Covert Cadillac

Best ever!

My husband and I have bought many cars in the past. But this was the most amazing experience ever. Covert Cadillac and Chris are the best! Chris specifically has gone out of his way to make this experience special. You couldn't ask for more! We will definitely be back again!!

Cadillac Experience!

Having pruchased many cars from various dealerships, I must say that the treatment from Colvert Cadillac and Chris Tropiano was nothing less than amazing. I left a dealership in Marble Falls after being lead to them to by a salesman who just wanted to get me in the door. That dealership was horrible on the trade offer and then they didn't even have the vehicle that i originally went there to purchase. I found a vehicle online at Colvert and inquired about it. Chris called me up and i told him what i wanted to do and what i wanted for my trade. He worked that deal and the financing before i even stepped foot into the dealership. (The finance manager Armen Khachatryan found me the best possible financing!) These guys were great! This was the frist time in my life that i left a dealership feeling like i hadn't been robbed! And I was in and out of the dealership in less than 1hr..... Thank you Chris and Armen for that Cadillac Experience!Arthur Jordan

Great experience!

Chris was great from beginning to end. We had a seamless experience and would him recommend to anyone wanting to purchase a vehicle. Thanks for all your help!

Service can spot Service

As an expert employee who prides himself on his customer service skills, I was beyond impressed with Covert's genuine interest in helping me. Specifically, Eric Shurtliff made me feel like a priority, without compromising his character. In fact, even though I ended up buying a car from a different dealership, his professionalism and genuine excitement for me was apparent, and although he expressed his disappointment, he also continued to offer his support and expertise if I ever needed it.If Eric is a primary example of the kind of people Covert Cadillac employs, then this is truly a unique auto dealership, and car-buying experience.Very impressed, and when the time comes for me to buy another car in the future, I will come back hoping that he is still in the car-selling business. Will definitely refer my friends in the greater Austin area to Eric.

The best

This is probably the tenth vehicle I have purchased from Covert Cadillac. Each time, the process has been flawless. Thanks to Brad and Bradley for making each purchase so easy.

Easy transaction, and Eric was great

Bought a used Grand Cherokee from Eric Schurtliff. He was great and easy to work with. Would definitely go back in the future and highly recommend..

BEYOND GREATFUL!!

Where do I start?!!!!I can not express with words the outstanding service that COVERT CADILLAC has given me, specially Mr. Cory Rutherford. Since the time that I stepped into the building I already had a sales representative ( Mr Johnny Baker) waiting for me. He was very attentive with my car needs and was very patient with me. Since this was my first car that I buy on my own, I was very nervous! Mr Cory then came to the lobby and sat down with me to talk regarding options. He explained every single detail of how to purchase a car with such patience that I was very surprise that someone would take time to that. I felt immediate relieve and had so much confidence that COVERT CADILLAC was going to take care of me!! They found me a very nice car that fit me and were able to work with my numbers!! I am extremely happy with my decision and HIGHLY recommend COVERT CADILLAC to everyone that I know! I promise you, they are the best!!!! Thank you so much Mr Cory Rutherford and Mr Johnny for your service!!

excellent

The dealer worked with me each step of the way from transaction costs explanation to furnishing the printed list of work on the car. The paperwork was handled efficiently (Thank you, Veronica, for the recent data). The car looked new when it arrived via shipping from out of state. The full tank of gas and Michelin tires offered piece of mind. Thank you, Covert staff, all of you. Can you relocate to set up a sales office in Philly? This city needs you here.

Great experience

It was an absolute pleasure giving you my money. Sometimes a new car experience can feel tedious, pushy, and tiring, however, Daniel seemed to make it a seamless experience. I appreciated his efficiency, politeness, and his attentiveness to details. It was great getting to know your staff during this short process. Respectfully, Robert H.

Superb!

It was such a joy to work with Eric he is an outstanding professional. This professionalism extends to the entire dealership. Thank you all for making the car buying experience such a wonderful experience!D J HERNANDEZ

Pretty quick and Great service!

We recently purchased a vehicle here and the service was great. Eric Shurtliff was patient with us and NOT PUSHY! He took his time and explained the trade in process as well as the benefits. The paperwork didn't take too long, and even though it was late, we did not feel rushed. If you are looking for someone who will take their time and walk you through the process ask for ERIC SHURTLIFF.

Great people and great car

Covert met all my expectations. Chris Tropiano, my salesman was great. He went above and beyond. I have recommended him to friends already.Thanks Covert.

Sales

Chris and his manager worked very hard to find a way to get us in our first Cadillac. Chris made sure we were comfortable with all that was being done to complete the sale. Armen in finance was great in getting us in and out and the document table is nice. Thanks for the extra effort.

Outstanding Service!

Corey Rutherford knew exactly what type of vehicle I was looking for and he found the PERFECT one for me. I knew I was going to be upside down on my trade in vehichle but Corey and Roger Kress worked their magic and I was able to get my Jeep Wrangler. And it's awesome! Corey Rutherford is up front, keeps you informed on the process, very knowledgeable, and most importantly works hard for you and will get it done. This has honestly been the best sales experience I have been through! Thank you Corey and Roger!

Awesome

I am extremely pleased with new XTS Cadillac, and my purchase experience with Cadillac of Covert and was excellent, from start to finish. Chris Tropiano was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience. I set up an appointment Chis and he responded promptly. Chris was personable, very knowledgeable, and professional, and worked to make (an experience I usually dread), very comfortable and productive. I give him my highest recommendations. I also want to acknowledge the great job Chris Tropiano did, in finding and securing the specific vehicle I was requesting. He was knowledgeable, responsive, and focused, which was reassuring. I have been looking for a new vehicle, to replace my 2014 XTS Cadillac, for a couple months. Being a pass customer of Covert Cadillac I knew that I would get the best treatment and wanted to be a loyal return customer. Covet did not let me down, they responded to the call.. I came to the dealership, pretty certain about what I wanted, and just needed to get a closer look and a test drive to be certain. Armen Khachatryan made the completion of required paperwork, a painless and efficient experience. He was prepared and highly knowledgeable. I was very impressed with all of your team, including those I met and those who assisted me, at different points in the process. Armen was very efficient in providing instructions on various benefits and reviews that we could take advantage of on my new XTS Cadillac, and I am very grateful. Finally, I had to return a couple days later with my 2014 XTS tradein, pick up an additional key and get a CD player installed. Chris arranged for all the paperwork and contacted the Service Department to assist, and they were most helpful and gracious, in getting that done. I am looking forward to my many years with the XTS, and using your service department, to keep it in great condition. I would recommend Covert Cadilliac to friends and neighbors without hesistants. Thanks again Covert!

Fastest Transaction we ever had.

Chris and his team were great people to work with. It was the fastest and most pleasant car transaction we ever had. Chris's customer service and politeness made it real easy to feel comfortable and at ease in making a big decision in our lives.

Awesome after sales service

Have purchased a used GMC and found some minor issues during amd shortly after the purchase. Cory Rutherford took this very seriously and arranged everything to make me happy - including sending a windshield repair team to my house to fit my schedule. Simply outstanding. Feel appreciated as a valued customer. Way to go Cory!

Excellent service and experience

We received excellent customer service from the staff at Covert. We came in knowing that we were going to have negative equity in our previous Cadillac but Corey R. Eric, and Jerry worked with us and got us out of our 2 door CTS coupe and into a SRX and even got us a cheaper payment. The process was seamless and everyone was extremely efficient. We cannot thank them enough for helping us. We will definitely return for purchases in the future.

Continued excellance of service

My name is Randy and I have been a faithful purchaser and client of Cory Rutherford's for my last two purchases as well as sending a few good friends to purchase as well. Each time I send someone, they all call to thank me for the introduction to Cory. Just so happens that Cory moved up in the company during my last purchase so he introduced me to Daniel Walsh. I was thinking to my self, did Cory just leave me with another sales guy who I am going to have to work through and get trained to the way I like to do business? Totally the opposite. Cory followed this entire search and purchase all the way to me closing today on a new Cadillac Escalade with Daniel doing the most excellent job. My recommendation to any new car or used car purchaser, go see Cory and Daniel if you want a great experience.Thanks Cory and Daniel. I can now get back to work and pay for this thing..........Blessings!

