Elko Motor Company

Great service and they treat you right!

Such a change from earlier years! I have bought 3 vehicles there and was sohappy with the way I was treated and the service I received when needed. I would definitely recommend them to my friends.

Elko Motor Co for Toyota

I was looking for an almost new Camry and had driven a easy dozen of them. That meant that the price within a range of colors was all important. Elko Motors understood and we found and finalized a model very quickly. Oddly enough I was never at their facility.

Recalls

I took my truck in for recalls. The service manager was very helpful and polite. He called with updates on when it would be done. When it was finished and I picked it up he was very curtious and go me out of there in record time! Thanks!

Fix water pump!!

I just want to send a HUGE thank you out to Elko MotorCompany. The water pump took a crap in our family truck, it was literally bleeding pink in my driveway. And had 3 major recalls on it. After towing it to the shop and explaining the problem, they got it in, up on the lift, fixed, and out in a matter of hours. It's our main family vehicle, you guys saved the day!!!! Thank you, thank you!!!!!!

Great Service.

We lost the front end of a Dodge 2500 on a remote county road. AAA was zero help. The service department made several recommendations that helped get the truck into Elko. They turned it around quickly. We missed the closing by a few minutes but the Service Manager came back in to help us. There were a few challenges but again the Service Manager and Crew did a fantastic job overcoming issue quick and professionally. We have had a fleet of Dodges but down to a few. The Service Manager and Sales Associate made this dealership the #1 we have ever worked with in a decade.

Dodge Ram 1500

We purchased a 2016 Dodge Ram 1500 and the experience was great! I didn't have to sit and wait hours to get a deal figured out or to haggle over the price, they do best price pricing and with the rebates included we got a better deal than we would have even fought for! Megan, our sales person, was awesome to work with! I highly recommend Elko Motor Company! I will definitely be going to them when we need to purchase a new vehicle again!

ElkoMotorCompany.com

I worked with the sales rep Megan!!! She was excellent! I test drove 7 vehicles and asked about safety ratings, recall notices, faulty electrical systems, transmissions. Every question I had was answered right away and I was informed before ever making my decision on the vehicle. She was patient and kind. The best part was that I got the absolute best price for the area and they were amazing. I also asked if they would put a hold on my vehicle so I could take a couple days to be 100% sure that is what I wanted and the company was happy to do so. I'm very pleased with the top service I received all the imformation at my disposal and to the amazing sales rep that Megan is. I would recommend Megan to anyone looking at buying a car/truck/suv.

Unscheduled oil change

Didn't have an appointment . They fit me in and were very accommodating. Had a small problem checking out but they solved it fast

car service

quick friendly service,got my car in right away and got it back the next day. thank you

Oil change

Very pleasant and accommodating. Fast service...oil change in under 30 minutes.

oil changes are fast

Planned oil changes are very fast and a good job was done

Took my truck to Toyota shop for recall

Took my truck in to Toyota shop for a recall repair. They fixed my truck, and even came an picked me up at my house in Spring Creek, to come pick up my truck.

Easy purchase

This was the easiest experience in purchasing a car I have ever had. From start to finish in closing the deal it was less than 20 minutes. Wow! I like the approach of no haggling over price. Highly recommend to others.

Emergency service

I had a check engine light blinking on my 2015 jeep wrangler, I was on my way back from Reno to Denver and had to be there in one day. the service department saw my dilemma and got me in immediately and fixed the problem within 20 minutes. Unheard of service!!!

Good Service

They didn't have a Toyota tech to deal with a bad battery in my Prius. I was thankful that they wouldn't touch it until the proper tech was there. It was still done in a timely manner and reasonable.

Great service

The service manager was so helpful, she explained why I have to pay extra for my services. Excellent customer service.

Service Department

Getting my truck serviced at Elko Motors is always a smooth process. I appreciate the shuttle service to take me where I need to go while the truck is getting worked on.

Great service and pleasant to work with

We had a recall item done on our Toyota Tundra and it was done well, in a timely manner and the service people were very pleasant to work with

A good dealership

I have bought a couple of cars from them (& the previous owners ), I have gotten good service & prices.

Recall on 07 Dodge Pickup

My truck had to go in for a recall and it was done in a timely manner.

