No service after the sale.
Never again would I shop here, nor recommend this place. Bought a 18,000, 2011 Silverado two weeks ago. Before the sale was done, and during the process, it was all cordial. "Want some water? How about some pizza"?Looking at the truck while the paperwork was being processed, and noticed there was no spare tire under it. Advised the sales guy, Mark Degnan, and he said he would have one put on, while we waited. Asked to have a scratch on the cab touched up, he said no problem. Brought the truck home, and a day later, noticed the spare tire that they put on. It was an off road style tire, two sizes bigger than what's supposed to be on it, and the rust coated wheel looked like it's been sitting in a junkyard for 10 years. Sent an email, got no response. Called them, no return call. Called again, and was told by Mark that the truck was discounted, and he's just a sales guy. I then talked to John Del, who said the same thing about the discount. Sent another email with pictures. No response, no call back. Not my idea of service after the sale. And the scratch was never touched up either.
Chevy Suburban
Joe has always done a terrific job as our service manager. He took care of our 1995 Suburban till it was involved in an accident in 2007 and has continued with our replacement Suburban. He has bent over backwards to assure our satisfaction and loyalty
Satisfied
NIce dealership. Fair prices. Matthew Fountain was an excellent salesman.
Great communication
I was interested in a vehicle, and they sent pictures right away. Unfortunately, the vehicle was sold, before the process had a chance to go any further. However, open communication for future opportunities were presented, and I shall keep in touch, when the opportunity presents itself, for the vehicle I am looking for.
Not happy misleading
The car i was looking at ad was misleadingStated was in working condition It was notNo inspectionNo emmissions4wd was not connected
See Audrey if you want a car
Audrey at Del Chevy made our car buying experience so smooth and easy. She's great at problem solving, listening and really catering to your needs. Great car and great experience!
Misko
Nothing to say except that I will always look to buy cars from Dell first and that Marc Degnan is absolutely the best person I ever dealt with
Great!
Service rep was polite, knowledgeable and handled my service professionally and quickly
Great deal, great service! Friendly and helpful!
My experience with Del Chevrolet was a pleasure. From Audry going the extra mile to help with financing to the Sales and Finance department, everything went smoothly and effortlessly. This dealership is quite a ways from where I live in NJ, but I will definitely go there for my next vehicle. As I said, it was a pure pleasure to deal with such a professional and friendly dealership.
A Pleasant Experience
Everyone was very nice, no pressure, very straightforward with their pricing and their quote for my trade. I knew what I wanted, they didn't try to up-sell me anything. As pleasant an experience as you can have buying a car. I'm not entirely convinced it was the rock bottom price I could have found so I didn't give 5 stars, but I'm okay having not the absolute cheapest price since everyone seemed above board
Good vibes
Audrey was awesome and made it an easy process. Would recommend her to anybody. Was nice not to get a run around. She did all the work so when we came in it was done just had to pic the car sign and was good to go.
Best Service
My wife and I have purchased two vehicles and had our vehicles serviced by Jack and his team over the last 8 years. They are the absolute best to work with. Joe Holbrook, the service manager, is awesome. We have had an outstanding experience with him every time that we have brought our cars in. We won't ever go anywhere else to buy or service our cars.
Awesome Experiance
This is the second time I had the pleasure of working with John D. At Dell Chevy...I traveled over 3 hours each way from where I live because John made the Experiance so exceptional!!! He went out of his way to ensure every question was answered, gave me LOTS of options and most importantly he kept me within the budget I gave him. There was NO high pressure sales pitch,just a sincere professional who was compassionate about taking care of me, getting me the best car for my needs!!!I would strongly recommend visiting John at Dell when your looking to purchase your next vehicle! Thank you again for making it well worth my 6 hour trip.Ann M. (MATAMORAS,Pa)
Feeling ripped off
The manager was a snake. He wouldnt lower the price any but he said he would throw in an extended warranty for us and ended up it was 2000 extra on our final bill. When i told the finance guy he just shrugged his shoulders. When i said something to the car dealer he said it was just his job to talk us into buying the car. We went into the dealership the next day.to.drop off the title for my trade in and when hearing us ask about the extra 2000 on the paperwork the snakey manager overheard us and YELLED from across the room, thats not what he said! My husband and i both looked at each other like thats exacly what he said. So this could have been a 5 star review, but now i barely can give it 1 star. I will tell everyone to not go there to buy or have any repairs done. Del Chevrolet, bad business
Five Star Experience !!
