Dahl Ford Lincoln

Thank you Shane!

The customer service provided by Shane was outstanding! I emailed him on a Tuesday, which is his day off and even though he wasnt working, he still responded to to my email immediately! He is very knowledgeable, funny and personable. He knows what he is doing!

Phenomenal service from Jessi Sveen!

On the day one I enter to the Dahl Ford Onalaska I was very impressed on how professional, high customer-attentive and efficient service Jessi could provide me. I went in with little knowledge about cars, but knowing my needs. She not only look through all the options patiently with me, but also educate about cars enhancing my chance of making the best suit-car decision for me. I bought 2014 Ford Focus which i have been getting continuously compliment from my friends about the look and functionality. Also,I received excellent personal finance advise from Joshu. Overall, Ford Dahl Onalaska has been a splendid experience to me.

Thank you Eric!

I was referred to Eric by a co-worker of mine and I can absolutely see why. Never have I ever had the pleasure of working with someone so educated or so easy to work with. He genuinely had my best interest in mind, which was an extremely pleasant change from previous car buying experiences. Hands down best sales experience I've ever had. The car was EXACTLY what I wanted, to a T. When I came to pick it up he was there with a smile, remembered me by name, and the car was spotless and on time. I will never buy a car somewhere else or from anyone else. Eric is absolutely the man to see.

Lincoln

Jessi in the Onalaska dealership has been great to work with! I haven't bought one, but am certainly interested. She has been very accommodating & easy to talk to.

I had a detail completed on my 2012 Ford Truck

My experience was excellent. The Lacrosse office gave me excellent service. The girl at the service desk was extremely helpful. I would go back. Thank you!

amazing customer service especially the auto service dept mg

Brian Dontje is the auto service dept mgr at Dahl Auotmotive La Crosse where I get my cars serviced. He is incredible. Very user friendly, focused on serving you, follow through is amazing. I can't fund the La Crosse Dahl Service department on this web site but wanted to make sure he received credit for his hard work.He does a great job in thoroughness and explanation of the servicing at Dalh Automotive Downtown La Crosse. Additionally Lee, the mechanic who services my car is phenomenal. He knows what he is doing and does it very well.

great customer service

I had great customer service even though I didnt buy! Jessi is very polite, professional and helpful. If they would have had more minivans I would definitely purchased from them and will think of them in the future. Again unbelievable customer service.

Excellent service!!

Thank you Jess for going above and beyond! You took the time to drive to Winona for us to test drive after our suburban was totaled .We did not have a car to come to you so you came to us. We love our Mitsubishi Montero!! Wonderful ! Thank you againGary and Natalie

Great Experience!

Worked with Jessi Sveen on the purchase of a 2012 Ford Focus. Jessi was GREAT to work with! A very easy and pleasant experience!! Because of the way she handled everything, I'm recommending her to a friend who is also looking for a different vehicle.

2013 Ford Edge Purchase experience

Shane Lawrence did a great job of providing friendly and effective service as my salesman in the purchase of a new 2013 Ford Edge. In spite of the original vehicle becoming unavailable, he was able to research and provide another alternative that was even more favorable. This level of commitment and service is the reason why I keep coming back to Dahl Ford Onalaska and Shane Lawrence as my exclusive dealership to purchase autos.

Awesome Service!

Jessi was so helpful with trading in my 2011 Ford Edge for a 2014 Ford Focus! She answered all my random questions about the car in person and over the phone, she always got back to me right away if I called or texted her a question. She is so nice and her and Josh made the whole process so easy for me. I always recommend my friends and family to Dahl Ford because your team in Onalaska is fantastic! I won't buy a car anywhere else!

