Courtesy Car City

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.8 Quality Of Repair: 4.6 Overall Facilities: 4.7 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0


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Service Dept is Awesome!

5
Ambre McGuinty on 07/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've been to plenty of places that say they can do a well done job when providing an oil change. The gentlemen at Courtesy talk the talk and can walk the walk. Thanks a bunch guys.


not happy with my last oil change!

1
mike x customer on 04/26/2016

Customer Service: 1.0 Quality Of Repair: 1.0

my dip stick was on top of my engine when i got home.there tire sale was for kia only,they could not sell me tires for my lincoln that i bought new there.i will not go back there.


Really enjoyed working with Jason Murley.

5
WPBauer on 04/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason was very knowledgeable and helpful in finding the exact Optima to meet the needs of my wife and I. He was very friendly and showed a concern to help us as we sometimes struggle to deal with the new fangled electronics.


Great experience with Jason Murley at Courtesy

5
Jay and Barb on 04/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We arrived at Courtesy to look at the Kia Sportage and investigate weather we could afford a new vehicle. Jason took us for test drives in 2 Sportages and explained the features of each very thoroughly. While we were test driving Jason had our trade in evaluated. We spent a few minutes working through some numbers and found that we in fact become a Sportage owner. Jason introduced us to Rich Beam the finance manager who was very informative, patient and personable. In short order We were proud new owners of our Kia Sportage. We wish to thank Jason , Rich and Courtesey for a great experience.


Don't waste your time!

1
FY on 03/22/2016

Customer Service: 1.0

I sent an email inquiry to this dealer regarding photos,askin price, and Carfax info., as I am not in the USA at present. Instead of replying with what I asked I received a solicitation to call and Blah Blah Blah. If they can't reply with these basics... it's not worth my time or yours to deal with them. Why do dealers want to be "INTERNET" dealers and not use the internet to conduct business especially initially. I only fly to inspect a vehicle I an interested in if I get good communication from an Internet dealer. I will continue to shop for this type of vehicle from ANOTHER dealer.


Love my Kia

5
Mike & Liz Erdmann on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jason Murley was very helpful in understanding & meeting the needs of our car purchase. He went above & beyond in helping us get our things out of our old car and into our new, and treated us with dignity & respect. We have and will continue to refer people to Jason. Thanks Jason!! = )


Buying a car with Jason Murley

5
Jacob Knutsen on 03/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went in expecting the normal hassle from all car dealerships, but it wasn't like that at all with Jason. He truly wanted to help and get us into something that we wanted, not something that was high priced and would get him the best bonus. We appreciate everything that he did to help us out and I will be referring any of my friends who want to buy a new car to Courtesy Kia/Nissan.


Joe Campagna- Great Salesman

5
John C. on 03/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the time my wife and I walked in the door we were greeted warmly. Joe Campagna is a great guy and salesman. He worked very hard to get us what we wanted. They didnt have the altima we wanted so he searched and found one for us. The whole process was low stress and everyone was so nice and friendly. They remind me of how dealerships used to be years ago. Very old school. So Ask for Joe Campagna if you want to buy a car, you wont go wrong.


Very rude

1
D Valentine on 01/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

There the rude's people no respect for customers I would never refure this company to no one out of all the car places I have done business with I have never hade anyone treat me the way they did


Jason Murley - very helpful and accomodating

5
Mrs. B on 01/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We arrived wanting to look at a couple different cars and wanted to take a test drive. Jason was right with us and was very cordial. We told him which cars and he accommodating, got the keys and let me drive the first vehicle the other vehicle was on a different lot so Jason went and got the second vehicle and we tested that one. Jason pointed out the qualities of both and even showed us another vehicle that had options that he discerned that we may be interested in. After deciding on the vehicle we wanted he went through everything with us then took us to finance to finish up.... He even tried to get the lady hamster stand up that the hubby wanted to take home... Jason was wonderful and even brought a smile to our faces a few days later when we filled up with gas and we found his card behind the door AND in every pocket AND even under the floor mats - such fun!


Jason Murley

5
Conger on 01/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason Murley was very helpful and knowledgeable with selling us our 2016 Kia Sorento. We would definitely buy from him again. He made my husband and I feel very comfortable with our buy and he explained in detail everything about our new Kia.


Jasom Murley found us the right car

5
David64 on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason was one heck of a salesperson. I had some requirements I needed met before I would even consider buying this Kia. Jason promised all my concerns would be met and he delivered on his promise. We will be looking forward to dealing with Jason and Courtesy again.


Buying experience with Jason Murley.

5
Rich Baldwin on 12/07/2015

Buying Process: 5.0

I have bought cars through Courtesy for many years and have always been treated fairly. My last two vehicles were purchased with the assistance of Jason Murley and they have been my best experience yet! Jason is very down to earth and makes you feel comfortable. He is extremely knowledgeable of the product he sells and takes the extra effort to make sure you understand the entire purchase process. He answers all your questions at the time of purchase and delivery and, even more important, he follows up after the sale. I will always give him first shot at my future business.


Jason + Knowledge + Product = Sale

4.3
Mark on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I had been looking for a car for over a year and would probably still be looking had it not been for Jason Murley. Friendly and easy to talk with, Jason listened as I rambled on about cars that I've owned, the cars that I had been looking at, what I liked about them, and what I didn't like. He noticed that the mechanical was important to me and his knowledge of and his ability to clearly explain the engine / power train (especially the AWD function) was pretty much the clincher. Oh, and the 2016 Remington Red Kia Sorento's style probably had something to do with it as well. Thanks Jason.


Jason Murley Thank you!

4.3
Ross - Optima on 09/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I was in the area for a sporting event and received an email from the dealership I had worked out a price on a new Optima with and they wanted me to advise on what color I wanted for the interior. So I stoped in to Courtesy to evaluate color schemes. Jason was glad to help and also pointed out some things about the car / warranty and showed me some other options. I was impressed with his knowledge, straight forward information and when I asked him to price a car we didn't have to go back and forth negotiationg rather they came back with a fair price right away. I was also very impressed with how the car was detailed and the time Jason took to explain all the technology in the car. I had a great experience and would highly recommend Jason and Courtesy Kia.


Jason Murley for KIA of Courtesy Car City

5
I Love my Optima on 08/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought TWO vehicles from Jason Murley. The first, was my 2011 Nissan Xterra! Which I was extremely happy with! And since then Jason has shown exceptional customer service! He is not your average joe car salesman. Jason is one of the BEST in the area! He makes sure you are fully informed, all questions answered, calls to check in to see how things are going, and even calls to wish me a happy birthday or a Merry Christmas! Now on my second car from Courtesy and I couldnt be happier with my 2015 KIA Optima. Jason and Courtesy made sure they found the specific car I was looking for AND most of all, the negotiated price was phenomenal! I definitely recommend Courtesy Car City of Moline IL, AND Jason Murley of Sales.


Great service

4
busdrver15 on 08/22/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

We bought 2 cars in 2 months. Jason Murley, was very helpful. I felt very informed when I walked out of there.


Exemplary service, professionalism and competitive

4
Nathan Sampson Bernhardt on 08/21/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

Jason Murley was considerate, professional and honest. He patiently answered questions, was knowledgable and very helpful. I would purchase another automobile from them in a heart beat. I am nutritionally conscientious-they had apples, oranges and water in the waiting area. My first oil change there wads pleasurable experience-they even washed and cleaned my auto!! Thank you Courtesy for going above and beyond the sales call to give me a great deal on a dependable mode of transportation. Thank you!


Great deal

5
Ron on 08/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Melissa Day was my sales rep, and she made my purchase as hassle free as is possible. I went in knowing what I wanted, and what I was willing to pay. Melissa hit my price without me telling her what it was. My wife also bought a car from Courtesy the same day as I did.


THIS PLACE SUCKS

2.5
DONTCOMEHERE on 06/29/2015

Customer Service: 2.0 Buying Process: 1.0 Quality Of Repair: 2.0 Overall Facilities: 5.0

i traded in my impala ltz, and got a toyota. well few days later i got a call, and had to give it back because they fudged my trade in by 2grand, YES 2,000$. i had to get a nissan altima that was way overpriced and couldnt take the 2 grand off it. my credit union wouldnt finance again, had to go through nissan and int rate was higher which made my payment higher and they wont do anything to get me into a truck that i want. THIS PLACE IS AWFUL!!


Disappointed

2
Deb and Bill on 06/12/2015

Customer Service: 2.0

I just don't understand why this dealer made an offer which we did not accept at first.. After consideration we decided to take the offer by 10:00 the next morning. Was told the offer was void and it went up $200. There was no negotiating and we should do our business elsewhere. We did feel bad.


Jason Murley Goes the extra mile!!!

5
WM R W on 03/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought 2 cars from Jason within a month of each other, Jason made sure we were in the right cars for us! He even went to affiliated dealerships to provide us with the cars we wanted. He has a professional, mature attitude and welcoming approach that is very much appreciated without pressuring you into anything.


Jason Murley is OUTSTANDING.

5
Zack Sommer on 03/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If you are looking for a new car, Jason Murley is the only guy to talk to. Positive experience from the second I walked in the door. He was straight with me about what was realistic for my budget and went way above and beyond to put me in the car I WANTED for a price I could truly AFFORD! He even facilitated the installation of my remote start system after the sale.


excellent service from Jason

5
JMyska on 03/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently purchased a 2014 Kia from Jason Murley at Courtesy. This is our 2nd purchase from him...both experiences were outstanding. The hustle in this young man is incredible. I got tired just watching him. He works quickly through the buying process, and makes himself available for questions after the process. I highly recommend Jason for your next purchase.


Excellent Experience at Courtesy Car City

5
Justin Brewer on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a new Kia Optima from Jason Murley at Courtesy Car City in Moline, Il. end of last year. This is the second Kia Optima we have purchased from Jason and the third Optima we own. We probably would have bought the second from him but unfortunately we were in California at the time and needed to purchase a car for our son. The cars are all awesome. Never have any problems with any of them. Jason was very personable and pleasant to deal with. We looked at many cars and several dealerships. I spoke with numerous salesman. Jason far surpasses anyone we have dealt with in the past. That's why we saved him for last. We tested the waters of other dealership to see how they would treat us and nobody came close. He bent over backwards to make things happen. This guy was actually "RUNNING". yes physical running around the dealership to get stuff done faster. It's like pulling into those 1950's gas station you see in the movies and the service guys are hustling to get you taken care of. Absolutely outstanding service from Jason. My recommendation is to go ahead and shop around, then make Jason your last stop. You wont be sorry. Courtesy is lucky to have such a great salesperson. You can email me we any questions about my experience... or car.. Sincerely, Super Happy Customer !!


