Cowboy Kia

LIARS AND DECEPTION!!!!!

ON 10 -22-16 I WENT COWBOY KIA AFTER TALKING TO THE MANAGER BRYAN ABOUT SOME ISSUES B/C I AM ALWAYS TOLD ONE THING ON PHONE AND THEN IN PERSON THEY ALWAYS SAY SOMETHING DIFFERENT SO HAD A GOOD TALK WITH HIM ONLY TO BE DECEIVED THE SECOND I WALKED IN.. THE SALES GUY I MADE AN APPT WITH THAT KNEW MY SITUATION CALLED IN SICK SO I HAD TO DEAL WITH CLARK WHO LIED TO ME THE WHOLE TIME AND CONTRADICTED EVERYTHING THE MANAGER TOLD ME ON THE PHONE AND DECEIVED ME THE WHOLE TIME I WAS THERE AND THEN HIS CROOKED LIAR FINANCE GUY WAS SO RUDE AND SO UNPROFESSIONAL AND THINKS HE IS G-DS GIFT TO MANKIND!!!!!COWBOY KIA IS SO CROOKED AND DECEPTIVE DO NOT GO THERE!!!!!

Poor experience

Servi ce Department was disorganized and providex erroneous information on status of relairs. I got the car new at this location and have seen declining service in general as this dealership has become more sucessful. The facility is crowded and comunication is hectic and incorrect.. The most aggrivating trait is is Cowboy KIA personel trying to baffle customets with frivalous fast talk.

Excellent Buying Experience

Id rather have a tooth extraction while giving birth than deal with buying a car. However, our experience at Cowboy Kia was stupendous!! This was my fifth or sixth ..to be honest I cant even remember at this point Ive bought a lot of Kias but this was my first time at Cowboy Kia. And we will be back! We did most of the process over the phone and email so that when we got there, we were good to go! Everyone was super nice to us! David was HILARIOUS and now my favorite finance guy ever! Thank you all for making our experience a fun one. And I love my new Sportage! We HIGHLY recommend Cowboy Kia for your next car purchase!

Great service

Staff is great and they work their hardest to help you meet your needs.

New Owner

Outstanding, From the time I arrive till I drove off in my new car I felt I was making and had made a well informed purchaes.

My sales man saved the deal.

Ok so I needed a new car and new it would be tough. Cowboy Kia does have plenty of cars to choose from and that's a plus. Now my sales man I had was a great guy very personable. Four months prior how ever. Was a different story my wife was buying her car I had a sales man lie to me and say he was the finance manager and another one ignored my wife and only tried to speak to me. Over all they have a lot of vehicles. The dealership is old and dated, and very cramped inside. I would possibly go back there if I had the same salesman I used this time.

Never Been so Insulted in my Life

I found a great Sedona on their website, but since I was driving from San Antonio, I wanted to make sure that I could get the price to something more manageable. I called and talked to Jolene, who told me that the price I was looking for on that van shouldn't be a problem. I gathered all of my paperwork and started the 3.5 hour drive out to Conroe. At the outset of my trip, I called Jolene to confirm that we were all set. She told me that she would be waiting for me at a certain time, and if she wasn't there, to ask for another particular salesperson. I arrived at the dealership early for my appointment, and was met at my car by a salesman. I told him I had an appointment with Jolene, and this salesman asked me to follow him into the store, where he sat me down at his desk and began to ask me questions as if I had never interacted with the dealership and he was going to try to sell me a car. I told him I had already gone over everything with Jolene. Much to my surprise, he said that Jolene was in a meeting. So I asked for the other salesperson, and was told that he was not working today, at which point this guy went right back to trying to sell me a car, completely oblivious (and uncaring) that I already had it all worked out. At this point I was pretty frustrated, for the obvious reasons, but also because this guy had yet to give me his name, or even try for small talk. Once I asked his name, he told me it was Jonathan, and shook my hand. Immediately after he drew his hand away, however, he went right for his drawer where he took out a squeeze bottle of anti-bacterial lotion, and proceeded to wipe off any possibility of any germ that I might have passed on (even though I was not sick).The entire interaction was insulting and infuriating, but I'll give a couple more highlights. On their website, they promised to beat any offer that Carmax gave me for my car by $1000. However, when the first number came back for the Sedona, the actually were only offering me half as much for my trade-in as what Carmax offered. Also, once the GM came out all I heard was how much of a hit he was taking on this sale, and how he was going to jump on the sword for me and give me a great deal, blah, blah, blah. Needless to say, the number that was such a great deal wasn't anywhere close to what I had originally been told by Jolene shouldn't be a problem. It should be noted here as well that I called the dealership from inside the dealership a number of times and asked for Jolene, who was always mysteriously busy in a meeting, or had just stepped out, or whatever. Finally, the $300 Visa gift card that was supposedly given for any new car purchase was only for writing positive reviews on websites, which many of those websites specifically prohibit.These people are everything that's wrong with car sales today, and why places like Carmax are thriving. If you are itching to play the car sales game, and are ok with not believing anything that you're told, then, by all means, go to Cowboy Kia. If, however, you prefer to be treated as a human being as opposed to a conquest, take your business elsewhere.

awesome, smooth, great product our 4th one

kia, souls are super cars this is our 4th kia soul good milage comfy seats sharpe lookin every body was friendly popcorn was good cowboy thanks COWBOY KIA

John Hewitt went the extra miles to make it possible for me

I went into Cowboy Kia to get a used Kia soul,I had $6,000 cash they were so Awesome I drove out with Brand New Black Kia Soul

My Tinkerbelle Green Kia Soul

My sales lady Karina was excellent in getting me in and out. I knew what I wanted and she took me right to it. I was worried I was going to have to alot hours to car buying process however, I was more than pleasantly surprised when it went so promptly and smoothly. 5 stars for Karina and a special mention to Finance Manager (special ops military). I already recommended dealer to a friend. I live in Cypress but went down 99 and drive was a breeze. My final purchase price was extremely competitive for market. Impressive all the way around. Thank You Karina !!!!!

Cowboy KIA Crooks

This dealership is the most deceptive dealership I have ever dealt with from the management down to the sales staff. I bought a car on April 2nd 2016 when KIA was running a promotion to receive a $300 gift card for purchasing a car. I was told today, 3 months later I would not be receiving this card because the promotion ended before I purchased the car even though the promotion was still being advertised at the dealership and on the internet. I was told by management today (07/01/16), after 3 months of calling and asking about the gift card that the promotion had ended either on March 28th or 29th but for some reason when I went in on April 2nd the promotion was still being offered to me and wasnt given an explanation why. The night of April 2nd I had direct conversations with management and my sales associate Trinidad about how the $300 gift card was an extra incentive I would be receiving in order to further reduce the purchase price of the car. I think the shadiest part about the whole transaction came from the sales associate Trinidad. I was told directly from him in order to receive the give card I needed rate him as excellent on KIAs short survey they send out. Any response other than excellent and I wouldnt be receiving the gift card. I also have the text messages to prove this. Also, I was told by Trinidad I would need to go on Yelp and Dealerrater and give him and the dealership an excellent rating as part of the things I needed to do in order to receive the gift card. I knew right off this was total garbage but wanted to comply in order not to hinder the receipt of the gift card. At this point I could care less about the gift card but want to alert any future and past consumers to the deceptive practices of this dealership. I will surely be sending out mass emails to the multiple Texas/Houston veteran organizations Im a part of to include: Wounded Warrior Project, Lone Star Veterans Association, Texas Disabled Veterans Association, and the Veterans Affairs Office of Houston to make sure they know NOT to do business with these crooks.

very helpful and fast

went in there as a first time buyer and overall enjoyed the experience. i was put in a kia forte LX and absolutely love my car. They were very helpful in finding the car that best fit me.

AWESOME DEALERSHIP

I went down here to look at a few Kia's and was immediately greeted by Steve. He was attentive and polite and was not pushy in any way. I was specific about what I wanted to look at and what for in a vehicle and was quick to meet my needs. I walked away that day with a brand new Kia Soul, fully confident in my purchase at a fantastic price. I spent over a week at other dealers and time and time again was met with the same old schtick. Not this time! Steve is awesome and this dealership is awesome. Do yourself a favor and check them out. You won't be disappointed. ~Danny

Bait and Switch!!

