Earnhardt Toyota

Buying Experience

Excellent experience, Chris Beverly very patient and wanted us to make sure we found the right vehicle.Joe Masiello was very knowledgeable, and excellent offering advice when buying the vehicle.Evan Aldrich was very efficient and very pleasant making the process easy.Thank you all.

Fleet Dept. - John Engan

It was a pleasure working with John Engan, I did not get the run around like I got at other dealers here in Arizona. Thank you Earnhardt Toyota

Buying experience

We were greeted in a pleasant manner. We test drove several cars and asked a lot of questions. All employees were very knowledgeable and helpful. A great experience!

Good experience with Michael Burrell and Brad Johnson

We stopped in the Earnhardt Toyota dealership just to look at the new models of Rav4s. Was met by Michael Burrell. We told him we were just looking during this visit. He showed us the cars--we were still "Just looking"". We saw one that fit the description of what we like. Then Brad. Brought the car. Down from the garage and. Encourage me to drive the car. Told him. "Just looking"---Ok,, I drove it!! Loved the car!! We. Negotiated and came to a money figure we could live with. Both gentalmen were very, very nice and are very good salesman. Would recommend them to our friends and relative. Thank you. Michael!!!

Purchased new vehicle

Purchased a new 2016 Toyota S- love it, is a beautiful carSales and finance were great- thanks to all to help me buy this-

Fast and efficient

Troy and Chris were very helpful, we quickly got to a sale price and got the vehicle I wanted with the options I wanted. Straight forward process thanks for your help.

Excellent Customer Service!

We went to the dealership and told them what we wanted and what we could afford and they made it work! Very pleasant people to work with...

"No Bull" is really the truth

Very good experience buying a car at this Toyota dealership. Found a car online and completed the deal the same way. The pick up of the car took only about 30 minutes and no pressure to buy add ons

Fantastic service, great customer service

Oliver was very informative and made our experience easy to purchase a new car ,We are delighted with our new purchase. Thank you again Mark and Renee Shalvay

Corolla Le Plus through Costco Buying Service

I drove to this dealership from Fountain Hills. Dealership is very professional. I used the Costco Auto buying service and would highly recommend it. The Costco buying service gets you a set price so there isnt any negotiation. Mark Davenport was very helpful without being pushy. Just like with anything; make sure you do your homework. IE trade in, and add on's. You do not have take of these options if you do not want them. What I really liked about this dealership, was that it was very fair and when I did not want something they did not push back. Of all the things that I liked about this dealership, this was the best thing. Mark Davenport was excellent as well as the Finance person Tom Leeper. Tom went over all the documents and for the first time in a very long time I understood exactly what I was getting. Earnhardt Toyota (Mark and Tom) kept saying if something isnt right let us try to fix it. I sincerely believe they mean this at Earnhardt Toyota. I had purchased another vehicle from another dealership 4 months ago and this experience was like night and day compared that one. It is worth the drive to go to this dealership. This dealership made this major purchase far less stressful. Mark and Tom make a very good team.

Chevy truck

I bought a used 2015 chevy truck. Good deal , low miles , fair price. Jack our sale was the best . Jack is a very nice guy. This is the third truck we have bought from Toyota. We are happy.

Friendly and very professional

All the people involved with the purchase of my new vehicle were all very knowledgeable and friendly. They were very helpful in getting everything done in a timely manner and explaining and showing, how all things worked on the car and pairing up my phone to the car, along with my contacts. I've always had a good experience at Earnhardt Toyota and had all my questions answered.

Purchased a new Tacoma

The service was quick, professional and made the whole process smooth. I would recommend this dealership and the two gentlemen that we dealt with. Toyota is a solid brand.

A truly amazing experience.

It was a truly an exceptional experience. The staff was fun, and helpful, courteous, and committed to finding exactly what I needed - a new Camry!

FIRST CLASS EXPERIENCE

I have been buying cars for four decades. This was the first time I thoroughly enjoyed the experience from the beginning to end. Everyone I encountered was honest, kind, courteous and professional. This is the same dealership where my mother purchased her last car. She had the same type of experience and recommended Earnhardt to me. Even though she's moved out of the area she makes the drive and has her car serviced at Earnhardt. This tells me that exceptional service is the standard at Earnhardt. Not to mention a smoking' great deal!

1st brand new truck

every step of the process was great made us feel real comfortable. people were great helped us get to the end result we were looking for a brand new Toyota Tundra!!!

My review

3rd car from this dealer. Great friendly service and above all a great deal was made. Hats off to all the people that served us they were so great.

Fabulous and pain free!!

Easy and fast. No drama or games!!!I feel like our salesman really listened to us and found us the right car to meet our needs! Jake Back was awesome!!!

answer

It was a good experience dealing with Patrick and the others we were in contact with at your dealership. Even fun at times. We would definitely return to this dealership!!

Great Experience!

Ron treated us well and extremely fair in the purchase of our new Corrolla. We would definitely recommend Earnhart Toyota and our salesman, Ron Wall. We were also through the buying/trade process in record time!

A Pleasant surprise.

After some difficult run ins with other dealers I had the pleasure of meeting with Earnhardt Toyota through the Costco auto purchase program. The experience was unbelievable and incredible. Moreover, it was an enjoyable experience. I would recommend Earnhardt Toyota to everyone especially friends and family. Herb Rivera and Evan Aldrich were very knowledgeable and pleasant to work with. I plan to do all my business with them in the future.

Great customer Service

Owning a Toyota speaks for itself, paired with the quality of customer service I received at Earnhardt Toyota I would give more than 5 stars if I could! I will never buy another vehicle anywhere else!

It was very nice

It was a nice experience. I would do business though the VIP Program again, it was a nice way to buy a vehicle. The dealership was very helpful with what I wanted. Buying a Vehicle without leaving home was awesome.

4runner

Mike was a pleasure to work with. Very professional, timely, knowledgeable and thorough. I will be recommending him to all my friends looking for a new toyota

Exacelent

Very nice people. It was fast. Didn't have to wait for the car to be ready. I didn't have to wait outside, we were pretty much just driving a car while shopping. I was there to go see Christopher, but is a manger now, so I had another guy help me who was very patient...

My review

Excellent salesmanship. I bought a Highlander and enjoy driving it. All of the displays are a bit overwhelming for this old man but, Mike Thibodeau has been more than helpful each I come in with questions. Mike knows his products. We looked at a 4 Runner and he answered all of our questions and pointed out many other points that we hadn't thought to ask.We had been at other dealers, not Toyota, and their customer service personnel, couldn't answer many of our questions without checking first . Toyota seems to train their people better. Don Boles

Amazing

Everything was smooth. Best car buying experience. Would definitely recommend going here! Enjoying my new cat every day. My kids are loving the new car too.

2017 Toyota Tacoma SR5

Was a great day to buy a Tacoma. Had no problems and the staff was very helpful. I will recommend Earnhardt Toyota to everyone I talk to. Thank you again.

buying a new car

i would highly reccomand Earnhart Toyota. Nigel was SUPER to work with. He was very informative and helped us make a good decision. We would definitely go back to Nigel to purchase a new car. Chris the sales manager was great as well. He helped us choose a car that was within our budget and worked with us.

Happy customer

Happy customer.Michael Burrell was amazing! Very friendly and helpful. Definitely the best experience at a car dealership I've had. I will inform my friends and coworkers about my awesome experience!! I have Michael's card and have given out his information already. Thanks again to everyone.

Awesome

Joe the GM was $!!! Jake was so helpful too. No hassle and straight to the point. I will definitely refer people to Joe and the team.

Best NEW CAR buying experiance.

We have been looking for a new vehicle for three weeks until we decided to go to Earnhardt Toyota. We were introduced to Shawn when we arrived and what an incredible salesman he is. He turned what was somewhat of a nightmarish experience with the other dealers into one that was truly a pleasurable experience. His low pressure approach and listening to what we were looking for made us feel very comfortable. We really appreciated the way we were treated at Earnhardt's. We truly felt every employee we worked with was amazing. We walked away happy with our new car and felt as though we had also made friends. Best Regards,John, Diane, and Austin Rimsa

Purchase of camry

Salesman was very attentive and informative. Time spent to purchase was not excessive. Took the time to explain options of the new vehicle. Nice guy.

