Don Mealey Chevrolet

Great Service better then expected

called in to request service, was scheduled same day, all work requested completed same day.exceeded my expectations, truck was spotless when I picked it up.

Fantastic service!

I am from out of town and just stopped in to get my oil changed because my indicator light came on. This dealership went WAY above and beyond my expectations! They got me right in, gave my daughter and I a ride to have lunch while we waited, and then had the oil changed and tires rotated before we had even ordered our drinks. I have dealt with many Chevy dealerships - this one is fabulous!

Awesome Customer care by Quick Service Manager!

Was traveling through area, and decided it was time to replace my ten year old tires on my '06 Corvette. I had already received quotes from the National Tire stores, but felt uncomfortable with them changing tires on the car. So I called Don Mealey Chevrolet inquiring what they offered, and was connected with Danielle Macri, which is one of the dealerships Quick Service Manager. My goodness, what an awesome experience! She was very knowledgeable, gave me tire mfg options, and once she knew my needs, she called me back with pricing and availability (which was very competitive with the national chains). Ordered tires, set an appointment, was treated like royalty when I arrived for appointment. They provided me with loaner while tires were installed. When I came to pick up the car, Danielle also had made arrangements to have car washed and polished.It made me feel that with Danielle's great positive attitude, she reflected what must be the dealerships and managements attitudes about customers.

Excellent service and clarity of explainations

Check-in for service was friendly and professional. Danielle Macri kept me informed throughout the process and clearly explained the additional work needed. I was on a tight schedule and the service department completed the additional work in the timeframe needed. Well done!

Purchase of used corvette

Very happy with my salesperson Scott Springer guided me through purchasing experience!! I finally own my 1st corvette after 40 years of family first, now it is my turn :)

RobertHea(veteran)

very happy with my salesperson Scott Springer, he guided me through my purchasing experience at Don Mealey Chevrolet!! I finally have my corvette.

False advertising

Went to the website to search running deals, found a new 2016 camaro at a great price call to confirm the car I was viewing was in stock and matched the vin and stock number. I go in prepared to buy to find out it had 5k miles on it and they are selling it as brand new and would not honor the deal even though it had a running clock and an expiration date on when the deal would be up. This was a horrible experience and they gave lie after lie after lie, if this is the way they are going to do buisness I would suggest that no one buy from them you will regret even going in there to view their inventory.

Riley Watson and Don Mealey chevrolet

What a great expieriance i had buying a car there. I felt comfy and not pressured. Got what i wanted with great service.

COMPLAINT

Took car in for new door handleWhen leaving more wrong with car nowKey Fob won't work nowTire pressure sensor not workingThey messed up more than fixedCreating work !Never go back to Don NealeyDon Leipertz

Awesome salesman, dealership and experience!!!!!!!

This is the best experience that my family has ever had at a car dealership. Our salesman, Adam Snyder, was awesome and set the tone for a great evening. He was laid back, full of expertise, and very customer service oriented. He made it his mission to help us find exactly what we wanted and needed. My family appreciated his willingness to go above and beyond the call of duty to see us through the experience from beginning to end. Every single person we dealt with was very patient and kind. I would recommend this dealership and Adam to anyone interested in a vehicle.

Excellent Job of restoring my 1995 Chevy Truck

Ricky has been a excellent advisor in helping me with the restoration of my 1995 truck. He has been pinnacle in getting my truck restored to better than original. In the beginning of the build Ricky talked with Mike Deal, and with his experience, Mike has been able to get everything completed. During the time that I have been working with Ricky and Mike, I have noticed that the Don Mealey service department is a big family. They are a great team of people. I would recommend Ricky and any of the other advisors for your needs. Working with Mike has been great. I consider the people at Don Mealey service the best in the business.

Great service

The entire service staff was friendly and knew what they were doing. I will return for additional service needs to Don Mealey because of their service staff.

Everyone was nice and helpful!

Everyone was so nice and helpful, the wait wasn't long at all, and everyone bent over backwards to help me out and make me a happy customer!! A special shout out to Danielle Macri she was so awsome!! Super friendly and very helpful great customer service and great asset to the servic department. And I especially loved how she knew so much about cars and was very informational! Thanks again!

Good Job

My wife is very pleased with her Malibu, Biker Bob was nice to work with, And he was good enough to bring in Mr. Mealey to explain the web site where we saw the car we wanted.

AWESOMW

Best and most honest car salesman I have ever dealt with. Even my wife stated the experience in purchasing our tuck was the most pleasant.

perfect experience

I would highly recommend Adam to friends and family....we enjoyed working with him. The entire staff, Adam, Edwin, and Ted were all professional and very friendly to work with.

Good experience

The employees of the service center were extremely friendly. The work was done in a timely manner. Danielle was very helpful and had great follow through.

Great loving family

On September 20,2016. I brought my 19 year old daughter to this dealership in hopes to find her a newer car. We were paired up with Alex Croyle. Man he is the best car salesperson. He knew we were stressed and did everything right to help calm us down. Alex paired us with Deandre to help with insurance for my daughter. He also helped get everything in order and neither of them left our side during the whole time. Answered all question and talked with us like we were their family members. When the time came for the last part of signing papers we were sent to the finance department. Where we met Mark. He also did a fantastic job with making the transition from never owning a car to owning a car. I will always recommend people i know to come see these 3 great men. They have become our family. We will always deal with them for future needs. Thank you so much for helping calm a stressful day for my daughter and I. If i could rate all 3 of them at a higher standard I would rate them at 100%

Everything was fantastic

I brought my car in for a oil change and tire rotation. The oil change was completed and they did not rotate the tires because they said it would be a waste of my money to do so. They suggested that I get new tires. Danielle was awesome. She gave me all the info but was not pushy or overbearing. She gave me a full explanation of what my choices were and I left. I stopped at a local tire place to get a price quote on my own. Danielle got back to me by the end of the day and she was able to give me a great price. She was so very helpful thru this whole process. I have been coming to this dealership for oil changes for a few years now and I have really enjoyed each visit. The team here is always helpful and I am always in and out. I will be coming here for all my service apts in the future.

J. R. Franklin

Working with JR Franklin to purchase an equinox. JR is a man of integrity. He is very kind and professional. I have bought cars over the years from other dealerships, this is the first time I've ever bought a Chevy. But I can truthfully say that the experience that with JR at Don Mealey Chevrolet was truly worth it. Also, the The finance team was very professional as well.

Cathy L

Excellent experience from sales to finance. Great new facility.

Danielle In Service To the Rescue

I took my 2016 corvette in yesterday for an appointment to get my first oil change completed. When I arrived I was already under the weather. Danielle told me that there was a recall for a software update regarding frontal air bag non-deployment. I asked her how much more time would this take then my oil change - she stated 30 minutes. I explained how I did not want to sit for 1 1/2 - 2 hours due to not feeling good. She amazingly had the entire car finished and had me back on the road in 40 minutes. This is my 2nd experience with Danielle - the first was a flat tire on my corvette on my way to work. Needless to say I missed my shift that day. However Danielle with her great personality and sense of urgency made my day better than as well. Kudos to whomever promoted her to quick service manager. It is important to have the faces of your business as true genuine ambassadors. Chevrolet is my favorite brand and Danielle is a good ambassador for Chevrolet.

Great easy experience!

This property is nothing short of beautiful and all the staff here are welcoming and friendly! I had Bruce as my salesman and there was no pressure or stress on being forced to buy. It really became a seemeless and efficient visit and I ended up buying a Chevy 2017 CruzeLT. Love my new ride and would recommend Bruce and everyone that was involved in my transaction there. It was also my first time buying a car by myself And Bruce made it easy for me to understand everything and nothing blindsided me like I have felt in my past quest to find the perfect car. They have such amazing hospitality here and was a great deal! Thank you Bruce and the entire team at Don Mealey!

Service Department

This review is specifically for Danielle Macri. I took my wife's suburban in for an oil change and tire rotation and witnessed Danielle handling multiple customers, phone calls and technicians simultaneously, giving each person excellent customer service through her friendly and caring demeanor, and always with a smile on her face. She is a model employee and Don Mealey is lucky to have her on their team.

Outstanding service department

Excellent service department! Jerri Merriman goes over and beyond to satisfy his clients. It's a pleasure dealing with the staff in the service department. Honest and knowledgeable mechanics..

Prompt service and family-like atmosphere

We have had a number of circumstances in which we had to bring our car in to be serviced; everything from recalls, maintainence services to accident repair. The staff at Don Mealey have always been courteous and honest. We also have appreciated how fair their price point is and how their quick service manager Danielle has always treated us like family.

