First National Fleet & Lease

4.6
Overall Rating

Customer Service: 4.8 Buying Process: 4.7 Quality Of Repair: 4.5 Overall Facilities: 4.5


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Communication lacking

3
Nate on 09/21/2016

Customer Service: 3.0

Let me start by saying that I did not buy a vehicle. That being said I asked a couple very specific questions to multiple sales people none of which could get back to me with an answer and when the car sold nobody let me know about that either.


Marilou

5
Marilou D on 01/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great people, great customer service. Michael Canada and Darian Westbrook were very friendly and helpful from the start to the end. I drove a beautiful sports Nissan Altima home! Than you guys!


Great Service

5
Le P on 01/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ahmed was very knowledgeable and helped us make the process easier. Great service. Will purchase again in the near future.


Outstanding Customer Service

5
Steve D on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The entire process has been outstanding! I have always felt like a priority when contacting any of the team. Kishan, Darian and John have the best customer service skills I have seen and that is coming from a retail manager. Simply Outstanding!


Very Happy Customer

4.7
David T on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Ahmed was incredibly helpful. Found the perfect vehicle for me after I told him what I needed. Went above and beyond. Made the entire process incredibly smooth.


Purchased Vehicle

4.3
Casey R on 01/04/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

The website for First National was very helpful to car shop online. They have alot of vehicles and lots of fair prices. Marcel was helpful and cooperative in accepting my offer and making the deal work.


Steve Julius

5
Sara on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very thorough in selling/buying process. Went over all my options and assisted in my car search.


Nissan Rogue

5
Pam T on 12/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Marcel Trujillo was a super nice guy and got me into a great car without any headaches or hassles. I recommend him to be the best car salesman ever!


Michael Canada

5
Jack Smith on 12/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the start of the whole process Michael Canada was very helpful to me getting into a used truck! I needed one to help transport my client around with more space. I am very happy with the truck and thank Michael for all the proceedings. Thanks a bunch!


Very Helpful

5
Albert and Gayther C on 12/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ahmed has been very helpful. He went above and beyond the call of duty. I recommend that Ahmed receive a bonus. He is a very kind and has excellent people skills.


Seattle Purchase of Used/New Vehicle

4.7
Marie T. on 10/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Our first impression of First National Fleet & Lease, Inc. was reassuring when we received a warm greeting and welcome by Carlos. We explained we had just driven up from eastern Washington and were late due to traffic we encountered in Seattle. We asked to speak to Gokul who had taken my call requesting to come up today and see the car (2015 Hyundai Santa Fe). Carlos escorted us immediately to meet the very congenial Gokul who answered all our questions, took us for a test drive, and made the entire car buying process painless! I would return again to purchase from First National Fleet & Lease, Inc. Thank you guys!


Great Car Purchase Experience

4.7
Jay D on 10/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great car purchase experience without any pressure or hassle. Toby is a great listener and provided all the information accurately.


Very Happy Customer

5
Joelle C on 10/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were not quite ready to buy but Ahmed was really working with us that even though we almost left we were treated respectfully and got a great deal. Thank you!


Bought Car

5
Jeremy M on 10/05/2015

Customer Service: 5.0 Buying Process: 5.0

Marcel was very helpful and straight forward. . . .


Caroline Whittaker

5
Caroline on 10/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

When I first entered the lot, I was met by Steve, a very generous and courteous person. He nicely instructed me on how to park and immediately provided assistance. He make feel comfortable throughout the purchasing and credit process and was very amenable to my needs. He possesses a comfortable and engaging spirit. I would definitely recommend him to my friends. In fact, I have a friend looking to purchase a vehicle. Great customer attention and service.


Ahmed *****

5
Ramon B on 10/05/2015

Customer Service: 5.0 Buying Process: 5.0

We came in today not knowing if we could purchase a car because other places have not been able or willing to work with us but Ahmed really worked hard to make this goal happen. We have a very pleasant experience and would definitely refer Ahmed to anyone looking to buy a car. He really went above and beyond to help his customer achieve that goal.


Call to confirm if you see a car on their website

3.5
Robert B. on 10/04/2015

Customer Service: 4.0 Overall Facilities: 3.0

I drove down to FNFL one day to look at a 08 Hyundai Sonata they said they had in stock on their website. When I arrived however, the car was no where to be found. I was told if there are NO PICTURES OF A CAR ON THEIR WEBSITE, IT LIKEY IS NOT IN STOCK. I wish knew this before I had driven down from Lynnwood, but the salesman was nice about it and showed me a couple of other cars similar to the one I was looking at. He also told me that Sonata's are great cars and that I should look at getting one even though they had none in stock at the time in my price range. So overall, I don't really think FNFL was trying to pull anything, and they seem like decent people to buy a car from, but their internet department certainly needs an overhaul.


Good atmosphere

5
Reid on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Second time in this particular location. The sales staff is very friendly, and the environment is a lot of fun. Dealt with Gokul and Carlos. Would definitely recommend both.


Highly Recommend First National!

4.7
Alonzo B on 09/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I highly recommend First National. From start to end I was treated very politely and my salesman Steve did a excellent job of helping me with my needs.


Great Service!!!

4.7
Alan and Kathryn Lopez on 09/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Marcel was very helpful and informative, he answered our questions thoroughly. The process was smooth and we didn't have to wait very long. We are very happy with our purchase today! We also liked the fact that we didn't have to fill out a bunch of paperwork and spend hours at the dealership. Our overall experience w this dealership was great!


Great customer service and very helpful.

5
Amyl on 09/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gokul was our car salesman and he was very helpful through the car buying process. He is very friendly and we feel like we weren't pressured and got a great deal on our vehicle. Carlos helped us with the paperwork and he was also very helpful and efficient through the process. Thank you!


Marcel Rocks

5
Frank Lawler on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Marcel and crew had me in the right car, right price and payment. Best buying experience I've ever had. Would totally buy from these guys again.


Wonderful Experience

5
Josh Sayan on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

James was a pleasure to do business with from filling out the application and getting a phone call to inviting us to see him. He showed us the car and we immediately got the process started. Now we have a car financed when no one else would help us.


2nd car deal from Mr. Toby

5
A.R. on 09/20/2015

Customer Service: 5.0 Buying Process: 5.0

I was very satisfied with all. Toby and the First National Fleet and Lease store this is my second car I bought from Toby..


fantastic car buying experience

5
Matt Woehrman on 09/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were greeted by carlos and I have nothing to say but wonderful things. He was eager to help and please but not pushy at all. He knew exactly what he was doing. He showed us the vehicle and took us on a test drive. He made the test drive relaxed and comfortable. I would love to buy another vehicle just to experience him again. When we came inside Gokul helped with all the paperwork. Extremely fast and effiecient and with tact. great experience and great place to buy a car.


