Doral Hyundai

4.6
Overall Rating

Customer Service: 4.7 Buying Process: 2.8 Quality Of Repair: 4.0 Overall Facilities: 3.7 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.5 Overall Experience: 4.7


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Excellence attention

5
hasegawatanaka on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sometime person needs to clarify details when he has doubts or how to obtain advantage in the shopping of a product. This dealer who attended us is an expert because he has security of the product he is offering. And his explanation convince.


Happy camper.

4.6
magalyb54 on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Had a good experience. Started dealing online and through telephone conversations. When arrived at dealer everything was pretty much ready but I did go from. Tucson to a Sonata Sport. Love my new SUV!


Santa Fe Sport 2.0T Ultimate

5
linodiaz33 on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am so glad I walked in when I did. Enrique Montejo greeted me as soon as I walked in with my fiancee. I told him what I wanted and what I wanted to pay and he got it done! I had gone to the other Hyundai dealer earlier that day and left frustrated. Enrique eased that stress by making the process so relaxed that I felt like it was meant to happen that night and not earlier. This is my second experience with Doral Hyundai and I can genuinely say that their staff has improved. Even when I needed a document for my insurance after the fact, Enrique got it done. He doesn't sell and forget about you like most salespeople. He follows up and asks how the car is running and makes sure that you're happy. Hire more like him! The car drives amazing. The features are great. I'm so glad I went with the ultimate. Everyone is impressed when they hop in my Santa Fe Sport and I'm never surprised because I'm impressed as well. Fun to drive and very practical for my lifestyle.


Very Professional

5
nenagerardoandres on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Many thanks to all staff, Great service! Definitely I will recommend you with all friends and family! Never expect, Dealer experience in the pass has been really stressful


Santa Fe purchase

4.6
jonathanlee25 on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

My experience at the dealer was a good. Yazzer helped me as much as he could. He explains all my options and we test drive a few cars to find the best one for me. Great guy and willing to help.


Good dealership

4.8
garzondanilo12 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership have to mane goos worker and they know how to cel cars an tell you haow to use the car you ar buying


New Lease

5
Irma on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the sales team of Vladimir, Carlos Lemus and Miguel Gomez to be very professional, helpful and patient, since this was my first lease ever and had to have all the details of what a lease entailed explained to me. I will gladly recommend each one individually since they provide excellent customer service.


Nice and decent man

4.4
samehkaras on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I appreciate too much the effort done to Finish my business but I recommend to do the job in less time if possible thank you so much


Review

4.8
s_quincoses on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The dealership has very friendly employees, multilingual, efficient, can negotiate good deals for a vehicle, nice facility, good selection of cars, and large range of vehicles


High quality customer service

5
anystar4285 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are looking for someone with the knowledge and charisma combined just ask for Carlos Lamos; he is and excellent salesman. Friendly environment and excellent customer service.


My new Santa Fe Sport

5
phild32 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Couldn't be happier with my new Santa Fe Sport. I love this car! Joel and Frank made it so easy! Doral Hyundai is the only dealership I use. This is the family's 5th Hyundai.


My first experience

5
rumak10 on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was my first experience buying a brand new car and it was excellent. I got at the dealer at 7;30 pm. Despite the time the employee never was hurry. Thanks Hunday


Great service

5
ecraw001 on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Emilio was excellent at helping me obtain the perfect car at a price I could afford. He explained everything about my car in detail and made me feel very comfortable with my purchase. Everyone at Doral Hyundai was very helpful.


Excelent service

5
yarafuentecilla on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I' m glad to have my new car and the service was great. Its comfortable and have lot of space Im very happy to have made the decision to buy it, now I can plan a trip to the zoo with all the family and have enough space to bring refreshments.


Great service

5
carlosrafaellemus on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with service. Very Professional and vehicle met all expectations. Vehicle have more equipment than the one could imagine for the money. Overall very happy.


My Experience

5
kamalyruiz on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As I mentioned earlier, I had an exceptional experience leasing on my own for the first time. Maximo, my dealer, reassured me every step of the way and made me feel confident in my decisions. I will definitely be a return customer and will be referring other to this dealership.


Great service!

5
dianadenis85 on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Johnny was an excellent sales person! For the first time I felt comfortable purchasing a car and not worried about the sales person adding on things I didn't need towards the end. He really cared about all my needs and strived to make it possible for me to have exactly the car that I wanted. Now I couldn't be happier with my new Hyundai! I had never steeped foot into Hyundai and because of Johnny im glad I did; he makes car shopping different and he's very knowledgeable about his cars. I am a first time Hyundai customer and you'll defiantly see me back!


New Hyundai Tuscon purchase!

4.6
nataliee on 11/10/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I'm soooo happy with my 2017 Hyundai Tuscon. The staff here are knowledgeable and helpful. Our salesperson, Alvaro, was patient and attentive with our needs and questions. Thank-you for a great buying experience.


New Customer

5
billsisca on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Because of the customer service that Yasser provided to me i am now a Doral Hyundai customer and no longer a Rick Case customer. I'll be bringing in my Tuscan when the lease is up with Rick Case and going directly to Yasser for my new car next year.


EXCELLENT SERVICE

4.8
marylu on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had the best service with Alvaro, he was very friendly and extremely helpful for my first leasing. I returned to this dealership for the excellent service from my previous vehicle maintenance Hyundai.


Maximo

4.8
1057perez on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent service by Maximo. It was a pleasure to do business at Doral Hyundai. We are very pleased with the car and will recommend it to our friends and family.


Excellent service

5
tutscorner on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best service with Hector and always have. My family and I have come back several times to buy vehicles with him and will continue to do so.


Excellent

5
hmartinez052121 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent attention, profesional, very friendly and exorty to continue giving this attention all the customers and keep the prestige of Hyundai in high and the major opinion of all the customer


worst dealership.

1
victorgg1117 on 11/03/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

One of the worst dealerships I've ever delt with. forcing you in to cars to benefit them selfs. Horrible lying people. told me 3 days to return a deposit, been 15 days and counting. Sales manager was no help only made hints worse.


My first Hyundai

5
javidal69 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a long time Dodge fan making this change is not easy. Was driving a Caliber that kept breaking down. In one of the visits to the mechanic had to rent a car and was given a Santa Fe, the rest is history. Very happy.


