Doxon Toyota

Excellent service center, but customer service...

I came into the center on 9/17/16 and was helped out by a guy who was friendly and quick with getting what I wanted. After he got my car ready for a service, I went inside to get my service summarized which I was impressed with the help I was getting as well as getting every detail explained pretty well. However, I don't think one of your employees realize that they should be providing customer service all the time. Out of my 16+ years of coming into this center for the service, I went to pick up drinks and snacks like I usually do and I felt attacked by a blond woman employee. All she had to say were that the cookies weren't ready but she decided to go above and beyond and say you used your hands when this was for other people as well. She went on saying that in a loud voice where people could hear and that doesn't make me, the customer, feel better about what I've done. Little does she know that I've worked in the fast food industry and have knowledge of how food handling works. I didn't want to cause a scene and argue with her and I just said sorry. I don't mean to take this little thing to the extreme but if your employees can't handle simple customer service like this, what does that say to Toyota as a company especially when one of their core values is customer first and respect for people? I did not feel respected today and I will not be going back to this toyota branch for my service again or purchasing any cars as well.

Excellent customer service in every way

The reception attendant was courteous, friendly, and attentive. The service representative listened carefully to my service needs and clearly communicated the specific nature,cost, and length of the service. It was fully completed in a timely manner, including a free car wash and vacuuming. While waiting, I relaxed in the most accommodating waiting room I have ever experienced.

Promt and Courteous

Pleasant, courteous, informative, but not pushy. Described suggested maintenance and specified costs with no pressure. Performed required work promptly and impressed me as being trustworthy.

Ken Thompson was an awesome and great person.

Me and my husband was treated good by Ken T. He was very knowledgeable about the car that I was interested, and showed all the options I need. He even offer me to call him if I need assistance on my car. With regards to financing they tried to find the lowest interest out there. Thanks DOXON TOYOTA! !!

years of service excellence

I have two vehicles I bought at Doxon Toyota. I have both serviced for 7 years, where I have been very happy with the results. I bought my car and my daughters car at Doxon Toyota Scion Auburn in 2009. I have been through the sales, financing, and service divisions of the organization. I have been very pleased with whole organization. The people in all the divisions assisted me and made all go smooth and quickly. I highly recommend getting you vehicle at Doxon Toyota Scion in Auburn.

We had a good experience at Doxon Toyota in Auburn.

We liked our services at Doxon Toyota. They answered their phone promptly. They reminded of our appointment and they finished their work on time . Every oil change, they washed and vaccuumed our car. We were lucky to have a life time oil change deal from Doxon Toyota.The staff were courteous and friendly. They provided us with some drinks od water or cofee while we waited for the services on our cars.We bought 3 new Toyotas from Doxon so far. we would recommend Doxon Toyota to people we know.

Truck Healer

About a year ago, my son gave me a gift of a 2010 Tacoma to replace my 93 ford ranger. I started having problems with it dying on me while driving. I live in the Bonney lake area so I took it to Puyallup Toyota for help. They could not find the problem. I had the it towed there 5 different times and all the time they could not pin point the problem. They suggested it might be the fuel pump, or electrical. I spent time and money to test and remove different parts as they suggested with no luck.

Customer Service

I bought my Lexux from Doxon Toyota in Auburn 3 years ago. The car is awesome and the service is awesome. The employee that gives great customer service is Aimee.

Great experience with Kyle Hutton. No pressure

I was not pressured at all, Kyle listened to what I wanted and produced this. He got me into a beautiful new camry with everything I wanted! The finance department was very professional as well with no pressure. Great experience all the way around

Used car purchase

Defiantly recommend this dealership for someone looking for great service and willing to work with you. Jordan my sales guy was great to my wife and I. Pat also helped us get the price we wanted and put my kid in a rig to keep him safer out there. We will be taking all of our future business to them.

Kevin yanak is the man.

Kevin yanak was what made the overall experience so good. Very patient and knowledgable. If you can, go straight for this guy he is what you wish every car salesman was like.

First time Toyota owner.

Went to Doxon to look at 4runners, staff was very helpful and answered all my questions. Worked with me in price and made it a very easy transaction. 7 months later, I went back and had an equally as positive experience with purchasing my tundra. Sending my dad there to purchase a Tacoma. Go see Patrick and the rest of the crew at Doxon for a pleasant experience.

