Felix Chevrolet

bought a car !

i love felix chevrolet i got my car the same day felix chevrolet is my second family lovee love love it here will recomend anyone here

Delsin baker

Delsin baker was my service agent ane he did a great job

Awesome dealership

Can't wait to purchase another vehicle from FelixThey treat you like family when you are there.If you're vehicle breaks down they make sure your able to still complete what you need to do in a rental that they pay for.

Crooks and thieves

First of all they are a bunch of shady salesmen. I bought a brand new car with aftermarket rims and the dealer is refusing to give me my originals (what I paid for). So they tell me bring the car in and we're giving you your original rims just return the aftermarket rims. I go head and do that. Fine go head and do that they put on rims from a different model car then mine! They legit screwed me over. Been three months and they still haven't return my calls. They will screw you over any chance they get.

Best place to shop

Thanks for being their! Many Blessings alwaysi will recommend this place to all my friends and family. Because you are so kind very patient and really efficient

The Best

I actually shop for Chevy products because of this well-established, reputable dealer and service center.My 2015 Impala is the second vehicle deal with this dealer. I previously bought a used 2010 Suburban from this dealer. When I went to trade-in on my Impala, I got top value as they had been the exclusive maintenance vendor on my Suburban.The service advisors know be by name and are always accurate in their estimates as well as the time maintenance will take.

Overall Satisfaction Level- excellent

From the time we first arrived, our service consultant, Obdulio Rivera, handled our service visit very professionally. He kept in constant contact, advising us the results of their diagnostic evaluationsof the problems we checked in with. He would text me daily of progress of the service, and recommended a couple of services that were due, according to mileage figures. The service was completed in a timely manner, and I would not hesitate to return for follow-up service visits.Thank you,George HynesDirector of TransportationClougherty Packing Co...dba, Farmer John Meats

Roxanne was so helpful to me I don't have no probl

Roxanne was so helpful to me she was amazing I had no problems I will always bring my car back cast of Roxanne

Great cuatomer service

First visit at felix chevrolet and was satisfied with roxana's great customer service. Really friendly and overall answered our questions. Would definitely recommend her, Thank you for the great service you provided us with.

First service on my 2016 Malibu

Pierre was very helpful and made sure that my service was done quickly and satisfactorily. He also let me know of two recalls on my car and scheduled them on an appropriate date. I was most pleased with his attention he gave to me and made sure that I was out on a timely basis.

Very satisfied!!

I was they for a check up on my 2016 Malibu and as soon as I got there they were really helpful, my car was ready in 40min not bad , there's a waiting room while waiting pretty cool . And the person that help me was mr. Obilio rivera , such a nice person

DELSIN BAKER

Mr. Delsin approached me as soon as my car drove inside. He was Very helpful and i got my car back n a few hrs. He explained everything clearly and exact. Thank you Mr. Delsin. :)

Great Service Still Exist!!

Great service, everytime, I always say good places are busy, but you cant replace quality. New to the dealer and area, but will definitely be returning.

This place is amazing

Danny Rivera was really helpful, good guy too. He was very nice since the beginning and when he turned the car into me it was spotless

Engine check up

Needed an engine computer module. Got a second opinion. Was very pleased that the same diagnosis was the same with another dealership. The price was very fair in comparison with the other dealership. I had the work done at Felix. Thanks ! Felipe Martinez was my advisor.

Car check up

I am very satisfied with the customer service. Felipe was very good and experience with letting me know about my car in advance. The price can be worked on. But overall experience I was very satisfied and happy and they call me and let me know if my car was ready to pick up or not. I was very satisfied with that. I didn't have to go down there until my car was ready. Thanks another happy customer.

Service/maintenance definitely recommend

Roxanna has great customer service. She help me with some issues my 2016 chevy malibu had. Helped resolve the issue as she could I apreciate all her help aswell the managers Jim Ryan. If you guys get service from Chevy I recommend her and Mr.Ryan for any help. Thank you

Great experience, professional service

I went in to look at a new Silverado. I spoke with Daniel Medina on the phone prior to me going to the dealership to ensure they had the vehicle there. He went out to physically find the vehicle and sent a pic to my phone which I appreciated. I took it on a test drive and Daniel answered all my questions about new technology that was in that truck in a polite manner. A couple hours later I drove off in my new truck!

survey

Delsin baker went above and beyond to assist me with my issue kerp up the good work! Ive had the plearsure to meet him twice woth my car problems and both times he helped me with a smile even tho i was a little frustrated with the whole car issue Thank You! TONIA Crowder:-)

Amazing Experience!!!

I am 21 years old and this was my first time buying a car. They were able to get me approved with very limited credit and I was able to drive off in my new 2016 Chevy Malibu for an extremely reasonable rate. The manager even came and assisted me by lowering the price down, even with no credit, since he knew I was a college student at USC that loved the car. My dealer, Bernard Woodhouse, was just as helpful and walked me every step of the way. I recommend that you talk to him!

Sales person

The service we received from Daniel Medina was awesome whatever he promise over the phone is what we received when we arrived to purchased our new car. And by the way the car was sitting front and center waiting for us to pick it up my husband love his new 2016 Chevrolet Cruze.Thank you Daniel for your awesome service we told our friend about the service we received.im sure they will be stopping by.Tyrone and Joann jemison

Great Service and Experience

I wasn't expecting much in my visit to Felix Chevrolet that's until I met with Ernesto Ortega and he helped me get a Brand new 2016 Chevrolet Camaro. Totally recommend this place and Ernesto Ortega he makes things happen. 5 stars.