Mark H and the entire staff offer a Five Star experience from start to finish in all the above categories including price. I wouldn't go anywhere else and look forward to being the happiest of lifetime customers !
the best
just bought my 2nd car at Del Chevrolet and will buy my third one there too! Thank you John, Kevin, Pete, and Joe in service!
Nasty
Jack Delvecchio is a very nasty person to deal with. I purchased two cars from him and will never purchase any from him again. He is a person who does not rely on either reason or courtesy.
Painless smooth and professional deal
Went in to buy a new truck was met by Donalf Short. Man did he make the process easy! Very knowledgable very professional.. He talked to you in a non salesman way and made you feel welcome in the dealership! I would give this man a 15 out of 10 if I could. Thanks for the painless purchase don!
Great company
Drove from New Jersey for a car found on their web site. Everything was just as the very courteous salesman promised. Very easy purchased a car and was on our way home in a reasonable amount of time. Would highly recommend this auto dealer for its excellent service.
They suck
They bandaged up a vehicle and sold it to my son. Salesman assured us their mechanic went over the car with a fine tooth comb. $2000 dollars in repairs, black tape over the engine light, tape and clamps on rotten lines, a broken hydraulic on the rear window that shattered all over my son the first time he opened it. I could go on. I wouldn't buy anything from this place ever again. On a side note, the sales manager called because of reviews. He said they only look at the frame, and make sure it stops when you hit the brakes....period. So the salesman lied through his teeth. Stay away!!
outstanding service!
John was outstanding. From the moment I started talking to John I found him to be both knowledgeable and trustworthy. He did not pressure me at all which made my experience easy.The entire team was friendly and helpful. I highly recommend Del Chevrolet to anyone looking for a new and used vehicle. I have always been told Del Chevrolet is the best in the area and now I am sure of it. Great job guys and thank you so much for all you did. I will be doing all my business at Del Chevrolet from now on.
Great experience!!! Can't say enough about Mark H
It was amazing. Mark Hutchinson went far beyond the normal to get our car for us.
Jack Del
Jack Del couldn't be more of an obnoxious person if he tried. He could be the most disrespectful condescending person I have ever "tried" to do business with. After 12 years of being a customer, I will go out of my way to buy cars from his competition.If Jack reads this, write this done "no thanks".
Do not buy a car from these people!
I recently bought a used Jeep Grand Cherokee from this dealership. The salesman lied to me and said the brakes were "fine," the check engine code was for "a routine servicing," and the second window not working in the rear ( they disclosed that one was faulty) was not working because "one motor controlled both of them." The vehicle actually needed brakes and rotors, six engine codes came up when tested, obviously both window motors needed replacing, and the front differential bearings were bad. This dealership makes "used car dealers" look good compared to them. Don't go to Del Chevrolet in Paoli!
I bought my 2015 Colorado from Del Chevrolet
I chose Del, even though it was third on my list of dealers in my area, for 2 reasons. The first reason was because I and a friend had had a problem with each of the first two dealers on the list. The second reason was the radio ads with the line "Jack, sell em for less". I wasn't going to either of the first two dealers on the list, so I went to Del. Donald Short met me in the parking lot. There were no Colorados on the lot but he tried very hard to get one there in the color I wanted. When that fell through he helped me get one ordered and all along the way he made feel comfortable about the process. Buying my Colorado was a big deal to me, this was the first new vehicle I had ever bought and I wanted it at great price. Donald got that done for me. I am very happy with my decision to buy from Del.
great expierence!
all of the staff was very helpful and knowledgeable, i love my new truck
2015 Chevy Malibu from Del Chevrolet
Shaughn, the sales pro was terrific as were all of the people I interacted with. Two issues arose after driving away...I received the vehicle report via email telling me the tires were not inflated properly and I noticed that the inspection sticker was 5 months old and needed to be updated and replaced. Furthermore, the car ride is not good as the engine pushes and pulls back especially at high speeds and the car tends to bounce quite a bit. Very disappointing.