Toby Easy& Out, Beyond

4.5
TLG on 09/14/2015

Customer Service: 5.0 Buying Process: 4.0

Thank you Toby for great service! It was a great experience! Thank you John for working it out! Thank you Jennifer for making it go smoothly! Thank you! Thank you! Thank you! P/S Thank you Toby for going the extra and beyond services even after the purchase!


Great Service

5
boomcity206 on 09/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They give excellent service. Came with our one year old daughter and they were still very welcoming and keeping us comfortable.The sales men was very helpful and easy going. Helped us with our situation and the outcome was great. Truly consider coming back in the future. Ask for Gokul and Carlos.


Comfortable feeling!

5
Sioux on 09/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

The process of car buying is challenging. Ahmed made our car shopping experience extremely pleasant. We were interested in the Range Rover but did not intend to make a purchase on our first visit. We intended to shop around a bit. Ahmed has a great personality, provided a high quality level of customer service, gained our trust and we felt comfortable with making our purchase on the spot.


Great Experience!

5
Mary Ellen on 09/02/2015

Customer Service: 5.0 Buying Process: 5.0

Ahmed Zeghmi was fantastic. Very low key with an affable personality. He was very knowledgeable about the car we were interested in as well as the whole used car buying experience. He was a pleasure to deal with and I would recommend him to anyone needing a car.


I'll never buy elsewhere!!

5
Ethan S on 09/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Start to finish, this was the best experience I've ever had in purchasing a car. First National Fleet and Lease over achieved in every aspect and truly made me feel hundred percent comfortable about my Ford C-Max Hybrid. Thank you John Yang. I'll never buy elsewhere!


TOBY G.

4
F. Winters on 08/17/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

Toby G. did a great job I felt he was honest in all his car comparisons and advice. Very friendly! No pressure!!


Great Service

5
Celia Green on 08/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Felt comfortable here, are easy finding the right fit. Steve was a great help. Was able to buy a beautiful safe car for my family within a reasonable price. Thank you!


Great Salesperson

4.3
Carlos on 08/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Eric was personable and made sure to get us the deal we came in for.


Thank You Toby

4.3
E Serblin on 08/16/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Very friendly and helpful! Not pushy: Very relaxed nice bathrooms...


Toby No Pressure

4.3
Brook wa on 08/16/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Felt confident and treated awesomely by Toby. I never felt pressured into anything. Though the car pictured online did not accurately portray the color (it had some cosmetic's) Toby worked with me to price the car accordingly. I had a very positive experience!!


Awesome salesman!

5
Ashmaster on 08/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Carlos is the best!!!! Go see him!!!! I love my car; he got me into an suv that fit my budget. He's got a great personality and really made the buying process fun!


Best place to buy a car

5
Myloe Diane on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best place to buy a car. Took me to get all verification stuff needed and took my daughter and I for ice cream.


Happy customer

5
Natasha on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Steve is great. Very friendly and helpful. After going to countless dealerships he helped me find an awesome car and got me approved. Steve gave me tips on boosting my credit score which is bonus and my son thinks he is really cool! Not to mention he has FABULOUS hair! Thanks so much!


James Rocks!

4.7
Bon Jason on 08/12/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

James really worked hard to get us into the right vehicle. He also gave us a lot of good, honest advice. Thank you!


Happy!

5
Sophia Sarvaridya on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in to view a specific car I had seen advertised. Kevin Davis was very honest and researched the car before showing me, he found some problems and warned me not to buy it. He and Steve Julius found another vehicle which met all my need and helped me to afford it. Wonderful Service! I recommend this company!


Great experience in car buying

5
Penelope Justice on 08/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am totally amazed at the car I was able to purchase today. My credit is poor and I was put into a beautiful Sonata with low miles and affordable payments. Manager Heather and Salesman Gani made this possible. The service was above all I have ever had in purchasing a vehicle. I will definitely recommend to my family and friends.


Great service and selection. Blah facilities.

4
Jeremy on 08/10/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

Great service and nice selection of cars. Doesn't look like much from the road and inside is a bit dated. But they more than make up for it in the pricing and selection of gently used cars. Would gladly purchase another car when ready. Ask for Carlos


TOBY WAS AWESOME

5
BKF on 08/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Toby was very welcoming when I first arrived at the dealership. I would highly recommend asking for Toby. He is calm and collective and is highly knowledgeable. I didn't feel pressured into buying or anything you would expect when buying a vehicle.


Toby was a very nice and attentive salesman

5
PH on 08/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was pleasantly surprised with the quality of our buying experience. From the minute we walked in the door, we were treated very respectfully and professionally. The staff were able to get my daughter into her first car and for that I thank Toby Green!! :)


Toby G.

5
T.W. on 08/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toby was very good to us made us feel so happy! My sister got a car from Toby and I came and got one too. Thanks Toby...


TOBY IS A NICE GUY!

5
Y.Y. on 07/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

TOBY IS A NICE GUY WHO HELP'S HIS CUSTOMERS EXCITINGLY,AND KIND AS WELL..


Top seller of the year

5
Patricia Henderson on 07/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

He helped pick the best vehicle to my satisfaction, he had great customer service and a uplifting personality.


Painless Car Purchasing

5
Kay on 07/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great selection of cars. No up sales. Knowledgeable sales people. James is patient, helpful, great sales techniques, fast efficient check out. James is positive and realistic about decision and car buying, willing to negotiate and give extra value.


Steve is the best car salesman, he changed my life

5
Madison D on 07/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

So, I came to First National Fleet and Lease unsure of what I could afford. Steve was able to work me an amazing deal as a first time buyer and I was able to take home the car of my dreams. Not only was he willing to go above and beyond for me but he showed me what true quality customer service is. Thank you! I will recommend my family and friends!


TOBY ROCKS!!

5
LISA,WA on 07/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

TOBY GREEN IS A WONDERFUL AND POLITE SALESPERSON. HE PROVIDED US WITH A VERY EASY AND SIMPLE PROCESS. THANKS TOBY G.


Great experience!

5
Richard Brown on 07/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very Personable. Not pushing at all! Very helpful and straightforward about everything.


Happy Customer!

4.3
Dan B on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Ahmed was friendly, professional and helpful. I would recommend him in the future.


Great Service

5
Sammy L on 07/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Spoke to Marcel over the phone and he was very helpful in answering all my questions and concerns. I am very pleased with his professionalism and his helpfulness. The cars look clean and presentable.


Easy transaction

5
Davis H on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Marcel was very helpful working to find a suitable car in our price range.