Good Place

Went in for 25K routine maintenance; vehicle over 2y old, beyond the usual 2y 'free' tire rotation/oil change, etc period. Was VERY pleasantly surprised that they included those items on my Highlander for this most recent visit. I'd purchased the car from this dealer, but before it became Elko Motor, so cannot comment on buying process. Being a Toyota product, haven't had to have any repairs so cannot comment on them either.

Great service

I always get great service from Diane, at the costumer service desk. Any time I come in for maintenance, on my Toyota Tundra.

Always a pleasure

We bought our 2013 Highlander new from Elko Motor Co. and they were terrific to work with. They have done ALL of the maintenance on our vehicle and they always know who we are when we call! They take pride in the work they do from Chuck on down. Elaine, in the Toyota Service Department always makes sure to assist however she can and make the experience easy and pleasant. They even left a Thank You card in our car after our last service with them. Great Job!!

BEST Sales & Service EVER!

As an unescorted female my past solo experiences of purchasing vehicles and service have been way less than pleasant AT ALL OTHER DEALERS with whom I have dealt. Big Difference: Elko Motor Company has been THE GREATEST for both purchase and service. The purchase process was timely, efficient and I wasn't kept waiting for HOURS, nor was I sold a used vehicle that had been in a wreck, nor was the extra radio that was in the replacement car when I test drove it removed when it was taken out back to be "cleaned up" before I drove it home... EMC SERVICE DEPT. FABULOUS! At every other "dealer" the service bill has been overpriced, and there were always recommendations for service I really didn't need... past experiences were never good - ELKO MOTOR COMPANY is outstanding in everything they do. I have NO hesitation about taking my vehicles back for needed services. When I get enough $$$ I will be a repeat car buying customer.

Great Service

Loved my experience getting a simple oil change. Best service in Elko of any dealership!

needing a chance to get a car

when I showed up at the lot,i was immediately approached and helped.my questions were anthswered.unfortunatly I was not able to get a car.i have a full time job,i have money for a down payment...but,since my situation isn't ideal,they will not give me a chance to get a vehicle.i have no credit history because I have spent the last 11 years in federal prison.i don't have bad credit,i have a full time job and pay all my bills on time.they just did not want to give me a chance and take a risk on me.that being said...it is a nice car lot with friendly people.if you are searching for a new car and you have great credit,i would definitely recommend them.but if you are like me and need someone to give you a chance..this would not be the perfect place to go.

Great Folks

We have bought two vehicles here and have had a great experience both times!

New Car Purchase

Best car buying experience ever. My sales professional, Leo Hart, was the most professional and knowledgeable car sales person I have ever had the pleasure dealing with. The dealer was low pressure and extremely customer friendly. I would highly recommend purchasing from Elko Motor Company.

Oil Change

Elaine was great, very friendly and still very professional.

Service Department Review

The service adviser, Elaine, was professionally efficient and friendly. She answered all of our questions and assured us that all of our complaints were resolved.

W Thompson

We searched for the new 2015 car of our desire and Elko Motor company found the car in the general area, gave us the best deal and best trade-in value for our car. Delivery was very swift and no problems with "hidden" costs. Very professional and up front in all aspects.

Jim Haskins

Excellent service on my Tacoma. Even though I did not have an appointment, they were able to get me in for service in a timely manner.

Purchased a car

Sales person was good, price was right, a good discount price posted in the window and deal only took minutes. I always go out of town for my cars because I dislike dealer in my area but I have changed my mind about this one.

Elko Motor Company Service Department Review

As a new customer I was unsure of what I would encounter on this visit. I was greeted most professionally by Elaine my service advisor. She went out of her way to assure me that they would get right on my service and complete it as soon as possible. I was given a choice of waiting or having a courtesy car take me wherever I wanted to go. The service technician came out and reviewed with me what he was going to do. I truly felt your people went well above and beyond to let a new customer know that Elko Motors cared about their customers. Most impressive service.....and then Elaine told me that there would be donuts in a few minutes!!! WOW! Your people are great. Thank you, Mike.

brand new jeep

I had a great salesman who was very helpful and understanding

dodge dart 2016

First buying experience went perfect, Paul and Sanka were great and friendly

Great Service, keeping us informed

Elaine Simonsen did a very good job co-ordinations with us. Very personable and informative. Elaine introduced us to the Service Dept. Manager, Jay, to answer any questions we had. Very personable also, and he and his crew did a quality job. We will be back and will tell others of our experience.

