Collinsville Auto Sales

HORRIBLE EXPERIENCE

I saw a picture of Collinsville Auto Sales' 2006 Kia Amanti on cars.com. There were lots of pictures and the pictures showed a very nice car with what appeared to be an almost immaculate interior. I was so impressed with the pictures, I drove six hours to see it. I met with the father, who co-owns the business. He assured me the vehicle 'had been thoroughly inspected by an independent mechanic, had no outstanding issues and was good to go.' The vehicle proved otherwise. First, the pictures online were not an honest representation of the vehicle. The paint on the exterior driver's side mirror was almost completely gone. There were numerous scratches and some hail dents overall, which would be expected with a 2006 car. But the interior of the vehicle was what was surprising. The minute I opened the door, the smell of cigarette smoke hit me in the face...it reeked. The online pictures were staged so they did not show significant water stains on the molding by the passenger side windshield....as though the windshield leaked. There was another significant water stain on the driver's side speaker, near the bottom of the door. The seller said someone 'might have left the window open'.....but if that was the case, there should have been water staining elsewhere other than directly on the speaker. Overall, the car had not been detailed and was dirty. I then test drove the vehicle. I took it on the interstate and, when I applied the brake, the car shimmied. I slowed down, sped up and tried again....it shimmed. I now had a very poor opinion of the car, returned it to the lot, and complained to the son, who is the other co-owner, He was very kind and immediately drove it to an auto garage up the street. While he was gone, I listened to my intuition, decided not to buy the car, told the father so, and left the lot. About an hour later, I received a call from the son, who said the mechanic found that the car had a 'bad rotor' which he replaced. The son then offered to 'throw in another rotor for free.' SO, let me get this straight. I was told the car had been 'thoroughly inspected, and had no outstanding issues.' But now I'm told both rotors were bad. In other words, this dealership would have let me buy this car with two bad rotors, and drive all the way back to Omaha with this condition. This experience reminded me of the bad reputation used car dealers consistently maintain....and this dealership confirmed that reputation! Run, don't walk, away from this dealer!

Very direct and honest

Though I did not end up buying from this dealer I found Dan and staff very honest to deal with. Their pricing was fair and I was quoted an adequate number for my trade.

Friendly, Honest, no pressure

Shopping for a truck, I had already been to several lots and passed this one by chance. Stopped in and looked around, Dan Perkins Jr. came out and politely answered my questions about his stock. I found a truck I liked, he allowed me to take it for a test drive. He allowed a bit more that I asked for my trade-in. I checked his price both on-line and at my bank and found his price to be very good. Done deal. No pressure and very friendly. Would use him again.

Satisfied

I found a pickup I was interested in while shopping online, and made the hour and a half trip to look at it. The truck was what I had hoped it would be, and the sales experience was very good. They were helpful but not pushy. I had a pickup to trade in and had in mind what I thought was a fair value for it -- and they agreed and gave me that as trade in. I am very satisfied with the entire experience.

Fantastic Dealership

Fantastic buying experience. The truck I bought was everything they said it was, and then some! No pressure, from start to finish, and a way better price than my own home town. I drove 500 plus- miles, to do business with Collinsville Auto Sales, and would do it again. Great equipment, Great prices, great people!!!

Great Experience!

What a great place to buy a car! Friendly, informative and low pressure.

Very Nice and Professional

I test drove a Lexus LS430 and found the owners very helpful and informative. I had a feeling of no pressure and they were very honest in questions.