Great service, very friendly staff

I've taken my car in 3 time because of the same problem and Obdalio Rivera has been extreamly helpful and accommodating. He even arranged a rental car while he figured out what was going on with my car. The whole staff at Felix Chevrolet is awesome. Thank you

Amazing customer service

When I fist called the dealership, I was able to immediately bring my car for service. The specialists specifically Delsin Baker was very knowledgable, informative and friendly. He took care of all the paperwork and explained the benefits that I have for being a loyal Chevrolet customer. I thank his effort for being an excellent representative and his great service.

review

I was pleased with Roxana Jimenez the service writer that wrote up my repairs. However I think it took to long to locate the part and get it down to Felix so the repair could be completed.

Great experience!

I got my best customer experience with Mr Obdulio Rivera the service adviser, he really showed concern for for my needs. So definitely I'll bring my tahoe again for any issue or eschedule maintenance. Thank you Mr Rivera.

Great Service

Roxana Jimenez was great, even though I didn't had an appointment she made sure that my car would be looked at right away. I want to thank her for the attention she provided, I would recommend the dealership to all my friends and relatives.

Excellent Customer Service

Felipe provided a level of customer service I thought was not capable of this location. I had been there a couple years prior and the customer service was a nightmare! The representative in the service department was a customer service nightmare! Due to an emergency and lack of time I decided to try once more, Felipe completely provided me with a whole new outlook of the service level of this location. I would definitely come back should the need arise in the future.

Great service!

My car had a great service the last time i'd come to their service center, meet real people so polite with a ready smile.

always courteous and ready to help.

Most of the employees are very nice and ready to explain something not understood.

Above & Beyond

Pierre Louis went out of his way to make sure I was compensated when my vehicle was not available to me. He is great at his job, funny, patient, and most importantl PROFESSIONAL.

Roxana Jimenez

Above and beyond as always! Roxana takes care of her customers as well as proves her ability to communicate and multi-task. She stays true to her commitments.Thanks Roxana!!!!

double recall

I had 2 cars that had recalls and even with the computers being down, having to wait 4 hours, and only getting one car fixed my service agent Pierre Louis kept me laughing instead of fussing. Thanks Pierre Louis see you soon!

Great Service!!!

Excellent service. However, the costs of repairs are little high, but i really recommend Felix Chevrolet to buy great cars. Also if someone has any question to buy a car i really recommend to Philipe Jordan.Thanks Roxana. ;)

Service department review

Roxana Jimenez was very prompt and helpful she answered all my questions. She worked in the service department. Thank you for being so kind.

Just letting you know what happened

In 2004 my husband bought a 2003 chevy Silverado. Well we find out it had been in an accident before and they fixed the problem by using bondo and they never told us about it, so we tried contacting them about it and they would not comply or return calls. So my advice is take a magnet with you and run it all around the car you may be intrested in to see for yourself if the car had been in any type of accident. Very disappointing.

Delsin Baker -great customer service skills

Service Rep. Delsin Baker has excellent customer service skills however, he is the FIRST and ONLY person that I have had a positive experience with at this dealership in the 2 1/2 years that I have been coming here. The "How Did We Do" rating is for him NOT the dealership as a whole.

Professional Staff

The staff was very smart. They did exactly what they said they would and were composed and very professional. Unlike the Glendale, Ca. Chevrolet location where the customer is last.

Disappointing

Gave the service place 2 stars, just because they are all very friendly and kind. That's the only reason. Went there on Saturday morning cause i thought i had a flat tire, and - didn't get my spare key for the car i bought 4 months ago. I was there for almost 3 hours (!), just to find out that i do have a flat tire, but i need to go and look for a shop to fix it, cause they are not dealing with it (didn't know that before). And - for the spare key, after they took me to Fito, he kindly told me to wait in the lounge room, and he will take care of it. After an hour, i went and asked him how long do i need to wait more. Than, to my surprise, he told me that he did nothing yet, cause he is still waiting for my papers from the dealer. ARE YOU KIDDING ME??? I was sitting there for an hour for nothing! You are still waiting for the papers? It is exactly 10 steps from his office. I could go and bring it if i just knew that he is still waiting for them. How more could i been sitting there hoping he is preparing my key, while he was really did nothing? After i was so upset to hear he did nothing for the last hour, he made a phone call, and they started to make my spare key and remote, but than i needed to wait for another hour. I was so disappointed , so frustrated. I had so much stuff to do in Saturday morning, but i was stuck there for 3 hours, for nothing. They could told me they are not dealing with flat tire the minute i arrived, and - prepare my spare key and remote 4 months ago. That was a huge huge different experience from the one i had when i bought the car at the dealer.

ROXANA is PHENOMENAL

Roxanna Jimenez went above and beyond. I mentioned about a piece rattling in my trunk and without hesitation she picked up the phone and it was FIXED. AMAZINGLY AWESOME

Good Deals from Felix Chevrolet

Went to the dealership with a negative attitude in regard to getting a deal that has been advertised all month. Well, Felix and Mr. Medina came through!!

Great service

Obdulio junior Rivera My service rep was very helpful and explained everything back to me that I said was wrong with my vehicle to ensure he understood my needs.

Great Service

Our sales consultant Rodolfo (Rudy) Luna was outstanding. He wasn't the typical sales person (pushy), just trying to sell a car. He was very professional and pleasant. He actually took the time to explain our buying options. I will definitely come back to Rudy for my next car!

Great experience!

My experience was great! Friendly and professional staff. One concern though... I was told that I would be receiving a call with the status of my vehicle and I never did. I texted and called once before I was able to get a hold of service technician and that was already at 2p.

Great Services

The staff is friendly and are helpful, Felipe Martinez always gives great services and will continue to go for my car needs.

Superior Service Department

Every staff member I encountered was extremely courteous and helpful. I also really appreciate the way the waiting area is set up which allowed me to get some work done while I waited for my car to be serviced.

