DuTeau Chevrolet

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.5 Overall Experience: 5.0


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Sales Mangers

3
Roger on 10/11/2016

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Got my first vehicle from Duteau Chevrolet in 1967, got my last vehicle in June 2016, with several in between. Made my last visit to Duteau Chevrolet Oct 2016. It is apparent the sales management staff does not have customer satisfaction or customer service as a priority.


Excellent and Professional

5
Mark B on 06/10/2016

Customer Service: 5.0 Buying Process: 5.0

I bought a used car sight unseen from them and was very impressed with their approach .In fact ,Jason Otto, the manager was amazingly helpful ! Although I live 500 miles away , I will check with them when I am in the market again.


Great Service, Great Price, & Great CAR!!!!

5
BeccaB on 01/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a new car at Duteau's this month and the service was incredible. I was working on a budget and wanted a an SUV with AWD/4WD for the snow but wasn't sure if I could afford it. Ron Gleason was so helpful! He helped me pick out a great car within my budget. I love my new Equinox. Ron also spent the extra time helping me look for the perfect vehicle and then explaining all the features of it until I was comfortable. I will definitely be coming back to Duteau's, and to Ron, for my next great car!


2005 Dodge Ram. Easy to do business with!

0
Pjohnson on 01/01/2015

I purchased a 2005 Dodge Ram. I live in Georgia so I had my sales person ( Ron Gleason ) take extra pics and drive the truck for me and tell me if he would buy this truck. He did and said it was one if the nicest 05 he has seen. He helped with shipping coordination. He beat my credit unions interest rates. It all went over without a hitch. Would do business with again in a second. Thanks, Ron


Simple Process with great Customer Service

5
New Acura TL Owner on 06/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeff Carrel was also my Sales Associate to help me. I called Jeff earlier in the day to enquire about a vehicle I saw on Cars.com. Jeff was at Duteau's Chevy dealer and the car was at Subaru. He got it moved over to the Chevy dealer so that I could come by and see the vehicle. We talked a bit about the vehicle and he was very personable and we talked about every day life. Which was nice. I test drove the vehicle and he was able to make the price I could manage work for me. By the time I left Duteau I felt like I bought from family. I have already recommended Duteau to a few of my friends who are looking to buy vehicles recently. If you're looking for a vehicle, check out Duteau first and ask for Jeff! You won't regret either decision.


Jason Sparr and my new Silverado

5
Chappy as Jason calls me on 05/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason helped me with options that i did and did not need, I have the right truck at a fair price thanks to him.


Great Experience

5
Happy Buyer on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchased a new Chevy Mailbu. Ron Gleason was great to work with! Went above and beyond explaining all the details and features of the car before I left. Would highly recommend him and Duteau!


Easy to work with

4.8
Chad W on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I purchased my vehicle from Ron. Sales process was easy and smooth. Working with him after the sale has been great. He continues to go out of his way to assist me with any help I need.


great place

5
JeanAnn on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great place no pressure to buy. We were help buy Ron Gleason when we bought our new Cruze he was very helpful answered all our questions and made sure we were happy well after leaving the lot


new 2013 Silverado A+++

5
Larry V on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ron Gleason helped me out and was amazing to work with. I bought a 2013 Silverado and they put a lot kit new rims and tires, Bed liner and everything I wanted great place to work with


Great Experience!!!!

4.8
JC84 on 04/29/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I worked with Ron, he was very polite, no pressure sales and very helpful! Would recommend anyone looking for a care to go see Ron and his team at DuTeau Chevrolet!


Friendly, Professional Service! No Pressure Sale!

4.3
Kim and Barb on 04/23/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Jason Sparr was our salesperson. We have purchased 3 vehicles through Jason at Duteaus and have always had a pleasant buying experience. Jason is very personable and always professional. He really put us at ease, never any selling pressure and actually made the buying process enjoyable. He is very knowledgeable about all the models, always taking the time to determine our needs, then giving us vehicle options to match. And the service doesn't stop after the sale as Jason is always assessible with any follow-up required no matter how insignificant it might be. The same goes for the other Duteau personnel - just always friendly, helpful and ready to assist. Highly recommend. Keep up the good work!!


