DCH Honda of Oxnard

Went back for a 2nd car same week!!

Eric is the BEST! Eric made everything easy and took his time explaining details. No Rush. No Aggressive Sales. We Bought 2 Cars same week!!

Awsome

I had the best customer experience. Their customer service is great my sales person Miguel Guzman did great and so did Javier and Mike. If I need some more explanation of my car features I can set up an appointment with Miguel to go over them. Thank DCH Honda of Oxnard I'm loving my car.

Very satisfied with oir experience at DCH Honda of Oxnard

Nick Dunlea couldn't of been nicer. He went out of his way to make sure we got the vehicle we came in to get. Thank you, Nick.Michael Harris was knowledgeable on our vehicle and helped us find the best deal for us.Jose Rojas in finance was quick and efficient. Took very little time to sign our papers.The waiting area in the dealership was comfortable, offered cookies, beverages and popcorn. All in all it was a great expetiencr buying our new Honda at DCH Honda of Oxnard.

Review of service

So far I've been very pleased with their service. I've never had to wait very long and it's usually a shorter time than was predicted.

They are the best !!!

Thank you Robert & Reyna! I took my car in for a recall issue and although I never write reviews, I had to in this case. The customer service was the best I have ever experienced anywhere.

"sorry for the inconvenience" is a phrase i heard repeatedly

my experience w/ DCH Honda of Oxnard GM, Manager, & service dept due to airbag recall. i have to say from the top down they completely disappointed and didn't try to make up for their missteps:1) a person named robert called me and he supposedly set up a time to tow my car upon my request for two reasons - the recall for the driver side airbag and the registration on the car expired because it needed a smog this year and since i signed a contract with honda stating i would not drive the car on the open road i couldn't obtain the smog. so the day comes when the tow truck is supposed to show and they are supposed to fix my car and it was a complete no show! no call, no communication, and robert did not return my calls. i left voice messages and text messages with my point of contact which was robert and no return call. a day off of work w/ no pay for no reason. 2) the following week a new person calls me and this time it's linda- i explained what i had already discussed with robert and mentioned to her that, no i am not driving my car in because of the expired tags due to the car having the airbag recall and not being able to drive the car on the open road due to the contract i signed with honda. she gave me an attitude and then i questioned why she was calling me and that i thought i was supposed to be dealing with robert and asked why robert canceled on me with no notice and had me waste a day from work. she tells me that he had a "family emergency" (remember this for later). so after this new lady is done giving me an attitude about having to send out a tow truck, she schedules the pick up for later that week. so, the day comes, i took yet another day off of work and another no show, no call, no return calls...nothing! i have now missed 2 days from work w/ no pay for nothing.3) following week robert calls back, leaves a message stating that honda is going to cancel the rental tomorrow, you need to bring the car in today. really? so i call robert's line yet again, of course no answer - noticing the trend yet? i leave a message with robert stating that i have been more than compliant trying to get this issue resolved and honda has canceled on me multiple times and did not have the decency to call or give any sort of notice that they had broken their word to their customer on multiple occasions and i have missed multiple days of work so i lost money on two days already and didn't appreciate the way they were speaking to me. i hang up and call the main line...the receptionist answers and i ask to speak with the main manager, she states he's not in and i could leave a message - so here we go again, i leave a voice message detailing the events that have led up to today. as soon as i hang up, robert calls back, i said, so what's going on? you had an interesting tone on your message and i also asked robert what happened to the scheduled pickup a couple of weeks ago? the agreement we had? and robert's response was that he got unexpected free time off - xxx does that mean? and how is it that he couldn't reach out to say that the appointment would be canceled? so robert says he received unexpected free time off and linda said robert had an emergency - someone might be lying.4) after talking to robert for a short while, i decided robert was not the guy to talk to. i told robert i had called and left a message for the GM and the conversation i had with that guy would determine what was going to happen with my car. about 20 min later, some guy calls me stating they were the manager (at this point i had no reason to believe they were not the person i left the message with). i'm a little upset at this point and share my displeasure, disappointment, and frustration with the way this whole ordeal has been handled. eventually he says he would send the tow truck that day, get the car smogged at the dealership, and replace the battery (the battery had now died by this time). i asked them what if any discount they could provide for all the hassle, missed appointments and inconvenience they have put me through not including missing 2 days of work without pay. Zero discount, just "sorry for the inconvenience." really? that's how DCH Honda of Oxnard badly treats their customers? with lies, misleadings, cancelations, no callbacks, nothing...got it. fine, i'm done talking with these guys, i just want this done and over with. i tell the guy just get it fixed. he says ok, so the smog and the battery will come out to 175$ total (ended up being $197.76 = another lie!)5) 30 min later i received another call/msg - hello this is nick, the GM at DCH Honda of Oxnard. i call back immediately and i ask who i talked to if he was the GM? he didn't know and was going to look into the whole matter and call back "immediately" so watch for his call. guess what - no return call at all. so from the GM all the way down their word means 0!!6) get the car back and they couldn't even give it a wash. customer service is not their culture!

repeatedly heard "sorry for the inconvenience"

my experience w/ DCH Honda of Oxnard GM, Manager, & service dept due to airbag recall. i have to say from the top down they completely disappointed and didn't try to make up for their missteps, just heard "sorry for the inconvenience" a lot. no call backs. canceled appointments/no shows with no notice from them on multiple occasions - i missed 2 days of work with no pay due to their "no shows" on scheduled appointments with this dealership and all they could say was "sorry for the inconvenience." couldn't even offer a discount on services needed on my car after all the trouble they caused. i dealt with robert, linda, possibly a kelvin, and the gm nick and apparently their word means 0 to them. customer service is not the culture at DCH HONDA of Oxnard.

Helpful, efficient, and a great experience!

Everyone was very helpful and friendly which made picking out a car less stressful and was a great experience. T.J. Johnson put in a lot of effort to make sure I got the car I wanted and was very helpful as well. He gave us great quality experience that you hardly don't find now, plus my car and Hondas in general are awesome!

Delivers what they promise

Our first impression wasn't the best, but T.J Johnson and Jonathan Gutierrez were amazing at making it all worth giving them the benefit of the doubt.We wanted a new 2016 Honda Civic EX for our son. white exterior with a black interior nothing more nothing less. Despite the challenge in locating one, T.J and Jonathan made it happen!They delivered beyond what they promised. In our humble opinion, you can not go wrong when you deal with true dedicated professionals.We are grateful for their professionalism patience and more importantly their honesty during the entire process.Thank you for the amazing experience!

Great dealer

Had an excellent experience at dch honda of oxnard. Jonathan, Robert and the rest of the crew were awesome. They were able to give me a good deal and made sure everything was fine the second I stepped in the dealer. Would recommend them to family and friends.

Great Buying Experience

Although the dealership did not have the car that we wanted, they searched until they found the exact model at the price that we were willing to pay. While DCH searched for the car that we wanted, we contacted a broker, just in case. Although both found a car at almost the same time, the accessories and price made the decision easy. The actual purchase was painless and the information provided by their product expert was superb. We couldn't be happier with the experience and the vehicle. Thank you, Christian and Jeff!

New purchase

Eric, was very friendly. I contacted the dealer and made some of dealing via text. I stated what I wanted and payment on the new accord. Eric, work work closely with Bill to get the deal that I was looking for. Got great service and didn't take as long as other purchases I've done before. I was out in 2 hours. Great to go in get what you wanted and leave satisfied! Thanks Eric. Manny Elizarraraz

Amazing

Me and my dad went to look at 2016 crv ex model. Unfortunatly we couldnt get it but Daniel and Jonathan were amazing. The suggested a lower model like the lx and we ended up taking that one home. Jose Rojas was also amazing. The special offers we were being offered were great and left my dad speechless. The three of them left my dad thinking and encouraged to go back to get my mom her new car soon!

Helpful and up front

Everything was explained to me in a language I could understand, I received my car back in a timely manner. Thank you so much for for the keeping me updated through out the whole process as I requested and was promised, friendly and excellent customer service, thanks Robert !

Fabulous Purchasing Experience

The outstanding customer service & the friendly staff at DCH Honda made this car buying experience very enjoyable & hassle free. Ps. And I love my new vehicle.

Quick and helpful!

Everything was good. The service was explained to me, the pricing was clear and the timing was as promised. I would come here again. Thank you for making this easy!

They are truly the Helpful Honda Dealership

The staff at Oxnard Hinda went above and beyond for my husband and I. My hubby is in the hospital they gave me a complentary loaner and worked with me so I could afford the repair on my 2002 Honda Accord. Thank you Kelvin.

Great Experience!!

DCH Honda did an awesome Job getting us in and out so we did not need to spend our entire day purchasing a car! We had a Fun experience purchasing our Honda Accord, Thank you!

