Elk Grove Volkswagen

Our first brand new car!!

They were amazing!! Really listened to what we wanted snd did everything possible to help us get into the perfect car! We now have a beautiful Passat that our family can easily grow with! Thank you Elk Grove VW!

Audi Elk Grove Is Excellent!

Ralph and Jerry were both very friendly, helpful, and so honest. I appreciate when someone helps and truly doesn't cut corners to meet their goals. Both these gentlemen were the Best! Ralph went above and beyond! ;)

Great experience

I've always hated car shopping until.buying a car from this group. What a great experience! I don't know many people that can say that about buying a car, but this group made it easy. If you're looking for zero pressure and honesty, go here! Benjamin, Mike, and the Finance Pro were awesome. Again, can't believe I'm saying this about buying a car.

Great Deal

We bought Golf Sport Wagon,great deal, better than TrueCar or similar websites.Went to different dealerships before Elk Grove and we can say they have the best customer service. Stop by and see Adam Pepitone, Thank you to the entire team at Elk Grove VW.

Great experience!

Went to four different dealerships before coming to Elk Grove VW and so happy I kept searching and found them. Edwin was so cool. He came in on his day off to work with us. No pressure, no games just straight forward with their customers. Really good customer service.

First time buying experience....Amazing!!

I got an amazing deal on a new 2017 Passat from Elk Grove VW. So happy with their customer service...they made our first time buying process/experience painless. Go see Edwin, he is a great no pressure sales guy!! I totally recommend them.

Our Experience with Elk Grove Audi

Omar, Jussif and Mike all were very professional, courteous, and interested in taking care of what we wanted in our car buying experience.

Quick and easy!

I saw the Pink VW Beetle advertised on the Volkswagen website and decided to try to find one. The first VW dealership I went to, the salesman said, "Good luck finding one of those; they only made a limited number of them." So we continued our search, and I'm glad we did! I went on to the Elk Grove VW website and was able to text-- and get an immediate response-- all my questions about the pink VW Beetle. The person who texted me back told me they had one on the showroom floor and invited me to come in for a test drive. The next day after work, we went in, saw the car and fell in love with the cool color-- and right then and there, the completed our application, approved our loan, and we were driving out of the dealership in our new car in no time! Ty, the kind gentleman who helped us decide on our car, was very friendly and knowledgeable. The finance manager was thorough, quick, and very nice. I would highly recommend this VW dealership to anyone looking to purchase a vehicle.

Vince Webb - FANTASTIC

Vince Webb - was very knowledgeable, friendly and patient. We enjoyed the experience. and will highly recommend this dealership. We came out very very happy and satisfied

the best!!!!!!!!!!!!!!!!!!!!!!!!!!

I needed a car and they put me in a beautiful 2014 Toyota Carola four door sedan the same day no run around just plain good old fashion customer service did the trick thank guys :)

Loved my experience!

Great team! Made for a very stress-free buying experience!

Awesome team!

I can't thank the staff at Elk Grove Volkswagen enough! They made the buying (and trading) process very easy. It took me 2.5 hours from start to end. WOW!

Run, don't walk, to Lasher Audi in Elk Grove!

What a positive buying experience! No pressure at all, intelligent sales people, quick approval and finance work, and beautiful cars. When buying an Audi, we had several choices in Northern California - this was by far the best, probably due to Vince Webb, the most knowledgeable car specialist we've ever dealt with in our many years of car purchases! Wow!

Car buying

Salesman (Adam) is very accommodating in providing a first class service in finding the right price for a new car that I want to buy. Also, Michael in the finance dept is very patient in dealing with us in getting the right financing option which is very beneficial for us.

EllGrove Lasher Top of the line customer service !

My husband was looking for my car; went to Mercedes leadership and customer service was totally gone, no one was able to help! He contacted Daniel Pascual that assisted him right away, making the deal over the phone, straight forward conversation and completed the deal once we went to the facility. Great job Daniel! We appreciate you extra efforts!

So pleased!!

Kyle, was so knowledgeable and helpful with purchasing a first car for my daughter Samantha.. He really made a grueling process bearable. Kyle treated us as though he had all the Tim in the world. Also as a mother alone car shopping I felt at ease. Thank you Kyle! I was very impressed with the sales managers and Eddie in financing, I've delt with other fianance guys and he was soo sweet! We had a lot of choices at Elk Grove auto mall and I think we made the best! It was Kyles salesmanship charisma, and knowledge of his product that was the major factor in our purchase. Thankfully,Stacy V. & daughter

Great Place to Buy a Great Car

Tremendous experience. Vince is a gentleman and will go to incredible lengths to take care of you.

Great car buying experience

Ivan helped me buy a car on Sunday. He was great. Everyone is so helpful and the entire experience was easy and quick. I am extremely happy with Ivan and Elk Grove VW! Thank guys

Beat Car Experience Ever!

Just Leased a Passat 2016. I have leased and purchased 12 vehicles in the past 20 years. Nothing compared to this experience. Kyle and Youssef got me in an off the lot in less than 2 hours. Knowlegeable, professional and cordial are words that cone to mind when thinking about my experience at Lasher VW in Elk Grove. Simply put, it was the best experience I have ever had leasing a vehicle.

Worth the 40 mile trip to see and buy

Ivan was great to work with, he did his best to make sure we got the car we wanted. I am 84 and have owned 48 cars, of all the different deals this rates 100 plus .

Purchased New Car

My wife and I where looking into buying a 2016 golf on Friday morning the salesman Derek called and said he had one. Ten minutes latter the finance manager called and said they could drive the car up to my office in Jackson Ca. and that I could sign the papers and get my wife's new car. The process was quite fast and I am very happy.

Outstanding customer service!

Jay and Bobbie were great and very patient! I got a great deal and I love my new car! I changed my mind on the color about 3 times and they were very patient while I made my decision. I would recommend this dealership to everyone!

Elk Grove Volkswagen

Best place to purchase a vehicle. They treat you with respect and there's no added pursure on making your decision. I give them a 5 star review and would recommend making your next vehicle purchase with them. You will not be disappointed and they will make sure you are completely satisfied. Give them an opportunity to make your next car purchase the best decision you ever make

Got what I wanted no hassle and staff were ready and attent.

I pre approved. Staff were attentive and prepared when I came to get the car. N byo pressure. I love my new Passat. I worked with Bobby Williams and Michael Nelson. I would buy another car from these gentleman and VW.

Lasher Audi, Elk Grove....great dealership

We had looked at the Q5 and test drove one at Niello Audi. We were ready to purchase one but the salesman was rude and condescending towards us regarding our trade-in vehicle. Needless to say we left without buying the car. We came to Lasher Audi and were met by Daniel Pasqual. Daniel was professional and eager to help. After a test drive, we settled on the Q5. We dickered over the price for a bit but were able to come to an agreement. Daniel and Mike Nelson were professional and did a great job with the purchase. Probably one of the best car buying deals we have gone through. The only negative was that the air conditioning inside the showroom was not working and it was a 99 degree day.

Awesome Customer Service

Excellent experience and Outstanding customer service!! Took my husband to pick up his car from service, getting the oil change ended up getting two new vehicles. He bought a new Jetta and I leased a new Passat. Everyone there were amazing, from the salesperson to the sales manager to finance manager they were all awesome!!!

Awesome Customer Service

I went from just giving my husband a ride to pick up his car which was getting an oil change, to test driving a Passat, to leasing a Passat. In fact we both left there with new vehicles, my husband purchasing a new Jetta and I leased the Passat! Everyone there was so pleasant, the customer service was absolutely awesome!! Outstanding experience!!

Great service and cars

I came in the dealership to look for either a A3 or A4. It was to my surprise that they had a A3 and a A4 side by side in the showroom. I was able to compare and contrast the two in a air conditioned environment. That sold me on buying either car. The salesman was very knowledgeable and did not try to persuade me on choosing a specific car. I ended up buying a A3 2.0T. Best car purchase experience I had in a long time. I would highly recommend elk grove audi/volkswagen for your next purchase.

Lasher's VW

I had several years ago received a somewhat less than favorable experience from the service department. The only reason I was visiting this dealer again was because I had a coupon for an oil change. The staff at Elk Grove VW has completely restored my faith in their dealership. They did everything in their power to regain my trust and right any wrong that I may have experience in the past. If at any time there was a bad apple in their staff, rest assured that employee doesn't work there any more. Bottom line is that I went in for an oil change and walked out of there with 2, I say again, 2 new cars.

Satisfied Customer

My last Jetta was purchased from Roseville VW because I was unhappy with the service department at Elk Grove. However, the staff at Elk Grove VW has come full circle, has gotten rid of any rotten fruit if you well and is jumping through hoops to earn your business and make you a happy customer with no pressures like you experience from most dealerships. I went in to get my oil changed because I had a coupon and ended up driving out of there in 2 brand new cars. Elk Grove VW had surely earned my trust and business for all my service needs.

Audi Elk Grove is Great!

We arrived at the Audi dealership on Saturday. All sales people appeared to be busy. So, we started looking at one of the A5s on the lot. Within less than 3 minutes we were approached by the sales manager Jerry Sypkins. He told us all of his sales people were busy at the moment but he wanted to make sure we were taken care of. We let Jerry know we were interested in an A5. He answered our questions and asked if we wanted to take a test drive. Of course we did! Jerry is very tall and doesnt quite fit into an A5 so he introduced us to Peter Allen one of his sales guys. Peter was great! We test drove the Audi A5 and the A4. Peter is very knowledgeable, patient and a pleasure to be around. There was NO PRESSURE to buy. We spent a lot of time deciding on which car we wanted to buy. We even had both Peter and Jerry searching all of California for the specific color and packages we wanted. We decided to buy one of the A5s they had on the lot. This is our second Audi. There were a few things we wanted to add to our car (tint and paint protection). We were called promptly Monday morning to schedule an appointment to have these things added. This was the best car buying experience weve had. We love our new car. If youre looking for an Audi, I highly recommend going to Audi Elk Grove.

