Faulkner Nissan

be careful

took my vehicle in for service for oil/ filter change and tire rotation.I signed paperwork that said tire rotation was done but that is false.I had a leaking tire on the left rear of the car which required air refills.Guess what - the tire with the leak remained on the right rear of the car.At least i checked to see if the oil was changed and it was.Don't know if they changed the oil filter. I received an email for service evaluation.I stated my concerns but never heard anything about this issue.

Great Quick Service

Just bought a New Nissan Maxima 2016. Was helped by Gary, such an easygoing salesman. No pressure, the process was great!! Would recommend this dealership and especially Gary!!

Poorly coordinated dealership

The sales person was nice. That accounts for the single star. 1. My check could not be processed for some reason and I had to return the next day with a cashier check. I checked with my bank and there was no record of any attempt to cash the check. I am willing to bet that the cashier at the dealership had gone home for the day and they just made a pretense of taking a check from me.2. The second key was missing and I was promised they would have it ready when I returned with the payment. It was not. I was asked to come back to the service department and get a new duplicate, that would mean another trip because I wasn't carrying the key with me that day. How was I supposed to know.3. About a week after the purchase, someone from the dealership called to check if I had received the key,I told her I hadn't and she said I could come on the weekend. When I checked into service on Saturday, the service department told me I had to wait at least 4 hours since I didn't have an appointment. What is my fault in this whole deal?! I wouldn't have come in had I known I had no appointment.Since I have time to kill, I am writing this review from Faulkner's waiting room.

Great service

Perfect service visit. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

great job thanks

it was very good and friendly people. thank you and keep up the good work.

Visit to Faulkner Nissan Jenkintown

I always have a wonderful experience at Faulkner Nissan Jenkintown

2003 altima

Paula, worked with me for the second time and I have not been disappointed in her. She always makes sure that everything is good. I had a repair within 3 days. I explained if I had another problem I didn't want the car. well needless to say there has not been one problem. Thanks Carlos,Paula and the repair manager. They are great!!!!!!!!Kathy

Nissan

Service was excellent and quick., the service is always excellent.

Great Experience

My car was sold to me by Henry who was great from the time I called in due to a special. He was honest the entire time never misleading and made the leasing process as easy as possible. I wasn't expecting to walk out with a vehicle and I did. If you ever go to Faulkner Nissan Henry will take care of you!

great service, very clean and friendly

first u said this was short, to many ?u know what vehicle i have i already told you the service was great

Excellent Service, Outstanding Salesman!!

I have been shopping around for a new car since November. I had been visiting different Nissan dealers to see who would give me the best deal and the best trade-in value for my 2010 Altima. Ironically, I saved Faulkner Nissan for last because it was only a few minutes from home. Boy, was I glad I did! My experience at Faulkner Nissan was one that I'd never experienced before, not even at the Nissan dealer in New Jersey where I usually go to purchase a new car. The salesman, Andre Kennedy went above, beyond, and everywhere possible to make me feel comfortable, respected, and as though I was the most important person at the dealership that day. He took his time answering every question I had, and although Faulkner didn't have a car in the actual color I wanted, he had a conversation with someone else at Faulkner, who made the necessary phone calls to other dealerships until he found the vehicle I requested. I may not have ridden out of Faulkner Nissan's dealership in the car I wanted that day, but I certainly did two days later!I couldn't stop thanking Mr. Kennedy for all his help, nor could I stop singing his praises to my family and friends. He is the "poster person" for professionalism, friendliness, and giving his all to support his clients, as well as represent Faulkner Nissan. I am proud to say that Mr. Kennedy proved that I can get an excellent deal for a vehicle (namely a Nissan, of course) in Pennsylvania, and that there is no longer a need for me to drive to New Jersey anymore. I do believe that Mr. Kennedy's charisma sold me on Faulkner Nissan. He expressed that Faulkner is a family business, and that everyone working there was treated as such. I could see that in his presentation, and in the way he made sure that I got exactly what I wanted. In my eyes, he is an outstanding employee, a gem if you will, and should be appreciated for all that he brings to Faulkner.Andre Kennedy, thanks for everything!! I appreciate everything!

Had great experience

The guy who helped me was great. Friendly and professional. I was in and out in 40 minutes. Perfect.

Great service, superb staff.

