College Chevrolet Buick

4.4
Overall Rating

Customer Service: 4.4 Buying Process: 4.4 Quality Of Repair: 4.9 Overall Facilities: 4.7 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 3.0


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Paddleboarder

5
lloyd on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ben Snyder was courteous, fair, and listenened. It was a pleasure purchasing our vehicle from him


Chevrolet lt Z71

5
Todd VanKersen on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My addenture of buying a new truck was very hard, i all most gave up, to many lies and not explaining things to you the right way, College Chevrolet got me and my family through all of this, never once did we feel any preasure in any way, was showed how all the paper work was done, not hideing anything at all. They all help keeping my grand kids busy while we looked for a truck, we got everything plus more than what i ever dreamed we could get on the truck. I will tell everybody about College Chevrolet, they are an awesome dealer ship, i thank all of them for what they did for my family, Todd VanKersen.


Shelly

5
Shelly B on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We go to Albion from Flint to buy all our cars. We have purchased 4 in last 2 years. Price is unbeatable and the customer service is even better.


Mr. G

5
Al Golden on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Well worth the trip from Novi to Albion. Price, buying process and customer service were excellent. Will continue to use them and recommend to friends.


Montana S.

5
Dave L. on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very satisfied with every aspect of the purchase and service!Sales Representative did an excellent job, My wife and I would highly recommend both the sales staff and service department.


All around a great place to do business

4.8
Mark on 08/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

All around a great place to do business for both buying and getting service done.


Great experience, great people at College Chevy

5
Gary77 on 08/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Whether it's service, sales, or accessories College Chevrolet has been great. The people care about customer satisfaction, and that means a lot to me.


Best experience ever when purchasing a vehicle.

4.5
Ed and Bunny on 08/10/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We tend to dread shopping for cars due to bad past experiences. It didnt take long for us to realize that this time was going to be different. From the very start they actually listened to us. They paid attention to all our comments when we were looking at various vehicles. It didnt take them long to direct us to look at the vehicle which did meet all of our needs. The sales manager then asked us what we were looking to pay and we gave him the number. He then says let me see what I can do and heads off. I will be darned if not ten minutes later he comes back with a number very close to what we offered. We didnt hesitate to close the deal. We drove out of there happy.


Excellent!

5
RB on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

College offers fantastic service along with friendly and knowledgeable sales staff!


Best place to buy a new truck !!!

4
Mark&Theresa on 08/02/2016

Buying Process: 4.0 Overall Facilities: 4.0

This is the best overall service we have ever had at a dealership. They were friendly, courteous and knowledgeable. We have been to a number of car dealerships in the past where we have been treated with arrogance, rudeness, and have just had a salesman walk away from us and not return with no explanation. We will never go back to these dealerships nor would we ever recommend them to a friend or family member. But that is not the case with College Chevrolet in Albion. This dealership was recommended to us by our son who bought his Cruz there in 2012. We were treated with respect and they (Chuck, Dale and Aaron) went above and beyond for us. Word of mouth is huge...we would (and have) recommend them to our family and friends.


Over the top

5
Ryan on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I drove over a hour and a half, bypassing at least 6 other Chevy dealers because of the deal I was given through College. I was met by a great staff, (I was late, arrived 20 minutes before close) and they were more than happy to assist. Chuck, Ben, Jason and Dale went above and beyond, going over numbers several times and worked out the best deal for me. I cant say enough about what they did and the hospitality they showed. I got a great vehicle and my experience was one of the easier / hassle free purchases I made. Go with College, you will not be disappointed.


Superb!

5
Melissa Smith on 07/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome place very very friendly people willing to help out and go above and beyond to make you happy, I had an amazing experience with Rene the sales person plus all the others were helpful with my purchase of a new Tahoe, would defiantly recommend to anyone...Go there you will not be disappointed that's for sure, WONDERFUL PLACE!!! Again thanks for everything that you did to make my purchase go smooth as ever!!!! You all ROCK :)


Great experience

5
Tree 777 on 05/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great people to work with. It's nice to get the vehicle I was looking for. I gave them the list of what I wanted and they found it.