Excellent Customer Service from Jason!

4.7
menagek on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I recently purchased a new Nissan Murano from Jason Murley at Courtesy. This is the second vehicle we have purchased from Jason. He is very knowledgeable about the products and his customer service skills are unmatched! He makes the entire process very easy, comfortable and convenient from the beginning, and continues to provide excellent customer service after the purchase process is complete. He is happy to answer any question or assist with any issues that may arise, long after the sale. I love my new car, and was very happy with the entire experience at Courtesy. I just referred a friend to Jason/Courtesy a couple weeks ago. They purchased a Kia and are pleased with their new vehicle and treatment they received as well. Also, Jason got a check for the referral fee to me just a few days later! I would not hesitate to refer him or the dealership again.


Courtesy Car City - Great Experience!

5
Rhonda O on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My older 2000 used car (purchased from Courtesy) was having some major issues and I needed a dependable car. Been thinking about a Soul for quite some time. Drove one and that was it! I love my red 2014 Soul. My grandkids think I'm a hip grandma and love riding in the hamster car! LOL Jason Murely was my salesman. He knew everything about the car, especially the electronics. In fact, I call him anytime with questions. He's a super young man. The guys in the Finance Department were excellent. I had a great experience when having the car in for inspections and oil change. Everything done in record time, complete with a car wash. Wonderful service and people at Courtesy KIA. Thank you!


Jason did an awesome job

5
The Moody's on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our buying experience was a good experience at Courtesy Car City and would recommend them to anyone.


Rating of experience

5
Teresa on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome car buying experience. Personel was helpful. It did not take much time to complete transaction as I hate waiting for all the paperwork to be done. The SUV was ready to go when I arrived at the dealership.


Awesome and Easy Experience

5
Mom of 3 on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0

Jason Murley was amazing to work with. He made buying a car very easy and efficient. Definitely recommend to anyone who wants to take the hassle out and fun in.


found my nissan

5
kyle on 02/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking at a used Nissan maxima and I got the car I wanted and didn't have a rude or annoying salesman.


poor customer service

0
lorrie on 01/31/2015

Made an inquiry through cars.com and received an email stating it was sent to courtesy and they would be contacting me. It has now been over 2 weeks and nothing. After reading other reviews this might be a good thing :)


Not very happy

1.5
Very unhappy on 09/01/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

I do not feel they had my best interests in mind. They were clearly out to sell a car no matter what. Was lied to about the vehicle being fully inspected. When I was driving back to the dealership with my check noticed something weird in the steering. Walked into the dealership stood there for a little while no one acknowledged me. Had to flag someone down going by. Paged my guy he never responded as I stood there another 10 minutes. Then just walked out and went over to their other facility. Had to flag someone down there as well. Finally got someone to check my car out. Mechanics in first garage Didn't know what was wrong so take it back over to the other building where I sat waiting longer. Finally go and ask what is going on and am told that there is a problem in the steering and a part needs to be ordered. I actually tried to cancel the whole deal after my experience and as my salesperson finally shows back up says nope u already gave us the check. Kind of a nightmare and I made a very bad decision by giving them my business. By far worst car buying experience


Jordan on the Kia Service team

4.5
Erie on 08/08/2014

Customer Service: 5.0 Quality Of Repair: 4.0

I worked with Jordan in Kia Service a few months ago. I may have missed the opportunity to respond to the post-service survey, but I wanted to express my appreciation for Jordan's customer service. I try to make a point to provide positive feedback, as well as complaints, and this is a little late because the services were provided months ago, but Jordan was professional, accountable, and articulate regarding the service I received. I appreciated his help and want to recognize the young man's diligent approach to my issues, concerns, and most importantly, the safety of those riding in my vehicle after the service. It was refreshing to have such direct and genuine customer service.


Disappointed

2.5
DaleC on 08/05/2014

Buying Process: 2.0 Overall Facilities: 3.0

My wife and I had set a goal of looking at the Kia line of vehicles in the hope of possibly lowering our monthly payment. I contacted a salesman that we had worked with previously and he indicated he could show us the options available. When we arrived at the dealership we met with our sales contact and were immediately handed off to another sales rep as he was engaged with another client. No problem there. However, rather than being shown Kias we were directed to Nissan. Trying to be openminded we took a test drive and discussed some of the vehicle's features...it came up short of what we hoped for but with a promise that some of the extras could be added aftermarket we decided to go forward with the financial aspect. The upshot of the deal is that we came away with a vehicle we weren't really looking to purchase (we accept that we should have walked away at that point) and ended up with financing that added to our monthly expenses rather than reducing them. Overall it was a very disappointing experience and has soured me from ever dealing with Courtesy again. Buyer beware. ,


The only place to buy a car!

5
KoupGirl on 08/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love Courtesy. This is the 2nd vehicle I've purchased from Marty at Courtesy (both times outstanding customer service) I told them what I wanted and Marty made it happen immediately. Marty is a very great person to work with! I love my new Kia Forte Koup and I wouldn't recommend any other place than Courtesy.


Very Satisfied!

5
Trucker Jim on 07/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2011 Kia Soul from Courtesy. I was very satisfied with the whole buying experience. Marty and Jeremie were very helpful and patient. I would certainly recommend Courtesy Kia to folks looking for a great deal and great customer service!


poor service mechanical skills

2
chad on 06/13/2014

Customer Service: 1.0 Buying Process: 3.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

bought a 2011 malibu on may 24th, brakes started to squel 3 days afterwards took it in they said nothing is wrong with them, they stilled squeled til june 13th took it to a gm dealer brakes are shot to where metal is rubbing into rotors, courtesy said nothing was wrong and they wont repair the brakes on a car they sold me. thats last time i take my car to them maybe my engine will blow and they still tell me nothing is wrong what a joke of a dealership service mechanic shop


Good experience

5
BobNMarta on 06/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I recently bought a 2015 Kia Sorento from Jason Murley. Jason was straight forward, knowledgable, and fun to work with. Neither my husband nor I like to buy cars but Jason made the process pain free. My only disappointment has been that we sent our daughter to Courtesy to buy a car. She asked for Jason, so that we could get the $50.00 referral bonus. She was directed to another sales person and we did not get the bonus. The same thing happened when my husband and I went to get our car. We told Jason that my sister had referred us but she did not get the bonus either. This would not cause me to not recommend Courtesy. I would just tell anyone to not expect to get a referral bonus if they refer anyone. Jason was one of the best car salemen we have ever worked with. We had to have a major repair (the exhaust system replaced) one week after purchase. The service department did a great job of getting our car in quickly.


High Pressure Tactics

1.5
IowaKirk on 06/05/2014

Customer Service: 2.0 Buying Process: 1.0

High pressure tactics. Bad mouthed to my face by Joe Campagna. Ready to buy, he caused me to walk without buying. I had told him what I didn't like about sales tactics, but Joe Campagna tried it anyway. I've found similar cars at other dealerships at lower price.


Great car buying experience with Jason and Eric.

5
Cristine Bates on 06/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

In March of this year, I was looking for a 2014 Kia Soul. Since the town we live in doesn't have a Kia dealership, I did some research on the internet. Courtesy was the only dealer that had a wide variety of the Souls. I emailed and promptly received a reply from Eric. He referred me to Jason Murley. The next day my husband and I drove up to Moline and they had the car ready for us to test drive. Jason made the ordeal of buying a car easy and nearly pleasurable. We drove off the lot with our new car in a couple of hours. I would recommend Courtesy and Jason to anyone looking for a Kia or Nissan!


Great car purchase experience.

5
Hawkeyepapa on 05/29/2014

Customer Service: 5.0 Buying Process: 5.0

I was looking for a late model, yellow Corvette and noticed that Courtesy Nissan had one for sale. Jason Murley was the sales representative who assisted me. Jason is a true sales professional....very knowledgeable about the vehicle, straight forward and honost in his approach, and courteous at all times. Jason made the purchase of my Corvette a very pleasant experience. I certainly would have no hesitation to purchase additional vehiclels through Jason.


Great Sales Manager-Doug Bahls

4.3
Cherylp on 04/14/2014

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 5.0

I bought a like new 2011 Nissan Rogue at Courtesy last week. I had an issue with the warranty. It wasn't explained to me at the time of purchase. I met with the Sales Manager, Doug Bahls, to discuss my issue. He was extremely professional and helpful. He resolved the problem and I was extremely happy with my purchase. I love my Rogue! I would recommend Courtesy Car City to my family and friends.


2012 Nissan Murano Purchase from Jason Murley

5
Jim McCarthy on 04/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As a repeat customer, Jason Murley treated me with the utmost decency and respect and again made my buying experience pleasant and positive. I would definitely recommend Jason and Courtesy to my friends looking to purchase a new or used car!!


Great Experience

5
Fussy Gal on 03/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my new 2014 Nissan Murano at Courtesy. To me, purchasing a car can be very stressful. At Courtesy the experience is fun! My salesman was Joe Campagna. Joe was awesome to work with. His knowledge of the Nissan Murano was excellent and he was able to explain (and show me) all the options in laymans terms. I traded a vehicle and felt the trade in value was very fair. The paperwork was completed with Aaron Ohlensehlen. Aaron was also very professional and great to work with. The whole experience at Courtesy was easy and comfortable.


Perfect deal. Perfect dealership.

5
Ex-racer on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a 2013 Nissan Juke NISMO. Believe it or not, I bought it over the phone, after checking out the ads in the Quad City Times and online. Gillon Johannson, internet sales manager, and Joe Campagna, sales, were excellent. The car was ready to pickup at the appointed time, parked right in front of the dealership. I was a little nervous because we still had to negotiate a trade-in value for my car. I had come prepared with Kelly Blue Book numbers, and had them in my pocket ready to show the salesman. The manager drove my trade-in, came back and handed Joe a piece of paper. The trade-in price was exactly what I had set before I went to the dealership! A perfect deal with the perfect dealership.


