Eden Prairie Nissan

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.7 Quality Of Repair: 5.0 Overall Facilities: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.8 Overall Experience: 4.9


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Great experience

4.8
Melissa4 on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Just wanted to say Thank you to Bryan Bailey -just bought my new Armada from him and I couldn't be happier... It was a great experience from day 1-when we started this whole process 6 months ago...


Super Nissan dealership

5
Kevin Byrne on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am on my fourth car from this dealership. The cars are good, but what is truly exceptional is the service, as well as the sales staff. Truly phenomenal--I recommend Eden Prairie Nissan without hesitation.


Phenomenal facility & Great Customer Service!

5
joeros17 on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All of my experiences at this dealership have been terrific. From routine maintenance to difficult diagnoses/fixes-they all get attention required to get closure on the issue. The staff follows up/communicates extremely well and are welcoming and respectful. I love getting service here! Actually look forward to working out of the large customer lounge area, which is set up for either working at desk area, or leisurely waiting.


great service and friendly staff

5
1234 on 11/29/2016

Customer Service: 5.0 Overall Experience: 5.0

The work was done on time and the staff was helpful and friendly. They did not try to sell me something I did not need.


Great Service and Friendly Staff

5
NissanFan on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They always provide great customer service. I have 2 Nissan's that I bring here and they always are friendly and easy to deal with. Fair People in general.


Great service

4.6
Janet123 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Great service. Easy to make an appointment. I asked not to have the car washed because I didn't have time to wait. Glad it wasn't washed this time.


Great Service!

5
Nissan on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick and excellent service. Great amenities in dealership I always get my vehicle serviced here because of the friendly people and the great location. They are very helpful.


Shannon Rose is Awesome!

5
Staci on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to specifically bring positive attention to Shannon Rose. I've been a long time customer of Rick (who recently moved to TX) and even followed him to EP Nissan from Feldmann's. I have been his customer for over 20 yrs. I was concerned that with his moving, the relationship and report I'd built with him would be thrown away by the dealership. However, Shannon treated me with a high level of respect and offered me the same preference and treatment with my car that Rick has over the years. She really took care of me, and specifically because of her I will return to EP Nissan. Sincerely ~Staci White


Honest and trust-worthy.

5
The Wine Guy on 11/14/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These folks don't play the games most dealers play, to get more money, and to sell you what you don't want or need. I am a loyal customer, and they don't take advantage of that. In fact, I actually feel like they appreciate my business.


Great New Car

5
Colleen on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service on new car purchase and delivery. Salesman was helpful, patient, and found a car with just the features I wanted. Finance manager answered all my questions and got me a great financing plan. Service department arranged to have 3M door protectors added with lightning speed. Only tiny snag was that the inside windshield came with lots of nasty streaks and film that the detail team missed. Overall a great purchase experience at a convenient location.


Great New Car Service

5
ColleenK on 11/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service on new car purchase and delivery. Salesman was helpful, patient, and found a car with just the features I wanted. Finance manager answered all my questions and got me a great financing plan. Service department arranged to have 3M door protectors added with lightning speed. Only tiny snag was that the inside windshield came with lots of nasty streaks and film that the detail team missed. Overall a great purchase experience at a convenient location.


One can't go wrong at Eden Prairie Nissan

5
Erin on 11/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great personalities, patient, understanding, but most of all great customer service. Thank you Mark!


They found perfect car, I was looking for.

5
Julia Sanders on 11/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for the gun metallic with cashmere interior, they found it out of state for me. Pricing and financing was much better than any other dealers I had visited.


Worth the trip

5
Out of towner on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my car one year ago and have continued doing all the servicing at this dealership. I appreciate that they have always accommodated my schedule since I live four hours away and could go to a closer dealer. The facility is clean and comfortable and the car is done when promised. The staff are all friendly and helpful and I know my sales person will answer any questions I have, even after a year since the purchase.


This is a great place

5
susan on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent This is a great place to do business. I used to go to the Nissan dealership in Burnsville. it was a high pressure place...they always wanted you to spend more money on extras !!!


Professional and courteous staff.

4.6
cargal on 10/27/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I worked with Bryan Bailey and he went out of his way to make my experience with Eden Prairie Nissan to be great. Everyone was respectful in helping me work out financing. I recommmend them!


Excellent Customer Care

5
MK on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I hit a curb the other night in the rain and damaged a tire and was not able to drive on it. I called my dealer, Kirk, to let him know the car was coming in for a repair. I was stressed when I called and he was patient and reassuring. He notified the service department that my car would be in for service. Kirk even helped me arrange for a driver for me when my car was towed. I dealt with David in the service department for the repair. He let me know an estimate on the repair and when I could expect the car would be ready for pick-up. David also got me set-up with a loaner so I could keep my appointments and not disrupt my schedule. He called me to update me on the progress. He even had the service completed much earlier than he promised which was such a nice surprise! Kirk and David saved my day! You guys are great!


Experience

4.8
Bobbypathfinder on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mark Leuthard was awesome, not only is personable and polite. He has great knowledge of the product that you have available. I pride myself in my business to be responsive to my clients needs so I appreciate it when I got the same good service from Mark. You will see me and my friends when shopping again for some new wheels


Good car buying experience

4.8
Oudom on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff at Eden Prairie Nissan are very pleasant to work with. They made me feel comfortable and were helpful. This was the best experience inbuying a car I ever had!


Great Job!

5
Jeffrey639 on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service, great sales staff, rapid financing, comfortable environment and a lot of cars to choose from. This is our 5th Nissan. We'll be back.Jeff K


A very efficient process and a great deal on a new Nissan.

5
Steve on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All of the people I dealt with at the dealership were highly responsive and genuinely interested in me. Followup was excellent and timely. The Murano design is also excellent.


awesome

5
piper on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great service from start to finish, would recommend to anyone interested in a new car. I have purchased multiple vehicles from Phil and the service has always been the best.


Always reliable

5
Kari on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have owned a few Nissan vehicles and needed to purchase a new vehicle after an accident. I went back to Eden Prairie Nissan to find another Nissan, partly because I had been using their service department and was getting excellent service and knew I could rely on that. To me buying the auto is only part of the equation, servicing it is the long term portion. I felt comfortable with the buying process and evaluated what I needed and wanted and Randy helped to determine which vehicle best suit my criteria. Overall it's been a great experience and would recommend EP Nissan.


A seemingly solid experience

4.2
Customer on 10/24/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The staff were quick and courteous. Although they forgot to reset the light indicating that a tire rotation was needed, everything else seems to have gone well.


New car purchase

5
Amymiller77 on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark was very helpful and got me into the car I wanted. Very happy with the overall customer service and very friendly people throughout the whole dealership.


Always fast with the repairs and a comfortable waiting room

5
joeyman9 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got a appt for the afternoon and the entire mtn evolution was done in about 45 minutes. Really appreciate the car wash and love the service rep. Always look forward to seeing you guys.


Great Service

5
Bradley Davis on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my vehicle in for service on a Saturday morning. I was working with Jesse. Wow-what great service. I waited for my vehicle and they had me out of there in less than 1 hour. Jesse and his team really took care of me.Brad Davis


Service Department

4.8
Redhd on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Went in for an oil change and tire rotation on my new pre-owned Altima and I needed service for a substantial oil leak. Service rep went the extra mile to get me in and the work covered on my Limited Warranty that I purchased with the car. She gave me a beautiful new 2016 Altima as a loaner to use while I waited for the parts and service to be completed. Shannon Rose made me feel like a very important customer and kept me informed all through the process. I'm pleased to have purchased my car from Eden Prairie Nissan (which was a pretty big deal to me) and will continue to use them for all my service needs.Thank you again,Diana Ferguson


Replacement of navigation/camera system.

5
Old Bald Guy on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Repair took 5 days because of part non-availability. Dealer provided a rental. Shannon Rose provided excellent communication throughout. System failed when vehicle had less than 300 miles.


Great staff!!

4.8
Dustin on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Staff is very friendly and professional, not your typical car dealership that feels like you are being taken advantage of at every visit. Will surely be returning!


The whole team, lead by Heather, gave us excellent service!

5
Ryroos_mom on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We haven't purchased a new car for a long time. Honestly, I kind of dreaded the process. I was very pleasantly surprised by the high level of customer service offered by EP Nissan. Heather was great to work with. She was knowledgeable, efficient, professional, and very helpful. Our purchasing process went smoothly. All questions were thoroughly addressed and additional information was offered as needed. We would definitely recommend your dealership to friends and family. Thanks to the entire team for a very pleasant experience!


We absolutely love Eden Priairie Nissan!

5
TorreyFam2016 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We absolutely love Eden Prairie Nissan. The dealership always delivers on the price and payment amount we are looking for. Great salespeople, in particular Mark Leuthard. We have bought or leased 5 vehicles from him and will continue to come back.


Always great service when I bring my car in to you!

5
Deb on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bring my car in for service and am always greeted with a smile and a friendly face. They accommodate my needs and let me know if there is anything else that needs to be looked at before I leave. I recommend this dealership to others because of their fast, friendly service.


Routine Car Maintenance

4.8
Very Happy with NISSAN Service on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Once again, I came to Eden Prairie NISSAN for my next 5,000 oil and filter change and tire rotation and found them to be prompt, professional, and knowledgeable. I waited for my vehicle and the accommodations at this dealership are very comfortable with snacks, viewing and quiet spaces.


Quick friendly

5
Michelle Delaine Hair on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick and friendly service, dealership is clean and modern. Tracy was helpful and nice. I felt respected. Everyone was kind. I will recommend you and especially Tracy.


Experience at Nissan

5
J55504 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman (Mark) is very patient with me for all questions I asked. Good personality. Honest is key for business and he certainly have that. I am glad I choose you and glad that you can help me for my need too.


Eden Prairie Nissan is the BEST

5
Nissan on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience overall. It was fast and everything that I wanted done was completed in a timely fashion. The dealership and waiting area is very nice.


Terrific experience. So happy!

