Ed Morse Honda

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.9 Quality Of Repair: 5.0 Overall Facilities: 5.0 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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Thanks to all!

5
Gardens girl on 11/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was in the unfortunate position of having to buy a car as the repairs to my beloved crv were going to be more than the car was worth. I asked my service manager to direct me to the used car department. Logan introduced me to Jim Lamont. He was very helpful, did not try to diredt me to something I did not want, patiently showed me cars. I bought a Pilot, and am very very happy with my purchase. The entire process from arriving on the lot in a tow truck, to,leaving in my new used car took about four hours, that includes test drives! Thanks to everyone who helped me turn a sad bad day into a good, painless day!


Mr Mandarino made our entire family feel so comfortable.

5
Sparky13$ on 11/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr Mandarino is a true shining star and deserves all the accolades. My family will continue to purchase cars from this dealership as long as he is involved.


Amazing Experience

5
kenny D. on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a car from Ed Morse Honda today and had an amazing experience. The saleswoman Toni Quatrale could not have been more helpful. There was no pressure to buy, and she was so kind. The finance woman, Hadeer, worked tirelessly to find me the best possible finance options. Hadeer was very carrying and applied no pressure to buy. I have never had a better car buying experience. I usually dread having to go to a dealer to buy a car because of pushy employees who will say and do anything to make a sale. That was not the case today at Ed Morse Honda. I will be recommending this dealer to anyone in the market to buy a car. Thank you to the entire staff at Ed Morse. A special thanks to Toni and Hadeer.


Lenny Green

5
Adrienne on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was so lucky to meet Lenny Green at Ed Morse Honda. He could not have made the experience of buying a new car any better. He is fair and affable and didn't waste my time with the usual unnecessary car dealer salesmanship. I absolutely love my new CRV and working with Lenny made everything copesetic! I will only go to Lenny Green when I buy my next Honda!


Ed Morse Honda purchase of new car

5
Cherri on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bert at Ed Morse Honda was knowledgeable & helpful during my recent purchase. I would recommend him & this dealership for anyone looking to buy a new car!


Gret service, as always, at Ed Morse Honda

5
Scott2016 on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought yet another Honda Accord from Lenny Green at Ed Morse Honda on 10/15/16. Having bought several cars from Lenny, I highly recommend him for his efficient, professional service....he makes the process of buying a car an enjoyable experience! I would also like to mention the very friendly and professional Hadeer Afif, who was clear and precise during the contract signing process. I look forward to working with both Lenny and Hadeer on my next Honda purchase.


Service

5
Joet on 10/15/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Isai Perez was my Service Consultant and he was great. I was in for the air bag recall and he told me it usually takes three hours ad it was ready before the promised time.


There Are The Best !!!!

5
MR on 10/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I walked into EdMorse thinking there was now way I was going to get approved for a car. Boy I was wrong EdMorse will not only work with you but do everything possible to have you drive away with that beautiful car you fell in love with when you test drove the car. I have to give many thanks to probably one of the best sales person they have in there used car section, his name is Paul Zurawski he is truly what a sales person should be and you will never feel pressured and help you all the way through the process. Many thanks EdMorse and a special thanks to Jeffrey Drucker could not have done it with out you. Regards, MR


Brought In 2015 accord for 15K service, Ed Morse H

5
K ward on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought In 2015 accord for 15K service, as always was please with service received and also my service advisor Miguel Sanchez. I was able to wait for car and received in less time than expected.Miguel has always been courteous and professional and all inspections, repairs and maintenance done properly and timely.Lease vehicle from this dealer, This is my 3rd Honda accord I have lease from this dealer in Riviera Beach, Fl


Purchase new vehicle

5
Susan825 on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

we were very happy with the service that we received at Ed Morse. All of our questions were answered and everyone was very easy and professional to work with. Lenny greeted us showing us the different vehicles and discounts applied. Hasan took time patiently explaining the technical aspects of the car. Hadeer was delightful to deal with in finalizing all of the details. It was a very pleasant experience.


our pleasant saturday experience at ed morse honda

5
bob and lyn on 09/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

we were greeted at the door by our salesman frank culotta and shown an 2016 honda accord. we both liked the car a lot so he took us for a ride and we both got to drive the car. we said we liked it but had not had a car payment for over 10 years so we were reluctant to buy frank suggested a lease of course we said how much monthly? frank left us for just a few minutes he came back and said how about 200 a month? we said yes if you could do that we will take it home today i told my wife it will probably be more when he came back after driving our 14 year old 133000 mile trade in he said okay 200 a month for 3 years we were very pleased and drove our new car home frank culotta is a great person do business we would recommend him to anyone in the market for an automobile!!!


Happy customer

5
Carolina 2016 on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My daughter bought her Honda at this dealership and she recommended it to me. I drove from Boca Raton on 7/31/2016 and drove out with my new 2016 Honda CRV. I love my car. I highly recommend this dealership.


Positive Experience

5
Gene on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The AC failed on my 2005 Acura MDX. The technician at Ed Morse Honda determined the AC compressor failed. My service writer, Javier gave me 2 options for a replacement part. One with a 1 yr. warranty or the other with a 3 year warranty for $250 more. I opted for the 3 yr. warranty because I plan to keep the car for a while. When I can afford it I like having a dealer do my repairs because they almost always fix it right the first time. I believe their technicians get the best training available. Why did I choose a Honda dealer instead of the Acura dealer? I like both of them but the Honda dealer is closer to my house and often times more convenient.


Toni Q!

5
Tessa Mosca on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Toni Q is the BEST! It was my first time leasing a car on my own and I was so nervous! She calmed me down right away and made me feel so comfortable. She asked all the right questions and really listened to my concerns. She made this the best experience I could have asked for. I will definitely be coming back to Toni. Thank you SO much!!


Great Service

5
sher on 08/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are very Happy to give this Dealership 5 stars...Luis our Salesman and Luis the Credit Manager were so very helpful. We usually buy Fords but with this kind of Service, Help and now Friendship; we will be buying HondaRick and Sherrie Tibbetts


My new car purchase

5
Amador Diaz on 07/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service and attention was fantastic, incredible.I buy the new Honda Sivic LX 2016 and I am very satisfied.


Great car buying experience.

5
Brad on 07/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

2016 Accord sport, beautiful car. I was treated with the most expert care. the entire process was possibly the most pleasant and thorough car buying experience of my life.


Refreshingly quick & easy

4.8
teacherofyear22 on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am currently on my third leased CR-V, and I continue my relationship with Ed Morse Honda for the ease of transaction, helpfulness of staff, and superb service. Forget about spending all day at a dealership when a new car is needed, Ed Morse gets you what you want at the price you want, in little-to-no time! I would never go anywhere else for my car needs.


Best Car Buying Experience Ever!

5
Michele on 06/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone at Ed Morse Honda was so kind and professional. Toni Q and Bert W. gave me THE BEST DEAL without any haggling necessary, explained my new CRV thoroughly and made the buying process enjoyable! Luis the finance manager was friendly, fast and effecient. Thank you Ed Morse for the wonderful car buying experience and the truly professional staff you have. What an awesome team! I will definitely be referring everyone I know to go to Ed Morse Honda!!


Good, reliable Honda service

5
IslandGirl on 06/25/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

brought in my 2008 Honda Odyssey in for an oil-change, tire rotation, and overall inspection to include review of some tire wear I noticed. I was greeted quickly and professionally, and introduced to my service adviser. Tim answered my questions very thoroughly, and got the service started on the van immediately (even though I was a half-hour early for my appointment). They did find that I needed fuel induction service (which I had done) but there was no attempt to sell me services which I didn't need (that's happened to me at a different Honda dealer, in a near-by town). The waiting room was well equipped and comfortable, and I had been offered shuttle service if I didn't care to wait. In short: this is the kind of service, attitude, and atmosphere that keeps me returning to Ed Morse Honda.


Ease of Buying a New Honda Accord

5
estelle87 on 06/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife & I went to Ed Morse because of a letter offer on are 2009 Accord. We met wit Carlos Datenaand with great ease he listen to our requirement for color & equipment a new 2016 Accord . He founda car that matched our requirements and we bought it on the spot. He and finance person were great to deal with & we love our purchase. We anticipate that the service & maintenance on this Honda by the dealer will be xxx great as on our 2009.Estelle & Bob Brown


Ed Morse, Blue Heron-West Palm Beach, FL

5
Ramon on 06/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bob Finnie and Luis Collazo gave us 5 star service, I bought a 2016 Accord, transaction was very quick a smooth, gave us a great deal and many options to choose from.


Ed Morse Honda top notch service!

4.7
Cindi Buckel on 06/10/2016

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Took my 2013 Honda Pilot in for an oil change and was pleasantly surprised by how courteous, thorough and polite my service tech, Logan Daily was. I was pleasantly surprised again to find my Pilot cleaned inside and out. I will indeed continue to have my Honda Pilot serviced at Ed Morse and will also highly recommend them to my friends and relatives. Very happy with the experience!


Bait-and-switch

1
alex800 on 06/03/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I received Edmunds's "Price Promise" price of $21,446 including doc fees and processing fees for 2016 Civic EX-L. Went to Ed Morse to take advantage of the offer and was told by Paul Zurawski it was a price mistake and he could not sell me a car at this price. Typical Bait-and-switch tactics.


Marilyn Kapsos

5
Marilyn Kapsos on 05/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salesman was great,he helped us with everything we needed,and wanted .Frank came in early to meet us that day...Frank Culotta..was ausome.He is a great asset to Ed Morse Honda! Thanks Marilyn Kapsos


Best new car purchasing experience I've ever had.

5
Surfsup on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All the staff at Ed Morse Honda were extremely helpful and pleasant. No high pressure sales techniques, which was refreshing. I want to give a shout out to Hasan Firat, my sales consultant. He made the whole experience great and is very product knowledgeable.


Honda Accord Lease

5
entadadru2 on 05/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We leased a Honda Accord Sport from Bert Walkosak who was great with helping us get into the right car. We have already recommended friends and family to see our friend (Bert) at Ed Morse Honda to get the best deal around. Thank you !


A pleasure.

5
Dan on 05/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We leased a 2016 Honda Civic LX from Ed Morse and were very satisfied with the level of service. Our salesman, Mohammed Haque, was honest and helpful all the way through. Once we got to the dealership, Jeff Hays took very good care of us, guiding us through the paperwork. John Baker conducted an extremely thorough test drive, making sure my wife understood all of the car's features. And Hadeer in the finance department was friendly and professional. It was a pleasure.


Wonderful!!!!!!

5
Mr. & Mrs. Rebecchi on 05/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

leased a Civic, everyone made my experience great, never has a car buying experience felt that good, I never like to even take a test drive but Colville McKenzie not only made it fun he is a pleasant very helpful and could answer all my questions!!!!Also I was pleased with how fast it all happened, great job by all!


Great Team!!

5
mmenis713 on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I leased a 2016 Honda Accord. My experience with the sales person, (Toni Quatrale), was one all people want. Toni was aware of what my budget entailed, what my preference was and was able to put the deal together without a lot of back and forth dealing (which I refer to as haggling). We made the appointment and she had a car waiting for me tht she felt I would like. She showed me a few more colors but I ended with the one she originally picked out for me. Toni understands me and I will continue to deal with her in the future. Meanwhile I will recommend Ed Morse Honda to any friend or family member who expresses an interest in a new or used vehicle.


Made car buying fun again

5
dougcody on 05/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From my first contact with Ed Morse Honda, everyone I encountered was friendly, helpful, experienced and genuinely attentive to my goals. I have often found that one or two people at a dealership are good, but others really spoil the process. I volunteered to write this review because everyone was a pleasure to work with. Jacques Daccarett, my sales consultant had the car I wanted to see ready for a test drive when I reached the dealership. Dave Glover, with 30 years of experience, was straightforward, fun to talk with and knew how to listen. He and I reached a fair agreement the way old friends might work together . Finally, Luis Collazo in the finance department was just as easy and comfortable to talk to and work with as Jacques and Dave. He whipped through the paperwork quickly and impeccably so that I could keep a scheduled appointment. AND the best part. He did it without the high pressure tactics selling add ons that have spoiled my buying experience lately at BMW, Lexus, Acura and a different Honda dealer. I was made aware of those options in an easy going exchange handled with courtesy and tact. I hope potential buyers do read this review. I wish there was more I could do to thank them for their help. And by the way, my wife loves her new, gently pre-owned car.