Great Customer Service
Worked with John, who gave me a fair price for my truck trade in and worked with me on a price for a new camaro.
Dell Chevy
Superb service staff- always has customer in mind. They explain the process and meet your expectations. ................................................................................................................................................
satisfied customer
Mark Degnan, our salesman, was low-key with no pressure and no hype, which we appreciated. He gave us a fair price the first time without having to haggle over it. The car was ready when promised.
Del Chevy
Everything was great. My sales representative worked quite hard to find me the truck I was looking for. The Overall experience was perfect and I love my new truck.
Excellent service - attractive and clean facilitu
As always prompt and courteous greeting - fine service - it's always a pleasant experience and most importantly YOU DO GOOD WORK!
Great Service, no hassles
Mark was very knowledgeable, did not put on the "hard sell", gave us a fair deal upfront ( which reinforced a trusting relationship) and, generally speaking, made the whole experience wonderful.
Great service, very pleasant service men.
They were prompt in trying to see if there was any problem with my car and they couldn't find any problem. They also inspected my vehicle.
Great Service Team at Del Chevy
Mark and Joe in the Service Dept. have always done an excellent job with all my service needs. I believe this is the seventh Tahoe we have purchased from Del and I wouldn't think of going anywhere else to service my car. They're a great team.
Great service!
Mark in Service dept. had Greg, a Tech. go over my car & test drive it. I am most satisfied to know that my truck is OK!
Great experience!
I told them what I was looking for by phone. Del responded quickly & when I arrived all the paperwork was in order. After a test drive I was able to sign & drive away!
Routine Maintenance and gasket recall
Sean took excellent care of my service needs. He asked all the appropriate questions, explained everything in detail and arranged for me to have a loaner car due to the recall. It was a pleasure to deal with a customer oriented person who aims to please the customer.
great service and friendly personnell
Everyone was friendly and knew their responsibilities. We were seen on time and the inspection was completely quickly. We really appreciated the coupon. My only suggestion would have been to have the rest rooms marked.
great service
Joe Holbrook and his team serviced 2 of our vehicles over the past week and we are so happy with the results. Joe and his service team did a great job once again. Thanks Sue and Jim
Awesome dealership for Sales and Service
We have been coming to Del for over 10 years...this is our 3rd new car we have purchased there and we love it. Everyone is awesome. We have all of our vehicles serviced there and would not go anywhere else. Excellent sales and service folks include Mark Myers, Joe Gallo and our salesman Shaughn Kelly.
Professional GM Service Organization
Tom from the body shop was professional and provided a very competitive price on the needed repair. The part was ordered and the work completed in the expected time frame.
excellent service
The deal was in my opinion fait to both parties, everyone was very attentive to the details, efficient and personable.
DEL Chevrolet service
Mark was fantastic. Notified me about need for rear brakes and inspection and current brake special. Delivered on time at a great price. Thanks!
Great Service
Love working with my service Rep, Mark Myers. I have recommended additional purchases at Del as a result of this relationship.
Great Experience!
The experience was relaxing and stress-free. Don Short did a great job showing the vehicles to me and answering all of my questions. He was a pleasure to speak to and made this the best car buying experience I've had.
Great Service
Everything that was promised to me was fulfilled in timely manner and I can't even describe how much I am satisfied with the service and care provided. Special thanks to Mr. Mark Degnan for going out of his way to help me meet my every need.
loyal customer
I have purchased three cars within the past 4 years from del chevrolet for my family and myself. I have been working with Kevin Reese for years even when he was at a different dealership. He has always helped me out and made sure we got into the right vehicle with the right price. I enjoy dealing with del chevrolet it is a great environment everyone there is very friendly. I send all of my friends and family in when they are in the market.