Faulkner Nissan is a great place to purchase a car and a fantastic place for service. The staff is excellent and very helpful and took care of any issues I had with my car right away. I needed a part for me new car and they called and said that I could bring my car in anytime the very next day. I highly recommend this dealership!

Great service

From the moment you walk in, you are treated with respect. Everyone there wants to make sure that you are satisfied with the service you are receiving. The waiting area is clean and comfortable. The staff is respectful of your time and they treat your car like it is their own. We purchased 2 cars in 3 months from Faulkner Nissan and we will go back again.

Excellent service,caring people

My sale person Paula was wonderful and made sure we were comfortable during the process.

Stress free leasing experience- best dealership

We had a great experience at this Faulkner dealership. Staff we very attentive, knowledgeable, and we got a great deal on our Rogue (a great car).

Pleasure

I have to say from time I walk to the time I left everyone was kind and courteous to me I sat down told them what I was looking for and it didn't take that long we worked out a deal

Great Dealer

Really great dealer. Great place to get your car serviced.

Wonderful experience overall

I have just leased my new Altima from Henry. I cannot say enough good things about the entire process. The sales team, including Emily who we dealt with over the phone, were extremely profession. They made the whole process effortless. I would highly recommend Faulkner Nissan

Faulkner Nissan

The staff and techs were efficient and my car service was completed in the time frame I was given. The work on the car was explained to me.

Service performed on 2012 Rogue

The service writer, Rob, listened to what I needed and was very accommodating. The work was for an LOF, new wipers and tire rotation. Everything was done to satisfaction in about 1.5 hours.

Great Service

My overall experience with Faulkner Nissan was PHENOMENAL! I felt comfortable and at ease with the Faulkner Family! Especially Paula! She reassured me that she was going to do everything in her power to Help me get the vehicle I Truly wanted and deserved! I would most certainly recommend Faulkner Nissan to anyone I may come across who's looking into purchasing a vehicle and they definitely gained a Loyal Customer!

Great service

My wife took our 2005 Nissan in for state inspection. Work was done in a timely manner. Problems were fix, some on the house. We never get the sense that we're being gouged when we deal with Faulkner Nissan.

Good service

The services I was getting for my car took to long. I think the dealership should give you a rental car

Easiest car purchase ever made....

Visited dealership after seeing pathfinder platinum edition online. Arrived at 3 30 on a Saturday. Had a deal being executed including trade within 45 minutes. Team worked late to prepare car for delivery which was done in 2 hours. Al was great to work with. I will be back when I need my next car.

Great service

Nissan Pathfinder everyone was nice and very knowledgeable

Great Service

Faulkner Nissan makes ones buying experience relaxing. The process is so smooth that there is absolutely no stress involved and they also help you find the vehicle that you want at a great price.

Not a Good Service

Issue was not resolved and after informing the same no one is concerned to call or understand.

Great and friendly service for my oil change.

Helpful friendly staff in and out for an oil change with no problems Always a good experience there.

Great experience

I was shopping for a new car and my brother n law was the person who brought me to Faulkner. We were both treated with respect from the managerial staff and the car salesman Keith. This is my very first brand new car and I'm very pleased with the way the service was provided. I'm very happy with my new Nissan Rouge SV and also still learning all the features.

Service

The experience was okay. I do not have any more comments.

Great service. Mercedes took great care of me.

From setting up the appointment, dropping the car off for service and getting a call when the service was completed. Mercedes took care of everything. A job well done.

Great Sales Team

My car had been in an accident and I came to Nissan to get a new car to replace my old Nissan. The sales associate was very generous and helpful. They catered to my needs even though I didn't have anything to put down on a brand new car. I ended up getting a better car than what I had before for only a few more dollars. The financial advisor was really awesome and made sure I was making the right decisions for the different warrenties. I also think it's awesome they have 2 years free maintenance! I had a great experience and left the same day with my new car. They also called a few days later to check on things with the car.

Good Service

Inspection and emissions service were good but the car had water stains and streaks all over the car and Windows. if that was a wash or wipe down of the car it was a terrible job Also a dirty rag was left in the car on he floor from a sevice tech. I was not pleased

Excellent Experience

We needed a new vehicle, and I had already performed research on kkb.com. I loved working with sales & leasing consultant Paula Taylor at Faulkner Nissan. Not only did we both wear red button-up shirts the day of my appointment (Saturday, Oct. 31, 2015), but Paula is prompt, thorough, and professional. The dealership's parking lot was impeccable! The lot was spotless. I recommended not only Faulkner Nissan, but Paula Taylor!