Worth buying from Ed Morse

5
Stefan on 04/25/2016

Customer Service: 5.0 Quality Of Repair: 5.0

Deals were good and we wrapped it quickly. Staff was very helpful.


the best customer service repersentive

5
dianne23 on 04/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

from the time i walked in to ed morse honda i received great customer service.the employee bert walkosak helped me fined my car with intrest and hard work.i would recommend you to take a visit to ed morse honda and ask bert about what your dream car would be and he would help you out, to get your dream car.


Painless with excellent staff

5
Mbisogno on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a cr-v from this dealership and let me tell you, it was the most painless and overall pleasant experiences I have had when purchasing a vehicle. The staff was enthusiastic to help every step of the way, and the selection of vehicles is large with many options. I am most definitely going to be a returning customer with the rest of our purchases!


Amazing, PAINLESS car buying experience!

5
Enb333 on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I came in to Ed Morse Honda to purchase a vehicle. The sales team that we worked with (Toni and Martin) were absolutely amazing and worked with us in a prompt and friendly manner. They were super accommodating in working with us to find a car that properly suit or needs. I would HIGHLY recommend Ed Morse Honda and Toni and Martin for all of your car buying needs! We are most certainly customers for a lifetime! It's so hard finding a pleasurable car buying experience and we're so happy to have found one here!


Great leasing experience

5
Chuck on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leased our second Honda Civic and this was much easier than the first.. Carlos Datena has been our lease go to guy for both and he is such a professional to work with.. A tip of the hat to Ralph Mandarino for explaining in detail all the items at the signing of the paperwork. Both are truly easy to work with.


No pressure sales

5
Karel Van Gelder on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0

Bert Walkosak was very helpful in my decision making. There was no pressure. I wanted to see a Civic, HR-V and a CR-V. He brought one of each for me to test drive to make my own decision. He explained the different features and when I mentioned a specific feature I wanted, he brought out a car that had that feature. I got everything I wanted and then some without any high pressure sales. I highly recommend asking for Bert when you want to buy a car.


Treated Like Family!!

5
Fifi on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just leased my fourth Honda from Ed Morse and I feel like family. My sales experience with Carlos Datena was fabulous; he got me the perfect car fast, efficiently and is such a pleasure to work with. He even helped me get a great price on insurance and drove me home to drop off my old car. While I was waiting for paperwork to clear, Jeffrey Drucker, who I had met during a previous leasing, stopped by to chat, and offered to come by and help out my elderly parents if I ever needed it. Wow!


Great experience again for a repeat customer

5
Musicbrad on 03/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the fourth car my family has purchased from Ed Morse Honda. We have always liked the salesmen, managers and the finance department. Interestingly, when we went to turn in my 2002 Accord as a trade, we saw the business card of the salesman who sold it to us new 14 years ago - it was the same guy selling us this car, Tom. Tom had just recently returned to this dealership, and neither one of us remembered he was the one who sold us the previous car! Tom was friendly, helpful, not pushy, put up with three visits and test drives with me. He touched base with me by email and text while I was shopping around, which showed he cared, but again was not pushy. So he had just the right amount of attention. The finance manager, Lewis, was also the same one we worked with in 2012 when we bought our Odyssey, and he was knowledgable, quick and efficient with a mountain load of paperwork. He found us a great interest rate and even negotiated that down a little with the bank offering the loan. All in all, it was a great experience, and I look forward to driving my 2013 CR-V for years to come.


Exceptional customer service and handling of financials

5
jamieparlow16 on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't say enough good things about the exceptional service I received from Bert (sales associate) and Hadeer (finance) during my visit to Ed Morse Honda to convert my existing lease into a new lease. They were both courteous, organized, mindful of details, mindful of my time and incredibly professional. I have recommended Ed Morse to many already and would deal with them again in a heartbeat.


Sales and Service

5
J sullivan on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the third Honda that I have leased from Ed Morse Honda Every experience has been excellent. Sales with Carlos Datena, finance and Service are made easy with excellent customer service


Calm, our sales person Bert Walkosak was wonderful.

5
Kimb on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

everyone we dealt with was knowledgeable, kind and incredibly helpful. There was no pressure, at all, our sales rep took us for a few test drives and gave us plenty of space, but was incredible attentive to what we were looking for. I would definitely recommend my friends and family to go into Ed Morse Honda and ask for Bert Walkosak.


vehicle purchase

5
Brenda on 02/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2016 02/17 Honda Accord, my sales representative Bert was extremely helpful. He went out of his way to make sure I was satisfied with the purchase and answered all of my questions. My parents and sister will be looking into another vehicle an I will be sure an send them in Bert's direction.


Great Trade-in Experience really easy to purchase

5
Sparky on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our 2009 Odyssey van which we purchased as a certified used vehicle 3 years ago had served us well but had accumulated over 110,000 total miles - time to trade. I noticed a vehicle on the website that looked like it may meet our requirements. So I contacted Lenny Green who sold us the 2009 van. With the assistance of Tom D in used car sales we were able to quickly come to terms The entire experience was exceptionally easy. Thanks again for the great service!


The absolute best

5
Bruce on 02/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was incredibly impressed by the customer service I received at this location. I purchased a vehicle at your company's Sawgrass location and received the WORSE service from the sales and finance team I have ever experienced from any place in my life. That location needs to receive a major over hall of its entire structure from its receptionists to its managers. I was hesitant in getting my tires repaired by another Ed Morse location, but was more than impressed by your locations team. Mr.Sanchez was an absolute pleasure to work with and while at your location, I also noticed that all of your team went above and beyond to please their customers. I can not rate your locations team high enough or praise them enough for the quality of service they give.


Car repair

5
BG on 02/19/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my (first)car from Ed Morse Honda and was disappointed in the paint problem that became more serious over time. I was not aware of the recall until a friend mentioned it. After making an appointment at the dealership I was told to take it to the collision center and they would take care of the problem. I had been there a week earlier to get an estimate on some previous body damage and was told that the paint recall issue had to be dealt with at the dealership. After leaving the dealership I called the collision center and was told it would be a week for someone to look at it. At that point I called the dealership and spoke to Alex Sanchez the service manager and he said that he would take care of this immediately with Bill Camp the new body shop manager. He set up an appointment with me the same day with Bill and himself. I went with my father and we were both very impressed with the professionalism exhibited from both of them. The car was taken care of immediately and when it was finished a week later (ahead of schedule) I could not believe the quality of the work. Outstanding! Because of their effort they have kept me a supporter of your brand. My father as well. I must mention we are a retail family so we appreciate great service..... Thank You


My first service!

5
Barry on 02/18/2016

Customer Service: 5.0 Overall Facilities: 5.0

Was in for my first service. My service adviser, Miguel Sanchez, took very good care of me and gave me updates several times. The waiting area was comfortable and the coffee was good and the employees are friendly. I love this dealership!


Bert Walkosak - Great Car Purchase Experience

5
kec1225 on 02/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bert Walkosak - Great Car Purchase ExperienceNo pressure was put on us and the entire staff was friendly, informative, and knowledgeable. We love our new Accord. Thanks Bert!


Amazing Dealer

5
WendyM on 02/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went to with very low expectations on them getting me into a newer car due to the circumstances. From the beginning my sales person Bert W cheered me up and along with the Honda financial team they got me exactly what i wanted. I am extremely happy with my new 2016 CRV. I love Ed Morse Honda will definitely be back and will send my friends and family to them. Bert Walkosak is amazing and wont stop until he sees his customers happy. I am so happy to have once again used them to purchase my vehicle.


Excellent experience, friendly and very knowledgeable

5
bcwalk on 01/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, very knowledgeable. Not pushy. They worked very hard to satisfy our needs andall the paperwork went smoothly. We would definitely recommend our sales consultant Hasan Firat and our finance manager Ralph Mandarino to all our friends and family!


Excellent, no complaints at all.

5
Ferd8852 on 01/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Perez took care of my 2013 accord for the past 30 months and cannot complain at all, now he will take care of my 2016 Accord.


GO SEE BERT WALKOSAK

5
Danielle828 on 01/26/2016

Overall Experience: 5.0

My husband and I had the best experience at Ed Morse Honda this past weekend. Our current lease was up with another company and we needed another car. We went in and were introduced to Bert. He listened to our wants and needs and found us the perfect car. We went in with our two kids and they were so accommodating... If anyone has purchased a car before you know how time consuming it can be. All of the staff that we dealt with were amazing. It was the best car buying experience we have had. Thanks Bert and Team!!!


Amazing, hassle-free experience!

5
Laura & Todd on 01/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My friend Jean referred us to Ed Morse Honda because she enjoyed leasing cars from Carlos Datena over the years. Once I contacted Carlos, he kindly called me and shared that he can refer me to John Baker in Pre-Owned Certified. Within 10 minutes John Baker called me. I instantly felt comfortable with John, not feeling pressured. Both my husband and I came in to meet with John. He was personable, honest and put us at ease. David provided a fair trade in value for my 2006 Nissan Altima. Pete Columbo in financing was so kind and efficient, we appreciated hearing the finance packages available based on what we wanted to put down as a down payment. I enjoyed my experience with Ed Morse Honda Pre-Owned staff. Throughout the day, it was hassle-free. The staff were all enjoyable and seemed to enjoy their jobs. Thanks so much! We are life-time customers now and will refer everyone there!


Excellent Service

5
AE on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Used 2011 Honda Accord purchased 3 months ago would not start.Had to jump start car. Ed Morse Service Center performed a multi point inspection. Car was cleaned and washed after service! Excellent professional service by Mitch Bergquist and Arturo DeLeon.Thanks You.Alexander Elinson


Totally professional, friendly, exceptional product knowledg

5
Mack on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased my 2014 Accord from this dealership and was happy to find that the car I wanted at the price I wanted was there. I had done a lot of online research and visited Toyota, Ford and Nissan as well as a competitor Honda dealership, but this was the best deal for me.Hasan Firat not only knew the Honda CR-V, but he was very well informed about his competition. He demonstrated the features of the car I leased and was quick to follow up on any questions I asked.He's "my guy" and the one I recommend now.


Service is an understatement

5
C Longchamps on 12/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Miguel was very welcoming and polite and hospitable. A credit to your company. I also was impressed when I first drove in to the reception area that you don't have to look for someone to help you. Someone acknowledges you immediately and calls the appropriate person. Felt like the treatment I got when I had my Lexus. Also the salesman whom I bought my Honda CRV from in September was the nicest, kindest, low pressure salesman I have ever encountered. I would buy all my cars from him.


Ed Morse Honda is Awesome

5
Linda M on 11/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Here is your story: Seasonal customers. We are always perfectly taken care of by our Service provider Miguel Hernandez And the staff at Ed Morse Honda Our Honda Odyssey 2007 has 226,000+ miles and rides like a dream. Thanks to Ed Morse and Bedard Brothers honda in Massachusetts. It takes a Village. 226,000+ is Not Nothing


New car

5
Patrick on 11/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought my last three cars from Ed Morse. Great people that treat you like a person and not just another sale. No hassle dealing with anyone during the transaction. Mark our sale consultant was execellent.


Great service, willing to go the extra mile.

5
Minister Ron on 11/12/2015

Customer Service: 5.0 Buying Process: 5.0

My name is Ron and my wife's name is Cynthia. What led me to come to Edmorse in the first place was a dream that my wife had months prior of our family receiving a new car from Edmorse, but the dream wasn't specific in reference to which Edmorse location. I kind of just ended up at that blue heron location, thank God. The staff at Edmonse Honda were what I imagined a good car dealership team should be like. They were generous, attentive, patient and worked well together. My family and friends was very pleased to finally see the rewarding end result of 3-time back and forth journeys to Edmonse Honda in hopes of obtaining a new car. My wife and I's choice was the 2012 Buick Verano, white exterior definition and sleek body style, cutting-edge luxurious interior look, fully loaded and great on gas mileage. This Honda team members were very knowledgeable and answered our questions honestly. The Pierre Family is very much appreciative and thankful. We bless you all TEAM EDMORSE HONDA in the name of our Lord JESUS CHRIST. We love you, Thank you again. Until next time.