Service Appointment

I would like to take some time to write this review on the outstanding service I received from Kelvin Blanco the Service Manager himself. I had been struggling with an appointment out here in the San Fernando Valley and he was nice enough to take my car in and squeeze me in for an appointment. He also took the time to explain the repairs needed and the technicians did an amazing job. I ended up getting a full intermediate service in a very prompt manner. I felt as if i was in and out in no time. The staff there is very welcoming and very attentive I would make the drive just for the service and the fact that I even got a complimentary car wash. You can't beat that! Overall a great and best experience I have received at a Honda dealership. It feels great to be valued as a customer and the fact that they make it so comfortable for a woman to get service and explain repairs needed makes me eager to recommend to both female and male customers. Thank You DCH Honda of Oxnard!!!! and of course thanks to the manager Mr. Blanco for all his help!

Truly Delivering Customer Happiness

I was blown away by the amazing facilities and staff at DCH Honda of Oxnard! The offices and lounge are exceptional with personal desk areas for customers and staff to interact one on one and a large lounge with wonderful amenities including a play area for kids. The staff were so friendly and efficient with a perfect balance of person-ability and professionalism! I am so glad we chose to have our vehicle serviced at DCH Honda of Oxnard!

Customer Service

First, I am glad to see that Ron Anthony is still on staff with the Sales Department.Second, Paul Vela is an excellent Service Advisor.Bob Merritt

Above and Beyond

We have owned several Hondas, and we have come to trust in and rely greatly on on our service advisor, Martin Esparza, to help us take care of our car maintenance needs. He gives us accurate information concerning what we should do, when, and why. Truly outstanding effort all the time!

Overall

I don't usually write these things ... But I had to tell you, this was the best car buying experience i have ever had. The personal attention by Willie Schmeltz was over and above the norm. But it was Christian Soza that made it all come together. His relentless pursuit to make everything, from the long list of details, that made our experience easy and enjoyable. Just what buying a new car is all about. I will definitely tell my friends about DCH Honda of Oxnard.

Detail Service

Honda of Oxnard did an excellent job on a detail for my minivan. Super clean inside shiny outside. Reasonable price. Adrian was helpful and showed me how to connect my cell phone to van. Plus I got a shuttle home. But, I must mention their waiting room is fab. Free manicures on Fridays. Always cookies and coffee/chocolate.

Great experience. Dwight Beavers is outstanding!

We decided on the car and color we wanted including the interior. We thought we would have the car in a few days. however the color we chose was apparently rather rare. But Dwight kept looking and finally was able to find the exact car we wanted. So we are very pleased customers and thank Dwight for not giving up on finding the perfect vehicle for us. Then Dwight and Jeff Hall did a terrific job of educating us on the workings of the car, especially all the new electronic technology. They were patient and fun to deal with.

HONDA IS #1

I leased a brand new 2012 Honda Civic in December of 2012, which was due to expire this December. In June 2013 my daughter Marisol and I returned to lease a 2013 Honda Accord for her. We have loved our Hondas ever since and would not trade for any other make. My entire Honda experience since 2012 has been beyond excellent. 10 stars in my book. The entire Honda staff is very professional, courteous, friendly and super helpful. The hospitality is commendable. Thank you for the fresh baked cookies and coffee and other goodies. I had the pleasure of meeting and working with Mr. Ron Anthony this past Saturday. I asked Ron what my options were regarding my existing lease. Ron not only informed me very clearly and in detail but also made me an offer I could not refuse. He beat the budget I had to work with and did all the leg work and beyond which made the process so simple. He met all my requests. Super gentleman to work with. I may do it again in three years, if Ron is still there!!! Mr. Anthony is definitely an asset to Honda. His positive caring, honest, and humble personality make him a very pleasant and easy individual to work with. His professionalism, knowledge, courtesy and 100% focus on the customer makes you feel important and special. One of a kind. THANK YOU SO MUCH RON !!!! May GOD continue to Bless you and yours. Long story short, I took my Honda Civic 2012 in for a air conditioner filter change and drove away with a NEW 2015 Honda CRV. Life is too short and one deserves to spoil yourself when you have been blessed and trip upon the opportunity. I love my new CRV and hope to enjoy it immensely. KUDOS HONDA. Very Respectfully, Liz Figueroa Martinez Oxnard, CA

Exceptional service department

I have taken my 2008 Honda Civic to DCH for servicing ever since I bought it new there in April, 2008. I've always felt I received excellent service and could trust the Service Advisors' knowledge and recommendations. Recently, however, I tried taking my car to a different Honda dealer, for convenience (to where I work) and other similar reasons, not realizing there would be such a drastic difference between two Honda service departments.. I had such a disappointing experience that I returned to DCH the very next day after having the 45,000 mile service and inspection done, because I was so concerned about about the other dealer's recommendations for immediate repairs, with no explanation offered by a service advisor. Joshua Coggiola, the DCH service advisor whom I dealt with, provided me with exceptional service. He had the 45,000 mile safety inspection re-done at no charge to me, as well as having the other dealer's repair recommendations checked out. After that assessment, and Josh's detailed explanations, I felt confident in going ahead with needed repairs. Josh personally facilitated every step of the process of scheduling the work so that it could be completed the very next day (and all in one day) and making sure I was getting the best possible price for the jobs to be done. It was a huge relief to feel like I was back in good hands and that my car would safely take me on an upcoming road trip across the desert! I also want to mention that the way the DCH service department is organized is exemplary.

Great Service, but didn't find problem w transmiss

Service representative was very help and attentive.

DCH Honda of Oxnard

Dwight Beavers was bery personable as we negotiated the deal. He never pressured me into the sale. He made sure I was happy the whole way through. Willie the sales manager was also very friendly and he supported me getting the car I wanted for the price I needed. Thanks team Honda of Oxnard!

"Straight Talk"

Martin Esparza has been handling the service of my 2006 Honda for nine years. He was also the Service Adviser on my previous Honda. When I call for service I ask for Martin because I have come to trust what he tell me about the service that will be required. What he has provided over the years is "Straight Talk". A rare quality to find in this market today. Yes, I would recommend the DCH Honda of Oxnard Service Center to my friends for quality service and "Straight Talk".

look for Joe! He'll set you up nicely!

My husband and I came to the dealer the morning we were to pick up our new/used car at Car Max, just to have a look before we settled for a used car. So glad we did! Joe was on deck at 9:00 sharp. We knew what we were interested in, so he showed us the used Honda Civics. Unfortunately, the previous owner had been a smoker and the odor lingered. I was not interested in a brown car either. We asked about the 2015 model, and Joe promptly led us to them. He could see our interest, so quickly got keys so we could drive it and make our decision. It drove like butter! Now to see how the payments would compare. Joe was polite, friendly, and honest in dealing with us. He and his manager worked with us and we ended up getting the new car for the same payments of a used car ( one extra year but hey it's new!). It was a fair deal for both sides and relatively pain free.

Felt like family!

My husband and I needed a new car for our growing family. We had no idea where to begin or whether we wanted a new or used car and decided to visit the Honda dealership first. We met with Christian Soza and we immediately felt at ease and spoke comfortably with him. He showed us a few different types of cars before heading to the Odyssey. He didn't rush us, and helped us decide on the perfect car for our family. We loved not feeling pressured and bought our brand new 2015 Honda Odyssey feeling comfortable that we made the right choice. We have officially joined the Honda family and we couldn't be happier. All the Honda guys were so nice to us, from the finance guy to the manager. We are so happy we chose Honda. And my husband really loved their cookies too!

Service Department

First time using your service dept. Paul Vela wrote the work order and explained the process and timeline and escorted me to the waiting area. The reason for the 5 stars was because everything went very smoothly, everyone was friendly and the car was completed within 5 minutes of the time promised. Way to go. I will be happy to recommend your service dept. anytime.

Great service

We just bought our first Honda and it was a very pleasant experience. Our salesman was very informative and helpful. Our service advisor is great. She is very friendly and knowledgeable. Thank you Honda for such a pleasant experience!

Super dealership to deal with :)

Very friendly folks at this dealership! TJ Johnson our salesperson, was very knowedgeable about the car we purchased and easy to work with. Would purchase from again :)

Awesomness

I had been to two other dealers prior to DCH Honda of Oxnard. My last Honda I bought from Honda of Oxnard and was happy with my purchase at that time. I was disappointed that the guy I bought from last time was no longer there. I had received an email was set up to me Christian. When I arrived I was greeted by Christian and right away I had a good feeling. He explained all the features of the car. When I was handed off to Dwight, I got a great vibe from him. Dwight helped me with the rest of the car buying experience and was great at what he does. I didn't feel pressured at all during the whole experience no haggling involved. I went in got what I wanted and left a happy customer. I will be referring my friends and family to Christian and Dwight. Thank you guys.

friendly, courteous, knowledgable,answered my questions

the agent also showed me what was wrong w/ the car, how the work was done, their findings. The quality assurance questions about the particular pat replaced was answered very well.

