Dellen Chrysler Dodge Jeep

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0


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2016 dodge ram

5
Mike Castle on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best experience ever. Mike Fleener and the Dellen Ram dealer made it easy, fast, and friendly. No hassle, no rush, no problem. It didn't even seem like we were there to buy a car.


Dellen Chrysler

5
Ty & Bobbi on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rob Buss was a great salesperson. He treated us with respect and was very knowledgeable about every aspect of the vehicle. He was not guessing around at the answers. He knew them! We would highly recommend asking for Rob at Dellen Chrysler when you are looking for a new vehicle. The buying process went smoothly with him. Thanks Rob!!


Happy Customer

4.8
Don & Deb on 10/16/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our son and his wife have bought 3 new vehicles off of salesman Travis Green. After being told by another dealership we could not get certain items on new Dodge Ram, our son told us to contact Travis at Dellen. Travis researched and found that items were available and found just what we wanted. Thanks Travis, outstanding job!


Awesome car buying experience!

5
Dave and Bev McFarland on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone at Dellen was very friendly especially Rob Buss who continues to go above and beyond to make sure we were happy with our purchase.


Great Experience

5
Brock on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been going to Dellen for many years now, and their service and commitment to customers is unlike anything I've witnessed before. The folks at Dellen keep the best interest of the customer at heart and make everything as smooth and easy as possible.


Our 2013 Toyota 4 Runner

5
JD & Linda Stafford on 09/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience was a wonderful pleasure from start to finish. From Courtney in sales, to Marshall in management, to Jared in finance it was a great pleasure to deal with each of these people. Their knowledge and quick responses to our questions made the entire process quick and easy. All of our future car or truck needs will be settled at Dellen.


FRIENDLY, GREAT CUSTOMER SERVICE, LOYALTY FOCUSED

5
David Boeckstiegel on 09/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

WE RECEIVED GREAT CUSTOMER SERVICE WITH A NO SALES PRESSURE-CUSTOMER LOYALTY ATMOSPHERE. WE WILL RECOMMEND THEM TO OTHERS AND BE BACK.


My new Used Dodge ram

5
Bruce P on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I enjoyed my experience at Dellen and thought Rob Matthews - (Fleet sales manager) was very informative , very professional and also a very nice person to deal with. I would recommend Him and Dellen to all my friends and family.


New Truck Purchase

5
Ram1500 on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful dealership, Marshall has provided excellent care!


Purchased a car

4.5
Len on 08/11/2016

Customer Service: 5.0 Buying Process: 4.0

Demetrius' sales help with test drives was very good.


Great experience

5
Carmon on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It had been 10 years since I purchased my last new vehicle. Travis made the experience fast and easy. He explained everything and answered all my questions. I would recommend Travis, and Dellan Dealership to everyone.


Dellen Experience 2016 Jeep Cherokee Latitude 4x4

4.3
Sue Ramsey on 08/02/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Casey did a great job. He was not too pushy, but did all he could to get us the deal we wanted. He followed up but no pressure. It was a great experience


Dellen Automotive

4.7
Jane on 07/19/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Linda, Barnie, & everyone at the dealership were extremely helpful. I felt they truly had my interest in mind, helping find a vehicle that was a fit for me.


new car from Dellen

5
joe h. on 07/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We bought a new car from Dellen in Greenfield and our salesman was Glen Houser. We can't say enough about Glen. He was always there to answer questions. There was never any pressure to buy and when we were ready he did an awesome job. We will definetly be buying from Glen again.


Steve Tolle

5
Steve T on 07/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Glen Houser - great guy, does a super job front to finish


First new car

5
Rene on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought our first new car from glen last Tuesday..I felt like he was trying to get the best deal for us at a price we could afford..we will definitely recommend dellen and glen for sales


So Many Brands at One Location

5
C3Anderson on 06/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife was offered an amazing deal on a new Buick Encore and took delivery soon after. Courtney Edison and Gabe Montalvo walked her through the complete process. She couldn't be happier. At that same visit I was given the opportunity to drive a new Chrysler and later was also given an amazing deal. Thank you Dan, Marshall, Gabe, Courtney, and Nick Dellen! With Dodge, Chrysler, Jeep, Ram, Buick, GMC, and Chevrolet within walking distance of another, it makes perfect sense to go to Dellen Automotive in Greenfield.