Wanted to buy our second Kia Soul. Found the right car on the internet, so called to confirm price and incentives. Internet saleswoman confirmed the price, but wasn't sure about the Kia incentives, so asked her to give me a call once confirmed. I wanted to be sure before driving to the dealership. She called the next morning to confirm the price and incentives offered, which sounded great, so I headed in. Get to the dealership and sit with the salesman expecting me, only to learn the price of the car was $1,000 more than the price on the net, and two of the three incentives didn't apply.Asked to speak to a manager, explained what happened. He then went on line to look at the same ad and said, "Oh, they should have changed that." They never once apologized for wasting my time or for the fact their internet salesperson needed to be back in the training room. This just confirmed the fact they're a bait and switch operation -- lure you in with deceptive advertising and sales tactics. Beware!

Best Service I've Ever Had

I went down here to look at a few Kia's and was immediately greeted by Steve. He was attentive and polite and was not pushy in any way. I was specific about what I wanted to look at and what for in a vehicle and was quick to meet my needs. I walked away that day with a brand new Kia Soul, fully confident in my purchase at a fantastic price. I spent over a week at other dealers and time and time again was met with the same old schtick. Not this time! Steve is awesome and this dealership is awesome. Do yourself a favor and check them out. You won't be disappointed. ~Danny

Cowboy KIA

I was impressed with my total car buying experience! I found the car of my dreams and was on the road enjoying my new car. They have a great team and really go out of their way to help find what "YOU" want.

Sorpriz

Thanks Trinidad for helping us get a bran new car and to all the staff thank u we came for a used car and came out with a new car.

2016 Kia forte

Great customer service. Very easy process and staff was very helpful and friendly. Would recommend this dealer.

2016 Kia forte

I had a great experience at cowboy Kia in Conroe. They made the process of getting me into a new car easy and effortless. They were all very friendly and even gave my son snacks and talked to him while we signed paperwork. I would recommend going to this location

Great!

It was my first time buying a new car and they were so helpful and I walked out so happy and got what I wanted! Israel was awesome and helped me leave in the car I wanted and was well informed!

awesome service!

If your looking for a car, look no further! Great salespeople...great dealership....great service.

Awesome First Car Buying Experience

It was my FIRST BIG GIRL PURCHASE!!! Verionica was awesome!!! I had submitted a online approval credit app. Within 30minutes I had received a response from Veronica. I went in the dealer following Saturday and they had the car I was interested in. I couldn't be more happier with the experience or my sales person. Although I wasn't done with paperwork that day I was still able to drive off with my car. Verionica is the best!!!

Israel Del Cid and Alex Rivera are great !!

They were very helpful and understanding it was a very great first time experience. These guys are true professionals and you can tell they take pride in their work.

Great dealership!

I couldn't be happier with my experience at this dealership buying a car. Everyone was helpful and knowledgeable. I got the car I wanted and the financing fit my budget. Overall it was a pleasant car-buying experience.

Internet Sales

After checking Cowboy Kia's Souls price on line and talking to them on the phone, I went over to try to buy a car. They would not honor the internet price. They said that we did not qualify for all of the rebates - of course, no one would be able to quality for all of the rebates and they did not indicate the internet pricing was contingent on all the rebates. The price they were offering was thousands of dollars higher than their internet pricing. I bought a Soul that had all of the features of Cowboy Kia's offering from another dealer for a drive out price of the base price of Cowboy Kia's offering (saved thousands).

Refused to honor deal that is on website and posted onsite

We encountered the typical games every dealership will play to get you in. The "Starts At" price online is never the price you will get unless you are an Uber-driver military man who finished college in the last year. We were expecting that, so that wasn't a big deal. But it was the other games they played that bothered us. The salesmen told us first thing after we showed up that there was a special that weekend, a $300 Visa gift card with any vehicle purchase. On the website and on signs all over the dealership it stated Cowboy Kia would pay $1000 more for our trade-in than another party. We brought in an appraisal for CarMax then were offered $1000 less than that for our trade-in. We inquired after the promise and were told they were under new management and didn't honor that guarantee anymore... the guarantee that was on their website... and still on multiple large signs all over the outside of their dealership. Note that at the time or writing this review several weeks later, this guarantee or $1000 more is still scrolling prominently across the top of their website. After acting like they couldn't possibly give us that price for our trade-in, they realized they could as we were headed out the door. The finance guy was nice. I would recommend him to a friend, so perhaps you could call that a silver lining, but the overall experience was just so bad that I can't give a higher rating. After all was said and done, we waited around for over an hour, maybe closer to two, for our car to be delivered. Finally, as we were heading out to our car, we asked our salesman about the $300 Visa gift card. He said they were under new management and no longer offered that promotion. They sure go through new management quickly.

Awesome Place!!!

This was the best place!!! Mike Maynard and Veronica were amazing!!!! They explained everything and I left with no questions and they made my experience perfect!! Would recommend this place to everyone!!!

Awesome Experience!!!

This place is amazing!!! Mike Maynard and Veronica were so helpful and explained everything so I had no questions before I left. Couldn't ask for a better service when buying a car. Would recommend this place to anyone!!!

great dealership

Excellent car buying experience Would defiantly recommend this dealership to anyone that wants a pressure free experience. The entire process was easy and fast. defiantly will be purchasing from cowboy kia again in the future.

First Little SUV.....

Love this Suv........ Thank You Cowboy Kia......went in to buy a new Kia Soul..... It took a while to get everything done.... been i am happy with my purchase...... Thank you Steven Esarry..........

great service,bad followup

when i bought my car i was promised a 300$,visa card as agift.it has now been two months and several calls,emails from me and nothing has happend.iam confused that they fail to follow through on their promise. it is unfortunate that i have to do this.

trying to cheat

Biggest Liars I have ever seen did not honor there advertised price on their website and it says bring site bring CarMax written trade-in offer they will beat by $1000 there manger Justin and there rep Tommy was trying to cheat me saying your CarMax offer is 22000 they will give me 20000 and will get tax break which matches CarMaxs offer still didnt, me and my wife waited 5 1/2 hours then they told us we don't want to trade-in my car and raised the price on new car I was trying to buy saying since its a newer model we cannot offer you discount but there website shows same price for 2016 and 2017 then I picked out 7 different cars they said they are all sold I walked though there lot they found few of them more lies BE AWARE I called twice before driving 2 1/2 hours both times they told me few cars I was interested in are in stock every time I ask for manager he come back saying manager is busy I said I can wait for him then he went to his office came back and told me he is gone for the day I told him I am not leaving without seeing him then he shows up I ask him what is all this about he told me I dont want to discuss anything and they have a right to refuse anyone's business I guess they have too much money by ripping off people be very careful....

Great

Had a fast and easy car buying experience with Cowboy Kia. It was a no pressure atmosphere. The entire staff was very professional and friendly as well. I would defiantly be purchasing from this dealership in the future.

Veronica was great!!

Veronica at Cowboy Kia made my car buying experience great! Was very attentive and answered all my questions before I came to the dealership to test drive, once there was just as attentive. Great experience!

Good experience!

Just bought a 2016 Kia Forte and we love it! Steve and everyone at Cowboy Kia were so helpful and friendly throughout the entire process. We would definitely recommend Cowboy Kia in Conroe!

Great Customer Care!

This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty and seriously drove us around the lot to look at different vehicles. I seriously recommend you purchase your vehicle from Cowboy Kia Conroe!

New Kia Soul purchase!

This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty and seriously drove us around the lot to look at different vehicles. I seriously recommend you purchase your vehicle from Cowboy Kia Conroe!

car sale review

Excellent service. This is the first dealership that was willing to work with me to get a car. Love my Kia Rio. It rides good and gets excellent gas mileage. I would recommend this model to any one.

new car purchase

chris was a very efficient in answering questions and finalizing the purchase of the kia sorenta..