Patient, friendly salesman

5
Daniel P on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ahmed was really great! Calm, patient demeanor. He hold our hand through this process and worked with us to find a middle ground on the car we wanted. I feel great about the experience and can absolutely see why Ahmed is so popular online. Thanks!


Super Vee!!!

5
Le Lewis on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recommend Vee to anyone that is looking for a car. He is very personable and willing to help you within your budget. He was honest and direct. Which is rare in the car sales business. Thank you!


Marcel 100%

5
Blake M on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0

Great customer service, got me into the car I wanted with bad credit. Found me a good deal. Really friendly environment.


Russell

5
Sarah J on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Russell worked really hard for us to get the deal we wanted. We are thrilled to have found the van for us and were impressed with Russell's open and honest manner and willingness to work with us. Great salesman! Happy 4th!


Got me exactly what I was looking for!

5
Cher Cano on 07/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

James came recommended to me from family who purchased a vehicle from him before. I told him my situation and what I needed. He helped me come up with the best product for me. I got a small SUV perfect for my growing family at a price I could afford.


Grateful Car Owner

5
Evelyn on 07/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Well I wanted a Jeep Patriot, but I have TERRIBLE credit. And then Greg got me into a Jeep Patriot. Also, he was really friendly to my dog (who comes with me just about everywhere) and that's something that's really important to me. Now, I have a car that works well for me and my dog.


Easy Process

5
Lisak on 07/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very easy process. People who help you treat you with respect and are all very helpful and friendly. They are real people!


Great service!

4.8
DF on 07/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Come in to look what they have, got rejected from 3 banks out of 4. However, Gani Fero is one of the sales in there and He is really helpful. He made me to be able to go home with my dream car. It didn't take a long time, very efficient, honest and helpful. Come and see Gani Fero he would definitely help you out to get what you wanted.


prompt, honest

5
fmcasady on 07/05/2015

Customer Service: 5.0

Prompt response to email inquiry, honest and helpful information Regarding my questions on multiple vehicles listed.


GREAT DEAL FROM GREG AT FIRST NATIONAL

4.3
Darin Wa on 07/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Very attentive,Easy to work with.Got a Great Deal & very happy Thanks Greg & Gani


TOBY THANKS AGAIN!

5
JON H. on 07/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

TOBY WAS GREAT, VERY PROFESSIONAL, UPBEAT, FRIENDLEY AND NOT PUSHY. FANTASTIC EXPERINCE.


Marcel is #1

5
New car feeling on 06/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We came in to work a deal and they had no problem let us take the Camry to are shop to have it looked at. We spent most of are day with Marcel and First National and we got a great car and a awesome deal! Marcel was easy to work with and you should see him for sure!!!


First car buying experience

4.7
50shadesofcam on 06/27/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I have nothing but good things to say they were able to get me a better deal than my bank ever did james really made sure i was well taken care of through the entire deal especially since it was my first time buying a car.


Steve Julius

4.3
Annette Lewis on 06/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Steve was leaving to go home when we pulled up at 8 oclock, he turned around and came in and helped us get into a car. He was great and very helpful. Great customer service!!


Toby is great, car is amazing

4
redengin on 06/23/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

Toby amazed me by updating the car's settings during the test drive. I also saw the dealers work with customers to ensure the best value car for their budget. I've shopped car dealers (including luxury cars) with less competent staff. I can say that the staff at First National Autos is first rate.


trustworthy buying process

4.5
rakesh chakrabarti on 06/22/2015

Customer Service: 5.0 Buying Process: 4.0

Today I was looking for a Car, used one. Marcel from first National, helped me a lot. I was a bit confused as per options, a Nissan Juke , Toyota RAV4 , He provided great support towards showing the car, brought me to a branch dealer ship 25 miles away; Finally we closed the deal with a 2013 Ford Escape. I am happy in the buying process with Juan , finance as well, now waiting for the Car,again ready to run long miles.


just bought a car

5
jasmine on 06/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great prices awesome salesman check out marcel Trujillo if you come in and looking for a car


THANK YOU TOBY

4.8
Michelle B. on 06/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Easy buying experience not as big of a hassle as people make it!


Happy Customer

5
Rick and Trina Little on 06/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Absolute great experience buying two cars today. Customer service was above and beyond. Would recommend friends and family to Ahmed.


Best Car Buying Experience

5
Tom on 06/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quickest most painless car buying experience I've had. James was knowledgeable, approachable and a complete help with ensuring I drove away with what I wanted. Absolutely fantastic! A+


Great Service and Efficient Team!

5
Dina Potter on 06/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

James and his support team were so friendly, efficient and thoughtful in assisting me in the car buying process. I plan on coming back for help in finding my next vehicle and will ask for James! Thank you!


Good Service, Great Salesman and Happy Customer

4.7
JG and KM on 05/29/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I got the privilege to work with Toby Green. He was kind patient and also hard working in regards to his service. There was some minor confusion however, he worked hard at getting us a great deal. We bought a 2009 VW, with under 45000 miles. I would suggest this place to anyone who is wanting a pressure free place.


best place to buy any car from

5
baboucarr on 05/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

any time you go to the dealership ask for ramon he will take care of all your needs


Justin is the BEST!

4.7
New Fan! on 05/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Our salesperson, Justin Martinez, had so much knowledge of cars, in general, and the Acura RDX we purchased from him. He answered every question with detailed information and professional confidence. It was a pleasure to meet and work with Justin! You rock, Justin!


HAPPY CUSTOMER TOBY

5
JON-SEATTLE on 05/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Friendly and easy to work with... Thanks again toby happy customers


Great customer service

5
Driver on 05/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Justin was great to work with. Very friendly staff, quick, and efficient


TOBY GREAT CAR BUYING EXPERIENCE

5
ADAM M. on 05/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly staff, car buying experience was easy. Toby was attentive and helpful the whole way through. I would recommend checking them out if you're shopping for a car.


Exceeded Expectations

4.7
Tim O on 05/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Ahmed was tremendously knowledgeable and helpful. He didn't push anything, but he took the time to to find out what we needed and was able to exceed our expectations.


Thanks Dominick at First National

4.3
Leah Wilson on 04/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I called First National and asked about a rare avenger that was typically hard to find. Dominick looked throughout all their locations and found it and had it brought in for me. He went out of his way to make sure that everything was done in a timely manner. Thanks Dominick!


My First Buying Experience

5
Maribel Castillo Gonzalez on 04/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Greg Leach is a excellent Car Salesman I appreciated his honesty.I would recommend him to everyone I know i'm going to recommend him to all my friends and family


GREAT JOB TOBY

5
MIKE on 04/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

WE HAD A DIFFICULT SITUATION THAT JOHN YANG AND TOBY GREEN WENT ABOVE & BEYOND TO HELP US WITH & AS A RESULT WE BOUGHT A BETTER VEHICLE THAN WE ORIGINALLY PURCHASED.