Best EXPERIENCE ever.

5
Susan Sanchez on 02/20/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had an upside down vehicle to trade in and was very apprehensive about buying...but really wanted out of my current vehicle. The entire team at Courtesy Nissan in Moline, IL gave their all to make a deal for me. I am now in a brand new 2013 FWD Juke with an extended warranty. I even saved a little money on my monthly payment. They were VERY professional...honest...and explained every aspect of my deal and financing. I left feeling confident that I received great service and an HONEST deal. Gillon Johannson, Larry Larson, and Aaron Ohlensehlen were AWESOME. I will be a repeat customer...at Courtesy Car City...I was taken care of...every step of the way. Best experience at a car dealership EVER!!!


Quick service awesome finance and sales people.

5
Justin on 02/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I instantly knew what car I wanted upon arrival. So I approached the front door of the building and Dennis the salesman held the door open for me which was very nice gesture. Dennis was very easy to talk too about the vehicle and very knowledgeable. I told him what car I was interested in and wanted to test drive it. The car I test drove was a 2011 Mitsubishi lancer gts sport back. Dennis then walked me through the car buying process with ease. After Dennis I met with Aaron the finance manager to discus the financing of my new car. Aaron was very polite, personal and answered all of questions honestly and with has much information as he could give me. I highly recommend courtesy for anyone interested in buying a new or used car. They will the buying a car as painless as possible!! Good job guys keep the good work!


Great Experience and no Pricing "Ping Pong".

5
Kim on 02/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was shopping for a 2014 Kia Optima. I have a 2012 so I knew exactly what I wanted in the 2014. I submit an online request for a price and was contacted within 5 minutes by Gillon. I really hate car shopping and the hard sell most sales people push at you. Gillon was very personable and laid back so I made an appointment to go into Courtesy to meet with a sales person. I told Gillon how I felt abut car shopping and that I wanted a good sales person that would give me a good price without a lot "ping pong" price playing. Gillon set me up with Steve Paytash and he was a perfect sales person for me. I told him that I was price comparing with 5 dealers and that I would buy from the dealer that shot me the best price. Well, Steve shot me the best price with no game playing and I bought my new car from him. It was that simple. I spent less than 2 hours total time at the dealership from shopping to driving my new car away! Courtesy also has Saturday service hours that are very handy for me.


Very Professional Used Car Experience

4.3
Damon on 02/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I inquired about a used van via the website the night before. Next day Gillon Johannson (Internet Director) contacted me and was very courteous in understanding my needs. Gillon connected me to the appropriate Sales Professional (Bob Mitchell) to meet and discuss the purchase of a vehicle. I met w/ Bob the same day, who had the vehicle up front and ready for a test drive when I arrived. Vehicle checked out OK, Bob gave me a decent trade-in value for my old van, signed some papers, and off I went in a new/used van. The team was easy to work with and to the point.


Pretty darn happy

5
witchywoman on 02/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought a used PT Cruiser from Dennis at Courtesy after being passed on from their Internet guy Gillion. With the help of Dennis and their finance guy Marty, they helped me find a way to finance a car with reasonable payments. The car was used, but was like brand new to me. I very happy with my purchase and will likely return to them in the future when I have to replace or just get something else. Thanks Gil, Dennis, and Marty!


Purchased a used car from Courtesy

4.5
EDG on 01/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

I recently bought a used car from Jason Murley at Courtesy Car City. It was by far the most pleasurable car buying experience I have ever had. Jason was very thorough and very diligent in his email correspondence as I was in Chicago area and the car was in Moline. Jason did not disappoint when I finally met him in person, test drove the car, fixed a few minor details of the car, and made my purchase. Jason is a true professional. The experience was worth the drive from Chicago to buy this vehicle and I will certainly consider going back when I need another vehicle!!


Great car buying made easy!

5
Joe the Car Lover on 01/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman, Joe Campagna, was great. Made everything easy. In and out within the hour. Would definitely buy there again!


Customer Repair

5
Sharon on 01/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kia service professionals are great, very thorough & friendly. They get you in & out in a timely manner. They offer shuttle rides too. I WILL be coming back. Thank you Jeremy and the techs in the Kia Service Dept that worked on my Sportage!


Mike Anthony is the salesman you want at Courtesy!

5
Griz on 01/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

While we recently had some factory warranty work and brake service done at Courtesy in Moline, IL, my wife and I visited with Mike Anthony, one of the salesmen at the dealership. Mike did a super job of showing us several vehicles we were interested in and took the time to ride along with us during several test drives. He was very knowledgeable concerning the Kia products and did not pressure us into purchasing a vehicle we could not afford. We decided on a Sorrento but were not sure that it would fit into our undersized garage next to our current Sedona. Mike made arrangements for us to drive one home (which is 30 miles from the dealership) and return it the next day. The next morning we returned the Sorrento to the dealership but, unfortunately, did not feel we had the finances to afford it. Upon relaying the bad news to Mike, he was very understanding and kind and, again, did not put undue pressure on us to buy what we could not afford. I plan to recommend Mike to many of my friends, several of which are also current Kia owners. Regarding our repairs and brake job on the Sedona, everything was done very professionally and in a timely manner. Courtesy has a very clean shop and waiting area and they strive for excellence in meeting the needs of their customers. Way to go, Mike, and way to go, Courtesy! Thank you very much.


great service and people

5
Pineo on 12/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had no problem and was very satisifed with my buying experence. Joe Campagna was great in taking me through the process. Good Job.


Joe Campagna my sales rep

4.5
Barbara Fiske on 12/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Joe Campagna was our sale man who helped my husband pick out his 2004 Kia Rio. He was nice and told us our options. It worked out good. The check engine light came on the first week we got the car. But we called and they got it in right away. We did have two wait a couple of days for the part to come in. It was extra money we had to put out. But when you buy used you sometimes have to do that. It was an extra 400.00. My husband is happy with the car. Joe Campagna is someone I would refer my friends too. As a matter fact I just told someone to go see him. I hope they listen.


Purchase of our new 2014 MAXIMA

5
Charles and Lucy Armstrong on 12/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love our new 2014 Maxima purchased on November 30th. We want to thank the sales personal at Courtesy Nissan in Moline, IL for the time and effort they put into this sale to make it happen for us. Joe Campagna, our salesman was patient and helpful while working with us. He located the car in the color we wanted, got it to Moline quickly and took the time to go over all the details needed to make us comfortable with our purchase. I am confident he will be there for us in the future should we need further assistance understanding this vehicle. Although it was hard to let go of our beloved "older Maxima" we are pleased with our decision. Courtesy has a fantastic service department. It is what has kept us loyal to that dealership for 15 years,


Murano Purchase -- Joe Campagna

5
Bob Hartman on 12/13/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Wanted to by a Murano and had been dealing with a Naperville, IL dealership. We could not get together on a mutually acceptable price. Went to Courtesy last Friday and within a couple of hours had my new Murano LS AWD. Joe Campagna and Doug Bahls were easy to work with and provided me with an outstanding buying experience. Thank you very much.


love my new car!

5
KIM L von MOTZ on 12/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I WAS LOOKING FOR A SMALLER MORE FUEL EFFICIENT CAR... DROVE A FEW USED.... THEN FOUND THE VERSA / NOTE.... JUST HAD COME IN. LOVE THE COLOR. AND JOE C. WAS GREAT, HE HAD BEEN BUSY WITH ANOTHER CUSTOMER, SO LARRY WAS HELPING US FOR A WHILE. BOTH GUYS VERY HELPFUL AND INSISTED THE WE DRIVE CARS TO GET THE FEEL. AND I FOUND THE CAR I LOVE!


Car Purchase at Courtesy Car City

5
Bob Haffarnan on 12/11/2013

Customer Service: 5.0 Buying Process: 5.0

I bought a car from Jason Murley. He was a very knowledgeable sales person and was not pushy at all. He explained things on the last Nissan I owned that I did not even know. He also provided honest information when asked and had our best interest at heart. I would highly recommend him as a "Car Guy" as he knows his cars.


2010 Nissan Rogue Purchase--Jason Murley

5
TinaMac on 12/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My fiance and I went to Courtesy "just to look" in November after paying off our Jeep Grand Cherokee. He had seen the Rogues and liked them, but I wasn't convinced of going to AWD after having 4WD for about 10 years. So my first question to Jason Murley was "What is the difference?". Jason was extremely thorough and informative. I had no reservations after his explanation and actually like the AWD better so far after driving the Rogue for about 3 weeks! As far as pricing and financing, his manager Doug, was also easy to work with and gave us a good deal! Nissan was also had a promotion going on and got prime financing! Couldn't be happer with the Courtesy staff and Nissan! Thank you for the great buying experience!


jason murley courtesy moline il

5
robbin sanders on 12/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

jason did an awsome job finding the vehicle we were looking for. Very happy with his service


Wonderful experience!!!

5
Sarah on 12/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We purchased our vehicle from Jason. This is not our first time purchasing a vehicle from him and it won't be our last! We would never buy from anyone else! He works very hard to get you what you want and is extremely friendly and helpful!! Great experience!!


Nissan Leaf lease from Jason Murley

5
Chad Olson on 12/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I leased a Nissan Leaf from Courtesy after scheduling a test drive with Jason. He was extremely knowledgable about all the Leaf's state of the art electric vehicle technology. I know this because I'm a car buff and already know everything about this vehicle so I could tell he was not just trying to sell me a car. He was very funny, honest, and enthusiastic which made the experience so much better than the several other car buying experiences I've had. I knew he wanted my business, but I also knew that he was not trying to put me in a vehicle that I did not want or was not right for me. I would highly recommend going to Jason for any future vehicle lease/purchases.


Courtesy really will do whatever it takes!