First time buying a car

It was my first time buying a car and I hope all my purchases from here go as smooth as this one did. My finance person helped me get a car that I've been wanting for a really long time at a very good price and it was very quick. I didn't feel like I got cheated into a sale.

Excellent Service

Jay was my finance manager and he was awesome. He was able to get me in the car I wanted. He had great customer service skills and really knows his stuff. I would recommend Jay and the Volkswagen family to anybody that is looking to purchase a vehicle.

First Rate Dealership

My wife loves her EOS, and Elk Grove VW is where we get it serviced. So, when it was time for me to look for a new vehicle it was our first stop. As a musician who needs to carry keyboards, getting a vehicle that could fill that bill and also be a great commuter and be good for long trips was a tall order, but Derek pointed me to the Golf SportWagon and it was a perfect fit. No pressure when I said I wanted to look at other options, and within a few hours I was back. Derek was with another customer, but rather than expect me to wait he put Adam on the case, and boy what a great team. No typical territorial sales staff behavior at this dealership! They really all work together to provide excellent customer service. They put me in a limited edition SportWagon and I could not be happier. Now we are a complete VW family, and the EOS has a new little brother to look after in the garage at night. Great cars, and a great dealership make for a really good buying experience.

Wonderful!

Both Jay the manager and Adam in sales could not of been more helpful. No pressure at all. They treated both myself and my daughter with the utmost respect. Which was very comforting. Thank you both so much! I'll be back.

Easy process and Jimmy Paiz is the man

We bought a new Golf as a spare/ work car. For the price the Golf is a great car. Bought a 2014 for our son and it has been great, so the decision to get another was easy. We have an Audi and Porsche and have had other higher end cars and the quality of the Golf is really amazing for the price. Especially right now. Bought an Audi Coupe from Wes Lasher in 1987 (Florin road then) and remember that as being a good experience too. Glad we made our way back to them again. Jimmy, our salesman, was fantastic. First email at 10 am, there at 1:30 and on our way home by 3 pm. No pressure, no stress.

Elk Grove Lasher Audi

We had visited this dealership once as we began our car search. We had a very pleasant experience without pressure and were given clear concise information about the model we looked at. We returned 3/26 and met with Daniel who was available this time to work with us. While he was eager to do business it was obvious he wished to find the best fit for our needs. He spent much time reviewing the A4 and answered all our questions. Daniel is personable and knowledgeable, especially in the area of technology. When we showed some interest to purchase but were not sure if this was the right time he immediately sought the manager who was able to further assist us. We did finalize our search and bought a car 3/26/2016. Both my wife and I were please with the outcome and look forward to continued business with this dealership.

A highly recommended dealership

My car buying experience at Lasher Audi in Elk Grove, CA has been extremely pleasant. This is the second car I purchased from this dealership - I am a repeat customer because I was happy the first time. At Lasher Audi, they are laid back and you dont feel pressure. There is no need for intense haggling - a reasonable deal is easy to come by. They are straightforward and polite about their best offer - after all, these prestigious German luxury vehicles are not for people looking for a cheap car. The favorable experiences will continue when you come in for routine maintenance. You get treated like a VIP and the service is highly professional. For me, Audi is a better value than Mercedes or BMW, and every bit the sophisticated performer of these comparable vehicles.

Good time even in bad weather

Just bought a golf sport wagon this last weekend from Jimmy and Tony. They were super easy to work with, no back and forth haggling. Most of the time spent in the office was drinking their free hot drinks and watching tv as we waiting for the finance manager to be available :) if you are in the market for a VW in the Sacramento area this is the place to go!

Seamless, hassle free, wonderful

I was most fortunate to have a wonderful sales rep Jimmy Piaz assist me with my best car experience I have ever had. A dealership who cares about your needs and treats you as they would their own family. Amazing!

Great salesman

Ralph was an outstanding salesman who was not pushy. He was patient, understanding, accommodating, and respectful. I am glad I had him to guide me through the entire process. I was unhappy, however, with the sales manager who was very slow in processing my paperwork. I arrived at 6:20 p.m. and left three and a half ours later only after another sales manager jumped in to assist.

A "Just Right" Car Buying Experience!

Talk about seamless. I called the dealership with a question and was lucky enough to have Tony, the Sales Manager, answer my call. Long story short, Tony provided the information I needed and worked with me throughout the day over the phone to find me a new car that I wanted and that worked for my budget. He found EXACTLY what I was looking for and had already done most of the leg work before I got to the dealership after work last Thursday evening, February 11 to sign papers. Everyone I met was very friendly, helpful, and not pushy -- thank goodness. Mussef, the F&I manager, and Kyle, went over everything I needed to know about my new 2016 Jetta Sport, and were great, too. The reason I chose Elk Grove VW for my next vehicle was because I had already had great experiences with Paul in the Service Department when I took my previous Jetta (purchased at another local dealership) in for maintenance because it was closer to where I live. I will definitely recommend Elk Grove Volkswagen to my family and friends going forward. Thank you for making what could have been a very stressful event a piece of cake!

A "Just Right" Car Buying Experience

Talk about seamless. I called the dealership with a question and was lucky enough to have Tony, the Sales Manager, answer my call. Long story short, Tony provided the information I needed and worked with me throughout the day over the phone to find me a new car that I wanted and that worked for my budget. He found EXACTLY what I was looking for and had already done most of the leg work before I got to the dealership after work last Thursday evening, February 11 to sign papers. Everyone I met was very friendly, helpful, and not pushy -- thank goodness. Mussef, the F&I manager, and Kyle, went over everything I needed to know about my new 2016 Jetta Sport, and were great, too. The reason I chose Elk Grove VW for my next vehicle was because I had already had great experiences with Paul in the Service Department when I took my previous Jetta (purchased at another local dealership) in for maintenance because it was closer to where I live. I will definitely recommend Elk Grove Volkswagen to my family and friends going forward. Thank you for making what could have been a very stressful event a piece of cake!

Great service from JOSH, great deal, friendly!

Joshua was very helpful answering questions. He was not pushy it aggressive. I told him at the outset that if he were, I would leave and I was very pleased that he respected that. I provided him with the parameters of my purchase, such as year, mileage, amount Ibadan to spend, specifications of the model, etc. he was very polite and was able to close the deal, taking into consideration all of my requests. This is my third VW in less than 15 years and I hope that this one is as reliable and keeps me as happy as the other two did. I would surely return to Lasher if my next car is a VW. However, this case better last many years, as I take good cars of my vehicles. Just to be clear, Josh was my salesperson, not Patrick- I see Patrick is in management bad likely authorized the bottom line price, but Josh sold me the car. One incredible turn off with the.entire experience is rage your need to streamline the finance process, especially since I paid cash. It took al,ostensibly as long as my mortgage. It's quite ruducykois. It had nothing to do with sales staff, and I don't know what meaningful changes, if any, can be done, buy it's worth a serious inquiry if you're interested in repeat customers. Sincerely, CMG

Pleasant experience with Salesperson Josh

Joshua was very helpful answering questions. He was not pushy it aggressive. I told him at the outset that if he were, I would leave and I was very pleased that he respected that. I provided him with the parameters of my purchase, such as year, mileage, amount Ibadan to spend, specifications of the model, etc. he was very polite and was able to close the deal, taking into consideration all of my requests. This is my third VW in less than 15 years and I hope that this one is as reliable and keeps me as happy as the other two did. I would surely return to Lasher if my next car is a VW. However, this case better last many years, as I take good cars of my vehicles.Just to be clear, Josh was my salesperson, not Patrick- I see Patrick is in management bad likely authorized the bottom line price, but Josh sold me the car. One incredible turn off with the.entire experience is rage your need to streamline the finance process, especially since I paid cash. It took al,ostensibly as long as my mortgage. It's quite ruducykois. It had nothing to do with sales staff, and I don't know what meaningful changes, if any, can be done, buy it's worth a serious inquiry if you're interested in repeat customers. Sincerely,Christa Gonzalez

Outstanding salesperson

Had one of our greater experience in buying a truck Thank You Elk Grove Volkswagon and John Dunlap. On a scale you would get A+

Purchased a new Jetta

Just bought My new Jetta 2015 1.4 Engine. It has very good power and if the gas is as good as they say 39 per Gallon. It would be great. I have not driven much but so fat so good.

Purchase a used vehicle with low mileage

The service is great, their very helpful. John and his crew did a great job. I got a car that I want it. Thanks for the great service. I definitely recommend to someone I know. Thank you VW

Elk Grove Audi

Purchased our first Audi, from the time we walked in the door to taking possession of the car the entire staff at Elk Grove Audi was courteous, knowledgeable and made our car buying experience not only seamless but pleasurable. On our drive home we talked more about the positive experience at the dealership than the car. We are truly enjoying our Audi Q7 TDI and highly recommend Elk Grove Audi.

In love with my Audi

Great service from "Hello" until I pulled out of Elk Grove Audi's parking lot with my brand new Audi. Thank you Vince for the best friendly service without any hassle. Was able to work magic with his team to help me out with my situation. I definitely recommend Elk Gove Audi no matter what your situation is. Thank you Audi team you guys ROCK!

Get a Certified Pre-Owned Jetta at Elk Grove VW!

I bought my wife a Certified GLI Jetta at Elk Grove VW and got a fantastic deal as well as great service. Sales associate Sam Gold showed me multiple cars within my parameters. Once I made a decision Sam promptly got me into the finance department and gave me all the details about the car I purchased. An overall great experience and my wife is extremely pleased.

