Collins Nissan

4.6
Overall Rating

Customer Service: 4.7 Buying Process: 4.9 Quality Of Repair: 4.3 Overall Facilities: 4.4 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0


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Fantastic Service

5
Missy Laveck on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased the Juke Nismo and Luv it!!! My experience at Collins Nissan was amazing! The Employees were very pleasant and helpful.I actually had a lot of fun!


Excellent dealership!!

5
Kristin n on 12/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought our first brand new car right off the showroom floor from this great dealership. Their kids room made the buying process so much easier with 2 little kiddos! Abu was great to work with and took his time showing us 3 different vehicles and moving each inside so we didn't have to deal with the rain. He was super knowledgeable about each product, all the options, and upgrades. The finance department made purchasing a breeze! Finally we had a dealership wanting to sell us a car rather than making us jump through hoops to get it! I will highly recommend Collins Nissan to any and everyone!!


Great Experience

5
MDombi on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a 2010 Nissan Altima at Collins Nissan. Worked with Brian Lynn, he made the entire process seamless and quick. Very personal, friendly and professional. I would not hesitate to buy another vehicle from Brian and the Collins Team or recommend them to others.


Exceptional Buying Experience!

5
Kentuckiana Altima Owner on 10/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After shopping slowly, conducting research....I settled on a 2015 Nissan Altima. The team at Collins made the shopping process one of the best I've ever experienced (in any type of retail environment). Taking deliver of the vehicle was very professional, organized, seamless....and fun. They made buying a new car enjoyable / exciting. Basically everything a consumer would want the process to be. Would highly recommend to my friends.


Superior Service

5
Twinters on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sean H and Ron came to my rescue after a horrifying experience at another dealership. Sean was very professional, compassionate and understanding of my previous experience and went the extra mile to ensure my buying experience at Collins Nissan was exceptional! If you are in the market for a new vehicle, Sean H is the man you nee to see! Thanks again for your understanding and compassion. You made my buying experience fun & exciting again! Sean, You Rock!


Going above and beyond to make everything better t

5
Happy Car Owner on 05/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I visited Collins Nissan a bit frustrated as I had just left a bad experience at another dealer earlier in the day. I met Sean at Collins who greated me with much enthusiasm and effort. He proffesionally walked me through the various options and explained the differences. He was extremely informed and helpful towards my new Rogue purchase. The real difference came when Sean allowed me to store the car for 2 months in anticipation of my daughters birthday. He never batted an eye and told me he was customer driven. We signed the papers which was seemless and away I went (without the car). 4 weeks later I called and Sean explained he had just got done running the engine a bit to assure a full charge on the battery. He/Collins did this as a result of proactive customer care! When it was time to pick up the car it was washed and looked great. Sean had offered a big red ribbon and it was already in the back seat. Bottom line this entire experience was flawless even though i through a few cure balls!. I could not be happier with the car- the dealershiop and my salesman. I will go to Collins first now.


Awesome

5
Sally on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was awesome. This is my second time purchasing from Collins Nissan. I purchased a 2008 Nissan Altima in November 2007. I returned to Nissan to purchase a 2015 Nissan Pathfinder Platinum and I must say that Sean was very patient and kind. He did not play what I call numbers games, he tried to get me the best deal. I would also like to thank the financial manager Frank who also helped me get an best deal ever. I will not shop at any other dealership because Collins Nissan is the best by far.


Dealer - Salesman - Positive Experience

5
Roll Tide Roll on 05/12/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I just bought a 2013 Nissan Rogue at Collins Nissan. The salesman Sean Heaselden was the ultimate professional throughout the entitre experience, we were looking for a Rogue and asked if they had a used model approx. 1-2 years old. Sean knew of a leased car that had been returned, that was not currently on the lot. He was very knowledgeable about the car and it's features, was pleasant and knowledgeable in explaining terms at the point we made a decision to purchase, and didn't play any price games. We received a good offer for our trade in with his and the Sales Mgr's help. Was also impresed with the Loan Manager. I would definitely recommend Collins Nissan, look forward to working with this dealership on any future car purchases. To nothc.


Mrs. Melanie Lantzer

5
Jay and Melanie on 05/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had such a great experience working with these guys! Sean and James were very knowledgeable guys in every aspect. We live in Goshen, Indiana 5 hours away from Louisville visiting our son and daughter inlaw. We decided to go look at vehicles stopped into collins got hooked up with Sean and James loved them, and the murano came home with a new vehicle! That should say it all! We have some new friends now and would not hesitate to go back or recommend them to anyone else. Sincerely the Lantzers in Indiana


Excellent Dealership

5
E.H on 05/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

While at Collins Nissan for service on my Sentra I was talking with a Salesman named Sean. He showed a genuine interest in finding out if there was anything he could help me with. I had told him that I had been thinking about getting a new Sentra but was concerned the new motor would not have enough power for what I was looking for. Sean explained all the changes Nissan has made with the sentra and asked if I was willing to take one for a drive seeings how I was going to there for a little longer with my car in service. I fell in love with it and there was more power then I thought it would have. Long story short I left in a new car and couldn't be happier with the Sentra and the over all experience I had with Sean and Collins Nissan. I will be recommending him and the Collins Nissan to any one looking for a new car.


Great Price

5
Wendy on 03/20/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a 2015 Nissan Rogue at Collins Nissan. They matched another dealer's price and they even threw in some oil changes. They did not have the car I needed, but they drove over 300 miles to get me the car I wanted! They were nice, didn't play any price games, and gave me a good offer for my trade in. I would definitely recommend Collins Nissan. Check them out before you buy because they might be able to get you the best price! Good job!


A great place to buy a car

5
Jo Ann on 10/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a Mercury Sable back in 2010. I have had a great experience from day one Dave Feller was wonderful. no high preasure sales. I have my car serviced there every 5000 miles. Randy and his crew are the best. Best to call ahead for an appointment to keep the wait time down. I also use the shuttle service to take me home and pick me up.


Murano Purchase

0
Paul Sauer on 06/17/2014

Saw a used 2013 Murano on the internet and went and bought it from Cyril. Was what it said it was. Low miles perfect shape. Had a scatch on it and I came back and it was gone and out the door I was. Easy and painless. Thanks Nissan Collins.


oil change

1
lou shockley on 10/28/2013

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

2 1/2 hours for oil change and tire rotation is not a express service. i suggest you change your signs.


New Dealership building a new facility

4
Wayne on 03/24/2013

Buying Process: 4.0

I was shopping for a different make auto. Stopped to drive a new Murano, just to see what the car is like. Salesman was Jim Lenz, and General Manager was Tom Utterback. Both very pleasurable to work with. They gave me the numbers for both buying, and leasing. a new vehicle from them. Called a couple of days after I visited the dealership to see if I wanted to come back and get the vehicle for the weekend. THAT is a very good reason to give this dealership an opportunity if you are in the market for a new, or different vehicle.


$22,995

Mileage: 6339

Color: Gray

Transmission: Automatic

Body Style: Sedan

City: Louisville, KY

Engine Type: 1.8L In-Line

$27,995

Mileage: 24888

Color: Gray

Transmission: Continuously Variable Transmission (CVT)

Body Style: Sedan

City: Louisville, KY

Engine Type: 2.5L

$29,995

Mileage: 13891

Color: Black

Transmission: Continuously Variable Transmission (CVT)

Body Style: Sedan

City: Louisville, KY

Engine Type: 2.5L

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