Trust and safety

We took our Accord to have the sway bars replaced on The recommendation of our service representative, Martin, we are always confident that his recommendations are made in our best interests and safety. Repairs are made as promised and on time.

S E R V I C E more than a word it's an A R T !!!

And at DCH Honda it is NOT a lost art ... Evident from the time you are met at the door until you are handed your car key upon leaving ... You are offered information ... updates ... a lounge ... great coffee AND cookies .... And most of all S E R V I C E !!!Thanks !!!

Great car purchasing experience

I would highly recommend DCH Honda for purchasing a car! I was treated professionally, dealt with fairly, and couldn't be happier with the level of superior service and quality I received. I plan on going back to this dealership to purchase again and would especially like to thank Willie Schmeltz (Sales Manager) and TJ Johnson (Sales) for their outstanding commitment to exemplary service.

Great customer service

I took my car in for oil change and check up before my long road trip. Aqui was very helpful in explaining all the details and keeping me updated on everything that needed attention. I appreciate the excellent customer service! Thanks Aqui!!

good service

Thank you Ron for making this experience fun and easy to understand everything

Professional Service Every Time

Over the years we have purchased four Hondas at DCH Oxnard Honda, we always return to them for service, due to the professional attitude of their staff. I've never had a problem with DCH Oxnard Honda. My service advisors always look out for my best interest and safety.

battery

Paul was great, everyone is nice, and love the cookies and coffee. Will be back. Thank you. And a free car wash.

my second crv

Last year I bought a new 2014 CRV EX-L I was very happy my car was just 1year old somebody hit me and my car was totaled I went back to Honda Oxnard to buy an other CRV they were very helpful with all my paperwork.I have now a new 2015 CRV-EX-L and I love it..Dwight the salesman was great and Jeff very helpful I told all my friends how nice it was to do business with Honda of Oxnard

Professional, highly helpful and hospitable

I went from leasing a wonderful Honda Accord to purchasing the car. Every Honda staff member was gracious, helpful and invested in my family having a great sales experience. The financing was very fair, clearly explained and all transactions were transparent. I especially want to commend Vidal, Wes and Mike for their professionalism, expertise and for making the purchase work for us. Honda DCH is fortunate to have you gentlemen on staff. I would highly, and without reservation, recommend this dealership to anyone looking for a quality car and a quality sales experience.

Purchase Experience

Dealing with all the people at Oxnard Honda was a very favorable experience. One of the best aspects was a way Javier explained the details of the vehicle and gave me information as to how to work with all the systems the vehicle has to offer. He was also able to set up everything the way I wanted. I have purchased a lot of vehicles in my life but no one has explained the vehicles better.Jose in finance was very helpful in explaining the warranty options with zero pressure in purchasing one over the other.Nick Dunlea was extremely professional and obviously has the support and respect of his employees.

Great Service, Professional Staff

My CR-V has always been serviced by this dealer. They service as recommended by Honda so my car is always in tip-top shape. Before my appointment, I call ahead to get a quote for the recommended service. I recently compared their charges to another highly rated service station closer to me and they were about the same. Fortunately DHC Honda of Oxnard is very good about postal and emailing discount coupons for service, so I'm able to save some hard-earned cash.On my latest service visit, Martin checked for recalls on my vehicle and found an item that was in need of replacement - which was done gratis, of course. This after I'd just checked online with Honda USA and was informed that no recalls were issued on my car, so thanks to Martin for taking the time to check.They have a very customer-friendly service area with waiting room, free coffee and cookies; plus a courtesy shuttle if you need a ride.

2015 Fit

Thank you Dwight Beavers for all your help,I love my new Fit.And big Thanks to Tech personnel who went over all the electronics;navigation,hands free phone,my pandora,lights,etc.He was great.

2011 honda pilot repair

Had my 2011 pilot serviced by Paul Vela; very knowledgeable and knew right away over the phone with the problem on my pilot; highly recommended.

Saved Our Trip

The plan was to leave Monday morning on a road trip with our grandkids while they are on spring break from school. The problem was Sunday afternoon the check engine warning light came on in our Odyssey. At 7:45am Monday morning I called DCH Honda Service, told Paul about our plan and problem. Paul said they were very busy but if I could bring it in right alway he would try to take care of it ASAP. Arrived at DCH about 8:05am, spark plug problem was diagnose by 9:00am and repaired by 10:00am. Going in I though we would have to postpone or cancel our trip but Paul and the technicians at DCH had us on our way only slightly behind schedule. Thanks, DCH Honda of Oxnard!

Very pleasurable experience

While searching for our next automotive purchase we did not think we could get into the new vehicle we were looking for but Ron and his team made it happen. They went above and beyond to get us into a vehicle we loved. Thanks Ron for all your service.

Outstanding Customer Service! Never go anywhere else!

We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due to location and are THRILLED to have them as our service provider. They are very thorough, offer impeccable customer service (service advisor, check out and courtesy vehicle driver). We have a 2nd vehicle that is not a Honda and just had a simple oil change completed at another dealership. They could learn a lot from DCH of Honda! DCH even offers FREE Manicures to clients having service on Fridays -yeah!Communication was offered throughout entire service, dropped off and picked up when service completed without any issues. I used a coupon for service and saved $$ and they gave me a detailed report for my next service. I will ALWAYS service my Honda here and if we buy another Honda, we will buy it here too! THANK YOU DCH AND YOUR AMAZING TEAM!!!!!!

Fast and efficient

Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if I had two weeks until my next paycheck he was honest with me and said yes. I'm so glad that there are still good people out there!

Best Experience Ever

I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui Velasquez went out of his way to see that I got the the best service ever. He met me when I pulled in, listened to my concerns and since I chose to wait (even tho he offered to arrange a ride home for me), made sure I was kept up to date on the repair process of my car and that I was comfortable during that wait time. My car was ready when he said and returned to me washed and running great. His friendliness, help and concern definitely made me feel like a valued customer. I will be having my service done at DCH Honda Oxnard in the future.

Nice and easy dealer to work with

I had Javier as my sales person. He was very quick and easy to work with and got the car I was looking for right away a 2015 Honda Civic Ex. I arrived for my appointment at 11:30am and left with a new car by 2PM. Everyone was very helpful and I am happy with my purchase.

honda service

Service was finished quicker than expected. My only comment, while waiting for the car to be ready, I was trying to get some reading done, and even at the most remote area of the waiting room, the TV set was too bothersome, even though the sound was low.

Great

Since I first walked I felt a good give from the staff. They attended me right away. Christian right away she to pull the si that I was looking in to buying. But next to it there was an accord. I test drove the si I really liked it. It was out of my price range. So Christian have me and option on an accord. I really liked the accord and the deal. So I went for it. Now I'm driving a 2015 accord and couldn't be happier. Test investment I have ever made. Thank you dch. And a big thanks to Christian for his great customer service. He was a great help and got me a great deal. I would highly recommend him and dch honda for your next purchase on a vehicle

all smiles

positive attitude best experience I've ever had :) the guys were so helpful I appreciate it a lot , Eric was amazing by guiding me through the system in the car Very friendly.

Allen is the man!

This is the second car we have bought from DCH Honda in Oxnard. The first was a new lease on a 2014 Honda Accord and we recently purchased a used 2004 Honda with just over 200,000 miles. Allen met us on the lot and walked us through the entire process. He showed us the car that was in excellent condition. It looked like new on the inside. After a test drive and a straight forward discussion on the price, Allen came back with an offer. We took it and have not regretted it a single moment. We are so happy with our experience with Allen and the sales team. There was no pressure. He was considerate and thorough and professional. I felt that not only did i buy a car but I made a friend. I couldn't be happier.

Service Dept was not great.

I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I also wanted an oil change. I was disappointed that the service department couldn't provide a loaner vehicle as I use my car for work. They told me I could rent a vehicle at the rental place nearby...out of my pocket. Why should I pay to rent a vehicle when the reason I'm dropping my car off is because it's not working or has issues with it's manufacturing? Since I purchased the vehicle, I haven't had any interaction with the dealership. No emails, calls, mailings following up on my experience there. I would have liked to know my purchase was appreciated. It seems since they got the sale, there's no interest in the customer after or the vehicle's performance or maintenance. Last year, I purchased a Honda from a Ventura dealership and the service was outstanding. They followed up to see if things were going well and when I needed service, they provided a loaner.I'm not pleased with the customer service at this dealership and would not recommend it. I suggest driving the extra few miles and go to Ventura.

