hard so easy and enjoyable. I thank him so much for the car and the experience. If you are a first time buyer with uncertainty, recommend Tim. He will make sure that you understand everything from start to finish.

Great Service

All our needs were met including prompt notification of when the car was ready. Ken and Gwen were very helpful. Hope to keep the service at 5 star ford going into the future.

Excellent Service

Ken Avera and Tim Denton provided amazing customer service when I was purchasing my truck. They both are very informative about their vehicles and made sure I was taken care of. I will be returning in the future.

First time buying a car from a new car dealer.

This was my first time buying a car from a new car dealer and the staff that worked with me was very professional and patient throughout the process. They did work with me to get me the best deal they could. The sales rep I worked with was Branon Rairden and he did a great job of guiding me through the car buying process.

Best in middle GA

Tim Denton was great salesman. Knew what we wanted, showed us what we were looking for. Best car sale experience I've had. Quick, friendly and happy customer.

Easy Process

Tim Denton delivered on every aspect of the experience! I completed the entire transaction from my desk. They delivered the vehicle to my office! The way car buying should be!

Great service with warranty repair and maintenance

Katie Reynolds did an outstanding job getting my warranty work done and also some regular maintenance on my 2012 F-150 EcoBoost. They did try to get me to do a rear differential flush at 49,000 miles and the owner's manual says it is not due until 150,000 miles. Also another suggested service was an AC/Evap flush. I can't find anywhere in the owners manual that says when this is needed and what I could find on internet was "when needed". Those two services would have cost me around $450.

Thank you!

Today I purchased a new f 150 2015, I was pleasantly surprised that the deal went through as smooth as it did, this is my third attempt at new car purchase! But, my sales professional Ken Harris took control of opportunity present, and Sales Manager Mike Morgan carefully reviewed my situation and went to bat for me. I'm very thankful to them both! My thoughts concerning Ford were not good prior to this sale, but the customer service I received tonight has renewed my spirit! Thank you once again!

Had great experience

Tim Denton did an awesome job taking care of me and getting me in the perfect F-150. I will send all my friends to him!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Patton

Great Experience with Brandon R.

I was very pleased with my car-buying experience. Brandon Rairden went over and beyond to make sure I found the vehicle I was looking for. I saw some vehicles on the website, however they were from a different Five Star Lot. I was able to go over and test drive them from the Watson location. I found my Dodge Journey and drove it back to Russell. Shortly thereafter, I drove it home. There was a discrepancy on the cost between the sticker price and the website. Brandon and his team honored the lower website price, no questions asked. Brandon was professional and courteous. I would definitely recommend him to my friends.

Excellent Customer Service

This place is very nice and has outstanding customer service. She solved one problem and gave me a solution for the other. I was impressed by her professionalism , prompt, and friendly service. Simply put my experience was awesome!

Had a blast

Tim Denton did great! will tell all my friends he made my buying experience awesome!!!!!!!!!!!!!!!!!!!!!!

A good experience at 5 Star Ford

We had a good experience buying a truck from 5 Star Ford. The staff treated us right as soon as we walked in the door. A special mention for Tim Denton. He played a major role in our pleasantly surprised buying experience from beginning to end. He was professional about it and he made sure we were taken care of.

Antonio took great care of us....

From the greeting in the lot through looking at anumber of new cars, Antonio Hodges was a perfect professional sales associate. His suggestion to drive the regular six and the Eco-boost Mustangs to compare was right on and made our decision much easier. The trade-in offer was right on, and the deal flowed smoothly through the paperwork very easily. Thanks for a great car purchase experience.

Awesome experience

Tim Denton greated my wife and I when we were looking at F-150 XLTs. As a pleasant surprise, Tim Quickly set up an XLT and a sport side-by-side and opened all the doors, the hood and even the gas door. Tim went through the features and differences that was very easy to understand. We test drove all three variants of the engines (2.7L, 3.5L, and 5.0L) and he had the next truck ready upon our return. When we decided to negotiate Tim was very professional and never applied any pressure but was prepared for all questions we had. The truck we wanted wasn't available at 5-Star and he immediately started searching for one and found what we wanted near Atlanta. Tim had us a deal within minutes and set up the delivery the following day. He also guided s through the purchase process with Mike at 5-Star who also made the process very pleasant. I've purchased 9 vehicles from dealerships over the years and NEVER have I had such a great experience as I did with Tim and 5-Star. Tim is the Ace of Spades at 5-Star Ford!!!!

Great service

Tim Denton greated my wife and I when we were looking at F-150 XLTs. As a pleasant surprise, Tim Quickly set up an XLT and a sport side-by-side and opened all the doors, the hood and even the gas door. Tim went through the features and differences that was very easy to understand. We test drove all three variants of the engines (2.7L, 3.5L, and 5.0L) and he had the next truck ready upon our return. When we decided to negotiate Tim was very professional and never applied any pressure but was prepared for all questions we had. The truck we wanted wasn't available at 5-Star and he immediately started searching for one and found what we wanted near Atlanta. Tim had us a deal within minutes and set up the delivery the following day. He also guided s through the purchase process with Mike at 5-Star who also made the process very pleasant. I've purchased 9 vehicles from dealerships over the years and NEVER have I had such a great experience as I did with Tim and 5-Star. Tim is the Ace of Spades at 5-Star Ford!!!!

Great Experience!

My experience at five star definitely exceeded my expectations! The process was quick and easy, which lead to me leaving with the vehicle i wanted at the price i wanted to pay. Tim Denton did an outstanding job as my sales associate! he was knowledgable and made the process a lot easier! Definitely recommended!

Friendly and Helpful