Great Staff, Great Service

5
Lori - faithful Durango fan on 05/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought many vehicles from Dellen Dodge and will continue to do so, as well as recommend to everyone I know that they should buy their next Dodge/Chrysler/Jeep from Dellen. Rob Buss did a great job in locating the vehicle I was looking for, securing the vehicle, and even worked around my vacation schedule to do paperwork, prepare my vehicle, and ensure it was ready for me when I returned. I cant say enough about the great service I received. Gabe is also just great to work with, he oversees the lot and makes every customer feel like family. Great Job Dellen!


New 2016 Dodge Grand Caravan

5
CathyC on 05/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We just purchased a new Dodge Grand Caravan from Dellen in Greenfield. Our sales rep, Casey Putt, was the best. He helped us with a vehicle that stayed in the range we were looking to spend. We would recommend Dellen as "the" dealership to use.


Excellent Customer Care

5
Dr. Donovan on 04/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Doug Higgins is a fantastic salesman. He was patient and considerate of my needs. He let me test drive several vehicles and never once pushed a product. He gave me straight facts and let me take my time driving. I have used Dellen for repairs on old vehicles and they do a great job. I highly recommend this dealership.


New 2016 Jeep Wrangler Unlimited and Jeep Renegade

5
Cody S. on 04/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I went to Dellen on a Saturday looking for a vehicle for me. We ended up having a great buying experience with Rob Buss. I was looking for a Jeep Renegade Sport 4x4 with a manual transmission. I was a little disappointed that the only Renegade on the lot was an automatic, but after talking with Rob we were able to find exactly what I was looking for, and we were able to have it delivered on the following Monday. While we were discussing the Renegade my wife found a Jeep Wrangler Unlimited that she liked. We were able to trade in her 2012 Dodge Journey for a very reasonable trade price and ended up taking the Wrangler home that day. Rob was great to work with, very honest, and never tried to push any add-on's or anything we didn't want or need. This was probably the easiest and best purchase experience we've ever had. Thanks to Rob, and Dellen for the great experience!


Great Place to Buy a car!!

5
Kayci on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went to purchase a new/used car from dellen and was surprised at how and easy it was. everyone was very nice and helpful, I will be back when I'm ready to buy another car. Best place to buy a car!


Great Sales Experience

5
Patrick M. on 03/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience with Rob Buss as our sales professional. He was respectful, professional, and knowledgeable about the vehicles. He helped us purchase two Jeeps and got us the exact models we were looking for. He even made a trip to another dealership to get my wife's vehicle. This is an outstanding location for anyone looking to purchase a vehicle.


Suprised

4.3
J and S on 03/04/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

Went in for a repair came out with a much newer vehicle for the same current payment. Casey Pitt did a wonderful job! We will go back again!


Great Sales Person!!!

5
Branson on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently purchased a vehicle from Dellen and wanted to express how much we thoroughly enjoyed our experience. Gary Chambers was extremely kind, understanding and helpful with the initial drive through the purchase. He made sure that every button in the vehicle was explained and answered every question that we had. Jeff Meadows was able to get us through the business end of it in a timely manner. We will definitely suggest Gary as the person to talk to if anyone was interested in looking and purchasing a vehicle!! Thanks Dellen!!!!