Dominick made this process quick and easy

3.7
Brian Call on 04/25/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 2.0

This was the easiest car buying experience I have had. It was pretty quick and painless. I knew the car I wanted, they stayed in contact with me and I was in and out pretty quickly. Thank you Dominick!


Dominick and Yonas were awesome!

4.3
Jonathan Ray on 04/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I was referred to this place by a coworker that knew Yonas, the sales manager well. At first glance, this was not much of a place to look at (All the furniture was mismatched, old rickety building, etc.) What I experienced, however was on a whole different playing field. They went above and beyond to make sure that I was welcomed and the whole buying process was seamless. Even though this whole process took a little over a week (due to scheduling conflicts on my end and getting my trades in there). It was very simple and they did their part very fast. I will definitely be coming back here and referring my family and friends to First National Fleet and Lease!


Wonderful service!

4.8
M Alali on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

It's a nice company. I recommend anyone to come here, as they only have good cars...James helped us, he is a good guy and very honest


Thanks Toby

5
JENA on 04/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0

TOBY WAS INCREDABLE!! FELT AT EASE AND COMFORTED THE WHOLE TIME. ITS REFRESHING TO DEAL WITH SOMEONE WHO TREATS YOU WITH GREAT RESPECT & ISN'T PUSHY. I FELT THAT ULTIMATELY MY GETTING WHAT I WANTED WAS HIS PRIORITY EVEN IF HE DIDN'T BENIFIT. THANK YOU TOBY!!


Marcel was a great help!

4.3
C. Owen on 04/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Very easy process, thanks! I will make sure to send anyone looking for used vehicles here.


Thanks to Toby

5
jeanine cuellar on 04/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This has been the easiest and most friendly dealership that I have been to. Customer service is a plus. I love my new car. I will be coming back to this dealer in the future. They work hard to meet your price and help out in any kind of issues that are holding you back. Thanks Toby!!!


GREAT EXPERIENCE

5
Lewis Mangum on 04/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ahmed did a great job letting me test drive multiple cars and is very reasonable.


Easy and great deal on truck!

5
Alejandro Mendez on 04/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dominick really helped us out and stayed late for us! We go a really good deal on a truck and it was easy to finish.


Great Experience

5
Anthony King on 04/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ahmed was extremely helpful, he worked miracles and got me into the car of my dreams. Highly recommended!


Great service

5
belen808 on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve Julius was fast, reliable, and very helpful with the whole buying process. He was focused on helping me leave with a great car that worked best for me and my family.


Helped me when I really needed it

5
AJC on 03/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came into First National unsure that I'd be able to buy a car, but they did everything possible to get me financed. Justin Martinez was my "car guy" and I ended up with a beautiful 2008 Mitsubishi Lancer, excellent sound system, excellent maintenance history, and a real pleasure to drive. Way nicer than I dreamed I'd be able to get. This being my first time buying a car on my own, the process was a little confusing, and in retrospect I might have negotiated the sale price down some, but the finance team worked with their lenders to get me a very low interest rate and low payments with a 3 year deluxe service warranty. The only issue I had was a small hairline crack in the middle of the windshield behind the rear-view mirror. I didn't notice it until my roommate pointed it out to me later that day, so I returned to the dealer Monday morning and Justin called several places and used some connections to get a very low quote for a windshield replacement (I had bought the car as is). I was still a little unhappy that the car had the crack in the first place, and the general manager saw this and offered to pay for the replacement. Now that that's resolved, I have to say I'm extremely happy with the purchase and I'm glad I came into First National. Overall a great experience and I went home with a fantastic car that looks brand new.


THANKS TOBY JUST WHAT WE WERE LOOKING FOR

5
TRAVIS on 03/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

WE GOT EXACTLY WHAT WE WERE LOOKING FOR. TOBY WAS FANTASTIC IN HELPING US FIND A CAR IN OUR PRICE RANGE THAT FIT OUR NEEDS. THERE WAS NO EXCESIVE PRESSURE ON THE UPSELL. ALL IN ALL A VERY PLEASANT EXPERIENCE!


Great experience

4.8
happy customer on 03/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

My wife and I traded in our car to purchase two vehicles and we found them both at First National. James went above and beyond throughout the process and even watched our kids in order for us to test drive the vehicles and even drove one of the vehicles home for us (50 miles). I would recommend this dealer to any family or friends.


Excellent customer service

5
Ryan on 03/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Superior customer service with the ability to make customers happy without being overbearing or pushy. Excellent vehicle selection with service repair if needed. Toby is the one to come see if looking for a vehicle. Thanks!


Excellent no hassle

5
R&MSmith on 03/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If you're looking for a down to earth, friendly and a non-pushy person then Toby is your guy! Clean and well kept cars! I am extremely happy with all services, attentiveness of Toby with my husband and I. Thank you!


GREAT EXPERIENCE!!

4.7
NIKKIC on 03/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We could't have asked for a more hassle-free experience. From the time we got out of our car until we left the dealership in our new one, everything was easy and STRESS FREE! James our saleman even put gas in the tank out of his own pocket! Would highly recommend First National Fleet and Lease!


TOBY AT FIRST NATIONAL FLEET

5
TORRI&CURTIS on 03/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

TOBY WAS AN EXCELLENT CAR SALESMAN! HE TOOK HIS TIME AND DIDN'T PRESSURE US. I WOULD DEFINITELY RECCOMEND HIM TO ANYONE LOOKIING FOR A CAR! WE WILL BE BACK FOR FUTURE CAR DEALS..


Dominick was very helpful and Fast!

5
Kimberly Baird on 03/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dominick knew I was on time constraints because I had to get to work. He worked on my auto loan as fast as he could and got me in and out of there! He was very friendly and helpful throughout the whole process and we were overall very happy with the experience.


Easy Going!!

4.5
Josh Mills on 03/08/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Carlos was very helpful!! when I asked to get two small things done for a car we were purchasing, he got it done right away. overall, a very positive experience.


Great Service!!

5
A Will on 03/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in honestly not expecting much, as my credit is not the best, but Marcel Trujillo helped me from start to finish. He called and told me what he needed me to bring. He explained all of my options and he gave me time to reach my decision. Marcel was great I would recommend him to anyone that is looking to buy a car. There was no pressure and I feel that I have the right vehicle to for my needs and help rebuild my credit.


Great Experience

5
Kathy M on 03/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Steve Julilus was very friendly and easy to work with. This was a good experience for me.


Dominick really worked hard for me!