New car lease. Easy as pie!

So quick and easy to turn in our old leased car and get a new 2015!

Pre-owned Altima

This purchase was a great experience. The sales person was awesome. I love my 2013 Nissan Altima.

Great Service

getting state inspection and emissions done. Waited about a little over an hour and a half.

Faulkner Nissan

Love this facility. Everyone is nice the areas are clean. And everything is completed when expectd

Service appointments

Need to make a service appointment? You are better off buying a Toyota. They turn phones off from lunch on...last time I had to drive to dealer to make an appointment and they were just sitting talking. No one was on phones.

Good service and clean facility

The service was good, however the checkout process was not. The clerk said that I could not receive or see the bill until after I gave her my check. I said that I wanted to see the itemized work and review it before paying but was told that she could not print anything until "AFTER I GAVE HER THE PAYMENT!!' something that I did not appreciate. Then after paying I asked for a copy of the paperwork and she said that she had to get approval before I could get it. I had to go to my service representative to have him give her the approval to give me a copy of my billing statement. I find this totally unacceptable.

2013 altima

Still Think I paid too much. for car but that may be just me I know you did not give what I was charged for a trade in.so mark up was steep.

Kind representatives, good service.

Everyone were kind and ready to help and answer any question. However, I have never experienced before any problems with tire pressure in any of my previous cars, a problem that keeps on recurring every year with the Rouge.

Joanne

I'd like to say that my experience with Mr.Joe O'Neill as my sales representative, was the reason that I returned to Faulkner on Saturday rather than going back to the other Nissan dealer who was three hundred dollars cheaper. Mr. O'Neill deserved my business, as he went above and beyond. Thank you.

Service and maintenance of car.

The service representative is pleasant and courteous. The waiting lounge is comfortable, clean and accommodating.

Great service!

Took my vehicle for 15,000 miles maintenance. The oil change service was the last "free one" from purchasing the vehicle and the service advisor deducted the amount from the maintenance charge . Bought vehicle in at 9:00 and asked if could be ready by 1:00 (did not wait at service center). Receive call at 12:30pm vehicle was ready to be picked. Arrived at dealership to pay bill, but invoice had included the oil change. Billing cashier gave to service advisor to adjust invoice and then paid the bill and left with vehicle. Vehicle was washed (thank you!) and cleaned inside as I left it. Happy with service except for the misunderstanding regarding the invoice. Thank you!?

Great Service Friendly people

The service was great. Staff was great. Repair was done in a timely manner.

Fantastic dealership Efficient, friendly service

My radio needed replacement. Unfortunately, Nissan had back-ordered the radio. When it did come in, I was told it would take approximately 1 1/2 hours for installation. Ended up to be half that time. Everyone extremely friendly.

I love my car!

I have nothing but praise for Faulkner Nissan of Jenkintown! Their sales team were very professional,addressed my questions and concerns when I purchased my vehicle. I would recommend anyone to go to Nissan in Jenkintown.

Nissan Service

Chris Bohrs and Roy Crouch are top shelf in their respective departments

great service-great employees

i brought an altima at this location. the buying process was easy,no pressure and friendly. i had car back for 6 months service and again for state inspection. each time the service team were very professional.

15000 Service

I dropped my car off with no appointment; they took me home and picked me up when the car was done. Great service!

Not completely satisfied yet!

Just purchased a 2010 Buick Enclave on Sept. 8th 2015, returned it yesterday Sept 9th, 2015 because they car doesn't feel right while driving. I was told that the technician and the service manager will drive it today (Sept 10th, 2015) and give me a call.

Excellent communication

Respectful, 'to-the-point' communication followed by a quick and smooth transaction for a vehicle that's a very good value.

Complete car servicing and inspection

Had my car in for annual inspection. Mercedes provided excellent service(explaining for me what needed to be done)

Total Satisfaction

Quick and efficient service. Friendly, knowledgable and helpful staff. Always a good experience.

Kathy

Chris Bors was great at getting my service issue resolved.

Great service department

Overall a good experience however car wash was not provided as promised with service

Just the best!!!

From the moment I walked into the Faulkner Nissan dealership, I was comfortable and I did not feel pressured. I have purchased from Faulkner many times before. My last 2 leases were from Faulkner Mazda and I loved my Mazdas, but, really needed to start cutting my monthly costs. Very happy with my new Nissan Altima!!