Best deal in town (Chevy Silverado Z71)

I recently bought a new Chevy Silverado Z71 blacked out midnight edition from Scott Springer. Scott is the man! He is easy going, honest, and will do all he can to help you out. I got an amazing deal from him (10K) off list price. I love my truck and feel very confident in referring family & friends!

Great experience!

Great experience! Riley was very pleasant and knowledgeable! Very pleased with everything from the time we walked in the door. Love the car. We have been with GM for many years. Thank you.

Awesome

Biker Bob is the best salesman! I love how hard this dealer worked with me in getting me an approval! This was my second vehicle purchased here and I will definitely be coming back for life!

Very professional

Jere was very helpful in making the buying process easy, was very professional and understanding my needs over the phone before arriving at the dealership . Once at the dealership my sales rep Paul took over and walked me thru the buying process and made me feel comfortable with the purchase . Would buy from again

Awesome

Biker Bob was so helpful and got me into a new car that's perfect for me! I love that this dealership worked hard in getting me an approval! I would recommend them to anyone I know!

New truck

We just moved here and in need of a new truck. We looked on line and found a truck for a certain price. We went to dealership found the truck on the lot. We were approached by a salesman . We ask about the truck and were told the price on line was not for that specific truck. We were then told they could not sell that truck for the price on line. When we asked about the best CASH yes cash price ( we don't need financing) he just kept on talking about financing and how much did we want to pay a month. What part of cash did he not understand. Maybe listening skills should be at the next staff meeting. And false advertising is not acceptable.

Replacing Gas Tank

Even Though Everyone At Don Mealey Chevrolet In Clermont, Fl. Had An Excellent Attitude and Were So Helpful In So Many Ways, I Take My Hat Off To Danielle Marcri Who Is Beyond Gracious, Kind, and Super Helpful! She Simply CARED and Knowing I Am A Fairly New Widow and Know Next To Nothing About Vehicles She "Stepped Up To The Plate" And Made My Level Of Stress Basically Disappear.Next, John Fletcher Is Also To Be Highly Commended. He Was and Is Very Kind and Patient With Me Even When I Was Late In Getting My Vehicle Out There By A Certain Time. He Was Simply Incredible and Ended Up Doing A Reorder For Me. Again, I Sincerely Thank Danielle and John For "Being" Great Leaders, Very Knowledgeable, and Making My Entire Experience With Don Mealey Absolutely "Above and Beyond" Great:) And Last, But Far From Least, I Thank All The Other Many Super Good Customer Service Reps and Mechanical Technicians There. Thank You So Much!PS Thank You To The Gentleman Who Sat Beside Me As I Drove Around The Property Getting Use To The Really Cool Vehicle On Loan To Me .. Many Thanks To All of You ..

Fantastic Experience

My husband and I had a fantastic experience purchasing our new vehicle at Don Mealy. If you go to their location in Clermont please ask for Alex Croyle. He is friendly, honest and will take amazing care of you. Any insurance questions Deandre is the man with the answers. We will definitely purchase from them again!

Repairs on keyless entry system

My experience with Danielle was a pleasure. I was having a problem with my key-less entry system. Danielle wrote up the papers. Then she explained that it would take more testing and she told he there would be one hour labor charge. When the problem was discovered, Danielle waved the labor charge as the fix was very simple. I will return to Don Mealey Chevrolet for all my service

Went with intention of buying a car

Found a Chevy Malibu we were interested so drove down from leesburg. We were totally ignored. Not sure why since I've heard such good things and we were recommended

Service

Excellent service and professional staff. Serviced our Chevy SUV and even had my tire replaced on my BMW. Service department has a courtesy and professional staff. The service department is top notch and puts Fields BMW on OBT to shame. Now I know why my husband doesn't want me to buy another car from Fields BMW! Thanks Don Mealey and thank you to Danielle in Service for going above and beyond with a smile!

Actual service!!

Danielle Macri is awesome! She is courteous and extremely helpful. She kept me informed through the entire process. My vehicle was going to take longer than expected and she provided me a loaner vehicle that far exceeded expectations. I was not rushed to return the loaner either. She worked with my schedule and made my experience great! I'd definitely recommend Danielle and Don Mealey Chevrolet to anyone.

3 times now

I just finished purchasing my 3rd Chevrolet from this dealership. Do I need to explain why? OK....here, The best salesman, Biker Bob, the best manager, Rodney, the best business manager, Marc, and some of the best cars to choose from. If and when I need a 4th new car, I will be back.

2007 Silverado repair

Danielle Macri is a top notch service Manager. She made sure I was keep informed on the progress of the service and went out of her way to make it a great experience. i will continue to bring my trucks to this dealership.

Looking for used car for 1st time driver

Whit and Kevin are the best. They gave us their time and advice. I will definitely visit them again for my next purchase.

Great personal service.

Rick Walker was very knowledgeable about the vehicle I wanted. He was thorough in his explanation and gave me his full attention. He has a quick sense of humor that made the car buying experience more worthwhile while speaking with him.

Excellent Timely Service

Danielle Macri and Justin Nelson were absolutely phenomenal...without an appointment they were able to squeeze my car in and fix an issue with my battery and key fob on my 2011 Chevy Cruze within an hour! Customer Service is exceptional. Highly recommend Don Mealey Chevrolet! They offer a Disney Discount to Disney Cast Members as well!

Great experience working wih Danielle.

She was very thorough explaining service. Great customer service and will recommend Danielle as a service advisor. The new dealership is much nicer and has a mid-century architecture feel to it.

Buying a barely used 2016 Silverado !

I had a very nice visit to Don Mealey, Jere was my Salesman who was very knowledgable and just a nice guy all the way around . I enjoyed to fact that there was no high pressure from the staff. I will be back. Very nice showroom and facility.

Great Experience

We stopped in, just to dip our toe in the water, so to speak, and we left with a brand new car! Our salesperson, Elton, was great. He was friendly, upfront, and gave us a great price on a new car. He was very easy going, and didn't push us, or try and convince us to do something we didn't want to do. (As others have done in the past). This is our second Equinox from Don Mealey and it wont be our last. We are definitely satisfied customers.

Fast and Friendly Service

Riley Watson was our salesperson and did his absolute best, along with one of the managers "Ted" and didn't allow us to walk away until we were satisfied with the deal. Not once did I feel the typical "pushy" salemansship we've all come to abhor from car dealerships. Riley was knowledgable of the vehicles specs which was also nice. I constantly find myself knowing more about a prospective vehicle than the salesperson and that usually annoying. Great Job Riley! Loving the Cadillac

Fast and Friendly Service

Riley Watson was our salesperson and did his absolute best, along with one of the managers "Ted" and didn't allow us to walk away until we were satisfied with the deal. Not once did I feel the typical "pushy" salemansship we've all come to abhor from car dealerships. Riley was knowledgable of the vehicles specs which was also nice. I constantly find myself knowing more about a prospective vehicle than the salesperson and that usually annoying. Great Job Riley! Loving the Cadillac

Recent Automobile Purchase Experience

Rick Allen was very cordial in a professional way, thus making the process stress free. Communication was made easy, he took the time to explain the process . I never felt rushed. I would not hesitate to recommend Rick Hall to family, friend, customers, associates. Rick Hall is an asset to Don Mealey Chevrolet. He maintained a welcoming smile throughout.My son is an employee of Don Mealey Chevrolet/Clermont but in no way has influenced my review. I am making this disclosure based on the DealerRater's Terms of Use to allow submission.

Amazing experience

3rd car bought from Elton, Rodney sales manager worked his magic,deal came back better than expected.service got my Tint done in a snap. Would recommend again and again. The new dealership is amazing. You have to check them out.thank you.L.Sutton Winter Garden Fl

Customer Service

Danielle has excellent customer service and went above and beyond to make sure I was a satisfied customer. She is very knowledgeable about vehicles. I highly recommend dealing with Danielle. Miss Pam

Customer Service !

When i brought my car in on July 7th, to have an oil change and tire rotation, I just wantedto say, Danielle Marci, is an asset to Don Mealy Chevrolet.She treated me with courtesy and wasvery professional in her duties.Thank you,Jerome Leib

Satisfied Customers

Alex and his team were so patient with us, and we left so happy with our new vehicle. We considered some CPO vehicles, but ultimately decided on a new car purchase.

Excellent Service

My husband and I were assisted by Elton and were treated pleasantly and with respect throughout our car buying experience. Elton was very thorough in his questions and made sure that we were seeking the best vehicle for our needs. He personalized our experience and made us feel very comfortable through what can be an overwhelming amount of paperwork. I would gladly recommend this dealership as a whole. The entire Don Mealey team was quite respectful and kind. I look forward to the same kind of guest service with their maintenance and service team!