Excellent Experience

We had started the process of looking for a Ford Edge or Escape in our hometown but didn't like the offer we were given by a local dealer for both our trade and the new vehicle price so we decided to wait and keep looking. We have a 2nd home in the Onalaska area and decided to go online and see what Dahl dealership may have available; that's when we connected with Jessi Sveen. She was very attentive to our quick request to come in a drive an Edge. She asked a lot of questions about what we were looking for and what the vehicle would be used for. We drove a couple and then sat down to discuss options. Jessi got Joshua Anderson involved with us to discuss the vehicle options and deal as well. They ended up finding us a Ford Edge with all the options we were looking for at a different dealer. They offered us a great price on the vehicle, a fair trade value for my car, and figured out all the available rebates. They were able to get the vehicle to their dealership within the week. Joshua helped to arrange for tinting the windows and getting some of the protective finishes on the vehicle prior to us picking it up. We were so pleased with the attention to details that they both showed. Jessi even took pictures and emailed those to us as soon as the vehicle showed up on their lot! When we came to pick up the vehicle they again showed excellent customer service and went over everything from the warranties, service, and how everything worked on the vehicle. This was one of the best car buying experience we have ever had and we would definitely recommend Dahl Dealership, Jessi Sveen and Joshua Anderson to anyone looking for their next vehicle.

review

Jessi was great to me and my wife Would buy from her again Jason in service has always been excellent to work with as well.

Travis and the whole staff at Dahl are always very...

Travis and the whole staff at Dahl are always very friendly and helpful. They know me by name when I walk in the door, makes you feel very small town, Kudos & keep up the great work!

Travis is a very helpful, considerate man. We appreciate...

Travis is a very helpful, considerate man. We appreciate service through Dahl. It is always quick and friendly. The waiting room is comfortable as well.

Every time I stop at Dahl Ford to have my vehicles...

Every time I stop at Dahl Ford to have my vehicles serviced they are always so nice and courteous. I have dealt mostly with Travis and he is an outstanding service advisor. He always remembers my name. They always go over what problems I could have with my vehicle and explain well. Dave is also very very good. Keep up the good work !

The service I've continuously received at Dahl Ford...

The service I've continuously received at Dahl Ford Onalaska has been second to none. There have been no hidden costs and the work was always completed exceptionally and efficiently. Moreover, the facilities and the staff are always top notch. The staff are not only knowledgable; but are friendly and welcoming to the customer.

I've come to this location for a few years for my oil...

I've come to this location for a few years for my oil changes and general services, like battery testing and tire rotations.In my experience, the staff has always been very friendly, and helpful in assessing my vehicle's problems!Some of the biggest selling points to me about servicing at this location are their flexible evening hours, the no appointment drive-ins, the comfortable lobby accommodations with complementary beverages while the servicing is performed, the customer loyalty benefits (free local roadside assistance, a free oil change after a few consecutive oil changes), and the consistent service quality.

I had brought the vehicle in to address a handling issue,...

I had brought the vehicle in to address a handling issue, which turned out to be a rear wheel alignment problem, which was repaired. However, a problem with the rear anti-sway bar was not brought to my attention until the vehicle was off the hoist and out of the shop, so needed to get back in the queue for repair.To compensate me for being inconvenienced, I was offered two free oil changes. I am satisfied with that this was fair compensation for my trouble. I will return for service in the future.

I have been coming here to Dahl since I moved to this...

I have been coming here to Dahl since I moved to this area which is around 4 years ago. I gave them a high rating because they are so helpful the minute you walk in. They have a very comfortable waiting area with snacks, drinks and the television available if you are interested. Also, there is a great children's area available as well. I appreciate how they always inform me about the condition of my car whether I need tires, or anything else that they see. Their service is quick but efficient. I will always use their service. As a matter of fact, I bring our other 3 cars there as well.

The people there have always been friendly, fast, and...