5
MK on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eden Prairie Nissan is a top notch dealership. My husband bought a car earlier this year from Kirk Rose. As it happens, I needed a car this year as well. We were so happy with my husband's car that we went back to Kirk to buy another car. Auto shopping is usually anxiety provoking for me. Kirk made the process easy and enjoyable. He was thorough and patient. He really knows cars! I would and will be recommending him and Eden Prairie Nissan to friends. Thank you, Kirk!


Great

5
mbert98 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good customer service totally awesome great people to work with no hassles got the car that is right. For us thank you for helping being available for questions


Painless

5
Banter on 09/27/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went there to check out a used Leaf they had on the lot. Kirk was very helpful and low-pressure.The following morning I went back and we did the paperwork. The "options" guy did not try to pressure me into anything when I said "no", and they financed it at a lower rate than I expected.Trying to think of anything not positive about the experience... well, they're not as close to my house as I'd prefer. :)This is the first car dealership I've experienced that I'd recommend to friends.


Awesome Service

5
Bishop09 on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Bryan Bailey was totally awesome. Bryan was patient and helped me pick exactly what I wanted and needed. Kudos to him and the entire staff. I would diffently recommend him and this dealership.


End of lease and new lease experience

5
Michael in MN on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kirk and the entire team at Eden Prairie Nissan were very helpful throughout the process of our end-of-lease turn-in (2013 Nissan Pathfinder) and our new Nissan Lease Loyalty lease (2016 Nissan Rogue). Thank you!


Very efficient

5
Zayna on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The fastest, easiest and most successful deal I've ever had.Thank you for making it a smooth process.The car turned out to be exactly as you recommended.


Great attention to customers

4.8
TechWriter on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Lyndon's attention to our new car purchase was excellent. He consistently made extra efforts to assure that our questions and needs were addressed. We were very happy to work with him on our purchase.


Excellent sales person with no hassle deal.

5
Debbie on 07/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been pleased with the sales staff at Eden Prairie Nissan. They are prompt,courteous,and pleasant to deal with. We have been happy with our Nissan vehicles.


Excellent...we'd come back again to deal with Chuck Eck!

5
Notermann,Laurie543 on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team seems to work together..another salesperson even helped us while Chuck was finishing up with a customer.Chuck was wonderful, so low key,pleasant, and not at all pushy.He was very informative,stating all our options,and was willing to give us time to think.We were more than pleased and would return in the future!


Great

5
btw4597 on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Everyone was very helpful, especially Linden. The process was efficient. Will probably go to this dealership next time we need a new car.


Great Process

5
dobsonwest on 07/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just turned in one LEAF and leased a new LEAF. Mark made the process easy and efficient. Everybody was friendly and professional. The whole process exceeded my expectations.


Came for maintenance, went away with a new automobile.

5
Owl1 on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This week I went To the Eden Prairie Nissan dealership to have service done on my 2014 Rogue. I had some rear-end damage to the car assessed by Becca of LaMettrey's also. Not so satisfied with her prompt and efficient report, I ended up trading in my Nissan for a smaller (easier-to-fit-my-garage) Juke. I was treated by Nate S. with consummate care and respect through the entire process. I look forward to having some detail work done on the Juke in the next few weeks. It is a pleasure doing business with all those I had contact with at the dealership, including Mr JR Gonzalez . They make it easy, although I could wish the dealership was not in Eden Prairie (says this S Mpls citizen).


Excellent service by our salesperson.

4.8
Stinkerbelle on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kirk was the best car sales person I have ever worked with in all my car purchases. I have purchased many!!Always new cars. Attentive, listened to our wants and needs, kind and considerate. I would be confident and proud to refer anyone to him. You can be very proud of having him at your dealership.


Bryan Bailey rocks

5
Katherine Johnson on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience leasing my new Rouge. Bryan was knowledgeable and super friendly. Even got a follow up call 2 days later.Luke was great in the finance dept. Will definitely recommend


Best Sales and Customer Care in the City

5
Elgato on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having such a positive experience at Eden Prairie Nissan, both with Chuck Eck of the sales staff, as well as Gary Glanzman, Sales Manager and the rest of the folks that were involved in our latest 2016 Nissan Rouge lease, I just had to write a review. and express my gratitude for the great level of service he provided me and my fiance.Chuck was very patient with us as were indecisive about color and options, not clear on model would suit our needs the best, what was affordable based on those needs, while still putting us into the "most car possible". Chuck was extremely helpful finding us a car that we would love.As far as the 2016 Rouge we went with, Chuck hit the nail on the head. We are very pleased with the performance of this vehicle as it has met and exceeded our expectation. We love the overall look of the vehicle, the performance was better than expected and Im loving this car!Chuck is 11 out of 10 in our book!Id also like to show my appreciation for Gary's handling of the turn in process, He made what can be a complex process very easy when turning in the old and acquiring the new.Overall, all the staff, from the receptionist to the "accessory guy" - were awesome !!!We look forward to being lifetime customers going forward!


pretty painless!

4.8
Jennifer Jenny Campbell on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Very pleased with the service and information provided, from the test drives to the explanation of vehicle features before we drove out of the lot and finally the follow-up phone calls..


Professional Sales Approach

4.8
SanMN on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Feldman Nissan was purchased, became and moved to Eden Prairie Nissan. I was leasing my Leaf but follow up customer service got dropped in the process. So when I walked into the new dealership, I was on the fense. Brian Bailey, the sales rep, was great. If it wasn't for his professional sales approach, and the quality of Rogue which I test drove and in the end leased, I probably would have gone elsewhere. At the same time, I'm holding my breath to see whether the service department can follow through with quality service.


Excellent

5
Huskypup on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Because Shane Mahowald made it such a positive experience. He directed all phases of the process through positive delegation to other stake holders to make it quick and efficient.


Fun, Fast and Friendly

5
taffyb on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Third car I leased from Nissan, and my favorite so far. Kirk, my salesman, was great. I would recommend the dealership and Kirk to everyone


Eden Prairie Nissan

5
Stephanie W on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Third car I leased from Nissan, and my favorite so far. Kirk, my salesman, was great. I would recommend the dealership and Kirk to everyone


Friendly and Outstanding

5
Joan LeNoue on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was very positive. Bryan knew what I was wanting in a new vehicle and he delivered it! Can't ask for better than that.


Professional, friendly, helpful experience.

5
Deborah Armstrong on 06/29/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were just beginning our hunt for a new vehicle, so we though t. One test drive and a little while later we drove off in a new pre-driven Murano! All of the staff was helpful, friendly and professional!


Easy Quick and Simple

5
Michael Miller on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy going listened to me and made it so easy to buy a car. It was an enjoyable experience. This is not the case everywhere. Next time I need a car I am going to Eden Prairie Nissan first.


Great used car purchase experience

5
Subarudude on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found a car online that I was interested in and was priced competitively. Using Edmunds relationship with Eden Prairie Nissan, was able to secure a price discount of $300 below that price which made the value even better. Arrived on Saturday morning when the dealer opened and was helped by Bryan. Bryan is very knowledgeable on all things car related across multiple brands and had all of the data for the car readily available. Was able to test drive review the deal and purchase the car in less than an hour which got me on my way to enjoy the rest of the day.


New Car Purchase

5
Mary Murphy on 06/28/2016

Overall Experience: 5.0

Kip was extremely helpful and a pleasure to work with. I would recommend Eden Prairie Nissan to anyone looking for a new or used vehicle. The entire experience was very positive.


My Review

5
baseba11 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brian did a good job in making my experience more than satisfactory. He was knowledgeable and had good customer service and people skills in making me feel comfortable throughout the process.


Meeting our Requests

5
Dan Geske on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They met every request we made, We double checked their offer with other dealers and other brands but we came back because of the friendliness and they met our requested pricing structure.Thanks!


Great experience

5
Flyerjr20 on 06/17/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend this dealership. From the minute I called the dealership to the time I picked up the car the experience was great.


Great service

5
Rouge2016 on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Randy was a great salesperson - low key and no pressure! The dealership was great but you as a survey company are extremely poor. This survey is frustrating because you demand a certain number of words. It makes me not want to submit it. The survey should also be up to date with the dealership's current employees listed.


Great job

5
wrightkev on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasure dealing with Chuck Eck and Eden Prairie Nissan with the purchase of my new Murano. He met all our needs and was truly professional and accommodating.Great job!!!!


Excellent customer service from service center to purchasing

5
Shannoncar on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The customer service I received was superb. I would recommend this dealership to anyone and will. They turned a stressful situation to a good one.


Great pleasure to work with!

5
Scott K on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in with a deal in mind, left with that deal. The sales manager directed me right to Phil; Phil exemplifies the perfect sales person. Easy, roll with it attitude - quick transaction. Even the finance department was efficient and friendly without any of the high pressure sales pitches for aftermarket items. A+++ No problem recommending Phil or Eden Prairie Nissan to anyone.


INCREDIBLE SERVICE

5
Rogue Lover on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kirk Rose gave me an incredible experience. So very accommodating ...no run around....got me right to the price I was shooting for....paper work was ready when I came to pick up my new Rogue.Quick no hassle purchase.Very patient in going thru high tech features and as a woman this was very challenging.You can bet I will be back in 5 years...Thank-You Kirk and EP Nissan.


Great Pleasure to Work With!

5
Scott K on 06/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Came in with a deal in mind, left with that deal. The sales manager directed me right to Phil; Phil exemplifies the perfect sales person. Easy, roll with it attitude - quick transaction. Even the finance department was efficient and friendly without any of the high pressure sales pitches for aftermarket items. A+++ No problem recommending Phil or Eden Prairie Nissan to anyone.


Great Salesman!

4.8
altimapurchaser on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kirk Rose did a fantastic job throughout the entire purchasing process. He helped us purchase an Altima for my son and walked us through all the features of the car before and during the test drive. He also helped us with our trade-in. I would highly recommend purchasing a car from Kirk!


Pleasant car buying experience!

4.8
rougepurchaser on 05/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kirk Rose is an outstanding car salesman. Most enjoyable car buying experience I've had. He took the time to thoroughly and patiently explain things. He delivered on every promise and then some. Finance process was also great. Would highly recommend purchasing a car from Kirk and EP Nissan.