Sean McKee

5
DiddySS on 05/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They did a great job everything went quickly had my car The next day !!! My new Dealership!!!!! and it was worth the drive from Battle Creek!


Super Place to Buy a Car!

5
Boom Boom on 05/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This one makes 20+ vehicles from College. I know friends who have also purchased from College who live in Northern Michigan and Texas and they delivered them to their door! The staff always makes it a great buying experience and I have never had their price beaten! I will keep coming back!


Thanks College Chevy!

5
Mike Sharp on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Got a new Chevy from College Chevrolet the other day and couldn't be happier. Ben and the sales team made the process so easy! I wish I would have gone there sooner! Mike Sharp


2 Vehicles in 4 months

0
2 cars on 04/26/2016

This place is amazing sales staff, especially Chuck Hiatt and Dale Bannister worked very hard to get my wife to see the value in her new vehicle. She is very pleased with the SUV and amazed at the pricing. We will not go to any place but College Chevy Buick to buy a car! Give them a try!


I love College Chavy

5
Silverado 1500 on 04/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Bannister was extremely helpful and knowledgeable in my purchase. Great facilities, sales and service team. I will make sure this is where I shop in the future. Great place to do business.


Knowledgable and professional

5
Colavito on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every time I take my car in, I feel confident that they have my best interests at heart. The only dealership I would trust with buying a vehicle or take in for service.


Great car experience!

0
Mom of the year on 03/27/2016

We had a great experience buying our new Silverado from Ben. Never pushy and always willing to do whatever it took to make us happy. Chuck was awesome too. We will definitely be back!


Execellent Customer Service

5
S. Gamble on 11/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had several small services to be done. I picked up my car at about 5:15p. I noticed that one of the services (replacing my taillight bulb) was not working. I called the service department and spoke to Kevin. He double checked and realized that the bulb was in fact not replaced. by this time it was about 5:25p. He asked how far I'd gotten, if I wanted to come back to have it done right then. I did and by the time i got there it was 5:35p (past the time for them to go home). They did not leave however, they replaced my bulb with smiles on their faces! It's easy to say a company is great if nothing had ever went wrong..... but every company will make a mistake eventuall. And the REAL great companies is shown with the customer service they provide following that misatke. I've been coming to College for a few months now & i've been completely satisfied. After this experience though, I think you've gained official loyalty! thank you for caring about your customers!


A Pleased Customer and daughter !

5
Christy on 03/09/2015

Buying Process: 5.0 Overall Facilities: 5.0

As usual, the sales person was helpful, honest and informed about the process and products we were seeking. There was not pressure and they helped get me and my daughter the best deal possible. Always grateful to business with people who care about us!


shady! Dealer misleading!

1
David Davey on 11/23/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Very shady they use tactics that range from out right deception to gang up tactics to keep you from focusing on the transaction . the lure you in to feeling comfortable working with them and that they are giving you the best possible deal , when its anything but! READ YOUR CONTRACT BEFORE YOU SIGN! MAKE SURE IT SAYS WHAT YOU AGREED TO. AND DO NOT LET THEM CONVINCE YOU THAT A LEASE IS THE WAY TO GO , ITS NOT! RUN DON'T WALK TO ANYPLACE ELSE THEY ARE CONS DRESSED IN SUITS MISLEAD LENGTH OF LEASE! AND THE INTEREST RATE OF WHICH THERE IS NO (INTEREST RATE) ITS A MONEY FACTOR ! WHICH THEY ARE NOT LEGALLY NOT REQUIRED TO DISCLOSE TO YOU ! BUT WILL COST YOU FAR MORE THAN WHAT SHOULD BE LEGAL ! I was quoted a 1.9% interest rate on this lease at 24 months eight months later I find out via a reminder my plates were coming up for renewal that I had 19 more payments on my contract upon further investigations I find I am paying an outrages money factor which has an equilivent of 6% interest rate my credit score is very high so I should have qualified for the very best rate available ! Chuck is very convincing and his side kicks are very good at keeping you distracted . if you experience this type of shenanigans when negotiationating your deal get up and walk out! Better yet run!