He did great, I LOVE my new kai

you feel very welcomed at Cowboy Kia. This was my first time buying a brand new car, and this a place I would go back to for sure if I ever wanted another kia. He explained everything super well and really helped me find what I needed. I would tell people who wanted a kia to go here and to go to steven.

New vehicle purchase

Made my new vehicle purchase very welcoming and left very satisfied with a very friendly smile.

Terrible Service... Lies about repair locations!

The tint on my new car (purchased February 29th, 2016 from Cowboy Kia Conroe)Our sales person was Trinidad Rodriquez and he told us that the people that did the tint on our car was no longer the person doing the tint because they were doing a poor job. He told us that he spoke with his manager and said they would contact someone in our area to fix it. We went back and forth and trying to get someone to call us back. So I called and spoke with Scott Sanders and told him what was going on with the tint and he too told me that they would find someone in our area to fix the issue. He told me he would call me back with who they found. I waited and waited then I called back again and spoke with John Hewitt and again told him what was going on with my tint and he again told me that they would find someone in my area to fix the issue. He told me he would call me back with the information and I said are you sure you will call me back because I have been told that by so many people at this dealership. He said "I said I would call you back and I will". Well that was over 2 (First week of May) weeks again and I have yet to have anyone call me back. This email was sent to Bryan Bittick on May 17th, 2016 at 2:01PM and I have yet to have a call back from anyone regarding the tint and finding someone in my area (we live almost 3 hours away from the dealership)to replace the bubbled tint. After being told by ALL these people they would find someone in my area (Beaumont) I feel that is what they should do. I even went as far as to find different places in my area and the price they would charge to fix it, sent the information to Bryan Bittick but nothing We are paying a lot of money for our brand new car and we want it fixed in our area like we were told would happen. I thought by going to Cowboy Kia in Conroe was a smart move but I was clearly wrong. They will tell you one thing to get your business but go back on what they said. If I could do it all over again I would not buy anything from this dealership nor would I refer anyone to shop at this location!I would like to say that it only took from Feb 29th until May 9th to get a signed copy of our contract. When we bought the car we were told they would send us a signed copy with our extra key and the plates for the car. However, this was not the case because it took several of months and tons of emails and phone calls to receive our contract (May 16, 2016). Also, when we bought our car we were told we could receive a $300.00 Visa gift card. This also took several months to come because they make you fill out a GOOD review on dealerrate.com. If you dont do this then you will not get your money.

New vehicle purchase.

Sales associate was very helpful and made our new vehicle experience exciting. I will make another purchase in the future from Cowboy Kia. I love my new vehicle still keeping in mind where I got my 1st pair of four wheels.

Cowboy Kia, Conroe, TX

I purchased a kia Sedona from Cowboy Kia in Conroe, TX, I have purchased several vehicles, the process was probably one of the easiest I have ever experienced. The sales person Tommy was great from start to finish. Tommy made my experience worth while and I am so happy with the brand new 2016 Kia Sedona that I purchased. All the sales representatives were very friendly and everyone was so willing to help and assist in any way they could. I would recommend Cowboy Kia in Conroe, TX to anyone who is looking to purchase a new vehicle.

Excellent job

I had an excellent experience at Cowboy Kia. A first time car buyer, William was awesome. He helped me get a new Soul. Yes I would recommend them.

Good price, love my new Kia Soul!

I've always driven used cars my entire life but ended up driving off of their lot in a brand new Soul that I absolutely love! The price was right and the guys in financing managed to get me into a note that was quite affordable and was actually only slightly above the last note that I had for my (much) older vehicle. The sales guy took me right to the car that I came to see and never tried to sell me on any of the more expensive vehicles, like so many of the other dealers that I went to did. Everyone that I dealt with there was extremely helpful and friendly, I would absolutely recommend this place.

Unethical dealship

Waste of time. Very dis-organised and poor service. I called about a car I wanted, gave the vin number and explained to them that I would be driving from Dallas to Houston to get the car. I gave them the exact time of my arrival and he assured (Salesman) me that the car would be there. I get there exactly at that time we agreed upon and GUESS what?!? no bloody car, apparently it had been sold?!? They had the nerve to bring out a totally different car that I did not want and act like that was the one I wanted. These guys are a JOKE. I would caution you not to do business with them, you just a number to them.

Cowboy Kia - Excellent Buying Experoence

I purchased a Kia Soul after losing my car to the floods. Cowboy Kia including Scott, Jim, and James were very friendly and over the top helpful. They were very helpful, patient and very thorough. From the test drive to the actual finance details they have earned a customer for life and I would recommend them to all my friends. The crew at Cowboy Kia went above and beyond all my expectations; they even changed a flat on my daughters truck in the pouring rain without any hesitation. Thank you Cowboy Kia for making this a wonderful car buying experience

Excellent Buying Experience

I purchased a Kia Soul after losing my car to the floods. Cowboy Kia including Scott, Jim, and James were very friendly and over the top helpful. They were very helpful, patient and very thorough. From the test drive to the actual finance details they have earned a customer for life and I would recommend them to all my friends. The crew at Cowboy Kia went above and beyond all my expectations; they even changed a flat on my daughters truck in the pouring rain without any hesitation. Thank you Cowboy Kia for making this a wonderful car buying experience

Extremely helpful!

My husband and I were looking for a car for our son after an unfortunate accident. Alex Rivera and Israel Del Cid were amazing. They even drove my son's wrecked car to cowboy kia and let us trade it in! I could not believe how helpful they were in meeting our needs. They actually took the time to get to know us and really cater our purchasing experience to our son's current circumstances. Thank you Cowboy Kia!

An excellent car buying experience!

We just purchased a new Kia Soul from Cowboy Kia, and the folks over there have earned customers for life! From the test drive to the finance details and everything in between, Jonathan Recendez and the crew at Cowboy Kia went above and beyond. We will definitely return and won't hesitate to send friends and family!

Great car buying experience!

We just purchased a Kia Soul from Cowboy Kia, and the folks over there have earned customers for life! From the test drive to the finance details and everything in between, the crew at Cowboy Kia went above and beyond. We will definitely return and won't hesitate to send friends and family!

Great place for a car

Definately recommend Cowboy Kia. Israel and Trinidad are a great team. They didnt stop working until they knew that we were 100% satisfied. We LOVE our new Kia Soul!

2016 Kia soul

Our family had a great experience at Cowboy Kia! Steve Hewitt was an awesome salesman, and helped us find the absolute most perfect car for fitting into our every day needs! We purchased our new Kia on 3/16/16 and We find more reasons to love it every day!

Misleading?

Got a postcard to register for a free car. Came to the web site and registered. Here's the text: "Free Car Giveaway starts April 1 2016- August 31,2016, All persons must register online and information given must be correct for contact purposes.Cowboy Kia can contact persons prior to the end of the giveaway date. All persons are allowed only one registration per household. Persons can register either online or in store. The drawing will be held in store at 3pm on August 31,2016. The winner will be called and must drive to the dealership the day of the drawing to complete paperwork. Tax Title and License are due upon completion of paperwork. Must have a valid Drivers License to complete paperwork. Good Luck everyone!" Got a call today, saying I needed to drive to Conroe to "complete your registration". Nowhere in the text does it say one has to drive to the dealership to "complete your registration", otherwise what would be the point of registering online in the first place. When I refused, saying I lived very far from Conroe, she said "OK, well, let me know if you change your mind," and hung up. Not impressed.

Cowboy KIA Is the Best Car lot ever.

IF YOU ARE LOOKING FOR A BRAND NEW CAR COWBOY KIA IS THE BEST PLACE. JIM HOLSEN AND VERONICA HEWITT IS THE GRETEST SELLS PEOPLE TO GO TO. THEY WILL GET U THE BEST DEAL THERE IS. PLUS THEY WILL GO ABOVE AND BEYOND TO GET U APPROVED. THANK YOU JIM AND VERONICA HEWITT. FOR ALL THAT U DID TO HELP ME GET MY FIRST BRAND NEW CAR. YOU ARE THE GREATES EVER.

Horrible customer service!!!

