Dean Team Volvo of St. Louis

Wonderful Staff

The staff at this location catered to me needs and worked with my wants to procure the exact car that I wanted. I recommend working with these two folks.

AMAZING!!

My fiance and I went in looking to buy a SUV. He found is the perfect jeep with everything I wanted! Plus my fiance recently took up woodworking so we needed a SUV that had enough room to fit all his wood and everything else he would need to haul. Brandan was very patient with us (really just me) because I had no idea what I wanted. He found us the perfect jeep at a great price! I would totally recommend him to my friends and family for any and all there car needs. Plus you can't beat free car washes for life (ownership of our jeep). I am so glad we came in. Thanks for everything!

Great service!

Brandon Spraul sold me my Mazda CX7, and i love it! He was very patient in helping me find the perfect vehicle for all my needs. His service was excellent! He continued to be there for me to answer questions weeks after the sale. He made it the least stressfull car buying experince ever. I would highly recommend buying your next vehicle from him!

Great Selection, Service & Value

The dealer had a great selection of nice, low mile, fair priced used vehicles in the category we were desiring. Tre Johnson was very thorough with helpful information to determine the right car for our particular needs and remained steadfast and patient with us as we worked through the many options and decision making process. We believe they were generous with the trade in value of our old vehicle and we ended up with a beautiful like-new car for a fair and affordable price. Very happy!

Shopping for a Pre-owned Car

I had a very good experience with the Dean Team Volvo of Brentwood. Alen Prohic greeted me within minutes of my arrival, &, immediately made me feel welcomed & comfortable. I told him I was shopping for a pre-owned car, &, what my budget was. He showed me several cars that were in my budget. He answered my questions with authority & also shared information with me, that I didn't know to ask about. I did 3 test drives with Alen. He continued to be friendly, &, answered all the questions I had. I have owned my new Volvo now for 1 week. It is a beautiful car, &, I'm very pleased with the choice I made. I am giving the dealership a 4 star rating ONLY because I have only dealt with them for a week now. I am assuming the follow up care I will receive from them will be excellent, but, only time will tell. I would highly recommend shopping for a car at Dean team Volvo of Brentwood. I would also highly recommend asking for Alen once you get there! Thank you, Alen, for making something I was dreading a very good experience!

Great Place to go!

Jason and Scott made this the best transaction yet. They helped me find the perfect car for me and made sure I was taken care of! Thank you guys!

New Purchase

Jason and Scott were a sincere pleasure to meet and work with. My wife and I were impressed were their knowledge and patience. We appreciated the laid back buying experience and were especially pleased with the creative solutions Jason and Scott presented in response to our tough expectations. Working as a team, Jason and Scott struck the appropriate balance of attentiveness without applying overbearing sales pressure. We now look forward to returning to the dealership.

No pressure sales

Salesman was honest and easy going to work with. Did not feel any pressure and the transactions did not take all day. Price and trade in were easy to negotiate. Administrative closing of sale was quick and easy.

Flexible approach

Tre and Scott worked with me to address the trade-in and tailored the lease to meet my needs. THe made the entire process quick and very simple.

This guy is great

I had came into Volvo not knowing what to expect! Tre was so kind and found me the exact vehicle I wanted, after finding the right car price had been my next concern. I sat down with Tre and there was not much negotiation because he gave me the best price the first time. I had looked around on my phone while he was getting the price ready and that's how I knew the price was so good. He was trustworthy, and kind I would recommend anyone to Tre Johnson he is truly the best! Scott Varnum was my finance manager he was also a person to come to, he gave us a great price on extended warranty I was just so impressed by this whole experience regards: Haiyan Seidel

Easy and enjoyable experience!

Whenever you go to a car dealer, you have the anticipation you're going to get hassled. Not here, and definitely not with Zach. He was fun to work with and helped us along the way. I would recommend Zach to anyone!