Wonderful staff. Excellent experience

Staff are very helpful, friendly and knowledgeable. I'm very satisfied with the option I made based on a good advice from Elk Grove VW

Phenomenal Value!

I just bought a Jetta GLI from Sam Gold at Elk Grove VW for my wife and I am a very happy customer. My wife wanted something economical and safe that we could also give to one of our 3 daughters in a year or two, so we had previously agreed to a budget that was stringent to say the least.. I have previously owned VW's and Audi's so I am already a fan of the brands quality, safety, and performance. I gave Sam the parameters that I was shopping for and he quickly matched me up with different options that they had on the lot. I decided on a black on black GLI and it seriously looks like a car that cost twice as much. The 2.0 turbo has quite the get up and go and the interior is deluxe to say the least. Sam took me into the financing dept. and those guys procured me a me a great loan deal in less than 30 minutes. I got such a great deal that for the first time ever I also bought the extended 6 year/100,000 mile warranty, which truly gives me long term comfort owning this vehicle. While we were completing the paperwork Sam took my new ride back to the garage to have it detailed! Sam brought the car back up glistening and proceeded to show me all the features, run me through the stereo system, and he even connected my phone through the blue tooth and set up the programming for me. A great experience all the way around!

Very efficient process

Very efficient process. My lease was not up until March 30, 2016 however, I received a call from Sam gold at Elk Grove Volks stating the dealer was willing to make my last two payments. That interest me so I immediatedly contacted Sam. Upon further review, it was determined that I had three payments left. Sam stated the dealer would make the last three payments. I was contacted on 12/15/15 and drove away in my 2016 VW CC on 12/16/15.

Excellent experience at Elk Grove Audi

We just purchased a Q5 from Elk Grove Audi. I never thought I'd say this about a new car buying experience, but Elk Grove Audi made it very enjoyable and even fun. Vince, Ralph, Patrick and Jerry were a pleasure to work with: personable, professional, honest and fair . They went out of their way for us. I highly recommend that anyone interested in Audis to visit this dealership. I know we will be back when we want to purchase our next Audi.

Fantastic experience

Everything was great very smooth process with my first time car buying I've been to multiple dealers and this is one that I would recommend to any one looking to get a great car. I recently purchase a 2016 vw Jetta sport amazing car and great on gas I would advise anyone looking for a new or used vehicle to go check out the elkgrove vw amazing customer service they really one to help down to earth staff. Ask for jimmy or Derek great people.

Amazing Dealership!

Mike Fallis at Elk Grove Audi is the epitome of professionalism and his customer service is above and beyond. We took our A4, which Mike sold us a year ago, in for service on the Friday after Thanksgiving and was given a Q5 as a loaner. I called Mike and told him we would love to trade in our A4 and move up to a Q5. Over the weekend Mike worked with us via the phone and on Monday, we picked up our Q5. The entire staff at this dealership is friendly and courteous. Purchasing a car here was beyond a pleasant experience!

Friendly staff. Great experience

Bought two cars. One for me and one for my daughter. We love the cars and will happily recommend Jimmy, Patrick and all the others.

My first Audi A7

Elk Grove Audi did everything right in finding the car for me. I appreciated the work and time in making our experience a positive one.

Great staff!!

Just visited Elk Grove Audi yesterday and purchased a new 2016 Q5 3.0T. My inquiries started online when I submitted a request for an ePrice from their website. I was in email communication with Eric Ramirez after that who was really awesome to work with. I didn't feel pressured at all, but I set up an appointment with him to come do some test drives. He knew I was uncertain of what I wanted so he set me up with a number of different models and packages to try. I never once felt rushed or like he was pushing one car over another on me. He genuinely wanted to help me find the right ride for me, and that was a great experience. All-in-all I'm loving my new Audi and had a great experience buying it from Elk Grove Audi!

Elk Grove VW

In my search for a 2016 Jetta SE manual, Elk Grove was the only dealership that was able to locate the vehicle I wanted. I went in for a TEST DRIVE and left with a beautiful 2015 Passat Limited Edition. A sweet find! I had never considered buying one because it was't within my budget, Kyle, the internet sales manager made it happen! He made sure I got all the rebates available and managed to keep me within my budget. He was courteous, professional and respectful. .

Excellent experience

I recently bought Audi Q7 from LASHER Audi. My overall experience from the minute we walked in to walking out with our brand new vehicle was exceptional. The staff is very knowledgeable, friendly and honest who don't sell you but rather than that help you and guide you to choose right vehicle. Very pleased with Mike Falls and Patrick. Also every one else who was at dealership was very nice and helping. Thanks LASHER Audi for making our experience great and memorable.

Professional, Personal, and Honest!

I was so impressed with my purchase experience at Elk Grove VW that I will recommend anyone who is looking to purchase a new or used car from an honest, personable, professional team to come to this location. Ty Ketsavong was our sales associate and he was knowledgeable and not pushy, very friendly and easy to work with. If he didn't know the answer to a question he would go get the answer at the 1st opportunity. We decided to purchase a used car and during the process and Tony the Sales manager came in and highlighted that the car had some work done on it but that it passed the 112 point inspection and was certified by VW. I felt he didn't have to make the extra effort as it was late and he probably had to finish paperwork but instead he sat with us to help with our questions. Tony was personable and honest and we truly believe he had our best interested at heart, not just the businesses or his own. When we went to finalize the paperwork we met with Rachelle. She too was extremely personable and professional. She helped us understand the financing and even worked to reduce the costs on some of the extra features like the extended warranty. Overall, the team did a great job and represented this business with professionalism, personality, and honesty. We are extremely satisfied with our purchase and would buy from them again. Kyle Rivers

Professional, Personable, and Honest!

I was so impressed with my purchase experience at Elk Grove VW that I will recommend anyone who is looking to purchase a new or used car from an honest, personable, professional team to come to this location. Ty Ketsavong was our sales associate and he was knowledgeable and not pushy, very friendly and easy to work with. If he didn't know the answer to a question he would go get the answer at the 1st opportunity. We decided to purchase a used car and during the process and Tony the Sales manager came in and highlighted that the car had some work done on it but that it passed the 112 point inspection and was certified by VW. I felt he didn't have to make the extra effort as it was late and he probably had to finish paperwork but instead he sat with us to help with our questions. Tony was personable and honest and we truly believe he had our best interested at heart, not just the businesses or his own. When we went to finalize the paperwork we met with Rachelle. She too was extremely personable and professional. She helped us understand the financing and even worked to reduce the costs on some of the extra features like the extended warranty.Overall, the team did a great job and represented this business with professionalism, personality, and honesty.We are extremely satisfied with our purchase and would buy from them again.Kyle

Unethical Dealership - Buyer's Beware!

I bought a new 2015 VW Sportwagen 6 weeks ago from Lasher VW and had a good experience. I gave them a glowing Yelp review. I'm sad to report that this dealership is not what I thought it was. As many of you have heard, VW deceived the public by installing fraudulent emissions software on all their diesel TDI vehicles from 2009 to 2015. This is one of the worst cases of automobile fraud ever. Regardless of what fix they might come up with, it has made all VW TDI's virtually worthless, and their credibility has been permanently damaged. Today I took my recently bought 2015 Golf Sportwagen TDI back to Elk Grove (Lasher) VW and told them I wanted to return the vehicle based on the fraud. I was even willing to buy a different (Non VW) car on their lot. Their response was extremely sad and disappointing. They would not take any responsibility for this absolute deception, and basically did not want to work with me. I personally spoke to the general manager, Patrick, who did not want to take any responsibility either. He told me that he did not want to take on the risk of having the car sit on their lot for several months waiting to see how VW was going to handle the problem and not knowing if there would be a fix. He did not know if and when he could resell the car. His exact words. I also had two sales people tell me it was Volkswagen's problem and not their's. Wow! After several hours of difficult discussions, they finally agreed to buy the car back from me at a very reduced value. I lost 6K in the deal. They told me that the vehicle has lost its value due to this event, and that is all they could offer me. Wow! Talk about a lack a faith in their own product. It told me that they know these cars are now worthless. When I told them I would buy another non VW car on the lot, they wouldn't take any money off their asking price. Not very good customer service, especially after selling me a faulty vehicle. I was treated like trash. Patrick and the Lasher family should feel ashamed of themselves. Please do not shop for a car at this dealership. They are unethical. Stay away from buying a Volkswagen, diesel or not. They are a deceptive company. They will not retain their value, and their resale will be horrible for decades to come. Do not reward VW or this unethical dealership with you hard earned money. It will end up being a waste. Take your money to a reputable car manufacturer and reputable dealership. You can't sell bad products and then turn you back on your customers. Shame on you!

Best Leasing Experience Ever!

Superlative is the word that characterizes my experience at Elk Gove Volkswagen. Even though I have challenged credit, I was able to able to take care of the credit approval over the phone. And, when I went to Elk Grove VW to select a car the rest of the leasing process was seamless. Everyone knew I was coming in and everyone knew my name. I only wish all of my sales and leasing experiences went this smoothly.

Top Notch Dealership

Superlative is the word that characterizes my experience at Elk Gove Volkswagen.I was able to able to take care of the credit approval over the phone. And when I went to Elk Grove VW to select a car the rest of the leasing process was seamless. Everyone knew I was coming in and everyone knew my name.I only wish all of my sales and leasing experiences went this smoothly.

Sue Chase

The experience was over and above what I would have ever expected when I came in to trade in my car and purchase another car for my grandson. Everyone that worked on my purchase was great. Very concerned about getting me the best deal and all of this was completed within just a few hours. Thank you Guys!!!!

purchased many cars and never disappointed !