GREAT SERVICE, VERY FRIENDLY

EXCELENT SERVICE DEPARTMENT, VERY FRIENDLY, I WOULD RECOMMEND THE SERVICE DEP. TO MY FAMILY AND FRIENDS

Great experience!!!

My van that I've been using for the longest year broke down. I will be a working student and will drive to CSUCI 5 days a week, and with that, I would really need a reliable car. Jenny Cezar, my car saleswoman, listened to my wants and needs. I told her that I would really love to get the honda crv, but I'm not sure if I could afford it. First, she showed me all the features of the car (2014 brand new crv), and I was amazed that this lady is extremely knowledgeable; she explains all the features of the car from back to front and inside, out. She even helped me set up my phone, and connect it to the crv via bluetooth. (It was fun!) :) Jenny really tried to help me out to get a great deal. I never thought that buying a new car would be this easy, efficient, no pressure, no stress. It was a wonderful experience! The managers and the financial adviser (Mr. Rojas) were really helpful too. I definitely recommend this place to anyone who don't want to feel the pressure of getting a car (because buying a car should be fun and memorable!). Great job honda of oxnard!

At DCH Honda of Oxnard, you are not just a number!

From their friendly tone and answering my phone appointment call promptly, greeting me out front of the service department on the drive, listening to my concerns and addressing each one with confidence, completing the repairs as quickly but thoroughly as possible, explaining what was done and their findings when doing the safety inspection, the smiling faces at the cashier desk, to the "thank you's" as they hand you your baby's keys, everyone involved in my scheduled service today reinforced why I return to this dealership for my Honda Accord's service and care! Special thank you's to Paul, Adrian, Tina, Daniel!

New car purchase

I recently purchased a CR-V from DCH Honda of Oxnard and cannot say enough good things about how well my husband and I were treated. Right from the beginning it was a very positive experience. My son purchased a Civic there two years ago and has been very happy with their sales and service department.

Car purchase

T.J. Johnson was my salesman who was professional, no pressure, accommodating and helped me purchase a new Accord. The whole team helped accomplish the successful purchase...Nick, Masood, and Dwight Beavers were instramental and I would highly recommend asking for them......

Pleasantly surprised

I dread buying cars but this time I couldn't believe what a wonderful experience I had with so many different employees at DCHOxnard Honda...from the general manager, Nick, to T.J.,Dwight, Mazood,and Neil who brought us the car from Gardena, exceptional service!! I would highly recommend buying a car from this dealership! Thank you again guys...we are so happy with our purchase

Great Service

Not only was the experience of buying two cars from DCH Honda in Oxnard an outstanding experience, the continuing service I receive having my cars serviced there continues to be outstanding. They have earned my trust! They are truly customer oriented.

Purchase of a 2015 Honda CRV EX-L

Our salesman during the process of purchasing our 2015 CRV was very we informed on all of the options l He provided us information on the differences between the 2014 & 2015 models. Our salesman Jonathan was a pleasure to work with during our purchase process. We are very pleased with the vehicle we purchased.

Great Experience

This is my second Accord, my lease ended and I decided too roll over too a purchase instead of turning it in for another new leased car. Ronald Anthony the "Best" Car Sales expert I have ever dealt with.Integrity, Fair Minded, a True Professional. The other reason I decided too buy here is that the Service Department experience is always great her, Aqui is the the most courteous and integrity driven service writer I have e er encountered. I would not buy or lease anywhere else. Enough Said

Camacho, R

Excellent experience, the best ever when purchasing a car; great deal and friendly staff. I stopped by just to start my search for a new car and left with the car three hours later due to the great deal offered, no need to look elsewhere. Thanks DCH Honda of Oxnard!

Dealership tries it's best to be accommodating.

I have always been able to get an appointment for service with no problem. I live in Santa Paula and they can't give me a ride home, but they expedite the work so that I don't have to wait too long. They help me keep my baby (2007 Honda) running well. The manicure was a nice touch. Very nice young lady doing the manicures. The service advisor was very helpful. This is a well-run company.Nancy Mitchell

Excellent Service

We have purchased four (4) Honda Vehicles from DCH Honda of Oxnard, this is due to the excellent and professional service they provide. Our Service Adviser Martin Esparza is very proactive in maintaining our vehicles. I would never take our Honda Vehicles to any other service shop.

Ron Anthony Sales Experience......Awesome!

The most pleasant experience I have ever had car buying!! Ron was most gracious, warm, and friendly. He was very knowledgeable in buying vs leasing was quite helpful to us. He also had a down to earth, common sense, realistic approach.......and....at the end of the day, a car purchase has to make sense. Ron made our car purchase a viable one. Our original plan was to see other car lots. Ron made DCH Honda a one stop shop. I would not hesitate to buy from him again. Kudos to Ron's Manager, Kamran, and Financier, Jennifer for making the paperwork seamless

Superior Service

I purchased my Honda CRV in January, 2012. I had such a wonderful experience working with Ron Anthony as my sales rep--we're great friends now! How many people can say that after a car purchase? But because of this relationship and the many people whom I interacted with at this dealership, I decided to have my car regularly serviced and maintained here, even though I live approximately 50 miles away from Oxnard and I have a local Honda dealership within five minutes of my home. I am extremely pleased with the Service Department and its team members. Because I have to wait for my car during service, every effort is made to expedite the servicing of my car within a reasonable time frame. In addition, I always receive a service report so that I'm apprised of upcoming servicing needs and can anticipate these repairs and make informed decisions. The service is excellent and I am valued as a customer. I know that my car is in good hands--what more can one ask? Thank you.

outstanding service by Aqui Velasquez

I dropped by the other day without a service appointment and Aqui was more than happy to help me. He answered all my questions and promised me that everything would be done in an hour and a half and delivered on his promise

Amazing service!!

A big thanks to the staff at DCH Honda in Oxnard for providing great customer service( especially Steve and Jerry). The process of trading my car was painless from start to finish and I came out with a car I love! (2015 honda fit) Steve was the salesman who greeted us and took the time to make sure we were comfortable with our purchase. I live in Santa Barbara so it's a bit of a drive but the staff and service make it well worth the trip! I recommend this place for anyone looking for a dealership focused on customer satisfaction.

Ron Anthony is the pillar of professionalism

I just bought a brand new Honda CRV from Ron Anthony and he made what can be an excruciating, frustrating and confusing process... Easy and enjoyable. He is the epitome of professionalism. Further, the other people we interacted with were friendly and helpful. Thank you!

Ron Anthony at Honda of Oxnard is the best!

We had a wonderful experience at Honda of Oxnard. Ron Anthony was incredibly warm, friendly, and knowledgeable. He and his manager worked with us for several hours to get us the van we really wanted for the price we could afford. We highly recommend working with Ron and love our new Honda van!

The Best Dealership Around

I went on the lot and was shopping for a new car after like a minute Eric Oland came up with a friendly smile and a Fantasia attitude. He is what a helpful honda guy is all about. Go see him Now!!!!

Excellent courteous service

The staff was very courteous and helpful with excellent customer service

Outstanding customer service & great quality work!

We have taken our our family van to DCH Honda of Oxnard for multiple services, including, mechanical repairs & routine services such as oil changes. DCH Honda of Oxnard Staff have always been super friendly, very knowledgeable, and have overall, provided us with a great customer experience each and every time. In particular, Mr. Clint Stremcha has been very courteous and very knowledgeable regarding our vehicle model and despite being busy with other customers, Clint has taken the time to explain mechanical issues with our van in easy to understand terms.We are very satisfied with the quality of the mechanical work & service on our van. Overall, we have had a great customer experience at DCH Honda of Oxnard! Thank you Mr. Stremcha! & Thank you DCH of Oxnard!Best Regards,Ricardo & Diana Venegas

Happy customer!

We purchased our pre-owned Honda Pilot in Oct 2013 from DCH Honda Oxnard & couldn't be happier! We knew exactly what we wanted & the staff didn't try to up sell us nor were pushy...everyone is very courteous! We've had 2 oil changes done there already & were pleasantly surprised to see their waiting area had been renovated! They even had popcorn, cookies, fruit punch & coffee for the clients while you're shopping or waiting for your vehicle's service to be completed! Thank you DCH Honda Oxnard for treating us like extended family! Special mention to Gerardo who sold us our Pilot & to Paul in the service area for your great customer service!

Service I received at DCH Honda.

I have been to DCH Honda for service 5 times. I have always received excellent and courteous service for a fair price. They do an excellent job.

Quick Service - Great Customer Care

I am so very pleased with the service at DCH Honda. They were courteous, up-front and quick to get the job done. The kids quiet room with a television and sensory activities was awesome!

Prompt service, polite service people.