Great deal

They let me drive a car even though I showed up insanely late in the evening and I came back the next day to see what the bank said. Now I'm driving a new car, and I was able to get out of my old vehicle for a decent amount.

Great Experience

I purchased a pre-owned S60 from Brentwood Volvo and Don Placke was great to work with, he made the whole process easy and painless. There were few thing I wanted to fixed on the vehicle prior to purchase and he made sure everything was done to my satisfaction. Thank you Don and Dean Team Volvo.

Best Volvo dealership!

Dean Team Volvo is a true team. We connected through the internet. When we arrived to look at cars we were welcomed by Joshua Holtzman. He listened to our needs and we test drove 2 cars. He was extremely knowledgeable about the cars features and options. He was with us through the whole process. We like the way they worked and communicated with us and felt confident in our choices. We worked with Josh, Edin, and Todd. Then Scott did the finance and extended warranty. FYI - when you bring your car in for service its a nice to know that you get a loner and a wash!

Great Experience

It was a great experience from start to finish. Todd Trentham and Scott Varmuth made the process so easy and painless, and I love my new car!

I got my dream car!

Such a great car buying experience! Todd Trentham is a great salesperson; calm, friendly, and very knowledgeable. He is unlike any other salesperson I have ever met. When you walk into Volvo of Brentwood you feel immediately that the whole team wants to make sure you are comfortable, and that you are leaving very satisfied. Not only was the whole experience great, I got an AMAZING deal on my Jeep. Edin worked very hard to get the financing I needed. Scott even sacrificed the start of the Blues game, keeping a smile on his face the whole time! It's all about customer satisfaction to him and his entire team. I highly recommend Dean Team Volvo of Brentwood!

Bought a New XC90

Excellent dealership. It was great working with Todd Trentham. There was no pressure in negotiating a deal and received a great price on our new car.

Excellent service and no pressure, fair trade

We purchased our first Volvo at Brentwood in 2006. It was a 2005 and was serviced there. Minimal issues with the car. We traded it for a new Volvo in 2016. Todd Trentham was the sales person. He responded immediately to a text giving the price. I had researched the value of my car. The process was fair and painless. We drove the new Volvo home that day. I will have the new Volvo serviced there, as I did the old. Highly recommend the cars, this dealer's sales and service personnel.

Purchased 2016 Volvo XC60

It was great working with Todd Trentham!! The whole process was done via email including the trade. There was no pressure from Todd and I got a great deal. I live in Colorado and it was well worth it to go to St. Louis!!! If you want a Volvo give Todd a chance to earn your business!

Great experience...simple

Ted was sfantastic. Up front, easy to work with. Made the process seamless. I was helped quickly and got the car I wanted in terms I felt good about.

Great Experience

Great car buying and finance experience. Vernon was very helpful and Scott was very knowledgeable and got me note I wanted. I will come back again

Great Experience

I had a very nice, smooth experience buying a car at this dealership. I went in knowing what kind of car I wanted and Ted Kidd was very knowledgeable of the process and made the deal happen quickly and smoothly. Love my new car! Would definitely recommend.

Highly Recommend!

Dean Team Volvo of Brentwood is an excellent place to buy a new car! Jamie Novara was our salesman. Jamie was extremely helpful throughout the car-buying process. He was friendly, knowledgable, straightforward, and genuinely interested in helping me find the the right car for my wife and I. Edin Hadziafendic, the General Sales Manager, also got involved briefly, and I can say the same for him. On a personal level, Jamie and Edin were both a pleasure to work with. They were even very responsive and helpful with a couple of small requests I submitted after the deal was done. We are incredibly happy our experience, and we feel like we got a fair deal. Id recommend Dean Team Volvo of Brentwood to anyone looking for a new car.