Great Service

I am very happy with the customer service at Felix Chevrolet. The sales associate was very helpful in making my decision easy. Thanks to everyone there my experience has been excellent.

EXCELLENT VISIT

FROM BEGINNING THE EXCELLENT GREETING TO MY DELIVERY MADE ME FEEL VERY HAPPY THAT I WENT BACK TO CHEVROLET PRODUCT

Great Service and Great Customer Service

Representative at Repair Service Dept assisting me was very helpful and went out of his way reaching out to Manager to drive me over to Car Rental facility Entreprise without delay, as I had an emergency with my son and had to head over hospital. Loved customer service!!!

Awsome

Es un buen dealer. Travajadoros respetosos muy buenos con su ayuda. Fuy a otros dealers y no me gusto tu ayuda .. Le doy muchas grasias a felix dealer por poder ayudarme con mi compra. Y muy agradesido con el presio de mi compa.

My beautiful chevy Malibu 2015

I highly recommend felix Chevrolet to anyone they have the best customer service! And all the stuff are really kind! Plus prices are very reasonable.

Great service

This dealership is the best...got the best deal and the worker are very nice and helpful... I strongly recommend this place... They gave me free water and snacks while I was waiting to get my new car...

Best car buying experience ever!

The people here are very friendly and go above and beyond to help you. Our salesman Fred went the extra 10,000 miles to be sure that we would be approved and for the best possible deal. Willie took care of all our paperwork and was friendly and patient. Ivie is fun to work with and was incredible thorough, making sure that my son was familiar with all the features before leaving.The treatment was great. I've purchased many cars in my life including Mercedes, but the respectful and friendly service at Felix beat them all. Biggest bonus-the car is awesome! In fact, although my son did extensive research before buying the car, it has totally exceeded his expectations. He absolutely loves it! When I'm ready to buy a car for myself, I'll be heading over to Felix.

Great service

I went for a oil change. I don't wait that long and it was on the Fourth of July weekend. I was surprised and happy.

The best customer service ever

I went last Sunday to Felix Chevrolet to check the Chevrolet Traverse. I didn't think i will end up with a new car that day.... I saw outside Rene - the sales man, who assist me through the whole process ,with the best customer service i ever seen. It was great experience . He was very trustworthy , knowledgeable about all the details in the car, and i decided to but the car that day just because of him. The manager ,i think his name was Caesar, was very polite ,with a good manners. He also matched an offer which i got online from another dealer. During the buying process, i met another nice and polite girl , which was explaining everything about OnStar that i have in the car, and an awesome guy, who walk me through the financial issues. I think his name is Jay. He was so nice . I think that this dealership has the best employes you can ask for. If you are thinking of buying any kind of Chevrolet, don't hesitate to come here, you will not regret it. Thank you very much guys. Edna.

New camaro

Very helpful, discreprive, energetic and above all else trustworthy. The helped us out and gave us a reasonable price for the veichle I wanted, next time I need a Chevy I'm for sure coming here. the salesperson that helped me, the manager and the on star lady that helped was very friendly as well.

Chevy experience

I was afforded the best customer service experience. They helped me with all the questions I had towards the vehicle their answer were answer very clearly.

My camaro

I'm so excited about my Camaro... Felix Chevrolet is a great place to purchase a vehicle...Rene treated me like I was family... He helped me get the best deal possible... Ivie and Ashley were very knowledgeable with Onstar. They make you feel like you've been friends for a long time... Laughing and joking and making car buying a fun experience... I love my Camaro...

AWESOME!!!!!

I was at FELIX because I won a contest. But I have loved this place for years not only because I love Chevy but this place has a meaning to me, it brings back memories of me growing up in that neighborhood.

I love felix Chevrolet

The minute I walk inn to the dealership Mr. Roberto Lopez help me and never make me feel like I could buy a car .insted he help me and had a lot of possibilities for me and show me like 5 difrent cars and I love the sonic I bought . Thank you from me and my family ??

Great service

Rudy was a great dealer , he helped me choose my first car and I'm absolutely in love with it Ashley was very helpful as well .

great service, clean facilities

From the moment we arrived to the moment we left the dealership we were completely satisfied with the outstanding customer service Felix Chevrolet offered!

The Best Deal

I was looking for the best deal and I found it at Felix Chevrolet. When I told the salesman what I want he got me just what I want. He didn't try to sale me something I don't want. Like some of the other car dealers did. I forgot to tell him that I want Chevy rims. When I can to get the car it had the rims I want. I was so excited and satisfied.

My new Chevy

I must say that every person who helped with my car purchased was wonderful and very professional. Sal chew and Ivie are amazing. 2 thumbs up

BEST CAR BUYING EXPERIENCE EVER

I got a 2015 Camaro SS from Felix and it was the best car buying experience i have ever had. I feel like every other time I have gone somewhere to look at a car, the salesman would try to make me look at a bunch of cars that I wasn't interested in and would seem reluctant to show me the car that I actually wanted to see. But when I told the guys at Felix that I wanted a Camaro SS, they didn't try to push me into a V-6 or a malibu or anything else, i got there and they had the exact car i wanted parked up and ready for me to test drive. they treated me great the whole way through and I love my car so much. It eats Miatas for breakfast!

Attentive Employees!

From the moment we stepped into the dealership to moment we drove off the car lot with our new car, the employees there were very attentive.

Good experience

Every thing was great good service it took less time than other dealers I've done business with good job Felix Chevrolet and thanks , love the car

Truly amazing dealer

Truly great experience, from sales, service, parts, Onstar, Etc. I have to say i am pretty surpirse how this dealer is set up. Everyone has a friendly face and they are truly your friends when it comes to car shopping or repairs. I am happy to say I've bought my second car from them and it always gets better everytime it's easier as they Help beyond another dealer would.