Horrible customer. I called to ask about a buy their vehicle promotion where they guaranteed that they would offer 1000 more than any other offer or they would give you $500 cash. I spoke to Irma and richard prior to driving 30 minutes to make sure that was a valid offer and both guaranteed me that was valid and that they were gonna do that. When I arrived Richard they said that the promotion was no longer valid and that it had just been announced earlier today because of management changes. He had to get a manager to tell me the same. I would give this place 0 stars if possible. Horrible!

treated very good

Everyone was very friendly even those who weren't helping me.I felt comfortable.I did make some decisions I wish I would of made different they understand and are working with me.I would recommend Cowboy Kia to anyone looking to buy a car.

Easy Car Buying experience

I shopped several dealerships for a new car for my daughter. Finally made it to Cowboy Kia. EASY!

Great Experience - Happy Dance Time

Lightening does strike twice in one place! I just purchased a new vehicle from Cowboy Kia (again) and I whole heartedly recommend making the trip to Conroe. Our salesman Charles Henderson really went the extra mile to make it happen! Everyone at Cowboy Kia is "Good People" and Charles made the car buying experience "quick and painless". Just what you need in a car salesman and dealership!...And their service department is great also.

Great Experience - Never Disappoints

Repeat customers mean your doing something right! That's exactly what I am. I've purchased 2 vehicles from the Cowboy Kia dealership and have had a great experience both times. I just got home last night with my latest purchase and I want to recommend that anyone wishing to purchase a dependable vehicle please see Charles Henderson. Working with him was great! He makes what can sometimes be a stressful situation a much more enjoyable experience. Charles really is "The Car Guy".

Worst car buying experience ever!

First of all, the advertisement you get in the mail and prices you see online are ONLY if you qualify for them. They list every possible discount you could get if...your a college graduate, military, uber driver, etc. it's a joke. They will give you the ones you qualify for then once you get close to the price you want to be at or LITERALLY -JUST BEFORE YOU SIGN their little spiel "you'll take it for this price, sign right here", (I did this at least 4-5 times) they come back and say "oh, you don't qualify for this discount either". We went home (4 hours later) talked about it and went back the next morning and told them we would take it for the last price that they came out with the night before, but oh no, they tacked on another $150.00 (I know $150.00 isn't anything, but it's the principle of it). We agreed to $150.00 more, signed and went on to finance. Another 2 hours and they were not even busy at that time as we showed up as soon as they opened. An absolute disorganized madhouse! They tell you one thing and do not stand by their word at all. Oh, and by the way...the gift card with purchase of a new vehicle-MAKE SURE you print out your reviews because if you don't it's another excuse to cost you more time and effort. Nowhere on the paper they give you that tells you which websites to go to does it tell you to print it off. (I was told by Mike, the Finance Manager it was-NOT TRUE!). The FREE oil change (as I was told I would get from my salesman and then by finance it comes with every new purchase and again just 3 days ago by the finance manager) wasn't free. Also, I was promised a detail and a tank of gas. (When I bought my BRAND NEW vehicle the tank was 1/2 full, I called they said we will fill it for you when you come get your tags.) NEVER got any of it. I have called and left messages for the Sales Manager I have not received any return call. I spoke with the Finance Manager, Mike, who says he will take care of it for me. He wants me to let them come pick my car up and fill it up a detail it. I'm sorry, I'm not comfortable handing the keys to MY brand new car that I just bought over to you all. I should have been taken care of appropriately the first time. All I can say is make sure you get EVERYTHING in writing. Also, on another post I read they didn't get their sales contract the night they signed. They didn't give us ours either. I find this very odd as I have never left a dealership without it. This was my 6th car to buy. When we did get it, I noticed the interests rate was not what we were told we were getting. I would not send my worst enemy to this dealership. It took 7 hours total to purchase my car. I love my car, but it was the WORST CAR BUYING EXPERIENCE EVER!

Got The Car We Wanted

My wife & I arrived at Cowboy Kia knowing exactly which Kia Soul we wanted. They brought the car out for us to test drive. We got a price we were happy with & are now happy owners of a new 2016 Kia Soul +.

Cowboy Kia treated us like family!

I just wanted to take the opportunity to share some positive feedback on this wonderful car dealership. My husband and I were in the market for a new vehicle after a devastating hail storm took out our Chevy Cavalier. We did our research and decided on the 2016 Kia Soul. We actually live in the Dallas Fort Worth Metroplex, but after doing some internet pricing, we discovered that no Kia Dealership in our area could compete with Cowboy Kia's prices! As a result, we made the 2 1/2 hour drive down to Conroe, and are so happy that we did! Our salesperson was Joe Holeman, and his sales manager was Joel. From the minute we walked in the door on a rainy Saturday night, these guys made us feel right at home. We were immediately able to test drive the beautiful silver Kia Soul that we now call our own. Joe and Joel were fantastic to work with because they listened to exactly what we told them we could afford, and did everything they could to find us an amazing interest rate, without any high pressure sales at all. My husband and I were able to talk everything out, and within 3 hours of walking in the door, we were walking out as new Kia Soul owners. The finance team was also the best we have ever worked with. The finance director explained everything in clear detail and made sure we got the loan we needed to fit our budget. I think the best thing about this dealership is the way that they treat their customers. They were genuinely friendly, caring, and helpful. Easiest car buy experience we have ever had. We plan on purchasing our future vehicles from Cowboy Kia, and would recommend them to all of our friends and family! In addition, the Kia Soul is such a wonderful car that drives like a dream, and is priced for any family on a budget. Check out Cowboy Kia! You will be glad you did :).

Great Experience

I went to Cowboy Kia in desperate need of a vehicle. I filled out the application online and met with Veronica. She was a fantastic sales person. She took her time and helped me get a car. I never imagined that I would get a new vehicle. I was very impressed with Cowboy Kia. I recommend you go ther if you need a reliable car. ASK FOR VERONICA!!!!!!!!!!!!!!!!!!!!!!!

cowboy kia

Tho was my very first car buying experience and it was a very pleasant one. My salesman Jim Holsen was very nice and answered all questions. Finance team was awesome as well and never gave me the run around and gave me the best deal possible. I will return in the future. Thank you cowboy Kia

excellent customer service

I had a very good experience with this company. Finance manager was understanding and got me a great payment and interest rate. Salesman was awesome.

Great Customer Service

The customer service I received was beyond excellent. These guys were so understanding of my budget and what I wanted and could afford. The customer service I received was superior to any other customer service I've gotten from other dealerships. I would HIGHLY recommend Cowboy Kia in Conroe to anyone!

My car at my price.

I knew exactly what I wanted and what I could afford and cowboy Kia was very willing to accommodate. They were understanding about everything and very considerate of my time. They weren't just trying to throw me the next sale pitch, they were concerned about what I wanted and how to make that happen. I would defiantly recommend buying your Kia here.

Great time

the sales people are nice and fast.... Got what I wanted at the Right price.

REVIEW COWBOY KIA

THIS IS A DEALER SITUATED IN CONROE TEXAS, THEY HAVE AN EXCELLENT SERVICE, AND THEIR PEOPLE ARE VERY FIENDLY, THIS IS A HIGHLY RECOMMENDED DEALEAR.THEIR STOCK IS VERY IMPRESIVE. GREAT DEALER OVER ALL.

great dealer

This is a great dealer with very friendly sales people and very large inventory,Highly recomended Great expirience.I will buy from these guys again. .

My dream car at MY price

I knew exactly what I wanted but I also knew exactly what my budget could handle. Tommy, one of the managers, was so pleasent to work with! They were so considerate of my time and my budget. I know they did everything possible to give me the very best deal they could and it worked out great. I got a Kia Soul with zero hassle. They never danced around my questions; they answered everything point blank. If I were to buy another Kia then I would most definitely go to the Cowboy Kia in Conroe. They were incredibly accommodating. They were not worried about throwing you the next sales pitch. They really are there to make you happy with getting something you can afford with as little of a hassle as possible.

best customer service by far!

Didn't know that car buying was so easy with such a helpful staff. Went over everything with me to where I literally had no questions. By far the best experience.