Highly recommend

Jamie Novara was our salesman. Jamie was extremely helpful throughout the car-buying process. He was friendly, knowledgable, straightforward, and genuinely interested in helping me find the the right car for my wife and I. Edin Hadziafendic, the General Sales Manager, also got involved briefly, and I can say the same for him. On a personal level, Jamie and Edin were both a pleasure to work with. They were even very responsive and helpful with a couple of small requests I submitted after the deal was done. We are incredibly happy our experience, and we feel like we got a fair deal. Id recommend Dean Team Volvo of Brentwood to anyone looking for a new car.

a refreshing experience

I would recommend Volvo of Brentwood to a friend, and in particular, Ted Kidd, the sales consultant who worked with me. He was friendly and relaxed, answered all my questions, and I never felt "rushed" or "pressured" by him in any way. He respected my parameters for what I wanted in a car and my dollar limit.There are a few things pending, but I have every confidence I will continue to get the same level of care and attention, even though the car is purchased, as I received during the negotiation and sales process.

Great Car Dealer

Took my car in for a 20,000 check. Great service, as always. I have been coming to Brentwood Volvo for the last 20 years. They always take good care and show concern about me and the car. This is my 5th Volvo. I love the car and Volvo of Brentwood. I all the years I've owned a Volvo, I only had one dealer (in Indiana) where I went once and would never return. But Brentwood Volvo is the best by far!!

Great experience!

My husband and I recently purchased a pre-owned Lexus RX 350 from the Dean Team and had an above average experience. Zach Williams was our salesman. His positive attitude, professionalism, and ability to follow through was most appreciated! Dave Zor, the finance manager, was also very helpful and efficient. The entire experience exceeded our expectations and we both agree we will return when looking for our next car. Thank you, Dean Team!

My Gorgeous New Volvo!

I am now driving my gorgeous new Volvo. Alen Prohic helped me pick it out. It is perfect for me and Alen did a fabulous job making it so! He gets an A in customer service! He attended to every need and made sure we got the very best deal! Alen, you rock!Susan Werner

Dean Team Volvo provides excellent service

We have used Dean Volvo for about a year and always had friendly, efficient service. Molly (and the rest of the service team we have encountered) is excellent.

Excellent Service

We have used Dean Volvo for about a year and always had friendly, efficient service. Molly (and the rest of the service team we have encountered) is excellent.

Semir was a great salesperson

The car that I thought I wanted didn't work out. Semier was very patient, kind and fun to work with, bringing me car, after car, after car, until I found the one that I loved! The process was simple and professional. And after looking around I believe that they have the best deals on used cars. I would certainly return for another purchase and hope that Semir would be there to help make such a major purchase enjoyable!

Purchased Two (2) Vehicles in 2015, Long Distance

In 2015, I purchased two (2) vehicles, an S60 R and an XC60 Platinum from Volvo of Brentwood. Following a nationwide search, the S60 R was located. Following several phone conversations, I made the trip to St. Louis, purchased the S60 R, and drove away. A few months later, the same process was followed for my XC 60 purchase.On both purchases, I worked with Alen Prohic and Edin Hadziefendic. Alen, my main contact, was open, upfront, honest, answered all questions, sent numerous photos, and worked hard to ensure my trip, and ultimate purchase, would be worthwhile. It was.When the XC60 purchase process began, I conducted a nationwide search, and returned to Volvo of Brentwood. Alen went through the same process, and worked very hard to earn my business again.On both purchases, Alen and Edin were accommodating to my travel schedule, and did everything possible to ensure my satisfaction. Whether you live in St. Louis, or anywhere in the country, Alen and Edin will earn your business, and do everything possible to ensure you high satisfaction. Both are honest, and care about their customers, and their needs.

Pleasant Buying Experience - Unexpected

Ted was the salesperson that helped me buy my new VOLVO XC60. He was very Professional, Polite, Poised, Pleasant, Helpful, and Knowledgeable. Our new car buying event was not a haggle game like we had with past car buying experiences. Ted made me/us feel like he was there to get the best deal for us; not that we were there for him or the dealership to make a commission. We drove off with our new XC60 very happy with our buying experience and with a feeling that we got an excellent deal. My cautious, practical husband even said that he was very pleased with the transaction and he was surprised that we got everything we expected. Volvo of Brentwood gave us a different opinion of the 'Car Buying Experience' from Painful to Pleasant. I would like to add that even after the purchase was made and I was given the keys to my new Volvo, Ted took the time to get me familiar with me new vehicle. He explained how to operate and even set up key functions and components in my XC60; this was very helpful and unexpected. I went in looking for a used but newer suv and bought a new XC60! Highly Recommend Volvo of Brentwood MO.