Service excellent, staff explains problems if any
As always fine service, efficient and knowledgeable staff, Mark went over what was done - and appreciated the coffee lift! I would not hesitate to recommend Del Chevrolet to my friends.
Service Department
My wife's car had body work done-shop did a great job and staff kept us in the loop on when car would be completed. We currently have our personal and company cars maintained by Del and they do a great job. Once of the best dealerships I have dealt with in years.
continued great service
Joe Holbrook always immediately takes care of any problems we have with our cars. We would not go anywhere else. Thanks again to Joe and his team.Sue Racine
Best Auto Dealership around
This is the 7th vehicle I have leased through Del Chevrolet. I keep coming back because of the high quality of service in both the sales dept. and the service dept.
My first positive car buying experience.
I actually traveled a bit further to deal with Del because my local Chevrolet dealer was not responding favorably to my requests for information and quotes. Del went above and beyond the call; they have gained a VERY loyal customer!
I demand excellence!
Everyone we communicated with in service and parts, in addition to the cashier was professional and pleasant to deal with. But this is no surprise as Del has consistently exceeded my expectations as a customer for years and why I keep coming back!
customer service
ordered a new key for 2014 equinox, got del discount card and free seordered a new key for 2014 equinox used del gift card abd was given free set up of key. great customer service by joe holbrookt up of key.
Great Service
I had a very good experience. Staff was very helpful. This has been my dealership and I wanted to go to a dealership I trusted when purchasing my Camaro. Mark H. helped me find the car with the options I wanted and worked very hard at getting a dealer trade. Mark kept me informed of updates and when I arrived to purchase the vehicle it was detailed and ready to go. They were able to do everything needed for a VA purchase, except for inspection which is to be expected.
r
Horn on my Cruze was not working. It was fixed 2 months prior. Brought the car in because it wasn 't working again. Could not be fixed.... had to order a new part.
Great car buying experience
I've been using Del Chevrolet for service for years and they have always been top notch. This was my first experience with the sales team and they did not disappoint. I've been in the customer service industry for 25 years and I was very impressed by their commitment to customer satisfaction. Thank you for making my car buying experience a pleasure.
Great customer care
We had a great experience at Del Chevrolet! Kevin Axe, our sales consultant, was courteous, knowledgeable and very responsive. He made the process so easy!! I went in just thinking I'd take a quick peek and possibly take a test drive and by the time I left I'd completed the financing information, they'd assessed the value of my trade and they were putting together a deal for me. I even had two different individuals call me in the days following my initial visit to let me know they really wanted my business and would offer me the best deal possible. We were back in on Saturday to sign the papers and drive home our new Tahoe!
great service
your service people are as good as it gets ! I know all the service advisors ,most of all Mark Myers and he is great to deal with. don't ever lose this important edge you have! I can buy a chevy anywhere .but not this level of service.
Great service
Sean made the service trip fast and easy - two things I enjoy as a car customer of Del Chevy!!
great customer service del chevy
i purchased a new 2014 equinox at dell and acargo area part was no longer standard. joe holbrook took one off my trade in and installed it the new car no charge. the new part would have cost $135.00. great customer service.
Suburban Maintance
Had door handle on driver side interior replaced was delaminating and rear passeger exterior door handle pulled out of door. Both were covered by extended warranty and was also in for inspection and oil change all of which was handled by the Del Group. Mark the service Tech is a pleasure to deal with and is the reason i bring my Suburban to Del his knowledge is imsurmontable and always delivers.
Great service, very friendly, very helpful.
My experience at Del Chevrolet was quite the experience, Everyone was so friendly and very helpful! I was defiantly satisfied with everything and will defiantly recommend this dealership to everyone and anyone!