Excellent Experience

5
CAROLBLADES on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We returned to this dealership after an exemplary experience leasing our first auto from them. We were not disappointed. In particular, Yasser was extremely helpful for the second time -- we'd gotten our first car working with him -- in meeting our needs and our price point. We have great confidence in him!


My new car

5
djbearboogy on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My new car buying experience was a very pleasant experience... Doral did a great job.. I would recommend this dealer and there staff to all friends and family...


Destroyed my vehicle and refuses to take responsibility.

1
Swyftfingers on 10/30/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Worst dealership I've ever had the displeasure of dealing with. If you are considering purchasing a Hyundai, or you already own one, stay clear of these dealership. Sent my car in for a bad ECU, and notified me my battery was bad, so they replaced it with "an old one we had lying around". Well, apparently they installed the battery on backwards because now I have a fried alternator, brake switch, condenser fan, fuse box, power windows etc. No AC, and No power windows...in Miami Florida. Of course they take no responsibility. I've already paid them $2400 and they want another $2400 to repair the damage THEY caused. I've contacted the Better Business Bureau, Hyundai Corporate, Federal Trade Commission and my local consumer protection agencies. Looks like I will see them in court. Again, do not do business with this terrible company. You have been warned.


Five Stars

4.8
istar66 on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am very satisfy with my purchase and salesman, I didn't have to spend few days like I used to do it with other dealers


Excellent

5
thaisbuergo on 10/28/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service will recommend dealer,, salesmen were great. Very competitive prices., felt like we were dealing with family...very clean and welcoming. Bathrooms were very clean as well


Very Professional Staff

5
cubanito1luv on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great all around service, staff answered all my questions and provided me with documentation for everything I asked for. Final negotiated price of the vehicle and monthly payments were exactly what I was looking for.


Patience!

4.6
itsiliu on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Great patience from the salesman.. Helped me figure out what was within my budget and helped me stay within my budget as well. I would definitely see him again, he was honest and straightforward! Never mislead me or pushed me to go beyond my budget.


i'm happy with by buy

4.8
claucirica on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

i was very please with my azera Hunday,the sales person (jorge) was very polity he explain every thing about the car's function and the connection with bluetooth


Good

3.6
lourdes.mejias48 on 10/28/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

La atencion del vendedor fue magnifica,atenta y educada SrCarlos lemus no asi del manager que tuvimos que discutir con el el precio del lease ,no hay consideracion ninguna a pesar de ser un cliente ya de anos en ese dealler es mi cuarto carro y he llevado amigos para que tambien obtengan uno.


Excellent

5
luquelaura on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Good service people were very nice ..I was happy with the service and happy with the staff.everything went very well and I was able to take the car I wanted


Everyone was nice

5
mariangelaromero89 on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If it wasn't for Miguel I would of not leased a car that day he was definitely amazing! Jaco at financing was the best that I've dealt with. Anise and Carlos Very nice and helpful


Excellent & Fast Quality Service

5
samanthacurbelo on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family and I went into your dealership with a car and price in mind. Your dealer Carlos was able to help us reach those prices and help me get my very own first car!


Great Experience

5
regit123 on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew what vehicle and color I wanted and Johnny and Johanny had it ready for me when I got there. The whole process was very easy. They were very nice to me and my family and I definitely recommend them for your next Hyundai purchase. I know I will.


Dealership

5
eaglei828 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been to several dealerships and Doral Hyundai the best. I have gotten cars there and I have brought in my mother in law and my wife. I will definitely be going there again.


Amazing !

5
joyceemarie07 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Extremely happy with my sales person! Took the time to really get me what I need. Did not try and sale me something I did not want. Left the store really happy with what I got.


Good

5
vincebry769 on 10/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a good buy. My salesman helped Me with everything I needed. I am happy and contented with the car. The financial manager is also helpful and explained to us the breakdown of numbers. The manager allowed me to exchanged the car I bought the first time and when we realized after we went home that there was no Bluetooth hands off features, we brought the car back the next day and change it to the one we like most.


Doral Hyundai

5
jeffreylafontaine on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience at the dealership and got what I wanted. Roberto treated me great and I got what I wanted. This is my 2nd Hyundai and they have both been from this dealership I highly recommend it to others looking for a new car.


A+++ FOR THE DORAL TEAM

5
jaypenn.03 on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Doral Hyundai was exceptional between the great service of my salesman (Hector Fernandez) and the finance manager that assisted us (Adam Khodr). I came in late Thursday evening and without hesitation Hector assisted me with all my questions, concerns and requirements. I told him exactly what I wanted and needed, sure enough he made it happen. As it was my first time leasing a vehicle and I went alone he made me feel as if I were right at home! A+++ for them!!!!


Excellence

5
gadejo63 on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales person Raydel was excellent he went above and beyond my expectations .... He was very patient when explaining all the features about my new car and explained in detail the blue tooth and special features when connecting my phone


Great car buying experience

5
kmunilla on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an awesome experience buying a new car with Robert Betancourt. He was very straight forward and informative about every step and made the whole process smoothe and enjoyable.


Thank you

4.6
olga.perez11 on 10/14/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a good experience at the dealer with the salesperson Phillip Perez and all was good.! I will recommend this dealership to people and will recommend Phillip Perez to others,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Excellent customer service

5
karenzmax on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Customer service was excellent. The service department and management were great at explaining everything to me. I will definitely recommend Doral Hyundai to family and friends


Hyundai purchase

5
helenboada on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Staff was very friendly. Our dealer was patient. She also provided us with car options, and helped us understand further information pertaining the purchase.


Tucson Lohana

5
tony26 on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We did a very good purchase and were very well attended. We definitely continue to come to Hyndai for next vehicle purchase. We are very satisfied with every staff from Hyundai dealer.


Good experience in doral but stay away from the south dixie us1 location

3.8
odalysfl on 10/08/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Had a good experience at doral hyundai everything went smoothly there. I bought my santa fe 2017 car there. Stay away from the hyundai on us1 and 158 st . Salesperson taylor abreu and manager eliyahu rankin were deceitful liars very unprofessional and unethical Not recommended and not trustworthy. I would like to be contacted by steve gutstein or higher management to further discuss my experience there. Tjey should not be working there or any other dealer. Because of them they lost a sale and a client at that location .


Best dealership in Miami

5
alexmolina1127 on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car a few weeks ago. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype.


Survey

4.8
lalon016 on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Salesperson, Alvaro was great. I've had issues in the past at this particular dealership with my previous lease but Alvaro helped me get the best out of my new lease.