GREAT SERVICE

Felix is Amazing! Just recently bought my second car from them and they are great! If your looking for great customer service & genuine people to help you Felix is exactly where you need to be!

I Loved my experience here

I enjoyed everything about my experience with Felix Chevrolet. The staff all have great welcoming personalities and the environment was overall very welcoming. It took a while to get everything processed but the fact that all of the staff were so friendly and welcoming made it worth the wait. I am very happy with my new baby (Felix Alaxander Libu, that's my car's name by the way.) But I was overall very satisfied with my experience and if you love great conversation and personalities than this is the place for you! The Manger JB went above and beyond to ensure my satisfaction. Absolutely no complaints from me

Charming Chevrolet

The Employees make you feel special. They make you enjoy the experience of car buying without the worry of money. I was helped by three gentlemen but Ivie was the cherry on top. She was beyond great. Save the best for last. She made me laugh and drive of feeling like a queen.

poor service

Bad service said it would take 2hours for and oil chance it ended up being 4 hours and a half I will not be back for service at this Chevy dealer. I was also told my car was being worked on that it will be done in 30 minutes when to check after 30 minutes was still parked after.what kind of service is that called(poor).

Great

Very respectful very friendly they make me feel like family they are so dedicated to there work and there just amazing and honestly this is a very good dealership

My new Camaro! :)

My experience at Felix Chevrolet was excellent. The entire staff was helpful, friendly, attentive and knowledgeable. They answered all of my questions and explained everything to me. Will definitely recommend friends and family.

Danny R., Ivie, Sal made a great experience.

I was stressed out about buying a car for finance and commitment reasons, but my experience at Felix Chevrolet was smooth and easy to understand: and TRUST. Love them.

great car repair

I came from out of state with a recalled part and zero knowledge of cars. They took my car and repaired the part quickly and the problem was resolved with ease! I would go back again to have Felix Chevrolet service my car.

My New Trax

It was a great experience purchasing my Trax. Everyone that helped me out were very helpful and friendly,they answered all my questions and explained everything to me and made me feel comfortable understanding my purchase and vehicle.i will recommend this place to my family n friends.

new purchase

When I entered the dealership at Felix I instantly knew that I would get a car from there due to the selection of cars. After meeting our sale rep Chew he didn't pressure us at all which is why I chose to purchase a car from the Felix. I worked in sales for over 6 years and I was looking forward to pushy sales people but that wasn't the case. I wasn't pressure into buying nothing I was not satisfied with which made me happy. I highly recommend Felix Chevrolet for the superior customer service.

Great car experience!

Awesome dealership!Friendly customer service, and overall, great environment. Ernesto was pretty cool. Very understandable and helpful. I had a purchased a Jetta before leasing my new Camaro, and I must admit, the upgrade is the best and the people at this dealership are by far way more helpful than those at the Volkswagen dealership.

Beat other dealer's price & I have a sunroof and backup cam

I was ready to purchase from anther dealer in Los Angeles, but decided to give Felix a chance. They beat the other dealer's price, plus I got an unexpected sunroof and backup camera, which was not included in the other dealer's pricing.I grew up and lived in Los Angeles for years, and of course I have heard of Felix Chevrolet. It's an Icon in this city. This is the first vehicle I leased from them. Salesperson Anthony Sanchez was friendly and professional and took a lot of time to make sure I was happy with the Malibu I leased I was also assisted by Yesenia Medrano who was also professional and friendly -- especially in going through the OnStar features. Everyone who I met at the dealership were friendly and professional. Usually choosing a new car is a chore and something that I do not enjoy. But Felix Chevrolet and their team made a very positive experience for me. I never felt pressured. I felt welcomed -- as if I were their most important customer of the day!

I'm very happy with my new car

I'm very happy with my new car you guys really took the time to help me get the car of my dreams great thank you for all customer service and I will come again for my next vehicle I will also let my family members know about you guys thank you

Very courteous and professional

I got then and got treated very good by Sal and Mahali. Mahali directed me to the best cars they had for my budget and Sal was very professional, at the same time made the financing a very pleasant experience. After I had already purchased the car Ivie was very helpful helping setting the OnStar on my Cruze. Over all they've hearned a customer for life

Very Good experience

I went in to purchase my first car and being that I'm 21 I was afraid my process would be hard becauseof my credit. It wasn't hard at all everyone was very friendly and patient with me. I got a great deal and i had a car before I knew it. the three people I talked to the sales person the finance person and the On Star person were very nice and helpful. I would recommended my peers to buying a car from here.

Great Customer Service!

The employees at Felix Chevrolet were a pleasure to work with and made the whole experience as easy as possible. They really worked hard to find the best deal for me. It was a breath of fresh air, especially after a week of back and forth with numerous other dealerships. Anthony and Ivie are the best!

great!

Great service! Got the car we wanted for approximately the price we wanted! Karim was just perfect, had lots of patience, hustled to make the deal happened and made sure we were completely satisfied.

Pleasant Surprise

I have driven by Felix Chevrolet many times but never stopped mostly because I don't live in the area. Usually I am driving to or from the Staples Center and don't have time to stop. Recently I called Felix Chevrolet to check on the availability of a Chevy Volt that my local dealer didn't have. I was surprised that Anthony, the salesman I was put in touch with, was enthusiastic, was willing to work with me and answered every question I had about the car. I have bought many new cars and my buying experience at Felix one of the most pleasant. I would definitely buy another car at Felix Chevrolet.