A very pleasurable expereience buying my new car
Bobby G, Kevin and Jim couldn't have been nicer. They were happy to give their best to fulfill my requests and I was warmly received, even on my unannounced visits. Ordering and building a new model requires a lot more work by the dealership. I'm sure it's much easier to buy an in-stock car. Bobby was on top procedure from day one. When the allocation became available, Jim spent much extra time and effort to get me the options that I wanted and Kevin was there with technical and other follow-up support. They were all up front with the pricing and there were no surprises on delivery day.A+ to all!
great customer service
I was able to change my Tues. appt. to Mon. due to predicted storm; Left my car early Mon.& Mark called me shortly after to advise I needed rear brakes & then cld about 10:30 or so to advise it was done.-Told me the total chgs.& it was ready.
Knowledgeable service writers and nice new facilit
Very pleasant and knowledgeable service writers. Vehicle completed when promised and for amount quoted. Very professional and efficient check-in and friendly and efficient check-out. VERY nice new renovation completed.
Excellent service
I went online and made my apt for inspection and oil change. Got an immediate response. Got a ride to work and got a quick call back that my car was done and ready to pick up. I was able to use my $20 gift cert. which is always nice. Wonderful experience
Simple Oil Change, Greatly exceeded all expectatio
My previous visit was excellent. This visit was equal or even better. In and out in 30 minutes. Everyone was with very polite, professional and very friendly. I went home and told my wife how please I was with the experience.
2014 Malibu 2LT with Safety Upgrades
The dealer traded my Malibu from another dealer because Del Didn't have the car with the upgrades I wanted. When it arrived the chrome frame over the passenger side door was missing. I noticed it was missing when I arrived home that day. I called Chevy and was able to have it fixed at no charge in a timely fashion. That you for the good customer service.
Service Feedback
I have enjoyed my experience at Del and would receommend to friends. The service staff in particular are friendly and helpful. No issues at all. Will keep my car business here.
Great, knowledgeable service, LOVE my new car
Kevin Ax took his time to understand exactly what I want in a car and throroughly explained everything without being pushy or rude, as car salesmen can sometimes be. Everything about buying my car at Del was enjoyable.
Took a Suburban in for brakes and to have the glass...
Took a Suburban in for brakes and to have the glass portion of the passenger side mirror replaced. Was told by Mark at the service desk that they had to replace the whole mirror as the clips holding the glass portion were broken. This was a lie as there was only 1 that was slightly chipped and the glass would have been held with the remaining two clips no problem, so instead of it costing $150 (which is higher than the replacement part you can get online for $95), they charged $331 and unnecessarily replaced the whole mirror component. It is a shame that you cannot even trust the dealership that you buy a car from. We will not be purchasing another Chevrolet vehicle, ever, as they up charge massively and apparently tell non truths to try and justify it. Bad form.
Great Service Department
The Service Department at Del Chevrolet has always treated me great - friendly knowledgeable staff that accommodate my scheduling issues.
perfect people to deal with. AAAAAAAA++++++++++++
Great people, Great service. Don't waste your time elsewhere. Recommended 110%
I recently bought a 03 Jeep Grand Cherokee from this...
I recently bought a 03 Jeep Grand Cherokee from this dealer. When I went for the test drive the vehicle drive fine but there was a check engine light on, when I asked about the light Kevin lied to my face and told me it was a o2 senor and not to worry about it. After I decide to buy the suv I took it to a shop to have the code looked up and it was a transmission code not a o2 sensor. That's the difference of $100 repair and $1000 repair! I also found the Cherokee was still listed on there web site for $1000 less then what they sold to me. Do not trust them if you plan to buy used, They will have no problem lying to your face just to make a sale.
buying a new Chevy Volt
Kevin Axe knows the Volt selling points better than any other salesman I saw. Excellent sales team!
The service was great
The tech was very well trained he found the problem fast and fixed right and I was on my way.
Very pleasant car buying experience, no pressure.
We had a rather pleasant experience. We felt as if our salesman, Donald, was trying to get us the best deal he could, no pressure. We traveled 2 hours to Del Chevrolet and would probably do it again.
