Davidson Ford

I would go there again to have my car fixed.

very polite people and excellent service! Thank you again

owner

josh freeman did an excellent job answering all our questions.

.....

Great service!!! Would come back and recommend!!!!

Great and fast service

I ended up getting to my appointment earlier than expected. The staff members were very polite and gave a great estimate for how long service would take. I had a toddler with me, so having a good estimate of how long things would take was very helpful. This location also has a play room for little kids that made it a much easier stop.

Friendly qjick

Friendly.even with added services got the job done

Kaler - Service

Fast, courteous service. Was contacted in a timely manner to inform me of the needed repairs,.

Great fast service!

Vehicle was taken care of as promised and advisor was courteous and helpful.

Service

Quick, good service, I was happy with the quality of work they provided for me

Davidson Ford

Staff were extremely nice and very helpful. They were fast and proficient with their job. Everything was done good. I will definely be going back again.

Ford fusion

Will definitely be coming back and referring my friends

Davidison clay damaged my suv , would not fix it

Davidson ford clay damage my suv and would not fix it the right way. looks really BAD. this is a 2016 escape . I took them of their word ,that it would be taken care off. But their word did not happen after I sign the papers.

Happy customer

We have never had a bad experience at Davidson's Ford with service or sale's.we have purchased two vehicle's from them and will likely purchase a truck in the future!

2017 Ford Escape

David did a great job! The car shopping experience was a great one.

Great Customer Service

It was great. David was an excellent salesman when buying my first vehicle. He was very patient with my indecisiveness.

New Car Experience

They were very helpful when working with my budget! I would for sure go back to them in a heart breat!

Great Service, cool and bright surroundings.

My sales person, Josh, was very helpful! He showed me vehicles that were within my budget with no pressure. The whole process was done in a matter of hours. I would highly recommend Josh Freeman and Davidson Ford to anyone in the market for a new Ford. Thanks Josh!

Repair

Great experience at the dealership, repairs done quickly and the service department kept me informed.

Exemplary service

Staff are friendly and most helpful. I'd forgotten to mention an issue with the vehicle until my scheduled work was complete. The gal got her service manager who took care of the issue with about 2 minutes of work and I'm more than pleased. Thank you.

oil change and inspection

everything went well, have no complaints.......................................................................................

Great Service

2016 F150 SuperCrew Lariat. Service was great. My Sales Associate was Frank Donato. He was very patient and knowledgable on the different trims of the model and made my purchase one of the best I've made. Thanx Frank you definitely earned my business

service review

service was quick and efficient, always friendly and helpful

Smart choice going to Davidson.

I purchased a 2017 Mustang GT. I called prior to visiting the Watertown location because I live an hour and half away. I spoke with Mark Appleby who was very helpful over the phone. Once I arrived at the dealership I was greaded by a salesman right away, I informed them I was there to see Mark. The saleman left for a few seconds and came back and said Mark is finishing up with another client and will be with me shortly. Mark introduced himself a few minutes later and we proceeded to make a deal. The deal was smooth and easy. An hour later I left with a new car. I will gladly pass along Davidson Ford and Mark to any friends or family that may be in the market for a new car.

Timely, efficient service

Very timely and efficient! Friendly atmosphere! Clean facilities!

Great service.

Service was very good. Didn't have to wait for excellent service.

Everything was

I brought my 2014 Ford Focus in for a recall replacement and the service was excellent. What I don't like about this car or any new car is the way they are made. I know that the dealerships are not responsible for the manufacturing of the vehicles that they sell but the problems that come with them is directly on their shoulders. Dealing with irate customers and servicing the vehicles with these mistakes are unnecessary events that many dealerships have to deal with. I know I had better things to do with my day than drive 60 miles round trip and wait an hour for the repair. Well 'rant' is over but maybe someone higher up should be reading this!

SERVICE APPOINTMENT

I DROPPED MY CAR OFF ON MY WAY TO WORK. MY APPOINTMENT WAS FOR LATER THAT DAY BUT THEY GOT ME RIGHT IN AND IT WAS DONE FOR ME TO PICK UP AT LUNCH TIME! MY CAR WAS LEFT CLEAN!