Painless Purchase of a 2016 Jeep Patriot

5
Dawn on 01/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I researched a lot of vehicles online and came across a Patriot at Dellen that caught my interest. I made an appointment. Mike Fleener met me at the door. He shook my hand and answered every single question that I had. He had the car warming up for us (very important on a cold, windy night) and we went for a test drive. Mike was very informative, honest and straight forward with us. In all of my car shopping years, I have never met a car salesman who spoke openly and candidly with us about everything we had questions about....and somethings that he thought we should know that we didn't ask about. I would recommend Dellen and Mike Fleener to all of my friends and family looking to purchase a new or used vehicle...as a matter of fact, I already have sent one of my family members there. Great experience.


Dellen

4
JD on 12/27/2015

Buying Process: 4.0

Just finished buying a used truck here. I have to say in my 30+ years of buying cars this was one of the best. No pressure, easy going process. I actually shopped around and went to a different dealership to buy the same truck. Of course it went south and I left. I called Don and told him the deal I wanted. He called me back later and said they could do it. During signing, there was some confusion on the price I offered. I showed Marshall the competing products and he corrected it immediately. Recommend if your looking, look here.


Top Notch Dealership and Sales Staff

0
Wally on 12/16/2015

If you are in the market for a new or used car, do yourself a favor and stop here. Gary and Marshall will do whatever it takes to put a great deal together for you. I live close to Nashville, TN and drove 4 1/2 hours because of the deal they offered. When I arrived the truck was nicer than described and all the paperwork was prepared and ready to go. Because of their professionalism and attention to detail I will continue to make the drive to get a "Dellen Deal" definitely worth the trip.


New 1500 Ram

5
Floyd Baker on 12/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Robert Buss was great to work with. When I got to the dealership, he met me at the door and asked if he could help me. I told him what I was looking for and he found it on the lot. I will do business with Rob again. And I will tell my friends. Thank you Robert Buss!!!!!


A+++++ Dealership

5
Wendy Gorman on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Dellen Automotive Family is an excellent dealership. I have purchased all my vehicles from Dellen for the past 19 years and I have always received excellent service and attention from every department that I have had the pleasure of becoming acquainted with throughout the years. The sales staff, service staff, and all the managers are very helpful and always willing to go the extra mile to make sure that every experience is the best experience possible. I am always telling my friends and family that this is the only dealership that they should go to purchase their vehicles new and used. Marshal Denney, Gabe Carmichael, and Travis Green especially have taken care of our family and all of our friends and family that we have sent to Dellen to purchase their vehicles. They are the most professional and courteous people to work with when trying to decide the perfect vehicle for the price and are willing to do whatever it takes to ensure that you are completely happy with your purchase. I LOVE THE DELLEN AUTOMOTIVE GROUP!!! I will continue to tell everyone that I know to only buy their vehicles from them. They have three locations and sell GM, Chrysler, and Ford which gives you the diversity to find the exact car that you are looking for. You will always have an excellent experience if you purchase your vehicle from them.


DELLEN

5
rob1rider on 11/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Salesperson was friendly and fair, they did work with me on price to make vehicle more affordable. I would recommend Dellen Dodge, jeep and Ram.


Great experience

5
Samantha on 10/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Casey Putt was awesome to work with. He was not pushy and he understood what I was looking for even when I wasn't sure if I was going to get a new jeep. I would totally go there again!


Outstanding sales experience

5
Steelerfan on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a small window of time to look at a Durango and see if we were in the same ballpark on my trade. Jim Bowden had the Durango pulled up waiting for me upon my arrival and immediately began the assessment of the trade while I took a test drive. I had researched what I felt my vehicle was worth on trade and Jim was able to give me a very fair offer right away - no games at all and no pressure. We had a deal done within 30 minutes of my arrival. Jim was very friendly and knowledgeable as was everyone that I met at the dealer. Jim and Dellen will be my first stop next time I am looking for a new car.


Best Dealership

5
Teri Nihiser on 09/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

"We are not on your way home, but we are worth the drive! Everyone gets a "Dellen Deal" is the absolute truth. I drove from Speedway Indiana to get my Jeep from Dellen. Casey Putt made this vehicle purchase the best experience I have ever had at a dealership. This was the best decision I have ever made. Thanks Dellen.