5
Percy Cornett on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dominick really worked hard to get the best possible deal on the car and with the bank. Just when I thought that I couldn't get this done, he made it work. Thank you Dominick!


GANI IS REALLY AN AWESOME PERSON AND HELPFUL!!

5
GANI on 03/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I searched many car dealers, but First National Fleet and Lease car dealer is a fantastic and has helpful customer services, especially GANI provides us with prompt and knowledgeable service. He worked with us until he missed his lunch time. He helped us in the process and made it easy that he was offering a great price car. I would recommended this car dealer with 5 STARAS review to everyone. If you are ready to own a car in this car dealer, you should contact Gani and ask any question to him. you will get enough answer with confidence and you will get a good deal as well.


Great Service

5
Gain on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just bought the car in First National car dealer. Gani is a great person who supports me to get the good deal. Overall, Gani is very supporting and helpful with his great knowledge and personality. Without his supporting, we can not get what we want. He is an excelent person. I am glad that we met Gain's. My wife and I are happy to know him with this long process.


Toby's the man

4.7
Gabe and Darcy on 03/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Toby went to the mattress to get us a vehicle we loved and a payment we were comfortable with. Brought the initial payment down by 40%!!! He presented three different options of varying comfort and didn't give us any grief when we deliberated for-e-ver. Thanks, fellas! May I suggest some hot coffee or maybe a space heater? Brrrr.


Dominick really helped me out!!

5
Scott Moody on 03/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I walked in on the lot not expecting to buy a car today but Dominick really made me feel welcome! He got me approved for a loan quickly and showed me a car that I never thought that would be possible. He was able to get me more for my trade then I was expecting to make this happen! Overall, I am pleased with what they were able to do for me. Thank you Dominick!


Persistence Pays Off

4.3
Satisified Customer on 03/01/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I came in thinking about buying a used car with some very specific parameters. The staff was willing to listen to my requests, and by the end of the day I walked away with a deal that worked for our family's budget. I was thankful for the patience and persistence of the staff to work with us to create a great deal. We were provided with personalized service and very helpful staff. Thanks for the great deal and the great day!


Dominick really took care of us!!!

5
Amie Hunter on 03/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had been to other dealers that made promises that they weren't able to fulfill so naturally when Dominick called me and said that he was going to be able to get me in a car that I liked without taking me to the cleaners, I didn't really believe him. He wanted to take the time and actually get me approved when no one else wanted to. Even though there were a few hiccups here and there, overall, it was a great experience and now I got into something that I actually like vs. what a dealership wanted me to buy. Thanks Dominick!


Dominick at First National was Awesome!!

5
Cheryl Steiner on 02/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dominick picked me up at home and brought me with him to Seattle! He went out of his way to get me taken care of. Just when I thought I wouldn't be able to get into a nicer newer car, he made it happen!! This dealership is the real deal! Even if you have credit issues, he can help you! They really treat you like family and they do everything that they say they are going to do! Thank you Dominick at First National Fleet & Lease!


Great Service

4.3
Cynthia on 02/28/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Great service. Very kind and helpful. They are very knowledgeable and honest in their sales.


Good no-pressure survice

4.7
alyf on 02/23/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Toby was a great help. He listened to all of our concerns and gave us ample time to think about it, allowed both my mom and I to test drive the car and even agreed to fix the brakes as a condition of sale. The company has a kid-friendly atmsphere, which I appreciate. Toby wasn't pushy at all and was able to answer all of our questions.


Toby Green is GREAT!

5
Ronda & Kevin on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toby was really great to work with. He worked so hard to get us the best price and interest rate possible. Great experience all around. By far the best car salesman and dealership we have worked with. We highly recommend Toby, he's a genuinely honest, easy going guy that will do everything he can to get you the best possible deal!


Becky Matteson

4
a1majorb on 02/21/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I bought this car with a budget and and idea of the vehicle I wanted. I had 2 salesmen, Justin and Greg who worked within my budget. They listened to my needs and expectation and allowed me to test drive the vehicles I was interested in with no high preasure sales tactics. I am really pleased at the customer service these 2 gentlemen provided.


Great service, thanks Toby

5
Brett on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I did a lot of research before I decided to take a look at First National Fleet. I've purchased quite a few vehicles in the past, and this was the easiest one. Toby did a great job working with me on what I needed, even until after they had closed. I highly recommmend Toby and this dealership.


GOOO TEAM!

4.5
HAPPY CUSTOMER on 02/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

I had a great car buying experience! Marcel Trujillo took excellent care of us, making me feel he was on my side and wanted to help. NONE of the back and forth negotiating that take hours. Juan was so Fast in financing with amazing rates! Smiles a plenty and everyone was very attentive and happy to be around. Very smooth and EASY!!!


Toby at First National

5
Msams on 02/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I met Toby through Cars.com, at first i thought I wouldnt like a car sales man, but Toby worked extremely hard for me, he stayed late to work to find the best deals and show me as many options as i wanted. I was a first time buyer and would recommend Toby to any of my friends and family, he was really easy to work with.


TOBY TOBY

5
NETTIE ALVEREZ on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toby gave us EXCELLENT SERVICE!! If you are at all uncomfortable about walking into a car dealership and facing a used car salesman, you need not worry about Toby and First National Fleet & Lease. Toby has a very warming personality and not at all aggressive. He is also very astute and knowledgable about his business and his vehicles and glides you through the financing process with ease. I am not exagerating when I can say that he is the best car salesman I have ever had over the last 40 years of my adult life!


Killer Like Phyllis Diller! Toby is the best.

5
Wendy the Toy Gal on 02/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very happy with my experience here today. I went to another dealer before this and felt a little less than human because of my credit rating. Come to find that my credit wasn't as bad as I thought and I got a good deal, and great monthly payment and an awesome hybrid car. Highly recommend! Tell them Wendy from the toy company sent ya!


Great experience!

5
Beth on 02/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience buying a used Honda Fit from Toby at First National Fleet & Lease. I got a great price and they made me feel like family. Would highly recommend!


TOBY GREEN IS THE MAN

5
Patrick and Sarah Johnson on 01/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We met toby through work and he told me he could help us get into a new car. We had previously spoken to many other car dealers but toby was the only one that really came through. We are first time car buyers and he walked us through everything. We didn't want to settle on something we didn't like so he went above and beyond to help us find something we love. This was an amazing first time experience. We definitely will be back to see toby in the future. All the way from the Bronx! Thank you toby from the Johnson family!!!