Excellent

My husband and I were assisted by Elton and were treated pleasantly and with respect throughout our car buying experience. Elton was very thorough in his questions and made sure that we were seeking the best vehicle for our needs. He personalized our experience and made us feel very comfortable through what can be an overwhelming amount of paperwork. I would gladly recommend this dealership as a whole. The entire Don Mealey team was quite respectful and kind. I look forward to the same kind of guest service with their maintenance and service team!

Excellent service from Sales to Service.

I have bought 2 new Malibu's from Ben who was a friendly, non - pressure and knowledgeable salesman. The service department of Rickey, John, Danielle and Jenifer have all treated me and my vehicles like we were royalty. I will be trading my Malibu in in a few months and will be definitely buying another vehicle from Don Mealey Chevrolet!

Staff Did Not Quit

My son's car started to overheat while he was in Clermont visiting a friend. We live in Crystal River which is over an hours drive to Clermont. He took the car, a 2002 Chevy Impala to the Don Mealey delership. Initially we were told the problem was a radiator thermostat and associated hoses. the delearship replaced those parts and called us to come get the car. We left Crystal River to pick up the car and when we arrived we were told the car was still overheating and we needed to leave car with the dealership. While I was not happy about driving over an hour to pick up the vehicle only to be told it was not ready, I think the fact that the dealership staff continued to test the car and would not let us take the care back to Crystal River speaks to the honesty and integrity of the staff. They could have just sent us home with a car that was not fixed and the car would have broken down somewhere between Clermont and Crystal River. I was very impressed with the staff and their dedication to find a solution to the overheating problem even though it took a couple of weeks to find a solutiion. After our initial "visit" the dealership installed a new control module but still had issues with overheating. The problem apparently was the control module was not sending code to the fans that cool the radiator to come on when a specified temperture was reached. The dealership ended up calling technical experts from GM to help them with the problem. The problem was fixed by executing new software codes for the control module. The staff worked dilligently and regular communications were provided by Danielle Macri. Danielle even drove the car during her lunch hour to ensure there was no overheating problem after technicians installed new codes. Danielle also filled the car up with gas. The dealership was more than fair with cost of repair and did not charge us for the thermostat and associated hoses. My family and I were very impressed with the way this complicated problem was handled by dealership. Danielle was the face of the dealership and her assistance was both diplomatic and competent. I wish I knew the names of other staff members who helped with this "project" as I am sure several technicians and managers were involved. Thanks to all!

Friendly and helpful Service Advisor

I have been a customer of Jerry Merriman, Service Advisor at Don Mealy Chevrolet. several times since I moved to the Clermont area two years ago. Every single time I have received excellent service in a timely manner. He always makes me feel that my business is appreciated.. Jerry always greets me by name and takes time to explain how my problem will be handled. He has helped make my transition to a new community so much easier.

Service Advisor was Excellent

I went in to get an oil change for my Chevy Impala. The service attendant, Danielle Macri, was extremely helpful and friendly. Being accustomed to less than desirable service from most businesses, I found Danielle's attitude refreshing and her customer service to be first-rate.

Biker Bob really makes you feel at home. No pressure.

Biker Bob is a staple at Don Mealy Chevrolet and really makes car buying a relax and fun experience. He takes the time to really listen to what you need and fulfills that with no BS and no pressure. My wife and I have both purchased vehicles from this dealership and will continue to be loyal in the future. Thanks Biker Bob and the entire staff for a great experience!

Quick and Easy

I took my traverse into the service department on a Saturday morning of a holiday weekend for some engine issues. There were at least 10 other cars there and I pulled up with 3 other people. Danielle Macri was awesome and still had me in and out in about 3 minutes. I was worried they wouldn't make it to my car and I wouldn't hear anything till Tuesday, but they got it in and saw it was an easy fix and took care of it right away. They kept me updated the whole time and made a stressful situation easy. Thank you so much!

Great Product! Sale! Service after Sale!

Always greeted with a smile and friendly goodmorning. Since I work, I have always been transported by to work. If I need a ride back to pick up my vehicle; they give me the courteously - give me a call when vehicle is done and when they are on the way to pick me up. The service is excellent! People are great! Cannot wait to see your new facilities!

Excellent customer service, Excellent workmanship

My Service Advisor Ricky, listens to my service needs for my truck. I will ask for him every time I come to Don Mealey to get my truck serviced. Mike the techinican is a Master tech. He can fix and make anything better. Together they are a great team. I recommend Don Mealey for all your service needs.

Great Product! Sales! Service after the Sale!

Always greeted with a smile and friendly goodmorning. Since I work, I have always been transported by to work. If I need a ride back to pick up my vehicle; they give me the courteously - give me a call when vehicle is done and when they are on the way to pick me up. The service is excellent! People are great! Cannot wait to see your new facilities!

Service Department was excellent for major repair

My visit was due to a leak. It turned out to be a major event with engine removal. Parts had to be ordered. Danielle Macri did an excellent job keeping me informed, providing a loaner and staying responsive throughout the process. She is enthusiastic and very much a team player who knows how to enlist all the other team members to provide an excellent customer experience. Event the return visit for a minor item was met with enthusiasm. Excellent!!

Very Good experience

I felt No pressure to purchase, all the Sales people and staff were amazingly helpful and friendly it was a easy decision to buy my new Truck at Do Mealy

Couldn't have a better experience

Every time I show up regardless of intent I am greeted with respect and undivided attention. We have made a few purchases from here and have yet been disappointed. Biker Bob is the best. He helps make it happen. The finance team is great. Just when I think I can't drive off in a new vehicle they surprise me by working harder to find me a way in to my new vehicle.

Amazing experience with Jennifer Hart, Service Advisor

I had some issues with my 2008 Chevy Equinox and brought it in for service. My service advisor was Jennifer Hart and I was very pleased with her customer service and professionalism while we worked out the details on repairing my car. She kept me informed of the progress of the repairs and voluntarily researched any recalls that would help me out financially to afford the repairs on my vehicle. I am very pleased with my experience with Jennifer and would recommend her to anyone looking to bring their vehicle in to Don Mealey Chevrolet for repair/service. Thanks again, Jennifer, for an incredible experience.

Amazing people

Every time this crew goes above and beyond. Danielle & Luis make me feel like family. Luis in the parts department and Danielle in customer service. I have to say I don't like mechanics but I have no problemtrusting this dealer. They come and talk to me and explain in details. Thanks guys.

Amazing customer service by Jennifer Hart

My chevy silverado is just past it's warranty mileage and the air conditioner broke. I was advised it would cost $1,000. to repair and I was very upset. Jennifer Hart contacted Chevy and managed to get them to cover half the cost for the repairs. Ms. Hart went above and beyond what would have been expected of her, and I am very grateful. That kind of service is why I will return to Don Mealey Chevrolet in the future. Thank you Jennifer Hart!Sincerely,Darryl Ladd

Friendly staff

When I asked how long the oil change would take Danielle said between an hour and 90 minutes..I told her I had to pick my kids up from school so she said she would make sure to expedite it, I was out in 43 minutes! I was very impressed with her professionalism and thoroughness. Fastest oil change ever at this dealership. Thanks for the great service.

My alternator went out

Great customer service from Danielle, she went out of her way to make sure I was back on the quick since I was out of town .. Thanks Paul Schaufele Saint Petersburg,Florida

Extremely knowledgeable and helpful sales staff!

I came into Don Mealey Chevrolet looking to possibly buy a new vehicle. I had my heart set on a newly redesigned Impala but was unsure if it would work for my financial situation. I was greeted with a sales floor full of smiling faces, all willing and happy to help me in any way I needed. I was asked if I needed any refreshments before taking the walk around the lot to check out their inventory. The salesperson Taylor was extremely helpful, knowledgeable and friendly. I could tell that everyone there was genuinely happy that I had stopped in to their dealership. After walking around the lot for a bit I noticed a beautiful blue new body Impala. It was an their LTZ (Top of the line) and I immediately fell in love. I was explained everything in exact detail with a very non-pressure presentation. Actually, I found the whole experience to be very transparent and non-pressure. I was initially worried I would not be able to afford the vehicle but the managers Ted and Rodney as well as the finance department assured me they would do everything they could to make sure I was happy with my experience and my deal. They worked up the numbers in a very timely manner and they did not try to use any outdated pressure tactics or side talk throughout any of the process.They tailored the deal to fit my exact needs. FINALLY A PLACE THAT DOESN'T PLAY ANY GAMES! I can honestly say they truly care about their customers as well as their community. I am extremely pleased with my experience at Don Mealey Chevrolet! I won't be shopping anywhere else due to the professionalism and genuine appreciation with which everything was handled. I definitely plan on sending all of my friends and family there to purchase their new or pre-owned cars! If you are looking for a family oriented place, in a non-pressure atmosphere to purchase your quality vehicle from then look no further! Thanks for everything guys! I'll be back soon to get my next vehicle!