Great Experience

I had a great day i got a new car and the best part was there was no pressure. My sales person Veronica was a great help with everything i would reccomend this dealer to all my friends.

great customer service and buying experience

The reason I gave the rating I did was, the customer service and buying experience was honestly the best I've ever had when buying a vehicle. The staff were super friendly and made sure I got the best deal! Will definitely recommend this dealership.

Poor customer service

My husband went to cowboy Kia last night after receiving a letter that my car's trade in was $11000 and going online and getting pre approved, and making an appointment with a sales person. When he arrived they had no record of him, and my car was worth less than half that amount. Then they put him with a sales kid, who didn't talk much or ask many questions, and then didn't listen to anything my husband said. He said he will never go back, and as a matter of fact will probably be going to a dealership in Huntsville where he was offered way more trade in for my car.

Great Experience

I had a great experience, there was no pressure. And Veronic was a great help she took great care of me, i would recommend her toanyone that is going to buy a new car.

BEWARE!

Very dishonest, false advertisements and ask them what the $2995 John Wayne charge is? No one knows or will tell. Don't waste your time here.

Love my Salesman

I am very pleased how everything went. They were so helpful and answered all my questions. They were both awesome. Thank you so much Cowboy Kia !

Our purchase experience

We purchased two cars recently from Cowboy Kia. Our sales rep, Tee Momin, was very good, friendly. He quickly put us at ease, listened to our needs. and worked with us to find our vehicles. Our only complaint is how long the process took and this was not Tee's fault. It was a promotion Sat. and the dealership was very busy. This extended the offer negotiation time and the time before we could meet with the finance manager. They have plans to build a new, state of the art dealership at the present location. That should help. Overall, I recommend Cowboy Kia. BTW, we LOVE our Kia Soul! Also, the finance manager made additional efforts to save us money through the financing. That was very much appreciated.

Very pleased customer

Charles Henderson was a very great salesman, he helped me get a brand new 2016 Kia white forte and Iam very pleased with my new car, he showed and taught me everything I needed to know about my new car. I am going to send my family and friends to him to buy there next new car. Thanks Charles for all ur wonderful help and God bless him

I purchased a Kia Sportage

This was our second Kia to purchase at this dealership. Our experience was dealing with an awesome gentleman. He helped us make the right purchase for our needs. He was very thorough and very polite which made our visit to this dealership a good experience.

Great Service

I've been going to Cowboy Kia for about 6 years now and I love it there. The employees are always wiling to help me out with anything. I was overly excited with Trinidad's ability to want to help me find the right car. I love my new Forte!!

Very bad experience

I had a very bad experience with this dealership and will not recommend it to anyone. There was a Highlander listed on the website. I talked to the dealership to check the availability of the vehicle and told them that I will be driving from San Antonio to check the vehicle (its 3.5 hours drive). They confirmed the availability and gave me an appointment. I called them again when I was half way to confirm the appointment, and they confirmed it again.When I reached the dealership the receptionist told me that vehicle has gone for servicing to Toyota showroom across the road and cannot be seen today. When I asked them that why did they gave me an appointment, they did not have any answer. I told the receptionist that I want to talk to manager to give the feedback. They asked me to wait in the waiting room. I waited for one hour and kept on reminding them but no one came to talk to me. I had to just leave the place.Forget about the cars, they dont have minimum courtesy and respect for individuals.

Solid Place to buy a car

This is the first Kia that I have bought and Charles Henderson made the car buying process as painless as possible. They worked with me to get me the best deal for my trade and were very friendly throughout the whole process. If you are looking for a new or used Kia especially you can't go wrong with Cowboy Kia

Great service

I purchased a Kia soul and was so pleased with the service from Charles. I will recommend all to go see him for a great deal.

Great experience at Cowboy Kia

Charles Henderson did it again, he sold me my second Kia! Charles is so nice and he explained the whole process like why I should gets bigger Kia then my shortage he was so right with grandkids I love my new Kia Sorento the color is beautiful, not a hot red but beautiful. Charles helped me through the process and I am so thankful. I will always recommend Cowboy Kia and Charles to others.

Good experience!

Just bought a 2016 Kia Forte and we love it! Steve and everyone at Cowboy Kia were so helpful and friendly throughout the entire process. We would definitely recommend Cowboy Kia in Conroe!

Great experience

I recently purchased a car from Cowboy KIA in Conroe Texas. It was the best car buying experience I have ever had. It was fast, the people there were courteous and helpful, I didn't feel like I was in a pool of loan sharks and I feel like I got a fantastic deal. My salesman Charles was helpful and brought me the car I asked for, so easy. The man Mose who wrote up contract worked patiently to get me the best deal possible and the head of loan dept helped also. I felt like they were really trying to help and not just "fast pencil" guys. Got the car I wanted and a great deal. What more could you ask for?

Horrible Experience!

DO NOT PURCHASE A VEHICLE FROM HERE!!! They are trained to use dishonest business tactics and could care less how disrespectful they are when speaking to customers.I read multiple negative reviews online about the customer service here being really poor however, I still made a visit to the dealership thinking it wouldn't be so bad because I was very interested in one of their vehicles. Boy was I wrong! Veronica Hewitt was our sales person. She was nice and friendly until she found out that we would not be buying the car on that day. (She just couldn't understand that we needed to still do our own research before committing. And thank goodness we did because she lied about aftermarket alterations she would sell to us that come to find out can't even be done.) We initially came in to see a specific vehicle and she didn't even try to tell us details about the maker or model of the car. She didn't know about the vehicle features, mileage, cost, NOTHING AT ALL. She was just very uniformed especially considering the fact that we called in advance to say that we were coming and she too even called me to confirm the car we were looking for. Luckily we had already done all of our research and knew enough about the car so we were ok with looking over it and doing things by ourselves. After viewing the car we went back inside to meet her at her desk just to get the cost. We already came in with our own loan financier however, she stated that she just wanted to check in the system and ensure that the interest rate that they gave in advance matches. I told her I did not want my credit to be ran and she assured me TWICE that matching it in the system was only going to be a "soft-pull". (Side note: During the time that she left us waiting at her desk there was another customer in the area that was so upset with the salesman assisting her that she yelled "Do not bring him near me! I do not want him working with me!" so someone else had to assist the customer. Red flag moment maybe?) Moments later when we had to leave, she swings her arms up in the air waving them and with an attitude said, " You made me do all this work for nothing!!!" and didn't say a word to us afterwards. We were stunned! What work did you do? All we asked for was the cost of the car in which you still haven't provided us with? The next day she sends me a friendly message in regards to still selling me the car as if she didn't speak to me so poorly the day before and then completely ignore me. Two days later I received and email indicating that I had two HARD inquires on my credit. That's the "work" that she was in the back office doing. Veronica blatantly lied and ran my credit. Now I'm stuck with hits from companies I don't even know. I called to speak with a manager however, I never received a call back. I messaged Veronica and of course I never heard back from her either. Doing business with a slimy dealership like this is not worth is. Pay the additional money and take your business somewhere where your personal information is protected and the sales people use honest business tactics.

good buying experience

My salesman was very friendly,Knew a lot about the vehicle I wanted to buyDoing the paperwork was very easy to understand and was not a long processNo pressure to buy at any time

Great experience

Being a woman alone I really dreaded car shopping and purchase. I have had some really bad experiences in the past. This time was different. I looked on line first for what I thought was the best deal and so went to Conroe Cowboy KIA. The salesman Charles went and brought the car I wanted to me so no walking all over the parking lot or being offered something I didnt want. Then after a little haggling, but no pressure, I was offered a good deal so went in to do the loan. The man who wrote up loan was so polite and helpful and kept working with me to get me the best deal. I feel like I got a fantastic deal in my new car and had a streamlined great experience. And I really like my car!

Great service

Got a awesome deal at Kia cowboy my dealer was Jim Holsen and he got me the best car that fit my needs. Will come back to purchase another vehicle.