Great service, fast!

My Bluetooth needed to be rebooted in my vehicle and so far it is working well. Thx!

Great Service

Had a great service experience. The staff were friendly.

Emergency Repair Help

We had an emergency breakdown on our to the Adirondacks for vacation. My husband has a meter so by the code we were pretty confident in either the rail fuel sensor or fuel pump had given out. We called AAA and chose to be towed to Davidson Ford since we owned a 2005 F-150 pickup. They got us in within an hour and diagnosed the rail fuel pump sensor as the culprit. They had the part and another hour later we were set to go. We fully appreciate the dealership working us in so quickly so that we could get back on our vacation drive and make it to our destination. The waiting room was comfortable with a TV and free coffee or TV and reasonably priced vending. We will consider the drive for a future sale.

Davidson Ford Purchase

Great experience. I was put in a Ford F150 SuperCrew Cab at an affordable price.

Absolutely outstanding dealership and salesperson

Mary Fults, as always, was absolutely wonderful. The Ford F150 is perfect. Everyone was great to deal with. This is about our 10th vehicle that we have purchased at Davidson's and it has always been a pleasure dealing with them.

Our First Oil Change and Service

Davidson Ford Dealership,First of all, I want too thank your for our first oil change, service and car wash, it was free.Steps for service:1. I called for an appointment;a. Oil change (5,000}b. Check front passenger seatbelt, belt/retractor not releasing after brake is released. It has happened twice last week.c. Having issues with GPS. I asked service advisor if they could upgrade GPS software.2. Dropped off our vehicle for service at 9:00am and it was ready to go at 11:30amOur service advisor was very professional including going over everything on the report and answering my questions.We are very happy too be customers of Davidson Ford Dealership.Thank you,Joseph P. Storino

Great service

Frank sealed the deal! Very generous with his time and experience! Everyone was great!

GREAT EXPERIENCE

THE STAFF WAS CURTEOUS AND PROFESSIONAL. PETE MOTICHEK WAS VERY ATTENTIVE AND PROFESSIONAL AND DESERVES TO BE COMMENDED FOR HIS CUSTOMER SERVICE SKILLS. WE LOVE OUR FOCUS AND WILL NOT HESITATE TO RECOMMEND DAVIDSON FORD AND PETE TO ANYONE WHO IS LOOKING TO BUY A NEW VEHICLE.

Great service

My car was done quick and very clean when I got there to get it. Everyone was very friendly.

Quick service

Was scheduled quickly to get the repair I needed done quickly.

Great everything

Friendly and very helpfull. Never been unhappy with the service performed here.

Roger Henry

Everyone was super nice I will be back for sure........................................................

Very user friendly! Great service!

I really appreciated the shuttle service. Everyone was pleasant and friendly. I really enjoy working with Davidson Ford.

Great service

My husband and I never have problems there. The wait time is also manageable.

Davidson's Rules

We have never had such an excellent experience with a car dealership....Davidson's is now our one and only!! Best service, Best deals !!

Great service

Dropped off vehicle seen what I needed order parts next day parts in fix problem on my way simple

damaged tire

I had a tire that had been punctured or slashed. A replacement was found at another tire dealer and I returned the next day for the tire to be put on my car. Employees were extremely courteous and helpful.

Great service

Will was great in the collision center. Very helpful!

Review

Service was great staff really nice. Always pleased with Davison Ford.

Great service

I purchased a 2012 ford f-150, The service was great was able to leave with my new vehicle that same day, and was surprised to hear that for the life of the vehicle i get free inspections done there at there garage and first oil change is on the house . Suppose to be getting me a second key to my new truck , haven't herd anything back on that yet. All in all so far i have liked the service from there and look forward to continuing business with them !!!

Excellent experience

2016 Explorer Sport. Great staff, service and a wash to boot!

Simply an awesome Place to work with!

Ya know, I bought the first ford I've ever owned for my wife.. It's a 2015 f 150 eco boost 3.5.. the Sales guy there was amazing to work with.The fine lady that runs the service dept was amazing to work with. services was prompt and oil changes are awesomely affordable. I'm sold. Hell, I may sell my 2 corvettes and get a mustang!