Purchase of a new truck

We just purchased a new truck and I must say it was an excellent experience. I normally hate going to car dealerships because they try to put you into something you may not want or afford. Leo Hart was our Sales Consultant and he was extremely knowledgeable and did not pressure us in anyway. We were very pleased with our entire experience at Elko Motor Company.

Great Service

Fast friendly and love they treat my vehicle likes it their own. Explained in detail what was done and felt informed and confident about quality of USA MADE products being used in the service. Service Advisor showed responsiblilty in the care of my vehicle

Love the Change

Since this dealership has become Elko Motors the whole atmosphere has changed for the better. Not only would I go back and purchase a third vehicle from them I will continue to entrust my pick-up to them. The people are fantastic and they aim to please; they actually succeed at this. They are the best local dealership and I love the direction they have taken.

Vehicle for service

very happy with service I only been deal with service department and they very helpful, defintely will reconment to anybody, I am so glad they change owner because the previous owner it horrible, if I ever going to purchase another vehicle definetly give them a try.

check engine light

Had problem with jeep and they took care of it asap got me back on road

oil change and tire rotation

I took my tacoma in for an oil change/tire rotation. . The service people were courteous. They told me it would be quite a wait.. But they were pretty prompt in getting it done. So I was pleased with the service.

I will never go anywhere else!

Sanka was our sales associate and she was AMAZING! There was no pressure to purchase anything and we could have a regular conversation, it didn't feel like I was talking to a car sales person. They gave us top dollar for our trade-ins and managed to get us an amazing interest rate. Customer service was also amazing! We have purchased 3 vehicles from Elko Motor Company and will continue to bring our service here and recommend it to all of our friends and family.

elko motors

great experience and customer service. I would definitely recommend them to anyone.

LADIES: This Place is THE Best In the West!!

Since 1993 my car buying and service experiences had been as a lone female mostly "crying in the wilderness". From unnecessary and costly repair work to replacing aging used cars my confidence level in auto matters was ground down to the point I thought car dealers were three grades below whatever profession was in last place! Then, 30 December 2013 by happenstance I stopped by ELKO MOTOR COMPANY! Wah-Lah! Absolutely different from anywhere else I've ever been - ended up purchasing a slightly pre-owned brand new 2014 Jeep GC Limited. Purchase process was smooth, uncomplicated and FAST - no haggling, no pressure and very pleasant. Since I started with EMC 18 months ago I have had my gorgeous car serviced and repaired - no haggling, quick, easy, no unnecessary costs. During both oil changes the EMC OWNER has cruised through the pleasant waiting area and greeted me warmly, like a member of his car buying family. No more long, arduous out of town trips trying to find honesty, integrity, and someone with my best interests in mind when it comes to buying a replacement or repairing my car. EMC - where have you been all my life? Certainly glad you are in My Home Town now! Friends: Wherever you are in the West - EMC is worth the trip to meet your car buying and service needs!

Better than I anticipated

When I originally called for transmission repairs I was informed it could be 2 weeks before being diagnosed and up to a month for repairs. One week later from the day I dropped it off I get a call saying my warranty was going to cover it and part was ordered. I went in 2 days later and it was ready. I was so ecstatic when Leni gave me the first call because we had just moved here and as everyone knows a new area you need a car to get around when you have kids as well. Great service and great people I will be returning to them for all my jeep needs in the future. As well as my husband has his eye on a couple trucks. Definitely a great place for repairs.

Overall, it was a wonderful experience.

Had stopped by on Saturday to look at cars not long before the dealership closed, yet Arron stopped on his way out and introduced himself and offered to stay late and help us. We declined at that time because we wanted to look around a little more. His day off was on Monday but he still offered to come in and meet with us if we were interested in coming back. On Monday I called and he meet me at Elko Motor Co. and was very helpful through out the whole process of buying my very first new vehicle.

Excellent Buying Process and Customer Service

I purchased a new Toyota 4 Runner at EMC. Kodi my sales consultant guided me through the entire process and was amazing to work with. This was the easiest buying process I've ever had, no hassles just great customer service. Would definitely purchase from EMC again. Thank you Kodi!!