Over and Above

5
Happy Customer on 09/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought in my 2011 Honda Civic for repair of a broken automatic window motor on the front passenger side. Somehow the work order had the wrong window (rear window) listed and I didn't notice. When I realized the wrong window had been repaired (it was also broken but I wasn't prepared to repair both), I returned to the service department. Even though it was my fault for not recognizing the error on the work order prior to the service, they offered to repair the front window at no charge. What a blessing! That was customer service over and above. I almost cried. :)


Great Dealership

5
Robert Pimenta on 09/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought in my 2014 CRV for an oil change and tire rotation. I contacted the service center to arrange an appointment. I was able to schedule the appointment close to the day and time I needed. Upon dropping the vehicle, my service agent was on it, he quickly outlined to me the details to the work that would be performed. I did inquire as to the length of time for the service, he took my number and gave me an approximate time for the work to be performed. He did contact me earlier than I expected, the work was performed as outlined, my car was also washed and cleaned inside. This is one of the features that your organization does provide that is so appealing to me. I was very pleased with the service and my agent is super outgoing and nice to work with.


No high-pressure tactics, no pushiness

5
bsm717 on 09/08/2015

Overall Experience: 5.0

This was an easy car-buying experience thanks to salesman Bert Walkosak who was low-key but informative. We bought a Honda Pilot and he knew every detail of the car, was able to answer all our questions and didn't pressure my husband and me in any way. Bert is the opposite of the stereotypical slick car salesman which was perfect for us. We didn't feel "played" and there were no ugly surprises during the sales process.Bert's the best.


Service Department

5
Janell on 09/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought in the car because the door locks weren't working properly. We were happy to find it was covered under a recall and didn't cost a cent. Our Advisor, Isai Perez, was really nice and had all the other parts of the car looked at too. We love bringing the car to Ed Morse because it is never a hassle and the people that work there are really helpful and don't try to over-sell us on service we don't need. Each time they do an all-point inspection to make sure nothing is overlooked. I feel like that keeps us safe from an unexpected break-down. This dealer is a longer drive for us but the service it above and beyond what the other dealerships offer. We are customers for life.


Georgina Duarte

5
Gingina on 09/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Arrived without an appointment, Javier took care of me. He was prompt, courteous, offered me a good discount regarding the tires. In addition, he was patient by taking his time to explain to me what supposedly needed immediate attention and what is needed in the near future. Great service, Thanks,


Unbelievable Experience!!!

5
Shane S. on 08/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went to a few other dealerships and this was the best experience we have had in years. Your salesman was the truly friendliest and nicest salesman we have had. He explained everything fully to me and my wife and was dedicated to our needs. This was a great buying experience.


Great Place to Buy a Car!!

5
BarryG on 08/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I arrived at the dealership at 11 AM Sunday morning and I saw a gentleman sitting at a desk and asked him if there was anyone who could help me look for a car. He told me his name was Paul and he was the sales manager and that the dealership didn't open for another hour. I told him I would come back and he told me to sit and tell him what I was looking for. We had a good conversation and when Bert, a salesman came in, Paul asked him to help me. I drove an Accord sedan, the EX-L with Navigation. Bert's explanation of the workings of the car were not too technical but informative and he had answers to all my questions. He was able to locate a car for me and when I picked up the car he again went over instrumentation and told me if I have any questions to come in and he would do his best to resolve them. I have purchased/leased many cars in my lifetime and this has to be one of, if the not the best dealerships I have dealt with. When my lease is up I'll be back for another car! Again thank you to Paul Zurawski and Bert Walkosak for a great deal.


Greatest Service Ever!!

5
Barry145 on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I arrived at the dealership at 11 AM Sunday morning and I saw a gentleman sitting at a desk and asked him if there was anyone who could help me look for a car. He told me his name was Paul and he was the sales manager and that the dealership didn't open for another hour. I told him I would come back and he told me to sit and tell him what I was looking for. We had a good conversation and when Bert, a salesman came in, Paul asked him to help me. I drove an Accord sedan, the EX-L with Navigation. Bert's explanation of the workings of the car were not too technical but informative and he had answers to all my questions. He was able to locate a car for me and when I picked up the car he again went over instrumentation and told me if I have any questions to come in and he would do his best to resolve them. I have purchased/leased many cars in my lifetime and this has to be one of, if the not the best dealerships I have dealt with. When my lease is up I'll be back for another car! Again thank you to Paul Zurawski and Bert Walkosak for a great deal.


Keeping my car safe and sound

5
C. Carey on 08/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been taking my 2003 Accord to Ed Morse Honda since I purchase it (from another dealership) new in May 2003. I have been working with Ben Geiger as my service advisor for several years now and I would not go to anyone else. Between him, and my request to always have Jihn Terry work in my car, I feel it is safe and well-maintained. I never feel pressured to make expensive repairs each visit, but feel informed enough to make reasonable decisions that will fit my budget and also keep me safe on the road. His is my third or fourth Honda, and I love it. But it is Ben and Jihn who keep me coming back to Ed Morse Hinda for the service of my car. Thank you guys!


regular maintenance

5
smith on 08/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They sexy staff here always takes care of my car won't trust any other place with my car


Exceptionally Knowledgeable Sales Staff !

4.3
Bob S on 07/30/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

My wife and I came in to possibly purchase/lease a Honda Accord. Our situation was such that my wife had a Toyota that was being returned from lease and we wanted a replacement for that car. However my car a 2011 Chrysler 200 had quite a few miles on it and I had thought of trading it in as well. As it turns out Chris was so exceptionally knowledgeable and helpful that we purchased 2 vehicles. A Honda Accord for myself and a Honda Civic for my wife. The staff was VERY helpful, and we were reasonably happy with the deal we made. Taking delivery very late in the evening was not as conducive to learning as much as we could about the finance options, maintenance plans, cars accessories etc, but the staff stayed late and were as thorough as possible in completing the deal. Though we have only had the cars for a few days now so far we are happy, and hope the after purchase experience is as good as the purchase. Thank you again Chris, great job.


Ed Morse Honda service

5
Mort on 07/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have never had a better service appointment with any other Honda dealer. They were very accurate, polite, helpful and even washed my car and vacuumed out the inside. This was the first time I had my Honda serviced here and I will always come back to Ed Morse Honda.


Car Serviced

5
notalee1 on 07/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my CRV in for an oil change and some work. I was surprised to find I didn't need the work and got an oil change and car wash. The staff is always friendly and Tim Smith is always really helpful and makes sure my car stays in tip-top shape. There waiting area is clean and makes it easy to stay and wait while my cars getting serviced. I'm a customer for ever at this location. I have to drive out of my way and pass another Honda dealership to get to Ed Morse Honda and it's alway well worth the extra trouble.


Great Service, great facilities

4.7
NancyM on 06/03/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I purchased my 2012 Honda Crosstour in January of 2015. Very happy with the vehicle, I still haven't enjoyed all the bells and whistles yet however I will make time to read through the manual. I was there in March and "fair service". Yesterday was "EXCELLENT SERVICE". Spoke to Javier Badia who was very helpful. He greeted me with a smile right away and offered to help. I wasn't sure that he was my advisor and he looked up my information right away and took time to answer all of my questions. He gave me a quick synopsis of what your dealer checks for multi point etc. Also offered his card to me and advised that I call him for future service issues. I have a warranty and complimentary service. Very happy thus far. Javier was GREAT! You should have more like him.


Would definitely recommend!

5
Artquest on 05/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a new Honda CRV and had an awesome experience! Both Martin and Jamie Hyde were phenomenal. They were very informative and made the purchase easy and quick. They made this dealership stand out from the other 3 dealers we visited in the area! * Straightforward on pricing* Gave us a good deal* Friendly and willing to answer all questions* Not pushy for salesThanks!


Air bag disabling alert activation

3.5
Bogie on 05/09/2015

Customer Service: 3.0 Overall Facilities: 4.0

I never got the promised courtesy call from the service attendant,in regards to how much a passenger sitting on the passenger seat has to weigh so that the disable air bag warning light and ring wont activate.


What a great buying experience!!!

5
Schoeny71 on 04/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We purchased our new 2015 Honda Odyssey Touring model after an exhaustive search from 4 other dealers. I was contacted by Joe, the Internet manager, almost immediately after putting my request for more information through my company's car buying program. My wife handled most of the negotiations as I am unable to do so at my work. Needless to say, between Joe and Lenny Green we found the best price, as nobody was able to come close to the pricing, and the best service. It was a pleasure to purchase as from start to driving our new Odyssey off the lot took under 3 hours. A truly easy experience and one we will share with whomever is willing to listen. Top notch!!!


Excellent service, excellent salesman, Bert.

5
William Timmes on 04/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent from beginning to end. First being greeted by Tiffany who was extremely friendly. Bert the salesman was extremely friendly, professional and knowledgeable. James, the credit manager was also friendly, professional and knowledgeable. My wife was impressed by the way every employee, not just the people we dealt with but employees passing by were so friendly, greeting us with a hello. We leased 7 Honda's prior to this one in New York. No one was as friendly as at Ed Morse.


great service

4.8
average joe on 04/01/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My car needed service such as an oil change, tires and alignments. I purchased my car there and the rep isai always taken good care of me and my car. He's very professional and polite. He's a great additional to Ed Morse Honda as a representative.


Poor Service

1
clockers00 on 03/27/2015

Customer Service: 1.0 Overall Experience: 1.0

They told me there was a shuttle and that my car would take 4 hours to have the airbag replaced.Waited for 2 hours till shuttle pulled up .All the while I saw them park my car after about 45 mins after I sat down .Shuttle driver told me to ask if car was done,so I did and it was .I sat there for over an hour and no one bothered to call me to get my car. Very poor service.


ed morse honda west palm beach florida

5
viking on 03/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i brought my 2013 Honda Civic in for manufactured recommended service. Staff was not only friendly but professional. They kept me updated on how long the service would take, were it was at on being finished and even said that it took longer than expected and they apologized. Excellent customer service. Much Much better than the sales department.


JUST bought. OK so far.

4.7
Voicelady on 03/22/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I purchased a 2014 CR-V. I saw the vehicle one Friday, was unable to return until 2 wks later, and still found the one I wanted. The staff (Brad, Burt and Lenny) was helpful and friendly, and called me just enough to have me return and purchase it. My only annoyance was that even with excellent credit, I was unable to get less than 2.19 APR. So far, after purchasing it YESTERDAY, it's fine.


Warranty honored

5
Retired on 03/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was happy to find the work was covered under the warranty and I because of that I was able to afford having some other work done at the same time. Service rep Tim Smith was really nice and helpful. I also really like that they wash the car too. The other Honda place in Lake Worth doesn't offer the car wash service and they wouldn't honor the warranty either. They wanted a lot of money for repairs I didn't need. I'm happy to stay with Ed Morse Honda in Rivera Beach. Honest repair shops are hard to find.


Excellent Service Department

4.5
Deb from New York on 03/17/2015

Customer Service: 4.0 Quality Of Repair: 5.0

We are vacationing in Florida and had a small problem with our Accord. We took the car to Ed Morse and service employee Miguel Sanchez warmly greeted us. We showed him the problem and he took time to explain what should be done and in no time was fixed. Miguel is knowledgeable, friendly and professional. He comes highly recommended! I would rate the service dept. 5 stars.


great customer service

4.5
Mario S. on 03/15/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I traded in my 2014 Accord and am now leasing a 2015 Honda Pilot. Bert and Pete were great with assisting me and my family in this transaction.Ed Morse should be proud to have employees like them representing his dealership. They are the true meaning of professionalism. Your dealership has earn a lifetime customer because of them.


Great service

5
Terry on 03/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my CRV in for maintenance on 2 doors that were locked and wouldn't unlock. I found that this was on a recall so I was really happy that it was at no-cost to me. My service rep Tim Smith was very polite too. He also informed me that something I needed service on was under warrantee and I'm returning this Wednesday for that work.


WOW!!!!

5
Laura on 03/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I needed a replacement vehicle for an 11 year old car, so my boyfriend and I drove by Ed Morse Honda on Saturday, March 7, 2015. We had the good fortune to meet Jeff Hayes. Jeff was easygoing and helpful. He didn't try to "sell" me, rather, he listened to me and found a vehicle that fit my needs exactly. I called a few days later and met with Jeff to buy my certified Honda CRV. I met with Jeff and with the business manager, who made my auto buying experience an absolute pleasure. This is the first time I've ever enjoyed buying a car! I love my new Honda CRV and I will definitely recommend Jeff and the team at Ed Morse Honda to anyone who will listen. Thank you for the respect, courtesy and service you gave me.