Buying Experience/ Cowboy Kia

This is the fourth vehicle I have purchased from Cowboy Kia. I have always had exceptional service by the sales staff, as well as from the service staff. They are presently a little crowded, due to the necessity of expanding their showroom and office areas. I understand that a new facility is in the works. My salesman, Chris, worked very hard to find a vehicle that suited my needs, as well as my demands, at a price I could afford. And when he was tied up with another customer, another sales person stepped right in, to help me, until Chris was available. I will always drive a Kia, because of the dependability of the vehicle. And I will always buy it from Cowboy Kia, because of the friendly atmosphere.

My KIA Soul

My salesman Jim was great. This was my first new car purchase. Could not have been in better hands.I test drove the soul and he let me gert in back seat and drove me back to dealership. I wanted not only to see how it road as well as it drove.. Needless to say I came home with a bran new Soul. Thank You Jim for all your help.

Great car buying experience

I went into dealership the monday all the flooding started because I had the day off. They were helpful and made the car buying experience great even with a short staff! Jonathan (salesman) was very patient with my in decisiveness! Waiting in finance met a repeat customer that was a good testament for the dealership. Not only did she love her Sorento she had nothing but good things to say about the service department. A good experience here no issues at all!

My bad credit wasn't a problem.

This was the only dealership that understood some of life's situations led to bad credit. They worked with me and got me into a brand new 2016 Optima. I recommend everyone check Cowboy Kia out first.

Could not ask for better service.

Could not have ask for better service. Our sales person was Jim. Very nice friendly and helpful Very knowledgeable on all accpects of vechille.Trust worthy personality

My review of a excellent car dealership.

I put off buying a new car because I did not want to go thru the pressure from sales people. The owner of the company that does my repair work and suggested that I give cowboy kia a look because they are good people and you will get a good deal. I am so glad that I went to cowboy kia because I did get a good deal and it was a great experience. No pressure, just nice people concerned for our comfort.

great experience

My wife and I were in the market for a small and gas efficent car and I kept putting it off because dealing with car salesmen had been a bad experience in the past. Our good friend told us about cowboy kia in conroe and we decided to take a chance and go see what they had. Well, we are glad we went. The whole experience was great. Our salesman couldn't have been nicer. He made sure we were comfortable and saw to it that we had refreshments and after we told him what we wanted and he told us to wait in the office and he brought us the perfect car that we had wanted. We went for a test drive and were sold on the car, the service and cowboy kia. No pressure at all. We got more for the trade in than we had expected. A great experience over all.

Optima

Claudia was great I told her what I wanted in a car and she steered us to the Optima. Great car for a great price.

Excellance at its best

I went in to trade my 2010 Kia Soul and got great service. I did not wait long. The sales person, Veronica went above and beyond to get me the new care (Kia Sorento LX) that I really wanted to have. The people in the building as you went by spoke to you and asked if you needed anything and were very nice, courteous, and helpful. I have had the care for almost two months and am as in love with it as I was my Soul. We, as a family, outgrew the other and love the more roomy one we have now. Great all around, no issues.

Best kia

Jim at cowboy Kia, provided great service and worked with me to get the Kia Sorento with the color and options I requested. Thanks againsincerely, Minna

NIGHTMARE / TERRIBLE!!

I've already sent a review of Cowboy Kia to the main Kia site. I've NEVER been treated so badly. This will be our 4th Sorento and 5th Kia. We actually bought our 1st Kia from Cowboy. So it was shock that we were treated so shabbily yesterday. We went in, stating up front that we're still shopping, but fully intend to buy a 2016 Sorento within the next week or so. We had an appointment at noon, but the sales rep we were to meet was not available. His 'brother' assisted us instead. Once he learned that we would not be taking a new car home that day, he totally lost interest. I understand that, but to go off and leave us in the parking lot TWICE was beyond rude. Not only did he lead us to a car that he KNEW we had no interest in, but left us to 'go get keys' for something else. His only comment; "I've got to feed my family', which he repeated 4 or 5 times. He did lead his sales supervisor out, but once HE found out we weren't buying that day, he went off to deal with someone else. We waited in the lot for quite awhile, which I jokingly said "we could cut and run now!" Finally, we went back inside, no one had offered either of us a cool water nor to sit in the shade. FINALLY someone else came up and said he'd be taking over for 'Steve'. (He had no idea what had taken place nor what we were shopping for.) STEVE HAD GONE TO LUNCH... I'm sorry but this is so unacceptable. Do you leave a customer in the middle of a negotiation? We'd been warned about Cowboy Kia beforehand, but we thought we should at least hear them and what offers and incentives they might have. Right now, I don't CARE what they offer, I will not be going back, and I'll tell EVERYONE that this is a dealership to avoid. KIA General needs to reconsider allowing this dealership to operate under their current management and policies.

Best Kia

Jim at cowboy Kia was extremely helpful, in the purchase of my new 2016 Kia sorento. Thank you sincerely, Minna

Awesomd experience

Jim helped.me alot and was very nice He explained step by step and made my car buying very easy. I would recommend himAwesome guy

A pleasant car buying experience.

It was a busy day at the dealership and the employees were still very accommodating and helpful. Shout out to our salesman Roderick Townsend and Mike Maynard in finance who went above and beyond to get us in the Optima. This is my second purchase from Cowboy Kia,highly recommended.

Affordable prices, great deals

I just recently got a brand new 2016 Kia Rio from Cowboy Kia Conroe and I love it! The service there was great. Everyone was very friendly and helpful. Our salesman was Israel Del Cid and he did a wonderful job at helping us find the right car at the right place! Thank you Cowboy Kia!

OUTSTANDING SERVICE

Will Logan was wonderful to deal with! Very helpful and friendly. Tim in Finance was a joy and worked hard and got our payments lower than expected!If you're looking for a great dealership with awesome people, head to Cowboy Kia.....tell Will that Michelle Prescott sent you.

I LOVE my new Sedona!

I LOVE the new Sedona that I bought from Cowboy Kia yesterday! And they even filled my gas tank before I left, which was great for my drive back to San Antonio. Moreover, the manager said that he'd buy me dinner the next time he was in town!

Pleased with my 2016 Sorento.

I have been a customer of Cowboy Kia for many years. I recently purchased my 3rd Sorento. I am pleased with my purchase. Charles Henderson was very informative and I'm glad my Sorento was made right here in the United States.

Great kia Soul

Took a little while than expected. But Steve Errany, was a professional I would recommend my friends and family. Love my Kia Soul nice ride

Happy to have a new car!

Worked with Israel Del Cid, happy to have a new 2016 Kia Soul Base Model car! That was what I wanted and that is what I got.

Happy! I have a new beautiful Sorento

I have been with Cowboy Kia for many years. With the help of Charles Henderson I recently purchased my 4th vehicle. It is a beautiful and very comfortable 2016 Sorento. This makes the 3rd. Sorento I have owned. I am Very pleased and glad to know it was made right here in the United States. Thank you Charles for helping me pick out my new Sorento.

Great experience

My husband and I bought a Kia Sorrento and Wes was great! He explained all that he knew about the vehicle and what he didn't know he asked. I'm a negotiator by trade so I know I received a pretty good deal.

Happy Customer

I went into the dealership the Monday all the flooding started because I had the day off. They were helpful and made the car buying experience great even though they were short staffed. Waiting for Finance met a prior customer that purchasing their second KIA and was a good testament for the dealership and service department. Since this was my first Kia that was reassuring and great to hear. Jonathan my salesman was helpful and very patient with my in decisive manner! :) Had a good experience here no issues!

Greatest place of all to buy a car new or used

My husband and I traded our 2015 Kia Optima for a 2016 Kia Forte fully loaded it was the best experience we ever had and it didn't take all day like many other places I have ever been to or seen. And our sales lady was awesome Thanks Claudia for the great experience and customer service.

the best experience ever

I had the best experience with cowboy kia ever no hassles, no gimmicks, nothing outrageous it was great and did not take them too long to get me approved at all, before I knew it I was in the sales office signing papers for my brand new 2016 Kia Forte fully loaded and my sales lady Claudia was great. Love this place.