I have bought over 40 cars from the Lasher organization, elk groveAudi have provided the absolute best service and support of any my transactions. Fair pricing,quality delivery and great follow up. If you want a great deal and no pressure staff then elk grove Audi is the place to buy!

Excellent service all the way around!

The entire dealership team provided such great service! We had a unique situation and they quickly took care of the situation and resolved it in a win-win situation. We are very happy with our Pasaat! Alex helped with the test drive and was very knowledgeable with all of the features and was able to answer all of our questions. Sammi S. help us with the financing and found us a plan that we were happy with. I would definitely recommend this dealership. Their priority to their customers are #1. The service department is also awesome. Never an issue with taking my car in for service and getting it back in a timely matter. I would highly recommend them!

First Timer!

I had been looking at cars everywhere... comparing prices, deals, leasing, buying, test driving, on-line searches etc... but also was frustrated with other dealers either being too high pressure or not responding fast enough or deals not matching up with what I was expecting. Derek and Tony listened and helped me out tremendously and I had a car shortly after reaching out to them, and I'm ecstatic with the car! Great deal, feel really good about the purchase, options that were available, and all the people I met along the way were super helpful and nice (receptionist, finance manager, sales person, manager, everyone!) I feel great about this purchase (first time buyer - leaser).

First Timer

Derek and Tony listened and helped me out tremendously and I had a car shortly after reaching out to them, and I'm ecstatic with the car (new 2015 VW Jetta)! Great deal, feel really good about the purchase, options that were available, and all the people I met along the way were super helpful and nice (receptionist, finance manager, sales person, manager, everyone!) I had been looking at cars everywhere... comparing prices, deals, leasing vs buying, test driving, on-line searches etc... but also was frustrated with other dealers either being too "high pressure" making me feel uneasy, or not responding fast enough to emails/texts/phone calls or deals not matching up with what I was expecting. They listened and got me in the right car, right price, and a little more car for my buck. I didn't think I would have been able to get such a great car! I feel great about this purchase (first time buyer - leaser) and the support from VW for the duration of the lease. Thanks VW!

Best car buying experience EVER!

Everyone was amazing! What a better experience than I was expecting from a car dealership. Quick, painless and I would recommend anyone who is interested in purchasing a vehicle to go here.

Love my new Volkswagon CC!

Very pleased with the no-pressure appraoch and professional, kind and thorough service. Love my new Volkswagon CC! Thank you Alex, and team, wasn't ecpecting to walk out with a new car on Saturday, but thanks for making it a overall great process.

Friendly, professional, hardworking saff. Great experience.

Our salesmen Adrian Marano was very professional and helpful. He answered all our questions about the car before, during and after the testdrive and purchase. He went the extra mile! We are very happy with our new car. Adrian worked hard for us and also got us a great price!

For once, a positive experience at a car dealership!

I recently purchased my first Volkswagen(2015 Passat TSI SE) and will definitely be returning to this dealership for future business. The employees were very welcoming and knowledgable and did not push me to the point of being uncomfortable, like many dealerships do. If you are searching for a high-quality, reliable car as well as a positive car buying experience, Elk Grove Volkswagen is your place!

Great experience!!!

We really enjoyed working with Elk Grove VW! We had gone a couple places before we ended up there and they were by far the best customer service! They really wanted to help us and find us the best deal for us, not them! Even after we had an agreement they continued to search for better options!

Fantastic Dealership!

Wow! What a fantastic dealership. I've bought many cars in my life, and this was one of best buying experiences I have ever had at a car dealership. They were courteous, professional, and most importantly, honest! They gave me a great price on our new 2015 Sportwagen, and they gave me a very fair price on my trade. Unlike many other dealerships, they put customer service above profit. It was really refreshing to tell you the truth. Derrick our salesman was very nice, and Tony the sales manager was fantastic. If you are in the market for a VW, I highly recommend this place. I would recommend them to my family and friends. Thank you Elk Grove Volkswagen for a great experience. You earned 5 stars.

Fantastic Dealership!

Wow! What a fantastic dealership. I've bought many cars in my life, and this was one of best buying experiences I have ever had at a car dealership. They were courteous, professional, and most importantly, honest! They gave me a great price on our new 2015 Sportwagen, and they gave me a very fair price on my trade. Unlike many other dealerships, they put customer service above profit. It was really refreshing to tell you the truth. Derrick our salesman was very nice, and Tony the sales manager was fantastic. If you are in the market for a VW, I highly recommend this place. I would recommend them to my family and friends. Thank you Elk Grove Volkswagen for a great experience. You earned 5 stars.

No Pressure!

This was our first experience at this dealership. Everyone there has the no-stress no-pressure attitude. I always get stressed when we buy a car. I had to drink coffee because it is that nice of a stress-free zone! John, Sam and Graham are awesome people! You will feel like you are family from the second you walk thru their doors. Out of the 20 or so cars that I've purchased, you will love this dealership!

Stress-Free Buying!

We have bought about 20 cars so far. This has to be the best buying experience we've ever had! The minute you walk thru the doors, everyone is happy and it's like being at a good friends house. There is no sales pressure. There's no hustle either. I always get stressed out buying a car and I didn't get stressed out at this dealership. Tony, Sam and Graham are awesome people and everyone that works here that we did see, are nice people. We will be back when we need another car and tell people to come here because it is that pleasant of an experience.Thank you very much, for rolling out the red carpet for us!

Top notch car buying experience.

I purchased a new Jetta TDI from this dealer recently and have nothing but good things to say about the experience. Alex Khan was outstanding as my sales representative, very professional and attentive to what I was looking for in a car. Sami Maaliki the sales manager made getting the numbers right super easy and quick. Overall one of if not the most pleasant car buying transactions I have ever been through.

Awesome Used Car Buying Experience

I'm expecting a little one in December so I was in the market for a safe, affordable, and reliable used car. I found one that I liked (a 2012 Jetta Sedan) on their online website and made a call to the dealership asking if it was possible for them to hold it for me that day until I could make it up to Elk Grove, as I live about three hours away. They were extremely understanding and had no problem moving the car to the back of the lot and saving it for me so that I could purchase it later that day. I immediately fell in love with the car once I got there! The customer service that I received was extremely friendly and helpful, and made my car buying experience wonderful. The paperwork process was a bit slower than I have experienced at other dealerships (took a total of 3 hours), but it was well worth the wait. I would definitely recommend this dealership to anyone! Thank you, Elk Grove Volkswagen!

Best car buying experience ever

I was dreading going to the dealers because of previous negative experiences. I communicated with Jimmy Paiz prior to going there, discussed what I wanted, shared my concerns about having another negative experience. It was the smoothest car buying experience ever. It was a breeze despite the fact that I changed my mind about the car I wanted. We were in and out within a little over two hours. I highly recommend this dealership and the diverse crew. Very friendly, respectful, attentive to customers needs, and highly professional. Thank you so much.

Great experience!

I called in June to inquire about 2015 Golf wagons and discovered through a salesman, Kyle, that they still had a couple 2014 VW Jetta TDI Wagons. I loved my 2010 Jetta wagon and was dismayed when VW stopped making them for 2015. I was going to settle for a 2015 Golf as a replacement. So I was overjoyed to be able to get a new 2014 Jetta. I came by on the last Saturday in June and only one was left. The salesman, Kyle, and his manager worked with me to make a great deal. I live in Nevada and the financial manger did an excellent job of dealing with the cross-state issues. The correct NV sales taxes were collected and sent to NV, so that when I went to register the car in NV everything went smoothly. I am very happy with my new car, especially since I got exactly what I wanted for a great price. They were very helpful through phone calls, email, and in person.

Excellent Service

I bought a new car yesterday and the process was smooth, pleasant, and probably as quick as it could have gone. Awesome employees. Everyone I worked with treated me as if the only thing that mattered at that moment was getting me my car. Great experience/service/ purchase all around!

Good internet purchase experience

After repeated emails to various VW dealers in Northern California, Elk Grove VW was the only dealer that offered to work with me in finding the GTI that I wanted. There was only one GTI in the area and the guys at Elk Grove VW were able to trade with that dealer. It saved me a 2 hour drive.

Satisfied through execution of the process!

My wife and I were in the market for a commuter car. Over the years we have purchased several vehicles from a specific Chevy dealer and a specific sales representative. My wife wanted to venture out and do something different than a Chevy, so she did the research and was interested in the Volkswagen Passat. We found a certified used vehicle at Elk Grove VW. We were a little bit nervous at first with the great experiences we had at Chevy - however when it is all said and done Elk Grove VW proved to also be a first class, top notch dealer. Being in a similar industry execution of the process from pre-sale to post sale support are very important to me. All of our questions were addressed, couple that with the VW product and the result is top notch! From our sales rep (Kyle) to the service manager (Tony) and the rest of the team, we were treated with respect and not pushed whatsoever. The credit application process was streamlined and simple - everything was disclosed. All in all a real positive experience - if you are looking for a great car and excellent support, I would highly recommend Elk Grove VW. We even had our 3 kids with us on the day of purchase and they treated them great as well. They did a great job for us and we would definitely purchase from them again!

Excellent execution of the Process

My wife and I were in the market for a commuter car. Over the years we have purchased several vehicles from a specific Chevy dealer and a specific sales representative. My wife wanted to venture out and do something different than a Chevy, so she did the research and was interested in the Volkswagen Passat. We found a certified used vehicle at Elk Grove VW. We were a little bit nervous at first with the great experiences we had at Chevy - however when it is all said and done Elk Grove VW proved to also be a first class, top notch dealer. Being in a similar industry execution of the process from pre-sale to post sale support are very important to me. All of our questions were addressed, couple that with the VW product and the result is top notch!From our sales rep (Kyle) to the service manager (Tony) and the rest of the team, we were treated with respect and not pushed whatsoever. The credit application process was streamlined and simple - everything was disclosed. All in all a real positive experience - if you are looking for a great car and excellent support, I would highly recommend Elk Grove VW. We even had our 3 kids with us on the day of purchase and they treated them great as well. They did a great job for us and we would definitely purchase from them again!