Honest, up front and easy

I have purchased many vehicles over the years and always dread the thought of having to go in and become pushy about the price I want to pay for the vehicle and the amount I want for my trade. This was not the scenario at Covert Cadillac. They were extraordinarily honest and up front and didn't try to bully the process. They were very fair in trade value and did everything possible to make my new car purchase price cost efficient. I would recommend this dealership to anyone looking for a car. What a refreshing experience.

Love my new CPO CTS

Sales consultant Roger Kress was helpful and professional. A great experience. I like working with military veterans, Thanks for your service, Roger. Look forward to continuing doing business with Covert.

Outstanding service, prompt, and no hassle - Brian P.

Mr. Eric Shurtliff assisted me with the purchase of my vehicle from out of state. He personally provided me with all the requested photos and information of the vehicle and was prompt at getting the necessary financing done before local competing buyers beat me to the sale. I highly recommend Eric and purchasing from Covert Cadillac as the entire staff were friendly and hassle free.

Looking for a "new to me" car

My husband and I were in and out in record time and enjoyed a wonderfully EASY experience with the help of our sales rep, Chris.

Easy going and enjoyed my experience

I went in looking for a GMC but with Daniel showing me a variety of cars and answering my questions. I ended up with the perfect Cadillac for me. He didn't pressure me and always took time to help me. He was completely pleasant and I look forward to buying another car with him. Daniel is very prompt in his approach when anything is needed. Excellent experience!

Efficient, friendly, non-pushy sales and service.

I found Chris Tropiano at Covert Cadillac friendly, refreshing, knowledgeable and NOT OVERBEARINGChris took the extra steps to find us the car that met our financial and featured needs. I found negotiations with the dealership clear and easy.I was delighted with the level of service, and I would recommend Covert Cadillac and Chris Tropiano to anyone looking to purchase a new or used vehicle. I would most definitely repeat business with Covert Cadillac and Chris Tropiano.

Excellent Customer Service!!!!

I have purchased a few vehicles from Cory Rutherford for the past several years. Cory and Kenneth Ruiz recently helped me find just what I have wanted to purchase for years. Kenneth was extremely thorough in going over details of purchasing the truck I wanted without any pressure. I will definitely purchase vehicles from them in the future, and I will refer family and friends to them.

"Great Experience"

I haven't bought a vehicle in 20 plus yrs.My experience buying at Covert was very professional and knowledgeable from Sales Roger Kress,Management Cory Rutherford and Finance Armen Khachatryan. I'm very pleased with my purchase and help in making this a wonderful experience.I would highly recommend this dealership(Covert). Thank You!

Professional

Everyone were professional, nice and helpfull. I had deal with Chris and Armen, guys are great, willing to help. I would recommend this dealership, thank you guys!

Professional and Knowledgeable

I found Daniel Walsh to be very professional and knowledgeable. He listened to my questions and was extremely courteous. The sales process was smooth and not overbearing. If I owned the dealership, I would be lucky to have Daniel on my sales team.

A perfect buying experience

I felt completely taken care of by everyone at Covert!My experience was seamless before, during and after my purchase.Not only does your sales rep take good care of you but everyone there helps one another and is sure you are comfortable.Every time we needed something or had a question, Daniel was available and happy to help immediately!Great job guys, I highly recommend Covert for a great buying experience!

Daniel Walsh was easy to work with

Daniel was very helpful and very patient with all of our questions, highly recommend him as a sales person. You won't be disappointed if you ask for Daniel to help you.

Outstanding Customer Service

This dealership went above and beyond in their effort to find the vehicle that I wanted. I work nearby and stopped by today to test drive a vehicle during my work day. After the test drive, I decided that I was looking for a slightly different model. Without hesitation, they located another vehicle that I was interested in and (being aware that I needed to get back to work) they offered to drop it off at my office to test drive. Now that's customer service folks. They truly bring customer service to the next level.

Above and beyond my expectation

Where excellent customer service has almost become a thing other past I have had the pleasure of finding a dealership that has gone above and beyond to deliver an exceptional experience. Eric Shurtliff made my expiexperience amazing, he really listened to my needs and was extremely knowledgeable. He made the whole process seamless and smooth! An overall A++ in my book. Will definitely be back!

Professional and courteous

Daniel explained everything in detail, listened to any questions we had. We felt very comfortable with him. Went to great lengths to make us feel that our car needs were met. We are not associated with any other dealership or service center.

wonderful covert cadiallac experience with Roger Kress

Roger Kress is a great guy and made the process feel smooth and easy. He is great representation of the Covert motto. I would recommend everyone to him.

Wonderful Service

Eric did a fantastic job answering all my questions and making me feel real comfortable with my purchase! This was my first purchase from Covert Cadillac and I would recommend it to anybody and ask for Eric. Has a wonderful personality and made my first truck buying experience one I will never forget!!! Thank you so much again!

excellent sales experience

Covert is lucky to have Chris Tropiano on their sales team. We have used Chris for the last 4 years and have bought 3 cars form him. Each time we have a seamless transaction, he has always made us feel non-pressured and very willing to make great deal. Even after the sale he is always very responsive to text messages about question we may have and his level of professionalism is top notch. Chris will make your deal come true!

Eric Shurtliff

Once again, great experience, 2nd Cadillac I've purchased here. Eric was very friendly, knowledgeable and friendly. Was taken very good care of, made to feel right at home.

Great Experience!

Two words..Hardworking and dedicated. I couldn't be more happier with my purchase and would recommend to anybody to check out Covert Cadillac or any of the Covert dealerships.

Professional, Dedicated, Detailed, and Courteous

I recently purchased a Certified Pre-Owned Cadillac from the team at Covert Cadillac. I didn't walk in and immediately buy their vehicle. I left, looked at other vehicles, and at other dealers. But, at the end of the day, they wanted to sell their car and I wanted to buy it. We agreed on a deal that (I think) benefitted both parties and I was back in the dealership the very next day, in and out quickly, with a beautiful, warranted/protected late model SUV that was nicer than anything else I was looking at, and more cost-effective, besides. The process was organized, efficient, professional, and just all-around positive.I took the vehicle back in a few days later to have some add-ons installed, and the team was no less attentive, helpful, efficient, and involved than on the day money changed hands. The service team was equally courteous and professional.I am so proud of my vehicle and so happy I chose it and the team at Covert. It was absolutely the right decision.If you're looking for a Cadillac, and you're near Central Texas, Covert has to be on your list of dealers to visit.

Great, helpful and courteous service. A pleasant experience

Great, helpful and courteous service. Pleasurable experience. Friendly and detailed in explaining the car's features. Looking forward to working with the dealership. Will recommend friends.

"Top Class"

The professionals at Covert Cadillac were excellent to work with resulting in an outstanding experience in the purchase of my vehicle. No pressure or pushy tactics! Corey Rutherford and Billy Prezioso were awesome! Corey went over and beyond to accomodate customer satisfaction by standing behind his word. That my friends goes a long way these days!! I highly recommend Covert Cadillac and if you are in the market for a vehicle, I encourage you to check this dealership out!!

Well Worth The Trip!! Superb Service!!

Cory Rutherford, Roger Kress, and Armen Khachatryan were outstanding. Made our experience well worth the trip from out of town. Highly recommended for future purchases. Cory's previous knowledge of our home town created an inviting environment and Armen's past experience and qualifications proved beneficial. Armen was articulate and provided valuable information when explaining the intricate details associated w/add-on services. Thank you for a great purchase experience.

Fantastic!