Great Experience

My experience at Felix Chevrolet was pleasurable, was exceptional and quick, there was no haggling the price was affordable and the salesperson did a great job at making me feel comfortable and at ease with my successful transaction. Thank you and I will recommend Felix Chevrolet to all of my friends that are looking to purchase new or used vehicles.

Excellent

very nice people I would buy a car again there very good service they work with me until the found what I was looking for thanks

Chevrolet Volt purchase

It was a very pleasant no pressure experience. Danny Rivera was very helpful and well informed about the Chevy Volt, the car we purchased. Eric Salgado answered our questions regarding the purchase contract and Patricia Barrueta was very pleasant and efficient when setting up our OnStar system. Thanks to everyone.

Great Expererience

I had a great experience when buying my car. Staff is very friendly and the customer service is incredible. I had such a great experience that i would recommend Felix Chevrolet to my friends.

Good Times

Each time we went to the dealership, everyone was very attentive.. and timely. Anthony Sanchez was very nice, and not pushy at all. It was a comfortable experience. And we love our new Tahoe!

My Felix experience

The car buying experience can be very stressful and I had shopped around a few different dealerships looking for my perfect Silverado. I was pleased when I finally met James at Felix Chevrolet, from the beginning he listened to me and understood what I was looking for. He was very patient and willing to answer all of my questions as well as a complete professional. After I had figured out the truck I wanted I was escorted into the finance office, and I know from past experiences sometimes this can be the most unpleasant part but I was happy to work with Eric, he also was very patient and answered all of my questions and took his time to make sure I understood everything. Lastly it was time to learn about the bells and whistles on the car and I met Danny and Patty. Again both very willing to help and explain the features of the truck. Patty was such fun and a real pleasure to meet. I just want to thank everyone at Felix for the their top notch service. I definitely would recommend purchasing a vehicle here, what a great team!

my NEW cruze

God made it work for me... He sent me to the right people at Felix Chevrolet... They had my back and made it perfect and painless for me... I need a nice and reliable car to get to Church and go to school... Thank you Chew and Sal Zavala...

Great!!

Sale staff was very professional and very helpful. They explained every option of the vehicle with great attention to detail, I will definitely recommend Felix Chevrolet in the future to friends and family.

Great Experience

From the moment I walked into the Dealership, I was greeted with kind, professional people. Dewayne Chew paid great attention to details and made the whole experience rather easy. When it was time to get the paperwork done, Willy Mejia and Pepe Amenero handled in the most efficient manner. Patricia was great with getting the on-star hooked up. I have already referred a few friends to do their shopping at Felix. Thank you to everyone.

Amazing

Super friendly, awesome customer service. I honestly think He should get a bonus or a raise. The onstar representative Ivie is amazing as well. I'm buying my next car here and referring all my friends.

fast and easy

i went in and came out with a 2015 cruze. i was completely satisfied. Anthony was really helpful he made everything hassle free. i would definitely recommend people to this dealer thanks to Anthony.

Aaron T.

I am grateful to Anthony Sanchez and his team for helping me get a new vehicle that I desperately needed. Being a single father it was important to have a reliable car to drive in with my little two year old. Thank you so much for your help!!! I would recommend Anthony and his team if you are facing challenging situations. They will try their best to help you leave satisfied!!

Yey a new car!

Our first brand new car, we are so happy ! Thank you Hector for all your help and patience with us you made our buying experience such a good one. Thanks to everyone who helped us accomplish our goal of owning a new car your time and patience was greatly appreciated. The Sanchez family

Pure exellence!

I am satisfied with the service and my new car. Thanks to Mr. Sanchez for providing good customer service and I am very happy for his help.

Great purchase experience

Karim is world class. The whole experience, from his first call to me, to today's follow up call was nothing short of professional. I'd buy again from him and plan on doing so.Jim

new car

quick, friendly, fair. came in looking to get a camaro and the satff was very friendly and professional. very laid back atmosphere and would recommend to a friend.

Chevy of downtown is the place to go

Great place. Great experience. Would highly recommend this place. The employees are friendly and work hard to make sure you come out with a great deal

Thank you Feliz chevrolet :)

I'm so happy with my chevy. Every body was so friendly at the dealer. They gave a very good deal on my new truck. I will recommend this dealer to my friends and family and to everyone trying to get a new o a used chevy. thank you very much :)

VOLT Lease

Wonderful. Experience!!!!!!! Really friendly people. Izzy was wonderful. Very knowledge about the Volt, especially as a new and different car. Even setting up OnStar was simple and the assistant took me through each step with ease. All the people at the dealer are so friendly,.

Anthony sanchez

Anthony Sanchez really help me a lot. we when over the car that I wanted to get and he honestly he help me to get the car of my dreams I really I appreciated what he did to help me to get my car I will recommend to people and about this dealership and him. Thank you Anthony Sanchez

Everything was excellent

Mahali was one of the best she got the excellent mood to assist costumers and has the best patience and I'm sure she let's all costumer satisfied with their purchase.

Amazing service, amazing prices

Thank you Anthony and Felix Chevrolet family members! You guys made my car shopping experience a great one. Anthony was knowledgeable, kind and patient with me and my tough credit situation!I will sen anyone looking for a car your way!!

Car buying the way it should be!!!

Was in the market for a Chevy Volt and reached out to several dealerships in the area. Was immediately contacted by Felix Chevrolet and guaranteed that they would work with me and put me in exactly the kind of Volt I wanted. My only mistake was not going there first!!! Sometimes car buying can be very stressful but there was nothing intimidating about this experience. Anthony was warm, friendly, honest, and even came in early to make sure I got exactly what I was looking for in a car. In contrast to the other dealerships I visited, Felix Chevrolet was by far the best in every facet!!! I have already recommended 3 of my friends to the dealership and judging the response so far to my new Volt I will be referring more!!! Thanks Felix!!!!