Love everyone here!

This was by far one of THE BEST experiences we've had at a car dealership. Every single person here has been absolutely amazing, including our main sale's gentleman, Joseph Akers. Thank you SO much to everyone here for such amazing customer service and makin us feel apart of the Toyota family!

John l and Eddie rock

my dad say John l best salesman ever low pressure honest ..Eddie in the add ins also great ...John made my dad day ...need a vehicle see John l and Eddie in add ins ...u will not be disappointed but stick to John for ur best buying experience

courtesy and no pressure

explained every step thoroughlyfriendly employees worked with me to get the right monthly paymentsno high pressure to purchase expensive extended warrantyno hidden surprises

Great dealership

Earnhardt Toyota is by far the best dealership in the valley. April and Brandon were very helpful and make a awesome team. I will definitely come to to this dealership

Purchase a new vehicle

The whole car buying experience was just great. From the salesman,David, to the management, we were treated with the utmost respect and got a deal we were extremely happy with. I can not say enough about the finance officer, Marty, my wife and I were extremely greatful for the attention to detail by him, he explained everything to us in a way we could completely understand. By the way this is the 4th Prius we have bought from this dealer.

Great experience

Alex was friendly and very easy to work with, took time to answer our questions. Overall it was great dealership to work with! Thank you!

Excellent customer service

Everyone was very helpful and knowledgeable. Nice group of people. Rusty was dedicated to getting me the best terms possible even though I do not have stellar credit. I do however wish my payment could have been a little lower but I was overall very happy with my experience.

New car purchase

I had hoped to get a used model Toyota in the color and trim that I wanted, but they sell so quickly. I knew going into Earnhardt the used car I wanted was no longer on the lot, because they had updated their web site. In looking for a used car I discovered that several other Toyota dealerships continued to advertise cars that they do no longer have on their lots just to get you in. However, the sales man still took me to that area just to confirm the make and trim was no longer there. There was no pressure to buy new from him. When we then looked at 2016 he was very patient and thorough in going through what features it had and didn't have, and showing me how to use them. He repeated all of that for my husband when he was able to join us. I feel confident that we got the car with the features we needed at a fair price, and it was a very pleasant experience, which we appreciatd.

New purchase

Everything was great. I appreciated the nice friendly atmosphere, as I had been to 3 dealerships prior to this one and was not even approached. The sales associate was kind and talked to me about purchasing cars for his daughters and his son. I walked away feeling like I was taken care of. Thanks

New car

I bought a new car and had a few issues I wasn't happy with. I went back a week later and the manager took care of all my concerns and made me happy that I purchased my car at Earnhardts.

Amazing CUSTOMER SERVICE

The entire dealership as a whole is GREAT! Went in today for oil change- Brandy assisted me and was a sweetheart! Friendly as ever and made sure i was in and out! I will recommend Toyota Scion (Mesa) to all my family and friends. Thank you all for everything! Because of your Awesome service i will be back

Great Experience

Sales associate and manager was great! Was very patient with us as we decided what we wanted and then was great at taking their time to find the vehicle for us while not trying to pressure us into a vehicle they had on the lot.

Awesome experience

Everyone that helped us was friendly and helpful, April and Evan and Lee went above the call of duty to help us get what we wanted

Amazing

Kyle bruglia was awesome and made the car buying experience easy and funn!!!!! I would definitely refer family and friends to him!!!! Thank you Kyle!!!

Pleasantly Surprised

Buying a vehicle in the Arizona heat is never fun but Joseph and the other staff members at Earnhardt Toyota made it a pleasant one. We were very satisfied with our experience and purchase. Thank you Joseph and Jeff!!

Workers are very friendly

They didnt give me a free mug,or a hat or free cooler drink container,the other toyota dealer they ggiving a free stuuf unlike this place no free. Im disappointed ;(

Excellent Services..

I have been to many other dealerships but the Experience at Earnhardt Toyota Scion was incredible. Staff was so patient & supportive. Everybody at the dealership was energetic. They really really believe in customer satisfaction and I mean it. I highly recommend this dealership to everybody & I will be loyal customer to them.

excellent experience!

My fiance came to Earnhardt Toyota and her purchase was smooth and quick with Jake, he was very personable and professional and made the car buying experience a happy one. Any questions or concerns were addressed honestly and promptly and before i knew it, we were on the road in her new car! Joe was who she initially contacted to discuss numbers and he was so helpful, he had all paperwork ready to be signed when she arrived. We will surely be telling friends about Earnhardt Toyota and the wonderful visit we had!

Good experience

Mike was my sales person and he was great. Management was good as well. They went above and beyond to get me the car that I wanted.

GREAT EXPERIENCE

My purchase was a fun and please able experience. My Salesperson was understanding my needs and wants and was really fun to spend time with. The negotiations were simple and the financial part was quick. I recommend Earnhardt Toyota to anyone looking for a great vehicle.

Mike made my purchase fast and easy

I knew what I wanted and they delivered. It was quick and easy. Every one there was professional and helpful. Financing went very fast. I love my new RAV4

Smooth and quick service!

Every staff was very helpful at the dealer. Everyone was always asking me if I wanted a water bottle. Special Thanks to Chris Beverly for excellent knowlege of the truck and going out of his way to look around the facility to find the exact model of the car and options that I wanted. I definitely felt the full effort that Chris put into a stress free experience.

Tom Hart was very professional

Tom did a fantastic job. Everyone was friendly and gave there best to help you understand the purchase process. I really had a great experience.

Great Experience!

I had a great experience. The salesperson took my application over the phone. This way I knew exactly what finance rate I was working with. I liked this because it meant less wasted time. I knew what I wanted, what rate I would get...no mystery. This made for an easy, smooth transaction. I would definitely recommend them to my family and friends!

Friendly and patient and helpful

Everyone was friendly, patient and gave their best to help you understand the purchase process. The place was neat and everyone kind. The experience was successful in purchasing a Toyota RAV4.

Great experience

Very friendly staff, manager was a little pushy when trying to close the deal but overall it was a good car buying experience. Would recommend again.

Great dealership to buy from.

Joseph made everything super simple.one of the best buying experience's I've had. Would definitely recommend Joseph to anyone. Eddie in the finance was very helpful in getting me a great deal.

Wonderful experience.

The truck I wanted wasn't in stock, and Earnhardt Toyota went the extra mile and ordered the exact one I wanted. Will definitely be a returning customer.

Happy customer

Phil & Brad were great to work with on our recent purchase. We are delighted with our 2011 4Runner. This was our third vehicle purchased from Earnhardt Toyota because we like the service and how we are treated. V. K. Pogue

Excellent

Couldn't be more happy with the professionalism, the knowledge, and most importantly the kindness of everyone at Earnhardt Toyota you all are the best at what you do

Buying first new car

I had an excellent experience buying my first new car. The employees were personable and helpful. The process was very smooth and only took me a few hours. I am very happy with the outcome and having my new car.

It was great working with Nigel

It was great working with Nigel, He was wonderful to work with. He was very professional and easy to work with. I would recommend anyone to him.

Very Good

Nice staff, place and excellent hospitality. I will refer this place to my friends/family. Large inventory and selection. This is my first Toyota Car.

Service

The service on my vehicle was wonderful. The interaction I had with the associates was very positive. The explanation about my car and what was being done on it was superior.

Convert to Toyota!