Best In Sales & Service I've Ever Experienced!!

I purchased my 2014 Jeep Grand Cherokee Limited from Elko Motors Dec. 31, 2014. The Sales Experience was pleasant, did not take 5 hours, my sales rep answered all my questions and encouraged me to keep in touch. Jeep sent 4 Recall notices that I just couldn't get to right away. When I finally was able to schedule all the repairs were made while I was at work - their pick-me-up & deliver-me service was superb. When if was finally time for an oil-change the service dept. took me right in and we waited for about 1/2 hour next to the popcorn machine. There was a mother with several toddlers also in the waiting area and the kids had sort of left a popcorn mess around the machine. The harried mother was trying to keep control but was losing - meanwhile the Owner of Elko Motors came in from the Service Department, saw the situation, immediately cleaned up the mess himself, and as he walked past me (hadn't seen me in 6 months or more) said, "Hi! Are you being taken care of? You bought the Jeep GC didn't you?" Thank You, Elko Motors! You have restored a skeptic's faith in a pleasant auto sale and service experience - and those are definitely at Elko Motors, my first choice in automotive sales and service!

Great experience all together

I bought a nice used car.. I haven't got to pick it up yet but I think I'm going to be quite happy with our perchase. Staff was friendly, place was clean. All good.

Purchase Toyota vehicle

Purchased a new Toyota. No pressure from salesman. Knowledgeable on vehicles and when he did not know something he told us he would have to look it up. This gave us confidence in his capabilities.

Retail Dept. Manager

Anna was amazing. Walked me thru the entire buying process from start to finish making sure I understood everything. Such a wonderful company to purchase a car with. No hassles, no pressure, just amazing customer service.

Best Dealership I Have Ever Been Too!

Went out of there way to find a hard to get Challenger, My family has bought 7 new vehicles from them, Their the Best people to work with, No Hassels

Best dealership in the area

Purchased two vehicles from Elko motor company. Excellent customer service from the entire staff. Anna went above and beyond to assure we had a great experience. We recommend EMC to anyone looking for a new or used vehicle. The service department, Cal has always been professional and curteous. My vehicles always come back with a compete service and Cal goes over the entire invoice before we pay the bill.

Elko Motors

Excellent experience. Keep up the good work. Could not get stars to work but a 10 out of 10.

Great customer service, willing to go the distance

My husband and I were first time buyers and really had no idea how to go about buying a car. They were helpful and more than willing to fufill our wants and needs for a car. We would recommend them to anyone looking for a car.

The BEST!!

Everyone knew my name. The customer service was awesome. I did not leave without knowing every knook and cranny of the new vehicle! I will be back

No pressure buying

Very good no pressure very relaxed very helpful. Skyler was very informative about the vehicle. Took his time to explain the features. He was very nice not pushy like other dealerships we had been to, very friendly. Skyler seems to be up to speed on the product he sold us. Brandon Crotts explained in great detail the other options avaible to us ie extra warranty was thourough and on spot didn't balk while explaining. We look forward to shopping for a used vehicle for our daughter when she becomes a licensed driver in the next 2 years. Overall expierence was wonderful. Thank you Skyler and Brandon.

Great service, good value.

After a brief misunderstanding, the vehicle that I purchased was serviced and repaired. Elko Motors was very efficient, friendly and cooperative. With their vehicle pricing philosophy and the degree of cooperation they give the customers, I would recommend them to everyone looking for a vehicle.

Best car buying experience every.

Best car buying experience I have ever experienced. Salesman was extremely knowledgeable about all the Ram Trucks we looked at. The loan process was so smooth and easy, it was a pleasure doing business with this company. This is how all car buying experiences should be.

Purchasing my new 2014 Toyota Avalon in Elko, Neva

This is my 3rd purchase of a Toyota, Sanka is always my sell person and has always worked with me to make it as simple and easy as possible

5th car we purchased from this dealer

This is the fifth car we have bought from this dealer through the salesperson Anna. she is awesome. The people who check the vehicles out when they come in however, are doing a less than adequate job. There are things wrong with the vehicles that could have been corrected easily before they sold the vehicle. Check the vehicle out thoroughly that you are looking at be buying. I would recommend this dealer to buy your vehicle from.