Oil Change

I would normally do services myself or somewhere cheaper than a dealership, but Lori at Davidson is so friendly and accomodating that I will continue to use Davidson as long as I live in the area.

Great service

We are financing a 2016 Ford Escape from Ford. Service was great, we went in and came out with a brand new vehicle. Ford Escapes have always been reliable vehicles, to leave with one is just amazing. Staff was very helpful and knowledgeable. We are happy and thankful customers. Thank you for your help in providing me and my family a great vehicle.

Service

Great job as usual.".........................".....................................

tire inspection

service was very slow, personal was very kind....................................

Best dealership I have ever been to!

I have purchased two vehicles from Davidson Ford. They are hands down the best dealership I have ever been to! They have the fastest service, friendliest customer service, and offer the best incentives.

Great service, clean dealership

The service department did an excellent job. In addition I needed, a part for another car I own, your parts man was very helpful and order the part while we waited. We left the dealership happy campers.

Great repair/service

Denise made sure the service work was done and did a great job.

Great Service

I purchase my 2014 Ford Escape in January 2016. The service was excellent and the staff were very excellent with me. They explained everything out to me about the oil change, fixing tire and the paperwork on what they did. The people who set up my appointment were very good in explaining to me what time I was to be there. They were very acceptable and very nice to me when I came for my appointment. If there was a score of 1-10 in which 10 was excellent, I would say it was a 10.

Great Service

I was able to get my car in for all the necessary things that needed to be done for my yearly check-up with out any problems. I was treated with the utmost service that was possible. Thank you all for the courtesy that was done at this time.

owner

What mileage is the next service? The Tech failed to write the mileage on the top of the windshield. I have to research the data somewhere.

Service Customer

got me right in after my rear window broke. fast and no issues

Outstanding Facility & Great Service

Excellent service. Ford dealerships have a customer service model that I wish more businesses followed. I am a proud four time Ford vehicle owner; I have complete confidence in your brand and your ability to service your vehicles.

Excellent Service!!

I was very impressed with the whole experience from the facility to the personal. Matthew Green was very polite and knowledgeable answering all my questions and concerns about the service. A++

Overall experience was fantastic!!

Brought my 2014 F150 in for an oil change(The Works package) and mentioned that the differential Might be slipping and the front brakes were making noises. The service department took over and in no time the problems were brought to my attention. All to be covered under warranty and fixed in record time. Davidson does it right!!

Great service

Friendly. Service....................?Enjoy the car....................!

Review

No problems. Was satisfied. Was made aware a nail was found in tire and was actually shown the nail

Great Service! Beautiful Facility!

We stopped into Davidson on Tuesday May 3 with the intent to drive a Ford Edge. Loved the vehicle but it was to big for what we need. Our salesman Frank set me up with Ford Escape. First one we drove had a 1.6 L engine which didn't impress me plus didn't have the stuff I was looking for. He then put me in a 2016 Escape with the 2.0. This one did it. It was a great ride with great pick up and had EVERYTHING I was looking for. Frank also explained about leasing this vehicle. This was a first for me so I was a bit skeptical about it. But he reassured me it would be fine. So he made the numbers work for me and I drove off the Davidson lot with my brand new loaded 2016 Escape!! Love this vehicle!! I would like to thank Frank for being very patient with me and taking his day to help me find this great SUV. See you in 3 years Frank!!!

Excellant staff excessive charges

The staff was professional, but the charge to replace 6 spark plugs exceeded $400 and that seems very high. I'm not sure I will use you service department again for that reason. Thanks.

Truck repairs

Your service department went above and beyond to help me with my truck. I brought it in about 3 weeks ago to have a major brake service performed. Within a week of the service, the rear calipers started to smoke. Matt told me to bring my truck in immediately. My truck was repaired quickly and I was down the road.

Great service.

Great service. Repairs were done in a day. Problem I had with my car is now solved.

what title?

was delayed by computer break down for inspection but, was told about the problem and the inspection was free. I drank free coffee and watched free tv in a comfortable chair. very happy about how i was treated.