Initially found myself needing a car, but didn't know what I wanted and didn't have a lot of time. Checked several dealerships and was a longstanding die-hard advocate of Toyota's main competitor - as it turned out, Toyota was the most approachable, understanding, and accommodating. They helped me arrange a 2 year lease with great terms! After 2 years, I returned and received a no pressure sales pitch (Nigel Narain was terrific at outlining and showing me my options, finding the best fit for my needs/activities/lifestyle), and consistently provided great communication - quick to follow-up on questions, explaining the next step, converting online payments, etc. As a woman, walking into a dealership and interacting with the various people can be a "challenging" (to say the least) experience. Toyota did everything they could to make ME feel COMFORTABLE, IMPORTANT, and INFORMED - so very different than other dealerships I had visited. Enjoyed my experience leasing then purchasing my new Rav4. I hope the level of service continues for many years to come! I highly recommend Earnhardt Toyota on Auto Loop Ave, Nigel Narain (sales!!!!). He responds quickly to emails, texts, calls and will meet you at a time convenient for you. He worked to get me the best deal possible! Thanks to Tom Leeper (financing) for his patience, kindness, and detailed explanations.And thanks to the auto service staff for helping me to keep my Rav 4 in excellent running condition and answering all of my questions/concerns to my satisfaction. Thanks!

awesome!

will continue to buy cars from here. my family and I have bought over 5 cars from here. no need to worry about quality or price, they take great care of you

Great experience

No pressure sales, great communication. Enjoyed my experience purchasing my new car. I hope this continues since i purchased an extended warranty and will have my maintenance done there for the next 5 years.

Good experience

Salesman and finance Mgr provided a good experience. I had to come back and negotiate a better price on add ons and extended warranty. I was treated well. Would recommend the dealership.

Alex Marten and Marty are great

After having issues with my Scion iA and horrible experience at the Camelback Toyota, I was really fed up.. My ENTIRE immediate family has Toyota and scion cars.. we have had Toyota since I was a kid. We currently have a Toyota Prius, Scion IQ, Toyota Tacoma but my iA was not cutting it. I went in to Earnhardt Toyota and Alex Martens was amazing. He listened to my concerns and really worked with me to get into a lease I was confident with. I traded my iA in for an iM and am SO happy that he was able to restore my faith in the brand, as well as happy with my car. Martin in finance was also truly exceptional in explaining the benefits and features of auto butler and LoJack, so I got those too!Don't go to any other location- this one is awesome and won't let you down.PS- they have one of the better waiting areas.. it comes stocked with popcorn, hotdogs and coffee..

Great!

Lee was awesome! Very friendly and professional. Even offered us water multiple times. Got to know us as people and is a very people person and a great asset to your dealership.

Great

First, this is our third Camry dating back to 2006, and so far we've been very pleased with our experience with our Toyotas and with Earnhardt Toyota. Our salesman, Michael Erickson, did an excellent job. Friendly and efficient - that describes everyone we dealt with at Earnhardt. Another great experience.

Awesome!!!!

Cori hughes was very helpfull with my trade in and get a good deal in a new vehicle. They appreciated us as a return customer as my wife just recently bought a new car. Melsar Espinoza

4runner

We had a good experience overall with our purchase and the service department personnel. The only problem we had when we got our vehicle home we found scratches on the front.

Great

This is the second Camry my wife and I have bought from this dealership. The staff was very nice and knew their products.The price was excellent and I feel we got a quality car for our money.

2013 rav 4

Excellent customer service. Did what I wanted and did it in acceptable time. Very pleased with dealership and there employees would buy my next auto from them

great professional service dept!

john in the sevice dept. true professional,proceeded to help me with my sevice,to the utmost satisfaction,will always service my vehicle there with utter confidence,knowing that any problem i have with my 2016 forerunner,will be professionally taken care of, at a reasonable price,and tmely manner.thanks again Earnhardt toyota! my service my service rep was john abshire

Exactly what I wanted at the right price.

Got a toyota tacoma right price. Ron was in contact all the time during wait for delivery. Color features size exacting as wanted and as delivered.

Very Pleasant

I had my horn repaired and bought a new set of tires and had a front end alignment. The Service Mgr. was very nice and explained everything to me and I didn't have a very long wait. Thank you.

Purchasing a new car

Great experience. Worked all details out over the phone. The new car was ready and waiting for us when we arrived. Couldn't have been any easier.

Awesome!

Everyone we dealt with had a awesome attitude and made us feel very welcome. It was a great experience all around and would recommend this dealership for all services.

Wyn made the process easy and pleasurable.

Couldn't say more, Wyn was a terrific associate, he made the process of buying our Highlander seamless. We actually spent more time learning how to operate the electronics and options than was spent in purchasing the car.

Lack of checklist

Salesperson was great up to sale. Post sales was fair to poor. The car already had 66 miles (about 24 miles were accounted for - what were the other 30 used for?). I paid a premium for a special order and expected low mileage (such as 36). Did not expect it to be used possibly as a demo. The salesperson had assured me that the car would be stored in the garage and not available for demos as in essence it had been "sold".Salesperson could use some training on the car features especially the Technology Package. I asked him to stop making up answers that did not make sense. He did point me to a Service Advisor who was very knowledgeable - I would like to express my appreciation to Vanessa who was very helpful. There was also a man in Parts who was knowledgeable on how the Traffic App worked as the salesperson was giving me incorrect information. There were other technical matters he helped me with and I just wish I remembered his name. Prior to picking up the car and realizing there was 66 miles on the car I asked him to ensure that the car was clean. Needless to say the windows were not cleaned even though the salesperson assured me it had been detailed. Apparently there is a 3-5 day wait to clean the windows after the tint is applied (the car had been there for a week). Also, The car had a spill on the illuminated door sill and on the drivers side floor. The salesperson was unable to remove it and told me "that is how 'steel' is". Even though I attempted to show him the illuminated sill on the passenger side he was uninterested. I had to go to Home Depot where they were willing to help remove the chemical (and NOT paid any commission).When I returned with the car the Detail Man noted immediately the scum on back window and haze throughout. He did a very good job of cleaning the windows!Tires had 42 psi when 33 is recommended. The salesperson did not understand that since the car was sitting in the garage for 2 hrs that this would be a cold tire reading even though he tried to convince me that since it was hot outside that this could NOT be a cold tire reading!!The finance people failed to 'deselect my name' OR 'upload my name to the 700Credit system' to prevent the adverse credit notice letter that I received which was VERY disconcerting since I had paid off the house based on credit approval on the day I picked up the car. As a result of the above I think a checklist should be used and there be one point control to ensure matters such as these are taken care of prior to car pickup. Also to note the salesperson should know more about the product he is selling for post sales support.

Great dealership

I had a great experience working with Subash Kumar. We love our new car, which they had the only one in the state. We drove from Tucson and it was well worth the drive. Thank you guys.

Toyota Camry purchase

Purchasing my vehicle from this dealer was super easy and quick. The staff was great and kept me involved through the whole process. They gave me a great rate and my sales person was AMAZING.

absolutely great

I've been a customer at Earnhardt Toyota Scion for a long time and my last car purchase from them was in June 2016. Jake Pendic,the sale associate who worked with me that day, was very knowledgeable,professional and patient. Everyone,from the GM,salesman,finance manager and service department,were so helpful and great. They all made my car buying experience very good and "PAINLESS".Thank you.Jenny

New 4-Runner

My vehicle needs changed following the purchase of a new Highlander a year and a half ago, they did a great job helping me find a vehicle better suited to my needs.

Great car buying experience.

This is the second car we have purchased from Earnhardt Toyota and they have delivered great service every time! Mike Erickson was upfront and extremely helpful. We got the car we wanted with little hassle and great terms.