Great experience

5
jtaber785 on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service from sales and finance. Very quick, helpful, professional. Very understanding that we had our baby and young child with us. Definitely recommend and will be going back in the future.


2017 CAR

5
juane.mena on 10/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I WAS DISSAPOINTED WHEN THE SOLD THE ORIGINAL CAR THAT WE WHERE SUPPOSE TO GET, AND HAD TO GO BACK ON A SPECIAL TRIP TO GET NEW CAR , BUT MY SALES PERSON MR YASSER IS A KNOWLEDGE, HONEST, AND FRIENDLY PERSON TO DEAL WITH HIM, I CAN NOT SAID ENOUGH ABOUT HIM PERSONALY, BUT THE MANAGER WAS NOT TOO FRIENDLY TOWARDS US ON BUYING THE CAR


Awesome experience

5
lauri2609 on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Im very satisfied with my brand new car,got a great deal,and the girl who helped me was very friendly and professional. Definitely i will return in the future.


Perfect

4.8
kassy2496 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Hector the sales who helped me did an awesome job at doing so and made me feel confident in buying my vehicle. He made sure I understood the vehicle.


excellent service

5
bosend79 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Continue with same service , don't change. Just add better things to be close perfect way. In addition , improve time to make car maintenance at mechanic office( oil change, wheels rotation...) , sometime is long time to perform this service.


Purchased of a new car

4.4
jose.molliner on 09/29/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Not 100% satisfactory even though it was not all bad, minor customer service details which will prevent extended waiting times and unnecessary visits/returns to the dealer


Patient Salesman

5
lourdesprice1 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a car and then returned it the very next morning because I did not like the interior color. Philip did not get upset in any way, and sat down and helped me select the perfect car through an elimination process. He was very professional and showed no inconvenience or impatience, even though the paperwork had to be completely redone. Philip's deal was on the verge of falling apart, but he kept his cool and made me feel very happy by the time I left the dealership. I would specifically recommend Philip to anyone that was interested in a car.


Excellent

5
londonom on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience leasing my Genesis G-80 was excellent, without stress and in a very friendly manner. I get the terms that I had in mind. I will definitely recommend this dealer.


experiencia en el dealer

4.6
rizquierdo00 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

La compra fue buena y las personas tambien solo que el tiempo es muy largo en la espera lo que hace que se pierda tiempo por lo que deben mejorar esto y la concordancia entre las ofertas online y el dealer


Pleased

5
mjblanco03 on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a good experience with the salesman, financial officer and the sales manager. I am definitely please for their professionalism. Great experience and satisfaction


lousy customer service

1
robert dirnfeld on 09/26/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

My name is ROBERT DIRNFELD 305-812-0007Its not about buying the vehicle, its about maintenance, repairs, parts and service in general thats where HYUNDAI DEALERS and CORPORATE falter, dont buy/lease a problem vehicle. Remember in life you get what you pay, HYUNDAI cheap product, quality, customer service, dont expect more from this Korean company. Starting from the dealership all the way to corporate, cheap, arrogant and incompetent service. Again you wont get more than what you pay.All unsatisfied Hyundai customers should get together and initiate a class action lawsuit against HYUNDAI MOTORS USA and the dealers that have abused them. My email is ROBERT.DIRNFELDatGMAIL.COM.I went to pick up my 2015 Hyundai Sonata from service, after being there for a week, it came out worse, it was left again, after emailing Pedro Casal the GM that evening, his response was that he would take care of it, false (have the email). Sounded great, I get a call around 11:35 AM the next morning, Carlos the service writer, informed me to pick up the car and that he REFUSES to repair it, lack of customer service, the reason, I am going to give him a bad CSI, he does not consider it right, and again you receive what you give. Service is bad, DORAL HYUNDAI/HYUNDAI MOTOR USA never have the parts, always on back order, now on a 2015 Hyundai Sonata, while in service, service writer called to inform me that parts are on back order, he even told me parts could come within a month or two, suddenly parts came in the next day, did they use used parts if none were available nationwide. Service is extremely bad, the service manager never available, never returns call, GM Pedro Casal as per the email he sent me that he would take care of the vehicle, again lies, Dean the sales manager informed me that it was not his problem and turned his face away, incompetent, arrogant, they get their pay check from the consumer. There are better places to get mentally violated than a Hyundai Dealer, especially Doral Hyundai and Hyundai Motor USA.I will never ever buy/lease a HYUNDAI again. The corporate office has the nastiest attitude, they refuse to assist, starting with Craig, Evelyn, Levi and Sunny. Mr. Pedro Casal GM of Doral Hyundai informed me that Robert Stapler from Hyundai Motor USA, told him that the only way he would meet with me is via mediation, he stated that Mr. Stapler emailed me, total lie, what's he scared of? The bad way they abuse the consumer. If Robert Stapler from HYUNDAI MOTORS USA was a man of HONOR, knowing how they abuse their consumers, he should try to fix the problems, he only aggravated them more.On September 3 and September 6, 2016, Ricky Gardner from Hyundai Motor USA, called me to try to assist me, even offered to fly down an engineer, he sounded like he was really trying to assist me, told me that he would call me on the 6th, he did, was just as arrogant and his refusal to assist me with my vehicle, basically told me to F**K OFF. Seems that all Hyundai employees forget that their income comes from us the consumers, not Hyundai.DORAL HYUNDAI/ HYUNDAI MOTORS USA/ ROBERT STAPLER/RICKY GARDNER/DAVID SUCHOWSKI CEO of HYUNDAI USA are the frustration, arrogance, and incompetence shown by Hyundai USA. What a shame.


Jefe de turno

1
Periko on 09/25/2016

Overall Experience: 1.0

Hoy en la tarde fui a este dealer tuve una muy pero que muy mala esperienciq con el jefe de turno o como lo llamen mal educado y arrogante me trato como una mierda diciendo esto puedo afirmar que con el vendedor fue todo lo contrario amablisimo y muy educado donde uso su tiempo para darme una explicacion de todas las maneras de financiamiento y le agradesco .como quiera no por una persona como el jefe maleducado que es solo uno ,puedo recomendar el dealer


My Experience at Doral

5
calvinbuchanan639 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales staff and finance people at Doral Hyundai did an excellent job. My sales person Terry Chapman, took care of the whole process. I will recommend friends and family to Doral Hyundai.