Customer Service

I took my Equinox in to have it serviced. Danielle in the service department had awesome customer service and was very helpful and knowledgeable. Amy the cashier was super nice.

Great Service Department

I've purchased 10 vehicles from them and I'm always blown away by there level of customer service, it's always 100%. They have the best service department around and I would never take my vehicle anywhere else.

New truck purchase

The staff at Don Mealey Chevrolet work hard and for several days to get us into a truck and get the financing worked out. I am happy that we came in and met with the sales team to find the right vehicle for us.

GREAT SALES MEN J..R.. GOT A GREAT DEAL TKS RODNEY

UNREAL; YOU HAVE TO MEET J..R.. SALESMAN. YOU WILL MAKE A FRIEND FOR LIFE. TELLS IT LIKE IT IS. NO BULL.. THANKS J..R..

The Best

Best GM Dealership of visited.. Everyone there treated u with the up most respect especially Danielle Macri.. A real spark plug. I was in for service and out before I know it... A real pleasure for sure.. I will be back.

best experience

we were in and out of there in 4 1/2 hours. that included diagnosing the problem, ordering and getting the part delivered and installing. things couldn't have gone any better. we had to go back the next day with a problem with our rv and they were just as helpful.

Jennifer Hart provided excellent customer service.

Jennifers respectful, optimistic and kind demeanor brings an immediate sense of trust in the dealership. Her honest approach while advising the customer facilitates having a clear understanding of the cost and the work that will be done in your car.

Ricky Jordan the Pro

Rickey Jordan acted with uncommon professionalism, stepping in on my scheduled service that had previously been arranged by another technician. On the day of my drop off of the vehicle, We reviewed the scheduled service in great detail and avoided a costly installation that would not have satisfied me. Rickey asked very detailed questions and allowed me to speak directly with the outside service provider to get exactly what I wanted versus what had previously been scheduled. The service completion was delayed a day, but was well worth the delay. On the day of pickup, Ricky called me midday to reconfirmed time of pickup and met me at the service cashier station and went out to the vehicle to go over it with me to make sure it met my expectations. That's EXCELLENT customer service.

Amazing Service

Every time I visit I receive exceptional service from wait times to the interaction with employees. I would recommend anyone that needs their car serviced to come here.

Restoration of my truck

I want to thank Rickey Jordon and Mike Deal. Rickey, is an excellent Service Advisor he listens to your needs and gets you to the right techinicain for the type of work you need done. Throughout the process of replacing the engine and transmission as well as paint and body work he is the man to go see for your automotive needs. He has steered me in the right direction for getting my truck looking like it came from one of those car shows from TLC or Velocity channels from TV. Also, Rickey paired me up with Mike Deal, A Master Techinicain who takes attention to detail and quality workmanship. He installed the engine, transmission, electrical and a aftermarket fuel injection system on the performance engine. Well, I can go on and on about everything that was looked at, and or modified. Mike, has done a Awesome Job!!! Rickey, has done a Awesome Job!!! If you need someone to trust Rickey, is your Service Advisory.Sincerely,Tom

Great Service

I only take my car to Don Mealey's Chevrolet service center. Those guys take care of you and have you in and out within a reasonable time.

Always great service at this dealership

This team of employees are always friendly and always assist me with my car needs. Definitely recommend, I will always use this dealership in the future.

Unprofessional

Bought a 2009 Arcadia from them only to learn it was rigged up to drive for only a year started having problems after problems took it into the service center to explain to them what was wrong with it asked for a vehicle inspection in which I told them to put it on a machine so I knew exactly what was wrong with it instead I was told by Rickie they done a visual inspection instead remind you a visual inspection meant looking at it visual and not physically so what's to say what's physically wrong with it to make a blog story short I replaced the pipes underneath which cost a lot every time I went to fuel my car and put gas in it it wouldn't start so I was told that was the problem got home drove it for two days and now something else wrong take it back to them now it's the motor mounts transmission all kind of bull crap remind you if they would of put it on the machine the first time all this would have been prevented after getting very frustrated with them letting them hold on to it for a while they give me a call that they were going to fix all the problems for me free of charge so I said great not to mentioned I bought 4 other cars from them so I thought they were doing Me a huge favor remind you I haven't drove this car for a year so I get it home drive it for a week and now it's the transmission wow I gave up on it the whole theory of this story if you purchase something make sure you know what your getting yourself into all this money came out of my pocket and there not honest they just want your money I would never in life purchase or recommend them to a dog if he had license and wanted to buy a vehicle stay away from them

Very Nice!

I had service done to my car and I was very happy with the service that was provided both Ryan Williams and Danielle Macri were very helpful

Great

I've been a Don Mealey Chevrolet of Clermont customer for several years now.In my last two visits I was not disappointed, and met one of your newer fresh faces, Katie Abbott.Katie was very professional, answered all my questions, and was really pleasant to talk to.I'm retired now, but was in the service industry for 40 years and Katie is a front office type person.I wish you all luck, and will see you on my return visit. Maybe in your new facility?Thanks,Alan S. Campbell

Great experience

We were great with a smile. The service people were very attentive. We had our oil changed in our new Trex. Tires were rotated. And the vehicle was washed. This dealer is close to our home and we look forward to the new location this fall. Yes, we would recommend Don Mealey Chevrolet

POOR CUSTOMER SERVICE SALES / BUY A CORVETTE IN THE FUTURE

My lady and me decided to take a look at a Corvette last week and the salesperson had no tact at all.We where neatly dressed in jeans but the salesperson gave us the feeling of not taking us serious to possibly by a car in the future. The salesman said the cars are locked because of children but he never offered to open the doors on any of the 4 cars in the showroom. The salesman never offered his card as we where leaving. The salesman seemed to be sizing us up that we could not afford a car like a Corvette.When I buy one and not from Don Mealy I will be sure to send my invoice to the dealership.We can't remember the salespersons name but by the pictures below it looked like Bob Poston.A lesson for this dealership never estimate a person's ability to buy.

Strong customer service

When I discovered a leak under my Grand Marquis, Danielle Macri and the service crew (including Ryan, mechanic) did the best they could to help detect where it was coming from and make me want to come back for their dealership for the eventual repair. Danielle seemed honest as to how long I might be able to continue using the car with the current situation, delivered what she promised she would do for me that day, and was efficient getting me in an out.

Danielle Macri

While the service people that work on my car are fantastic I want to single out Danielle Macri.Danielle is wonderful at communicating status when I am at the dealer for service. She is fully aware of the steps and locations the vehicle needs to move to and often "runs, literally" from location to location to help expedite my service.During my last service a filter that needed replacing was not available. Danielle tracked the filter, called me twice when it arrived, and followed through until I went in for service. She coordinated a 20 minute turn around during this visit and met the deadline.I cannot say enough about the level of service Danielle has provided me.Donald J. Dunn(941) 228-7120

Purchasing a used car

Everyone from the sales dept to the service dept was extremely helpful. They showed me every aspect of the car and Jere even brought the car out to the house so my wife could see it. Katie updated my preferred owner card.

Great service

Danielle at Don Mealy. Chevrolet in Clermont went the extra mile to make sure I was comfortable with the repair process. My Chevy traverse was in service for three days and she called with updates and above all kept her word when she promised to call me back. She made what would otherwise have been a trying experience a pleasant one. Her kindness was very much appreciated and is an asset to your organization.

Tire pressure problem

John Flecher has helped me with service for about 7 yrs. Now that he is a supervisor he still steps in to ensure that all of his people are doing an excellent job. On 12-19 he appeared to be short some staff so he took charge of my problem and called one of the mechanics who took care of my problem in record breaking time. He has to be one of Mealey's best employees. My car is always given the very best of service.xx

Excellent service

The service center is close to none. They will go above and beyond to make sure all of your needs are taken care of. Ask for John fletcher and I can assure you he will make it a pleasant experience.

Extremely helpful

Mr Jordan is always so helpful and a great asset to this location. Thanks for always being knowledgeable and efficient. My car is given great care when serviced here. Thank you.

Don Mealey Chevrolet Rickey Jordan

I have used Don Mealey Chevrolet for all my auto needs. I only deal with Rickey Jordan as he is the most knowledgable person I know for auto care needs. He is also respectable and kind. Rickey is an A + person. I recommend him to everyone I know.

Great Service

I love the service I get from Ricky, Jennifer and Jerry at Don Mealey.And the parts department is great from Darrell to Mark always a pleasure. The manager John and his assistant Maria have helped me with warranty concerns and I just cant say enough about the concern the whole team there has about my car. Thank the whole team in service and parts

Jennifer was so helpful!