The people there have always been friendly, fast, and reliable. I seldom have had to wait any longer than the predicted amount of time and when I have waited, the waiting area is comfortable and is stocked nicely with food and beverages. The prices have been reasonable, especially for tires which I seldom purchase anywhere else. If I liked my car as much as I like the service staff, I would be a committed Ford buyer. Unfortunately, until they get a better transmission in their vehicles, I can't see myself buying another one. I like everything else about my 2010 Escape except the transmission. When I need to accelerate quickly onto an expressway or need to back into traffic from my drive way and quickly shift to drive to join traffic, I want the car to respond immediately, not after a second or two delay. Even if I go back to a Honda, I will continue to get it serviced at Dahl.

I was treated with respect, Great price , options that I...

I was treated with respect, Great price , options that I wanted , closed the Deal very timely, and provided bed-liner , undercoating,finish treatment , and bed-cover at a competitive price and at My time-frame , First Price-quote was better than any-other Dealers in the area , Thank You Tony.

Very nice and knowledgable, no pressure and hassle free...

Very nice and knowledgable, no pressure and hassle free transaction. Carfax at the very beginning of the deal which was nice to see. I was made very comfortable from beginning to end. I would definitely recommend to anyone .

I purchased a 2010 Ford Escape a week ago. My initial...

I purchased a 2010 Ford Escape a week ago. My initial contact was with Heather Wantoch. I asked for her advice on scheduling a test drive and speaking to a sales associate. Despite the fact that Heather was at another location, she contacted a sales associate and scheduled an appt. for me. She referred me to Shane Lawrence in sales. She followed up with me periodically via text messaging to ensure I was having a good experience, that my questions & concerns were being addressed, and that Shane was providing great service. She offered to come in-person if I wanted her to at any point. Shane Lawrence was my sales associate and he was phenomenal! I genuinely could not have received better service from anyone else! He is so friendly, honest, accommodating, and trust-worthy! Shane is the kind of sales associate that will go to the ends of the earth for his customers! I've been back to the dealership several times since purchasing my vehicle to finalize some details with the sale and I've worked with Shane every time. I worked with Josh Anderson for the finance portion of the sale. He performed at the same exceptional level as his co-workers. He was also incredibly friendly and customer-oriented. He took excellent care of me! I simply cannot say enough good things about Heather, Shane, and Josh. This was my first experience purchasing a vehicle through a dealership and I was very nervous. Especially with how big Dahl Automotive is in the La Crosse area. But after my experience, I can't imagine doing it any other way going forward. A million "thank you's" to this team!

Dennis and Josh were both great to work with. They worked...

Dennis and Josh were both great to work with. They worked hard to get us the best financing and explained to us the features of the vehicle and the financing. I would recommend the dealership and the people to anyone. We are very excited about our new purchase!

I felt welcome there and nate is a great person with good...

I felt welcome there and nate is a great person with good customer service skills. He has assisted us in the past and we went back because of that. Nate did good work and worked with us well with financing. He took time for us even after the dealership was closing so we could go for a test drive and still print out some paperwork for us to go off of. We enjoyed our experience this dealership and also with Nate. Thanks

Easy to deal with. Great communication. Initial contact...

Easy to deal with. Great communication. Initial contact through the internet. Quick response. Beautiful truck. Glad they had it, they are difficult to find around here.

If you want to find a dealer who goes the extra mile, my...

If you want to find a dealer who goes the extra mile, my suggestion is Dennis. I got home from work Monday night and my driver's window would not move. (It was halfway open). I called Dennis and he showed up at my house 45 minutes later with a loaner car for me and took mine back to the shop to be worked on the next day. It was done by the time I was leaving work and I was able to swap out the cars on my way home. I am very impressed by the service Dennis offered me.

Great Experience at this Dealership!! Very freindly and...

Great Experience at this Dealership!! Very freindly and helpful staff!! Would definitely recomend this dealership to anyone looking to buy a vehicle!! Will deal here again!!!

From the beginning introduction to when I drove the...

