Dieffenbach GMC

Great service and very fair prices

We are always pleased when we buy or have any work done on our cars when we go to the people at Dieffenbach Chevrolet in Rockingham, N.C.

Friendly staff. Spotless facility

I was so impressed with my experience at Dieffenbach. Kevin was fantastic. They worked really hard to put my daughter in a more reliable car. I cannot thank them enough. I will tell all my friends and relatives about Dieffenbach and Kevin.

First Class Dealership

This is our second experience in buying a car from Dieffenbach and it was great. Everyone is professional and friendly and make it easy to communicate. The service department is excellent also.

My favorite dealership

I was instantly greeted by friendly staff. She ascertained my service needs and then showed me to the comfortable, well lit waiting area where I poured myself a hot cup of coffee and took a comfortable seat. I was pleased to see a Bible on the table with the magazines because I had something on my mind that I wanted to look up. Before I knew it, my truck was ready and I was on my way.

Great Service and Dealership

Service team is always polite and cordial. Service is done quickly and properly. They will do anything they can to help the customer. They are so helpful on the maintenance of my vehicle.

excellent service

The staff is so friendly and quick to get the job done. It took no time for the job to get done

Great dealership

Everyone was friendly and the service was great. It was done in a timely manner while I relaxed and visited with friends in the well appointed waiting area.

Great experience

Professional and helpful staff. Painless non pressured buying process. All around Great experience. Would highly recommend to friends and family.

Routine service

Brought car in for oil change, scheduled maintenance and tire rotation. Was told also needed an alignment and two new front tires which were badly worn due to alignment problem. Was disappointed to learn that the Goodyear Eagle tires that they replaced have no warranty.

Great service!!

Jeff and Marshall were easy to talk with and amazing in taking care of us!! I will be recommending them again!

excellent service

Mandy went above and beyond by explaining my options for repair and to make sure I didn't spend money for parts needlessly.

JAMES R. WILLIAMS

did not have appointment just stop bye needed truck service.I was work in got my service and was out of there less than one hour. good job!

Great dealership

Camp and the gang are on time as usual. Truly a painless experience ! Camp is a wonderful person and Dieffenbach is a top notch outfit !!!!'

great service clean store

the people were very helpful and understanding every one in the dealership were very nice and made sure I had everything I needed

Great service and great people.

I am very pleased with my experience there. Mandy and Keith are always ready to help me with regular servicing and when I need help! Everyone is friendly and always helpful. It's a great business.

Very prompt and knowledgeable.

The sales personnel was very easy to work with. They wasted no time to get things done and were always available to answer any questions. I will definately go back and buy from them again.

great dealership but poor performance from GM

dealership was good but GM standing behind their product is poor. You should get more than 25,000 miles out of a timing chain that was replaced under warranty at 45,000 miles. A timing chain should last at least 100,000 miles before being replaced .

Great Service

I did not have a appointment and was on my way out of town. I stopped by to get the air in my tires checked. I had something in my tire and that patched it for me.

Awesome

Awesome people to work with!! So happy that I don't have to go out of town just to trade my car... I can do it right here in town.

Fast, Friendly, and Pleasant Service

Awesome experience every time I go. Always greeted with a smile. Given an explanation and cost estimate for any needed repairs.

Excellent and Helpful Service!!

My Regal would not start and Dieffenbach sent someone out almost immediately to help me! Also, the personnel were very professional and helpful.

Great service experience

Staff was friendly & efficient. I scheduled my oil change & tire rotation on short notice. They were very accommodating & the work was done faster than i expected

Everything's! Excellent.

I Injoy the People I talk to at Dieffenback Supertore & Thankthem for being so Frendley when I come to Visit for whatever reason. I Appreach that. Everyone at Dieffenback Superstore in Rockingham,N.C. seam's to know just what they are doing whitch make's everything go smooth. Thank's to everyone for being so Frendly,Nice & Kind. "GOD BLESS" You All.

2015 Chevrolet Impala

They know how to take care of a person. I am very happy with my purchase and the speed in which it happened. I keep coming back to this dealer for my automobiles.

Service

My wife had her Enclave serviced; when I asked if they put synthetic oil in, she didn't know the answer. My assumption is they did.

Camero

Kevin was fantastic to work with (as is everyone we have dealt with). This is the 4th car we have bought from Diffenbachs and will definitely go there when it's time for #5. Couldn't be happier.

Family oriented, friendly, great service

I was greeted promptly upon driving in the service lane. My vehicle service needs were met in one visit, and the service I received was exceptional in all areas including parts department, and the cashier.

Greatest Dealership in the Country

Dieffenbach Chevrolet is still the best dealer in the country in my opinion. I buy different brands of cars and I trade a lot.

Friendly staff, excellent service

I was greeted at my car in the service area by a very helpful man. Everyone was so polite and friendly. The work on my car is top notch!!

Great service

The experience was better than expected. It took a while due to it being a holiday, but I was satisfied with the outcome.

Great service

While at Dieffenbach for oil change, tire rotation and State inspection, I was told that there was a recall on my car, of which we were not yet aware, to reprogram the instrument panel and they could perform the work then to which i agreed. Everyone was very courteous and kept me informed of progress. I was impressed that I was able to get an appointment the same day I called and then have extra work done which saved me from another trip later.

great service

We had a very fast and easy sales experience and we would like to acknowledge David Bankhead for going the extra mile to make our sales experience pleasant and for taking the time to really show us and explain the features of the vehicle. Thanks again.

