Courtesy Motors

4.6
Overall Rating

Customer Service: 4.5 Buying Process: 4.5 Quality Of Repair: 4.5 Overall Facilities: 4.6


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Tried to buy a 2016 Hellcat

1.7
Bob on 01/19/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

This is the most unprofessional, unreasonable dealership I have EVER dealt with! This is coming from a person that purchases several vehicle a year for a business. I was interested in a 2016 Hellcat this dealer had on the show room floor, and planned to trade in my 2012 Challenger with under 2,000 miles on it. No one at this dealership would call me back or help me at all. The sales manager wouldn't even talk to me while I was at the dealership to see the car. I have tried to purchase almost 6 vehicles from this same sales manager, and he can never put the deal together. I will never shop at this dealership again.


Great service

4.5
Walt Babiak on 10/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

They got me into a car I wanted for the right price range.


Bought a 2012 Cruze

5
Mildred Vaughn on 10/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased a 2012 Chevy Cruze from Walt Babiak. It was a very good experience and I would be back again for another vehicle and would definitely work with Walt again. Not pushy very very patient.


Purchase

3.8
Leo on 10/28/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

It was great working with Walt at courtesy This needs to be 50 characters long so ...


new car

0
brooke on 10/24/2015

excellent customer service with Bobby krouse. would highly recommend


Bought 2015 Rogue

5
Melissa and John Woomer on 10/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased a 2015 Rogue from Walt Babiak and Roger English. It was a great experience and I will definitely be back.


Nice guy

5
Jenn on 10/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Curt was super helpful and got the deal done in no time. Also he is pretty easy on the eyes which is always a plus!


Leased a 2015 Jeep Grand Cherokee

5
Michael Harris on 10/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Walt Babiak and Joe Kennedy were extremely helpful, and knowledgeable. Walt even stayed late to test drive multiple cars. Both Walt and Joe made the process effortless. I am very happy to have met both of them.


Great service

5
Dave sandy brown on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Walt made it an awesome experience. We was first time new car buyers, it was great and fast. we love our new jeep. When we ever want to buy a new car again we will first go back there.


Good job Bradley Walker!

5
s platt on 10/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We worked with Bradley Walker to purchase a pre-owned vehicle. We were disappointed when we were expecting to leave soon with our new vehicle, only to find out it had never been "green tagged" (?) and couldn't leave until it was completely checked over and 2 recalls were completed. We ended up having to wait until the next day to get the vehicle. Through it all, Bradley Walker remained professional and polite, and did his best to make it a pleasant experience for us. I also want to mention that Richard Stewart in the Financing Department was a pleasure to work with as well, as seemed to want to bend over backward to make sure that I was able to understand everything I was signing, and I never felt rushed or pressured.


Great Car Buying Experience

5
Karen D. Finney on 10/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a very pleasant buying experience. Walt Babiak was a pleasure to work with; very polite, courteous, and professional. I would have any of my friends that plan on visiting this dealership ask for him. I have bought several new cars over the years and would consider this one of my best and easiest experiences.


strong and courteous sales staff

3.2
BruceD on 10/16/2015

Customer Service: 2.0 Buying Process: 5.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

Had the pleasure of working with Walt Babiak from the sales staff and couldn't have asked for a more courteous person. I believe he worked hard to meet our needs and limits while delivering the vehicle we wanted. We also had a very positive experience with the Sales Manager, Jim Hetrick and the finance agent, Rick Stewart, a real joy and pleasure to work with. All these folks plus the girls out front, worked extremely late at night so that our limited schedule could be met. My wife and I are extremely grateful to these folks. We would have no reservations about referring others to the sales department here.


Great job!

5
Sandra Rhodes on 10/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Walt Babiak was very patient with us to ensure we were getting the best vehicle for our family!


