Dale Howard Chevrolet

4.2
Overall Rating

Customer Service: 4.3 Buying Process: 4.7 Quality Of Repair: 4.6 Overall Facilities: 4.5


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Tire Purchase

5
Shane on 09/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with tire buying experience from Dale Howard dealership...There service manager Mike...quoted fair price, setup a timely appointment, and even delivered vehicle back to my place of work after tires were put on and alignment was checked and corrected...to top it off he even filed Michelin tire rebate form for me...Thanks for great service!


Service Work

1
SportsFan123 on 08/11/2016

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I had an appointment to get my oil changed in my car. I was there 15 minutes early and they took my car back right away. I got my bill and keys handed back to me an hour and a half later. I thought that took longer than it should have. As I was paying for my bill the lady at the parts desk had quite a rude attitude toward other employees. Although I did buy my car at this dealership, I will be taking my business elsewhere.


Great Responsr

4
Nate on 08/04/2016

Customer Service: 4.0 Buying Process: 4.0

I reached out online I had great appropriate feedback from salesperson. Very courteous


Small town dealer-Big Savings!

5
John Gretlein on 01/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just a shout out to all of the folks at Dale Howard for making my trade in and buying so easy and painless! From Jean to Ryan to Mike all were professional and friendly to work with. Were looking to buy another vehicle sometime in 2016 and this dealership will get the first look....Thanks again everyone!!!! Regards, John from Marion


Best dealer ive dealt with

0
Raf on 12/21/2015

I had the pleasure of working with Jean and Ryan when purchasing my 2016 Sierra from out of state. The final price was as advertised and the were even willing to pick me up from the airport 2 hours away. As soon as i got to the dealership everything was ready to go, i was in and out within half an hour and on my way back to FL. I would definitely drive the 1800 mi again to deal with minimal hassle and honesty when making such a big purchase. --- My browser didnt allow me to check off 5 stars for everything. but thats would i would give them.


Excellent Experience

5
Larry on 10/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

i had an excellent experience dealing with Ryan, Terry and Mike - very professional, friendly and low key - no pressure and very good value - i was extremely satisfied with the entire process


Low Pressure Sales, High Quality Experience

5
Lindsey on 10/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After having a very good experience in the service department with some needed repairs on my old car, Dale Howard was the place I trusted when it was time to get something new to me. Ryan in sales asked helpful, low-pressure questions to help me zero in on what I was looking for. And the whole team made the experience very positive. As a woman and first-time buyer, I was grateful for the respect I was shown and the space I was given to ask questions and mull decisions along the way. I'd recommend these guys to anyone.


Great Service. Very customer oriented.

5
Rube on 09/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have had my truck serviced at Dale Howard for years. Gary Roll and his staff have always been professional and took care of my needs in a timely manner. The shop has been clean and the technicians are very knowledgeable .Great dealership.


Great Staff & Dealership

5
MB on 08/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am very pleased with my purchase and buying experience at Dale Howard; the salesman, sales manager, and business manager were all great to deal with. All were knowledgeable, helpful, and did not pressure or push the sale. I didn't have any surprises when I arrived because the truck I purchased was represented accurately in advertising,


2013 Jeep Purchase

5
GDahl on 08/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased used Jeep from Ryan at Dale Howard and went flawless. One of the quickest, easiest, no hassle car purchases I've had from a dealership ever. In fact, I was in and out of there in probably 20 to 25 minutes max. Would highly recommend.


Would not recommend

2
Ryan Hartman on 04/28/2015

Overall Facilities: 2.0

Too many issues to include. I would not recommened this place to anyone.


NO CONTACT FROM THIS DEALER

1
Don ESQ on 08/10/2014

Customer Service: 1.0

No contact in any form after 10 days. I am not sure I would do business with this dealer. If you want the business, you should make some kind of contact I would think.


Best dealer I have ever dealt with

4.8
Troy on 07/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Hands down the most down to earth, friendly and knowledgeable dealer I have ever dealt with. Buying process was easy, sales staff friendly and prices were better than larger dealers. Their parts department is exceptional and the service techs are fantastic! Highly recommended!!!!!!


Best consumer experience!