Great Survice

Please see my response to the other survey for this same appointment. Thank you.

Great Service; Knowledgeable Staff

My wife and I went to Davidson for our current lease payout. Minimal paperwork was truly needed from the dealership. However, the staff were excellent and provided very knowledgeable assistance. We feel we received a much better outcome than if we had merely paid out the lease by our own understanding. Also, we have had our vehicle serviced multiple times by Davidson and have always been pleased. They go over and above every time.

The Works/Registration/repairs.

Always good service from Davidson. I would recommend any Davidson dealership over most reputable dealerships in the state of New York.

always good service

staff and service great are always great at Davidsons Ford, very friendly and courteous service people and staff

Awesome sales and service people!

I recently purchased a 2015 Ford Edge, which i love, the sales staff were friendly and willing to work with us so we could meet our goals. the service was excellent.

Good Stuff

Matt Greene was great at keeping me informed about the status of my truck.

Service

Great fast and friendly service the best professional service personnel around!

Awesome dealership

Well the dealer I had his name is David. I came there to trade in my car for like a Nissan Altima ... But David pretty much picked out a car that suits me. We went on a 5 min drive it felt great to drive. I didn't think I would have walked away that day with a new car it felt so good.

Mrs Linda Roach

Great place to go for great service. The staff is very friendly and helpful.

New Car Purchase

Always enjoy dealing with Frank Donato, great sale person. Dealing with Frank and Davidson Ford has always been a great experience.

The Best of Everything we have ever experienced.

WE have leased two Ford products from Davidson Ford since December 2015. We are extremely pleased with the vehicles and especially the salesmen who were very intent on satisfying our every need and desire. Good going.

Ford Heaven

Ford Fusion SE, service was great and the staff was very accommodating.

Mr. Excellent

The service was great, quick and simple service. As soon as I got there the dealers gave me excellent direction in what to do. The dealers had a great and energetic personality. The facilities were clean and the waiting area was ideal especially with the awesome television.

Good, loooong experience

I was trading in a new car which I owed money on. The salesman offered to cover the cost of the loan without haggling which was refreshing. Salesmen was great I could tell he wasn't playing games.I went there with the car I wanted already to go and the process still took 5 hours. I do not know why it took so long. The last time I bought a car there it took over 7 hours. I understand a car is a major purchase but it is really an endurance trial getting through the process.

Service is OK

I was told service would take 45 minutes to 1 hour. I waited 2 1/2 hours.

Low Pressure Car Buying Experience

I went in with no expectations. The car buying experience is one that I typically do not enjoy. I worked with Scott Webb who was very accommodating. He let ME "take the reins" so to speak. He was very open to me looking at and driving any vehicle that suited my family. Together we looked around the lot and I was able to test drive a couple vehicles and I immediately fell in love with the 2015 Ford Edge SEL. It has all the options I was looking for and the price was right. I'm very very happy with my new vehicle thus far and hope I (and my family) enjoy it for many years to come. Everyone was very friendly and accommodating. Thanks!

Great service. Service department friendly. .

Had service work done on my truck and the service department was great! Recommend doing business with Davidson auto group.

New F150 purchase

You guys won. I wasn't coming in to buy a vehicle but I left with one. Sales rep was very nice and friendly. Although he should be more knowledgeable on the specs of all Ford vehicles. Manager was a little pushy but that is his job. Finance guy was a finance guy. Very happy that there were no hidden fees when it got to finance. Overall good experience which is hard to find from a car dealer near a military base. I will suggest to any one I meet in the market for a new vehicle to go to Davidson.

ford escape, 2015

Had my oil changed and could not read the attached sheet to the billing sheet as it was a poor copy and tried to read the tire issue. It said they checked the air in the tires, the very day the light came on the dash board telling me I had a problem with the air in the tires. Because I live 30 minutes from Davidson's I had to have a local person fill the tires with the appropriate PSI. When I called the service dept. the gal said it was due to the weather. It is not due to the weather, not brand new tires of this era. Maybe older tires but not brand new. Also, this is a 2015 Ford Easape, first oil change was 7,000 miles per your representative's suggestion, the next oil change was for 3000 miles now it says I should wait 5000 miles for the next oils change. very confusing.