Travis Green salesman!!

5
Greg Martin. Ram truck # 6 on 08/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis Green took me through the purchase of my new Ram, and from the appraisal, to showing me the numbers, and offering the dealer and Chrysler discounts, that really made a difference for me in the final purchase and signing the lines.. Travis is very knowledgeable in all aspects of handling of the sale and making me feel right at home and comfortable. Travis did mention that a rating on his job performance was coming down the pike via an email message, I was looking for a rating window that would ask me questions and I could mark my own choices of the whole process, I promised I would, however I have looked around and still cannot find anything like that but based on my being happy with the whole afternoon I spent in the office of Travis Green, I would rate him an even 10 on the whole deal, with 10 being the highest value as a customer service representative for Dellen. I'm sorry I don't do Facebook anymore, I did make it into a writing of a review there and that was all I could find.


Great first car buying experience

5
Tyler Wolverton on 08/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to Dellen looking for a used car soon after graduating from college. I worked with Matthew Grigsby to find a great car at a lower price than I had expected. As a first time car buyer I was pleased to find a friendly atmosphere with people who cared that I found the best car for my needs and didn't pressure me into a purchase. I'll definitely go back to Dellen in the future for any other car purchases.


NEW CAR PURCHASE

5
TYLER on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

ROB BUSS WAS VERY HELPFUL AND GREAT TO DEAL WITH. HE AND THE DELLEN TEAM WAS PATIENT WITH ME THROUGH THE BUYING PROCESS. I WILL DEFINITLY RECOMMEND DELLEN TO ANYONE LOOKING FOR A CAR.


Courtesy and Patience

5
Nanny in Greenfield on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0

Tom Roudebush took the time and the patience to help a "grandmother" with her first car-buying experience. I am now the proud owner of a new car which friends have since assured me was a sensible car and a good deal. When other employees in Dellen heard it was my first purchase ever I got a lot of handshakes and congratulations. What a great experience!!!!! Thanks.


Dellen Family Auto

5
Paul Kramer on 06/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Travis Green and Dellen were great to deal with. I highly recommend purchasing a vehicle here.


Look no further

5
Josh R. on 05/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

An amazing experience at a great facility. Everyone at Dellen is so helpful and nice. It really takes the apprehension out of the vehicle purchase. You can know going to Dellen that you will be given the best price by the best people and not worried about getting taken advantage of. We have bought multiple vehicles from Matt Grigsby and each experience is as pleasant as before. I stronly suggest you consider Dellen in your next car/truck/van purchase, you won't regret it.


Dellen Used Car Dealer

5
Rita M. on 04/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best place to buy a vehicle! There's some great people working there. I thank Courtney Edison for all her hard work and Marshall used car manager for all the help! Thankyou Very Much!!


Awesome Sales Staff, Awesome Dealership

5
John on 03/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Simply the best Truck buying experience I have ever had! Casey was great to deal with, as was the reat of the staff at Dellen. Next time I am in the market for a vehicle, Dellen will certainly get my business!


New 2015 Grand Caravan

4.7
Mike and Farrah on 03/27/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

We bought a new vehicle at Dellen in Greenfield last week. Mike Fleener was our salesman and he was awesome to work with. He went beyond our expectations. Everyone at Dellen we came in contact with that day was great. I have never had that experience at any other car dealership before. Everyone made you feel important and your needs mattered. We will definitely be coming back here for our next car buying experience and will recommend you to our family and friends. Thank you Dellen and staff!!!


new truck

4.7
firemike on 03/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Out standing would buy from again 2013 big horn great price,fast and freindly service


Great place to feel at home

5
Your biggest fan on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I started buying from Dellen 15 years ago. I have looked at other car lots and always go back. There's just something about knowing you can trust a salesman. Just want to say thank you Nick and Gabe. You guys have given me comfort in knowing I can send even my wife to get a car that she can get what she wants and not sold what she doesn't. Thanks for being like family Leroy Sexton


2013 RAM 1500

4.7
Derick on 02/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Just bought a 2013 RAM 1500 from Matt Foster at Dellen Automotive. The buying process could not have went smoother than it did with Matt. I have bought and sold a few cars and this by far was the easiest and most laid back deal. I would HIGHLY recommend Dellen and Matt Foster for your next automobile purchase!! Thanks Matt Foster!