Great service all-around!

We bought our Sienna at Doxon from David Streeter-Dybdahl almost 12 years ago. He's provided us with top notch advice and service every time, willing to go out of his way to make sure that Doxon gets things done right. Sometimes we'll need a loaner car while our van is being serviced and he takes care of it with a friendly smile and positive attitude. We've also not had any customer service issues or problems at Doxon. I appreciate having a go-to person such as David and, thanks to him, would do business again with Doxon.

Customer Service At Its Best

Doxon Toyota offered outstanding customer service from my first experience with the dealership, but has found a way to raise its standards to a higher level. From arrival at the service portal to the greeting from the representative, the entire experience is characterized by efficiency, first-rate communication and a very friendly demeanor. Simply put, these guys are good! Really good!

Good!

I had a great experience working with Abu. He understood my needs and showed my good be hole and got my a got interst rate. Thanks!

Great place

Had a great experience at Doxon Toyota with Patrick Wallace. Will definatly be referring all my and friends who are looking into buying a car.

Polite salesmen that you want

It was my first time buying a car. I met with both Jordan and Calvin in two different test drives. Both of them were very polite and friendly. I felt comfortable discussing about the car I was test driving mostly because neither of them attempted to give me a hard sell on the vehicle. Personally, I hate pushy salesmen that only care about showing off their knowledge. Both Calvin and Jordan did a great job answering all my questions regarding the vehicle and the process of purchasing a car in general. Calvin ended up handling my vehicle purchase, and his attention to details was what earned my confidence in his service. When we found out that the vehicle's transmission service was never performed by the previous owner, Calvin called a nearby Volkswagen dealer to get a quote and drop the price accordingly. Being a customer who has never owned a car, I didn't know much about cars. Quite frankly, any salesman could have easily lied to my face and said a transmission service isn't needed instead of dropping the price and reaching out to help me get a service quote. His honesty is a big factor I considered before I closed the deal. While I was working on all the paperwork, Calvin went to deal with the servicing department and ensure that the technician will take care of all minor issues we discussed about. All in all, my experience with Calvin and Jordan was nothing but positive.

Wonderful!

Aimee is the BEST! I appreciate honest, direct answers to my questions, which she gives me. It is a very welcoming, friendly place. I would highly recommend Doxon Toyota to everyone. I have noticed however since I have been giving them high marks in their reviews, I no longer receive notices for discounted recommended service which I used to receive (10-30% off).

2016 Toyota Corolla S

Absolutely ecstatic with my new 2016 Toyota Corolla S. This has been my 2nd vehicle that I have purchased from them. I am a proud Toyota Doxon customer.

Awesome dealer and salesman

The dealership was great and my salesman was awesome. Great experience and recommend to everyone I talk to. The dealership was nice and clean too. Very friendly place. Loved my experience

I have been with Doxon Toyota for 10 years and am satisfied

First of all, I really like Corolla's and Doxon Toyota has been an excellent place to buy my cars and to get my cars serviced. One of the first reasons for going to Doxon is that my Aunt went there for many years and could not sing their praises high enough. The personal touch in the sales area is flattering. I appreciate that I am heard when I say what I want and need. I do not want to feel like I am being conned or buttered up just to make a sale. There was a hint of this in my last interaction and I was put off a bit, however, all in all, I have had excellent customer service and guidance about the care of my cars. I would recommend Doxon's to anybody and say that they take you and your needs into consideration during the shopping phase of buying a car. They went out of their way to listen to me and that is very important to me..

Excellent!

This dealership gave tremendous service, the employee made me feel like a guest not just someone to get money out of, I had what I would say is the best service possible and I felt welcomed as well as happy as I got to have such a terrific experience.

Excellent Service

I had to get a regular maintenance done. The service was very quick. The people there are very friendly. They have a simple, no-hassle process. I would recommend them to everyone I know

Great Service

I received a recall notice in the mail for the air bag for my 2004 Toyota RAV 4. When I called the local dealer they were quick in getting me an appointment to bring in the car. They told me it would take no more than an hour and a half. They were great from the moment I pulled up to the time I left less than an hour later. They were friendly and fast. Thank you.