I was pleased with how polite and helpful she was and how quickly she was able to get me the help I needed and resolve my issue.

Jennifer rocks

Jennifer was very helpful and knowledgable. She was quick with all the info for my car. She got me in and out. She even called and got me a rental

Great service!

I brought my car in for routine maintenance and Jennifer was supper friendly and knowable! She always has a smile and a friendly word for anyone who comes in!

Jennifer is the best

She was so helpful and tried her best to match me up with a mechanic who could fix my problems. I was very impressed with her knowledge

excellent

I had my vehicle towed in with a flat tire . Danielle called me and advised me it needed a new one, she had mentioned taking care of my oil change since the car was there anyway, how convenient! She was a big help in this unfortunate situation.

Service visit

I came in for maintanance on my Silverado. I was dealing with a younger girl with long dark hair, she was very friendly and helpful; asking me if I had any additional questions while I was signing my paperwork . I will highly recommend my friends and family to your dealership.

Best customer service

Towed my car to two independent shops before towing it here. After over paying elsewhere my car still would not start. Was contacted by the staff after only half a day! (Took the other shops over a week with no positive results and vehicle still would not start). Turned out to be a small repair of a replacement intake manifold after both independent shops quoted me a new engine! Fully expected the same here and intended to have the repair done here but their product knowledge saved me thousands! I would recommend this be your first stop before the independent facilities and will be mine from now on. Thank you!!!!

Love This Dealership

Being a recent widow I was nervous about bringing my vehicle into a dealership because I don't know anything about cars and my husband was the one who always handled things. I called and set up an appointment to bring my car in for maintenance with Katie and she was very friendly. Once I got to the dealership Jennifer was my service advisor and there was a young man on the drive that checked my battery and fluids right there in front of me so I could see what fluids needed changed or not. Jennifer was knowledgeable and great at explaining everything to me and made me feel at ease and not taken advantage of at all. I will definitely be back to Don Mealey for my future services.

2015 camaro 2ss, wish i hadn't!

i bought a new 2015 camaro 2SS in july 2015, second day it started having problems running and shifting. After wasting my time at don mealey service dept and george nahas service dept, chevy's best advise was deal with it! now at 1800 miles tried to go to work and the battery is 100% dead! why? nothing was left on! I wish i never bought this car. they got a great car for trade.

Best customer service!

I went to Don Mealey in Clermont in search of a truck. We got out of the car and within a minute or so Ben came up to help us! He was so honest and knowledgeable. He asked some questions to find out exactly what we needed in the price range we were looking for. He found us the perfect truck! I couldn't thank him enough! The dealership itself was very family oriented and everyone was friendly to the very end of the process. They had pizza and a football game playing in the showroom since it was a Saturday. I know i'll be going to Don Mealey in Clermont for life!

Outstanding Customer Service

My wife was looking to buy a 2015 Camaro ZL1- We were connected with Lynn McVicker from a friend of ours. We were so grateful having the opportunity in meeting and having him help us through the buying process. Lynn has a great sense of humor and totally down to earth. I can say for a fact he made sure we were happy. We were so surprised when Lynn said he would meet us at the dealership on a Sunday morning before it opened for us test drive the vehicle. Jason Butera was great and very knowledgable- he completed the financing part quickly. You can't find that type of customer service out of anyone these days- You can find that with Lynn. Don Mealey Chevrolet has a great asset working for them.

Service Department Committed Fraud

My car would not start one morning this past week. It ran fine the evening before. When i tired to start it the engine tried to crank but only made an unusual noise. I had the vehicle towed to Don Mealey as that is where I purchased the vehicle. I allegedly have an extended warranty. Although I was hesitant to give them another chance since during a previous service request, Don Mealey refused to honor the extended warranty and I had to pay over $1,000.00 to have my vehicle repaired at another facility, but i was unsure as to why the engine would not start. Once again the service writer advised me I did not have an extended warranty. I requested he check with the sales department and get back to me the next day. I was called back at 3:00 pm and advised the car only needed a battery. I was advised by the service writer, Chris, that my battery was "dead" and would not hold a charge. I questioned this as the battery was recently replaced and less than 6 months old. He advised that it might be a bad cell, or a short in the battery. I needed my car, so asked that the battery be replaced. Upon picking up my car, I paid the core charge and asked for my old battery back. At first they seemed hesitant to give it to me, but upon agreeing to pay the core charge t was provided to me. It soon became clear why they were hesitant to give me back my battery.Since leaving the dealership, my check engine light has come back on, the car idles rough, AND, I have had the battery inspected from the auto parts store where I purchased the battery, as well as two (2) independent auto parts stores and an independent mechanic. All four have agreed that the battery is fine. It had 90% life on one meter, it had 609 of 615 amps on another meter. The mechanic confirmed the battery would work by disconnecting the "new" battery and connecting the old battery back up and the started. He did advise the car needed a tune up as there codes that arose from the check engine light coming on.It is clear that Don Mealey has no intent of ever honoring the extended warranty I purchased, no intent of ever diagnosing the problems with the car, and has committed FRAUD in selling me a part (battery) which I never needed. The were nice and smiled as they comiited fraud and tole my money is all I can say good about the dealership

sales

Awesome experience, felt like home. Taylor was informative and felt like family. He answered every question we had and got my mom a reasonable and durable car which i will always remember.

The Sales staff

When I walked in we were greeted and acknowledged. Taylor was an awesome sales professional that answered all of our questions and helped my elderly mother in her transition from her old chevy to a brand new TRAX! She felt at home with everyone and is still so pleased with her Trax. Thank you Taylor!

Best service department out of every dealership I've been to

I have owned Fords, Mercedes, Toyotas, the list goes on. This is by far the bes dealership service department I have EVER been to. Service is the quickest I have ever experienced, 3 different instances they could have taken advantage of me buying add on parts etc and they fixed things for free under warranty when I could have spent a few hundred dollars. They also have told me I already had a leveling kit when I had ordered one and brought my truck in to have it put on. The list goes on with how impressed I am and I will never buy another truck not a Chevy/gmc just for the fact this service department is phenomenal!!! Thanks Ricky & Louis

2015 Traverse

Lynn McVicker, Jere Plumley and Dean Trovinger all took pretty good care of us. Very happy customer here. Will be even greater when the get the new dealership location open.

A GREAT dealership!

I have been around dealerships for a good portion of my life, I worked at one and saw first hand how a great one is run. So, when I went into Don Mealey I put on my usual game face and experienced a nice surprise. A nice and gentle support from Paul, smiling faces that made me feel welcome and an ambiance of excitement. Something that should go along with the thrill and adventure of buying a new car. I didn't feel pressure, Paul was fantastic. Called me back if interested and I still was. Sure enough bought a great truck and then came back months later for a great deal on a BMW! We have had pleasant staff, good pricing and comfortable feel in facility. I especially enjoyed the help from Jere when I bought my BMW, we had been in contact via phone and internet looking for something nice and we found a great car. I highly recommend the dealership to anyone, because I know they mean business. If you want a vehicle they will find you one!

CAR SALESMAN

Last week took my car for a service recall and while wainting decided to look for a camaro convertible salesman Taylor seemed genuinely interested in helping fine the car in the color I wanted, when it came time to value my trade it was valued a bit low. He said general manager was not there to assess a better value but he was going to call me back, gave me his card & I left. Guess what? He never call back, a bad taste in my mouth & the reason why I don't recommend it to anyone.

They treated me like family!

They were all friendly and helpful! They did everything possible to make sure I was satisfied! They made the purchasing process as painless as possible.

2 Hour plus Oil Change

I called today for an oil change appointment. I noted I had a coupon and was quickly told the price would not be honored because my car requires special oil. If there was a disclosure I didn't see it (false advertising).I checked in and the sales rep was friendly and quick telling me I would pay a certain amount, which is still discounted even though I couldn't get the rotation/oil change amount on the coupon.I waited and waited and after 1 1/2 hours finally the service rep came to tell me the oil filter was not in stock and would arrive from NAPA in about 10 minutes. About 1/2 hour later after a total of 2 plus hours the car was ready.I went to check out and the price I was quoted was not on the invoice. The person handling the invoice payment was kind, made the change, and I paid.While waiting in line a woman who came in after me and waited a long time too was given a free oil change/rotation. I was not offered anything. Although I saw the Service Manager walking around while I waited I was never approached to see why I was still there.I can get my car and oil change anywhere. I buy cars where the service is good, rather than the other way around. My disappointment should show. I don't plan to use Don Mealey again!Disappointed Customer,Don Dunn

How to not treat a customer

You should never treat a customer like they are a problem for you, or tell them they are not being truthful. You should treat them like they are the reason your business is open. It is to bad this Dealer represents GM!