5
Steve & Connie on 11/21/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This past summer, my wife and I were looking at Key considering a Mazda CX-5. On a Sunday after looking at the newspaper, I spotted a 2012 Nissan Murano in Courtesy's ad with a really good discount making it cheaper than the Mazdas. We drove over to check it out and although it had a few dealer miles, it looked incredible. Wow, if we can get this vehicle at this price we will forget all about the Mazdas. Monday, my wife Connie called the dealership and talked to Joe Campagna. Joe told her to come on over and take the Murano home so I could drive it that night. She works in East Moline so her drive from there to Blue Grass sold her on it immediately. We took the Murano west to Durant and got the average mpg up to 28 and it drove just wonderful, although 24 mpg is more in line. At any rate, trading in my thirsty truck, this Murano will take us well into retirement and we are truly enjoying it. Joe was very knowledgeable and explained all the features. He worked hard to get us the trade-in value we wanted and made this buying experience very easy and fun.


Good experience

4.2
Vasquez Family on 11/16/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

We purchased our Nissan from Jason Murley and had a great experience. Jason was professional and not a pushy sales person who cares only about the sale. He took the time to answer questions and he was patient with our needs. Thank you for making our overall experience a good one.


Great Dealership!!

5
Ronda V. on 11/04/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have bought several cars from this dealership over the past 15 years and have always found them to be professional and helpful without being pushy. We recently bought a new 2014 Nissan Pathfinder and dealt with Jeff Vinar, Doug (Sales Manager) and Dale Zude. All of the sales people we interacted with were genuinely friendly, knowledgeable and helpful in taking our needs into consideration while we were choosing which car would be best for our needs. Thanks to everyone there for being awesome to deal with!!


My First Car Purchase

5
IowaFan on 11/03/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In purchasing my first vehicle, Marty Terrill provided both guidance and sales expertise. He understood my needs and met my expectations. I've grown up in Nissan's, so Marty made sure that I left his lot in a beautiful Altima that was right for me. Should I purchase another vehicle in the near future, I will be heading right back to Courtesy.


Nissan Rogue Purchase review of Jason Murley

5
Chasew on 11/02/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i was very happy with the service. Jason was exceptional. I think he is an asset to the dealership. Anybody looking for a new car should go thru him.


Great customer service

5
Nikki! on 10/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently bought a car from Jason Murley and he was great and was very helpful with helping me to get a loan. It was a very long and difficult process but he was there helping and doing everything he could to ensure that I was getting a good rate and was comfortable with everything financially. Even after I bought the car Jason helped me to pay for the alignment to be fixed which showed that I wasn't just a customer that he sold to and forgot about , that he was still there for me if I had any problems or concerns after the fact which gives me a really comfortable feeling about my car needs. Jason Murley is the best! thanks Again Jason!


Great Service Again

5
JudylovesherRogue on 10/30/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have just purchased our third car from Courtesy. Our previous dealer at Courtesy had retired and we worried that we might not find someone who would take care of us as well. Our worries were for naught as Jeff Vinar stepped up to the plate and his care and concern was the final deciding factor on what car we purchased. It also helped that we love the service department at Courtesy.


Great service

5
Jefferson Hunt on 10/30/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It is a brand new world of service buying a car now. We had not purchased a new car for many years and really did not look forward to it. I am happy to say the old days of car buying are gone. Missy Day was our sales consultant and made the experience a real pleasure. She is a very knowlegable and caring about the sales experiance for her clients. We bought a KIA Soul 2013 Alien Green( yes old man rocks the sporty green alien) and have been driving it for almost 6 months. Everything about this car is great. The big surprise about this car is the leg room and easy enter and exit for car. The entire staff at Courtrsy has been nothing short of excelant.


Best Dealer Ever

5
jimmy on 10/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a very tough sale. I met Steve at Courtesy and was changed as a car buyer. This guy is up front and straight forward. I cant tell you how much I liked like. No beating around the bush just a great deal and a great person to deal with.


great salesman and financer..Marty!

5
Anita...the gal that trades every 2 yrs. on 10/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have bought quite a few vehicles from Marty. What actually gotth Marty was how he treated my wife with her first purchase with Courtesy. Actually did a trade/purchase the next day. He also has taken very good care of my stepdaughter with her first major purchase. Marty just rocks. He will do all he can for you to get the vehicle you want and can afford. Honors his IOU's on things you find wrong. This last dealing was my wife wanting a comfortable and economic convertible. She liked the Mazda Miata. He got us hooked up with Marsh..sorry if I spelt it wrong..but Marty met us ther at Mazda introduced us to Marsh and even called while on test drive 30 minutes later asking what we thought. Only thing missing was bluetooth because of new laws..Marsh thru a blue tooth into the deal. Everyone I've come in contact with at Courtesy is helpful and kind. Hard to think of ging anywhere else. Service rocks too!


Perfect car for us

5
Larry Daily on 10/29/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking for a car for my son that met his strict requirements, it had to have a good stereo, and met my requirements for safety, economy and resale value. Bob Mitchell took the time to listen to us and then showed some new cars of the style we were shopping for which were a little more than I wanted to pay. Then Bob showed us the sweetest 1 year old car with only 7000 miles on it a certified used car warranty that was considerably less expensive. We were both hooked after the test drive. The car had a small power steering fluid leak that was discovered after we got it home, Courtesy fixed in a couple of hours at no cost to us and everything is going great 4 months later. Would highly recommend Courtesy and Bob Mitchell to anyone looking for a new or used car.


see steve paytash he will take care of you

5
cdp on 10/28/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If you want a great deal and a honest salesperson go to Courtesy and see Steve Paytash. Best deals around!


helpful sales associate

4.5
a satisfied customer on 10/27/2013

Buying Process: 5.0 Overall Facilities: 4.0

After looking at several models on a Sunday, I returned to the dealership on Monday for a test drive. I was looking at the Kia Optima hybrid model I wanted to drive but several of the sales personnel just passed buy. Mike Anthony noticed I needed help so he came and introduced himself and wanted to know the reason I was looking for a car. We visited for awhile and I was going for a test drive but the cars battery was dead so he got the keys for similar car. After the test drive, we talked about the the current promotions and he asked me if I was a veteran since a discount was being given to military personnel. When I told him I was concerned about locating my discharge papers, he provided me the address of the local Veterans office that could help me with the paperwork. When I returned the following day to drive the specific car that I was interested in, Mike allowed me to try it for awhile. After finalizing my selection Mike worked with me to achieve the price and financing that was within my budget. Mike was very professional and personable. He helped me store the vehicle when I needed to leave town for a while. This purchasing experience was enjoyable.


Good Experience at Courtesy

5
CassieS on 10/27/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bob Mitchell at Courtesy Car City was extremely helpful in finding me a car with the features I wanted at a price I could afford. The buying experience was quick and easy.


steve swiched me

5
sam on 10/26/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a Kia from another dealer many years ago and was not happy at all with the service. I was looking for a new Kia and went to Courtesy and met Steve Paytash. I expressed my concerns about service to him and then it happened. Steve told and took me into the service department and introduced me to my new mechanic Jim. As we were talking about getting a new car Jim and Steve assured me that it was different there at Courtesy. Well after 4 years now at courtesy with the Optima I bought from Steve I can truly say this has been the best car experience I have ever had. I have been buying cars since the sixties and have never been this happy. Thank you Steve for taking the time to show me service and the person that was going to work on my car. That really meant a lot to me to have a relationship with a dealer and just know who people are. I will be buying another Kia from Steve in the future but for now mine is doing great.


Salesman. Steve Paytash

4.5
Sally as a buyer. on 10/25/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Always have had excellent service and our salesman, Steve Paytash always friendly and helpful to me. I consider him a friend who will answer all my questions. As a woman buyer he was excellent in answering all my questions anytime.


Excellent Experience

5
Kim on 10/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my 2012 Kia Sorento in October 2011 after working with Jeff Vinar. Courtesy went above and beyond to search other dealiships to find the EXACT vehicle I was looking for (color, trim package, etc.). The buying experience was easy and hassle free, and every service experience has also been exceptional. Everyone on the service team is helpful, knowledgeable and freindly. I will not hesitate to return to Courtesy the next time I am in the market for a car. And yes, I've also loved my Kia Sorento.


Great buying experience

4.8
tlove on 10/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

My buying experience was one that I had never had before, which was actually very good. Ive never bought a used car from a dealer that made it this easy. Everyone was very helpful and nice and treated me the same as everyone else. I would definitely recommend Bob Mitchell if you are thinking about buying any vehicle from Courtesy.


best sale and service

5
Dan on 10/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been buying cars for over 20 years now all from the same person. I met this person at a different dealership and have followed him ever since. Steve Paytash has been there when I have needed him the entire time. I have never had anyone treat me the way he does. Very honest, straight forward and knows his products very well. When ever my family and friends are looking for a vehicle I always send them to Steve. If you want to be treated right please go and see Steve, you wont be disappointed.


Awesome Sales Professional

5
Iliana on 10/22/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales professional was well versed on the vehicle we were interested in. Very knowledgeable about the whole process. He had a great personality and made the experience very easy pleasant.


One of the easiest, hassle-free car deals

5
Kevin M. on 10/22/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We live about 3 hours from Moline and would normally shop at a dealer closer to home. Courtesy Car City happened to be the closest dealer to us that had the Murano Crosscabriolet in the color that we were looking for. This was probably the most pleasant car buying experience we have ever had, and we trade pretty often. Most of the transaction was taken care of over the phone and when we arrived at the dealership they had everything prepared for us, as promised. Richard Stubblefield has been very helpful during and after the sale. He is very knowledgeable and took the time to show us features of the car and even told us some things we did not know about our Nissan Quest that was purchased over a year ago from a different dealership. In addition to Richard, everyone we encountered at the dealership, from Doug Bahls, the Sales Manager to John Robers, in finance was extremely helpful and courteous. If we are in the market for another Nissan in the future, we would definitely make the trip back to Courtesy Car City and will recommend them to all of our friends.


Nissan Family

5
We own 4 Nissan's on 10/22/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A little over one year ago, our family purchased a car from Jason Murley at Courtesy. It was a hassle free process from the start to the finish. Jason treated our family as if we were part of the Courtesy Family. Since then we contacted Jason looking for our daughter once again the process was so easy, from the test drive to the finance guys! So again we contacted Jason looking for our son, he too now drives a Nissan. Service department truly is about service, they go above and beyond to make sure the schedule works for you. Now we also have an Armada, love it just like Jason said we would. Great Dealership!