Awesome experience

So far the best dealership in AZ, they made it very easy to buy, the overall process was very smooth , finance was first, Mishu was very helpful

Earnhardt Toyota Scion is the Best

My wife and I are completely satisfied with our new car buying experience and customer care we received from Earnhardt Toyota Scion. We appreciate the whole dealership, from Joe Masiello, General Sales manager, to the sales department team and Service department team.They did everything they could to make sure we were not only happy with buying the right car with the best price in town, but also with receiving the best customer service and care from them. We wanted to thank Mr. Masiello for all the help that he and Earnhardt Toyota Scion dealership have given us when we were frustrated with the work performed by their contracted vendor after we purchased our new Highlander on Memorial day. When we were upset with our bad luck with our new car, Mr. Masiellos warm words I will make you happy was so impressive to us. These words we have heard many many times in our life, but yesterday, his words really warmed our hearts. He kindly and patiently listened to us and believed us. He also kindly and patiently laid out his plan and options to solve the problem. Without any arguments and debates, we felt that we were well respected and fairly treated. In less than 30 minutes, he kept his word to make the customer happy. We reached a deal that was 100% satisfactory. We were so happy with his generous decision, and we were very grateful to him and Earnhardt. We also appreciated the service from his Service department team. We would like thank James Vento, Parts and Service director, he handled our problem properly and professionally, he is not only a good man but also a good business man.We also would like to thank April Jacob, Internet Sales Director, and Jack Shen, eCommerce Sales Manager, they provided us the best service when we purchased our car. Especially Mr. Shen, he is a very knowledgeable and experienced sales manager, he really understands customer needs. With their help, we made a deal to buy the new Highlander car that was exactly what we needed in less than 30 minutes. Also, the deal was the best when compared to the other dealerships offers that we obtained that week.I have already shared my story about Earnhardt Toyota Scion with friends and colleagues, and they all said that they would like to buy car from Earnhardt in the future. Furthermore, they will tell this story to their friends and friends. Earnhardt is the best.My wife and I will recommend Earnhardt Toyota Scion to anyone we know wanting to buy a car and we will definitely buy from this dealership again when looking to make another purchase. Xin Ming Jiang

Absolutely Awesome Car Buying Experience!

Had an absolutely amazing car buying experience here. Told April what we wanted in a Toyota Tundra and she found one immediately the same day, secured the financing the same day and had the truck brought over to the dealership the next day. When we went in we met with April and Nigel and they took great care of us. The truck was exactly what we wanted. They gave us bluebook trade-in value for my husbands car. Nigel walked us through the features of the truck even setting up my husbands phone with the Bluetooth. Evan in finance was great and had us in and out in no time at all. No haggling over price. And they threw in a Toyota hat and first aid kit for us. We will definitely be back when it's time to trade my vehicle in. I can't say enough how professional everyone was, how eager they were to assist us, and how easy and quick they made the experience. I think the entire time spent at the dealership was two hours and that included driving the truck we chose, learning about all of the features, the contract and the finance. Easiest car purchase ever. And they have followed up with us multiple times since we purchased a vehicle 12 days ago. I have heard from Nigel two or three times and from the finance manager. Great follow-up!

Excellent experience!

We live out of state, but need a vehicle when we are in Arizona. We decided on a Toyota Avalon. And Earnhardt was the dealer for us. We bought the car online through April Jacob and Jack Shen. They could not have been nicer or more professional. They did what they said they were going to do, which is indeed rare these days. We picked the vehicle up today. They were ready for us, and the delivery was superb. These two are the epitome of excellent customer service. Highly recommend April and Jack if you are in the need of a new vehicle.

Satisfied

We"ve been Toyota customer over 16 years, and we are so happy for our 4runner. since I need a new car, we figured out right away that we want another Toyota. My salesman guy name Dominic Sabol was so helpful and accommodating...very soft spoken. He makes so easy to discuss my new car Toyota Camry SE. I loved right away my new car, the shape, interior/exterior is very cool! The price is worth it.

Amazing Sales person

Our sales person Jake Back was amazing. He did such a great job showing us all our options, giving us various pricing and helping me decide on the best color (in the shade & in the sun). He made the experience easy and we felt he was honest and upfront with the pricing & negotiations. We will go back to Jake for our future purchases.

Horrible Experience

This dealership sold a vehicle to me for double the price is worth. I thought if I put down $3000.00 this would help lower the price. Instead they pocketed the money and covered it up by forcing me to accept on the contract to pay for tint and something else. I went in on 9/23/15 and purchased a lease decided to buy out and found out I had to pay $58,000 for a vehicle that is worth $35,500

Exactly as Promised

I worked with Nigel Narain in the Internet Sales (e-Sales) and got the best service and was in and out in a short amount of time. All my Toyota's will be from Nigel and Superstition Springs Toyota !Peter Mattys

Purchase of ny new Prius

We are very happy with our new car, a Prius V, and the salesmanship of Chris Davis.He was so helpful in getting the right vehicle for us. It had to be brought in from another dealer because we wanted a color that wasn't available at Earnhart's. We were driving away with it in a day and a half after our initial visit.Also we are happy and surprised that the first 25,000 maintenance is included with the purchase.

Great experience

Unfortunately, we never found what we were looking for. When we stopped by, he was so pleasant and never pushy. Even though we never bought at this dealership, i had to take a moment to do a shout-out to Mike and his manager for doing a terrific job at working with us. Thank you!We have gone to this dealership since it opened, and i can't say enough good things about their staff. We worked with Mike. My husband was looking for a manual transmission, white, Toyota Corolla. Unfortunately, they didn't have any there, or anywhere in the valley. We wanted to stay within our budget for the bottom line. Mike communicated with us almost daily letting us know whether he'd found what we were looking for. Thanks again Mike! We'll definitely go back when we need to purchase another vehicle!

Honestly i can,t say in word,They are super nice

I Just bought a new car Toyota corolla 2015 S Plus today it was my first new car and I must say I am very happy with our purchase AND the experience. We have only ever bought used cars because we didnt want to deal with a dealership. Everyone we dealt with (Subash (Subby) KumareCommerce Sales Manager and Customer Relations Manager, Jordan Christensen I believe) were very professional, kind and in the end the car was a very fair deal. Subby) Kumar did the paperwork process and he was super nice and made what would normally be a lengthy and boring process much more enjoyable. It was also a nice touch that the guys there seemed appreciative of our business,at the end i have to thank again from Subash (Subby) KumareCommerce Sales Manager and Customer Relations Manager, Jordan Christensen, i can,t bring your appreciation in the word.Thanks

Another great experience

A friend of mine was looking for a new car for his wife. After trying to get a deal on a competitors model, we came here to Earnhardt Toyota because I got a great deal on my '15 Corolla a couple of months ago. Once again I dealt with Alex Martens and Brad Johnson, and, once again they gave us a great deal on a new '15 Camry SE. The next day my wife and I traded in her car and got a great deal on a new '15 RAV4 Limited. In the finance office my wife and I dealt with Marty G, who, we could tell had had a busy day and since it was closing time was anxious to get home. However, we eventually made small talk with Marty and before long the 3 of us were having a good time. Just as when I bought my Corolla everyone here at ET that I observed was about as friendly and courteous and professional as can be. Including my friends car I am 3-for-3 in just 2 months. Thank you ET and special thanks to Alex and Brad, and of course, Marty!

Excellent service

Visited the dealership to shop the 2015 Toyota RAV4 and met with Jack Shen. We discussed leasing and purchase options. Jack was thorough, patient, and understanding. NO HIGH PRESSURE sales tactics. Felt he had OUR interests at heart and not only the interest of Earnhardt Toyota. Pleasant experience.

Unexpected great deal.

Everybody has different experiences and mine is no different. After a frustrating and unpleasant trip at another dealer, Alex Martens, who I had met about a week earlier texted me to come in and see him, so I did. Eventually Brad Johnson joined in. When all was said and done, I ended up saving about 3 times what the other dealer offered and only had to put down about half as much, and, I also got the payments and term length I wanted. The funny thing about all this is the fact that the Corolla I purchased was the one I test drove at the other dealership earlier. (Earnhardt traded them a white one for it.) Funnier still is that the salesman at the other dealership called me the next morning to tell me about a white Corolla they had just received. My wife and I laughed, the salesman did not. Kudos to Alex and Brad for a making a great deal happen that I thought for sure would not. Alex also ended up delivering the car to us because we came to find out that he lived across the street from us. I also have to comment that while there, I managed to observe the other Earnhardt personnel and noticed them all treating the various customers in a courteous and friendly manner. Thank you, Alex, Brad and Earnhardt Toyota.