I stopped in just to take a quick peak (not necessarily to purchase). From the corner of my eye, I noticed a salesman who was walking inside from this Texas heat that casually stopped and turned around to introduce himself to me. This would be Daniel Walsh. Daniel was the most kind, polite, patient and attentive person ever. He was very concerned on what my interests were and where I needed to be on price before we even went further. Daniel made a point to also connect with my two teenage daughters that were there with me so that it was a family purchase (of course I made the real decisions and not my girls) but the fact that he connected with us was perfect. Daniel was not there to hound me for a sale because he listed to me which my first statement was..."I love my Infiniti, but would like to see what is on the lot, so if I don't find anything it's ok." Well, I immediately found a vehicle that worked perfect for me and Daniel made the process such an easy and painless one. Daniel took care of EVERYTHING, he even brought my care to my work to help me out along with many other things! I must say that Daniel is the BEST SALESMAN I have ever had. I would most definitely refer Daniel to everyone I know, he is an amazing salesman but mostly a genuine individual with great character! The genuine person that he is....is how he succeeds in life and being a salesman is just the icing on the cake. Oh, did I mention, that he sold me a vehicle with OVER 103 K miles too!!! I also want to give a huge shout out to Jerry Duran my Finance Manager!!! Jerry also helped me out and made the financial process an absolute breeze. He made the process not only "official" but was friendly and connected with me and my girls which took the "official/boring" out of the car buying process. Thanks Jerry!Daniel and Jerry are an awesome team which I am very please to have purchased a vehicle from.Thank you both!!! Elaine Vinklarek

Great experience !

Eric really listened to our needs and found the perfect car for us! I'd recommend this dealership to friends and family. I am enjoying my new to me car!

Outstanding customer service!

I've been to a lot of dealerships in my day, but when I tell you that Covert Cadillac by far has been the most customer and family dealership there is...please believe me. Not everyday does a couple go car shopping with their two sons and their dog. Well we were that couple on Saturday. The staff was very accommodating not only to our boys by offering them popcorn and water, but also to our dog. We had already spoken with Chris Tropiano prior to arriving so he already knew the exact vehicle I wanted. Chris was able to get us a great deal on our 2013 Cadillac SRX. I highly recommend you go visit Covert Cadillac if you're in the market for a new car or a certified used car. You will not leave that dealership disappointed.One Happy Customer!Armetrius S.

Great experience with Covert

Visited three dealers and Covert was by far my best experience. Being in retail sales myself I was very leary in what I thought was going to be lengthy and frustrating experience in buying my truck. When I got there and showed Eric the two trucks I was interested in, they turned out to be in locations that seemed they were not going to be able to take them out. Eric just turned around went and got some help and had the trucks out in a couple minutes. Seemed like he was very concerned that I didn't have to wait. All the way through the final process I felt that their concerns were genuine. Very enjoyable experience with Covert.Leo Silva

car buyer

Bradley Allen was responsive to my questions and dealt fairly and honestly with me in my purchase of a used Ford truck from Covert Cadillac. He is a true professional.

I would go see them if I were you!

I left my house to buy a car last Saturday with the intension of buying a used Camaro. After dealing with a dealership up on the north east side of I35 that I won't name.... I was(to put it nicely) pissed off by the way I was treated. I then came to my senses and went to Covert Cadillac. Upon arrival I was greeted with a smile a hand shake and an attentive sales manager named Cory. Cory asked me what I was looking for and got right on helping me find my next car. The process of buying was made very easy and comfortable buy Eric my salesman. At the end of the day I feel like I bought a phenomenal car from some great people! If you want a Cadillac or if you see something on their used lot that you like don't hesitate to go see them they will treat you right!

Excellent and professional experience with all the staff.

The professionals at Covert Cadillac were excellent to work with resulting in an outstanding experience in the purchase of a vehicle. The staff were courteous, from the sales representative to the manager to the finance officer. I could not have asked for a more professional group to work with and I highly recommend this dealership.

A Truly Great Car Buying Experience

If you are in the market for an exquisite car sold by professional and courteous salesman, head to Cover Cadillac. Covert had the lowest prices on the car I was shopping for, often beating competitors by thousands of dollars. I was assisted by Chris Tropiano. He was extremely knowledgeable, friendly, professional, and he (and the sales staff) went out of their way to accommodate my tight schedule. I got the vehicle I wanted, at an amazing price, and got to work with true sales experts. I also was assisted by Gary Fitzpatrick and Al Matthews, both who provided the same level of excellent service. After driving this amazing car, I only want to drive Cadillacs and will be returning to Covert for my future purchases.

Beyond Amazing

This place gave me EXACTLY what I needed. Daniel was super nice, and kept such good contact. This is the place to get that dream care you've been looking for!

Simply The Best!

The Covert Family is exactly that "Family"! More importantly, in includes the valued customers! Eric went above and beyond by being completely proactive and is extremely knowledgeable. But above all else, he is a true professional and personable. The Finance Office was impressive with their state of the art software and desk. I was not looking forward to the hours and hours and hours of completing the transaction and it took just minutes to close the deal.Well Done and Thank You, Eric and the Covert Family!!

Fantastic Sales Agent

Bradley AllenWe all know the issues in going to a Dealership, however you take those issues away.More Sales Agents should have your Integrity, Knowledge and Concern for clients. Been a pleasure purchasing not one but two vehicles from you. We may have traded Cadillac for Mercedes but will continue to refer you and any future purchase, You're Our Man.It's our pleasure to Work with You, Know You and Feels GOOD to purchase from one of Our Veterans. Have a Great DayRegardsBob & Jody McFarland

Bradley Allen Sales Covert Cadillac Austin, Texas

We all know how tough it is walking into a Dealership however!!We've purchased 2 vehicles from Bradley Allen (Sales Covert Cadillac Austin)1st NEW 2014 SRX2nd Used 2015 ML350Cant get any better Sales Agent than Bradley Allen plus feels GOOD to purchase from Veteran. Any issues this man takes care of FAST

Excellent

Chris was really helpful, worked so hard looking for what i wanted, and needed , great atmosphere and service , I definitely highly recommend this dealership. THANK YOU Mr. Tropiano, also I still have questions about functions on my car and I can freely call Chris and he helps me.

Courteous and efficient experience

Immediately greeted by friendly staff. No pressure or pushy tactics. Negotiated quickly to a price we were happy with and I purchased the car within four days of my initial visit.

Great salespeople, great service

Just bought my 3rd car from Chris Tropiano at Covert Cadillac. He is a great guy... Very knowledgeable and professional. Didn't have the car I was looking for on their lot, and he found it in one day. I couldn't be happier. I will continue to do business with this dealership... The best in Austin!!!!

Excellent Customer Service

I did not have a spare key for my car and when the battery of in my one key was about to die I realized i probably need to try and get one. What I thought was going to be a difficult and painfully long experience was made so easy by the help of Cory. I told him my situation and he immediately took care of it supply me with a spare key. THe process was so easy and quick. I would highly recommend this dealership to anyone. They have great customer service.

Used Lexus

I had a very positive experience with Covert's Pre Owned Sales staff. I was coming from out of town and was able to negotiate the deal ahead of time. The sales staff works really good with one another so when one person was out of the office another team member was able to keep things moving. When I arrived they were very welcoming and had everything ready to go. This is a dealership I would do business again with.

Best Place to Buy a New or Used Car: Joe Joesph = Amazing

Usually the car buying process for me has been a dreaded debacle of how much are they going to "hard sales" me into some overpriced car and how much effort and fighting is it going to be to get the price to what I can afford or want to buy or how long until they ask me a question of what do I want. Joe Joesph is by far the best sales person I have run up against ever. Joe went above and beyond in the my car buying process. Joe showed me the used car lot, ran me through new cars, and even talked through a lease vs. buy situation. Joe did not pressure me into any car. Joe was very considerate of listening to my concerns and addressing each and every one with a sense of empathy and compassion. Joe was so knowledgeable about every make/model/upgrade that each car I stepped into I felt like I had a great understanding of what I was getting vs. what I was giving up compared to some of the higher end models. Joe has even gone extra lengths to make sure my car was serviced properly and that I had a loaner every time I needed it so that I would not be disrupted when my car came into the dealership. Joe's level of detail and "realness" really made my buying experience the best buying experience of my life. I will come back to buy another car just to see Joe as this will be our 3rd car buying experience with Joe and each one has the same attention as the first. Joe even made sure I was working with a great finance person Jerry. Jerry was very explanatory of what was available from a financing perspective. Jerry answered all of my questions and had me signed and out the door within 30 minutes of working with him which at other dealerships has taken hours. Jerry did not let me leave feeling "sold" to or uncomfortable as I felt like it was a winning situation all around.