Excellent

5
wendynerio on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealer and sales person were Excellent. I would highly recommend it to any of friends and family. We have been Hyundai customers foe years and have always been happy.


Best car buying experience

5
dcarlucci on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vladi helped me get the car I wanted at the price I was comfortable with. He was attentive and I felt like a valued customer. Will come back because of the service he provided.


took one day

4.2
juankusnir on 09/18/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

thanks to jorge acosta, i walked in and signed a lease within one day. overall good experience at hyundai doral. when construction is finished, it will be wonderful place.


Excelencia!

5
vanebc10 on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Muchas gracias por el servicio y darle cuidado especial a cada punto de nuestro proceso, teniendo en cuenta que requirio un trabajo extra con respecto a nuestro proceso de aprobacion.


Sales experience

5
patricia0220 on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yaseer provienes a delightful shopping experience, he worries about customer is completela satisfecho with his purchase, explains at detail all benefits of transaction, and in our case, he Delivery our car, Doral Hyundai is Lucky to have an employee like him.


My Hyundai experience

5
papimo73 on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This has been my best experience buying a car. I went into the dealer with very high standards, but very low expectations to be surprised with an outstanding service.


Amazing!

5
jplusk24 on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in with the right car in mind and met a salesman by the name of Vladimir I told him the car I wanted and he showed me the best options and I absolutely loved one of the cars and he helped me and talked me through everything to make it happen l, very happy with my visit. I'm a proud owner of my first new car now!


New Loyal Customer

4.8
vane.v78 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent customer service, professional, non-aggressive approach. Will recommend to friends and family. I will return again and continue leasing from Hyundai of Doral. Thank you so much for making it happen! New Loyal Customer. ?


Satisfied

4
olgae on 09/16/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I am satisfied with the service. I knew exactly what I wanted. The sales person was very friendly and not pushy at all, which I liked very much. At the end the manager inflated the price of the car for things I wasn't aware. I didnt realizevit until too late.


GOOD DEAL

4.6
igarcia0 on 09/13/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

I AM VERY HAPPY WITH MY CAR AND ALVARO WAS VERY NICE WITH US. IT IS A VERY GOOD DEAL FOR ME AND I HOPE ENJOY MY NEW CAR. I REALY EXCITED.


Hyundai Elantra

5
mikerivero89 on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience was amazing due to Joel Chapman. He is a professional, kind, and hard working individual who goes out of his way to make the experience satisfactory. I will be recommending my friends and family to go to Doral Hyundai and to specifically see Joel! Thank you!


excellent expirience

5
brycapo on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Definitely I'll recommend Doral Hyundai and particularly this sales person(Enrique Montejo) as a place where you can spend your money receiving a excellent customer service,he just satisfied my needs,thank you!!!


Painless

5
ericnieves0521 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went into the dealer with a few question but basically knew what I wanted. My sales rep was very knowledgeable and answered the questions I had. The best part of it all is that he was not pushy towards getting all the add-ons so that he could make more money. Yasser and Philip were straight forward and their main goal was to keep me completely happy with my purchase and work with my needs.


Excellent attention

4.2
qbano05 on 09/09/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The sales person was very kind, he explained to me all my car features, he knows each detail about the car, I'm so glad to with him and with my new car. I received the deal I was looking for.


Excellent Dealership

5
victoria_carlo on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service provided at this dealership was excellent. The employees make sure that every customer leaves satisfied. I would highly recommend and will definetly be a returning customer.


Santa Fe

4.8
anthony.rivera5 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent! My family and me are enjoying our new 2017 Santa Fe ! Thanks Vladi , for you awesome and detailed attention! We will be back when the lease term is over to upgrade to a newer Santa Fe! Thanks!


Excellent Experience!

5
grethelled on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second time leasing a Hyundai and the best experience so far. The person attending us was respectful and very professional. First time I feel that I didn't have to struggle, think, and re-think what to do. With all the information provided by the vendor and the drive around the dealer I felt I had everything that I needed to know to make the rigth choice. And I did it! Thank You Oscar Yanes!


My best car

5
chirinorene73 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with my car , people who helped me are all very professional, loved the service and the time I was in the dealer I felt at home , I laughed a lot !!!!


Awesome experience

5
gabbiegallardo820 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience on my visit, i would definitely recommend people to get a lease here. My sales person was very efficient, professional and cared for my car needs.


Lease

5
kdenisse_moronta on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They took the time to explain me everything from the car features to the whole financial process. Had all the answers. I'm happy with the experience I had.


Great!

4.4
carmuch0304 on 09/08/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very friendly and helpful. We came back a second time to finalize everything and it worked our great. Doral Hyundai is a professional dealership. Thanks


Doral Hyundai

5
bobbyperez1208 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yasser is very helpful and straight forward. Listens to your wants and needs and gets you exactly what you're looking for. I will definatly be back when I need another car.


Excellent Service

5
jraventos2 on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Johnny provided excellent service. He was detailed in his explanation of the car and took his time to demonstrate all our options. I would recommend Johnny and look forward to coming to him again in the future with questions or when it is time to lease a new car.


Excellent

5
josefriverap on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was excellent. I found the right car that I was looking for. This is the fourth Hyundai vehicle that I buy/lease in Doral Hyundai. Thank you very much to Carlos Lemus and Anais Caraballo.


Awesome car buying experience

5
amalex4 on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service, friendly and helpful including the financing department. I will recommend to my friends and family. Great management staff Congrats to Pedro the GM.


excellent

5
raulerodriguez1958 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What can I say that I have a new lease I switch from accent to an elantra .great. people frendly nice the please near where I leave .


Car price changes

2.6
rolylarosa on 08/25/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 3.0

If u see the price of thecar on the parking lot, that is not the right price, they are going to modify for multiple me time


Excellent Service!

5
audreyedias on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful, did not pressure me or oversell, and got a great deal! I didn't know that a car leasing/buying experience could be so simple. Ask for Carlos!


Ale

5
rmagadan72 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service. Only one hour to purchase new car. Offered 3 options to lease new car. My car is awesome and although the color is not what I wanted , I love the color since it is unique. Thanks to Mykell for showing me this color.


Excellent salesperson

5
apupo75 on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was an excellent experience. I could not have had a more qualified sales person. I am looking forward to conducting more business with him in the future.