Excellent Customer Service

5
bryantup on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kirk Rose made our car buying experience great. We wanted a fast and smooth experience without all the haggling on price. Kirk and team were up front and honest and understand the experience we were looking for. Closing the deal was the fastest ever. And don't forget the service department. Best customer experience of any dealership I have ever dealt with. Jesse Nelson in the service department is the most courteous and professional service manager ever. He certainly goes the extra mile to ensure true customer service.


Very Happy Car Buying Experience

5
sparkle on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kirk was excellent! Answered all our questions, informed us of our options, and made the deal happen. I got the vehicle I wanted. Thank you all!!!


Top notch !

5
Inked on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had the best experience ever buying a car and it was truly because of the salesman and also his manager that went beyond what I have ever expected. Went home with the ride of my dreams,and i appreciate what they have done to make this happen. Thanks Kirk & Mark !!!Will be back in the future for sure,when the time comes to upgrade even more. Fun bunch of guys as well!


Used Car Purchase

4.7
April Purchase on 04/16/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had researched pre-owned pathfinders online for about a month and knew what I wanted and what I might have to pay. I saw two likely candidates at this dealer and made the 1.5 hour drive. I didn't expect to finalize a purchase, but everything went so well, we made it happen. Kirk was very friendly and helpful...and not overbearing or pushy at all. I went for a test drive with Kirk and then without him, but with my wife and kids. I like the ability to drive the car WITHOUT the dealer there. We had decided that we had found the car we wanted and had let the appraise the one we would be trading in. I made an offer that was accepted and I was pleased with. Kirk turned me over to the accessories and body protection salesman, Jay. He clearly showed all of my options and was not pushing anything too hard. I showed interest in the tow package and I asked if there was any sort of savings if I made a decision today. From a 1000 package, I was offered a savings of $30 or so. This was not enough to sway my decision.Next up was Keith, the business/financing department. He was friendly and helpful. Everything was clear and well explained, but he was putting a pretty hard sell for the service plan/extended warranty. The words he was saying were not high pressure, but he spent a considerably amount of time pushing it from a few directions. This was definitely the highest pressure portion of the sale.Overall, I was very well taken care of. I feel I got a fair deal for what I purchased. I feel that all of my wants and needs were taken care of and was very pleased to get the whole thing done in one trip. The waiting area with food and entertainment was GREAT for the kids...who had to spend hours waiting for the whole process. I don't think that the process took too long, but it's a lot of time for kids to wait.I would work with Kirk and this dealership again.


Kirk Rose et al

5
KDK-Altima SV on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding salesperson! I was not looking forward to the end of my lease (July 2016) on a 2013 Nissan Altima SV. I liked this car! I only had 14,500 miles on it. I didn't now what opportunities lurked for my 'end of lease'. I shopped around for other Makes/Models, new and used. Just wanted to see if there was anything "out there". I found a great looking 2012 fully loaded Nissan Altima online two weeks ago. I stopped by at 5:30 pm after work. (Didn't realize the dealership closed at 6:00 pm). I was greeted by Kirk Rose. Long story short, he treated my with great respect and offered ideas for me to consider - as well as letting me do the test drive on the vehicle I came to see! His listening skills are outstanding, and his desire to ensure I got what I both needed and wanted at the price I stated. He went out of his way to get me the color of car I wanted. He was fabulous is getting my car ready for an early Saturday AM pickup so I could get to work (overtime hours!). I have always been pleased with Eden Prairie Nissan, and now I can also highly recommend Kirk Rose!Katie


Best car-buying process

5
Barbara, on 03/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mark Leuthard is the type of sales person who genuinely listens and simply shows respect in his communication. He'll make you feel welcome, find you exactly what you're looking for, and patiently work with you every step of the way. His experience and expertise made the entire process absolutely seamless for me. Never a hint of pressure. No frustration as I went back and forth about various options, even different brands. Always an honest answer. Before I knew it, the vehicle of my dreams was signed, sealed and delivered! I think the whole process took less than 2 hours. The dealership is clean, bright and seems to run like a well-oiled machine. Every employee I encountered was friendly and helpful. You'll feel great doing business with Eden Praire Nissan. In particular, ask for Mark Leuthard if you need help with a new car. He is the best I've ever met and just thinking about his conversations with me now still brings a smile to my face. Thanks, Mark!


Bryan Bailey

5
Travis R on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wasn't sure on what type of vehicle I wanted to purchase but was looking for a change. I a NO HASSLE experience at the dealership.Bryan Bailey walked me through many options of vehicles that they have, he also asked me what I was looking for in a new car. Bryan helped with the purchase of a new Nissan Altima SL.. I am very happy with quality and service I received at Eden Prairie Nissan.


Finally, a normal, friendly and honest dealership

5
Experienced in MN on 03/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department is excellent and honest! They corrected a 4 wheel brake issue with all new parts and an alignment on a recently bought AWD SUV, used vehicle, when they could_ have skated by as most dealerships do with just a rotor turning. The vehicle had their 30 day guarantee and they went beyond and above what other dealerships usually do. So, would I buy again from them? Yes! and I will also send my sons there to buy when they need a car or truck. this really is a first rate shop with first rate service! Submitted by a happy new customer, and a former racer and mechanic that appreciates good workmanship.


Without a doubt, the best!

5
Retired LEO on 03/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We gave 5 stars for every category because they excelled in every area. As a car enthusiast, former road racer, law enforcement officer and psychologist, I value honesty in those I deal with. I found our salesman, Bryan Bailey, and manager,Gary Glazman, to be straight upfront, polite and professional while still patient, sincere and well versed in the product. They went above and beyond what most sales people do to ensure the buying choice was the right one for us. Working with them was the most satisfying experience in this purchase of a used vehicle. I have bought over 35 vehicles in my lifetime and never was this satisfied before. They quickly and thoroughly honored the 30 day warranty for a brake condition and the service department was top choice. My only complaint is " why aren't all other dealerships hiring professionals like Bryan Bailey and Gary??? It would greatly improve their image in a heart beat.MRM


New Rogue Lease- Great Customer Service!

5
CP on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Kirk Rose in December 2015 to lease a new Nissan Rogue. He was very professional, knowledgeable, and candid. Kirk was able to either answer all my questions or quickly locate someone who could answer my questions. He provided me with a clear understanding of the features of the vehicle I was considering, as well as a detailed explanation of the price and costs. I was and continue to be very impressed with the customer service. Kirk is always very quick to respond to emails and phone calls when I have questions and is always willing to go out of his way to provide assistance. I wholeheartedly recommend Kirk Rose and Eden Prairie Nissan.


Awesome Lease Experience, New Maxima

5
MM on 02/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car was in an accident and was totaled out by my insurance company, I looked at several options around the Twin Cities for my next car and ended up settling on Nissan due to the positive reviews on their various cars AND because I had some coworkers who drove Nissans. Kirk Rose, my sales rep, was very patient with me and worked with me as I test drove several cars (Rogue, Murano, Altima, and Maxima) to find the one that I liked the best. I fell in love with the Maxima (it's a rocket), and really loved the red Platinum Edition one that was on the lot. Unfortunately, that particular car had an issue that wouldn't be resolved before my rental car from my insurance company expired. Kirk solved the problem by sourcing another one from another dealership that was the same color and interior as the one that I wanted. EP Nissan bought it for me and Kirk went all the way out to Willmar and back to get it for me on the day that I NEEDED to to get it. I got the car and I love it.Kirk and EP Nissan went way over the call of duty to get me the exact car that I wanted within my fairly short timeframe. They made a fairly stressful experience easy for me, which I was not expecting. I can't stress this enough: if you want a car, ask for Kirk.


Highly recommend

5
TR on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were extremely pleased working with Kirk Rose as well as the Finance Staff. In fact, we returned to Mr. Rose and purchased a used vehicle with his assistance. We highly recommend this new dealership in the SW Metro area. Happy New Year...may 2016 be a huge success! TR


Lease experience

5
JC on 12/13/2015

Friendliness: 5.0 Overall Experience: 5.0

I worked with Kirk Rose to lease a 2015 Rogue in November. The entire experience was most satisfactory. I was treated professionally. All questions answered clearly. I left with a great understanding of the features of my new vehicle and completely satisfied with the interactions and price agreed upon.


best staff

5
osornio28 on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

eden prairie nissan is the best dealer on the southwest metro they know how to treat there custumers, they have great staff that is capable of achieve on getting you on a great vehicle. Mr rose went beyon my expectations to get me on a great lease with a great 2015 sentra.Thanks eden prairie nissan


Customer service

4.8
2014 Maxima on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a 1 year old Nissan Maxima with only 12,000 miles for my wife from salesman Nate Stallings. He was great to work with and I felt no pressure. The next day I discovered a front end vibration at hwy speeds on smooth blacktop. It was a complex is issue that could be caused by tires, wheels, alignment, or more serious issues. The general manager Dan Schmidt and service manager Lance Spah were determined to fix the problem and make it right. Through a thorough process of elimination the service department was able to identify and fix the problem. Now the car drives like new and my wife loves it! Thanks EP Nissan, you are the best! Tom and Laurie Wasmund


Great customer service

5
yayaltima on 09/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking to get out of our lease and purchase a new car. The people at Eden Prairie Nissan helped us to do this easily and helped us to get a great deal!


Great experience

5
Walid on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Competitive pricing, wide range of choices, excellent customer service.


Great Service and Excellent Prices

5
PracticalMN on 09/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was pleasantly surprised on the lack of pushy sales here. They don't swarm you when you get out of the car and we were able to walk the lot to see their inventory before the sales person approached us. As we were entering the sales office, we were asked if we needed help at that point. Every aspect of the buying experience was good, with the exception that the sales person would dance around the price, and over explained everything but I know that he was just doing his job. We were a little pressed for time as we were gonna look at other vehicles before making our decision and I wonder if it was a tactic to keep us there so that we wouldn't have time to go elsewhere. None the less we bought from EP Nissan and got excellent service and would recommend them. My only tip is not to be afraid to tell the sales person if you are in a hurry or to skip certain explainations. Again I know they are just doing their jobs, but we are not idiots.