Great experiance, very helpful

I worked with Jarrod Barker and he was great to work with. Right out of the gate I informed him that I was using a Z plan and I already had a pin to get the Ford discount. I have seen other dealers get almost weird about it, but Jarrod was very knowledgeable and understood what I was saying and was more than willing to help.The only open item on the truck is the Bed Liner, which he even offered that he will come and get the truck from my place of work and return it when it was done. That says volumes of the customer service level in my opinion. I am waiting for his call/email, which should be this week and can't wait to get the bed liner installed.

Davidson Ford

Your staff was very friendly and courteous, "The Works" service was completed with no issues. I am surprised no rinse (car wash) like some other times, maybe too busy. I did have a squeaky driver door and no one mentioned that, or maybe I should have to get it checked out. Maybe the multipoint inspection should add some other basic areas as well? All very minor things I wrote, but details can help make a business more profitable. Overall, still great. Thank you.

Great

It was great! Good reliable service!!! It was fast and they had the parts in stock.

Way to lead your team Temple

Excellent service by all especially Temple who lead the team!

Amazing staff

They got me right in. Got my part and fixed it right away. Mike the tech is so knowledgeable. And my advisor Dennise was amazing. Such a great place. Thank you

great services

Very quick at getting me in at my convenience and was able to fix the problem in a timely manner..

had snow tires put on my car.

It went very well and I am very pleased with the service

Officer

Overall, a very professional experience. Chuck was not too over bearing and provided us with the level of attention my family needed.

I'm very happy with my new Escape

Frank was very professional & attentive to my needs & concerns. I told him what I was looking for, & he helped me find exactly what I wanted. I really appreciate his help, & I'm very happy with my new Escape

Customer

Excellent customer service and prompt Maintenance. Clean facility. convenient pull in service bays

Excellent service

Excellent response to questions. Got my GMC Yukon Denali to me and I was 400 miles away.

Great service

The people were very helpful and nice and answered any questions I had.

Great service

Bought 2014 f150 quad cab ecoboost was taken care of alot better at Ford than I was at Chevy. Love the truck only wish speedometer was in American instead of kilometers.

Very prompt service

I drove in, reported to the service person, and within 30 to 45 minutes my car was serviced and ready to go. I am very pleased!

john volpe

service was great no pressure easy going would recommend to other to purchase from your facility

Davidson review

Service was completed quickly. Service tech was helpful and polite.

Great customer seen

Great communication they kept me updated the whole time and my salesman came over and just talked he didn't try to sell me anything. It was very nice.

Josh Freeman of Davidson Ford is the best..

I have leased a 2015 F-150 Lariat. I am in love with it. My salesman who is more of a transportation consultant, Josh Freeman, is simply the best there is. His only agenda is to satisfy his customer and provide them with the vehicle that they desire.

Service

Called for appt. Got in right away. No problems. I like that they wash cars after the service.

Willing to go that extra mile!

My experience with Davidson was very pleasant. Will was very helpful and informative during the entire process. Even when he couldn't reach me due to my voicemail being full he took the time to send me a text message. That showed me that he was willing to go the extra mile to provide excellent customer service.

Service

Staff kept me updated on progress. Washed my vehicle, also. Was the quickest I was in and out of there. I appreciate prompt, on time service. I live 1 hour and 15 minutes away, so appreciate a good experience after the driving.

Great experience with the service department

Josh in the service department was very helpful and kept me informed throughout the process. Overall it was a great service experience.

Great service facility

Made my appointment online and was notified first thing the next morning. The gentleman at the service desk was very professional and helpful. Facility was spotless and very comfortable. Service time was reasonable. Truck was washed (fantastic)!! Inspection was free(great idea) Best service appointment I have ever experienced! Thank you!

BOOM!

Staff was extremely helpful. All staff members working on selling/signing this truck to me were extremely knowledgeable and very fast at processing all information to get me on my merry way. Extremely happy with the truck as well. super clean

Service Department

Much better this time. Staff was fast and very accommodating.