Excellent

Perfect car buying experience. Vernon Davis listened to and respected everything I had to say. The whole process couldn't have been easier or smoother.In for my first service. Molly greeted me enthusiastically. Waiting in the comfortable waiting. We'll see how it goes.

Routine Service Visit - Outstanding results!

I had my 2013 S60 in for routine service (20k mile maintenance) this week. Jimmy and the entire staff at Brentwood Volvo is fantastic! Everyone I encountered was welcoming, friendly and knowledgeable. My car was ready when they said it would be and was even washed and vacuumed (thanks Lucas!). See you in another 10k miles!

Super knowledgable salesman!

Chose to stop here after seeing several different models of cars I was interested in on their website. Website is easy to use and has lots of information. Met as we drove in by Alen. He knew about every make and model on the lot. After asking what I was looking for, he carefully and patiently explained the differences between the different cars. We sat in several and test drove those that felt right. Because of Alen's knowledge I got the best car for me even though it was not one I had even considered before I got there. Thanks Alen!

They cheated customer as a noob, DO NOT GO THERE!

I went to the dealer want to purchase a SUV, I took a look of a VW Touareg first and asked the agent for the technical question, he doesn't even know that the difference between "miles of the trip" and "mileage of the vehicle". When I went back to his office to argue the price, I told him that I saw the vehicle has been post online over three months and I think he would provide me a discount of the online price because the value of a vehicle is always reducing even people just leave it there. However he told me it's normal for them to hold a car for three months, he said "we have no problem hold a car for a year,, that doesn't cost us anything so we are not be able to discount that". Well, I just left then cause i felt he thought I am an idiot that I could be cheated. Yea, it's ok for you to hold your brachial over a year, just do it then, and don't remember to keep talking your online price and never reduce that because you think the value of the car won't be change.

Serviced 1999 Volvo

I brought my 1999 Volvo C70 here to be serviced when the Check Engine light came on. They put the cost of that diagnosis towards the repair and I also used a manager's special coupon on their website. I took advantage of their GREAT shuttle service to get to work when I dropped my car off in morning and Jeff, a service adviser, called me to discuss repair options mid-day. I had the car back by 5 pm. They also gave me a multi-point inspection report card so I know ahead of time what "may require future attention" - which I think is great for transparency and what I might expect to need done on my car in the near future. Thank you!

Selver is great!

Selver was a great salesman. He worked hard to get us the car and the deal we were comfortable with and he was incredibly down to earth- a good guy. After taking the car to a third party mechanic, there were a few things that passed inspection but would cost us money down the line (cupped tires, rusty rotors, antenna), but Dean Team offered to take care of these imperfections free of charge.

Don't waste your time. Bad service!

I drove 3hrs to this dealer to find that the vehicle was in less than desirable shape. I then test drove the vehicle, and afterwards told the salesman that I would go to lunch and think about it. After thinking about it, I called the salesman back and made an offer. By this time it was close to 5pm. He stated that he would call me back and to give him an hour. So we started making our way back across town so we would be closer once he called. At about 7pm, I had noticed that there was still no callback, so I attempted to call him. He did not answer after several attempts, I decided to send him a text. He did reply to that with, "Not yet, should know more in the morning". The problem with that is that is the dealer is165 miles from me and the trip cost me $100 in the first place. So I just head back to the dealership to speak with him or his manager. I get there at around 7;30pm, only to find the lights off and the door locked. Mind you, he told me that he was there till 9pm and it is posted on the front door. So I try to call him again, but still no answer. We decide to head back home and not attempt to deal with these guys again. I still to this day have never had a reply from these people.