Our latest purchase

5
Paul Porter on 09/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After two of our adult children had positive experiences with Nissan, we went to Eden Prairie Nissan to examine 3 potential models for our next purchase. We traded in a Chevrolet Silverado pickup truck and a Dodge Grand Caravan. Given our ages and past experience with a host of vehicles, we were now looking for luxury, personal attention, drive ability, and service. We found it!Our busy Salesman was highly personable without applying traditional sales pressure. He got to know us in a relaxed style and he obviously knew the Nissan vehicles. Following careful consideration we purchased a 2015 Nissan Murano with 6 miles on the vehicle, most of which we put on during our test drive. What a car!!!The vehicle, dealership, and Mark's style was way beyond our expectations. What a great experience! Were there any negatives. Yes, of course. The popularity of this vehicle and shortage of finance people to close the sale led to some delays that while excusable did not match the rest of our experience. Would we recommend this dealership, salesman and vehicle to others. You bet!Many thanks for a five star experience!


Consider Eden Prairie Nissan for you next vehicle

5
Ballgame on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I cannot strongly enough recommend Eden Prairie Nissan for your next vehicle. The entire process was professional, honest, smooth and efficient. My salesman (Mark L) took the time to learn about my needs, explore several options and explain the benefits to each of the options. My entire experience was very seamless and I could not happier. You won't be disappointed by visiting Eden Prairie Nissan.


Recommendation to with EP Nissan

4.8
Heather on 08/29/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I drove home a new car today from Eden Prairie Nissan. I love the car!.. I have to say the sales experience was different, respectful, informative and even fun. The entire operation is first in class .. Starting with their GM to sales, finance and also service. I've experienced each of these departments in the last week and as a female buyer navigating this on her own, I was pleasantly surprised by the respectful service and care offered to me today. I'd recommend working with them to any of my friends or family!


Great Car Buying Experience

5
atdewitz on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am going to be a Junior in college and I was looking for a car to purchase that would last me a long time. Kirk immediately helped me to find a great looking car that fit my budget. I have never met a more honest and hard-working sales man. He always has a great attitude and put me in a car that I love. I recommend Kirk to anyone buying a car. Amazing experience. They also helped me out in the finance section. They gave me a little extra time to get my money situated and were completely flexible with my doing so. Every time I need to go back in for a service checkup or another reason, the experience is always the same. Great job.


Making It Easy

4
Carol on 08/21/2015

Customer Service: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Buying a car can be very stressful. Eden Prairie Nissan goes out of their way to make car buying easy and less stressful. The sales and finance staff are great and very knowledgeable.. I so appreciated the customer service I received from Kirk and Chris. I highly recommend Eden Prairie Nissan.


Great experience

5
Ryan on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I started working with Kirk when I was searching for a vehicle and he was extremely helpful. He was very knowledgeable about my Infiniti as well as other vehicles that I was looking at. He definitely knew his stuff. He made the experience enjoyable and was never pushy and made it extremely easy to work with. I would recommend him and Eden Prairie Nissan for sure!!


Great Experience

5
Ryan on 07/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I started working with Kirk when I was searching for a vehicle and he was extremely helpful. He was very knowledgeable about my Infiniti as well as other vehicles that I was looking at. He definitely knew his stuff. He made the experience enjoyable and was never pushy and made it extremely easy to work with. I would recommend him and Eden Prairie Nissan for sure!!


What an amazing experience at Eden Prairie Nissan!

5
Judy on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been a Nissan driver for years. As I looked to purchase a Rogue, I went into Eden Prairie Nissan as I saw a nice variety on their lot and online. My experience with EP Nissan - and Kirk Rose in particular - was second to none. Kirk was knowledgeable, friendly, not pushy and really listened to me as to what I was looking for. The test drive was a blast! The customer service here is unbelievable - they met all my requests on detailing the car, etc - and Kirk and a driver from the dealership even delivered it to my home! Again - best car buying experience ever. I would highly recommend Eden Prairie Nissan and especially Kirk Rose to anyone!


My New Altima Nissan

5
Jess on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really loved going into the Nissan Eden Prairie dealership because they were so professional and friendly and they were really helpful. I talked to Jim Tang through texting before I actually went into the dealership and he set up a time for me with a sales man, who was Kirk Rose. Kirk was really helpful and his friendliness and professionalism was great. He worked with finance and they made this happen for me even it seemed like it would be impossible. I was able to get my dream car and and their customer service was wonderful. I would recommend them to anyone.


Problem fixed.

3.2
Hai on 06/16/2015

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 3.0

I had a problem with the finance of a purchase with Nissan Eden Prairie, but thanks Dan Schmitz (GM) the problem is now solved!Hai Huynh


Grab a fair offer immediately or it could be gone

2.7
MSP on 05/28/2015

Customer Service: 2.0 Buying Process: 1.0 Overall Facilities: 5.0

Went in for a test drive on a used car and was offered a very fair price on my trade in. Was given on offer sheet by Sales Manager and went on my way to discuss with my wife. Vehicle I wanted sold. Two months later, I saw another car I was interested in and called the dealership to confirm my previous offer was still good before I made the trip to Eden Prairie. Same Sales Manager I previously met said it should be over the phone. However, when I arrived the "new offer" on my trade in was cut in half despite my interest in a more expensive used car from the dealership. I showed the Manager a picture of his previous offer and he said he didn't recognize the (his own) handwriting and started telling about a fuel pump noise and rust?! Other than an additional 400 miles, nothing had changed about my vehicle in the two months since the original offer. Obviously I walked out and will be avoiding this dealership moving forward. The two sales representatives I met seemed very nice but the pricing amnesia was out of their control


Thanks Kirk

4.8
SRI on 04/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I happened to meet Kirk first online through web chat and he tried to get as much information as he can from me to understand my requirements and immediately setup a test drive. On the very first meeting I'm impressed with the way he receives a customer and to the extent he goes to help us out. He even drove me home to show my would be new car to my family even before I signed it. You truly are amazing Kirk!


Thanks for the help Kirk

5
BEM on 04/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After my previous car was totaled, I wanted t try a Nissan Altima. I dropped by Eden Prairie Nissan on a whim and was introduced to Kirk Rose. Kirk worked up prices and financing options for several vehicles. I never really felt pressured. Ultimately, we found a car with the features I wanted and that was within my budget. After I purchased the vehicle, I needed to return a rental car. I asked Kirk if I could leave the rental out back and get it the next day. Kirk had a better idea. He asked one of the shuttle drivers to work late and pick me up at the rental office so I could drop it off that day. Kirk also stayed late to make sure everything worked out....*note* This was AFTER the car was purchased. I would not hesitate to call on Kirk again and will recommend him to my friends and family....By the way...I really like the car.


Thanks for the great service Kirk!

5
AJE on 03/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Eden Prairie Nissan, I worked with Kirk Rose and he found me the perfect car! I got the Nissan Rogue and I absolutely LOVE it! Thank you for the excellent service. I would definitely recommend to a friend!


Thank you Kirk again

5
Brii20 on 02/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I followed Kirk from his previous dealership and I recently purchased my second car from him and I absolutely love it, Kirk has the best customer service ever he pretty much makes the process easier, he will go over EVERTHING on how things work before you drive it out the lot. Even before I bought my second car he checked in with me few months prior to see if I was ready, but overall Eden Prarie Nissan was perfect, everything is new there so it's really fancy, and everyone there seemed so friendly. -Thanks again Kirk


Formerly Feldman Nissan - still excellent

5
ritc on 02/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've purchased two cars at what used to be Feldman Nissan (now Eden Prarie Nissan). Thankfully most of the personnel made the move along to Eden Prarie. Whoever is running this operation is definitely doing something right. The prices were fair and sales staff well-trained and easy to work with.In the winter months I still get my service done here, and I can't say enough about them. The service personnel are knowledgeable, friendly, communicative, and straightforward. The prices for servicing have also gone down since the move to Eden Prarie! I used to do my own regular maintenance in warmer months, as Feldman was a little expensive (still, the work was excellent). Now I'm wondering if it's worth my time anymore, maybe I should just get all my fluid changes and rotations done at Eden Prarie. The waiting area is clean, has free snacks and internet.So anyway, if any management personnel are reading this, keep doing what you're doing. I have been sufficiently impressed to spend 10 minutes to post this review!


Amazing Experience! Nothing I would have changed!

5
barnwellr on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough positive things about my entire experience at Eden Prairie Nissan. I worked with Phillip Goodman on replacing my current car. I wasn't sure what the best option would be, rather to purchase new, used or to lease. Phillip worked with me on the different options and asked the correct questions to determine my needs. I ended up purchasing a new 2014 Rogue. Throughout the process I felt quite comfortable with Phillip. Phillip was genuinely interested in listening to me and helping find the perfect vehicle for me, that met my needs. Phillip impressed me with the way the entire experience was handled. I was shown how a car salesman should be, versus some bad experiences I have had in the past at some other dealerships. The entire process was fun, relaxed and centered around what my needs were, versus him trying to sell me something that I didn't want or need. I even appreciated how Phillip advocated for me with the managers and the finance team, to ensure that all my questions and concerns were addressed ahead of time. I would highly recommend Phillip Goodman and the team at Eden Prairie Nissan to anyone who is interested in a new, used or leased car. The showroom is very well maintained and clean. I also was quite impressed that Phillip noticed a dent in the hood of the car and pointed it out to me, after he had it all set up to be taken care of. Instead of trying to hide it, he was honest and had it arranged to be taken care of!


You need to buy your next vehicle at EP NIssan!

5
Maria on 02/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently went to Eden Prairie Nissan to check out options for a new vehicle due to my lease coming to an end. Kirk Rose had contacted me via email and was extremely patient and helpful answering all of my questions and letting me know of promotions going on. Also, he was the first car salesman to LISTEN to what I wanted and not offer me things I had no interest in. I went in a few days ago with the intent of only test driving a vehicle but due to the experience, Kirk's patience, great price on a new lease, etc - I drove out that night with a brand new 2015 Rouge and they paid off my lease through the pull ahead program! Wonderful experience, wonderful people - specifically Kirk in sales. That place is SPOTLESS and immaculate! Highly recommend it for your next vehicle - go visit Kirk Rose at EP Nissan! Also, JR is awesome when taking care of the paperwork at the end along with Shane Mahowald who came out and welcomed me to the new dealership!


