Coughlin Chillicothe

Excellent Buying Experience

Dafney was my Sales Associate and she did an excellent job during the purchasing process.

New Chevrolet Silverado

I had been thinking of buying a new truck for a couple of weeks. So one evening I thought I would drive to Chillicothe and go to Coughlin to see what kind of trucks they had on their lot. They had a wide variety of new trucks at great prices. I found a Z71 that I fell in love with. After working with Jamie (salesman) we came to great numbers on my trade in and also on their truck. Needless to say a drive to just check out a chevy ended in me driving one home. Jamie and the whole staff at Coughlin Chillicothe was exceptional to deal with and very friendly!

Great buying experience

This was my first new car I purchased on my own and it could not have went any better. Carrie Waldron was my salesperson who walked me through all the ins and outs of the lease process. She was honest and straight forward and got me right where I needed to be with the car of my dreams. My Camaro and I rolled out very happy. If all salespersons were like Carrie the feelings people have about car salespersons would disappear. The rest of the staff I worked with including the finance person were also great. Of course the star of the show was my 2015 Camaro which was shined up and fueled up for my departure. Thank you Carrie and Coughlin for easy and professional experience. I will be back.

Dealership was very helpful and accomdating

Great Dealership, would recommend to others. Brityn was my salesperson. Did a great job!

14 Silverado

Great service and price. Brityn Larrick was very knowledgeable and treated me right.

New vehicle purchase

I was shopping for a new truck and decided to contact Coughlin Chevrolet in Chillicothe through their website with what I was interested in and within ten minutes Dave Grabb called me to see how he could help, so he was the Sales Consultant that handled our recent purchase. This is the fifth vehicle that we have purchased at this location and Dave has handled every sale. He is very knowledgeable, courteous and polite, and invested a lot of time with me making sure I understood the functions of my new truck (after all my trade-in was seventeen years old). He has called a couple of times to just follow-up on how I like my truck and to make sure this was a positive experience for us at Coughlin of Chillicothe. In closing, Dave's the best, I wish more Sales Consultants were like him...

Shopping

Was shopping on Coughlins web-site for a Used Kia Sportage, I filled out the information needed to be contacted by a sales rep. Brity contacted me the very next morning. I was never under any pressure. Was very helpful,and even informed me that if I found what I was looking for at another coughlin location it could be brought here to the chillicothe location for me to check out. I informed Brity I had found my sales rep whenever I decided on a purchase. Thanks Brity ! If I ever make up my mind I will be sure to contact you!

2013 Chevy Sonic

Very helpful and excellent customer service. Will buy my next vehicle here.

Went for tires

Asked price and service department guys was just standing didn't seem to interested in installing them so ill buy my tires elsewhere. Not good business.

2013 Cruze ECO

Brityn Larrick Sales person. Thanks Coughlin Chillicothe

2001 Dodge Dakota on cars.com. **BEWARE**

Went to look at the 2001 Dodge Dakota Quad Cab 4x4 listed on cars.com and was not happy with my experience. The salesman kept stating that it was $5995 As-is, a little too many times for me not to be wary. The test drive went great right up until it went bad. The truck drove nice and had plenty of power, 4wd work great. Stopped at the last light to go back to dealership and the truck started missing really bad. It felt like it was running on four cylinders. Mash the throttle and it would just spit and sputter and then surge forward only to spit and sputter some more. When we arrived back at the dealership the salesman acted like it never happened and ask nonchalantly "what do you think, $5995 As-is?". When asked if they could put it on a scanner to see what may have caused it to spit and sputter the salesman got an instant attitude and said that it has already been through the garage and been through the safety inspection and that is that. They are quick to give you the carfax which states it being one owner, but don't be fooled, the truck is not worth it. We were paying with cash and he was not willing to work with us at all. I wont mention the salesman's name but I will say that it rhymes with rabb. Very unsatisfied with my experience with Coughlin and the salesman.

new purchase

customer service and working with Bruce, Carrie and Jerry was comfortable and a no pressure experience - greatly appreciate that. Vehicle low tire pressure lights are on...

Malibu

My shopping experience was the smoothest, hassel free and quickest experience I have had buying a car new or used. Thank you I am very happy with my car and the experience. I will recommend Coughlin Chillicothe and Bruce (my sales associate) to everyone thinking of looking for a car. My Dad said the service department sold him on his purchase of his new truck. Their service has now made Coughlin our family dealership.