Do not use this company to purchase a vehicle

2
Thanks on 02/25/2015

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

If you use Ed Morse Honda to purchase a vehicle you will be paying too much.There are hidden costs they attach to the purchase of a car.Go to Coggin Honda in Fort Pierce it will be worth it


Happy with Ed Morse Honda...

5
Thomas on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my vehicle in for it's first service and oil change at the dealer where I bought my car new (2014 Honda Civic si coupe). The staff was friendly, knowledgeable, and service was completed in a timely manner. I thought it would be a long visit, but I talked with the parts department and the salesman that I bought the car from. Before I knew it, it was time to go! Very happy, would definitely recommend anyone looking for a Honda to that dealer. I got a great trade in price on my old car, and a great price on the new car. My interest rate was awesome too...


Car service

5
Notalee on 02/06/2015

Customer Service: 5.0 Overall Facilities: 5.0

I came in without an appointment to see if I could get service for a recalled item. I would have made an appointment if they were too busy. The young man that helped me was really polite and checked to see if he had the part and they did and he was able to take my car in for service right then. The service was finished very quickly and I got my car washed too. I was really happy with the service.


From just looking to buying

5
Andrea on 02/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We wanted to come in and just look at options at first, we did not want to have to deal with any of the pressure that typically comes along with just looking. The dealership did a great job with letting us look at a few options just to see what is out there and let us walk away without being hassled. My husband was not happy about looking at the Honda Civic as we looked at them 9 years ago. He was very surprised with the difference in this car and that is what we ended up buying. The dealership did a nice job with the trade-in and did make everything as simple as possible.


I received incredible Service by the Personnel at

5
ShoRose12 on 02/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I leased a 2015 Pilot EX-L on 02/03/2015 from Mr. Lenny Green who was exceptional. The Internet Sales Manager and Finance Manager were first-rate as well. Mr. Jason FLom, the internet sales manager was tremendously accommodating. Moreover, I was very impressed by Lenny Green , the salesperson, and by Ralph Mandarino, the finance manager. Overall, I have leased and purchased many vehicles in my lifetime and hands-down this was my best experience at a car dealership. I would be privileged to highly recommend this dealership and their personnel to anyone. Communication, trust, and willing to help are my main core values I look for purchasing a vehicle.


Great serive all the time

5
Honda owner on 02/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All of a sudden we had a gap in our schedule and called to see if there was an opening for 15K service on our car. We were taken that day 2 hours after the call. Our service writer Tim Smith was great and would recommend him to anyone.


Great Service from Luis Collazo

5
gevelazquez on 01/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After being taken care of and set up with a new car by Luis Golden, Mr Luis Collazo did all the other paperwork. Mr Collazo was a joy to work with. His friendly manner and knowledge of his work made the time spent at the dearlership fly by. Mr Golden and Mr Collazo are a great asset to your company.


great experience

5
Carlee on 01/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Lucas and Pete were amazing. My husband and I had a great experience and I love my new car


Fantastic Experience

5
Beth Foster on 01/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a certified pre-owned Nissan Rogue. The service and knowledge provided to me was beyond compare. My interaction with Jeff Hays was an extraordinary and truly wonderful experience. Jeff did everything he could to answer my concerns and to make sure I had a new car to drive off the lot with. My financial Manager, Ralph Mandarino went out of his way to assure that I would be able to have that car and gave me important information concerning extended warrantees and payment choices. There is no question in my mind that I would highly recommend Ed Morse Honda to my friends and that I will return to purchase my next vehicle when I need one. Thank you for an awesome experience! Beth Foster


Out of State license: Beware of service recommendations

2.6
Ben - lrb on 01/08/2015

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 1.0

I have a 2008 Honda Pilot and service it only with our local Honda dealers. I may pay more but I expect honesty and integrity. I drove my car from Massachusetts to Florida and went to Ed Morse to check a sound. The staff was polite and friendly. The sound was gone but what came next was loud and shocking as well as disappointing for a dealer. Recommendations totaling over $1,800. What was surprising was that the car was at at local dealer in Massachusetts before the trip with no recommendations.One Ed Morse recommendation was a brake job which I agreed to. The rest were marginal to bogus. They noticed a leak at the oil pump. When I asked to see it all I saw was a stain. They suggested that at the same time I should change the timing belt since my mileage was in the low 80's. They also found a tear in the front axle boot and recommended a $400 job to replace the axle as well. I replaced the boot only for half that price when I got back to Massachusetts at the local dealer. They could have done the same. Very shocking to get this treatment from an authorized Honda dealer. My recommendation: If you have an out of state license stay away from this dealer and if you live in Florida, beware!!


Best deal on a 2015 CRV.

5
Suzie on 01/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very nice and helpful.Carlos and Pete were very helpful and honest with me. Ed Morse should be proud to have two really great employees.I also deal with the Manager but I cannot remember his name. Sorry about that.


Great dealership

5
jcmeli on 12/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I drove all the way from Miami to Ed Morse Honda because I had previously leased here before and found the experience to be first rate. My salesperson, Carlos Datena is knowledgeable, courteous and professional. I would recommend this dealership and Carlos if someone is considering a new Honda.


Mr. Joe Franks is Great!

5
bob on 12/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Franks helped my wife purchase a new Honda yesterday. Mr. Franks is professional, knowledgeable and friendly. He is an asset to your Organization. I did much of the pre-purchase work on the telephone with Mr. Franks so that my wife could come in during her lunch break. Please give Mr. Franks a turkey and a ham for the Holidays!!I will recommend Mr. Franks to both friends and relatives. It has been many many years since purchasing an automobile has been made a happy experience, thanks to Mr. Franks.Merry Christmas to all and again, thank you Ed Morse and Mr. Franks.


Best deal on a 2015 Civic SI

5
sanroman on 12/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We live in Homestead and we ended up driving to Ed Morse in Riviera Beach to pick up my son's car because of the excellent Internet experience we had. Trish Keller was AMAZING, very PATIENT, PROFESIONAL AND KIND. Then the Sales Professional Carlos Datena was SUPERB. You guys at Ed Morse are lucky to have Trish and Carlos on your team. Best Regards; O.J. San Roman


excellent service department

5
Fl resident on 11/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ben Geiger, the Service Consultant, was very attentive and kept me informed of my car's maintenance. He is excellent.The time estimate he gave me was right on the mark. Your waiting area is very comfortable and the popcorn does help dispel hunger around the noon hour. The maintenance department does a fine job keeping my car in excellent condition and they deliver it back clean and neat. Thank you Honda for your whole maintenance team Now if you can reduce your prices.


Best Car Buying Experience Ever

5
isolantonio on 11/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional, patient and friendly bi-lingual service. My wife and my son were also impressed.Went for a deal and got that and much more.Thank you Ed Morse Honda.


D. Jones

5
D.Jones on 11/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My car was 12yo and sadly it was time to let her go after her long and faithful service. Thomas Vacca greeted us at our arrival. He was great (helpful, enthusiastic and informative without being pushy). He assisted me in finding the perfect car for my needs at a price I could afford. I did not imagine I would have left that same night in my beautiful new car! Thank you Thomas!


Wow!!

5
macarooni on 11/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service!! Carlos Datena is fabulous! A very professional and very knowledgeable salesperson ever as is his associate, Chris Prague. I would highly recommend these 2 gentleman to anyone looking to purchase a new Honda vehicle.


New car purchase!

5
JuliaWade4 on 11/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Carlos Datena went above and beyond! Everyone at Ed Morse Honda was very friendly and professional. I will definitely do business again and recommend to my friends. Thank you!


engine recall 07 civic

4.7
Tamara Miller on 10/29/2014

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always get the best service from ed morse i would of given 5 stars but i had to call over and over and couldnt get an answer if my car was ready as they said it was going to be i wasted two hrs at car rental place never got a call back from honda. So the lady there knew what to do and she was told my car wasnt ready. They had all day to tell me my car wasnt going to be ready as promise.So had to keep rental bt other then that im happy with the service i get my car runs great now


BEST DEALER,VEHICLE, AND EMPLOYEES WITH NO PRESSURE !!!

5
Gebuizme0406 on 10/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did weeks of research into every make and model of SUV's and cars. I found that most of the vehicles available are having recall issues or are not recommended by their owners. There are many issues people are dealing with due to breakdowns and warranty problems. My decision was based on solid evidence and research and I chose Ed Morse Honda because of their high ratings and very affordable prices, I bought a new 2014 Honda CRV for $6000 less than other dealers were asking. Honda financed my vehicle with no money down with an interest rate of 0.09 % . Thats not even one percent ! Please don't get caught up in the hype of other dealers. Go visit or check out Ed Morse Honda in Riviera Beach,Florida for the best deal and the finest staff anywhere in the country. If you really want a great car at a low price call Bert Walkosak and Lenny Green at 561-844-5700 ext 7123. This is not a solicited review, these guys really are great !!!


Super Great Service. Awesome and impressing

4.7
Joe dan on 10/17/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Was very impressed by the quick answer to my questions and request for infos. The salesman and Finance department answered accurately to all my request. Having a deal in less than two hours? I have never seen that before. You beat it all and EdMorse is my company for life...


First New Car Purchase!!!

5
Kristin Reid on 10/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first new car purchase and Ed Morse Honda made it so easy. The Sales Manager, Business Manager and my Sales Consultant McKenzie were all AMAZING! They had the car I was interested in pulled up cleaned and ready for me to test drive when I got there. I was nervous this being my first purchase but after two minutes with them I was comfortable. I want to give a special thank you to McKenzie for being as excited as I was when he was helping me set up my Bluetooth and music. I am in love with my 2014 Civic Coupe!!! Thanks to the entire Ed Morse team for making my first new car purchase so special. I will recommend your store and McKenzie to anyone I know looking for a Honda. Thanks again! Kristin Reid


2014 Civic Coupe

5
Kristin Reid on 10/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first new car purchase and Ed Morse Honda made it so easy. The Sales Manager, Business Manager and my Sales Consultant McKenzie were all AMAZING! They had the car I was interested in pulled up cleaned and ready for me to test drive when I got there. I was nervous this being my first purchase but after two minutes with them I was comfortable. I want to give a special thank you to McKenzie for being as excited as I was when he was helping me set up my Bluetooth and music. I am in love with my 2014 Civic Coupe!!! Thanks to the entire Ed Morse team for making my first new car purchase so special. I will recommend your store and McKenzie to anyone I know looking for a Honda. Thanks again! Kristin Reid


Ed Morse Honda Experience

5
Patti on 10/08/2014

Customer Service: 5.0 Buying Process: 5.0

Had been looking to lease a car for over one month. Visited a nearby Honda dealership and left there with a bitter taste in my mouth. They did follow up with several phone calls but were very condescending. After doing some research, thought to go out of the local area a little bit and hence visited Ed Morse. From the minute I stepped in, we were cordially received with respect and good intent. Both the sales rep and the financial gentleman made the transition to our lease easy. The guest experience was stellar. Love the 2014 Honda Accord and will definitely have Ed Morse Honda on our radar and encourage friends and family to seek them out to do business with.


Great Dealer

5
Jeanettejaner on 10/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

The experience was a pleasant one. Everyone was respectful, friendly and very professional. I will do business again and recommend it to my friends. The seller Carlos Datena is the best.