The people at the dealership are very friendly and very good

The service department is very friendly and they always has the best customer service.I can recommend Doxon to my Friends and if I need to upgrade my Toyota ,Doxon Toyota of Auburn will be the place.

Professional Service

We have purchased 5 vehicles from Doxon and have had good prompt service each time we visit. When they have made a minor mistake, it has been addressed quickly with no hassle.

Dependable

I can count on Doxon Toyota Scion to know what my car needs and to do it well. I appreciate the respectful way I am treated and the reasonable charges that are made.

Doxon is always great

We have been buying from Doxon and using their service center for at least 20 years. Everything they have done for us has been top notch. Employees are friendly and knowledgeable. I highly recommend them every chance I get

Twisted Seat Belt

I was pleased that the Doxon service department was able to fix my twisted seat belt without my having to purchase a whole new assembly. They also fixed it within only a few hours, and I didn't have an appointment. Thank you!

Great customer service

Doxon Toyota scion of auburn provided me with great customer service and quick service! They had my car in and out within the hour even though there was a long line of cars in the service garage. They also provided me with a curtosy car wash and vacuum service. No complaints

Lifetime Oil Changes Create Loyal Customers

I purchased my Prius in 2005 and have had to do nearly nothing to it in that 10 years. A great car. Service has been spectacular at Auburn's Doxon Toyota. Even when I am coming in for endless free oil changes they treat me like a Gold Star customer and they often tell me that there is nothing more the car needs at this time.....first brake job was just this year! Such great service attitude and commitment to taking care of the customer without building in projects. I will buy my next Prius there....just waiting for the Lifetime Oil Change Program to return!

Our Service Experience at Doxon Toyota Scion of Auburn

Every time we have taken our 1998 Sienna in for service we have received excellent service. The personnel are always courteous and friendly and the service is often beyond what was expected. We have been satisfied customers for about 13 years now.

Great People

Great people and great service. Easy to make an appointment on line. They always take care of me and my car! Love the cookies too! Always nice talking to Joe Elliott.

Excellent Service

I have taken my 2005 Toyota Avalon in for service for many years and have received nothing but the most professional manner of doing business. My oil changes have been done in a timely manner and the people that I've dealt with have been courteous and informative when it comes to my car. I plan to continue having my car serviced at Doxon Motors for years to come. Dick Boney

Not happy

Before I even bought a bus ticket for a 4 hr trip to purchase a used car, I asked Jason if there is anything I should know about the vehicle. He said, "it's in excellent condition". In part, it's my fault for trusting him but I think he should have disclosed the damage to the rear end tailgate that I failed to notice until the next day at home - especially since I spent $25,000 for it.I sent an email complaining about the damage and he responded with, "I in no way was I not honest - you saw the pictures that were provided before you came here - tell me what I did wrong"Well, for one he lied about it being in "excellent condition". The pictures were in such low resolution that damage was not visible and when you click on the pics they should enlarge not stay the same thumbnail size. Upon enlarging the pics myself it becomes very pixelated and out of focus so one cannot see the damage. Perhaps that was the intention.A few days later I discovered they did a hard inquiry of my credit which lowers my credit score for two years. That was unnecessary because they knew before I even left my house that this will be a cash sale.As they say, "an honest car dealership is an oxymoron".(*(**** update: I just discovered that two of the rear seat belts are destroyed. The previous owner must have had a dog or dogs that chewed up the seat belts almost in half. Did the dealership not perform a safety check before I bought the vehicle? This is a serious safety issue and liability.

From Point of Sale to Service Dept This is The Best!

I have never in my many, many, years had such a great experience in buying and maintaining my car. From the point of sale, I was completely confident with my salesman and after 5 years of owning my car, I still see him when I get my car serviced. I have referred others to him and also have been referred by another person who says she bought three cars from him, which is why I went there. The service department is spacious, clean, friendly, with tv, computer, coffee or a more quiet place to sit and read. A service person greets me upon arriving, and then takes over from there. They are so efficient and explain/answer questions etc. with clarity and patience. I would never buy from anywhere else.

Bad service

Service department is unorganized and all advisors are in a bad mood. The greeter who took down the vehicle info was nice. As soon as I went in to sign papers I dealt with employees that seemed they didn't want to work and seemed my visit was bothersome to them. Every question asked was answered with a smart xxx response. I would service your vehicle else where

Service is very good.