Great dealership

Everyone was so helpful. They found me the exact car I wanted and gave me the most competitive price. I compared faulkners deal with other area dealerships, and no one else came even close!

buying a new car

Great experience!! The whole team was very professional and had excellent car knowledge. They are very competitive. I buy about 6 new cars a year. This was the best hands down!I I was in and out of the dealership quickly. Very honest! Very professional! Liked it so much sent my friend. She bought a new car there and had the same experience! Best Nissan dealer in the area!

Poor follow-up

I contacted them about a used vehicle I saw online. Their web salesperson did contact me immediately, answered my questions, and scheduled an appointment at my convenience. However, when I arrived for my appointment, the salesperson assigned to me was very unprofessional. He didn't know about the vehicle I was scheduled to see and couldn't answer any questions. He did introduce me to the used car sales manager, who answered some questions and promised I would receive a phone call the next day with answers to my remaining questions. No phone call. Two days later I called the salesman. He said he lost my number (seriously?). I reminded him of the info I was waiting on. Still no call back. Once again, I reached out and was again told he had lost my number. I decided to make an offer on the car, as I really liked it. He promised to get back to me. Once again, no call back. Clearly, they have no interest in making a sale.

Great service. Great sales people.

I went to look for a new vehicle and Faulkner Nissan was recommended by family members. Everything my family told me was exactly true. My salesman's name was Roy and he was just great. No sales pressure, answered all my questions and couldn't have been more accommodating. I would recommend they without hesitation.

First service and won't be my last

Service was excellent! I had my oil change done in less than 30 mins. They were really busy also

great service

My experience was very satisfying. Quick and efficient.

Great Experiance

I visited Faulkner Nissan to see what my options were in turning in my lease. I worked with Paula Taylor who was such a pleasure to interact with. everyone at the dealership was so willing to help and in the end they went beyond the call of duty to ensure I was happy with my decision. I am definitely a satisfied customer and would recommend anyone who is in the market to buy a car to try this dealership, they are all great!

Love Faulkner Nissan!!!

Rob Migliaccio is great, Julie Johnson amazing. Vic GM the best.....just love Faulkner!!

Top-notch service

We bought two cars through Faulkner Nissan in Jenkintown and bring those cars back for regular/required service and the rare additional issues. We find the service desk to be as helpful as possible. They schedule us at our convenience and then communicate ways to reduce costs. They are always friendly and polite.

Faulkner NIssan of Jenkintown

I have always have a very positive experience at Faulkner Nissan of Jenkintown and love my Nissan Rogue.

Great service!

Staff was friendly, courteous, and knowlegable. Service was completed in a timely manner, would recommend buying and or having service done at this dealership.

Great Service

I purchased my vehicle in 2010 from this dealership & not only was the buying process simple but the service is great too. I only take my car here to be serviced and they are always helpful.

2015 Nissan Altima

I just brought a 2015 Nissan Altima off the show room floor. Faulkner gave me the best deal ever. The team worked hard to get me into something I liked. I had my daughter with me and they made sure the experience was good for her also. They offered water, coffee, and pretzels etc..... I am going to refer everyone I know to Faulkner Nissan of Jenkintown.

Miss Darlene

Good and knowlegable. Thewait was not too long. The showroom was clean and comfortable

As good as it gets!

Of all places to shop for a car, this is a very good dealership. Highly professional staff with great customer service. I walked in ready to be bombarded, but instead a nice gentleman named Gary Bederman walked up to me and immediately showed me around. Made me feel comfortable given the fact this was my first time buying a car. While it is important for any salesman to sell something to a consumer, it is as equally important to make the consumer feel comfortable about the sale. Carlos Menendez, finance director there, also a picture of professionalism, very kind and understanding and takes the time to get you through the process smoothly. There were plenty of other dealerships I could have gone to, but Faulkner Nissan in Jenkintown is by far the best hands down. I would give this place 10 stars if I could but alas 5 stars.

Good customer service!

Although I did not purchase an automobile, I was pleased with the selection and service. Gary was very helpful with finding the model and options I requested.

great customer service

joe o neill is one of a kind i call him all the time about my car and he always helps me thru things and never acts like i bothered him which i know i do and chris in maintenance is also so good to me and these are good employees my brother is looking into getting a nissan because of the service i get i purchased my maxima at another nissan dealer and they were nothing like you guys

Good service and quick sale!