ED MORSE HONDA IS A "PERFECT 10"

5
Kay on 09/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second Honda Civic EX from Ed Morse Honda. My first experience was a lease which was totaled during a flood/storm. Service Writer "Logan" went "ABOVE & BEYOND" helping me with the inspection of my vehicle with Allstate. Logan kept me posted on the updates, was EXTREMELY EMPATHETIC towards the loss of my car, I was AMAZED at the PERFECT service he provided.Whenever I am at the dealership Logan always makes me FEEL SPECIAL & IMPORTANT. Logan's Customer Service is: FIVE STARS, FIVE DIAMONDS which is the BEST there is.... I then met Sales Rep. John Baker who gave me MAGNIFICENT, SUPERIOR, STELLAR service in picking out a new Honda. John was a true delight to deal with. His calming, bubbly personality made leasing my new car UNFORGETTABLE. The Manager who made "my deal" happen.... was SPECTACULAR in his ability to "close the deal" reassuring me; "Ed Morse Honda will always be THERE FOR ME.... I tell this story to everyone who mentions a vehicle. The gentleman who did my paperwork was AWESOME as well. His chit chatting while getting me finalized was a SPECIAL TOUCH for my heart. Ricky in the Parts Dept. was also UNBELIEVABLE. He helped me with ordering mats for my car since the mats were not in the car during delivery since it came from another location. Ricky spent an extended amount of time with me explaining the mats will be there for me & installed whenever I arrive. Ricky is a GREAT ASSET to your dealership. Another Manager I think Mr. Thomas, in the Service Dept. area helped in getting me a refund for something minimal (I forgot what it was about). He followed through with his promise which was very exciting to me. Mr. Thomas had a VERY PROFESSIONAL DEMEANOR with a WARM & FUZZY CHARM. A PERFECT EXPERIENCE. ED MORSE HONDA...... is a PERFECT 10... Thank You, Kay


THE ED MORSE THANK YOU FOR BUYING TWO CARS

1
MGOLDS1044 on 09/17/2014

Customer Service: 1.0 Friendliness: 1.0

READ THE UNANSWERED LETTER SENT TO THE OWNERTo: Mr. Ed MorseRE: UNPROFESSIONAL CONDUCT AT ED MORSE HONDA September 15, 2014On September 23, 2014 at 1:30 PMI entered your Honda dealership service area withmy 2014 Accord with two concerns: a white film in the windshield [possibly defectiveglass] and windshield wiper blades, which were streaking. At this time John... servicedme and was blowing-off the windshield complaint with a variety of excuses instead ofbeing helpful to find out what was really wrong with the glass. Instead, he offered to"sell me a $29 detail job" which is not why I came there in the first place. Upon refusinghis "sell" he walked away and left my wife and myself sitting there for twenty minutes.At this time I entered the sales part of the building and requested to speak with theGeneral Manager. This resulted in the appearance of Mr. Winkel. He appeared stoic,disinterested and not helpfull. He responded, "there is nothing we can do about theglass... and for the windshield wipers we are not replacing them, they are not warranted."I asked, "to speak with the General Manager" and Mr. Winkel refused to contacthim. To avoid conflict I called Dolores in your parking lot at your headquarters who toldme, "she will call Mike Scaglione and he will call you back!" At that time my wifeand myself informed the receptionist we are expecting to speak with Mike and we satdown quietly to await our meeting. At that time Mr. Winkel approached us in his passive-aggressive, low-keyed manner even though we did not summon his appearanceand sarcastically said, "are you here to buy a car?" I responded, "I just spoke with you15 minutes ago I do not wish to speak with you now or in the future!" He respondeddisrespectfiiUy, "did you drink gas out of a truck?" I responded, "why don't you leaveour area!" He then stated, " I will call the Sheriff [first frivolous threat]." I responded,"I suggest you leave our area [a second time] I have an appointment with someoneother than you!" At this time Mr. Scaglione greeted us and invited us in his office. To his credit he was pleasant and offered to correct both concerns. Which is what should have happened inthe first place which he stated himself. This is the symptom of your HR problem.Your HR problem is that your corporate model at your dealership has evolved into an"old boys club" in the absence of vertical-down management, which puts customerservice and accountability at the lowest priority with a clear separation between man-agement and subordinates where performance is concerned. Unfortunately, Mr.Scaglione has failed in this area and I say this without any anger or prejudice towardsMr. Scaglione. I tried to explain the sequence of events that led to our meeting and thedynamics of his service area problem. He either doesn't get it or doesn't want to dealwith it. This comment is exemplified with what happened later. After my car windowwas corrected upon Mr. Scaglione's request. I drove my car back to the detail area tohave a few corrections to be done on my windshield and John from service camerunning over to me yelling, "leave the premises now or I will call the Rivera Police!"I ask you does this behavior reflect on Mr. Scaglione's leadership or not? This employee'sbehavior was egregious. On whose authority did he have make the secondthreat of the day with the police and yell at me when I was invited to have the workdone in the first place under the General Managers authority. My wife was very upsetand we didn't just leave, we evacuated the premises immediately, which was in ourbest interest. As I went back to the service area to find my wife to "evacuate" I wasfollowed by John. as he simultaneously called his "command post" to inform them ofmy whereabouts. I was amazed to see how the company culture has changed for theworse since I purchased the two cars I bought at Ed Morse Honda. On the road Icalled Mr. Scaglione and left a detailed message. He never responded.In the final analysis your operation has a breakdown in its corporate structure. There isno protocol to assure your employees functionally interact with your customers in aproper manner, particularly loyal ones. The expectation that service is the essence ofwhich your reputation and return business is based upon is not properly supervised tothat end. Secondly, Mr. Scaglione cannot be friends and joke in the service office immediatelyafter a serious complaint has akeady been made to your headquarters whichmyself and my wife observed and heard them laughing through the glass in the ServiceManager's Office. There is absence of separation between staff and upper managementto insure performance. This gives the wrong message and thats why we wereagain mistreated worse than the first time upon leaving and calling your headquartersprior to returning, It is my view what you are currently dealing with at this dealership isinept management that has evolved into a military junta who threatens customers withfrivolous police threats because they can. Make no mistake one day those frivolouspolice threats [a dangerous game your employees play] will cost you millions in litigation.In any case, I find this environment to be hostile and not concerned with customersatisfaction and it is questionable as to whether I will do business with this dealershipin the future. Be advised I have reported this matter to Honda and there is currentlyan ongoing investigation and the appropriate Honda executives have received acopy of this memo as indicated.C: Takuji YamadaHiroshi ShimizuTetsuo IwamuraTomomi KosakaFrank PaluchChitoshi YokotaRick SchostekIN CASE YOUR INTERESTED IN THE FOLLOW UP JOHN MANDEL [ VP PRESIDENT OF SALES AT HONDA] IS IN THE PROCESS OF INVESTIGATING THIS COMPLAINT.


2014 civic

5
curtis H. on 08/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

a few years back i purchased a full size GMC pickup....had several issues an the service staff put a bad taste in my mouth to say the least.my Honda experience was the exact opposite the time it took to take delivery an the personal treatment was outstanding David muirhead was very professional extremely fast yet very thorough . the F&I manager Louis was equally welcoming...what impressed me most was we had a small stain on the rear seat i called David last night an he had them waiting for me this morning they knew who i was an within 15 min i was on my way.great service great dealer an a great little car!


Awesome dealership!!

5
Angie P. on 08/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ernie my service advisor was friendly, professional and courteous! He promptly took care of my service needs and made me feel at home while I waited. The techs who serviced my car did a great job and even cleaned my floor boards and rims. Above and beyond as usual!! I've always found Ed Morse to be far superior in service, kindness, honesty and integrity compared to Braman and all others in the area. I will always refer them to my friends and family as well as return myself when in need of service or a new car. Keep up the great work!!!!


oil change

5
Kimberly on 08/24/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in for factory scheduled oil change and tire rotation. Friendly service and delivered as promised. Nice experience.


Smooth transaction

5
2FSC on 08/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This Honda purchase was our second at Ed Morse. We test drove the Accord, and then began shopping the price around to five dealers in our area. Not only did Carlos Datena match our lowest offer, but he earned our business because of his easy-going and helpful attitude. Thank you, Carlos, for a pleasant car buying experience!


Traded a 2011 Camaro SS for a new 2014 Honda Civic

5
Tom Winton on 08/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was sad to get rid of my 2011 Camaro SS V8, but just bought a house and sending daughter to private school. I had to cut cost monthly, so I thought reducing payments, maintenance costs, fuel costs might have been the way to do it. I ended up getting a 2014 Honda Civic si 2 door coupe. Great facility, great customer service, big inventory. No problem getting help, and now I am saving $135 a month for payments, probably about $50 a month in gas, and I have an AWESOME performance sports car still! I love the looks, power and cannot believe all the gadgets and extras! I would recommend to anyone!


Outstanding Service

5
777FLCust on 08/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Trish in Internet Sales was extremely knowledgeable and helpful. She is a true professional who is obviously dedicated to helping her customers. The Ed Morse staff in general treat you like a valued human being and offer excellent service. I'm looking forward to my next visit with Ed Morse Honda. I highly recommend doing business with this dealership.


Great service, very helpful land very professional

5
Maritza Berger on 08/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Traded in a 2010 Honda Accord that I loved for a beautiful new lease of Honda Accord 2014. The whole team that help me was excellent. Thank you all Chris, James, Tony and Ralph.


Great Experience-Especially Sales Dept John Glover

5
Kevin Hoock on 08/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Experience, no pressure, knowledgable sales department especially John Glover. I have purchased and leased 3 vehicles and each time John was involved making sure I was purchasing the right vehicle with the correct options. Service Department has also been a good experience, very professional team.


Great service.

5
Go Bears! on 07/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I own a 2013 Honda Accord Coupe. I had regular mileage service done along with new wiper blades. I presented coupons when I met with Ben. He explained the service and the coupons. My regular service took approximately an hour and a half ( just as Ben said it would) and they cleaned my car inside and out! Nice!!!


Great car buying experience!

5
Delma Miranda on 07/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first experience buying a car from Ed Morse Honda and I have to say that it was, in a word...wonderful. Right from the start dealing with Tony over the internet, he was honest and transparent about his offer. When we went into the showroom and Carlos took over, he was friendly and knowledgeable. Lastly in finance dealing with Pete was a pleasure. I would definitely recommend Ed Morse to anyone.


Great Leasing Experience

5
Steve on 07/06/2014

Customer Service: 5.0 Buying Process: 5.0

My wife and I leased a 2014 Honda Civic LE from Ed Morse Honda. Alex Johnson was the salesman with whom we interfaced. Our experience was most favorable. Alex was very friendly and very knowledgable about the vehicle and financial issues. He was again knowledgable and patient as he educated us on features of the vehicle which we were not familiar with. The financial/business personnel we worked with likewise most pleasant/knowledgable which enabled us to complete the necessary paperwork and drive off without hassle and in a minimal amount of time. Thank you.


2014 Honda Accord Coupe Ex

5
Adrianna C on 06/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2014 Honda Accord Coupe EX. The dealership was immaculate and super helpful. After car shopping for what seemed like days, Ed Morse was a pleasure. My salesperson was Joshua Ham and he was a young, energetic, and patient salesman. I will highly recommend the dealership and Joshua to all my family and friends. I will be a returning customer for years to come.


Good experience

4.8
FLACARR on 06/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is our second leasing experience with Ed Morse Honda. We returned with our business because of the excellent, professional, friendly handling of the transactions. Our Sales Rep Carlos Datena made both of our visits good experiences with his personable interaction with us regarding the model choices and gave us hands-on training of the new features of the 2014 Accord and Pilot models.


Honda Crosstour

5
Melissa on 05/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Josh and Louis made our experience most enjoyable. After a day of riding around and testing other dealerships/cars we went back to Honda to make our final purchase for the simple reason of CUSTOMER SERVICE. What started out as me looking for a new car turned into my wife purchasing a Honda Crosstour. Even though Josh is relatively new he was very knowledgable and whatever he didn't know, he made sure to find out for us. Louis made the usually painful task of finance a breeze with his pleasant personality. Louis made sure we got the best possible finance deal there was. He went above and beyond!! We (my wife and I) will definitely recommend Ed Morse Honda to all our family and friends. Thank you again to both Josh and Louis for making the dreadful car buying purchase in the past the best experience in the present.


Carlos Datena

5
kblyons on 05/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Carlos provided excellent service and it was greatly appreciated. Our car purchase was a very pleasant experience.We need more people like Carlos in this world!We would recommend Carlos and Ed Morse Honda to anyone.


Excellent experience

5
Bringingtranq2u on 05/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was the middle car in a 3 car accident. I was really not in a position to get into a new car but Carlos was so helpful and walked me through the process. I am now leasing a beautiful 2014 accord sport. I couldn't be happier with my purchase or with Ed Morse Honda. Thank you for the help and with the follow up it is greatly appreciated!