Best car buying experience!

Daniel Medina was very friendly and explained everything thoroughly. When it came time to sign the contract there weren't any surprises, the number matched up with the math I had done on my own beforehand. The price was negotiated over email and a few phone calls and they kept their word when I arrived. Very pleased with the ease of the whole process, much different from a lot of dealerships. Would recommend to anyone looking to buy.

I love my spark!

Oscar had a lot of patience with me in choosing my first new car and helped me out so much!! Thank you Felix dealership for the outstanding service!

Great experience

Had a good time learning about my 2015 SS CAMARO. I purchased a 2013 automatic although the car is essentially the same vehicle I feel in love with this stick shift. My customer service rep. Had me at the test drive. They helped me with financing paid off my 2013 big boost in credit. Come see Felix Chevy for your next car. Highly recommended

bad service department

I buy a 2007 Chevy Tahoe and everything was great until I went to go get serviced bad experience, I never went back there.

Amazing Car buying Experience

Last June I was looking to trade in my 2011 camaro V6 RS for a SS I went down to FELIX CHEVROLET because it was the closest dealer to my house, as I arrived sales rep Rene approached me, very friendly, helpful and knew quite a lot about cars. I came home that day with a 2013 Camaro SS 1LE. By far the best car buying experience I've had. The customer service reps Ivie & Bibi are amazing in fixing any problems i have as if they were their own. I have recommended 5 relatives and friends to the same sales rep Rene and all have came home with brand new cars and great customer satisfaction. RENE, IVIE & BIBI will make your car buying experience memorable.

Satisfied

I want to thank sal zavala for helping me out trading the camaro to get my new 2014 Chevy cruz and I wanna thanks for ivie as well for the great customer service.

My first brand new car

Thanks to Danny Rivera for his patients on getting me the right camaro I wanted. Ivie Mendoza for helping me with OnStar Remotelink. Best dealership!

Friendly, patient and professional people selling great cars

We wanted a cheVrOLeT and Fred, Ivie and Abraham worked perfectly together to make it happen in a funny but professional way. The Volt is somewhat special but at the end we got all informations we needed. Again, the most appreciation is how the team worked together contributing with their great individual expertises.

Upgraded

I went to service my 2013 cruze and left with a 2015 equinox, the staff at Felix are really great people I will recommend this place to everybody.

Awesome people, great service.

One of my best dealer experience I've ever had. I didn't think it would be possible to have such an amazing relationship with all the employees here and the the dealer itself. From step one to the finish land everyone was a blast, all considerations were taken to provide me the best pricing on my new camaro.

Purchased my 1st NEW CAR EVER and it was the BEST EXPERIENCE

Purchased my 1st NEW CAR EVER and it was the BEST EXPERIENCE EVER!!!!!!!!!!!!!! I cannot have asked for a better dealer than Anthony Sanchez, Eric Salgado, Ivie Mendoza and Chris Gonzalez!!!! They really ensured that I got the best deal for my situation and treated me like royalty!!! I feel I have new family members now and I shall see to it that I refer others to Felix Chevrolet, for I can't imagine service any greater than what I was blessed to receive!!! I love my Chevy Cruz 2014 and I LOVE THEM!!!!!!!!!!!

Go see James Echols!

The best buying experience. Great staff! Everyone was friendly and informative throughout the whole process, they even filled out My credit app for me which I hate doing. Great dealership.

Engineer

Willie is a crook who attempts to deceive you out of every nickel. And he lies with greatest of ease. He stated that i will be receiving $4700 for my trade in which he gave me $2000. He added a $4000 extended warranty that he said i asked for. Not true. Kelley Blue Book shows my trade in worth to be $8500 in fair condition. Mines was in good condition. The he lied to Chase bank and asked me to do the samw

Great

From the minute I walk in the service is great! Very friendly and helpful staff. The work was expected to take two days and it was done in one.

Excellent service

Had a good experience I got what I was looking for and was in and out before I knew it they really took care of me and had a pleasant and fun time while purchasing my vehicle

completely satisfied, and very happy with my 2014

I cannot say enough about Felix Chevrolet. this is the second car that I have purchased from Phillips Chevrolet. and I have to say, my first experience was awesomeand the second was even better. they truly made me feel like the king that I am. and I just have to give a shout out to a few people by name, Pepe (I don't remember his position), Ivie (customer service manager), and Roberto (Sales & Leasing Consultant) thank you guys for making this a good experience for me, you guys are awesome, love you guys and I wish you the best.

service

Grate service,totally professionals!! They make you feel welcome. They understand your problem,and best of all they fix your problem. And that is comfort for a customer.

Don't buy here ! Don't do it !

If you are in the market for a car and thinking about buying at Felix Chevrolet please think again ! I had the worst buying experience from them ! When I walked into the dealership I had informed them that i was a first time buyer and that my co-signer had a few credit problems in the past ! They said not to worry that they would work with me to see what they could do and if they could help ! So we went through the application process and I was pre-approved ! For the car that I was interested in ! They told me not to worry about what bank was going to fully finance me, that they would find a bank that would but that I was still able to drive out with my car that day ! A month went by and I hadn't received any information as far as my car payment went I called multiple times and they said they where still looking ! And then I was was told that I needed a different co-signer for the car ! So we went through the process again ! Now waiting two more weeks to hear back from someone and nothing at this point, I had a car for two months payment free ! Don't get me wrong nice but scary at the same time ! I decided to return the car because they where not giving me straight answers so very upset i gave the car back also requesting my down payment back because of all the miss information that was given to me ! They agreed to give me my down payment back the following week and apparently they don't believe in documentation because when I returned no one seemed to know what was going on with my check and the sales general manager avoided me ! At this time still dealing with them and trying to get my refund ! Truly a huge headache ! Please avoid all the unprofessionalism from them and shop somewhere else ! They truly give Chevy a bad name !