New vehicle

0
Roger D. Myers on 02/13/2015

Love coming to Dellen, great company, very helpful personnel and Casey is a super salesman.


Awesome all around service!

5
Sam Burnett on 02/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our Sales man Matt Grigsby was awesome and make the entire process of buying our car almost painless! We'll be back!


Super service great deal!

5
Chgris Hiner on 01/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Danny Nelson, my salesman at Dellen, went over and beyond what most salespeople do. This was my second Ram 1500 crew cab so I pretty much knew what I wanted. Looking for a left over 2014, for the value, they did not have the vehicle I wanted in inventory. After I found the one I wanted in Columbus, Ohio, about 150 miles away, they went and got it without a deposit or charging extra money. He worked with me around the Christmas holiday, around my schedule and got me a fantastic deal which made this an affordable truck. Thanks Dellen and Danny Nelson! Chris Hiner


Great Service Highly Recomend Dellen And Rob Buss

5
Fairchild on 12/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I purchased a Jeep Wrangler Unlimited from Dellen. Rob Buss was VERY helpful through the whole process and is still helpful even now....I personally have asked him 1000 questions and still ask him questions and he is always understanding and prompt....I highly recommend Dellen and Rob to everyone. The whole Dellen family is great to deal with! Gab and James are amazing as well. We are very happy with our service and will return for future business! Thank You so much!


Dellen Automotive Family

5
DebHaz on 11/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just a note to let everyone know that this is the second vehicle we have purchased from the Dellen Automotive Family. They are the best, and will be back for another vehicle I am sure!! Everyone is so helpful, honest, and trustworthy. That means a lot when purchasing a new vehicle. Car buying can be a scary experience, but we never have to worry with our favorite salesperson!


Suoer Experience

5
Retired Soldier on 11/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I unexpectedly found myself needing to replace my van. I searched for several days looking for a vehicle that I could afford and would meet my needs. I live near several dealers on the north side of Indy and was honestly offended by the salesmen I spoke with when I explained my circumstances. I saw a listing for a 2010 Chrysler van at Dellen Chrysler on Cars.com that appeared too good to be true. Despite my apprehensions and the dealer being 30 miles from my house, I called. From the first person I spoke to, Matt Grigsby to the management staff who helped me arrange financing I was truly impressed. They answered all of my questions, eased my concerns and did everything they could to make this the most positive car buying experience I've had for any of the over a dozen vehicles I have bought over the past 40 years.


Awesome customer service

5
John and Karen on 11/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was totally impressed with Dellen Chrysler. Every employee I came in contact with greeted my wife and I, and they where eager to help is out, especially our sales person Casey. Casey really went above and beyond to get us in the vehicle we wanted.


Fair Prices, Great Service

5
Rumblebee on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you are in need of a vehicle go to Dellen and ask for Matt Foster, if he's busy ask for Marshall Denney. Either one of these gentleman will help you in any way they can without the high pressure sales pitch. We're are on our 3rd vehicle from them and won't even consider going elsewhere.


2007 Dodge Nitro

5
dfrobinson on 09/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis Green gave us a good, straightforward deal on this vehicle. My daughter and I were treated really well by everyone we worked with at Dellen. The lifetime powertrain warranty was a nice bonus. Overall, a solid vehicle at a fair price.