Clean facility,

I've always thought very highly of your dealership until my last experience . My opinion your technicians should always get a complete diagnostics of what is going on with your vehicle before the customer is called.

Always super clean facility!

I expected a call letting me know when my vehicle was done with service. After never receiving a call, I showed back up almost 2 hrs. later to find that my vehicle was ready.

Great Service, Friendly and Knowledgeable!!!

Robbie Singletary did an excellent job of telling me all about my car and also handling the Lease transaction. I LOVE my new Encore. Dieffenbach GM Superstore also was friendly and handled everything so efficiently. To top it off, they delivered my car to me. I am very happy all the way around.

service

I was having a problem with my truck. Brought it in, they jumped right on it and got it fixed in a few minutes. I'm very satisfied with their service.

Great customer service, very clean facilities

Dieffenbach has a very professional and courteous staff that treats the customer with care and respect and makes sure they are leaving with the car they want!

Excellent service!

Mandy helped me today as she has many times in the past. She is always very friendly and helpful. Today I had to have the car brought in to Diffenbach and it was soon fixed. Everyone that I saw was very nice as always.

SCHEDULED MAINTENANCE

No problems........quick and easy. Waiting room with coffee, water and tv. Wait time was short and best of all no charge.

Received Great Service & Dealer Ship Very Clean.AA

I have seen & talked to alot of Car & Truck Dealer's in my timeBut not as(NICE & KIND) as I have at Dieffenbach GM Superstore in Rockingham, One's that take up time with the Buyer & that is there to help in anyway they can. I really doAppreach! My New Family Now, Thank's! to one & ALL! I alsofeel Welcomed at Dieffenbach GM Superstore in Rockingham,N.C.28379. A! GREAT Bunch Of People. I will Spread the wordabout Dieffenback GM Superstore in Rockingham,N.C.28379 &how I was Treated with nothing but Respect! "GOD BLESS"'ONE' & 'ALL'.

Good service on recall

They did a good job. Had to bring back my car to fix a problem with recall repair they did. Very courteous and accommodating.

Service

Mechanic needs to make sure hands or gloves are clean when he is done working on vehicle so not to leave oily fingerprints on door or door handle etc.

Excellent Experience

It was pleasant....they did what they said they would do and I'm satisfied....I will recommend Dieffenbach to my friends. ta

Easy Buying Decision

This dealership was great to work with! They not only made me feel comfortable but also gave me options and made the buying decision easy!

Chad Hodges

The whole car buying experience was awesome. Salesman Andy Ashworth went above and beyond to exceed my expectations and wants. I will definitely be returning here for future purchases and would definitely recommend anyone to give them a try.

Great experience

Kevin Cassidy is a knowledgable individual. He was very patient, and he answered all of my questions. This is my first GMC. When we replace our second vehicle, Dieffenbach will be our destination.

They made car buying easy

Found the exact car I wanted online. Tara Platt was wonderful to work with. She made purchasing this car easy and hassle free. I am loving my camaro!!!

Good experience

The service department are very friendly, courteous and they listen to my needs. They provide excellent service.

Johnny on the spot!

Every time that I have needed any service done on my car I have always received very prompt service. The service department is great to work with. They always work with my schedule and get me in right away.. They follow up after my visits to make sure everything went well. I purchased my car here nine years ago and I told the salesperson that I wanted to look around and I would let them know if I found something that I liked. That is exactly what happened. I didn't feel pressure and they even added a radio that was not on the car. When my husband and I purchase our next car, it will be at Dieffenbach.

Great dealership

This was a quick process. The car was very clean. They had it ready when I arrived. Tara, the sales lady was great. We got the deal done efficiently and I would recommend these guys. Great experience.

Great deal, great people

We bought a 2001 Tahoe. The car is immaculate inside and out. What a great car buying experience. The salespeople were helpful but not pushy. The listened to all of our needs and we got exactly what we wanted. I recommend them for your next used car purchase.

William R

I have been getting my vehicles serviced here since 1999. The service department has always gone out of their way to make my visits pleasant. I bought my Mazda here in 1999 and I am very satisfied with the purchase and the service. My Mazda has over 240,000 miles on it and it's still going strong! Camp and Mandi are 2 of the best around.

Enjoyable experience!

Andy was my salesperson and made the process enjoyable. I purchased a 2004 Trailblazer new. I always get my Trailblazer serviced here and they have always done a good job. I would recommend Dieffenbach to my friends.

Easy process!

Made my car buying process easy. Very nice people to deal with. I will definetely recommend them to my friends.

Great people. I trust them.

Always courteous, employees are very helpful. I am buying my next car from Dieffenbach!

Always a pleasant experience

It's easy to get an appointment and the staff are always nice.

Always a great experience

We like that they send reminders when service is due. Mandy and Keith are wonderful to work with, and the repairs are always done right.

Top-notch service

After I bought my new 2010 Cadillac CTS, I've had two occasions to bring it back to Dieffenbach GM Superstore for service work. Each time I was treated like the most important person at the dealership. The work was done professionally and it was obvious that the service team takes pride in their work. I couldn't be happier about the choice of my new car or the dealership where I bought it and have it serviced.