Excellent Performance

5
gmunoz445 on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent performance by Johnny Rodrique. Definitely an asset for Doral Hyundai. Johnny was very pleasant to work with and resolved my issues during my purchase with professionalism and without hesitation.


Good

3.8
hildalago on 08/12/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

It was a good experience and so far we are happy with the purchase. Waiting to get the seat covers which were not available when we went to get them.


no gas

4
barbaracorzo on 08/12/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

never have gotten a car with no gas in the tank sales man knew there was no gas and never offered to have it filled. there was a promotion for publix card if came in to test drive. showed paaperwork i got in mail to salesman told me because got a good deal would not give me card.


Excellent

4.8
leidypachi on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I believe that the attention at the dealership was excellent. Very professional. Great customer service. Agent Quintanilla was very helpful. Will recommend this agent to other friends.


pleased purchase

3.8
dannis.roque on 08/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

the staff was very friendly and helpful anytime. Great experience. Loves what he does and takes the time to explain every single detail! He definitely takes the pressure off of buying a car!


Satisfying Experience

4
javier.zayas.bazan on 08/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

The dealer was quite busy but there was still enough personnel to assist the clients. The process was relatively efficient. The facilities are good. The parking situation for customers can and should improve.


Total satisfaction

5
mozart124 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire experience at the dealership was just fine. Every staff member I dealt with was precessional, courteous and helpful and above all the whole process took less than three hours.


Sale

5
olimpico0253 on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Perfect ,I would like great deal next time this will be my thired car from Doral dealer , I hope prices stay low and the quality stays high.


Worst experience ever. Rude and lies

1
Mdavis1435 on 08/05/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This was a horrible experience. I was told a price on a vehicle and was not happy and i simply asked for the best price upfront. When I decided to leave they tried dropping it 3 grand and i still wanted to leave which they then dropped it 5 grand. Obviously they took advantage of me being a woman alone and made the mistake of assuming i did not know what I was doing. They didnt even want to give me a price without running my credit. I didnt ask for monthly payments, only the price of the car. The guy even said and i quote "your not going to do anything obviously because you probably need a man to make your decision" RUDE


Fine Service.

4.2
arlene01 on 08/04/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Mr. Ferreyra was professional and met my needs. I give a 100% to him. Finance guys could do with some customer training but were more or less adequate.


Exellent service!

5
gennyva on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From beginning to end the service was excellent! Nick was great! comfortable with our Happy with our purchase. Will continue to be a Doral Hyundai customer for years to come!


Santa Fe review

5
m_rossi2415 on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick wad great with helping me find the perfect car! He made sure I knew all the colors and interiors available so I could choose. Thank you!


Satisfaccion

5
anorbertogel on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Esta es la primera vez que salgo de un dealer satisfecho con el trato y el servicio recivido. Senti un respeto por el cliente que no lo habia experimentado antes. Muchas gracias por todo. Definitivamente es un lugar que recomendare a mis amigos y parientes. Exitos!


new car buying experience

5
bobbyhenderson64 on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

absolutely excellent. will definatelly return to see Nick Tagle great salesman knows the product extremely well. Very polite, kind and courteous. This is the 3rd Hyundai we have bought from him. Have sent him many customers and all were very happy with nick. He gets things done


Fantastic service

5
glynnis01 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was nothing short of stellar. Yasser was the BEST! He greeted me right away and took care of all that I needed without any hassle or fuss. First car experience that has been a joy. Thank you!


excellent buying experience

5
juanmiaherrera on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yasser is the best sales man I have for a while, and I will keep him as my sales man always, and I will make sure that all my referrals goes to him, also the sales manager was good


Purchase Experience

5
diaz9597 on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alvaro is the best salesman there! Very friendly, patient, thorough. He took the time to explain all features of the car without rushing. I would recommend him to any friend or family member.


My purchase at Doral Hyundai

5
corripioe on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful excellent experience. Alvaro made sure that he listened to all my needs and wants. At the end of this purchase I left satisfied and happy with my new vehicle.


Excellent experience.

5
enriquecalero on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience at this place, will buy again from this dealership. Friendly staff, good price and great vehicles. Financing was easy and meet my expectations.


Purchase of New Vehicle

5
FIGMENT4513 on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to commend Salesman Roberto Flores for his professionalism and outstanding Customer Service. I have dealt with him now for several years and as a result I have leased 5 vehicles and recommended him to several family members and acquaintances. They have all been treated to the same level of professionalism and sound customer service. He is an asset to the Doral Hyundai family. Thank you.


Hyundai Santa Fe

4.4
idelis2249 on 07/21/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Alvaro was my sales rep for the past 2 cars and he is excellent. I also worked with hector at the time of the purchase and he was very thorough with the car features.. It definitely helped!


very good

5
hhalv3018329 on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were very nice and kindness and excellent and the sales person Oscar yanes treated me right and vey profetional and I would like for him to help me again.


Amazing service

5
natalirodriguez on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I usually hate going car shopping but I couldn't of had a better experience. I felt like The sales person understood me and cared about my payment limit. He had a lot of patience because at first I had no idea what I wanted to drive. He took the time to ask me a couple of questions to know what to show me. He made me feel comfortable and trusting. I couldn't of asked for more!! Everytime my friends/family want to purchase/lease I would certainly make sure they go to Carlos in doral!


Johnny Rodrique

5
rtlsay on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Johnny Rodrique was extremely helpful and courteous in the purchase of my Sonata. I will recomend him to anyone who is looking to buy a new or used car.


Awesome experience.

5
mitchjreyes on 07/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Yasser helped me get a second car for my wife. I was very happy with the service and deal. I would definitely come back for my next vehicle.


Great place

4.8
lisandratrujillo on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was a great experience. Fast and easy, no hazels to find my new car. Ruben was very helpful and worked with me according to my price range and vehicle needs


Very Happy with my new Car

5
beadcp91 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really nice customer service! Explained every question I asked. My car was clean and ready to go when I went to pick it up from the Dealer.