2010 Chrysler T & C

5
Steve on 08/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were looking for a newer van to replace our 2001 Chrysler T & C van and saw a used 1010 Chrysler T & C van that looked to be in very good condition. We worked with one of the salesmen and were treated very well. We were given a very competitive and acceptable offer. They also worked with a number of financial institutions to get us a lower monthly payment. They also replaced a damaged headrest and repaired a couple of other items at no cost at our request. The Warranty Forever plan was also a very good offer.


Great Service

5
CAMPION on 08/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a SXT 30th Anniversary from Rob Buss at Dellen and the the whole process was seamless. I was able to tell Rob what I wanted and he made it happen all at a great price. The whole deal from looking at the car to buying including the trade in took 2 days. Thanks for making this so easy.


RAM Truck purchase

5
Charles Warren on 07/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a used 2011 RAM 1500 from Tom Roudebush. This is my 3rd RAM I have bought at DELLEN! Tom was great and treated me like family. In fact everyone at DELLEN seems to go out of their way to do what it takes to provide me great service every time I come in. Great Job!


2014 Jeep Wrangler Rubicon X

5
JKerr on 07/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2014 Jeep Wrangler Rubicon from Dellen. My salesman, Mike Wallace, was very knowledgable and gave me a fair value on my trade-in vehicle. There was no need for negotiating. The Dellen crew are very professional and take the time to understand your needs. The finance manager, Gabe, found me a super low rate and a payment lower than expected. The service department does great job too. This is the third Jeep Wrangler I have purchased from Dellen and won't be my last. If you're looking to buy, I recommend Dellen.


2012 Dodge Journey Crew purchase

5
Richard on 03/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We purchased a 2012 Dodge Journey Crew from Tom Roudebush. He was very patient and spent a lot of time answering all of our questions about the vehicle. He made certain we were happy with the vehicle.


Great experience

5
Kelleysdad on 02/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought two vehicles recently from Rob Buss. For all of you who were used to excellent treatment at Shadeland Dodge, THIS IS WHERE YOU WANT TO GO! Very low key experience. I never felt I was being hustled. I got a great deal and would recommend Rob to anyone interested in a Chrysler product.


2012 Ram

4.8
Bruce G. on 01/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We have purchased several vehicles (6) from Dellen over the years. I had a small problem with the last one and spoke with Nick Dellen about it when I was in having service work done on our truck. He assured me that he would work with us when we were ready to purchase another to make things right. He also gave me his cell phone number and told us to call him anytime with any questions and said he didn't care if it was Christmas Eve and we had a question to call. We recently saw a 2012 Ram 1500 that they had and we liked and wanted to meet to discuss. After a short negotiation session we agreed to terms, got financed and was able to pick up the truck in that same afternoon. I have been very pleased with Dellen and we will be going back to give them a chance at our business again. Matt Grigsby was our sales advisor and I would recommend him to anyone needing to purchase a vehicle.


jeep cherokee

5
Matt Shorten on 01/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Rob is a well trained salesman who is up to date on product features.


Never thought I would buy at Dellen again

5
Gretchen on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I only stopped at Dellen to see the new Cherokees and met Rob Buss. He was unlike any Dellen salesman and knew Jeeps. My previous experience had not been good, and I had no intention of ever buying another vehicle from them again. Rob changed that. He found the Cherokee I wanted, and the entire Dellen team was wonderful to work with. I cannot recommend Rob Buss enough. They had a red bow on my new Cherokee Trailhawk, and I love it. Normally, car buying is stressful, but it wasn't with Rob and Dellen.


Great Customer Service

5
WTarb on 12/31/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was recommended by a coworker to try out Dellen in my recent Jeep Wrangler search. This was my first car purchase and I wasn't sure what to expect. I went to the dealership on a Saturday morning and walked out with a Jeep that afternoon. I bought my Jeep from Casey Putt. He guided me through the entire process and made it easy. I also brought my car to trade in and received a much higher offer for it than a dealership I had visited earlier in the week. I am so glad I finally made the decision to purchase a Jeep and that I found a dealership that I am confident to return to. I would definitely recommend Casey and the Dellen Dealership.


great place

5
bruce tompkins on 11/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i had a great experience at dellen. the salesman (john wingate) was patient and listened to my needs. the whole precess was easy.


