Ed Dena's Auto Center

4.1
Overall Rating

Customer Service: 4.2 Buying Process: 4.3 Quality Of Repair: 5.0 Overall Facilities: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0


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5
Gail on 09/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always excellent service. Have been buying from here for 20 plus years and will continue to. I am getting another vehicle in the next month sand it will be from Ed Dena's as well.


Waste of Time!!!

1
Lisa on 09/04/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

This place is a huge waste of time!!! Hubby drove all the way to dinuba because the car is listed on their lot. Only to get there and find out the car is in Visalia and they'll "see what we can do". Terrible customer service.


New car purchase

5
Sandie Gutierrez on 07/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Lino and Gabriel were awesome in helping me purchase a new car. No hassles and straight to the point; no empty promises. Plus, they were not pushy. Keep up the good work!


The BEST dealership

5
Dona and Bob on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a used Suburan from Ed Dena's in Dinuba from Bee who was the BEST, salesperson who was knowledgable, very helpful and very pleasant from our test drive to buying the car. The financial part went very well also. We had to bring the car back to the service department and WOW they were great.Ken Price the service manager and Shane is who we deal with, they would call us and kept us informed about the car, I have to say out of any service department we gone to we have never been treated so good.


Very happy experience

5
Kenny on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Found the car on cars.com and sent e-mail expressing interest. I was contacted by A salesman named Lino. Told him my him what I was trading in towards the car. Lino came back with fair offer for my trade and I asked about the price of the car, Lino came back with very fair price on the car. Went in the net day and bought the car. The sales staff ( Lino ) was extremely helpful and nice and Marissa in finance was just as nice. A very good buying experience , would definitely buy from Lino and Ed Dena's again, highly recommended seller !..Job well done Lino!!!...from a happy and grateful customer!!


Decent Experience.

4
Chuck D on 03/27/2015

Customer Service: 4.0

Spoke with a sales rep about an SUV i was interested in. He was helpful and not really pushy. The only thing i didn't like about him was the "spam" mail he sent to my email. There were weekend emails about sales and stuff but they didn't even apply to my purchase since it was a trade-in. Other than that he was good!


Not a good experience

1
Not happy on 03/21/2014

Customer Service: 1.0

I started with one sales agent which seemed somewhat helpful but couldn't make it to an appointment so I met with another sales person whom he recommended but was not helpful at all. Seemed he was in a hurry to leave work. Didn't give me information on the car I was interested in, told me he would get back with me and never did. Also didn't get a follow up call from the first Sales person I had spoken to. Not happy!


Very happy experience.

4.3
Mike on 06/27/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Enjoyed interacting with Mike the internet sales manager. He was very helpful and had a great attitude in wanting to help me with my purchase. I told him what I was looking for in the way of financing and he made it happen. in fact after the sales was finalized the dealership called me in two days later because there was a problem with the first credit union that was financing my truck. They in turn found another credit union that saved me 3% on my financing. They went above and beyond my expectations.


Ed Dena Personally Found the Car I wanted

4.3
KathyL on 04/16/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I started out looking for a Kia Optima or a Hyundai Sonanta. I had two very bad experiences at the Visalia dealerships. The Kia dealership would not even allow me to test drive the car unless I would committ to buy. I looked online to see what other vehicles were compairable to the cars I was looking for and found the VW cc. Although Ed Dena's did not have this car in stock, Ed Dena personally found a VWcc for me in my pricerange within a few days. I was in and out of the dealership within an hour and drove away with me new car. Totally hassel free !!


I did have to drive a bit out of my way to get to Dinuba...

5
Shane benway on 01/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did have to drive a bit out of my way to get to Dinuba from Fresno. But Ed denas made it so worth the drive. I got my GMC Sierra fully loaded even some extras thrown in and I paid $3000 less than the dealership in Fresno. I never felt pressure from my salesman and they really worked with me on my trade and gave me a great price for it. Completely satisfied customer. I'll go back next time too. Customer for life


great dealership

5
danny on 03/11/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everything went very quickly. Was treated very well.


$39,685

Mileage: 5

Color: Blue

Transmission: Automatic

Body Style: SUV

City: Dinuba, CA

Engine Type: 4-Cylinder Turbo

$87,690

Mileage: 5

Color: Red

Transmission: Automatic

Body Style: Pickup

City: Dinuba, CA

Engine Type: 8-Cylinder Turbo

$50,203

Mileage: 9

Color: White

Transmission: Automatic

Body Style: Other

City: Dinuba, CA

Engine Type: 8 Cyl

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