I have 3 Toyotas serviced here. Not very often they need work beyond the standard maintenance. I have found Doxon Toyota's work and price to be very competitive with any outside shop. I have never felt cheated there at all. I always feel that I have gotten my moneys worth and I know that the job was done right.

Greatest experience I ever had at Auburn Doxon Toyota Scion

I am very pleased and satisfied with my car purchase at Doxon Toyota Scion of Auburn ! That was truly a greatest experience I ever had for buying a car with no hassle and no pressure from the car salesperson Ron Topp , Took me one hour only to purchase my new Toyota Camry . I love my car and most definitely love my car dealership Doxon Toyota Scion of Auburn! My daughter as well loves her Toyota Camry which also was purchased from Doxon . Great customer service and the staff are wonderfully professional and polite and most of all they have the best hot chocolate and fresh baked cookies , which is a great treat , while you are waiting for your car during the free 5 thousand miles service. :)

excellent service and great people

This was our first time Doxon Toyota of Auburn and it was the best experience we had in all of our years of buying cars. Tiana Goode was a great salesperson and very knowledgeable and courtesy. She was just great and is one of the reasons we came back to the dealership instead of another one. Patrick Wallace, her manager, was very friendly and also knowledgeable regarding Toyota telling us information that we did know. When we came back to buy the car, It was a great experience. Justin Tomlinson who helped us with our contract was a great salesperson and very helpful. I cannot say enough good things about the staff, they make you feel important .Thank you Doxon Toyota for making buying a car a wonderful experience and a pleasure.Mary Hughs

Doxon Toyota Of Auburn Takes Care of You!

Great Dealership! I had to replace 2 oxygen sensors a fuel sensor, I also asked them to change my oil and check and change any low life brake pads which they did all in a few hours. They did a great job cleaned the car very well after and now no more annoying service lights on the car dash. They also showed me that my floorboard had some damage which is why moisture got on my carpet interior under the driver seat so that's the next thing for me to repair. I recommend these guys they are trained and know what they are doing makes my life a bit easier! Thanks for the Great Service!

Taken good care of.

For all service since purchase of my new Toyota Camry from Doxon Toyota in Auburn this is where I come to have everything including all oil changes done. They carefully chart any service done and alert me of any upcoming service needs. This last time including a list and cost of upcoming service.I will defiantly come back to Doxon for my future car purchase and service needs.

Doxon Service Dept is great!

Doxon Toyota is a great place. I take my Sienna and Solara there for all my services. Their waiting room is very nice. Wifi, fresh cookies and coffee. If your car is in for a longer service, they will get you a loaner.

Loyal repeat customer

I have two Toyota vehicles purchased and serviced at Doxon for more than 10 years. All employees are knowledgeable and friendly, and I get the straight answers about any performance concerns with my vehicles. I have recommended Doxon to friends and I am happy to support a family-owned business. I'm planning to buy a 2015 Highlander soon.

I had a great experience buying my car from Doxon Toyota....

I had a great experience buying my car from Doxon Toyota. I have referred many family and friends. They too have shared with me their great car buying experience with Doxon Toyota. Thank you!

Recent used car purchase at Doxon Toyota of Auburn. ...

Recent used car purchase at Doxon Toyota of Auburn. Overall, a good experience. Vanessa was very helpful and professional, had good follow through with questions I had regarding the vehicle, and made a tedious purchase easier. Jason was on the ball with contacting me very quickly after my initial internet inquiry... & surely was tired of getting my calls for two days but dealt with it with grace and a smile. Only three "so-so" moments...1. Seeing the sales "boys" playing on the service golf carts...dualing head-on is more like it. Did they forget they were at work?2. The detailing of the car- sorry guys, I know you work hard, but there was still dog hair, rocks under the seats and a true wipe down needed on the vinyl and leather. Guess what I'll be doing next weekend?3. And this one may just be an opinion- but as a gracious gift to the people purchasing vehicles (and helping sustain your paycheck) I think a full tank of gas is a MAJOR customer satisfaction boost! Tens of thousands of dollars verses $50-70 is nothing compared to the 5/5 ratings the dealership is wanting to achieve.

I highly recommend DOXON TOYOTA, especially their Service...