Brought my car in because driver's window would not raise...Everything was fixed to my satisfaction. Hard to tell the same day if everything is going to work ok. The "threshhold" into the car was left with scratches, dirt and grease ground in. Evidently the mechanic had to brace himself on the plastic part in order to work on the window. Not faulting DCH Honda as I've always had good prompt service. A minor annoyance as I've tried my best to keep the car in good condition. I leased the car in 2007, then bought it when the lease expired. I am very satisfied with the car and DCH service. I think it would be nice if DCH would take me home when having the car serviced, but will not do so to Santa Paula.

DCH HONDA OF OXNARD LEASE--GREAT!

This was the best experience I've had at a car dealership, starting with Deanna Luis, who was really gracious, smart and professional. She helped me to obtain good terms on my lease with the help of Jennifer Moon, another great lady. Dwight Beavers got the car prepped for me and sent me off quite satisfied. I would recommend DCH Honda of Oxnard to anyone seeking good, friendly and competent service.

GREAT EXPERIENCE AT DCH HONDA OF OXNARD

I just leased a new civic lx and couldn't be more pleased with the service. Deanna Luis was great--thoroughly professional, helpful and just a very nice person. In fact the whole team there was nice. And no hard sell tactics. A really good experience.

Big smile at DCH Honda:)

Eric Oland, in sales and leasing, is a southern gentleman! He was super courteous, knowledgable and relaxed (never pushy). He spent a lot of time with us reviewing the car until we felt comfortable and drove off with a big smile. His team worked together to create the package we wanted at the price we wanted.Eric also took care of our rental car return!

My experience

I initially contacted Honda online about the lease special they were offering on the CRV. Due to seating restrictions, I came in to look at the Pilot. Deanna and Jason worked their butts off to get me affordable pricing in my range. The only down side was the wait to sign the papers. Due to time restrictions on my end, and the customer count in the dealership, I had to come back the next day. So far, I am enjoying my new car, it does what I need it to do, but I wish it had more options for the price.

So you know those commercials with the "Helpful...

So you know those commercials with the "Helpful Honda Dealer" that will do just about anything to ensure you are a satisfied customer? Well, I actually found that guy at DCH Honda of Oxnard! His name is Ron Anthony .... the one with the big smile and genuine interest in finding the right car for you. With Ron's help, we found the perfect used Honda for our college-bound daughter - a beautiful teal, 2012, Civic Coupe with low mileage. Ron was knowledgeable about his business and extremely accommodating to the whole family during the entire process. His kind, relaxed demeanor helped make car-buying surprisingly stress-free! We got the car and price we wanted and will be coming back to see Ron in the next few months to lease that new Odyssey. Thank you Ron! The Winter Family from Newbury Park.

I visited Honda of Oxnard to look at a used Ford F150...

I visited Honda of Oxnard to look at a used Ford F150 truck. It was a very nice truck, but didn't have a few features that I was looking for. I will say that the salesman, Mr. Anthony did a great job in helping me and he asked if he could call me again if another truck or any car of interest were to become available, of which I said yes. He was very professional and I look forward to coming back again when the car that I am looking for becomes available.

X5nissa

Deanna was personable, friendly, and answered my questions. She is honest and direct, which I appreciate. I'll be back to purchase in a few weeks! Thanks

I am looking into buying a Honda accord in the next few...

I am looking into buying a Honda accord in the next few months. I came across DCH and was very happy with the customer service I received from Deanna Luis. I normally dread buying a car but she changed my experience for sure. I will recommend this dealership to everyone and be sure to let them know to see Deanna.

This was my first car buying experience I did alone. As a...

This was my first car buying experience I did alone. As a female, it was very scary at first. I had visited a couple other dealerships before going to Honda of Oxnard. All of which, were not willing to work with me and tried to apply high pressure sales tactics to get me to buy a car from them. This did NOT happen at Honda of Oxnard. Ronald Anthony was very patient with me and went over every single detail of the car which I ended up buying. The price negotiation went smoothly and I always felt as if Ronald had my best interest in mind. It was such a good experience that I would recommend Honda of Oxnard and Ronald Anthony to anyone looking to buy a new car. With his help and the help of the Finance Manager Lalo Miranda, I was able to get the car I wanted at the price I could afford. Both of these individuals displayed superior levels of customer service which I truly enjoyed. Thank you for making this car buying experience a good one. Keep up the great job, Honda of Oxnard!!!!

Always awesome!!!

Great!!!! They always get me in and out in a timely manner. The prices are very competitive.

Great experience, Moz was an excellent salesman to work...

Great experience, Moz was an excellent salesman to work with, professional, courtious, and honest. Showed me a number of vehicles and offered a test drive of each vehicle. DCH Honda had the best price in town. I will definately recommend this dealership to others looking for a great deal.

This was a great car buying experience. Very low stress...

This was a great car buying experience. Very low stress and completely unpressured. Dwight was friendly, knowledgeable and polite. He and Jason worked hard to get me my dream car. Can't say enough.

Great Service!

My family and I were shopping for a car we had in mind....our credit isn't great so we had few hopes of getting it but thought we'd try anyway. Ron at DCH Honda of Oxnard approached us right away, offering help and hope about our possibilities! He was able to get us approved for the vehicle that we wanted and did so with realistic expectations...DCH even called us back in a few days after the sale because they were able to get us a much lower interest rate, term, and payment!!! Overall we had a great experience and couldn't be happier with our purchase at this time!

Brandon SMith was very help ful and answered all my...

Brandon SMith was very help ful and answered all my questions and knew what I was shopping for. After the hole sale I felt good driving a new car for my new year.

I wanted to take the time to send a message and...

I wanted to take the time to send a message and personally thank Ronald Anthony and his team for his assistance with the purchase of my new vehicle.I truly appreciate the information, the demeanor, and the ease with the process. You did not try to hassle me and you laid down information openly and with honesty which I appreciated. I wish I knew of your facility sooner than later, however; I do know that I plan to always own or lease Honda's so I hope to do business with you/your team in the near future. I can say that the professionalism and behavior from your team and yourself is like "day and night" from what I have experienced with other dealerships. Many thanks again for the kindness, straightforwardness and above all the overall demeanor you displayed when I stopped in to visit. I felt so relaxed and comfortable. I truly look for people that display integrity as I feel it is the most important quality in another person and it is the quality that is the basis for trust.

This was my first car buying, well leasing experience! I...

This was my first car buying, well leasing experience! I was very pleased with the service I received from everyone at Honda of Oxnard! Got a great deal on an amazing car!

My NEW car experience with DCH Honda of Oxnard was...

My NEW car experience with DCH Honda of Oxnard was outstanding. I had used to drive old car previously, and this was my first new car buying experience. DCH Honda of Oxnard had made my day. It was really great experience to buy a new car. Obliviously, I visited many car dealers to match my budget and finally, I arrived this place. I am really impressed with their customer service provided by sales representative named as Deanna Luis. As a sales representative, I felt that she really understands the customer needs. She speaks in a friendly way during entire deal and answered my questions nicely. I was Very Satisfied with their customer service and attention to every detail of customer needs. Being customer, all you need is satisfaction on what you are going to buy and thats why I will look forward to highly recommend DCH Honda of Oxnard dealer to my friends-relatives.

I bought my brand new car over a year ago

I purchased my car over a year ago, but still go in for all of my regularly scheduled maintenance and every single time I have the best customer service. Martin Esparza has assisted me the past two times and has been wonderful with everything in the service department. Always happy when I come in for maintenance because of the helpful staff and the quality of the service. Also they just remodeled the inside waiting room and it is gorgeous. Great job everyone!

My experience with DCH Honda was a very positive one. I...

My experience with DCH Honda was a very positive one. I dealt with a sales rep named Deanna Luis and found her very helpful and sincere. I called in advance and let her know my expectations about the price and provided her specific details about the colors, features, etc. that I was considering. When I got to the dealership, two different cars that fit my description were parked in the front and ready for me to test drive. She didn't try to talk me into some other color or model like I've had happen at other dealerships in the past. Deanna was also very helpful in answering all my questions and showed respect for my time. The price and payment terms I negotiated were fair and I didn't feel that I was ever being played during the sales process. Every step of the whole sales and financing process was explained clearly and sincerely. No double talk and nothing hidden. I would definitely recommend this dealership to my friends.

I wanted to thank Mr. Katz and DCH for assisting me with...

I wanted to thank Mr. Katz and DCH for assisting me with the paint issue I had with my 2005 Honda. They did an excellent job and considering the catastrophic lose of my wife's left leg due to an amputation having this done at such a reasonable price was the only good thing that has occurred since the beginning of the process. Again, thank you Mr. Katz and DCH Honda of Oxnard.

Would highly recommend DCH Honda of Oxnard! Deanna did a...

Would highly recommend DCH Honda of Oxnard! Deanna did a superb job helping to find the right vehicle for me. All staff were awesome! A++

Moz Taghavi and Jennifer Moon did a wonderful job helping...