Courtesy - Jason Murley

5
Jason Murley on 10/22/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman Jason Murley worked very well with me. I would give him an overall 10 on being professional and caring. Thank you!


excellent service

5
cheryl gulick on 10/21/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought my 2012 Nissan rogue from a sales person named missy day. I had an awesome experience. My car was literally on its last leg when I drove it in, I was honestly embarrassed that I had to own up to my own vehicle.... She worked with me and was very patient when it came to my needs and wants for what I wanted included in my new vehicle. She drove around the car lot and hand to show me several cars till I found the one, just right!!! Her patience and understanding of my needs, made my purchase even more worth it! I have and will continue to tell my friends and family of my purchase and refer clients to her. She even went out of her way to inform me of little perks that help me get my errands done while car was in the shop and continues to help me with questions when needed. I would rate my experience 10/10.


A Memorable Experience

5
John and Judi Jones on 10/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I are very skeptical about buying an automobile. But Marty Terrell your representative put us at ease and and answered all our questions, even the simple ones. His buying suggestions were very appropiate and mind settling. We purchased a Nissan Rogue and are very happy with it . John and Judi Jones Muscatine, Iowa


Recommended.

5
fine wheels on 10/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason Murtry is a good and is recommended. He was polite and undertook extra effort to find the right vehicle and make sure we were happy with our purchase.


Pathfinder purchase.....

4.2
Amy R. on 10/19/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

Jason Murley at Courtesy made my recent vehicle purchase a seamless process. He was helpful and patient. I never felt pressured or uncomfortable as I usually do when walking into a dealership. Thanks again for all of your help! I am very happy with my Nissan and I will be back for my next one!


Awesome sales person

4.7
Gautam on 10/19/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I have been to courtesy car city initially 3 yr ago when I moved to Quad City and was looking for a crossover SUV, I got a SL Murano at that time. I just loved driving the peppy Nissan vehicle and felt in love with its innovations. Now this time it was time to go with a little bigger SUV. I want to share my wonder full experience of trading in my Murano and swapping it for the 2013 Pathfinder 2 wks ago. I dealt with Jason Murley , sales person at Courtesy who was quite knowledgeable for the vehicle I was interested in. He was courteous, professional and made my trading go smoothly without ripping me off. As a matter of fact there entire team including finance person is great, and I would recommend this dealership to anybody looking for a car.


Service What They Sell!

5
Kia Lover on 10/19/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my first Kia from a Davenport Kia dealer. Loved the car but their service department was horrible! I thought I would try Courtesy in Moline for service and have had excellent experiences. I was able to get in quickly and the job always was done right and at a reasonable cost. So when we decided to purchase another Kia, you can bet we went to Courtesy! Missy Day was very helpful, making sure we got a good deal and the right car for us. Buying a car can be a hassle but Missy and the rest of the staff made it a pleasure. Thanks Courtesy for all you do.


wonderful salesman

5
Amber M on 10/19/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeff Vinar took wonderful care of us. We were surprised at the great deal we received and how simple the process was. We will most definitely go see him again.


Great buying experience!

5
Justin K on 10/18/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jason Murley did a wonderful job when I bought my car from him. He knew everything about each car, even mine which wasn't a common model. He even stayed late on a Saturday to ensure I had everything before I left. Bonus, he even hunted down a second set of keys a few days later which saved me a few hundred dollars!


Salesman was very helpful!

5
C Woods on 10/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just have to say we contacted Jason Murley about some vehicle options out there. He was able to walk me through all the options and in the end set me up perfectly with Big Mike and a new Ford 350. I would highly recommend these guys as the number one thing to them was my satisfaction in all areas and not so much the sale. thanks again guys!


Jason Murley a go-to for Vehicle purchasing

5
AHas on 10/18/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was extremely satisfied with the Outcome of a used vehicle purchase. My consultant was Jason Murley. Without his help I know I would not have been as pleased with the overall process and outcome. It's all about service to me and It certainly was important to Jason as well!


Outstanding Dealership

5
Iowafarmer on 10/18/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the best car buying experience at Courtesy Car City. Missy Day is an exceptional salesperson!!! There was no pressure to buy and she made it a very enjoyable process. Missy was very open and honest on there price and goes out of her way to find you the exact vehicle you are looking for. After I had purchased my new Altima, she personally went over all the features and how they worked. I also want to commend the finance director, Aaron Ohlensehlen for a great job of explaining all the paperwork and not trying to force you into buying an extended warranty or other add ons. I definitely will go back to Courtesy for my next vehicle. If you are looking for a new or used vehicle, please ask for Missy Day!!!


Excellent experience

5
Betty from Rock Island on 10/18/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As a returning Courtesy Car buyer. My process has been made quite simple due to the staff of Courtesy. My latest purchase of my 2014 Kia Sorento was handled with knowledge and professional salesman ship by Mr, Clay Allen. Pleasure doing business with Courtesy and all their employees.


Very satisfied buying experience!

4.5
Satisfied buyer on 10/17/2013

Buying Process: 5.0 Overall Facilities: 4.0

After the experience of a financial setback a year ago, the Courtesy team was able to get me into a new Altima coupe. They kept me in a price and payment range I was comfortable with! They steered me to the purchase and car that was right for me!


Best experience ever.

5
Amy T on 10/17/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have bought 3 cars from Marty Terril and wouldn't go to anyone else, Actually, I did the picking out and negotiating, My husband just came to sign. Marty Terril treated me fairly and worked as hard as he could to get me the best deal he could with our not go good credit, If I wasn't able to get the car I wanted he helped me get into one I could afford, I will keep going back to Marty for all my car needs. Thanks Marty.


Great sales people

4.5
Jason y on 10/17/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Marty Terrill is the best sales person I have ever dealt with. He is straight to the point and will do whatever he can to get you what you want in your price range


Great sale

5
Craig Huey on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff vinar was our salesman and did a fine job helping with the sale and even afterward. For once going to a car lot was not an awful experience. There was no rushing and I had no complaints.


I wasn't going to buy!

4
Phil Z on 10/16/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

It was a day to visit car dealerships. Looking for a SUV with cargo space, comfort ride, and price. When we got to Courtesy, Tony Ronzani came popping out to greet us; ready for a sale. We drove both the Murano and a Kia. Tony spent time reviewing the advantages, asking our opinion on the various options. I really liked the Murano and decided then and there to buy it, BUT they didn't have the color. No problem; searched the internet and we had a Murano in a few days. Tony really sold me! The service department was a real help when i lost my key in the car. They spent over a half an hour searching; finally found the key under the front seat inside the shield for the track. Great Job!


marty terrill

5
brenda brown on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

marty was awsome he went above and beyond to help me find a truck he was very nice and worked hard to get me what i wanted. i will highly recommend marty to anyone who is looking for a new car or truck.


Pleasant purchase experience

4
Carole on 10/16/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I purchased a new 2013 Nissan Rogue at Courtesy. My salesman was Joe Campagna, and he did a great job. I didn't feel pressured and he was able to answer all the questions that I had. He knew the product and I felt he was advocating for me while doing his job. I made a good decision purchasing my car at Courtesy.


Nissan Juke Purchase

4.8
"Jay R." on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I was looking to purchase my first new vehicle and had an awful experience with the other Nissan dealer across the river. Went to Courtesy and was greatly suprised with the service and treatment I received. Missy Day answered all my questions about the Juke, got me a great rate, and got me top dollar for my trade. Courtesy really does do whatever it takes!


Nice Experience

5
Karen on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I hate car buying. I don't like having a salesperson just waiting to bombard with reasons to buy. NOT SO this time. We went to Courtesy to browse around the used cars and ended up buying a new Kia Soul. Mike Anthony was super. Nice and friendly, helped us through all the paperwork, directed us to the people who would help with everything. It was such a smooth experience, we were pleasantly surprised. Thank you Mike Anthony, and to all at Courtesy, "keep up the good work"!


Came through in a pinch!!

5
Jesifi on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After my car got totaled right before the holidays I needed a car quick and I did not have a lot of money to do that. The staff I worked with was great and they found a great car for me within my budget. I remember working with Richard Stubblefield and he kept saying if I didn't like the car they would find me another one. The customer service was great and I will go back to buy my cars from there anytime.


Great service!

5
Mindy on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a new Kia Sorento with the help of Mike Anthony. He was very professional, down to earth, & made my car buying experience from Courtesy worthwhile! It's nice to come in to get my oil changed and be remembered, not just another face. Thanks Mike Anthony! I'll come see you when I want to purchase another vehicle!


Exceptional

5
Dallas on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I have always owned Chevrolets and purchased from a local dealer in Milan,Il. Long story short, we started having problems with everything ranging from service center to our salesman not wanting to deal. So, after seeing commercials on KIA I started looking into them. The family attended the local auto show. This is where we meet Jason Murley. He was very well educated on the vehicles we were looking at. KIA Sorento and Sportage. Jason was the reason we purchased our Sportage. He set are minds at ease and made the experience enjoyable. Jason is a genuine professional. I love my KIA so much that my family owns 3 and all purchased from Jason. Our two daughters drive KIAs. I trust Courtesy Car City enough to send them there for service needs , and knowing they will be treated fairly by Jason and the service department.


Great Buying Experience

5
Jim a Multi-Nissan Owner on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks Bob (Mitchel) for a great buying experience. You bent over backwards to help me get the vehicle I wanted. As a person who had always done his own repairs and service, I have been very pleased with the the quality of service and pleasant people there. Thank you!


BEST dealership around!!

5
Heather M on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have bought 3 vehichles there in the last 6 year's and I wouldn't go anywhere else. My salesman was John Bush for ALL my purchases and I wouldn't go to anyone else! John remembers my name everytime I am there no matter how long in between visits. Even if I am there for a service appointment, he will stop and say "Hi". Marty Terrill did our financing all 3 times as well, and he is a great guy. These 2 have made Courtesy Car City of dealership of choice. They ha e a very personal touch which to me speaks volumes. John Bush listens to what you want and does everything he can.to find you what you want. He is the biggest reason I will continue to return to Courtesy.


Great customer service!

4.8
Jim B. on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Marty was excellent and helped me get in a vehicle I could afford!