Blue car

The was the closest Volvo dealer for me but I always brought my last car here for service also.

Volvo Buyer

I was having steering issues and I brought it here for service. It was convenient to come in.

UPDATE: Matt Newbold, the service manager, called me...

UPDATE: Matt Newbold, the service manager, called me today and did a good job to made things better. I will be giving them a chance to earn back my business.At best they suffer from poor communication, and more likely are just full of bs. Had my 2008 Volvo S80 T6 AWD towed there because car would not start and key would not come out of ignition.Service department called me after 2 days trying to diagnose saying corroded negative battery terminal and needed $300 software upgrade. First of all, negative terminal was not corroded, at least not much. I know this because I charged the new battery and put jumper cables on the car immediately prior to having it towed. Secondly, why would it take them 2 days to diagnose a battery terminal?Paid the $300 for the software upgrade and called Volvo customer service. When VCS contacted dealer, the facts suddenly changed. Now it was a corroded battery cable and the software they installed for free. Really? That's news to me.Overall, if the cable was bad, and they charged me to change it, then the $300 is probably OK. But like I said, at best they are guilty of very poor communication. Left a bad taste in my mouth and I would not return to this dealer for service or to buy a car.

Bought a used Acura SUV from this dealership. They never...

Bought a used Acura SUV from this dealership. They never do inspections outside of the required state inspections. They do not value their customers enough to sell a high quality used vehicle. They lie and say they are in good condition when in reality they should have been wholesaled. They charged an insane amount and then sell a product that is junk. The car I bought ended up needing $3,000 worth of work done within 3 weeks of driving it off the lot to include a timing belt, repairs on a massive A/C leak which I'm sure they noticed. Things the dealership should have taken care of as part of good customer service. The dealership's response was "due to the age of the car this is expected". They only reimbursed me $300. This was ridiculous. The dealership treated me like I was an idiot and it was my fault for not knowing what I was buying. This is horrible customer service. I ended up trading the SUV exactly 3 months later, took a huge loss and moved on. I will NEVER do business with a Weiss dealership ever again. I will be writing a letter to the owner of the dealerships and to the Better Business Bureau about their practices. I encourage people to research any used car they would think of buying from these dealerships as they will sell you a piece of junk just to make a dollar. And I will NEVER go back there even for service on any of my other vehicles and I am too afraid of getting ripped off.

From the purchase of my Volvo S80 in 2005, to all of the...

From the purchase of my Volvo S80 in 2005, to all of the servicing of my vehicle along the way, I highly recommend Weiss Brentwood Volvo. True professionals, and they respect their customers. It's always a pleasure doing business with them.

I have been very happy and pleased with all of my...

I have been very happy and pleased with all of my interactions with Weiss Volvo. I actually purchased by Volvo from another dealer in St. Louis but switched to Weiss Volvo for all of my routine maintenance and service. I have an S60 and love that all the scheduled maintenance for the first 5 years is free. The experience here had been over 100 times better than the service department at the (other) dealership I purchased the vehicle from. I'm glad I switched. I am always greeted with a smile and the Service guys take time to answer all of my questions. My car is in good hands and I don't have anything to worry about when I'm there. They always have a loaner if I need it and they have Saturday hours too. I would recommend this dealer to a family member or a friend.

Keith in the service department worked to resolve an...

Keith in the service department worked to resolve an issue with my 2004 XC90 and was able to get Volvo to pay for 100% of an expensive repair without me even asking him too. I have had other very good experiances with the service and the sales areas. I will always use Weiss Brentwood Volvo for sales & service.

Great experrience. Really a pleasure to deal with a...

Great experrience. Really a pleasure to deal with a straight forward dealership that does not play games. Met with the Vice President and our sales person and they did an excellent job! Best kept secret and we will recommend to all our friends! Geri ws also tremendous! Hats Off!!!