Moz Taghavi and Jennifer Moon did a wonderful job helping us through a great deal and a great car.Thank you for your customer service and attention to detail. I will recommend you to my friends.

I went in with low expectations since buying is always a...

I went in with low expectations since buying is always a hazel. My wife was looking for a cheap car and we met Dwight. He was great from the beginning and always kept our best interest in mind. He wasn't pushy and he really tried to meet our demands and was very straight up with us. I've worked in a dealer before and I know there can be games sometimes. Dwight is amazing and I would definitely recommend everybody to go look for him. He was the one that really made us comfortable and a great experience.

Brandon was very friendly, patient and professional....

Brandon was very friendly, patient and professional. Didn't pressure me into a car I didn't really want....For a great sales man ask for Brandon!!! ;-)

I had a great experience at Honda of Oxnard! Mr. Smith...

I had a great experience at Honda of Oxnard! Mr. Smith was very friendly and very helpful. I will recommend him in the future! Thanks

Brandon Got Me The Car I Wanted At The Right Price, Fast...

Brandon Got Me The Car I Wanted At The Right Price, Fast paper Work In&Out Like A Drive Thru. DeFinitely Recommend...Thanks Honda Of Oxnard!.

I would highly recommend Brandon at DCH of Oxnard. He was...

I would highly recommend Brandon at DCH of Oxnard. He was really helpful and friendly. He made sure to show me models that would work with in my budget and model. When you visit make sure to ask for Brandon. You will not be disappointed.

I would highly recommed Eric Oland as your Sales...

I would highly recommed Eric Oland as your Sales Representative. He was very professional and has a great sence of humor. He answered all our questions and made our car buying experience quite pleasant. Thank you Eric!

Friendly customer service,great attention to customer...

Friendly customer service,great attention to customer needs and provided many options according to my liking and needs. Drove off with my new car SATISFIED.

Brandon was a great help in the process of purchasing...

Brandon was a great help in the process of purchasing this vehicle. He had all the answers we needed in a quick and courteous fashion. He was a good salesman, not slimy as others I have dealt with in the past.

Helped out as best as possible, helped us get the best...

Helped out as best as possible, helped us get the best deal possible, and very friendly. I recommend people to go speak to Brandon when getting a car.

Went with Ron Anthony and he helped me purchase a car...

Went with Ron Anthony and he helped me purchase a car within 2 hours. Really friendly , and nice , he defently went out of his way to make us feel good about our purchase

Brandon helped me a lot. Even though I didn't...

Brandon helped me a lot. Even though I didn't purchase a car that day he was informative and friendly. Would definitely recommend this dealership to any of my friends. They even have me free snacks and candy for the kids.

Brandon was a great salesperson as he assisted me in...

Brandon was a great salesperson as he assisted me in purchasing a vehicle! He was able to get me a great price and im Very pleased with his service! Thank you!

I stopped by the Honda in Oxnard with a girlfriend who...

I stopped by the Honda in Oxnard with a girlfriend who was shopping for a new Accord. We were met by a very pleasant gentleman Mr Brandon Smith who was very courteous and polite. He did an excellent job in walking us through the different vehicles and prices and showing us the various new features of the new 2014 Accords. Unfortunately my girlfriend is not ready to make the trade in from her old Accord to the new one. Sometimes good things are hard to let go of. But we just wanted to say thank you to Mr. Smith and the Honda people for such wonderful customer service as always. Birdie

I came in undecided as to whether I wanted a Honda. ...

I came in undecided as to whether I wanted a Honda. Brandon Smith showed me a few models, and provided great information. Now I know I want a Honda, and feel that I will make an informed decision about which model is best for me. Thanks for your help Brandon.

Came in to DCH Honda of Oxnard to look at some cars...

Came in to DCH Honda of Oxnard to look at some cars because I'm planning of buying a new car. Brandon Smith was very professional and was able to understand my needs in regards to price and payment. Great customer service. I highly recommend DCH Honda of Oxnard . If you stop by and ask for Brando Smith he will gladly help you.

I went to DCH Honda of Oxnard after going to other...

I went to DCH Honda of Oxnard after going to other dealerships, and I can say I got the best service here. I received friendly service and felt really comfortable. Brandon Smith is very knowledgeable and answered all my questions. I highly recommend this dealership!

Excellent experience overall! Brandon Smith was very...

Excellent experience overall! Brandon Smith was very helpful & provided me with a lot of information and knowledge of Honda vehicles. I would highly recommend Honda dealership of Oxnard & Mr. Smith as the go to CSR (customer service representative).

I love to go to them! they are great very friendly,...

I love to go to them! they are great very friendly, atentive and provide quality and great customer service, my sales guy Brandon is great and worked with me to find the best offer in accordance to my needs, overall the sales team is great! aThe service department always provides excellent work and customer service of course. I would definitly recommend them!

Brandon Smith was great, he knew what he was talking...

Brandon Smith was great, he knew what he was talking about and helped me to search for options I can have. I would definitely recommend him to anyone. Great smile and attitude, made me feel very comfortable.

When I first walked onto the car lot I was greeted by...

When I first walked onto the car lot I was greeted by Brandon with great customer service and a great smile! I knew from there it was going to be an easy car buying experience. I walked in knowing the car I wanted just had to run the numbers. He got me into the car I wanted at a decent price. I will definitely recommend this car dealership and salesman to friends and family. Brandon is such a great salesman. He still calls me to check on the car and myself. I love the honda pilot and wouldn't trade it for anything else!

Brandon Smith helped me out. He is such a wonderful car...

Brandon Smith helped me out. He is such a wonderful car salesman. I definately would recommend many to him. He was not pushy, he detailed what we were looking for, over all best customer service. Thank you!

I had the best experience possible at DCH Honda of...

I had the best experience possible at DCH Honda of Oxnard. As a first time car buyer I was a bit nervous and intimidated when I arrived but those feelings soon went away. The friendliness of the entire staff was incredible and made me feel very comfortable. I ended up buying a new 2014 civic and can honestly say it was a pleasurable buying experience. Ron Anthony, Nick Dunlea, and Max Holtzer were the 3 employees I had helping me and each one was awesome. I would recommend DCH Honda of Oxnard to all of my friends and family along with anybody else I know looking for a car.

I would definitely recommend this dealership! This was...

I would definitely recommend this dealership! This was our second purchase at DCH Honda of Oxnard and each experience has been excellent. Joe has always made us feel like he truly cares and has our best interests at heart. Joe goes above and beyond to accommodate our needs. This was actually our first dealing with Ron and it was absolutely a pleasure. Ron is friendly, fast and extremely knowledgeable. We were especially impressed by Ron's awards. Too many to mention but they definitely speak volumes about this great guy. Richard & Christina - Simi Valley

It was great

The services that I requested to be performed, were done great and in great time. Martin contacted me to explain what needed to be done. Also Juan Carlos does an awesome job as a tech. I asked Martin to have Juan Carlos to work on my car. The receptionist is awesome. She greeted me with a smile. Also, the parts department is ready to help.

buyer feed back

This is very good location and good staff but they need experience sales persons.

The customer service is excellent at Honda of Oxnard. The...

The customer service is excellent at Honda of Oxnard. The quality of work has been ok as I have had to return my vehicle after work being completed. The people are very friendly and warrants a 5 on the scale. I cannot say the overall experience has been a 5 as the paint is peeling very bad and Honda will not pay for a complete paint job as it does not fall into the 2006-2008 time frame even though it is obvious that the paint is defective. The price is of the work is somewhat high but usually the work is done well and is worth it. I would like to buy another Honda but have not because I am afraid the same thing will happen, the paint will peel off. As a note Mr. Katz has informed me that Honda of America is willing to foot half of the bill for a paint job which is better than nothing, but the paint is sooooo bad that I feel the organization should pay for a complete paint job.

New Ridgeline For My Hubby

This was the best experience we've ever had purchasing a new vehicle. Keith Franklin was the best. After being ignored for about 6 weeks by Miller Honda, we called DCH Honda and were helped immediately. Fast, courteous, professional and we were totally satisfied with our purchase.

My daughter has used this dealership a couple of times...

My daughter has used this dealership a couple of times and was very satisfied. I had a specific car in mind, so I went to their website and found the car that I was interested in. I started by contacting them by email and took care of everything via email and over the phone. Everyone I spoke to was very friendly and professional. There was no pressure or pushiness. Once we hammered out the deal, I went in and signed papers and drove away with my shiny new/used Honda CRV. I would definitely recommend this dealership to anyone. If I ever have a need for another car, I will certainly go back to DCH Honda of Oxnard. I got a great deal and I am a happy camper!!

Great service with many selection of products. Eric is...

Great service with many selection of products. Eric is very nice and gentleman, he did excellent job with product information. I love my honda civic

We have purchased 4 Hondas through DCH Honda of Oxnard. ...