Always great service at a fair price

5
Under par on 05/23/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After moving to the area 3 years ago I've taken my 2008 Accord to Ed Morse Honda for service. They have always treated me like I've been buying cars from them for years.


Great experience in the Service Dept-with Victor!

5
Nurse Julie on 05/19/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just want to tell someone how WONDERFUL Victor in the Service Dept. was. He made the entire experience very pleasant. He appears to be VERY knowledgeable and very SINCERE!!! Great experience!! He also kept me very informed on what was going on with my van. I felt like I was his only customer and I know that he was very busy on Saturday-it was just the way he made me feel!! I would return again-in part due to Victor!!!! Thank you again!!


I couldn't be any more satisfied.

5
Satisfied Customer on 05/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with the staff on how they helped me to get the car I wanted. This dealership is very organized and true to there word. Anyone looking to purchase a Honda should definitely go to this dealership. They will try their best to put you in the car of your desire.


Go to Ed MOrse for your Hondas

5
Serge on 05/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Me and my brother acquired a Honda Accord each, from the first contact with Joe Franks, and the help of John Baker and Luis Collazo, our experience was great! We both highly recommend anyone interested in a Honda to come to see you guys! Thank you very much.


Sales with a smile....But beware

2.6
bobfishman1 on 05/07/2014

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 2.0

Smiles and nice words abound at this dealer. I'm certain that for everyday issues, resolutions are easily at hand. But watch out. This dealership is ill-equipped to deal with anything outside the ordinary, and are quick to hide behind Honda USA---another bureaucracy. If your new car is perfect, no worries, but if it is one on the fringe, service it elsewhere. The bottom line is that this dealership did not stand behind the new car I purchased from them, and the car is only 2 months old!!!


Positive expoerience!!

5
syscoman33 on 05/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just want to let you know of my recent experience at Ed Morse. I have been working for Sysco Foods in street sales for about nine years. My Tundra gets about 14-17 miles per gallon and at 23k miles per year I knew it was time to take a look at something a little more efficient. I went and seen John Baker. He listened to what I had to say and I was able to accommodate my needs. He took plenty of time to help me understand the software on the dash and features and benefits of the Accord.. I ended up buying a hybrid. 45-50 mpg was very attractive. I got a very competitive price, aggressive financing, and service was unparalleled. The staff around John from getting something to drink to meeting with Paul and Louis... Their professionalism was above and beyond, furthermore they supported the sale with service without expectation. My experiences at other dealerships were more pushy and non genuine. The Accord is a great tool for what I do . I saved a ton on fuel. Great experience! These three guys truly made an positive experience in buying a new vehicle.


The way car buying should be

5
Papa Markie on 04/22/2014

Customer Service: 5.0 Buying Process: 5.0

We hate buying a car. We loved buying our new Hondas from Toni Q, Judd and Andy. No hassles. Questions answered. Fair pricing and a feeling of being appreciated as customers. That is why we will be back, and why we feel comfortable in referring people we like to them.


Amazing service, great salesman..and still helping us out!

5
cgschaffer on 04/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My older parents, aged 90 and 84 came to Ed Morse Honda to look at leasing a new Accord. They worked with Bert Walkosak who is a very special gentleman. He has been great to my folks and helps them learn weekly about how to use the many new features on their vehicle. He was a pleasure for me to speak with and is always available to answer their questions. Bert helps out with a great attitude and is extremely knowledgeable about their car. They had not gotten a new car in 12 years so the features in a newer car were very foreign to them. They are always welcome to make an appointment with Bert and he explains things to them with a smile. This is the old fashioned car service that just isn't around anymore. I strongly recommend this salesman to anyone in search of a new vehicle. Thanks again Bert! Carol Schaffer, DMD


KEEPING ON TRACK FOR THE FIRST 100,000 MILES

5
ELLEND BACHMEYER on 04/16/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife's 2010 Civic has 100,000 miles on it. We rely on Ed Morse for all its maintenance and repairs. Yesterday, we had the 100k tune up, i.e., spark plugs and fuel injectors cleaned. The job was done in 90 minutes, and the car is running beautifully.


60 mile checkup

5
Sue honda owner on 04/11/2014

Customer Service: 5.0 Overall Facilities: 5.0

We had our car 60miles check-up Isai Perex helped us and was a gentelmen along with fast & speedy service. They provided a rental for the day and we were very satisfied with the professional service we received. I have been there previous and received nothing but fast & speedy service and would definitely use Ed Morse in the future


great sales and service...

0
Debi Honda Odyssey owner for 10 years on 04/03/2014

Isia is Fabulous! Always courteous, prompt and friendly. What more could I ask for. Thank you for always making me and my family feel so special! Warmest regards, Debi McFarland


I came in approximately 2 months ago knowing that my...

5
dvesoloski on 03/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in approximately 2 months ago knowing that my current Honda lease would be ending but was undecided about the car I wanted to lease next. Carlos was patient, answered all my questions, and we test drove the Civic and Accord even though he knew I was just outside a reasonable amount of time to acquire a new lease. He was also understanding in the fact that I wanted to test drive a few vehicles that weren't a Honda and never bad mouthed any other vehicle. He truly earned my respect that day. After test driving the vehicles on my checklist, I made a decision and decided that since Carlos had handled himself in a respectable and patient manner, that I would return to lease my new Honda Civic from him. He was honest, never pushy or overbearing, and truly patient! I admired that and thus it really helped my decision in my purchase.


Excellent customer service! Honda is an excellent brand...

5
Sclark12345 on 03/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service! Honda is an excellent brand of car. This car dealership is an excellent car dealership. Would highly recommend this car dealership. Excellent!


After searching extensively for a car and dealing with a...

4.8
Lwiecz on 01/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After searching extensively for a car and dealing with a variety of other dealerships, the friendly, professional and straightforward approach of Carlos Datena and the team at Ed Morse Honda was refreshing. I feel as if I got a very good deal and a great car. I would recommend them to my friends.


I HAD AN EXCELLENT EXPERIENCE AT ED MORSE. THIS IS THE...

5
kat1423 on 01/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I HAD AN EXCELLENT EXPERIENCE AT ED MORSE. THIS IS THE 3RD VEHICLE THAT I HAVE PURCHASED WITH THIS DEALERSHIP. I AM A REPEAT CUSTOMER BECAUSE THE SALES REPS AT THE DEALERSHIP ARE PROFESSIONAL AND FRIENDLY AND VERY KNOWLEDGABLE ABOUT THE CARS. MY SALES REP THIS TIME WAS BERT WALKOSAK AND I WAS VERY PLEASED WITH HIM. HE LISTENED TO ME AND UNDERSTOOD WHAT TYPE VEH I WAS LOOKING FOR AND WHAT MY PRICE RANGE WAS. I AM VERY HAPPY TO SAY THAT I WENT IN EXPECTING TO BUY A HONDA PILOT LX BUT THANKS TO BERT AND HIS HARD WORK I WAS ABLE TO UPGRADE TO THE PILOT EXL AND STAY WITHIN MY PRICE RANGE. THIS WAS THE FIRST NEW VEHICLE THAT I EVER BOUGHT AND I AM VERY HAPPPY WITH IT AND VERY HAPPY WITH THE TREATMENT THAT I RECEIVED AT ED MORSE. I HAVE TO SAY ALSO THAT PETE IN FINANCE WAS VERY HELPH]FUL ALSO AND TAILORED A SERVICE WARRANTY PLAN TO MY SPECIFIC NEEDS. EVERYONE THAT I MET AT THE DEALERSHIP WAS VERY NICE AND VERY HELPFUL.


As usual we received the VIP treatment. Everything was...

5
Macinpsl on 01/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As usual we received the VIP treatment.Everything was perfect. Thanks, Guys!!We will definetly see you all in 3 years. And it took no time at all!!!


This was a transaction in which a New Jersey son arranged...

4.8
sailor1149 on 11/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was a transaction in which a New Jersey son arranged a lease by his Florida mother. Without the professionalism and willingness to go that extra step by Joe and Carlos, we would not have been able to get the transaction done. Price was good and we never even negotiated that. I am very grateful for all their help.


Very happy with my experience. Honest, friendly. Would...

5
edmorseeric on 11/20/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with my experience. Honest, friendly. Would highly recommend as place to purchase Honda.Worked deal with their Internet personnel before getting to Florida. All was delivered as agreed and promised and once there, process and paperwork went quickly.


Bert Walkosak is very knowledgeable and was able to...

5
tchrbearu on 11/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bert Walkosak is very knowledgeable and was able to explain things very clearly. He made buying a new car a very simple process. He is a definite asset to your dealership. He explained things that I had no knowledge of and made the process a smooth one. He is outstanding.


Came in for a battery issue in Feb 2013. The battery...

4.2
kikibro2000 on 10/15/2013

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Came in for a battery issue in Feb 2013. The battery needed to be replaced and the warranty for a free replacement was expired by 3 weeks. I did not mind paying for a replacement but the new battery was not pro rated for the remaining months. I ended up paying full price. Emailed the Service Center manager but never got a response. Very shady Service Center.Dan responded and set everything right. Thank you, I will come in for my oil change this Friday. You have restored my faith in Ed Morse Honda


It's really quite simple: I needed to start a new...

5
jeffgreer on 09/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's really quite simple: I needed to start a new lease after my previous one ended. I came in, talked to Carlos and we hashed it all out. It was quick, painless and easy.


As always, Mr. Perez has shown that he has the ability to...

5
giancarlo57 on 08/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As always, Mr. Perez has shown that he has the ability to put the customer at ease w/ his amiable personality and knowledge. I can't imagine going anywhere else for service on my vehicle Honda Accord. At times the service dept can be very busy and Mr. Perez always gives me different options of a) leaving the car w/ the dealership and being transported to the VA hospital for my appts. or he offers me a cup of coffee and a doughnut. But, in any event I know that when I drive away, my car is in tip top shape and there are no worries. I will buy my next Honda right here, and hopefully Mr. Perez is here for the servicing. It's a great day to own a Honda :)


Purchasing the new Honda Odyssey was a quick and seamless...

5
wishbone1605 on 07/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchasing the new Honda Odyssey was a quick and seamless experience. I called in and asked about the price of the day and was provided internet pricing which was substantially below the prices I had found in the marketplace. The team members were extremely pleasant, professional, knowledgeable and fast. We did the deal in a matter of hours and everyone's happy.


very helpful, easy.to deal with, knowledgable. everyone...

5
green28532 on 07/20/2013

Pricing: 5.0

very helpful, easy.to deal with, knowledgable. everyone worked to listen to my needs and put me in a car that fit me. thank you


The salesman was cooperative and responsive to our...

4.8
ranwhit on 07/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesman was cooperative and responsive to our requests. The vehicle was prepared and ready to take ownership in a timely fashion. The paperwork was prepared efficiently and explained as we progressed. The sales manager personally spoke with us and took the time to answer our questions.


TWO TERRIFIC SALESPERSONS HANDLED MY TRADE-IN AND...

5
larryc1027 on 06/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

TWO TERRIFIC SALESPERSONS HANDLED MY TRADE-IN AND PURCHASE OF A NEW HONDA ACCORD. ALONG WITH CARLOS AND TOM, RALPH HANDLED THE PAPERWORK AND IT WAS A TERRIFIC EXPERIENCE.


We had a great experience buying our Honda from Lenny. ...

5
jenglesson888 on 06/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience buying our Honda from Lenny. He was very friendly and helpful. We would come back and buy another car. Thank yoU!


Lenny Green was very helpful and easy to work with. I...

4.8
ComputerDoctor on 06/27/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Lenny Green was very helpful and easy to work with. I would highly recommend Lenny Green to anyone looking to purchase a new Honda. Great!


My name is Anthony Stille and have been buying...

5
giancarlo57 on 05/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My name is Anthony Stille and have been buying Honda's since '84. In '90 I moved to the West Palm Beach area. Isai Perez, Honda Service Consultant, of Ed Morse Honda, has honestly been so brilliant and knowledgeable of my vehicle that it has become a pleasure to have my '11 Honda Accord serviced here at Ed Morse Honda. Any type of problem that has arisen on my vehicle has been routinely been taken care of with speed & ease. I've always had the pleasure knowing that when leaving Ed Morse and Mr. Perez / service dept, that my car was absolutely working at 100% again. His skill of gathering and analyzing any problem w/ my car has made a believer out of me and that there are no worries w/ this part of my life, which, like anyone else, is MAJOR. Thank you Ed Morse Honda and Mr. Perez for your professional service!!!