From the beginning introduction to when I drove the vehicle off the lot, Nate Tuma's expertise, friendliness, and positive attitude made my entire experience at Dahl Ford Lincoln very positive. The same can also be said of Josh Anderson when going through the paperwork and finalizing the deal.But most importantly, both Nate and Josh were more concerned with my interests and needs as opposed to trying to push options that may have netted a little more money for them on this current deal, but would have cost them a lot more in the long run. For this reason, I will be a promoter of Dahl Ford Lincoln and send friends and family in need of a new vehicle/service to this location for years to come.- Nate Martin

Dahl Ford has serviced my car since Day 1, and I have...

Dahl Ford has serviced my car since Day 1, and I have been very pleased overall with the experience. The visit always begins with my selected service advisor, Travis Rae. He is prompt, conscientious and friendly throughout the whole process. If something isn't fixed right the first time or a new problem develops during service, he is quick to resolve it. He does his utmost to handle my "emergency" needs to in order to minimize disruption and get me back on the road. It didn't take long for me to develop implicit trust in whatever he recommends needs to be done. The courtesy transportation service is excellent...fast and the drivers are a great bunch. While I have had minimal one-on-one with the technicians in the service dept. themselves, they seem to be conscientious in their work ands not returning the car to you in a dirty state.I cannot complain about any of the non-warranty/routine maintenance costs. They seem quite fair and customary.My experience at the Service Department here would be a STRONG factor in deciding where I buy my next vehicle when the time comes.

I did not have to make an appointment and was able to get...

I did not have to make an appointment and was able to get in for my oil change quickly. I would recommend this business to anyone looking for quick dependable service.

Everything was done within the time estimated, and at a...

Everything was done within the time estimated, and at a reasonable price. The waiting area is comfortable. Everyone I came in contact with was friendly and helpful. When I lived in another state I always dreaded trips to the auto service center near my home. I actually like going to Dahls.

All of the people who work there were very cordial, and...

All of the people who work there were very cordial, and everything was done in a timely matter. We have bought vehicles there before and have had no problems. Dahl Ford of Onalaska Wi is very dependable and trustworthy! Way to go Dennis Julius! You did great! I will be back!

We went to the dealership to look at cars because our...

We went to the dealership to look at cars because our primary family vehicle was experiencing a slow and painful death. We weren't really ready to buy, but we had done our research on the cars before so we were at least educated. Nate met us in the parking lot and showed us cars that met our criteria. We were pretty simple, we needed something reliable that had third row seating for our large family, and not a van. Nate helped us find a 2014 Ford Explorer that fit us perfectly! With heating all the way through, and a LOVELY blue color, we were in love! Nate worked hard to get us a price we were happy to jump on no questions asked! We even purchased (for an amazingly low price) a protection plan that protects the windshield, undercarriage (which is completely necessary for our lovely Wisconsin weather), dents, and most importantly, protects the interior for LIFE!! We have three children and a dog.... this is incredibly important to us. If the kids stain the seats, they clean it. If they can't clean it, they replace it. For ever. Life can't get much stress free with that type of guarantee! Oh! And it has a couple of warranties to protect us if something goes mechanically wrong. I'm so glad we went to Dahl, and we will be sure to go back for our future car needs. Thanks to all the employees and staff there who helped us with this purchase. :)

I felt welcomed in the service area by Jordan who made...

I felt welcomed in the service area by Jordan who made sure I knew where to wait. The waiting area was very comfortable and I appreciated the bottled water.

Great dealership to work with. Nate was an awesome...

Great dealership to work with.Nate was an awesome salesperson, made the entire car buying experience smooth & easy!!Very nice dealership, great selection of used cars.Highly recommend this dealership.

I was very pleased to be able to purchase the car I...

I was very pleased to be able to purchase the car I wanted (Ford Fusion Hybrid) for the right price, with a good trade in allowance. Working with Tony was very pleasant and I was amazed how easy it was to own the new car, due to their seamless connection to Altra Credit union, at Altra's best great financing rate. There was no sales pressure and Tony was very helpful giving the information I wanted about the car and about the aftermarket heated seats I can get without having to buy the whole Ford upgrade package which I did not want.This was the last Hybrid they had in current stock but I was not charged a premium because of that, the price was right based on my research.Great car, very pleasant experience! Thanks Tony

Was not pressured at all, Nates professionalism,...