Great salesperson and good people all around

5
Frank and Betty on 04/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I recently visited 2 other Chevy dealers in the Lincoln area looking to buy a new Eqinox. After those stops I was ready to call it a day until my wife said to me let's try one more. We stopped at DuTeau Chevrolet and much to our surprise were greeted by a true professional, Gena. We both immediately were put at ease by Gena. She was friendly, interested in our needs, listened to what WE wanted and said she'd put her best foot forward to try and meet our expectations. There were no pushy disinterested salesperson here like we had just experieced for over 6 hours. Gena listened to us and within less than two hours later we were driving away,(very happy) from DuTeau Chevrolet in our brand new Equinox. She was pleasant and very helpful. After our previous attempts at other stores, Gena not only got us a great deal she made us feel like real people, not just another sale or commission. The manager along with their finance department were very nice and cordial also. We have already recommended Gena and Duteau to everybody asking about our beautiful new car!! Thanks Gena and keep smiling!!! Frank and Betty


no deal

1.3
stumped on 04/20/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 2.0

We drove 90 miles to Lincoln to look at a car at DeTeau. When we arrived and found the car on the lot the first thing I noticed was a sign on the windshield that stated that the price was non-negotiable. That turned me off to begin with then the salesman came over and told us the same thing. That they would not deal on the bargain corner autos. Dealing on used cars is the American way! I will never go back to this dealership.


Jason Sparr

4.5
RWeaver on 04/18/2014

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I've purchased several cars from Jason Sparr and I must say it was a great experience. Jason works very hard to make the process easy and comfortable. For years would not take place in the process of purchasing a new vehicle because of the many hours that were involved in the past of talking to other dealers. After working with Jason Sparr, she now is part of the process of purchasing new vehicle and sharing her thoughts of what she wants when discussing a new vehicle with Jason. I'm glad she's very comfortable talking to Jason.


Professional and personal service

5
Roger cook on 04/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jason Sparr was our salesman and was very diligent in finding the one vehicle that we wanted right down to the exact color that we requested. Then he worked with the financing department to get us the best payment. This is the 3rd vehicle that we have purchased through him and we have always been more than pleased with the whole process.


Duteau's is the only place to go!

5
Dave on 04/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've purchased more vehicles than I'd care to admit in my life, and had grown quite familiar with the games that are played from most car dealers. I was pleasantly surprised when I stopped in to Duteau Chevrolet about 6 years ago for some service and met Jason Sparr. We discussed all of the new truck models coming out, but never once did he try to push me towards a sale. I could tell he was trustworthy, knowledgeable and genuinely loved his job. When it was time to get a different vehicle, he was honest and fair. His communication is 2nd to none, and he went above and beyond to ensure I received the exact vehicle and options I needed. My experience with Jason has led me to send my parents to him as well as several friends. Each of them have called me to thank me for the recommendation, saying they, for the first time ever, had a pleasant car buying experience. I recently worked my 7th vehicle deal with Jason, and received the same great service as I did on the first one. All of the Duteau personnel are great. David in service, Alan in finance and Glenn in the body shop - all are great at what they do and stop to chat every time I'm in there. Jason Sparr and Duteau Chevrolet have it figured out. They've built an excellent process, going against the grain to make the car buying experience enjoyable! Keep up the good work Sparr!


Great buying experience-its the people that matter

5
Mark R. on 04/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i had the plasure of meeting with Jason Sparr on my most recent purchase at Duteau. Lot's of new features on the 2014 Silverado and Jason was very knowledgeable on all of them. The buying process was quick and handled in a professional manner. I've purchased multiple vehicles from Jason and Duetau and that trend will continue. Great dealership.


Make's Car Buying Fun!

5
Lisa w/ Farm Bureau on 04/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

DuTeau is a great dealership! I've purchased several vehicles from Jason Sparr and the Duteau team and it's always been a great experience. I would definitely recommend them to all of my family and friends!


Would Recommend

4.5
EJohnson on 04/17/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I have purchased multiple cars from Jason Sparr and have had a great experience. I would recommend to anyone.


Best place in town to purchase a vehicle!

5
j4kjeff on 04/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased 11 new vehicles from DuTuea Chevrolet as well as some used ones. Every time we have had a great experience and been treated with respect. It has always been a no hassle no pressure process. Our salesperson Jason Sparr has been wonderful to deal with and goes above and beyond to make sure you have a stress free buying experience and are completely happy. I would highly recommend Jason and DuTuea Chevrolet if you are looking for a new or used vehicle, you will not be disappointed!


