Economy Honda Superstore

new car purchase

Very pleased with my purchase of 2016 Civic. Salesman was great and very helpful. I would recommend Economy Honda to anyone looking to buy a new or used vehicle.

2017 Honda Accord EX-L

The salesman was courteous and professional. He was very knowledgeable about the car and features. The finance person was also very knowledgeable and courteous. There was no pressure to buy, all the options were presented and we were allowed to make our choices and decisions together without someone constantly standing over us. The entire process was very pleasant and the sales department is excellent.

Used to be a good Dealership to work with.. new mgmt..No, NO

Have switched to Bait and Switch under new management.. in the Sales Management Areas especially... will never purchase another Vehicle of any kind and/or recommend any person to purchase there either. And.. I was a repeat buyer for years... no more... I am forgetting how to get to Hwy 153 in the future... You guys Suck!! Adios,..... Gerald T. Wall

Repeat purchase Customers- do not waste your time!

Some Customers feel that if they purchase several Autos at the same Dealership it will help them at Economy if they go back or refer a potential Customer to Economy Honda in Chattanooga... not now.. they are under new management and there are much better services and Deals at other Dealerships now... so you might want to re-think that trip to HWY 153 and move in another direction. Apparently they have now made enough monies on current repeats and are suffering deaf and blind symptoms or just plain ole 'selective memory'. Make Honda Great Again ... Go elsewhere...

New truck

We had a great truck buying experience. Stacy helped us to get the Ridgeline we wanted. Everything was ready for us when arrived at the dealership.

New truck

The salesman,Stacy VanPelt was great! We stated the buying process on the phone. When we arrived at the dealership everything was ready for us. It was a really great buying experience.

Very Good

Jake, is a very good service advisor who is knowledge and is approachable to ask questions about service performed or anything else about work that your car may need.

Overall experience

We had a great buying experience while at Economy Honda earlier this week.Everyone was professional and helpful.My one complaint was the time it took from when we made a decision on which car we wanted until we drove off the lot. That process took almost 2 hours.

Honda odyssey touring

Great rate on loan and no hassles. Awesomeness. A refreshing experience. I love the odyssey vans but the new ones knock your socks off. When I first walked in I thought, man they seem busy. But if I had Service as great as these guys I'd be busy too. The van is for my wife, but when I get ready to trade in my jetta, I'm coming back to economy honda!

Pilot Buyer from Harrison

Bought Pilot on 11/17/16. Started the process online and completed at dealership. Smooth and no hassles. Have purchased 6 cars from Economy in past 36 years.

Pilot Buyer from Harrison

Bought 2016 Pilot on 11/17/16. Started the process online and completed at dealership in person. Smooth process. Very friendly and knowledgeable staff. Have purchased 6 vehicles from Economy over the past 36 years.

Recall Notice Visit

I came in in response to a recall notice. Super friendly staff, top to bottom. Service completed far faster than I had anticipated. Good feelings all around.

no title

Good customer service; office a ride home if customers don't want to wait. Offer wifi, phone chargers, and UBS plug for charging. Offer internet service scheduling. Good customer service; office a ride home if customers don't want to wait. Offer wifi, phone chargers, and UBS plug for charging.

Poor organization

I set up an appointment and drove 30 minutes to look at one specific used vehicle at 1pm. Showed up and after standing around for 10 or so minutes was informed the truck was 15 minutes away getting paint work done for who knows how long. I had made this trip with my wife and 3 kids. I was told sorry. They would let me know when it gets done. Two days later I did get a text from a salesperson trying to be helpful. I was done with this place all ready. Would not matter if they had the absolute perfect truck. They had also posted the vehicle on the website when it was still in Nashville. Not even in town! That should have been a stronger forewarning of how they operate. I know they sold the vehicle quickly regardless and it is very obvious they don't really care. A manager never spoke with me. Dealerships need to value their clients time much better. I don't know who specifically made the error in making the appointment or who sent it off when the appointment had been made. Or why they posted it online when it wasn't even in the same zip code. This kind of behavior will loose business even if it takes a while to see the effects.

Preowned Honda Accord

We purchased a pre-owned Accord September 22, 2016. We had a great experience. I really was not sure about the car. The salesman assured us it was a great car. Well our mechanic gave it a clean check. He even put it through the diagnostic check. I love it and we got a great deal. I would recommend going to Economy Honda and working with Ben Porter! Thanks so much Ben!! I love my Honda! It is a blessing!

Positive Buying Experience

I purchased a used vehicle from Economy Honda. The salesman was very knowledgeable and personable. We got a reasonable trade in value on our vehicle and a very good price on the vehicle we purchased. The trade in and financing part went smoothly also. We were very satisfied with our experience at Economy Honda.

Positive buying experience

I purchased a vehicle from Economy Honda and was very satisfied with the experience. I was given a fair value on my trade in and purchased a vehicle at a very good purchase price. The salesman was very knowledgeable and personable and the financing part went smoothly.

Great Experience!

Everyone was very friendly and helpful. We were very satisfied with the deal we got on our Accord. We would not hesitate to recommend Economy Honda to our friends and family.

Great staff

Very professional staff and easy transaction. Car is great. They have the Carfax report online. So it was easy to decide.

2017 honda accord

very good buying experience everybody was very helpful

Great experience

Went in for service and mentioned to agent I was thinking about buying new car. He made a call and the salesman came to get me in service area. He showed me what I wanted to see without trying to sell me something I did not want!! Had a new car before evening was over!

Car delivery is very important

Great customer service but they won't deliver cars even when you buy in bulk.

Great Customer Service

Great customer service. Used coupons to help with the pricing of service.

Great Job Ecomony Honda!

Not only do I still love my CR-V (that I purchased at Economy Honda) after two years, the service department always provides a great experience when I come in for routine maintenance ... always friendly, always fast, always accurate!

Honda's Super Service

Always kind and efficient service. Their staff always are friendly. I was disappointed they did not wash my car however when I pointed this out they were more than happy to take care of it.

Excellent Experience

Harold Blackstock is an awesome, professional salesman. An attribute to Economy Honda for sure.He knows his job and approaches it with a caring and business like manner. He is not pushy. It has been my pleasure through the years to work with Larry Fultz and John Carlisle. These "buddies" redefine the definition of a car salesman. I am the proud owner of a 2017 Accord Sport with all the bells and whistles. John Carlisle did a fabulous job of "dressing" this one up. Everywhere I go, somebody wants to see it.

Wonderful Service--Total Package Dealership!

Recently just purchased a new Civic...the service was wonderful! Stacy VanPelt was the salesman I worked with and he was AWESOME!!! Very knowledgeable, not pushy, super helpful, patient, and worked with me on a great price/package! Definitely the salesman you want to ask for!!! I also need to mention the wonderful finance manager, James Nix, who gave me some great information and kept the car buying process fun! Also the accessory department manager, John Carlisle, who went over the all the products with me and made sure vehicle protection options, not cosmetic options, were the items I chose first. It felt like I was working with people who really cared. The service department is also wonderful, my fiance' has taken his 2004 Honda there for every service since it was purchased. They know him by name, are very thorough, super helpful, and fast! It is where my 2016 Civic will also go for all services. Everyone was so friendly and helpful...I can say that Economy Honda Superstore is the total car buying/service total package. They exceeded my expectations and made my first new car buying experience in 10 years a great, easy, and stress free...plus my new car is AWESOME!!!! THANK YOU ALL!!!!!