Great service

Very friendly, professional, and knew exactly what I wanted. I would definitely recommend anyone who is looking for a new or certified pre owned Cadillac to make a stop at Covert Cadillac in Austin Texas. You won't need to go anywhere else!!

Best Car Buying Experience

Very friendly, personable and professional staff. It was a pleasure to be in an environment free of the typical old-school car buying hype and tactics. Great communication skills in person, via telephone and through email. I will definitely come back to Covert when I am in the market for another vehicle, and will highly encourage others to consider Covert for their automotive needs.

Third purchase from same dealership!

I have purchased 3 cars from this dealership because they are very attentive to details in customer service and making the experience hassle free. My salesman makes sure everything goes smoothly, and he is really personable. I also feel they handle any problems or repairs in a timely fashion and making it really easy to not be 'put out' by offering loaner cars when needed. Team member who takes care of my repairs always takes time to answer my questions and is happy to explain something when needed.From the moment you drive up to time you sign your receipt, this company excels at making you feel important and take care of you, no matter how much they have going on at the moment. Their employees greet you and with a smile. You get what you pay for and then some! I really like this dealership and am happy to support a local business that has been around as long as they have.

Chris Tropiano Delivers World Class Service

From beginning to end this buying experience was the best of my life. Chris, Cory and Jerry were able to make me feel valued and appreciated. Having bought many cars in my life, this experience was unlike all the others. Chris worked with me to get the deal done fast and get me out the door in 90 minutes. That kind of service is unheard of in this industry.If you are looking to purchase a very clean and fair priced late model vehicle be sure to reach out to Chris and the team at Covert Cadillac, you will be glad that you did.

Cadillac

Chris meet us a the front door.. Process was quick and painless.. Test drive was a fast processs ... Dealership clean , pleasant .. Financing was also painless

Excullent

I recommend this dealship, I was in and out in less than 2 hours. I made the deal over the phone. Excellent sale staffs , Chris was my salesman . They are honest , and they do work with you to get the deal done

Our third Cadillac

We visited Covert to look at our options as we had looked at other vehicles that day. Chris Tropiano came out and introduced himself to our and we showed him the vehicles that we would like to have a look at. Instead of just looking at the vehicles he had them ready for us to test drive each and everyone. However, the one we were interested in was sold and another vehicle with the same package became available and we closed today. THANK YOU CHRIS AND COVERT for your professionalism and all the courtesies that were presented to us. We would recommend you to anyone that ask for guidance in purchasing either a new or a pre-owned vehicle.Again our sincere thanks for everything that you have done for us.

Awesome experience!

I have dealt with Covert several times with a couple different cars, and I have never been less than completely satisfied. They took care of my needs and consistently went above and beyond. Roger was great to work with and made the transaction a pleasurable and easy process. I highly recommend Covert, Roger Kress, and Johnny Baker.

Amazing

Has a great experience buying my first car from here. They let me know everything I needed to know about the car. Kept me informed the whole way. I felt very comfortable.

Very nice

I am very happy with my cpo cadillac srx purchase and the whole experience associated with the purchase. I will be recommending Covert Cadillac to others.

Great service

Great service! Johnny was knowledgeable, friendly, and 100% genuine. He knew exactly what I was looking for with no time wasted. Wouldn't buy from anywhere else!

Our best car buying experience by far!!

Daniel Walsh provided outstanding service and was a real pleasure to work with. He listened to what we wanted and worked tirelessly to deliver. We're thrilled with our new purchase and highly recommend Daniel and everyone at Covert.

Excellent Service

I just purchased a used car in this dealership. I was fortunate to get Mr. Daniel Walsh as my salesperson. He was patient and very knowledgeable about the different features in different cars. He showed us several cars and never complained about anything. I would recommend Mr. Walsh to anyone. He is very professional and, as I said, patient with his customers. All I can say is Thank You so much. I also dealt with Mr. Jerry Duran. He was also very helpful with the financing. He explained everything and was also very professional even though it was already very late on that day.

Great staff and great experience !

Covert Cadillac has a great selection and variety of vehicles as well as exceptional customer service . We were promptly greeted and all of our needs were taken care of. Chris Tropiano went above and beyond to meet our expectations. He is the man when it comes to finding the best deal out there. I would highly recommend this dealership and their staff. We will definitely be returning customers !

My Recent Purchase

Buying a car was not something I had planned on doing. Circumstances made it necessary and I was very stressed about it. Fortunately, a neighbor friend recommended Daniel Walsh at Covert Cadillac. He was very easy to work with and understood what my needs were. Working with him made this a much more comfortable experience. He found me a great car and gave me a great price. I highly recommend Mr. Walsh for your car buying needs!

Theyre grrrrrreat

Great customer service, sales, finance etc... just all around a good experience. This my second Cadillac in 6yrs from Covert it's worth the hour or so drive. Great buying experience would recommend this dealership.

Best car buying we've ever had!

We had Mr Johnny Baker and he was sincere and didn't play the car games. Very attentive, polite, and we couldn't ask for a better salesman.

Great service and Communication

Bought a 2014 Range Rover Sport from Chris Tropiano at Covert Cadillac. Was a great buying experience. I was very busy and he made the buying process very easy to do and helped organize a lot of the paperwork beforehand to make the buying process as quick and easy as possible. Was very easy to get a hold of and always responded quickly to any questions I had. Great buying experience would recommend this dealership.

Top Knotch Service at Covert Cadillace Used Cars!

This is a review of the Covert Cadillac Pre-Owned team. I have always been reluctant to purchase a used car from a dealership. However, after an extensive search for the specific car that I wanted, I narrowed my list down to include Covert Cadillac. I called to verify that the car was still available and told the salesman (Trey) when I would be by. Upon arrival, Trey had the car ready and within 3 minutes we were on a test drive. The car had already been perfectly detailed and ready to take home. After a fairly straightforward discussion on price, we agreed to a deal that also had contingencies to fix a few cosmetic issues. Trey personally took the responsibilities to route the car through the Covert maintenance team and ensured that all items were fixed properly. I can not say enough about the positive experience that I had with Trey and the broader Covert team. If you are in the market for a quality, well serviced used car, stop by Covert Cadillac Used Cars and ask for Trey.

Sales and Financing was a Cadillac experience

For as long as I can remember, Cadillac has been a cut above all cars made in the US. Covert Cadillac Sales and Financing both lived up to that fine tradition. I bought the car I wanted at the right price and was able save money on the financing as well. Thanks to Bradley Allen, Daniel Walsh and Gary Fitzpatrick for making it happen. I've already referred a friend who had the same experience. Well done guys!

Very good

Did a good job finding the car I wanted at a fair price, delivered it clean and full of gas. I will recommend the dealership to friends.

Best experience I've had buying a vehicle...

After hours of research on multiple car buying websites/apps, I found several options at the Covert dealership for used GMC Sierras. I felt that their pricing and selection looked like the best option. I went with the specific intention of buying a GMC Sierra, without much research on different makes/models, and I walked out owning a Ford F-150. Here's how...Daniel greeted me right away and we discussed what I was looking for. Even though I walked into the wrong store front (meant to go to GMC but landed at Cadillac), he was happy to walk over to the GMC lot to look at the available Sierras. Early in our conversation, I mentioned that I had a family of 5 and that I was buying a crew cab to accommodate our family. Based on this knowledge, he mentioned that other brands actually had a bit more leg room in the back seat. He knew that the mere mention of this could cause me to have doubt in purchasing and he could potentially lose the sale. He cared more about getting me in the RIGHT truck over making a sale. He was willing to put his own commission on the line to make sure I was happy at the end of the day. I am thoroughly impressed with Daniel's character and integrity to put the customer first. After redirecting our search to Ford F-150's and visiting the Covert Ford store, I found the RIGHT truck for me. I would highly recommend Covert, and more specifically, Daniel Walsh to my friends and family.

we had a great experience

the sales person Chris Tropiano was very helpful, very personable, made us feel very comfortable. The purchase of the car was very smooth with his help.

Love them!

Bought our second Cadillac in 3 weeks from Covert. Cowboy is a super guy to work with. Found exactly what we were looking for. Service on vehicles was great. Highly recommend this dealership!