Noise, delay, and heat

I had to wait for a few hours for my service, which I expected. I brought along my laptop so I could work. Finding a place that was not insanely noisy was impossible. They had three large televisions running with competing stations, "music" (I use the term loosely) playing over that. Several staff were so lacking in any useful activity to keep them busy that they gathered in groups to chat it up (their attitude behind the backs of customers was enlightening!). I tried working at the tables outdoors, but they had the "music" blaring even louder out there. Every person I spoke with claimed that this was "better than it used to be," that they "didn't like it either," but that they were forced by the company to do it. This is supposed to be a place of business. I don't appreciate being told what to watch or listen to. The loudspeakers should not be used to keep under-utilized staff happy when they're not busy, and the noise shouldn't compete with the business. After my car was done, it was left to sit for an unacceptable time in the sun before I was notified that it was finished (I know based on how hot the interior was when I opened the doors. None of the three girls at the cashier's desk knew the e-mail address of corporate for me to write a review.

Mike Mead is Awesome!

I just bought a 2015 Tundra Limited from Mike Mead and he is awesome. I went in looking for a fight and off the starting line Mike gave me a fare price. He gave me a fare deal on my trade-in and new truck. I am an engineer and went in with all the numbers, Mike nailed them right up front. Ask for him next time you visit a Toyota. This guy is fare.

Happy Camper

Excellent sales staff, Thanks Robert Mirrer and Bruce Smith for going the extra mile in making my buying experience pleasant.. Robert L San Tan Valley AZ

Great Service

I recently had my 2007 Sienna serviced in preparation for a trip to Canada including new tires. My wife and I had a great time. The Sienna performed without any problems traveling almost 3700 miles.The Service Adviser; Chuck Halbwachs, and the service team made sure everything was working good by checking everything, doing repairs, and adjustments where needed. Thanks, Patrick Crawford

My husband and I bought our last Toyota Avalon at...

My husband and I bought our last Toyota Avalon at Earnhardt and had a good experience so when we were thinking of getting a new Avalon, of course, we thought of Earnhardt. Coincidentally, Jeff Paul called us about possibly trading in our 2008. Since Earnhardt is in Phoenix and we live in Tucson, we did all of the dealing over the phone and internet. We were quoted a price and the people at Earnhardt stuck to it to the letter. They made it as convenient as they could and we really appreciate that they stayed with their quote. No one in Tucson could beat their deal so we, once again, went to Phoenix, finalized the paperwork and left feeling satisfied with the experience. I have already recommended them to a couple of our friends. Thanks Jeff!! You were awesome.

We had the pleasure of working with Jeff Paul a few...

We had the pleasure of working with Jeff Paul a few nights ago as we test drove vehicles at Earnhardt Toyota Scion. Jeff was very accommodating and understanding of our financial situation. He stayed well after hours to make sure that we had everything that we needed and showed interest in our questions and concerns. We were able to get the car that we wanted for a great deal, with no hassle and excellent service!

My husband and I were very impressed with Nigel...

My husband and I were very impressed with Nigel Narain's professionalism and friendliness. Very accommodating and personable.We would definitely come back and work with Nigel and Earnhardt Toyota.

Dealer was very high pressure! I don't mind that to...

Dealer was very high pressure! I don't mind that to much, but when I ask a dealer for their best price I expect that the first time, not after 45 mins. of fooling around with them. They have a slogan "No Bull", as far as I am concerned that was all we got was Bull! While we where at Earnhardt's I called Big Two Toyota in Chandler and got a better price in 5 mins. from their internet manager. We lift Earnhardt's and drove to Big Two, picked the car we wanted and drove home. No fuss, no hassle, NO BULL!

Brad and Nigel took a potential disastrous situation...

Brad and Nigel took a potential disastrous situation (negative goodwill) and turned the buying experience into positive situation. I'm very happy and satisfied at the end results.

I bought this new 2014 fj cruiser from Nigel Narain...

I bought this new 2014 fj cruiser from Nigel Narain without seeing it, without a single phone call, without visiting a dealer.Purchasing a new vehicle should be this way.I highly recommend Earnhardt Toyota and Nigel. I give this dealer and Nigel a 5 stars (*****).Keep in mind that I live just across the freeway from Avondale Toyota (1 mile), but I had to drive 40 miles to Earnhardt to buy this new 2014 fj cruiser without seeing it. it's amazing.ThanksPaulAvondale, AZ

I was having a problems with my steering system on my...

I was having a problems with my steering system on my Toyota Sienna Van. I called the Earnhardt Toyota Scion in Mesa and spoke to Matthew Vlasic who discussed with me the issues I was having and set up an appointment to bring in my van. I arrived the next day to drop off my Van and Matthew was there to meet me. He was very friendly and took the time to explain what they were going to look at and told me he would contact me as soon as they had time to complete their inspection. Throughout the day I received communication from Matthew letting me know the status of my van and what repairs/service was needed. Matthew really seemed to care about resolving our issues and getting us services as quickly as possible. My husband and I were very pleased with the staff and service we received at Earnhardt Toyota Scion in Mesa. Everyone was very accommodating and helpful. I would highly recommend this dealership as well as Matthew Vlasic to all of my family and friends. I will definitely bring all of my vehicles back for all of my future service/repairs. Thank you Matthew for everything. You are GREAT!!!

The service department completes work thoroughly and in...

The service department completes work thoroughly and in an on time manner.The service adviser listens and follows through with my request.The courtesy shuttle service makes it easy and convenient to bring my cars (I have two toyotas I service at Earnhart) in when it works best for me then I am able to pick up at my convenience.

Dear Reader, We have been with this Dealership since...

Dear Reader, We have been with this Dealership since 2008. our first buy was new Toyota Camry 2009. This is our second buy (Toyota Camry 2013).SERVICE DEPARTMENT:Have found great service from service department since 2008. Mr. Chuck in service department has rendered great service with professionalism and being a good listener and understanding our needs. He has always guided us for right services to the car wherever and whenever required. This credit goes to his knowledge about the cars and being informative about what is going on in the market. He has always understood our situations (Thick and Thin) and guided us for required service to the car , at this dealership, thus saving our money. We feel we are in safe hands.MARKETING DEPARTMANT:Mr. Ron, (Chuck introduced us to this fatherly figure) helped us decide which car to go for used or new. (We have used the word MARKETING rather than SALES as we have seen there is no pushing to sell a product (Car) at this dealership, BUT rather they let you know the features of the product (Car) and help us (Customer) decide which is the best deal for us(customer)Mr. Patrick from Marketing department also helped us to get the deal done understanding our needs.Last but not least Mr. Joe Masiello (General Sales Manager) made us feel at home and closed the deal leaving us delighted. Excellent!!! Service for his quick response, understanding and cooperation. Above mentioned names with Ed and Tim Foushe(heading Earnhardt Cadillac Dealership)and all working at this dealership are asset to this company(Earnhardt Toyota Scion, at 6136 E Auto Loop Ave, Mesa, AZ 85206GREAT Customer Service from Reception to Sales to Service department to Shuttle service to popping of corn. Not to forget Clean and Neat environment.We feel like a family here at this dealership.TEAM: Great Informative, Professional, Courteous, help choose the right car, listens to customer needs, helps customer to understand and walks through the buying process if any questions asked. GREAT SERVICE. RegardsAshish A. ModiManisha A. ModiEmail: a_a_modiathotmail.com

My salesman Brad Johnson was awesome he was easy to work...

My salesman Brad Johnson was awesome he was easy to work with and listened to my needs , He is a straight up man , and will recommend him to all my family and friends.

I was in to look at the Tundra trucks. I'm in the...

I was in to look at the Tundra trucks. I'm in the market for new truck and in process of checking the new Toyota, Ford, GM and Dodge trucks. The salesman I worked with was Dieter Stranz and he was very helpful, courteous, respectful and was very knowledgeable about the Toyota Tundra trucks. He didn't pressure me like most car salesmen usually do and I really appreciated his approach and attitude. When I have made my final decision and I end up going with the Toyota Tundra truck, I will be back to see Dieter to make that deal.