Just purchased a 2012 certified Armada from Paula and Tim. Great service from the start and did their best vs the competition on trade in values and financing. It was an hour drive to get to their facility but they had the right truck for my needs and the people to help me. Thanks for your help!

Great Deal, Excellent Service.

I just leased a new 2014 Nissan Altima from Faulkner. The buying experience was exceptional. I highly recommend this dealership. Special thanks to Michael Boyle and Vic Letizi for making this deal possible.

Faulkner To Be Sure

I just purchased a 2014 Nissan Rogue. This is my third straight car that I have purchased from a Faulkner dealership, but my first car purchased from the Nissan dealership. I am not a big fan of shopping for a car, but the salesman, Don, the manger, Mike, and the finance person, Julie all made this a positive experience. They were helpful, patient, informative and friendly. No sales pressure or ultimatums.

Thought I was getting a great deal

I realized after signing paperwork that what I was promised was not at all what I received. I realized after they received a good review on the survey that the deal I was given was not what was promised. Now I am stuck with this lease. I have sent emails to the service rep with no response. I do not recommend going to this dealership as you may get stuck just like I did.Very friendly staff and very clean facility but once you sign and drive you can forget about the friendly and honest service.

Repair done on my car in result car caught on fire

April 29,2014 I tow my Nissan Maxima 2004 to Faulkner Nissan due to not starting and smoking when it was jumped. On April 30,2014 the services assistant stated that my car needed and Ac Amphilifer unit that blew out due to a multi point inspection and that it would cost 600.00. On May 2,2014 i pick my car up drove around for 2 hours and park my car in the garage. I was awaken at 5;50 am on May 3,2014 by smoke coming through my bedroom window. I jumped up look out my window and ran down the basement which fill with smoke. I ran outside open the garage and my car was in flames. I call the fire department and came in matters of seconds and they said it wasn't arson it was a issue with the car. I trusted Nissan Faulkner. On my receipt it doesn't state any repairs that they are lying about that i needed. My passenger side is burn to a crisp. I thank god that I'am able to write about it. And so thankful that the house didnt catch on fire.Nissan Faulkner doesn't want to take responsibilty..Now Iam without no car and no money!

Awesome experience!

I just purchased a brand new Altima from Paula. I was recently in an accident and had totaled my Toyota that was less than a year old and I was not excited about having to shop for a car all over again. I shopped via the internet and Paula responded to me immediately. She had a warm personality that translated in our emails. She was genuinely concerned about me the customer and didn't try to push me into a car. She was super friendly and really knowledgeable of the cars I looked at. She helped me meet my budget requirements and put me in a car that had a good amount of features for a great price. I told her when we met that I was planning on shopping a few different brands and wasn't buying today. I do that as a test when I shop for cars to see how the sales rep reacts- she completely respected what I said and went out of her way to make sure I was well educated about the car. I took home the Altima because I fell in love with the car and had a fun time shopping at Faulkner. This is my first Nissan and surely not my last. Thanks again for a great experience. And btw I am loving my new back up camera and apps feature on my car!

Great Service

Comfortable experience, easy and quick purchase process, and with no hassle or pressure. Walt Zakrzewski took the time to evaluate our needs and find the correct model. Will remain a Faulkner Nissan customer in the future because of the experience with Walt Z.

I was not a fan of car buying or leasing

Until several weeks ago I was not a fan of the car dealership community. I leased a Nissan and my lease was coming up to expiration date. I was not looking forward to replacing the vehicle. Joe O'Neill from Faulkner Nissan in Jenkintown, PA contacted me several months ago. Joe was very easy to deal with and very responsive. Although I had to go through the usual car dealer kabuki dance, Joe was very professional and knowledgeable. I had options from several different dealerships but in the end decided to lease a new vehicle in large part thanks to Joe. I have been in sales for over 25 years and I thought Joe did a great job. If you need a new vehicle but dread going through the process, do not fret! Call Joe O'Neill at Faulkner Nissan: 215-887-8870. Also, I have had several different vehicles which were not Nissan makes serviced at this dealership. Again, very accommodating, very professional and easy to deal with. I highly recommend you have your next service needs taken care of by Faulkner at their Jenkintown, PA location.

Great car buying experience!