I felt right at home

My dealer was Chris Tropiano at Covert Cadillac off of 183, He made it buying a car hassle free. Everything went very smoothly. He was so helpful, and help me find the car I truly wanted. I couldn't of asked for a nicer person. I will be recommending this dealer to everyone I know. Thanks Again Chris for everything Robert and Kelly Wilson

Certified Cadillac ATS

Totally pleased with my dealings Chris Tropiano and Covert's Certified Cadillac. Chris was great to work with and we got the best deal around for our son. I would recommend Chris Tropiano if uou are in the market for a certified preowned Cadillac.

Friendly Service

Everyone at Covert Cadillac is friendly and extremely helpful, however Bradley goes above and beyond to make every visit stress free! Bradley opened up a last minute appointment on a Saturday afternoon to help my husband and I look at a few trade-in options. We were able to find and purchase my dream car in no time thanks to the speedy service! We always feel welcome at Covert and wouldn't go anywhere else. Thank you Bradley and the entire crew at Covert for wonderful service! You guys rock!

Easy to work with.

My salesman Roger Kress, Former Military, was on the spot with my appointment and took care of me from start to finish. After the sale followed up with me to help setup on-star and XM.

Excellent customer service.

Worked with us from out of town and had everything ready when we got there. Cowboy was extra great to work with. Will be going back.

Very pleased with the service.

We live 3hours away from Covert. Even with distance between covert and us they made it a pleasant and very easy experience. They kept in contact with us throughout each step of making the deal. Daniel went out of his way even to make special videos to send to us so we could see how different things worked. He listened to our needs and helped to choose the best fit for us in a vehicle. When we made our decision on the Tahoe, Covert and Daniel worked hard to make the deal happen. When we arrived a day later the Tahoe was waiting for us at the front of the dealership for us to test drive. We were offered a beverage after meeting Daniel and he was nice and asked about our trip over. I can't say enough how pleasant of an experience it was and how welcoming this dealership is. We were in and out in no time at all. We will definitely be using covert again for our future purchases.

Certified Preowned Cadillac CTS Purchase

I would like to thank the Covert Cadillac certified pre-owned sales team for providing a very good experience in the purchase of our 2013 CTS. The listed price for the vehicle was fair market, requiring minimal negotiations, provided all pertinent information related to the condition of the vehicle, an excellent warranty and financing program for the certified pre-owned plan. I would especially like to thank Chris Tropiano (our sales rep) for excellence in customer service.

Purchase of 2nd and 3rd pre-owned Cadillacs

My husband and I just bought our 2nd and 3rd pre-owned certified Cadillacs from Bradley Allen and Johnny Baker. I don't think I'll ever go elsewhere when we have been taken care of so wonderfully.

Very professional.

I enjoyed working with our sales person, Chris. He answered any and all questions and was able to accommodate. Johnny also was very ready and willing to work with our negative equity on our trade-in. Not only do I look forward to returning in the future but I will recommend others to the dealership as well.

Best Experience I've ever had buying a Pre-owned Vehicle.

I'll start by saying I dread shopping for just about anything. This is especially true for big ticket items like appliances, vehicles, housing etc... too many choices and always seems like a lot riding on making the right decisions. I was referred to Covert Cadillac by my brother who literally said "I have a guy...", and I am so glad he did.He sent me to see Johnny Baker, and Daniel Walsh, who immediatly recognized my brothers name, and made me feel welcome right away. Daniel made sure I was comfortable, and listened to my needs, and my current situation to get the complete picture of who I was, what I wanted, and why I wanted it.He then assured me that we would cover the whole spectrum first, to help us narrow the scope down to the best fit for me, and my budget. I was worried that what I was looking for wouldn't exist, or that I'd have to settle for less than what I wanted, just to get what I could afford, but Daniel kept me assured that my patience would be rewarded, because he would exhaust every avenue to make sure I was satisfied.I couldn't be happier with the end results. Daniel kept looking, even scouring the other Covert inventory, until he found exactly what I was looking for. Working with Johnny, he notified me right away, and brought the truck over to the lot for me to see, and It was perfect. I nearly shouted "sold" on the spot. Daniel walked me through the rest of the process, and introduced me to Jerry Duran to handle the financing, which went very smoothly, just like the rest of the process had.This has been nothing short of the best Vehicle purchase I have ever made, and I attribute it completely to Daniel, and the other courteous professionals I encountered at Covert Cadillac.Thank you for making this such a comfortable, and easy experience.

Auto Purchase

Covert Cadillac is a wonderful dealership and it has been our experience they take care of their customers. We took our 2008 Escalade in for some needed work and ended up trading that vehicle in on a 2012 Escalade. We were only interested in vehicles other than black, grey (silver) and white which is a real challenge these days. Chris Tropiano went through many pages of available cars and showed us a pearl white one that was so similar to our trade in that we decided to purchase it. We were concerned that the time needed for signing would take 3-4 hours as it had in the past with other dealerships . He assured us that would not be the case and we went home with the car shortly thereafter. We went back after the weekend and signed everything the next week and true to his word it was very quick and speedy thanks to Jerry in the finance department. We did take it back for some small issues and were given a loaner that was comparable to what we were driving We are going back tomorrow and Chris is going to put on plates, registration tag and toll tag. Great customer service. Also need to thank Jennifer the service department for always being so kind, friendly and helpful.

Best Ever

Everyone I dealt with went way, way behind what I had expected. They listened to what I wanted and helped me pick out the perfect car. Bradley Allen and GM Bradley Elliott were wonderful I am totally satisfied with my new car.

Super Buying Experience Hands Down!!!!!!!

In all my years of purchasing cars this was hands down the best experience i have had at a dealership. Very professional, great customer service and no pressure sale totally loved that. Chris Tropiano our salesman was wonderful and Jerry Duran was quick in handling our paperwork. Couldn't say enough about the over all experience superb from start to finish.

The 4 hour drive was worth it..We got SUPERB SERVICE!!

From the phone call after finding the car until the 4 hour drive there. Chris Tropiano kept the line of communication open. Very Profesional & he listened to us...The Customer!!

Professional, honest, good customer service.

Covert salesman was professional, personable and super helpful. Finance DEPT was efficient and helpful assisting in quick handling of paperwork. Got me s good interest rate. Management was fair and up front with the deal.

Great Buying Experience-Bradley Allen is AWESOME!

I was shopping for a Pre-Certified Cadillac and it was obvious that Covert Cadillac had the inventory which I was looking for. I live in Fort Worth and after wondering if it would be worth my time to travel to Austin to possibly purchase a car, I decided to inquire. I was fortunate to have Bradley Allen answer my initial inquiry and was that a blessing! He was awesome to work with, a true professional. He continuously went above and beyond my expectations for service! I visited Covert to pick out my car on one weekend and flew back the next weekend with my family to take delivery of the vehicle. Bradley even came to the airport to pick us up! Talk about service! He was quick to respond to all of our questions through the process and made the actual buying process itself simple and pleasant. Something that had real meaning to me was the fact that I discovered Bradley is a Veteran and now serving in the Guard/Reserves. Thank you Bradley for all you have done for our family and our great country!

Great Buying Experience-Bradley Allen is AWESOME!

I was shopping for a Pre-Certified Cadillac and it was obvious that Covert Cadillac had the inventory which I was looking for. I live in Fort Worth and after wondering if it would be worth my time to travel to Austin to possibly locate my car, I decided to inquire. I was fortunate to have Bradley Allen answer my initial inquiry and was that a blessing! He was awesome to work with, a true professional. He continuously went above and beyond my expectations for service! I visited Covert to pick out my car on one weekend and flew back the next weekend with my family to take delivery of the vehicle. Bradley even came to the airport to pick us up! Talk about service! He was quick to respond to all of our questions through the process and made the actual buying process itself simple and pleasant. Something that had real meaning to me was the fact that I discovered Bradley is a Veteran and now serving in the Guard/Reserves. Thank you Bradley for all you have done for our family and our great country!

Best online buying experience with Daniel Walsh!

Daniel was the best car salesman I ever had the pleasure to work with. He was so accommodating and professional to work with. Knowing that I couldn't leave work, he drove through rush hour traffic to deliver my car to me. The next day, we haggled, came to an agreement and I signed the papers on a really great SRX!! I am one happy girl and a committed Covert customer :)

Covert Cadillac

Great service as always! I definitely recommend Covert Cadillac!