I went in to see if it was possible to get a car and just...

I went in to see if it was possible to get a car and just to look and mike was very helpful,interested in finding the right car for me and friendly! Great job!

My husband and I just purchased an 2013 Fj Cruiser and he...

My husband and I just purchased an 2013 Fj Cruiser and he really changed my viewpoint that all car salespeople are shysters. Mike Y. our salesman and Troy M. the manager went out of their way to make it a smooth deal. There was never any pressure. As long as you understand that they are in business to make money, you will get a very fair deal. The dealership itself is awesome. When our car was ready for delivery it was already in the new car garage and detailed. Mike was very patient with us as we combed the car for any scratches. Mike then went over a very detailed explanation of the car and reviewed with us all the warranty and owners manuals. In the past, most car dealers couldn't wait to get you off their property with the car. Not this one. Troy the sales manager came over to make sure everything was ok and if the car was delivered as promised. Mike patiently answered all of our questions. I wouldn't hesitate to buy a Toyota from these guys again. Just remember, they need a fair profit as much as you need a good deal. They will work with you to get what you need.

I had the best experience with Oliver, he was very...

I had the best experience with Oliver, he was very professional and polite while I was searching for the car of my dreams. Ill be a forever customer at Earnhardt!

Dieter came out after I spoke with him on the phone...

Dieter came out after I spoke with him on the phone showed me what I asked for and after I pointed out what I wanted he did what he could to get me into it

I purchased 2011 Honda. Car was filthy inside, trash...

I purchased 2011 Honda. Car was filthy inside, trash under the seats, stains all over the interrior. They promissed to take care of it and never call backDlr agreed to make additional key, service dept never called backAfer cleaning the car i found out sever things with the car that I was not told about at time of purchaseTire has a side damage that it unsafe to driveWinshield has a crack backup sensors do not workbody damage to the carI made an effort to resolve the issues witht the dealer, but no one ever calls backI would NOT reccomed purchasing a used car from this dealer, dishonest, ...the tipical USED car dealer

Troy (sorry, don't remember a last name) was in my...

Troy (sorry, don't remember a last name) was in my face the whole time I was there. It was a very high-pressure experience because he tried to move the sale so fast. One minute I was test-driving a car around the block and the next thing I know, my credit is being checked and I'm being shown an invoice with a hugely marked up price including accessories that I wasn't aware of it being added on. He also rudely asked me twice if I understood how a lease works. Overall, it seemed like he was trying to pull slimy sale tactics that is just not good customer service. I ended up getting the same car at a different dealership for $4700 cheaper than what Troy had on the invoice. Not sure if any other sales people are good, but if you end up here, don't work with this guy. He doesn't deserve your business.

This is one of the best dealership I've been to by...

This is one of the best dealership I've been to by far, Nigel was very professional, knowledgeable, and honest during the entire puchasing processed which is very vital for us customers when buying a new car.

We went into the dealership prepared for...

We went into the dealership prepared for "battle". Jered came out and was not pushy, he immediately put us at ease with the process! He explain everything to us. He never once made us feel like a dollar sign. He made sure we were happy with the pricing and payments!! We left the dealership with a amazing deal on our perfect car!! We couldn't thank you enough Jered for making our buying process so painless!! We couldn't be happier with the service we received!!! Thank you again!!

On April 3, 2013 I purchased a car from the Earnhardt...

On April 3, 2013 I purchased a car from the Earnhardt Toyota Scion dealership in Mesa, AZ. I wanted to have the windows tinted and figured the most reliable option would be to have dealership do the tint. The service department was closed at the time, so the sales representative said give them a call tomorrow. I called the next morning and scheduled an appointment for April 5, 2013.I brought the car in April 5, 2013, to have the windows tinted and a few other things that needed to be fixed that were noticed during the sale. About two hours later the service consultant comes in the lounge and tells me my car is ready. As we walk outside he tells me that a button they were to replace was not in stock as originally thought and had to be ordered. When we get to the car he then tells me my windshield cracked when it was going through their car wash and the crack has spread since. He then asks me if I have windshield insurance and would I like them to contact the insurance company on my behalf. No apology, no notification when it happened, nothing until he gets me to my car with a crack in the windshield! He tells me we only drove the car 5 mph, so there's no way we did it, there had to be dents in the windshield before the car came in and the heat and car wash made it worse, call your insurance; basically I just need to deal with it. I asked to speak with a manager, the manager comes in the office with a smile on his face and says there's nothing we can do, obviously the dents were there before we received it today so it's not our responsibility. I've had my new car less than 48 hours, there was not a crack in my windshield when I brought it in.

I wanted to express my deepest thanks for taking good...

I wanted to express my deepest thanks for taking good care of my wife and I in the recent purchase of our 2013 Toyota Prius. Paul Fox & George Martinez went beyond the call of duty to make this deal happen. The team really worked to get deal done from many different anglesfrom the pricing on the new vehicle to securing rebates...essentially to just make it happen and get us into two carsthe new 2013 Toyota Prius AND a 2013 Santa Fe from Earnhardt Hyundai North Scottsdale. What an experience it has been for all of us! You have my loyalty for life and I will spread the good word throughout my network of friends and family. I hope to bring you some good referrals and soon!

I had to purchase a new vehicle as mine (2012) was...

I had to purchase a new vehicle as mine (2012) was totaled in an accident. When I explained the reason for returning 6 months after the purchase of that vehicle, everyone at the dealership really bent over backwards to help us with the 2013. I have had 3 Sienna XLE's and would only drive that vehicle.

We came in to the dealership to "look" not...

We came in to the dealership to "look" not necessarily to buy. Our interaction with Nigel Narain was fantastic. While he encouraged us to buy, he did not pressure us in any way. We felt he was completely knowledgable about the product and was excellent at explaining and answering our questions. This was undoubtedly our best experience with buying a new car. Thank You....and thank Nigel. I would highly reccomend him to my friends. Michael & Mary Radniecki

I brought my car in for routine maintenance and the...

I brought my car in for routine maintenance and the windows to be retinted. They made an appointment on a Saturday for me since I live so far away. I bought my car at this dealership over three years ago and bring my car there for every service. I have had a few service advisors and have never had any problems with any of them. They have always been courtious to me and my family. I did not get a business card from the man in the rental car division who got me a great price on renting a car for a few hours while my car was being serviced. I would recommend this dealership for sales and service. I would also purchase another vehicle from them if I needed to.

Excellent service overall. Everyone in the dealership...

Excellent service overall. Everyone in the dealership was helpful, cooperative and went above and beyond. Nigel Narain was outstanding with his assistance, follow-up, and overall caring about us, his customers. We would highly recommend this dealership, and in particular, Nigel. Cannot say enough about Nigel's good, caring service.Edward Konrad

I had a great experience at this dealership from the...

I had a great experience at this dealership from the moment I drove in. I actually was NOT attacked by salespeople before my car door was open. I was given the opportunity to look around and then was politely approached by a salesman, Adam Cytron. He listened to my needs and showed me vehicles that would fall in my price range. I didnt feel rushed or pressured. I feel he worked hard to get me the best deal possible. I am a satisfied customer.

Mr. Halbwachs has always been my service manager since I...

Mr. Halbwachs has always been my service manager since I purchased a 2007 FJ Cruiser from Earnhardt's Toyota. In every respect he has responded instantly to the immediate problem, and brought other potential problems to my attention as they arose or a potential problem in the near future that should be watched. I spend good money for quality service, and have never been disappointed with Chuck's forthright honesty as well as Earnhardt's excellent service policy. The next vehicle I purchase will be a Toyota/Scion product. Thank you for all of your employees professional attention.Barry Woody.

To start, the first courtesy driver was new and didnt...