Wonderful Experience

5
mariah31 on 02/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently went to Eden Prairie Nissan to check out options for a new vehicle due to my lease coming to an end. Kirk Rose had contacted me via email and was extremely patient and helpful answering all of my questions and letting me know of promotions going on. Also, he was the first car salesman to LISTEN to what I wanted and not offer me things I had no interest in. I went in a few days ago with the intent of only test driving a vehicle but due to the experience, Kirk's patience, great price on a new lease, etc - I drove out that night with a brand new 2015 Rouge and they paid off my lease through the pull ahead program! Wonderful experience, wonderful people - specifically Kirk in sales. That place is SPOTLESS and immaculate! Highly recommend it for your next vehicle - go visit Kirk Rose at EP Nissan! Also, JR is awesome when taking care of the paperwork at the end along with Shane Mahowald who came out and welcomed me to the new dealership!


Awesome Experience!!

5
Kim on 01/22/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time that I have purchased a vehicle from Kirk Rose. I bought a car for my daughter about a year and a half ago. Now I bought myself a car last week. Kirk is totally awesome! I told him what I wanted and he listened. He emailed me cars that I might like. If I liked a particular car he would DRIVE it up to me at work in Minneapolis so I could test drive it over my lunch hour!! I can't tell you how much time that saved me! He's also not pushy. I told him how much I wanted to spend and he worked with it. And ladies - he didn't give me the lines about how pretty the car was and how the stereo worked. Please! He showed me the engine! He also educated me on everything about my new car. Kirk Rose is a great salesperson - I would recommend him in a heartbeat!!


Very positive expereince at Eden Prairie Nissan

5
mark on 12/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark Leuthard was courteous, helpful and efficient in his time management. I will definitely be taking my business back to Mark at Eden Prairie Nissan.


Your service team is the very best! They were so helpful!

5
peaches on 12/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Your service team fit my car in for service when I was in a great need. Hugh & Tyler are the so kind and helpful! They did their very best to accommodate me and even offered me a courtesy shuttle without me having to ask for one. They really went the extra mile in showing customer service! I will never forget the kindness and care they showed when dealing with me and working on my Nissan. I have and will continue to tell everyone I know about the amazing experience I had at Eden Prairie Nissan! Thank you again to your outstanding service team!


Top Notch Service

5
051969 on 12/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rick Mize went out of his way to ensure my first visit to the new Eden Prairie Dealership location was positive. He quickly got my car in for service, provided a tour of the new facility, thoroughly went over my service invoice, asked questions and ensured I had all my questions answered and that my service experience was exceptional. I appreciate his attention to detail and genuine care and concern for his customers, he truly values them and it shows!


the best!!!

5
tom dahlen on 12/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

people make a dealership and this dealership has the very best. friendly and helpful to say the least! all dealerships should model themselves after this one!


buying experience

5
jeffreywtepfer on 12/13/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people were very helpful and went out of their way to make sure we got the car we needed and a price within our budget. Highly recommend them to anyone


Best Car Buying Experience

5
asnee07 on 12/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kirk Rose assisted me from start to finish with the purchase of my new Nissan Altima. He was very easy to work, very knowledgeable and had my best interest in mind. Kirk was always easy to get a hold of by email and phone even if it was just for a quick question/concern. I requested for all the paperwork to be completed prior to my new car pick-up, and that's exactly what happened! Kirk made the buying process quick, pleasant and pressure-free. He was very detail-oriented and made sure I was happy with my purchase.Eden Prairie Nissan's finance/leasing department was also really easy and great to work with.I worked with Eden Prairie Nissan's service department also. I have nothing but good things to say about them. They were very accommodating and were willing to look at anything I suggested. I never had to wait around for my car to be finished - they were true to their time commitment and my car was always ready when I arrived.I would highly recommend Eden Prairie Nissan, great facility, great staff and a good selection of vehicles!


Excellent services

4.6
Nukesh Bhoyar on 12/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Have been first time to this facility and experience was very good. Nice service center and waiting area was awesome. Jennifer, my service adviser was very friendly and did very well to explain me things that I wasn't very familiar with. Would definitely recommend to anyone.


oil change

5
blawndi on 12/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Rick Mize assisted me with my 2006 Nissan Armada. He went farther and Above all my expectations! HE was wonderful to work with!!!!My experience at the Eden Prairie location was phenomenal!!!!! A+++++Thank you soooooo much!!!!!BLAWNDI


Amazing service

5
Robin677 on 12/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my car from Feldman Nisaan a year ago and have continued to service it with Eden Prarie Nisaan due to the amazing staff. Ashlee has assisted me as a service advisor and I'm always impressed with how much time she takes to explain what's been done to my car and any other services it may need. She's always thorough and even gives follow up calls to make sure I'm satisfied. Unfortunately the store has moved farther away from me but it's definitely worth the extra 15 minutes to know my car has been cared for with outstanding service.


Excellent customer service

5
rkellor on 12/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kudos to Rick Mize and Jennifer Logan for making the car care experience such a good one. Eden Prairie Nissan is fortunate to have such top notch employees handling customers who need service. I'll be back!!


First-time customer, now a loyal-customer

5
Val2014 on 12/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first experience with Eden Prairie Nissan, and it was a fantastic first experience. From the moment I walked into the service area to when it was time for me to leave, Shannon kept me informed of what was going on with my car and provided any recommendations that needed to be looked at. The other staff were very friendly while I waited in the comfortable lounge and sipped on some hot coffee; Shannon was straightforward and honest with my bill, and answered any questions that I had regarding warranty. This was probably one of the best experiences I've had regarding having service done on my car. I plan to return to this dealership for all of my car needs. Thank you!


Most Honest, Sincere, Car Sales Person, Kirk Rose

5
Ben Stich on 11/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Through the years, I have experienced numerous negative experiences with car sales people, from lying, to pushy, to down-right rude. That is why when I met Kirk about two years ago, it was a complete shock that a car sales professional could be so honest and sincere about finding "Me" the best possible fit within my price range. So Kirk set me up with a quality used car and just a few weeks ago set-me up with a perfect fit in a new Altima. I will never buy or lease a car from any other sales person again. Kirk Rose is your prototypical professional honest sales person who truly cares about the customer and treats like a #1 priority every time.... Thank You Kirk!!Ben


so I buy my car from this place Mar 6, 2014,few days of...

1
kamila29 on 03/24/2014

Customer Service: 1.0

so I buy my car from this place Mar 6, 2014,few days of the driving the car I know that the tires was not that good so I call the salesman I told him what's going on he told me the car its mine now It's my problem ,so today I took my car back saw of sales manager,she helped some but she didn't took care of my problems ,the car still have a horrible smell and the driving is not that good I feel like something is wrong my car this is my thing please don't buy any car from this place they're not worth it,they don't care about customer and they don't have a customer courtesy


Great customer service, Abbes K! Honest and professional....

5
SteveC777 on 02/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service, Abbes K! Honest and professional. Punctual in returning phone calls. I would recommend him. He knew answers to all questions and details.


This was my second lease with Feldmann Nissan. It is the...

5
jillianw13 on 01/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second lease with Feldmann Nissan. It is the first time that I have leased a vehicle twice from the same dealership and that is simply because in the 2-1/2 years prior I have had such a pleasant experience. Dan Maher happened to get my email expressing an interest in getting another vehicle. Over the next month we communicated back and forth until Dan and I came to an agreement on a vehicle for me.After that I went in to the dealership and there were no surprises. We wrote up the new lease agreement exactly as discussed and I drove off in a new car at what I feel was a very good price. Simple. Fair. Fast. Economical. What more could one ask for? They are very friendly too.This was the second time that I had worked with J.R. and he was as pleasant as ever answering all my questions and handling the financing quickly, but not in a rush. It's a comfortable place to get a vehicle. I intend to continue with this dealership for all these reasons.


To explain what a GREAT experience I had at Feldmann, I...

5
anyakrem on 10/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To explain what a GREAT experience I had at Feldmann, I first need to talk about my terrible experience with Morrie's in Brooklyn Park - to provide contrast. I've been leasing through Morrie's for the past 6 years, and this year decided to buy out my lease. I went back to Morrie's to see what my options were, and they tried every possible argument to convince me NOT to buy out my lease, and instead lease a new one (because it's more profitable for them). The salesperson called the sales manager over to try to convince me, and I felt very talked down to - as if I don't know what the pros and cons of leasing/buying are. I had made up my mind to buy my Sentra, and a few weeks later when I was ready to make the purchase, I called the salesperson to ask if he was the one I should do this transaction with, or if I should call someone else. He didn't call me back. I called again, this time asking to speak with a finance manager, inquiring about the APR they could offer me. I think I was transferred to the new car sales manager instead - she said she couldn't find anything out about interest rates, and that I'd need to speak with a finance manager (but again tried to sell me on a new lease deal instead of the buyout). She said they were all at a meeting in the corporate office, but she'd leave my info for them and I'd get a call back. Almost a week passed and no one called me - so I called again and the woman at the front desk said no finance managers were available, but that she'd leave a message for one of them. A few days passed and I still didn't get a response. So I called a fourth time - and finally was able to speak with the Finance Director. He ran my credit and offered me a decent APRbut here's the kicker: He said that there was an additional $545 fee to buy out my lease. I said, "Oh, I didn't see that listed on my lease agreement - I thought it would only be the $150 purchase option fee." He said, "Yeah, it's not listed on the agreement, and most dealers won't tell you about that extra fee up frontbut we let our customers know right up front. It's an administrative fee that we get charged by Nissan Finance." I was skeptical about this, so I called Feldmann Nissan (because I knew I could buy out my lease at any dealership). When I called, there were no finance managers available at the moment and the front desk person took my info and said they'd call me right back. I thought, "Oh boy, now I'm gonna need to wait another two weeks before anyone calls me back." But actually - I got a call back from finance manager Brandon Lubich within a few hours, that same day. I asked him what their lease buyout fees were, and he said it would be the $150 purchase option fee. I said, "So you don't have an additional $545 buyout fee? That's what Morrie's told me they'd charge." He said, "No... $545? I've never heard of that, I'm not sure what that is. We just have the $150 purchase option fee that's listed on your lease agreement." Fantastic, I thought - so I went right over to Feldmann to complete my purchase. Brandon was extremely pleasant to work with, and to top it off - he was able to get me a significantly lower APR than Morrie's did. He was also able to get me a good deal on the extended warranty which he offered, but did not pressure me to purchase. Brandon did not try any hard sell tactics or try to convince me to lease a new car instead of buying out my current lease. I got the impression that he was honest and genuinely looking out for my best interests. Overall - I was VERY happy with my experience at Feldmann, and appalled by my recent experience at Morrie's. I will be doing all my business at Feldmann from now on. I was also just at the Feldmann service shop today and had a great experience there as well - I worked with service advisor Ryan Dwyer regarding an A/C problem and other surface damagesRyan was very kind and pleasant, called my insurance & extended warranty companies on my behalf to get questions answered, and overall made the whole process smooth and easy. And lastly - Feldmann Nissan has a very comfortable waiting area that feels more luxurious than other dealerships I've been to - with free cookies, bottled water, a high quality coffee/cocoa machine, and overall nice atmosphere. I didn't mind sitting there and waiting for my car to be inspected - it was a nice place to get some work done on my laptop.