Excellent Service and Customer Care

5
Satisfied Dodge Dart Owner on 10/29/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went into Dellen knowing exactly what I wanted to purchase as well as the features I wanted the car to have. My sales representative, Travis Green, did an excellent job. He was able to find me the exact make and model I wanted. He spent the extra time going over all of the options the car had and how to set up and use them. I had no issues working out the financing and left the dealership feeling confident that I made the correct decision.


Best sales team and service staff!

5
Steph on 10/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased my last 2 vehicles from Dellen and will never go anywhere else. Casey Putt was very helpful and knowledgeable in answering any questinos I had during my most recent visit. The purchase process was very streamlined and efficient. More of a family oriented environment and staff than the typical "car sales" atmosphere you get from other places. Very pleased customer here!


Great Service

4.5
Expecting #2 on 09/23/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Great service! We came looking for a van and the dealership had many options for us to look at. The salesman was very friendly and helpful as well as the other staff there. We are very happy with the deal we got on our van, and really like the warranty.


Dodge Grand Caravan

5
Doug T on 09/19/2013

Customer Service: 5.0 Buying Process: 5.0

I purchased a new Caravan from Travis Green and the whole process went great. He was very helpful in finding what I was looking for, and I feel like I got a great price. Travis was a true professional and I would recommend him and Dellen to anybody looking for a vehicle. I live in Cincinnati, and the drive was well worth the value I received for my money. Thanks Travis, Doug T


New Jeep Rubicon Purchase

5
Jeep Fanatic on 08/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We knew what we wanted when we arrived at the dealership and Casey worked very hard to get the color that we were in search of. We understood that this took alot of time but he came through and we love it!!! Casey had to do a dealer trade which landed us the color combination we were looking for. Thank You!!! This is our 3rd Jeep Wrangler - once you own a Jeep you never go back!!! Can't wait to enjoy this beautiful weather with the top off...


Dellen First

5
Rebecca on 07/28/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I knew I wanted a new car but hated the thought of having to deal with a used car salesman. I had some bad experiences in the past of car salesman talking down to me because I am a woman. I did not find that at Dellen Dodge and I did not find that in Sales Rep., Gary Chambers. He was respectful and kind. The buying process was easy and painless. I never felt taken advantage of. I felt that it was all about me and getting me the best deal and the car I wanted. Gary stayed with me through the whole process and explained everything so there were no surprises. I LOVE my Dodge Journey!!! I never dreamed I could find such a wonderful car in my price point. It runs like new, it has everything on it and it is beautiful! I could not be happier. I try to buy local when I can and from now on its Dellen first for me. I encourage any woman in the market for a new or used car to check out Dellen first. Ask for Gary Chambers and tell him Rebecca says "hi!" You will be treated right at Dellen.


Great service!

4.7
"Johnny and Terry" on 07/18/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Our experience at Dellen was great from the moment we stepped into their showroom. Rob Buss was an inviting salesman. He was not pushy and strived to answer all of our questions. He sold us the car of our dreams. And he followed up with us by introducing us to Mr. Roudebush who finished up the next day and made sure we knew everything about the car and was ready to drive off the lot. We also had a great experience with Gabe in the finance office. A great person with a passion for satisfying his customers. Great attention to detail. This was the best dealership we have been to! Great Job Dellen in Greenfield, IN!!!


A Great Experience

5
Scott and Lynette on 07/06/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've been trying to find the right Dodge dealership to purchase my RAM from, I finally found the perfect dealership in Dellen and the perfect salesman in Tom Roudebush. They had the right vehicle and the right deal and Tom was great. He was knowledgable and personable. My wife loathes most car salesman but she loved dealing with Tom. They didn't waste my time and the finance department, Gabriel, had all the paperwork ready and the vehicle was sparkling upon delivery. If anyone is thinking about saying "HELLO" to a Chrysler product, stay away from Noblesville and Give Dellen and Tom a call.