The sales and service department at Del Chevrolet are the...
The sales and service department at Del Chevrolet are the absolute best I've ever experienced - and I've had a lot of experience with cars since I've been driving for over 60 years! Kevin Axe handled my recent purchase of a 2013 Malibu (beautiful, sharp car by the way) and he couldn't have been any nicer or more professional - more importantly, he couldn't have given me a better deal. Since I have been dealing with Del Chevrolet for several years, I am familiar with their service department as well as the sales staff - Joe Holbrook and Tom April are the BEST - not only are they the nicest guys you'll ever want to deal with, but any service that I have ever needed has been handled promptly and properly. I've also had the pleasure of meeting Mr. Del on several occasions and you couldn't meet a nicer man. Overall - a great dealership that I would and have recommended to my friends.
Del is the best!
Coming in for service is always an easy and pleasant experience.
Chuck was the best sales person I have ever dealt with....
Chuck was the best sales person I have ever dealt with. He was really wonderful. I would recommend this dealer to all friends and family.
The harass me with text messages, and e mails. Then when...
The harass me with text messages, and e mails. Then when you call tell them what you're looking for what you can do they ask for info and you give it to them. You will never hear from them again. And when you call them they forgot who you are and forgot everything you told them and you have to do it ask over again... Very unprofessional.
Couldn't ask for a better salesperson. Great with people....
Couldn't ask for a better salesperson. Great with people. His people skills are excellent and really made me feel at home. Was the best car buying experience!!
Chuck Colletti was very knowledgeable regarding all the...
Chuck Colletti was very knowledgeable regarding all the features of the Chevy Equinox which I was interested in and he quickly provided me with not one but four specific Equinox vehicles with detailed features and pricing. He answered every question that I had and was very helpful during the test drives for me to decide between the 4 and 6 cylinder engines. I was very comfortable with my final buying decision and purchase. Thanks Chuck Colletti!
Fantastic service once again at Del! I wouldn't take my...
Fantastic service once again at Del! I wouldn't take my car to anyone else ever again. They are timely, reasonable and professional service people. Joe is the best! Thanks guys once again!
Chuck was very helpful in deciding between a used vehicle...
Chuck was very helpful in deciding between a used vehicle and a new Equinox which I finally purchased. He didn't pressure me or try to sway me in either direction. I appreciated his patience as we drove several used models to eliminate them in the process. I was happy with the final offer from Del and proceeded with the new vehicle. Chuck's professionalism was much appreciated and I would recommend him to friends and family.
Recently I purchased a 2011 Corvette at Del from a...
Recently I purchased a 2011 Corvette at Del from a salesman named Kevin Axe. Kevin demonstrated keen knowledge of all the ins and outs of the car and was notablyattentive, polite and patient when handling my business. He knew his way around the dealership like the back of his hand as well. I'd recommend Kevin and the dealership to any of my friends and I love my car! Thanks Kevin and thankyou Del!
I bought two new cars from Kevin Axe at Del Chevrolet in...
I bought two new cars from Kevin Axe at Del Chevrolet in Paoli! He is a great salesman! Showed me all the info in black and white on the paper then took me to the lot and showed me how to work everything right down to the key fob! Made the deal fit my budget and got me what I wanted with my malibu and my chevy cruz, thats what I call a great salesman..way to go Del, you have a winner there with Kevin Axe, an A+ salesman for an A+ dealership, for that I thank you!
What a great, no stress experience! This was my first new...
What a great, no stress experience! This was my first new car and the first time I bought a car by myself in my 40 years of driving. I was leery about going to a dealership on the Main Line but the internet price was great (I showed the quote to another dealer). Chuck Colletti was a delight to work with. I was also very pleased with the trade-in value of my old car.I checked out Del first because of Andy Quinn in the service department. He was very fair and personable at another dealership. Sometimes a connection like that pays off for the consumer, as it did with me. Thanks, Andy!
I really can't say enough about the level of service that...