Bought an Explorer

5
Isaac Hassen on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent experience. Very helpful. Worked with Walt.


Outstanding Service

5
Paul&Judy/ Happy Campers ! on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In the past 15 years of being with Courtesy Motors of Altoona, Pa , we have leased 4 Grand Caravans and a Nissan Altima VS. The service that we have experienced each time in either leasing a new vehicle, or having to go in for any kind of repair, or simply having our car maintained, was always "more than satisfactory", it was OUTSTANDING ! They have always treated us with much respect and went out of their way to accommodate us should any need arise ! The Sales Manager JIM, is very friendly and strives to do his very best to help you find exactly what you are looking for ! Believe me, we always had a smile of satisfaction on our face when Jim did his part to help us lease or buy a vehicle ! Courtesy Motor has a very efficient group of people working WITH HIM to make sure our time spent with them is not a "long waiting process" , that's been in vain ; but we found that it is instead , a very pleasant and enjoyable experience ! Every Assistant Sales Manager that we ever dealt with during our 15 years with Courtesy Motors, have shown us a high standard of satisfaction as far as their presentation of the vehicle that we were interested in buying, or leasing. Walt Babiak, who recently sold us a 2015 Nissan Altima VS , has definitely earned the right to be called one of those Great Assistant Sales Mangers ! When it came to assisting us as his customers, he was 100% thorough in giving us a grand presentation of our new Nissan ! We can attest that we left Courtesy Motors in our new Nissan as very happy campers ! My husband and I would give Courtesy Motors Sales , Jim, Walt, and all else involved, a Hugh Hearty, High Five. . . . and that adds up to a 10 plus !


Go See Roger Barnett

4.5
Tim in WM on 10/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Go see Roger for your next vehicle. He is no pressure, and makes the experience less stressful. He is about as nice a guy as you are going to find. Roger knows vehicles, you wont be disappointed. In years past the service Department wasn't always the best, however the last few times there, they are really stepped it up and make sure they take care of the customer. The guys in the parts department are knowledgeable and easy to deal with.


Go see Walter Babiak!!!

5
Staci Chambers on 10/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We make the 1 hour drive just to see Walter Babiak! We have purchased two Jeeps with him and highly recommend him to all our friends!!!


Great Experience

0
Virginia C on 09/30/2015

I had just recently purchased a 2014 Toyota Prius from Walt at Courtesy Motor Sales in Altoona, PA. looking forward to loving it for years to come!THANKS WALT!


Great service

5
Eric/Lori on 09/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly, fair buying experience. Honest and upfront with deal. Had a great salesperson who took the time to find us the car that we wanted. I would recommend Courtesy Dodge and Walter Babiak when buying a car.


great service

5
p j c on 06/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been using the service department for 20 plus years & have had great service


Good service department, horrible old-school sales

2.5
Biff on 06/04/2014

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

I have visited this dealership many times in recent years, both for service and when shopping for new and used cars. The service department is pretty good, but the sales department is definitely "old school", and that is not a compliment. The salespeople want to play all of the games to and waste your time. You can't get a price from them and they even hold your keys hostage while they try the "good cop, bad cop" team approach to wear you down.


Great Experience!

5
Travis on 06/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a very positive experience! Sales folks were honest and upfront the entire process. Will return...


would go again

4.8
Mike on 06/03/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought my last Nissan with no hassle and have been pleased when back for service.


Not what I expected...deal worked out OK

3.8
Jenny on 05/17/2014

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

Very helpful staff Deal made as promised Will buy from dealer again!


Great service

5
Dick from Cresson on 04/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0

I receive great service from the entire service department on a regular basis. I have been using them for over eight years.


Fast oil change

5
Don on 06/15/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Returned for advertised express oil change without an advance registration. Immediate friendly greeting and service registration at check-in desk. They rapidly pulled up my vehicle's recent service history to verify needs. Waited in clean, large waiting room with big screen TV, coffee and snakes available for use. Service was completed in a short time. Paid and was on my way to other tasks.


Friendly Service Dept

5
Mike on 04/22/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my 2012 Charger there for an alignment - the advisor at the counter was friendly and got me a loaner car - so I could get back to work right away. And the repair work was done quickly so, when I got back, the paperwork was ready to roll and I was out the door in 2 minutes. I always get my routine maintenance done at Courtesy. The service is top notch and very friendly.


GREAT SERVICE

5
Becky Clapper on 11/28/2012

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was greated by a girl named Stephanie. She was so friendly and nice and helped me right away. My car was done very fast and right! love this place!


$49,605

Mileage: 0

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Altoona, PA

Engine Type: 2.7L V6 EcoBoost® with Auto

$42,885

Mileage: 0

Color: Other

Transmission: 8-speed Automatic 8f30 Transmission

Body Style: SUV

City: Altoona, PA

Engine Type: 2.0L I4 DOHC DI Turbo Engine w/

$49,605

Mileage: 0

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Altoona, PA

Engine Type: 2.7L V6 EcoBoost® with Auto

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