Awesome--Total Package Dealership

Recently just purchased a new Civic...the service was wonderful! Stacy VanPelt was the salesman I worked with and he was AWESOME!!! Very knowledgeable, not pushy, super helpful, patient, and worked with me on a great price/package! Definitely the salesman you want to ask for!!! I also need to mention the wonderful finance manager, James Nix, who gave me some great information and kept the car buying process fun! Also the accessory department manager, John Carlisle, who went over the all the products with me and made sure vehicle protection options, not cosmetic options, were the items I chose first. It felt like I was working with people who really cared. The service department is also wonderful, my fiance' has taken his 2004 Honda there for every service since it was purchased. They know him by name, are very thorough, super helpful, and fast! It is where my 2016 Civic will also go for all services. Everyone was so friendly and helpful...I can say that Economy Honda Superstore is the total car buying/service total package. They exceeded my expectations and made my first new car buying experience in 10 years a great, easy, and stress free...plus my new car is AWESOME!!!! THANK YOU ALL!!!!!

Economy Honda Chattanooga

I hate buying cars but this experience was as good as I have ever had. We got what we wanted in a painless non-pressured process. Our salesman sold us on the car but did not try to sell us. We highly recommend Economy Honda

EXCELLENT CAR BUYING EXPERIENCE!!!!

SUPER EASY EXPERIENCE..HAD PAPERWORK READY WHEN I GOT THERE AND WAS THERE PROB 30 MIN FOR THE WHOLE PROCESS...CHRIS HAYDEN WAS A WONDERFUL SALESMAN

Excellent service!

It is a pleasure to have my CRV serviced at Economy Honda. The staff is courteous, friendly and take the time to explain what is involved in the service they provide for my car as well as answer any questions I may have. They also took the extra step of washing my car! (Which needed it since I had just returned from a road trip.)

Excellent car buying experience!!

Lindsey is honest and really cares about her customers! We love our brand new 2016 Honda Civic. We highly recommend Economy Honda! And Nacho made all the paperwork easy and was our best friend by the time we left! You guys rock! Chris & Trina Willingham

Service

The service consultant was very personable and understood my issue and took care of it.

The worst experience ever

Ever since this dealership sold out to Sonic it has went downhill fast. From terrible low ball trade in appraisers to a "don't care" sales and finance attitudes, I can't think of a worse place to shop for a car, new or used. This dealership is a symbol of why car salesman are looked at as the lowest of the low. We loved the 2012 Accord we purchased from here new in 2012 (before Sonic), but after getting ridiculous low amounts on trade offered for the Accord ($2,500.00 less than trade in value) and on my 2014 Dodge Ram on 9/6/16 ($2,000.00 less than average trade in) I purchased my wife a new 2016 Toyota Avalon (traded-in the Accord) and walked away laughing from the joke of a deal on a used Toyota Tacoma for the Dodge. I honestly don;t see how this dump stays in business. I wouldn't recommend this place to my worst enemy. But, unfortunately, there are people stupid enough to think this place is giving them a deal. I know a negative review like this doesn't even reach the public. but I would love it to at least get to Economy Honda.

Sales price change

I was in the process of signing papers and picking up the car and they said there was a problem. They could not sell me the car at the agreed to price. The car they had quoted would be $3,800 more. I informed them they had quoted two prices as we negotiated a little. So they misquoted twice. I told them that was not my problem. So I left the dealership. This would have been the second Honda I had purchased at this dealership. Not to worry, I purchased a new Honda at another dealership two days later for the same price. Pitiful, bait and switch.

kadamachroneatyahoo.com

Very happy with the experience and service. Jeff and John both were a huge help for me and my husband. They helped us find a car in the price range we were looking for.

Awesome Place to Buy a Car!

The dealership was great ! Jared is a great sales person and made our buying experience awesome ! We will be back to the dealership the next time we need a car!

Purchase of 2016 Honda Civic

No pressure, informative and helpful sales associate (Jeff Dumas) who worked with me several times over several months. Great car and interest rate.

Superb experience!

My experience at economy honda was superb. The documentation process, Sales team and delivery team were very helpful and quick response was received everytime i had a query. Overall a good experience to buy a honda from here. I recommend anyone who is looking for a best price quote and service to visit the store.

Very helpful

I have gave Economy Honda a 5 star Experience! Lindsey Thomas made it a wonderful experience, and was very helpful with our purchase. Thank you Lindsey

Lindsey is awesome!

My husband surprised me with a trip to Economy Honda where we were lucky enough to meet Lindsey. Not only did she find exactly what I was looking for, she was very personable and welcoming to me and my family, includingmy bored little toddler. She was very quick to answer any question I had and made the process so very easy for us. Every time I tell someone about my new car I make sure they know we couldn't have done it without Lindsey!! We will, without a doubt, be making future purchases through Lindsey! She leaves every customer with a big smile across their face!!

GREAT VISIT

OUR VISIT WAS VERY PLEASANT AS KYLE OUR SALESMAN DID A GREAT JOB ON EDUCATING US ON THE VECHILE WE PURCHASED. TOLD US AFTER WE BOUGHT THE CAR THAT IF WE HAD ANY QUESTIONS FEEL FREE TO CALL HIM ANYTIME.

Economy Honda

Went in for car's first oil change. Tires were rotated and they even washed my car. Car was taken in immediately. The service department was extremely polite and wemt out of their way to make my wait comfortable.

Best Honda dealer in the Southeast

purchased my second new Honda from Economy Honda Superstore recently. I was attracted to this dealer because they post discounted prices on their website. When you request a buyers order they email it to you immediately. They don't install accessories unles you want them. All that's left to do is go pick up your car, hassle free.Did I mention that I live south of Atlanta. I gladly drive to Chattanooga to trade here in this honest & friendly atmosphere.

Best Honda dealer in the Southeast

purchased my second new Honda from Economy Honda Superstore recently. I was attracted to this dealer because they post discounted prices on their website. When you request a buyers order they email it to you immediately. They don't install accessories unles you want them. All that's left to do is go pick up your car, hassle free.Did I mention that I live south of Atlanta. I gladly drive to Chattanooga to trade here in this honest & friendly atmosphere.

Great Experience

I had initially leased my Honda CRV and Lindsey was so helpful when I decided to purchase my lease. I enjoyed working with Lindsey and I would highly recommend her, if you are interested in a Honda.

Very satisfied

Service was timely and efficient. Breakroom/lounge/waiting room was very nice. Price was reasonable. Would take my car to them anytime!

happy

This was one of the easiest new vehicle purchases I've ever been part of. Great sales and staff. Will most definitely be back in the future.

Great Place to Buy a Honda

My experience was all positive from the moment I walked thru the door until I drove away in my new Ridgeline. From what I could see, they have an excellent selection of Honda's and everyone I met was extremely pleasant and informative. My salesperson, Chas, was extremely organized, polite and organized thru the entire purchase.