Great Buying Experience at Courtesy

5
Todd Reed on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I typically never purchase a brand new car because of all the hassles with the salesmen, sales manager, and finance manger. Because of these reasons, I typically purchase used vehicles from friends. My experience at Courtesy was outstanding. Richard Stubblefield took the time to address my concerns and did not pressue me to buy a car just to make his sales quota. I will definitely consider purchasing my next car at Courtesy.


Great Experience

5
Js on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased two cars from Tony Ronzani and had a great experience both times. Most recently we purchased a Nissan Altima, my husband loved the car but wanted it in a color they did not have, Tony looked for one and got back to us right away and had it there in a few days! He was so helpful and didn't pressure us into buying one that we didn't love. I refer him to anyone I know looking for a car and I hope to be in the market for a new car soon and I am definitely going back to Tony!


2013 Nissan Altima SV from Courtesy, Moline, IL

4.7
Phil weaver on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I recently purchased a new 2013 Nissan Altima SV from Courtesy in Moline. Bobby Sendout and the Courtesy team made the buying experience enjoyable and I would definitely recommend the dealership to other interested buyer's.


Great Service all around

5
ld on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I worked with Richard Stubblefield when I purchased my new Nissan in 08/2012. The service was excellent and he helped my get into a new vehicle and took the time to go over all the specs an sync my phone to the car, etc. I would work with Richard again when purchasing another car. Thank you


Marty Terrill is the best!

5
Kellie C. on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Marty Terrill is great to work with. His knowledge and experience helps to make the process fast and simple to understand. He is super nice and wants to help you get the car you need. I would recommend him to anyone I know.


Marty Terrill - A Miracle Worker

5
Ryan S. on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

About a year ago, My wife and I decided that it was a good time to purchase a new car. Our credit wasn't totally ready for the financing, but we figured that we had a small chance of getting a car with Courtesy. We went in with the intention of purchasing a brand new car, but we ended up finding a better deal on a slightly used car. That's where Marty came in to play. Marty not only made the process extremely easy, but he also made it enjoyable. He was able to take a problem and turn it into a solution. He's a miracle worker. It was a stressful time for us, since our previous car had numerous amount of issues that were unfix-able without a barrel full of money. It was a safety hazard that caused strain to the eye by just looking at it. Since this point in time, we're still loving our new car, and if we ever needed to get another one, Marty would be our first choice as a salesman. That should say something, because we now live about 8 hours outside of the quadcities.


steve paytash enough said

5
Mags on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have bought over 5 cars from Steve. cant say enough good about Steve buy your cars from him.


Great Experience!!

4
Christine on 10/15/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I purchased my second car from Courtesy 2 years ago, September, and will continue to go to Courtesy for any future vehicles. Both Greg Beard and Bob Mitchell made me feel very comfortable and explained things to me in a matter that I could understand. My credit wasn't the greatest, but Bob Mitchell found a way to find someone to finance me AND worked to make the payments comfortable for me.


Great Experience

4.7
Jerry on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Their national satisfaction rating for Courtesy Nissan is well justified. I was looking for a new Nissan, and did not have a good experience dealing with other local Nissan dealers. I started talking with Richard Stubblefield at Courtesy Nissan, and he was fantastic. He was very knowledgable about their products, and found exactly what we wanted. I have had a couple follow up calls to Richard, and he has given us exceptional customer service. Our entire experience with Courtesy has been great, and I highly recommend checking them out.


Exceptional Customer Service

4.2
Julie, QC on 10/15/2013

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

It is rare to hear that people actually enjoy the car shopping experience; well, I am happy to report that it can be achieved, lol. Marty Terrill from Courtesy is the person to make that happen. We have consistently referred friends and family to him and he has succeeded in every referral. We have had numerous dealings with Marty over the past several years and would not go anywhere else. Thanks Marty!


Thank you Richard Stubblefield

5
Jason P. on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have purchased two cars from Richard. As expected, Richard was helpful and knowledgable in the buying process. After giving him the criteria that I wanted including the price I was willing to pay, he took it from there and made the deal. My biggest pet peeve is the amount of time it takes to buy a car. Richard respected my time and helped me by scheduling a time to meet with me so I could have 100% of his attention. Thanks Richard.


2012 Nissan Quest Purchase September 2012

5
Jim Mc on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Richard Stubblefield and Jason Murley provided a very pleasant buying experience!!


Enjoyable experience

5
Michael on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our overall experience at Courtsey was very positive. Bob Mitchell was a very honest and easy person to talk to in selecting the vehicle we were looking for. He was quick to respond with questions we had throughout our selection process. We had our first oil change and the service department was very friendly to work with and flexible on timing. I would for sure refer my friends and family members to Bob as he made the buying experience fun.


Two Times Of Great Happiness

5
Wilma Kirk ~ Retired on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

In the past year and a 1/2 . My husband and I have bought 2 kia's from Clay Allen. The first one being a Kia Serento that we like so much, but being a 1 car family I came back to Clay Allen who was so good to us before that I wanted him to help me pick out another Kia in which he helped me choice my awesome Kia Rio5 in which I love driving it and my husband love his Serento. I think the service department is great to and have taken good care of our Kia's every time we needed serviced. All and All the I can only say I won't go anywhere to buy a car but at Courtesy Car City, and Hopefully Clay Allen will still be there the next time as well. Thanks Courtesy for your great service in all fields of sells and everything. Thank you . Sincerely Wilma Kirk & Dennis Allen


Customer

5
Dave Parochetti on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Over the years I have purchased at least four vehicles from Bob Mitchell & have had a great experience every time & would do again.


Great salesperson

4.7
Terry Whelan on 10/15/2013

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Missy Day was a great no pressure salesperson. She answered all my questions and saw that everything was well taken care of and I felt I got a good deal.


Truthful Salesman

5
John Frels on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you, Clay Allen, for your help in purchasing the Grand Marquis. It is a great car. It performs just as you said it would.


very satisfied overall.

5
Gerald on 10/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've dealt with many dealerships in our area in the past but only Courtesy "made it happen" for me back in Feb. 2012. I was "under water" with my previous car and was about to give up getting another new one. I decided to try Courtesy and there I met Missy Day. She was so helpful and pleasant and there was no pressure. I thank her and Aaron and Rich (who helped me with the financing). The service dept. has been top notch also. Courtesy will be my first choice for my next vehicle.


Best sales person you would want!

5
Craig Hartter on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A+ for Richard Stubblefield, easy to work with. I recommend highly.


Car Purchase Experience

5
Cypher on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought my car a year or two ago from here, and I gotta say, Missy Day was actually a very nice woman to work with! She was polite, charming, and knowledgeable about the cars she showed me that were up for sale and within my price range. The cars that she showed me were also of nice selection, and appeared to be kept up nicely, in terms of presentation and maintenance, and the prices seemed rather reasonable, too. All I can say is that Missy Day is one sales person I'd recommend to anyone looking to buy a new car!


My buying experience

5
JIM needed a new toad for behind my RV on 10/14/2013

Buying Process: 5.0 Overall Facilities: 5.0

Started my buying experience several months ago. Bob Mitchell was very helpful. I indicated what i needed and he gave me all the information I needed. When I was ready to purchase Worked hard to get me what I wanted. Even though I was buying the bottom of the Nissan Line He understood my reasoning and did not push for a more profitable sale for him and Courtesy. It is never easy for me to make a large purchase. But he made it as pleasant as he could.


Friendly zero stress experience

5
Richard Szall on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

easy process from taking car for a drive to filling in the paper work, start to finish 80 minutes


Review

5
Mr. Rosales on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

First time buying a new car Missy, the saleswoman, was very helpful got things rolling and made buying the our Kia Rio a great experience. Courtesy still does a great job we take our vehicle for this scheduled maintenance their team is very professional and everyone in office, mechanics anyone we run into there is very friendly. Thanks courtesy!


Tells it like it is

4.2
Torie on 10/14/2013

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Marty Terrill will work his tail off for you. He tells you how it is and is straight up to work with. If a car is too much for you, he's not going to push you into it. It has to be a good fit all around. He's efficient and quick and will do his best to get you into the car of your choice without killing your budget. He was great at presenting all options to get us the best deal. We've since taken our vehicle in for regular oil changes and have yet to have a problem. The service department is also friendly and will get you in as fast a possible. They make recommendations if anything needs to be fixed and tell you the severity of the issue, but don't pressure you into doing it the same day. Which is very helpful if you want a second opinion. Overall, pleasant experience.


Courtesy Review Pete Fisher

4.7
Pete Fisher on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

In Dec 2012 we purchased a altima from Courtesy (Missy Day was our sales gal) From start to finish I felt like I was treated with respect and was not pushed to buy. In fact I am pretty sure Missy figured that I was just pricing her out. When she finished I liked her so much that told her the color and to just go find the car we wanted. She found the car and stayed late on a weekend evening to be there when we picked it up. We have used the dealership for service since we picked up the car. Its over an hour drive but we really like the place. I will buy another car from her. Missy if you read this Hi from Kim and I and thanks again. Pete Fisher


MIssy Day

5
Joseph R. Mendoza on 10/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Missy Day is an asset to Courtesy Kia. She is a friendly, compassionate, and thoughtful professional who takes pride in her job. I've told my friends and family how happy I am with her exceptional salesmanship. Thank you Missy! Joseph R. Mendoza


Great experience

5
Cleo on 10/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was my first time buying a car and I was very worried about being taken advantage of, that did not happen. Jeff Vinar was very courteous and helpful. The "shop" guys have been great as well since I have brought my car back recently for some repairs and tune ups. Gavin and Bob Weiss were extremely helpful and informative. Will recommend to my friends


Easiest Buying Experience I have ever had

5
Therocks on 10/13/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I avoid dealerships. I do not like playing "The Game". For this reason, I have never purchased a new vehicle.....until now. I am very impressed with the ease of dealing with Courtesy and John Bush as a salesperson. I felt no pressure and was treated well by the entire staff. I would send all my friends and relatives to this dealership.


Great Sales, Service, and selection

5
Greg KIA on 10/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Bush helped the wife and I out 4 times on are buying from Courtesy, when either wife or me pull into the lot John is right there to help with are needs I highly recommend John to any one wanting to buy a New or Used Car


Very satisfied!