I highly recommend DOXON TOYOTA, especially their Service Manager Mr. Duane Weil, he is friendly, knowledgeable, and helpful. Mr. Weil is the walking example of true professional that offers excellent customer service; I am another happy customer with another successful story!!!Recently, my check engine, VSC and Tracking indicator lights turn on again, I recalled they were on before while my Rav4 was still under warranty. At the time Doxons service department adjusted for me while I was there for my oil change. Since then those lights stayed off until recently, those lights lit up again.Now that my car is no longer covering by the manufacture warranty any more, I paid a hour labor of $60.94 to just perform a diagnosis; the result was malfunction code P2197. Doxon restored for me again. However, the problem persisted after 3-1/2 mile driving. The advice was replacing sensor with an estimate of $346.48 + tax and labor..I contacted Doxon Service Manager Mr. Duane Weil, he responded quickly and offered his professional advice and helpful options, and soon he ordered the part and got me scheduled within two days! Since my car is a very lightly used vehicle and just had its 30,000 miles service performed. Mr. Weil was able to help me take care of my car without burning a big hole in my wallet. That is what I call outstanding customer service!!! I have always enjoying visiting Doxon Toyota Auburn and their service department, because Doxon Toyota Auburn has giving me the feeling of going home and take care of whatever issues my car may have. I highly recommend DOXON TOYOTA Auburn, I highly recommend their service manager Mr. Duane Weil. bottom line Doxon Toyota is the BEST!!!

I enjoyed the low pressure, no nonsense approach of Ron....

I enjoyed the low pressure, no nonsense approach of Ron. A true professional and a great tip on lunch at the Sports Page too! The truck was clean and as advertised. I was given a fair trade and a below KBB price on my purchase. The finance department found me a great rate and was handled professionally. I would highly recommend this dealership for future purchases. I like the fact they are a long established business and know their customers.

I took my 2011 Prius in for it's 10,000 mile checkup. ...

I took my 2011 Prius in for it's 10,000 mile checkup. The service was very good. However, the service assistant reported that an inspection of the tires revealed: "Tire has screw in shoulder of tire. Not repairable 195.65.15 Bridgestone Ecopia EP20". He gave me an estimate of $173.57 to replace the tire.Since I had driven 500 miles on the tire the day before, I thought I could get it home if they pumped it up to it's proper air pressure. My husband took the car to Les Schwab where they found a screw in the tread, 1" from the edge of the tire and repaired the tire for no charge. The screw was not in the shoulder and the tire was quite repairable. I feel that Doxon Service tried to take advantage of me by making a false and costly recommendation.Patty Carlson

We have always found Doxon to be a friendly dealership...

We have always found Doxon to be a friendly dealership and this purchase experience was awesome. We were not entirely sure what kind of car we wanted. Our wonderful salesperson (Vanessa Delli Sante) was so patient, friendly and knowledgable that she made this easily stressful situation a pleasure. We came to Doxon at least 4 times, lots of test drives and a lot of her time. She asked lots of questions and listened closely to our feedback on the test drives as well as how we would use the car and helped us narrow down to two cars. There was never any pressure to buy a particular kind of car or pushing towards more expensive models. We did not even need to negotiate on a price. The price they offered came in under the price Consumers Report gave as a "great price". We are thrilled with our Prius V and the whole buying experience. We recommend Doxon and Vanessa to any friends looking to buy a car!

I highly recommend DOXON TOYOTA! Bottom line they are the...

I highly recommend DOXON TOYOTA! Bottom line they are the BEST!!!!! These guys are terrific. Leroy and David were outstanding, they took the time to show me all the options and models of Camry, so I could make an informed decision. No pressure sales, they listened to my needs and wants in a car matching me up the best model. Always friendly and greeted me with a smile. I did shop around and they had the best price on Camrys and gave me the highest price for my trade-in. Also when I took delivery of my Camry Ken took the time to go over all the options and programmed my radio to the stations like, as well as hooking up my Blue Tooth for my phone, Thanks Ken for your time and consideration. I highly recommend DOXON TOYOTA. Bottom line they are the BEST!

I was interested in purchasing a new truck but after test...