To start, the first courtesy driver was new and didnt know where he was going. Asked if I was going East (which I was) and he drove me. When the second driver picked me up; he pretty much blamed me that the mornings driver took me home to what is HIS side of town and enforced this with "remeber who your driver is suposed to be next time". As for the tech or back yard mechanic, he stated I needed new wiper blades. I just had them changed the week before. He changed the spark plugs...except the one he said he couldn't get out. They had been changed 3-4000 miles earlier. And the new ONE he couldn't change - its on the front seat of my car - guess for me to change. Isn't that what we pay THEM for? Not sure if any of the other work was really needed now because my engine light is still on, and I didnt receive ANY of the replaced CUSTOMER PAYED for parts to verify. My brand new spark plugs are probably is the mechanics car now...except the lonley one he couldnt remove.Then to top it all off...they had the wrong address and phone number. I updated it when I dropped the truck off. Eight hours later they didnt have it updtaed. I present that to them when they handed me my receipt ... and guess what? NOT A ONE COULD FIGURE THE SYSTEM OUT TO UPDATE MY INFORMATION. WOW. Talk about unhelpful.

I never leave this dealership with out understanding what...

I never leave this dealership with out understanding what was done to my car. All my questions are answered. If my car has any problems, they are fixed. I trust this dealership completely, and when it's time, I plan on buying my next car here.

Sal, Cameron and Marty are THE BEST!! They went out of...

Sal, Cameron and Marty are THE BEST!! They went out of their way to help me make the deal I needed for the car I wanted. I LOVE my new RAV4, and I'm grateful to have had such a good car buying experience (that hasn't always been the case with other car dealerships). Thanks, guys!!

This is the third vehicle I have bought from Earnhardt...

This is the third vehicle I have bought from Earnhardt Toyota. As usual they exceeded my expectations. The process was fairly painless, a member of the management team, Eddie made sure that was the case. I have dealt with him on all three purchases and trust him totally. The experience in finance was also awesome, Tom did a great job addressing my needs and presenting options. The first salesperson I dealt with was Joseph. He was very courteous, professional and knowledgeable. He was able to help me find the exact vehicle I wanted and made the process very smooth. When I came back two days later to complete the deal unfortunately he was out sick.Luckily Eddie was there to help out and get another salesperson, Sal to help with the rest of the process. I was amazed at the help and service I received from Sal. Not only was he very professional and knowledgeable, but he went above and beyond in helping me with a matter. He actually came to my work place the day after I purchased the vehicle and took care of a couple minor items that were not that big of a deal to me but were important to him. While going over my vehicle with a white glove, he discovered two small scratches I had overlooked. He insisted on taking it back to the dealership and getting the problem corrected. He then brought it back to me looking perfect.Thank you guys I will be sure to recommend you to anyone I can.

Jeff Oswald has been very diligent in working to find a ...

Jeff Oswald has been very diligent in working to find a specific tacoma for me. I have a very specific list of details on the truck that I want. He has gone above and beyond in keeping me informed on the status of the vehicle. We have discussed other options as I am up in the air at the moment if I want the make I am loooking for or one that is on the lot. My sister is also in the market for a vehicle and I am also recommending her to go to Earnhardt and work with Jeff. I have not yet purchased the vehicle because I am undecided, but I plan to purchase sometime this month or early next month.

Jake Pendic and Kenny Clayton were awesome! This was by...

Jake Pendic and Kenny Clayton were awesome! This was by far the smoothest hassle free new car purchase I have ever experienced. I came in and knew exactly what I was looking for, they didn't pressure me to upgrade or look at different vehicles, he gave me a no nonsense lowest out-the-door price possible, it was much lower than the dealership I had just haggled with for over 2 hours prior. I accepted the price, we filled out the paper work and a done deal. Jake even drove the truck to my house because it was at another dealership and picked up my trade-in vehicle that was still at home. AWESOME from start to finish. I highly recommend this dealership and especially these guys.

I entered the car (2013 4Runner) I was looking for on...

I entered the car (2013 4Runner) I was looking for on truecar.com and received an email just a few hours later from George Martinez at Earnhardt's. He had located a vehicle still on the dock in L.A. which had all the options I wanted. The price he offered was lower than I had expected to pay even if I wanted to haggle with sales people. This is the third new 4Runner I've bought but the first from Earnhardt's and was the best and easiest buying experience by far.

As a customer in my 60's, I have had many car buying...

As a customer in my 60's, I have had many car buying experiences, none close to as satisfying as this. From the moment my wife and I stepped on the lot, the experience just kept getting better. Dieter Stranz and Troy Maxwell, the representatives with whom we worked, were helpful, patient and knowledgable. There was absolutely no high pressure or rush tactics, from the start all the way through the finance manager, Rick Staub, who was also very helpful. No one had to leave and go check with the boss on pricing. The price was the price. We went in with a price in mind, while not expecting to buy anything that day. We just intended to look, afterall, it was Christmas Eve that day. After my wife gave her general information, she went home, while I remained and continued to finalize things. Dieter not only assisted the entire transaction, but also showed me all features on the new vehicle, scheduled the first mainenance appointment for us, rode with me to my house where he got my wife's signatures on paperwork, and drove my trade in back to the dealership. If you want a great car dealership where they work with you, and really earn your business, look no further.

I HAVE BEEN LOOKING FOR A NEW CAR. I HAVE PURCHASED FROM...

I HAVE BEEN LOOKING FOR A NEW CAR. I HAVE PURCHASED FROM EARNHARDT BEFORE, BUT NOT AT TOYOTA. ADAM WAS VERY HELPFUL IN LISTENING TO MY NEEDS IN A VEHICLE. HE SPENT ALOT OF TIME SHOWING ME ALL THE CARS THAT MIGHT WORK FOR ME IN MY PRICE RANGE. UNLIKE MANY CAR SALESPEOPLE,I DID NOT FEEL PRESSURED TO BUY. I WAS ABLE TO HAVE TIME TO MAKE MY DECISION. THANKS ADAM!

Very pleasant experience. Will definitely recommend. My...

Very pleasant experience. Will definitely recommend. My bought her car a 2013 Scion IQ, two days later I went and bought my 2012 Scion IQ. They we're great.

We just bought a new truck and we're very happy with our...

We just bought a new truck and we're very happy with our purchase and the overall experience. Everyone was very professional and helpful. The truck was a very fair deal. The person that helped with paperwork process made a lengthy and boring process shorter and enjoyable. All the people with dealt with seemed to be very appreciative of our business, specially Masud.I want to thank you all for your help on making my husband's day.Sincerely,B.David

I came in for an oil change and left with a new...

I came in for an oil change and left with a new corlla.....wow, I have been an Earnhardt customer for many years! I love this organization..the employees all represent their company at the highest professional level...no nonsense, genuine, caring...will do anything to make sure I am happy...easy transaction, no pressure, quick...even the upselling at the finance level was good...no pressure, just information to make sure I understood the options...I was very pleased with the way in which this dealership treated me, not only in the new car purchase, but how I am treated every time I come in for service...I would recommend earnhardt toyota to anyone that wants to be treated well and with respect.mike

We had a great experience on buying our new car with the...

We had a great experience on buying our new car with the assistance of Michael Turner. It was very joyful to work with him from start to finish. He is nice, patient and friendly and not at all pushy. Not only he answered all of our questions, but also helped us on reviewing all the important contents of the handbook and teaching us all the functions of the each part inside and outside of the car, and lastly he drove our new car to our home very carefully. He is an outstanding sales assistance and is obviously passionate about his job and pleasing his customers. Also, we received Michaels friendly after service call today. This is first time we buying a new vehicle, in future definitely we will come back to Earnhardt and Michael Turner, and we highly recommend Michael Turner to all of you, he is really great and fantastic. Thank you Michael.

This was my first time buying a new vehicle. I did the...

This was my first time buying a new vehicle. I did the right thing a shopped multiple dealerships to compare. I knew exactly what I wanted going to each, which was not common in the color I preferred, pyrite mica. Joe Masiello, the general sales manager took on the challenge of finding one with ease. This is after other dealer told me the vehicle doesnt exist. The sales associate, Patrick Guidry, was awesome to work with as well. They were straight to the point and gave me the best quote on the vehicle out of all the dealers. This first time truck buying experience was far from a stereotypical one. I highly recommend their teamwork to anyone!