Outstanding buying experiences

On January 2, 2015 I walked in to Don Meally Chevrolet late in the afternoon to look at the Chevy Equinox's to see their selection . I meet Dennis and told him I wanted to trade my 2012 but I was worried about it being an upside down deal he told me it was not a problem him and Rodney put me at ease and insured me that I could do the deal with the same payment I was paying and with no money down. I have bought outer car for Chevy dealer in NYC and let me say what a pleasure it was to deal with these two gentleman . I would recommend Denis and Rodney for a no hassles up front deal ..

Outstanding buying experiences

I Just went in to the dealership for the first time on Friday to get a recall done on my car I was talking to service manger about my warranties has ran out and he said I should go inside and talk to on of the sales guys I said I did not want to do an upside down trade he told me not to worry about it .. he was right I meet Dennis Payne he put my mind at ease after the test drive and said my upside down trade was not going to be a problem .. I told him I want to keep the payment around the same I was paying on my car . sure enough Dennis and Rodney Allen was able to make it happen better yet I was able to sign and drive with no money down ... I would not have a problem recommending Dennis or Rodney to deal with if you looking for a new chevy .

EXCEPTIONAL CUSTOMER SERVICE FROM START TO FINISH!!!

I LOVED my experience at Don Mealey. They are the BEST dealership around. I shopped at 12 different dealerships and was so frustrated until I came to Don Mealey. Make sure to request DENNIS PAYNE in Sales because he "ROCKS"!!. He listened to exactly what I wanted, and made sure I was totally happy. He took the time to listen patiently and found my dream car that will pull my boat for my dog and me (a beautiful Tahoe that rides like a dream). He was absolutely wonderful and even followed up with me on his day off to make sure I was taken care of!!. I also received a great deal as well!! Rodney in Finance was fantastic too. He made sure I got the lowest interest and even shopped for a lower rate after I signed and it dropped 4 more percent!! I will go straight to Don Mealey for my next vehicle in the future!

Poor Customer Service

I was looking at corvette on the show room floor. I opened the door to look inside. When I closed the driver door, someone in the dealership locked the doors remotely. I was not looking to buy the corvette but found thisto be an extremely rude gesture. Dispite this, we later decided that we would go back and test drive a Camero we were looking at. We placed two calls to our salesman to set up a test drive but he never called back. We purchased our new car from another dealer. Very poor customer service. And a poorly maintained dealership. It looks run down and does not give you the impression you are dealing with a first class operation. From the looks of the place and poor customer service, I do not expect this dealership to be open much longer.

best dealer ever by far

On September 18, 2014 we purchased our new 2015 Equinox. In all honesty, we have never experienced the level of service from a car dealership that we did from Don Mealey Chevrolet. From the minute we walked in the door we felt comfortable and at home with Eric, our salesman. He worked with us thru several very trying months, due to personal problems that had to be solved before purchasing this new car. Equally hepful was Jason, the manager, who help guide us thru the unique problems we were dealing with. When all was said and done, and we were free to finally purchase our car, we drove out with a deal we never thought possible. In over forty years of driving experience we have never encountered a dealership that works as hard as they do to get you into a vehicle that is just right and at a price that fits into your budget. We are looking forward to a long and happy business relationship with them. We would not hesitate to recommend this dealership to anyone looking for a new car.

Terrible service

Service advisor was rude to my wife as was the cashier. Maybe the need to send there employees to the GM/Disney training program to learn how to treat there customers because they really don't care probably why they are still in a old delapidated building and haven't done the updates like all the other Chevrolet dealerships They could care less about the customer experience. This was the second bad trip to them gave them the benefit of another chance after a terrible sales experience.

WILL NEVER GO THERE AGAIN

bought a new 2014 chevy Silverado, found out a month after a bought the truck there was a work order for $2000 worth of transportation damage. the damage was never disclosed of at the point of sale. Ran a carfax report and the damage was reported to carfax. to this day 2 months later they refuse to give me the signed contract and all the papers I signed at the point of sale. been having mechanical issues with the truck and Don Mealey refuses to fix the truck. So I bought a brand new truck with a carfax and have taken a huge hit on the value of the truck yet they don't care. thanks Don Mealey for doing NOTHING.

Watch out for used vehicles

I traveled here from Jacksonville to buy a late model Cadillac with only 7800 miles on it for $29K. For that kind of money you would think it would be clean and ready for a test drive, it was not. The General Manager (Ted Pappas) is apparently allowed to drive whatever car he wants too and out of all the new chevy's on the lot he picked this Cadillac. I called from Orlando and they said he was out driving it but they would have it there by the time we arrived, this thing was so dirty it was sad. The inside looked like he had his kids soccer team in the back seat and the putrid smell of cigar smoke was more than we could take. It also now had over 13,000 miles on it. He must have been driving the snot out of it because the tires will need replacing rather soon.Pretty sad that they don't tell you these things on the phone or in their advertisements. I was also told these precious gems "Are you sure it's the same vehicle?" "Just leave the window cracked and that smell of stank will be gone in no time" "Maybe it was a typo" "Forget the smell and the miles, look at that shiny paint" "This is our best selling model" - my favorite since they are a Chevrolet dealership.I wouldn't drive back out there if they were giving away cars.

great services

Every time I service My car at Don Mealey Chevy they go out of the way to help!

Great Friendly Service!

I came into the dealership to get a recall complete on my vehicle. They gave me a loaner car to drive while I waited so I could run errands. Everything was clean and Jennifer and John both were so helpful. The cashier was so sweet when I came in to sign paperwork. Overall great experience.

Bad Service on a recall vehicle!!!!!!!

I received a recall notice from GM related to a power steering problem on my year vehicle.I telephoned this dealership to inquire on whether the part needed to be ordered or how I needed to proceed with fixing this issue.The representative in the parts department told me ,just bring the car in anytime and they could correct the problem.Actually the representative told me to come in the afternoon when it was less busy.On 8/12,I took my vehicle to the dealership to have the repair done.When I arrived to check in the car at the dealership the service attendant told me if the part had been ordered .I told him the above information and he stated the part needed to be ordered.I complained to this individual about the inconvenience of my coming 20 miles each way due to the bad information from the dealership.He had no interest to the problem and my part was ordered.When I returned home I telephoned the Service Manager of the dealership and explained the problem I had and the inconvenience which was incurred to me by the bad information from the representative of Don Mealey Cheverolet.The service manager had no real interest in my problem .He stated who had told me this information and I stated it was a person in the parts department.He stated he doubted anyone would say that ,because the parts people know about the recalls.I told him I would not have come 20 miles each way if your representative had not told me to bring the car anytime.He stated basically it was not the dealerships problem. for the recall and it was GM problem.I ask if he could compensate me for my inconvenience.He answered by stating it was Gm's problem and offered their telephone number and told me to call them.This Service Manager showed no customer service etiquette or skills to resolve my problem or help me in any way.Apparently he flunked the customer service 101 class.Do your self a favor if you need service go somewhere else.

Excellent Service

On May 4, 2014 I purchased my new 2014 Chevy Silverado and I must say that this was my best car shopping experience ever. I reluctantly needed to purchase a truck and was hesitant to trade in a car I loved. After a long painful day of truck shopping I decided to make one last stop at Don Mealey Chevrolet where I was greeted by James Lee. James approached me, listened to my needs and wants, made me feel comfortable without being pushy and showed me several truck options. James was very informative, answered all my questions, was patient and worked very hard to get me the payments I wanted. This was a refreshing experiencing as nowadays, it commonly seen that car salesmen just dont care enough and their only objective is to get money out of your wallet. But, a salesman like James delivered an incredible service and provided a very pleasant experience. I will definitely be coming back to Don Mealey for my next purchase. Thank you!

Old Fashioned Sales (high pressure, no answers)

I apologize in advance for the long story. I went in to look at an Impala. Impala's come highly rated and well priced. So I went to the closest dealership. Don Mealey Chevrolet. The salesman stopped us and told me his name was Dan and Bob. Either he couldn't decide what his name was or he had amnesia. At that point I was on the defensive knowing I wasn't likely to get a straight answer. I asked several more questions... "does this car come in all wheel drive?". "no", was the answer. (seriously this guy knows nothing about his product. does the car have ventilated or cooled seats?, the answer was yes, all Impala's do. (they don't). They next question was why have they been on for several minutes and I don't feel anything. Dan or Bob or whatever his name was told me its because we had the doors open. (after the car running for 15 minutes I should at least feel air moving). Then I asked if there were rebates on the car. His answer was, "lets go inside and sit down and talk about it". So I asked again... his answer, "all sortsa things on this car". It was clear to me this was a high pressure, no answer kinda dealership. The place needed the grass mowed and the floors cleaned. Who runs this place??? On the way out the salesman yells, "can I sell you a car today?". I guess leaving did not get the point across. I will go buy a Lincoln instead.