5
Haley on 10/13/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason Murley was a great salesman. He was very helpful and explained the process of buying my first car very easy! I highly recommend him! I will probably never go anywhere else to buy a car!


great salesperson, good experience

5
Dot M on 10/13/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesperson, John Bush is an excellent person to deal with. This is the second car (the first was in 2005) and now a 2014 in 2013 that he has sold us.. I never felt taken advantage of or talked down to and John has talked to us many times since the deal was closed and he has continued to keep in touch. We love our Kia Sorento and will probably only deal with Courtesy in the future. Our daughter has also bought her last 2 cars at courtesy also,.


Excellent

5
Family J on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jason Murley was great to work with and is willing to do what it takes to make sure you have the perfect buying experience. He makes you feel like you're part of the family. I have been to way too many dealerships and can say this was definitely one of the more pleasant experiences. We love the new van for our growing family.


Excellent experience

5
Brian on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience at this dealership with an awesome salesman, John Bush, I had a horrible experience the other Kia dealership in the area about a week before. John was very easy to work with and I would highly recommend Courtesy and John if you're looking for a vehicle. They didn't have what I was looking for on the lot but went out of their way to find one at another dealership. While waiting for my vehicle to get here, they gave me a loaner car. Awesome car buying experience!!


Great service

0
Jason on 10/12/2013

I purchased a brand new kia from Jeff Vinar and was very happy With the service


John Bush

5
Duane on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John was most helpful and worked to make us satisfied with our purchase. He followed up with phone calls and made sure we were satisfied with our purchase.


Great buying experience, super helpful staff.

5
B.A. Bailey on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you Missy Day for making my car buying such a great experience.


Good place to purchase a car, willing to negotiate

4.7
Happy Nissan Altima Owner on 10/12/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I would recommend buying a car here. Good place. They were friendly and willing to work with me.


We had a wonderful experience

5
DD & C. on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our great experience began with John Bush. He was very professional. He didn't hurry us and took the time to help us fulfill our needs in purchasing an auto. We let him know what we wanted in options and he was a great help. We will continue using Courtesy and asking John for his expertise.


Great Dealership

5
Donna W on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I absolutely love this dealership - my experience was great from the minute I met with Steve all the way to the end. I have bought many cars from other dealerships in the area but this is the first time I have had a salesman who went over everything with me. I was also impressed when I met with the financial person; he also explained everything about the loan, the warranty, etc. I have other friends who have also bought from Courtesy and they too speak highly of them. I think in all of my vehicle purchases this was the first time I felt I was respected as a woman from a dealership. I have since had my vehicle serviced and the service departments - Nissan and Kia - are awesome. I speak highly all the time about this dealership.


Courtesy Moline

3.5
S. B. on 10/12/2013

Buying Process: 3.0 Overall Facilities: 4.0

We have purchased two vehicles from Courtsey and both times with Missy Day. She was very easy to work with, listen to what we were interested in and never pushed us to see things we didn't want. I would recommend anyone who is looking for a car to ask for Missy and I don't think you will be disappointed with her. The reason I gave mediocre rating has to do with the actual closing on the truck we purchased. Even though we had financing already in place my husband and I still had to wait an hour or more to get the paper work done. They are understaffed in that area and it really gave me a migraine from the stress of having to sit there when I needed to get other things done! Missy was very kind in trying to make us a comfortable as possible but it was still an ordeal I don 't wish to go through again. I have purchased many vehicles in my 60 yrs. but NEVER had to wait this long after the deal was done. I'm not sure I will buy from them again just for fear of this happening again.


Excellents at its best

5
Rob Pettit on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went in to look for and car for my daughter and was met by Missy Day .She showed a car that was just what we were looking for so I said get the payment were I need it to be. They did just that we were so Happy with that we bought a new Kia Sorento from Missy Day one week Later and had the same kind of friendly help again I would buy from Missy Day Again No Question about that. Thank You so much Missy and Jeff Vinar And Rich For Getting are payments were they needed to be. Thanks alot


Salesmen are not my first choice

5
happy camper on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to the dealer and looked over a few cars, Jeff Vinar offered to help me find what I was looking for, I had no idea! He asked me a couple of questions and led me to a car, I drove the car, my grandson checked it out---fell in love with it. bought it am soooo happy, Jeff was really a great guy, he didn't push or try to talk me into something I wouldn't like. He just told me the answer to my questions, I really felt he understood when I told him I would know what I wanted when I saw it!!


See Jeff Vinar at Courtesy

5
Tony S on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jeff Vinar sold me three Kias. We were impressed with how easy he and the staff at Courtesy were to deal with. We got the deal we wanted on each sale. Customer Service is really good.


the best sales expierence I have ever had.

5
car fanatic on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the best place to buy a car hands down. The sales professionals are the best. They make the buying expierence care free. I felt so comfortable with them I almost bought two. Missy couldnt have been better. She is cute to. I will always buy my cars from courtesy kia.


Steve Paytash

5
Harry the Hat on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The entire process went smoothly. I did not finance this car (paid cash) so I can not review financing with this dealer. My salesman Steve Paytash was very helpful and friendly. I will definitely purchase another car with this dealer. Count me 100% satisfied


Great facilities, Good Service

4.2
aabb on 10/12/2013

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Great service-Can't complain, got a great car and it still runs like new.


Good sales staff

4.5
NiceKia on 10/12/2013

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Our salesman, Steve Paytash, has a passion for cars and it shows. It was actually fun buying a car with Steve. He was not pushy or dishonest in any way. We still love our car over a year later and still have had nothing but good experiences with Steve.


Courtesy Car City

5
Sue D on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Overall review is excellent for my experience. Steve Paytash was there for me every step...Iam happy with the car and the price. Aaron worked to get me the financing I wanted....I look forward to driving my Rav4


Missy Day

5
Ken Stearns on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the first time in my life buying a vehicle where I felt welcome and wasn't pressured to buy. Missy treated me very well and told me about other options available if I didn't find the vehicle that I was looking for. I would go to her again if I was in the market for another car or truck. I would also recommend her to my friends and people I work with.


Great experience

5
Steve M on 10/12/2013

Buying Process: 5.0

Biob Mitchell was great to work with. We purchased a "Leaf" and he was very knowledgable and helpful about this new vehicle. We first visited a closer Nissan dealer without success. We will continue to use Bob and courtesy for the purchase of our next Leaf.


best place to buy

5
twisters on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

great place to buy. See Steve Paytash for a great deal. Bought my last 4 cars from him and enjoyed everyone.


so happy

5
pg on 10/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a new Kia Sportage about two years ago and have been very happy ever since. When I met Steve Paytash at the dealer I felt so good about buying at Courtesy after he gave me so much time. I will have to say I was the worst person ever buying a car. I could not decide if I wanted new or used, car or suv. I will have to Steve was very easy to work with and I have to think he was not happy with me after two weeks of not knowing what I wanted. Well, he stuck with me and gave me some great advice, leading to a great new Sportage in my driveway. Thank you Steve for being so nice and not kicking me out. I tell all my friends about Steve and Courtesy.Thank you for helping me.


Jennifer

4
Jennifer on 10/11/2013

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Steve Payhesh was the salesperson I dealt with and he was really great. he explained everything, he told me how to work certain things on the car and made the buying process very easy. I would buy a car from courtesy and from Steve again and I probably will in the future.


SPECTACULAR EXPERIENCE

5
forever forte on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have never had a female sales person before, after working with Missy Day, there is no other way to go !!!! From the demonstration drive, to the final tour of the dealership the whole experience was exciting and fun !!! I will certainly tell my friends and family to go to Courtesy and ask for Missy!!


Fast & Painless Experience

5
Hauger on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recently, we worked with Bob Mitchell to purchase a new Murano. We visited the dealership once to drive the car and a second time to execute the deal. I like no-hassle deals and Bob was great to make the deal go through quickly. I will go back to Courtesy again when we need to upgrade our next car/truck.


Courtesy Car City

5
Montie Schell on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The dealership treated us good and the salesman Bob Mitchell listened to what our needs were and helped us to meet them. I have purchased quite a few vehicles in the past and was satisfied with Courtesy.


Great Dealership!

5
car fan on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the sales process to routine maintanence to warranty service - this dealership has been amazing!


Bob Mitchell

3.8
Debora H on 10/11/2013

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

My experience with Bob Mitchell has more than met my expectations. He is always helpful and make sure my needs are met.


excellent to by a vehicle from

5
Richard Nissan fan on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought 2 vehicles from them a car and truck I will go back to give them my businesses over and over again


Great Transaction

5
Holly on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was reviewing new cars on-line and ran across what appeared to be a good deal at Courtesy Kia. I called and they referred me to Missy Day. She was very helpful and patient as I had many questions. I decided that I wanted a black Kia that she said had just come in to their dealership, so she worked hard to have it held for me until my husband and I could make a trip to Moline at the end of the week. The whole process was smooth and we appreciated Missy' great assistance.


Great Buyer Expierience with Jeff Vinar

5
Karen Osterhaus on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have puchased 5 new vehicles from Jeff Vinar over the years. It is his outstanding service and attention to details that keeps me coming back


Great experience

5
Cody M on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0

I bought my vehicle from Joe Campagna, he was very helpful in getting me into the car I wanted. Joe was very easy to deal with and I do plan on going to see Joe again when im ready for my next car.


Very Satisfied

5
Cleo on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Being a young mother, I am sometimes seen as the "easy target" for sales people. No one at Courtesy made me feel that way. Jeff was extremely helpful, kind, and polite. He did not push me to buy something I did not want. Bob and Gavin (both shop men) were very kind, polite and helpful. Great experience and I will definitely be continuing getting my car serviced and coming back to Courtesy if I ever feel the need for another car!


Great first time new car experience

5
coryp90 on 10/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had Joe Campagna as my salesman, and although it was my first experience buying a brand new car I thought he did a really good job of going out of his way to make sure that I got what I wanted out of the vehicles I was looking at. He helped me throughout a couple days since I couldn't make my mind up, and stayed after close the night I decided on which car I wanted to make sure everything was good to go before I left. I would definitely recommend Courtesy Car City to friends and family, and I would direct them right to Joe.