Great Service at Coyboy Kia

Charles Henderson was very helpful and nice. We would recommend him to our loved ones. Cowboy Kia provided good service to us. We are excited to share this.

A Wonderdul Experience!

Everyone was kind, from the reception to the finance manager. Wil and Isreal did everything they could to make sure I was happy with my NEW Kia Rio! I thank God for your kindness, patience and dedication.

Awesome place to buy a car!

Cowboy Kia of Conroe makes car buying a breeze! Their sales guys are friendly, very informative and helpful. This makes our third consecutive car purchase through them and won't hesitate in making future ones as well.

Great Service at Cowboy Kia

Charles Henderson did a great job. He was very helpful and nice. We would recommend him to our loved ones.

Great service

I was in need of a new car and I had a friend who referred me to COWBOY KIa. He said they had given him great customer service. I went to COWBOY KIA in December and met with a sales man and he was able to work out a deal for me. They we very nice.

Excellent Car at an Excellent Price

Kia is an up-and-coming brand with updated looks, a great warranty, and competitive pricing. We were interested in a Kia Forte Koup, the two door version of the Forte, and were able to agree upon an excellent price for the vehicle. The negotiations were straightforward, and the loan application went quickly and smoothly. My son has been enjoying his new wheels since then! We also happened to be there over lunchtime, so the free burger, chips, and soda were a welcome bonus. The manager spent some time with us and was easy to deal with. Overall, the trip to Cowboy Kia was well worth it.

Great car place

I visited COWBOY KIa in December and had a great experience. I would recommend them to all my friends and family. Great help and service.

Worst experience ever

This dealership is the reason all car dealerships have a bad reputation. They were rude, unprofessional, and very discourteous. I can't believe I wasted 1 hour there. Not only will I never do it again, I hope this will save someon a rotten experience. While working with me, the sales guy answered a call, then chatted almost 10 minutes, making me wait even longer. And I had an appointment! Sleazy from the minute you drive in.

Good car at a good price

We were interested in a Kia Forte Koup, and were able to agree upon an excellent price for the vehicle. The negotiations were straightforward, and the loan application went quickly and smoothly. We also happened to be there over lunchtime, so the free burger, chips, and soda were a bonus. The manager spent some time with us and was easy to deal with. Overall, the trip to Cowboy Kia was well worth it.

Buy made easy

Mark made car buying easy. No hassle found every discount he could for us. I have never experienced car but so easy and smooth. Would reccomond they to all my friends.

Gastin chatlain

We had a excellent salesman Steve Hewitt he was 19 years old he did everything in his power to get us in a new car. He was a very sweet & hard working young man. Im very greatful for the people who worked so hard for us, we were able to get a new Kia Forte and were in love with this car. I cant say enough good things about this dealership!

5 Stars

Cowboy Kia is a family, friendly environment, such as so, I went back four weeks later after my first purchase and bought a second vehicle, the Forte 2016.

Getting a new car

My experience at Cowboy Kia was great ... The processing took a Lil long but everything turned out great and I went home in a new 2016 Kia.

Great Experience Jessica Morales

Went in today to look for a new car! Israel Del Cid did an outstanding job, great hospitality and customer service. He really took the time to ask all the right questions. It was all about what I wanted, what I liked, what I needed, all about me! Thanks so much on helping me Cowboy KIA, and you are certainly lucky to have Israel Del Cid apart of your team!

Best Dealer

Man i went to cowboy kia in conroe and i have to say best dealership jonathan and also joel was real professional i also drove away in a new car.

Best buying experience ever

We had a excellent salesman Steve Hewitt he was 19 years old he did everything in his power to get us in a new car. He was a very sweet & hard working young man. Im very greatful for the people who worked so hard for us, we were able to get a new Kia Forte and were in love with this car. I cant say enough good things about this dealership!

Our second time

Thank you to Cowboy Kia for the friendly people we encountered while in the process of purchasing our second car , from them. Will let others know about them.

Loving my new Kia!

Went into Cowboy Kia and had a great experience! It was a hassle free, no stress, fun experience. Jim Holsen was great, and I recommend him without hesitation.

Good Dealer all around

This place has been a great dealership to me. I started coming here to have my old Kia Spectra serviced and any repairs done on it. The service department was wonderful with me. Then I decided to buy a new Kia Forte EX this year. I had a wonderful experience with buying a brand new car. Everyone was willing to work with me and my schedule. I did feel like they really wanted to get me through the process in one go (which was a little difficult for me since I am a first time buyer) but they were understanding in working with me.

Great first time buying experience

Mark White was the salesman my husband and I dealt with and he was incredible. Friendly, personable and went above and beyond to help us get the most for our money. I got the exact car I was hoping to get.

purchasing experience

Coming to cowboy kia was one of the best moves I have ever made to purchase a car, veronica and jonathan were great to work with and the process was quick and easy.

Car Buying Experience

It was such a pleasure working with Charles! He was straight forward with everything and did everything he could to get the best deals! Go see Charles for the best car buying experience

Purchase

Great job. Our sales person was Trinidad. Would recommend him to anyone to purchase a vehicle. Thanks for everything you did. We will be back

Purchase a car

I didn't go in thinking I would be approved for anything but luckily with the sales man help I got into a new car. Although the wait was long everyone was very nice aND made sure I was taken care of.

Love My Kia Optima

Very friendly! I love my Optima, tons of space and over all a great car!

Hard Working Salse Team

We had a excellent salesman Tommy Mueller, other good people at this dealership Is Joel and Scott they are the sales managers. They worked very hard for us, I have never had another salesman work like they did. They were able to make a deal for us that we were very happy with. They were able to give us a very reasonable trade in amount for our vehicle. Moe in the financial department was a delight and made all the paperwork easy for us and a quick process Im very surprised and greatful for the people who worked hard for us, we were able to get a new Kia Forte and were in love with this car. I cant say enough good things about this dealership

Awesome Experience

After shopping around at other dealerships, we decided to stop at Cowboy Kia and were greeted immediately by a friendly salesman; Tommy! We drove out in a brand new suv. Really appreciated Tommy and Cowboy Kia for the "No hassle" buying experience.Diana

After sales experience is not good.

I would like to make a follow up on my previous review. Since the purchase of the car, my dealings with Cowboy Kia has been the absolute worst after the buy experience of any dealership I have ever bought a vehicle from. Things to expect from Cowboy Kia of Conroe is: 1. Don't believe what you see in the ads and don't believe what you are told over the phone. 2. Don't walk out without your signed copy of the sales contract, my wife and I were told we would receive the signed contract in the mail with the plates and extra key. Got the plates and key but no signed contract. After several calls were made to our salesman we received a copy of the contract with no signatures, blank. 3. Don't expect to receive service after the sale. The window tint is starting to lift in several areas on different windows. After explaining to our salesman that the tint was financed and was Cowboy Kia of Conroes responsibility to repair, he stated that the company they were using was doing really bad work and they fired them and started using another company and would have our problems resolved. It's been a month and we're still waiting. Also, we're still waiting for a return call from the sales manager. I wrote earlier "Things to expect from Cowboy Kia of Conroe", Expect a friendly staff, expect a great car, my daughter loves her car. Other than that, don't expect much else. Signed,Last time buyers.

Very Pleased

We went to Cowboy Kia to look around and kick the tires. Had done research but needed to get a feel for the vehicles. Manager Tommy Mueller greeted us immediately, and walked us back to the Sorentos. He answered our questions, and we were shown 4 different trims and engine sizes. We test drove 3, and selected the one for our budget. Tommy and Kia Cowboy finance worked with us to get us into the Sorento we really wanted at a price within our budget.

my sales Representative (Charles Henderson) was great in pro

The one thing that I like about cowboy KIA, they help me get a new car when I thought I couldn't.Thanks Cowboy KIA

Purchasing a car

Coming in I did not think that I would be able to get into a car at all but Steven and Israel was very helpful although my mom was getting really upset about how long the whole process was taking. Every one was nice and checked on me a lot even when I was waiting for my keys they were still helping me. Steve said it was his third day but he is a great worker I can tell.