Kudos to Dallas Lepak, for helping me buy my beautiful...

5
patrick.garrity.336 on 10/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kudos to Dallas Lepak, for helping me buy my beautiful new Graphite Blue #rogue. He helped me to find the value I was looking for. Gary Glanzman, personally thanked me for purchasing from Feldmann Nissan, nice touch!


On Monday I found out my 1999 Toyota Camry's engine...

5
2MyNissan on 08/31/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On Monday I found out my 1999 Toyota Camry's engine was done. It was going to take over $5K to replace the engine. The choice became a get new car. My goal became shopping for a new vehicle, making a choice and figuring out financing before the end of the week.After work I quickly went from one dealership to the next and did research on the internet. Having a limited budget and timeframe and the need to be asthetically moved by the vehicle - all of which made it difficult for an unexpected situation. Luckily I had considered what my top options would be when the time came. This gave me direction and found in spite of it being the best time for car shopping - the dealerships, salesmen, and finance people needed to be ready for the dance.It came down to three vehicles at three different dealerships. This relationship is like a first date you need to put your best foot forward to make it to the next date. Dallas listened to what my hot buttons were and put his best foot forward. Troy did what he could to massage things so we could make the deal happen. Once the other dealerships found I was working out something at Nissan they were scrambling to come up with their best deals. If they would have done what Dallas and Troy did perhaps the outcome would have been different. I now have my first Nissan and am very appreciative of the customer service I've received. This experience reminded me how important it is to put your best foot forward - best deal first. It builds trust and credibility.


Poor and careless response. I had a complaint on my brake...

1.8
rrccss on 07/24/2013

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 3.0

Poor and careless response. I had a complaint on my brake pads and need to get fixed. Feldmann has acted as a true money making dealer. Over the phonic conversation I was said the amount that I need to spend for the service. But after reaching service center to my surprise I was asked to pay 4 times the amount I was actually communicated. When I asked why, agent gives me some scrap explanation as if I am not aware of mechanics. Even there was no proper response from any of the agent. Over all I would say I had a very bad time with Feldmann Nissan. I just remembered one other thing. Service agents stopped caring about customers on having a Pizza arrival. One of the agent ran after a Pizza leaving behind the customer whom she was actually assisting with shouting " I am so excited on seeing it (I meant it as Pizza)". I don't know what to say for that.... :(


My experience with Feldmenn Nissan was great! The staff...

4.8
jsisombath on 07/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience with Feldmenn Nissan was great! The staff was very warm and inviting. When we were waiting for everything to process they made us feel right at home!


I scheduled an appointment online for regular service and...

5
wendykr on 05/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I scheduled an appointment online for regular service and an interior detail. When I pulled up, Jesse was right at my car door to greet me and start the process! He was very helpful and friendly and I got my car back in the time promised. I will always recommend Feldmann's to my friends and family. Thank you Jesse!


I have purchased multiple cars from Phil Travato for one...

5
n8whit on 05/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased multiple cars from Phil Travato for one reason. Not because Nissan was the best in many cases (although good), but because Phil is an excellent salesperson to work with. At first, he comes off as brash and maybe rude- but when you get to know this guy, he is just straight forward. First thing I always note when seeing Phil is that he is always dressed for success, smiles, looks you in the eyes, and gives a firm hand shake. If he has not heard from you in awhile, he will call you. Is he doing it because he likes you personally? Sure- But he is also doing it because he knows how to build customer loyalty. He fights for your business. Had I not moved away (military) from MN, I would buy more from him. I just wished he sold different than Nissan. lol


Ashlee was extremely professional and welcoming. She had...

5
tysonnorman on 05/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ashlee was extremely professional and welcoming. She had a great attitude and along with being fast, she was courteous the entire time I was there. She explained the check in process, walked me through everything and instead of just pointing me where to go after, she walked me to the waiting area and let me know I would be picked up soon from the shuttle driver. Ashlee did a fantastic job and is a great representative of Feldmann.Kelin assisted me in paying for my service and had my car pulled around. Again, this is a pretty standard process, but he did it quickly and with a smile. As soon as we settled up, he thanked me for my service and shook my hand. I left feeling very good about choosing Feldmann. This was my first trip to Feldmann and they have secured my business for the future.


Zac is a friendly, knowledgeable and energetic young man...

5
vix500 on 04/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Zac is a friendly, knowledgeable and energetic young man who knows his Nissan vehicles extremely well. He put a deal together for us in less than an hour one day and we drove our new vehicle home early the next morning. The complete staff, from Zac, Gary on through the finance, accessory and detail departments, made our car buying experience EXCEPTIONAL!


I started with the Buick dealer and they couldn't...

5
Kelleylou70 on 04/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I started with the Buick dealer and they couldn't service the vehicle at the time. I stopped in at Feldmann Nissan and Christopher Chandonnet got me in right away. He and the technicians were friendly and got the job done in record time. I will go to Feldmann Nissan every time for future service needs.-Kelley Stangler


Katie is fantastic! She makes you feel comfortable in...

5
BenDriving on 04/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Katie is fantastic! She makes you feel comfortable in your buying decision without the pressure. Brandon too made the whole process easy and stress-free.


I have been a customer of Feldmann's for several...

4.8
reallypositive on 04/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have been a customer of Feldmann's for several years, following other less satisfactory experiences at both Minneapolis-St. Paul Nissan dealers and independent garages. Feldmann's is simply a different and far better class of service and execution. Work that is needed and promised is completed as promised, on time, and at the cost estimated. I have been particularly impressed with the service advisors who are more alert, informed and concerned that any others I have dealt with in the past. I have worked very closely with Rick Mize, who is without exception excellent. From time to time schedules have dictated that I work with others, who have been most helpful and purposeful. One who deserves mention is Ryan Dwyer. I recently had a problem with the ABS sensors on my wife's Maxima. The solution was uncertain, as the condition would not be known until the repair was undertaken. Ryan was careful to spell out what was likely, but what was possibly a very extensive repair. Fortunately though significant, the repair was not as extensive as feared. Regardless, Ryan's manner was thorougly professional and helpful.I recommend Feldmann's to many, including those looking for new or used vehicles. I have both purchased vehicles and used the excellent service of Feldmann's, and my recommendations are based both on this experience and the former really regretable Nissan dealer experiences.Bob Anderson


My wife and I recently bought a car at Feldman Nissan and...

5
nealjay on 04/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I recently bought a car at Feldman Nissan and we both agreed it was absolutely the best car buying experience either of us has ever had. Phil was amazing. There was never any pressure but at the same time he was very assertive (if that's the right word) in letting us know what our options were. The price was very fair but there wasn't the stereotypical back and forth and then getting a manager. It was all so reasonable. We never had to wait excessively but we were never rushed. Everyone we had any kind of contact with was outstanding from the front receptionist to Amanda, to J.R. and ofcourse Phil. We will absolutely recommend Feldman Nissan and look forward to dealing with them in the future!!!!


Kelin was extremely helpful in not only diagnosing the...

5
cdechantal on 04/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelin was extremely helpful in not only diagnosing the issue, but working with Nissan in order to get the "good will" warranty covered. He was very helpful and I would recommend him and the dealership anytime.


Abbes went above and beyond to provide me with all...

5
samirforpeace on 03/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Abbes went above and beyond to provide me with all information I needed, he has excellent customer service skills and a very friendly person.I would definitely purchase my next car from him and refer my friends and family to him.Thank you Abbes!


Abbes was great with the entire transaction. He answered...

5
drowins on 03/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Abbes was great with the entire transaction. He answered every question I had, and gave me a great price on the new 2013 Maxima. I arrived at the dealership at 5 pm, drove off with the new car by 7:30!! Will refer everyone I know in need of a new car to check out Feldman Nissan and to talk to Abbes.


Jim was great to work with. I was purchasing a new...

5
tambri2 on 03/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim was great to work with. I was purchasing a new vehicle because of an accident I had with my previous Nissan. He was very understanding and helpful which made my bad situation so much better to handle. Very happy with Jim and I would highly recommend him!!


Overall experience was great. Initial salesperson was a...

4.6
Hoppe110 on 03/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Overall experience was great. Initial salesperson was a bit pushy, but ultimately brought the price down to where I wanted it. Accessory specialist and finance manager were great, very open and honest about what they had to offer.


I can't say enough great things about Feldman Nissan....