Sold immediatlely by Jeff Carrel

5
Jimmy Motz on 04/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff Carrel did a great job of getting Mackenzie and I our vehicle. We were treated first class and our process in getting a car did not take very long at all. Easy to work with, personable, honest, and professional. Thanks to Jeff for getting us our new ride!


The Best Customer Care Team in the Business

5
1Targetchaser on 04/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Duteau Chevrolet Team is definitely the best in the Business. I have dealt with the Duteau Chevrolet for many years, but they always amaze me on how they treat their customers. From the Sales Staff to the Sevice Department to the Body Shop they always treat you like part of their family. Jerry Bring has been the go to guy for me, he always keeps my best interest in mind and is always there in a pinch. I don't think that you can find a better buying experience anywhere else. I would highly recommend giving them a chance before you buy anywhere else.


Eastiest buying experience!!!

5
Chevy Fan on 04/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently came into some extra money and decided to purchase a new truck for myself. I have bought 8 cars in my life and this was the easiest buying experience I have had. I emailed in and was contacted by Ron Gleason. He asked me some questions to find out what I was looking for. When I came in truck was washed and ready to go for me. While I was at the dealership I was treated like a friend by multiple Duteau employee's. I will always buy from Duteau in the future after this experience!!!


Love my new Malibu

4.8
Chevrolet Gal on 04/08/2014

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a new Malibu from Ron Gleason. I was impressed with his customer service & dedication to his job & customers. He made the buying process easy. I got a great deal on my trade-in also. I will return to DuTeau in the future. Thanks again Ron!


Great buying expierence!!

5
Bobby on 04/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Last month my wife and I needed to get a new car ASAP! We went to DuTeau Chevrolet and spoke to Ron Gleason about our wants and needs. He immediately showed us several wonderful cars all the while listening to our noisy, obnoxious 3 year old daughter. Within the hour we found a perfect Impala the my wife and I both loved. Ron was very helpful and understanding of the anxious child, making the whole process quick and painless. Needless to say the next time I purchase a vehicle of any kind I will be going to DuTeau and Talking to Ron Gleason! Thank you Ronnie!


FRIENDLY EXPERIENCE!!!!!

5
JOCELYN on 04/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ron gleason was my salesman when i bought my 2014 chevy malibu last month. It has been are second car we have bought from him. Ron did a really good job showing us the new features of the car. I would recommend if you are interested in buying a new or used car see Ron Gleason at Duteau Chevrolet!!!


Great Experience with Sales Staff and Financing

5
Michael on 04/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Appreciated the timely service and not being hassled about trying cars out of my desired price point. Low pressure from the sales staff and the financing personnel which is a first for me. I believe whether you have to, or want to spend your money on a vehicle. Why not do it with a business that doesn't hassle you, pressure you and generally makes the experience of spending your hard earned money a pleasant experience. That was DuTeau Chevrolet! Big thanks to Ron Gleason for making it a great experience, true story this sales man actually discussed my price point, desired type and usage of the car then actually suggested a car on the lower end of my budget without discussing all the models before it. Thank you to Mr. Gleason and another sales men that I don't remember his name (my apologies) came right up me upon entering and offered to help us even knowing he wasn't getting the commission, including arranging a test drive. If you want a great shopping experience head to DuTeau.


Happy Repeat Customers

5
Brenda on 04/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I have bought 4 cars from Ron Gleason in just under 3 years! Our youngest child just turned 16, so we called Ron. He is always helpful and low pressure. He does his best to give quality service and find you the car you want. Also, Alan Becker, is great on the financing end. Duteau's is always our first call for cars!


Don't let them fool you.

2.7
Disappointed on 04/23/2013

Customer Service: 2.0 Buying Process: 2.0 Overall Facilities: 4.0

I was surprised to find Brian Clark at DuTeau. I had a really bad experience with him at the former Russwood Chrysler. He comes off as a nice guy, but is not as honest as you think. I'm surprised DuTeau hired him after he lost his job when Russwood went out of business.


Great service!

4.3
B Templin on 04/18/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

After a long search, we have found the truck we were looking for at Duteau! Thanks to Brian Clark for his outstanding service. Brian was great about including our two boys we had along as well! We drove off many a vehicle lots because of in your face salesmen! No Brian, he was there to answer questions or find the answers if he didn't have them. Even as we sat at Brian's desk other staff members walking by would ask if we need a water or anything else. Great family at Duteau!