Great Experience

Went to purchase a Q3 and we were helped by salesman Eric. Very professional, didn't over do it and was a pleasure to work with. Really down to earth.

Great Experiance

Just bought 2015 volkswagon pssst. on mermorial day and had a great experience at this dealership. Everyone was really friendly and Juan our sales consultant was a great help in choosing the perfect car for me and giving me the best deal! I would recommended this dealership to anyone looking to buy a great car for a great price with friendly service!

New Jetta TDI

These guys are great and I will be back soon for my next car purchase. They worked after closing since we drove a long way to get there after work. Very nice and no pressure what so ever. Best deal around also!

Purchased a used car

Purchased a used 2012 Passat . Sam worked very hard to get us the car we wanted. We love our car, very happy with our purchase.

BEST dealership in Elk Grove CA

This is our 4th car from here so you can pretty much say WE LOVE THEM! Sami Maaliki the Sales Manager is a total GEM. When we go in for service we get treated like an old friend. Their customer service is above and beyond what you would get from any other dealership. We have been to many dealerships over the years and this one is our favorite and that's why we are 4 cars later to date. I also want to say how helpful the fiance depart is as well. They were quick to resolve an issue and get it taken care of ASAP! I recommend this dealership to all of my friends and family because I know they will be treated right. Their service techs are sweet and the repair guys who actually do the work on your car are very knowledgeable about the VW. VW Elk Grove is more than a 5 star!!! Thank you for your excellent customer service over the years.

Elk Grove VW, First time buyer

All I want to say is that this guys know how to sell a car, not only just for making another sale for the company, if not the way they treat you since the first time you meet any member of the sales team, they are very helpful and friendly making sure to answer any concern about the car you are interested in. I sincerely recommend Elk Grove VW.

Best VW service center on the pacific coast

I travel a lot and visit vw dealers for service from Portland to Los Angeles and this one is the best for service. They consistently find things I miss and the price is often less than the original estimate.

The Best!!

The easiest and most pleasurable buying experience ever!! The staff are friendly and treat you like Family! I would buy a Volkswagen anywhere else. By the way, I live in Manteca. Worth the drive!

Great service

Vince is great. We are very happy with our purchase experience.

Navigation questions

I purchased a used Jetta out of state without the owners manual. Couldn't figure out the navigation system during the drive back to California. I stopped at Elk Grove VW for someone to help me with the navigation system. Val, from the Service Dept helped me out. She gave me a thorough explanation of the system and how it works. She also offered to help me order a replacement manual. Thanks again Val

Best VW dealer ever!

We are really satisfied with the service given to us at this VW dealer. This was the only dealer that had exactly the model of Volkswagen Golf that we wanted. Once again we am really happy with their service.

Buying a car at Elk Grove VW

It can be a very trying experience buying a car but Elk Grove VW was an exception to the rule. Everyone was both helpful and did not give me the feeling of pressure that is so often associated with the car buying experience. I must mention that Sam Gold was my personal sales person and he was very laid back and informative. He was the one who sold me on the 2012 Jetta wagon that I bought. Then he was very helpful explaining all the media in and outs of the car after the sale. If your considering a new or used car I do recommend Elk Grove VW. They also had a nice selection of new and used cars. I am very happy with my Jetta. :)

Elk Grove VW was great!

Elk Grove VW, I actually enjoyed the sales experience from our salesman Alex. Usually dealers throw closer after closer at you to make a deal. Not Elk Grove, we dealt with our salesman Alex from start to finish no closer! We got the vehicle we wanted at the price we wanted. They make buying a car easy I would buy from Elk Grove again. Thank you Alex!

Best car buying experience

This was my most pleasant car buying experience to date. Vince was very knowledgable and helpful. Got the price that I wanted. When the color I wanted was not in the stock at hand for the Audi A3, it was retrieved from another dealer in the Bay Area. I received my car the next day with a white bow and a personalized not of thanks. It's that kind of conscientious customer service that will have me return to Elk Grove Audi.

ELK GROVE V.W. worked hard

We went in to buy a new beetle, my trade in was upside down, the sales team and finance manager worked hard at getting us the car we wanted at the price we needed to stay at. They "the team" Danny, Sam, Sammy, Robert treated us with nothing but care and i felt like i was part of a family when i left. Overall it was a very pleasurable experience (if that's possible buying a new car) and i recommend anyone interested in a V.W. go see the team at Elk Grove V.W. great people with a great product.

Another car Purchased from Lasher in Elk Grove

My 2014 Audi Allroad wagon was the latest car I've purchased from the Lasher Group in Elk Grove. Over that past 5 years, I have purchased for my family an MDX and VW Passat. Each experience has been outstanding. No hassle, no pressure and no nagging phone calls, just quality people selling quality cars. The sales teams knows their cars and do not need bad mouth the competition. In fact, they encourage you to look around because they know their product can speak for itself and their service is unmatched. The Audi purchase was as good as it gets. Friendly, patient and efficient sales team. I received a great price on the car and spectacular value for my trade in. In fact, the trade in value that was higher than I was expecting. How often does that happen? Give Lasher a try if you're buying a car. You will not be disappointed.

Q5 purchaser

Great experience, easy to deal with. Guenther was very experienced, knowledgeable and passionate about the brand he is representing.

You will find quality and detail if you come here

I took my first to Audi of Elk Grove before the summer looking to get some information on the A6. I was looking at a mid-sized sedan and Audi peeked my interest to have me visit. As I walked into the lobby, I was greeted by Vince with a warm smile. This guy really knows his stuff! After He handed me the A6 product book, we proceeded to look over one of the A6s in shop and he just started pouring out so much information. I really take notice when someone really knows their stuff as he was providing to many details, facts and insights about the car as well as Audi's background as well. I had mentioned that I was in just to gather some onsite information and probably have a more firm decision post summer and was pleasantly surprised there was no pushy salesman behavior some might experience to get sale. I made my second visit to Elk Grove Audi post summer like I had planned with a firmer stance of acquiring an A6. I was glad when Vince instantly recognized me. After talking more about the A6, we decided to do some car color comparison; I was looking for a dark grey exterior. While there wasn't a dark grey exterior and a black interior, I still wanted to take it for a test drive to make that final decision if I had wanted it; I was aware by Vince that I could custom order my A6 if we couldn't find one to my preference. As the Elk Grove Auto Mall is the closest to my house, I have test driven as well went on drive along test drives along the same sample drive route. Test driving first started along some less densely driven in town roads and finishing up on some highway performance. It pretty much confirmed with me that I wanted this car. Going back to the dealership, we started entering in the specifications I had wanted. It seemed with the surrounding Audi dealerships, my preferences were not available. I was about to fold and custom order the car, about a 4 month process when Vince decided to try one last trick and look at the incoming load of cars coming to the California dealerships. To our surprise, there were about 2 unclaimed cars that fit my bill so we had one routed to Elk Grove and I'd only have to wait about 2 months for that. Those two months seemed like a really long time but I was glad that whenever I had questions and shot Vince an email, he would always be replying in a timely manner so I am very pleased with the communication he provided. I was very surprised as the time drew near that delivery was ahead of schedule and the car came in 4 days earlier then it was scheduled too. After I walked in to the aww of my new car and getting the boring paperwork out of the way, I went to sit in my car for the first time. Vince was very very thorough in going over a lot of the immediate features of the car. We also did one last drive around the dealership to get the final feel of the car before I was sent off. I leaft the dealership with a slight craving for spicy chicken. If you are wondering about that, then maybe you just have to visit Elk Grove Audi and see! I would not hesitate to recommend Vince and Elk Grove Audi team to anyone looking to get a high class German car. They provided the level of communication, information and service that is needed to provide a good shopping experience.

We love Douglas and Lasher!!!! Thank you so much!!!

This was my second time purchasing at Lasher and I'm sure we will return a third time. Customer service is top notch, from sales to service! We recently purchased a new car from Douglas. He was extremely helpful, willing to go the extra mile for us to ensure that we drove away with the car that we wanted. We simply cannot say enough about Douglas- super professional, yet able to make a strong connection with his customers. The following day, he called to see how we were doing and ensure that we were happy with our car. We are extremely happy with our car, Douglas, and Lasher! A big thanks from Kristin and Kyle from Roseville, CA!

Excellent customer service

Amazing dealership! Customer service is better than any other dealership that I have been to. The service department is excellent. They are very fair and communicate to you throughout the day with any updates or concerns. Don and Jeff go out of their way to be accommodating. They listen to your concerns and always fit you in the schedule if needed. I highly recommend this dealership from the top administration, service department and sales staff.

Best car purchasing experience

A good experience - we were welcomed by Douglas when we arrived and he assisted me throughout my purchase. He was professional and nice. I'm very happy with my purchase ~ 2014 Pussat.Eddie was very nice as well.

Bought an Audi A6

We bought an Audi A6 from Lasher Audi and would recommend them to friends and family. The price was fair, the service was good, the process was painless, the selection and facilities were both great,and the entire transaction was fast. What more could you ask from a car buying experience?

Quick & Painless Purchase, Great Customer Service!