Bought a new Nissan Altima SV from Paula Taylor yesterday. It was such an easy process, gave me a great price right out of the gate that we didn't need to haggle at all. Dealing with Paula, Mike McQuoide, the sales manager, and Tony the finaace guy was the best buying experience I have ever had. Will definitely be back there next time we are in the market for a new car and already telling friends to go there. AWESOME!

Great people, great cars!!

The buying process went very smooth and we were in our car in no time it seemed. Paula was our sales person and she was very nice and very friendly. Anthony was our finance rep and did a great job explaining our credit report and gave us many valuable ways to improve our credit score. Overall, it was an excellent buying experience and I would most definetly but my next car from this dealer. I love the car and am happy with the price I paid it seemed very fair to me.

Very Pleased with this dealership!

My husband and I were very pleased with how this dealership both presented and handled the purchase of our car needs. Tim, Joe, and Carlos at the dealership were attentive and not pushy, answering all our questions. We would definitely recommend this organization for the purchase of either a new or used vehicle. Thanks again!

Nothing Negative to Say!

Danya is the best car sales rep I've ever had to the pleasure to deal with. In the matter of 24 hours, I picked the vehicle I liked online, was approved, and by the next morning I was at the dealership picking up the amazing vehicle (Chevy Cruz). During the whole process she kept me informed via text and email. She even had the insurance squared away the night before I picked up the vehicle. If you're in the market for a new or used quality vehicle look no further than Faulkner Nissan. No matter what your situation, they will work as hard as they can until they see you driving off in a vehilcle you can call your own and that you're proud of. BRAVO!

Thanks for the Great Experience!

I recently purchased a used car from Faulkner Nissan. I was nervous going in to buy a car, but Joe O'Neill made the experience quick and easy. Mr. O'Neill was very knowledgeable, listened to what I was looking for and made the overall experience of purchasing a car enjoyable. When it comes time for me to buy a new car, I will definitely look for Mr. O'Neill and would recommend him to everyone.

A great experience... quick & easy

Bought a '14 Altima 2.5 s yesterday. From the moment I walked in, it was the beginning of the best car buying experience I ever had. They honored the cars.com pricing, which meant I know it was the best deal around. The staff was very kind, helpful, and knowledgeable. This is simply a no brainer, I will be buying from Faulkner Nissan again!

Shopping for a new vehicle

I was never even contacted by anyone even after requesting information regarding several cars. Even though I am driving a bit to get to where this dealership is, I liked what they had to offer and the prices, but if I can't even be contacted by someone what makes them think I would drive all the way there to get bad customer service if they can't even pick up the phone or email me?

From my first inquiry to driving off the lot in my brand...

From my first inquiry to driving off the lot in my brand new Murano took less than 12 hours in total and only about two hours from the time I arrived at the dealership.Thanks to Paula Taylor, Mike the Sales Manager and Carlos the finance person. Great Job!

The quickest car buying experience ever!

From my first inquiry to driving off the lot in my brand new Murano took less than 12 hours in total and only about two hours from the time I arrived at the dealership. Thanks to Paula Taylor, Mike the Sales Manager and Carlos the finance person. Great Job!

Fast response to my request and great sales person

Great sales personnel and friendly atmosphere. I worked out a great deal on the car iI wanted.

my 2nd follow up visit left a bad taste...

1st visit, I met with paula taylor who was a delight.when it came 2 info she was knowledgeable.when it came time 2 number crunching so I could achieve my budget,I dealt with mike mcquoid,new car sales mgr who was just great. Personable, polite& got me the budget I wanted. 2nd visit happens a few days later I returned bc I decided to upgrade the car bc I needed 4wd. Should've been simple...they had it in stock for only a $2k more. I met with paula again but the number crunching was done by the actual used car sales manager tim sexton. When I told paula I'm looking 2 stay in the same budget&she asked what final price I was asking,I gave her a ballpark figure. she took it 2 tim who came over and politely said "it ain't gonna happen.." literally! Those were his words! with reference to my suggested discount. Who speaks to a customer that way? Tim is clearly younger than mike & it shows. He didn't even want 2 give me the MINIMUM discount he'd given me on the original car...he was reluctant to negotiate. I didn't leave with a great feeling.I ended up putting more $$ down plus my trade-in bc I really wanted the car upgrade..and clearly he knew that and wasn't as flexible.he even debated the original discount id received like I'm a child who can't count! There's a way you negotiate.I'm not some dude in his hood. He needs 2 be retrained.I don't care for his overall customer service skills. I wouldn't recommend this dealership for a used car if you deal with tim...now mike for a new car? He's a go-to guy for sure! Not bc I got what I wanted,it was how he handled the negotiations & carried himself through the whole process.