Was not pressured at all, Nates professionalism, courtesy, and customer service is the reason we returned to purchase from him. Thanks so much for making the overall experience hassle free.

Dennis and Chad were very helpful in my search for a new...

Dennis and Chad were very helpful in my search for a new vehicle. They were knowledgeable and able to answer any questions or concerns I had, which gave me ease of mind. I also thought they were both very fair and reasonable to work with.

Shane was awesome to work with and spent the extra time...

Shane was awesome to work with and spent the extra time that we needed. Stayed late to finish up with us as well. Offered my daughter hot chocolate and made sure was having fun during the processGreat guy, great dealership! Always professional and friendly

Hey any one looking to buy a car etc. Please ask for...

Hey any one looking to buy a car etc. Please ask for Missy or Nicole the will be there for you and get what your looking for quailty cars and will work hard on the PRICE you can afford! Thanks Missy and Nicole LOL Jeff Smutny< Holmen WI>

Missy Pitel is outstanding. I've now bought a few...

Missy Pitel is outstanding. I've now bought a few vehicles from her and helped my daughter buy one from her as well. She goes to bat for me every time I need something and I'm not waiting forever to get results. She's on top of things and I can trust her. If I was starting a dealership today, she would be one of the first people I'd hire. I recommend her to everyone.

Shane was very helpful and knowledgeable during by...

Shane was very helpful and knowledgeable during by process of leasing my Ford F-150 Lariat. He had to be resourceful to find the right truck I requested. He did a great job.

This is the second time we had a great experience...

This is the second time we had a great experience bringing our car for service. We were greeted and our car was taken right in to be checked out. They told us an hour to have a new belt put on but it ended up to be 45 minutes at the most. We enjoyed our wait, hot chocolate and coffee. We checked out the car lot and was approached by a sales person and asked if we wanted help but we were just looking. That was a nice gesture. We were on our way and the car runs great. Thank you, we will do business with you again if there is a need.

Randy, was very helpful and very knowledgeable. To help...

Randy, was very helpful and very knowledgeable. To help us make the choice on which vehicle to purchase he brought two Ford pickups for us to test drive, one a regular V-8 and the other an Eco-boost. Randy was able to answer all Bob's questions. He gave us the best price of all the vehicles we looked at. The price was a little more than one but that was because of the Eco-Boost and accessories purchased. He helped get all the accessories on the vehicle before we picked it up. He even sent pictures of the vehicle when all the accessories had been installed to my cell so we could see the pickup; because we were not able to pick up immediately. We will definitely be back when we need to purchase another vehicle. The salesman was great and the dealership was great also.

We ended up not buying the minivan we looked at because...

We ended up not buying the minivan we looked at because the trunk did not quite fit our son's wheelchair, but our experience with MIssy (the salesperson) and the dealership was very, very good. They were up front, answered many questions (about the vehicle, financing, etc.) before we showed on the lot, and they all were friendly throughout the entire process. When we shop for another car, we would definitely return there.

Bought our 2011 Edge limited From Missy P. We told her...

Bought our 2011 Edge limited From Missy P. We told her from the get go what we wanted and more important the price we willing to pay.We drove over 2 hrs. to do this deal. We were very happy with the way we were treated. Courteous and Professional is how we would describe our experience with Missy and the Dahl Ford group. We love the vehicle and when we buy another vehicle, Dahl Ford will be our first stop. Thanks Pam & Jay D.

Missy was a great sales person and she knew what she was...

Missy was a great sales person and she knew what she was doing. She answered all of our questions and went above and beyond to get us everything we wanted. Everyone else that helped us was great to. We will be coming back in the future for our vehicles. Missy you are awesome and we want to work with you on our next purchase.