A Great Experience

I went in for an oil change and the customer service rep was Roxanne. Roxanne was very friendly and attentive. She checked my car out and discovered some things with my car that needed further attention. Roxanne worked with me on accommodating me around my work schedule. The work done on my car was done to my satisfaction and necessary for the maintenance on the prolong care of my 2012 Chevy Sonic. I was taken to work and picked up in a timely manner by a driver who was also very cooperative and friendly. Overall my experience was great and I would most definitely use Felix Chevrolet again in the future.

This was the worst car buying experience ever! The sales...

This was the worst car buying experience ever! The sales people were rude and unhelpful. I purchased a brand new 2014 Malibu and the dealership failed to disclose that the car had been previously sold. They lied about my income on the application even though I provided them with paystubs. The reason that Willy gave was that it would help the deal get approved. Willie also tried to do fraud with the financing. My sales contract stated that I was approved with Santander, but when I called Santander they only approved me for 22k and the sales price was 26k. Willie slipped in another finance company at the last minute with a higher interest rate and payment than the contract said. When I called to talk to the general manager he said they would work with me if I kept quiet. When I informed them that I was contacting corporate and filing a complaint with them and the attorney general he became angry with me. The sales person Paul then proceeded to send me 50 harassing texts about the situation calling me all sorts of awful names and 3 harassing emails as well. I submitted all his texts and emails to General Motors headquarters. I told them what happened to customer service and the customer being right. Paul told me that I didnt deserve an apology for what he did and that I was being irrational. Never buy from these people. They will have you sign a contract and then not honor the terms.

I am very satisfied with the service performed to my...

I am very satisfied with the service performed to my truck, and the customer service as well. especially because the dealer is really close to my house.

When I went in to purchase my 2012 Sonic - Terell was...

When I went in to purchase my 2012 Sonic - Terell was helpful and friendly - I was not rushed like some other dealers had done that day when I told them I was looking and not going to purchase anything that day. After being allowed to test drive the sonic, I fell in love - they searched for and found the sonic I wanted in Inferno Orange and we closed the deal that same week. I have used the service department for all my check ups and oil changes since then - Carlos Ramos has been my guy from the start. He is great!! the service department at Felix is first class, providing a lounge for the customers, usually coffee and donutes (if you get there early), but they have free Wi-Fi for the customers and a TV which is usally on a pretty good station. The service is top drawer!!Marilyn E.

There were some communication problems between the...

There were some communication problems between the service center staff and me, but when I talked with James, the service manager, I felt listened to and valued as a customer. He addressed all of my concerns and made things right. What matters most is not if problems happen, but how they are addressed when they do happen. I will continue to be a fan of this business.

Soon as I pulled in I was addressed, greeted and shown...

Soon as I pulled in I was addressed, greeted and shown were to go. I was impressed with the clean and professional environment of the service area offices. Soon as I enter the service advisor office (although they were all very busy) I was greeted and acknowledged by staff members. Mr. Art Reyes was very patience in listening to me as I stated my concern. He asked question to make sure he had a clear understanding of what my concerns were and assured me that they would do all they could to address my service needs and concerns.

Philippe is great Great service this time. The turnaround...

Philippe is great Great service this time. The turnaround tie was super fast with no assles. Nothing but great service. Thank you Felix Chevy thinking of buying a 14 corvette. You may have a sales person contact me.

My bf and I came to Felix Chevrolet to buy the new Volt.....

My bf and I came to Felix Chevrolet to buy the new Volt.. We wanted to Trade in his Nissan Z350 and lease a new Chevy Volt. We met with a few other dealerships and none of them wanted to negotiate something fair with us and we were about to give up when we got another follow up email from Scot. He emailed my bf the day before and tried to schedule an appointment with us and he was following up with us to see when we will get to the dealership. We decided to go visit Scot in Felix Chevrolet as the last stop of the day.My bf emailed him back telling him we were going to be there in 30 minutes. We got there, as soon as we parked, Scot came forward and introduced himself and told us that he will try to assist us in the best way possible and hopefully he will be able to give us a good enough deal with the trade in and the new Volt. We went for a test drive and he explained everything necessary about the car. We had some idea about the car, but Scot was very clear about all the options and every technological options Volt had. He was ready to answer every question we had. They didn't want to rush us in to filling out the forms and checking our credit or anything like that, they made sure that they answered all of our questions first and then tried to give us the best trade in options, and they gave us different quotes which was very nice. They tried to actually made a call to the bank and tried to figure out what will be the best option for us. They gave us 3-4 different options with different Mileage options, down payments, and monthly payments and we were able to chose the best one according to our preferences. Scot was a very pleasant, patient, and understanding sale representative that took his time to explain every single thing we had to know about the car, the options, the payments, the trade in and everything else including the paper work. He was polite and courteous and very helpful. We have been to too many dealerships that day and none of them were as nice as Scot. The Person that did our financing was awesome. He was funny and easy going. He also tried to take care of us as fast as he could. He explained everything clearly as for why i am signing each paper and what each paper is for...When the trade in and the lease, and insurance papers were done. They told us about the refund we can receive for using an electrical car and they notified us that there is still fund for it and that we should apply to it as soon as possible. Thanks to Scot we were able to apply and be qualified for $1500 rebate fund from California Clear Vehicle Rebate Project at the end Scot helped us set up the on Stars for our car which comes for free for 3 years. We have been driving this car and so far we really haven't used any gas for it which is awesome specially cause of gas prices. We were very happy with the customer service we received in Felix Chevrolet and we will go back if we ever need a car and also will recommend as many people as possible, specially to Scot, who helped us through the whole process. Thanks so much Scot and Felix Chevrolet...