5
JB on 07/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My fiance and I were recently in the market for a mid-sized SUV. After test driving a variety of different models locally (we live in Omaha) we decided that we were partial to the Kia Sorento. Unable to find a vehicle that met our desired criteria for year, miles, features, etc we decided to expand our search to include Des Moines, Sioux Falls, Kansas City and so on. After a good amount of searching we still couldn't seem to find anything that felt 'right'- especially considering the fact that in order to see any models in these other cities would require quite the time commitment. Fast forward many hours of scouring the various used car sites and late one night we found a lead that made us feel like we hit the jackpot. I reached out to Dale Howard (typically a Ford/GM dealership) and received an attentive response from a a sales professional Michael Barberra. The Dale Howard dealership in Iowa Falls, Iowa just happened to have a lone Sorento on the lot. Mr. Barberra was the epitome of helpfulness, and was accommodating and highly knowledgeable - even with a product that he was not used to working with. He was very understanding of our situation (being 3.5 hours away from the dealership but being very interested in a car they had). I could go on using every positive adjective that I can think of - but the bottom line is that Mr. Barberra, as well as the entirety of the staff that we interacted with at Dale Howard were first class. I would recommend that anyone who is in the market for a new or used car to reach out to Dale Howard and Mr. Barberra. A++ experience.


THIS IS THE ONE TO TALK TO

5
Jeff on 03/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The guys at Dale Howard's were excellent to deal with. Very professional, courteous, and above average in negotiating the deal. Easy to talk to, explained the product upon delivery in detail. I did not feel rushed. Give them a call -- they will not disappoint. Love my new Avalanche. Thank you, gentlemen.


Blazer to Trail Blazer

5
D A White on 03/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

To make a long story short, the service & sales personell at Dean Howard turned my roadside disaster (blown engine in my 1996 Blazer) into a positive experience. Shortly after being towed in to their dealership, the service personell had diagnosed the problem with my vehicle and had offered me an estimate of repair cost, that being a sizeable fraction of the cost of a 2003 Trail Blazer upon the lot at the time. I opted to buy the 2003 automobile ... a distinct upgrade for me ... and was on my way within hours, title in hand. Being as it was, that I was on my way from my home near Chicago to Chadron, Nebraska ... a 900-mile trip ... to be delivered from a state of "stranded" to "onward" in so short a time was amazing to me. The Trail Blazer I am very happy with, a smooth and quiet ride it is!


Great buying experience!!!!

5
Neil on 06/02/2013

Buying Process: 5.0 Overall Facilities: 5.0

I was looking on cars.com for a certain F150. The Dale Howard dealership had what I was looking for so I sent an email inquiring about the truck and I got a call from a representative just minutes later. I went the dealership the next night to test drive it and I was sold right there. The salesperson was one of the best I have ever felt with and he was kind enough to stay late as I got there about the time they were suppose to close. It really helps if the salesman has the right attitude and creates a rapport with the customer. It made my buying experience one of the best I have ever had and I couldn't be happier with my purchase.


Great place to buy a vehicle, new or used!

5
Happy customer on 02/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased multiple vehicles from Dale Howard. I couldn't be happier with the sales and service staff. Very professional and very great people. The prices are some of the most competitive I have seen, and there staff are very willing to answer questions about the vehicles. They have gained a lifelong customer in me!


Shopping for used vehicle

2
Seeking SUV on 08/26/2012

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 4.0

My wife and I drove 4 hours to look at a particular vehicle and when we arrived we asked if there was any room for negotiation on the price. The salesman said " we may be able to throw in a tank of gas but that's about it". We tried to deal with them to no avail, then not a week later we saw they dropped the price $1000. Absolutely ridiculous! Do not recommend.


Great Experience!!!

5
Crazy Farm Boy on 04/19/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just recently purchased a used vehicle from Dale Howard via Cars.com. Absolutely one of the best buying experiences I have ever had when buying a vehicle. I literally purchased it over the internet and the telephone and was in the car the next day headed 3 hours away with a one way rental. I knew I was coming home in a different car and when we got there, they had it sitting out front looking like a brand new SUV. It may be crazy, but I didn't even get in it and drive it. I went inside, signed a couple of papers and my daughter and I were on our way back home. I will highly recommend Dale Howard and the staff to all of my friends.


What a great experince

5
Football Coach on 10/17/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Talk about no hassel, my vehicle was in for regular service. While it was up on the rack, a major issue was discovered. The cost fix it was not unreasonable, however I couldn't justify making the repair. The service staff and the sales staff worked with me to look at all the options and what might me best for me. No pressure from anyone just wanted to make sure that I had all the information needed to make a decison. Purchased a new car couldn't be any more happy than I am.


$31,500

Mileage: 45573

Color: Other

Transmission: Automatic

Body Style: Pickup

City: IOWA FALLS, IA

Engine Type: 8 Cylinder Engine

$93,300

Mileage: 0

Color: Black

Transmission: Automatic

Body Style: SUV

City: Iowa Falls, IA

Engine Type: 8 Cyl

$32,000

Mileage: 11336

Color: Other

Transmission: Automatic

Body Style: SUV

City: IOWA FALLS, IA

Engine Type: 1.5L I-4 gasoline direct injecti

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