A class act

5
RischConstruction on 07/01/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently bought a new 2013 Ram pickup from Dellen dodge. The sales associate Travis Green made me feel right at home with that small town feel and didn't treat me like the typical salesman who will just throw you in a car and ship you down the road. Instead he took the time to explain the details and find what best fit me. The Dellen team really does care about making you apart of the family I defiantly along with my wife will be repeat buyers again. Thanks


The CAR SALESMAN TOM ROUDEBUSH

5
Happy Happy on 06/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We just recently within the last week purchased a car from DELLEN in GREENFIELD,IND...and the salesman was MR.WONDERFUL....he took his time with us after we told him what we were looking for and had us a care in 2days:)which made me VERY HAPPY:) in fact his sales with in the last month was 3 out of MY FAMILY countin me and my husband,which made our kids happy because they got the essentetive for referring which was a big help for them:) So needless to say I'm a HAPPY CAMPER AND MY HUBBY IS BECAUSE I HAVE A NEW CAR:)


Great salesperson and clean establishment

5
Quadcabb on 06/20/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the 2nd vehicle I have purchased from Travis Green. He is very personable and takes the time to show you everything about your vehicle. I highly recommend giving him a call, or go see him at Dellens. He will treat you right. Dellens is very clean and have a good selection on vehicles


My husband and I went in with a tough situation - Upside...

5
ZNK3319 on 02/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I went in with a tough situation - Upside Down in a very old car and poor credit score. Mr. Green was honest through the whole process and made sure that I knew he would do what he coulc, but he could not promise that we would be able to get a new car. Well, The worked hard to get us a better finance rate, which kept the payment where we needed it to be. As a result, we are getting the exact car our family needed, getting out from under the negative equity of our trade, and finally had a stellar car buying experience! Thank you all!!!


These guys are great, we brought in our 2003 Dodge Neon...

5
Ryan1965 on 02/23/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys are great, we brought in our 2003 Dodge Neon with a leaky radiator. Their service worker, Don, was quick to answer and completely honest. They got the radiator in two days and we had our car back in three! I'll definitely work with them again


Best car buying experience

5
Happy Customer on 08/24/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've purchased many vehicles and this experience was the absolutely best experience I've ever had. I heard a commercial about the lifetime powertrain warranty and stopped to check it out. The staff was great and really listened to what I wanted and made a couple suggestions of vehicles to me. When I spoke with the manager he was very professional and I could tell that he really wanted to make me a customer of the dealership. The negotiation process was simple and hassle free. 5 stars for top notch customer service all the way through the process. I would definitely recommend Dellen Chrysler to any of my friends or family members, give these guys a chance! I won't go anywhere else for my next vehicle purchase.


Great place to buy and service

5
Jeep guy on 07/26/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a new Jeep Compass there in June and not only was the customer service excellent but they provided me with a lifetime warranty that no other dealer I talked to would match. I haven't had it in for service yet but I did take my previous vehicle in there and was always pleased.


This dealer uses false advertising,bate/switch

1
Not Happy on 07/20/2011

Buying Process: 1.0

You want to avoid Dellen Chrysler Jeep in Greenfield, In. They listed 2 used vehicles for an internet special sale price of $1,000. But when we called them the actual price was $2,000. We were told it was a mistake but they would get back to us with a good offer. They sure did...$2,000 firm.


$75,991

Mileage: 22598

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Greenfield, IN

Engine Type: 710 hp 6.2L V8

$38,491

Mileage: 41644

Color: Other

Transmission: 8-speed Automatic

Body Style: Pickup

City: Greenfield, IN

Engine Type: 395 hp 5.7L V8

$25,491

Mileage: 57196

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Greenfield, IN

Engine Type: 271 hp 3.2L V6

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