Incredible service

I came in for a car and got excellent service. I was able to get a car that fit my budget and no hassle. Thanks guys

Super Group of Employees

When I arrived at Cowboy Kia I wasn't expecting to drive home in a brand new car. Steve Hewitt started me out but had an appointment customer come in, so I was turned over to Jim Holsen. Jim helped me so very much from looking at SUVs to finally the Forte. After 2 test drives that's the car I wanted. He was very informative about all the cars. He made sure I got the car I wanted in the color I wanted. Everyone there was friendly making sure that I was being helped at every turn. And the finance manager and sales manger worked to get me the payments I needed and at a great interest rate to boot! Everyone I had contact with made sure my car buying experience was fun and stress free. I would recommend this dealership to everyone. I am now looking forward to driving my brand Forte to Louisville Kentucky next week. Thank you Jim Holsen you are fantastic! And thank you Cowboy Kia for such a super group of employees!

Excellent

Coming to this dealership i was not looking for a brand new car. Trinidad help me pick something out that was good for me. I gave him a list of things i wanted in a car an help get exactly what i was looking for. He was really patient an understanding when it came to all of the cars. I would recommend you talk to him when you walm through the door

Love the KIA Sportage

We went to Conroe Cowboy KIA, and we had hamburgers & hot dogs, we got a great deal on our 2016 Sportage . This is our 2nd Sportage that we have purchased from Conroe Cowboy KIA, the Sportage drives nice, has leather seats, nice color inside and out. Drives like a dream!!! Just the size that we need. Its just my husband and myself and a little Maltese dog that loves to ride in the Sportage! Working with Tommy Mueller was a joy! We were treated very nice there at Cowboy KIA, we will be back to by our next car !!! I give them a 5 stars!

Great Deal

I had been looking at the Kia Souls for quite sometime, so I stopped in to take a look. They worked with me, and I ended up getting a great deal. Trinidad is a trooper; he stayed there until 11 PM!

Buying Experience

My wife and I had a great buying experience, our sales associate Trinidad was very knowledgeable and helpful during the car buying process. We will definitely recommend this place.

Very friendly and helpful

I came to Kia to buy a Kia Optima. it was on a Friday they had hotdogs and drinks , and chips. It was very busy but with the food it made it an even better experience. They where all very friendly and helpful . I would recommend cowboy Kia to everyone. Thanks for all your help .

Fast easy and professional

Service is outstanding and very easy. Got me what i needed for the price that fit my budget. They really work hard for you, and help you with whatever you need.

Very Helpful through the whole process

I came to Kia to buy a Kia Optima. it was on a Friday they had hotdogs and drinks , and chips. It was very busy but with the food it made it an even better experience. They where all very friendly and helpful . I would recommend cowboy Kia to everyone. Thanks for all your help .

Great salesman! Super service!

Rodrick Townsend was extremely helpful with our purchase! Everyone there was very courteous and went out of their way to assist. The Forte didn't come equipped with cruise control and due to a medical condition my wife has to have it so the guys at Cowboy Kia are putting cruise control in to accommodate her!!! Will consider Cowboy Kia our new and permanent dealership!! Super people!

Awesomeness

Cowboy Kia is a great place to get a car. They help find what you are looking for and customer service is great. Love 2015 kia forte. Very good on gas and very reliable.

Excellent Dealer

Cowboy Kia is a very friendly environment to be in. Excellent customer service, fast and gets the job done. I would highly recommend this to anyone

Best Dealership experience

I came to Kia to buy a Kia Sportage it was on a Saturday they had hamburger,hotdogs and drinks ,it was very busy but we were waited on by Steve Hewett he was very helpful and showed us the black shortage and I loved it., They even had a money pit full of dollars I got to do. After talking to Steve we went in to see Mike the financial person he was the greatest guy . They where all very friendly and helpful . I would recommend cowboy Kia to everyone. Thanks for all your help . Sue and John Stephenson

really wonderful

I really enjoyed my experience with cowboy kia. Had no issues with them. They were able to meet my needs. My payments was what I wanted

Best car buying experience by far

Went on Saturday to buy a new Optima, we arrived about 8 and the first sakes guy we had was awfuL, however ended up with Wil Logan... Let me tell you, he goes above and beyond to get you what you want. He has a very friendly personality, and stayed with me to get the car I really wanted at the right price. Finance guy was great and they stayed till 11:30 when the deal was done. Awesome place, can't say enough positive things.

v good new car purchase experience in cowboy kia conroe tx

I wanted to buy a new car and went to kia as I always buy kia.....I was very well treated by the sales person and got excellent service from him and the finance manager....I got a very good deal and am very happy with my new kia rio.

Easy going

I went to get a KIA Soul+ I had financing set up prior to going , The salesmen showed me the Soul I wanted and I was ready to go. The I see another SOUL with different wheels the salesmen T Momin was so nice he showed me two different SOUL and I pick the costly one but the financing department kept my payments where I needed the to be. GREAT PLACE!

2016 Forte

We enjoyed our first purchase with Cowboy Kia that we returned with more of our family to buy another vehicle. We still had the same great service as the first time.

Great dealship

great place to buy a car. friendly staff and love me new car

buying a 2016 kia rio at cowboy kia conroe tx

my wife and I bought 2 new cars from this dealership and got excellent service and a very good deal. I am a very satisfied customer.

buying a new car at cowboy kia conroe tx

bought a new car here sat april 23rd 3016....great service from salesperson and finance manager ....we got a v good deal from them and I recommend the franchise highly

Super salesman! Great service from everyone!

We were interested in the Kia specifically! Rodrick Townsend was most helpful and the Forte turned our heads! Loved the courteous salespeople and would go back!

TAKE A MECHANIC

I asked Veronica what kind of engine it had in it and she told me it was a V6.....the vehicle is a V8!! I lost my job and had to trade my vehicle with payments in for vehicle paid for. I was told it had been thru service. Oil was black when checked and when i tried to put fuel in tank, it SPEWED all over the place! DANGEROUS. They had to know these things!! I have been buying cars for over 30 years and i can honestly say i have never felt more cheated or disappointed in a place of business...BEWARE!Update..service dept did their thing so that vehicle cld pass inspection....they were all very nice and made sure the car was safe!!! Very much appreciated! Service center and people helping you are great!

Great service! Super salesman!

Rodrick Townsend was great! Made buying a car so easy! Would definitely go to cowboy Kia again!!

amazing service

I loved the help that they provide me that even with no good credit i was still able to get a great deal thanks to trinidad and the sales manager who was very helpfull to. they were just great.

I love Cowboy Kia

My sales rep Veronica was wonderful. She was able to get the mini van I wanted with all the extras. The finance guy David was great. Overall the dealership was AWESOME!!!! I love my mini van.

great customer services

I WENT TO KIA COWBOY IN CONROE MY SALES PERSON WAS VERONICA AND SHE WAS THE MOST HELPFULL PERSON AND HELP ME WILL ALL I NEED TO BUY MY 2016 KIA SOUL

I received excellent overall service as a first time buyer!

I was shown genuine Texas hospitality at this dealership by Wesley, Jim, and the financial & service team. I asked many questions about various topics that were answered exceptionally. I bought a new Kia Rio and was given a very low interest rate. Everything they did for me exceeded all my expectations.

review of my experince at kia cowboy at conroe

I WENT TO KIA COWBOY CONROE TO BUY A CAR AND MY SALES LADY WAS VERONICA AND SHE WAS THE BEST SALES PERSON I CAN HAVE THEY WAS VERY HELPFULL IN MY FINANCE AND THEY EXPLAIN EVERY THING TO ME TREAT ME LIKE A FAMILY I WOULD TELL PEOPLE ABOUT KIA COWBOY OF CONROE TO FAMILY AND FRIENDS

Bought new vehicle

Rodick Townswnd, did an excellent job in getting me to the right payment for my budget. He was easy to talk to and I am going to recommend him to all my frwinds and family.

We Got a Good Deal!!!!

Great service, our sale person was Tommy Mueller and I will go back to him for my next KIA. I will also send anyone looking for a good deal to him as well.! =D

COWBOY KIA!!