LOUSY SERVICE

2.2
DUANE D SPORTS FAN on 01/29/2015

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

ON JANUARY 20TH 2015 I PURCHASED A 99 CHEVY TAHOE WITH THE UNDERSTANDING THAT THEY WOULD REPAIR THE DRIVERS SIDE DOOR MIRROR. AFTER ABOUT 20 CALLS WITH NO CALL BACKS THEY FINALLY SENT SOMEONE TO FIX THE MIRROR. BUT THEY ONLY SENT A PIECE OF GLASS NOING THAT THE WHOLE CENTER SECTION WAS MISSING. THE GLASS PERSON SAID HE COULD NOT INSTALL THE GLASS WITHOUT THE SECTION THAT WAS NOT THERE.I CALLED THE CAR LOT ABOUT 6-7 TIMES WITHOUT A CALL BACK ALL I SEAM TO GET THE IGNORE MODE I AM VERY UN HAPPY WITH THEIR SERVICE I WOULD NOT RECOMMEND THEM TO ANYONE AT THIS TIME THIS WAS THE 128TH & AURORA AVE N IN SEATTLE WA.


Sports Official

4
Wilson Don on 01/27/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Had a good experience. Gregg was competent and helpful.


TOBY G.

4.5
ANTHONY B. on 01/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

TOBY WAS EXTREMELY HELPFUL & GAVE ME EXACTLY WHAT I WAS LOOKING FOR. HE IS ONE OF THE BEST SALESMAN I'VE DEALT WITH.


Excellence servie, great help

4.8
Osasa & Theresa Falesui on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We received excellent help from Darian and Greg, they've helped us out with the process, they were detailed, and everything was up front, the car information to our approval info....it was an experience that we would never forget. We have already talked to our families about First National in Aurora, and my brother and his wife, and my sister are coming to look at the cars here and get a deal going. Darian and Greg are big help and were great from the beginning. We're so bless to have them work on our deal, especially with our situation.....all we can say is EXCELLENT JOB! Even if we didn't get a deal here, we would still recommend this dealer after all that they went through and their kindness. Mr. & Mrs. Falesui


Great Buying Experience

4.5
GoHawks on 01/21/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Walked-in with a specific car in mind. Marcel was very helpful and brought the car up for us to test-drive. Manager checked to see that we were satisfied. No pressure, easy and friendly transaction.


TOBY AT FIRST NATIONAL

5
JOSH FULLER on 01/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

WE SEARCHED MANY CAR LOTS WITH NO LUCK. THE SALESMAN TOBY GREEN WORKED WITH US OVER THE PHONE FOR A WEEK. HE HELPED US IN THE PROCESS MADE IT EASY AND STRESS FREE. I WOULD RECOMMEND THIS CAR LOT TO EVERYONE. IT WAS SIMPLE AND FAST ONCE WEWERE AT THE LOT. TOBY HELPED US WITH OUR BAD CREDIT VERY PLEASANTLY!


Toby is the man to see!!!

5
MelanieKiing on 01/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Over the past few weeks we have dealt with many different people at several different dealerships from Smokey Point to Seattle and by far, Toby Green has surpassed our expectations and renewed our faith in car salesmen. Most salesmen won't even take you seriously until you come down to their location and fill out every piece of paperwork they need. I could tell from my very first phone call to Toby that he was offering us the same kind of great service then, as someone could expect from someone that already knew they had a confirmed sale from. Toby is very knowledgeable and friendly and professional and he really does try to get you the car that you have your heart set on. I never felt pressured or duped at any point in time. And believe me, I've been to places that make me want to walk out the door before I even see what they have for inventory. And something that I really appreciated was that Toby calls you back when he says he's going to call you back. You don't have to wait around and chase him down - he makes you feel important and valued. I would recommend purchasing a car from Toby no matter what dealership he ends up at in the future when we are in need of buying our next vehicle. THANK YOU SO MUCH TOBY for helping me get my car that I love!!!


First National Fleet And Lease

5
SunShine on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just got the car that I wanted I am very happy with the Vehicle. I am very happy with the Sales man that helped me his name is Marcel Trujillo. He is very polite and respectful and JD the Manager was the best as well. The costumer service experience was Fabulous from the General Manager JD to Car Salesman Marcel I would recommend this car company to everybody who is looking for a new car.


Toby is great!

5
LOCKJOCK on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

TOBY IS THE MAN! THANKS BOSS GOOD DEAL ON MY TRADE, AND MY PURCHASE


Straight Forward

5
Ben Wa on 01/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Needed a new to us car w/AWD. Found one at this dealer. They gave a good deal and helped us compare options even at other dealers.


Great Service

5
Igor S on 01/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came to buy a sporty car, I liked the RX-8. Russell made it very easy for me to purchase the car and also got me a warranty with it. I am very happy and would definitely refer my friends and family to him.


Pleasant to work with

5
BMW Britney on 01/11/2015

Customer Service: 5.0 Buying Process: 5.0

Russell was great to work with, trusting with the test drive and allowing a pre purchase inspection performed. Buying process and knowledge of the vehicle were better than expected with dealers with larger lots. Did not use facilities, unaware of their condition as they were not needed. Would recommend.


The Best!!!

5
Cheri Wa on 01/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We came in looking for a second car. And even with our credit not so good, they were able to get us in a very amazing suv, with payments we were looking for. I would totally recommend this dealership. And to add these guys are super nice and totally understanding of any money situation that you may have.


Toby and Russell Way To Go! Michele B. Yakima,Wa

4.8
Michele WA on 01/10/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. Enjoyed the staff and friendly environment. No pressure to buy, but was very helpful in getting me the vehicle I wanted for the right price. Thank you!


THANK'S TOBY

4.7
ROBERT H. on 01/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

TOBY PROVIDED ALL THE RIGHT INFORMATION IN A FRIENDLY COMFORTABLE MANNER. HE WENT OUT OF HIS WAY TO OFFER THE BEST POSSIBLE PRICE AND VALUE.


Good Experience

4.5
Tall Guy & Baby Girl on 01/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

The salesman that helped us was Carlos. We had a great experience and Carlos was both professional and down to earth. The management worked with us to come to a price we both felt comfortable with. We would recommend this dealer to our friends.


Customer review regarding Fleet and Lease

4.8
Bill Neilson and Laureen Nani Kaeo-Neilson on 01/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We have been here three times to get a vehicle and during all three times, we have been well taken cared of. The salesperson's and all whom has been involved with us has done us good. Thank you all at Fleet and Lease for your assistance in putting us in three different vehicles in three years.


Thanks Toby from Mr. Paul C.