We have purchased 4 Hondas through DCH Honda of Oxnard. All four vehicles were serviced only by this dealer. We have always received nothing but professional assistance and service from the staff of Oxnard Honda. We have recommended this dealer to our friends and family, we will continue to have our vehicles serviced there and in the future, we will purchase our next vehicle from Oxnard Honda.

NEW CR-V FOR MY MOM.

GREAR BUYING EXPERIANCE !!! WAS TAKEN CARE OF BY Lalo, Tim and Jenn.

Great Deal

I walked into DCH Honda not intending to buy a car, just to get an idea of the price and to test drive a couple of models. After working with John Keasing, however, I walked - or should I say drove - away with a 2013, sleek, sporty, black Honda Civic with all of the features I was looking for and a few more to boot and I got a smokin' deal! It takes time to buy a car, but it was time well spent and the sales staff and finance manager were friendly, professional, polite and, as the ads say, helpful. I highly recommend DCH Honda for a great car and a great deal.

Great Service

It was my first time coming to DCH Honda of Oxnard and I must say that it was a great experience for me. Javier thoroughly helped us out in finding the right car for me. He answered all of our questions and provided us with a great customer service. I'm loving my new Honda civic and I will definitely recommend this place to a colleague for purchasing new or certified pre-owned cars.

Professional Care

We've purchased four vehicles from Honda of Oxnard. All of our vehicles (2 CR-Vs and 2 Odysseys) have been serviced by Honda of Oxnard. They are very professional in their work and dealings with their customers. We will not have our vehicles serviced any where else.

Aqui was very professional and helpful, went above and...

Aqui was very professional and helpful, went above and beyond when I took my Accord to have it checked out. He even got the service manager involved who was also very professional and even granted me a rental.Great service. Thank you guys!

Juan was very helpful from the very beginning. He is very...

Juan was very helpful from the very beginning. He is very knowledgeable of the product he is selling. He is very friendly and courteous. He was a great help all the way through.

I have been searching for the car I want to be in for...

I have been searching for the car I want to be in for years, and most recently was in a 2012 Honda CR-V EX. I absolutely fell in love with this car, but wanted a different interior/exterior color, and wanted a little bit of an upgraded model (EX-L). I found the one I was looking for online at the DCH Honda of Oxnard Website. I just sent a quick e-mail by the easy link located on the vehicle's page, to see if there was any way for me to trade in my current car that still had quite a bit of a loan on it, for a new loan with the 2013 Honda CR-V EX-L. Within minutes, I had an e-mail and phone call from Will in Sales. Within an hour, I had approval for the trade-in. I simply went into the dealership, worked up all the paperwork, and was off in my new car. I absolutely loved the quickness and ease of this transaction. Both the sales and finance department were friendly, quick, and efficient. They both seemed to be really excited for me and were looking out for my best interests. I would highly recommend this dealership to anyone I hear that is looking for a new car! Thanks to all involved! :)

Great service

Very courteous and upfront with cost estimate. Ride to residence was good.

Great service!!!

Had a great time! Jeff Hall made the whe process very easy and smooth! Love my new truck!!

Terrible, the worst

Their service/parts department is the WORST. I took my Honda Civic to have a mirror replaced. Mr. Clint Stremcha assured me that the was going to be in the next day at 8:00 am. Actually he said "it is guaranteed to be here tomorrow." The next day I called him to confirm that the part had arrived, and to my surprised, or not, the part wasn't there. Mr. Stremcha told me "I guess the parts department never order it... I don't know what to tell you... I guess they couldn't locate it..." It turns out that the part was never ordered. I asked Mr. Stremcha if he could order it for me, and to give me an estimate as to when it would arrive; his answer was that he was getting off work that evening and going on vacation for more than one week; basically that he wasn't WILLING to help me, nor could he find another customer representative to do it because as he put it, everyone was 'very busy with other customers." I said "thank you, I'll go somewhere else". I went to a local body shop (not a HONDA dealership) where my car is getting fixed. The part only took one day to get the part. AVOID THIS PLACE. There is absolutely no such thing as "Great customer treatment".

Poor internet service

They listed a Honda FIT EV as "in stock" on Cars.com. This car is very in-demand and hard to find. I made inquiry...no response. Called several times, no call-back. I finally went to the dealer and was told that it had been sold many days before

Their service/parts department is the WORST. I took my...

Their service/parts department is the WORST. I took my Honda Civic to have a mirror replaced. Mr. Clint Stremcha assured me that the was going to be in the next day at 8:00 am. Actually he said "it is guaranteed to be here tomorrow." The next day I called him to confirm that the part had arrived, and to my surprised, or not, the part wasn't there. Mr. Stremcha told me "I guess the parts department never order it... I don't know what to tell you... I guess they couldn't locate it..." It turns out that the part was never ordered. I asked Mr. Stremcha if he could order it for me, and to give me an estimate as to when it would arrive; his answer was that he was getting off work that evening and going on vacation for more than one week; basically that he wasn't WILLING to help me, nor could he find another customer representative to do it because as he put it, everyone was 'very busy with other customers." I said "thank you, I'll go somewhere else". I went to a local body shop (not a HONDA dealership) where my car is getting fixed. The part only took one day to get the part. AVOID THIS PLACE. There is absolutely no such thing as "Great customer treatment".

Terrible Internet Service

I found a vehicle I was interested in on their website, chatted with a rep. and they said someone would contact me. When I was contacted, I gave them all the info. on what I was looking for, and ever since then, I've been getting emails about every car under the sun EXCEPT the vehicle I want. TERRIBLE follow up service, TERRIBLE customer service, and nobody has personally emailed me since the first contact after the chat. If I *do* fins my car there now, I don't even know that I would go there to buy it, just out of spite or principle alone. On a scale of 1-10, 10 being best, I give them a -5.

Great Customer Service

I saw what I wanted on the internet and filled out the form. I was contacted the next day and they have been in constant touch with me trying to find what I'm looking for. Very nice people, excellent customer service, and I would recommend them to anyone looking for someone to assist them in finding what they need.

Great customer service. Consistently trustworthy.

Excellent customer service. I've been purchasing cars and having them serviced at this dealership since 1987. I trust them to do a good job at a fair price and I'm never disappointed.

TJ was awesome, your prices were much better than in SB,...

TJ was awesome, your prices were much better than in SB, definitely worth the drive!!! I was also declined financing by them but was able to drive a car home from Oxnard after my vehicle suddenly died and I wasn't sure how I was going to pick up my kids after school. They love the new car and I love being able to take care of them. Thank you TJ for making it happen for me. You removed a huge stress for me when I have plenty of it elsewhere. I'm so grateful! (And I Fit anywhere!)

Incredible experience

I was in the room looking at the deal on paper and there was $3200 worth of add-ons that I did not authorize! They were going to just wait to see if I noticed! I had them removed from the deal and while they were doing it, I looked at the car one more time and found a large dent on top of the SUV and the sales manager said he would not fix it. "take it or leave it" he said. I left...no deal. THEN, two days later I get a call to come back because they want fix the deal and make it work. I bring my wife, she likes the car and says OK. We get out of the SUV to have the sales manager standing there and tell us he sold the car while we were out driving it. That means that he had a buyer doing paper work before we even got there to drive the car! The salesman knew it and didn't tell us. We wasted our afternoon on these people. My wife already hates car dealers, now she will never go to one again. Thanks DCH. Thanks for the rude, unprofessional services. Now I will tell all 7,000 of my patients who live in Ventura county about this experience.

The dealership and salesman were very friendly and...

The dealership and salesman were very friendly and courteous and even the financial end of it . Mason went out of his way to find and or get what we wanted and stay within the budget we wanted. Time was taken to explain the car and the controls. So yes I would recommend this salesman and dealership to my family and friends

The Ads Are Accurate - The Dealers Are Helpful

I am not a Honda person, so I never expected to buy a car from a Honda dealership. I saw a Mustang sitting on the lot though, and I went in to check it out. My experience from start to finish was excellent. They knew I came in for a specific car, and didn't try to change my mind. The negotiation process was pleasant, though mostly unnecessary. I got a really good price on the car and am very happy with the buying process. Should I ever need a Honda, I will definitely give DCH the first opportunity. For now, I am quite happy with my "new" Mustang!

My first service experience was great! The staff who I...

My first service experience was great! The staff who I came across were all friendly and helpful. The wait time to speak to a service advisor wasn't long at all and he handled all my requests properly, including getting shuttled to where I needed to be. They called to notify me of when my car would be ready and it certainly was ready at a timely manner when I came back to get my car. I found it very kind and good customer service that my service advisor, Aquilino walked me back to my car after everything. I had requested to have my trunk vacuumed and when I saw it wasn't, Aqui told one of the employees to take it back to the cleaning area and vacuum the areas I wanted to have vacuumed. I really appreciated that he did that and was willing to satisfy my needs and make it a good experience for me overall. I would definitely get all my services done at Honda of Oxnard and recommend it to others! :)

Service department

Great service department. Always get good service from Martin.