Happy Good job

5
luismarrero716 on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I are completely satisfied with our buying experience with Naibi. She did everything he could to make sure we were not only with the Hyundai but that it was exactly what we wanted. Never at any point did we feel pressured to buy. In fact it was quite the opposite. She was very patient with us,


Bai experience

1
PABLO ACEVEDO on 07/14/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Tremenda mala actitud con el cliente,trato despota por parte de uno de los supervisores de turno,despues de casi 4 anos de cliente,me expreso que me marchara del dealer,bastante desagradable,y arrogante


Review

3.8
diezdeonate on 07/07/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

As always it is a frustrating experience to buy/lease from any dealership. You have to fight to obtain a better deal than the one presented and you always leave with the thought that somehow you have been screwed. At the end you are so exhausted that even a problem with the car at delivery makes you want to get out as soon as possible. The car was delivered with a problem with the rear seat frame and I had to go back to the dealer to service it which meant a day wasted.


Excellent Service

5
achc6 on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fair dealing & negotiation. I am very satisfied with the service provided by Doral Hyundai Dealer and personnel. The sales representative took interest in helping me find a vehicle that would fit my needs.


Johnny Rodriguez was great!

4.2
moizeesimone on 07/07/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Johnny was great to work with and he was very professional, patient, and helpful. However, Guillermo was very rude, offensive, and tried to take credit for selling me my car when all he did was take me on a test drive. Because of his poor demeanor I told him I did not want to move forward with him and that is when I started working with Johnny who was wonderful.


Excellent Service

5
marilynmorales1021 on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The salesperson Johnny as well and Nick were very professional and friendly to work with. The experience in purchasing a new car was more than I had expected. Great crew.


Excellent service

5
kasey214 on 07/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vladimir and Jacob were excellent salesman and everyone else was friendly. Loving my new car. The environment was very welcoming and the car met to my satisfaction


Excellent Service

5
ttennay on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service was amazing. Sales Representative was very friendly, helpful and courteous. I think the dealer and the sales representative help us get what we needed. No hassle whatsoever, they were very professional.


TRUE CUSTOMER SERVICE

5
paulh321 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 8 Hyundai products through Doral Hyundai since 2007 and have been overwhelmingly satisfied, both with the vehicles and, more importantly, with the amazing staff. I am very thankful as well that I have had the pleasure of working with the same sales rep since 2007, Mr. Joel Chapman. He has always been exemplary in his attention to detail and commitment to service for the customer!!! He is not the only one though. The Service staff is also amazing. They keep their appointment times and are extremely professional, even when a customer seems to be trying to upset them! Over all...the best dealership and customer experience I could have ever asked for...especially in Miami (A city Not known for customer service)!!!!!


Sale person

5
yvettepadron on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

the experience was more that I accepted. He was very helpful, kind and knowable. He explain with details everything about the car. took me for a test drive. He when about and beyond his duties. I was in love with the car.


Excellent follow.

4
ernesto.acosta on 06/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

The dealer i worked with (Hector Fernandez) knew from the very beginning what i need and what i was looking for. His offer of vehicle were very precise and with good quality.


5 star customer service

4.8
emerio_hernandez on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Yasser Fahmy, the best. I am completely satisfied with my buying experience. Yasser did everything he could to make sure I was not only happy with the Sonata but that it was exactly what I wanted. Never at any point did I feel pressured to buy. In fact it was quite the opposite. Yasser was very patient. I will recommend Yasser to anyone I know wanting to buy a car and I will definitely buy from him again when looking to make another purchase. Yasser, excellent customer service, he's a 5 stars. Doral Hyundai should be proud of the service Yasser provides.


Professional Sales Staff

5
FIGMENT4513 on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 5 vehicles from Doral Hyundai over the past 6 years. I have also made several referrals to family and friends. Although their service is good the main reason why I continue doing business with them is because of their professional sales staff. Specifically Sales Associate, Roberto Flores. Mr. Flores is a true professional and provides exceptional customer service. As long as he is a member of their Sales staff I will continue doing business with them.


Perfect dealership

4.8
dalenys on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent service. Yasser was very helpfull and friendly. I recommend him. He helps me and my wife to find the best car for us. Thanks


Drove 90 minutes for a great deal!

5
newseals on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We drove all the way from Naples to do business there. We were offered a great deal over the phone and they stuck to it so it was worth the drive. For that reason we probably won't use the service department, but over-all we were very pleased with everyone at Doral Hyundai. Our salesman Johnny Rodrique went out of his way to help us even staying 3 hours after he was supposed to be off, that's great dedication and excellent service. Also our first contact was with Johanny Vicente and she was very polite, courteous and prompt to return calls and communications. Johanny was the reason we made the trip and Johnny finished the job. Again, very pleased. Scott & Kim Johnson


Excellent Team, A+++++

5
dwsflorida on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent job provide for all professional dealer team in special for Salesman, Very good car options, fair negotiation, amazing people. Got in and got out within 2 hours, including 3 test drives. Thank you!


Thank you

5
bismarcksr on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased With the vehicle I purchased,the staff at doral Hyundai vas very helpful and they explained me every question I had Not to mention the way they help me thru the whole process


2017 Elantra Limited

5
certhal on 06/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very satisfied with the experience of purchasing my 3rd Huyndai at Doral Hyundai. The salesman (Mr. Robert Betancourt) did an excellent job addressing our needs and working on a fair deal. It is a pleasure to negotiate and do business with a professional salesman like Mr. Betancourt.


Amazing Customer Service

5
cfurrer60 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealer that attended my brother and I at Doral Hyundai was Johnny Rodrique. He was extremely helpful and demonstrated he great standards of what a true car salesman is all about.


Amazing experience

5
yeisnier on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I totally recommend this dealer, the experience was amazing, the service, the sales man. All was excellent, I get the car totally clean, and the instructions to how used the navigation, Bluetooth was perfect. Thanks for all.


Honest & Supportive Lease Purchasing Experience

5
aef on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had spent months making aggressive requests for the trade-in of my current vehicle in the effort to procure a lease of a new Tucson 2016. Jacob Reyf, the Sales Manager, was always direct and candid with me regarding the reality of my situation. Yasser Fahmy, the Sales Associate, was very attentive and friendly; especially in consideration of the fact that my 5 year old daughter was with me for the duration of my time at the dealership. Overall, it was a very positive and friendly experience. I would recommend Doral Hyundai to any friend or family member interested in a Hyundai.