Best Experience!!!

I had the pleasure working with Cory Rutherford. From the first initial phone call he was extremely pleasant and worked diligently to get me in my dream car. Unfortunately, I have been turned down from several car dealerships due to lack of credit. Cory was able to get me approved, without a co-signor and in my dream car within hours! I then went to pick it up the next day. It was fully detailed, full tank of gas, and ready to go. Cory was extremely humble, funny, and quick to give me insight for all the minor upgrades I am wanting in the future. I really appreciated his kindness he gave from the moment we walked in. I will refer everyone over to Cory and will no longer by a car anywhere else! :)

The easiest car I ever bought

Being in the car business before retireing and saw a used corvette I wanted, I went to Brad the owner and we hammered out the price, and took the car home to show my wife. I have known Chris for a long time and called him and told hime to get all the paper work ready so we could come in and sign and leave.Amin helped me buy my first car through the mail and he made everything easy so we came in and signed with no time wasted.Go to Covert if you want an excellent deal and no stress, I would recommend them to anyone I know.Thanks all of you

Patient with my indecisiveness and easy to work with

Daniel Walsh was incredibly patient as he helped find my perfect car (purchased used and looking for a very specific model/color combo/price). He made the process easy and delivered my car in the evening so I didn't have to drag my kids to the dealership.

Best Sales experience ever with Daniel Walsh

Daniel Walsh went above and beyond to ensure the sales process was smooth and efficient. He was very accommodating and patient with my particular situation, which immediately put me at ease. I really appreciate all the extra time and effort he put into the process to make me feel comfortable with the vehicle and my purchase. I will be forever grateful!

Cory Rutherford, Salesman is the best

Cory assisted my wife very humble and effectively from her fist phone call to the last signature. He is the best salesperson I have delt when purchasing a vehicle in the past.

Great purchase experience

Excellent experience from my perspective in working with the sales and finance team. They made the whole experience in purchasing the car easier than I have dealt with in the past. I have owned several BMWs, Mercedes, and Porche's, in the past and none of the dealerships matched this experience on my purchase. I would definitely recommend them to others. Kudos to the team and experience.

Professional, Easy & Efficient!

I have now purchased 3 vehicles from Covert in the last 3 years, with Phillip Robinson as my point man depending on what type of vehicle I wanted to purchase. I buy from Covert because of the people, professionalism, efficiency and straight forward deals. Today I was referred to their Cadillac Certified / Preowned department and had the pleasure of working with Daniel Walsh (sales), Eric Long (sales mgr) and Armen Khachatryan (F&I). I am a sales manager in another industry and really value the way these guys worked together and inline with my needs. If you hear people complain about buying a car they list the following: not efficient, good cop v bad cop, not so professional. Well, that is all 180 degrees different at the Covert family of dealerships. I will be purchasing 2 more vehicle in the next 2 months from them. Thank you gentlemen, it was a pleasure.Regards,MLee

Phenomenal

We've just purchased our 3rd vehicle from Cory! I have to say that we would never think about purchasing a vehicle from anyone else because Cory is a professional, courteous, easy-going person that makes the experience fun and exciting. He goes above and beyond to help you find the car of your dreams, and the excellent service doesn't end when you drive off the lot. He continues to stay in touch with you to insure that you are completely satisfied with your purchase. If you want the best possible buying experience, look no further. Cory is the best there is!The last 2 vehicles we worked with Armen for the financing. He found us the best rates and explained all the options available to us. He didn't try to sell us anything we didn't need and made sure we understood what we were buying. I could tell he really enjoyed looking for and finding the best financial institutions for us. He was such a pleasure to talk with and we're so thankful to have worked with him. Ask for Armen! From the moment you walk through the doors of Covert Cadillac on 183 & Duval, you will be warmly welcomed.

"Cory Rutherford" Sales Representative, Covert Cadillac ,

To whom this may concern,Wanted to start off by saying it was a xxxx of a pleasure dealing with Cory, he was extremely kind, courteous, professional, and went above and beyond for me "the customer" interested in purchasing a new vehicle. He made the whole process very painless which I appreciated tremendously. From start to finish, Cory, was there the whole step of the way which made things super easy and made me avoid the headache you normally get. I would recommend Cory, to anyone who is in the market for a new vehicle. You have a great employee working for your company, now days you don't receive service like that and that type of attitude go's a long way in that type of business. Please offer Cory, vacation,raise,and maybe a nice "bonus check". Thank you again for having such a wonderful employee working for your Company.Regards,-Eryn Hogan

Nothing But the Best

The fact that this is now the 5th car I have purchased from this dealership in the past 10 years of which 4 of these 5 were in the last 4 years should speak volumes! I have always trusted the Covert name as the Sales staff and all other personnel are as professional and as personable as one could ask for. In this recent purchase I worked with Chris Tropiano. He and all of the other Sales professionals before him were excellent. No high pressure nonsense at this dealership. They treat you like an adult and give you the needed time to make an informed decision. I also need to give a quick shout out to Jerry for an excellent job in the finance division. He has built great relationships with many banks and made it a very easy and pain free process in securing financing my automobile. Clearly my next car for myself or my family will be back at this dealership. Also the fact that they have many manufacturers vehicles under one roof makes it about as easy a process in finding the right car as one could ask for!!!!

Very smooth buying experience

The customer service was excellent by management, sales, financing and service. They all made our buying experience very simple. We will definitely buy again from Covert Cadillac.

Purchased a new car

Cory at Covett Cadillac is one of the best professional sales people I've ever had the privilege of working with. He's very courteous, knowledgeable and love his craft. I would recommend all my friends to him.

Great Customer Service

I flew in from out of town after completing most of the deal via email and phone calls. Chris picked me up from the airport and brought me to the dealership where we completed the details of the purchase. I was in and out of the dealership in just over an hour. It was a wonderful experience.

Awesome experience!

I just recently bought my GMC Acadia from Bradley Allen at Covert. He was awesome to work with and has continuously gone above and beyond my expectations for service! He has been quick to respond to all of our questions and made the actual buying process simple and pleasant. Thank you Bradley!

Quick, Friendly, and Efficient

I had been on the lookout for a specific model year of Lexus IS 250 AWD, and luckily, one popped up at Covert Cadillac, just a few miles from my home.I went in to have a look and was helped by Cory Rutherford. He was immediately familiar with the details of the vehicle and was able to answer my questions easily without pressuring me to make a decision too quickly. I took a test drive that Friday and loved the car but wanted to sleep on it. After thinking it over for the weekend, I got in touch with Cory on Monday, who gave me a few tips to make the purchase process go smoothly, such as filling out an application online ahead of time - much appreciated.A few hours later I was in the office for some paperwork and to meet with Jerry Duran regarding financing. Yet another simple, smooth part of the process. Jerry explained my options, set up auto-draft for me, and sold me a customized extended warranty. Nothing over the top, and he didn't push too hard. Just helped me pick out a few options that seemed to me to be worth the money.I was handed back over to Cory to finish up the transaction, get my temporary plate on the car, and off I went! The process, from start to finish, couldn't have been easier, and the staff couldn't have been more friendly and knowledgable. I felt no pressure to move quickly at any point in the process, and I wouldn't hesitate to return for another purchase.

Great people and experience.

My wife and I heard an radio ad for Covert Cadillac, stopped in and met Chris Tropiano. We talked a few minutes and told him what I was thinking about. Chris showed us several SRXs and we picked out a certified 2016 demo. Chris was very helpful and answered all of our questions. We were on our way home in under 2 hours including a test drive. Overall, very pleased with Chris and our experience at Covert Cadillac.Jim and Debbie R.

Christopher made buying my Cadillac super easy!

Buying my car was actually an enjoyable experience. Christopher listened to my "must have" list and came up with the perfect car for me. Hassle free negotiating from sales and financing was a bonus. I'm impressed with the overall selection of certified used cars. I highly recommend Covert Cadillac and Christopher is an amazing representative of quality customer service. ????