Great Experience

4.2
Natalie on 10/10/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

We have purchased 2 new vehicles from Courtesy and had a great experience both times. Our salesmen were knowledgeable, friendly and not overly pushy. An overly pushy salesman can really ruin a car buying experience and we were very pleased with the way we were treated. Jason Murley was who helped us with our most recent purchase, and he was a pleasure to do business with. Not only would we recommend Courtesy to friends or family, but I know we will be returning for our next purchase as well.


Quick and easy

5
David D. on 10/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jason Murley made it easy to get the car we needed.


Happy in Iowa

5
PR Mag Han on 10/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went looking for a Kia. After about 2 minutes of looking at our new Kia. Steve was out offering his assistance. No pressure. From the onset, we were the only people in Steve's life. Answered all our questions and more. My wife is a very bottom line person, and to keep her attention is a BIG accomblishment! Got everything we wanted and more. Thank you Steve! Only complaint-We did not get a hampster with our Soul.


happy in Dunlap

5
marharris on 10/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a van from Courtesy a couple of years ago and just came to this site to look for a new dealer in the area I moved to. I started looking for Kia vans and Courtesy popped up where I bought my last one. I started to read reviews and seen so many positive feedback from my salesperson Steve Paytash I started to think why wouldn't I drive the hour to see him again. I have never been as happy as I was when I bought my last one from Steve. I get checked on from him time to time and made sure he is there for me. I was trying to get a dealer close to me and I did find one that I can service my currant van with but when I buy my next I will make the trip to see Steve.


awesome salesman with a great buying experience

5
#1 Cub Fan on 10/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had my apprehensions about car salesmen but when Steve Paytash introduced himself to me all that was washed away!! He worked with me for three weeks to find the perfect fit for me. I had plenty of requirements and he met all my needs. I am so thrilled I found him and I will be highly recommending him to all my family and friends. So happy with my experience.


Fantastic service ,long after the sale!!!

5
Robb Christensen on 10/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased a 2011 Kia Sorento and a 2006 Kia Sportage from Courtesy. Steve Paytash was the salesman each time. We are most please with both vehicles and the service department. I would recommend Courtesy to family and friends looking for a car dealership with great salespeople and service. Steve greets us by name whenever we see him and he has been most helpful and answers any and all questions that we have in regards to our purchases.


My Experience Buying a Car at Courtesy Car City

5
First-time Woman Buyer on 10/10/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

When I walked into the dealership to look for a car to buy, I was immediately welcomed by Joe Compagna, one of the sales persons. Joe was informative, answered my questions well, and made me feel like I could buy a car just like a man. When I returned to the dealership a little over a week later because I had decided I really liked the red Nissan Altima the best of all the cars I had looked at since I had been at Courtesy, the red Nissan was not in the showroom like before. I said to Joe, "Where is the red Altima? Did you sell it?" Joe told me that they had sold it, but he said with conviction, "We will get you one just like it!!" I was so relieved and happy. When the red Altima came in, Joe and I made the deal. He covered everything I needed to know and was very organized. I really had a good experience buying my first car on my own.


GREAT BUYING EXPERIENCE!

4.7
RS Baldwin on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We recently purchased a 2013 Pathfinder from Courtesy Nissan. I had purchased vehicles in the past from other salesmen but, at the time, they were unavailble. Jason Murley came to our assistance and I'm happy he did. Jason was very knowledgeable of the product and answered all our questions and took us through the selection process. The vehicle we wanted was not locally available so Jason and his Sales Manager (I don't recall his name) made an exhaustive search to find one. It took two weeks but they finally located "The One". We took delivery on a very cold December night and, once again, Jason went out of his way to insure all our questions were answered and we understood all of the many features. It goes without saying that we were delighted with our buying experience and will certainly come back to Jason and Courtesy Nissan.


A pleasant experience

4.8
Lois Van Hoek on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

When we purchased our 2013 Altima we were very pleased with the salesman, Jason Murley. He was very knowledgeable about the car. He asked who our previous salesman was and asked for Jason to take care of us. He was and is very pleasant and takes a genuine interest in his customers. This goes beyond the sale of a car. When I take my car in for service hed always says "hello". Your service department is also very good. They were able to take care of some problems we noticed, Shawn Taggart worked closely with Tech Support to remedy the problem.


Awesome salesman

4.7
Cory and Rosa on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My husband and I have been die-hard Honda car owners for many years. However, we found ourselves looking at the Nissan and Kia cars. John Bush was our sales person, first with the Kia we purchased as a 3rd car and then with 2 Nissan trucks we bought. I honestly can say that the main reason we purchased these 3 vehicles was because we were very happy with John Bush's service. He really earned our trust and our repeat business. We would recommend him to anyone. Thanks John!


very satisfied

5
daver on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

You just know when something feels right. Thats how the car buying went in the first ten minutes of looking for a new car. I met Steve Paytash at Courtesy Car City and felt right at home. This was a person that I felt like I new forever and seemed as if he had my intrests up front. I really enjoyed the expert salesmanship that Steve showed during this transaction since I am a salesperson as well in a different field. Please keep up the great work and I will see for my next vehicle and my wifes as well.


Love My Car - Bought it at Courtesy!

4.3
Mary Robson, Galesburg, IL on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I purchased a Murano last September and I was very pleased with my experience with Joe Campagana, the sales person whom I worked with at Courtesy. He was a true professional. Even though I am from out of town, it did not matter. Joe accommodated my schedule and needs at my convenience and that was important to me. I will continue to refer my friends to Joe Campagna. I was impressed with the Service and Staff also. Keep up the good work, I will be back to buy again.


Courtesy Car City

4.3
Fred on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I'm not a "car guy" but if you have to shop for cars, Courtesy is the place to do it. They try to find out what your needs are, and find you a car to match those needs.


Happy Kia Owner bought from Jeff Vinar

5
Chris Osterhaus on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the first KIA i have ever purchased and could not be happier. Working with Jeff Vinar only enhanced the experience. The customer serve not only from Jeff but the Service Department is outstanding. Have and will continue to recommend both Jeff Vinar and Courtsey


courtesy service outstanding

5
Susie in Moline on 10/09/2013

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought many cars from Steve Paytash over the last 25 years. I would have to say he is one of the most knowledgable people on cars that I have ever met. I have not yet bought a car from him at Courtesy but will in the future. The ones I have now I have had for a long time when he worked at Courtesy's sister store. The thing I have to say about Courtesy is Service. After I talked with Steve about a problem with my car he suggested I bring it to his service dept. I am really glad I did, they have taken exellent care of me and my cars in there. Jim Simons has to be the best mechanic I have ever used never trying to up sale things you dont need other than good maint. items. Thank you Steve for getting me to your store and I will see you on my next car purchase.


A-1, Great buying experience

5
Kevin M. on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I use to dread buying a car because of all the hub bub you put up with going through the buying process, but this time it was different..........my sales person Jason Murley made the whole buying experience very positive, he was great as well as the entire staff. I will be a return customer in the future.


Purchase 2002 C-5 Corvette

5
Brook & Pam 2002 C-5 Corvette on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

When purchasing our Corvette from Courtesy, Jason Murley & Mike Wulf were outstanding helping us through the buying process showing alot of patience and putting in EXTRA time with a customer! They Courtesy Car City have earned our business!


Best Experience EVER!!!

5
Kelsey A. on 10/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Cars are a huge part in my family. Ive had bad experiences then I had an amazing experience. I dont care for the typical pushy car salesman ego and as a 21 year old female who knows alot about cars i will just walk out. At Courtesy in Moline Ive never had a problem and Jason Murley is very professional. Ive been working with Jason as my car salesman for 3yrs now and have sent my mother and sister to him. All of us KIA owners. Couldnt be happier with Jason or the Courtesy car city family. Whenever i have a question or needed Jason has always been there and follows up. Anyone who needs a car new or used please go see Jason Murley you wont be disappointed, I promise you!!!!


Hassle-Free

4
Sandi Lyn on 10/08/2013

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 4.0

What can I say; I don't ask for much, I just want to be treated with dignity and respect--especially when I am spending thousands of dollars. Courtesy Car City was the first dealership to do that. Richard Stubbenfield is professional, personable, and respectful of my time and busy schedule. I'll use him again in the futre and highly recommend him to anyone who doesn't want a lot of hassle when buying a vehicle. They didn't even play that heinous "Let-me-go-talk-to-my-manager" waiting game (which I think we can all agree is incredible). Liked the dealership so much that I drive out of my way for maintenance and oil changes.


Excellent Customer Care

4.8
Satisfied Buyer on 10/08/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was fortunate to have a wonderful sales person (Missy Day) who helped me determine my needs over the year and a half I was trying to decide what to buy. Missy always provided help with my questions and never a high pressure pitch just to get me to buy. So very different than the other car dealers I visited. There was not the color I wanted on the lot, so she went on their network and found a car at another dealer that had exactly what I wanted. It took just a few days to get the car in for me. It was a 2013 Kia Forte 5-door, a terrific car for the money and fun to drive. I have had only one experience with the service department to get the free oil change that comes with the car. The service writer was courteous and made sure my car was ready within 20 minutes of my stopping by. He also was very helpful and made sure all my questions were answered before I left. The only glitch was when I came in to pay for my new car and the computer system went down, causing me to wait a bit in completing the paperwork, In total though, it was a great experience, great customer service, and a sales person I certainly will recommend.


EASE OF BYING A NEW CAR

5
Teresa Palmer on 10/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were in the market for a certian type of vehicle. Jason Murley was our sales person. He was very helpful and informative. If there were ten stars I would have picked that. It was a very good experience. He even helped us after the purchase with some questions that we had. Thanks again. Teresa Palmer


Contact seller for price

Mileage: 21315

Color: BLACK

Transmission: 6-Speed Automatic

Body Style: SUV

City: Moline, IL

Engine Type: 2.0L I4 16V GDI DOHC Turbo

$21,995

Mileage: 2

Color: SCARLET EMBER

Transmission: Automatic CVT

Body Style: Sedan

City: Moline, IL

Engine Type: 2.0L I4 16V MPFI DOHC

$23,320

Mileage: 3

Color: GRAY

Transmission: Automatic CVT

Body Style: SUV

City: Moline, IL

Engine Type: I4

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