Great Experience

5
Mark Nelson on 04/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the second car i have purchased from Brian Clark at Duteau. He always works hard to make sure we are getting exactly what we are looking for and does all the extra things necessary to ensure satisfaction. We will definitely be returning customers for many years.


Amazing Staff!!

5
JC on 04/02/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Recently purchased a car from Ron with DuTeau who couldn't have made the process any easier! No high pressure, very friendly, and seemed to really want to help my wife and I with finding the right car for us!!! Thank you Ron!


GREAT DEAL ON A NEW VEHICLE!!!!!

5
TRACY on 03/28/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We would like to HIGHLY RECOMMEND everyone going to DuTeau Chevrolet & asking for Brian Clark, 402-770-9511, he was a very helpfull & knowlegable salesman. Brian Clark was extremely helpfull in explaining everything about our new vehicle. We have never bought a BRAND NEW vehicle before so the expierence we got at DuTeau Chevrolet was GREAT!!!! We would like to give a HUGE SHOUT-OUT & THANKS YOU to BRIAN CLARK!!!!!!!!


Awesome service. Low pressure sale.

5
Shaun32 on 03/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff Carrel was my salesman. I have him a price and he sent me multiple choices with price, model, year, mileage and color. When I was interested in one I requested pics and within minutes. I received pics of each car I inquired including interior. I was never pressured to buy and got a reasonable price for my trade in. If I could save everyone from going to another dealer I would.


2009 Chevy Avalanche

4.5
Charlotte Lahndorf on 03/12/2013

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Our salesman Jeff Carrel handled all of our concerns and questions. When the time came to purchase the pickup, we had a few things that had to be done to the pickup and it was done immediately.


Finally got my Camaro back!

5
Fun Lovin' on 03/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ron Gleason was great to deal with on the car. He worked with us on our trade in vehicles. He made the paperwork a breeze. Alan in the finance department got us in and out in just a few minutes. Love the friendly faces and the great people.


Bucket List Camaro

5
Bad Bart on 03/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our salesman, Ron Gleason was awesome. Car was ready when he said, everything done-windows tinted, questions we had with the service department were answered and pickup time was exactly what we had talked about at the beginning of the process. Alan in finance was very pleasant to work with too.


No Pressure, No Regrets

5
Satisfied Customer on 03/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What a great place to buy a car! Eighty four years in business speaks for itself! The sales staff is awesome. Their no pressure approach allowed me to make the best decision possible. Their honesty and integrity have made me a repeat customer. Every time I come back to the dealership I don't feel like just another customer I feel like family. Ron Gleason made my buying experience a breeze and I have been very satisfied with my purchase. From the body shop to the service department I would strongly recommend Duteau Chevrolet for any of your car needs.


The Only Place to Buy a Car!

5
Malibu on 03/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love my new Malibu it's everything I was looking for! Ron was very knowledgeable about all the vehicles I was looking at and all the features of the new Malibu I purchased. Duteau Chevrolet truly made my car buying experience a good one! I will definitely be calling Ron again for my next car- wouldn't go anywhere else!


Huge upgrade!

5
Diggin' Duteau! on 03/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a great experience at Duteau. The staff knew exactly what mattered to me when it came to what I wanted in a vehicle. Brian listened and asked great questions to help me make my purchase. He made the experience comfortable, fun, and seamless. Brian even moved all of the stuff from my old car to my new one! The finance team was nice to work with as well. Thanks guys...you were super. I am loving my new car! In fact, the whole family is.


Good Experience

5
hahn44 on 02/19/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I recently leased a new Equinox. With this being our first lease, we had many questions. Brian Clark answered all our questions professionally and made it a very easy process. When we picked up the car Brian took the time to go over all the bells and whistles on the car and set up the car to fit our driving needs. Looking forward to going back in three years and leasing another new Chevy from Duteau.


painless truck purchase

5
elcamino on 02/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brian Clark,made the purchase of my truck a fast smooth process.Very satisfied, with everybody at duteau chevrolet.


Excellent service

5
Dan on 02/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff and the rest of the staff were very friendly. They are very down to earth and don't pressure you into buying anything. They made this buying experience enjoyable.


happy buyer

5
happy buyer on 02/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve made the buying process very easy and we would come back in the future.


Sales and service

5
Dennis Peters on 02/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Phil Robinson at Du Teau Chevrolet provided us with the most complete and courteous service anyone could expect. He was prompt but also gave us adequate time to make an informed decision. I would recommend him and Du Teau to anyone.