I had been keeping my eye out for a new vehicle for about 6 months, although I really wanted a new Jeep and not a VW. But my current Jeep (that WAS supposed to be my trade-in/down payment) suddenly gave up its good fight and died on Saturday afternoon, leaving me to find a dealer and a vehicle with zero down! I was not looking forward to that nor walking onto a dealer's lot! It's something that always makes me aprehensive because I'm not the negotiating type and I don't like being pressured. My Sales Consultant was Josh Johnson, he walked out to greet my husband and I before we could even get out of our truck. He was not your typical car salesman in that he was not pushy one bit, he didnt try to upsell me or force me into the sale. I knew what I wanted, a Jetta, because I had seen they were having a special on then through their summer 2014 clearance. Again, he didnt even try to pressure us into something more expensive, he took me right to the model I asked for, let me check it out, test drive it, and then let me know which colors he had in stock. It was important to me that the car have power options and bluetooth. In the beginning Josh thought that no jetta models in my price range were equiped with bluetooth, but he kept looking and we ended up finding one in the same price range as the other models. Finance staff was also able to beat my banks pre-approval APR for my loan, which was awesome, they too were very professional and didnt try to push more options on me at signing time. In the end I was really impressed with Elk Grove Volkswagen and our Sales Consultant Josh. I got more options for my money than I could on a new Jeep and at below dealer invoice price. Most importantly, I feel like I got a good deal on a great car.

exceeded my expectations of buying a new car

My wife and i were looking for a new car because our Cadillac was getting up there in age.Walking into this dealership I fully expected the usual painful car buying experience, to my surprise, it was nothing even close. From the beginning Josh stayed right by our side without suffocating us, answering all of our long list of questions while being extremely patient, respectful, and kind. Patrick the sales manager was another breath of fresh air. He worked diligently on bringing down the price of the car to fit our budget as well as explaining in detail what to expect with our loan options. It was truly a stereotype breaking experience for me. My wife and i bought a 2014 Jetta, to which we are extremely pleased with.I'm not one to write reviews but in this circumstance I believe they deserve me going out of my way..... They did for me.

Painless and quick new car purchase.

I have been looking at TDI's for some time now and spoke with Doug previous. I appreciated his demeanor then and looked him up when I was ready to buy. Elk Grove had a very competitive price and I handled everything on the phone, so when I came in, I was in and out in about half an hour.I would highly recommend Doug and Elk Groove VW and buy there again.

Hard at work during Easter!

Was looking to replace a vehicle and had the time Easter Sunday to look into it. I was shocked, they were open! I contacted the dealer and they were so gracious and helpful. I was expecting family soon, so I had to run off after the test drive. They next day I received a phone call to tell me I was approved and the car and paperwork would be ready for. Well upon my arrival, the process went smooth. They gave me a great trade-in value, a great price on the new car, and even a $1000 fuel card. I love my new car. I love my new dealer!

GREAT SERVICE

Ralph, Patrick, & Rachelle all were very helpful and my Experience very memorable :) Thank you! ;) #FirstAudi #FreeAudi #Kyani :)

Henry

Good personal relationHard working did not pass us off from person to person.Everyone worked vary hard to get use what we want Paper work way easier process than other dealership

Great experience

Great experience and great staff! Thank you to Sami and Douglas for being very attentive and super courteous!!

Juan Medina was great. Very friendly and helpful. We...

Juan Medina was great. Very friendly and helpful. We had one problem with a mistake by the sales manager and Juan did everything possible to correct the issue. Even though the manager wouldn't budge Juan helped with some other options to try and make up for it. The employees were all friendly and helpful. The lot has a huge selection and some good pricing. I would definitely send people here who are looking for a new car.

Brady & Sami are a great TEAM!

Sami was a pleasure to work with. To be honest, I don't think I would have bought my new Jetta tdi as soon as I did if it wasn't for Brady. He made the process so simple and laid back. His personalized approach and open honest selling was refreshing compared to many other car deals I've made with other dealers over the years.

Best Car Buying Experience That Exists

The star system above isn't enough. This is a new and better way to buy a car. Why can't it be this easy every where else. My husband and I work long hours and have 2 kids so we didn't have time to shop around for a car. We knew what model we wanted so started emailing dealerships. A couple didn't respond, a couple insisted that we come in and meet them, a couple went ahead and gave us quotes. Elk Grove went well above and beyond. They continued to exceed the best quotes we got, answered all of our emailed questions in a very timely manner. And now for the best part.... we submitted all of our paperwork by email, made an appointment to pick up the car on a Satruday. I was in and out of the dealership in 45 minutes, driving away in my new car. The trade in, lease signing, and review of the car took no time at all. I was certain that I was going to arrive and they would try to renegotiate the price, etc. That couldn't be further from the truth - everyone was ready and prepare to get me in and out of the door on the exact terms we had prenegotiated. The last time I bought a car it took 6.5 hours!! I live in Oakland and work in San Franciso and it was abosutely worth the drive to Elk Grove just for this experience not to mention the price. Thank you, thank you, thank you!!!

Very nice dealorship.

I bought a r8 and convertible r5. The deal was straightforward and pleasant.

Fantastic Customer Service

I most definitely recommend Elk Grove VW to anyone looking to purchase a car, and I already have! I had been looking for a New VW Jetta. I set up an appointment and was met by Howard Tran. He was extremely friendly, respectful and accommodating. He answered all my questions and was quick to get the ball rolling. I didn't feel pressured, and all my questions were answered more than satisfactorily. They got me a great deal. Every single employee I met me with a warm smile and, quite a few laughs, and made this car buying experience a great one. I am thoroughly enjoying my 2014 VW Jetta! My first New Car Purchase!!! I will most definitely be using Elk Grove VW for my service needs as well. I contacted another dealer first since I had bought my previous car from them. They were pushy, disrespectful, my questions were not answered directly or satisfactorily and I felt they were trying to take any advantage they could over me. SO glad I checked out Elk Grove VW as well. What a Difference!!!!

I most definitely recommend Elk Grove VW to anyone...

I most definitely recommend Elk Grove VW to anyone looking to purchase a car, and I already have! I had been looking for a New VW Jetta. I set up an appointment and was met by Howard Tran. He was extremely friendly, respectful and accommodating. He answered all my questions and was quick to get the ball rolling. I didn't feel pressured, and all my questions were answered more than satisfactorily. They got me a great deal. Every single employee I met me with a warm smile and, quite a few laughs, and made this car buying experience a great one. I am thoroughly enjoying my 2014 VW Jetta! My first New Car Purchase!!! I will most definitely be using Elk Grove VW for my service needs as well. I contacted another dealer first since I had bought my previous car from them. They were pushy, disrespectful, my questions were not answered directly or satisfactorily and I felt they were trying to take any advantage they could over me. SO glad I checked out Elk Grove VW as well. What a Difference!!!!

Great experience

We bought an Audi A4 from Lasher Audi in Elk Grove. Best car buying experience we have ever had. No pressure sales and they were easy to deal with. Our salesman even returned a phone call on his day off when we were having difficulty figuring out a technical aspect of the car. We highly recommend this dealership.

Good Experience

We bought a 2011 Audi Certified Audi Q5. We had been looking for a particular color and option set for some time, and found it at Elk Grove. Ralph Jackson met us at the door after a 2 hour drive, and did a really fine job throughout the sale process, as did the finance department. The dealership was very nicely laid out, the only slight discomfort coming from an Audi RS5 right behind us -- I could hear it growling softly all the time. We love the car, we really appreciated the time Ralph spent with us to go over its complexities -- all in all, they did a really great job, right down to Ralph grabbing a battery booster because I had left the lights on in our old Jeep and flattened the battery!

Elk Grove Audi - A4 Purchase

Awesome experience - sales and financial people made the selection and purchase very easy, stress-free and without any high-pressure tactics.

Elk Grove V/W is the best, hands down.

Our inquiry into pricing for a new Passat TDI was handled quickly and professionally by Howard. His reply email included stock number of actual vehicles on site that matched our specifications. When we arrived at Elk Grove V/W on Saturday to test drive the Passat, Howard was off that day so we were met by Todd who introduced us to Juan. Juan found us exactly the vehicle we wanted in his inventory and brought the car over for a test drive. He was very knowledgeable about every aspect of this V/W model and enhanced our buying experience. Let's be honest, car lots are not a happy memory for us baby boomers and so I was ready to "walk' at the first sign of an up-sell or manipulation of figures but pleasantly, to my great surprise, that absolutely did not happen! I can honestly say I have never had such a great buying experience. Team Howard, Todd, Juan are the "Dream Team." These guys are possibly V/W's greatest asset. We drove all the way from El Dorado county because of Howard's initial great service, (Folsom V/W didn't offer the same deal) and we are so glad we did because the follow-thru was just as good! I will refer all my friends to Elk Grove V/W because your customer service is beyond excellent.

Bruce was great to work with found a vehicle I wanted a...

Bruce was great to work with found a vehicle I wanted a nice Jetta with Bluetooth Convenience Package everything I needed at the right price a really good price dealt with Todd as a sales manager and he was great work me a great deal definitely recommend this dealership and I even was introduced to Patrick the general sales manager all were very pleasant to work with

Love my new Touareg!

The salesperson, Howard, who was assigned to me when I went to the Dealership, was professional, a good listener, and very knowledgeable. I knew what type of vehicle I wanted - and he responded. Our VW dealerships tried to convenience me that I needed a different car not Howard. I now own a Touareg and am happy with my purchase.

HANDS DOWN, THE BEST CAR BUYING EXPERIENCE!!!!!

My wife and I could not have had a better experience buying a brand new car. This is our first Audi and everyone at Elk Grove Audi were very friendly, welcoming, and professional. Vince Webb was exceptional and found the vehicle that we wanted. He was able to answer all of our questions and needs of the Audi that we wanted. Sales manager and finance team were excellent. I would highly recommend this dealership and its staff to anyone. Vince Webb was very patient, professional, and now a great friend. Wonderful and painless experience!!