Several issues I have had: 1) I told them I was a time...

Several issues I have had:1) I told them I was a time crunch and I had contacted them several days before arriving and told them I was going to be in time crunch. I was handed of from person I was deealing with-who was not with a customer- to James who knew nothing about me.2)During test drive I was told about maintenace package and other items that would be included if I got equinox and right now I have no way of redeeming since he did not gie me any paperwork explaining how to redeem.3) I had to negotiate for over 90 minutes for price that was reasonable. The reason this is so galling is that I had told him that this was very reason that I was not going back to the GM dealership that I had previously bought from. I came in with information I needed and he still started $100 more per month than reasonable. He also tacked on an additional $2.50 per month to agreed upon amount. This is absurd since the last negotiation was literally over $5 per month which I finally relented on. 4) The financing took another hour plus and caused me to be late to where I was going after. I did consider walking in middle of this time but thought that since I had made my schedule known prior to arrival they would not make me later than needed.5) After leaving and realizing some of issues I have emailed James, and two other employees only to get no feedback except " I will look into it".6) recieved postcard in mail stating I owe them more money since they made a mistake on paperwork. I read these reviews and maybe my mistake was not to ask for one of the other salesman. Overall though this experience has soured me not just on Don Mealey but all of GM because I have bought 5 cars in my life and the only two bad ones are at GM dealerships.

Very pushy and forceful!

Went in looking for a new vehicle. Gave the salesman an idea of what I was looking for and then gave me two SUVs to choose from. I told him I didn't like either and said I would like to look at something else. He then told me that those two SUVs were all I could choose from and he then began trying to talk me into them after I said no. He then had a manager come out to do the same, once again I said I didn't like them and was told we should go inside and run my credit and do numbers. I could not figure out why they wanted to move inside when I still hadn't picked out a vehicle I liked. I then said thank you and told them I was leaving. They both then stepped in my way and asked me to reconsider and tried to keep me from getting to my car. I will never come back here!

I always receive great service from Don Mealey Chevrolet....

I always receive great service from Don Mealey Chevrolet. Their staff is always friendly and professional. Their technicians seem well experienced in their abilities to diagnose and repair. The staff and technicians will take the time to listen to my observed symptoms with sincerity. In my opinion, they are second to none in the Orlando area based on my experiences with other dealership service centers and other brand name shops in the area.Their prices are also very competitive even with non-dealership shops. They quoted me over $1,000 less on a break job than a non-dealership shop who claims to be cheaper than anyone else.On any given day while at the shop, I see numerous Corvette's, Camaro's, trucks, and a variety of other vehicles of different makes and models being serviced.

I have been going to the service department at Don Mealey...

I have been going to the service department at Don Mealey for awhile now and Ricky Jordan has always been outstanding in his service to me. Ricky is very friendly and will greet me immediately when he sees me pull into the service area. He listens to what I have to say about the vehicle and will thoroughly explain what repairs need to be done. Ricky will also work diligently to get me the best price on parts needed and gets the repairs done in a reasonable amount of time. I always make sure to ask for Ricky when I take the vehicle in as I know I will get the best service possible.

I appreciate the attention given as a result of being a...

I appreciate the attention given as a result of being a long-time customer of the service department of Don Mealey Chevrolet Clermont. The employees I normally deal with (Jerry Merriman and Eva) and always respecful, friendly and efficient. I also value the convenience of the shuttle service provided to and from my home and the benefits of the customer lounge when I wait on my car.

We took our Pontiac to Don Mealy because they're the...

We took our Pontiac to Don Mealy because they're the closest GM dealer. Our Pontiac was recalled. We took it in and they needed to evaluate it. We were called in about an hour and they replied that a part must be ordered. They promised to call us as soon as it arrived. Well, in a week we hadn't heard from them and decided that we'd better call. The person that took the call said that they didn't phone because their computer does not call cells. My wife said that we were in the book and this employee's response was " that would take some brains and effort ". We made an appointment for the next day and delivered the car around 1:00. We told them we were there because of a recall. In about an hour we were called by another employee and he said they had done the evaluation and they needed to order the part. I just about jumped through the phone. He came back a couple of minute later and said it would be done in a couple of hours. When my wife signed to pick it up, she said the lady behind the desk was completely unfriendly and bordered on being rude. This used to be Bill Siedell Chevy and they had a horrible service department. I thought since the owner was changed, maybe the service had changed. Apparently not.

I came looking for a car to replace my totaled car. You...

I came looking for a car to replace my totaled car. You didn't seem to have anything that interested me. But bob didn't give up. He looked in his new arrivals and found the perfect car for us. He stayed late and even watched my grand daughter while we did the paperwork. Great job Bob. Sorry I can't remember all the names of the people that helped me that night, but everyone stayed late to help me buy that mini van. I don't believe you made that much profit from my sale. But you all treated me like I just bought the most expensive car on the lot.

Knowing the credit I had, and The situation I was in with...

Knowing the credit I had, and The situation I was in with a previous vehilce I had, I didnt believe I was capabile in getting into the car I wanted. But after seeing a commercial on TV about The memorial Day sale (I negelected to read the small print) I went into Don Mealey Chevy with nothing But hope. I worked With Ben Whittman, who worked his magic, in getting the car I wanted with a price I could afford. It was a great experience working with every one.

I never bought a car online before, but my experience...

I never bought a car online before, but my experience with Sales person Rodney Allen made it great. His communication through email and follow up with any questions that I had about the car were great. Rodney also took his time to ensure I knew everything I needed to know about my Cadillac before I bought it. I definitely would buy a car from Rodney again, because his geniune interest in making the customer happy is A+ in my book.

I went to the dealership just to look and was not...

I went to the dealership just to look and was not interested in buying a car. I looked at other dealerships and test drove other cars. Biker bob did not act like the typical car salesman. He talked to me like we weren't doing business. I test drove two cars. Same make and model but different years. I ended up buying the second car I test drove that day thanks to the help of biker bob. I would Deffinitely recommend him to every or that is wanting to buy a new car. I told one of my coworkers to come see him on her day off because she is interested in buying a car.

Went to the dealership to have my 2005 Pontiac G6...

Went to the dealership to have my 2005 Pontiac G6 serviced, and decided to look at the Camaro for fun. Biker Bob offered his assistance, was very professional, kind, informative, and fun. He gave me as much time as I needed to make up my mind, and helped me find a great deal, too. I very highly recommend him as a sales agent. I had a very positive experience, and am absolutely loving my new (to me) 2012 Camaro. Thanks again Biker Bob!

I had spent over 3 months looking for a car. All other...

I had spent over 3 months looking for a car. All other places either denied my credit or required an unreasonable amount of money down, Ben was able to find me approval with the amount down that fit my budget. He got all the details worked out before I even stepped foot in the door making this the fastest and most efficient car buying experience I have been through. And I must say I am completely satisfied withy my purchase and the service I received. When I'm ready to buy my next car, I'll be back at Don Mealy!

I visited several dealers on the day that I visited Don...

I visited several dealers on the day that I visited Don Mealey and Biker Bob came out and ask if he could help me. I told him I was looking around and did not want to be called or any thing. He ask me what I was looking for and I told him a Malibu. He showed me several cars and he ask my full name and what my wife name was. I left and waited to see what would happen. The other dealers started to call the next day. I waited over a week and I did not receive any calls from Don Mealey, so I went back with the intent to purchase a new car. I ask for Biker Bob and he came out and greated me by name and ask if it was my wife Sue. We purchase a new 2013 Malibu that day because the way Biker Bob treated us. I did not go to any of the dealers that called me. Thanks, David

i Saw a chevy aveo on line and was interested.I called...

i Saw a chevy aveo on line and was interested.I called and we made a appt with Rodney Allen.He was very gracious but unfortunately he had another appt, then Mr Patrick Connole finished up I really did not expect to leave with my little red car but, everyone worked really hard at making sure I did. The only negative is always the waiting, But at the end it was worth it. plus the fact it was a Sunday.We bring our Buick there for service and they are alway very professional.I surely would recommend these guys. Once again thanks Patrick and Rodney oh I cant forget Jerome in finance .Yours truly, Joe & Evelyn

We spent a few weeks deciding on a car and Biker Bob was...

We spent a few weeks deciding on a car and Biker Bob was a big help, we love our car and will be seeing you for service in the future, Thanks for all your help...

I shopped around on the Internet for two months prior to...

I shopped around on the Internet for two months prior to buying my truck. Throughout the whole process, this dealership was the most transparent. Jere's interaction with me was timely and his responses got me into their door and then Ben handled my transaction perfectly. Other dealers like Maus would not give me a quote and wanted to beat their price after these guys did all the work. I know they would have added hidden costs that Jere and Ben revealed up front once I got there. Not the type of business I like to do. Go to Mealey and you will be treated fairly and honestly. They won my business from the first visit.