Great "new" local company

What a great transaction! I traded a high end pick-up for a Prius and an older diesel pick-up, didn't know if I could swing the trade, but the folks at Elko Motor Company were wonderful about finding me financing that worked. They gave me a good price on my trade and their vehicles booked out perfectly in my research. Anna and her colleagues provided a stress free purchase and excellent service throughout my purchase. What a marvelous change from the prior iteration of this company, and many other dealerships. Can't say enough for the staff of Elko Motor Company; they were and continue to be a great place to do business. Kudos to the new ownership on the transformation. I will definitely be coming back for both service and the next vehicle(s) I purchase. Thank bunches!

Will continue to purchase here!!

My second vehicle purchased here and will continue buying here!! Great job to everyone at Elko Motor Company!!

Best place to buy a car or truck

It was a great overall experience to buy my truck at elko motor company. They are the best!!!

New Sienna SE Premium 2015

We have bought several cars from this location and from the sales person Anna Alberdi. We have always received professional service. Anna has always been helpful and outgoing when we made our decisions on buying a vehicle. We always received a great experience from sales to financing. Anna always calls to make sure we are happy with our choice. Thank you Anna, Yusanka, Clint, and Albert for all your help. We totally love our new van.

Great service

This is our 2nd vehicle from Elko Motor and we had an excellent experience both times. We would recommend to any. Our sales lady Usanka is very good at her job.

MOST EFFICIENT FRIENDLY SERVICE

I took my 2013 RAV 4 in to have the complimentary 15,000 mile check done on it and it was done and ready to go back on the road in a FLASH!!!!! Very impressed with friendly and efficient service.

Excellent service

I have never purchased a vehicle from Elko Motor Company, but I take my Toyota 4Runner to them for service. The service department is always, polite, friendly, helpful. Honestly, I have never gone any place else for either emergency or regular scheduled service, so I can't comment on their prices. Nice people.

Awesome Experience

I went there just to see a car that I saw on the lot and they made it so easy and simple that I end up buying a car. they gave me a fair trade for my car. In all it was an awesome experience. I would very much so recommend this dealership to anyone else. There was no pressure whatsoever. I am very pleased with my purchase.

Buying Process so easy.....

This process was so easy and pleasant. Will recommend to everybody I know.

Best Dealership!

Hands down best dealer ship I have ever been too! Got my very first car yesterday and the service I received was amazing! Everyone was so nice and patient with me. Would definitely recommend them to everyone:)

Great Service. A Good experience all around

The service dept was very helpful. They used seat covers and the work was done in a timely manner.

Very Accommodating

While traveling out of state, I needed my first 5,000 mile service. They worked me into the schedule and got me back on the road in less than an hour.

Elko motor company

All I can say is amazing!!! My whole experience from the time I drove into the lot up until the tie I drove off the lot in my brand new car!!!:) The customer service was absolutely great and so welcoming!!

service department

Stellar service , prompt and courteous .I give Bob Kirkland an A plus

Great Place

Had a great overall experience. The people there were very helpful and experienced. Would recommend buying a car there.

Amazing Service!

This is the second time we have bought a vehicle from Elko Motor Company and I cannot say enough good things about them! The salesman are great and speak to both husband and wife, there is no only speaking to the husband at this dealership. Cory, Paul and the owner, Chuck, make the buying experience very pleasant and this is the first dealership that I have not felt uncomfortable at. The facility is amazing and it definitely is worth the time to stop in and see how they can help you!

Great place to do business!!

I like the fact the prices on the cars are already discounted and there is no haggling. The staff is courteous and they know their products. The service department personnel are very accommodating and all in all, I am glad to have bought here locally. I know if I have any problems at all, they will help me.

George W (tundra)

I went to see the new Tundra trucks, 1794 model. I found one that I thought I would like so I requested a test drive. The sales person was very friendly, knew a lot about the truck and what options it had. We test drove the truck which was very nice, found out what my trade in was worth and went from there. No hassles, very professional staff and I drove my new truck off the lot.

Amazing Customer Service!!

I just recently bought my Camry from Elko Motor Company and it was a super smooth transaction from start to finish I was there for about 2 hours. Their customer service was great and super friendly. They have a customer for life with me. I will continue to go to Elko Motor Company for service and future purchases.

Super friendly, and helpful!

They took our trailer as a trade in and gave us a great deal!