My Experience at Doral Hyundai

5
sima.salud on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall Doral Hyundai provided one of the best car buying experiences I've ever had. My sales person Mr Yasser Fahmy is a total professional with a great disposition. He is a genuinely personable individual, I have in fact already recommended Doral Hyundai and specifically Mr. Fahmy. I would also like to mention management was helpful and courteous in extreme as was the finance department. The vehicle did come with some sort of glitch in the break disks which seems to be of no major consequence, it was already acknowledged and noted and will be taken care of. So overall A+ and a great big THANK YOU to Doral Hyundai and the entire team


excellent dealer

5
e_mayra on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doral Hyundai, the best, that's why I've been with them for so many years. won't change them for no one else. The service department is great, very professional people, and their Manager are very welcoming gentlemen.


excellent

5
kellyrivera5509 on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will and I have recommended people to this dealership. I am very happy with my car. Johnny Rodrique was very helpful and very professional. My overall experience was excellent.


Always an excellent experience

5
ailyn.mazo on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always an Excellent experience, very attentive staff and welcoming. Will definitely continue to recommend Doral Hyundai! Very satisfied and happy with my new vehicle and the services received.


I got satisfied

4.8
jotopeg on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I just got what I was looking for; an economic, good looking and efficient car. I'm talking about the Hyundai Elantra 20017. Hyundai's models are invading American roads.


Review

5
samymar56 on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had Great experience leasing my 2017 Santa Fe the sales agent Carlos was very personable and friendly, he answered all my questions and worked with the price


Amazing Service!

5
kristen.guzman on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Johnny really took care of me during the entire purchasing process. I appreciated that he didn't try to sell me something I didn't need or want. No evil car salespeople at this dealership! My first Hyundai car experience was with Rick Case and I will never go back there. Doral Hyundai will always have my business and I will tell all of my friends in need of cars about the great experience I had at Doral Hyundai.


Great experience!

4.8
pinr84 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Certainly the place to go in Doral. Great customer service and little time spent at the dealer. Time is money and I'm very impressed with the little time that it took for us to find the vehicle and the financial part of the process. Thank you Oscar, Finance & Management.


Great service

5
jorgeluisesquivel on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me and my family had a very good experience leasing a car at Doral Hyundai, the service was excellent and very professional and the salesperson was very helpful and patient all the time.


Nice people working there

4.4
jcarballomiret on 06/02/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I really appreciate the patience and professionalism shown by the staff, but I still don't like how dealers works, and this is not something in particular with Doral Hyundai, I think they are a good dealer. The think is the fuzzy prices and the negotiation process takes too much. Lease prices should be listed somewhere for all models, not only the basics.


Hyundai Sonata

5
bbarreras2008 on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No additional comments the dealership are friendly good courtesy and easy to access and a sales person give me the best choice based on what i need


Great service

5
yamaxl on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I least 4 cars, that tells you its been great for me,i also i recomended friends and family and they have least and finance cars in doral hyundai.


Doral Hyundai experience

5
parente730 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and accessible place, professional staff all around, prompt responses to questions, definitely one of the most knowledgeable and professional salesman that I have ever encountered, an asset to the dealership and to the Hyundai brand. Have and will continue to recommend, dealer and salesman!!


Great Customer Services

5
Lourdes on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm very happy with the attention I received from Yasser (sales) and Frank (finance) both outstanding service. This is my 3rd Hyundai and would definitely go back in the future.Thanks


Definitely Recommend

5
mrodr3388 on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Johnny is an excellent salesperson who considered our wants and needs and found the perfect car for us. He helped my sister purchase her car too and that is why I came to him when I wanted to lease a car. Frank in Finance was very professional and friendly. I recommend both of these gentlemen if anyone is interested in purchasing a car or in a lease.


Awsome

4.8
angela.mora0507 on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Awesome sales representative he went out of his way to make us feel comfortable and to make sure we got the car we were looking for


My experience

5
agroover09 on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman was great, and very friendly. Location was nice and everyone was nice. Finance guy was tough but got me what I wanted. Overall it was a great experience


Great experience!!

5
chaniety on 05/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All my appreciations to Yasser, the sales person who always worked with me, 2 leases in a row...Very respectful, professional and willing to help. Thank you so much Yasser


Unhappy Doral customer

1
bernardif on 05/18/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Really bad experience. The sales person is a dishonest and liar person. I tried to contact General Manager and Never answer my calls. Customer Service doesn't have an email address and when you call asking for Customer Service, they transfer you to Service and Parts. And, now they call me for a Recall in my car. I will not go to that dealer for that recall.


Great experience with my lease

5
mariayolandao on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with my purchase and with the attention I received from my sales person, he was very patient and kind. This is my first time leasing and I had many questions and concerns, but he was patient and explained all I needed to knnow and all about the car.


Outstanding service!

5
panthergirl411 on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great/outstanding/ straightforward service! This is my 3rd hyundai and would definitely go back for further purchases and also recommend friends/ family to do the same


Second Elantra

4.8
espreso4 on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have leased 2 Electra's from this dealership and closed deal with the same sales person, my husband and me are very please with the Dealer and staff of Doral Hyundai.


Excellent Servise

5
seniorlady1969 on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. James Rosen, is en excellent sales person. He ask what I was interested, the model, color, sunroof, navigation etc. I ask for the best Sonata with all inside. Mr. Rosen help me to learn all the technology involved inside the car. He even made another appointment to go over if I had any questions. He was very kind and with a lot of patience.


Great Service

4.8
Bboop1015 on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am very happy with my new car and with the service received by Alvaro Romero. He was professional and very pleasant, answered all my questions and assist me with all my requests.


Excellent car excellent customer service

4.6
vivianaporto10 on 05/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Excellent customer service. Is the 3car I lease from this dealer and the sales person always being the same. I love the Genesis and the package I selected now.


Excellence treatment

5
enram97 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Compact sedans are the sneakers of the auto market: They're practical, affordable and not very exciting, but they get the job done. Hyundai's redesigned compact car kicks that stereotype to the curb. The 2017 Hyundai Elantra is redesigned with brawnier styling, more passenger room, better fuel economy and loads of available safety and creature comforts.


Excellent

5
michelleoran1 on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service! Ariel and Robert were both very helpful. They helped me find the exact vehicle I wanted. Everything was great from test driving the vehicle to the financing department.


Nice

4.6
yamelr on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Doral Hyundai is e pretty good place to buy or lease a car , sale guys are nice person and cars prices reduce this is the truth for my point thx guy for y


excellent

5
alexis4242 on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love Hyundai I recommend this dealership to every one andday the sales persons who attended me simply the best and the experience was fantastic I come back for my next vehicle there again


Great

5
maggie251 on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealer with lots of very friendly sales representatives waiting to greet you at the door. Very clean and organized with plenty of vehicles to choose from in their huge lot.