Amazing Staff

I bought my new Altima from Faulkner. My sales consultant, Anthony, was amazing. He treated me with respect, took a lot of time to make sure I had exactly the right car and really seemed to care about my needs. I will reccomend Faulkner to all of my friends. See Anthony, Rob and Dave, they will make sure the deal goes quickly, smoothly, and you'll have fun too.

Treated Royally

I recently purchased a used Toyota Corolla from Faulkner Nissan. Although some new car dealers treat used car customers poorly, I was treated as though I was buying the most expensive car on the lot (which I was not). Everyone was very kind and worked hard to make the deal work for me. The car was beautifully cleaned when I was done with my paperwork, and I was impressed with everyone I met. I won't shop anywhere else.

Great Service/Helpful Sales and Finance Employess

TI recently purchased a 2012 Nissan Rogue from Faulkner Nissan. Throughout the entire process my salesman, Joe O'Neill was extremely helpful and accomodating. There was no pressure or "hard sell." Joe heard my vehicle and financial needs and concerns and went out of his way to be sure that my family and I knew all of our options and ultimately, were comfortable with our vehicle, warranty package, and payment. I would highly recommend this dealership, and more specifically my salesman to anyone looking for an enjoyable and pain-free car purchasing experience. Hope this helps anyone out there.

got A great nissan versa from there

The salesman was very helpful and guided me through the process in getting my first car. They were very flexible with the financing. My used car runs great, and I would definitely recommend this place to others.

Great buying experrience

Went to pick up a certified preowned Nissan at Faulkner. Have to say that they were all around excellent. From knowledge of their inventory and product, good reasonable prices and they prepped the car in a timely manner. Not much waiting around during the process. Everything was A+. Sales manager Tim Sexton took care of me and addressed all my questions concerning the vehicle options, warranty packages and everything Faulkner has to offer. Will buy from again.

Overall Great Experience

Purchased a certified used car from Faulkner, and to be honest very pleasant and easy selling experience. Gave me a great deal, made me feel comfortable and asked questions on what kind of vehicle I wanted and had good ideas. Staff was very knowledgeable about their inventory and the they prepped the car in a timely manner. Will buy from in the future.

Satified buyer

Nothing but good to say about Faulkner Nissan. Sale Manager Tim Sexton gave me a generous amount on my trade-in and followed up with the best price on my vehicle. I had done considerable research on the internet with such sites as this(Cars.com) and considered myself an educated buyer. The sales consultant(Roy Crouch) was friendly, knowledgeable, and low pressure. I was very relaxed dealing with him. I don't enjoy vehicle shopping, but Faulkner took all the pain out of buying my new vehicle.

Rusty used car

I drove down to the dealership to check out a "competitely" priced MDX. Little did I know it had been in an accident (rear bumper damaged and drivers side rear fender damaged)and also showed signs of rust in several places. Overall this car was in poor shape and no amount of detailing will be able to dress it up since it likely needs $3-4K worth of body work. When I pointed out these obvious issues the sales guy acted like they really weren't major problems and said that they could probably "touch them up". (dude, you can't touch up rust - it just comes back)

Interested in new auto

We are located several thousand miles away, however we are shopping the internet to purchase a new auto. I explained that to the sales rep and said that I don't know how we can put this together being so far away. I was looking for her to explain how this could be done, but her response was "If you are ever in this area, stop by." In other words, "We have no interest in helping you make this purchase!"

We had a pleasant experience at Faulkner last night. I...

We had a pleasant experience at Faulkner last night. I received a quote via the American Express Auto Purchasing program and Faulkner came out with the best price by a large margin. Paula from Faulkner contacted me within a day and we finalized the "Out The Door" price via email within 1/2 hour. We arrived at Faulkner to finalized the paperwork and within 90 minutes, the transaction was completed. All the staff are friendly, the atmosphere was laid back and we had a very positive experience.I will highly recommend this dealership.

When I walked through the door I was greeted right away....

When I walked through the door I was greeted right away. Paula and Roy assisted with the test drive of the vehicle I was interested in. I can tell Customer Service is #1 with this dealership. I will pass the word on and purchase again when the time comes.Thank you!