Great Place to Buy a Honda

My experience was all positive from the moment I walked thru the door until I drove away in my new Ridgeline. From what I could see, they have an excellent selection of Honda's and everyone I met was extremely pleasant and informative. My salesperson, Chas, was extremely organized, polite and organized thru the entire purchase.

Economy honda service

Good service.Only a little over an hour for oil change and tire rotate and balance. They washed it also.

Great car buying experience.

Our car buying experience at Economy Honda could not have been better. We went in knowing exactly what we wanted, and we got exactly that. Lindsey Thomas was helpful, honest and personable.

Wonderful, memorable experience!!

After having two terrible experiences about two years ago with a different dealership in Chattanooga, I was literally terrified of the car buying thing, but my husband and I were at a point where we were fed up with our older two vehicles! We stopped on a whim and couldn't be happier! Lindsey was so personable and made a potentially awful experience one we'll never forget! Our first brand new car and hopefully another...and another! We would drive far out of our way to purchase another vehicle from Lindsey if we had to!!

Excellent customer service on every level

Trea went above and beyond to help us find the car that we were looking for, which ended up being a 2016 Accord Sport, and a great value. Bill and Mary worked overtime to get us to the payment we needed. Everyone was super nice and helpful from the time we walked thru the door. This was the 6th purchase from Economy and we'll definitely be back.

Purchased 2 HRV's

I have been shopping for a couple of months trying to find a great deal on 2 HRV's from a reliable dealership. I live in Atlanta and got a price over the phone from Economy. When I told the local dealers in Atlanta about the price I had negotiated they told me that Economy would try to upsell me once I got there and if I didn't agree to some of the add-ons I would not get the price I had negotiated. Boy were they wrong. My wife and I drove to Chattanooga, drove the cars and purchased them within 2 hours we were on our way back home. Will definitely purchase my next vehicle from this dealership.

Wonderful experience with Economy Honda

I have been shopping for a couple of months trying to find a great deal on 2 HRV's from a reliable dealership. I live in Atlanta and got a price over the phone from Economy. When I told the local dealers in Atlanta about the price I had negotiated they told me that Economy would try to upsell me once I got there and if I didn't agree to some of the add-ons I would not get the price I had negotiated. Boy were they wrong. My wife and I drove to Chattanooga, drove the cars and purchased them within 2 hours we were on our way back home. Will definitely purchase my next vehicle from this dealership.

Overall Great Experience

I purchased a 2016 Civic ex. I dealt with Jeff Hunneke and Sal Grecko. Both men were outstanding. They provided all the information i requested, and allowed me the time and space to make my decisions. There was no pressure, and it went smoothly.

Service

Great Service as usual ... the only place I go for service.

Lindsey Thomas is awesome!

Lindsey Thomas was fabulous to work with as we bought our van. She was recommended to us by my sister and brother in law, whom she had also helped. We live in Knoxville, and she communicated with us many times before we made the trip to Chattanooga. This made our day so much easier, and we really appreciated her attention to detail as she explained the buying process and the car itself to us. We are so grateful, and recommend her and Economy Honda to everyone. Thanks Lindsey!!

Great Customer Service & Loved their Team

Austin was great from the beginning! I told him exactly what I was looking for in a new Honda and he showed me several options with different features plus the ability to add any additional features. Their buying process was quick and the salesmen and financial guys weren't pushy when it came to "add-ons" or "extras" that I wasn't interested in.

Perfect Service

I have nothing but great things to say about my experience at Economy Honda. I came to the dealer to get a general idea of what I was looking for (trading in an ugly old Volvo-- I didn't have high hopes). After discussing my options with Stacy, he got me in a new civic for less that I was expecting to pay for a used car. The process is easy and lacks the stereotypical pressure of other dealers. Stacy is a genuinely nice guy that knows his stuff.

The most wonderful experience. 4th car purchased.

This is my 4th car purchased from Economy Honda. And each purchase experience was better than the last. I will definitely be back and will recommend Economy to all my friends and family.

Pleased customer

My husband and wanted a minivan for our family. This Honda dealership had everything we were looking for and more. We had friendly service from knowledgeable employees, got a fair price, and got a Honda Odyssey with just the features we were looking for. We will shop here again!

Smooth transaction..... Thank YOU Stacy VanPelt

HE took extra time even tho he was very busy to help me set up phone and show me the extra's. Thank YOU, Stacy

Economy Honda

Everyone is very courteous and friendly My service was quick and easy I was very disappointed to find out they had not looked at my air filter it is very dirty and with a review of my services it had never been changed . I was hoping the service department was keeping up with everything under the hood of my car but I ended up going and buying an air filter myself and installing it . They seem to recommend a lot of service but when you have a feel the air cleaner it was overlooked .

Good and easy to deal with

You know what the deal is When you first go in. Good prices and their is no hassle.Sal is interest in you even after you purchase your car and goes out of his way to help and instruct you on how to use Accessories in the care.

Great experience

Friendly knowledgeable salesman, ease of purchase, great prices.Overall great buying experience. Purchased and out of the drive in less than 4 hours.Just great.

Honda

Awesome service with great customer satisfaction. I will definitely recommend to a friend

Second car purchase in four months

We purchased a new Civic in March for our youngest son whose former car was totaled. His career requires a lot of travel and you can't beat the fuel economy of the Civic. Our oldest son recently purchased a new Accord as a first time buyer. Harold Blackstock, our sales representative, took great care to make their car buying experience easy and you can't beat their prices.

Pleasure to work with

My sales guy Trea was wonderful. He helped me find exactly what I wanted and I was in and out. Easiest car purchase I've ever had. Thanks so much guys!

A pleasure to work with

My sales guy Trea was wonderful. He helped me find exactly what I wanted and I was in and out. Easiest car purchase I've ever had. Thanks so much guys!

A Hot Day to Buy a Car

It was nearing 100 degrees when we reached the dealership to look at a vehicle we found online. We were immediately greeted by the sales staff and escorted to the person we were told to ask for when we called the dealership. The salesman, Mike C. was very cordial and helped us find the vehicle we were interested in. We decided to buy it and even though he had other customers in the showroom he did not neglect us and provided excellent assistance on the road test and in preparing the paperwork. Jason was very friendly and professional in processing the paperwork detailing everything throughly. The vehicle was everything it was advertised to be and we love it! Everyone at the dealership was friendly and helpful in every way to make this one of the best buying experiences I have had at a dealership. I would highly recommend their services and products to anyone.

A Hot Day to Buy a Car

It was nearing 100 degrees when we reached the dealership to look at a vehicle we found on Cars.com. We were immediately greeted by the sales staff and escorted to the person we were told to ask for when we called the dealership. The salesman, Mike C. was very cordial and helped us fine the vehicle we were interested in. We decided to buy it and even though he had other customers in the showroom he did not neglect us and provided excellent assistance in processing the paperwork. The vehicle was everything it was advertised to be and we love it! Everyone at the dealership was friendly and helpful in every way to make this one of the best buying experiences I have had at a dealership. I would highly recommend their services and products to anyone.