Audi A6 TDI

Most pleasant , satisfying and professional buying experience ever - Thanks to Vince Webb. From the first phone conversation , to email communication, to ordering a specific car, to the car arrival and purchase - straight-forward , friendly, fair; an absolutely "no hassle" experience start to finish. Vince was key in providing information and pricing that I could rely on being firm throughout the entire process - his word was solid. I received a thorough review of all the systems this car has to offer with an invitation to return for a second review to be certain that all my questions are answered . I felt Lasher Elk Grove Audi wanted to be certain that I fully enjoy my new Audi and all the cool techie features. Customer service was outstanding thanks to Vince and Patrick, and Mike .

Pleasant, not arduous buying experience

Having had very favorable experience with Wes Lasher VW (downtown Sacramento a few decades ago) and later their Elk Grove VW facility, I learned of an appealing used Sportwagen TDI there. Sales Consultant Doug kindly and gently addressed my wife's (primary driver) concerns, guiding us (without pressure) into a more expensive but better choice of new 2014 Passat TDI. No buyer's remorse here: we are happy with this purchase and with the process. This dealership has maintained a culture of top flight customer service.

Certified Vehicle Purchase

From Guenther to Robert it was nothing but the best. Guenther especially went out of his way to make us comfortable with the entire process and continues to do so. We have become loyal customers with just one purchase! This is a CAR PRO dealer and I can see why - no hype, excellent prices and service, and a personal touch that is hard to find in today's world. If you need a vehicle, new or used, do yourself the favor of stopping by Elk Grove Audi.

This was one of the most professional and courteous...

This was one of the most professional and courteous dealerships we have ever had to deal. They were attentive to our needs, listened to our concerns and were NOT pushy. They showed us the vehicles that we were interested in and made this a good experienceThank you

Cheaper prices.Great service.

Very Fast and Great service. Cheaper prices. Big selection.

Howard worked with us and gave us a great deal. We highly...

Howard worked with us and gave us a great deal. We highly recommend going to Elk Grove VW if you plan on buying any Volkswagon.

I had a great experience working with Juan Medina at Elk...

I had a great experience working with Juan Medina at Elk Grove VW, who is definitely one of the best salesmen I ever met. He is so patient and informative. This is my first time purchasing a new car, and I am glad I go with Elk Grove Volkswagen. They have good selections, and their service is good. I had been wanting to get a new car for a while, but cannot decide which car to go with. I visited Elk Grove VW 2 month ago testing a Tiguan, and Juan explained everything very clearly and with patient. He followed up with me letting me know their store get new Tiguan, and ask me if I want to test drive or anything. Last Saturday I brought my parents and boyfriend with me to help me make decisions. Juan is patient with all our questions, and I really appreciate it. They do not have the model I like, so they ship it from another store, and I get it the same day. I have been driving it for a few days, and it if great. I will definitely go with them if I buy a new car later, and recommend it to my friends.

Purchasing a vehicle at VW Elk Grove was a great...

Purchasing a vehicle at VW Elk Grove was a great experience! Our sales person, Howard Tran, was professional and patient with our questions and needs. What sets VW Elk Grove apart from the rest was their straight foward talk and no high-pressure to buy. We test drove several cars before picking the one we bought at a great price. No regrets going shopping here.

I stopped to look for a tan interior TDI Sportwagon, and...

I stopped to look for a tan interior TDI Sportwagon, and spoke with Doug Roberts. There was one on the lot I liked, so Doug made the buy go smooth. My first VW, and we like the car. Hope it gives the service that my bought new "93 Honda Accord has. I'm looking forward to a good relationship with Elk Grove VW. Thanks

I purchased a new VW Golf TDI from Elk Grove VW almost a...

I purchased a new VW Golf TDI from Elk Grove VW almost a week ago -- . I am a middle-aged woman and have purchased a few cars in my time. From the moment I called to inquire about the car I had in mind to the moment I drove that car off the lot I was completely satisfied and actually feeling JOYFUL about the entire process. Strange to read that word in a review about buying a car, I know. I had been looking at cars for almost 6 months -- the last car sales person I spoke with before making the drive to Elk Grove said, "I know, shoppng for a car is like pulling teeth, you don't want to but you have to ." This should only be true about teeth. Moments after I arrived at the Elk Grove lot Doug Roberts was there to greet me personally with the car I was interested in; ready and waiting to go for a test drive. So from the get go - no reindeer games. Doug is a total straight shooter. He is incredibly knowledgeable about the car buying process, the mechanics of cars, various insurance choices, etc.. You trust him becasue your common sense tells you so - He is clear speaking (read: no BS carsales talk) and provides real customer care. Imagine -- you know the car sales person is in your corner to help you get the the car you want to have and not waste your time trying to sell you something you don't want. If The Click and Clack Car Talk brothers had a third brother who sold cars Doug would be him! Elk Grove's finance manager, Michael Nelson, is also another straight shooter. The "actual purchase price" quoted to me was the actual purchase price! Michael was very thorough and efficient in explaining various well-reasoned finacing options and was able to match my credit union loan rate. I knew exactly how much I was spending and where my dollars where going. These folks are great!

Fantastic experience in buying my 2013 VW GTI. Negotiated...

Fantastic experience in buying my 2013 VW GTI. Negotiated a great price with the Internet department, when down test drove the car and was out the door in about 1 hour. Dealer treated me honestly and with great respect. Special thanks to Kevin Watkins for accommodating my crazy schedule and coming back in the late evening when I could pick up the car and taking the time to show me all of the features. Overall all, great buying experience and highly recommended if you are in the market for a VW.

It was great deal i. My life. I bought a gti in here....

It was great deal i. My life. I bought a gti in here. They have coffee bar so I could have fun during waiting for the process.

I thought I had done plenty of research on the Jetta TDI...

I thought I had done plenty of research on the Jetta TDI that I came in to purchase. Juan told me about several features I missed when doing my research. He was very helpful, and did an amazing job. If I have any friends looking to buy a Volkswagen, I am certainly referring them to him.

Visited EGVW on Saturday to look for a new VW CC. From...

Visited EGVW on Saturday to look for a new VW CC. From the moment I walked into the dealership until I drove off in my new VW, the experience was first rate! I have purchased many vehicles over the years and I must say that this deal with Elk Grove VW was by far the best experience I have ever had. Bruce Peterson dispells the stereotypical saleman bad rap they get. Bruce wasn't pushy at all, was very knowledgable about the vehicle and was super friendly. No tactics, no deception, none of that..The sales team really went to work for me. I had a trade in that I was upside down in and the sales team worked with me to get a good deal on the trade. During the finance process, there was no pressure for warranties, or other options available. It was so nice to be treated well and valued as a customer. It is remarkable to sit back after two days of owning the vehicle and looking back on the sale. I have not one negative feeling or comment about the sales staff at Elg Grove VW. It is refreshing to find a VW dealer who does things right. The will get my business again in a heartbeat. Thank you so much EGVW! Five stars and kudos to the dealership and Bruce!!

This was an extremely pleasant purchase. Kevin, Dwayne...

This was an extremely pleasant purchase. Kevin, Dwayne and Todd were all so easy to work with in purchasing our new Passat TDI. I will recommend this dealership to everyone. Thanks to All!

Douglas is really helpful! I am from another country and...

Douglas is really helpful!I am from another country and know less about car purchase and local code, etc. Douglas is very patience and explained everything to me. Basically I forgot everything when I came to the dealership. I am in a hurry and need to get things done by that day. Doug just waited and followed me back home to get all documents. He got off at 10pm and didn't have dinner. Sorry doug but I think you are the best dealer I've ever met and I would highly recommend you to my friends!

Rich was very patient with us and kept us well informed...

Rich was very patient with us and kept us well informed during the whole buying process. We felt comfortable and not intimidated to ask questions and concerns. The staff was quick and efficient. We did not feel pressured at all, unlike other dealerships do.

Service was exceptional. Our overall experience working...

Service was exceptional. Our overall experience working with Darren and Jeff exceeded our expectations. They matched a deal from a competitor, were easy to work with and were family friendly. We were in and out in just under 2 hours.

Bruce is fantastic. Super nice, really helpful. Did not...

Bruce is fantastic. Super nice, really helpful. Did not get the "car salesman" vibe at all. Genuinely seemed like he wanted me to get a good deal on a new car. Really enjoyed meeting and working with him. Definitely glad I went to the Elk Grove dealership. Highly recommended.

Amazing atmosphere and unrivaled costumer service. Rich...

Amazing atmosphere and unrivaled costumer service. Rich especially was understanding of our circumstances and made buying a new car the fun experience it should be.

The only day I was available to come in was Ray's day...

The only day I was available to come in was Ray's day off but rather than handing me off to another sales associate he had me call him 30 minutes before arriving at the dealership so he could come in and meet me. Ray patiently answered all my questions and made sure to keep me updated throughout the process. Due to an upside down trade it wasn't easy to get me financed, Ray called me throughout the entire process letting me know that they were still working on my financing and where we were at. He was very knowledgeable about the vehicles as well. Gina in finance was wonderful as she made me feel comfortable and was very helpful and friendly. Overall this was a good buying experience and I couldn't be happier with my new vehicle!

Our Sales Representative, Douglas Roberts provided...

Our Sales Representative, Douglas Roberts provided excellent service, as did the finance person, Kevin. Douglas was on top of everything, was careful and so courteous. We enjoyed working with him and with Elk Grove Lasher. We will happily return to Lasher for other car needs in the future.In Appreciation,David Long

Richard was great. He answered all of my questions and...