4
paul cooper on 01/03/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

I have some serious credit issue due to a recent divorce. First National was able to find a lower interest rate than I was expecting. And for piece of mind I was able to add a 3 year warranty. The price I saw was the price I paid! Thanks again Toby


Greatest buying experience to date

5
Andrew on 01/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The simplest car buying process of all time. I came in, was taken care of , and went on my way with a smile. My 5th mustang and this was hands down the easiest and relaxed buy I've ever had. Marcel Trujillo made sure everything was taken care of before I even got in the door. All I had to do was give him my information over the phone, come in get the keys and be on my way. Super easy. Best buiying experience to date./


Customer Service

4.3
Susan K on 01/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Carlos handled my purchase with courtesy and professionalism. I would definitely recommend him to others.


Great Customer service

0
werk d on 12/30/2014

Great customer service Toby worked his magic for us..i was frustrated and could not get a right deal for days...I would recommend anybody for a used car at this dealership. He made the process easy and enjoyable.


Toby and JD

5
Benjamin on 12/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Awesome guys. Great selection. Got me in the right car. Thanks for all the help.


Great Service!

4.7
Dorothy on 12/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I needed low payments and they found a car to make me happy, met my wants and needs and my payment down to where I want it.


Easy Process

4.7
Paul H on 12/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Carlos was not pushy and made the process simple and easy. Would buy here again.


Happy Customers

5
Doug M on 12/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience for our first car loan and purchase!


Great Service!

5
Dorothy W. on 12/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I needed low payments and Carlos found the perfect vehicle for me. It really made me happy! Made my want, needs, and payments down to where I wanted them.


Smooth Transaction

4.3
Simon M on 12/21/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Greg was very helpful. He made the transaction smooth for me!


Easy Process

4.7
Paul H. on 12/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Carlos was not pushy and made the process simple and easy. Would buy here again. Thanks!!!!


Great Service

5
Jonh and Sandy Mcgonigal on 12/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Carlos, Thank you for making the car buying process a no hassle process. everything went efficiently and fun. Great business!!!


Stoked!

5
Brice on 12/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ahmed was great! Very upfront and helpful. Didn't feel pressured to buy. He was very informative about the vehicle, and made the buying process fun and easy.


Great Service and A Nice Car

5
Gian-Luca M. on 12/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in looking at one car, but Toby showed me something that was not only better, but newer and with less miles. He and the manager dd everything they could to make sure that I drove away in something that would work for me, be dependable, and be within my budget. I was a little stressed about having to finance a car, but they worked so that it was manageable and easy. As a student, I have a budget that I must stick to, and all I had to do was explain what my concerns were and they worked with me. I'm so glad I came here instead of going all the way to Tacoma!


Wonderful Service

5
Shanikka S Jackson on 12/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful service and great experience! I can't say enough good things about First National!


Got the car I wanted!

4.3
Swoodfend on 12/14/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

Vehicle shopping is a sometimes scary experience. Gani and John were very professional and make my experience pleasant. I drove home with the car I wanted.


Decent Used Car Experience

3.5
Ray W on 12/14/2014

Customer Service: 4.0 Buying Process: 3.0

Decent used car experience. Staff was helpful in securing second vehicle after first one was totaled. Would recommend highly if in the market for a vehicle.


Happy Customer

5
Sheryl Bartel on 12/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great car buying experience. Impressed with selection and service. They located various cars for us to test drive and definitely met our expectations.


Excellent service :) !

5
Fam Matz on 12/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

WOW! We are so thankful with Ahmed for his EXCELLENT service. He was really helpful and worked hard to get us a great deal. I would strongly recommend Ahmed as your salesman.


2011 Lincoln

5
Benjamin H on 12/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Helped me with a difficult purchase when I needed it.


Thank's Toby nice car at a great price!

5
Doug Engler on 12/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

First National had the car I wanted and I was able to negotiate a great deal. The process was easy and they got all the paperwork completed quickly. Thank's again!


Outstanding custmer service

5
wanda montgomery on 12/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Carlos was very friendly, and a delightful person to work with. He listen and address all my concerns. He's a great asset to your company.


The place to go for a car!

5
Mike on 12/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Customer service from Greg and his team were beyond helpful and pleasant. While here I never felt pressured and was a comfortable experience. I would recommend to family and friends.


HAPPY CUSTOMER!!

4.7
ERONICA on 11/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

TOBY FOUND EXACTLY WHAT I WAS LOOKING FOR.HE AND JOHN TOOK GREAT CARE OF ME AND WORKED WITH MY BUDGET. WOULD RECOMMEND TO FRIENDS!!


found what we are looking for

4.2
Olympia on 11/23/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

Marcel Trujillo was our sales guy he was helpful and helped get us into a car


Happy Customer

3.7
Adam B on 11/23/2014

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

Ahmed is great sales person. Good car buying experience. Thank you!


Thanks Toby!!ss

4.3
SCOTT NORMORE on 11/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Excellent customer service. Salesman very friendly and worked hard to get us the best deal! Thanks Toby


Wes Was Professional, Courteous, & Genuine

5
Reed L on 11/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in to buy a car after moving from Florida, had a few options in mind, but had no idea which one would be best for me or what I would qualify for. Wes helped me sort through options, explained my finance options, and guided me into a really nice 2009 Lincoln MKS. I have never had such a great experience buying a car, Wes was extremely professional and had a great customer service presence. I would recommend anyone in the Seattle area to come see Wes and First National!


Friendly, knowledgeable and efficient!

4.7
Frieda F on 11/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Ahmed is a very courteous, personable and knowledgeable. He made me feel very comfortable and explained everything right up front. I have purchased many cars over the years (used and new) and I feel like he was honest and really went the extra mile.


Excellent Experience

5
Manuel Rivas on 11/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ahmed did a great job. He explained all about the car and gave us a great deal.


Happy Customer

5
Dana L on 11/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ahmed was very helpful and really knew what he was talking about. Overall, great car buying experience.


Well taken care of

5
Jerry J on 11/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were very well taken care of by all the good folks at First National. We love them!


Love my new car, great customer service!

5
tracy on 11/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very helpful and knowledgeable sales staff. Got a great car at a great price, very satisfied with my car buying experience. Thanks you guys!


Great service!

5
BakerG on 11/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in to buy a used car, I was looking for a good, safe car at a good price. Steve Julius was great, super helpful, answered all my question, walked out, keys in hand the same evening!


Good Experience!

5
Thomas Goulding on 11/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Second time buying a car here and wonderful service. Good friendly staff. Definitely refer friends. Will recommend.. Liked the Krispty Kremes. Thank you.


Great buying experience

4.7
Satisfied customer on 11/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I recently bought a car from a salesman named Anthony Black - a really nice, polite guy. He had a very professional appearance and manner and he took his time to make sure I found the vehicle that I would be happy with. If you are looking for a car at an affordable price minus a lot of sales pressure, this is the place to go. Ask for Anthony - you won't be disappointed.