I had a wonderful experience at Felix. My Chevy Cobalt...

I had a wonderful experience at Felix. My Chevy Cobalt was recalled for possible loss of power steering, and it had been acting up recently. I took my car to Felix, and was worried that it would take a few days or longer (I use my car very often) or that they would try to pressure me into getting more work done. However, none of this was the case. Felipe Martinez explained everything clearly, and got me in right away. My car was only in the shop for 3 hours, and they called me when it was ready. He did not charge me for anything (recall work is free) or try to get me to do work. I was worried that as a young female, the people would not take me seriously or assume that I would not know much about cars and try to take advantage of me. That did not happen at all. The friendliness of staff, convenience and speed was all unexpected and beyond my expectations. I would definitely go here again if my car needed more work.

I set up a test drive with Scott and left with a Volt. I...

I set up a test drive with Scott and left with a Volt. I was just looking to see what cars I wanted to learn more about. I had set up Sunday, 2/10/13, as a test drive day. I never made it to the other appointments. What I learned about the Volt in that 15 minute test drive and the answer I got to the question I asked were enough to have me sign on the bottom line. Trust me I asked alot of question. I was there for 3.5 hours.

Customer Servers was Great with good understanding of...

Customer Servers was Great with good understanding of friendly persons and service your car with in time matter of your schedule Very Happy with All Thanks : }

I love my new car but dealing with this dealership sure...

I love my new car but dealing with this dealership sure left me with a bitter taste. Their salesman/internet manager Rafael is very clueless and caught him lying a few times. He refused to disclosed to me the entire price of the car, (meaning the sales tax 10%, DMV $249 and doc fees $80). Only after I got into the finance room where the prices shown in the actual contract (obviously a whole lot more!) but even then the finance officer Duke, still did not acknowledge these add ons and when talking of the car price they will only talk about the finance amount. He was actually very friendly at first but once he realized he wasn't gonna get me to buy those extended warranties he turned cold. I email asking him to clear up a few questions I had and he actually said I was harassing him and trying to commit car fraud, this was after sending him three polite emails. Say what?? Do not deal with this dealership. Go get quote from the other dealerships nearby via phone or email. Just remember only if you go into the finance room will the entire price be shown to you, but don't sign anything and just walk out and continue to do your research.

Service Visit

Good facilities and friendly knowledgeable staff. Quick service,too.

Headlight Repair

I took my car in to get the eyelid repaired for the headlights and they were very courteous. The price was a little steep, but they do provide a one year guarantee, which is great.

Best car shopping experience ever.

I was in the market for a new Volt and chose to start at Felix. I was warmly greeted by sales rep Terrell, who explained that Keenan Wilson is the Volt expert. He immediately introduced me to Keenan, who knew the car well and explained all of its features. We completed the lease terms in less than 20 minutes, surely a record, and I took delivery the same afternoon! All in all, I thought the experience was great.

Great buy!

OAggressive pricing, no nonsense, friendly dealer! I would recommend this dealership to anyone.

Excellent service!

I bought my car here a few months ago and came back for the recall repair. I received excellent customer service during each of my visits.

Way to go felix

apprciated the extra service the service giver by Keenan was exceptional

My wife and I went here on Saturday, February 19th, 2011...

My wife and I went here on Saturday, February 19th, 2011 to test drive an 2011 Equinox. We decided to buy one that day and picked it up on Monday, February 21st, 2011 due to the dealer trade. They gave us a better price on our new car and a better price on our trade in than we expected. The general manager was also pleasant, although I did forget his name, but I am bad with names. It took a bit of time both days, but it was worth the wait.

I brought my 2005 Tahoe Z71 to Felix for a minor oil...

I brought my 2005 Tahoe Z71 to Felix for a minor oil change. Felix recommended that I have my parking brake adjusted. They returned the car with oil dripping from all over the undercarriage of the car. Three weeks after the service the parking brake release mechanism stops working. Coincidence? I was suspicious, so I took the car back to Felix. They told me the whole parking brake mechanism had failed, that the failure was unrelated to the service they performed, and that the repair will cost $480 plus tax. Being a sceptic I took the car to Lancer Automotive, a local garage, to get a second opion. For $48 plus $50 in labor Lancer replaced a frayed release cable that had been damaged because --- yes, you guessed it -- the parking brake had been misadjusted. Most importantly, the "failed mechanism" Felix claimed was the problem was not broken, was not replaced and is working just fine. Based on this experience, I would characterize the jokers at Felix as either crooks or incompetents, or maybe both. The whole dealership is run down and doesn't inspire customers with much confidence. I've seen car retailers in third world countries that look better than Felix Cadillac/Chevrolet. I need a local dealer, but this is one of the dealers that GM should close. I wish Vermont Chevy was still in business. They were terrific. Oh, except for this one problem, my Z71 Tahoe has been an excellent, trouble free car. One of the best I have ever owned.

ONLY talk to Jeff. He is straight up, VERY...

ONLY talk to Jeff. He is straight up, VERY knowledgeable, extremely friendly and courteous and never once made us feel embarrassed, uncomfortable or pressured. We had a set price and he worked with us showing all options in that range. He was not desperate and LISTENED to what our needs were. After 4 nightmare experiences (with one dealership screaming, 'WORK WITH ME, WORK WITH ME') Jeff truly made our car-buying experience easy. When you talk to a real pro with integrity only then can you make the best decision for yourself. After the sale he did not just walk away, he talked about after care etc. Smooth, easy transaction. Thank you so much Mr. Anthony.