I really can't say enough about the level of service that I receive at Del Chevrolet. Joe Holbrook and the service team consistently go above and beyond to ensure that each experience is top notch. Joe is always extremely accommodating and I really appreciate the constant communication throughout the entire service process. Each time I take my car in for service, I know that I will receive quality work in a timely manner. Del Chevrolet is head and shoulders above other dealerships and you will not find a more professional and courteous staff anywhere.
I've bought many cars from Del over the years and their...
I've bought many cars from Del over the years and their price has always been the lowest and the salesmen the most helpful. The service department can not be beat for excellence in staff and quality of work. Joe Holbrook and Tom April are the absolutely best - knowledgeable, friendly and professional. Del Chevrolet even has a fantastic waiting area (and very good coffee and donuts)! Don't waste your time at other dealerships - Del Chevrolet is the only place to buy a Chevy.
i have worked with this dealership group for more than 15...
i have worked with this dealership group for more than 15 years.... they are always very professional and make buying a car easy. so far i have purchsed 3 cars & all have been great. they cars were clean ,very well maintained and i woulf highly recommend to anyone to see this dealer anytime you are looking for a car or truck...they will treat you with respect and you will be very happy tom sturm west chester, pa
My family has been going to Del Chevrolet for over 20...
My family has been going to Del Chevrolet for over 20 years now and I will not go to any other dealership for sales or service. I have purchased 4 vehicles (2 Silverado's and 2 Malibu's) from Mark Degnan at Del in the last 2 years and they have been fantastic with prices and with being honest and fair with me. I trust the sales department, which is usually difficult to say about any car dealership. They have always tried to give me he best buy for my money, and they stay in touch in case there are any issues.The service is second to none anywhere, and Joe Holbrook and the rest of the service department staff go beyond 5 star care in pretty much all they do. I have had Joe talk me out of spending money, because the car did not need it at the time. I have also had him ensure that the service is up to date and done correctly. He has a very high standard of service and each car must meet that standard or it won't leave the property. They are courteous, friendly and honest to a fault. They provide reminders for service and in those infrequent times when I have had a car misadventure or emergency, they have always come through for me and my kids. Joe Holbrook is the absolute model of what a service manager should be. As I said, trust is very difficult to come by and Del Chevrolet earned our trust over the last 20 years. We live West of Coatesville now and it is a good 30 minute drive to Del Chevrolet. The trip is always worth it. Thanks Joe and Mark and thank you Del.Doug and Beth SmithCoatesville Pa 19320
ANDY QUINN & TOM APRIL MAKE SCHEDULING A SERVICE...
ANDY QUINN & TOM APRIL MAKE SCHEDULING A SERVICE & OR BODY SHOP APPOINTMENT A PLEASURE. I WORK 3RD. SHIFT SO TIME IS IMPORTANT TO ME. FOR REGULAR SCHEDULED MAINTENANCE; ANDY QUINN GETS ME IN & OUT QUICKLY. FOR BODY SHOP WORK; TOM HASGOTTEN MY VEHICLE BACK TO ME AS PROMISED. ALSO HE ARRANGED A SERVICE DEPT. LONER FOR ME ON MY BODY SHOP APPOINTMENTS. BOTH ANDY & TOM ARE A PLEASURE TO WORK WITH. ALSO THE QUALITY OF WORK IS EXCELLENT.
I want to commend Mark Myers (Service Advisor)for his...
I want to commend Mark Myers (Service Advisor)for his work in resolving an issue with our new Equinox's OnStar system. His prompt attention to a relatively unique problem, (GPS related), resulted in very satisfactory results. Needless to say, we were up and running with a perfectly working OnStar in a timely fashion.
I have been taking our cars to Del for many years. In...
I have been taking our cars to Del for many years.In the past 10 months, we have purchased 3 vehiclesat Del Chevrolet. I find the sales reps and sales managerto be very helpful and fair with a vehicle purchase.The service department can't be beat. Joe Holbrook in Serviceis very knowledgeable and fair. I prefer dealership serviceover any private shop due to the excellent service received at Del.