Great facility, Awesome customer service

5
John on 11/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I didn't think they could help me with my bad credit. I'm pleasantly surprised. Payments a little high but will come down as we progress. That is acceptable to me.


Great servce

5
Rich Moore on 11/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Wes was very good with us and patient and worked out all we needed to drive home in a new car for our family. thank you


great service

5
Shannon on 11/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service! in and out of here quickly....paperwork was completed timely...would recommend this place to anyone looking to get easy approval!!!


Audi A4 Quatro

4.3
Mike M on 11/08/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

Just came in to test drive a nice Audi A4 Quatro, 2002. The car had been well maintained and drove like it too. They gave me a competetive deal I couldn't walk away from! A great experience! I worked with Gani and John who were very pleasant and helpful. Thanks guys!


great service.

4.3
MISICHER S, CHOLYMAY on 11/08/2014

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 5.0

first of all, I would love to say my apprecation to the person that he did the great job very well...name is ANTHONY BLACK, thank you!!!...GOD Bless!


NOVEMBER CAR BUYING EXPERIENCE

4.7
DAWN AND ANDY on 11/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

BOUGHT A CAR TONIGHT FROM CARLOS AND HE WAS AWESOME! IT WAS MEANT TO BE. WE DOWNLOADED THE CARS.COM APP WHEN WE WERE ABOUT A MILE AWAY FROM THEIR DEALERSHIP. WE QUICKLY FOUND A CAR THAT WOULD FIT OUR NEEDS SO WE DROVE STRIAGHT THERE. CARLOS WAS VERY HELPFUL AND QUITE A CHARACTER. HE DID A GREAT JOB, DESPITE ONLY WORKING HERE A MONTH.


best service

5
rashime on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ahmad is a good man sold me a good truck excellent


First National Fleet and Lease

5
Jansi Cruz on 11/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The buying process went smooth. Carlos (sales associate) had the greatest attitude/ customer service that I've experienced in a long time. I will be a returning customer for life!!!


Great Experience

5
Victoria on 11/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ahmed helped us out and was super patient with us! He explained everything and was very clear with all the paper work. Never hesitated to answer any of our questions. He worked with us until we were comfortable with the dealI would recommend the dealership to my friends with out hesitation. The overall experience was great!


Great, Painless Sales Experience!

5
JoshR on 10/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Came in looking for a new car, left with that AND a great overall experience. Ahmed made the process quick, painless, and enjoyable. The car I wanted was at the Lakewood dealership but I was in Seattle. Ahmed promptly made a call and had the car delivered within a couple of hours. I drove it, loved it, got a good deal and better interest rate than I expected and was on my way within about 90 minutes. Come see these guys for a great car buying experience.


First National Fleet & Lease Review

5
Kari Dinuis on 10/25/2014

Customer Service: 5.0 Buying Process: 5.0

Steve was great. Very patient as well with my hectic work schedule. He took the time with me to receive all my information via fax ahead of time. He also sent me the link to the website so I could pick the vehicle ahead of time. I all I had to do when I arrived was test drive the vehicle. Even though Steve no longer does test drives he came with me since I did not no the area. I drove down from Arlington, it made me feel more comfortable having someone go with me. The experience at First National Fleet & Lease was a great one. I will for sure be back. Thank you so much. I appreciate all your help in getting me into my next vehicle. Take care, Kari Dinuis


Wes was extremely professional & Knowledgeable!!!

5
Samantha L on 10/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were searching for a car for our son, he was in an accident two weeks back and we needed something reliable, safe, economical, and affordable. From very first contact Wesley made me feel like we were doing business with a top notch sales staff and dealership. I would reccomend anyone I know to come and see Wes, he knows the industry, finance, and his product!!!


Buying a car at First National Fleet

4
Sean on 10/23/2014

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

The salesman, Wesley, made us a very nice deal on a reasonable starter car. We feel good about our experience and we are pleased with the car so far.


Awesome experience

5
LMay on 10/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ask for James. He went above and beyond to get me into a car that I am totally happy with!!


good experence

5
wesley,thanks for you help on 10/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

good experence, i buy my next car on this dealer........................................................................


First Time Buyer

5
Ryan B on 10/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My name is Ryan, and this is my first time buying a car from a dealership. I have heard a lot of bad things when it comes to first time buyer's, but I was helped by a man named Ahmed Zeghmi, he was very friendly and went out of his way to make sure I left in a new vehicle. I recommend First National for anyone who wants a laid-back environment with no pressure in buying.


Great Experience, Really worked with me.

4.8
Costa on 10/18/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Really helped me out with my situation. Was abe to walk away with a new vehicle. Ahmed did his best with my needs


I had a very good experience purchasing my new car

4
MKH on 10/18/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

I just purchased a 2007 Nissan Murano from First National Fleet and Lease. I am very happy with how quick the approval process was. they worked with me making sure i got the best car for the money. Wesley was great and drove me back in rush hour traffic to drop of my loaner car. Above and beyond!


Keo,chhom

5
west on 10/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

west he did a great job for helping me and my sister refre me here her name sam mey


Mr. John M. Fluke, Jr.

4.8
John M. Fluke, Jr. on 10/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

The buying process was expeditious and orderly. I got what I wanted.


EXCELLENT CUSTOMER SERVICE AND FRIENDLY

3.5
JAYMAN ..SEATTLE on 10/05/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

THEY HAVE A FRIENDLY STAFF. ALLOWED US TO TEST DRIVE WITHOUT ANY PRESSURE.


FIRST NATIONAL THE BEST ABRAHAM HELP ME, GREAT JOB

5
RAUL on 10/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I WENT TO GET A 2005 CADILLAC CHEAP I THOUGHT THAT IT WAS WHAT I COULD GET APPROVED FOR BUT ABRAHAM WENT OFF HIS WAY TO HELP ME I END UP GETTING A 2007 SENTRA SER SPEC V SUPER NICE CAR THANK YOU ABRAHAM AND JD THE MANAGER FIRST NATIONAL ROCKS I WILL HIGHLY RECOMMEND THIS DEALER. THANK YOU. GO SEE ABRAHAM.


$16,480

Mileage: 80887

Color: Other

Transmission: 6-speed Automatic Overdrive

Body Style: SUV

City: Seattle, WA

Engine Type: 1.5L I4

$15,980

Mileage: 56791

Color: Other

Transmission: 6-speed Manual

Body Style: Hatchback

City: Seattle, WA

Engine Type: 1.6L I4 16V GDI DOHC Turbo

Contact seller for price

Mileage: 23935

Color: Other

Transmission: 6-speed Automatic Overdrive

Body Style: Sedan

City: Seattle, WA

Engine Type: 305 hp 3.6L V6 Flex Fuel Vehicle

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