Great dealership

5
mmoralez1981 on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. I love my new Hyundai. The sales staff is the best. Dealt with Ossie, awesome guy. Treated us like family! I highly recommend this dealer


Sonata

5
valdezstephy on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got help with everything I needed and I couldn't be happier. Super nice staff, they try and have you leaving happy. I would recommend a friend to come here without a doubt.


Excelente

5
alfred6933193 on 04/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Help from all staff. Very nice staff. Roberto was great in answering all my questions and finding the rigor car for me. Thank You very much


Nice but NOT nice

2.4
carlos.aalvarado on 04/22/2016

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 3.0

Nice that I got a new car, but NOT nice that my credit score was lowered by submitting my loan application to more than 10 banks, without being notified !!!


Excellent

4.8
mary26 on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent review and treated us very polite and professionally. I would recommend my friends to go to Doral Hyundai. I actually have showed my new car to friends and family and they all loved it and told them the good treatment we received there. Whenever they're ready to buy a car they definitely will go by Doral Hyundai.


Awesome Ariel!

5
jennifergmoon on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Doral Hyundai is a great place to buy a car. Ask for Ariel, he is awesome. The dealership is family-oriented. We will definitely be back.


Great experience!

5
willenborge on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchasing my car was like going shopping for my red dress for that special occasion. I love my car and Joel Chapman made my wish to drive a Red Sonata a reality.


Excellent experience

5
idalys_torres on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've purchased two cars so far at Hyundai with Johnny Rodriguez and I have had an excellent experice both times. Not a single complaint comes to my mind and my daughter feels the same way.


My experience to Doral Hyundai

5
hassangrettel on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A professional person and very nice. The Hyundai sonata is a wonderful car. My experience with the dealer was magnificent. I'm happy with my new car.


excellent team

5
elmandy71 on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership have a answer to all your questions and a solution to all your needs. We are very happy with all ours business with Doral Hyundai


Great service

5
migzzzz5 on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall I was very satisfied with how I was treated and the options that I was explained on how I could get my car. Mykel was very helpful and did more than enough to make me walk out of the dealership n refer my friends and for myself to comeback. Most sales person r sharks. I never felt that way about him. I appreciate. Him n all the staff.


Recommended!

5
keilyrodriguez on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert Betancourt was an amazing salesman. He cared for what I needed and was able to get me the best deal! He's knowledgeable, patient and very educated. I've been to this dealer about 6 times and this has definitely been the best experience. Thank you Robert! :)


Oswaldo Perez is the best sales representative

5
kettyrod on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I like to express my gratitude to OSWALDO PEREZ, for his outstanding costumer service skills and professionalism. He'll do everything to resolve any problem.


very professional, excellent attention

5
CARLOS on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

sales person was there waiting for me as scheduled it. He had knowledge of the vehicle, as he went over and explain important features of it. He showed me all service departments at the dealership.


Hyundai experience

5
andres121996 on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience and service, really helped me pick the right car and showed me the proper way to function it. Doral Hyundai is the best dealer, great service and would recommend to any of my family members and friends to purchase vehicles.


Excellent Dealer and enployee

5
hhps2008 on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional experience and very informative sales person. I have many car from Doral and will continue to refer all my friends and family to Mike.


Excellent

5
jef0531 on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very satisfied with the purchase, quality, service, especially the salesman who was very thorough, courteous, friendly and helpful. He answer every question with patience and took his time to explain all options available. The dealership is close to my house which is very convenient.


Than you for making it so easy for customers

5
lamiaileana on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We appreciate your service reason why this is our second car with your dealer. We want to thank Raydel for his help and service. The process was very easy. Thanks again.


EXCELLENT CHOICE

5
fervargas2001 on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

x x x x x x x xxxxxxxxxxxxxx Very satisfy with attention, without any pressure, very good inventory, excellent location, professional attention. I recommend this dealer. xxxxxxxxxxxxxxxxxxx


EXCELENTE ATENCION Y PRECIO

5
edin3925 on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excelente atencion en el Dealer por parte del personal que nos atendio; en especial del Sr Humberto y el vendedor Sr Emilio Quintana, este ultimo tuvo un trato super especial y de verdad que lo catalogo como un vendedor A1,


Satisfaction Guaranteed...

5
mgarofalo on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"My purchase of a new car at Doral Hyundai was very positive. The overall professionalism of the entire staff was commendable. The personal ""touch"" of following up my purchase with a phone call to ask if I was enjoying my new car was a welcomed bonus."


Excellent

5
ibiza01 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership with wonderful people working to help your needs. I would recommend my friends/ family who are looking into buying a new car to shop here first. Great service.


Trickery not honesty

2.5
danthony_itt on 04/07/2016

Customer Service: 5.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

If they had been honest I would still have made the buy. But the complete lack of honesty tells me not to deal here ever again.


GREAT SALES EXPERIENCE

4.8
eguimara on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

During the entire sales process I was teated in a courteous and professional way. The sales person showed me different vehicles alternatives and helped me to make the correct choice.


Happy!!!!!

4.8
gbust1 on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The dealership is very professional, clean, friendly and staff is very informative without being pushy. Car was delivered clean and spotless. I am very happy with my new vehicle, this is the third car bought at this dealership.


Good service.

5
robertdavid2013 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best dealer and customer satisfaction. My sales associate Osvaldo Perez is very professional and friendly. The cashier department personal and the finance department personal are very professional too.


Great Service

5
brandonhechtman on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

True professionals. Great environment. Real service. Very helpful and friendly. I was pleasantly surprised. They got me exactly the car that I wanted and delivered it to my house.


$20,570

Mileage: 30187

Color: Other

Transmission: 6-speed Dual Clutch

Body Style: Sedan

City: Miami, FL

Engine Type: 1.6L Hybrid I4 139hp 195ft. lbs.

$17,555

Mileage: 10500

Color: Other

Transmission: Ivt

Body Style: Wagon

City: Miami, FL

Engine Type: Gamma 1.6L I4 121hp 113ft. lbs.

$31,771

Mileage: 28590

Color: Other

Transmission: 8-speed Automatic With Shiftronic

Body Style: SUV

City: Miami, FL

Engine Type: 3.8L V6 291hp 262ft. lbs. 6 Cyli

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