Great Service

5
Emily on 02/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a first time buyer of a new car and this experience was a great one. Brian Clark helped me to fully understand all of my options and didn't push me in a way, he let me ultimatley choose what I wanted to do and what made me one hundred percent happy. I had a great time and plan to keep doing buisness with Duteau in the future.


Another Very Pleasant Car Buying Experience !

5
Corvette Guy on 02/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have been buying/leasing cars and trucks from Duteau Chevrolet for more than 25 years. From Corvettes to S10 Pickups....it doesn't matter, you are treated with respect and superb custom service. The staff from sales, service, parts,finance and the body shop are all very professional and have product knowledge second to none. Their business philosophy comes from the President on down....and it makes the car buying experience fun and exciting. So, if you looking to buy or lease a Chevrolet .....you can't go wrong at Duteau Chevrolet. Just give Jerry Bring a call...you'll be glad you did !!


Happy Chevy Avalanche Owner

5
Avalanche on 02/07/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with Duteau and Phil Robinson our salesman was great. I had been looking for a vehicle and they were very good at finding and getting what I was looking for. Thanks for making this painless and I would recommend others give Duteau and Phil a shot at their next vehicle purchase.


Happy Camper

5
Happy Malibu Driver! on 02/06/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was the fastest and best experience I have ever had buying a car! Brian Clark and still is always happy and friendly to help me. He got me out of my gas drinker and into the gas mileage miracle. I was showen every car that I was intrested in and was not pressured into any of them. I was given as much time as I needed. I would and have recommended him to my family and friends. Both my mom and dad have now bought vehicles from him. I even got a gift card for recommending him.


Great Service/Sales Staff

5
AM on 02/05/2013

Customer Service: 5.0 Overall Facilities: 5.0

The sales staff was very attentive and listened to what we were asking for. No high pressure sales pitches and never did they try to up sale us on anything. We asked to see vehicles within a range and we were shown vehicles at all points within that range, not just the upper limits. We ended up postponing our buying at this point, but DuTeau's will be our first stop when the search is back on!


Great Salesman

5
sled4fun on 02/04/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was in Lincoln and stopped in at Duteau on one of the colder days of January. Had seen online that they had a Traverse like ones we had been looking at. Brian Clark did a great job of getting the car ready for us to test drive. Once we drove it, went inside see what kind of deal we were looking at. I have to say this was one of the best, stressfree car buying experiences I've ever had. No regrets, working with Brian was very enjoyable and I'd recommend him and the Duteau team any time. Brian did a great job of showing us all the bells and whistles the car had to offer. Brian took us through everthing front to rear, very thorough in showing us how to operate all the options the car had and setting up everything possible before we left. Thank You Brian Clark, look forward to working with you in the future


new pickup purchase

5
BigNBad Mick on 02/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Enjoyed the fast, fresh and clean dealership. Great salesman Brian Clark top notch. Love the new pickup! Thanks for all the help.


Excellent Customer Service

5
Grizz on 02/03/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our experience with Duteau Chevrolet and our salesperson Brian Clark was one of the best and painless vehicle shopping we have done. Brian gave us the information we needed to make our decision on what and where to buy. We checked out several dealers and a variety of models of pickup truck before deciding to return to Duteau to purchase a 2013 Silverado. The vehicle itself was a factor but really the main reason was Brian Clark. He gave us the information we needed with absolutely no feeling of being pressured. We came away from Duteau feeling good about the whole transaction.


Great experience at DuTeau Chevrolet

5
Chevy Believer on 02/03/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came into DuTeau Chevrolet to look at what they had to offer for new vehicle's. I met one of the salesmen, Brian Clark, that started to work with me on what kind of car I would need. I was impressed by his knowledge of the cars he showed me. I test drove a couple of models and decided on the Chevrolet Equinox. Great vehicle! Great experience! This was my first time buying from DuTeau's and I will definitely be back for my next purchase. Brian Clark, made this a great experience and answered any questions I had for him. I will be recommending DuTeau Chevrolet to my friends and co-workers that would be looking for a new or used vehicle.


Doing Fine in my new Chevy.