Economy Honda, Chattanooga, tn

excellent service considering the heavy volume of customers needing service at the unannounced time I showed up for an oil change!!

Best Service in East TN

This was our second purchase from Jared at Economy Honda. They always provide the best service.

Repairs Made Easy

Love Economy....there's a rental car company down the street, or driver to take you to work, etc.The Ridgeline is running great again after brakes were replaced; the service writer, Jake, took care of everything.

nice transaction, helpful sales guy

My wife and I recently purchased a new 2016 Accord at Economy. We were pleased with the approach of our salesman (Hank Coyle); he answered our questions with a friendly, no-hype, no-pressure approach and then helped us thru the purchase process. We would certainly recommend him to others who are in the market for a new vehicle.

Great Place to Purchase a Vehicle

I just bought a new 2016 Honda CR-V, and I can honestly say it was the best car buying experience I have ever had.

Best car buying experience I've had

I don't swap cars very often, but I can honestly say that this was the most painless car buying experience I've ever had. Great sales strategy. Great salesman. Great dealership. Very impressed. And I'm not very trusting of your typical car salesmen or dealerships.

Great service

Great service with friendly and dedicated employees.

Service for my CRV

I was at the dealership to have my 2013 CRV serviced. The service advisor let me know that I was due for other work that needed to be done. I agreed to have most of the work done and he said it would be one hour and fifteen minutes. It was exactly that amount of time when he told me the car was ready.

Great service

I had a great experience. The service guy was great and answered all my question. Two thumps up.

Excellent, fast and courteous service. As usual.

Two recalls have been completed with a minimum wait. Same with all the services done at Economy.

Greeted immediately upon arrival

Oil change service went as expected and included free car wash. I like this dealer!

Wonderful experience!

I had a wonderful experience at Economy Honda. Josh Bethune was very helpful and great to work with in helping me buy my new Honda Pilot.

Fast service and friendly people

I had a nail in one of my tires. I was told that the tire was not patch able by Chris Holly. He ordered the tire for me and had my car fixed very quickly. The Parts and service personnel we great and treated me with the greatest customer service. The warranty covered this at no cost to me.

The Absolute Best Place to buy a Honda

We bought a new 2016 Pilot EX-L on 7-2-16, Stacy Van Pelt was our salesman. He did a wonderful job explaining everything to us, in a timely fashion. I would definitely refer him to my family and friends that need a car or truck. Thank you Stacy for your help. The Thomas's

Awesome Exprience!

This was an awesome experience, I bought a brand new car, and Economy Honda is a wonderful dealership. These people were very friendly and honest! I would recommend anyone to this place! This dealership is #1 in my book,, and they deserve 100 gold medals!!!!!!! Thank You Lindsey and Kenneth for your awesome customer service you guys are the best!!!!

Service

Chris was great. He got me in and out in no time. Everyone was nice and service was quick and efficient. Always a pleasure to have my car serviced at Economy Honda by professionals.

Great buying experience

Everything went very smooth. Have no complaints at all. Everyone was friendly and courteous. twenty five word minimum...really? I'm not a writer just a car buyer.

Good place to buy a new car.

This is the second vehicle I've bought here. Each time they've been great and there's no BS. The salesman seem to know the vehicles, the features, how they work, etc. and are helpful.

Economy Honda

Quite possibly the best buying experience I've ever had.

Painless

This was our second car from Economy Honda and it was as painless this time as it was four years ago. Jared was professional, extremely informative and enjoyable. This car was for my son's graduation gift. I told Jared I will back when I am ready for my new car. Jared thanks again.

Great service

Great service delivered on time and at expected cost

Great sales experience!

Love my new Hond CRV. First new car in 25 years!!! Very helpful salesman, finance department, overall a great experience in the car buying process; highly recommend Economy Honda Superstore!

Great all round dealership !

Always the very best service, Beautiful , friendly staff. The only dealership I actually enjoy visiting !

Great, quick service

No problems. Nice waiting area Experience was fine but would like some type of written schedule of upcoming service requirements

Love my new Honda!

Got a good deal on a red 2016 Honda Accord Touring Coupe V6. All the bells and whistles. Also got more then I expected on my trade in. They stayed late to accommodate our schedule and it was a no pressure sale, just the way I like it.

Great Job!

I would like to say thank you to Stacy at Economy Honda in Chattanooga! Thanks to him I am a happy first time car buyer! Great experience, fast, and great customer service!

Excellent

Outstanding job by Stacy VanPelt. Got the run around at several dealerships and he got the deal done in no time. I highly recommend this dealership and ask for Stacy. He will treat you right!

Honda Accord Service

Very Pleasant, work done wellExplained what doing, and gave other considerations

Love my Honda Accord!

Great service for first time tire rotation and oil change

Purchase of a new Honda Civic

This was our first use of Autotrader and everyone who we worked with from the dealership provided superior service. Buying a car can be stressful, however, this purchase went very well. There were no surprises and the salesman was the best we had ever had. The 2.5 hour trip to the dealership and 2.5 hours from were well worth the time. We've already recommended this dealership and our salesman to friends and family.

Great Price and Service

No surprises. Quote was exactly what I received over the phone. Great price and great service. Heather, Lindsey, Hank and Nacho were all great to deal with on the purchase.

Go See Kyle!!

A great big shout out to Kyle Cheatham from Economy Honda. He made the buying process quick, simple and pain free. I drove over 2 hours to purchase a new 2016 Civic for my daughter and Kyle handled everything over the phone and had me in and out of the dealership in less than an hour. Everything was exactly like he told me over the phone and he is very professional and dependable. GO SEE KYLE!! Michael Bawgus also did a great job having all my paperwork ready for me to sign and had me in and out of the business office in twenty minutes.

Honda Purchase. Great Price and Service

Price was exactly what was quoted over the phone. Great price and service. Heather, Lindsey, Hank, and Nacho were all great to work with on the purchase.

Nice experience

I was recently at Economy Honda for 30,000 mile maintenance on my 2015 CRV. I was told it would take 1.5 hours. They got me in and out, as promised. The waiting area was nice. And they washed my car!!

Good service

Great as usual but somewhat expensive for routine maintenance.

Typical Great and Trustworthy Service

On 13June16 my daughters vehicle had the tire issue light on. I had her take it to Economy Honda to let them look at problem. Our service rep was Retchie Lopez. He was very helpful. In fact, we left vehicle with him and when we returned he informed us that the only issue was an over inflated tire. We were charged NOTHING for the service. I know of other dealerships that would find a way to charge some sort of fee or charge you for an unrequired service. Again, Economy Honda is the only dealership where I have had this type of service.