Biker Bob was amazing! His charm got me to buy 2 cars! ...

Biker Bob was amazing! His charm got me to buy 2 cars! He was so friendly I almost considered buying him a car too but he'd rather have another motorcycle! I had a great experience with Biker Bob and he wil always get my business in the future. Thanks Bob and be safe in Daytona!

We appreciated the friendliness of the staff, especially...

We appreciated the friendliness of the staff, especially Biker Bob. There was no pressure and they worked very hard to get us exactly what we were looking for. I liked that they made our experience a fun one and seemed genuinely interested in us and not just a sale.

Satisfied

Bought a Cobalt with low mileage and thankfully read the CARFAX. They replaced the gas tank as indicated on the information sheet. Had the car for a month and it started to shimmy when the brakes were applied. Took the vehicle back and they machined the rotors and replaced the brake pads. They would not replace one strut or one shock that was bad.. but hey we bought a used car. I'm happy with the brake job.

Ben was very friendly and addressed our questions without...

Ben was very friendly and addressed our questions without being pushy. John Frisby was also very friendly and helpful on the Finance end. Our overall experience was very pleasant.

I was looking for a truck and they didn't have it so...

I was looking for a truck and they didn't have it so they went and got it for me. That's the kind of service that I needed. I always try to work with the local business first and it was nice to see that they would work so hard to make me happy. I never had to leave Clermont. Thanks.

I have come in to Don Mealey Chevrolet multiple times...

I have come in to Don Mealey Chevrolet multiple times looking for a new car and every time Ben has been there to help me find exactly what I am looking for. Not only that, but at Don Mealey Chevrloet, they find me the greatest deals and work with me based off of my available budget.

We can't say enough good things about Biker Bob. He...

We can't say enough good things about Biker Bob. He is warm, personable, engaging, professional, knowledgable and genuine. He treated us with respect and worked to get us into the vehicle we wanted, doing his best to make the process as smooth and easy as possible. Back several years ago we worked with Bob trying to get into a minivan but were not really in the position to do so. He invested time, seeking to help us but we found a very low budget deal elsewhere (private sale). Nevertheless when we came back recently he was just as respectful and helpful as ever and worked out a deal we were very happy with. He's a good guy.

Nick found the car which met our "wants" list...

Nick found the car which met our "wants" list and delivered it in a timely fashion! Friendly staff and followed up on all our requests.

Rodney and all the staff we worked with were great! They...

Rodney and all the staff we worked with were great! They went above and beyond to make sure we were taken care of. Rodney made sure I knew how to use every button in my car before I left, and there's a lot of buttons! We have never been so "taken care of" by any of the dealerships we have bought from in the past! Thanks guys, you are great, and I love my Malibu!

First we were greeted by our sales person Rodney Allen,...

First we were greeted by our sales person Rodney Allen, at DON MEALEY CHEVOLET IN CLERMONT, FL we had a few conversations before we met by phone an EMAIL. This helped Rodney and Jere Plumley which are Sales Professionals to put us in the right car for our needs. After a wonderful experience with Finance Manger Patrick Hallgren, we went home in our NEW Amazing Car! We were treated with respect, and were welcomed with such hospitality, it was above board treatment which is refreshing these days. Jere after a very busy morning actually took the time to visit with us which I thought was very nice since for a Monday he had a huge work load. Then even when all was done he came out to send us on our way with a warm send off, as we will be back for service. DON MEALEY CHEVOLET IN CLERMONT, FL their slogan is We Deliver and I have to take my hat off to their Sales department. Have not yet tried their service department as yet, when I do I will let you all know.

Fantastic person to work with. Very happy and down to...

Fantastic person to work with. Very happy and down to earth. If all your sales people were this way, you would be sold out of cars.

I have been a long-time customer of Don Mealey's service...

I have been a long-time customer of Don Mealey's service department and have appreciated their customer service. When the time came to trade my car in for a new vehicle, Don Mealey was the only dealership I considered. I am very happy with my new 2013 Chevy Malibu and feel very valued as a Don Mealey customer- especially after having the occasion to speak with their General Manager, Ted Pappas. After realizing how committed Ted is to customer service, I will not hesitate to continue my long-term association with Don Mealey - both in service and sales.

We approaced the salesmen room, and were immediately...

We approaced the salesmen room, and were immediately taken care of. Jose did a very nice job making the deal, which was then finalized by Ted. We are very happy with the dealership.

My husband and I have bought many cars in our 32 yrs of...

My husband and I have bought many cars in our 32 yrs of marriage, but never have we received the service we received at Don Mealeys. Everyone was super helpful and super nice and everything was done so fast, I really could not believe I was driving away in a new car.Thank you to all involved, I will definitely recommend my family and friends.Gladys and Eli

We were more then pleased with how Rodney handled...

We were more then pleased with how Rodney handled everything; from viewing about six cars and test driving just one car, it was all we needed. Thank you to Rodney and Patrick from Accounting.

My experience at Don Mealey Chevrolet was great. The...

My experience at Don Mealey Chevrolet was great. The sales associate, Nick McDermit, was the best. He really did his best to get me the vehicle at the price I wanted. Nick also made sure to show me around the service department for any future maintenance/service needs.Everyone there was very friendly and helpful. I would definitely recommend anyone to Don Mealey Chevrolet.

This is my second vehicle I have purschased from Don...

This is my second vehicle I have purschased from Don Mealy. The sales associate, Nick McDermit, was the best. He really did his best to get me the vehicle and price range I wanted. I was also impressed with Jason Butera, the finance manager, he was very detailed and explained the financial aspect of my deal. I will definately come back to Don Mealy and I highly recommend them.

Had a very relaxed no pressure environment. The staff was...

Had a very relaxed no pressure environment. The staff was very friendly throughout the process and was very informative about the type of car they was offering. I was treated as if one of their own and that is hard to say when you visit other dealerships. Would definetaly recommend Biker Bob and the rest of the staff to others in the future.

Rodney was great to work with. He knew up front what I...

Rodney was great to work with. He knew up front what I expected and knew that I was a GMS customer. He searched local inventories and helped me view all the options to come to an affordable solution. Even after settling for a lesser vehicle, thanks to the Finance team getting me a better rate, Rodney was able to put me in the vehicle I had first wanted.

Great experience! We are very pleased with the service...

Great experience! We are very pleased with the service and the new Tahoe. It was a quick process and there was no pressure to buy. Thanks!

Fist the ease of scheduling an appointment and even...

Fist the ease of scheduling an appointment and even though I showed up two days early they were happy to assist me in the purchase of a new car. Rodney was a pleasure to work with. He is a no pressure sales man, happy to answer any questions and was always available for me. Jerry made sure that Rodney was taking good care of me and too was very pleasant. Jason, went over the financing and was very kind and open to questions and or solutions. Overall I would recommend this staff to anyone, when you walk into a dealership and you do not feel the pressure and the sales staff respect each other it is a good dealership.

The salesman, Paul, was very attentive, not pushy. We...

The salesman, Paul, was very attentive, not pushy. We were not sure which car we wanted and on a very cold and windy day, Paul stuck with us as we test drove car after car. Paul found us the very car we wanted. Jason , in finance , got us a very good financing deal. Overall, a very good experience. We recommend this dealership.

We had a great buying experience with Biker Bob and the...

We had a great buying experience with Biker Bob and the other personnel at Don Mealey Chevrolet. We felt no pressure and Biker Bob couldn't have been more accommodating.

I enjoyed working with Rodney Allen. The price he came...

I enjoyed working with Rodney Allen. The price he came up with for our new vehicle was fair and we are very pleased with our purchase!

overall i was satisfied with the service i was given .i...

overall i was satisfied with the service i was given .i just wish there wouldn't have been so many bumps in the road.i do love my new car!!

Biker Bob is the best! This was our third car that we...

Biker Bob is the best! This was our third car that we have purchased from them. We will purchase from him again. They are great to work with.

This dealership had the car I wanted at the price I...

This dealership had the car I wanted at the price I wanted to pay. Biker Bob was pleasant and did his job well. I will recommend him to my friends and family.. It's just that simple.

Hex is very knowledgeable and does his job well. My wife...

Hex is very knowledgeable and does his job well. My wife purchased a car from him in the past and she suggested I'd go to him. She called him, told him what I was looking for and when the right truck came in he contacted us.

jose worked with us for 2 months,we talked about 2...

jose worked with us for 2 months,we talked about 2 vehicles,and finally we could buy.he was honest,not pushy and we will send others to him.

These folks bent over backwards to make sure I got the...