I keep coming back

I have bought (now) 4 cars from Covert Cadillac and have tried other dealershipS but not one compares to their sales and service. 3 of my cars have been sold by Johnny baker and because of his excellent service he has moved on to management and now my last truck from Daniel walsh. He was able to solve my issues and provide excellent customer service. I Highly recommend him. I can't say enough about this dealership and their people. Great place.

Satisfaction Guaranteed

I had an excellent experience with this terrific staff. They were attentive, considerate and expedient. I would strongly recommend this dealership to anyone. I truly felt like one of the Covert family!

Customer sales

Chris Tropiano, a sales person for Covert has again mastered his customer service. I have purchased two vehicles from him and he has never waivered his commitment to make sure the purchase, sale and his overall duty to his customer is not compromised.thank you.

Best experience i have ever had.

This was the best dealership and people i have ever had the chance to purchase a vehicle from. My salesman was Cory Rutherford and he did all the work on finding my family the best vehicle that fit our needs. The experience was painless and the process was quick. We drove in from out of town and when we got there the deal was all but done when we walked in the door. I will definitely be buying my vehicles from them in the future. Huge thank you to Cory Rutherford and Eric Long for being so professional and making our experience so easy.

Outstanding

Great experience and not an all day process. My salesman, Cory Rutherford, was great. He was very professional, understanding, well to do whatever it took to make my vehicle purchase a breeze. I came from out of town and he had now problem staying late waiting on my arrival. He got me the best price for my vehicle, made sure it was cleaned, filled with gas, and ready for the road. Cory made sure the finance paperwork was correct to make that process painless as well. This team at Covert worked well together to make everything smooth and quick as possible. I will consider buying from them in the future. Thanks Cory and the Covert team.

Excellent Experience

This was the best car buying experience! Our salesman Cory was very helpful, answered all questions, and was a pleasure to work with. We would buy from him (and Covert) again without hesitation!

Cory Rutherford

Our salesman Cory Rutherford was the best. He had or best interest at heart when putting us in the right car. We we're upside down and didn't have the best credit, but he made it work. He is super friendly, easy to connect with, and is always there when we have questions. Thanks for helping us make the right choice, we love our new Cadillac CT.

Proud Cadillac Owner!

I was happy to work with Chris Tropiano and appreciate his level of professionalism. I am not an impulsive buyer so had done my research and took time driving a number of cars on different days. Chris was very pleasant, informative and patient too .. not pushy at all. Once I chose the best car for me, Chris and Armen helped to make the sales transaction easy and convenient. I love my Cadillac, would recommend these guys to anyone, and will be back to do more business in the future. Thank you!

i love my 2010 Lexus!!

Chris Tropiano and team over at covert Cadillac used cars were amazing! They made my whole experience amazing, they definitely have a customer for life!Thanks guys! I LOVE my car!!

Five Stars for Chris Tropiano

Got me just what I wanted at the price I needed to be at. Worked with the sales manager and the finance manager to make sure everything went smooth. And taking the car home overnight for a test drive gave me a lot of confidence that the car I was looking at had nothing to hide.

My Dream Car!

I worked with Cory Rutherford, and he was wonderful! He was referred to me through a co-worker and I was told he would be fair and help me get the car that I wanted. I had a limited budget but Cory was able to work with me. He was a pleasure to work with, and we talked as if we had known each other for years. I will go back to Covert and I will work with Cory again.

Happy to be a owner of a Cadillac

We were in search for a vehicle, and happen to end up at Corvette Cadillac one late afternoon, met Chris and decided we were going to buy a Cadillac, Chris was down to earth, no run around or beating around the bush! But maintained his professional attitude. I will highly recommend anyone looking to buy a car visit Chis first! We will back!!!!

"You Have My Five Stars Cory"

Working with Cory Rutherford or should I say "Him working with me" LOL was a blessing. He is perfect for someone who knows what they what and is willing to test drive every car on their lots to find it. " I Never thought I would be in a Lexus with my budget" YAY!!!!!!Thanks Cory and the Team!

F150 Purchase

Bought a F-150 from Cory who was very helpful in making the process quick and fit things into my schedule. I went out of town so they delivered my truck to Spicewood.

I'm recommending Covert Cadillac to EVERYONE I know!!!

Bradley Allen could not be a more fantastic car salesman that doesn't act like the quintessential "car salesman". Any car dealer that will have their techs double check the first vehicle you found for issues and then refuse to sell you a lemon is worth more than their weight in gold. After we learned that our first choice wasn't right, we told him our down payment, the payments we could afford, and he tirelessly worked to find the perfect car for our needs. Bradley was patient, considerate, and went above the extra mile to make sure that he put our family in a SAFE vehicle. I will recommend Covert Cadillac, Bradley Allen and their amazing team to everyone who will listen....these are people who absolutely care about their integrity, the integrity of the vehicle they are selling, and also care more about making sure that the vehicle is the right for your family versus making a dollar. Go see Bradley Allen, he will not disappoint you!

Great experience

Found the car that we wanted on Cover's website. We contacted Chris Tropiano and was able to work out a deal before we headed to Austin from San Antonio. Once there, Chris and staff stayed late and took great care of us. Chris showed us around the facility. They got us in our car that evening.

Impeccable customer service

Daniel and Eric went out of their way to find the perfect car for our needs. It took a while to find the right one, but Daniel kept me in the loop the entire time. He and Eric made the whole car-buying experience a painless, enjoyable one. From sales to service, Covert Cadillac takes serious good care of its customers, time and time again. Thanks, guys!

Makes things happen

I had an outstanding experience there Cory Rutherford is definitely a great asset to them makes things happen and customer service is awesome thanks for your help

WOW what GREAT people!

Brad, I just want to tell you about my experience buying a car at your dealership. Cory Rutherford, our salesman, listened attentively to the many detailed requests that Kiffany had for her new Jeep. He searched the entire Covert inventory and gave us many choices to choose from. The Jeep he found blew us away and he made the buying experience very easy. Once we settled on the Jeep, Cory took me on a tour of the dealership including the service department where I met Jennifer. She greeted me with a smile and I felt assured that our service needs would be in good hands. During financing Armen was amazing. I never felt pushed or intimidated into buying something I didn't want unlike the previous dealership Kiffany and I visited before coming to yours. The new contract computer was really cool and made the process really fast. All in all it took about two hours to buy a car and I thoroughly enjoyed the process with your guys. I would recommend Covert Cadillac to any of my friends or family and we will definitely buy our next car there. By the way have I mentioned how happy Kiffany is? Thanks again Brad and everyone!Jeff Faust

This is our second purchase of a certified Cadillac.

We were happy to have a salesman like Chris Troiano to return to when we bought our second Cadillac. He was very thorough in explaining the features of the SRX. We were very satisfied with the negotiated price and trade in offer. Overall, it was an excellent car-buying experience.

Happy Campers

I live in Houston and my son lives in Austin. He found a car at Covert Cadillac, I did the leg work over the phone and internet with the dealership and traveled to Austin the next day. We walked into the dealership spent less than two hours and we were driving home with his new car. We are all very happy campers. The service was great!!!!!!!!!

Super Pleased

Daniel Walsh was so kind, patient and not sales pushy. Found him through cars.com, he replied to a chat feature. He answered my quick questions I had online. Very professional. He sent me other suv options he had in stock based on my needs/wants and followed up with me for my appointment to visit him. I never felt like I was being "taken" or rushed when we were discussing the prices, warranties, and other terms, even though the process kept both Daniel and Armen after hours to complete. Daniel asked if I would come back the following Monday for a full redetail and wash since the vehicle had been rained on and driven since its first cleaning. The absolute ONLY negative thing about this experience (which isn't even worth loosing a star over) was when I finished with Financing in a separate building I had to walk across a driveway outside back to the sales floor to Daniel- it was dark and slightly confusing what door to go through. Wish I would have been accompanied to where I needed to go. Simply to minimize confusion, safety, and to complete the luxury experience with a hand off. But really, I am so happy with everything, the process and my purchase.

sales, service and tech depts

This is the second CTS I have purchased from Covert and am extremely satisfied. Joe Joseph is my salesman and I will come back to him again in a few years. He answered all my questions, took care of all the paperwork and made it a smooth process. Adam in service is my guy to see and I have been going to him for six years. He assures that my car gets fixed, on time and explains the services needed so I can make a purchasing decision about repairs. I have just met Jeff , who is patiently teaching me about how to use all the new electronic equipment on this vehicle. I am learning all about the CUE and am finding it easier to use than I had worried about. I will continue to go to Covert with my car needs. With employees like Joe, Adam and Jeff, who wouldn't?