Great Service

I took my car to Economy Honda for service. Dan Baird the manager in the service center made sure I was satisfied with my service. I had previously taken my Honda CRV 2-3 times before with the problem not being resolved. Mr Baird assisted me on this last visit. He evaluated the issue and immediately knew there truly was a problem. He explained to me this was a warranty issue and he would make sure the problem would be corrected. My front driver's seat was moving when I stopped at traffic light on occasion. The part had to be ordered and I also was on the recall list for an air bag issue. Mr. Baird assisted me in obtaining a rental car so I could have transportation while waiting for part to come in and car repaired. I was actually upset when I met Mr. Baird due to I had taken the car in on several occasions without the problem being resolved. Mr. Baird had a very calm mannerism and assured me I would be taken care of and he was true to his word. Thanks for having such an understanding manager in place who actually listens to the customer. This was my first time meeting Dan Baird but if I have a problem and it is not resolved I will be returning to see him because he gets the job done.

Great service

Thanks you guys always take good care of me as well as my wife and 3 daughters.

Great Buying Experience

I drove from Nashville to purchase from Economy. I found the price on line and tried to get the deal from a few dealers in Nashville and they couldn't or wouldn't come close to the price I was able to get from Economy and I didn't have to haggle with Economy! I communicated with Lindsay and Brittany over email, called them to understand the price and was even skeptical thinking there would be a bait and switch. To my pleasant surprise all was good. Everyone was professional, up front, and I was in and out of there without a hiccup. I highly recommend Economy Honda and will absolutely by my next car from them.

excellent

we had roof rack and rails installed, they had the job complete and ready to pick up at the exact time that they said it would be ready.

Sal!!!

Sal was a great salesman. We love our new van and he was very attentive and helpful. He was great! We would buy another Honda.

Fabulous experience

Great dealership with very good staff. They were all professional and helpful.

Great service

I was looking for a new car and had narrowed my choice to two. I retuned to the lots of the two cars and drove them again . The salesman helped us to make our final decision. We were leaving the next day on vacation. They stayed after hours to complete our purchase and help us with the financing. The salesman remained do show us how to use the technology. We are extremely pleased with our purchase.

Enjoyable buying expierience

I work midnight shift and hadn't been asleep long when my wife called and said she heard about your Memorial Day Sale for Honda Accords on US101. So I got up and called my friend who recently purchased a Honda from Michael Chiaravallo. She had nothing but positive things to say and said I should call him. She had his cell number so I called him around 7 A.M. In hindsight that might have been to early but he answered and said he would meet me right away. He was as good as she promised and I left several hours later with a new Accord. This wasn't my first experience with Economy Honda but definitely my best. Thanks Michael!

Enjoyable buying expierience

I work midnight shift and hadn't been asleep long when my wife called and said she heard about your Memorial Day Sale for Honda Accords on US101. So I got up and called my friend who recently purchased a Honda from Michael Chiaravallo. She had nothing but positive things to say and said I should call him. She had his cell number so I called him around 7 A.M. In hindsight that might have been to early but he answered and said he would meet me right away. He was as good as she promised and I left several hours later with a new Accord. This wasn't my first experience with Economy Honda but definitely my best. Thanks Michael!

A day of shopping at economy Honda

Went to buy a used car but bought new because prices were so good on all new vehicles. Ended up picking the new civic great looks and good ride. My salesman Austin was patient and made sure I left with the vehicle and payment I wanted.

Worst experience

I have had lots of problems with them I will never ever buy a car from them again. My family or I have never had this much problem with any dealership they have defiantly went down hill from what they used to be. I do not recommend Economy Honda Superstore to anyone that doesn't want to be put in a bad situation.

Honda Accord Sport cannot be beat!

I recently came to the end of my 2013 Accord Sport lease. I loved that car! It took me a few tries to choose the right color but Trey was patient. The 2016 model has so many changes and looks awesome so it didn't take me long to love this one, too!! LED lights, leather trimmed seats, and THE WHEELS! We had an excellent experience again at Economy Honda - it's our family's 10th lease.

Great Service

The service person did an execelant job of helping me with decisions about getting the propper service for my Pilot. I will definately request his assistance in the future.

Great experience

It was great and Don is a very knowledgeable salesman

New accord purchase

By far the lowest Honda prices around. Other dealerships act like your hurting them when you ask them to beat economy's prices on new Hondas. Used inventory seems normal compared to other dealerships, but their business strategy is to have high sales of new cars, and they do it well. Our deal took two days to close, we did not agree with their offer on our 2007 Yukon. They called back next morning wanting to make a deal and I told them to call us back with best offer, and they got much closer to where we wanted to be. Only thing I didn't like was the 0.9% interest advertised has strings attached, our credit surpassed the required score but they require 1000$ down which was not mentioned until we were working the final deal out, they wanted to give us 2.??% and we told them we would just wait and do our own financing from credit union for 1.9% interest, and to close the deal right then they ended up giving us around 1.6%. Wife has been happy with accord since once we got use to the cvt transmission.

First (but not last) New Car Purchase!

My husband and I purchased our first car on Saturday from Economy Honda. We walked in and almost instantly began our search with Waymond. He was very knowledgeable about what they had to offer and took us straight to a car that he felt suited us best. I had already done much research before actually going to the lot, being an Accountant I felt it necessary. We left with an even better deal than we had expected! The first car he showed us was exactly what we were looking for. He made our experience all the more enjoyable. To top it off, we handled all of the financials with Mike, whom was equally enjoyable. His wonderful personality, experience and knowledge made the paperwork part more fun than I'd imagined. Honda has an exceptional team working for them! We never once felt like we were being pressured into anything. We will be purchasing a truck for my husband soon and will return to Honda with no questions asked!

2015 Honda CR-V Purchase

Finally made a purchase after looking for months. It was a good experience and I am happy with my decision.

SERVICE DEPARTMENT

I have written several reviews complimenting various employees of Economy Honda. As I have stated in previous reviews, the reason my family continue to purchase vehicles from Economy Honda is mainly due to Service Department. Every Service Tech that I have ever dealt with has been great. They tell you what type of service you may need and don't try to sell you something you don't need. If you request an oil change only, that's what you get. My service tech was Steve Howard. He was very helpful and competent. I would not hesitate to send any family member to him for vehicle service. Thank you Steve.

Great service

Easily explained problems with my car and options available with cost

Delightful

Probably the best new car buying experience I have had out of about 20. Austin Reed works with me in a very professional manner

Best service around town!

I know I'm well taken care of when my vehicle is in honda's hands.

15,000 mile check-up

Making an appointment online to have my car serviced was so easy & quick. Personnel met me as soon as I drove up. The wait was minimal for the services I had done. Good job!!

Great service

Austin was a nice guy. Patient. Found exactly what we asked for.

As always friendly smiles and greetings !

Miss the muffins that were offered while waiting on service in the old Express Bldg couple yrs ago. Been coming here since 2009.Still don't understand why customers can get free coffee while those who don't drink coffee cannot receive a free coke of their choice instead. This needs to be addressed.Was greeted with smiles and given up to date info on services needed and that have already been taken care of in the past. Great service by all here.Kids area too big and takes up all additional seats needed by other customers.Put a wall up to block off some of that area for us who have no children and would like to have a comfort seat and next to the wall with the tv in our ears !

2016 Honda CRV

bought a new Honda CRV April 28, 2016. Excellent service from Hank Coyle and the team at Economy Honda in Chattanooga.