Fast service

Everything was good, just wished I could get some coupons sent to me for future service!

Great Staff

The staff was extremely helpful and knowledgeable. I was able to test drive all the vehicles I wanted to look at, and they were able to explain the different options and features and able to get me the extras that I wanted at the monthly payment I was looking for.

Great service

Had fast great service and my truck was well taken care of thanks

Friendly, courteous staff!

Staff was friendly and courteous as always. I used to deal with Dennise at Chevy, so it was a nice surprise to see her face at Ford. Have enjoyed doing business with Davidson's for over 15 years!

Great services

My oil change was fast and the staff is always friendly. The technicians did a great job washing my truck and made it look like it was brand new. All around excellent job!!

Service

Service was good car was ready and delivered at the time specified.

Great service

Fast service and great employees. Friendly employee.

Buy Ford !!!

Great job by everyone !! Tell Eric you all need a raise !! Hope you all have a Wonderful Holiday ?Kathy and Don Tremont

davidsons ford review

service department is excellent no issues always treated like im there number one client

Excellent service department experience

Lori and Temple in the service department were very attentive, professional and friendly and cared about getting the work on my vehicle done and done properly. They made the hassle of getting work done on my vehicle a pleasant experience and are a great representation of the dealership.

Mrs Roach

Timely appt. No problems. Friendly staff. Clean facility. They washed my car with great care.

Recall Work

2015 Ford Escape SEService was quick and painless

Owner

Very good. Waiting room clean, rest room clean, free drinks available. People very courteous and polite.

Needed Copy of Key - Davidson's came through

All we had done was get another key made. The experience was fine. They went through and did a thorough inspection, which we didn't expect but that was above and beyond since all we wanted was a spare key.

Family Oriented

The employees were friendly and very professional.

Schedules matter!

you got us in and out as scheduled. Minimal time waiting around.

ford escape titanium

The young man, his first day, was very personable and helpful. the young lady that refilled the coffee carafe was the girl of the day, as it was late afternoon and I really really needed a coffee. Thank you all.

Great service and Facilities

I came in for a patch for my front driver and when I was approached by a sales rep. I informed them why I was in and told them I was happy with my current truck and I not looking for another vehicle. But they continue to try and get me to buy a vehicle. I get it is their job but when I clearly state why I am there and that I was not interested in buying a new vehicle there is no need to go and get your manager and continue to pursue trying to getting the sale.

Fast service, friendly staff

Fast service, friendly staff! Thank you for creating a warm welcome and delightful experience.

auto appointment

Appointment went well was in for a vehicle inspection

Great service, friendly and hard working staff.

On friday morning October 20th I received a call from a salesman at Davidson ford the day prior I was unable to make a purchase to do credit reasons at Davidson Chevrolet. Well long story short ford was able to work with me and was very helpful in getting me in the right car. The right car being a 2015 Oxford white Ford Focus. I am certainly very ecstatic about the vehicle I think it is the right car for me and everything about it feels right. I guess you could call it my vehicle soulmate. Big thanks to Davidson ford in Watertown NY great place and would recommend to anyone.

Mr McGrath

Very good experience! *************************************************************

Awesome Service

Very efficient and willing to go the extra mile for the customer. I came in for a recall that my home fewer didn't tell me about and I ended up getting my tires checked as well when I was there. I love the car wash every time!

Top notch facility and staff .

Once again Mark set me up with the truck I wanted , 2015 F150 Crew Cab 4X4 Lariat.

Good work service lacking in returning phone call

I came in for the oil change and tire rotation. I also had a couple questions about coating the under body and the guy wasnt there so they had me call back the next day called left a message and still havent hear back. I did however like the fact they washed my car

In and out

2012 Ford Fusion. Service was fast and done well. The staff is always extremely friendly.

Great service

Everything was fine. Timely appointment. Work well done. Relaxing place to sit. Staff courteous. Thanks.

owner of new ford truck

2015 F 150 brand new. The sales staff was good gave us plenty of time to make up our minds. Would recommend them to a friend

Oil change

great customer service! overall an awesome experience :)

F-150

I leased a F-150, salesman was great, service was great, we'll see how it goes.