5
Jlomheim on 03/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough great things about Feldman Nissan. Their customer service is the best; seriously. They take the time to understand what you need but are also able to get you what you want. Abbes was amazing to work with, he is the perfect person to guide you through the front lines of buying a car; knowledgeable, thoughtful, respectful and kind. He stayed late to show me how to use all of the gadgets and made sure that I was 100% comfortable before I left. To top it off he followed up the next day!Amanda was great! Her approach to accessories is refreshing: honest, upfront and funny.Once I was set on a car JR took over and was fantastic. He has amazing experience and was really fun to talk with. Feldman is a unique place in that the customers love it but so do the employees. I've been a customer for 3 years and will continue to come back. I cant help but insist everyone I talk to about cars knows there is no other place to go.


This dealership was very friednly, professional, and...

4.8
natehouse on 03/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This dealership was very friednly, professional, and eager to make the sale. They gave me a good price for my less than perfect trade in vehicle, and have great leasing options.


Mark and JR were very friendly and professional. They...

5
rlao2684 on 03/07/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark and JR were very friendly and professional. They were "on it" in finding the vehicle that can work for our family. Amanda is amazing and very product knowledgeable.


Abbess was well informed about the car we bought and...

5
mahmoudbaali on 03/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Abbess was well informed about the car we bought and responded quickly to our needs. He was friendly and professional. We would recommend him to our family and friends .Thanks, The Baali's


I did review and then it asked me to register and I lost...

4.8
julie4191 on 03/04/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I did review and then it asked me to register and I lost my whole review. Last Tuesday I googled Nissan and Feldman came up. Went to dealership and met Abbes. He patiently listened how I happened to be there. Story being I had just returned from Florida where I had rented an Altima. I absolutely fell in love with this car. Since I was in the market for a new car this was a great experience. He listened and we looked through all the options. Allllllll the options. I told him I would be making my decision in a week. On Thursday I was talking to financial advisor and he told me the best day to buy a car was last day of month so I left him and went back to Feldman and Abbes met me like an old friend and again helped me come to my altimate (Altima) decision. Great salesman, great dealership. Shuttle service to airport? Crazy! Love it! Great support staff. Really felt connected to Amanda and Troy. The whole experience was incredible!


I called and spoke to Abbes because I had a question...

5
BSZ74 on 03/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called and spoke to Abbes because I had a question about the heater in the car on a car I purchased from him. He told me to bring the car in at my convenience and they will take care of the problem. When I took my car in I went looking for Abbes and he met me at the Service center and got me checked in. The heater was fixed within a shot period of time and while I was waiting Abbes kept checking on me to make sure I didnt need anything while I was waiting.I really enjoy dealing with Abbes and all the team at Feldmann, they are all very friendly and knowledgeable. I highly recommend Abbes and Feldmann to anyone looking to buy a car.


My husband and I really enjoyed working with Abbes...

5
bgjokela on 03/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I really enjoyed working with Abbes Khaouni as we considered which vehicle to purchase! Abbes was very knowledgeable and professional. We had considered buying our Rogue months ago, and Abbes patiently connected with us periodically to see if he could be of assistance. Everything went smoothly at Feldmann's! Between Amanda Black, Troy Keller, and Abbes Kahouni's experttise we were very fortunate! We would strongly recommend dealing with Feldman's and working with Abbes!


Ashlee is always welcoming, friendly, and smiling. She is...

5
Glendel on 03/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ashlee is always welcoming, friendly, and smiling. She is always respectful and is truly genuine. Will keep coming back.


I had the best experience at Feldmann Nissan and my sales...

5
Breanna91 on 03/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best experience at Feldmann Nissan and my sales man Jim Hayes was excellent. He explained all my options and helped me find a ca that was the perfect fit! I will definetely go back to Jim again as we'll as give him a great reference.


I took my car in for an oil change, which was OK. It took...

2.6
Annalisa on 03/01/2013

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

I took my car in for an oil change, which was OK. It took an hour and that was hard because i have a two year old and a newborn. An employee told me I needed new wiper blades (which honestly are in great condition!) and that my lower radiator hose was leaking and needed to be replaced. This was no inexpensive fix. I took my car into two other places and they both said there was NO leaking at all!! Either Feldman Nissan was being dishonest and looking for some extra money to make, or they made a mistake in records between cars. Because of this I will not take my vehicles here any longer.


I had a very good and productive experience ! the sales...

4.8
amirou3 on 03/01/2013

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very good and productive experience ! the sales men who help me gave me all the informations a needed to know about the car I would like to buy and i 'll be back .


I've bought 5+ brand new cars in my lifetime and...

5
JESSENELSON on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've bought 5+ brand new cars in my lifetime and working with Jesse was the best experience of all BY FAR! LOVED the two Altima Coupes I owned (one was totalled and I IMMEDIATELY returned to Jesse to buy the same exact car two years newer). I would buy from him a MILLION TIMES OVER! I now drive a 2012 Cadillac SRX4 and EVERY DAY I miss the functionality of the Tech/NAV Package that was on the Altimas. Cadillac's package is archaic/barebones. Jesse made shopping, test driving, asking a million questions FUN!


My experience here was great. I was immediately greeted...

5
Cdbn55 on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience here was great. I was immediately greeted by Jesse Nelson and made to feel welcomed. Jesse helped every step of the way. I love my new car and recommend Jesse Nelson to everyone!


From the moment I met Ashlee Carlson, I knew that I was...

5
Mikeg12 on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I met Ashlee Carlson, I knew that I was in good hands. I truly felt that she was actually looking out for what was best for me and the maintenance of my vehicle. Ashlee took great care in making sure I was happy with whatever I chose and worked very hard to make sure that I was received the best deal for my car I could achieve . She was a pleasure to work with and made what could be a negative experience into a positive one. Thank you!


My Maxima has over 200K with the help of everyone in the...

5
Jose Marcos on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Maxima has over 200K with the help of everyone in the Feldmann Nissan Service Center. My service advisor Ashlee has been extremely nice, and even more helpful when explaining what is going on with my super old car. She does the little things that makes the experience that much better. Whether its an oil change or a major repair, I know that my rusty gem may not look the best, but will run like Forest Gump. Thank you for keeping me on the road. Jose.


Jesse is the one and only reason I decided to lease with...

5
RRC1026 on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jesse is the one and only reason I decided to lease with Feldmann. I couldn't be happier with him or my car! You have a terrific staff and Jesse is one of the best! His patience and professionalism i.s honorable


What can I say, Jesse went above and beyond what I...

5
Dansue on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What can I say, Jesse went above and beyond what I expected from a service department. I couldn't be happier with the treatment I received. I would send everyone that I know to him


I was looking to buy a 2013 Pathfinder at a dealer near...

5
dhd1988 on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to buy a 2013 Pathfinder at a dealer near my home and had less than positive experience (with the dealer. I loved the car). A friend recommended I visit Feldmann Nissan, and in particular, Katie Sherman. What a breath of fresh air she and the entire Feldmann staff were. Friendly, fair, knowledgeable, responsive. I usually HATE the process of buying a new car, but Katie and the Feldmann staff made it actually enjoyable. So much so that I'm actually considering having my Pathfinder serviced there, even though it's a long way away from our home. Even though I only spent several hours with Katie, I consider her a friend and have been going out of my way to send others down there for their next car. Thanks, Katie and Feldmann, for the best car-buying experience I've had.


I had a great experience at Feldmann Nissan.Thanks to...

5
hazelalcantar on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Feldmann Nissan.Thanks to Ryan and Christian. Good Job. I always get great service at Feldmann Nissan that's why i prefer getting my car services there than any other place.


Jesse Nelson is the type of guy you would want to meet at...

5
ScottyCameron on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jesse Nelson is the type of guy you would want to meet at Oak City for a drink. A real class act. I would recommend Jesse to anyone. I have known him for a long time and I will not buy a car from anyone else.


Jesse Nelson was an absolute pleasure to work with. He...

5
Tapratt on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jesse Nelson was an absolute pleasure to work with. He took time to explain everything to me in detail. Jessie's level of service will keep me coming back!


My overall experience with Feldmann's was fabulous. ...

5
mjerde1966 on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My overall experience with Feldmann's was fabulous. I worked with both Ashlee Carlson in service and JR Gonzalez for my extended warranty. Ashlee was very approachable,professional and accommodating. JR Gonzalez was by far the most polite and respectful Business Manager I've ever worked with. The new dealership was impressive and I loved the fact my car was detailed to perfection when I left!!


Jesse was fantastic!!! Came off as a trustworthy guy and...

5
tduick on 02/28/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jesse was fantastic!!! Came off as a trustworthy guy and felt like I knew him for years. Will never buy a car from anywhere else :)


Jim was honest and ill definitely be back. Thank him for...

5
cfpc2010 on 02/27/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim was honest and ill definitely be back. Thank him for his expert services. I will refer my friends to jim every chance I can.


Jim Hayes is an exceptional salesperson. He has went out...

5
jackbubbant on 02/27/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim Hayes is an exceptional salesperson. He has went out of his way multiple times to ensure that my buying experience was perfect. Thank you Feldmann Nissan for having such an excellent staff member. Jim Hayes is a great asset to your company!!!


Over the years my friends and family have purchased...

5
dwalker56455 on 02/27/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the years my friends and family have purchased dozens of vehicles from Jim Hayes. He is an absolutely amazing person. I don't even consider him a salesman, as he has never "sold" me anything. He has always assisted me in buying exactly what I want/need!!! I will continue to buy vehicles from Jim Hayes as long as he continues to sell them.


Ashlee is such a considerate service advisor and I would...

5
Pskj9602 on 02/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ashlee is such a considerate service advisor and I would hesitate for a second to recommend her to my friends and family. She is the pride and joy of the service area!


Phil provided excellent customer service when I was...

5
Talia8 on 02/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phil provided excellent customer service when I was buying a new car. He listened to exactly what I was asking for in a car and made sure I could get the car at a price I could afford!!!


I had a great overall experience at Feldmann Nissan from...

5
dmbauer12 on 02/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great overall experience at Feldmann Nissan from the moment I walked in the door until I was driving out of the lot. Ashlee Carlson was very friendly and provided information and updates while I waited. I knew exactly what was being done to my truck and why it was being done. I couldn't argue with the amount I payed comparative to other dealerships and I was happy with the car wash as well! Overall a great experience!