Geat Service

I did not call Economy Honda after placing a request online, they called me! I went down and the vehicle looked better than it did online. Bottom line, I bought it!!!! The salesman was great. only one suggestion, your buying process, it should not take 3 hours to purchase a vehicle. Hosea Pierce

Services We can trust !!!!!

We are always treated like VIP's and we know we can trust the services .

Economy Honda Cars

I've been a customer of Economy Honda for a number of years, through several Civic wagons, an Odyssey, and now a Pilot. The service experience is always wonderful. My car is taken in at the appointed time, length of time for service is always what they tell me to expect, and I'm always given a full run-down of what needs to be repaired and what the cost will be before they complete the service. I won't go anywhere else when I need service and nowhere else when I'm looking for a new car!

Rambhai

I visited Honda super store,Chattanooga Store is really good with very good inventories .i purchased car from there.Sale service was good

Great service

Service tech found the issue quickly and repaired my Pilot in about 90 minutes. Saved our trip

Car repairs

The staff was kind kept me informed as to what they needed to repair

Debbie Cook 2013 Honda Civic

Prompt, professional, courteous service. I trust Economy Honda for maintenance and service needs on my 2013 Civic. Thank you

Great service

Great place to get your car serviced with competitive prices

good store.

good experience. clean store. nice and friendly employees.

Great Service!

Great, friendly group of people work at Honda. Great service.

Great service

I have been to several other dealerships and service businesses. Economy Honda does a great job. You are greeted by a service rep and explain your issues. Chris did a great explaining the repairs needed. You have a point of contact which makes the process easy. Shuttle service is an added convenience. No issues with any repairs. Great job. Definitely will consider our next car at economy.

Wonderful staff

My past experience with car buying was not the best until I bought a new car from Economy Honda in Chattanooga, Tn. Everyone from the salesman to the finance manager were super easy going and knowledgeable and most of all not pushy in my decision to buy. I would recommend this dealer to any friend or family or even strangers. Superb dealership!! Thanks for all the help

CRV GIRL

I was very pleased with my purchase of a 2016 Honda CRV. I was undecided whether I wanted I CRV or Civic. Harold B. made sure he knew what I was looking for in a new car and showed me several CRV's and Civic's. I narrowed it down to a special CRV and cool civic and Harold was patient as I test drove both. I then decided on the CRV and the deal I was given was fair. Harold is the best car salesman,.

Best new car experience

Up front dealer with fair prices and excellent service. They make the new car buying experience enjoyable. All of the staff I worked with was knowledgeable & friendly.

Excellent Customer Serice!

The oil change was quick and efficient. The employee took me to a waiting room and came and got me when the work was done. I will be back.

They treat you like family, great service

They were very kind and made me feel welcomed when I brought my car in for service. They went above and beyond to emake sure I was ok and comfortable. I would recommend this dealer to anyone.

Don't Go To Another Dealer

This was the third Honda Pilot we've bought from Economy Honda. All my life I always felt out of place in a car dealership, like I was there to just give them my money and take whatever they had to offer. Not with Economy. They treat you like family and everyone you'll come in contact with treats you like a brother or sister. They aren't pushy, let you know what's going on at each step of the process, and make you feel like you're the most important person in their life while you're there. We have always received excellent products and service at this dealership. Chattanooga has always been a trip for us as we started out living in Blue Ridge, GA and now live in Columbus, GA. Drive as far as you must to do business with this dealership. It'll be worth your time.

Great service

Went in for an oil change on a 2013 civic and ended up trading for 2013 certified accord. Have found a few noise issues with the accord but I have an appointment to get repairs.

Best Honda Dealer in TN

Did my due diligence online. Got the best price on a new CRV from Heather (internet sales) and decided to drive to Chattanooga from Nashville. I was amazed - this dealer has huge amounts of vehicle on the lot - there were 14 Honda CRV SE trim that day!!!This is larger number than ALL of the CRV's that 2 of the Nashville dealers had on the lot together! I was very lucky to be assisted with my purchase by Mr. Jeffrey Hunneke. He possesses a calm inviting demeanor and unlimited patience. Dealing with him was absolute pleasure, especially comparing him to sales people at Crest Honda (sister store to this dealership) and other Honda dealers in Nashville. There were no "sales tactics", pressure, lies and aggravating remarks such as: "you want us to pay you to drive our vehicle", which I received in writing by a sales person at Darrell Honda in Nashville. I was in an out of the dealership in less than 3 hours driving the exact vehicle I wanted for the exact amount I wanted to pay. I am still not believing how pleasant the whole experience was. Finally, If you live in a driveable radius from Chattanooga and you want to buy a Honda - Economy Honda is your place and Jeffrey Hunneke is your man. I would recommend them highly to all my friends and coworkers.

2016 Honda Odyssey purchase

Our salesman Harold Blackstock was very helpful in helping us find the exact Honda we wanted...This is our first Honda purchase and we love it.

Great Buying Experience

I bought a 2016 Honda Civic last week. I went in on Friday to test drive and came back the next morning to buy. I was a little nervous being a female going by myself and not being taken seriously because of experiences at precious dealerships. Kyle met me up front and was patient from the start. He listened to all my questions, concerns, and even some changes I made last minute. If you want a new car you know nothing about or have questions, I recommend that you see him. He is really knowledgable about all of the car functions and will take the time to explain every one of them to you. The actual buying process takes a little while as always but there are TV's, a sitting area, drinks and snacks. Overall, my buying experience was great from my salesman to accessories to finance.

excellent car buying experience

Very low pressure from our salesman Michael Choate, I would definitely go back!from top to bottom a great experience I never thought it could be so easy!

Great Experience

I bought a 2016 Honda Civic last week. I went in on Friday to test drive and came back the next morning to buy. I was a little nervous being a female going by myself and not being taken seriously because of experiences at precious dealerships. Kyle met me up front and was patient from the start. He listened to all my questions, concerns, and even some changes I made last minute. If you want a new car you know nothing about or have questions, I would see him. He is really knowledgable about all of the car functions and will take the time to explain every one of them to you. The actual buying process takes a little while as always but there are TV's, a sitting area, drinks and snacks. Overall, my buying experience was great from my salesman to accessories to finance.

Great Service

Great people and great service. Very competitive pricing.

Friendly and professional buying experience

The salesman who worked with my wife and I was Austin Reed. He was very professional. He began by finding out what type of vehicle we were interested in and which options we required. He then showed us the new Honda Pilots available, and explained the options on them. The color we wanted was not available. Austin explained more cars would be in the following week. When they arrived, he showed us just what we were looking for. It was a pleasant buying experience, and we love the new Elite. I highly recommend both the vehicle, and the salesman. Dan Carroll

2016 Honda Civic Purchase 3/10/2016

I am completely satisfied with the service and attention to detail that I experienced at Economy Honda. This was my 3rd purchase at Economy and they have all been very satisfying to me. David Haynes did a very good job of introducing me to the 2016 Civic. Nocho did a very good job of taking care of me. Now lets get the paperwork to all that need it to get registered and titled. Thank you all. You can be proud of a place that does excellent work.. William M. Betts.