Richard was great. He answered all of my questions and did his best to make sure all of my concerns were resolved, even after the sale. Great customer service!

Bernard & Pamela R. - We stopped in on 8/17/13 with...

Bernard & Pamela R. - We stopped in on 8/17/13 with no idea on what vehicle we wanted and initially was headed to Fairfield VW. My wife mentioned looking in EG first and she made a few calls and Lasher VW was expecting us when we arrived. What we didn't expect was the best car buying experience we've every had. From the moment we walked in the door we were greeted by the Sales Mgr. (Todd) and introduced to the Salesman who was going to take us around and show us some vehicles. Damien listened to our needs and began showing us a few cars. Lasher prepares all its vehicles with an information packet in all its pre-owned vehicles and is ready to disclose everything about it so you can make an informed buying decision not a pressured one. Once my wife and I made our decision on what vehicle we wanted, we were introduced to the Finance Mgr. (Robert) and everything was handled in minutes with no confusion with a complete explanation on what our options were and the differences of each option. While our paperwork was being completed, Damien had the car detailed and it was ready to go when we were all through. If you want to be treated right and have the best car buying experience, hands down the team at Lasher Volkswagen is the place to go...I know my wife and I will not hesitate to get another car from Lasher.

After extensive research, Elk Grove VW had the car I was...

After extensive research, Elk Grove VW had the car I was looking for, at a price that no other dealer would match. No pressure sales approach and efficient purchase process sealed the deal. I will definitely return to Elk Grove VW for future transportation needs...

Very nice experience, they didn't push me at all and...

Very nice experience, they didn't push me at all and they were very friendly all along. I was in control all the time and we did business in my terms

Great experience, friendly staff, they are not like other...

Great experience, friendly staff, they are not like other dealership. They do not put any pressure on me to hurry up and buy the vehicle, in fact the sales rep that help me (Douglas) was concern and wanted to make sure I make the right decision about which vehicle I wanted. I was debating between the VW CC R-Line and the regular CC. I end up getting the R-line since it has all the perks I wanted. Thank you guys.

This was the best experience that I have ever had buying...

This was the best experience that I have ever had buying a car. Doug did a great job of getting us hte car and haveing all paperwork ready when we got to the dealership. I will recommend Doug to anybody looking to buy a car.

We had heard good things about Elk Grove VW and we were...

We had heard good things about Elk Grove VW and we were looking forward to doing business with them. Arrived ready to buy a new Passat TDI. Test drove the model and asked for the bottom dollar they were willing to sell it at. Let them know that we intended to shop around to ensure the best price. We asked if they were willing to price match. The said, "yes we price match". We said great and left waiting to hear back by email on their price. In the meantime, we shopped around and got a fantastic price quote from another dealer. By the next day we still hadn't heard back from Elk Grove VW so we re-contacted them and provided them with the quote we recieved in writing. We told them that we would rather shop more locally and do business through them.Not only were they not willing to match the quote but they insinuated that the other dealer might be trying to sell a car that had been damaged in some way. We were so disappointed that we drove to the dealer to hear it in person from the management. We were given the same response, they were not willing to meet the price as they had previously stated they would.We can always get the car from the other dealer who had made an honest effort to get our business. However, we will never consider going back to Elk Grove VW, or recommend them to anyone, because of their dishonest business practice.

I leased a 2011 Jetta in two years ago, and had a...

I leased a 2011 Jetta in two years ago, and had a fantastic and easy experience the VW Elk Grove. I have absolutely loved my Jetta, but really wanted the Passat TDI. On Friday, August 2, 2013, I came in and worked with Douglas Roberts on leasing my new 2013 VW Passat. Douglas was awesome to work with. He was sincere, funny, very informational, professional, and a gentleman to work with. I will always come back to Elk Grove VW to lease or purchase a vehicle.Wendy V. Frazier

Made the deal via mobile phone with Bruce. Came in the...

Made the deal via mobile phone with Bruce. Came in the next day and handed me the car keys. Thank you to Juan Medina who is very knowledgeable with car.

I want to write and say that this dealership, and in...

I want to write and say that this dealership, and in particular Jeff Mason did a fantastic job helping me in my new vehicle purchase. I wastreated great, and all of the staff made me feel comfortable. The whole experience was pleasant, and not once did I feel pressure to buy on the spot. This was by far the best experience I have had at a dealership, If your looking to buy a VW this should be your first stop. Ask for Jeff!

I came in to the Elk Grove VW to buy a new car. My...

I came in to the Elk Grove VW to buy a new car. My previous car was a 2002 jetta tdi and I since I loved my tdi so much it was a no brainer to get another one. Brian Sagun helped my sister and I find the right car for the price we were looking for. Everyone that helped us were all very nice and I look forward to continuing my business there. Thank you!

I am giving top ratings to this dealership and especially...

I am giving top ratings to this dealership and especially to Darren Yu. Darren did a good job in helping me find the right car. He answered all of my questions, was very patient and, most importantly, I never felt like I was being pushed into buying a car. I felt like he was very trustworthy, honest, and fair. Great job!

The folks are very honest and offer excellent customer...

The folks are very honest and offer excellent customer service. My Sales person, Douglas Roberts has accommodated my requests and its committed to providing quality service to customers. I would recommend him to my friends with no hesitation.

Just plain excellent service and very professional! Best...

Just plain excellent service and very professional! Best Dealship I have been to and I have been buying cars and truck for over 40 years.I'm buying my son a car next year and I will definitely by from Elk Grove Volkswagen. Excellent service!!!

Bruce was very helpful throughout the entire car buying...

Bruce was very helpful throughout the entire car buying experience. This was my first time buying a car and he made it super easy and was very open about all the fees associated with purchasing my Golf TDI. I would highly recommend Bruce and Elk Grove VW to all my friends.

I had a very pleasant experience on one of the hottest...

I had a very pleasant experience on one of the hottest days of the summer! Everything went relatively quickly and Doug was helpful and patient.I really like my "new" Jetta!

Thank you Darren Yu, Jeff, Gina, and the rest of Elk...

Thank you Darren Yu, Jeff, Gina, and the rest of Elk Grove TEAM for make enjoyable the transition of getting my brand New Jetta. You guy are really helfull. Great Job!!!!!!!!!!!

Had a very positive and hassle free time working with...

Had a very positive and hassle free time working with Rich! I was able to work out all financing kinks over email. Highly recommended dealer!

Great customer service, found us the car we wanted fast...

Great customer service, found us the car we wanted fast and got it without us having to sign any papers. Would buy another car from him.

Yesterday, I bought a diesel Passat from them. Rich...

Yesterday, I bought a diesel Passat from them. Rich Barbour was my salesman. The experience was the best one I ever had, including buying several luxury cars. I have been stuck in meetings all week, so after finding me the very car i wanted, Rich drove good 10-12 miles each way to meet me at lunch for a test drive. We negotiated everything through e-mail and text messaging (!) and most of paperwork was pre-printed by the time I got to the dealership. I was on my way home in an hour and most of the time at the dealership was spent going over the cars features. I cannot speak highly enough of Rich and his team.

highly professional dealers made me so happy to purchase...

highly professional dealers made me so happy to purchase my lovely jetta VW.Many thanks to all people working at elk grove dealership for their good job.

I have purchased many vehicles in my life: Range Rover,...

I have purchased many vehicles in my life: Range Rover, Lexus, Mustang.. and others. The Audio Dealership at the Elk Grove auto mall assisted me like no other. This was the best car buying experience I ever had. It was REALLY a haggle free pricing experience and the car was priced more than fairly. I told them what I needed on my Trade in Vehicle and it was accomplished. I'm 36 years old and am happy to say I finally had a wonderful experience purchasing a car, even with less than perfect credit. Even when my credit was a one I didn't feel the genuine care that I felt with Audio and the gentlemen who helped me.Thank you so very much...especially to the 2 gentlemen who help me; Jerry Sypkens & Wesley Howell thank you for exceeding my expectations and treating me as you would want to be treated.Sincerely,Sumer Lopes

Best experience ever !!!!!!!!!

I've bought a few cars in my life and have had pleasant experiences. Nothing compares to recently buying a Jetta for my daughter at Elk Grove VW. Walter, our salesperson, was beyond professional and so patient. He even walked my daughter through the basics of the manual. Highly recommend. I'll buy my next car with this team, no hesitation.

Excellent Customer Service. From the minute I pulled in....

Excellent Customer Service. From the minute I pulled in. This was my first time for a check up on my new 2013 Jetta. I was not sure which door to go in. There was a service technician out front helping another customer, I asked him where to go for my service, he took a minute to walk me to the door & opened it. It was the office of Joe Margo. Joe was so nice and informative. I was told the service would take about 40 minutes, and actually it was just a little under. Great place, great people. I definitely recommend them.Patti Harris (Greg)

My daughters went to drive the GTI 2013and they were...

My daughters went to drive the GTI 2013and they were impressed with the car and the friendly attitude they received. Next few days, I accompanied Laura, my elder, to complete the transaction. We have been treated with high level of professionalism, Darren tried many round with his manager to get us the payment we expected. Thanks to Gina for her efforts with the er company to bring our credit level to te highest.Overall I was completely satisfied with the price, friendliness, and professionalism and the overall experience.

Elk Grove VW ALWAYS takes good care of me! I turned in my...

Elk Grove VW ALWAYS takes good care of me! I turned in my car early to take advantage of the zero & sign event and upgrade my Jetta and it was easy! I was done in 2 1/2 hours! Rich was awesome! He made sure that I was taken care of. He explained everything without giving me a "sales pitch" and I appreciated all that he did to get me in my upgrade! Thank you Rich you were fabulous!

When I need service for my VW, Kerry is the man! On a...