5
Lee G. on 02/02/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I wanted to look for a great improvement to my weekly gas mileage and yet continue a comfortable ride. The TV ads said to try out a Chevy and the newspaper ads told me how to find DuTeau Chevrolet. So I went to South 27th and walked in. Brian Clark showed several cars to me and soon we arrived at really good gas mileage and comfort all in one car. Brian found a way to reduce my monthly payments for the gasoline and the old car loan and to improve my driving comfort. We got together on a Chevy Impala. Brian got it through the prep and write up process, I signed and drove it home right away. I have taken it back for oil change and tire rotation as advised by the Onstar system. The service was immediate and complete. Brian still comes into the waiting room to check on everything.


Trustworthy!

5
Tracy Holsing on 02/02/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I wasn't even a chevy buyer, nor was my family. Know we(parents, siblings, friends and myself) have all purchased our last vehicles thru DuTeau Chevrolet. Jason Sparr was the primary contact and extremely trustworthy. Thank you!


Love my Malibu!

5
PeggyBx on 02/02/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I got my 2013 Malibu from DuTeau - the 1st major purchase I have made by myself since my husband passed away. I was really nervous and the people at DuTeau were great! My salesman Jeff Carrel, was VERY helpful! Answering any questions and explaining all the details. What a great bunch of people. I STRONGLY recommend DuTeau and Jeff Carrel for your next vehicle!


Overall great Experience

5
Cuts on 01/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went to Duteau looking for a car for my wife. Salesman named Ron Gleason was a great help in finding the right car for me. He and Duteau went above and beyond what other dealerships were willing to do. I never felt any pressure from them throughout the process of buying the car. Originally I couldnt find the right car, but while searching online I found one and immediately called Ron about it. 30 minutes later I showed up and Ron had already pulled the car around, had it cleaned, running, and had it waiting for me to arrive. This is the sixth car I have purchased and have never been treated as well as I was at Duteau. Honestly will never buy a car from anywhere else again. They stand by every car they sell and honestly car about finding the right car for you. I'm sure all their sales people are great but Ron Gleason was by far the best salesman I have ever dealt with.


Great Experience

5
Chevy Guy on 01/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was searching for a new Silverado and had a bad experience previously at another Chevy dealer. I heard good things about Duteau from a co-worker and he wasn't lying. From the minute i walked into the dealership, i just felt a good feeling. My salesman Ron Gleason was the man. He didn't pressure me like the guys out at Husker. I will buy my next Chevy from Duteau!!!


I purchased a used vehicle from Duteau Chevrolet over the...

4.8
jmillerak06 on 04/19/2011

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a used vehicle from Duteau Chevrolet over the internet. In over 30 years of purchasing vehicles, this transaction was by far the best customer experience I have ever had. When I arrived to pick up the vehicle, it was better than I imagined it to be. The entire transaction was truly a remarkable experience. The salesman, Robert Morgan, was professional, did everything he said, when he said it would be done, and they don't charge any extra fees, none!!! The price you agree upon is the price you pay, and it was a very reasonable price. No doc fees, no prep fees, no hype, just great customer service. I flew from Spokane, WA to buy this vehicle from them, and I'll do it again in the future-they are now my dealer of choice.


I have had a few service experiences with Duteau. They...

5
PFHunter on 01/07/2007

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have had a few service experiences with Duteau. They twice performed warranty service work on my 2000 Silverado that I couldn't get the dealer I bought the pickup from (Husker Auto on the other side of town) to do. Not only that, but I was driving a new Cadillac Escalade to and from a function when one of our helpers locked the keys in the vehicle. Since the vehicle was new, the OnStar hadn't been activated yet. I contacted the Cadiallac dealer (Husker) to see if they could make a key. They flat out refused to help since it wasn't their vehicle. We tried Duteau, even though they aren't a Cadillac dealer. They promptly made a key for me in the amount of time it took for me to drive across town to get there, and didn't even want to charge me for the key. They truly went above and beyond what I expected anyone to do.


$33,400

Mileage: 24270

Color: Other

Transmission: 8-speed Automatic With Tiptronic

Body Style: SUV

City: Lincoln, NE

Engine Type: 2L I-4 gasoline direct injection

$52,190

Mileage: 0

Color: Other

Transmission: 1-speed Automatic

Body Style: SUV

City: Lincoln, NE

Engine Type: Electric Motor

$30,900

Mileage: 92522

Color: Other

Transmission: 8-speed Automatic

Body Style: Pickup

City: Lincoln, NE

Engine Type: EcoTec3 5.3L V-8 gasoline direct

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