Stacey Vanpelt was the best sales person

Stacey was great !! We bought two vehicles we came in about 2 hours before close and the finance guy stayed the detail team stayed .Stacey was on top of his game never was he pushy like most sale people lol he stayed and program everything on both vehicles and explained everything from bumper to bumper on both cars .I will defiantly purchase my next car at economy Honda from Stacey Vanpelt .he went above and beyond his job !!!!

Go somewhere else for skilled Pilot technicians!

Had our 2016 Pilot EX in for 3 attempts to repair. Engine had died 2 times while in gear, in traffic, and failed to start on 4 occasions over a 2-month period (starter would engage, but engine wouldn't fire). Also went into "limp mode" at one point when my wife was driving it near Economy (that's how we got involved with them even though the car was purchased at Honda of Cleveland). Retchie Lopez and Chris Holley were our contacts during these unsuccessful attempts to make our Pilot run reliably. Chris told us "Honda was not giving them much help". Finally, after 3 trips to Economy, with them telling us "it's fixed" each time, the car wouldn't start AGAIN! At that point, we had it towed to Honda of Cleveland where their tech removed the engine cover and found that the fuel injection harness was loosely connected, and that it could be easily knocked loose whenever the engine cover was put back in place!

Great experience

Great experience! A dealership that was professional and promoted a positive atmosphere. I would highly recommend them to anyone, you should not leave there disappointed.

Great deal

Waymond was great to work with and we completed the deal in 45 minutes. My only regret is I forgot to ring the bell. I checked with every dealer within 100 miles and Economy had the best deal and service.

Awesome job....

Stacey was awesome from start to finish. He went above and beyond. This was the first big car purchase I have ever made and he made it seem easy. He explained how everything worked and made it to where I would understand.

great buying experience, no hassle sales

checked with several dealers and Economy Honda had the best price. Michael was the sales person and he was very helpful and straight forward, no pressure and no hassle. Great experience overall..

Great services

I am very pleased with my purchase and the customer service when I take my car in for services.

Excellent Experience!

From the beginning of the process of purchasing my new Honda, Lindsey Thomas was very helpful. She went above and beyond to help me find the perfect car! She provided great communication. It was the best experience I have ever had at a dealership!

Excellent service

Fast and dependable service. Friendly and knowledgeable staff

Excellent

I had an excellent buying experience at the superstore. I was given a fair deal on my trade in Chevy Cruze and the price was what it was online. I was in a bit of a rush and they did try to hurry the whole transaction along which was very appreciated and helpful.

Buying my Accord!

Harold, my salesman was great, all the way from greeting to delivery of car. Best car buying experience EVER!

Odyssey

Eric Robinson & the Economy team makes me want to buy a vehicle every wknd! Eric sold my family our school bus & vacation vehicle all in one! I have had the privilege since to tell all my friends to call Eric & Economy!

Don is the best!

This is the 4th car my family has purchased from Don. He makes car buying easy and fun. I wouldn't go to anyone else.

We love economy honda!

This is the 4th car we have bought from Don! He is the best!

Buyer Beware

Buyer Beware! We purchased a 2010 Mini Cooper with about 44,000 miles in Mid-October. From Economy Honda a Sonic Dealer in Chattanooga, TN. We were presented a clean Car-fax and a clean check list. We were under the impression the car was in good working order. We were wrong. We discovered an oil leak and a check engine light about a month after purchasing the car. I sent the following letter to the Manager. After several days with no reply I sent the letter to Sonic Automotive directly. 11/26/15 To whom it concern, My name is Mark XXXXX and I recently purchased a 2010 Mini-Cooper from Economy Honda. Overall I was pleased with the experience. I am not, however, as pleased with the condition of the car I purchased, or the fact that I did not receive my teacher discount. I was told it only applied to new cars, but you website clearly stated differently. Generally I have a good eye for cars, especially having spent 12 years in the car business and purchasing more than 15 vehicles from various locations and individuals. Unfortunately, something was apparently missed this time. Before coming to the dealership I chose the car I wanted, examined the Carfax, arranged financing, and valued my trade. I did all this to facilitate a quick in and out. It still took over 6 hours. That is by far the longest it has ever taken me to buy a car. Even with that I was satisfied with my purchase. The problem started a few days later. My wife said she noticed a burning smell coming from the engine area and then noticed a puff of smoke coming from under the hood. I went out and also noticed a faint burning smell (in spite of the rain). I thought this was most likely an engine cleaning chemical burning off the engine from the reconditioning process and the puff of smoke was simply water from the road hitting the exhaust. I told her to watch it and let me know if it continued. It rained for a few days and continued to puff smoke every once and a while. About a week later I drove the car to the store and noticed the smoke and the smell. I thought it smelled like exhaust. When I got home I checked the spot where she parks and noticed several small spots of oil. I am a stickler about oil changes and maintaining the cars and in fact the main reason I purchased this car was because the CarFax had the oil changes listed. I decided I would take the car in on my next day off (Wednesday, 11/26). My sister was in town and needed to buy a car. I told her to check out your store because I had to go down there anyway and you seemed like good people. I had every confidence that your dealership would inspect the car and if it was a pre-existing condition such as an oil leak, you would take care of it. I assumed the car was inspected before sale. There was no mention of oil leak on the condition report, so either it was missed or omitted. When we arrived, Trea took the car to service while we looked at cars. We chose a car and purchased the car for my sister. At the end of the process, Trea told me it was in fact an oil leak from the oil pan, and they would pay for the parts if I would pay the labor. I declined as it didnt seem right since I assumed I was purchasing a car that had been inspected and that a Sonic dealership is not in the habit of selling cars with oil leaks. Still confident Economy Honda will make it right I told my sister to go ahead and purchase the car. We did. Singed the papers - bought a warranty, and after 7 hours were ready to leave. Well not yet The sunroof on the car was broken! Trea did promise it would be taken care of, but said it had to be done next week. My sister leaves on Sunday to go back to New York where she goes to school and was planning to leave her car in Atlanta until she returns for Christmas break. We asked if we could bring it back then but he said that would be too long. So now someone will have to drive four hours to drop her in Atlanta so you can fix a faulty sunroof that should have been caught during reconditioning

Buyer Beware !!!

