Eastside Auto Sales - Portland

An absolute Diamond in the Rough

I was sceptical about buying a car off of 82nd due to the horror stories. I am super glad I looked past the reviews, and gave it a shot. My contact was Rick. He is absolutely amazing! He answered a million and one questions I kept hammering at him, and kept me in the loop throughout the entire process. I found a Wrangler that seemed too good to be true, and was waiting for the other shoe to drop. My credit process had a little hic-up that Rick took the time to find another way and hit it out of the park with the % rate. I showed up for my test drive, and he was already heading my way calling my name. We gave this vehicle a good driving and look over. This Wrangler was in immaculate condition all the way around. RIck made this process enjoyable, and simple. He literally did all the work for me. He was not only professional, but also extremley personable at the same time. I would definately recommend RIck, should you be looking for the perfect vehicle at a great price. Thanks! One very Super Happy Customer

Not who they appear to be.

A long story made short; I shopped for a car at this dealership and I found one that I was interested in buying. The salesman was friendly and seemed accommodating. I did some research on this vehicle and contacted this dealership a second time. When I started to ask some questions that my research had raised, everything about this relationship changed. I did not attempt to be confrontational, but my honest questions about this car brought about an angry and verbally abusive response from this manager. I will never have dealings with them. I believe them to be dishonest.

Used van sale

Bought a used van at this dealer. They replaced all the tires and radiator no charge. Lots of inventory and knowledgeable staff. Open late and on the weekends. I would recommend them for sure.

rude people

I went in to get a car I was going to trade mine in the owner was very rude rolling his eyes like I didn't have the money to pay for it. The car I was looking at had broken parts they wouldn't fix I will never go back.

Great Service

I put money down on a a PT Cruiser and came back the next day. My boyfriend was giving me the money until my check ckeared...He showed up drunk was obnoxious and wouldn't give me the money for that car. So I ended up with a Suburu. Normally I know that Suburu are better cars but the PT had less miles was newer and was a signature series more bells and whistles and I really wanted it. But ended up with the Suburu.. I paid the balance the following day and drove it around. Originally Darrell had been helping me. T he next day I went back. I had already paid for the car and they could of told me to kick rocks but they switched the cars and all I had to do was pay for the DMV paperwork. It was Darrell s daily off and Rick was super fast and helpful and I love my PT CRUISER and my dog loves it. They couldn't have been more helpful or nicer about it and I have to say if the car breaks down it will be more affordable for me to fix and I won't blame my boyfriend for it :) I spent the whole week searching for an affordable decent used car and the cars on this lot had less miles, we're clean and the staff wasn't pushy was helpful and put up with us. A CAR is one of our more important purchases so people are difficult and the staff dealt with every thing well. Darrell and Rick were great. The secretary was great all very helpful so I'm not sure about some of these bad reviews but I can say that the lemon law doesn't apply to used cars and used cars are gonna need work.I also know that if the owner let hadn't approved the switch their would be nothing I could do about it. There is also no 3 day cooling period for cars so the fact that they switched cars no questions asked without any hassel says a lot about their business ethics to me. THANKS . I will recommend them and suggest that you do check out their cars they are reasonably priced and they are helpful.

Great buying experience, no pressure

Great buying experience, no pressure very willing to deal Beau was very friend and helpful sales person I got a very good truck

Bad cars.

Trying to sell cars that have too much wrong with the vehicle. Did not tell us in advance. Then when we asked to look at other cars he said they all have the same thing wrong. Will never go back

Communication needs to be improved

Inquired about a vehicle. Received no response for one week. Decided to email them via their company email address and received a response a few days later. Their claim was that the Cars.com emails were not getting through to them. Could be. In any event, it cost them a sale. Did find something elsewhere.

inquired about a truck through email

I tried to make an inquiry about a truck and I never received a response. I inquired about two different vehicles and didn't not receive didn't response from either. Thank you, Mrs. Laidlaw

Great Customer service.

I was very pleased with my service at Eastside Auto Sales. They were very helpful and put me in a vehicle that had very low miles. It also was one owner and the price was very acceptable for the year and make. There may be a few things that need to be addressed, but I feel that those can be taken care of over time and I can make the adjustments in my own time. The salesmen were not pushy and try to force a sale on me for something I didn't feel that I could afford. That was appreciated very much.

Helpful staff but get a PPI!

The staff I met with while looking for a car were always helpful and responsive. We went in for a test drive and they treated us really well, with respect and were low pressure. However the car itself was leaking fluid badly and obviously had not been prepped properly. Like all used car sales, it will be up to the customer to do a PPI and find everything wrong with the car on your own. Ultimately we would have purchased from them if the price was right.