I brought my Honda Pilot to Ed Morse to have it...

2
pcb6591 on 05/13/2013

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 2.0

I brought my Honda Pilot to Ed Morse to have it detailed. I was in Florida on vacation and felt that taking it to the dealer was the lowest risk, as I did not know any local detailers. The service dept. did not call me back when it was completed, as they had promised (said they wrote my number down wrong), but the vehicle looked great when I got it, so all seemed good. The problem arose 3 days later, as I was packing to leave the following morning. I discovered that the latches on both my second row seats were damaged during the detailing process. The seats would not lay down. I contacted the dealer immediately and brought the car in early the next morning. After evaluating the problem, the Assistant Service Manager, Rob Jicha, informed me that they could not repair the vehicle because they did not have enough time before I was to leave and also had no parts. He told me to take it to my local dealer and have them take a look at it and let him know what the problem was. I did so upon my return. I called Mr Jicha as soon as my local dealer gave me an estimate. He asked for their phone number and said he would call them. I went out of town for three days and upon my return Mr. Jicha had not yet spoken to my dealer. I arranged the call again. He talked to my dealer and, when I talked to Mr. Jicha again, he refused to pay for the cost of fixing my seats, maintaining I could not prove Ed Morse Honda had caused the damage. I told him I had two good seats when I brought the car in for detailing and two broken seats afterwards. I asked him to escalate the issue to his service manager. He said he would have him call me. After five follow-up calls by me, I finally got a call from the Service Manager, Mr Alex Sanchez, who was very rude. He asked what I wanted. I told him he knew very well what I wanted. I was asking for reimbursement for the expenses incurred for fixing the seats that the detailers had broken. He refused, saying "we did nothing to damage your seats", which was a ridiculous claim, as I spent $520 to get them fixed! Ed Morse Honda has terrible customer service and does not stand behind their work.


Went few times to check the inventory and was pleased...

4.6
Shinobi88 on 04/21/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Went few times to check the inventory and was pleased with what I saw.Met Mike Perry the first time out there and the subsequent times which ended in our purchase of our 2010 Honda Accord.Mr Perry was friendly,accommodating and patient with us.It was a good thing they have a play place for the children,as we have 2 boys who are shot out of a cannon.No props to the a-hole in the head set for accusing one of my kids of "thrashing" the play place when I'm there spending my hard earned dough to keep his butt employed.Other than that,it was a fine transaction.


Professional Sales and very accomodating

5
Craig O. on 11/29/2012

Buying Process: 5.0 Overall Facilities: 5.0

Bought a new Honda Accord at Ed Morse Honda, Sales guy was not a high pressure sale person, allowed us to drive as many Accords as needed to find what we were looking for. The finance guy worked with us and found us a very good rate. Great experience!


The two gentleman I worked with, Carlos Datena, and Luis...

5
DDaSilva on 09/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The two gentleman I worked with, Carlos Datena, and Luis Collazo, were very friendly and helpful when I went to the Ed Morse Honda dealership to lease a car. They were more than willing to answer any questions I had, and if I had any follow up questions after I left the dealership they were quick to respond. I will definitely recommend a Honda, and this specific branch to anyone I know who is looking to purchase or lease a car. I was overall, very impressed with the service I received. These two gentlemen are committed to customer service.


no pressure sale

5
DG123 on 08/28/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I did my homework and worked out the entire deal online then went in for a painless transaction. Worked with Lenny in internet sales who was very accomodating


USED MAZDA CX7

5
Former car salesman on 08/12/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Salesman and Sales Manager were very professional and handled the entire process very well. Initial trade appraisal was $1000 higher than another dealership and they worked the deal to my satisfaction.


Buying my Honda CRV at Ed Morse was one of the best Sales...

5
tellyt on 08/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying my Honda CRV at Ed Morse was one of the best Sales transactions I ever had. I got a confirmed price via the Internet and carlos was able to get the transaction completed in less than 1 hour ! I highly recommend Ed Morse Honda


This is my 6th purchase from Ed Morse, starting in 1996....

5
cksunlover on 08/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 6th purchase from Ed Morse, starting in 1996. The excellent service and staff keeps me comoming back-and Honda has captured my loyalty. Every vehicle I have purchased is exclusively serviced by Ed Morse because of the positive results I have always experienced. I have compared my service experience to my husband's-he has bought 3 cars-not Hondas-from another well known local dealer. Ed Morse is the best by far. Ben Geiger, in the service department, has taken car of my last few cars. I know I am in good hands. The service managers have always been first rate too. I highly recommend this dealer.


We would definately recommend Ed Morse Honda because we...

5
GN on 07/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We would definately recommend Ed Morse Honda because we were extremely pleased with the servic we received and the pleasant experience we had purchasing a used car. We saw the add on the computer, called the dealership, discussed the price, were told to drive on down (1 hour away from home) and we purchased the car. Everyone there were extremely personable, friendly, and wanting to please us as customers. We greatly appreciated the welcoming atmosphere after visiting so many other car dealerships which were not welcoming. Carlos Datena went out of his way to make our experience a good one as did all of the others we encountered there. Many thanks to them all!


Buying anything that costs more than four digits is a...

4.8
beaterodewald on 06/28/2012

Customer Service: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Buying anything that costs more than four digits is a major nightmare for me. I spent months researching, comparing, reading reviews to prepare a list of cars to test-drive. After spending a day test-driving, I spent a weekend comparing notes. After another couple of calls back to people I met during my test-driving stage, I found the customer service or responsiveness to my particular questions was best met by Ed Morse Honda in West Palm Beach (I-95 at Blue Heron). The person who made my car-buying experience a pleasant event (rather than a nightmare) was Toni Quatrale.


Sales and leasing consultant Toni Quatrale is the best....

5
paulvens on 06/25/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales and leasing consultant Toni Quatrale is the best. She will try to help you get the car you want for the price you want. She works closely with finance to find the option for you.


My husband and I already owned a 1208 Honda Accord and...

5
kmmsunflower4 on 06/04/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I already owned a 1208 Honda Accord and have always been very happy with it.We wanted to purchase a new car and contacted Ed Morse by phone to inquire prices and rates. They requested we come in and look into the new models as well as the new Accord. We went in after I got out of work at 8:00 p.m.We were told to ask for Chris Prager (sales Consultant). He was not only helpful, knowledgeable and had great customer service skills. He was a pleasure doing business with. We decided on the new 2012 Accord and he answered all of our questions and concerns.We than went through the financing with Ralph Mandario who also was very friendly and helpful with deciding what avenue which was best for us. We got a great deal and a fantastic rate.We drove our new car home that night and couldn't believe how plesant it was to do business with such professionals. It was a great experience and would recommand Ed Morse for your next car purchase.Kathy Bayer


Toni was 100% attentive to what we were looking for. Her...

4.8
Brenda Rasmus on 06/03/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Toni was 100% attentive to what we were looking for. Her patience with my indecision on what options and even what color car I wanted to buy we're outstanding. She acted as if she had nothing to do but serve my needs and answer my questions. If she was in the least bit unsure she got a book and found the answer. She set up my radio etcetera for me I never even had to ask her to do that. I wanted to add leather seats and a trailer hitch to my new car and she met me at the service dept and introduced me to Hameed. He was also very kind and courteous. I am delighted with the additions made. I called Toni a week later and ask how to set up my Bluetooth (I didn't have time when I bought the car) and she invited me to come over and she did that for me too. My mp3player wouldnt work so she asked someone from the service dept to come and see what he could do. Unfortunately my mp3 player was not compatible with my Honda. Everyone was stellar in their customer service. We have already sent one friend to Toni Quatrale. Our friend purchased a new car. I am now trying to convince my daughter and son-in-law to buy from her rather than buying a Ford thanks to Toni.


I was upside down with the ownership of a 2008 Cadillac...

5
ows353 on 05/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was upside down with the ownership of a 2008 Cadillac and I wanted to buy a new 2012 Honda Pilot. I could not get the deal I wanted anywhere. Sam and Toni finally came up with a deal I could live with for a leased 2012 pilot. I am extremely happy with my new 2012 pilot and just as happy that I am out of the Cadillac car payment. Everyone at Ed Morse Honda did everything to make this deal happen and I thank them very much. Luis Collazo was able to reduce my car payments even more. So, when me and my husband left the dealership we were very happy. Thank you so much.


I purchased the vehicle based on viewing it on the...

5
pdmj on 05/26/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased the vehicle based on viewing it on the internet and everyone especially Carlos Datena were very helpful and responsive and my vehicle was ready when I went to pick it up.


Very happy with the price of the car (Honda Pilot). ...

5
philflod on 05/25/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with the price of the car (Honda Pilot). Lowest we found. Will say they would not quote over the phone or Internet. Toni was awesome to work with...no sales job!


I received everything I was looking for: Excellent...

5
EduardoZamofer on 05/24/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received everything I was looking for: Excellent service, very good price and the people I worked with were very professional;by the way I ended with ea better car than the one I was expecting to buy.


I just purchased my second Honda in a month. I couldnt'...

5
staceyrene on 05/24/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my second Honda in a month. I couldnt' be more pleased. I have been a satisfied Ed Morse Honda customer since my first Honda purchase back in 2001. What sets Ed Morse Honda apart from every other dealership, is the quality of the service and the employees. I used to dread car buying. I would have rather had a root canal than go through the process of looking for and purchasing a car. However, not only does Toni make it pleasant, she makes it easy and stress free. It's like visiting a friend. She has never disappointed me and she has followed through with every promise she's ever made. She works hard and continues to work hard until she is sure her customers are happy and satisfied. She is honest and caring and that is something you just don't find in most businesses today. I also need to commend Mr. Andy Warner. Not only was he extremely helpful and hard working, he has a wonderful personality that puts people at ease. I felt like he truly cared about helping me and it wasn't for his personal gain, but because he really cared about making me happy. Finally, when I purchased the car, Toni was so patient and was helping me to set up my blue tooth. We were having some issues so she went and got Chris Prager (another salesperson) and he patiently and happily set up my blue tooth for me. He also explained some of the other features to me. I was so impressed by this. Everyone at Ed Morse Honda strives to make their customers feel welcomed and appreciated. I am a lifelong customer!


I would like to commend Tony for her professionalism and...

5
P. Reidway on 05/20/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to commend Tony for her professionalism and her patience with us in leasing a car. This is the second car we have leased from Ed Morse Honda and will continue to do business with this dealership because of the patience and concern Tony had for us in selecting the right car. She is very knowledgable and committed to the dealership and is an asset.


Carlos made everything easy and fast. This is the 2nd car...

5
KarenCarr on 05/13/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Carlos made everything easy and fast. This is the 2nd car we leased from him and we will lease another next year when my son turns 16. Thank you for the experience!!


I called Ed Morse Honda because they had a used 2012...