Buyer Beware!We purchased a 2010 Mini Cooper with about 44,000 miles in Mid-October. From Economy Honda a Sonic Dealer in Chattanooga, TN. We were presented a clean Car-fax and a clean check list. We were under the impression the car was in good working order. We were wrong. We discovered an oil leak and a check engine light about a month after purchasing the car. I sent the following letter to the Manager. After several days with no reply I sent the letter to Sonic Automotive directly.11/26/15To whom it concern,My name is Mark Lutgen and I recently purchased a 2010 Mini-Cooper from Economy Honda. Overall I was pleased with the experience. I am not, however, as pleased with the condition of the car I purchased, or the fact that I did not receive my teacher discount. I was told it only applied to new cars, but you website clearly stated differently. Generally I have a good eye for cars, especially having spent 12 years in the car business and purchasing more than 15 vehicles from various locations and individuals. Unfortunately, something was apparently missed this time.Before coming to the dealership I chose the car I wanted, examined the Carfax, arranged financing, and valued my trade. I did all this to facilitate a quick in and out. It still took over 6 hours. That is by far the longest it has ever taken me to buy a car. Even with that I was satisfied with my purchase.The problem started a few days later. My wife said she noticed a burning smell coming from the engine area and then noticed a puff of smoke coming from under the hood. I went out and also noticed a faint burning smell (in spite of the rain). I thought this was most likely an engine cleaning chemical burning off the engine from the reconditioning process and the puff of smoke was simply water from the road hitting the exhaust. I told her to watch it and let me know if it continued.It rained for a few days and continued to puff smoke every once and a while. About a week later I drove the car to the store and noticed the smoke and the smell. I thought it smelled like exhaust. When I got home I checked the spot where she parks and noticed several small spots of oil. I am a stickler about oil changes and maintaining the cars and in fact the main reason I purchased this car was because the CarFax had the oil changes listed. I decided I would take the car in on my next day off (Wednesday, 11/26).My sister was in town and needed to buy a car. I told her to check out your store because I had to go down there anyway and you seemed like good people. I had every confidence that your dealership would inspect the car and if it was a pre-existing condition such as an oil leak, you would take care of it. I assumed the car was inspected before sale. There was no mention of oil leak on the condition report, so either it was missed or omitted. When we arrived, Trea took the car to service while we looked at cars. We chose a car and purchased the car for my sister. At the end of the process, Trea told me it was in fact an oil leak from the oil pan, and they would pay for the parts if I would pay the labor. I declined as it didnt seem right since I assumed I was purchasing a car that had been inspected and that a Sonic dealership is not in the habit of selling cars with oil leaks. Still confident Economy Honda will make it right I told my sister to go ahead and purchase the car. We did. Singed the papers - bought a warranty, and after 7 hours were ready to leave. Well not yet The sunroof on the car was broken!Trea did promise it would be taken care of, but said it had to be done next week. My sister leaves on Sunday to go back to New York where she goes to school and was planning to leave her car in Atlanta until she returns for Christmas break. We asked if we could bring it back then but he said that would be too long. So now someone will have to drive four hours to drop her in Atlanta so you can fix a faulty sunroof that should have been caught during reconditioning.Generally I purchase cars from the Watsons dealerships because I know they stand behind their cars. I assumed you did too. I am the car guy. I advise my friends and family on what type of car and where to buy. I think there is a problem with your reconditioning process. I know in the two cars I purchased, things have been missed. I do understand I bought my car as is with no warranty and I have no problem with that. However, I could never imagine that a dealership as large as yours would sell a car with an obvious oil leak. The only question now is how can we deal with these problems.We finally received a call and were told by Shannon Harris the General Manager that it most likely happened after we purchased the car because his guys check the cars out and they get paid to fix anything that needs to be repaired, and thats how the techs make their money. I do know that when I traded my 2007 Jetta they told me everything that was wrong with it, and that is was in such bad shape it was only worth 2000. They eventually gave me 3000. Whats interesting is I saw it listed that night on their website listed for sale for $6000.00. How could they have reconditioned such a bad car in such about an hour? Shannon did offer to split the 700 repair cost with me. Funny thing is they couldnt do the repair they had to take it to a specialty shop Makes me wonder if they really checked this car out or if they knew about it and decided to sell it anyway. We were also told the check engine light was related to the oil leak, and the light was off when we picked it up. Of Course it reappeared a day or so later. I took it to a local Mini shop to get to the bottom of the check engine light and was told it had a bad fuel pump, and to take it to a Mini dealer, which I did. This is what they presented me: Copy did not show up. Thats $2800 plus $700 for$ 3500.00 in just over 3 months. This shows 2 more oil leaks. Thats a total of 3 if you include the one previously repaired. Seriously, how can a tech miss 3 oil leaks. How can a car develop 3 oil leaks in 3 months? The technician at Mini told me it was highly unlikely that the car would throw all these codes in such a short period of time, never mind develop 3 oil leaks at the same time. I spoke with the Economy Hondas Manager Shannon again and voiced my concerns and tried to trade this car in on a new car. They Valued the Mini at $8000.00 a car they just sold to me for just under $13000.00, and told me welcome to owning a Mini or BMW for that matter. I simply replied well I sure didnt expect it right off the lot. Now in fairness I bought the car. I failed to have it checked out, and I didnt purchase their $3800.00 warranty. This is my mistake. It is my mistake for assuming that I was buying from a reputable dealer. My mistake for assuming a clean Car-Fax and clean vehicle inspection meant something. I just hope this helps someone else. You have to ask how long was the check engine light on? Was the car even inspected? Do they care about the quality of car they are selling their customer? The answer is hard to prove, but feel free to draw your own conclusions and make your own decision to buy from any Sonic Automotive dealer.

Great first time buying experience

Thank you to Jared for making my first car buying experience painless and simple. You made me feel completely comfortable and I appreciate you making sure I was all set up before driving off the lot. Great customer service!

Awesome experienxe

I was very pleased with economy Honda! They got me in the car I wanted for the right amount. Jared Haas was an incredible salesman who went above and beyond to make sure I was satisfied and even took the time to show me how everything worked before driving off in my new car. Thanks again for the wonderful service!

Very good service

great service as always. Very curtious and helpful. Explained each fact about the service.

Great car buying experience

Great experience Very helpful & no pressure. This is my first Honda!

Best experience ever!!!!!

I am, by nature, a skeptic and cynic when it comes to buying anything. These people are the absolute best in the business. I was expecting high pressure, gimmicks, and lots of hoopla. Instead, I was greeted warmly, treated respectfully, and could not have been more happy. If you are someone who is afraid of a large volume dealership, please give these guys a chance to earn your business. We purchased a 2016 accord and saved $4,000.00 from the local dealership here....

Best car buying experience I've ever had!

When it recently came time to purchase a car I knew exactly where to go! My fiance had recently purchased a 2013 CR-V from Economy Honda and I had tagged along with her. We were both very impressed with both the dealership and, in particular, Don Scoggins. Don takes a very low-key approach and never once did either of us feel pressured. He was honest and up-front about every point in the process. We appreciated his openness and knowledge about the Honda product. I had researched the inventory on-line and found both her CR-V and the 2014 Honda Pilot that I purchased. Economy has one of the most extensive inventories of any dealership we looked at. The Honda Pre-Owned Certified program is definitely one of the most extensive of its kind. Mike Bawgus and Jason Beasley in the Finance Department were both great to deal with. Again, no pressure, very knowledgeable and just plain nice guys! Don't anticipate having to replace either of these cars for a long while, but when the time comes we'll be going back to Economy Honda and Don Scoggins!

Great dealer, fantastic salesperson!

My fiance recently purchased a car from Don Scoggins at Economy Honda and was extremely impressed with the process. So, naturally, when it came time for me to purchase a car, as well, I was more than happy to go see Don. I was not disappointed! If you want to give your business to a fine Christian man who understands the needs of the buyer, Don should be your choice, too! The dealership has a fantastic inventory and their service team appears to be just as reliable as their sales team. I'll be dealing with this combination for years to come.

Great dealer, Great cars