Honda Odyssey purchase

We visited several Honda and non-Honda dealers to decide which mini-van to purchase to replace our older Honda Odyssey. We were disappointed with a general lack of knowledge from most sales people on the van's features. Jeff Hall, the product specialist at DCH Honda, was by far the most knowledgeable person we talked to and showed us all the features of the Honda Odyssey. We already thought the Odyssey was the best and he validated that. The buying process was pretty straightforward, not confrontational or high pressure. When we picked up the van after purchase (they had to find the right color for us from another dealer), DCH noticed a small paint chip on the van and brought it to our attention. It's scheduled to be repaired, I'll update this if there are any issues with the repair process. Jeff went over the van with us prior to delivery with a fine tooth comb (he's picky and we are picky too). Overall, I was very happy and would come back to DCH for my next vehicle.

I bought my car from DCH Oxnard in 2008 and brought it...

I bought my car from DCH Oxnard in 2008 and brought it back to the service department for a delaminating paint issue. It turned out that Honda's warranty had already run out on the paint but the Service Manager Stuart made some calls and was able to get it handled for me. The body shop mixed up some of the wiring in my car when they were replacing my hood and caused some electrical problems but Stuart had me bring it back in and comped me a rental vehicle while it got fixed. My car looks as good as new and I couldn't be more pleased with the way that the service was handled. DCH Oxnard's fair and reasonable handling of my car's issue has restored my faith in Dealer Service! I'll be bringing my car there for the upcoming maintenance. Thanks again guys.

Rude sales person; Ignore customers; long waiting time...

Rude sales person; Ignore customers; long waiting time (no other customers in the early morning should not find an excuse of busy). Don't go there except you want to be sick.

First time buyer experience

I had a great first time buyer experience. TJ was really patient with me and helped me the most that he could. He was very understanding and helpful and made sure he was able to give me the best deal. I fell in love with the 2013 Honda Civic and he made it possible for me to get my first car. I would recommend TJ to anyone who goes to DCH Honda of Oxnard. Great customer service!

Customer service is professional and courteous. Aqui has...

Customer service is professional and courteous. Aqui has handled most of my service and is a stellar Service Writer. This is my first experience with Andrew and found him extremely helpful and knowledgeable. Great staff and service!

We had a superb experience at DCH Oxnard. Ron Anthony...

We had a superb experience at DCH Oxnard. Ron Anthony was a wonderful salesperson who made our buying experience painless!! He is a true professional who takes great pride in his carreer! It is no wonder he has earned so many awards in the 10+ years he has been an employee. There was a problem with our new car, but Ed Matthews took care of everything for us and made sure all was good with the replacement car. Lalo and Stewart also helped us when the issues were occurring with the new car and their help is truly appreciated! I will defiantly recommend DCH Honda of Oxnard and we have already shared our positive buying experience at DCH HONDA of Oxnard with our friends!!!

Overall a great experience. I was surprised how easy the...

Overall a great experience. I was surprised how easy the transaction was and they even threw in a few extras! I've always been partial to Hondas but after this experience purchasing the 2013 Honda Pilot, I'm also loyal to DCH Honda of Oxnard.

Purchase of my new car! 2013 Honda Fit

I had the best experience at DCH Honda of Oxnard. I fell in love with the 2013 Honda Fit. Every person in the dealership was courteous, knowledgeable, helpful, and friendly, from the receptionist to the sales manager, to the repair manager. I was extremely impressed with my salesman, Brandon, and the financial specialist, Ms. Moon! Thanks so much DCH Honda! You are the best!!! I highly recommend your dealership, as well as each of your employees!

I brought the car in to obtain an oil change and a have...

I brought the car in to obtain an oil change and a have the car checked for a number of items I thought it was likely time to have checked. I especially wanted to check the tires since they were past the mileage I normally get. I was told that I had plenty of tread left during the sight inspection as I checked in. These were the tires I purchased at this dealership and it appeared that I was going to get at least 50% more mileage over tires I had purchased elsewhere for my 2006 Honda S2000. I was later informed, upon a detailed examination, that I had 8 screws and nails in 3 tires, so I had a new set installed. I left instructions to fix or re[place anything that needed it and call me to let me know when to pick up the car. I have always been treated fairly and am confident that I will continue to be treated that way. When the call came, the car only needed the oil change and the tires. I recommend this Service Department, as well as the Sales Department to everyone. This is why I drive from Santa Monica or Malibu to Oxnard to have my cars serviced instead of taking them down the street from my office to the Santa Monica dealer's Service Department. No, This is not a plant. I have been using this dealership since 2000 and will continue to do so. If Martin is not around, Clint, Aquii or Mike will take care of me. We have bought our last two Honda's from this dealership. We are extremely happy with them.

We have purchased four Hondas from Honda of Oxnard, all...

We have purchased four Hondas from Honda of Oxnard, all four vehicles were always serviced at Oxnard Honda, simply because they are ve their work is top quality. I trust their recommendations, as they have always looked out for my best interest. we will continue to come to Oxnard Honda for future service as wel as the purchase of a new vehicle.

Thanks to DCH Honda of Oxnard and a big thanks to Cindy...

Thanks to DCH Honda of Oxnard and a big thanks to Cindy & Mason who helped us with the purchase of our new Pilot. This is the 4th car that we have purchased from DCH Honda of Oxnard and the reason we keep going back is because of the high level of quality service that they give to their customers.

Love DCH Oxnard

We have purchased 4 Hondas from DCH they have treated us very well and the service department is exceptional. Would highly recommend DCH for purchasing and service needs.

Quality Service, Courteous Staff

Great job! Thank you for taking time to explain why some of the repairs/maintenance on my older Honda Pilot were needed. I trust that you will help me keep this car running for many years.

Great Experience

My car buying experience at DCH Honda of Oxnard was great. Javier and Max did an amazing job of putting me in the car I wanted for the money I was able to pay. There was never any pressure or trying to give me anything I didn't want like other dealerships do. In my opinion they went above and beyond what is expected of them. Thanx alot guys. Love the new car.

There was an issue that had occurred while my vehicle was...

There was an issue that had occurred while my vehicle was at this dealer for a routine service. I contacted the GM Ed Mathews and he did listen to my concerns and was able to offer me an amicable and reasonable resolution to my issue. He did not ignore me and did make me feel like he was going to take care of the issue and he did. He also assurred me they would take steps to improve that part of the service process in the future.

In response to original posting "Consumer Beware"

Since my original posting The Gm has touched base with me in an amicable way and addressed my concerns and offered a reasonable resolution to rectify the situation and make restitution. He assurred me that he is looking into revising the current protocol to streamline the issue and to take steps to make a better service situation in the future.

CONSUMER BEWARE!!

while my car was in for routine oil change and tire rotation it had 22 miles put on it! Nobody seemed to be able to tell me where the 22 miles on my odometer came from. The obvious is that between the time the technitian was done with my car the car was taken off the lot, driven 22 miles for somebody's use all wihtout my knowledge or consent while I was waiting in the customer lounge area. ! I am still trying to find out what they intend to do about this!!

Best buying experience

Thank you Ronald Anthony for all you help in getting my new Honda. You and the staff at DCH Honda made this buying experience the best I ever had. I've been shopping for a new car since Sept. 2012 and was thinking of another make, but Mr. Anthony put me in the BEST car at the BEST financing. My wife totally loves her new Honda, and as we know, a happy honey makes for a happy hubby! My wife and I have already recommended Mr. Anthony and DCH Honda to three of our friends who are in need of a new vehicle.

Great people!

I was going to purchase a vehicle from another dealer. I went to DCH Honda to take one more look at the Accord. They sold me a new 2013 Accord [a better vehicle than what I was going to purchase] at better financing. The whole experience was pleasant from the sales representative to the finance manager. No haggling or pressure. Everything was explained clearly with no hype. My wife who HATES car shopping was pleasantly surprized and very happy with our purchase.

2010 Honda Accord Sport - Purchase

I arrived and met with Evelyn; she was professional, friendly and greeted us with a smile. Before we began dealing she offered my wife and I refreshments--very nice. Although it took an hour or two for the negations (trade-in, accessories, etc), we finally came to an acceptable deal for both. Since the vehicle was not ready to take delivery (due to a dealer trade), DCH Honda offered me a rental to drive home (I live two hrs north). The finance department (Anthony) was very expeditious and we were on our way home in no time. If youre in the area or don't mind the drive I highly recommend DCH Honda.

All-around Awesome!!