5
thesimpykid on 05/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called Ed Morse Honda because they had a used 2012 Volkswagen CC that was very competitively priced. My wife really liked the car but there was the down side that it had a black interior and she wanted one that had a two-tone beige interior. Based on the price we decided to call and ask for more information. I called and spoke with Bob who was quick to make sure that the vehicle was still available. Bob advised that he would have to physically check to make sure it was on the lot and he would call me back. less than a minute went by, and my phone was ringing. We told Bob that we would come down and take a look at the vehicle in the next hour. Upon arriving, my wife and I were greeted by a different Bob in the sales department, and when we advised that we were looking for Bob in internet sales, this Bob said "you must be Adam", which i thought was really cool. We walked about 50 feet through the showroom and saw that Bob in internet sales had the Volkswagen CC pulled up and ready to show for us which i thought was great because my wife and i are all about saving time especially since we brought our 18 month old daughter with us. She can get out of hand at times :)Jim was our salesperson, and he greeted us quickly and with a smile. He was very informative and answered all of our questions on the Volkswagen. As i suspected, my wife was not sold on the interior color, and the Volkswagen was at this point out of the question. Rather than leaving, we decided to stay and look around the used lot for two reasons. They have the cars positioned in such a way that you can easily walk around them, and you can look inside of them with ease. My wife and I loved this because we have shopped at about 4 other dealerships where the cars were so close together that you almost needed a can-opener to look inside of them. They also keep their models sorted on the lot based on style so your not walking all over the place to look at different vehicles.The used car lot was great because we were able to look at about 30 cars in 15 minutes. When we saw that we liked the interior of one accord, and the exterior of another, having Jim about 50 feet away was great because he was able to answer questions about each model. By the way, Jim is a very friendly salesperson. He was not pushy, and he didn't ask a thousand questions or try to bombard me and my wife with technical features and consumer reports facts....he simply asked us a few questions about our needs in a car, and then he let us look and tell him what we liked. he gathered that information and what he came back with was a 2012 honda accord. Now most people would say "obviously he came back with a brand new car as a recommendation", but in this case, Jim was keen to the fact that we drove in with a 2005 Ford mustang with a car seat which barely fit in the back. Jim asked us a few questions about our driving habits, when we take trips, how often do we fill up, etc.... and he also showed us a model that was white on the exterior, and two-toned beige, and black leather interior because my wife advised that that was what she wanted in a Volkswagen CC. When Jim showed us that the features list was almost identical to the CC we started talking about how much sense it made to look at a new Honda. The only feature that the car did not have was bluetooth, but for that one thing it lacked, it more than made up for it by having a larger engine, 5th seat in the back, and more leg room in the back seat which was a huge issue with our Mustang at the time. When we expressed that we were interested in the car, negotiations were smooth and simple, and at no point did my wife an i feel pressured. Jim asked us what we were comfortable with in a monthly payment, and he did the rest. Moments later Jim was with the sales manager, and finance department working on the specifics, and was able to return with a high price for my trade-in, and also a monthly payment that left me and wife basically asking "where do we sign?"....Now we came into the dealership at about 7pm at night. By 8 we had found a car that we loved, and by 9 were all ready to drive off the lot thanks to Andrew's speedy and comprehensive explanations during the paperwork handling. Andrew was able to identify what was important to us based on what we told him and he made the paperwork process go smoothly and as painless as possible. All in all, and after dealing with 5 other dealerships in the local are, we found Ed Morse to be, by far the most professional, personable, easy to deal with and family friendly dealership we have ever done business with. Their price, selection, presentation, and staff are all 5 star!!!!. We left the dealership with a new car, (Our first "Brand New" car by the way) and felt great about it. We hope to work with Ed Morse on our next deal which should be in the next year.


Jim DeGray could not have been more accommodating. I...

5
jamiekrupski on 05/07/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim DeGray could not have been more accommodating. I never felt pressured, which has caused me to walk away from car dealers in the past. The car is great and if the service aspect is as good as the sales I will be a happy person.


Toni was clear and thorough in sharing with me the lease...

5
Marlene Convey on 05/07/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Toni was clear and thorough in sharing with me the lease options open to me and gave me excellent advice and support in my lease choices. In my opinion, she was thoroughly professional and knowledgeable and went beyond what is considered good service. I would recommend her and the dealerhship without reservation.


Today I purchased my 4th car from Ed Morse Honda. I have...

4.8
staceyrene on 04/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Today I purchased my 4th car from Ed Morse Honda. I have been dealing with them for over 10 years. Toni Quatrale has assisted me in buying all of my cars. She is absolutely the best car salesperson there is. She is so dedicated and attentive to making the customer happy. Andy was incredible too. He was helpful and truly caring. He does not settle until the customer is satisfied. The process was smooth and pleasant and I couldn't be happier. When you buy a car from Ed Morse Honda, you don't just buy a car, you join a family!


I haven't had a better experience anywhere else! Jim...

5
corozco on 04/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I haven't had a better experience anywhere else! Jim Degray and the rest of the staff helped us out on every aspect of our experience and I would recommend anyone to Ed Morse Honda!!!


Mr. Carlos Datena and Mr. Bob Sherberg, were great in...

4.8
socaltrojan on 04/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Carlos Datena and Mr. Bob Sherberg, were great in every aspect of the deal, since our son Raul, had bought an Scion Xb from their Toyota dealership, we were referred to this one. Mr. Sherberg, kept his word on the price and the explanation of everything was perfect.


I have never had such a great experience buying anything....

5
Michelle Dean on 03/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never had such a great experience buying anything. I actually had fun and feel as though I made a couple of new friends. I will definitely recommend Ed Morse Honda to everyone that mentions they need a car. Thanks again to Dawn Wellman,Luis Collazo and the rest of the team that had part in selling me my suv. Sincerely, Michelle Dean


Kudos to Ed Morse Honda for the above employees who made...

5
Sheila Rakowsky on 03/08/2012

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Kudos to Ed Morse Honda for the above employees who made our granddaughter's day. A special thanks to Dawn Wellman for her excellent customer service. Not only did she spend endless time filling out papers, providing important information and showing extreme professionalism, she was patient and handled the orientation of the Honda Civic 2012 with great knowledge. I thought she was employed as a sales person for a very long time but found out that she just started her career with Honda recently. You have a winner!!!!!Thank you, A very pleased grandparent


Carlos was an excellent salesperson. He was very...

5
maryannshah on 03/07/2012

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Carlos was an excellent salesperson. He was very knowledgeable about all of our lease options and helpful to us as we made our choice of cars. When we returned to have the door locking system modified, he was just as friendly and courteous as he was when we first walked into the showroom.Andy was very helpful when we transferred our lease from a 2010 CRV to a 2012 Accord. He was also very responsive to our inquiries even weeks after our lease was signed, sealed, and delivered.


I have purchased a lot of new cars in my life. I have...

5
navy_chopper on 03/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased a lot of new cars in my life. I have never had a deal be so pleasant as the one last Saturday at Ed Morse Honda. These guys are professional, courteous, and went out of their way to not insult my intelligence. I would buy from them again, I would and will send them referrals in the future.


I purchased my 4th Honda yesterday, and the last 3 were...

5
AlexisMorrill on 03/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my 4th Honda yesterday, and the last 3 were from Ed Morse. I keep coming back to the experts in their fields since quality and time are precious commodities. Raul Lopez is the most professional saleman I have ever dealt with and justifiably deserves to be the sales manager now. Toni Quatrale was extraordinary in answering all my questions and obtaining everything I asked for. Together Raul and Toni had me sold from the first visit. Luis Collazo closed the financing deal in record time.Over the years, I have found all aspects of this dealership very pleasant, including the service department and comfortable waiting room. Bravo, my friends.Alexis Morrill


The experience I had at Ed Morse was outstanding. The...

5
jpk570 on 03/01/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience I had at Ed Morse was outstanding. The professionalism and the attention that I received was far beyond anything I ever expected. This was my third transaction with the above individuals and it still amazes me that I can walk into Ed Morse Honda and do a buy or lease of a vehicle within 60 minutes and be satisified that I was treated fairly and could leave there with a smile on my face. I have never had that experience with other dealerships in the past.Sincerely,John Kelly


WORST EXPERIENCE OF MY LIFE I went to get a car after...

1
TATIANA LEAL on 02/28/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

WORST EXPERIENCE OF MY LIFEI went to get a car after mine got totaled they were very friendly to make the sale and I went home in "my" new car... Error they called me back 10 days later asking for more info (W2) I went there to drop it and they took my car away, end up they change my salary in my application to get me approved WITHOUT MY KNOWLEDGE OR PERMISSION, and the bank rejected me after getting the correct information. After this I called their corporate office and had no answer, no apologies for what they did to me. Then they hit my credit with every bank they could to try to keep their sale even after I told them I did not want to deal with them anymore, and as a result my credit went down almost 200 points. So right now I am having a really hard time to get approved anywhere else and still have no car. DO NOT GO NO ANY ED MORSE... THEY DO NOT WHAT CUSTOMER SERVICE IS AND THEY WILL DO ANYTHING TO MAKE THEIR SALE EVEN ALTERING INFORMATION WITHOUT AUTORIZATION WHICH IS ILEGAL.


John Glover had the best customer and sales service. He...

5
jennieclark1188 on 02/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Glover had the best customer and sales service. He really listened to what I was looking for and met my needs with the Honda Accord he found for me. I was looking for a new car out of necessity and John didn't push me to make any decisions. He listened and then listened some more and worked with me to find the best car and deal for me. I highly recommend John Glover to anyone who is looking for a safe, reliable and nice car. Luis in the business office was very efficient and did a great job expaining everything to me. Everyone at Ed Morse Honda is very friendly and the culture is to treat customers with respect. I actually enjoyed this car buying experience.


Ed Morse Honda was a pleasure to do business with. Dawn...

4.6
azncantonz on 02/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Ed Morse Honda was a pleasure to do business with. Dawn Wellman was an awesome sales professional. Exceeded expectation, able to answer all questions, and most importantly patient. Thanks Ed Morse


We were very nervous and anxious at first because we...

5
careylaina on 02/26/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were very nervous and anxious at first because we didn't want to badgered or harassed into buying a car. Chris approached us and was so friendly and had such a good sense of humor. He went through and helped us with each car that we wanted to see and didn't rush us or try and sit us down before we were ready. He made the negotiation process so much more bearable and easy. He even cooked popcorn for our 2 kids and made sure they were fed and comfortable. Luis, the business manager, also was very friendly and courteous and both did what they could to meet our needs and make the deal happen. The certified cars were top notch and were in excellent condition and sooo clean. We are truly pleased with our experience and would recommend Ed Morse to anyone looking for a new or used car!


I have been a Honda customer since 2003 and Toni Quatrale...

5
golzbein on 01/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a Honda customer since 2003 and Toni Quatrale has been my representative, since then. This is my 5th lease with Toni. She is fantastic in knowing what I want and is always there when need be. She makes sure that Iam getting the right vehicle for my needs and am comfortable about the deal. She is a total professional!! Thanks Toni.Pete Colombo is teriffic as well. He was able to work out the payments and the type of vehicle I could get into. He looked out for me in all aspects of the deal. This is my 3rd lease with Pete. Thanks Pete. I really appreciate everything you did for me.Ed Morse should be thrilled to have two great "stars" working for their team.Thanks.Mark GolzbeinHappy Honda Customer


All coversations were amiable and business like. We were...

4.8
Oldman2012 on 01/27/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

All coversations were amiable and business like.We were well received,and the negotiations were fair.Both John Glover and Ralph Mandarino got the best deal they couldfor the dealership,but never at the expense of good customer practise.I will come to Ed Morse Honda for my next car and will recommend themto my friends


Mr. Berger responded promptly to our internet inquiry and...

4.8
Maria Machin on 01/16/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Berger responded promptly to our internet inquiry and accommodated our schedule for an appointment. Sales Consultant Jim Degray made a courteous and thoruogh presentation of the Honda Fit. There were two managers who interacted with us, but whose names we cannot recall. The one with power to negotiate price acted in a reasonable manner, while the one handling the closing of our purchase provided warranty information and processed the paper work quickly and efficiently. There was no pressure from anyone to purchase, which we appreciated.


I had a wonderful experience with my salesperson. Lenny...

4.8
cmross415 on 01/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a wonderful experience with my salesperson. Lenny Green is the best. And the finance guy, Ralph, who handled my closing was also a nice guy. No one was pushy and being a single, female - I was a little apprehensive going in.I do believe they could have given me a few extra dollars off the price of the car but instead they gave me 2 years free maintenance - which I have every intention of using, often. :)


Great experience very staight forward and no BS! I asked...

5
rongoss on 01/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience very staight forward and no BS! I asked for a bottom line quote over the phone and he gave me what I asked for. Unlike every other dealer who insisted I come in to work a deal out so they give me a load of salesman rhetoric. Things have changed salesmen let go of the BS. I highly recommend using Ed Morse if you want a straight forward deal!


$18,331

Mileage: 35885

Color: Other

Transmission: Cvt

Body Style: Sedan

City: West Palm Beach, FL

Engine Type: 2.0L I4 158hp 138ft. lbs. 4 Cyli

$31,005

Mileage: 11

Color: Other

Transmission: Cvt

Body Style: Sedan

City: Riviera Beach, FL

Engine Type: 1.5L I-4 gasoline direct injecti

$42,705

Mileage: 11

Color: Other

Transmission: 10-speed Automatic

Body Style: Minivan

City: Riviera Beach, FL

Engine Type: 3.5L V-6 gasoline direct injecti

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