Fantastic sales team!

I purchased a used Subaru that I LOVE! The salesman and manager were fantastic and very accomodating. They worked with me and really helped me with my situation. I love the care and their fantastic service.

Ford review

It was quick and easy. No major issues. .

outstanding salesman

the customer service at Davidson ford is just like they say on all there commercials; TOP NOTCH! They even stayed late the evening we made our deal , on our 2015 ford escape. what other dealer would do that?

Great service, as always!

I just had the oil changed on the 2014 Nissan Rogue we purchased in April. The lady said it would take about an hour, and she was right. It was very simple, and I really appreciate that you washed the car, too. Excellent service as always.

great facility, Excellent service

Very comfortable clean environment w / helpful and accommodating service staff

Great service

The entire staff was friendly and professionalMy salesman david was amazing

Great service

Found the exact truck I wanted within minutes of walking in with the help of the salesman joe. And luckily they were patient with me and worked with my schedule to get me in the tuck I wanted as soon as I was able to.

Ford Escape

Frank did a great job! He took the time and did not rush me. I would be glade to send anybody to him to buy a car from.

Great military service dealership...exceptional

Excellent service with the purchase of my ford fusion. The staff was very friendly and my sales rep joe miner was very attentive he returned all of calls with any questions and concerns i had. He carefully went over all paperwork and did not just try to rush a sale and scam me like most of these dealerships do to the military community of ft drum. Davidson ford i would reccommend to new incoming soldiers

Mr.Alan F Bryant

your staff was the greatest the whole buying experence went smooth.i'm glad I stopped at your dealer ship first.the sales person showed me what I wanted to buy not what they wanted to sell me

Great Service

Jarrod was extremely helpful. The lounge was very comfortable for my wait.

Excellent

It was a great experience overall. First time buying a car and the staff was very helpful and payient with all. They truly did a lot to get what I needed/wanted. Very corteous friendly staff.

great service!

even though I purchased my 2013 Ford Edge Limited at a Florida dealership, Davidson Ford has always provided excellent service

Speedy transaction

The agent I spoke to over the phone was very helpful. He answered my questions very well. We were able to conclude the sale very quickly.

My shiny new car!

After seeing 2 of the guys in a store with there Davidson's shirts on and grilling them on if they had any Ford Flex's on the lot.. they were so fun and knowledgeable on the inventory and promised me they could make me a good deal/offer so I could get the Flex. After just a few "back and forth" a deal was made. I drove a 300 and LOVED it.. but I have to tell you the Flex drives as nice or better, a comfortable ride. The gas was better on the 300 but I have so so much more room.Thanks Davidson Ford for my new ride...Tina Bourgeois

Great service

As always, staff was very courteous and friendly. Treated like an important member of the Ford family.

Excellent service department

I took my 2014 MUstang in for an oil change. They got me in early and had it done ahead of schedule. They even washed it for me!

Super Duty Repair

Service dept worked very hard to get my truck back to me in a timely manner so I could go camping that weekend

review davidson ford wterown ny

helpful staff--knowledgeablecourteousgot the job done

Great service and facility

Leased a Ford Escape. Transition from my previous lease to my new lease was fast and easy. My sales person was professional and and informative. He made the transition easy.

Great place to deal with

Temple was great..was not expecting to have to pay for lug nuts for my 2013 Ford Escape when I only have 19000 miles on it so ford really needs to do something different with there lug nuts on the newer vehicles..as far as davidson ford I really enjoy dealing with them..

Paul and Linda Brouillete, Customers

2014 Ford Fusion, brand new. Service very good and the staff is wonderful. A special thank you to "Temple", in Service Dept., for helping us with our portable Sirius radio hookup on 8/26/15. She is super in her knowledge and personality.

Great service knowledge of vehicles

I was very impressed with Frank Donato of Davidson Ford in Watertown, NY. He was very respectful and didn't pressure us into buying our 2014 Ford Escape. He explained everything about this vehicle, showed us how everything worked on the vehicle. Was very impressed on his knowledge of this vehicle. I would recommend Davidson Ford to anyone. Everyone we came into contact with at this dealership was very friendly.