Exceptional Experience

4.2
LP_2002 on 11/12/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I would HIGHLY recommend College Chevy to anyone who is in the market for a new or used vehicle. I have had nothing but exceptional service from them, and I will definitely be a returning customer. My experience, with my most recent vehicle purchase, was with College Chevy and it far surpassed anything I have ever had with any other dealership. The customer service is excellent, but I cannot say enough about my dealings with both Rob & Mark. If it weren't for their willingness to help, I'm not sure I would have been able to make the purchase that I did. Thank you just doesn't seem like enough to show my gratitude to them, and to College Chevy as a whole. I pray that God blesses their business abundantly because they definitely deserve it!


Exceptional dealership and employees

5
Lois Phillips on 11/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had an exceptional experience with everyone that we dealt with. They went out of their way to make certain we had all of our questions answered and then some. They have contacted us several times since we bought the Suburban to make certain we have no questions or problems. Everyone was pleasant and very helpful. The salesman we had has been great. To sum it up, it was an awesome experience and I would recommend them to everyone.


Poor service

1
annme4uatyahoo.com customer on 08/07/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

Not recommended poor service lied to me . Drove 35 miles promised to pay for my gas. If they could n't help me and lied never offered to do anything. Would not recommend my family or friends to travel that far too any car dealer.


buying a car

2.3
JODY PARKER / BRENDA PARKER on 02/28/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 5.0

I CAME IN WITH MY 2011 ESCALADE YOUR SALES TEAM LOOKED AT MY TRUCKED TOLD ME THEY WERE GOING TO GET ME THE BEST TRADE IN VALUE THEY COULD ON A NEW GMC 4X4 TRUCK I HAD TO MAKE SEVERAL CALLS TO SEE WHAT THEY FOUND OUT NEVER HEARD BACK TO SAY YES OR NO AT ALL I ENDED UP BUYING ONE AT ROYAL CHEVY I WAS VERY DISPLEASED WITH YOUR SREVICE AS I PURCHASED A 2013 MALUBU FROM YOU AND WAS VERY HAPPY WITH YOUR SERVICE THEN BUT YOU LOST A SALE ON THE 2013 TRUCK I WILL BE LOOKING SOON AGAIN FOR A VEHICLE AND HOPE YOUR SERVICE IS MUCH BETTER THEN IT WAS THEN JODY PARKER


Great Service

5
Jake on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought a used 2006 Malibu from Tom. I have owned it for six months with no issues. Went in to test drive it and had a few concerns, all of which were promptly fixed before a deal was made. Great customer service as well as repair work. Tom was great to work with and I will be buying from them again in the future should they have another vehicle that catches my eye when I'm in the market for another one.


please if you read this check collage out

5
dee11_87 on 04/02/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

if your in abion stop by collage .they will do right by you.and give you a great trade in deal


Sold out from under me

1
DieselGuy on 11/09/2012

Customer Service: 1.0 Buying Process: 1.0

Tried to purchase a used Ram 3500 from this dealer. Spoke with salesman, received pictures, etc. The salesman was helpful and we agreed to a price. I am four hours away, so I left a deposit. A few hours later, I get a call saying the truck was sold to someone else.


Good people to work with

4.7
Swaggie on 08/27/2011

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

After a long chase, I finally bought the perfect mazdaspeed3 from these guys. It was a fast process, as soon as I contacted them, they got back to me. They were also very willing to negotiate in person to my needs and budget. In addition, anything that I had asked for (such as the CARFAX) I was able to get immediately. They take care of their customers and are very professional.


Excellent Service

5
Pure Michigan on 08/16/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great selection and very accomodating. Easy to work with. Definetly will do business again.


$5,802

Mileage: 207616

Color: Red

Transmission: Automatic

Body Style: SUV

City: Albion, MI

Engine Type: 2.4L I-4 DOHC, variable valve co

$4,445

Mileage: 146618

Color: Gray

Transmission: Automatic

Body Style: Sedan

City: Albion, MI

Engine Type: 3.1L V-6 regular unleaded, engin

$18,995

Mileage: 134760

Color: White

Transmission: Automatic

Body Style: Van

City: Albion, MI

Engine Type: 4.3L V-6 gasoline direct injecti

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