I had a wonderful experience working with Jim and...

5
klc88 on 02/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience working with Jim and Feldmann Nissan. It was the first time I've bought a car so I was nervous but he was extremely helpful and answered every question I had. He made me feel comfortable and even took the time to go over every option and scenario with me. I couldn't be happier with my purchase or with Jim!


Katie was a delight to work with. She was great at...

5
wtrevick on 02/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Katie was a delight to work with. She was great at LISTENING to our needs! Something we found lacking at other dealers. Her attitude is all about helping to meet your needs by listening, getting a clear understanding and then finding the right vehicle, right price, and best terms. She's great at doing what's best for the customer. We will recommend Katie to all of our friends and family if they are looking for a new or used vehicle. We're confident that she will take great care of them!And - we love our Murano!Bill & Deb Trevick


This is my third vehicle with Feldman Nissan and they...

5
jbushard on 02/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my third vehicle with Feldman Nissan and they have all been excellent experiences. I am treated respectfully by the sales staff and service always calls to find out what my service experience was.


I have been a customer of Feldman for quite some time and...

5
MrFreeway on 02/26/2013

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have been a customer of Feldman for quite some time and have had 2 back to back Maxima leases. Recently, I have had the pleasure of dealing with Jesse and re-visiting the Nissan brand from a 6 year absence. I have always experienced a high level of professionalism with Feldmann and Jesse is certainly carrying on that tradition. His knowledge of the brand combined with a courteous demeanor definitely has me thinking of driving Nissan's once again.


i own a mercedes- benz ,i did have a good experience with...

5
mourados on 02/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i own a mercedes- benz ,i did have a good experience with the service i would like to thank abbes for helping me get the car serviced at fielmann nissani would refer my friends and family to fieldmann dealership


I bought a new Rogue from Katie Sherman. Katie was...

4.8
Bitzy1 on 02/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a new Rogue from Katie Sherman. Katie was excellent to work with and made the overall experience of buying my car a pleasant one. Katie was informative with all the vehicles I looked at and helped me choose the best fit for me. I would definitely buy another vehicle from her and would not hesitate to refer anyone to her!


Katie was very helpful in helping me find the right car...

5
MaRyia on 02/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Katie was very helpful in helping me find the right car for my family needs. I enjoyed my overall experience and will definitely work with Katie for my next Nissan.


Every time I need assistance with a Nissan accessory...

5
Eikeler on 02/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every time I need assistance with a Nissan accessory Amanda is always a pleasure to work with and gets me the parts as quick as she can. I highly recommend feldmans for any service they are a great dealership from top to bottom.


Abbes is a very good and kind man, received me very...

5
39bobby on 02/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Abbes is a very good and kind man, received me very kindly and showed me all the available models and help me in finding the best model which will be suitable for me.


I have known Jesse for awhile, and he is an extremely...

5
wabn04 on 02/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have known Jesse for awhile, and he is an extremely honest individual, so when the decision time for a new car rolled around, I knew immediately who to go to. His advice is honest and genuine and I appreciated him not only directing me in the right direction for a new car but teaching me along the way. I ended up buying a car I am extremely happy with and I recommend his car leadership to anyone looking for a car because I am very confident he will point people in the right direction. He made me extremely confident with my decision, and I know I look good driving down the road!


Great experience. I bought 2 cars from Jesse. Very nice...

5
dsweet on 02/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. I bought 2 cars from Jesse. Very nice with a positive attitude, not pushy, gave us time to look and get a feel for what we wanted. I recommend him to anyone that asks about dealerships.


This is my 5th vehicle from Feldmns, I keep returning...

5
DianaSullivan on 02/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 5th vehicle from Feldmns, I keep returning because the customer care has been excellent, I have had 2 mercedes and three nissan vehicles, same customer care, and I was worried that because i went from a mercedes to a nissan it would not be the same customer care, but it was excatly the same! My last salesman Phil talked me into buying my new car, was there for an oil change and just wandering around, and he could see i did not like my currect vehicle (Rogue) and I said that i like the Murano he said lets change...I did. I especially had great service from Jennifer Logan excellent organizational skills, and communication! Ashlee Carlson has helped lately another great organized person, thank to everyone who helps make Feldmans a great comfortable place to buy or lease a car!


Zac was very helpful in getting the deal put together for...

5
teammorrison on 02/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Zac was very helpful in getting the deal put together for me. Least painful car purchase that I have made to date. There was zero pressure working with him. Worth the time and drive.


Phil assessed my situation, provided me with viable...

4.8
oscarm43 on 02/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Phil assessed my situation, provided me with viable options, answered my questions, and in general was very helpful. From what I gather that relationshp will continue. I will recommend him to my friend who may be in the market soon.


Our experience with buying a new car was great with Phil...

5
minig on 02/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with buying a new car was great with Phil leading the effort!! His experience was valuable for all my questions! His friendly manner makes stopping back a pleasure.


The new car buying experience with Phil was great, every...

5
Ponch on 02/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The new car buying experience with Phil was great, every step of the way. Appreciated his professionalism and experience. Will definately find Phil when we are ready to purchase again. He is a great asset to your organization.


Ashlee was so thorough, helpful and kind. It makes me...

4.8
Lolobeaner22 on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ashlee was so thorough, helpful and kind.It makes me realize that I will come back for future service.Thank you for the top notch service.


I came in looking for a car and mark helped me he was...

4
katdegidio on 02/19/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I came in looking for a car and mark helped me he was very helpful understand my needs he was such a great salesperson he didn't make me feel like a customer at all I felt like I've known him for a long time. I wasn't looking to purchase that day however I told Mark that I was looking for he called me the next day and the car that I really wanted came in so we took it for a test drive I loved it and I purchased it from him.I have to say it was the best experience I've ever had purchasing a car I have recommended quite a few customers to him and they have all been very pleased with his service in his professionalism. thank you again mark my next purchase I will be coming back to you!


Mark is great to work with. He understands the business...

5
r_lidstrom on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Mark is great to work with. He understands the business and is always looking out for the customer's best interest. I was inquiring about trade-in options and he quickly responded with different ideas that would work for me. I appreciate his kind demeanor and extensive knowledge. Thank you for be awesome Mark!


If you need to lease or purchase a car, then go see Phil...

5
CoatesCush on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you need to lease or purchase a car, then go see Phil Trovato and Feldmann Nissan. Phil is fantastic. He walked us through the car selection and purchase process with class. He laid out our options and then made thoughtful recommendations. Contrary to certain salesman stereotype, he was never pushy or overbearing. It certainly explains why my in-laws recommended that my wife and I visit with Phil and Feldmann when our 10 year compact died on the side of the road. Phil was a great partner in the purchasing process. We knew at every step that he was working hard to make sure that we got a great deal.


Abbes was a perfect gnetleman and so kind to work with. I...

5
pflewis on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Abbes was a perfect gnetleman and so kind to work with. I am a widow and this was my first experience leasing a car without my husband. Once I explained that to him and how I needed everything made very clear to me he was extra kind, caring and concerned that I had all my questions answered and everything about the new car explained in very clear terms. I would highly recommend him to anyone for his classiness, knowledge and caring manner. Thanks for a great experience at Feldman. Patty Lewis


I purchased a 2007 Lincoln MKX on February 18,2013 from...

4.8
Jmarcott on 02/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a 2007 Lincoln MKX on February 18,2013 from Feldmann Nissan, My experience was very good, the sales person Katie Sherman was a delight to work with, she was very personable and she showed great customer service she was very easy to talk to and she understood what my goal was to purchase the vechile. She made sure that all my needs were met in a timely manner. I was able to purchase the SUV the same day and she made sure that no small detail was overlooked. I would recommend Katie and her team to anyone looking for a new or used vechile. It has been several years since I purcharsed a vechile and i was nervous about the whole process, I was matched up with a sales professional that understood my needs and I was at ease in Kaite's care. She is a great asset to Feldmann Nissan.


Jim got me every deal possible! I have worked with...

5
Mrngglry98 on 02/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim got me every deal possible! I have worked with Nissan for years without issue. They always give me good cars, and they help me maintain those cars well.


Jesse did a fantastic job of listening to what I was...

5
scp12 on 02/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jesse did a fantastic job of listening to what I was needing in my next car, and with Troy's fantastic way with numbers I was also able to get some of the comforts I wanted! Great dealership with fantastic employees.


Amanda was extremely kind and helpful with her duties. ...

5
debdrv on 02/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amanda was extremely kind and helpful with her duties. She comes to the customer after they agree to purchase a vehicle and explains other offers that are available. She doesn't push to make the purchase, rather she informs them we can put into a wish list for future. She has the knowledge and training to do her job effectively and has a very good attitude towards all customers.I thank Amanda for her assistance!


I had the pleasure of dealing with Jim Hayes this summer...

5
JoeGron on 02/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the pleasure of dealing with Jim Hayes this summer while shopping for a new car. He and everybody at Feldmanns made buying a new car an easy and fun process.I would highly recommend them!


This is my 4th car from the dealership. I worked with...

5
chacha0304 on 02/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 4th car from the dealership. I worked with Mark this time and it was the best experience I have had. He is friendly and detailed without the typical salesperson pushiness. Definetly see Mark when you are looking for your next car/truck. He fit me in the Altima which fit both my car needs and financial needs without any pressure.


$31,312

Mileage: 9

Color: Black

Transmission: Automatic Cvt

Body Style: SUV

City: Eden Prairie, MN

Engine Type: 1.5L I3 12V GDI DOHC Turbo

$29,195

Mileage: 6

Color: White

Transmission: Automatic Cvt

Body Style: SUV

City: Eden Prairie, MN

Engine Type: 1.5L I3 12V GDI DOHC Turbo

$31,312

Mileage: 7

Color: Other

Transmission: Automatic Cvt

Body Style: SUV

City: Eden Prairie, MN

Engine Type: 1.5L I3 12V GDI DOHC Turbo

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