Great experience

Noticed a vehicle online so I went to check it out on a whim. Ended up leaving with the Cadillac I've wanted for a while now and so far very pleased. Pretty easy experience, seemed to go rather quickly!

Best Experience Ever

My wife and I purchased pre-owned vehicles from Chris T. at Covert Cadillac in Austin. They listened to our requirements, rolled out cars for us to test drive that were within budget, but also met the driving experience we wanted as well We were even pre-approved by finance within the hour to make the decision to buy easier and faster than ever. Chris T. was exceptionally professional as were all of the Covert team we dealt with. We couldn't be more pleased with the vehicles we purchased they are both in excellent condition at the time of the sale and still are to this day. There was no hassle, no pressure, and no obligation. It was simply the best car buying experience my wife and I have ever had. Nice job to the Covert Cadillac team, especially Chris Tropiano and his "Saint like" patience with my wife as she decided which car to buy. I also want to give a shout out to Gary Fitzpatrick in finance who was extremely proficient and helpful I bought my 2006 CTS from Covert and now my new CTS. I'll return a 3rd time to Covert its an easy decision for us, we wouldn't go anywhere else.

Great experience

I drove in from out of town and they were very accommodating. They offered me a ride to drop off my rental car. Chris Tropiano was a pleasure to do business with and it's still very helpful a month after the sale helping getting a spare key made. Covert cadillac made buying my new truck easy and enjoyable.

Efficient and Amazing to work with

Chris helped with the sell of my husband's vehicle in Nov 2015 and our experience was awesome. We were out of there with a new car for my husband in about 2 hours. In Jan. 2016 I sent Chris a text about the vehicle I was interested in and he told me to come in and he had it ready for me. When I got there there were other people looking at the vehicle I wanted and very interested however since I made an appointment with Chris, He made sure that I had first rights to it. I had to wait for my husband to come a few hours later so he told me to take the vehicle and come back. Chris is very patient and makes sure that you get what you need and the most important part for me stay within your budget. I left with a new vehicle that too. Both were very pleasurable and efficient experiences. The manager Johnny and the finance manager Gary are awesome too! They worked with us on both car deals! We are happy Cadillac customers!

A-OK!

These guys are relentless about getting a review. Luckily for them, I have no complaints about my interaction with them: They had the car I wanted at a reasonable price, and I purchased it with no hassles. They didn't budge FROM that price at all, except to discount it a little for a missing 2nd key that they initially told me they had, so don't expect a lot of haggling in the process unless you've got serious skill.The people I dealt with were very professional, which I very much appreciated, and did take care of a scuff on the side panel that I had concerns about. The process was fairly simple, and I have no negative feelings about the dealership or the people there. This was my first time buying a car from a dealer, and I felt comfortable & like they treated me as fairly as a dealer ever would.

Exellent

Daniel Walsh did a awesome job, I needed a car to fit my family and work needs. He went out of his way to send me information concerning a car I saw on-line. He sent information quickly and was on top of his game. He was very respectful and friendly and had a good attitude and seemed he really enjoyed his job. I will defitnally refer my friends and family to him. In addition, all the staff in the Caddilac pre-owned were friendly and consitantly asking if they could help.Just a heads up, when I showed up, I went to the other side of the dealership. The pre-owned section, I walked around inside the Office, walked around outside and stood in the front and no one offered assistance. Just a heads up....

Smooth and efficient

Chris was great to deal with. He provided a no hassle sales approach while offering as much information as possible to make myself comfortable with the vehicle. I will definitely keep Chris in mind for future purchases and any potential referrals I may be able to provide.

Purchase of new car

Thanks to Joe, we got a great deal and had a great experience. Covert Cadillac will def be seeing me in the future. Thank you guys!

Came in to buy a jeep I saw online

I saw a jeep online so I came in the same day. Daniel took care of me and gave me a good price on the car. The jeep also had some dents but by the time I got it, it looked pretty close to perfect.

Great Vehicle; Great Service!

We went in to just test drive some SUV's and left the next day with a beautiful Chevrolet Tahoe. We got a great deal. Chris is very good at getting you answers and doesn't just stop once the paperwork is signed.

Great Experience. Joe Joseph was awesome!

I did my research through the internet and Joe responded exactly as I had requested him and didnt bother me with calls until I was ready to talk to him over the phone. The buying process was straight forward and as simple as it could be. Great experience

Best experience ever!!

Just bought an SUV and got the best customer service ever at Covert Cadillac. If you want the right vehicle, go see the number one salesman Cory, he rocks!! He will make your car buying experience worth it!!!Wendy R.

Great car , great service

I used the website and got instant responses from the sales team . We are and will continue to be repeat customers. Thanks Again Bradley ! I love my Red CTS ;)

Joe Joseph is the guy to see here.

Joe Joseph is the man to see here. Great guy and very straight forward. He helped me find the most perfect new Escalade! I strongly urge you to take my advice and go see him.

Great car buying experience

I just purchased a used Nissan Murano from Covert, my salesman Chris Tropiano was great, I got a great deal on a great car, and the car buying experience was pleasant.

Enjoyable, Informative and Fun Experience

This is my second new car purchase from Covert Cadillac and the experience was as good as the first one. Joe Joseph is excellent at asking the right questions and helping determine which new car option is the best for use. From finding the right vehicle, to identifying the option package, to reviewing the various financial purchase or lease options, Joe is simply the best. I will never buy another vehicle from anyone else. Thanks Joe!

Covert Cadillac

Everyone was helpful and courteous. Eveything was done in a timely manner.

Enjoyable and effortless experience

From first contact to closing, all of staff I encountered at Covert were professional and friendly. My salesman, Bradley Allen took the time to understand my needs and answered all of my questions in a clear manner. I feel like he was my advocate for closing a great deal! Highly recommended.

Service

Service was done quickly and thoroughly. Service advisor Michael Capps keep me informed of the service being done and when it would be completed. All the staff are friendly and helpful. Highly recommend Covert Cadillac.

Customer

Service on my vehicle is great. The entire staff are very knowledgeable and professional.

Excellent service

Thank you Last week, I purchased a SUV from Joe Joseph at covert Cadillac. To date, it was the easiest purchase I have ever made. He and all the staff were very gracious and meet all my needs in a vehicle. They also assisted with great financing. I have driven my vehicle for a week now and am very pleased. Thanks to all the staff at covert. A very satisfied customer. Carol Anderson

GREAT CUSTOMER SERVICE AND SUPPORT

Great Service! Customer Service Representatives are so cordial and are really attentive to all of your concerns. My service representative, Adam, is the best and makes sure that my 2013 Cadillac XTS Platinum is in top-notch shape!! Way to go Covert Cadillac and Keep up the good work!!!

Great Fun - Highly Recommend!

Very knowledgeable and friendly sales staff. Listened to my requests and found me the perfect SUV. I'm very happy and satisfied with the financing, too!

Friendly service personnel and great service

I had my oil changed and my appointment time was 10:00 - my car was taken at 10:00 and I received it back about an hour later with a terrific wash job and all vacuumed out inside. Everyone was very pleasant to work with.

Quality service by outstanding employees

Service was handled professionally and timely. Employees, as usual, are outstanding.

Great Professional Team

Fast, friendly, professional service that always goes the extra distance. Thank you!

Best Service Ever

My service at Covert Cadillac is excellent every time I bring my SRX in for anything. Jason is my service advisor and he is amazing! He answers my questions and never makes me feel I have bothered him. The porters are always friendly and very helpful!

Covert...a god place to buy your next car

The folks at Covert know me and they know my car. They treat us like family.

New XTS

top notch dealership, friendly professionals in every department. the place to do business with people willing to listen to the customers wants and needs. definitely the place to go for sales and service.

Fantastic communication & service!

Fantastic service! Jason maintained superb communication! Jason continued to provide ongoing communication to assure my concerns were addressed!

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