I had been to a few dealerships looking for an...
I had been to a few dealerships looking for an inexpensive car for my daughter. I found a couple cars I was interested in at a couple places but Christian, Mike and Kevin at Del Chevrolet made the experience at Del refreshing and really impressed me. Christian really outdid himself when he was able to get me a 3.5 % interest rate on a 10 year old car. Another place told me a car of that age was ineligible for financing and said I should get a personal loan. It really made the whole deal so affordable.
I can sum up my experience at "Del" in one word...
I can sum up my experience at "Del" in one word - "FANTASTIC" - not only did I get a great price for my trade, but Jim helped me with the purchase of a new Traverse with payments that were lower than I planned for - I was shocked AND beyond pleased. Overall, a GREAT experience.
I have been using Del Chevrolet for 34 years. I wouldn't...
I have been using Del Chevrolet for 34 years. I wouldn't use any other dealership. I recently purchased a 2010 Malibu LT. I always leave the dealership feeling that I have gotten a good and fair deal. The staff is so helpful. They didn't have the exact car that I wanted (color and accesories) and they made it happen! I got the exact car that I wanted. I was so impressed. I completly love my car! The Sales Staff and Service Department are great. I have also had the oppertunity to use the Roadside Assistance. I had a flat tire with a screw in it. I called the Roadside Assistance and was amazed at how quickly they got to me and fixed my tire. The Service Department is very good. I always feel satisfied and safe after my car has been in for service. It is always completed in a timely fashion. Tom April has a very good staff of service writers. I have also had the oppertunity to use the Body Shop, and was more then satisfied with the results.I would not purchase a new or used car from any other dealership. They are the best at anything they do regarding my new car, from sales to service. This is the best dealership to do business with in Deaware County and Chester County. I Make may referrals to my friends and relatives.Sincerely,Barbara L. Steck Sincerly,Barbara L. Steck
This dealership advertises "Best on the Main Line" and...
This dealership advertises "Best on the Main Line" and it's true. Jack Del and Joe Hollbrook are always there, they treat us like family. Their service is so good, I take my B M W to them for service and body work. We purchased a new Suburban and 2 used cars for our kids. Thank You, Barbara
I just can't say enough about how helpful Joe (service)...
I just can't say enough about how helpful Joe (service) has been over the years. He is always pleasant and makes you feel very secure in his ability to resolve your problem; whatever it may be. Specifically, whenever I take my Chevrolet in for warranty work, there is never a hassle about whether or not it is going to be covered. Dell doesn't play "head games" with you regarding warranty coverage like some other dealers (see my review of Robert's Chevrolet). Thank you Joe (in the service department) for the many years of friendly and reliable warranty service you have provided on my new Chevrolets!
I have purchased a number of cars there over the past 20...
I have purchased a number of cars there over the past 20 years, and they are the best dealership I deal with for service of any dealership we use, including the local Mercedes and BMW dealerships.We currently have three of our cars serviced there inluding our 2002 Suburban, our 2008 Tahoe, and our 2009 Corvette ZO6. The service reps are very friendly, and do whatever they can to schedule our cars to match our needs. The Mechanics, and in particular Joe, are also very friendly and helpful, and come out to take their time in expaining any issues with our cars. And, their work is always completed the first time, without having to keep taking the cars back over and over again. I have also never been told the common "we could not duplicate" BS that other dealers use regularly.
I went in to buy an Equinox and the price was better than...
I went in to buy an Equinox and the price was better than I expected - the salesman was great and actually directed all information to me and not my boyfriend (as had happened at another dealership).
Mileage: 124025
Color: White
Transmission: Automatic
Body Style: SUV
City: Paoli, PA
Engine Type: 2.5L I-4 DOHC, variable valve co
Mileage: 215605
Color: Black
Transmission: Automatic
Body Style: Pickup
City: Paoli, PA
Engine Type: Vortec 6L V-8 variable valve con
Mileage: 0
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Paoli, PA
Engine Type: Electric ZEV