I was interested in purchasing a new truck but after test driving the truck my wife and I parked in front of the dealership. We sat in the truck talking about it and trying to decide if the truck was for us. The sales rep hovered outside the door of the truck and then the finance person knocked on the window of the truck stating that we needed to come in and sign the paperwork for the truck but we didn't agree to buy it yet so I told her we weren't ready yet. She said she had other people in line, so I told her to go deal with her other clients so she left.We got out of the truck and told the sales rep we weren't ready to make a decision yet and he seamed to get mad at us because we wanted to think about it before spending $40000 on a new truck.I would never go back to Doxon Toyota for another vehicle.

I would not recommend bringing your car to Doxon Toyota...

I would not recommend bringing your car to Doxon Toyota for service after they defrauded me with an unnecessary $700 repair when I brought mine in because the VVT-i system (Variable Valve Timing - Intelligent) was malfunctioning and thowing a code P1349 (VVT-i Controller not responding). This involves several parts besides the VVT-i Controller, including a selenoid, valve (the Oil Control Valve), OCV filter, oil supply from the pump, computer (g-d forbid it being that!) and associated wiring. They immediately declared the VVT-i controller to be at fault, the most expensive part (except the computer) as well as the most expensive in labor, resulting in a $700+ repair bill w/o even testing the other components even though I specifically asked them to test the rest first. The service adviser even admitted that it is not uncommon for the Oil Control Valve (a $95 part right on the front of the engine) to stick resulting in the same behavior. I got the car back and it was doing the same thing. I will be returning next week, after diagnosing the real issue myself to see if they can fix it, and trying to get my money back for the fraudulent repair.

The initial sales Consultant we talked with left us a...

The initial sales Consultant we talked with left us a little cold. When we explained this to Lorelei she immediately assigned another sales consultant, Greg and he was very easy to work with. I had done my homework by going to a couple different sites and knew the amount I wanted to pay for my new car. I had also researched the value of my trade in. By presenting all this information the bottom line amount was reached. We were unable to complete the deal due to migraine that came on all of a sudden but Lorelei told us to go home, get well, and return the next day is I felt better. We returned the next morning and finished the initial paperwork with Ken and Susie. By the time we left we felt we had made some new friends and would not hesitate to refer relatives and friends to Doxon for a new or used car.

was great to work with at first, got the deal finished...

was great to work with at first, got the deal finished and found the car smelled like smoke after I drove around for a while after we bought it (we didn't notice it when taking it on the test drive) and they ozoned it, which I appreciated (even though I'm a little worried that it will come back and then what am I to do...). The problem came after I spoke with him after that had been done about the fact that I was under the impression that the car would have full synthetic oil put in as he had been saying the entire time that the car only had to have the oil changed every 10,000 miles or 12 months, so when I get back to the dealership to have the ozone done I find that it had a synthetic blend put in by the service department (which is what they "always" do with the cars on their lot). He refused to have the dealership put in full synthetic and had quite an attitude with me while talking to me basically saying (paraphrasing here) "you already bought the car and now you come back and have all these demands". Maybe it's just me, but I don't think it's too much to ask that the car have full synthetic when their salesman is saying the car only has to have oil changed once a year (and is pushing for me to purchase the 'loaner' vehicle vs the new one with the free oil changes for two years). All I can say is stay away from them, there are plenty of other dealerships to choose from go to one of them.

This is the First time that I've enjoyed buying a new...

This is the First time that I've enjoyed buying a new car.Bryce and Gary never put any pressure on me to buy the car. Gary explained in great detail every question I had on my test drive.He even set up my phone so my hand free system worked.I had the fabric seal,paint seal,3m paint protector,lojack installation and Mike my service rep. explained eveyone in great detail. He also made sure I understood how to take care of the work that was done.

Our car buying experience was so great due to the hard...

Our car buying experience was so great due to the hard work Jim did to please us and he was so pleasant throughout the deal. And he got us into a wonderful car!

Scott talked to me about my car repair issues and gave me...

Scott talked to me about my car repair issues and gave me a revised quote. Day of the repair, Amiee was friendly and courteous, and reassured me that everything would be fine. She kept me informed of the work progress and called me as soon as the work was finished. I appreciated both of the agents working with me to get my car repaired in a timely manner.

My 2003 Toyota Camry XLE needed new computing hardware...