Matt did exactly what he said the service would...

Matt did exactly what he said the service would accomplish and the car was washed and completed on time. I bought the car from this dealership and I will continue to buy from them.

I was extremely happy with the professionalism, courtesy,...

I was extremely happy with the professionalism, courtesy, and friendliness I received during my search and purchase of my new Prius. The salesman Jimmy Q provided the best service I have encountered in all my years of buying a vehicle. I will certainly recommend him and Earnhardt Toyota to people I know.

Nate is by far the greatest salesman on this or any other...

Nate is by far the greatest salesman on this or any other planet. His product knowledge was simply amazing. His sales style, and fashion sense are legendary.

My husband and I weren't sure what kind of used car we...

My husband and I weren't sure what kind of used car we were looking for, so we were just browsing. Dieter took the time to answer our questions about certain cars and gave us his unbiased opinion. I will definitely be recommending!

The overall buying experience is very pleasant. The...

The overall buying experience is very pleasant. The internet sales manager Nigel is very helpful without hard pushing. also, price is reasonable. The only drawback is the front desk staff. They wont talk to you once they know they are not your salesman.

I had a great experience with the purchase of my vehicle....

I had a great experience with the purchase of my vehicle. Nate was on top of everything and was very helpful and thorough. I plan to recommend people to him for sure.

Steve Wade is a very professional sales man that shows...

Steve Wade is a very professional sales man that shows lots of knowledge and respect for each and every person. Steve took the time to explain and answer any questions that came up making sure everything was clear. Steve wade and the rest of the staff at Earnhardt Toyota have my vote for making my buying experience one of the best and will keep me a returning customer! Thanks again!!

We were treated like the single most important customer...

We were treated like the single most important customer at the dealership. We will continue to come back to Earnhardt for all our needs. They are the best.

Knowledgable about all makes of cars Told him what we...

Knowledgable about all makes of carsTold him what we wantHe took us right to itDid not try sell new or what we did not wantEven after we signed. Kept up service made sure we were taken care of No games. Straight forward courtesy

The sales person john engen was great. He actually did...

The sales person john engen was great. He actually did take his time to listen to me and try to help me out.unlike another dealer where all they seem to care was to make a sale. He special ordered the truck I wanted and how I wanted it. I'm am really impressed with the whole purchasing of my truck .

Both employees were friendly, professional and took the...

Both employees were friendly, professional and took the time to explain all details to me. Also, both were patient while I was making up my mind.

This is the second Toyota Prius we have purchased here...

This is the second Toyota Prius we have purchased here and with the friendly helpful sales staff we will be back. Our sales team worked together to help us and went the extra mile to make sure all was to our liking. I will refer my friends and family here to get their next car.The service we recieved on our first Prius was excelent. They sold us a certified used prius for our first car and we upgraded to a new 2012 this time. The price was in our price range and thus far we are getting 53 MPG. Great mileage for any car.We purchased the brand new Prius about 1 week ago. The right front tire had a pinhole slow leak in it and took about a week to get low. I came in to the service department to see about getting it taken care of and they informed me that I had to purchase a new tire at a cost of 131.00 plus 12.00 mounting and balancing plus tax. I was very disappointed as the car only had a total of 230 miles on it 15 of which were on it at the time of purchase. There were no markings on the tire for any kind of road hazard and it was so slow that I had to take it to Big-O tires and get them to submerge it in their dip tank to find the leak. I went back to Big-O and got the tire replaced and a warrantee on all the other tires from them for less than what the dealer was offering to sell me a new tire without the mounting balancing and taxes or any warantee. I paid 125.45 with taxes included to Big-O. For heavens sake the car has been in our possession for a week and two days. I would think that we could have gotten the tire replaced with it being that new. Disappointed

Paul Fox did an excellent job facilitating our purchase....

Paul Fox did an excellent job facilitating our purchase. I would be proud to have him as an associate for my business because of the values he has. We've lived in Arizona since 1964 and have always enjoyed the "that ain't no bull" style from Mr. Tex.

Came in looking for a new Prius. I worked with Josh...

Came in looking for a new Prius. I worked with Josh Liedel, he was very very informative and respectful of my needs. I would recommend Earnhardt Toyota to my friends and family.

Mark went out of his way to check out my new used truck...

Mark went out of his way to check out my new used truck and make sure it was running well and identify any parts or equipment changes that it would need. He had worked on my 95 Toyota Truck last fall and did a great job on ensuring it was ready for a cross country drive. He kept me up to date on the status of the truck.Gary ordered and arranged for various equipment selections I had made for my new used truck. He had to go out of his way to get the equipment and take the truck to the equipment, etc. He kept me up to date on the status of the equipment and installation.They both made me feel like I and my truck were very important and valued by them. I appreciated all the care and attention to detail they provided to me and the truck.

I was in the market for a new car and I was testing all...

I was in the market for a new car and I was testing all brands. My friend told me I should look at new camrys. I went to a few Toyota dealerships and I did not like the way I was treated. I went to Earnhardt Toyota where I met Adam who new all the features on the camry and I enjoyed working with him. The entire expierence was good and did not take long at all.The entire team at Earnhardt Toyota was great to work with

I knew what I wanted to buy and Jimmy made sure I got...

I knew what I wanted to buy and Jimmy made sure I got what I wanted.This is my third Camy purchased at Earnhardt. No need to go anywhere else. I drove from Sierra Vista because the service is the best.

Went to Earnhardt Toyota because of these wonderfull...

Went to Earnhardt Toyota because of these wonderfull reviews. We were was greeted by Gregg Hillen who turned out to be the best Salesman I ever delt with. Gregg was very patient with us. We will definitly return to see Gregg for our next car.

The boys in there are all awesome. I had been there a few...

The boys in there are all awesome. I had been there a few times before looking at cars. This time I finally could get one and Nate was awesome!! Very effectant and got the job done. I love my car!! Couldn't have asked for a better experience.

I did a lot of research before I picked these guys. Glad...

I did a lot of research before I picked these guys. Glad I did. They were genuinely friendly, helpful, and have huge pride in their brand, which for me was Prius. Mostly we communicated by email, and you could tell right away that these were not b.s. artists. In person, was even better. No awful sales pressure, none of that. Just a brand new beautiful car and a salesman (John Engen) who owns two of them, and his enthusiasm and knowledge was contagious. I'm a real person, I don't know these people, just telling you about my own experience.

I have dealt with Earnhardt for the past 12 years. If...

I have dealt with Earnhardt for the past 12 years. If leasing, buying or trading, they are always very curteous. I is not a vie hours process to get a car. They do put customer suervice first. Sal answered all of my questions to my satisfication.

I bought my Toyota from Jacob at Earnhardt and have to...

I bought my Toyota from Jacob at Earnhardt and have to admit that the process was about as painless as buying a vehicle could be. Definitely a win in my book. Price was where I wanted it to be, financing was easy, and honestly not unpleasant at all. I will definitely check them out next time I'm in the market for a vehicle.

I recommend Earnhardt Toyota primarily because of the...

I recommend Earnhardt Toyota primarily because of the ease and lack of pressure from Joe Genco. His professional manner exceeded my expectations and I had been hesitant to approach the showroom due to years of knowledge and experience in the business. Joe made me feel right at home and accommodated all my needs and answered all my questions completely to my satisfaction. I now look forward to my next visit to Earnhardt Toyota.

This was absolutely the first positive experience I've...

This was absolutely the first positive experience I've had purchasing a new vehicle. Oliver is very positive, professional to work with and he knows his products. Roger worked hard to get us into the vehicle we wanted at a reasonable price. We just purchased our new 4Runner last month, but thus far we are thrilled with the vehicle and with our buying experience. I would recommend this dealership and highly recommend the sales team of Oliver Cree and Roger Chavira.

They did a great job in making us feel comfortable and...