My 2003 Toyota Camry XLE needed new computing hardware installed in the car so my remote keyless entry would work. The part was expensive ($575), but Joe (the mechanic who did the work) was very knowledgeable and I was repaired in under 1 hour. Joe also went above and beyond and noticed that I had my second remote in my glove box, so he reprogrammed both remotes for me at no extra charge. I thought that was very considerate of Joe and it was certainly appreciated. It's those small courtesies at Doxon Toyota that keep amazing me!Aimee Seaton was great as usual as my service advisor. She made sure my car was vacuumed and washed before I left.I have full confidence in Doxon Toyota in being truthful with me in all circumstances and though I plan on keeping the car I have, I will certainly have them do all the maintenance on it and if I ever need a new car, I will go to Doxon Toyota first!I enjoyed taking my business to Doxon Toyota and again especially liked the free new Starbucks coffee machine they have for their customers!Keep up the fantastic customer service!!!

Leroy is in a class by himself. Hands down the best...

Leroy is in a class by himself. Hands down the best manager out there. He goes the extra mile to ensure your satisfaction is met. Leroy and David both took care of me. Don't waste your time going anywhere else and go straight to Doxon. These people listen, care and will work their butts off to get you the best deal possible.

I was recently in the market to buy a new car and glad I...

I was recently in the market to buy a new car and glad I bought from Doxon. The last time I bought a car I felt I wasn't very well informed. The salesperson at Doxon Tina Geery was very informative, friendly and patient. She let me take my time to figure out what type of vehicle I wanted and let me test drive as many cars as I wanted. I didn't feel rushed or pressured to buy a car. I did finally choose a 2011 Camry SE which I am very happy with. I also worked with Susie Hutchinson in the Finance department who was very helpful in explaining all the financing options.

We had a very pleasent sales experience. Greg Nelson was...

We had a very pleasent sales experience. Greg Nelson was very professional. He was friendly, never pressured us. He stayed with us through the entire process. He explained how everything worked in the Camry. He showed us how the navigation system worked, and let me tell you that system can be quite intimidating! We love our new Camry! It is exactly what we were looking for. Come to Doxon Toyota and ask for Greg!

I give Doxon the highest possible marks due to the fact...

I give Doxon the highest possible marks due to the fact that my wife and I have bought 35 new Toyota's from the Doxon family and Sales Mgr. Leroy and have had great service at a fair price. Does this mean that it was without issues, well of course not the people at Doxon are only human and as humans we ALL make mistakes, but it is how you handle them after the fact. From Mark Doxon the owner down to the lot boys and girls they really do care about the customer and will do whatever it takes to help resolve any problems that might crop up. The parts and service depts. are the best I have ever dealt with and I refer many people to them as well as the sales force. The sales people are eager to help but without being a pain in the a$$, which makes the experience way better. It is so refreshing to pull onto the lot and not have 20 sales people huddled around a big burn barrel waiting to pounce on the next person to hit the lot.The Doxon family and all of it's employees are what keep me coming back.

I just recently had my car in for service at Doxon Toyota...

I just recently had my car in for service at Doxon Toyota and I must say WOW!!! The staff is great and the facility is AMAZING.. I cant wait foor my next service.

This is one of the best car buying experiences I've ever...

This is one of the best car buying experiences I've ever had. David was EXCELLENT, price was HONEST. Will definitely recommend to friends and family and come back myself!

Please give David Khan a big raise! He was very...

Please give David Khan a big raise! He was very personable, friendly, helpful,and professional. Don't be offended about my price rating. I always think I could have gotten the vehicle for less.

My over all visit with Doxon was Great,beautiful new...

My over all visit with Doxon was Great,beautiful new building, the staff was so very friendly.I never felt any pressure to buy my truck.they answered all my questions and went to the limit to get me my loan for my truck.very happy with them and i will come back in the future as well as tell all my friends about them.Thanks a bunch to the Staff at Doxon Toyota of Auburn.

Chris listened to me and my wife helping us get the best...

Chris listened to me and my wife helping us get the best offer on our trade and found the car we were looking for. Michael in Finance completed the paperwork with no hassle and offered us the extra options and also listened to our concerns and help us make the best choice for our situation. THanks Doxon Toyota for listening to your customers, sometimes that is the hardest thing to find in a car dealership - is someone to listen. Good luck with the current remodeling.